VTech Telecommunications 80-6270-00 1.9GHZ CORDLESS PHONE User Manual manual2
VTech Telecommunications Ltd 1.9GHZ CORDLESS PHONE manual2
Contents
USERS MANUAL 1
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| Mirror Download [FCC.gov] | |
| Document ID | 889106 |
| Application ID | w32ejfzgUKkfrT+s9ol0Xw== |
| Document Description | USERS MANUAL 1 |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 92.44kB (1155544 bits) |
| Date Submitted | 2008-01-15 00:00:00 |
| Date Available | 2008-01-16 00:00:00 |
| Creation Date | 2007-12-12 21:52:57 |
| Producing Software | Acrobat Distiller 6.0 (Windows) |
| Document Lastmod | 2007-12-12 21:53:08 |
| Document Title | manual2.pdf |
| Document Creator | Adobe InDesign CS2 (4.0) |
| Document Author: | achoy |
Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 39 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com. The ENERGY STARÂŽ program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STARÂŽ label indicating it meets the latest energy efficiency guidelines. Table of contents Getting started . . . . . . . . Parts checklist . . . . . . . . . Telephone base installation. . . Battery installation and charging Mounting bracket installation . . Handset layout . . . . . . . . . Telephone base layout . . . . . Telephone settings . . . . . . Ringer volume . . . . . . . . . Ringer tone . . . . . . . . . . . Key tone . . . . . . . . . . . . Language . . . . . . . . . . . . Clear voice mail. . . . . . . . . Telephone operation . . . . . Make a call . . . . . . . . . . . Answer a call . . . . . . . . . . End a call . . . . . . . . . . . . Speakerphone . . . . . . . . . Mute. . . . . . . . . . . . . . . .1 .1 . 2 .3 .4 .6 .7 .8 . 8 .9 10 10 11 12 12 12 12 12 13 Ringer mute. . . . . . . . . . . . . . . . . . Call waiting . . . . . . . . . . . . . . . . . . Volume . . . . . . . . . . . . . . . . . . . . Find handset . . . . . . . . . . . . . . . . . Intercom . . . . . . . . . . . . . . . . . . . Conference call . . . . . . . . . . . . . . . . Transfer an external call . . . . . . . . . . . Switch between external and intercom call. . Answer an incoming call during an intercom call . Directory . . . . . . . . . . . . . . . . . . . Store a directory entry . . . . . . . . . . . . Character chart . . . . . . . . . . . . . . . . Search the directory . . . . . . . . . . . . . Dial a directory entry . . . . . . . . . . . . . Edit a directory entry . . . . . . . . . . . . . Delete from the directory . . . . . . . . . . . About caller ID . . . . . . . . . . . . . . . . Call log . . . . . . . . . . . . . . . . . . . . Review the call log . . . . . . . . . . . . . . www.vtechphones.com 13 13 14 14 15 16 17 18 19 20 21 22 23 23 24 25 26 27 28 ii Table of contents Make a call log entry ready to dial . . . Dial a call log entry . . . . . . . . . . . Save an entry to the directory . . . . . Delete from the call log . . . . . . . . . Call log display screen messages . . . Redial list . . . . . . . . . . . . . . . . Dial a redial entry . . . . . . . . . . . . Delete from redial . . . . . . . . . . . . Appendix . . . . . . . . . . . . . . . . Handset display screen messages . . . Handset and telephone base indicators Battery . . . . . . . . . . . . . . . . . Important safety instructions . . . . . . Troubleshooting. . . . . . . . . . . . . Operating range . . . . . . . . . . . . Maintenance . . . . . . . . . . . . . . About cordless telephones . . . . . . . The RBRC ÂŽ seal . . . . . . . . . . . . Warranty . . . . . . . . . . . . . . . . 29 29 30 31 32 33 33 33 34 34 36 38 39 40 48 48 49 49 50 FCC, ACTA and IC regulations . . . . . . . . 52 6GEJPKECNURGEKĹżECVKQPU . . . . . . . . . . . 54 Index . . . . . . . . . . . . . . . . . . . . . 55 www.vtechphones.com iii Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. 3. Battery compartment covers (2) 7. Telephone line cord 4. Batteries (2) 8. Userâs manual 5. Charger and charger adapter 6. Telephone base power adapter www.vtechphones.com Basic operation 1. Handsets (2) 2. Telephone base with mounting bracket ⢠To purchase replacement batteries or power adapters, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. Getting started Getting started Getting started Telephone base installation ⢠Use only the power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. ⢠The telephone base power adapter and the charger adapters are intended to be correctly oriented in a vertical QTĆQQTOQWPV position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/ cabinet outlet. Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. Also, if you receive high speed internet through your telephone line (commonly referred to as DSL), you may need to install a DSL ĹżNVGTVQVJGVGNGRJQPGNKPGDGVYGGPVJGVGNGRJQPGDCUGCPFVJGVGNGRJQPGYCNN LCEM%QPVCEV[QWT&5.UGTXKEGRTQXKFGTHQTOQTGKPHQTOCVKQPCDQWV&5.ĹżNVGTU Telephone wall jack Telephone base power adapter Electrical outlet not controlled by a wall switch Telephone line cord &5.ĹżNVGT PQVKPENWFGF for DSL users Charger Telephone base www.vtechphones.com Charger adapter Battery installation and charging www.vtechphones.com ⢠If the handset will not be used for a long time, remove the battery to prevent possible leakage. ⢠To purchase replacement batteries, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. Charge light Basic operation Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the handset for at least 16 hours. When the battery power is low, LOW BATTERY will be displayed and YKNNĆCUJQPVJG handset screen. Place the handset in the telephone base or charger to charge the battery when not in use. When fully charged, the handset battery provides approximately eight hours of talk time and four days of standby time. 1. Insert the plug of the battery as indicated. Make sure it is plugged securely and matches the color-coded label inside the battery compartment. 2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 3. #NKIPVJGEQXGTĆCVCICKPUVVJGDCVVGT[EQORCTVOGPVVJGPUNKFGKVWRYCTFU until it clicks into place. 4. Charge the handset by placing it in the telephone base or the charger. The handset charge light will be on when charging. Getting started Getting started Getting started Mounting bracket installation Your telephone base comes with the mounting bracket installed for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. Wall mounting bracket installation: 1. Slide the bracket away from the telephone base. 2. Tilt the top of the bracket down so that is rests on the base. Align the grooves of the bracket with the tabs on the base. See images 2 and 3 below. 3. Slide the bracket onto the tabs until it clicks into place. 4. Align the holes on the telephone base with the standard wall plate and slide down until the telephone is secure. Tabs www.vtechphones.com Getting started Getting started Mounting bracket installation (continued) Basic operation Desktop/tabletop bracket installation: Your telephone comes ready for desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow the following steps: 1. Remove the bracket from wall mount orientation by sliding it up towards the top of the base. 2. Tilt the top of the bracket up so that the lower portion of the bracket rests on the base. See images 2 and 3. 3. Slide the bracket onto the tabs towards the center of the telephone base until it clicks into place. Tabs www.vtechphones.com Getting started MUTE/REMOVE ⢠While on a call, press to mute microphone. ⢠While reviewing the call log, press to delete an individual entry, or press and hold to delete the entire call log. ⢠Press to delete digits when predialing (preview numbers before dialing). Handset layout CHARGE light ⢠On when the handset is charging in the telephone base or charger. INT (intercom) ⢠Press to initiate an intercom conversation or transfer a call. (Directory) ⢠Press to display the directory when in idle mode. ⢠While in the menu, press to scroll up. /FLASH ⢠Press to make or answer a call. ⢠During a call, press to receive an incoming call if call waiting is activated. MENU/SELECT ⢠Press to display the menu. ⢠When in the menu, press to select an item, or save an entry or setting. /CID ⢠When the telephone is not in use, press to review the call log. ⢠While in the menu, press to scroll down. OFF/CLEAR ⢠During a call, press to hang up. ⢠While the handset is ringing, press to silence the ringer. ⢠Press and hold while in idle mode to erase the MISSED CALLS display. ⢠During programming, press to exit without making changes. / SPEAKER ⢠Press to activate the handset speakerphone. ⢠Press again to resume normal handset use. REDIAL/PAUSE ⢠Press to review the redial list. ⢠While dialing or entering numbers into the directory, press and hold to insert a dialing pause. ⢠Press repeatedly to display other dialing options when reviewing the call log (page 29). www.vtechphones.com Getting started Getting started Telephone base layout ⢠Press to page the system handsets. VOICEMAIL light ⢠Flashes when there is new voicemail in your phone company voicemail service. IN USE light ⢠Flashes when there is an incoming call or another telephone sharing the same line is in use . ⢠On when a system handset is in use. www.vtechphones.com Basic operation FIND HANDSET Telephone settings Ringer volume ⢠The ringer will be off if the volume is set to zero, and a ringer off icon will be displayed. ⢠If the ringer is turned off while scrolling through the options in the RINGER TONE menu, the sample of the ringer will not be heard. You can change the ringer volume to a comfortable level. The ringer can also be turned off so the telephone does not ring when there are incoming calls. To adjust the ringer volume: 1. Press VOL or VOL to select the desired ringer volume when in idle mode. 2. When you stop pressing the button, the setting will be saved. -OR1. Press MENU/SELECT to display the menu when in idle mode. or to select RINGER VOLUME, then press 2. Press MENU/SELECT. 3. Press or to adjust the volume. A sample of each ringer volume will be played when scrolling through the choices. 4. Press MENU/SELECTVQEQPĹżTO[QWTUGNGEVKQP;QWYKNN JGCTCEQPĹżTOCVKQPVQPG www.vtechphones.com >RINGER VOLUME RINGER TONE RINGER VOLUME Telephone settings This menu allows you to choose from different ringer tones. To choose a ringer tone: 1. Press MENU/SELECT to display the menu when in idle mode. 2. Press or to select RINGER TONE, then press MENU/SELECT. 3. Press or to select the desired ringer tone. A sample of each ringer tone will be played when scrolling through the choices. 4. Press MENU/SELECTVQEQPĹżTO[QWTUGNGEVKQP;QWYKNN JGCTCEQPĹżTOCVKQPVQPG www.vtechphones.com Basic operation Telephone settings Ringer tone >RINGER TONE KEY TONE RINGER TONE Telephone settings Key tone The handset will beep when you press any handset keys. You may turn the key tone on or off. To change the setting: 1. Press MENU/SELECT to display the menu when in idle mode. 2. Press or to select KEY TONE, then press MENU/SELECT. 3. Press or to choose ON or OFF. 4. Press MENU/SELECTVQEQPĹżTO[QWTUGNGEVKQP;QWYKNN JGCTCEQPĹżTOCVKQPVQPG >KEY TONE LANGUAGE KEY TONE ON Language You can select ENGLISH, FRANĂAIS or ESPAĂOL to be used in all screen displays. To change the setting: 1. Press MENU/SELECT to display the menu when in idle mode. 2. Press or to select LANGUAGE, then press MENU/SELECT. 3. Press or to scroll through the choices. 4. Press MENU/SELECTVQEQPĹżTO[QWTUGNGEVKQP;QWYKNN JGCTCEQPĹżTOCVKQPVQPG 10 www.vtechphones.com >LANGUAGE CLR VOICE MAIL LANGUAGE ENGLISH Telephone settings If you subscribe to voicemail service provided by your local telephone company, NEW VOICE MAIL and will appear on the handsets and the VOICEMAIL light on the telephone DCUGYKNNĆCUJYJGP[QWJCXGPGYXQKEGOCKNHTQO[QWTNQECN telephone company. Please contact your local telephone company for more information about voicemail service. To manually remove these indicators: 1. Press MENU/SELECT to display the menu when in idle mode. 2. Press or to select CLR VOICE MAIL, then press MENU/SELECT. 3. The screen displays TURN INDICATOR OFF? 4. Press MENU/SELECTVQEQPĹżTO[QWTUGNGEVKQP;QWYKNN JGCTCEQPĹżTOCVKQPVQPG Clearing the VMWI (visual message waiting indicator) only turns off the indicators; it does not delete the voicemail message(s). Use this feature when the telephone indicates there is voicemail when you have none, or you have accessed your voicemail from a different telephone line (while away from home). If there actually is a new voicemail message, your local telephone company will continue to send the signal which turns the indicators back on. >CLR VOICE MAIL DIRECTORY www.vtechphones.com TURN INDICATOR OFF? ⢠The telephone service provider voicemail may alert you to new messages with a stutter (broken) dial tone. Contact your service provider for details. 11 Basic operation Telephone settings Clear voice mail Telephone operation Make a call ⢠The screen displays the elapsed time as you talk (in hours, minutes and seconds). ⢠When predialing (preview numbers before dialing), press MUTE/REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause. ⢠Press /FLASH or -OR1. Dial the number. 2. Press /FLASH or /SPEAKER, then dial the number. /SPEAKER. Answer a call ⢠Press /FLASH, (0-9, #, *). /SPEAKER or any of the dialing keys End a call ⢠Press OFF/CLEAR or put the handset in the telephone base or charger. Speakerphone During a call, press /SPEAKER to switch between speakerphone and normal handset use. 12 www.vtechphones.com Telephone operation Mute PHONE Ringer mute You can mute the ringer temporarily when the telephone is ringing. ⢠Press OFF/CLEAR or MUTE/REMOVE to temporarily silence the ringer. The next call will ring normally. Basic operation Telephone operation The mute function allows you to hear the other party while the other party cannot hear you. 1.During a call, press MUTE/REMOVE on the handset. The screen will display the MUTE icon. 2.Press MUTE/REMOVE again to resume the conversation. 0:00:00 MUTE RINGER MUTE Call waiting If you subscribe to call waiting service from your telephone company, you will hear an alert tone if there is an incoming call while on another call. Press /FLASH to answer the new incoming call. Press /FLASH again to return to the original call. www.vtechphones.com 13 Telephone operation Volume During a call, use the volume button on the right side of the handset to adjust the listening volume. ⢠Press VOL or VOL to adjust the listening volume to a comfortable level. Find handset This feature allows the telephone base to page all the handsets. 1.Press FIND HANDSET on the telephone base. All the handsets will ring and the screens display ** PAGING **. 2.Press FIND HANDSET again on the telephone base to stop paging, or press /FLASH, /SPEAKER or any dialing keys (0-9, #, *) on the handset. 14 www.vtechphones.com ** PAGING ** Telephone operation Intercom www.vtechphones.com INTERCOM TO: CALLING HANDSET X HANDSET X IS CALLING ⢠If the destination handset does not answer the intercom call within 100 seconds, the originating handset screen will display UNABLE TO CALL TRY AGAIN and return to idle mode. 15 Basic operation Telephone operation The intercom feature allows conversation between two registered handsets of the same system. 1. Press INT on the originating handset when in idle mode and its screen displays INTERCOM TO: 2. Use the dialing keys to select the destination handset. 3. The originating handset screen displays CALLING HANDSET X. 4. The destination handset rings and its screen displays HANDSET X IS CALLING. 5. To answer the intercom call, press /FLASH, /SPEAKER, INT or any dialing keys (0-9,#,*) on the destination handset. 6. To end an intercom call, press INT, OFF/CLEAR or place the handset back in the telephone base or charger. Telephone operation Conference call You can have a conference call with an external line and two registered handsets. When one handset is on the line, ⢠Press /FLASH or /SPEAKER on another handset to join the call. -OR1. Press INT to initiate an intercom call. The screen displays TRANSFER TO: 2. Use the dialing keys to select the destination handset. 3. The originating handset screen displays CALLING HANDSET X. 4. The destination handset rings and its screen displays HANDSET X IS CALLING. 5. After the destination handset has been answered, press and hold INT on the originating handset to let the destination handset join the call. 16 www.vtechphones.com Telephone operation Transfer an external call www.vtechphones.com TRANSFER TO: CALLING HANDSET X HANDSET X IS CALLING INTERCOM ⢠If the destination handset does not pick up the intercom call, the originating handset can return to the external call by pressing /FLASH, or OFF/CLEAR or INT. ⢠If a call remains on hold for about 100 seconds, the screen of the originating handset shows UNABLE TO CALL TRY AGAIN and reconnects to the external call automatically. 17 Basic operation Telephone operation You can transfer an external call from one handset to any other handset. 1. During a call, press INT to put the call on hold at the originating handset. The screen will display TRANSFER TO: 2. Use the dialing keys to enter the destination handset number and the originating handset screen displays CALLING HANDSET X. 3. The destination handset rings and its screen displays HANDSET X IS CALLING. 4. To answer the call at the destination handset, press /FLASH, /SPEAKER, INT or any dialing keys (0-9, #, *) on the destination handset. 5. Now the party at the originating handset can have a conversation with the party at the destination handset. Both screens display INTERCOM. 6. Press OFF/CLEAR on the originating handset to transfer the external call to the destination handset and the originating handset screen displays CALL TRANSFERED. Telephone operation Switch between external and intercom call If you are on an external call and you wish to intercom another handset without disconnecting the external call: 1. During a call, press INT to put the call on hold at the originating handset. The screen will display TRANSFER TO: 2. Use the dialing keys to enter the destination handset number and the originating handset screen will display CALLING HANDSET X. 3. The destination handset will ring and its screen will display HANDSET X IS CALLING. 4. To answer the call at the destination handset, press /FLASH, /SPEAKER, INT or any dialing keys (0-9, #, *) on the destination handset. 5. Now the party at the originating handset can have a conversation with the party at the destination handset. Both screens display INTERCOM. 6. Press INT repeatedly on the originating handset to alternate between the external call (outside) and the intercom call. 18 www.vtechphones.com TRANSFER TO: CALLING HANDSET X HANDSET X IS CALLING INTERCOM OUTSIDE Telephone operation Answer an incoming call during an intercom call www.vtechphones.com Basic operation Telephone operation During an intercom call, there will be an alert tone signaling an incoming call. ⢠To answer the incoming call, press /FLASH and the intercom call will end automatically. ⢠To terminate the intercom call without answering the incoming call, press OFF/CLEAR on the handset. 19 Telephone operation Directory The directory can store up to 50 entries. Each entry may have up to 30 digits and 15 characters. ⢠The directory can be accessed when in idle mode by pressing once or MENU/SELECT three times. ⢠Press OFF/CLEAR to exit the menu without saving any changes. ⢠The screen will display DIRECTORY EMPTY if there are no record in the directory. ⢠When the directory is full and you attempt to save an entry, the screen will display LIST FULL. ⢠If you attempt to save a number already stored in the directory, the screen will display ALREADY SAVED. ⢠Since the directory is shared by all the handsets, only one handset can review the directory at a time. If a handset attempts to enter the directory while another handset is already in the directory, NOT AVAILABLE AT THIS TIME will be displayed. 20 www.vtechphones.com DIRECTORY EMPTY LIST FULL Telephone operation Store a directory entry www.vtechphones.com ⢠Saving or deleting a number on one handset will automatically update all other handsets. 21 Basic operation Telephone operation 1. Press MENU/SELECT twice when in idle mode. >DIRECTORY 2. Press or to select STORE, then press CALL LOG MENU/SELECT. 3. The screen displays ENTER NUMBER. >STORE 4. Use the dialing keys to enter the number. REVIEW ⢠Press MUTE /REMOVE to backspace and erase a character. ⢠Press and hold MUTE/REMOVE to erase the entire entry. ENTER NUMBER ⢠Press to move the cursor to the left or to the right. ⢠Press and hold REDIAL/PAUSE to insert a dialing pause. 5. Press MENU/SELECTVQEQPĹżTOVJGUGVVKPI 6. The screen displays ENTER NAME. ENTER NAME 7. Use the dialing keys (see the Character chart on page 22) _ to enter the name. ⢠Press MUTE/REMOVE to backspace and erase a character. ⢠Press and hold MUTE/REMOVE to erase the entire entry. ⢠Press to move the cursor to the left or to the right. ⢠Press # to insert a space. 8. Press MENU/SELECTVQEQPĹżTO;QWYKNNJGCTCEQPĹżTOCVKQPVQPG Telephone operation Character chart ⢠When entering a name in the directory, the ĹżTUVNGVVGTQH each word will be capitalized automatically. Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number key Characters by number of key presses space ⢠Press MUTE/REMOVE to backspace and erase when entering characters. ⢠Press and hold MUTE/REMOVE to delete the entire entry. ⢠Press and hold REDIAL/PAUSE until p is displayed to insert a dialing pause when entering a telephone number. 22 www.vtechphones.com Telephone operation Search the directory Entries are sorted alphabetically. To search the directory: 1. Press or MENU/SELECT three times to enter the directory. 2. Press or to scroll through the directory. Basic operation Telephone operation >REVIEW STORE To start an alphabetical search: 1. Press or MENU/SELECT three times to enter the directory. VTECH 2. 7UGVJGFKCNKPIMG[UVQGPVGTVJGĹżTUVNGVVGTCUUQEKCVGF(QT 800-595-9511 example, press 5 ,-. QPEGVQĹżPF,GPP[VYKEGVQĹżPF -TKUVGPQTVJTGGVKOGUVQĹżPF.KPFC+HVJGTGKUPQPCOG entry matching your search, the next closest matching entry in alphabetical order will be displayed. If necessary, press or VQĹżPFVJGFGUKTGFGPVT[ Dial a directory entry 1. Press 2. Press ĹżPFKV 3. Press or MENU/SELECT three times to enter the directory. or to scroll to the desired entry, or use the alphabetical search to /FLASH or /SPEAKER to dial the entry. www.vtechphones.com 23 Telephone operation Edit a directory entry 1. Press or MENU/SELECT three times to enter the directory. 2. Press or to scroll to the desired entry, or use the alphabetical search to ĹżPFKV 3. Press MENU/SELECTVQEQPĹżTO[QWTUGNGEVKQP EDIT NUMBER 4. The screen displays EDIT NUMBER. 595-9511_ 5. Use the dialing keys to edit the number. ⢠Press MUTE/REMOVE to backspace and erase a character. ⢠Press and hold MUTE/REMOVE to erase the entire entry. ⢠Press to move the cursor to the left or to the right. ⢠Press and hold REDIAL/PAUSE to insert a dialing pause. 6. Press MENU/SELECTVQEQPĹżTOVJGUGVVKPI EDIT NAME 7. The screen displays EDIT NAME. VTECH_ 8. Use the dialing keys (see the Character chart on page 22) to edit the name. ⢠Press MUTE/REMOVE to backspace and erase a character. ⢠Press and hold MUTE/REMOVE to erase the entire entry. ⢠Press to move the cursor to the left or to the right. ⢠Press # to insert a space. 9. Press MENU/SELECTVQEQPĹżTO;QWYKNNJGCTCEQPĹżTOCVKQPVQPG 24 www.vtechphones.com Telephone operation Delete from the directory www.vtechphones.com Basic operation Telephone operation 1. Press or MENU/SELECT three times to enter the directory. 2. Press or to scroll to the desired entry, or use the alphabetical search to ĹżPFKV 3. Press MUTE/REMOVE to remove the desired entry. 4. ;QWYKNNJGCTCEQPĹżTOCVKQPVQPG 25 Telephone operation About caller ID The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when already on a call. These features require services provided by your local telephone company. Contact your telephone company if: ⢠you have both caller ID and call waiting, but as separate services (you may need combined service), ⢠you have only caller ID service, or only call waiting service, or ⢠you do not subscribe to any caller ID or call waiting services but wish to try these services. You can use this telephone with regular caller ID service, and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas. The caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. 26 www.vtechphones.com Telephone operation Call log www.vtechphones.com HANDSET X XX MISSED CALLS CALL LOG EMPTY ⢠Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers. ⢠The time on all handsets is automatically set and updated with incoming caller ID information if you subscribe to this service. 27 Basic operation Telephone operation If you subscribe to caller ID service, information about each ECNNGTYKNNDGFKURNC[GFCHVGTVJGĹżTUVQTUGEQPFTKPI ⢠The call log can store up to 50 entries. ⢠You can review, redial, and copy the entry into the directory. ⢠Entries are displayed in reverse chronological order, i.e. from the most recent entry to the earliest entry. ⢠When the call log is full, the earliest entry is deleted to make room for new incoming call information. ⢠XX MISSED CALL(S) and the NEW icon will be displayed if there are new call log entries (including missed and unreviewed calls). ⢠CALL LOG EMPTY will be displayed if there is no record in the call log. ⢠Since the call log is shared by all the handsets, only one handset can review the call log at a time. If a handset attempts to enter the call log while another handset is already in it, NOT AVAILABLE AT THIS TIME will be displayed. Telephone operation Review the call log 1. Press CID when in idle mode. 2. Press or to browse through the call log. -OR1. Press MENU/SELECT when in idle mode. 2. Press or to select CALL LOG. 3. Press MENU/SELECT. 4. Press or to browse through the call log. ⢠The name (if available), telephone number, date and time of all incoming calls are displayed on the screen. ⢠There will be an error tone when the list reaches the beginning or the end of the call log. 28 www.vtechphones.com VTECH 595-9511 AM 3:45 1/02 >CALL LOG RINGER VOLUME Telephone operation Make a call log entry ready to dial 800-595-9511 1-800-595-9511 1-595-9511 595-9511 ⢠Saving or deleting a number on one handset will automatically update all other handsets. Dial a call log entry 1. When in the call log, press or to scroll to the desired entry. 2. Press /FLASH or /SPEAKER to dial the entry. www.vtechphones.com 29 Basic operation Telephone operation Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store in the call log. While reviewing the call log, press # repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number. See the example on the right. Telephone operation Save an entry to the directory 1. When in the call log, press or to scroll to the desired entry. 2. Press MENU/SELECT. ⢠You can edit the phone number, if necessary. Make sure the number is in the correct dialing format for your area. Press MENU/SELECT when done. Now, edit the name. Press MENU/SELECT when done. ⢠If the entry is already saved in the directory before, the screen will display ALREADY SAVED. ⢠If there is no caller ID information, the screen will display UNABLE TO SAVE. 3. Successful programming is indicated by SAVED on the JCPFUGVFKURNC[CNQPIYKVJCEQPĹżTOCVKQPVQPG 30 www.vtechphones.com UNABLE TO SAVE SAVED Telephone operation Delete from the call log To delete all entries: 1. When in the call log, press or to scroll to the desired entry. 2. Press and hold MUTE/REMOVE to delete the entire call log. 3. The screen displays DELETE ALL CALLS? 4. Press MENU/SELECT to confirm. You will hear a EQPĹżTOCVKQPVQPG - OR Press OFF/CLEAR to return to the previous menu if you want to cancel the deletion. www.vtechphones.com Basic operation Telephone operation To delete one entry: 1. When in the call log, press or to scroll to the desired entry. 2. Press MUTE/REMOVE to delete the selected entry. You YKNNJGCTCEQPĹżTOCVKQPVQPG DELETE ALL CALLS? 31 Telephone operation Call log display screen messages Displays: When: PRIVATE NAME The caller is blocking the name information. PRIVATE NUMBER The caller is blocking the telephone number information. PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME This callerâs name is unavailable. UNKNOWN NUMBER This callerâs number is unavailable. UNKNOWN CALLER No call information is available about this caller. LONG DISTANCE 32 This is a long distance call. www.vtechphones.com Telephone operation Redial list Basic operation Telephone operation 6JGVGNGRJQPGUVQTGUVJGĹżXGOQUVTGEGPVN[FKCNGFPWODGTUKP the redial list. ⢠9JGPVJGTGCTGCNTGCF[ĹżXGGPVTKGUKPVJGTGFKCNNKUVVJGGCTNKGUV entry will be deleted to make room for the latest entry. ⢠Entries are displayed in reverse chronological order, i.e. from the latest entry to the earliest entry. The redial list can be accessed by pressing REDIAL when in idle mode. Dial a redial entry 1. Press REDIAL, then press , or REDIAL repeatedly to scroll to the desired number. There will be an error tone when you reach the beginning or end of the redial list. ⢠You may change the number before dialing. Press MENU/SELECT, then use the dialing keys to edit the number (see step 5 on page 24). 2. Press /FLASH or /SPEAKER to dial the number. Delete from redial or REDIAL repeatedly to scroll to the 1. Press REDIAL, then press , desired number. 2. Press MUTE/REMOVE to delete the selected entry. You will hear a EQPĹżTOCVKQPVQPG www.vtechphones.com 33 Handset display screen messages ALREADY SAVED CALL LOG EMPTY CALLING HANDSET X CONNECTING... CHARGING DIRECTORY EMPTY ENDED HANDSET X IS CALLING INTERCOM INCOMING CALL INTERCOM ENDED LINE IN USE LIST FULL LOW BATTERY MICROPHONE ON NEW VOICE MAIL 34 The telephone number you have entered is already stored in the directory. There are no call log entries. Calling another handset. The cordless handset is searching for the telephone base. A handset with low battery has been placed in the telephone base or charger to recharge. There are no directory entries. You have just ended a call. Another system handset is calling. The handset is on an intercom call. There is an incoming call. The handset is terminating an intercom call. A handset or another telephone on the same line is in use. The directory is full. The battery needs to be recharged. MUTE has been turned off and the person on the other end can hear you. There are new voice mail message(s) from the local telephone company. www.vtechphones.com Handset display screen messages NO LINE NO SIGNAL, CALL ENDED NOT AVAILABLE AT THIS TIME OUTSIDE **PAGING** PHONE PLACE IN CHARGER RINGER MUTE SAVED SPEAKER UNABLE TO CALL TRY AGAIN You are attempting to save caller ID entry with no name or number. www.vtechphones.com 35 Appendix UNABLE TO SAVE There is no telephone line connected. Communication between handset and telephone base is lost during an intercom call. The handset is out of range from the telephone base. -OROne handset is already viewing the call log or directory and another handset attempts to review it. Connected to the external call during call transfer. The cordless handset locator has been activated. The handset is in use. The battery is very low. The handset should be placed in the telephone base or charger. The ringer is muted temporarily during incoming call. Your operation has been saved. The handset speakerphone is in use. You have attempted to make an intercom call, but the handset you are calling is out of range or on an external call. Handset display screen messages WARNING CHECK BATTERY! XX MISSED CALLS The battery is not installed or not installed properly in the handset. -OR The battery needs to be replaced. -OR An incorrect battery has been installed. Use only the supplied VTech battery or equivalent. There are unreviewed calls in your call log. Handset and telephone base indicators Handset lights ⢠On when the handset speakerphone is in use. CHARGE ⢠On when the handset is in the telephone base or charger and is charging. Telephone base lights IN USE ⢠Flashes when there is an incoming call or another telephone sharing the same line is in use. ⢠On when a system handset is in use. VOICEMAIL ⢠Flashes when there is a new message stored in your telephone company voicemail service. 36 www.vtechphones.com Handset and telephone base indicators Handset icons MUTE ⢠Microphone is muted. ⢠Ringer off. NEW ⢠New call log entries. NEW VOICE MAIL ⢠New voicemail received from the local telephone company. SPEAKER ⢠In speakerphone mode. Battery indicator ⢠Cycles (low, medium, and full) when handset battery is charging. ⢠Flashes when the battery is low and needs charging. 37 Appendix www.vtechphones.com Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking) Eight hours While not in use (standby*) Four days *Handset is off the telephone base but not in use. The battery needs charging when: ⢠A new battery is installed in the handset. ⢠The handset beeps when taken off the telephone base. ⢠LOW BATTERY KUFKURNC[GFCPFVJGDCVVGT[KEQPQPVJGJCPFUGVUETGGPKUĆCUJKPI CAUTION: 6QTGFWEGVJGTKUMQHĹżTGQTKPLWT[VQRGTUQPUTGCFCPFHQNNQYVJGUGKPUVTWEVKQPU ⢠Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. ⢠&QPQVFKURQUGQHVJGDCVVGT[ KGU KPCĹżTG%JGEMYKVJNQECNYCUVGOCPCIGOGPVEQFGUHQTURGEKCNFKURQUCNKPUVTWEVKQPU ⢠Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. ⢠Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns. ⢠%JCTIGVJGDCVVGT[ KGU RTQXKFGFYKVJQTKFGPVKĹżGFHQTWUGYKVJVJKURTQFWEVQPN[KPCEEQTFCPEGYKVJVJGKPUVTWEVKQPUCPF NKOKVCVKQPUURGEKĹżGFKPVJKUOCPWCN WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE . 38 www.vtechphones.com Important safety instructions SAVE THESE INSTRUCTIONS www.vtechphones.com 39 Appendix 9JGPWUKPI[QWTVGNGRJQPGGSWKROGPVDCUKEUCHGV[RTGECWVKQPUUJQWNFCNYC[UDGHQNNQYGFVQTGFWEGVJGTKUMQHĹżTGGNGEVTKEUJQEMCPF injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool). 5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. 6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. 8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. 9. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing RCTVUQHVJGVGNGRJQPGDCUGQTJCPFUGVQVJGTVJCPURGEKĹżGFCEEGUUFQQTUOC[GZRQUG[QWVQFCPIGTQWUXQNVCIGUQTQVJGTTKUMU+PEQTTGEV reassembling can cause electric shock when the product is subsequently used. 11. Do not overload wall outlets and extension cords. 12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. E. If the product has been dropped and the telephone base and/or handset has been damaged. F. If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. 15. Only put the handset of your telephone next to your ear when it is in normal talk mode. 16. 6JGRQYGTWPKVKUKPVGPFGFVQDGEQTTGEVN[QTKGPVGFKPCXGTVKECNQTĆQQTOQWPVRQUKVKQP6JGRTQPIUCTGPQVFGUKIPGFVQJQNFVJGRNWIKP place if it is plugged into a ceiling or an under-the-table/cabinet outlet. Troubleshooting +H[QWJCXGFKHĹżEWNV[YKVJ[QWTVGNGRJQPGRNGCUGVT[VJGUWIIGUVKQPUDGNQY(QT%WUVQOGT5GTXKEGXKUKV our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. Problem Suggestion My telephone does not work at all. ⢠Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base or charger after use. ⢠Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. ⢠/CMGUWTGVJGVGNGRJQPGNKPGEQTFKURNWIIGFĹżTON[KPVQVJGVGNGRJQPGDCUGCPFVJGVGNGRJQPG wall jack. ⢠Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize. ⢠Charge the battery in the handset for up to 16 hours. ⢠Remove and re-insert the battery. If that still does not work, it may be necessary to purchase a new battery. ⢠Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company. L O W B AT T E RY i s ⢠Place the handset in the telephone base or charger for recharging. displayed on screen. ⢠Remove and re-install the battery and use it normally until fully discharged, then recharge the handset on the telephone base or charger for up to 16 hours. ⢠If the above measures do not correct the problem, the battery may need to be replaced. 40 www.vtechphones.com Troubleshooting Problem Suggestion The battery does not charge in the handset or the handset battery does not accept charge. ⢠Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on. ⢠Remove and reinstall the battery, then charge for up to 16 hours. ⢠If the handset is in the charger or in the telephone base but the CHARGE light on the handset is not on, refer to The CHARGE light is off in this section. ⢠It may be necessary to purchase a new battery. Please refer to the Battery section (page 38) of this userâs manual. ⢠The telephone might be malfunctioning. Please refer to the Warranty section (page 50) of this userâs manual for further instruction. The CHARGE light is ⢠Clean the charging contacts on the handset(s) and telephone base each month using a pencil off. eraser or a dry non-abrasive fabric. ⢠Make sure the power adapter and telephone line cords are plugged in correctly and securely. ⢠Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset. ⢠The telephone might be malfunctioning. Please refer to the Warranty section (page 50) of this userâs manual for further instruction. There is no dial tone. ⢠⢠⢠⢠www.vtechphones.com 41 Appendix First, try all the above suggestions. Move the handset closer to the telephone base. It might be out of range. The telephone line cord might be malfunctioning. Try installing a new telephone line cord. Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your local telephone company. Troubleshooting Problem Suggestion The telephone does not ring when there is an incoming call. ⢠⢠⢠⢠⢠⢠⢠⢠⢠⢠42 Make sure the ringer is on (page 8). Make sure the telephone line cord and power adapter are plugged in properly (page 2). The handset may be too far from the telephone base. Move it closer to the telephone base. There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them. If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply). Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your local telephone company (charges may apply). The telephone line cord might be malfunctioning. Try installing a new telephone line cord. Re-install the battery and place the handset in the telephone base. Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place. www.vtechphones.com Troubleshooting Problem Suggestion I cannot dial out. ⢠First, try all the above suggestions. ⢠Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing. ⢠If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply). ⢠Eliminate any background noise. Noise from a television, radio, or other appliances may cause VJGVGNGRJQPGPQVVQFKCNQWVRTQRGTN[+H[QWECPPQVGNKOKPCVGVJGDCEMITQWPFPQKUGĹżTUVVT[ muting the cordless handset before dialing, or dialing from another room in your home with less background noise. My handset beeps and is not performing normally. ⢠Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. ⢠Move the handset closer to the telephone base. It may be out of range. ⢠Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize. ⢠Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones. 43 Appendix www.vtechphones.com Troubleshooting Problem Suggestion There is interference ⢠The handset may be out of range. Move it closer to the telephone base. dur ing a telephone ⢠&Q[QWJCXG&5.UGTXKEG!+H[GU[QWPGGFVQJCXGC&5.ĹżNVGTKPUVCNNGFCVGXGT[VGNGRJQPG conversation. wall jack that has a telephone connected to it (page 2). Contact your DSL service provider for ĹżNVGTKPHQTOCVKQP My calls fade out when ⢠Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. I am using the cordless ⢠Other electronic products can cause interference to your cordless telephone. Try installing your handset. telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. ⢠Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your telephone while the microwave oven is operating. Do not install this telephone in the same outlet or near a microwave oven. ⢠If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this solves the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector. ⢠6JGNC[QWVQH[QWTJQOGQTQHĹżEGOKIJVDGNKOKVKPIVJGQRGTCVKPITCPIG6T[OQXKPIVJGVGNGRJQPG base to another location, preferably a higher location for better reception. ⢠Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply). ⢠If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply). 44 www.vtechphones.com Troubleshooting Problem Suggestion I hear other calls when using the telephone. ⢠Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. I hear noise on the ⢠Make sure the telephone line cord is plugged in securely. cordless handset, and none of the keys or buttons works. My caller ID features are ⢠Caller ID is a subscription service. You must subscribe to this service from your local telephone not working properly. company for this feature to work on your telephone. ⢠The caller may not be calling from an area which supports caller ID. ⢠Both you and the callerâs telephone companies must use equipment which are compatible with the caller ID service. ⢠+H[QWUWDUETKDGVQ&5.UGTXKEGKPUVCNNC&5.ĹżNVGTVQVJGVGNGRJQPGNKPGDGVYGGPVJGVGNGRJQPG DCUGCPFVJGVGNGRJQPGNKPGLCEM%QPVCEV[QWT&5.UGTXKEGRTQXKFGTHQTĹżNVGTKPHQTOCVKQP The system does not receive caller ID or the system does not display caller ID during call waiting. www.vtechphones.com 45 Appendix ⢠Make sure you subscribe to caller ID with call waiting features provided by the local telephone company. ⢠The caller may not be calling from an area which supports caller ID. ⢠Both you and the callerâs telephone companies must use equipment which are compatible with caller ID service. ⢠+H[QWUWDUETKDGVQ&5.UGTXKEGKPUVCNNC&5.ĹżNVGTVQVJGVGNGRJQPGNKPGDGVYGGPVJGVGNGRJQPG DCUGCPFVJGVGNGRJQPGNKPGLCEM%QPVCEV[QWT&5.UGTXKEGRTQXKFGTHQTĹżNVGTKPHQTOCVKQP Troubleshooting Problem Suggestion Caller ID entries do not match the numbers I need to dial. ⢠Although the call log entries you receive have 10 digits, (the area code plus the seven-digit number,) in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store in the call log. ⢠While reviewing the call log, press # repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number. CONNECTING... is shown in the handset display window. Why donât I get a dial tone when I try to use this telephone? ⢠De-register all handsets and then register the handsets again (only one handset can be registered at a time). To de-register all handsets: 1. Press and hold FIND HANDSET on the main telephone base for four seconds. 2. When the IN USENKIJVUVCTVUVQĆCUJTGNGCUGVJGFIND HANDSET button. 3. Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds, all handsets will be de-registered. 4. All handsets will show NOT REGISTERED. To register a handset (register one handset at a time): 1. Place the handset in the telephone base or a charger that is connected to a power outlet. If PRESS FIND HS 4 SEC ON BASE does not appear on the screen after a few seconds, lift up the handset and place it in the telephone base or charger again. 2. On the telephone base, press and hold FIND HANDSET for four seconds. Release FIND HANDSET once the IN USE light comes on. After a while, the handset will emit a series of tones. The newly registered handset will be assigned the lowest handset number not previously assigned to another system handset when successfully registered. Repeat steps 1 and 2 if the handset is not successfully registered to the telephone base within two minutes. Repeat the registration procedure for each system handset. 46 www.vtechphones.com Troubleshooting Problem Suggestion Common cure for electronic equipment. ⢠If the telephone is not responding normally, try putting the cordless handset in the telephone base or the charger. If it does not respond, try the following (in the order listed): ⢠Disconnect the power to the telephone base. ⢠Disconnect the battery on the cordless handset. ⢠Wait a few minutes before connecting power to the telephone base. ⢠Re-install the battery and place the cordless handset in the telephone base or charger. ⢠Wait for the cordless handset to synchronize its connection with the telephone base. Allow up to one minute for this to take place. 47 Appendix www.vtechphones.com Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the YGCVJGTCPFVJGNC[QWVQH[QWTJQOGQTQHĹżEG When the handset is out of range, the handset will display CONNECTING... If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press /FLASH. Move closer to the telephone base, then press /FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference. To improve reception, move closer to the telephone base. Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords. 48 www.vtechphones.com About cordless telephones ⢠Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. ⢠Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted. ⢠Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. ⢠Rechargeable batteries: This product contains either Nickel-cadmium or Nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. ⢠Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRCÂŽ seal The RBRC ÂŽ seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC ÂŽ program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste, which may be illegal in your area. RBRC ÂŽ is a registered trademark of Rechargeable Battery Recycling Corporation. www.vtechphones.com 49 Appendix VTechâs participation in RBRC ÂŽ makes it easy for you to drop off the spent battery at local retailers participating in the RBRC ÂŽ program or at authorized VTech product service centers. Please call 1-800-8-BATTERY TM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTechâs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (âConsumerâ or âyouâ) that the Product and all accessories provided in the sales package (âProductâ) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (âMaterially Defective Productâ)? During the limited warranty period, VTechâs authorized service representative will repair or replace at VTechâs option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTechâs option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty? This limited warranty does not cover: 1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or JCPFNKPIPGINGEVKPWPFCVKQPĹżTGYCVGTQTQVJGTNKSWKFKPVTWUKQP QT 2TQFWEVVJCVJCUDGGPFCOCIGFFWGVQTGRCKTCNVGTCVKQPQTOQFKĹżECVKQPD[CP[QPGQVJGTVJCPCPCWVJQTK\GFUGTXKEGTGRTGUGPVCVKXGQH VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without a valid proof of purchase (see item 2 below); or 50 www.vtechphones.com Warranty 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the userâs manual - a check of the Productâs controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return the repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service? 1. Return the entire original package and contents including the Product to the VTech service location along with a description of the OCNHWPEVKQPQTFKHĹżEWNV[ CPF 2. Include a âvalid proof of purchaseâ (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Please retain your original sales receipt as proof of purchase. www.vtechphones.com 51 Appendix Other Limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTechâs responsibilities TGICTFKPIVJG2TQFWEV6JGTGCTGPQQVJGTGZRTGUUYCTTCPVKGU0QQPGKUCWVJQTK\GFVQOCMGOQFKĹżECVKQPUVQVJKUNKOKVGFYCTTCPV[CPF[QW UJQWNFPQVTGN[QPCP[UWEJOQFKĹżECVKQP 5VCVG2TQXKPEKCN.CY4KIJVU 6JKUYCTTCPV[IKXGU[QWURGEKĹżENGICNTKIJVUCPF[QWOC[CNUQJCXGQVJGTTKIJVUYJKEJXCT[HTQOUVCVGVQUVCVG or province to province. .KOKVCVKQPU +ORNKGFYCTTCPVKGUKPENWFKPIVJQUGQHĹżVPGUUHQTCRCTVKEWNCTRWTRQUGCPFOGTEJCPVCDKNKV[ CPWPYTKVVGPYCTTCPV[VJCVVJG2TQFWEV KUĹżVHQTQTFKPCT[WUG CTGNKOKVGFVQQPG[GCTHTQOVJGFCVGQHRWTEJCUG5QOGUVCVGURTQXKPEGUFQPQVCNNQYNKOKVCVKQPUQPJQYNQPICPKORNKGF warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, QTUKOKNCTFCOCIGU KPENWFKPIDWVPQVNKOKVGFVQNQUVRTQĹżVUQTTGXGPWGKPCDKNKV[VQWUGVJG2TQFWEVQTQVJGTCUUQEKCVGFGSWKROGPVVJGEQUV of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ⢠⢠⢠⢠Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. %JCPIGUQTOQFKĹżECVKQPUVQVJKUGSWKROGPVPQVGZRTGUUN[CRRTQXGFD[VJGRCTV[TGURQPUKDNGHQTEQORNKCPEGEQWNFXQKFVJGWUGTĹUCWVJQTKV[VQ operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the userâs body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip. This Class B digital apparatus complies with Canadian ICES-003. FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal #VVCEJOGPVU #%6# 6JGNCDGNQPVJGDCEMQTDQVVQOQHVJKUGSWKROGPVEQPVCKPUCOQPIQVJGTVJKPIUCRTQFWEVKFGPVKĹżGTKPVJGHQTOCV75 ###'36::::6JKUKFGPVKĹżGTOWUVDGRTQXKFGFVQ[QWTNQECNVGNGRJQPGEQORCP[WRQPTGSWGUV The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the userâs manual. 52 www.vtechphones.com FCC, ACTA and IC regulations The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them TKPIYJGP[QWCTGECNNGF6JG4'0HQTVJKURTQFWEVKUGPEQFGFCUVJGVJCPFVJEJCTCEVGTUHQNNQYKPIVJG75 KPVJGRTQFWEVKFGPVKĹżGT GIKH KUVJG4'0KU +POQUVDWVPQVCNNCTGCUVJGUWOQHCNN4'0UUJQWNFDGĹżXG QTNGUU(QTOQTGKPHQTOCVKQPRNGCUGEQPVCEV[QWT local telephone company. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult [QWTVGNGRJQPGEQORCP[QTCSWCNKĹżGFKPUVCNNGT If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. 6JGVGNGRJQPGEQORCP[KUTGSWKTGFVQPQVKH[[QWDGHQTGKPVGTTWRVKPIUGTXKEG+HCFXCPEGPQVKEGKUPQVRTCEVKECN[QWYKNNDGPQVKĹżGFCUUQQPCU RQUUKDNG;QWYKNNDGIKXGPVJGQRRQTVWPKV[VQEQTTGEVVJGRTQDNGOCPFVJGVGNGRJQPGEQORCP[KUTGSWKTGFVQKPHQTO[QWQH[QWTTKIJVVQĹżNGC complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. +HVJKURTQFWEVJCUOGOQT[FKCNKPINQECVKQPU[QWOC[EJQQUGVQUVQTGGOGTIGPE[VGNGRJQPGPWODGTU GIRQNKEGĹżTGOGFKECN KPVJGUG locations. If you do store or test emergency numbers, please: 4GOCKPQPVJGNKPGCPFDTKGĆ[GZRNCKPVJGTGCUQPHQTVJGECNNDGHQTGJCPIKPIWR Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. 6JGVGTOĹĹ+% ĹĹDGHQTGVJGEGTVKĹżECVKQPTGIKUVTCVKQPPWODGTQPN[UKIPKĹżGUVJCVVJG+PFWUVT[%CPCFCVGEJPKECNURGEKĹżECVKQPUYGTGOGV 6JKURTQFWEVOGGVUVJGCRRNKECDNG+PFWUVT[%CPCFCVGEJPKECNURGEKĹżECVKQPU www.vtechphones.com 53 Appendix The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the TGSWKTGOGPVVJCVVJGUWOQHVJG4'0UQHCNNVJGFGXKEGUFQGUPQVGZEGGFĹżXG 6GEJPKECNURGEKĹżECVKQPU Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 6.61in X 1.77in X 1.06in (168.0mm X 45.0mm X 27.0mm) Telephone base: 5.02in X 4.04in X 4.06in (127.5mm X 102.5mm X 103.0mm) Charger: 2.80in X 3.14in X 2.39in (71.0mm X 79.8mm X 60.8mm) Weight Handset: 5.29oz (150.0g) (including battery) Telephone base: 6.04oz (171.1 g) Charger: 1.98oz (56.0g) Power requirements Handset: 2.4V 600mAh Ni-MH battery Telephone base: 6V DC @ 300mA Charger: 6V DC @200mA Memory Handset directory: 50 memory locations; up to 30 digits and 15 characters Handset call log: 50 memory locations; up to 30 digits and 15 characters 54 www.vtechphones.com Index Directory 20 &5.ĹżNVGT About caller ID 26 About cordless telephones 49 Answer a call 12 Answer an incoming call during an intercom call 19 Edit a directory entry 24 End a call 12 Battery 3, 38 FCC, ACTA and IC regulations Find handset 14 Call log 27 Call log display screen messages Call waiting 13 Character chart 22 Charging 3 Clear voice mail 11 Conference call 16 32 Handset display screen messages 34 Index 55 Indicators 36 Intercom 15 Key tone 10 Language 10 www.vtechphones.com 55 Appendix Delete from redial 33 Delete from the call log 31 Delete from the directory 25 Desk mounting bracket installation Dial a call log entry 29 Dial a directory entry 23 Dial a redial entry 33 52 Index Maintenance 48 Make a call 12 Make a call log entry ready to dial Mounting bracket installation 4 Mute 13 6GEJPKECNURGEKĹżECVKQPU 4 Telephone base installation 2 Transfer an external call 17 Troubleshooting 40 29 Operating range Voice mail 11 Volume 8, 14 48 Parts checklist Wall mounting bracket installation Warranty 50 RBRC ÂŽ seal 49 Redial list 33 Review the call log Ringer mute 13 Ringer tone 9 Ringer volume 8 28 Save an entry to the directory 30 Search the directory 23 Speakerphone 12 Store a directory entry 21 Switch between external and intercom call 56 18 www.vtechphones.com VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C. Copyright Š2007 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91-001514-010-100 Userâs manual www.vtechphones.com Model: DS6111-2
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