VTech Telecommunications 80-6529-00 900MHz/5.8GHz (Handset Unit) Cordless Phone User Manual manual
VTech Telecommunications Ltd 900MHz/5.8GHz (Handset Unit) Cordless Phone manual
Manual
User’s manual
www.vtechphones.com
Model: CS5211
Congratulations
on purchasing your new VTech product. Before using this telephone, please read
the Important safety instructions on page 33 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech,visit our website at
www.vtechphones.com.
In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes and
encourages the use of products that save energy and help protect our
environment. We are proud to mark this product with the ENERGY
STAR® label indicating it meets the latest energy efficiency guidelines.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of the
Telecommunications Industry Association. Used under license.
Table of contents
ii
Getting started................1
Parts checklist .................1
Telephone base installation.......2
Battery installation and charging . . . 3
Wall bracket installation..........3
Wall bracket installation ........3
Desktop/tabletop bracket
installation.................4
Handset layout.................5
Telephone base layout...........6
Telephone settings ............7
Date and time..................7
Ringer........................7
Ringer volume .................7
Dial mode.....................8
Home area code................8
Language.....................9
Clear voicemail.................9
Telephone operation ..........10
Make calls ...................10
Answer calls..................10
End calls ....................10
Volume......................10
Channel .....................10
Call waiting...................10
Temporary tone dialing..........10
Redial.......................11
Find handset..................11
Directory.....................11
Store a directory entry ..........11
Character chart ...............12
Review the directory............12
Edit a directory entry ...........12
Delete a directory entry .........13
Copy a directory entry into
speed dial . . . . . . . . . . . . . . . . . . 14
Dial a number from the directory . . 14
Speed dial ...................14
Store a speed dial entry.........14
Edit a speed dial entry . . . . . . . . . . 15
Delete a speed dial entry........16
Dial a speed dial number........16
Reassign speed dial locations....16
About caller ID ................16
Call log......................17
Review the call log.............17
Make call log entries
ready to dial ................18
Dial a call log number...........18
Save a call log entry
to the directory ..............18
Delete from the call log .........19
Delete an entry..............19
Delete all entries.............19
Call log display screen
messages ..................19
Appendix....................20
Handset display screen
messages ..................20
Battery ......................21
Important safety instructions .....22
Troubleshooting ...............23
Operating range...............28
Maintenance..................28
About cordless telephones.......28
Warranty.....................29
FCC, ACTA and IC regulations . . . 31
The RBRC® seal...............32
Technical specifications .........33
Index........................34
1
Parts checklist
Your telephone contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.
To purchase a replacement battery or power adapter, visit our website
at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
Getting started
User’s manual
Handset
Telephone base
Telephone base
power adapter
Telephone line cord
BatteryBattery compartment
cover
OPER
DEF
JKL
P
QRS
W
XYZ
TUV
MNO
TONE
ABC
CHARGE
2
Telephone base installation
Install the telephone base as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service
through your telephone line, you must install a DSL filter between each
telephone line cord and telephone wall jack. The filter prevents noise and caller
ID problems caused by DSL interference. Contact your DSL service provider
for more information about DSL filters.
Use only the power adapter supplied with this product. To order a
replacement, visit our website at www.vtechphones.com or
call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or
call 1 (800) 267-7377.
The power adapter is intended to be correctly oriented in a vertical or
floor mount position. The prongs are not designed to hold the plug in place
if it is plugged into a ceiling, under-the-table or cabinet outlet.
•
•
Getting started
Telephone base
Telephone line cord
Electrical outlet
(not controlled
by a wall switch)
Telephone
wall jack
DSL filter (not included)
required if you have
DSL high-speed
Internet service
Telephone base
power adapter
3
Getting started
Wall mounting
Your telephone comes ready for table use. If you prefer to mount your
telephone on the wall (optional), it is designed to mount on a standard
telephone wall plate.
You can mount the telephone base on the wall by position it so the mounting
studs will fit into the corresponding holes on the telephone base. Slide the
telephone base down on the mounting studs until it locks into place.
4
Getting started
Battery installation
Install the battery as shown below.
If the battery compartment cover is on the handset, press on the indentation
and slide the cover to remove.
Plug the battery connector securely into the socket inside the handset
battery compartment, matching the color-coded label.
Place the battery with the label THIS SIDE UP facing up and the wires
inside the battery compartment.
Align the cover flat against the battery compartment, then slide it towards
the center of the handset until it clicks into place.
Charge the handset by placing it in the telephone base. The CHARGE light
is on when the handset charges.
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3.
4.
5.
If the handset will not be used for a long period of time, disconnect and
remove the battery to prevent any possible leakage.
To purchase replacement battery, visit our website at www.vtechphones.com
or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or
call 1 (800) 267-7377.
•
•
1 2 3 4
OPER
DEF
JKL
P
QRS
W
XYZ
TUV
MNO
TONE
ABC
CHARGE
5
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the table below). If necessary, place the handset in the telephone
base to charge the battery. For best performance, keep the handset in the
telephone base when not in use. The battery is fully charged after 16 hours of
continuous charging. See the table on page 27 for battery operating times.
If the screen is blank, you need to charge the handset without interruption for
at least 10 minutes to give the handset enough charge to use the telephone
for a short time. The handset beeps and shows BATTERY LOW. If you are
on a call in low battery mode, the handset beeps every minute.
The following table summarizes the battery charge indicators and actions
to take.
Battery indicators Battery status Action
The screen is blank. Battery has no charge
and the handset cannot
be used.
Charge without interruption until
the screen shows LOW BATTERY
(at least 10 minutes).
The screen shows
LOW BATTERY a n d
flashes.
Battery has very little
charge and the handset
cannot be used.
Charge without interruption until
LOW BATTERY disappears from
the screen (at least four minutes).
--:-- --/-- shows on
the screen.
Battery is charged. To keep the battery charged, place
it in the telephone base when not
in use.
6
Handset layout
Getting started
CID/VOL-
Press to review the call log
when the telephone is not
in use.
Press and hold to adjust
the ringer volume when the
telephone is not in use.
During a call, press to
decrease the listening
volume. A double beep
sounds at the lowest setting.
Press to scroll down while
in programming mode or
reviewing the redial list.
PROG
Press to enter programming
mode while the telephone is
not in use.
Press to make or answer
a call.
During a call, press to receive
an incoming call when you
receive a call waiting alert.
CHAN/REMOVE
Switch to a clearer channel
while on a call.
Press and hold to delete all
records in the call log when
the phone is not in use.
When reviewing the call log
or redial list, press to delete
the desired record.
CHARGE light
On when the handset is
charging in the telephone
base.
/VOL+
Press to display the directory
when the telephone is not in
use.
Press and hold to adjust
the ringer volume when the
telephone is not in use.
During a call, press to increase
the listening volume. A double
beep will sound when the
highest setting is reached.
Press to scroll up while in
programming mode or reviewing
the redial list.
SELECT
Press to store a programming
option or a directory entry.
OFF
During a call, press to hang up.
While the handset is ringing,
press to silence the ringer
temporarily.
Press and hold for two seconds
when the telephone is not in use
to erase the MISSED CALLS
display.
During programming, press to
exit without making changes.
REDIAL/PAUSE
Press repeatedly to review the
redial list.
While dialing or entering
numbers into the directory,
press to insert a dialing pause.
#
Press repeatedly to show other
dialing options when reviewing a
call log entry (page 18)
.
Press to use the CLR
VOICEMAIL feature from the
main menu.
Handset layout
TONE
Press to switch to tone
dialing temporarily when
using the pulse service
(page 10).
7
Getting started
Telephone base layout
FIND HANDSET
Press to page the handset.
IN USE light
Flashes when there is an
incoming call.
On when the handset is in use.
8
Telephone settings
Set date and time
If you subscribe to caller ID service from your telephone service provider, the
date and time is set automatically with the next incoming call. If you do not
have caller ID service, you can set the date and time manually.
To set the date and time:
Press PROG when the handset is not in use.
Press CID or until the screen displays DATE/TIME, then
press SELECT.
When the month is flashing, press CID or until the screen displays
the correct month and then press SELECT or PROG.
When the date is flashing, press CID or until the screen displays
the correct date and then press SELECT or PROG.
When the hour is flashing, press CID or until the screen displays
the correct hour and then press SELECT or PROG.
When the minute is flashing, press CID or until the screen displays
the correct minute and then press SELECT or PROG.
When AM or PM is flashing, press CID or to choose between AM
or PM. Press SELECT or PROG to save your settings and you hear a
confirmation tone.
Press OFF to return to the idle mode.
Ringer
You can select the ringer tone.
To change the handset ringer tone:
Press PROG when the handset is not in use.
Press CID or until the screen displays RINGER: and the current setting.
Press
SELECT
and the current setting flashes.
Press CID or to select RINGER: 1, 2, 3, or 4.
The current setting flashes.
You hear a sample of each ringer tone as you scroll through the choices.
Press SELECT or PROG to save your selection and you hear a
confirmation tone.
Press OFF to return to the idle mode.
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6.
7.
8.
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2.
3.
4.
5.
Telephone settings
When there is a power failure or after battery replacement, the time needs to
be reset.
9
Telephone settings
Ringer volume
You can adjust the ringer volume or turn the ringer off.
Press PROG when the handset is not in use.
Press CID or until the screen displays RINGER VOL: and the current
setting.
Press SELECT and the current setting flashes.
Press CID/VOL- or /VOL+ to adjust the ringer level from OFF, LOW or
HI. You hear a sample of the selected ringer level as you scroll through the
choices.
Press SELECT or PROG to save your selection and you hear a confirmation
tone.
Press OFF to return to the idle mode.
-OR-
Press and hold CID or until the screen displays RINGER VOL: and
the current setting when the handset is not in use. The current setting
flashes and you hear a sample of the ringer volume.
Press CID/VOL- or /VOL+ to adjust ringer volume from OFF, LOW or
HI. You hear a sample of the selected volume level as you scroll through
the choices.
Press SELECT or PROG to save your selection and you hear a
confirmation tone.
Press OFF to return to the idle mode.
Dial mode
If you have touch tone service, the telephone is ready to use as soon as the
battery is charged. If you have pulse (rotary) service, you need to change the
dial mode setting to pulse.
To change the setting:
Press PROG when the handset is not in use.
Press CID or until the screen displays DIAL MODE: and the current
setting, then press SELECT. The current setting flashes.
Press CID or to select TONE or PULSE.
Press SELECT or PROG to save your selection and you hear a
confirmation tone.
Press OFF to return to the idle mode.
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6.
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5.
If the ringer volume is set to OFF, RINGER OFF is displayed.
When the ringer volume is set to OFF, the handset still rings when you press
FIND HANDSET.
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10
Telephone settings
Clear voicemail
If you subscribe to voicemail service offered by your telephone service
provider, NEW VOICEMAIL and
icon are displayed
on the handset when
you have new voicemail messages. Contact your telephone service provider
for more information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the
handset turn off automatically.
Use the clear voicemail indicator feature when the telephone indicates that
there is new voicemail but there are none (for example, when you have
accessed your voicemail while away from home). The clear voicemail feature
only turns off the indicators; it does not delete your voicemail messages. As
long as you have new voicemail messages, your telephone service provider
continues to send the signal that turn on the indicators.
To manually turn off these indicators:
Press PROG when the handset is not in use.
Press CID or until the screen displays CLR VOICEMAIL, then press
SELECT. The screen displays CLEAR? and YES flashes.
Press SELECT or PROG to confirm your selection and you hear a
confirmation tone.
Press OFF to return to the idle mode.
Home area code
If you dial local calls using only seven digits (area code not required), you can
program your home area code so that when you receive a call within your local
area, the telephone number is automatically stored without the area code in
the call log.
To change the setting:
Press PROG when the handset is not in use.
Press CID or until the screen displays
HOME AREA CODE. then
press SELECT. The stored area code is displayed with the first digit flashing.
Use the dialing keys (0-9) to enter the desired home area code or press
CHAN/REMOVE to delete a digit.
Press SELECT or PROG to confirm and you hear a confirmation tone.
Press OFF to return to the idle mode.
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4.
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3.
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5.
Your telephone service provider may alert you of new messages with a stutter
(broken) dial tone. Contact your telephone service provider for details.
If, in the future, your telephone service provider requires you to dial the area
code when making a local call, or, if you move to a location that requires it,
delete the home area code you have already programmed following the steps
above. After you have deleted the home area code, _ _ _ appears in the display.
11
Telephone settings
LCD language
The LCD language is preset to English. You can select English, Francais or
Espanol to be used in all screen displays.
To select a language:
Press PROG when the handset is not in use.
Press CID or until the screens displays LANGUAGE, then
press SELECT.
Press CID or to choose from ENGLISH, FRANCAIS or ESPANOL,
then press SELECT to save your setting and you hear a confirmation tone.
Press OFF to return to the idle mode.
1.
2.
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4.
12
Make a call
Press and then use the dialing keys (0-9) to dial the telephone number.
Predial a call
Enter the telephone number using the dialing keys (0-9), then press
to dial.
Answer a call
Press or any dialing keys (0-9, TONE or #) to answer.
End a call
Press OFF or return the handset to the telephone base to hang up.
Volume
Press CID/VOL- or /VOL+ to adjust the listening volume while on a call.
Silence the ringer
Press OFF to temporarily silence the ringer of the handset without
disconnecting the call while the telephone is ringing. The next call rings
normal at the preset volume.
Channel
Press CHAN/REMOVE to switch to a clearer channel while on a call.
Call waiting
When you subscribe to call waiting service from your telephone service
provider, you hear an alert tone if there is an incoming call while you are on
another call.
Press on the handset to put the current call on hold and take the
new call.
Press at any time to switch back and forth between calls.
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The screen shows the elapsed time as you talk (in hours, minutes
and seconds).
When predialing (preview numbers before dialing), press CID or to
move to the digit and then press CHAN/REMOVE to delete or press OFF
to delete the entire entry. Press REDIAL/PAUSE to insert a dialing pause
(a P appears).
The handset beeps if it is moved out of range while on a call.
•
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•
Telephone operation
13
Telephone operation
Temporary tone dialing
The dial mode is preset to tone. If you do not have touch tone service, you
need to change the setting to pulse (page 9).
If you have pulse (rotary) service, you can change from pulse to tone dialing
during a call by pressing TONE on the handset. This is useful if you need
to send touch tone signals to access telephone banking or long distance
services.
Once you have initiated your call by dialing the phone number in pulse (rotary),
press TONE on the handset or telephone base. Now, all subsequent key
presses will be sent as touch tone signals.
After you hang up the call, the phone returns to pulse (rotary) dialing for the
next call.
Redial list
The telephone stores the five most recently dialed telephone numbers in the
redial list. When there are already five entries, the oldest entry is deleted to
make room for the new entry. Entries are shown in reverse chronological order.
Review the redial list
Press REDIAL/PAUSE when the handset is not in use.
Press VOL-/CID, VOL+/
or REDIAL/PAUSE
repeatedly to browse the
redial list.
Dial a redial entry
Press , then press REDIAL/PAUSE to dial the last dialed telephone number.
-OR-
Press REDIAL/PAUSE, then press VOL-/CID, VOL+/
or REDIAL/PAUSE
until the desired entry displays.
Press to dial.
Save the last redial entry to the directory
Press REDIAL/PAUSE when the handset is not in use.
Press SELECT to save the displayed number.
Press
VOL-/CID or VOL+/
to select a distinctive ringer, if desired (see
step 6 & 7 of Store a directory entry on page 14).
Delete a redial entry
Press REDIAL/PAUSE when the handset is not in use.
Press VOL-/CID, VOL+/
or REDIAL/PAUSE
repeatedly to browse to the
desired entry.
Press CHAN/REMOVE to delete the displayed number.
1.
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2.
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3.
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3.
14
Telephone operation
Find handset
This feature helps you find the misplaced handset.
To start paging:
Press on the telephone base when the
telephone is not in use.
The handset rings and shows **PAGING**
on its screen.
To end paging:
Press again on the telephone base.
-OR-
Press OFF on the handset or return the handset back on the telephone base
to stop the paging tone.
Directory
The directory can store up to 20 entries (including nine speed dial entries).
Each entry may consist of a number up to 24 digits and a name up to
14 characters.
Store a directory entry
Press PROG when the handset is not in use.
The screen displays DIRECTORY.
Press SELECT. The screen shows
ENTER NAME.
Use the dialing keys (0-9) to enter the name. See the Character chart on
page 15.
Press VOL-/CID to move the cursor to the left or VOL+/ to the right.
Press CHAN/REMOVE to erase a character.
Press SELECT or PROG to move to the telephone number. The screen shows
ENTER NUMBER.
Use the dialing keys (0-9) to enter the telephone number.
Press VOL-/CID to move the cursor to the left or VOL+/ to the right.
Press CHAN/REMOVE to erase a digit.
Press REDIAL/PAUSE to insert a dialing pause (a P appears).
Press SELECT or PROG. The screen shows DISTINCT RING? and the
current setting, Y or N.
Press VOL-/CID or VOL+/ to choose Y (yes) if you wish to customize this
entry or choose N (no) for a normal ringer. If you choose Y, a is displayed
with the directory entry.
Press SELECT or PROG to save and you hear a confirmation tone.
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15
Telephone operation
Character chart
Use the dialing keys and the chart below to enter a name (up to 14 characters).
An error tone sounds if you try to enter more than 14 characters. Each press of
a particular key causes the characters to be displayed in the following order:
Review the directory
Entries are sorted alphabetically.
To review the directory:
Press VOL+/ or PROG when the handset is not in use. The screen
displays DIRECTORY.
Press
VOL-/CID or VOL+/
to browse.
-OR-
Press the dialing key for the first letter of the name you want to search. If
necessary, press VOL-/CID or VOL+/
to select the desired entry.
1.
2.
Dial key Characters by number of key presses
123456
11
2ABC2
3DEF 3
4GH I 4
5JKL5
6MNO 6
7PQRS7
8TUV8
9WX Y Z 9
00
* *
#&,,-.#
When you reach the end of the list in the directory, END OF LIST is shown on
the screen and there is an error tone.
If you press a dialing key for alphabetical search while in the directory and
there are no entries starting with the letters of that key, NO DATA is displayed
on the screen.
•
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16
Telephone operation
Alphabetical search
To start an alphabetical search:
Follow the steps in Review the directory (see page 15) to enter the
directory.
Use the dialing keys to enter the letters associated with the name. For
example, if you have name entries Jenny, Jessie, Kristen and Laura in
your directory, press 5 (JKL) once to see Jenny, twice to see Jessie, three
times to see Kristen, or four times to see Laura. If there is no name entry
matching your search, the next closest match in alphabetical order appears.
If necessary, press VOL-/CID, VOL+/ on the handset to browse.
Dial a number from the directory
Press VOL+/ or PROG when the handset is not in use. The screen
displays DIRECTORY.
Press
VOL-/CID or VOL+/
to browse to the desired entry.
-OR-
Press the dialing key for the first letter of the name you want to search. If
necessary, press VOL-/CID or VOL+/
to browse to the desired entry.
3. Press to dial.
Edit a directory entry
Press VOL+/ or PROG when the handset is not in
use. The screen displays DIRECTORY.
Press VOL-/CID or VOL+/
to browse to the
desired entry.
-OR-
Press the dialing key for the first letter of the entry you want to edit. If
necessary, press VOL-/CID or VOL+/
to browse to the desired entry.
Press SELECT and EDIT flashes.
Press SELECT and the screen shows the name and number. The cursor
appears at the beginning of the name.
Use the dialing keys (0-9) to enter the name. See the Character chart on
page 15.
Press VOL-/CID to move the cursor to the left or VOL+/ to the right.
Press
CHAN/REMOVE to erase a character.
Press SELECT or PROG to move to the telephone number.
Use the dialing keys (0-9) to edit the telephone number.
Press VOL-/CID to move the cursor to the left or VOL+/ to the right.
Press CHAN/REMOVE to erase a digit.
Press REDIAL/PAUSE to insert a dialing pause (a P appears).
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SPEED EDIT DEL
8005959511
17
Telephone operation
Edit a directory entry (continued)
6. Press SELECT. The screen displays DISTINCT RING? and the current
setting, Y or N.
7. Press
VOL-/CID or VOL+/ to choose Y (yes) to customize this entry, or
choose N (no) for a normal ringer. If you choose Y, a is displayed with the
directory entry.
8. Press SELECT to confirm and you hear a confirmation tone.
Delete a directory entry
Press VOL+/ or PROG when the handset is not
in use. The screen displays DIRECTORY.
Press
VOL-/CID or VOL+/
to browse to the
desired entry.
-OR-
Press the dialing key for the first letter of the name you want to search. If
necessary, press VOL-/CID or VOL+/
to browse to the desired entry.
3. Press SELECT and then press VOL-/CID or VOL+/
until DEL flashes.
4. Press SELECT and the screen shows ERASE NO YES and the number.
The current choice flashes.
5. Press
VOL+/ until YES flashes.
6. Press SELECT to confirm and you will hear a confirmation tone.
Copy a directory entry into speed dial
Press VOL+/ or PROG when the handset is not
in use. The screen displays DIRECTORY.
Press
VOL-/CID or VOL+/
to browse to the
desired entry.
-OR-
Press the dialing key for the first letter of the name you want to search. If
necessary, press VOL-/CID or VOL+/
to browse to the desired entry.
3. Press SELECT and then press VOL-/CID or VOL+/ until SPEED flashes.
4. Press SELECT and the screen shows ENTER 1-9.
5. Press a key (1-9) to copy the desired entry from the directory to the speed
dial memory and assign the memory location, then you hear a confirmation
tone. The selected memory location number (01 through 09) displays with
the desired entry.
1.
2.
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2.
SPEED EDIT DEL
8005959511
SPEED EDIT DEL
8005959511
18
Telephone operation
Speed dial
Your can store up to nine telephone numbers with names (up to 14 characters
and 24 digits in each location) in the speed dial memory locations you assign
in the handset.
Store a speed dial entry
Press PROG when the handset is not in use.
Press
VOL-/CID or VOL+/
until the screen displays SPEED DIAL.
Press SELECT and the screen shows ENTER 1-9.
Press a key (1 through 9) to assign the speed dial location to store this
number. The screen shows ENTER NAME.
Use the dialing keys (0-9) to enter the name (see the Character chart on
page 15)
Press
VOL-/CID to move the cursor to the left or VOL+/ to the right.
Press CHAN/REMOVE to erase a character.
Press SELECT or PROG to move to the telephone number and the screen
shows ENTER NUMBER.
Use the dialing keys (0-9) to enter the telephone number.
Press VOL-/CID to move the cursor to the left or VOL+/ to the right.
Press CHAN/REMOVE to erase a digit.
Press REDIAL/PAUSE to insert a dialing pause (a P appears).
Press SELECT or PROG. The screen displays DISTINCT RING? and the
current setting, Y or N.
Press VOL-/CID or VOL+/ to choose Y (yes) to customize this entry, or
choose N (no) for a normal ringer. If you choose Y, a is displayed with
the entry.
Press SELECT or PROG to confirm and you hear a confirmation tone.
Dial a speed dial number
Press and hold
a speed dial location key (1-9) of the desired entry when the
handset is not in use.
Press to dial the displayed number.
1.
2.
3.
4.
5.
•
•
6.
7.
•
•
•
8.
9.
10.
1.
2.
The entries stored in the speed dial memory are numbered 01 to 09 and
share the memory in the directory.
Press OFF at any time to exit speed dial mode.
If the location is not empty, the new entry replaces the old entry and the old
entry is moved to a directory location.
•
•
•
19
Telephone operation
Edit a speed dial entry
Press and hold the speed dial location key (1-9) of
the desired entry when the handset is not in use.
When the screen shows the entry to edit, press
SELECT and EDIT flashes.
Press SELECT and the screen shows the name and number. The cursor
appears at the beginning of the name.
Use the dialing keys (0-9) to edit the name (see the Character chart on
page 15)
Press
VOL-/CID to move the cursor to the left or VOL+/ to the right.
Press CHAN/REMOVE to erase a character.
Press SELECT or PROG to move to the telephone number and the screen
shows ENTER NUMBER.
Use the dialing keys (0-9) to edit the telephone number.
Press VOL-/CID to move the cursor to the left or VOL+/ to the right.
Press CHAN/REMOVE to erase a digit.
Press REDIAL/PAUSE to insert a dialing pause (a P appears).
Press SELECT or PROG. The screen displays DISTINCT RING? and the
current setting, Y or N.
6. Press VOL-/CID or VOL+/ to choose Y (yes) to customize this entry, or
choose N (no) for a normal ringer. If you choose Y, a is displayed with
the entry.
7. Press SELECT or PROG to confirm and you hear a confirmation tone.
Reassign speed dial locations
Press and hold the speed dial location key (1-9) of
the desired entry when the handset is not in use.
When the screen shows the desired entry, press
SELECT. Press VOL-/CID or VOL+/ until
SPEED flashes.
Press SELECT and the screen shows ENTER 1-9.
Press a key (1-9) to reassign this entry into another memory location, then
you hear a confirmation tone.
1.
2.
3.
1.
•
•
6.
7.
•
•
•
5.
1.
2.
3.
4.
SPEED EDIT DEL
8005959511
01
SPEED EDIT DEL
8005959511
01
If the location is not empty, the new entry replaces the old entry and the old
entry is moved to a directory location.
20
Telephone operation
Delete a speed dial entry
Press and hold the speed dial location key (1-9) of
the desired entry when the handset is not in use.
When the screen displays the desired entry, press
SELECT. Press VOL-/CID or VOL+/ until
DEL flashes.
Press SELECT and the screen shows ERASE NO YES with the selected
telephone number.
Press VOL+/ until YES flashes.
Press SELECT to confirm and you hear a confirmation tone.
1.
2.
3.
4.
5.
SPEED EDIT DEL
8005959511
01
About caller ID
This product supports caller ID services provided by most local telephone
service providers. Depending on your service subscription, you may see
the caller’s number, or the caller’s name and number that are sent by the
telephone service provider after the first or second ring. Caller ID allows you to
see the name, number, date and time of calls.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of the
caller before answering the telephone, even while on another call.
It may be necessary to change your telephone service to use this feature.
Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate services (you may
need to combine these services).
You have only caller ID service, or only call waiting service.
You do not subscribe to caller ID or call waiting services.
There are fees associated with caller ID services. In addition, services may not
be available in all areas.
This product can provide information only if both you and the caller are in
areas offering caller ID service and if both telephone service providers use
compatible equipment. The time and date are sent by the telephone service
provider along with the call information.
Caller ID information may not be available for every incoming call. Callers may
intentionally block their names and/or telephone numbers. To view call log
entries with numbers between 16 and 24 digits, you must save the entry to the
directory (see page 23).
•
•
•
You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to either caller ID or combined
caller ID with call waiting service.
21
Telephone operation
Caller ID history
If you subscribe to caller ID service provided by your telephone service
provider, information about each caller will appear after the first or second ring.
If you answer a call before the caller information appears on the screen, it is
not saved in the call log.
The call log stores up to 45 entries. Each entry has up to 24 digits for the
phone number and 15 characters for the name. If the phone number has
more than 15 digits, only the last 15 digits appear. If the name has more than
15 characters, only the first 14 characters are shown and saved in the call
log.
You can review, redial, and copy an entry into the directory.
Entries appear in reverse chronological order.
When the call log is full, the oldest entry is deleted to make room for new
incoming call information.
CID EMPTY shows when there are no records in the call log.
Memory match
When the incoming telephone number matches exactly a telephone number
in your directory, the name on the screen matches the corresponding name in
your directory.
For example, if Linda Jones calls, her name appears as Linda if this is how
you entered it into your directory.
•
•
•
•
•
Date of call
Time of call
Caller’s telephone
number
Caller’s name
New call log indicator
and location in the
call log
VTECH
800-595-9511
NEW05
6:10AM 08/17
If the phone number has more than 24 digits, it will not be saved or shown in
the call log.
The number shown in the call log is in the format sent by the telephone service
provider. The telephone service provider usually delivers ten-digit phone
numbers (area code plus phone number). If the telephone number of the caller
does not exactly match a number in your directory, the name appears as it is
delivered by the telephone service provider. For example if the telephone
service provider includes the area code but your directory number does not, the
name appears as delivered by the telephone service provider.
22
Telephone operation
Review the call log
Press VOL-/CID when the telephone is not in use.
Press VOL-/CID or VOL+/ to browse.
Make call log entries ready to dial
Although the call log entries received have 10 digits (the
area code plus the seven-digit number), in some areas,
you may dial only the seven digits, or a 1 plus the seven
digits, or a 1 plus the area code plus the seven digits.
You can change the number of digits that you dial from
or store to the directory.
While reviewing the call log, press # repeatedly to show
different dialing options for local and long distance
numbers before dialing or saving the telephone number
in the directory.
Press 1 repeatedly if you need to add or remove 1 in
front of the telephone number before dialing or saving it
in the directory.
When the number is shown in the correct format for
dialing, press on the handset to call the number.
Dial a call log number
Press VOL-/CID when the telephone is not in use.
Press VOL-/CID or VOL+/ to browse to the desired entry, then press
to call.
-OR-
Press
VOL-/CID or VOL+/ to browse to the desired entry, then press
SELECT and DIAL flashes. Press or SELECT to call.
1.
2.
1.
2.
800-595-9511
1-800-595-9511
595-9511
1-595-9511
800-595-9511
1-800-595-9511
595-9511
1-595-9511
If you have programmed the home area code (see page 10), only the last seven
digits of the incoming phone numbers from that area code will be displayed
while reviewing the call log. Press # repeatedly to display all possible dialing
options.
The name (if available), telephone number, date and time of all
incoming calls are shown on the screen.
You hear a beep when you have reached the end of the call log and the
screen shows END OF LIST.
•
•
23
Telephone operation
Save a call log entry to the directory
Press VOL-/CID when the telephone is not in use.
Press VOL-/CID or VOL+/ to select the desired
entry. If you wish to change how the number is
saved, press # repeatedly until the desired option
displays. See the Make call log entries ready to
dial section on page 22.
Press SELECT, then press VOL-/CID or VOL+/
until PROGRAM flashes.
Press SELECT and the screen shows the name
and number. The cursor appears at the beginning of the name.
Use the dialing keys (0-9) to edit the name if necessary. See the Character
chart on page 15.
Press VOL-/CID to move the cursor to the left or VOL+/ to the right.
Press
CHAN/REMOVE to erase a character.
Press SELECT or PROG to move to the telephone number.
Use the dialing keys (0-9) to edit the telephone number if necessary.
Press VOL-/CID to move the cursor to the left or VOL+/ to the right.
Press CHAN/REMOVE to erase a digit.
Press REDIAL/PAUSE to insert a dialing pause (a P appears).
Press SELECT and press VOL-/CID or VOL+/
to choose Y (yes) to customize this entry, or
choose N (no) for a normal ringer. If you choose Y,
a is displayed with the directory entry.
Press SELECT to confirm and you hear a
confirmation tone.
Delete from the call log
Delete an entry:
Press VOL-/CID when the telephone is not in use.
Press VOL-/CID or VOL+/ to select the desired entry.
Press CHAN/REMOVE and you hear a confirmation tone.
Delete all entries:
Press and hold CHAN/REMOVE when the telephone is not in use. The
screen show ERASE ALL? N Y and the current choice flashes.
Press VOL+/ until Y (yes) flashes.
Press SELECT and you hear a confirmation tone.
1.
2.
3.
3.
•
•
•
5.
•
•
•
•
6.
7.
1.
2.
3.
1.
2.
3.
DISTINCT RING? N
8005959511
DIAL PROGRAM
800-595-9511
NEW28
5:40PM 12/30
800-595-9511
NEW28
5:40PM 12/30
24
Telephone operation
Displays When
PRIVATE NAME The caller is blocking the name information.
PRIVATE NUMBER The caller is blocking the telephone number
information.
PRIVATE CALLER The caller is blocking the name and number
information.
UNKNOWN NAME This caller’s name is unavailable.
UNKNOWN NUMBER This caller’s number is unavailable.
UNKNOWN CALLER No call information is available about this caller.
Call log display screen messages
25
Appendix
Displays: When:
LOW BATTERY The battery needs to be recharged.
CID EMPTY There are no call log entries.
CONNECTING... The cordless handset is searching for the
telephone base.
DIRECTORY EMPTY There are no directory entries.
MEMORY FULL The directory is full.
XX MISSED CALLS There are unreviewed calls in the call log.
NEW VOICEMAIL There are new voicemail message(s) from
the local telephone company.
**PAGING** The cordless handset locator has been
activated.
PHONE The handset is in use.
**RINGING** There is an incoming call.
RINGER OFF The handset ringer is turned off.
SCANNING... The telephone base is searching for another
available channel.
Handset display screen messages
Appendix
Flashes when the battery is low and needs charging.
Handset ringer of line 1 is turned off.
New voicemail received from the telephone service provider.
NEW New missed call(s) in call log.
MUTE Microphone is muted.
Handset screen icons
26
Appendix
Handset and telephone base indicators
Handset lights
CHARGE On when the handset is charging in the telephone base.
Telephone base lights
IN USE On when line 1 is in use.
Flashes quickly when there is an incoming call.
Flashes slowly when a call is on hold.
VOICEMAIL Flashes when there are new voicemail from the
telephone service provier.
27
Appendix
Battery
It takes up to 16 hours for the battery to be fully charged. When it is fully charged,
you can expect the following performance:
Operation Operating time
While in use (talking) Five hours
While not in use (standby*) Six days
*Operating times vary depending on your actual use and the age of the battery.
**Handset is not charging or in use.
The battery needs charging when:
A new battery is installed in the handset.
The handset beeps every minute while on a call.
The handset beeps and LOW BATTERY displays on the handset.
Place in charger displays on the handset.
A battery is properly installed and the screen is blank.
CAUTION:
To reduce the risk of fire or injury, read and follow these instructions:
Use only the battery(ies) provided or equivalent. To order a replacement, visit our
website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, please visit
www.vtechcanada.com or call 1 (800) 267-7377.
Do not dispose of the battery(ies) in a fire. Check with local waste management codes
for special disposal instructions.
Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may
cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
Exercise care in handling batteries in order not to create a short circuit with conductive
materials.
Charge the battery(ies) provided with or identified for use with this product only in
accordance with the instructions and limitations specified in this manual.
Observe proper polarity orientation between the battery and metallic contacts.
To prevent fire or shock hazard, do not expose this product to water or any type of
moisture.
•
•
•
•
•
•
•
•
•
•
•
•
28
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
For Customer Service, visit our website at www.vtechphones.com or
call 1 (800) 595-9511. In Canada, please visit www.vtechcanada.com or
call 1 (800) 267-7377.
My telephone does not work at all.
Make sure the battery is installed and charged correctly (page 2-5). For optimum daily
performance, return the handset to the telephone base after use.
Make sure the power adapter is securely plugged into an outlet not controlled by a
wall switch.
Make sure the telephone line cord is plugged firmly into the telephone base and the
wall jack.
Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,
then plug it back in. Allow up to one minute for the cordless handset and telephone
base to synchronize.
Charge the battery in the handset for up to 16 hours.
If the battery is completely depleted, it can take up to 10 minutes to charge the
handset before BATTERY LOW appears on the screen (page 5).
Remove and re-insert the battery. If that still does not work, it may be necessary to
purchase a new battery.
Disconnect the telephone base from the telephone wall jack and plug in a working
telephone. If the other telephone does not work, the problem is probably in the wiring
or the local service. Call the telephone service provider.
BATTERY LOW shows on handset screen.
Place the handset in the telephone base for recharging.
Remove and reinstall the battery and use it until fully depleted, then recharge the
handset in the telephone base for up to 16 hours.
If the above measures do not correct the problem, replace the battery.
The battery does not charge in the handset or the handset battery does
not accept charge.
Make sure the handset is placed in the telephone base correctly. The CHARGE light
on the handset should be on.
Remove and reinstall the battery, then charge for up to 16 hours.
If the handset is in the telephone base but the CHARGE light on the handset is not
on, refer to The CHARGE light is off in this section (page 29).
If the battery is completely depleted, it can take up to 10 minutes to charge the
handset before BATTERY LOW appears on the screen (page 5).
Purchase a new battery. Refer to the Battery section (page 27).
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
29
Appendix
Troubleshooting
The CHARGE light is off.
Clean the charging contacts on the handset and telephone base each month with a
pencil eraser or a dry non-abrasive fabric.
Make sure the power adapter and telephone line cord are plugged in correctly and
securely.
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to
one minute for the handset and telephone base to reset.
There is no dial tone.
First, try all the above suggestions.
Move the handset closer to the telephone base. It may be out of range.
The telephone line cord may be malfunctioning. Install a new telephone line cord.
Disconnect the telephone base from the telephone wall jack and connect a different
telephone. If there is no dial tone on this telephone either, the problem is in your
wiring or local service. Contact your telephone service provider.
The telephone does not ring when there is an incoming call.
Make sure the handset ringer volume is not set to off (see page 9).
Make sure the telephone line cord and power adapter are plugged in properly
(page 2).
The handset may be too far from the telephone base. Move it closer to the telephone
base.
There may be too many extension phones on the telephone line to allow all of them to
ring simultaneously. Unplug some of them.
If the other telephones in your home are having the same problem, the problem is in the
wiring or local service. Contact your telephone service provider (charges
may apply).
Other electronic products may cause interference to your cordless telephone. Install
your telephone as far away as possible from electronic devices such as: wireless
routers, radios, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless
telephones.
Test a working telephone at the telephone wall jack. If another telephone has the
same problem, the problem is in the telephone wall jack. Contact your telephone
service provider (charges may apply).
The telephone line cord may be malfunctioning. Install a new telephone line cord.
Reinstall the battery and place the handset in the telephone base.
Wait for the handset to synchronize with the telephone base. Allow up to one minute
for this to take place.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
30
Appendix
Troubleshooting
I cannot dial out.
First, try all the above suggestions.
Make sure there is a dial tone before dialing. It is normal if the handset takes a second
or two to synchronize with the telephone before producing a dial tone. Wait an extra
second before dialing.
If the other telephones in your home are having the same problem, the problem is in the
wiring or local service. Contact your telephone service provider (charges may apply).
Eliminate any background noise. Mute the cordless handset before dialing, or dial from
another room in your home with less background noise.
My handset beeps and is not performing normally.
Make sure the power cord is securely plugged into the telephone base. Plug the
telephone base into a different working electrical outlet not controlled by a wall switch.
Move the handset closer to the telephone base. It may be out of range.
Reset the telephone base by unplugging the electrical power to the base. Wait for 15
seconds and plug it back in again. Allow up to one minute for the cordless handset
and the telephone base to synchronize.
Other electronic products can cause interference to your cordless telephone.
Install your telephone as far away from these electronic devices as possible: wireless
routers, radios, radio towers, pager towers, cellular telephones, intercoms, room
monitors, televisions, personal computers, kitchen appliances and other cordless
telephones.
There is interference during a telephone conversation.
My calls fade out when I am using the cordless handset.
The handset may be out of range. Move it closer to the telephone base.
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
your telephone lines, you must install a DSL filter between the telephone line cord and
the telephone wall jack. The filter prevents noise and caller ID problems caused by
DSL interference. Contact your DSL service provider for more information about DSL
filters.
Appliances or other cordless telephones plugged into the same circuit as the
telephone base can cause interference. Try moving the appliance or telephone base
to another outlet.
Other electronic products can cause interference to your cordless telephone. Install your
telephone as far away as possible from the following electronic devices: wireless routers,
radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms,
room monitors, televisions, VCRs, personal computers, kitchen appliances, and other
cordless telephones.
If your telephone is plugged in with a modem or a surge protector, plug the telephone
(or modem/surge protector) into a different location. If this doesn’t solve the problem,
relocate your telephone or modem farther apart from each other, or use a different surge
protector.
•
•
•
•
•
•
•
•
•
•
•
•
•
31
Appendix
Troubleshooting
The location of your telephone base can impact the performance of your cordless
phone. For better reception, install the telephone base in a centralized location within
your home or office, away from walls or other obstructions. In many environments,
elevating the telephone base improves overall performance.
Disconnect the telephone base from the telephone wall jack and plug in a corded
telephone. If calls are still not clear, the problem is probably in the wiring or local
service. Contact your local service company (charges may apply).
If the other telephones in your home are having the same problem, the problem is in
the wiring or local service. Contact your local telephone service provider (charges
may apply).
I hear other calls when using the telephone.
Press CHAN/REMOVE to switch to a clearer channel when on a call.
Disconnect the telephone base from the telephone wall jack. Plug in a different
telephone. If you still hear other calls, the problem is probably in the wiring or local
service. Contact your telephone service provider.
I hear noise on the cordless handset and the keys do not work.
Make sure the telephone line cord is plugged in securely.
My caller ID features are not working properly.
Caller ID is a subscription service. You must subscribe to this service from your
telephone service provider for this feature to work on your telephone.
The caller may not be calling from an area which supports caller ID.
Both you and the callers’ telephone service providers must use equipment compatible
with the caller ID service.
The caller ID information shows after the first or second ring.
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
your telephone lines, you must install a DSL filter between the telephone line cord and
the telephone wall jack. The filter prevents noise and caller ID problems caused by
DSL interference. Contact your DSL service provider for more information about
DSL filters.
The telephone does not receive caller ID or the telephone does not show
caller ID during call waiting.
Make sure you subscribe to caller ID with call waiting features provided by your
telephone service provider.
The caller may not be calling from an area which supports caller ID.
Both you and the caller’s telephone service providers must use equipment compatible
with caller ID service.
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
your telephone lines, you must install a DSL filter between the telephone line cord and
the telephone wall jack. The filter prevents noise and caller ID problems caused by
DSL interference. Contact your DSL service provider for more information about DSL
filters.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
32
Appendix
Troubleshooting
Caller ID entries do not match the numbers I need to dial.
Caller ID service delivers 10 digits (the area code plus the seven-digits number).
If you need to dial something other than 10 digits, see page 22 for instructions on
changing the number.
If you dial seven digits for local calls you may want to use the home area code feature
(see page 10).
POWER FAILURE OR OUT OF RANGE shows on the handset screen.
The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a working
electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in
the power adapter and reinstall the battery. Place the handset in the telephone base
and allow up to one minute for the handset and telephone base to synchronize.
Other electronic products may prevent your handset and telephone base from
communicating with each other. Install your telephone base as far away from
these electronic devices as possible: wireless routers, radios, cellular telephones,
intercoms, room monitors, televisions, personal computers, kitchen appliances and
other cordless telephones.
An icon and NEW VOICEMAIL shows on the handset and the
VOICEMAIL light is flashing on the telephone base and I don’t know why.
Your telephone has voicemail indication feature. If icon and NEW VOICEMAIL
appear on the handset and the VOICEMAIL light is flashing on the telephone base,
your telephone has received a signal from your telephone service provider that you
have a voicemail message waiting for you to retrieve from your telephone service
provider. Contact your telephone service provider for more information on how to access
your voicemail.
I cannot retrieve voicemail messages.
If you subscribe to voicemail ervice from your telephone service provider (charges may
apply), contact your telephone service provider for more information on how to access
your voicemail.
Common cure for electronic equipment
If the telephone is not responding normally, put the cordless handset in the telephone
base. If it does not respond, try the following (in the order listed):
Disconnect the power to the telephone base.
Disconnect the battery on the cordless handset.
Wait a few minutes before connecting power to the telephone base.
Reinstall the battery and place the cordless handset in the telephone base .
Wait for the cordless handset to synchronize with the telephone base. Allow up to one
minute for this to take place.
•
•
•
•
•
•
•
•
•
•
•
•
33
Appendix
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury, including the following:
Read and understand all instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.
Use a damp cloth for cleaning.
Do not use this product near water.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
Slots and openings in the back or bottom of the telephone base and handset are provided for
ventilation. To protect them from overheating, these openings must not be blocked by placing the
product on a soft surface such as a bed, sofa or rug. This product should never be placed near
or over a radiator or heat register. This product should not be placed in any area where proper
ventilation is not provided.
This product should be operated only from the type of power source indicated on the marking
label. If you are not sure of the type of power supply in your home, consult your dealer or local
power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord may
be walked on.
Never push objects of any kind into this product through the slots in the telephone base or
handset because they may touch dangerous voltage points or create a short circuit. Never spill
liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized
service facility. Opening or removing parts of the telephone base or handset other than specified
access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can
cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.
Unplug this product from the wall outlet and refer servicing to an authorized service facility under
the following conditions:
When the power supply cord or plug is damaged or frayed.
If liquid has been spilled onto the product.
If the product has been exposed to rain or water.
If the product does not operate normally by following the operating instructions. Adjust only
those controls that are covered by the operation instructions. Improper adjustment of other
controls may result in damage and often requires extensive work by an authorized technician to
restore the product to normal operation.
If the product has been dropped and the telephone base and/or handset has been damaged.
If the product exhibits a distinct change in performance.
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk
of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Only put the handset of your telephone next to your ear when it is in normal talk mode.
The power adapter is intended to be correctly oriented in a vertical or floor mount position. The
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or
cabinet outlet.
SAVE THESE INSTRUCTIONS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
A.
B.
C.
D.
E.
F.
13.
14.
15.
16.
34
Appendix
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac
pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians
that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,
when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using
wireless telephones.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain
distance - which can vary with the locations of the telephone base and handset, the weather, and the
layout of your home or office.
When the handset is out of range, the handset displays Out of range OR no power at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not
connect well when you press . Move closer to the telephone base, then press to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference.
To
improve reception, move closer to the telephone base.
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you
ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle
it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own
safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only
with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning
solvents of any kind.
•
•
•
Remember that electrical appliances can cause serious injury if used when you are wet or standing
in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then remove
the telephone by the unplugged cords.
35
Appendix
About cordless telephones
Privacy: The same features that make a cordless telephone convenient create some limitations.
Telephone calls are transmitted between the telephone base and the cordless handset by radio
waves, so there is a possibility that the cordless telephone conversations could be intercepted by
radio receiving equipment within range of the cordless handset. For this reason, you should not
think of cordless telephone conversations as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a working
electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot
be made from the cordless handset if the telephone base is unplugged, switched off or if the
electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to televisions and VCRs. To minimize or prevent such interference, do not place
the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR often reduces or
eliminates the interference.
Rechargeable batteries: Exercise care in handling batteries in order not to create a short
circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may
overheat and cause harm. Observe proper polarity between the battery and the battery charger.
Nickel-cadmium rechargeable batteries: Dispose of these batteries in a safe manner. Do not
burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
•
•
•
•
•
The RBRC® seal
The RBRC® seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is
voluntarily participating in an industry program to collect and recycle these batteries at the end of
their useful lives, when taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-cadmium batteries
into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers
participating in the RBRC® program or at authorized VTech product service centers. Please call
1-800-8-BATTERYTM for information on Ni-Cd battery recycling and disposal bans/restrictions
in your area. VTech’s involvement in this program is part of its commitment to protecting our
environment and conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
36
Appendix
Warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase
(“Consumer” or “you”) that the Product and all accessories provided in the sales package
(“Product”) are free from defects in material and workmanship, pursuant to the following terms
and conditions, when installed and used normally and in accordance with the Product operating
instructions. This limited warranty extends only to the Consumer for Products purchased and used
in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship
during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace
at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may
use new or refurbished replacement parts. If we choose to replace the Product, we may replace
it with a new or refurbished Product of the same or similar design. We will retain defective parts,
modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive
remedy. VTech will return the repaired or replacement Products to you in working condition. You
should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If
VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this
limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days
from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the
original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water or other
liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than an
authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network
reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial
numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of
America or Canada, or used for commercial or institutional purposes (including but not limited to
Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of
systems outside the unit.
37
Appendix
Warranty (continued)
How do you get warranty service?
To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada,
please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a
check of the Product’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport of the
Product(s) to the service location. VTech will return repaired or replaced Product under this limited
warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for
damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty,
or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will
request that you authorize the cost of repair prior to any further repair activity. You must pay for the
cost of repair and return shipping costs for the repair of Products that are not covered by this limited
warranty.
What must you return with the Product to get warranty service?
Return the entire original package and contents including the Product to the VTech service
location along with a description of the malfunction or difficulty; and
Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product
model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all
other written or oral communications related to this Product. VTech provides no other warranties
for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the
Product. There are no other express warranties. No one is authorized to make modifications to this
limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one
year from the date of purchase. Some states/provinces do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be
liable for any indirect, special, incidental, consequential, or similar damages (including, but not
limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost
of substitute equipment, and claims by third parties) resulting from the use of this Product. Some
states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
1.
2.
38
Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device
under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are
intended to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two condi-
tions: (1) this device may not cause harmful interference, and (2) this device must accept any interfer-
ence received, including interference that may cause undesired operation. Privacy of communications
may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product.
This product has been tested and found to comply with the FCC criteria. The handset may be safely
held against the ear of the user. The telephone base shall be installed and used such that parts of the
user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or
more.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This
identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting
to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to
your telephone line and still have them ring when you are called. The REN for this product is encoded
as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is
0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information,
please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment
connected to your telephone line, ensure the connection of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, consult your telephone
service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has
been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its
authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
•
•
•
•
FCC, ACTA and IC regulations
39
Appendix
FCC, ACTA and IC regulations (continued)
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to notify
you before interrupting service. If advance notice is not practical, you will be notified as soon as
possible. You will be given the opportunity to correct the problem and the telephone service provider
is required to inform you of your right to file a complaint with the FCC. Your telephone service provider
may make changes in its facilities, equipment, operation, or procedures that could affect the proper
functioning of this product. The telephone service provider is required to notify you if such changes are
planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference, including interference that may cause undesired
operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada
technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of
the maximum number of devices allowed to be connected to a telephone interface. The termination on
an interface may consist of any combination of devices subject only to the requirement that the sum of
the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
40
Appendix
Technical specifications
Frequency control Crystal controlled PLL synthesizer
Transmit
frequency
Handset: 5857.20-5865.90 MHz
Telephone base: 912.75-917.10MHz
Channels 30
Nominal effective
range
Maximum power allowed by FCC and IC.
Actual operating range may vary according to environmental
conditions at the time of use.
Size Handset: 2.00 X 1.24 X 7.49 in (50.7 X 31.5 X 190.2 mm)
Telephone base: 3.54 X 3.56 X 5.74 in (90.0 X 90.3 X 145.8 mm)
Weight Handset: 5.25oz (148.8g) (including battery)
Telephone base: 4.89oz (138.6g)
Power
requirements
Handset: 3.6V 400mAh Ni-Cd battery
Telephone base: 7.5V AC @ 200mA
Memory Handset directory: 20 memory locations (9 speed dial inclusive);
up to 24 digits and 14 characters
Handset call log: 45 memory locations;
up to 11 digits and 15 characters
41
Appendix
Index
A
About caller ID 16
About cordless telephones 28
Answer calls 10
Appendix 20
B
Battery 21
Battery installation and charging 3
C
Call log 17
Call log display screen messages 19
Call waiting 10
Channel 10
Character chart 12
Charging 3
Clear voicemail 9
Copy a directory entry into speed dial 14
D
Date and time 7
Delete a directory entry 13
Delete a speed dial entry 16
Delete from the call log 19
Dial a call log number 18
Dial a number from the directory 14
Dial a speed dial number 16
Dial mode 8
Directory 11
DSL filter 2
E
Edit a directory entry 12
Edit a speed dial entry 15
End calls 10
F
FCC, ACTA and IC regulations 31
Find handset 11
G
Getting started 1
H
Handset display screen messages 20
Handset layout 5
Home area code 8
I
Important safety instructions 22
Index 34
L
Language 9
M
Maintenance 28
Make call log entries ready to dial 18
Make calls 10
O
Operating range 28
P
Parts checklist 1
R
Reassign speed dial locations 16
Redial 11
Review the call log 17
Review the directory 12
Ringer 7
Ringer volume 7
S
Save a call log entry to the directory 18
Speed dial 14
Store a directory entry 11
Store a speed dial entry 14
42
Appendix
Index
T
Technical specifications 33
Telephone base installation 2
Telephone base layout 6
Telephone operation 10
Telephone settings 7
Temporary tone dialing 10
The RBRC® seal 32
Troubleshooting 23
V
Volume 10
W
Wall bracket installation 3
Warranty 29
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008
Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5
Copyright © 2009 for VTECH TELECOMMUNICATIONS LTD.
Printed in China.
91-002684-010-100