VTech Telecommunications 80-6270-00 1.9GHz Cordless Phone User Manual 3

VTech Telecommunications Ltd 1.9GHz Cordless Phone Users Manual 3

Users Manual 3

44Answering systemAnswering system modeUnless you change it, the answering system will be on and ready to record messages. You can turn the answering system off, but if you do so, the answering system will not answer calls and record incoming messages.To turn the answering system on or off:• Press ANSWER ON to turn off your answering system. The system will announce “Calls will not be answered” and then beep to confirm the system is off. The ANSWER ON light will be off.• To turn the system back on, press ANSWER ON. The system will announce “Calls will be answered” and then beep to confirm the system is on. The ANSWER ON light will be on.NOTE: If the answering system is off and there is an incoming call, the system will answer after 10 rings and announce to the caller “Please enter your remote access code.” For more information about remote access codes, see page 54. Call screening at the telephone baseIf the answering system is on and the telephone base volume is not off (set to 1), you will hear the announcement and the incoming message when a call comes in. If you want the telephone base to be silent while messages are being recorded, make sure the telephone base volume is set to 1.Call interceptWhile screening a call, you can stop recording and speak to the caller by pressing PHONE/FLASH or SPEAKER on the handset.
45Answering systemOutgoing announcementsOutgoing announcements are the messages callers hear when calls are answered by the answering system.The telephone has a prerecorded outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with your own recording.To play your current outgoing announcement1. Press ANNC. and you will hear "Announcement. Press PLAY or press RECORD." 2. Press PLAY/STOP to hear the outgoing announcement. Press again to replay the announcement. Press ANNC. at anytime to exit the announcement menu. To record a new outgoing announcement1. Press ANNC. You will hear, "Announcement. Press PLAY or press RECORD." 2. Press RECORD and begin speaking after you hear, "Record after the tone. Press STOP when you are done." 3. Speak facing the telephone base from approximately nine inches (20 cm) away. 4. Press PLAY/STOP when you are done. Your recorded announcement will be played back. To listen to the recorded announcement again, press PLAY/STOP. To record a new announcement, press RECORD and follow the above steps. Press ANNC. at any time to exit the announcement menu. Elapsed time (in seconds) will be shown in the message counter when recording. You can record an announcement up to 90 seconds. An announcement shorter than two seconds will not be recorded.
46Answering systemOutgoing announcementsTo delete your outgoing announcement1. Press ANNC. You will hear “Announcement. Press PLAY or press RECORD." 2. Press PLAY/STOP to begin playback. 3. Press DELETE during playback to delete your announcement. "Announcement deleted." will be announced. Press ANNC. to exit the announcement menu. When your announcement is deleted, calls will be answered with the prerecorded announcement previously described on page 45.
47Answering systemNOTE: To adjust the voice prompt volume, press VOLUME . Answering system setupYou can change the number of rings, telephone base ringer volume, remote access code and message alert tone. 1. When the phone is idle, press SETUP repeatedly to hear the feature settings. 2. When you hear the feature you want to change, press SKIP or REPEAT to change the setting. • Number of rings - set the number of rings before the answering system answers an incoming call. • Base ringer - set the volume of the telephone base ringer. • Remote access code - change the code required to access your answering system from another telephone. • Message alert tone - set the message alert tone to On so that it will beep when you have a new answering system message. 3. Press SETUP to save your selection and move to the next menu option. -OR- Press PLAY/STOP to save your selection and exit the menu.
48Answering systemAnswering system setupNumber of ringsYou can set the answering system to answer an incoming call after two, four, or six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings. To set the number of rings:1. Press SETUP. The system will announce "Number of rings," followed by the current setting, and then "To change the setting, press SKIP or REPEAT; to continue setup, press SETUP."2. Press SKIP or REPEAT to change to two, four, or six rings, or toll saver. • Toll saver - the answering system answers a call after two rings if you have new messages, and after four rings when there are no new messages. This allows you to check for new messages and avoid paying long distance charges if you are calling from out of your local area.3. Press SETUP to save your selection and move to the next menu option. -OR- Press PLAY/STOP to save your selection and exit the menu. NOTE: If you subscribe to caller ID/call waiting and voicemail service through your telephone service provider, you can use your telephone answering system and voicemail together. Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, set your voicemail to answer calls after six rings and set your answering system to answer after four rings. By doing this, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.
49Answering systemAnswering system setupBase ringerYou can set the volume to high or low, or turn the base ringer off. Unless you change it, the telephone base ringer volume is set to low.To change the setting:1. Press SETUP twice. The system will announce “Base ringer,” followed by the current setting, and then “To change the setting, press SKIP or REPEAT; to continue setup, press SETUP.”2. Press SKIP or REPEAT to choose among off, low or high. 3. Press SETUP to save your selection and move to the next menu option. -OR- Press PLAY/STOP to save your selection and exit the menu. Remote access code To access your answering system remotely from any touch tone phone, you need to enter a two-digit number (10-99). Unless you change it, the remote access code is 19.To change the remote access code:1. Press SETUP three times. The system will announce "Remote access code," followed by the current setting, and then "To change the setting press SKIP or REPEAT; to continue setup, press SETUP."2. Press SKIP or REPEAT to adjust the remote access code number by one. Press and hold SKIP or REPEAT to adjust the remote access code number by 10.3. Press SETUP to save your selection and move to the next menu option. -OR- Press PLAY/STOP to save your selection and exit the menu.
50Answering systemAnswering system setupMessage alert toneWhen the message alert tone is set to On, and there is at least one new message, the telephone base will beep every 10 seconds. Unless you change it, the message alert tone is set to off. To change the setting:1. Press SETUP four times. The system will announce "Message alert tone," followed by the current setting, and then "To change the setting press SKIP or REPEAT; to continue setup, press SETUP."2. Press SKIP or REPEAT to alter between on and off.3. Press SETUP to save your selection and move to the next menu option. -OR- Press PLAY/STOP to save your selection and exit the menu. Temporarily turning off the message alert tonePressing any telephone base key (except HANDSET LOCATOR) will temporarily silence the message alert tone. If you press DELETE when in idle mode, there will be a voice prompt to direct you to press DELETE again to delete all old messages, and the message alert tone will be temporarily silenced. The message alert tone will be re-activated with the next incoming message.NOTE: The message alert tone will beep only if all the conditions below are met: Answering system is on. Message alert tone setting is on. There are new messages.
51Answering systemMessage playbackPress PLAY/STOP to listen to the messages. The system announces the number of messages, then begins playback.If you have new messages, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all the messages (oldest first). Before each message, you will hear the day and time it was received. After the last message, you will hear “End of messages.” If the system has less than five minutes of recording time left, you will hear the remaining time.1. Press PLAY/STOP. The message playback begins.2. Press PLAY/STOP again to end the message playback.Options during playbackWhen a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When playing messages:• Press VOLUME button to adjust the message playback volume.• Press SKIP to skip to the next message.• Press REPEAT to repeat the message. Press twice to hear the previous message. • Press DELETE to delete the message.• Press PLAY/STOP to stop the playback.To delete all old messagesYou can only delete old (reviewed) messages. New messages must be played before you can delete them. Deleted messages cannot be retrieved again. To delete all old messages:1. Press DELETE when the telephone is in idle mode. The system will announce "To delete all old messages, press DELETE again."2. Press DELETE again. The system will announce "All old messages deleted."
52Answering systemRecording & playing memosMemos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system.To record a memo:1 Press RECORD. The system will announce “Record after the tone. Press STOP when you are done.”The message counter will show the elapsed time (in seconds) of the recording. You can record a memo for up to four minutes. Memos shorter than one second will not be saved.2. Speak facing the MIC (microphone) at the bottom front of the telephone base from approximately nine inches (20 cm) away.3. Press PLAY/STOP to stop recording. The system will announce "Recorded" and a confirmation tone will sound.To play back a memoPress PLAY/STOP to listen to messages and memos (see page 51 for other options).
53Answering systemMessage counter displaysThe message counter usually displays the total number of answering system messages. See the table below for other message counter displays.Message counter displays0 No messages.0 (flashing) The clock needs to be set (page 43).1-99 Total number of messages and memos, or message number currently playing.1-99 (flashing) Total number of messages and memos. The number flashes when there are new (un-reviewed) messages. After a power failure, the number in the message counter will flash to indicate the clock needs to be set.10-99 Current remote access code while setting (page 49).1-99 (counting) Elapsed time while recording a memo (page 52) or announcement up to 90 seconds (page 45).99 (flashing) A memo recording is longer than 99 seconds.F (flashing) Memory is full. Messages must be deleted before new messages can be recorded.-- The system is answering a call, being accessed remotely, or the clock is being set.-- (flashing) The system is being setup, initialized or messages are being deleted.02, 04, 06, Displayed while setting the number of rings (page 48).1-8 Displayed for two seconds while adjusting the telephone base speaker volume.HI, LO, OF Displayed for two seconds while adjusting the telephone base ringer volume.tS
54Answering systemRemote accessYou can access your answering system remotely by dialing your home telephone number from any touch-tone telephone.To remotely access your answering system:1. Dial your telephone number from any touch-tone telephone.2. When the system answers, enter the two digit remote access code (19 is the default code, see page 49 to change it). • If you have new messages, the system will automatically announce the number of new messages and then begin to play them.3. You can also enter the following remote commands.Remote commands1 Press to listen to all messages.2 Press to hear only new messages.3 Press to delete the current message (during playback).3 3 Press twice to delete all old messages.4 Press to repeat the current message (during playback).4 4 Press twice to listen the previous message. 5 Press to stop any operation (including recording).* 5 Press to listen to a list of remote commands.6 Press to skip to the next message (during playback).* 7 Press to record a new announcement.0 Press to turn the answering system on or off. 8 Press to end remote access (the call will be terminated). 4. Hang up to end the call and save all undeleted messages.Cut out the remote access wallet card at the back of this user’s manual for quick reference.NOTES: 1. If a valid remote access code is not entered, the call will be ended automatically. 2. If you pause for more than four seconds during remote access, you will hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call will end automatically.3. If you want to delete all the old messages remotely, press 3 twice in remote standby mode. 4. If the memory is full, after 10 rings the answering system will answer and announce "Memory is full. Enter the remote access code." Enter your remote access code to access the messages and announcements.
55Appendix ABeeps every 10 secondsMessage alert.Screen icons, lights & tonesScreen icons & alert tonesRinger off.Battery charging (animated display).Low battery (flashing); place handset in telephone base or charger to recharge.Microphone is muted.Missed and un-reviewed calls.Two short beeps VOLUME keys are pressed when the volume is already at its highest or lowest setting.Screen iconsHandset tonesFour short beeps Low battery warning.Two beeps Out of range while the handset is on a call.Three rising tones Command completed successfully.A series of beeps VOLUME keys are pressed when the volume is already at its highest or lowest setting.Telephone base tonesNew voicemail messages have been received.Speakerphone is in use.LightsSPEAKEROn when the speakerphone is on.ANSWER ONOn when answering system is on and ready to receive calls.CHARGEOn when the handset is charging in the telephone base or charger.VOICEMAILFlashes when you have new voicemail. Voicemail is a service offered by your local telephone company, and is different from answering system messages.HANDSET 110:21AM 11/23 25 MISSED CALLS NEWMUTEBlue backlit keypadIN USEOn when handset is in use, when the answering system is answering an incoming call or you are registering a handset.Flashes when another telephone is in use on the same line, or you are deregistering handsets from the telephone base.Flashes quickly when there is an incoming call. •••Blue backlit displayFour beeps followed by a pause and another four beepsAn intercom call is being terminated.
56Appendix BPHONE The handset is in use.DIRECTORY EMPTY You are accessing an empty directory.MUTED The microphone is muted.LOW BATTERY The battery needs to be recharged.INCOMING CALL There is a call coming in.Handset display screen messagesENDED You have just ended a call.CALL LOG EMPTY You are accessing an empty caller ID history.SPEAKER The handset speakerphone is in use.Screen display messagesNEW VOICE MAIL There are new voicemail messages.XX MISSED CALLS There are new calls in the caller ID history.CONNECTING ... The handset has lost communication with the telephone base.** PAGING ** The telephone base is paging handset(s).The other handset is calling. LINE IN USE An extension phone or one of the handsets is in use.NO LINE There is no telephone line connected.ALREADY SAVED The telephone number you have entered is already stored in the directory.SAVED The entry in caller ID history is saved to the directory successfully.The battery is very low. The handset should be placed in the telephone base or charger for recharging.HANDSET X IS CALLING PLACE IN CHARGERLIST FULL The directory is full. No new entries can be saved unless some existing items are deleted.OTHER HANDSET IS CALLINGThe other handset is calling. (For SL82218)(For SL82318/SL82418/ SL82518/SL82558/ SL82658)
57Appendix BHandset display screen messagesScreen display messagesFailed intercom or conference call (there are already two handsets being used).UNABLE TO CALL TRY AGAINSomeone else is already using the directory or caller ID history. NOT AVAILABLEAT THIS TIMECHARGING A handset with a low battery has been placed in the telephone base or charger.Mute has just been turned off so your voice will be heard by the other party.MICROPHONE ONYou have started the intercom process, and need to enter the number of the handset you wish to call.INTERCOM TO:(For SL82318/SL82418/SL82518/SL82558/SL82658)The intercom call has just ended.INTERCOM ENDEDThe handset is calling the other handset (for intercom calls). CALLING HANDSET XYou have started transferring a call, and need to enter the desired handset number.TRANSFER TO: (For SL82318/SL82418/ SL82518/SL82558/ SL82658)The handset is out of range while on a call.NO SIGNAL, CALL ENDEDWARNING CHECK BATTERY!• The battery is not installed or not installed properly in the handset. -OR-• The battery needs to be replaced. -OR-• An incorrect battery has been installed. Use only the supplied rechargeable battery or replacement battery (model BT 8001).The handset is calling the other handset (for intercom calls). The handset is going to transfer an outside call to another handset.CALLING OTHER HANDSETHS X REGISTERED The handset registration is successful.(For SL82218)(For SL82318/SL82418/ SL82518/SL82558/ SL82658) CALL TRANSFERRED An outside call from one handset is transferred to another handset.
58Appendix CAdding and registering handsetsYour telephone can accommodate up to twelve cordless handsets. You can add new handsets (SL80108, sold separately) to the SL82118/SL82218/SL82318/SL82418/SL82518/SL82558/SL82658 at any time, but each new handset must be registered with the telephone base before use. Each handset must be registered separately.The handset provided with your SL82118 is automatically registered as handset 1. Additional handsets will be assigned numbers in the order they are registered (handset 2, handset 3, handset 4 and so on). You can register 11 additional handsets.The SL82218 has two handsets automatically registered as handset 1 and handset 2. You can register ten additional handsets, which will be assigned as handset 3, handset 4 and so on.The SL82318 has three handsets automatically registered as handset 1, handset 2 and handset 3. You can register nine additional handsets, which will be assigned as handset 4, handset 5 and so on.The SL82418 has four handsets automatically registered as handset 1, handset 2, handset 3 and handset 4. You can register eight additional handsets, which will be assigned as handset 5, handset 6 and so on.The SL82518/SL82558 has five handsets automatically registered as handset 1, handset 2, handset 3, handset 4 and handset 5. You can register seven additional handsets, which will be assigned as handset 6, handset 7 and so on.The SL82658 has six handsets automatically registered as handset 1, handset 2, handset 3, handset 4, handset 5 and handset 6. You can register six additional handsets, which will be assigned as handset 7, handset 8 and so on.Handsets purchased separately need to be registered to the telephone base before use. When first purchased, all optional accessory handsets will show NOT REGISTERED on the screen. The new handset(s) may need to be charged for five minutes before registering to the telephone base.NOT REGISTERED
59Appendix CAdding and registering handsetsPRESS HNDST LOC4 SEC ON BASEPLEASE WAIT...HS X REGISTEREDTo register a handset to your telephone base1. Place the unregistered handset into the telephone base. If PRESS HNDST LOC 4 SEC ON BASE does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base again.2. On the telephone base, press and hold HANDSET LOCATOR for about four seconds (until the red IN USE light on the telephone base turns on) and then release the button. The handset will show PLEASE WAIT... and it will take about 10 seconds to complete the registration. The handset will show HS X REGISTERED and will beep if the registration is successful. NOTES: 1. If the registration is not successful, the display will show NOT REGISTERED. To reset the handset, remove the handset from the telephone base and place it back in. Try the registration process again.2. You cannot register a handset if any other system handset is in use.
60Appendix DReplacing a handset You may need to de-register your handsets if:You have twelve registered handsets and need to replace a handset. -OR-You wish to change the designated handset number of your registered handsets.You must first de-register ALL the handsets, and then re-register each handset you wish to use.Please read carefully through all the instructions on this page before beginning the de-registration process.To de-register all handsets1. Press and hold HANDSET LOCATOR on the telephone base for about 10 seconds (until the IN USE light turns on and starts to flash), then release the HANDSET LOCATOR button.2. Immediately press and release HANDSET LOCATOR again. You must press HANDSET LOCATOR while the IN USE light is still flashing. (The light flashes for about seven seconds. If the light stops flashing, pick up the handset and place it back into the telephone base, then start again with step one above.)3. The handset(s) will show CONNECTING... and it will take about 10 seconds to complete the de-registration process. ALL handsets will show NOT REGISTERED if de-registration was successful.4. To re-register the handset(s) to the telephone base, follow the registration instructions on page 59.NOTES:1. If the de-registration process was not successful, you may need to reset the system and try again. To reset: pick up the handset and press the PHONE/FLASH button, then press the OFF/CLEAR button and place the handset back into the telephone base. You may also reset by unplugging the power from the telephone base and plugging it back in.2. You cannot de-register the handset(s) if any other system handset is in use.3. You will need to reset the system clock after de-registering handset(s), refer to page 43 for details. NOT REGISTERED
61Appendix ETaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care.Avoid rough treatment.Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appli-ances during storms.Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap.Do not use excess water or cleaning solvents of any kind.••••••••MaintenanceRemember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.
62Appendix FImportant safety informationThis symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.Safety informationRead and understand all instructions in the user’s manual. Observe all markings on the product.Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where the gas is leaking. If this product is a cordless model, make sure the telephone base is also away from the area.Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.If this product does not operate normally, see the Troubleshooting section on pages 72-79 of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty on pages 68-70. Do not open this product except as directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.Replace batteries only as described in your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals.This power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.••••••••
63Appendix FImportant safety informationEspecially about cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off, or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. Rechargeable batteries: This product contains nickel-metal hydride recharge-able batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries. •••••
64Appendix FImportant safety informationPrecautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:Pacemaker patientsShould keep wireless telephones at least six inches from the pacemaker.Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.Should use the wireless telephone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.Especially about telephone answering systemsTwo-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compli-ance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.SAVE THESE INSTRUCTIONS•••
65Appendix GF�� Part 68 and A�TAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone company or a qualified installer.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
66Appendix GF�� Part 68 and A�TAIf this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:Remain on the line and briefly explain the reason for the call before hanging up.Perform such activities in off-peak hours, such as early morning or late evening.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.The term ‘’IC‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.This product meets the applicable Industry Canada technical specifications.
67Appendix HF�� Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied AT&T belt clip.This Class B digital apparatus complies with Canadian ICES-003.
68Appendix ILimited warrantyThe AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268.1. What does this limited warranty cover? The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in(“PRODUCT”) are free from defects inPRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)? During the limited warranty period, the manufacturer’s authorized service representative will repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.3. How long is the limited warranty period? The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.
69Appendix ILimited warranty4. What is not covered by this limited warranty?This limited warranty does not cover:PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; orPRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; orPRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; orPRODUCT to the extent that the problem is caused by use with non-AT&T accessories; orPRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; orPRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); orPRODUCT returned without valid proof of purchase (see item 6 below); -or-Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.••••••••
70Appendix ILimited warranty6. What must you return with the PRODUCT to get warranty service? You must:Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; andInclude “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; andProvide your name, complete and correct mailing address, and telephone number.7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.a.b.c.
71Appendix JTechnical specificationsRF frequency band 1921.536 MHz — 1928.448 MHzChannels 5Operating temperature 32°F — 122°F0°C — 50°CTelephone base voltage(AC voltage, 60Hz)96 — 127 VrmsTelephone base voltage(AC adapter output)6VDC @400mAHandset voltage 2.2 — 3.0 VDCCharger voltage(AC adapter output)6VAC @300mAReplacement battery 2.4V 600mAHDECT 6.0 digital technologyThis technology digitally transmits your voice across multiple channels using the newly available DECT 6.0 frequency band. This technology provides superior quality of voice and sound, high protection against wiretapping and better range than the 2.4 GHz and 5.8 GHz phone systems, while not interfering with wireless routers. Telephone operating rangeThis cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office. Extended range and clarityThis telephone base comes with an antenna which gives much better clarity and covers a longer range than before.
72Appendix KTroubleshootingIf you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.My phone doesn’t work at all.• Make sure the power cord is securely plugged in.• Make sure that the battery connector is securely plugged into the cordless handset.• Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.• Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.• Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.• You may need to purchase a new battery, please refer to Battery installation and charging, page 8, in this user’s manual.I cannot get a dial tone.• First try all the suggestions above.• Move the cordless handset closer to the telephone base. You might have moved out of range.• If the previous suggestions don’t work, disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.• Your line cord might be malfunctioning. Try installing a new line cord.I cannot dial out.• First try all the suggestions above.• Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.
73Appendix KCONNECTING...displays on my cordless handset.• Ensure that the telephone base is powered up.• Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to resynchronize.• Move the cordless handset closer to the telephone base. You might have moved out of range.• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.TroubleshootingMy cordless handset isn’t performing normally.• Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different, working electrical outlet not controlled by a wall switch.• Move the cordless handset closer to the telephone base. You might have moved out of range.• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.• Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones.• Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dial-ing, or dialing from another room in your home with less background noise.• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).
74Appendix KTroubleshootingThe batteries will not hold a charge.• If the cordless handset is in the telephone base or charger and the charge light does not come on, refer to The charge light is off in this Troubleshooting guide.• Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.• You may need to purchase a new battery. Please refer to Battery installation and charging, page 8, in this user’s manual.• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones.I get noise, static, or weak signals even when I’m near the telephone base.If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack (see the following page). The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.• You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.• Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones.• Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.•
75Appendix KTroubleshooting• If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn't solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.• Relocate your phone to a higher location. The phone will likely have better reception when installed in a high area.• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).I hear other calls while using my phone.• Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.• Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.• Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.• The cordless handset may be too far from the telephone base.• Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.• You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.• The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).My cordless handset does not ring when I receive a call.
76Appendix K• Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.• Re-install the battery, and place the cordless handset in the telephone base. Wait for the cordless handset to re-establish its connection with the telephone base. Allow up to one minute for this to take place. • Your line cord might be malfunctioning. Try installing a new line cord.Troubleshooting• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones.• Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.• If your phone is plugged in with a modem or surge pro-tector, plug the phone (or modem/surge protector) into a different location. If this doesn't solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.• Relocate your telephone base to a higher location. The phone will have better reception when installed in a high area.• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).My calls cut in and out while I’m using my cordless hand-set.
77Appendix KThe charge light is off.• Make sure the power and line cords are plugged in cor-rectly and securely.• Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cord-less handset and telephone base to reset.• Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth.My caller ID isn’t working.• Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your phone.• Your caller must be calling from an area that supports caller ID.• Both you and your caller’s telephone companies must use caller ID compatible equipment.If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack (page 6). The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more infor-mation about DSL filters.•TroubleshootingSystem does not receive caller ID when on a call.• Make sure you subscribe to caller ID with call waiting features provided by your local telephone company. Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.
78Appendix KIncomplete messages.• If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.• If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.• If the system’s memory becomes full during a message, the system stops recording and disconnects the call.• If the caller's voice is very soft, the system may stop recording and disconnects the call.Difficulty hearing messages.• Press VOLUME to increase speaker volume.TroubleshootingSystem does not answer after correct number of rings.• Make sure that the answering system is on (see page 44).• If toll saver is activated, the number of rings changes to two when you have new messages stored (see page 48).• If the memory is full or the system is off, the system will answer after 10 rings.System announc-es “Time and day not set.”• You need to reset the answering system clock (see page 43).System does not respond to remote commands.• Make sure to enter your remote access code correctly (see page 54).• Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.• The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.• There may be interference on the phone line you are using. Press dial pad keys firmly.
79Appendix KCommon cure for electronic equipment.If the unit does not seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does not seem to respond, do the following (in the order listed):• Disconnect the power to the telephone base.• Disconnect the cordless handset battery, and spare battery, if applicable.• Wait a few minutes.• Connect power to the telephone base.• Re-install the battery, and place the cordless handset into the telephone base.• Wait for the cordless handset to re-establish its connection with the telephone base. Allow up to one minute for this to take place.System does not record message.• Make sure the answering system is on (see page 44).• Make sure the memory of the answering system is not full.Outgoing announcement is not clear.• When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the telephone base.• Make sure there is no background noise (TV, music, etc.) while recording.Troubleshooting
80AAC adapter, 6Alert tones, 50Answering calls, 21Answering system, 41-54 Auto off, 22BBattery charging, 8Battery installation, 8Base ringer volume, 49 Belt clip, 9CCall intercept, 44Call screening, 44Call transfer, 29 Call waiting, 24Caller ID (CID), 37 add entries to phone directory, 40 delete entries, 40 dial entries, 40Clear voicemail indication, 19DDeregistration, 60Delete entries in the caller ID history, 40Delete redial entries, 22Dialing, from a record in the caller ID history, 40 directory dialing, 36Directory, 31 dial number, 36 edit entries, 36 name search, 35 new entries, 32-33 Display dial, 36DSL, 6EElapsed time, 21Ending calls, 21FFlash (switchhook flash), 24HHands speakerphone, 21Handset key tone, 17Handset language, 18Handset locator, 23Handset ringer tone, 17Handset ringer volume, 16Handset settings, 16-20Handset voicemail indicator, 19Headset, 9IIntercom, 27Incoming caller ID history, 40Incoming calls, answering, 21LLanguage, 18Last number redial, 22Lights, 55MMaking calls, 21Memory match, 39 Missed calls indicator, 39Mute, 25NNames, enter into directory, 33 search for, 35Number of rings, 48OOn-hook dialing, 21QQuick reference guide, 3-4Index
81IndexRReceiving calls, 21Redial, 22Registration, 59 Remote access, 54Ringer silencing, 20Ring tone options, 17 Ringer volume, base, 49 handset, 16SSearch for names, 35Speakerphone, 21TTechnical specifications, 71 Telephone operating range, 71Temporary ringer silencing, 20Troubleshooting, 72-79VVoicemail, 4, 55 Voicemail waiting indicator, 19Voice prompts, 42 Volume controls, 16, 24, 49
Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone.Remote access wallet cardFold here.Cut along dotted line.Action Remote commandPlay all messages ..................1Play new messages ...............2Delete the message ..............3Delete all old messages .....33Repeat or go back .................4Stop ...............................................5Help menu .................................*5Skip the message ...................6Record announcement ........*7Turn system off or on ........0End remote access call ......8 (or hang up)Call your phone number, then enter your two-digit access code (preset to 19).Model name: SL82118/SL82218/SL82318/ SL82418/SL82518/SL82558/SL82658SL82518/SL82558/SL82658Type: DECT 6.0 cordless telephone/answering system with caller ID/call waiting© 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in �hina.
www.telephones.att.com© 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in �hina. Issue 5 AT&T 09/08.

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