VTech Telecommunications 80-6270-00 1.9GHZ CORDLESS PHONE User Manual manual2

VTech Telecommunications Ltd 1.9GHZ CORDLESS PHONE manual2

USERS MANUAL 1

iCongratulationson purchasing your new VTech product.Before using this telephone, please read the Important safety instructionson page 39 of this manual.This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.In Canada, please visit www.vtechcanada.com.The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
www.vtechphones.comTable of contentsiiGetting started . . . . . . . . . . . . . . . . 1Parts checklist . . . . . . . . . . . . . . . . . 1Telephone base installation. . . . . . . . . . . 2Battery installation and charging........3Mounting bracket installation..........4Handset layout.................6Telephone base layout.............7Telephone settings..............8Ringer volume . . . . . . . . . . . . . . . . . 8Ringer tone...................9Key tone . . . . . . . . . . . . . . . . . . . 10Language . . . . . . . . . . . . . . . . . . . 10Clear voice mail. . . . . . . . . . . . . . . . 11Telephone operation . . . . . . . . . . . . 12Make a call . . . . . . . . . . . . . . . . . . 12Answer a call................. 12End a call................... 12Speakerphone . . . . . . . . . . . . . . . . 12Mute. . . . . . . . . . . . . . . . . . . . . . 13Ringer mute. . . . . . . . . . . . . . . . . . 13Call waiting.................. 13Volume.................... 14Find handset . . . . . . . . . . . . . . . . . 14Intercom . . . . . . . . . . . . . . . . . . . 15Conference call . . . . . . . . . . . . . . . . 16Transfer an external call . . . . . . . . . . . 17Switch between external and intercom call. . 18Answer an incoming call during an intercom call . 19Directory . . . . . . . . . . . . . . . . . . . 20Store a directory entry . . . . . . . . . . . . 21Character chart................22Search the directory . . . . . . . . . . . . . 23Dial a directory entry.............23Edit a directory entry............. 24Delete from the directory...........25About caller ID . . . . . . . . . . . . . . . . 26Call log....................27Review the call log . . . . . . . . . . . . . . 28
www.vtechphones.com iiiTable of contentsMake a call log entry ready to dial . . . . . . 29Dial a call log entry . . . . . . . . . . . . . . 29Save an entry to the directory . . . . . . . . 30Delete from the call log . . . . . . . . . . . . 31Call log display screen messages . . . . . . 32Redial list...................33Dial a redial entry . . . . . . . . . . . . . . . 33Delete from redial . . . . . . . . . . . . . . . 33Appendix. . . . . . . . . . . . . . . . . . . 34Handset display screen messages . . . . . . 34Handset and telephone base indicators . . . 36Battery . . . . . . . . . . . . . . . . . . . . 38Important safety instructions.........39Troubleshooting. . . . . . . . . . . . . . . . 40Operating range . . . . . . . . . . . . . . . 48Maintenance . . . . . . . . . . . . . . . . . 48About cordless telephones..........49The RBRC® seal . . . . . . . . . . . . . . . 49Warranty . . . . . . . . . . . . . . . . . . . 50FCC, ACTA and IC regulations........526GEJPKECNURGEKſECVKQPU . . . . . . . . . . . 54Index . . . . . . . . . . . . . . . . . . . . . 55
www.vtechphones.com 1Getting started Basic operationTo purchase replacementbatteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.•8. User’s manual1. Handsets (2)Telephone base with mounting bracket2.5. Charger and charger adapter 6. Telephone base power adapter7. Telephone line cord4. Batteries (2)3. Battery compartment covers (2)Getting startedParts checklistYour telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
www.vtechphones.com2Getting startedUse only the power adapter supplied with thisproduct. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.The telephone base power adapter and the charger adapters are intended to be correctly oriented in a vertical QTƀQQTOQWPVposition. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.••Telephone baseTelephone line cordElectrical outlet not controlled by a wall switchTelephone base power adapter Telephonewall jack&5.ſNVGTPQVKPENWFGFfor DSL usersChargerChargeradapterTelephone base installationInstall the telephone base as shown below. Make sure that the electrical outlet isnot controlled by a wall switch. Also, if you receive high speed internet through your telephone line (commonly referred to as DSL), you may need to install a DSL ſNVGTVQVJGVGNGRJQPGNKPGDGVYGGPVJGVGNGRJQPGDCUGCPFVJGVGNGRJQPGYCNNLCEM%QPVCEV[QWT&5.UGTXKEGRTQXKFGTHQTOQTGKPHQTOCVKQPCDQWV&5.ſNVGTU
www.vtechphones.com 3Getting started Basic operationGetting startedIf the handset will not be used for a long time, remove the battery to prevent possible leakage.To purchase replacement batteries, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.••Battery installation and chargingInstall the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the handset for at least 16 hours. When the battery power is low, LOW BATTERY will be displayed and YKNNƀCUJQPVJGhandset screen. Place the handset in the telephone base or charger to charge the battery when not in use. When fully charged, the handset battery provides approximately eight hours of talk time and four days of standby time.Insert the plug of the battery as indicated. Make sure it is plugged securely and matches the color-coded label inside the battery compartment.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.#NKIPVJGEQXGTƀCVCICKPUVVJGDCVVGT[EQORCTVOGPVVJGPUNKFGKVWRYCTFUuntil it clicks into place.Charge the handset by placing it in the telephone base or the charger. The handset charge light will be on when charging. 1.2.3.4.1234Charge light
www.vtechphones.com4Getting startedMounting bracket installationYour telephone base comes with the mounting bracket installed for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. Wall mounting bracket installation:Slide the bracket away from the telephone base.Tilt the top of the bracket down so that is rests on the base. Align the grooves of the bracket with the tabs on the base. See images 2 and 3 below.Slide the bracket onto the tabs until it clicks into place.Align the holes on the telephone base with the standard wall plate and slide down until the telephone is secure.1.2.3.4.123Tabs4
www.vtechphones.com 5Getting started Basic operationGetting startedMounting bracket installation (continued)Desktop/tabletop bracket installation:Your telephone comes ready for desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow the following steps:Remove the bracket from wall mount orientation by sliding it up towards the top of the base.Tilt the top of the bracket up so that the lower portion of the bracket rests on the base. See images 2 and 3.Slide the bracket onto the tabs towards the center of the telephone base untilit clicks into place.1.2.3.123Tabs
www.vtechphones.com6Handset layoutGetting started/CID• When the telephone is not in use, press to review the call log.While in the menu, press to scroll down.•/FLASH• Press to make or answer a call.• During a call, press to receive an incoming call if call waiting is activated./ (Directory)• Press to display the directory when in idlemode.While in the menu, press to scroll up.•MENU/SELECT• Press to display the menu.• When in the menu, press to select an item,or save an entry or setting.OFF/CLEAR• During a call, press to hang up.• While the handset is ringing, press to silencethe ringer.•Press and hold while in idle mode to erase the MISSED CALLS display.• During programming, press to exit without making changes.REDIAL/PAUSE• Press to review the redial list.• While dialing or entering numbers into the directory, press and hold to insert a dialing pause.CHARGE light• On when the handset is charging in the telephone base or charger.#• Press repeatedly to display other dialingoptions when reviewing the call log (page 29).INT (intercom)• Press to initiate an intercom conversationor transfer a call./ SPEAKERPress to activate the handset speakerphone.Press again to resume normal handset use.••MUTE/REMOVE• While on a call, press to mute microphone.• While reviewing the call log, press to delete an individual entry, or press and hold to delete the entire call log.•Press to delete digits when predialing(preview numbers before dialing).
www.vtechphones.com 7Getting started Basic operationGetting startedTelephone base layoutFIND HANDSETPress to page the system handsets.•IN USE lightFlashes when there is an incoming call or another telephone sharing the same line is in use .On when a system handset is in use.••VOICEMAIL lightFlashes when there is new voicemailin your phone company voicemailservice.•
www.vtechphones.com8Ringer volumeYou can change the ringer volume to a comfortable level. The ringer can also be turned off so the telephone does not ring when there are incoming calls.To adjust the ringer volume:Press VOL or VOL to select the desired ringer volume when in idle mode.When you stop pressing the button, the setting will be saved.-OR-Press MENU/SELECT to display the menu when in idle mode.Press or to select RINGER VOLUME, then press MENU/SELECT.Press or to adjust the volume. A sample of each ringer volume will be played when scrolling through the choices.Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPG1.2.1.2.3.4.RINGER VOLUME >RINGER VOLUME RINGER TONEThe ringer will be off if the volume is set to zero, and a ringer off icon will be displayed.If the ringer isturned off while scrolling through the options in the RINGER TONE menu, the sample of the ringer will not be heard.••Telephone settings
www.vtechphones.com 9Basic operationTelephone settingsTelephone settingsRINGER TONE1 >RINGER TONE KEY TONERinger toneThis menu allows you to choose from different ringer tones.To choose a ringer tone:Press MENU/SELECT to display the menu when in idle mode.Press or to select RINGER TONE, then press MENU/SELECT.Press or to select the desired ringer tone. A sample of each ringer tone will be played when scrolling through the choices.Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPG1.2.3.4.
www.vtechphones.com10Telephone settings>KEY TONE LANGUAGEKey toneThe handset will beep when you press any handset keys. You may turn the key tone on or off.To change the setting:Press MENU/SELECT to display the menu when in idle mode.Press or to select KEY TONE, then press MENU/SELECT.Press or to choose ON or OFF.Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPGLanguageYou can select ENGLISH,FRANÇAIS or ESPAÑOL to be used in all screen displays.To change the setting:Press MENU/SELECT to display the menu when in idle mode.Press or to select LANGUAGE, then press MENU/SELECT.Press or to scroll through the choices.Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPG1.2.3.4.1.2.3.4. KEY TONE ONLANGUAGEENGLISH>LANGUAGE CLR VOICE MAIL
www.vtechphones.com 11Basic operationTelephone settingsTelephone settings>CLR VOICE MAIL DIRECTORYTURN INDICATOROFF?The telephone service provider voicemail may alert you to new messages with a stutter (broken) dial tone. Contact your service provider for details.•Clear voice mailIf you subscribe to voicemail service provided by your local telephone company, NEW VOICE MAIL and will appear on the handsets and the VOICEMAIL light on the telephone DCUGYKNNƀCUJYJGP[QWJCXGPGYXQKEGOCKNHTQO[QWTNQECNtelephone company. Please contact your local telephone company for more information about voicemail service. To manually remove these indicators:Press MENU/SELECT to display the menu when in idle mode.Press or to select CLR VOICE MAIL, then press MENU/SELECT.The screen displays TURN INDICATOR OFF?Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPGClearing the VMWI (visual message waiting indicator) only turns off the indicators; it does not delete the voicemailmessage(s). Use this feature when the telephone indicates there is voicemail when you have none, or you have accessed your voicemail from a different telephone line (while away from home). If there actually is a new voicemail message, your local telephone company will continue to send the signal which turns the indicators back on.1.2.3.4.
www.vtechphones.com12Make a call Press /FLASH or /SPEAKER, then dial the number. -OR-Dial the number.Press /FLASH or /SPEAKER.Answer a callPress /FLASH, /SPEAKER or any of the dialing keys (0-9,#,*).End a callPress OFF/CLEAR or put the handset in the telephone base or charger.SpeakerphoneDuring a call, press /SPEAKER to switch between speakerphone and normal handset use.•1.2.••The screen displays the elapsed time as you talk (in hours, minutes and seconds).When predialing (preview numbers before dialing), press MUTE/REMOVE or OFF/CLEARto backspace and delete; press and hold REDIAL/PAUSEto insert a dialing pause.••Telephone operation
www.vtechphones.com 13Basic operationTelephone operationTelephone operationPHONE 0:00:00 MUTEMuteThe mute function allows you to hear the other party while the other party cannot hear you.During a call, press MUTE/REMOVE on the handset. The screen will display the MUTE icon.Press MUTE/REMOVE again to resume the conversation.Ringer muteYou can mute the ringer temporarily when the telephone is ringing.Press OFF/CLEAR or MUTE/REMOVE to temporarily silence the ringer. The next call will ring normally.Call waitingIf you subscribe to call waiting service from your telephone company, you will hear an alert tone if there is an incoming call while on another call. Press /FLASH to answer the new incoming call. Press /FLASH again to return to theoriginal call.1.2.•RINGER MUTE
www.vtechphones.com14Telephone operation** PAGING **VolumeDuring a call, use the volume button on the right side of the handset to adjust the listening volume.Press VOL or VOL to adjust the listening volume to a comfortable level.Find handsetThis feature allows the telephone base to page all the handsets.Press FIND HANDSET on the telephone base. All the handsets will ring and the screens display ** PAGING **.Press FIND HANDSET again on the telephone base to stop paging, or press /FLASH,/SPEAKER or any dialing keys (0-9, #, *) on the handset.•1.2.
www.vtechphones.com 15Basic operationTelephone operationTelephone operationIntercomThe intercom feature allows conversation between two registered handsets of the same system.Press INT on the originating handset when in idle mode and its screen displays INTERCOM TO:Use the dialing keys to select the destination handset.The originating handset screen displays CALLING HANDSET X.The destination handset rings and its screen displays HANDSET X IS CALLING.To answer the intercom call, press /FLASH,/SPEAKER, INT or any dialing keys (0-9,#,*) on the destination handset.To end an intercom call, press INT,OFF/CLEAR or place the handset back in the telephone base or charger.1.2.3.4.5.6.INTERCOM TO:HANDSET X IS CALLINGCALLINGHANDSET XIf the destination handset does not answer the intercom call within 100 seconds, the originating handset screen will display UNABLE TO CALL TRY AGAIN and return to idle mode.•
www.vtechphones.com16Telephone operationConference callYou can have a conference call with an external line and two registered handsets. When one handset is on the line,Press /FLASH or /SPEAKER on another handset to join the call.-OR-Press INT to initiate an intercom call. The screen displays TRANSFER TO:Use the dialing keys to select the destination handset.The originating handset screen displays CALLING HANDSET X.The destination handset rings and its screen displays HANDSET X IS CALLING.After the destination handset has been answered, press and hold INT on the originating handset to let the destination handset join the call.•1.2.3.4.5.
www.vtechphones.com 17Basic operationTelephone operationTelephone operationTransfer an external callYou can transfer an external call from one handset to any other handset. During a call, press INT to put the call on hold at the originating handset. The screen will display TRANSFER TO:Use the dialing keys to enter the destination handset number and the originating handset screen displays CALLING HANDSET X.The destination handset rings and its screen displays HANDSET X IS CALLING.To answer the call at the destination handset, press /FLASH,/SPEAKER,INT or any dialing keys (0-9,#,*) on the destination handset.Now the party at the originating handset can have a conversation with the party at the destination handset. Both screens display INTERCOM.Press OFF/CLEAR on the originating handset to transfer the external call to the destination handset and the originating handset screen displays CALL TRANSFERED.1.2.3.4.5.6.If the destination handset does not pick up the intercom call, the originating handset can return to the external call by pressing /FLASH, orOFF/CLEAR or INT.If a call remains on hold for about 100 seconds, the screen of the originating handset shows UNABLE TO CALL TRY AGAIN and reconnects to the external call automatically. ••TRANSFER TO:INTERCOMHANDSET X IS CALLINGCALLINGHANDSET X
www.vtechphones.com18Telephone operationSwitch between external and intercom callIf you are on an external call and you wish to intercom another handset without disconnecting the external call:During a call, press INT to put the call on hold at the originating handset. The screen will display TRANSFER TO:Use the dialing keys to enter the destination handset number and the originating handset screen will display CALLING HANDSET X.The destination handset will ring and its screen will display HANDSET X IS CALLING.To answer the call at the destination handset, press /FLASH,/SPEAKER,INT or any dialing keys (0-9,#,*) on the destination handset.Now the party at the originating handset can have a conversation with the party at the destination handset. Both screens display INTERCOM.Press INT repeatedly on the originating handset to alternate between the external call (outside) and the intercom call.1.2.3.4.5.6.OUTSIDETRANSFER TO:HANDSET X IS CALLINGCALLINGHANDSET XINTERCOM
www.vtechphones.com 19Basic operationTelephone operationTelephone operationAnswer an incoming call during an intercom callDuring an intercom call, there will be an alert tone signaling an incoming call.To answer the incoming call, press /FLASH and the intercom call will end automatically.To terminate the intercom call without answering the incoming call, press OFF/CLEAR on the handset.••
www.vtechphones.com20Telephone operationDirectoryThe directory can store up to 50 entries. Each entry may have up to 30 digits and 15 characters.The directory can be accessed when in idle mode by pressing once or MENU/SELECT three times.Press OFF/CLEAR to exit the menu without saving any changes.The screen will display DIRECTORY EMPTY if there are no record in the directory.When the directory is full and you attempt to save an entry, the screen will display LIST FULL.If you attempt to save a number already stored in the directory, the screen will display ALREADY SAVED.Since the directory is shared by all the handsets, only one handset can review the directory at a time. If a handset attempts to enter the directory while another handset isalready in the directory, NOT AVAILABLE AT THIS TIMEwill be displayed.••••••DIRECTORY EMPTYLIST FULL
www.vtechphones.com 21Basic operationTelephone operationTelephone operation>DIRECTORY CALL LOG >STORE REVIEWENTER NUMBER_ENTER NAME_Store a directory entryPress MENU/SELECT twice when in idle mode.Press or to select STORE, then press MENU/SELECT.The screen displays ENTER NUMBER.Use the dialing keys to enter the number.Press MUTE/REMOVE to backspace and erase a character.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.Press and hold REDIAL/PAUSE to insert a dialing pause.Press MENU/SELECTVQEQPſTOVJGUGVVKPIThe screen displays ENTER NAME.Use the dialing keys (see the Character chart on page 22) to enter the name. Press MUTE/REMOVE to backspace and erase a character.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.Press # to insert a space.Press MENU/SELECTVQEQPſTO;QWYKNNJGCTCEQPſTOCVKQPVQPG1.2.3.4.••••5.6.7.••••8.Saving or deleting a number on one handset will automatically update all other handsets.•
www.vtechphones.com22Telephone operationCharacter chartUse the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order:Press MUTE/REMOVE to backspace and erase when entering characters. Press and hold MUTE/REMOVE to delete the entire entry. Press and hold REDIAL/PAUSE until pis displayed to insert a dialing pause when entering a telephone number. •••Number key Characters by number of key presses12345678911# ,,-.&2ABC2abc3DEF3de f4GHI 4gh i5JKL5 j k l6MNO6mn o7PQRS7pq r s8TUV8 t u v9WX Y Z 9 w x y z00**?! /()@#spaceWhen entering a name in the directory, the ſTUVNGVVGTQHeach word will be capitalized automatically.•
www.vtechphones.com 23Basic operationTelephone operationTelephone operationSearch the directoryEntries are sorted alphabetically. To search the directory:Press or MENU/SELECT three times to enter the directory.Press or to scroll through the directory.To start an alphabetical search:Press or MENU/SELECT three times to enter the directory.7UGVJGFKCNKPIMG[UVQGPVGTVJGſTUVNGVVGTCUUQEKCVGF(QTexample, press 5,-.QPEGVQſPF,GPP[VYKEGVQſPF-TKUVGPQTVJTGGVKOGUVQſPF.KPFC+HVJGTGKUPQPCOGentry matching your search, the next closest matching entry in alphabetical order will be displayed. If necessary, press or VQſPFVJGFGUKTGFGPVT[Dial a directory entryPress or MENU/SELECT three times to enter the directory.Press or to scroll to the desired entry, or use the alphabetical search to ſPFKVPress /FLASH or /SPEAKER to dial the entry.1.2.1.2.1.2.3.>REVIEW STORE VTECH 800-595-9511
www.vtechphones.com24Telephone operationEDIT NAMEVTECH_Edit a directory entryPress or MENU/SELECT three times to enter the directory.Press or to scroll to the desired entry, or use the alphabetical search to ſPFKVPress MENU/SELECTVQEQPſTO[QWTUGNGEVKQPThe screen displays EDIT NUMBER.Use the dialing keys to edit the number.Press MUTE/REMOVE to backspace and erase a character.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.Press and hold REDIAL/PAUSE to insert a dialing pause.Press MENU/SELECTVQEQPſTOVJGUGVVKPIThe screen displays EDIT NAME.Use the dialing keys (see the Character chart on page 22) to edit the name. Press MUTE/REMOVE to backspace and erase a character.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.Press # to insert a space.Press MENU/SELECTVQEQPſTO;QWYKNNJGCTCEQPſTOCVKQPVQPG1.2.3.4.5.••••6.7.8.••••9.EDIT NUMBER595-9511_
www.vtechphones.com 25Basic operationTelephone operationTelephone operationDelete from the directoryPress or MENU/SELECT three times to enter the directory.Press or to scroll to the desired entry, or use the alphabetical search to ſPFKVPress MUTE/REMOVE to remove the desired entry.;QWYKNNJGCTCEQPſTOCVKQPVQPG1.2.3.4.
www.vtechphones.com26Telephone operationAbout caller IDThe caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when already on a call. These features require services provided by your local telephone company. Contact your telephone company if:you have both caller ID and call waiting, but as separate services (you may need combined service),you have only caller ID service, or only call waiting service, oryou do not subscribe to any caller ID or call waiting services but wish to try these services.You can use this telephone with regular caller ID service, and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas.The caller ID features will work only if both you and the caller are in areas offeringcaller ID service, and if both telephone companies use compatible equipment.•••
www.vtechphones.com 27Basic operationTelephone operationTelephone operationDue to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers.The time on all handsets isautomatically set and updated with incoming caller ID information if you subscribe to thisservice. ••CALL LOG EMPTYCall logIf you subscribe to caller ID service, information about each ECNNGTYKNNDGFKURNC[GFCHVGTVJGſTUVQTUGEQPFTKPIThe call log can store up to 50 entries.You can review, redial, and copy the entry into the directory.Entries are displayed in reverse chronological order, i.e. from the most recent entry to the earliest entry.When the call log is full, the earliest entry is deleted to make room for new incoming call information.XX MISSED CALL(S) and the NEW icon will be displayed if there are new call log entries (including missed and unreviewed calls).CALL LOG EMPTY will be displayed if there is no record in the call log.Since the call log is shared by all the handsets, only one handset can review the call log at a time. If a handset attempts to enter the call log while another handset is already in it, NOT AVAILABLE AT THIS TIME will be displayed.•••••••HANDSET X XX MISSED CALLS
www.vtechphones.com28Telephone operationReview the call log Press CID when in idle mode.Press or to browse through the call log.-OR-Press MENU/SELECT when in idle mode.Press or to select CALL LOG.Press MENU/SELECT.Press or to browse through the call log.The name (if available), telephone number, date and time of all incoming calls are displayed on the screen.There will be an error tone when the list reaches the beginning or the end of the call log.1.2.1.2.3.4.••VTECH595-95113:45 AM 1/02 >CALL LOG RINGER VOLUME
www.vtechphones.com 29Basic operationTelephone operationTelephone operation800-595-95111-800-595-95111-595-9511595-9511Saving or deleting a number on one handset will automatically update all other handsets.•Make a call log entry ready to dialAlthough the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store in the call log. While reviewing the call log, press # repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number. See the example on the right.Dial a call log entry When in the call log, press or to scroll to the desired entry. Press /FLASH or /SPEAKER to dial the entry.1.2.
www.vtechphones.com30Telephone operationSAVEDUNABLE TO SAVESave an entry to the directoryWhen in the call log, press or to scroll to the desired entry.Press MENU/SELECT.You can edit the phone number, if necessary. Make sure the number is in the correct dialing format for your area. Press MENU/SELECT when done. Now, edit the name. Press MENU/SELECT when done.If the entry is already saved in the directory before, the screen will display ALREADY SAVED.If there is no caller ID information, the screen will display UNABLE TO SAVE.Successful programming is indicated by SAVED on the JCPFUGVFKURNC[CNQPIYKVJCEQPſTOCVKQPVQPG1.2.•••3.
www.vtechphones.com 31Basic operationTelephone operationTelephone operationDelete from the call logTo delete one entry:When in the call log, press or to scroll to the desired entry.Press MUTE/REMOVE to delete the selected entry. You YKNNJGCTCEQPſTOCVKQPVQPGTo delete all entries:When in the call log, press or to scroll to the desired entry.Press and hold MUTE/REMOVE to delete the entire call log.The screen displays DELETE ALL CALLS?Press MENU/SELECT to confirm. You will hear a EQPſTOCVKQPVQPG - OR - Press OFF/CLEAR to return to the previous menu if you want to cancel the deletion.1.2.1.2.3.4.DELETE ALL CALLS?
www.vtechphones.com32Telephone operationDisplays: When:PRIVATE NAME The caller is blocking the name information.PRIVATE NUMBER The caller is blocking the telephone number information.PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME This caller’s name is unavailable. UNKNOWN NUMBER This caller’s number is unavailable.UNKNOWN CALLER No call information is available about this caller.LONG DISTANCE This is a long distance call. Call log display screen messages
www.vtechphones.com 33Basic operationTelephone operationTelephone operationRedial list6JGVGNGRJQPGUVQTGUVJGſXGOQUVTGEGPVN[FKCNGFPWODGTUKPthe redial list.9JGPVJGTGCTGCNTGCF[ſXGGPVTKGUKPVJGTGFKCNNKUVVJGGCTNKGUVentry will be deleted to make room for the latest entry.Entries are displayed in reverse chronological order, i.e. from the latest entry to the earliest entry.The redial list can be accessed by pressing REDIAL when in idle mode.Dial a redial entryPress REDIAL, then press , or REDIAL repeatedly to scroll to the desired number. There will be an error tone when you reach the beginning or end of the redial list. • You may change the number before dialing. Press MENU/SELECT, then use the dialing keys to edit the number (see step 5 on page 24). Press /FLASH or /SPEAKER to dial the number.Delete from redialPress REDIAL, then press , or REDIAL repeatedly to scroll to the desired number.Press MUTE/REMOVE to delete the selected entry. You will hear a EQPſTOCVKQPVQPG••1.2.1.2.
www.vtechphones.com34Handset display screen messagesALREADY SAVED The telephone number you have entered is already stored inthe directory.CALL LOG EMPTY There are no call log entries.CALLING HANDSET X Calling another handset.CONNECTING... The cordless handset is searching for the telephone base.CHARGING A handset with low battery has been placed in the telephone base or charger to recharge.DIRECTORY EMPTY There are no directory entries.ENDED You have just ended a call.HANDSET X IS CALLING Another system handset is calling.INTERCOM The handset is on an intercom call.INCOMING CALL There is an incoming call.INTERCOM ENDED The handset is terminating an intercom call.LINE IN USE A handset or another telephone on the same line is in use.LIST FULL The directory is full.LOW BATTERY The battery needs to be recharged.MICROPHONE ON MUTE has been turned off and the person on the other end can hear you. NEW VOICE MAIL There are new voice mail message(s) from the local telephone company.
www.vtechphones.com 35AppendixHandset display screen messagesNO LINE There is no telephone line connected.NO SIGNAL, CALL ENDEDCommunication between handset and telephone base is lost during an intercom call.NOT AVAILABLE AT THIS TIMEThe handset is out of range from the telephone base.-OR-One handset is already viewing the call log or directory and another handset attempts to review it.OUTSIDE Connected to the external call during call transfer.**PAGING** The cordless handset locator has been activated.PHONE The handset is in use.PLACE IN CHARGER The battery is very low. The handset should be placed in the telephone base or charger.RINGER MUTE The ringer is muted temporarily during incoming call.SAVED Your operation has been saved.SPEAKER The handset speakerphone is in use.UNABLE TO CALLTRY AGAINYou have attempted to make an intercom call, but the handset you are calling is out of range or on an external call.UNABLE TO SAVE You are attempting to save caller ID entry with no name or number.
www.vtechphones.com36Handset display screen messagesWARNING CHECK BATTERY! The battery is not installed or not installed properly in the handset.-OR -The battery needs to be replaced.-OR -An incorrect battery has been installed. Use only the supplied VTech battery or equivalent.XX MISSED CALLS There are unreviewed calls in your call log.Handset and telephone base indicatorsTelephone base lightsHandset lightsIN USE Flashes when there is an incoming call or another telephone sharing the same line is in use.On when a system handset is in use.••VOICEMAIL Flashes when there is a new message stored in your telephone company voicemail service.•On when the handset speakerphone is in use.•CHARGE On when the handset is in the telephone base or charger and ischarging.•
www.vtechphones.com 37AppendixHandset iconsMUTE Microphone is muted.•Ringer off.•NEW New call log entries.•NEW VOICE MAIL New voicemail received from the local telephone company.•SPEAKER In speakerphone mode.•Battery indicatorCycles (low, medium, and full) when handset battery is charging.Flashes when the battery is low and needs charging.••Handset and telephone base indicators
www.vtechphones.com38BatteryIt takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Operation Operating timeWhile in use (talking) Eight hoursWhile not in use (standby*) Four days*Handset is off the telephone base but not in use. The battery needs charging when:A new battery is installed in the handset.The handset beeps when taken off the telephone base.LOW BATTERY KUFKURNC[GFCPFVJGDCVVGT[KEQPQPVJGJCPFUGVUETGGPKUƀCUJKPICAUTION:6QTGFWEGVJGTKUMQHſTGQTKPLWT[VQRGTUQPUTGCFCPFHQNNQYVJGUGKPUVTWEVKQPUUse only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.&QPQVFKURQUGQHVJGDCVVGT[KGUKPCſTG%JGEMYKVJNQECNYCUVGOCPCIGOGPVEQFGUHQTURGEKCNFKURQUCNKPUVTWEVKQPUDo not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns.%JCTIGVJGDCVVGT[KGURTQXKFGFYKVJQTKFGPVKſGFHQTWUGYKVJVJKURTQFWEVQPN[KPCEEQTFCPEGYKVJVJGKPUVTWEVKQPUCPFNKOKVCVKQPUURGEKſGFKPVJKUOCPWCNWARNING:TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.••••••••
www.vtechphones.com 39AppendixImportant safety instructions9JGPWUKPI[QWTVGNGRJQPGGSWKROGPVDCUKEUCHGV[RTGECWVKQPUUJQWNFCNYC[UDGHQNNQYGFVQTGFWEGVJGTKUMQHſTGGNGEVTKEUJQEMCPFinjury, including the following:Read and understand all instructions. Follow all warnings and instructions marked on the product.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool).Do not place this product on an unstable table, shelf, stand or other unstable surfaces.Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing RCTVUQHVJGVGNGRJQPGDCUGQTJCPFUGVQVJGTVJCPURGEKſGFCEEGUUFQQTUOC[GZRQUG[QWVQFCPIGTQWUXQNVCIGUQTQVJGTTKUMU+PEQTTGEVreassembling can cause electric shock when the product is subsequently used. Do not overload wall outlets and extension cords. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:When the power supply cord or plug is damaged or frayed.If liquid has been spilled onto the product. If the product has been exposed to rain or water.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.If the product has been dropped and the telephone base and/or handset has been damaged.If the product exhibits a distinct change in performance.Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak.Only put the handset of your telephone next to your ear when it is in normal talk mode.6JGRQYGTWPKVKUKPVGPFGFVQDGEQTTGEVN[QTKGPVGFKPCXGTVKECNQTƀQQTOQWPVRQUKVKQP6JGRTQPIUCTGPQVFGUKIPGFVQJQNFVJGRNWIKPplace if it is plugged into a ceiling or an under-the-table/cabinet outlet.SAVE THESE INSTRUCTIONS1.2.3.4.5.6.7.8.9.10.11.12.A.B.C.D.E.F.13.14.15.16.
www.vtechphones.com40Troubleshooting+H[QWJCXGFKHſEWNV[YKVJ[QWTVGNGRJQPGRNGCUGVT[VJGUWIIGUVKQPUDGNQY(QT%WUVQOGT5GTXKEGXKUKVour website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.Problem SuggestionMy telephone does not work at all.Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base or charger after use.Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch./CMGUWTGVJGVGNGRJQPGNKPGEQTFKURNWIIGFſTON[KPVQVJGVGNGRJQPGDCUGCPFVJGVGNGRJQPGwall jack.Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.Charge the battery in the handset for up to 16 hours.Remove and re-insert the battery. If that still does not work, it may be necessary to purchase a new battery.Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company.•••••••LOW BATTERY isdisplayed on screen.Place the handset in the telephone base or charger for recharging.Remove and re-install the battery and use it normally until fully discharged, then recharge the handset on the telephone base or charger for up to 16 hours.If the above measures do not correct the problem, the battery may need to be replaced.•••
www.vtechphones.com 41AppendixTroubleshootingProblem SuggestionThe battery does not charge in the handset or the handset battery does not accept charge.Make sure the handset is placed in the telephone base or charger correctly. The CHARGElight on the handset should be on.Remove and reinstall the battery, then charge for up to 16 hours.If the handset is in the charger or in the telephone base but the CHARGE light on the handset is not on, refer to The CHARGE light is off in this section.It may be necessary to purchase a new battery. Please refer to the Battery section (page 38) of this user’s manual.The telephone might be malfunctioning. Please refer to the Warranty section (page 50) of thisuser’s manual for further instruction.•••••The CHARGE light isoff.Clean the charging contacts on the handset(s) and telephone base each month using a pencileraser or a dry non-abrasive fabric.Make sure the power adapter and telephone line cords are plugged in correctly and securely.Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.The telephone might be malfunctioning. Please refer to the Warranty section (page 50) of thisuser’s manual for further instruction.••••There is no dial tone. First, try all the above suggestions.Move the handset closer to the telephone base. It might be out of range.The telephone line cord might be malfunctioning. Try installing a new telephone line cord.Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your local telephone company.••••
www.vtechphones.com42TroubleshootingProblem SuggestionThe telephone does not ring when there is an incoming call.Make sure the ringer is on (page 8).Make sure the telephone line cord and power adapter are plugged in properly (page 2).The handset may be too far from the telephone base. Move it closer to the telephone base.There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your local telephone company (charges may apply).The telephone line cord might be malfunctioning. Try installing a new telephone line cord.Re-install the battery and place the handset in the telephone base.Wait for the handset to synchronize with the telephone base. Allow up to one minute for thisto take place.••••••••••
www.vtechphones.com 43AppendixTroubleshootingProblem SuggestionI cannot dial out. First, try all the above suggestions.Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply).Eliminate any background noise. Noise from a television, radio, or other appliances may cause VJGVGNGRJQPGPQVVQFKCNQWVRTQRGTN[+H[QWECPPQVGNKOKPCVGVJGDCEMITQWPFPQKUGſTUVVT[muting the cordless handset before dialing, or dialing from another room in your home with less background noise. ••••My handset beeps and is not performing normally.Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.Move the handset closer to the telephone base. It may be out of range.Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.••••
www.vtechphones.com44TroubleshootingProblem SuggestionThere is interference during a telephone conversation.My calls fade out when I am using the cordless handset.The handset may be out of range. Move it closer to the telephone base.&Q[QWJCXG&5.UGTXKEG!+H[GU[QWPGGFVQJCXGC&5.ſNVGTKPUVCNNGFCVGXGT[VGNGRJQPGwall jack that has a telephone connected to it (page 2). Contact your DSL service provider for ſNVGTKPHQTOCVKQPAppliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your telephone while the microwave oven is operating. Do not install this telephone in the same outlet or near a microwave oven.If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this solves the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector. 6JGNC[QWVQH[QWTJQOGQTQHſEGOKIJVDGNKOKVKPIVJGQRGTCVKPITCPIG6T[OQXKPIVJGVGNGRJQPGbase to another location, preferably a higher location for better reception.Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply).If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).•••••••••
www.vtechphones.com 45AppendixTroubleshootingProblem SuggestionI hear other calls when using the telephone.Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.•I hear noise on the cordless handset, and none of the keys or buttons works.Make sure the telephone line cord is plugged in securely.•My caller ID features are not working properly.Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.The caller may not be calling from an area which supports caller ID.Both you and the caller’s telephone companies must use equipment which are compatible with the caller ID service.+H[QWUWDUETKDGVQ&5.UGT XKEGKPUVCNNC&5.ſNVGTVQVJGVGNGRJQPGNKPGDGVYGGPVJGVGNGRJQPGDCUGCPFVJGVGNGRJQPGNKPGLCEM%QPVCEV[QWT&5.UGTXKEGRTQXKFGTHQTſNVGTKPHQTOCVKQP••••The system does not receive caller ID or the system does not display caller ID during call waiting.Make sure you subscribe to caller ID with call waiting features provided by the local telephone company. The caller may not be calling from an area which supports caller ID.Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.+H[QWUWDUETKDGVQ&5.UGT XKEGKPUVCNNC&5.ſNVGTVQVJGVGNGRJQPGNKPGDGVYGGPVJGVGNGRJQPGDCUGCPFVJGVGNGRJQPGNKPGLCEM%QPVCEV[QWT&5.UGTXKEGRTQXKFGTHQTſNVGTKPHQTOCVKQP••••
www.vtechphones.com46TroubleshootingProblem SuggestionCaller ID entries do not match the numbers I need to dial.Although the call log entries you receive have 10 digits, (the area code plus the seven-digitnumber,) in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store in the call log. While reviewing the call log, press # repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number. ••CONNECTING... isshown in the handset display window. Why don’t I get a dial tone when I try to use thistelephone?De-register all handsets and then register the handsets again (only one handset can be registered at a time). To de-register all handsets:Press and hold FIND HANDSET on the main telephone base for four seconds.When the IN USENKIJVUVCTVUVQƀCUJTGNGCUGVJGFIND HANDSET button.Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds, all handsets will be de-registered.All handsets will show NOT REGISTERED. To register a handset (register one handset at a time):Place the handset in the telephone base or a charger that is connected to a power outlet. If PRESS FIND HS 4 SEC ON BASE does not appear on the screen after a few seconds, lift up the handset and place it in the telephone base or charger again.On the telephone base, press and hold FIND HANDSET for four seconds. Release FIND HANDSET once the IN USE light comes on.After a while, the handset will emit a series of tones. The newly registered handset will be assigned the lowest handset number not previously assigned to another system handset when successfully registered. Repeat steps 1 and 2 if the handset is not successfully registered to the telephone base within two minutes. Repeat the registration procedure for each system handset.•1.2.3.4.1.2.
www.vtechphones.com 47AppendixTroubleshootingProblem SuggestionCommon cure for electronic equipment.If the telephone is not responding normally, try putting the cordless handset in the telephone base or the charger. If it does not respond, try the following (in the order listed):Disconnect the power to the telephone base.Disconnect the battery on the cordless handset.Wait a few minutes before connecting power to the telephone base.Re-install the battery and place the cordless handset in the telephone base or charger.Wait for the cordless handset to synchronize its connection with the telephone base. Allow up to one minute for this to take place.••••••
www.vtechphones.com48Operating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the YGCVJGTCPFVJGNC[QWVQH[QWTJQOGQTQHſEGWhen the handset is out of range, the handset will display CONNECTING...If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press /FLASH.Move closer to the telephone base, then press /FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference.To improve reception, move closer to the telephone base.MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.
www.vtechphones.com 49AppendixAbout cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. Rechargeable batteries: This product contains either Nickel-cadmium or Nickel-metal hydride rechargeable batteries. Exercise care inhandling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. •••••The RBRC® seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste, which may be illegal in your area.VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.The RBRC® seal
www.vtechphones.com50WarrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or JCPFNKPIPGINGEVKPWPFCVKQPſTGYCVGTQTQVJGTNKSWKFKPVTWUKQPQT2TQFWEVVJCVJCUDGGPFCOCIGFFWGVQTGRCKTCNVGTCVKQPQTOQFKſECVKQPD[CP[QPGQVJGTVJCPCPCWVJQTK\GFUGTXKEGTGRTGUGPVCVKXGQHVTech; or3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or4. Product to the extent that the problem is caused by use with non-VTech accessories; or5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or7. Product returned without a valid proof of purchase (see item 2 below); or
www.vtechphones.com 51Appendix8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.How do you get warranty service?To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return the repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?1. Return the entire original package and contents including the Product to the VTech service location along with a description of the  OCNHWPEVKQPQTFKHſEWNV[CPF2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and3. Provide your name, complete and correct mailing address, and telephone number.Other LimitationsThis warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities TGICTFKPIVJG2TQFWEV6JGTGCTGPQQVJGTGZRTGUUYCTTCPVKGU0QQPGKUCWVJQTK\GFVQOCMGOQFKſECVKQPUVQVJKUNKOKVGFYCTTCPV[CPF[QWUJQWNFPQVTGN[QPCP[UWEJOQFKſECVKQP5VCVG2TQXKPEKCN.CY4KIJVU6JKUYCTTCPV[IKXGU[QWURGEKſENGICNTKIJVUCPF[QWOC[CNUQJCXGQVJGTTKIJVUYJKEJXCT[HTQOUVCVGVQUVCVGor province to province..KOKVCVKQPU+ORNKGFYCTTCPVKGUKPENWFKPIVJQUGQHſVPGUUHQTCRCTVKEWNCTRWTRQUGCPFOGTEJCPVCDKNKV[CPWPYTKVVGPYCTTCPV[VJCVVJG2TQFWEVKUſVHQTQTFKPCT[WUGCTGNKOKVGFVQQPG[GCTHTQOVJGFCVGQHRWTEJCUG5QOGUVCVGURTQXKPEGUFQPQVCNNQYNKOKVCVKQPUQPJQYNQPICPKORNKGFwarranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, QTUKOKNCTFCOCIGUKPENWFKPIDWVPQVNKOKVGFVQNQUVRTQſVUQTTGXGPWGKPCDKNKV[VQWUGVJG2TQFWEVQTQVJGTCUUQEKCVGFGSWKROGPVVJGEQUVof substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.Warranty
www.vtechphones.com52FCC, ACTA and IC regulationsFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference ina residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.%JCPIGUQTOQFKſECVKQPUVQVJKUGSWKROGPVPQVGZRTGUUN[CRRTQXGFD[VJGRCTV[TGURQPUKDNGHQTEQORNKCPEGEQWNFXQKFVJGWUGTŏUCWVJQTKV[VQoperate the equipment.This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.This Class B digital apparatus complies with Canadian ICES-003.FCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal#VVCEJOGPVU#%6#6JGNCDGNQPVJGDCEMQTDQVVQOQHVJKUGSWKROGPVEQPVCKPUCOQPIQVJGTVJKPIUCRTQFWEVKFGPVKſGTKPVJGHQTOCV75###'36::::6JKUKFGPVKſGTOWUVDGRTQXKFGFVQ[QWTNQECNVGNGRJQPGEQORCP[WRQPTGSWGUVThe plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.••••
www.vtechphones.com 53AppendixFCC, ACTA and IC regulationsThe Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them TKPIYJGP[QWCTGECNNGF6JG4'0HQTVJKURTQFWEVKUGPEQFGFCUVJGVJCPFVJEJCTCEVGTUHQNNQYKPIVJG75KPVJGRTQFWEVKFGPVKſGTGIKHKUVJG4'0KU+POQUVDWVPQVCNNCTGCUVJGUWOQHCNN4'0UUJQWNFDGſXGQTNGUU(QTOQTGKPHQTOCVKQPRNGCUGEQPVCEV[QWTlocal telephone company.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult [QWTVGNGRJQPGEQORCP[QTCSWCNKſGFKPUVCNNGTIf this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to thistelephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlinedunder the Limited Warranty.If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service.6JGVGNGRJQPGEQORCP[KUTGSWKTGFVQPQVKH[[QWDGHQTGKPVGTTWRVKPIUGTXKEG+HCFXCPEGPQVKEGKUPQVRTCEVKECN[QWYKNNDGPQVKſGFCUUQQPCURQUUKDNG;QWYKNNDGIKXGPVJGQRRQTVWPKV[VQEQTTGEVVJGRTQDNGOCPFVJGVGNGRJQPGEQORCP[KUTGSWKTGFVQKPHQTO[QWQH[QWTTKIJVVQſNGCcomplaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.+HVJKURTQFWEVJCUOGOQT[FKCNKPINQECVKQPU[QWOC[EJQQUGVQUVQTGGOGTIGPE[VGNGRJQPGPWODGTUGIRQNKEGſTGOGFKECNKPVJGUGlocations. If you do store or test emergency numbers, please:4GOCKPQPVJGNKPGCPFDTKGƀ[GZRNCKPVJGTGCUQPHQTVJGECNNDGHQTGJCPIKPIWRPerform such activities in off-peak hours, such as early morning or late evening.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.6JGVGTOŎŏ+%ŎŏDGHQTGVJGEGTVKſECVKQPTGIKUVTCVKQPPWODGTQPN[UKIPKſGUVJCVVJG+PFWUVT[%CPCFCVGEJPKECNURGEKſECVKQPUYGTGOGVThe Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devicesallowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the TGSWKTGOGPVVJCVVJGUWOQHVJG4'0UQHCNNVJGFGXKEGUFQGUPQVGZEGGFſXG6JKURTQFWEVOGGVUVJGCRRNKECDNG+PFWUVT[%CPCFCVGEJPKECNURGEKſECVKQPU
www.vtechphones.com546GEJPKECNURGEKſECVKQPUFrequency control Crystal controlled PLL synthesizerTransmit frequency Handset: 1921.536-1928.448 MHzTelephone base: 1921.536-1928.448 MHzChannels 5Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.Size Handset: 6.61in X 1.77in X 1.06in (168.0mm X 45.0mm X 27.0mm)Telephone base: 5.02in X 4.04in X 4.06in (127.5mm X 102.5mm X 103.0mm)Charger: 2.80in X 3.14in X 2.39in (71.0mm X 79.8mm X 60.8mm) Weight Handset: 5.29oz (150.0g) (including battery)Telephone base: 6.04oz (171.1 g)Charger: 1.98oz (56.0g)Power requirements Handset: 2.4V 600mAh Ni-MH batteryTelephone base: 6V DC @ 300mACharger: 6V DC @200mAMemory Handset directory: 50 memory locations; up to 30 digits and 15 characters Handset call log: 50 memory locations; up to 30 digits and 15 characters
www.vtechphones.com 55AppendixIndexAAbout caller ID 26About cordless telephones 49Answer a call 12Answer an incoming call during an intercom call 19BBattery 3, 38CCall log 27Call log display screen messages 32Call waiting 13Character chart 22Charging 3Clear voice mail 11Conference call 16DDelete from redial 33Delete from the call log 31Delete from the directory 25Desk mounting bracket installation 5Dial a call log entry 29Dial a directory entry 23Dial a redial entry 33Directory 20&5.ſNVGTEEdit a directory entry 24End a call 12FFCC, ACTA and IC regulations 52Find handset 14HHandset display screen messages 34IIndex 55Indicators 36Intercom 15KKey tone 10LLanguage 10
www.vtechphones.com56IndexMMaintenance 48Make a call 12Make a call log entry ready to dial 29Mounting bracket installation 4Mute 13OOperating range 48PParts checklist 1RRBRC® seal 49Redial list 33Review the call log 28Ringer mute 13Ringer tone 9Ringer volume 8SSave an entry to the directory 30Search the directory 23Speakerphone 12Store a directory entry 21Switch between external and intercom call 18T6GEJPKECNURGEKſECVKQPU 4Telephone base installation 2Transfer an external call 17Troubleshooting 40VVoice mail 11Volume 8, 14WWall mounting bracket installation 4Warranty 50
VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, OregonDistributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C.Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD.Printed in China.91-001514-010-100
User’s manualwww.vtechphones.comModel: DS6111-2

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