VTech Telecommunications 80-6529-00 900MHz/5.8GHz (Handset Unit) Cordless Phone User Manual manual

VTech Telecommunications Ltd 900MHz/5.8GHz (Handset Unit) Cordless Phone manual

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80 6529 00 User Manual

Manual

User’s manualwww.vtechphones.comModel: CS5211

Table of contentsiiGetting started................1Parts checklist .................1Telephone base installation.......2Battery installation and charging . . . 3Wall bracket installation..........3Wall bracket installation ........3Desktop/tabletop bracket installation.................4Handset layout.................5Telephone base layout...........6Telephone settings ............7Date and time..................7Ringer........................7Ringer volume .................7Dial mode.....................8Home area code................8Language.....................9Clear voicemail.................9Telephone operation ..........10Make calls ...................10Answer calls..................10End calls ....................10Volume......................10Channel .....................10Call waiting...................10Temporary tone dialing..........10Redial.......................11Find handset..................11Directory.....................11Store a directory entry ..........11Character chart ...............12Review the directory............12Edit a directory entry ...........12Delete a directory entry .........13Copy a directory entry into speed dial . . . . . . . . . . . . . . . . . . 14Dial a number from the directory . . 14Speed dial ...................14Store a speed dial entry.........14Edit a speed dial entry . . . . . . . . . . 15Delete a speed dial entry........16Dial a speed dial number........16Reassign speed dial locations....16About caller ID ................16Call log......................17Review the call log.............17Make call log entries ready to dial ................18Dial a call log number...........18Save a call log entry to the directory ..............18Delete from the call log .........19Delete an entry..............19Delete all entries.............19Call log display screen messages ..................19Appendix....................20Handset display screen messages ..................20Battery ......................21Important safety instructions .....22Troubleshooting ...............23Operating range...............28Maintenance..................28About cordless telephones.......28Warranty.....................29FCC, ACTA and IC regulations . . . 31The RBRC® seal...............32Technical speciﬁcations .........33Index........................34

1Parts checklistYour telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.Getting startedUser’s manualHandsetTelephone baseTelephone base power adapterTelephone line cordBatteryBattery compartment coverOPERDEFJKLPQRSWXYZTUVMNOTONEABCCHARGE

2Telephone base installationInstall the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL ﬁlter between each telephone line cord and telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL ﬁlters.Use only the power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.The power adapter is intended to be correctly oriented in a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.••Getting startedTelephone baseTelephone line cordElectrical outlet (not controlled by a wall switch)Telephone wall jackDSL ﬁlter (not included) required if you have DSL high-speed Internet service Telephone base power adapter

3Getting startedWall mountingYour telephone comes ready for table use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate.You can mount the telephone base on the wall by position it so the mounting studs will ﬁt into the corresponding holes on the telephone base. Slide the telephone base down on the mounting studs until it locks into place.

4Getting startedBattery installationInstall the battery as shown below. If the battery compartment cover is on the handset, press on the indentation and slide the cover to remove.Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.Align the cover ﬂat against the battery compartment, then slide it towards the center of the handset until it clicks into place.Charge the handset by placing it in the telephone base. The CHARGE light is on when the handset charges. 1.2.3.4.5.If the handset will not be used for a long period of time, disconnect and remove the battery to prevent any possible leakage.To purchase replacement battery, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.••1 2 3 4OPERDEFJKLPQRSWXYZTUVMNOTONEABCCHARGE

5Getting startedBattery chargingOnce you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base to charge the battery. For best performance, keep the handset in the telephone base when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 27 for battery operating times.If the screen is blank, you need to charge the handset without interruption for at least 10 minutes to give the handset enough charge to use the telephone for a short time. The handset beeps and shows BATTERY LOW. If you are on a call in low battery mode, the handset beeps every minute.The following table summarizes the battery charge indicators and actions to take. Battery indicators Battery status ActionThe screen is blank. Battery has no charge and the handset cannot be used.Charge without interruption until the screen shows LOW BATTERY (at least 10 minutes).The screen shows LOW BATTERY a n d ﬂashes.Battery has very little charge and the handset cannot be used.Charge without interruption until LOW BATTERY disappears from the screen (at least four minutes).--:-- --/-- shows on the screen.Battery is charged. To keep the battery charged, place it in the telephone base when not in use.

6Handset layoutGetting startedCID/VOL-Press to review the call log when the telephone is not in use.Press and hold to adjust the ringer volume when the telephone is not in use.During a call, press to decrease the listening volume. A double beep sounds at the lowest setting.Press to scroll down while in programming mode or reviewing the redial list.PROG Press to enter programming mode while the telephone is not in use.Press to make or answer a call.During a call, press to receive an incoming call when you receive a call waiting alert.CHAN/REMOVESwitch to a clearer channel while on a call.Press and hold to delete all records in the call log when the phone is not in use. When reviewing the call log or redial list, press to delete the desired record.CHARGE lightOn when the handset is charging in the telephone base./VOL+Press to display the directory when the telephone is not in use.Press and hold to adjust the ringer volume when the telephone is not in use.During a call, press to increase the listening volume. A double beep will sound when the highest setting is reached.Press to scroll up while in programming mode or reviewing the redial list.SELECT Press to store a programming option or a directory entry.OFFDuring a call, press to hang up. While the handset is ringing, press to silence the ringer temporarily.Press and hold for two seconds when the telephone is not in use to erase the MISSED CALLS display.During programming, press to exit without making changes.REDIAL/PAUSEPress repeatedly to review the redial list.While dialing or entering numbers into the directory, press to insert a dialing pause.#Press repeatedly to show other dialing options when reviewing a call log entry (page 18).Press to use the CLR VOICEMAIL feature from the main menu.Handset layoutTONEPress to switch to tone dialing temporarily when using the pulse service (page 10).

7Getting startedTelephone base layoutFIND HANDSET Press to page the handset.IN USE lightFlashes when there is an incoming call.On when the handset is in use.

8Telephone settingsSet date and timeIf you subscribe to caller ID service from your telephone service provider, the date and time is set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually.To set the date and time:Press PROG when the handset is not in use.Press CID or until the screen displays DATE/TIME, then press SELECT.When the month is ﬂashing, press CID or until the screen displays the correct month and then press SELECT or PROG.When the date is ﬂashing, press CID or until the screen displays the correct date and then press SELECT or PROG.When the hour is ﬂashing, press CID or until the screen displays the correct hour and then press SELECT or PROG.When the minute is ﬂashing, press CID or until the screen displays the correct minute and then press SELECT or PROG. When AM or PM is ﬂashing, press CID or to choose between AM or PM. Press SELECT or PROG to save your settings and you hear a conﬁrmation tone.Press OFF to return to the idle mode.Ringer You can select the ringer tone.To change the handset ringer tone:Press PROG when the handset is not in use.Press CID or until the screen displays RINGER: and the current setting. Press SELECT and the current setting ﬂashes.Press CID or to select RINGER: 1, 2, 3, or 4. The current setting ﬂashes. You hear a sample of each ringer tone as you scroll through the choices.Press SELECT or PROG to save your selection and you hear a conﬁrmation tone.Press OFF to return to the idle mode.1.2.3.4.5.6.7.8.1.2.3.4.5.Telephone settings When there is a power failure or after battery replacement, the time needs to be reset.

9Telephone settingsRinger volumeYou can adjust the ringer volume or turn the ringer off.Press PROG when the handset is not in use. Press CID or until the screen displays RINGER VOL: and the current setting.Press SELECT and the current setting ﬂashes. Press CID/VOL- or /VOL+ to adjust the ringer level from OFF, LOW or HI. You hear a sample of the selected ringer level as you scroll through the choices.Press SELECT or PROG to save your selection and you hear a conﬁrmation tone.Press OFF to return to the idle mode.-OR- Press and hold CID or until the screen displays RINGER VOL: and the current setting when the handset is not in use. The current setting ﬂashes and you hear a sample of the ringer volume.Press CID/VOL- or /VOL+ to adjust ringer volume from OFF, LOW or HI. You hear a sample of the selected volume level as you scroll through the choices.Press SELECT or PROG to save your selection and you hear a conﬁrmation tone.Press OFF to return to the idle mode.Dial modeIf you have touch tone service, the telephone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, you need to change the dial mode setting to pulse.To change the setting:Press PROG when the handset is not in use.Press CID or until the screen displays DIAL MODE: and the current setting, then press SELECT. The current setting ﬂashes.Press CID or to select TONE or PULSE.Press SELECT or PROG to save your selection and you hear a conﬁrmation tone.Press OFF to return to the idle mode.1.2.3.4.5.6.1.2.3.4.1.2.3.4.5.If the ringer volume is set to OFF, RINGER OFF is displayed.When the ringer volume is set to OFF, the handset still rings when you press FIND HANDSET.••

10Telephone settingsClear voicemailIf you subscribe to voicemail service offered by your telephone service provider, NEW VOICEMAIL and icon are displayed on the handset when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.Use the clear voicemail indicator feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). The clear voicemail feature only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal that turn on the indicators.To manually turn off these indicators:Press PROG when the handset is not in use.Press CID or until the screen displays CLR VOICEMAIL, then press SELECT. The screen displays CLEAR? and YES ﬂashes. Press SELECT or PROG to conﬁrm your selection and you hear a conﬁrmation tone.Press OFF to return to the idle mode.Home area codeIf you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.To change the setting:Press PROG when the handset is not in use.Press CID or until the screen displays HOME AREA CODE. then press SELECT. The stored area code is displayed with the ﬁrst digit ﬂashing.Use the dialing keys (0-9) to enter the desired home area code or press CHAN/REMOVE to delete a digit. Press SELECT or PROG to conﬁrm and you hear a conﬁrmation tone.Press OFF to return to the idle mode. 1.2.3.4.1.2.3.4.5.Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed following the steps above. After you have deleted the home area code, _ _ _ appears in the display.

11Telephone settingsLCD languageThe LCD language is preset to English. You can select English, Francais or Espanol to be used in all screen displays.To select a language:Press PROG when the handset is not in use.Press CID or until the screens displays LANGUAGE, then press SELECT.Press CID or to choose from ENGLISH, FRANCAIS or ESPANOL, then press SELECT to save your setting and you hear a conﬁrmation tone.Press OFF to return to the idle mode.1.2.3.4.

12Make a callPress and then use the dialing keys (0-9) to dial the telephone number.Predial a call Enter the telephone number using the dialing keys (0-9), then press to dial.Answer a callPress or any dialing keys (0-9, TONE or #) to answer.End a call Press OFF or return the handset to the telephone base to hang up.VolumePress CID/VOL- or /VOL+ to adjust the listening volume while on a call.Silence the ringerPress OFF to temporarily silence the ringer of the handset without disconnecting the call while the telephone is ringing. The next call rings normal at the preset volume.ChannelPress CHAN/REMOVE to switch to a clearer channel while on a call.Call waitingWhen you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call. Press on the handset to put the current call on hold and take the new call.Press at any time to switch back and forth between calls.•••••••••The screen shows the elapsed time as you talk (in hours, minutes and seconds).When predialing (preview numbers before dialing), press CID or to move to the digit and then press CHAN/REMOVE to delete or press OFF to delete the entire entry. Press REDIAL/PAUSE to insert a dialing pause (a P appears).The handset beeps if it is moved out of range while on a call.•••Telephone operation

13Telephone operationTemporary tone dialingThe dial mode is preset to tone. If you do not have touch tone service, you need to change the setting to pulse (page 9).If you have pulse (rotary) service, you can change from pulse to tone dialing during a call by pressing TONE on the handset. This is useful if you need to send touch tone signals to access telephone banking or long distance services.Once you have initiated your call by dialing the phone number in pulse (rotary), press TONE on the handset or telephone base. Now, all subsequent key presses will be sent as touch tone signals.After you hang up the call, the phone returns to pulse (rotary) dialing for the next call.Redial listThe telephone stores the ﬁve most recently dialed telephone numbers in the redial list. When there are already ﬁve entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order.Review the redial listPress REDIAL/PAUSE when the handset is not in use.Press VOL-/CID, VOL+/ or REDIAL/PAUSE repeatedly to browse the redial list. Dial a redial entryPress , then press REDIAL/PAUSE to dial the last dialed telephone number.-OR- Press REDIAL/PAUSE, then press VOL-/CID, VOL+/ or REDIAL/PAUSE until the desired entry displays.Press to dial.Save the last redial entry to the directoryPress REDIAL/PAUSE when the handset is not in use.Press SELECT to save the displayed number.Press VOL-/CID or VOL+/ to select a distinctive ringer, if desired (see step 6 & 7 of Store a directory entry on page 14).Delete a redial entryPress REDIAL/PAUSE when the handset is not in use. Press VOL-/CID, VOL+/ or REDIAL/PAUSE repeatedly to browse to the desired entry.Press CHAN/REMOVE to delete the displayed number.1.2.•1.2.1.2.3.1.2.3.

14Telephone operationFind handsetThis feature helps you ﬁnd the misplaced handset.To start paging:Press on the telephone base when the telephone is not in use.The handset rings and shows **PAGING** on its screen.To end paging:Press again on the telephone base.-OR- Press OFF on the handset or return the handset back on the telephone base to stop the paging tone.DirectoryThe directory can store up to 20 entries (including nine speed dial entries). Each entry may consist of a number up to 24 digits and a name up to 14 characters. Store a directory entryPress PROG when the handset is not in use. The screen displays DIRECTORY. Press SELECT. The screen shows ENTER NAME.Use the dialing keys (0-9) to enter the name. See the Character chart on page 15.Press VOL-/CID to move the cursor to the left or VOL+/ to the right.Press CHAN/REMOVE to erase a character.Press SELECT or PROG to move to the telephone number. The screen shows ENTER NUMBER.Use the dialing keys (0-9) to enter the telephone number.Press VOL-/CID to move the cursor to the left or VOL+/ to the right.Press CHAN/REMOVE to erase a digit.Press REDIAL/PAUSE to insert a dialing pause (a P appears).Press SELECT or PROG. The screen shows DISTINCT RING? and the current setting, Y or N.Press VOL-/CID or VOL+/ to choose Y (yes) if you wish to customize this entry or choose N (no) for a normal ringer. If you choose Y, a is displayed with the directory entry.Press SELECT or PROG to save and you hear a conﬁrmation tone.1.2.••1.2.3.••4.5.•••6.7.8.

15Telephone operationCharacter chartUse the dialing keys and the chart below to enter a name (up to 14 characters). An error tone sounds if you try to enter more than 14 characters. Each press of a particular key causes the characters to be displayed in the following order:Review the directoryEntries are sorted alphabetically.To review the directory:Press VOL+/ or PROG when the handset is not in use. The screen displays DIRECTORY. Press VOL-/CID or VOL+/ to browse. -OR- Press the dialing key for the ﬁrst letter of the name you want to search. If necessary, press VOL-/CID or VOL+/ to select the desired entry. 1.2.Dial key Characters by number of key presses123456112ABC23DEF 34GH I 45JKL56MNO 6 7PQRS78TUV89WX Y Z 900* *#&,,-.#When you reach the end of the list in the directory, END OF LIST is shown on the screen and there is an error tone.If you press a dialing key for alphabetical search while in the directory and there are no entries starting with the letters of that key, NO DATA is displayed on the screen.••

16Telephone operationAlphabetical searchTo start an alphabetical search:Follow the steps in Review the directory (see page 15) to enter the directory.Use the dialing keys to enter the letters associated with the name. For example, if you have name entries Jenny, Jessie, Kristen and Laura in your directory, press 5 (JKL) once to see Jenny, twice to see Jessie, three times to see Kristen, or four times to see Laura. If there is no name entry matching your search, the next closest match in alphabetical order appears. If necessary, press VOL-/CID, VOL+/ on the handset to browse.Dial a number from the directoryPress VOL+/ or PROG when the handset is not in use. The screen displays DIRECTORY. Press VOL-/CID or VOL+/ to browse to the desired entry. -OR- Press the dialing key for the ﬁrst letter of the name you want to search. If necessary, press VOL-/CID or VOL+/ to browse to the desired entry. 3. Press to dial.Edit a directory entryPress VOL+/ or PROG when the handset is not in use. The screen displays DIRECTORY. Press VOL-/CID or VOL+/ to browse to the desired entry. -OR- Press the dialing key for the ﬁrst letter of the entry you want to edit. If necessary, press VOL-/CID or VOL+/ to browse to the desired entry. Press SELECT and EDIT ﬂashes.Press SELECT and the screen shows the name and number. The cursor appears at the beginning of the name. Use the dialing keys (0-9) to enter the name. See the Character chart on page 15. Press VOL-/CID to move the cursor to the left or VOL+/ to the right. Press CHAN/REMOVE to erase a character. Press SELECT or PROG to move to the telephone number. Use the dialing keys (0-9) to edit the telephone number.Press VOL-/CID to move the cursor to the left or VOL+/ to the right.Press CHAN/REMOVE to erase a digit.Press REDIAL/PAUSE to insert a dialing pause (a P appears).1.2.1.2.1.2.3.4.•••5.••••SPEED EDIT DEL8005959511

17Telephone operationEdit a directory entry (continued)6. Press SELECT. The screen displays DISTINCT RING? and the current setting, Y or N.7. Press VOL-/CID or VOL+/ to choose Y (yes) to customize this entry, or choose N (no) for a normal ringer. If you choose Y, a is displayed with the directory entry.8. Press SELECT to conﬁrm and you hear a conﬁrmation tone.Delete a directory entryPress VOL+/ or PROG when the handset is not in use. The screen displays DIRECTORY.Press VOL-/CID or VOL+/ to browse to the desired entry. -OR- Press the dialing key for the ﬁrst letter of the name you want to search. If necessary, press VOL-/CID or VOL+/ to browse to the desired entry. 3. Press SELECT and then press VOL-/CID or VOL+/ until DEL ﬂashes. 4. Press SELECT and the screen shows ERASE NO YES and the number. The current choice ﬂashes.5. Press VOL+/ until YES ﬂashes.6. Press SELECT to conﬁrm and you will hear a conﬁrmation tone.Copy a directory entry into speed dialPress VOL+/ or PROG when the handset is not in use. The screen displays DIRECTORY.Press VOL-/CID or VOL+/ to browse to the desired entry. -OR- Press the dialing key for the ﬁrst letter of the name you want to search. If necessary, press VOL-/CID or VOL+/ to browse to the desired entry.3. Press SELECT and then press VOL-/CID or VOL+/ until SPEED ﬂashes.4. Press SELECT and the screen shows ENTER 1-9.5. Press a key (1-9) to copy the desired entry from the directory to the speed dial memory and assign the memory location, then you hear a conﬁrmation tone. The selected memory location number (01 through 09) displays with the desired entry.1.2.1.2.SPEED EDIT DEL8005959511SPEED EDIT DEL8005959511

18Telephone operationSpeed dialYour can store up to nine telephone numbers with names (up to 14 characters and 24 digits in each location) in the speed dial memory locations you assign in the handset. Store a speed dial entryPress PROG when the handset is not in use. Press VOL-/CID or VOL+/ until the screen displays SPEED DIAL.Press SELECT and the screen shows ENTER 1-9.Press a key (1 through 9) to assign the speed dial location to store this number. The screen shows ENTER NAME.Use the dialing keys (0-9) to enter the name (see the Character chart on page 15) Press VOL-/CID to move the cursor to the left or VOL+/ to the right.Press CHAN/REMOVE to erase a character.Press SELECT or PROG to move to the telephone number and the screen shows ENTER NUMBER.Use the dialing keys (0-9) to enter the telephone number.Press VOL-/CID to move the cursor to the left or VOL+/ to the right.Press CHAN/REMOVE to erase a digit.Press REDIAL/PAUSE to insert a dialing pause (a P appears).Press SELECT or PROG. The screen displays DISTINCT RING? and the current setting, Y or N.Press VOL-/CID or VOL+/ to choose Y (yes) to customize this entry, or choose N (no) for a normal ringer. If you choose Y, a is displayed with the entry.Press SELECT or PROG to conﬁrm and you hear a conﬁrmation tone.Dial a speed dial numberPress and hold a speed dial location key (1-9) of the desired entry when the handset is not in use.Press to dial the displayed number.1.2.3.4.5.••6.7.•••8.9.10.1.2.The entries stored in the speed dial memory are numbered 01 to 09 and share the memory in the directory. Press OFF at any time to exit speed dial mode.If the location is not empty, the new entry replaces the old entry and the old entry is moved to a directory location. •••

19Telephone operationEdit a speed dial entryPress and hold the speed dial location key (1-9) of the desired entry when the handset is not in use.When the screen shows the entry to edit, press SELECT and EDIT ﬂashes.Press SELECT and the screen shows the name and number. The cursor appears at the beginning of the name. Use the dialing keys (0-9) to edit the name (see the Character chart on page 15) Press VOL-/CID to move the cursor to the left or VOL+/ to the right.Press CHAN/REMOVE to erase a character.Press SELECT or PROG to move to the telephone number and the screen shows ENTER NUMBER.Use the dialing keys (0-9) to edit the telephone number.Press VOL-/CID to move the cursor to the left or VOL+/ to the right.Press CHAN/REMOVE to erase a digit.Press REDIAL/PAUSE to insert a dialing pause (a P appears).Press SELECT or PROG. The screen displays DISTINCT RING? and the current setting, Y or N.6. Press VOL-/CID or VOL+/ to choose Y (yes) to customize this entry, or choose N (no) for a normal ringer. If you choose Y, a is displayed with the entry.7. Press SELECT or PROG to conﬁrm and you hear a conﬁrmation tone.Reassign speed dial locationsPress and hold the speed dial location key (1-9) of the desired entry when the handset is not in use.When the screen shows the desired entry, press SELECT. Press VOL-/CID or VOL+/ until SPEED ﬂashes.Press SELECT and the screen shows ENTER 1-9.Press a key (1-9) to reassign this entry into another memory location, then you hear a conﬁrmation tone.1.2.3.1.••6.7.•••5.1.2.3.4.SPEED EDIT DEL800595951101 SPEED EDIT DEL800595951101If the location is not empty, the new entry replaces the old entry and the old entry is moved to a directory location.

20Telephone operationDelete a speed dial entryPress and hold the speed dial location key (1-9) of the desired entry when the handset is not in use.When the screen displays the desired entry, press SELECT. Press VOL-/CID or VOL+/ until DEL ﬂashes.Press SELECT and the screen shows ERASE NO YES with the selected telephone number.Press VOL+/ until YES ﬂashes.Press SELECT to conﬁrm and you hear a conﬁrmation tone.1.2.3.4.5.SPEED EDIT DEL8005959511 01About caller IDThis product supports caller ID services provided by most local telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone service provider after the ﬁrst or second ring. Caller ID allows you to see the name, number, date and time of calls.Information about caller ID with call waitingCaller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:You have both caller ID and call waiting, but as separate services (you may need to combine these services).You have only caller ID service, or only call waiting service.You do not subscribe to caller ID or call waiting services.There are fees associated with caller ID services. In addition, services may not be available in all areas.This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date are sent by the telephone service provider along with the call information.Caller ID information may not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. To view call log entries with numbers between 16 and 24 digits, you must save the entry to the directory (see page 23).•••You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.

21Telephone operationCaller ID historyIf you subscribe to caller ID service provided by your telephone service provider, information about each caller will appear after the ﬁrst or second ring. If you answer a call before the caller information appears on the screen, it is not saved in the call log.The call log stores up to 45 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the ﬁrst 14 characters are shown and saved in the call log.You can review, redial, and copy an entry into the directory.Entries appear in reverse chronological order.When the call log is full, the oldest entry is deleted to make room for new incoming call information.CID EMPTY shows when there are no records in the call log.Memory matchWhen the incoming telephone number matches exactly a telephone number in your directory, the name on the screen matches the corresponding name in your directory.For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory. •••••Date of callTime of callCaller’s telephone numberCaller’s nameNew call log indicator and location in the call logVTECH 800-595-9511 NEW056:10AM 08/17If the phone number has more than 24 digits, it will not be saved or shown in the call log.The number shown in the call log is in the format sent by the telephone service provider. The telephone service provider usually delivers ten-digit phone numbers (area code plus phone number). If the telephone number of the caller does not exactly match a number in your directory, the name appears as it is delivered by the telephone service provider. For example if the telephone service provider includes the area code but your directory number does not, the name appears as delivered by the telephone service provider.

22Telephone operationReview the call logPress VOL-/CID when the telephone is not in use. Press VOL-/CID or VOL+/ to browse.Make call log entries ready to dialAlthough the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store to the directory.While reviewing the call log, press # repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory. Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory. When the number is shown in the correct format for dialing, press on the handset to call the number.Dial a call log numberPress VOL-/CID when the telephone is not in use. Press VOL-/CID or VOL+/ to browse to the desired entry, then press to call. -OR- Press VOL-/CID or VOL+/ to browse to the desired entry, then press SELECT and DIAL ﬂashes. Press or SELECT to call.1.2.1.2.800-595-95111-800-595-9511595-95111-595-9511800-595-95111-800-595-9511595-95111-595-9511If you have programmed the home area code (see page 10), only the last seven digits of the incoming phone numbers from that area code will be displayed while reviewing the call log. Press # repeatedly to display all possible dialing options. The name (if available), telephone number, date and time of all incoming calls are shown on the screen.You hear a beep when you have reached the end of the call log and the screen shows END OF LIST.••

23Telephone operationSave a call log entry to the directoryPress VOL-/CID when the telephone is not in use. Press VOL-/CID or VOL+/ to select the desired entry. If you wish to change how the number is saved, press # repeatedly until the desired option displays. See the Make call log entries ready to dial section on page 22.Press SELECT, then press VOL-/CID or VOL+/ until PROGRAM ﬂashes.Press SELECT and the screen shows the name and number. The cursor appears at the beginning of the name. Use the dialing keys (0-9) to edit the name if necessary. See the Character chart on page 15. Press VOL-/CID to move the cursor to the left or VOL+/ to the right. Press CHAN/REMOVE to erase a character. Press SELECT or PROG to move to the telephone number. Use the dialing keys (0-9) to edit the telephone number if necessary.Press VOL-/CID to move the cursor to the left or VOL+/ to the right.Press CHAN/REMOVE to erase a digit.Press REDIAL/PAUSE to insert a dialing pause (a P appears).Press SELECT and press VOL-/CID or VOL+/ to choose Y (yes) to customize this entry, or choose N (no) for a normal ringer. If you choose Y, a is displayed with the directory entry.Press SELECT to conﬁrm and you hear a conﬁrmation tone.Delete from the call logDelete an entry:Press VOL-/CID when the telephone is not in use. Press VOL-/CID or VOL+/ to select the desired entry.Press CHAN/REMOVE and you hear a conﬁrmation tone.Delete all entries:Press and hold CHAN/REMOVE when the telephone is not in use. The screen show ERASE ALL? N Y and the current choice ﬂashes.Press VOL+/ until Y (yes) ﬂashes.Press SELECT and you hear a conﬁrmation tone.1.2.3.3.•••5.••••6.7.1.2.3.1.2.3.DISTINCT RING? N8005959511 DIAL PROGRAM800-595-9511 NEW28 5:40PM 12/30 800-595-9511 NEW28 5:40PM 12/30

24Telephone operationDisplays WhenPRIVATE NAME The caller is blocking the name information.PRIVATE NUMBER The caller is blocking the telephone number information.PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME This caller’s name is unavailable. UNKNOWN NUMBER This caller’s number is unavailable.UNKNOWN CALLER No call information is available about this caller.Call log display screen messages

25AppendixDisplays: When:LOW BATTERY The battery needs to be recharged.CID EMPTY There are no call log entries.CONNECTING... The cordless handset is searching for the telephone base.DIRECTORY EMPTY There are no directory entries.MEMORY FULL The directory is full.XX MISSED CALLS There are unreviewed calls in the call log.NEW VOICEMAIL There are new voicemail message(s) from the local telephone company.**PAGING** The cordless handset locator has been activated.PHONE The handset is in use.**RINGING** There is an incoming call.RINGER OFF The handset ringer is turned off.SCANNING... The telephone base is searching for another available channel.Handset display screen messagesAppendixFlashes when the battery is low and needs charging.Handset ringer of line 1 is turned off.New voicemail received from the telephone service provider.NEW New missed call(s) in call log.MUTE Microphone is muted.Handset screen icons

26AppendixHandset and telephone base indicatorsHandset lightsCHARGE On when the handset is charging in the telephone base.Telephone base lightsIN USE On when line 1 is in use.Flashes quickly when there is an incoming call.Flashes slowly when a call is on hold.VOICEMAIL Flashes when there are new voicemail from the telephone service provier.

27AppendixBatteryIt takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Operation Operating timeWhile in use (talking) Five hoursWhile not in use (standby*) Six days*Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use.The battery needs charging when:A new battery is installed in the handset.The handset beeps every minute while on a call.The handset beeps and LOW BATTERY displays on the handset.Place in charger displays on the handset.A battery is properly installed and the screen is blank.CAUTION:To reduce the risk of ﬁre or injury, read and follow these instructions:Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, please visit www.vtechcanada.com or call 1 (800) 267-7377.Do not dispose of the battery(ies) in a ﬁre. Check with local waste management codes for special disposal instructions.Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.Exercise care in handling batteries in order not to create a short circuit with conductive materials.Charge the battery(ies) provided with or identiﬁed for use with this product only in accordance with the instructions and limitations speciﬁed in this manual.Observe proper polarity orientation between the battery and metallic contacts.To prevent ﬁre or shock hazard, do not expose this product to water or any type of moisture.••••••••••••

28AppendixTroubleshootingIf you have difﬁculty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, please visit www.vtechcanada.com or call 1 (800) 267-7377.My telephone does not work at all.Make sure the battery is installed and charged correctly (page 2-5). For optimum daily performance, return the handset to the telephone base after use.Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.Make sure the telephone line cord is plugged ﬁrmly into the telephone base and the wall jack.Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.Charge the battery in the handset for up to 16 hours.If the battery is completely depleted, it can take up to 10 minutes to charge the handset before BATTERY LOW appears on the screen (page 5).Remove and re-insert the battery. If that still does not work, it may be necessary to purchase a new battery.Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or the local service. Call the telephone service provider.BATTERY LOW shows on handset screen.Place the handset in the telephone base for recharging.Remove and reinstall the battery and use it until fully depleted, then recharge the handset in the telephone base for up to 16 hours.If the above measures do not correct the problem, replace the battery.The battery does not charge in the handset or the handset battery does not accept charge.Make sure the handset is placed in the telephone base correctly. The CHARGE light on the handset should be on.Remove and reinstall the battery, then charge for up to 16 hours.If the handset is in the telephone base but the CHARGE light on the handset is not on, refer to The CHARGE light is off in this section (page 29).If the battery is completely depleted, it can take up to 10 minutes to charge the handset before BATTERY LOW appears on the screen (page 5).Purchase a new battery. Refer to the Battery section (page 27).••••••••••••••••

29AppendixTroubleshootingThe CHARGE light is off.Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.Make sure the power adapter and telephone line cord are plugged in correctly and securely.Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.There is no dial tone.First, try all the above suggestions.Move the handset closer to the telephone base. It may be out of range.The telephone line cord may be malfunctioning. Install a new telephone line cord.Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your telephone service provider.The telephone does not ring when there is an incoming call.Make sure the handset ringer volume is not set to off (see page 9). Make sure the telephone line cord and power adapter are plugged in properly (page 2).The handset may be too far from the telephone base. Move it closer to the telephone base.There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your telephone service provider (charges may apply).Other electronic products may cause interference to your cordless telephone. Install your telephone as far away as possible from electronic devices such as: wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).The telephone line cord may be malfunctioning. Install a new telephone line cord.Reinstall the battery and place the handset in the telephone base.Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.•••••••••••••••••

30AppendixTroubleshootingI cannot dial out.First, try all the above suggestions.Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your telephone service provider (charges may apply).Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.My handset beeps and is not performing normally.Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.Move the handset closer to the telephone base. It may be out of range.Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.Other electronic products can cause interference to your cordless telephone. Install your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.There is interference during a telephone conversation.My calls fade out when I am using the cordless handset.The handset may be out of range. Move it closer to the telephone base.If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL ﬁlter between the telephone line cord and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL ﬁlters.Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.Other electronic products can cause interference to your cordless telephone. Install your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector. •••••••••••••

31AppendixTroubleshootingThe location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or ofﬁce, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply).If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone service provider (charges may apply).I hear other calls when using the telephone.Press CHAN/REMOVE to switch to a clearer channel when on a call.Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Contact your telephone service provider.I hear noise on the cordless handset and the keys do not work.Make sure the telephone line cord is plugged in securely.My caller ID features are not working properly.Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.The caller may not be calling from an area which supports caller ID.Both you and the callers’ telephone service providers must use equipment compatible with the caller ID service.The caller ID information shows after the ﬁrst or second ring.If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL ﬁlter between the telephone line cord and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL ﬁlters.The telephone does not receive caller ID or the telephone does not show caller ID during call waiting.Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. The caller may not be calling from an area which supports caller ID.Both you and the caller’s telephone service providers must use equipment compatible with caller ID service.If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL ﬁlter between the telephone line cord and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL ﬁlters. •••••••••••••••

32AppendixTroubleshootingCaller ID entries do not match the numbers I need to dial.Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other than 10 digits, see page 22 for instructions on changing the number.If you dial seven digits for local calls you may want to use the home area code feature (see page 10).POWER FAILURE OR OUT OF RANGE shows on the handset screen.The handset may be out of range. Move it closer to the telephone base.Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and reinstall the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.Other electronic products may prevent your handset and telephone base from communicating with each other. Install your telephone base as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.An icon and NEW VOICEMAIL shows on the handset and the VOICEMAIL light is ﬂashing on the telephone base and I don’t know why. Your telephone has voicemail indication feature. If icon and NEW VOICEMAIL appear on the handset and the VOICEMAIL light is ﬂashing on the telephone base, your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail. I cannot retrieve voicemail messages.If you subscribe to voicemail ervice from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.Common cure for electronic equipmentIf the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed):Disconnect the power to the telephone base.Disconnect the battery on the cordless handset.Wait a few minutes before connecting power to the telephone base.Reinstall the battery and place the cordless handset in the telephone base .Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.••••••••••••

33AppendixImportant safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of ﬁre, electric shock and injury, including the following:Read and understand all instructions. Follow all warnings and instructions marked on the product.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.Do not place this product on an unstable table, shelf, stand or other unstable surfaces.Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than speciﬁed access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. Do not overload wall outlets and extension cords. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:When the power supply cord or plug is damaged or frayed.If liquid has been spilled onto the product. If the product has been exposed to rain or water.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.If the product has been dropped and the telephone base and/or handset has been damaged.If the product exhibits a distinct change in performance.Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak.Only put the handset of your telephone next to your ear when it is in normal talk mode.The power adapter is intended to be correctly oriented in a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.SAVE THESE INSTRUCTIONS1.2.3.4.5.6.7.8.9.10.11.12.A.B.C.D.E.F.13.14.15.16.

34AppendixPrecautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:Pacemaker patientsShould keep wireless telephones at least six inches from the pacemaker.Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.Should use the wireless telephone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. Operating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofﬁce. When the handset is out of range, the handset displays Out of range OR no power at base.If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, then press to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.•••Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then remove the telephone by the unplugged cords.

35AppendixAbout cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-cadmium rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.•••••The RBRC® sealThe RBRC® seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC® program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in your area.VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

36AppendixWarrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, ﬁre, water or other liquid intrusion; or2. Product that has been damaged due to repair, alteration or modiﬁcation by anyone other than an authorized service representative of VTech; or3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or4. Product to the extent that the problem is caused by use with non-VTech accessories; or5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or7. Product returned without a valid proof of purchase (see item 2 below); or8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

37AppendixWarranty (continued)How do you get warranty service?To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difﬁculty; andInclude a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and3. Provide your name, complete and correct mailing address, and telephone number.Other LimitationsThis warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modiﬁcations to this limited warranty and you should not rely on any such modiﬁcation.State/Provincial Law Rights: This warranty gives you speciﬁc legal rights, and you may also have other rights, which vary from state to state or province to province.Limitations: Implied warranties, including those of ﬁtness for a particular purpose and merchantability (an unwritten warranty that the Product is ﬁt for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost proﬁts or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.1.2.

38AppendixFCC, ACTA and IC regulationsFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes or modiﬁcations to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC rules. Operation is subject to the following two condi-tions: (1) this device may not cause harmful interference, and (2) this device must accept any interfer-ence received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.This Class B digital apparatus complies with Canadian ICES-003.FCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identiﬁer in the format US:AAAEQ##TXXXX. This identiﬁer must be provided to your telephone service provider upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identiﬁer (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ﬁve (5.0) or less. For more information, please contact your telephone service provider.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualiﬁed installer.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.••••FCC, ACTA and IC regulations

39AppendixFCC, ACTA and IC regulations (continued)If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notiﬁed as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to ﬁle a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, ﬁre, medical) in these locations. If you do store or test emergency numbers, please:Remain on the line and brieﬂy explain the reason for the call before hanging up.Perform such activities in off-peak hours, such as early morning or late evening.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.The term ‘’IC:‘’ before the certiﬁcation/registration number only signiﬁes that the Industry Canada technical speciﬁcations were met.The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ﬁve.This product meets the applicable Industry Canada technical speciﬁcations.

40AppendixTechnical speciﬁcationsFrequency control Crystal controlled PLL synthesizerTransmit frequencyHandset: 5857.20-5865.90 MHzTelephone base: 912.75-917.10MHzChannels 30Nominal effective rangeMaximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.Size Handset: 2.00 X 1.24 X 7.49 in (50.7 X 31.5 X 190.2 mm)Telephone base: 3.54 X 3.56 X 5.74 in (90.0 X 90.3 X 145.8 mm)Weight Handset: 5.25oz (148.8g) (including battery) Telephone base: 4.89oz (138.6g)Power requirementsHandset: 3.6V 400mAh Ni-Cd battery Telephone base: 7.5V AC @ 200mAMemory Handset directory: 20 memory locations (9 speed dial inclusive); up to 24 digits and 14 characters Handset call log: 45 memory locations; up to 11 digits and 15 characters

41AppendixIndexAAbout caller ID 16About cordless telephones 28Answer calls 10Appendix 20BBattery 21Battery installation and charging 3CCall log 17Call log display screen messages 19Call waiting 10Channel 10Character chart 12Charging 3Clear voicemail 9Copy a directory entry into speed dial 14DDate and time 7Delete a directory entry 13Delete a speed dial entry 16Delete from the call log 19Dial a call log number 18Dial a number from the directory 14Dial a speed dial number 16Dial mode 8Directory 11DSL ﬁlter 2 EEdit a directory entry 12Edit a speed dial entry 15End calls 10FFCC, ACTA and IC regulations 31Find handset 11GGetting started 1HHandset display screen messages 20Handset layout 5Home area code 8IImportant safety instructions 22Index 34LLanguage 9MMaintenance 28Make call log entries ready to dial 18Make calls 10OOperating range 28PParts checklist 1RReassign speed dial locations 16Redial 11Review the call log 17Review the directory 12Ringer 7Ringer volume 7SSave a call log entry to the directory 18Speed dial 14Store a directory entry 11Store a speed dial entry 14

42AppendixIndexTTechnical speciﬁcations 33Telephone base installation 2Telephone base layout 6Telephone operation 10Telephone settings 7Temporary tone dialing 10The RBRC® seal 32Troubleshooting 23VVolume 10WWall bracket installation 3Warranty 29

VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5Copyright © 2009 for VTECH TELECOMMUNICATIONS LTD.Printed in China.91-002684-010-100

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