VTech Telecommunications 80-6270-00 1.9GHZ CORDLESS PHONE User Manual EW780 6270 00 manual2
VTech Telecommunications Ltd 1.9GHZ CORDLESS PHONE EW780 6270 00 manual2
Contents
USERS MANUAL 3
Handset settings Handset settings Language >DIRECTORY In this menu, you can select the language used for all screen displays. CALL LOG To select a language: >LANGUAGE CLR VOICE MAIL LANGUAGE ENGLISH 1. Press MENU/SELECT when in idle mode to enter the feature menu. DIR / CID to scroll to 2. Use >LANGUAGE, then press MENU/SELECT. 3. Press DIR / CID to select ENGLISH, FRANCAIS or ESPANOL. 4. Press MENU/SELECT to save your preference and return to the feature menu. 18 Handset settings Handset settings Visual message waiting (voicemail) indicator If you subscribe to a voice mail service provided by your local telephone company, the visual message waiting indicator (VMWI) feature will provide visual indication when you have new voice a mail messages - the VOICEMAIL light on the telephone base will flash, and NEW VOICE icon will appear on all handset MAIL and the screens. NOTE: This feature does not indicate new answering system messages recorded on your phone. To clear voice mail indication >DIRECTORY CALL LOG >CLR VOICE MAIL DIRECTORY TURN INDICATOR OFF? Use this feature when the telephone indicates that there is new voice mail but there is none (for example, when you have accessed your voice mail from a different telephone line while away from home). If there actually are new voice mail messages, your local telephone company will continue to send the signal to activate the visual message waiting indicator. To manually turn off the new voice mail indicator: 1. Press MENU/SELECT when in idle mode to enter the feature menu. 2. Use DIR / CID to scroll to >CLR VOICE MAIL, then press MENU/SELECT. 3. Press MENU/SELECT again to turn the voice mail indication off, or press OFF/CLEAR to cancel the procedure. NOTES: 1. The telephone company voice mail may alert you to new messages with stutter (broken) dial tone. Contact your telephone company for more details. 2. This only turns off the displayed NEW VOICE MAIL message, icon and VOICEMAIL light; it does not delete your voice mail message(s). 19 Handset settings Handset settings Temporary ringer silencing Press OFF/CLEAR or DELETE/MUTE while the telephone is ringing to silence the ringer temporarily. This will silence the ringer without disconnecting the call. The next incoming call will ring normally at the preset volume. OFF/CLEAR NOTE: If more than one handset is installed, each handset will ring when there is an incoming call unless the ringer volume is turned off. Pressing OFF/CLEAR or DELETE/MUTE on one handset will only silence the ringer of that particular handset. DELETE/MUTE 20 Telephone operation Handset operation Elapsed time PHONE 00:00:30 Making a call To make a call: • Press PHONE/FLASH or the telephone number. SPEAKER, then enter To end a call: • Press OFF/CLEAR or return the handset to the telephone base or charger. The screen displays the elapsed time as you talk (in hours, minutes and seconds). NOTE: Pressing PHONE/FLASH to access services from your local telephone service provider will not affect the elapsed time. Elapsed time SPEAKER 00:00:30 On-hook dialing (predialing) • Enter the telephone number. Press DELETE/MUTE or OFF/CLEAR to make corrections when entering the phone number. • Press PHONE/FLASH or SPEAKER to dial. The screen displays the elapsed time as you talk (in hours, minutes and seconds). Handset speakerphone During a call, you can press SPEAKER to alternate between hands-free speakerphone and normal handset use. Press OFF/CLEAR to hang up. NOTE: If a headset is plugged into the handset, you will not be able to use the handset speakerphone. Answering a call To answer a call: • Press PHONE/FLASH or SPEAKER. –OR– • Press any dial pad key (0-9, * or #). To end a call: • Press OFF/CLEAR or return the handset to the telephone base or charger. 21 Telephone operation Handset operation Auto off A call will end automatically when you put the handset in the telephone base or charger. REDIAL 888-883-2445 Last number redial To view the five most recently dialed numbers: • Press REDIAL/PAUSE to display the most recently called number (up to 30 digits). DIR / CID or REDIAL/PAUSE repeatedly • Press to view up to five recently called numbers. The handset will beep twice at the beginning and at the end of the list. Press OFF/CLEAR to exit. To redial a number: • Press PHONE/FLASH or SPEAKER to dial the displayed number. –OR– • Press PHONE/FLASH or SPEAKER, then REDIAL/PAUSE to call the most recently called number (up to 30 digits). While reviewing the redial memory, press DELETE/MUTE to delete the displayed number. 22 Telephone operation Handset operation Handset locator The handset locator feature is useful if you misplace a handset(s). To start the paging tone: • Press HANDSET LOCATOR at the telephone base. This starts the paging tone on the handset(s) for 60 seconds. NOTE: When paging, if you press OFF/CLEAR or DELETE/MUTE on a handset, the ringer of the handset will be silent but the handset locator feature will not be cancelled. To stop the paging tone: **PAGING** • Press PHONE/FLASH, SPEAKER, or any dial pad key (0-9, *, or #) on the handset(s), –OR– • Press HANDSET LOCATOR on the telephone base. NOTE: The handset ringer volume also determines the level of the paging tone. If the handset ringer volume level is set to off, that handset will be silent for all calls and paging (page 16). 23 Telephone operation Options while on calls Volume control Volume control Press the VOLUME keys on the side of the handset to adjust the listening volume. Each press of the button increases or decreases the volume level. NOTES: 1. All volume settings, (normal handset, speakerphone, and headset) are independent. 2. When the volume reaches the minimum or maximum setting, you will hear two beeps. Call waiting If you subscribe to call waiting service with your local telephone service provider, you will hear a beep if someone calls while you are already on a call. Press PHONE/FLASH to put your current call on hold and take the new call. You can press PHONE/FLASH at any time to switch back and forth between calls. Multiple handset use (not for model SL82118) If a handset is already on a call and you’d like to join the call, press PHONE/FLASH or SPEAKER on another system handset. Press OFF/CLEAR or place the handset in the telephone base or charger to exit the call. The call will not be terminated until all handsets hang up. NOTE: Only two system handsets can be used at the same time on an outside call. 24 Telephone operation Options while on calls Last number redial REDIAL/PAUSE Press REDIAL/PAUSE to display and dial the most recently dialed number. If you press REDIAL/PAUSE again within two seconds, the number will not be dialed. NOTE: While on a call, only the most recently called number can be reviewed, and erasing the entry is not allowed. For more details about the redial memory, see page 22. Mute DELETE/MUTE The mute function allows you to turn off the microphone. You can hear the caller, but the caller will not be able to hear you. To mute the call: • Press DELETE/MUTE to turn off the microphone. When mute is on, the handset screen will show MUTED for a few seconds and the MUTE icon will be shown until mute is turned off. To un-mute the call: • Press DELETE/MUTE again and resume speaking. When mute is turned off, MICROPHONE ON will display temporarily on the handset screen. NOTE: You cannot press OFF/CLEAR to exit redial, directory or caller ID history without ending the call. 25 Telephone operation Options while on calls Directory Robert Brown 888-883-2445 DIR to review the directory. To dial the disPress played number, press MENU/SELECT. NOTE: You cannot edit a directory entry while you are on a call. For more details about the directory, see page 34. Caller ID history CID to review the caller ID history. To dial Press the displayed number, press MENU/SELECT. CHRISTINE SMITH 888-722-7702 NEW AM 10:01 11/23 NOTE: You cannot copy a caller ID entry into the directory while you are on a call. For more details about the caller ID history, see page 40. 26 Telephone operation Intercom Use the intercom feature for conversations between handsets. Unless additional handsets have been registered, this feature is not available on model SL82118. You can buy additional accessory handsets, (SL80108), for this telephone base. Up to 12 handsets can be registered to the base. The first nine handsets that you register will be named Handsets 1-9. These names will appear in the top lines of the displays of those handsets, and you use the name of the handset for intercomming and transferring calls. INT Although the names for handsets 10-12 will appear in their displays as 10-12, when you intercom or transfer to one of them, you must use *0 for Handset 10, *1 for handset 11, and *2 for Handset 12. Model SL82218 1. Press INT. The screen will show CALLING OTHER HANDSET. The called handset will ring, and its screen will show OTHER HANDSET IS CALLING. 2. On the ringing handset, press PHONE/FLASH, INT, SPEAKER, or any dial pad key (0-9, * or #) to answer the intercom call. Models SL82318/SL82418/SL82518/SL82558/ SL82658 1. Press INT. The screen will show INTERCOM TO:. 2. Enter the handset number, 1-9 or *0-*2. The display will show CALLING HANDSET X, with X being the handset number. The called handset will ring, and its screen will show HANDSET X IS CALLING. 3. On the ringing handset, press PHONE/FLASH, INT, SPEAKER, or any dial pad key (0-9, * or #) to answer the intercom call. 27 Telephone operation Intercom To end the intercom call: • Press OFF/CLEAR or INT on either handset. -OR• Place either handset in the charger or telephone base. NOTES: 1. Before the intercom call is answered, you can cancel the intercom call by pressing OFF/CLEAR or INT on the calling handset. 2. If the called handset is not answered within 100 seconds, or if it is in the directory or caller ID history mode, or on a call, or out of range, the calling handset will show the message UNABLE TO CALL TRY AGAIN. 3. Pressing OFF/CLEAR or DELETE/MUTE will temporarily silence the intercom ringer. 4. You can buy additional accessory handsets, (SL80108). If there are a total of two handsets registered to the telephone base, the intercom feature will be the same as that of model SL82218. If there are more than two handsets registered to the telephone base, the intercom feature will be the same as that of models SL82318/SL82418/SL82518/SL82558/ SL82658. If you want to intercom with the handset 10, 11 or 12, enter the handset number as *0, *1 or *2 respectively on the calling handset. 28 Telephone operation Call transfer using intercom Use the intercom feature to transfer an outside call from one handset to another. Unless additional handsets have been registered, this feature is not available on model SL82118. Model SL82218 1. When on an outside call, press INT. The outside call is automatically placed on hold. The transferring set’s screen will show CALLING OTHER HANDSET. The called handset will ring, and its screen will show OTHER HANDSET IS CALLING. 2. On the ringing handset, press PHONE/FLASH, INT, SPEAKER, or any dial pad key (0-9, * or #) to answer the intercom call. You can now talk without the outside caller hearing the conversation. INT 3. Press OFF/CLEAR on the transferring handset or place it in the telephone base or handset charger to complete the transfer. The transferring handset’s screen will show CALL TRANSFERED and the other handset will automatically be connected to the outside call. NOTES: 1. Before the intercom call is answered, you can cancel the transfer and return to the outside call by pressing OFF/CLEAR, PHONE/FLASH, or INT. 2. If the called handset does not answer the intercom call within 100 seconds, is in directory or caller ID history mode or is or out of range, the transferring handset will show UNABLE TO CALL TRY AGAIN on its screen and will automatically return to the outside call. 3. You can switch between the intercom call and the outside call by pressing INT on the transferring handset. The display will alter between INTERCOM and OUTSIDE CALL to indicate which call is active. 4. You can end the intercom call and return to the outside call by pressing PHONE/FLASH on the transferring handset. 5. If you register an accessory handset to your SL82108 (for a total of two handsets), call transfer using intercom will be the same as model SL82218. 29 Telephone operation Call transfer using intercom Models SL82318/SL82418/SL82518/SL82558/ SL82658 1. While on an outside call, press INT. The outside call is automatically placed on hold and TRANSFER TO: is displayed on the screen. 2. Enter a handset number, 1-9 or *0-*2. The transferring set’s screen will show CALLING HANDSET X. The called handset will ring, and its screen will show HANDSET X IS CALLING. 3. On the ringing handset, press PHONE/FLASH, INT, SPEAKER, or any dial pad key (0-9, * or #) to answer the intercom call. You can now talk without the outside caller hearing the conversation. 4. Press OFF/CLEAR on the transferring handset or place it in the telephone base or handset charger to complete the transfer. The transferring handset’s screen will show CALL TRANSFERED and the other handset will automatically be connected to the outside call. NOTES: 1. Before the intercom call is answered, you can cancel the transfer and return to the outside call by pressing OFF/CLEAR, PHONE/FLASH, or INT. 2. If the called handset does not answer the intercom call within 100 seconds, is in directory or caller ID history mode or is or out of range, the transferring handset will show UNABLE TO CALL TRY AGAIN on its screen and will automatically return to the outside call. 3. You can switch between the intercom call and the outside call by pressing INT on the transferring handset. The display will change between INTERCOM and OUTSIDE CALL to indicate which call is active. 4. You can end the intercom call and return to the outside call by pressing PHONE/FLASH on the transferring handset. 5. If you register two or more accessory handsets (for a total of three or more), the feature of call transfer using intercom will be the same as model SL82318/SL82418/ SL82518/ SL82558/SL82658. If you want to transfer the call to handset 10, 11 or 12, enter the handset number as *0, *1 or *2 respectively on the calling handset. 30 Directory About the directory Shared directory Robert Brown 888-883-2445 The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset will apply to all. NOTE: Only one handset can review the directory at a time. If another handset attempts to enter the directory, the screen will display NOT AVAILABLE AT THIS TIME. Capacity The directory can store up to 50 entries, with a maximum of 15 alphanumeric characters (including spaces) for the names and 30 digits for the telephone numbers. A convenient search feature can help you find and dial numbers quickly (page 35). If there are already 50 entries, the screen will display LIST FULL. You will not be able to store a new number until an existing one is deleted. Exiting the directory Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to the idle mode. If you pause for too long while creating or reviewing an entry, the procedure will time out and you will have to begin again. 31 Directory Creating directory entries To create a new directory entry >DIRECTORY CALL LOG 1. Press MENU/SELECT when in idle mode to enter the feature menu. 2. Press MENU/SELECT again to enter >DIRECTORY menu. 3. Press >REVIEW STORE CID to highlight STORE. 4. Press MENU/SELECT 5. Enter the telephone number when prompted. • Use the dial pad to enter up to 30 digits. >STORE REVIEW – Press DIR / CID to move the cursor to the right or left. – Press DELETE/MUTE to erase digits. ENTER NUMBER 888-883-2445_ – Press and hold DELETE/MUTE to erase all digits. – Press and hold REDIAL/PAUSE to enter a three-second dialing pause. -OR• Copy a number from redial by pressing REDIAL/PAUSE then press DIR or to locate the number to copy. Press MENU/SELECT to copy the number. CID 6. Press MENU/SELECT to save the number in the display. The display will show ALREADY SAVED if the number is already in the directory. The same number cannot be saved twice. 32 Directory Creating directory entries 7. Enter the name when prompted. ENTER NAME Robert Brown_ NOTE: The first letter of every word will be capitalized. The remaining letters in a word begin with lower case letters shown in the chart to the right. Robert Brown 888-883-2445 • Use the dial pad to enter a name (up to 15 characters). Each time a key is pressed, the character on that key will be displayed. Additional key presses will produce other characters on that key. See the chart below. DIR or CID to move the – Press cursor to the right or left. – Press DELETE/MUTE to erase letters. – Press and hold DELETE/MUTE to erase all letters. Dial Key # space Characters by number of key presses ‘ 8. Press MENU/SELECT to store your new directory entry. The name and the telephone number will then be shown on the screen. To change them later, see page 36. 33 Directory Directory review To review directory entries DIR DIR when in idle mode to display the 1. Press first entry in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. -ORYou can also display the first entry in the directory by pressing MENU/SELECT twice, then pressing MENU/SELECT again to choose >REVIEW. 2. Press DIR or CID to browse through the directory. Entries will be displayed alphabetically by the first letter in the name. 34 Directory Directory search To search by name DIR 1. Press DIR when in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. 2. When a name entry is displayed, press the dial pad keys (2-9) to start a name search. The directory will display the first name beginning with the first letter associated with the dial pad key if there is an entry in the directory that begins with that letter. 3. To see other names that start with the letters on the same dial pad key, keep pressing the key. The names will be shown in alphabetical order. For example, if you have the names Jennifer, Jessie, Kevin and Linda in your directory: • If you press 5 (JKL) once, you will see Jennifer. • If you press 5 (JKL) twice, you will see Jessie. • If you press 5 (JKL) three times, you will see Kevin. • If you press 5 (JKL) four times, you will see Linda. • If you press 5 (JKL) five times, you will see Jennifer again. NOTES: 1. If there is no name matching the first letter of the key you press, you will see a name that matches the second letter of the key. 2. If you press a key (2-9) and no name starts with the letters on that key, the directory will show the entry that matches the next letter in the directory. 35 Directory To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use the directory search or review (pages 34-35) to display an entry. Display dial To dial a displayed number from the directory, press PHONE/FLASH or SPEAKER. To delete an entry When a directory entry is displayed, press DELETE/MUTE to delete the displayed entry from the directory. Once deleted, an entry cannot be retrieved. To edit an entry When a directory entry is displayed: Andrew 888-490-2005 1. Press MENU/SELECT to modify the entry. You will be prompted to EDIT NUMBER. • Press the dial pad keys to add digits. • Press DELETE/MUTE to erase digits. EDIT NUMBER 888-883-2445 EDIT NAME Andy Andy 888-883-2445 • Press DIR or CID to move the cursor. • Press and hold REDIAL/PAUSE to add a threesecond pause if desired. • Press REDIAL/PAUSE, then DIR or CID to scroll to a previously dialed number. Press MENU/SELECT to add the redial number to the entry. 2. Press MENU/SELECT. You will be prompted to EDIT NAME. • Press the dial pad keys to add characters (page 33). • Press DELETE/MUTE to erase characters. • Press DIR or CID to move the cursor. 3. Press MENU/SELECT to confirm. 36 Caller ID Caller ID operation CHRISTINE SMITH 888-722-7702 NEW AM 10:01 11/23 This product supports caller ID services provided by most local telephone service companies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number which are sent by the telephone company after the first or second ring. Caller ID allows you to see the name, number, date and time of calls. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call. It may be necessary to change your telephone service to use this feature. Contact your telephone company if: • You have both caller ID and call waiting, but as separate services (you may need to combine these services). • You have only caller ID service, or only call waiting service. • You don't subscribe to caller ID or call waiting services. There are fees for caller ID services. In addition, services may not be available in all areas. NOTE: You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service. Depending on your service, you may see the caller’s phone number or the caller’s name and number. This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment. The time and date are sent by the telephone company along with the call information. 37 Caller ID Caller ID operation How the caller ID history works CHRISTINE SMITH 888-722-7702 10:01 AM NEW 11/23 The caller ID history stores information about the last 50 incoming calls. Review the caller ID history to find out who called, to easily return the call, or to copy the caller’s name and number into your directory. The phone deletes the earliest entry when the log is full to make room for new calls. If you answer a call before the information appears on the screen, it will not be saved in the caller ID history. The caller ID history is stored in the telephone base, and is shared by all handsets. Changes made on any one handset will be reflected in all. NOTE: Only one handset can review the caller ID history at a time. If another handset attempts to enter the directory or caller ID history, it will display NOT AVAILABLE AT THIS TIME. Caller’s name Caller’s number CHRISTINE SMITH 888-722-7702 AM 10:01 NEW 11/23 Time of call 38 Appears when the call is missed and un-reviewed Date of call Caller ID Caller ID operation Chris 888-722-7702 NEW AM 10:01 11/23 Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen will match the corresponding name in your directory. For example, if Christine Smith calls, her name will appear as Chris if this is how you entered it into your directory. NOTE: The number shown by your caller ID will be in the format sent by the phone company. The phone company usually delivers ten-digit phone numbers (area code plus phone number). If the telephone number of the caller does not exactly match a number in your directory, the name will appear as it is delivered by the phone company. For example if the phone company includes the area code and the directory number does not, the name will appear as delivered by the phone company. Missed calls indicator HANDSET 1 6 MISSED CALLS Robert Brown 888-883-2445 NEW 10:31 AM 11/23 When a handset is in idle mode and has calls that have not been reviewed, its screen will show XX MISSED CALLS. All entries which have not been reviewed will be counted as missed calls when the phone is idle. Each time an entry in the caller ID history marked NEW is reviewed, the number of missed calls decreases by one. If you have too many missed calls and you do not want to review them one by one, but you still want to keep them in the caller ID history, you can press and hold OFF/CLEAR for four seconds when the handset is idle. All the entries in the caller ID history will be considered old (have been reviewed), and the missed calls counter is reset to 0. 39 Caller ID HANDSET 1 6 MISSED CALLS To review the caller ID history To review the caller ID history 1. Press CID to review the caller ID history in reverse chronological order starting with the most recent call. -ORYou can also review the caller ID history by DIR or pressing MENU/SELECT, and using CID to scroll to >CALL LOG, then press MENU/SELECT. CID 2. Press DIR or CID to scroll through the list as shown on the left. To dial from the caller ID history Robert Brown 888-883-2445 NEW 10:31 AM 11/23 Charlie Johnson 800-222-3111 NEW 10:21 AM 11/23 Linda Miller 888-722-7702 NEW 10:11 AM 11/23 The various dialing options are: While reviewing an entry in the caller ID history: • Press PHONE/FLASH or SPEAKER to call the number as it is displayed in the caller ID history. -OR• Press # repeatedly to see the various dialing options (you can choose to dial with or without an area code, or with or without the 1), then press PHONE/FLASH or SPEAKER to place the call. NOTE: You may need to change how a caller ID number will be dialed if the entry is not displayed in the correct format. Caller ID numbers may appear with an area code which may not be required for local calls, or without a 1 which may be needed for long distance calls. Other options 883-2445 888-883-2445 1-888-883-2445 1-883-2445 NOTE: If neither the name nor number is provided, UNABLE TO SAVE will be displayed. • Press DELETE/MUTE to delete the displayed entry from the caller ID history. • With an entry from the caller ID history is displayed, press and hold DELETE/MUTE to delete all entries from the caller ID history. When the screen displays DELETE ALL CALLS, press MENU/SELECT to clear the caller ID history of all entries, or press OFF/CLEAR to exit and leave all entries in the caller ID history intact. • Press MENU/SELECT to copy the entry into your directory. You can edit the name and the number (page 36). • Press OFF/CLEAR to exit the caller ID history. 40 Answering system About the answering system The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes, and the maximum recording time is 14 minutes. Messages will remain available for replay until you delete them. When there are new messages (including memos) on the answering system, the number of messages stored will flash in the message counter. If F is flashing in the message counter, the memory is full. You will have to delete some messages before new ones can be recorded. To play the answering system messages, press PLAY/STOP. Press VOLUME to adjust the playback volume when playing messages. Voice prompts The system provides voice prompts to guide you through setup. 41 Answering system Day & time announcement Before playing each message, the answering system announces the day and time the message was received. If you subscribe to caller ID service from your local telephone company, the time will automatically be set with every incoming call. You must set the year so that the day of the week can be calculated from the caller ID information. To check day & time You can press CLOCK when the system is idle to hear the current day and time. If you do not hear the correct time, day, and year, follow the steps below. To set day & time Follow the steps below to set the year, time and day, so the day and time are correct. Each time you press SKIP or REPEAT, the year, hour, minute or day is adjusted by one. Press and hold SKIP or REPEAT to adjust the minutes or year by increments of ten. When you hear the correct setting, press CLOCK to move to the next setting. 1. Press CLOCK. The system will announce the current clock setting, and then announce “To set the clock, press CLOCK.” 2. Press CLOCK. The system will announce the current year setting, and then announce “To change the year, press SKIP or REPEAT. To change the hour, press CLOCK.” NOTE: If the clock is not set when a message is recorded, the system will announce "Time and day not set" before the message is played. 3. Press CLOCK. The system will announce the current hour setting, and then announce “To change the hour, press SKIP or REPEAT. To change the minute, press CLOCK.” 4. Press CLOCK. The system will announce the current minute setting, and then announce “To change the minute, press SKIP or REPEAT. To change the day, press CLOCK.” 42 Answering system Day & time announcement 5. Press CLOCK. The system will announce the current day setting, and then announce “To change the day, press SKIP or REPEAT. Press CLOCK when you are done.” 6. Press CLOCK. The system announces the current clock setting. 43 Answering system Answering system mode Unless you change it, the answering system will be on and ready to record messages. You can turn the answering system off, but if you do so, the answering system will not answer calls and record incoming messages. To turn the answering system on or off: • Press ANSWER ON to turn off your answering system. The system will announce “Calls will not be answered” and then beep to confirm the system is off. The ANSWER ON light will be off. • To turn the system back on, press ANSWER ON. The system will announce “Calls will be answered” and then beep to confirm the system is on. The ANSWER ON light will be on. NOTE: If the answering system is off and there is an incoming call, the system will answer after 10 rings and announce to the caller “Please enter your remote access code.” For more information about remote access codes, see page 54. Call screening at the telephone base If the answering system is on and the base volume is not off (set to 1), you will hear the announcement and the incoming message when a call comes in. If you want the telephone base to be silent while messages are being recorded, make sure the base volume is set to 1. Call intercept While screening a call, you can stop recording and speak to the caller by pressing PHONE/FLASH or SPEAKER on the handset. 44 Answering system Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. The telephone has a prerecorded outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with your own recording. To play your current outgoing announcement 1. Press ANNC. then you will hear "Announcement. Press PLAY or press RECORD." PLAY/STOP to hear the outgoing 2. Press announcement. Press again to replay the announcement. Press ANNC at anytime to exit the announcement menu. To record a new outgoing announcement 1. Press ANNC. You will hear, "Announcement. Press PLAY or press RECORD." 2. Press RECORD and begin speaking after you hear, "Record after the tone. Press STOP when you are done." 3. Speak facing the telephone base from approximately nine inches (20 cm) away. PLAY/STOP when you are done. Your 4. Press recorded announcement will be played back. To listen to the recorded announcement again, PLAY/STOP. press To record a new announcement, press RECORD and follow the above steps. Press ANNC at any time to exit the announcement menu. Elapsed time (in seconds) will be shown in the message counter when recording. You can record an announcement up to 90 seconds. An announcement shorter than two seconds will not be recorded. 45 Answering system Outgoing announcements To delete your outgoing announcement 1. Press ANNC. You will hear “Announcement. Press PLAY or press RECORD." PLAY/STOP to begin playback. 2. Press 3. Press DELETE during playback to delete your announcement. "Announcement deleted." will be announced. Press ANNC to exit the announcement menu. When your announcement is deleted, calls will be answered with the prerecorded announcement previously described on page 45. 46 Answering system Answering system setup You can change the number of rings, telephone base ringer volume, remote access code and message alert tone. NOTE: To adjust the voice prompt volume, press VOLUME 1. When the phone is idle, press SETUP repeatedly to hear the feature settings. 2. When you hear the feature you want to change, press SKIP or REPEAT to change the setting. • Number of rings - set the number of rings before the answering system answers an incoming call. • Base ringer - set the volume of the telephone base ringer. • Remote access code - change the code required to access your answering system from another telephone. • Message alert tone - set the message alert tone to On so that it will beep when you have a new answering system message. 3. Press SETUP to save your selection and move to the next menu option -ORPLAY/STOP to save your selection Press and exit the menu. 47 Answering system Answering system setup Number of rings You can set the answering system to answer an incoming call after two, four, or six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings. To set the number of rings: 1. Press SETUP. The system will announce "Number of rings," followed by the current setting, and then "To change the setting, press SKIP or REPEAT; to continue setup, press SETUP." 2. Press SKIP or REPEAT to change to two, four, or six rings, or toll saver. • Toll saver - the answering system answers a call after two rings if you have new messages, and after four rings when there are no new messages. This allows you to check for new messages and avoid paying long distance charges if you are calling from out of your local area. 3. Press SETUP to save your selection and move to the next menu option -ORPLAY/STOP to save your selection Press and exit the menu. 48 Answering system Answering system setup Base ringer You can set the volume to high or low, or turn the base ringer off. Unless you change it, the telephone base ringer volume is set to low. To change the setting: 1. Press SETUP twice. The system will announce “Base ringer,” followed by the current setting, and then “To change the setting, press SKIP or REPEAT; to continue setup, press SETUP.” 2. Press SKIP or REPEAT to choose among off, low or high. 3. Press SETUP to save your selection and move to the next menu option -ORPLAY/STOP to save your selection Press and exit the menu. Remote access code To access your answering system remotely from any touch tone phone, you need to enter a twodigit number (10-99). Unless you change it, the remote access code is 19. To change the remote access code: 1. Press SETUP three times. The system will announce "Remote access code," followed by the current setting, and then "To change the setting press SKIP or REPEAT; to continue setup, press SETUP." 2. Press SKIP or REPEAT to adjust the remote access code number by one. Press and hold SKIP or REPEAT to adjust the remote access code number by 10. 3. Press SETUP to save your selection and move to the next menu option -ORPLAY/STOP to save your selection Press and exit the menu. 49 Answering system Answering system setup Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base will beep every 10 seconds. Unless you change it, the message alert tone is set to off. To change the setting: 1. Press SETUP four times. The system will announce "Message alert tone," followed by the current setting, and then "To change the setting press SKIP or REPEAT; to continue setup, press SETUP." 2. Press SKIP or REPEAT to alter between on and off. 3. Press SETUP to save your selection and move to the next menu option -ORNOTE: The message alert tone will beep only if all the conditions below are met: Answering system is on. Message alert tone setting is on. There are new messages. PLAY/STOP to save your selection Press and exit the menu. Temporarily turning off the message alert tone Pressing any telephone base key (except HANDSET LOCATOR) will temporarily silence the message alert tone. If you press DELETE when in idle mode, there will be a voice prompt to direct you to press DELETE again to delete all old messages, and the message alert tone will be temporarily silenced. The message alert tone will be re-activated with the next incoming message. 50 Answering system Message playback Press PLAY/STOP to listen to the messages. The system announces the number of messages, then begins playback. If you have new messages, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all the messages (oldest first). Before each message, you will hear the day and time it was received. After the last message, you will hear “End of messages.” If the system has less than five minutes of recording time left, you will hear the remaining time. PLAY/STOP. The message playback 1. Press begins. PLAY/STOP again to end the 2. Press message playback. Options during playback When a message is playing, you can adjust the playback volume, and skip, repeat, or delete the message. When playing messages: button to adjust the • Press VOLUME message playback volume. • Press SKIP to skip to the next message. • Press REPEAT to repeat the message. Press twice to hear the previous message. • Press DELETE to delete the message. PLAY/STOP to stop the playback. • Press To delete all old messages You can only delete old (reviewed) messages. New messages must be played before you can delete them. Deleted messages cannot be retrieved again. To delete all old messages: 1. Press DELETE when the telephone is in idle mode. The system will announce "To delete all old messages, press DELETE again." 2. Press DELETE again. The system will announce "All old messages deleted." 51 Answering system Recording & playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. To record a memo: 1 Press RECORD. The system will announce “Record after the tone. Press STOP when you are done.” The message counter will show the elapsed time (in seconds) of the recording. You can record a memo for up to four minutes. Memos shorter than one second will not be saved. 2. Speak facing the MIC (microphone) at the bottom front of the telephone base from approximately nine inches (20 cm) away. PLAY/STOP to stop recording. The 3. Press system will announce "Recorded," and a confirmation tone will sound. To play back a memo PLAY/STOP to listen to messages and Press memos (see page 51 for other options). 52 Answering system Message counter displays The message counter usually displays the total number of messages. See the table below for other message counter displays. Message counter displays No messages. 0 (flashing) The clock needs to be set (pages 42-43). 1-99 Total number of messages and memos, or message number currently playing. 1-99 (flashing) Total number of messages and memos. The number flashes when there are new (un-reviewed) messages. After a power failure, the number in the message counter will flash to indicate the clock needs to be set. 10-99 Current remote access code while setting (page 49). 1-99 (counting) Elapsed time while recording a memo (page 52) or announcement up to 90 seconds (page 45). 99 (flashing) A memo recording is longer than 99 seconds. Memory is full. Messages must be deleted before new messages can be recorded. (flashing) -- The system is answering a call, being accessed remotely, or the clock is being set. -- (flashing) The system is being setup, initialized or messages are being deleted. 02, 04, 06, Displayed while setting the number of rings (page 48). tS 1-8 Displayed for two seconds while adjusting the telephone base speaker volume. HI, LO, OF Displayed for two seconds while adjusting the telephone base ringer volume. 53 Answering system Remote access NOTES: 1. If a valid remote access code is not entered, the call will be ended automatically. 2. If you pause for more than four seconds during remote access, you will hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call will end automatically. 3. If you want to delete all the old messages remotely, press 3 twice in remote standby mode. 4. If the memory is full, after 10 rings the answering system will answer and announce "Memory is full. Enter the remote access code." Enter your remote access code to access the messages and announcements. You can access your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two digit remote access code (19 is the default code, see page 49 to change it). • If you have new messages, the system will automatically announce the number of new messages and then begin to play them. 3. You can also enter the following remote commands. Remote commands Press to listen to all messages. Press to hear only new messages. Press to delete the current message (during playback). 3 3 Press twice to delete all old messages Press to repeat the current message (during playback). 4 4 Press twice to listen the previous message. Press to stop any operation (including recording). * 5 Press to listen to a list of remote commands. Press to skip to the next message (during playback) * 7 Press to record a new announcement. Press to turn the answering system on or off. Press to end remote access (the call will be terminated). 4. Hang up to end the call and save all undeleted messages. Cut out the remote access wallet card at the back of this user’s manual for quick reference. 54 Appendix A Screen icons, lights & tones Screen icons & alert tones Screen icons Speakerphone is in use. New voice mail messages have been received. Ringer off. HANDSET 1 25 MISSED CALLS MUTE NEW AM 10:21 11/23 Microphone is muted. Missed and unreviewed calls. Battery charging (animated display). Low battery (flashing); place handset in telephone base or charger to recharge. Handset tones Two short beeps VOLUME keys are pressed when the volume is already at its highest or lowest setting. Four short beeps Low battery warning. Two beeps Out of range while the handset is on a call. Three rising tones Command completed successfully. Telephone base tones Beeps every 10 seconds Message alert. A series of beeps VOLUME keys are pressed when the volume is already at its highest or lowest setting. Lights ANSWER ON IN USE • • • On when handset is in use, when the answering system is answering an incoming call or you are registering a handset. Flashes when another telephone is in use on the same line, or you are deregistering handsets from the telephone base. Flashes quickly when there is an incoming call. On when answering system is on and ready to receive calls. CHARGE VOICEMAIL Flashes when you have new voice mail. This service is provided by your local telephone company, (different from the answering system on the telephone base). On when the handset is charging in the telephone base or charger. Blue backlit display Blue backlit keypad SPEAKER On when the speakerphone is on. 55 Appendix B Handset display screen messages Screen display messages PHONE The handset is in use. ENDED You have just ended a call. CALL LOG EMPTY You are accessing an empty caller ID history. DIRECTORY EMPTY You are accessing an empty directory. LIST FULL The directory is full. No new entries can be saved unless some existing items are deleted. MUTED The microphone is muted. SPEAKER The handset speakerphone is in use. LOW BATTERY The battery needs to be recharged. INCOMING CALL There is a call coming in. NEW VOICE MAIL There are new voice mail messages. XX MISSED CALLS There are new calls in the caller ID history. CONNECTING ... The handset has lost communication with the telephone base. ** PAGING ** The telephone base is paging handset(s). OTHER HANDSET IS CALLING (For SL82218) The other handset is calling. HANDSET X IS CALLING (For SL82318/SL82418/ SL82518/SL82558/ SL82658) The other handset is calling. LINE IN USE An extension phone or one of the handsets is in use. NO LINE There is no telephone line connected. ALREADY SAVED The telephone number you have entered is already stored in the directory. SAVED The entry in caller ID history is saved to the directory successfully. The battery is very low. The handset should be placed in the telephone base or charger for recharging. PLACE IN CHARGER 56 Appendix B Handset display screen messages Screen display messages CHARGING A handset with a low battery has been placed in the telephone base or charger. UNABLE TO CALL TRY AGAIN Failed intercom or conference call (there are already two handsets being used). NOT AVAILABLE AT THIS TIME Someone else is already using the directory or caller ID history. MICROPHONE ON Mute has just been turned off so your voice will be heard by the other party. INTERCOM TO: (For SL82318/SL82418/ SL82518/SL82558/ SL82658) You have started the intercom process, and need to enter the number of the handset you wish to call. INTERCOM ENDED The intercom call has just ended. CALLING OTHER HANDSET (For SL82218) The handset is calling the other handset (for intercom calls). The handset is going to transfer an outside call to another handset. The handset is calling the other handset (for intercom calls). CALLING HANDSET X (For SL82318/SL82418/ SL82518/SL82558/ SL82658) TRANSFER TO: (For SL82318/SL82418/ SL82518/SL82558/ SL82658) NO SIGNAL, CALL ENDED You have started transferring a call, and need to enter the desired handset number. The handset is out of range while on a call. WARNING • The battery is not installed or not installed properly in the handset. CHECK BATTERY! • The battery needs to be replaced. -OR-OR- • An incorrect battery has been installed. Use only the supplied rechargeable battery or replacement battery (model BT 8001). HS X REGISTERED The handset registration is successful. CALL TRANSFERRED An outside call from one handset is transferred to another handset. 57 Appendix C Adding and registering handsets Your telephone can accommodate up to twelve cordless handsets. You can add new handsets (SL80108, sold separately) to the SL82118/SL82218/ SL82318/SL82418/SL82518/SL82558/SL82658 at any time, but each new handset must be registered with the telephone base before use. Each handset must be registered separately. The handset provided with your SL82118 is automatically registered as handset 1. Additional handsets will be assigned numbers in the order they are registered (handset 2, handset 3, handset 4 and so on). You can register 11 additional handsets. The SL82218 has two handsets automatically registered as handset 1 and handset 2. You can register ten additional handsets, which will be assigned as handset 3, handset 4 and so on. The SL82318 has three handsets automatically registered as handset 1, handset 2 and handset 3. You can register nine additional handsets, which will be assigned as handset 4, handset 5 and so on. The SL82418 has four handsets automatically registered as handset 1, handset 2, handset 3 and handset 4. You can register eight additional handsets, which will be assigned as handset 5, handset 6 and so on. The SL82518/SL82558 has five handsets automatically registered as handset 1, handset 2, handset 3, handset 4 and handset 5. You can register seven additional handsets, which will be assigned as handset 6, handset 7 and so on. The SL82658 has six handsets automatically registered as handset 1, handset 2, handset 3, handset 4, handset 5 and handset 6. You can register six additional handsets, which will be assigned as handset 7, handset 8 and so on. NOT REGISTERED Handsets purchased separately need to be registered to the telephone base before use. When first purchased, all optional accessory handsets will show NOT REGISTERED on the screen. The new handset(s) may need to be charged for five minutes before registering to the telephone base. 58 Appendix C Adding and registering handsets To register a handset to your telephone base PRESS HNDST LOC 4 SEC ON BASE PLEASE WAIT... 1. Place the unregistered handset into the telephone base. If PRESS HNDST LOC 4 SEC ON BASE does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base again. 2. On the telephone base, press and hold HANDSET LOCATOR for about four seconds (until the red IN USE light on the telephone base turns on) and then release the button. The handset will show PLEASE WAIT... and it will take about 10 seconds to complete the registration. The handset will show HS X REGISTERED and will beep if the registration is successful. NOTES: 1. If the registration is not successful, the display will show NOT REGISTERED. To reset the handset, remove the handset from the telephone base and place it back in. Try the registration process again. 2. You cannot register a handset if any other system handset is in use. HS X REGISTERED 59 Appendix D Replacing a handset You may need to de-register your handsets if: You have twelve registered handsets and need to replace a handset. -ORYou wish to change the designated handset number of your registered handsets. You must first de-register ALL the handsets, and then re-register each handset you wish to use. Please read carefully through all the instructions on this page before beginning the de-registration process. To de-register all handsets HANDSET LOCATOR on the telephone base for about 10 1. Press and hold seconds (until the IN USE light turns on and starts to flash), then release HANDSET LOCATOR button. the HANDSET LOCATOR again. You must 2. Immediately press and release press HANDSET LOCATOR while the IN USE light is still flashing. (The light flashes for about seven seconds. If the light stops flashing, pick up the handset and place it back into the telephone base, then start again with step one above.) 3. The handset(s) will show CONNECTING... and it will take about 10 seconds to complete the de-registration process. ALL handsets will show NOT REGISTERED if de-registration was successful. NOT REGISTERED 4. To re-register the handset(s) to the telephone base, follow the registration instructions on page 59. NOTES: 1. If the de-registration process was not successful, you may need to reset the system and try again. To reset: pick up the handset and press the PHONE/FLASH button, then press the OFF/CLEAR button and place the handset back into the telephone base. You may also reset by unplugging the power from the telephone base and plugging it back in. 2. You cannot de-register the handset(s) if any other system handset is in use. 60 Appendix E Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms • Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms. Cleaning your telephone • Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. • Do not use excess water or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords. 61 Appendix F Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning. • Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where the gas is leaking. If this product is a cordless model, make sure the telephone base is also away from the area. • Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly. • Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion. • If this product does not operate normally, see the Troubleshooting section on pages 72-79 of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty on pages 68-70. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks. • Replace batteries only as described in your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals. • This power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet. Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 2223111. In Canada, dial 1 (866) 288-4268. 62 Appendix F Important safety information Especially about cordless telephones: • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. • Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted. • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. • Rechargeable batteries: This product contains either nickel-cadmium or nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. • Nickel-cadmium rechargeable batteries: Must be recycled or disposed of properly. Do not dispose of them in household garbage. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. • Nickel-metal-hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal-hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1-800-8BATTERY for locations accepting spent Ni-MH batteries. 63 Appendix F Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: PACEMAKER PATIENTS • Should keep wireless telephones at least six inches from the pacemaker. • Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON. • Should use the wireless telephone at the ear opposite the pacemaker. WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. Especially about telephone answering systems: Two-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation. SAVE THESE INSTRUCTIONS 64 Appendix G FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone company or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. 65 Appendix G FCC Part 68 and ACTA If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term ‘’IC‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. This product meets the applicable Industry Canada technical specifications. 66 Appendix H FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied AT&T belt clip. This Class B digital apparatus complies with Canadian ICES-003. 67 Appendix I Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1. What does this limited warranty cover? The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada. 2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)? During the limited warranty period, the manufacturer’s authorized service representative will repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days. 3. How long is the limited warranty period? The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer. 68 Appendix I Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or • PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or • PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or • PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or • PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or • PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or • PRODUCT returned without valid proof of purchase (see item 6 below); -or• Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you, transportation, delivery or handling charges prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty. 69 Appendix I Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and c. Provide your name, complete and correct mailing address, and telephone number. 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/ provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. 70 Appendix J Technical specifications RF frequency band 1921.536 MHz — 1928.448 MHz Channels Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC voltage, 60Hz) 96 — 127 Vrms Telephone base voltage (AC adapter output) 6VDC @400mA Handset voltage 2.2 — 3.0 VDC Charger voltage (AC adapter output) 6VDC @200mA Replacement battery 2.4V 500mAH DECT 6.0 digital technology This technology digitally transmits your voice across multiple channels using the newly available DECT 6.0 frequency band. This technology provides superior quality of voice and sound, high protection against wiretapping and better range than the 2.4 GHz and 5.8 GHz phone systems, while not interfering with wireless routers. Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office. Extended range and clarity This telephone base comes with an antenna which gives much better clarity and covers a longer range than before. 71 Appendix K Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My phone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure that the battery connector is securely plugged into the cordless handset. • Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack. • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • You may need to purchase a new battery, please refer to Battery installation and charging, page 8, in this user’s manual. I cannot get a dial tone. • First try all the suggestions above. • Move the cordless handset closer to the telephone base. You might have moved out of range. • If the previous suggestions don’t work, disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company. • Your line cord might be malfunctioning. Try installing a new line cord. I cannot dial out. • First try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. 72 Appendix K Troubleshooting • Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise. • If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). My cordless handset isn’t performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different, working electrical outlet not controlled by a wall switch. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones. CONNECTING... • Ensure that the telephone base is powered up. displays on my • Place the cordless handset in the telephone base for cordless handset. one minute to allow the cordless handset and base to resynchronize. • Move the cordless handset closer to the telephone base. You might have moved out of range. 73 Appendix K Troubleshooting • Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones. The batteries will not hold a charge. • If the cordless handset is in the telephone base or charger and the charge light does not come on, refer to The charge light is off in this Troubleshooting guide. • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • You may need to purchase a new battery. Please refer to Battery installation and charging, page 8, in this user’s manual. I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed internet service (Digital Subscriber Line - DSL) through your telephone lines, you must have a DSL filter between the telephone base and the telephone wall jack (see the following page). The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. • You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed. • Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones. 74 Appendix K Troubleshooting • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector. • Relocate your phone to a higher location. The phone will likely have better reception when installed in a high area. • If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). I hear other calls while using my phone. • Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company. My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in. • The cordless handset may be too far from the telephone base. • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones. 75 Appendix K Troubleshooting • The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor. • If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). • Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply). • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones. • Re-install the battery, and place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. • Your line cord might be malfunctioning. Try installing a new line cord. My calls cut in and out while I’m using my cordless handset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones. • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. • If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector. 76 Appendix K Troubleshooting • Relocate your telephone base to a higher location. The phone will have better reception when installed in a high area. • If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). The charge light is off. • Make sure the power and line cords are plugged in correctly and securely. • Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth. My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your phone. • Your caller must be calling from an area that supports caller ID. • Both you and your caller’s telephone companies must use caller ID compatible equipment. • If you subscribe to high-speed internet service (Digital Subscriber Line - DSL) through your telephone lines, you must have a DSL filter between the telephone base and the telephone wall jack (see the following page). The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. System does not receive caller ID when on a call. • Make sure you subscribe to caller ID with call waiting features provided by your local telephone company. Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. 77 Appendix K Troubleshooting Incomplete messages. • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. • If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call. • If the system’s memory becomes full during a message, the system stops recording and disconnects the call. • If the caller's voice is very soft, the system may stop recording and disconnects the call. Difficulty hearing • Press VOLUME messages. to increase speaker volume. • Make sure that the answering system is on (see page System does 44). not answer after correct number • If toll saver is activated, the number of rings changes to of rings. two when you have new messages stored (see page 48). • If the memory is full or the system is off, the system will answer after 10 rings. System announc- • You need to reset the answering system clock (see page 42). es “Time and day not set.” System does not respond to remote commands. • Make sure to enter your remote access code correctly (see page 54). • Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system. • The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code. • There may be interference on the phone line you are using. Press dial pad keys firmly. 78 Appendix K Troubleshooting System does not record message. • Make sure the answering system is on (see page 44). • Make sure the memory of the answering system is not full. Outgoing • When you record your announcement, make sure you announcement is speak in a normal tone of voice, about nine inches from not clear. the telephone base. • Make sure there is no background noise (TV, music, etc.) while recording. Common cure for electronic equipment. If the unit does not seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does not seem to respond, do the following (in the order listed): • Disconnect the power to the telephone base. • Disconnect the cordless handset battery, and spare battery, if applicable. • Wait a few minutes. • Connect power to the telephone base. • Re-install the battery, and place the cordless handset into the telephone base. • Wait for the cordless handset to re-establish its connection with the telephone base. Allow up to one minute for this to take place. 79 Index AC adapter, 6 Alert tones, 50 Answering calls, 21 Answering system, 41-54 Auto off, 22 Flash (switchhook flash), 24 Hands speakerphone, 21 Handset key tone, 17 Handset language, 18 Handset locator, 23 Handset ringer tone, 17 Handset ringer volume, 16 Handset settings, 16-20 Handset voicemail indicator, 19 Headset, 9 Battery charging, 8 Battery installation, 8 Base ringer volume, 49 Belt clip, 9 Call intercept, 44 Call screening, 44 Call transfer, 29 Call waiting, 24 Caller ID (CID), 37 add entries to phone directory, 40 delete entries, 40 dial entries, 40 Clear voice mail indication, 19 Intercom, 27 Incoming caller ID history, 40 Incoming calls, answering, 21 Language, 18 Last number redial, 22 Lights, 55 Deregistration, 60 Delete entries in the call ID history, 40 Delete redial entries, 22 Dialing, from a record in the caller ID history, 40 directory dialing, 36 Directory, 31 dial number, 36 edit entries, 36 name search, 35 new entries, 32-33 Display dial, 36 DSL, 6 Making calls, 21 Memory match, 39 Missed calls indicator, 39 Mute, 25 Names, enter into directory, 33 search for, 35 Number of rings, 48 On-hook dialing, 21 Quick reference guide, 3-4 Elapsed time, 21 Ending calls, 21 80 Index Receiving calls, 21 Redial, 22 Registration, 59 Remote access, 54 Ringer silencing, 20 Ring tone options, 17 Ringer volume, base, 49 Ringer volume, handset, 16 Search for names, 35 Speakerphone, 21 Technical specifications, 71 Telephone operating range, 71 Temporary ringer silencing, 20 Troubleshooting, 72-79 Visual message waiting indicator, 19 Voicemail, 4, 55 Voice prompts, 41 Volume controls, 16, 24 81 Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line. Call your phone number, then enter your two-digit access code (preset to 19). Fold here. Action Remote command Play all messages .................. Play new messages............... Delete the message.............. Delete all old messages ..... Repeat or go back ................. Stop............................................... Help menu ................................. 33 *5 Skip the message................... Record announcement ........ Turn system off or on ........ End remote access call ...... *7 8 (or hang up) Model name: SL82118/SL82218/SL82318/ SL82418/SL82518/SL82558/SL82658 SL82518/SL82558/SL82658 Type: DECT 6.0 cordless telephone/answering system with caller ID/call waiting © 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in China. www.telephones.att.com © 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 01/08.
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