VTech Telecommunications 80-7279-00 1.9GHz CORDLESS PHONE User Manual 21Aug09 EL52200 300 400 CIB 8 19 09

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User’s manual
EL52200/EL52300/EL52400
DECT 6.0 cordless
telephone/answering
system with caller ID/
call waiting
Congratulations
on purchasing your new AT&T product. Before using this AT&T product,
please read Important safety information on page 66 of this user’s manual.
Please thoroughly read the user’s manual for all the feature operations and
troubleshooting information you need to install and operate your new AT&T
product. You can also visit our website at www.telephones.att.com or
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Model #: EL52200 (two handsets)
EL52300 (three handsets)
EL52400 (four handsets)
Type: DECT 6.0 cordless telephone with answering system
Serial #: ________________________________________________________________
Purchase date: __________________________________________________________
Place of purchase: ______________________________________________________
Both the model and serial number of your AT&T product can be found on the
bottom of the telephone base.
Telephones identified with this logo have reduced noise
and interference when used with most T-coil equipped
hearing aids and cochlear implants. The TIA-1083
Compliant Logo is a trademark of the Telecommunications
Industry Association. Used under license.
The ENERGY STAR® program (www.energystar.gov)
recognizes and encourages the use of products that save
energy and help protect our environment. We are proud to
mark this product with the ENERGY STAR® label indicating
it meets the latest energy efficiency guidelines.
© 2009 Advanced American Telephones. All rights reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Telephone base
Wall-mount bracket
Battery for cordless handset
(2 for EL52200)
(3 for EL52300)
(4 for EL52400)
User’s manual
Cordless handset
(2 for EL52200)
(3 for EL52300)
(4 for EL52400)
Charger for cordless
handset with power
adapter installed
(1 for EL52200)
(2 for EL52300)
(3 for EL52400)
Power adapter for
telephone base
Battery compartment cover
(2 for EL52200)
(3 for EL52300)
(4 for EL52400)
Telephone line cord
Quick start guide
User’s manual
EL52200/EL52300/
EL52400
DECT 6.0 cordless
telephone/answering
system with caller ID/
call waiting
Table of contents
Reviewing the directory...................35
Dialing, deleting and editing
a directory entry............................36
Speed dial locations..........................38
Getting started
Telephone overview..............................2
Indicator lights and alert tones ......4
Screen icons .............................................5
Telephone base and charger
installation...........................................6
Battery installation and charging ..8
Wall-mount installation ...................10
Caller ID operation
Caller ID overview ..............................40
Reviewing call history.......................43
Returning a call and deleting
an entry..............................................44
Saving a caller ID history entry in
the directory ....................................45
Telephone settings
Menu overview .....................................13
Handset settings .................................14
Answering system settings ............18
Telephone base ringer volume ....22
Answering system operation
Answering system and
voicemail ...........................................46
Answering system overview ..........47
Message playback ..............................49
Recording and playing memo.......51
Message window displays ..............52
Remote access .....................................53
Telephone operation
Making, answering and ending
a call....................................................23
Options while on calls......................25
Redial ........................................................28
Handset locator ...................................29
Intercom ..................................................30
Call transfer using intercom..........31
Appendix
Display screen messages................55
Troubleshooting...................................57
Maintenance ..........................................65
Important safety information........66
Directory
Directory overview .............................32
Directory storage ................................33
FCC part 68 and ACTA .....................68
FCC part 15............................................69
Limited warranty .................................70
Technical specifications...................72
Index..........................................................73
Remote access wallet card............75
ii
See pages 8-9 for easy
instructions.
You must install and charge the
handset battery before using
the cordless handset.
Install the telephone base close to a telephone wall jack and an electrical
outlet not controlled by a wall switch. The telephone base can be placed
on a flat surface or vertically mounted on the wall (page 10). For optimum
range and better reception, place the telephone base in a central and open
location.
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (page 6). The filter prevents
noise and caller ID problems caused by DSL interference. Please contact your
DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset
or telephone base display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as: television sets, VCRs, or other cordless
telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing machine or
work bench.
Getting started
Telephone overview
REDIAL/PAUSE
DIR/VOLUME
Press repeatedly to view the
last 20 numbers dialed
(page 28).
Press to scroll up while in
menus (page 13).
Press to increase the listening
volume (pages 25, 48 and 49).
While entering numbers,
press and hold to insert a
dialing pause (pages 23 and 33).
Press to show directory entries
when the telephone is not in
use (page 35).
PHONE/FLASH
While entering names or
numbers in the directory, press
to move the cursor to the left
(page 33).
Press to make or answer a call
(page 23).
During a call, press to answer
an incoming call when you
receive a call waiting alert
(page 25).
CID/VOLUME
Press to scroll down while in
menus (page 13).
Press to decrease the listening
volume (pages 25, 48 and 49).
While reviewing a caller ID
history entry, press repeatedly
to add or remove 1 in front of
the telephone number before
dialing or saving it in the
directory (page 43).
Press to show the caller ID
history when the telephone is
not in use (page 43).
While entering names or
numbers in the directory, press
to move the cursor to the
right (page 33).
MUTE/DELETE
During a call, press to mute
the microphone (page 25).
MENU/SELECT
While predialing, press to
delete digits (page 23).
Press to display the menu
(page 13).
While reviewing the redial list,
directory or caller ID history,
press to delete an individual
entry (pages 28, 36 and 44).
Once in the menu, press to
select an item or save an
entry or setting (page 13).
OFF/CLEAR
TONE
During a call, press to hang up
(page 24).
During a call, press to send
touch-tone signals (page 26).
While using menus, press to
cancel an operation, back up
to the previous menu, or exit
the menu display (page 13).
SPEAKER
Press to turn on the handset
speakerphone, press again to
resume normal handset use
(page 24).
Press and hold while the
telephone is not in use
to erase the missed calls
indicator (page 42).
INT
Press to initiate an intercom
conversation or transfer a call
(pages 30 and 31).
Press repeatedly to display
other dialing options when
reviewing a caller ID history
entry (page 43).
Getting started
Telephone overview
> indicates the feature
you want to select.
Main menu
Using menus
PLAY NEW MSGS (page 49)
Press MENU/SELECT to enter
the main menu.
ANSWERING SYS (page 18)
Press DIR or CID to scroll
through menu items.
DIRECTORY (page 32)
CALL LOG (page 40)
>PLAY NEW MSGS
ANSWERING SYS
Press MENU/SELECT to select
or modify an item.
RINGERS (page 14)
SETTINGS (pages 14-17)
Press
OFF/CLEAR to cancel
an operation, back up to the
previous menu, or exit the
menu display.
ANSWER ON/OFF
Press to turn the built-in answering system on
or off (page 47).
Message window
Number of messages.
During playback, message number currently
playing.
PLAY/STOP
Press to start or stop message playback (page 50).
DELETE
Press to delete the message currently playing
(page 50).
Press twice to delete all old messages when
the telephone is not in use (page 50).
REPEAT
Press to repeat a message (page 50).
Press twice to play the previous message
(page 50).
SKIP
Press to skip a message (page 50).
HANDSET LOCATOR
Press to make handsets beep so you can locate
them (page 29).
VOLUME
While the telephone is not in use, press to adjust
the telephone base ringer volume (page 22).
During call screening or message playback,
press to adjust the listening volume (pages 48
and 50).
Getting started
Indicator lights and alert tones
Handset indicator lights
CHARGE light
On when the handset is charging in the telephone base or
charger.
Backlight (lighted display and dial pad)
On when the handset is lifted from the telephone base or
charger.
On when a key is pressed.
SPEAKER light
On when the speakerphone is in use.
Telephone base indicator lights
ANS ON/OFF light
On when the answering system is on.
IN USE light
On when the handset is in use or when the answering system
is answering an incoming call.
Flashes when another telephone on the same line is in use.
Flashes quickly when there is an incoming call.
Handset alert tones
One beep
A key is pressed.
One long beep
Start recording.
Two short beeps
Command has failed.
-ORYou have reached the beginning or end of the list.
Three short beeps
Out of range while the handset is on a call.
Three short high-pitched beeps
The telephone has completed the command successfully.
Four short beeps
Low battery warning.
Telephone base alert tones
Beeps every 10 seconds
Message alert.
Four short beeps
You have reached the minimum or maximum volume.
Getting started
Screen icons
Low battery; place handset in telephone
base or charger to recharge.
(flashing)
Indicates the battery voltage level.
or
or
HANDSET 1
Battery is charging.
16 MISSED CALLS
10:30PM
MSG #
10/16
(animated display)
or
(animated display)
The speakerphone is in use.
The handset ringer is turned off.
New voicemail received from the
telephone service provider.
Answering system is turned on.
New message in the answering system.
Missed and unreviewed calls.
Microphone is muted.
MSG #
Number of messages currently playing.
(XX/YY; XX is the number of new
messages; YY is the total number of all
messages.)
10/16
Getting started
Telephone base and charger installation
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack. The filter prevents noise and
caller ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
Follow the steps below to install the telephone.
NOTE: The telephone base comes ready for tabletop use without installing the wall-mount
bracket. If you want to mount your telephone on a wall, refer to Wall-mount installation on
page 10 for details.
Electrical outlet not
controlled by a wall
switch
5. Plug the large
end of the larger
power adapter
into an electrical
outlet not
controlled by a
wall switch.
Telephone wall jack
DSL filter (not
included) required
if you have DSL
high-speed Internet
service.
Telephone line cord
4. Plug the other
end of the
telephone line
cord into a
telephone wall
jack.
3. Route the cords
through the slots.
1. Plug the small
end of the larger
power adapter
into the POWER
jack on the
bottom of the
telephone base.
2. Plug one end of
the telephone
line cord into the
TEL LINE jack on
the bottom of the
telephone base.
Getting started
Telephone base and charger installation
Plug the large end
of the smaller power
adapter into an
electrical outlet not
controlled by a wall
switch.
Ensure the small
end of the smaller
power adapter is
plugged in the jack
on the bottom of the
charger.
IMPORTANT INFORMATION:
• Use only the power adapters provided with this product. To obtain a replacement, visit our
website at
www.telephones.att.com or call 1 (800) 222-3111. In
1 (866) 288-4268.
Canada, dial
• The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling,
under-the-table or cabinet outlet.
Getting started
Battery installation and charging
Battery installation
Install the battery as shown below.
1. Plug the battery
connector securely
into the socket inside
the handset battery
compartment, matching
the color-coded label.
2. Insert the supplied battery
with the label THIS SIDE
UP facing up as indicated.
4. Charge the handset by placing it face up in
the telephone base or charger. The CHARGE
light is on when charging.
3. Align the cover flat
against the battery
compartment, then slide it
upwards until it clicks into
place.
To replace the battery, press the tab
and slide the battery compartment
cover downwards. Lift out the old
battery and disconnect it from the
handset. Follow the instructions above
to install and charge the new battery.
IMPORTANT INFORMATION:
Use only the supplied rechargeable battery or replacement battery (model BT8001). To order,
www.telephones.att.com, or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
visit our website at
Getting started
Battery installation and charging
Battery charging
Once you have installed the battery, the screen indicates
the battery status (see table below). If necessary, place
the handset in the telephone base or charger to charge
the battery. For best performance, keep the handset in
the charger when not in use. The battery is fully charged
after 16 hours of continuous charging. See Technical
specifications on page 72 for battery operating times.
HANDSET 1
16 MISSED CALLS
10:30PM
11/20
Battery status icon
If the screen is blank, you need to charge the handset without interruption
for at least 10 minutes to give the handset enough charge to use the
telephone for a short time. The screen shows LOW BATTERY and the
backlight is off until you have charged the battery without interruption for at
least one hour. The following table summarizes the battery charge indicators
and actions to take.
Battery indicators
Battery status
Action
The screen is blank.
Battery has no charge and
the handset cannot be used.
Charge without interruption
until the screen shows
HANDSET X (at least 10
minutes).
The screen shows PLACE IN
Battery has very little charge
and the handset cannot be
used.
Charge without interruption
until the screen shows
HANDSET X (at least four
minutes).
Battery has enough charge to
be used for a short time.
Charge without interruption
until the screen shows
HANDSET X (at least one
hour).
Battery is charged.
To keep the battery charged,
place it in the telephone base
or charger when not in use.
CHARGER and
flashes
The screen shows LOW
BATTERY and
flashes.
The screen shows HANDSET X
and the battery icon shows
or
NOTE: If you are on a call in low battery mode, you hear four short beeps every minute.
Getting started
Wall-mount installation
The telephone base comes ready for tabletop use (see Telephone base and
charger installation on page 6). If you want to mount your telephone on a
wall, use the provided wall-mount bracket to connect with a standard dualstud telephone wall-mounting plate. If you do not have this mounting plate,
you can purchase one from many hardware or consumer electronics retailers.
Professional assistance may be required to install the mounting plate.
Tabletop to wall-mount installation
To install the telephone base in the wall-mount position, make sure you
first unplug the power adapter from the electrical outlet and unplug the
telephone line cord from the wall outlet.
1. Plug one end of the telephone line cord into the TEL LINE jack on the
bottom of the telephone base. Plug the small end of the larger power
adapter into the POWER jack on the bottom of the telephone base.
2. Position the telephone base as shown below. Insert the extended tabs of
the wall-mount bracket into the slots on the back of the telephone base.
Push the telephone base down until it clicks securely in place.
3. Route the telephone line cord through the wall-mount bracket hole. Route
the power cord out of the bottom of the telephone.
Slots for wall-mount
bracket installation
DSL filter (not included)
required if you have DSL highspeed Internet service.
10
Getting started
Wall-mount installation
4. Plug the other end of the telephone line cord into the telephone wall jack.
Plug the large end of the larger power adapter into an electrical outlet not
controlled by a wall switch.
DSL filter (not included)
required if you have DSL highspeed Internet service.
5. Align the holes on the wall-mount bracket with the wall-mounting plate
and slide the bracket down until it locks securely. Bundle the telephone
line cord and power adapter cord neatly with twist ties.
DSL filter
DSL filter
11
Getting started
Wall-mount installation
Wall-mount to tabletop installation
To change the telephone base from the wall-mount position to tabletop
position, follow the steps below.
1. Unplug the large end of the larger power adapter from the electrical
outlet.
2. Slide and remove the wall-mount bracket from the wall-mounting plate. If
the telephone line cord and power adapter cord are bundled, untie them
first. Unplug the end of the telephone line cord from the telephone wall
jack.
3. Lift the telephone base up to detach it from the wall-mount bracket.
4. Refer to Telephone base and charger installation on page 6 to reinstall
the telephone base.
12
Telephone settings
Menu overview
Use the menu to change the telephone settings.
1. Press MENU/SELECT in idle mode (when the telephone is
HANDSET 1
not in use) to enter the main menu.
16 MISSED CALLS
2. Press DIR or CID to scroll until the > is next to the
feature you want to select.
10:30
11/20
3. Press MENU/SELECT to select or save the highlighted item.
The handset is in
-ORidle mode.
Press
OFF/CLEAR to cancel an operation, back up to
the previous menu or exit the menu display.
>PLAY NEW MSGS
-ORANSWERING SYS
Press and hold
OFF/CLEAR to cancel an operation
and return to idle mode.
-ORIf no key is pressed after 30 seconds, the handset
> indicates the feature
automatically cancels an operation and returns to
you want to select.
idle mode.
PM
NOTE: The menus PLAY NEW MSGS, ANSWERING SYS, DIRECTORY, CALL LOG,
CLR VOICEMAIL, SET DATE/TIME, HOME AREA CODE and DIAL MODE are stored in the
telephone base, and are shared by all handsets. Changes made to them on any one handset
apply to all.
Main menu
PLAY NEW MSGS
ANSWERING SYS
DIRECTORY
CALL LOG
RINGERS
SETTINGS
PLAY MESSAGES
ANNOUNCEMENT
DEL ALL OLD
RECORD MEMO
ANSWER ON/OFF
ANS SYS SETUP
CALL SCREENING
RINGER VOLUME
# OF RINGS
RINGER TONE
REMOTE CODE
MSG ALERT TONE
LCD LANGUAGE
CLR VOICEMAIL
KEY TONE
SET DATE/TIME
HOME AREA CODE
DIAL MODE
13
Telephone settings
Handset settings
Ringer volume
Use this feature to set the handset ringer volume level (1-6), or turn the
ringer off. When the ringer is off,
appears on the handset screen.
1.
2.
3.
4.
5.
Press MENU/SELECT in idle mode to enter the main menu.
Press DIR or CID to scroll to >RINGERS. Press MENU/SELECT.
Press MENU/SELECT to select >RINGER VOLUME.
RINGER VOLUME
Press DIR or CID to sample each volume level.
Press MENU/SELECT to save your preference and return
to the main menu.
NOTES:
• Changing the handset ringer volume does not affect the base ringer volume. For more
information on the base ringer volume, see Telephone base ringer volume on page 22.
• The handset ringer volume also determines the ringer volume of intercom calls (see
Intercom on page 30).
• If the handset ringer volume is set to off, that handset is silenced for all incoming calls,
but that handset still has the paging tone when initiating the handset locator feature (see
Handset locator on page 29).
OFF/CLEAR or MUTE/DELETE silences the ringer
• While the telephone is ringing, pressing
temporarily on that handset only (see Temporary ringer silencing on page 23).
Ringer tone
Use this feature to choose one of 10 ringer tones for the handset.
1. Follow steps 1 and 2 in Ringer volume on this page.
2. Press DIR or CID to scroll to >RINGER TONE, then
RINGER TONE
press MENU/SELECT.
3. Press DIR or CID to sample each ringer tone.
4. Press MENU/SELECT to save your preference and return
to the main menu.
NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.
LCD language
Use this feature to select the language used for all screen displays.
1.
2.
3.
4.
Press MENU/SELECT in idle mode to enter the main menu.
LCD LANGUAGE
Press DIR or CID to scroll to >SETTINGS.
ENGLISH
Press MENU/SELECT twice to select >LCD LANGUAGE.
Press DIR or CID to select ENGLISH, FRANÇAIS or
ESPAÑOL.
5. Press MENU/SELECT to save your preference and return to the main menu.
14
Telephone settings
Handset settings
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your
telephone service provider, this feature provides a visual
indication when you have new voicemail messages.
NEW VOICEMAIL and
appear on the handset screen.
HANDSET 1
NEW VOICEMAIL
10:30PM
11/20
NOTES:
• Your telephone service provider might alert you to new voicemail messages with a stutter
(broken) dial tone. Contact your telephone service provider for more details.
• This feature does not indicate new messages recorded on your telephone’s built-in
answering system.
• For more information about the difference between your answering system and voicemail,
see Answering system and voicemail on page 46.
Clear voicemail indication
Use this feature when the telephone indicates there is new voicemail but
there is none. This may occur, for example, when you have accessed your
voicemail while away from home. This feature only turns off the displayed
NEW VOICEMAIL message and
icon; it does not delete your voicemail
messages. As long as you have new voicemail messages, your telephone
service provider continues to send the signal to turn on the indicator.
To manually turn off the new voicemail indicator:
1. Press MENU/SELECT when in idle mode to enter the main menu.
2. Press DIR or CID to scroll to >SETTINGS, then press
TURN OFF
MENU/SELECT.
INDICATOR?
3. Press DIR or CID to scroll to >CLR VOICEMAIL, then press
MENU/SELECT. The screen shows TURN OFF INDICATOR?
4. Press MENU/SELECT to turn the voicemail indication off,
or press
OFF/CLEAR to cancel the procedure.
NOTES:
• Your telephone service provider might alert you to new voicemail messages with a stutter
(broken) dial tone. Contact your telephone service provider for more details.
• For information about using your voicemail service, contact your telephone service
provider for assistance.
15
Telephone settings
Handset settings
Key tone
The handset is factory programmed to beep with each key press. If you turn
off the KEY TONE, there are no beeps when you press keys.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press DIR or CID to scroll to >SETTINGS, then press
KEY TONE
MENU/SELECT.
ON
3. Press DIR or CID to scroll to >KEY TONE, then press
MENU/SELECT.
4. Press DIR or CID to select ON or OFF.
5. Press MENU/SELECT to save your preference and return to the main menu.
Set date/time
The answering system announces the date and time of each message
received prior to playing it. Before using the answering system, set the date
and time as follows. If you subscribe to caller ID service, the day, month and
time are set automatically with each incoming call (see About caller ID on
page 40). However, the year must be set so that the day of the week can be
calculated from the caller ID information.
Follow the steps below to set the month, day, year and time.
1. Follow steps 1 and 2 in Key tone on this page.
SET DATE
2. Press DIR or CID to scroll to >SET DATE/TIME, then
--/--/-press MENU/SELECT.
3. Press DIR or CID to select the month, or use the dial
pad keys to enter the correct number (01-12), then press
MENU/SELECT to confirm.
4. Press DIR or CID to select the day, or use the dial pad keys to enter the
correct number (01-31), then press MENU/SELECT to confirm.
5. Press DIR or CID to select the year, or use the dial pad keys to enter the
correct number (01-99), then press MENU/SELECT to confirm.
6. Press DIR or CID to select the hour, or use the dial
SET TIME
pad keys to enter the correct number (01-12), then press
--:-- -MENU/SELECT to confirm.
7. Press DIR or CID to select the minute, or use the dial
pad keys to enter the correct number (00-59), then press
MENU/SELECT to confirm.
8. Press DIR or CID to select AM or PM, then press MENU/SELECT to confirm.
There is a confirmation tone.
16
Telephone settings
Handset settings
Home area code
If you dial seven digits to make a local call (no area code required), enter
your area code into the telephone as the home area code. When you receive
a call from within your home area code, the caller ID history only displays the
seven digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID history. If
you dial 10 digits to make a local telephone call, do not use this home area
code feature. If you do, you will not be able to place calls from your caller ID
history as they have only seven digits.
1. Press MENU/SELECT in the idle mode to enter the main menu.
2. Press DIR or CID to scroll to >SETTINGS, then press MENU/SELECT.
3. Press DIR or CID to scroll to >HOME AREA CODE, then
HOME AREA CODE
press MENU/SELECT.
___
4. Press the dial pad keys to enter a three-digit home area
code. Press MUTE/DELETE to delete digits while entering.
5. Press MENU/SELECT to save the setting and return to the
main menu.
NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to
make a local call (area code + telephone number), you will need to delete your home area
code. Follow steps 1 through 3 above, while the home area code displaying, press and hold
MUTE /DELETE. The home area code is now restored to its default setting of _ _ _ (empty).
Dial mode
Use this feature to choose tone (touch-tone) or pulse (dial-pulse) dialing. The
factory setting is TONE. Change this to PULSE only if you do not have touchtone dialing service.
DIAL MODE
1. Follow steps 1 and 2 in Home area code on this page.
TONE
2. Press DIR or CID to scroll to >DIAL MODE, then press
MENU/SELECT.
3. Press DIR or CID to select TONE or PULSE.
4. Press MENU/SELECT to save the setting and return to the main menu.
NOTE: If you have dial-pulse (rotary) dialing service only, refer to Temporary tone dialing
on page 26 to temporarily switch from dial-pulse to touch-tone dialing during a call.
17
Telephone settings
Answering system settings
Answering mode
Unless you change it, the answering system is on and ready to record
messages. You can turn the answering system off, but if you do so, the
answering system does not answer calls and record incoming messages.
1. Press MENU/SELECT when in idle mode to enter the main menu.
2. Press DIR or CID to scroll to >ANSWERING SYS, then
ANSWER ON/OFF
press MENU/SELECT.
ON
3. Press DIR or CID to scroll to >ANSWER ON/OFF, then
press MENU/SELECT.
4. Press DIR or CID to select between ON and OFF, then
press MENU/SELECT to confirm the setting. A confirmation tone sounds.
NOTES:
• If the answering system is off and there is an incoming call, the system answers after 10 rings
and announces to the caller, “Please enter your remote access code.” For more information
about remote access, see Remote access on page 53.
• You can also turn the answering system on or off from the telephone base. Refer to
Turning the answering system on or off at the telephone base on page 47 for details.
Outgoing announcement
Outgoing announcements are the messages callers hear when calls are
answered by the answering system.
The telephone has a pre-recorded outgoing announcement, “Hello. Please
leave a message after the tone.” You can use this announcement, or record
your own announcement.
You can record an announcement up to 90 seconds. The system does not
record any announcement shorter than two seconds.
To record a new outgoing announcement
Use the following steps to record an outgoing announcement with a
recording of your own.
1. Press MENU/SELECT when in idle mode to enter the main >ANNOUNCEMENT
menu.
DELETE ALL OLD
2. Press DIR or CID to scroll to >ANSWERING SYS, then
press MENU/SELECT.
3. Press DIR or CID to scroll to >ANNOUNCEMENT, then
press MENU/SELECT. The system announces, “To play,
2-PLAY
3-DELETE
5-STOP
7-RECORD
press 2. To record, press 7.”
4. Press 7. The system announces “Record after the tone,
press 5 when you are done.”
18
Telephone settings
Answering system settings
5. Speak towards the microphone on the handset.
6. Press 5 when you finish the recording.
RECORD ANNC...
5-STOP
NOTE: If the answering system memory is full, when you press 7
in step 4, the answering system announces, “Memory is full.” You must
delete some messages before you can record a new announcement.
To play the current outgoing announcement
Use the following steps to listen to the current outgoing announcement.
1. Follow steps 1-3 in To record a new outgoing announcement on page 18.
2. Press 2 to play the current announcement from the
2-PLAY
3-DELETE
speakerphone.
5-STOP
7-RECORD
• Press DIR/VOLUME to increase or press CID/VOLUME
to decrease the message playback volume.
• Press SPEAKER to switch between speakerphone and
handset earpiece.
To delete your outgoing announcement
Use the following steps to delete the outgoing announcement you recorded.
1. Follow steps 1-3 in To record a new outgoing
2-PLAY
3-DELETE
announcement on page 18.
5-STOP
7-RECORD
2. Press 2 to play the current announcement.
3. Press 3 during playback to delete your recorded
announcement.
If your announcement is deleted, calls are answered with the pre-recorded
announcement, “Hello. Please leave a message after the tone.”
19
Telephone settings
Answering system settings
Call screening setup
Use this menu to choose whether incoming messages are played through the
speaker on the telephone base while they are being recorded.
To change the settings:
1. Press MENU/SELECT when in idle mode to enter the main menu.
2. Press DIR or CID to scroll to >ANSWERING SYS, then
CALL SCREENING
press MENU/SELECT.
ON
3. Press DIR or CID to scroll to >ANS SYS SETUP. Press
MENU/SELECT.
4. Press MENU/SELECT to select >CALL SCREENING.
5. Press DIR or CID to choose between ON and OFF.
6. Press MENU/SELECT to confirm your setting. A confirmation tone sounds.
NOTE: For more details about the feature call screening, see Call screening on page 48.
Number of rings
Use this feature to set the answering system to answer an incoming call after
two, four, or six rings. You can also select toll saver, which is explained below.
Unless you change it, the answering system answers an incoming call after
four rings.
To set the number of rings:
1. Follow steps 1-3 in Call screening setup on this page.
# OF RINGS
2. Press DIR or CID to scroll to ># OF RINGS, then press
MENU/SELECT.
3. Press DIR or CID to scroll and choose among 2, 4, 6 or
TOLL SAVER.
• Toll saver - the answering system answers a call after two rings if
you have new messages, and after four rings when there are no new
messages. This feature allows you to check for new messages and avoid
paying long distance charges if you are calling from out of your local area.
4. Press MENU/SELECT to confirm your setting. A confirmation tone sounds.
NOTE: If you subscribe to a voicemail service offered through your telephone service
provider, see Answering system and voicemail on page 46.
20
Telephone settings
Answering system settings
Remote access code
To access your answering system remotely from any touch-tone telephone,
you need to enter a two-digit number (10-99). Unless you change it, the
remote access code is 19.
To change the remote access code:
1. Press MENU/SELECT when in idle mode to enter the main menu.
2. Press DIR or CID to scroll to >ANSWERING SYS, then
REMOTE CODE
press MENU/SELECT.
19
3. Press DIR or CID to scroll to >ANS SYS SETUP, then
press MENU/SELECT.
4. Press DIR or CID to scroll to >REMOTE CODE, then
press MENU/SELECT.
5. Press DIR or CID to change the remote access code.
6. Press MENU/SELECT to confirm your setting. A confirmation tone sounds.
NOTE: For more details about the feature remote access, refer to Remote access on page 53.
Message alert tone
When the message alert tone is set to ON, and there is at least one new
message, the telephone base beeps every 10 seconds. Unless you change it,
the message alert tone is set to off.
To change the setting:
1. Follow steps 1-3 in Remote access code on this page.
2. Press DIR or CID to scroll to >MSG ALERT TONE, then
press MENU/SELECT.
3. Press DIR or CID to choose between ON and OFF.
4. Press MENU/SELECT to confirm your setting. A
confirmation tone sounds.
MSG ALERT TONE
ON
NOTES:
• The message alert tone beeps only if all the conditions below are met:
– Answering system is on.
– Message alert tone setting is on.
– There are new messages.
• To temporarily turn off the message alert tone, see Temporarily turning off the message
alert tone on page 48.
21
Telephone settings
Telephone base ringer volume
Use the following step to set the ringer volume level (1-6), or turn the ringer off.
• When the telephone is not in use, press
VOLUME
on the telephone base to adjust the ringer volume.
A sample of the ringer sounds as you adjust the
volume. The telephone base announces, “Base ringer
is off” when you set the volume to 0.
22
Telephone operation
Making, answering and ending a call
Making a call
To make a call:
PHONE/FLASH, then wait for the dial tone.
1. Press
-ORPress SPEAKER to use the speakerphone, then wait
for the dial tone.
2. Use the dial pad keys to enter the telephone number.
PHONE
0:01:30
888-722-7702
The screen displays the
elapsed time as you
talk (in hours, minutes
and seconds).
On-hook dialing (predialing):
1. Use the dial pad keys to enter the telephone number.
• Press REDIAL/PAUSE to insert a three-second dialing pause.
• Press MUTE/DELETE to make corrections.
PHONE/FLASH to call.
2. Press
-ORPress SPEAKER to call using the speakerphone.
-ORPress and hold
OFF/CLEAR to return to the idle mode.
888-722-7702
NOTE: Pressing
PHONE/FLASH to access services from your telephone service provider
does not affect the elapsed time.
Temporary ringer silencing
While the telephone is ringing, press
OFF/CLEAR or
MUTE/DELETE to silence the ringer temporarily on that
handset only.
RINGER MUTE
This turns off the ringer without disconnecting the call. The
next incoming call rings normally at the preset volume.
NOTE: Unless the ringer volume is turned off on that handset, each handset rings when
there is an incoming call.
Answering a call
• Press any dial pad key (also known as Any Key Answer)
or
PHONE/FLASH.
-OR• Press SPEAKER to use the speakerphone.
23
Telephone operation
Making, answering and ending a call
Speakerphone
During a call, press SPEAKER to switch between
speakerphone and normal handset use.
Press
SPEAKER
0:01:30
888-722-7702
OFF/CLEAR to hang up.
NOTES:
• The speakerphone uses more power than the normal handset. If the handset battery
becomes very low while you are using the speakerphone, the call remains in speakerphone
mode until you hang up or the battery becomes depleted. When the battery is very low,
you cannot switch a call from normal handset use to speakerphone mode.
• If you use the speakerphone during LOW BATTERY mode, the handset is not lit except for
SPEAKER button.
the
• After installing the battery in the handset, the screen may show LOW BATTERY. If you use
speakerphone at this time, the battery may become depleted. Follow the instructions in
Battery installation and charging on page 8.
Ending a call
• Press
OFF/CLEAR.
-OR• Put the handset in the telephone base or charger to
end the call automatically (also known as Auto Off).
24
Telephone operation
Options while on calls
Volume control
While on a call, press DIR/VOLUME to increase or press
CID/VOLUME to decrease the listening volume.
When the volume reaches the minimum or maximum
setting, you hear two beeps.
NOTE: The handset earpiece volume setting (1-5) and speakerphone
volume setting (1-6) are independent.
Mute
Use the mute function to turn off the microphone. You can hear the caller,
but the caller does not hear you.
To mute the call:
• Press MUTE/DELETE. When mute is on, the handset screen
shows MUTED for a few seconds and the MUTE icon
appears until you turn off mute.
PHONE
0:01:30
MUTED
To un-mute the call:
• Press MUTE/DELETE and then resume speaking. When
mute is off, MICROPHONE ON appears temporarily on
the handset screen.
-ORMute is automatically canceled when you end the call.
Flash/call waiting
For more information on caller ID with call waiting, refer to About caller ID on
page 40. If you subscribe to call waiting service provided by your telephone
service provider, you hear a beep if someone calls you while you are already
on a call.
• Press
PHONE/FLASH to put your current call on hold
and take the new call.
• Press
PHONE/FLASH anytime to switch back and
forth between calls.
NOTES:
• Press
PHONE/FLASH to access other telephone service provider subscriber services, as
described by your telephone service provider.
• The telephone cannot display the information if another telephone on the same line is in
use. Make sure all extensions are not in use.
25
Telephone operation
Options while on calls
Temporary tone dialing
If you have dial-pulse (rotary) dialing service only, use this feature to
temporarily switch from dial-pulse to touch-tone dialing during a call.
1. Dial the number during a call.
2. Press TONE . The telephone sends touch-tone signals.
3. The telephone automatically returns to pulse dial mode
after you end the call.
Chain dialing
Use this feature to dial numbers stored in the directory or caller ID history
while you are on a call.
Chain dialing is useful if you need to access numbers other
PHONE
0:01:30
than telephone numbers (such as bank account numbers or
888-722-7702
access codes) from the directory or caller ID history.
• To access the directory while on a call:
1. Press MENU/SELECT.
>DIRECTORY
2. Press DIR or CID to scroll to >DIRECTORY, then
CALL LOG
press MENU/SELECT.
3. Press DIR or CID to scroll or press the dial pad keys
to find the desired entry (see To search by name on
page 35).
Charlie Johnson
4. Press MENU/SELECT. The telephone automatically dials 888-883-2445
the displayed number.
• To access the caller ID history while on a call:
1. Press MENU/SELECT.
ROBERT BROWN
2. Press DIR or CID to scroll to >CALL LOG, then press
800-360-4121
MENU/SELECT.
3. Press DIR or CID to scroll to the desired entry.
8:30
11/20
(If necessary, refer to step 2 in To view the dialing
options on page 43.)
4. Press MENU/SELECT. The telephone automatically dials the
displayed number.
PM
26
Telephone operation
Options while on calls
• To access the redial list while on a call:
1. Press REDIAL/PAUSE.
2. Press DIR or CID to scroll to the number you want
to dial.
3. Press MENU/SELECT. The handset automatically dials
the displayed number.
REDIAL
888-722-7702
NOTES:
• While on a call, you cannot edit a directory entry or copy a caller ID entry into the directory.
• If the directory or caller ID history is in use, the screen shows NOT AVAILABLE AT THIS TIME.
OFF/CLEAR to exit directory, caller ID history or redial list and return to
• Press and hold
the call without dialing the displayed number.
Join a call in process
If a handset is already on a call and you would like to join the call:
• Press
PHONE/FLASH or SPEAKER on another system handset.
To exit the call:
• Press
OFF/CLEAR or place the handset in the
telephone base or charger.
The call is terminated once all handsets hang up.
NOTE: You can only use two system handsets at the same time
on an outside call.
27
Telephone operation
Redial
The handset can store the 20 numbers recently called from this handset in
the redial list.
To review numbers in the redial list
1. Press REDIAL/PAUSE in idle mode.
2. Press DIR or CID to scroll through the 20 recently
called numbers (up to 30 digits each). The handset
beeps twice at the beginning or end of the list.
OFF/CLEAR to exit the redial list.
3. Press
To call a number from the redial list
1. Use the steps 1 and 2 in To review numbers in the
redial list on this page to scroll to the desired number.
PHONE/FLASH.
2. Press
-ORPress SPEAKER to use the speakerphone.
REDIAL
888-722-7702
To delete a number in the redial list
1. Use the steps 1 and 2 in To review numbers in the redial list on this
page to scroll to a number.
2. Press MUTE/DELETE to delete the displayed number from the redial list.
To call the number most recently called (last number redial)
PHONE/FLASH, then wait for the dial tone.
1. Press
-ORPress SPEAKER to use the speakerphone, then wait for
the dial tone.
2. Press REDIAL/PAUSE The screen shows the number most
recently called.
3. Press MENU/SELECT. The handset automatically dials the
displayed number.
-ORWait at least two seconds. The handset automatically
dials the displayed number.
-ORPress and hold
OFF/CLEAR to return to the call without
dialing the number most recently called.
28
PHONE
0:00:10
REDIAL
888-722-7702
PHONE
0:00:18
888-722-7702
Telephone operation
Handset locator
The handset locator feature is useful if you misplace
any handsets.
To start the paging tone:
• Press HANDSET LOCATOR on the telephone base
to start the paging tone on all handsets for 60
seconds.
To stop the paging tone:
• Press
PHONE/FLASH, SPEAKER, or any dial pad
key (0-9, , or #) on the handset(s).
-OR• Press HANDSET LOCATOR on the telephone base.
NOTE: If you press
OFF/CLEAR or MUTE/DELETE on a handset,
the ringer of the handset is silenced but the paging tone continues.
29
Telephone operation
Intercom
To make and answer an intercom call
Use the intercom feature for conversation between handsets.
1. Press INT on your handset when not in use.
• If you have a two-handset system (EL52200), your
handset screen shows CALLING OTHER HANDSET.
• If you have more than two handsets (EL52300 or
EL52400), your screen shows INTERCOM TO: Use the
dialing keys (1-3 or 1-4) to select the other handset.
Your handset screen shows CALLING HANDSET X.
• The other handset rings and its screen shows either
OTHER HANDSET IS CALLING (EL52200) or
HANDSET X IS CALLING (EL52300 or EL52400).
PHONE/FLASH,
2. To answer the intercom call, press
SPEAKER, INT, or any dial pad keys (0-9, #, ) on the
other handset. Both handsets now show INTERCOM.
OFF/CLEAR, or
3. To end an intercom call, press INT,
place the handset back in the telephone base or charger.
Both handsets now show INTERCOM ENDED.
INTERCOM TO:
CALLING
HANDSET X
INTERCOM
NOTES:
• Before the intercom call is answered, you can cancel the intercom call by pressing
OFF/CLEAR or INT on your originating handset.
• If the other handset is not answered within 60 seconds or if it is in the directory or caller
ID history mode, or is on a call, or is out of range, your originating handset shows
UNABLE TO CALL TRY AGAIN.
• Pressing
OFF/CLEAR or MUTE/DELETE temporarily silences the intercom ringer.
• You can use a maximum of four handsets at a time. When two handsets are used on an
intercom call, use two other system handsets for an outside call or another intercom call.
To answer an incoming call during an intercom call
If you receive an incoming outside call during an intercom call, there is an
alert tone.
To answer the call:
• Press
PHONE/FLASH. The intercom call ends automatically.
To end the intercom call without canceling the incoming call:
• Press
OFF/CLEAR.
To let the answering system answer the incoming call:
• Do nothing. If the answering system is on, it answers the incoming call
after the number of rings you have set.
30
Telephone operation
Call transfer using intercom
Use the intercom feature to transfer an outside call to another system
handset.
PHONE
1. During a call, press INT.
• If you have a two-handset system (EL52200), the outside
call is put on hold and your handset screen shows
CALLING OTHER HANDSET. The other handset rings
and its screen shows OTHER HANDSET IS CALLING.
• If you have more than two handsets (EL52300 or
EL52400), your screen shows TRANSFER TO: Use the
dial pad keys to enter a handset number. The outside
call is put on hold and your handset screen shows
CALLING HANDSET X. The other handset rings and its
screen shows HANDSET X IS CALLING.
2. To answer the intercom call on the other handset, press
PHONE/FLASH, SPEAKER, INT, or any dial pad keys
(0-9, #, ). The outside call is still on hold and both
handsets now show INTERCOM. You can now have a
private conversation between the system handsets.
0:00:20
TRANSFER TO:
CALLING
HANDSET X
INTERCOM
NOTES:
• To cancel the transfer and return to the external call before the
OFF/CLEAR , or press
intercom call is answered, press and hold
INT on your handset.
PHONE/FLASH or
• If the other handset does not answer the intercom call within 60 seconds, or if the other
handset is in the directory or caller ID history mode, or is out of range, the calling handset
shows UNABLE TO CALL TRY AGAIN on its screen and automatically returns to the
external call.
3. From this intercom call, you have the following options:
• You can let the other handset join you on the outside call in a threeway conversation. Press and hold INT on the calling handset.
OFF/CLEAR, or place
• You can transfer the call. Press
CALL TRANSFERED
your handset back in the telephone base or charger.
Your screen shows CALL TRANSFERED. The other
handset automatically connects to the outside call.
• You can switch between the outside call (OUTSIDE CALL
appears on the screen) and the intercom call (INTERCOM appears on the
screen). Press INT on your handset to switch.
• The other person can end the intercom call by pressing
OFF/CLEAR,
or by placing the other handset back in the telephone base or charger.
The outside call continues with the original system handset.
31
Directory
Directory overview
Shared directory
The directory is stored in the telephone base, and is shared
by all handsets. Changes made to the directory on any one
handset apply to all.
Charlie Johnson
888-883-2445
NOTE: Only one handset can review the directory at a time. If another
handset attempts to enter the directory, the screen shows NOT AVAILABLE AT THIS TIME.
Directory memory capacity
The directory can store up to 100 entries, with a maximum of 15
alphanumeric characters (including spaces) for the names and 30 digits for
the telephone numbers. A convenient search feature can help you find and
dial numbers quickly (see To search by name on page 35).
If there are already 100 entries, the screen shows LIST FULL.
You cannot store a new number until you delete one.
LIST FULL
If the directory is empty, when you access it, the screen
shows DIRECTORY EMPTY.
Exiting the directory
Press
OFF/CLEAR to cancel an operation, back up to the
previous menu, or exit the menu display. Press and hold
OFF/CLEAR to return to the idle mode.
If you pause for too long while creating or reviewing an
entry, the procedure times out and you have to begin again.
Speed dial overview
This telephone has 10 speed dial locations where you can
assign telephone numbers from the directory you wish to
dial numbers using fewer keys than usual. For more details,
refer to Speed dial locations on page 38.
If a directory entry is also in a speed dial location, while
reviewing the directory, the number of speed dial location
will be with that directory entry.
The speed dial locations are in the telephone base and is
shared by all handsets. Changes made to the entries in the
speed dial locations on any one handset apply to all.
Charlie Johnson
888-883-2445
07
Indicates this
directory entry is
also in the seventh
speed dial location.
NOTE: Only one handset can access the speed dial locations at a time. If another handset
attempts to access the speed dial locations, the screen shows NOT AVAILABLE AT THIS TIME.
32
Directory
Directory storage
1. Press MENU/SELECT in idle mode to use the main menu.
-ORYou can also store a number in the directory while predialing.
Do the following:
a. While the handset is in idle mode, use the dial pad keys to enter the
telephone number (up to 30 digits).
• Press and hold REDIAL/PAUSE to insert a three-second dialing pause
(a P appears).
• Press MUTE/DELETE to make corrections.
b. Skip to step 6.
2. Press DIR or CID to scroll to >DIRECTORY, then press MENU/SELECT.
3. Press DIR or CID to highlight >ADD CONTACT.
4. Press MENU/SELECT.
ENTER NUMBER
888-883-2445_
5. Enter the telephone number when prompted.
• Copy a number from redial:
a. Press REDIAL/PAUSE.
b. Press DIR or CID or press REDIAL/PAUSE repeatedly to locate the
number to copy.
c. Press MENU/SELECT to copy the number.
-OR• Use the dial pad keys to enter a number (up to 30 digits).
– Press DIR or CID to move the cursor to the left or right.
– Press and hold REDIAL/PAUSE to enter a three-second dialing pause
(a P appears).
– Press MUTE/DELETE to erase digits.
– Press and hold MUTE/DELETE to erase all digits.
6. Press MENU/SELECT to save the number in the display.
7. Enter the name when prompted. Use the dial pad keys and refer to
Character chart on page 34 to enter a name (up to 15 characters). Each
time you press a key, the character on that key appears. Additional key
presses produce other characters on that key.
• Press # to add a space.
ENTER NAME
• Press DIR or CID to move the cursor to the left or right. Charlie Johnson_
• Press MUTE/DELETE to erase characters.
• Press and hold MUTE/DELETE to erase all characters.
33
Directory
Directory storage
• Character chart:
Dial
Key
Characters by number of key press
10
11
‘
space
NOTE: The first letter of every word is capitalized. The remaining letters in a word start
as lower case letters shown in the chart above.
8. Press MENU/SELECT to store your new directory entry. The screen shows
SAVED and then SET SPEED DIAL?
9. Press MENU/SELECT to assign a speed dial location to
>1: 
this entry.
2: Robert Brown
-ORPress
OFF/CLEAR to store the entry in the directory
without assigning a speed dial location to this entry (skip
the following steps). You can assign it later (see
Charlie Johnson
To assign or reassign a speed dial location to a
888-883-2445
directory entry on page 38).
10. Press DIR or CID to scroll to an empty speed dial location.
01
11. Press MENU/SELECT to confirm. The new entry appears.
NOTE: The screen shows ALREADY SAVED if the number is already in the directory. You
cannot save the same number.
34
Directory
Reviewing the directory
To review directory entries
1. Press DIR when in idle mode to show the first entry in
the directory. DIRECTORY EMPTY appears if there are no
directory entries.
-ORYou can also show the first entry in the directory by pressing
MENU/SELECT when in idle mode. Press DIR or CID to
scroll to >DIRECTORY, then press MENU/SELECT twice.
2. Press DIR or CID to browse through the directory. Entries
appear alphabetically by the first letter in the name.
Charlie Johnson
888-883-2445
01
Christine Smith
888-722-7702
NOTE: If the telephone number in the directory exceeds 15 digits, < appears in front of the
telephone number. Press TONE to move towards the end of the telephone number or press # to
move towards the beginning of the telephone number.
To search by name
1. Press DIR when in idle mode to show the first entry in the directory.
2. When an entry appears, press the dial pad keys (2-9) to
Charlie Johnson
start a name search (alphabetical search).
888-883-2445
The directory shows the first name beginning with the
first letter associated with the dial pad key if there is an
01
entry in the directory that begins with that letter.
3. To see other names that start with the letters on the same dial pad key,
keep pressing the key. The names appear in alphabetical order.
For example, if you have the names Jennifer, Jessie, Kevin and Linda in
your directory:
• If you press 5 (JKL) once, Jennifer displays.
• If you press 5 (JKL) twice, Jessie displays.
• If you press 5 (JKL) three times, Kevin displays.
• If you press 5 (JKL) four times, Linda displays.
• If you press 5 (JKL) five times, Jennifer displays again.
NOTES:
• If there is no name matching the first letter of the key you press, the directory shows a
name that matches the following letters of the key.
• If you press a key (2-9) and no name starts with the letters on that key, the directory
shows the entry that matches the next letter in the directory.
35
Directory
Dialing, deleting and editing a directory entry
To dial a directory number
1. Press
DIR when in idle mode.
Robert Brown
2. Press DIR or CID to browse through the directory and
find the desired entry.
-ORUse the alphabetical search to find the desired entry.
Refer to steps 2 and 3 in To search by name on page 35.
PHONE/FLASH or SPEAKER to dial the
3. Press
displayed telephone number from the directory.
800-360-4121
PHONE
0:00:20
Robert Brown
To delete a directory entry
1. Follow steps 1 and 2 in To dial a directory number on this
page to find the entry.
2. Press MUTE/DELETE. The screen shows DELETE CONTACT?
3. Press MENU/SELECT to delete the displayed entry from the
directory. Once deleted, you cannot retrieve that entry.
-ORPress
OFF/CLEAR to exit and leave the entry intact.
Robert Brown
800-360-4121
NOTE: If the directory entry you deleted is also in the speed dial
location, the telephone will automatically clear the speed dial location
that entry occupied.
To edit a directory entry
1. Follow steps 1 and 2 in To dial a directory number on
this page to find the desired entry.
2. Press MENU/SELECT to modify the entry.
3. To edit the name, press DIR or CID to scroll to >NAME.
Press MENU/SELECT to show EDIT NAME. Follow step 7
in Directory storage on page 33 to edit the characters.
-ORTo edit the number, press DIR or CID to scroll to
>NUMBER. Press MENU/SELECT to show EDIT NUMBER.
Follow step 5 in Directory storage on page 33 to edit
the digits.
Charlie Johnson
888-883-2445
01
EDIT
>NAME
EDIT
>NUMBER
36
Directory
Dialing, deleting and editing a directory entry
-OREDIT
>SPEED DIAL
To assign or reassign a speed dial location, press DIR
or CID to scroll to >SPEED DIAL. Press MENU/SELECT to
show the speed dial list. Do the following:
• To assign a speed dial location to this entry, press
DIR or CID to scroll to an empty speed dial location.
-OR• To reassign another speed dial location to this entry, press DIR or CID
to scroll to another speed dial location. Press MENU/SELECT. The screen
shows REPLACE?
4. Press MENU/SELECT to confirm. The screen shows the
Charlie
883-2445
updated entry.
07
37
Directory
Speed dial locations
To assign or reassign a speed dial location to a directory entry
While reviewing the directory, you can use the steps in To edit a directory entry
on page 36 to assign or reassign a speed dial location to a directory entry.
You can also follow the steps below to use the main menu to assign or
reassign a speed dial location to a directory entry.
1. Press MENU/SELECT in idle mode.
>SPEED DIAL
REVIEW
2. Press DIR or CID to scroll to >DIRECTORY. Press
MENU/SELECT.
3. Press DIR or CID to scroll to >SPEED DIAL. Press
MENU/SELECT.
>1: 
4. To assign a speed dial location, press DIR or CID to
2: Robert Brown
scroll to an empty speed dial location.
-ORTo reassign another speed dial location, press DIR or
CID to scroll to another speed dial location.
Charlie Johnson
5. Press MENU/SELECT to show the directory.
888-883-2445
6. Press DIR or CID to browse through the directory and
find the desired entry.
-ORUse the alphabetical search to find the desired entry.
Refer to steps 2 and 3 in To search by name on page 35. >1: Charlie John
2: Robert Brown
7. Press MENU/SELECT to confirm. The name (up to 12
characters) of the desired directory entry appears in the
selected speed dial location.
8. Press
OFF/CLEAR to return to idle mode or repeat steps 4-7 to fill in
other speed dial locations.
NOTES:
• If the directory is empty, when you press
DIRECTORY EMPTY.
MENU/SELECT
in step 5, the screen shows
• If the speed dial location you selected is occupied, the new directory entry you selected
replaces the old one. Take caution not to replace entries you do not wish to delete from the
speed dial locations.
38
Directory
Speed dial locations
To clear a speed dial location
1. Press MENU/SELECT in idle mode.
2. Press DIR or CID to scroll to >DIRECTORY. Press
MENU/SELECT.
3. Press DIR or CID to scroll to >SPEED DIAL. Press
MENU/SELECT.
4. Press DIR or CID to scroll to a speed dial location.
5. Press MUTE/DELETE. The screen shows UNASSIGN?
6. Press MENU/SELECT to confirm and clear the selected
speed dial location.  appears in that speed
dial location.
>1: Charlie John
2: Robert Brown
Charlie John
UNASSIGN?
>1: 
2: Robert Brown
NOTE: Clearing the speed dial locations does not affect the entries in
the directory.
To dial a speed dial number
1. When in idle mode, press and hold a dial pad key (0 through 9)
to choose the desired speed dial location and show the entry
in it.
2. Press
PHONE/FLASH or SPEAKER to dial the displayed
telephone number.
NOTE: If the speed dial location you selected is empty, the screen shows the speed dial
location with  in the speed dial list.
39
Caller ID operation
Caller ID overview
About caller ID
This product supports caller ID services provided by most
telephone service providers. Depending on your service
subscription, you may see the caller’s number, or the caller’s
name and number that are sent by the telephone service
provider after the first or second ring. Caller ID allows you
to see the name, number, date and time of calls.
Information about caller ID with call waiting:
Christine Smith
888-722-7702
10:30PM
11/20
Caller ID with call waiting lets you see the name and
telephone number of the caller before answering the call,
even while on another call.
It may be necessary to change your telephone service to
use this feature. Contact your telephone service provider if:
• You have both caller ID and call waiting, but as separate services (you may
need to combine these services).
• You have only caller ID service, or only call waiting service.
• You don’t subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services may not be available
in all areas.
This product can provide information only if both you and the caller are in
areas offering caller ID service and if both telephone service providers use
compatible equipment. The time and date are sent by the telephone service
provider along with the call information.
The caller ID information may not be available for every incoming call. The
callers may intentionally block their names and/or telephone numbers.
NOTE: You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to either caller ID or combined caller ID with call
waiting service.
About home area code
See Home area code on page 17 to determine if you should enter your area
code. Entering the area code changes how numbers are displayed in the
caller ID history and makes returning a call from the caller ID history easier
(see To dial a number from caller ID history on page 44).
40
Caller ID operation
Caller ID overview
How caller ID history (call log) works
The telephone stores caller ID information about the last 50 incoming calls
in the telephone base. Entries are stored in reverse chronological order. The
telephone deletes the oldest entry when the log is full to make room for new
calls. This information is common to all handsets, so changes made in any
handset are reflected in all other handsets. If you answer a call before the
information appears on the screen, it does not show in the caller ID history.
Review the caller ID history to find out who called, to easily return the call, or
to copy the caller’s name and number into your directory.
XX NEW CALL(S) appears if there are
new caller ID history entries (including
missed and unreviewed calls). CALL
LOG EMPTY appears if there are no
records in the caller ID history.
Caller’s name
Christine Smith
888-722-7702
10:30PM
11/20
Time of call
NOTES:
Caller’s number
Appears when
the call is missed
and unreviewed.
Date of call
• Only one handset can review the caller ID history at a time. If another handset attempts to
enter the caller ID history, it shows NOT AVAILABLE AT THIS TIME.
• Each entry may have up to 24 digits for the telephone number and 15 characters for the
name. If the telephone number has more than 15 digits, only the last 15 digits appear.
• The caller ID information might not be available for every incoming call. The callers might
intentionally block their names and/or telephone numbers.
Memory match
If the incoming telephone number is an exact match with a
telephone number in your directory, the name that appears on
the screen matches the corresponding name in your directory.
For example, if Christine Smith calls, her name appears as
Chris if this is how you entered into your directory.
Chris
888-722-7702
10:30PM
11/20
NOTE: The number shown by your caller ID is in the format sent by the telephone service
provider. The telephone service provider usually delivers ten-digit telephone numbers (area
code plus telephone number). If the telephone number of the caller does not exactly match
a number in your directory, the name appears as it is delivered by the telephone service
provider. For example, if the telephone service provider includes the area code and the
directory number does not, the name appears as delivered by the telephone service provider.
41
Caller ID operation
Caller ID overview
Missed (new) calls indicator
When a handset is in idle mode and has calls that have not
been reviewed, its screen shows XX MISSED CALLS.
All unreviewed entries are counted as missed (new) calls.
Each time you review a caller ID history entry marked NEW,
the number of missed (new) calls decreases by one.
If you do not want to review the missed (new) calls one by
one, but you still want to keep them in the caller ID history,
you can press and hold
OFF/CLEAR for four seconds
when the handset is idle. All the entries in the caller ID
history are considered old (reviewed), and the missed (new)
calls counter is reset to 0.
HANDSET 1
16 MISSED CALLS
10:30PM
11/20
HANDSET 1
10:30PM
11/20
Reasons for missing caller ID information
There are also occasions when other information or no information shows for
various reasons:
On-screen message
PRIVATE NAME
Reason
The caller prefers not to show the telephone name.
PRIVATE NUMBER
The caller prefers not to show the telephone number.
PRIVATE CALLER
The caller prefers not to show the name and the telephone
number.
UNKNOWN NAME
Your telephone service provider cannot determine the
caller’s name.
UNKNOWN NUMBER
Your telephone service provider cannot determine the
caller’s telephone number.
UNKNOWN CALLER
Your telephone service provider cannot determine the
caller’s name and telephone number. Calls from other
countries may also generate this message.
42
Caller ID operation
Reviewing call history
To review the caller ID history
1. When a handset is in idle mode, press CID to review the
Christine Smith
caller ID history in reverse chronological order starting
888-722-7702
with the most recent call.
-OR11:30
11/20
You can also review the caller ID history by pressing
MENU/SELECT, then press DIR or CID to scroll to
Robert Brown
>CALL LOG, then press MENU/SELECT twice.
800-360-4121
2. Press DIR or CID to scroll through the list. A double
beep sounds when the list reaches the beginning or end
10:45
11/20
of the caller ID history.
3. Press
OFF/CLEAR to exit the caller ID history.
PM
PM
To view the dialing options
Although the caller ID history entries received typically have 10 digits (the
area code plus the seven-digit number), in some areas, you might need to
dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code
plus the seven digits. You can follow the steps below to change the number
of digits that you dial from or store in the directory:
Robert Brown
1. Follow steps 1 and 2 in To review the caller ID
800-360-4121
history on this page to find the entry.
2. Before dialing or saving the telephone number
10:45
11/20
in the directory, press # repeatedly to show
different dialing options for local and long distance
Press # -> 1-800-360-4121
numbers.
Press # ->
360-4121
-ORPress # ->
1-360-4121
Before dialing or saving the telephone number in
Press # -> 800-360-4121
the directory, press 1 repeatedly if you need to
Press 1 -> 1-800-360-4121
add or remove 1 in front of the telephone number.
Press 1 -> 800-360-4121
PM
NOTE: If you do not need to dial the area code for local calls, make sure to program your
home area code (see Home area code on page 17).
43
Caller ID operation
Returning a call and deleting an entry
To dial a number from caller ID history
1. Press CID when in idle mode.
Christine Smith
888-722-7702
2. Press DIR or CID to browse through the caller ID
history and find the entry.
PHONE/FLASH or SPEAKER to dial the
3. Press
10:30
11/20
displayed telephone number from the caller ID history.
PHONE
0:01:30
-OR722-7702
If you need to add or remove the area code or a 1 at the
beginning of the number, do the following:
a. Press # or 1. For details, refer to step 2 in To view the
dialing options on page 43.
PHONE/FLASH or SPEAKER to dial the displayed
b. Press
telephone number.
PM
To delete an entry from caller ID history
1. Press CID when in idle mode.
2. Press DIR or CID to browse through the caller ID
history and find the entry.
3. Press MUTE/DELETE to delete the displayed entry from
the caller ID history. Once deleted, you cannot retrieve
that entry.
To delete all entries from caller ID history
1. Press MENU/SELECT in idle mode.
2. Press DIR or CID to scroll to >CALL LOG. Press
MENU/SELECT.
3. Press DIR or CID to scroll to >DEL ALL CALLS. Press
MENU/SELECT. The screen shows DELETE ALL CALLS?
4. Press MENU/SELECT to delete all entries from the caller
ID history. Once deleted, you cannot retrieve an entry.
-ORPress
OFF/CLEAR to exit and leave all entries in the
caller ID history intact.
44
>DEL ALL CALLS
REVIEW
DELETE ALL CALLS?
Caller ID operation
Saving a caller ID history entry in the directory
1. Press CID when in idle mode.
Christine Smith
888-722-7702
2. Press DIR or CID to browse through the caller ID history
and find the desired entry.
10:30
• If you need to add or remove the area code or a 1 at
11/20
the beginning of the number, press # or 1. For details,
refer to step 2 in To view the dialing options on page 43.
3. Press MENU/SELECT. The screen shows EDIT NUMBER.
4. Use the dial pad keys to modify the telephone number (up to 30 digits).
• Press DIR or CID to move the cursor to the left or right. EDIT NUMBER
722-7702_
• Press and hold REDIAL/PAUSE to enter a three-second
dialing pause (a P appears).
• Press MUTE/DELETE to erase digits.
• Press and hold MUTE/DELETE to erase all digits.
5. Press MENU/SELECT to save the number in the display. The screen shows
EDIT NAME.
6. Use the dial pad keys and refer to Character chart on page 34 to modify
the name (up to 15 characters).
• Press # to add a space.
EDIT NAME
• Press DIR or CID to move the cursor to the left or right. Chris_
• Press MUTE/DELETE to erase characters.
• Press and hold MUTE/DELETE to erase all characters.
7. Press MENU/SELECT to confirm.
PM
NOTES:
• The screen shows ALREADY SAVED if the number is already in the directory. You cannot
save the same number.
• If the directory is full, the screen shows LIST FULL.
• If neither the name nor number is provided, UNABLE TO SAVE appears.
45
Answering system operation
Answering system and voicemail
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in answering system and those left at
your service provider’s voicemail (fees may apply). Your telephone’s builtin answering system messages and voicemail messages are separate. Each
alerts you to new messages differently.
and NEW VOICEMAIL display on the handset, your telephone service
• If
provider is indicating that it has new voicemail for you. To listen to your
voicemail, you typically dial an access number provided by your telephone
service provider, followed by a security code or PIN.
• To listen to messages recorded on your digital answering system, press
PLAY/STOP on the telephone base (see Message playback on page 49).
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
You can use your telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers.
To learn how to program your voicemail settings, contact your telephone
service provider. If you are on a call, or if the answering system is busy
recording a message and you receive another call, the second caller can
leave a voicemail message by following the instructions below.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings. Some
voicemail providers may program the delay before answering calls in seconds
instead of rings. In this case, allow six seconds per ring when determining the
appropriate setting.
46
Answering system operation
Answering system overview
Voice prompts
The system provides voice prompts to guide you through recording outgoing
announcements and remote access.
Turning the answering system on or off at the telephone base
• Press ANSWER ON/OFF to turn the answering
system on or off. If the answering system is turned
on, it announces “Calls will be answered.” If the
answering system is turned off, it announces “Calls
will not be answered.”
If the answering system is on, the ANS ON icon displays
on the handset screen and the ANSWER ON/OFF
light on the telephone base is on.
NOTES:
• If the answering system is off and there is an incoming call, the system answers after 10 rings
and announces to the caller, “Please enter your remote access code.” For more information
about remote access, see Remote access on page 53.
• You can also turn the answering system on or off from the handset. Refer to Answering mode
on page 18 for details.
Message capacity
The answering system can record up to 99 messages, depending on the
length of each message. Individual messages can be up to four minutes, and
the approximate recording time is 14 minutes. The actual recording time
depends on individual message characteristics. Messages remain available for
replay until you delete them.
If the answering system has less than five minutes of recording time left, the
remaining time is announced at the end of messages playback.
If the memory is full, the number of message and F are flashing alternatively
in the message window, and REC MEM FULL appears on the handset screen.
You must delete some messages before recording new ones.
New message indication
When there are new messages (including memos) on the
answering system, the number of messages stored flashes
in the message window on the telephone base and the
icon and XX NEW MESSAGES appear on the screen of each
system handset. If the new message alert tone is turned on,
the telephone base beeps every 10 seconds when there are
new messages.
47
HANDSET 1
16 NEW MESSAGES
10:30PM
11/20
Answering system operation
Answering system overview
Call screening
If CALL SCREENING is ON (see Call screening setup
on page 20), the incoming messages on your telephone
are played through the speaker on the telephone base
while they are being recorded.
While call screening, to adjust the playback volume to a
comfortable level (1-8):
• Press
VOLUME on the telephone base.
Call intercept
While call screening, you can press
PHONE/FLASH or
SPEAKER on the handset to stop recording and speak
to the caller.
Temporarily turning off the message alert tone
Follow the step below to temporarily silence the
message alert tone:
• When the telephone base is in idle mode, press any
telephone base key (except HANDSET LOCATOR).
The message alert tone is re-activated with the next
incoming message.
NOTE: When the telephone base is in idle mode, if you press DELETE to temporarily
silences the message alert tone, there is a voice prompt to direct you to press DELETE
again to delete all old messages (see To delete all old messages on page 50). If you are
not going to delete all old messages, wait at least 5 seconds to allow the telephone base to
return to idle mode.
48
Answering system operation
Message playback
To listen to messages
If there are new messages, the system plays back only the new messages
(oldest first). If there are no new messages, the system plays back all old
messages (oldest first).
When playback begins, the total number of messages is announced. Before
each message, you hear the day and time it was received. After the last
message, you hear “End of messages.” If the system has less than five
minutes of recording time left, you hear the remaining time.
NOTE: If the date and time is not set when a message is recorded, the system announces,
“Time and date not set” before the message is played. To set the date and time, see
Set date/time on page 16.
To listen to messages at the handset:
1. Press MENU/SELECT when in idle mode to enter the main menu.
2. Press DIR or CID to scroll to >ANSWERING SYS, then
3-DELETE
5-STOP
4-REPEAT
6-SKIP
press MENU/SELECT twice to select >PLAY MESSAGES.
-ORMSG #
To play back the new messages only, press MENU/SELECT 10:30
1/16
to select >PLAY NEW MSGS.
3. The system announces the number of messages, then begins playback.
The message sequence is shown on the handset’s screen. Options during
message playback:
• Press DIR/VOLUME to increase or press CID/VOLUME to decrease the
message playback volume.
• Press SPEAKER to switch between speakerphone and handset earpiece.
• Press 4 to repeat the message. Press twice to hear the previous message.
• Press 6 to skip to the next message.
• Press 3 to delete the message.
• Press 5 to stop the playback.
PM
NOTE: If there is no message in the answering system, the screen shows NO MESSAGES
when in step 2 above.
49
Answering system operation
Message playback
To listen to messages at the telephone base:
PLAY/STOP on the telephone base to listen to the messages.
1. Press
2. The system announces the number of messages, then begins playback.
The message sequence is shown on the message window. Options during
message playback:
VOLUME to adjust the message playback
• Press
volume (1-8).
• Press REPEAT to repeat the message. Press twice
to hear the previous message.
• Press SKIP to skip to the next message.
• Press DELETE to delete the message.
PLAY/STOP to stop the playback.
• Press
NOTE: If there is no message in the answering system, when in step 2 above, the system
announces, “You have no messages.”
To delete all old messages
Use this feature to delete all old messages. Once deleted, you cannot
retrieve the deleted messages. New (unheard) messages cannot be deleted
until you have listened to them.
To delete all old messages at the handset:
1. Press MENU/SELECT when in idle mode to enter the main menu.
2. Press DIR or CID to scroll to >ANSWERING SYS, then
>DELETE ALL OLD
press MENU/SELECT.
RECORD MEMO
3. Press DIR or CID to scroll to select >DELETE ALL OLD.
4. Press MENU/SELECT. The screen shows
DELETE ALL OLD MSGS?
5. Press MENU/SELECT to confirm. The screen shows ALL OLD MSGS DELETED!
and a confirmation tone sounds.
-ORPress
OFF/CLEAR to exit and leave all old messages intact.
To delete all old messages at the telephone base:
1. Press DELETE on the telephone base. The system
announces, “To delete all old messages, press
DELETE again.”
2. Press DELETE within five seconds. The system
announces, “All old messages deleted.”
50
Answering system operation
Recording and playing memo
Memos are messages you record yourself. They are saved, played back and
deleted exactly like incoming messages. You can record a memo as a reminder
to yourself, or leave a message for someone else using the same telephone.
To record a memo
Use the following steps to record a memo.
1. Press MENU/SELECT when in idle mode to enter the main menu.
2. Press DIR or CID to scroll to >ANSWERING SYS, then
RECORD MEMO...
press MENU/SELECT.
5-STOP
3. Press DIR or CID to scroll to >RECORD MEMO.
4. Press MENU/SELECT. The system announces, “Record
after the tone. Press 5 when you are done.”
5. Speak towards the microphone on the handset after a long beep. You can
record a memo up to four minutes. Memos shorter than two seconds are
not recorded.
6. Press 5 to stop recording. The system announces, “Recorded“ to confirm
the recording has finished.
NOTE: If the answering system memory is full, when you press
answering system announces, “Memory is full.”
MENU/SELECT
in step 4, the
To play back memos
Memos are stored as messages. See Message playback on page 49 for
instructions on playback and deletion.
51
Answering system operation
Message window displays
The message window displays the total number of messages. See the table
below for other message window displays.
0-99
(flashing)
No messages.
• Total number of messages and memos. The number flashes when there
are new (unreviewed) messages.
• After a power failure, the number in the message window flashes to
indicate the clock needs to be set.
1-99
• Total number of messages and memos.
• Current message number during old message playback.
1-99
(flashing)
• Total number of messages and memos. The number flashes when there
are new (unreviewed) messages.
• Current message number during new message playback.
1-99 and F
(alternating)
--
Memory is full. Messages must be deleted before new messages can
be recorded.
• A system handset is on a call.
• The answering system is being programmed by a system handset.
• The answering system is answering a call or recording a memo
or announcement.
• The answering system is being accessed remotely.
0-6
Telephone base ringer volume while adjusting.
1-8
Speaker volume level of the telephone base while adjusting.
52
Answering system operation
Remote access
Use the remote access feature to access the answering system remotely by
dialing your home telephone number from any touch-tone telephone.
To remotely access the answering system
1. Dial your telephone number from any touch-tone telephone.
2. When the answering system answers, enter the two-digit remote access code
(19, unless you have changed it; refer to Remote access code on page 21).
The answering system automatically announces the number of messages
(new and/or old) if there are any.
3. If there are new messages, the answering system automatically begins to
play them.
-ORIf there are no new messages, the answering system automatically plays a
list of remote commands (help menu).
4. You can also enter the remote commands:
Play back all messages
Press to listen to all messages. If there are new messages,
the system plays back only the new messages (oldest first).
If there are no new messages, the system plays back all old
messages (oldest first).
Play back new messages
Press to listen to new messages only.
Delete a message
Press during a message playback to delete the current message.
Delete all old messages
33
Press to delete all old messages.
Replay current message
Press during a message playback to repeat the current message.
Replay previous message
44
Press to listen to the previous message.
Stop
Press to stop playback and recording.
Play back help menu
*5
Press to listen to a list of remote commands.
Skip to next message
Press during playback to skip the current message and
advance to the next message.
Record a announcement
*7
Press to record a new announcement.
Turn system on or off
Press to turn the answering system on or off.
Exit
8 or hang up
Press to end remote access (the call is terminated).
53
Answering system operation
Remote access
5. Hang up to end the call and save all undeleted messages.
NOTES:
• If you do not enter a valid remote access code, the system answers the call automatically.
• If you pause for more than four seconds during remote access, you hear a help menu listing
all features and commands. If there is no command for another 20 seconds, the call
ends automatically.
• If the memory is full, the answering system answers after 10 rings and announces, “Memory
is full. Enter the remote access code.” Enter your remote access code to access the messages
and announcements.
• When the answering system is turned off, the telephone answers after 10 rings, and
announces, “Please enter your remote access code.”
• There is a wallet card listing the remote commands at the back of this user’s manual. Cut it
out and keep it in your wallet for quick reference.
54
Appendix
Display screen messages
ALREADY SAVED
The telephone number you have entered is already stored in
the directory.
CALL LOG EMPTY
You are accessing an empty caller ID history.
CALL TRANSFERED
An outside call from one handset is transferred to
another handset.
CALLING
OTHER HANDSET
(For EL52200 only)
• The handset is calling the other (another) handset (for
intercom calls).
CALLING
HANDSET X
(For EL52300 or EL52400)
CHARGING
CONNECTING...
DIRECTORY EMPTY
ENDED
OTHER HANDSET
IS CALLING
(For EL52200 only)
• The handset is going to transfer an outside call to the
other (another) handset.
A handset with a low battery has been placed in the
telephone base or charger.
The handset has lost communication with the telephone base.
There are no directory entries.
You have just ended a call.
The other (another) handset is calling.
HANDSET X
IS CALLING
(For EL52300 or EL52400)
INCOMING CALL
INTERCOM
INTERCOM ENDED
INTERCOM TO:
(For EL52300 or EL52400)
LINE IN USE
LIST FULL
LOW BATTERY
MICROPHONE ON
MUTED
NEW VOICEMAIL
NO LINE
There is a call coming in.
The handset is on an intercom call.
The intercom call has just ended.
You have started the intercom process, and need to enter
the number of the handset you wish to call.
An extension telephone on the same line or one of the
handsets is in use.
The directory is full. You cannot save any new entries unless
you delete some current entries.
The battery needs to be charged.
Mute is off so the other party can hear your voice.
The microphone is off.
There are new voicemail messages.
There is no telephone line connected.
55
Appendix
Display screen messages
NO MESSAGES
NO SIGNAL,
CALL ENDED
No messages in the answering system.
The handset is out of range while on a call.
NOT AVAILABLE
AT THIS TIME
Someone else is already using the directory, caller ID history
or answering system.
OUTSIDE CALL
You have connected to the external call during call transfer.
PAGING
The telephone base is paging all handsets.
PHONE
The handset is in use.
PLACE IN
CHARGER
The battery is very low. The handset should be placed in the
telephone base or charger.
REC MEM FULL
The answering system memory is full.
RINGER MUTE
The ringer is muted temporarily during an incoming call.
SAVED
SPEAKER
TRANSFER TO:
(For EL52300 or EL52400)
The entry is now in the directory.
The handset speakerphone is in use.
You have started transferring a call, and need to enter the
desired handset number.
UNABLE TO CALL
TRY AGAIN
Failed intercom or three-way conversation (there are already
two handsets being used).
UNABLE TO SAVE
When save a caller ID history entry in the directory, neither
name nor number is provided.
XX MISSED CALLS
There are new calls in the caller ID history.
XX NEW MESSAGES
There are new messages in the answering system.
56
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
For customer service, or to purchase accessories or replacement parts, visit
our website at www.telephones.att.com, or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268. The serial number, found on the
bottom of your telephone base, is available when contacting customer service.
Please retain your sales receipt as your proof of purchase.
My telephone doesn’t work at all.
• Make sure the power cord is securely plugged in.
• Make sure that the battery connector is securely plugged into the
cordless handset.
• Make sure the telephone line cord is securely and firmly plugged into the
telephone base and the telephone wall jack.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• If the battery is depleted, it may take approximately ten minutes to charge
the handset before it shows HANDSET X, refer to Battery charging on
page 9 for details.
• Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
• You may need to purchase a new battery. Please refer to Battery installation
on page 8.
I cannot get a dial tone.
• First try all the suggestions above.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• If the previous suggestions don’t work, disconnect the telephone base
from the telephone jack and connect to a different telephone. If there
is no dial tone on that telephone either, the problem is in your wiring or
telephone service. Contact your telephone service provider.
• Your line cord might be malfunctioning. Try installing a new line cord.
I cannot dial out.
• First try all the suggestions in the item I cannot get a dial tone on this page.
• Make sure you have a dial tone before dialing. The cordless handset may
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
57
Appendix
Troubleshooting
• Check that all the telephones connected to the same telephone line are
hung up.
• Make sure to set the dial mode to the correct setting (pulse dialing or tone
dialing) for the service in your area (see Dial mode on page 17).
• Eliminate any background noise. Noise from a television, radio or other
appliances may cause the telephone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset
before dialing, or dialing from another room in your home with less
background noise.
• If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
My cordless handset isn’t performing normally.
• Make sure the power cord is securely plugged into the telephone base.
Plug the power adapter into a different, working electrical outlet not
controlled by a wall switch.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away from these types of electronic
devices as possible: television sets, VCRs, or other cordless telephones.
CONNECTING... appears on my cordless handset.
• Ensure that the telephone base is powered up.
• Place the cordless handset in the telephone base for one minute to allow
the cordless handset and base to resynchronize.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away from these types of electronic
devices as possible: television sets, VCRs, or other cordless telephones.
58
Appendix
Troubleshooting
The batteries do not hold a charge.
• If the cordless handset is in the telephone base or charger and the charge
light does not come on, refer to the item The charge light is off on this page.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• If the battery is depleted, it may take approximately ten minutes to charge
the handset before it shows HANDSET X, refer to Battery charging on
page 9 for details.
• You may need to purchase a new battery. Please refer to Battery installation
on page 8.
The charge light is off.
• Make sure the power and line cords are plugged in correctly and securely.
• Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow
up to one minute for the cordless handset and telephone base to reset.
• Clean the cordless handset and telephone base charging contacts each
month using a pencil eraser or cloth.
I get noise, static, or weak signals even when I’m near the telephone base.
• If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see Telephone base
and charger installation on page 6). The filter prevents noise and caller
ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
• You may be able to improve the performance of your cordless telephone
by installing your new telephone base as far as possible from any other
existing cordless telephone system that may already be installed.
• Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away from the following electronic
devices as possible: television sets, VCRs, or other cordless telephones.
• Do not install this telephone near a microwave oven or on the same
electrical outlet. You may experience decreased performance while the
microwave oven is operating.
• If your telephone is plugged in with a modem or a surge protector, plug
the telephone (or modem/surge protector) into a different location. If this
doesn’t solve the problem, relocate your telephone or modem farther
apart from one another, or use a different surge protector.
• Relocate your telephone to a higher location. The telephone will likely
have better reception when installed in a high area.
59
Appendix
Troubleshooting
• If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
• For increased sound quality while using the speakerphone, place the
handset on a flat surface with the dial pad facing up.
• When using a speakerphone, controlling background noise in your
environment is essential. While you are listening to your party, press
MUTE/DELETE to temporarily turn your microphone off. When it is your turn
to speak, remember to press MUTE/DELETE again to turn the microphone on.
• Excessive background noise will cause a speakerphone to fade in and
out. Try controlling the background noise by turning off any audio devices
near the speakerphone. Also, try to avoid interrupting the person at the
other end of the conversation while they are speaking. If background noise
cannot be controlled, you should terminate speakerphone operation and
return to normal handset mode.
I hear other calls while using my telephone.
• Disconnect the telephone base from the telephone jack, and plug in a
different telephone. If you still hear other calls, the problem is probably
in your wiring or telephone service. Call your telephone service provider
(charges may apply).
My calls cut in and out while I’m using my cordless handset.
• Other electronic products can cause interference to your cordless
telephone. Try installing your telephone as far away as possible from
electronic devices such as wireless routers, or other cordless telephones.
• Move the handset closer to the base. The operating range may vary with
environmental conditions and time of use. There may be places within your
environment that a cordless telephone will not work well. If the problem
only occurs in certain areas of your environment, you can conclude that
there is nothing wrong with the telephone.
• Do not install this telephone near a microwave oven or on the same
electrical outlet. You may experience decreased performance while the
microwave oven is operating.
• If your telephone is plugged in with a modem or surge protector, plug
the telephone (or modem/surge protector) into a different location. If this
doesn’t solve the problem, relocate your telephone or modem farther
apart from one another, or use a different surge protector.
• Relocate your telephone base to a higher location. The telephone will have
better reception when installed in a high area.
60
Appendix
Troubleshooting
• If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
• If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see Telephone base
and charger installation on page 6). The filter prevents noise and caller
ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
My cordless handset does not ring when I receive a call.
• Make sure that the ringer is not turned off. Refer to Ringer volume on
page 14.
• Make sure the telephone line cord is plugged securely into the telephone
base and the telephone jack. Make sure the power cord is securely
plugged in.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• You may have too many extension telephones on your telephone line to
allow all of them to ring simultaneously. Try unplugging one telephone at
a time until the telephone start ringing.
• The layout of your home or office might be limiting the operating range. Try
moving the telephone base to another location, preferably on an upper floor.
• If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
• Test a working telephone at the telephone wall jack. If another telephone
has the same problem, the problem is the telephone wall jack. Contact
your telephone service provider (charges may apply).
• Other electronic products can cause interference to your cordless
telephone. Try installing your telephone as far away as possible from
electronic devices such as wireless routers, or other cordless telephones.
• Re-install the battery, and place the cordless handset in the telephone
base. Wait for the cordless handset to re-establish its connection with the
telephone base. Allow up to one minute for this to take place.
• Your telephone line cord might be malfunctioning. Try installing a new
telephone line cord.
61
Appendix
Troubleshooting
My caller ID isn’t working.
• Caller ID is a subscription service. You must subscribe to this service from
your telephone service provider for this feature to work on your telephone.
• Your caller must be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must use caller ID
compatible equipment.
• Make sure the home area code is set correctly in the telephone (see
Home area code on page 17).
• If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter between the
telephone line and the telephone wall jack (see Telephone base and
charger installation on page 6). The filter prevents noise and caller ID
problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
My telephone does not receive caller ID when on a call.
• Make sure you subscribe to caller ID with call waiting features provided by
your telephone service provider. Caller ID features work only if both you
and the caller are in areas offering caller ID service, and if both telephone
service providers use compatible equipment.
icon shows on the display and I don’t know why.
• Your telephone has voicemail indication that is separate from the built-in
answering system. If
appears on the display, then your telephone has
received a signal from your telephone service provider that you have a
voicemail message waiting for you to retrieve from your telephone service
provider. Contact your telephone service provider for more information on
how to access your voicemail.
I cannot retrieve voicemail messages.
• Your telephone has both a built-in answering system and voicemail
indication. They are independent features and each alerts you to new
messages differently (see Answering system and voicemail on page 46).
If you subscribe to voicemail service from your telephone service provider
(charges may apply), contact your telephone service provider for more
information on how to access your voicemail.
Incomplete messages.
• If a caller leaves a very long message, part of it may be lost when the
answering system disconnects the call after four minutes.
• If the caller pauses for longer than seven seconds, the answering system
stops recording and disconnects the call.
62
Appendix
Troubleshooting
• If the answering system’s memory becomes full during a message, the
answering system stops recording and disconnects the call.
• If the caller’s voice is very soft, the answering system may stop recording
and disconnects the call.
Difficulty hearing messages.
VOLUME to adjust the speaker volume on the telephone base.
• Press
• Press DIR/VOLUME to increase the message playback volume on a handset.
The answering system does not answer after correct number of rings.
• Make sure the answering system is on. When the answering system is on,
ANS ON should show on the handset and the ANSWER ON/OFF light is
lit on the telephone base (see Answering mode on page 18).
• If toll saver is selected, the number of rings changes to two when there
are new messages (see Number of rings on page 20).
• If the memory is full or the answering system is off, the answering system
answers after 10 rings.
• In some cases, the answering system is affected by the ringing system
used by the telephone service provider.
• If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemail answers (see
Answering system and voicemail on page 46). To determine how many
rings activate your voicemail, contact your telephone service provider.
• If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your fax
machine documentation for information on compatibility with
answering systems.
The answering system announces “Time and date not set.”
• You need to reset the date and time (see Set date/time on page 16).
The answering system does not respond to remote commands.
• Make sure to enter your remote access code correctly (see Remote access
on page 53).
• Make sure you are calling from a touch-tone telephone. When you dial a
number, you should hear tones. If you hear clicks, the telephone is not a
touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the remote access code while your
announcement is playing. Try waiting until the announcement is over
before entering the code.
• There may be interference on the telephone line you are using. Press dial
pad keys firmly.
63
Appendix
Troubleshooting
The answering system does not record messages.
• Make sure the answering system is on (see Answering mode on page 18).
• Make sure the memory of the answering system is not full. When the
answering machine memory is full, it does not record new messages until
some old messages are deleted.
• If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemail answers (see
Answering system and voicemail on page 46). To determine how many
rings activate your voicemail, contact your telephone service provider.
• If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your fax
machine documentation for information on compatibility with
answering systems.
Outgoing announcement is not clear.
• When you record your announcement, make sure you speak in a normal
tone of voice, towards the microphone on the handset.
• Make sure there is no background noise (TV, music, etc.) while recording.
Common cure for electronic equipment:
If the telephone is not responding normally, try resetting the telephone. Do
the following in the order listed:
1. Disconnect the power to the telephone base.
2. Disconnect the cordless handset battery, and spare battery, if applicable.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Re-install the battery, and place the cordless handset into the telephone base.
6. Wait for the cordless handset to re-establish its connection with the
telephone base. Allow up to one minute for this to take place.
64
Appendix
Maintenance
Taking care of your telephone
• Your cordless telephone contains sophisticated electronic parts, so it must
be treated with care.
• Avoid rough treatment.
• Place the handset down gently.
• Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
• Your telephone can be damaged if it gets wet. Do not use the handset in
the rain, or handle it with wet hands. Do not install the telephone base
near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electric
appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water
or mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL
YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull
the telephone out by the unplugged cords.
65
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions that may appear
in this user’s manual. Always follow basic safety precautions when using this product to reduce
the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all markings on
the product.
• Avoid using a telephone during a thunderstorm. There might be a slight chance of electric
shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it
immediately, but use a telephone away from the area where gas is leaking. If this product is a
cordless model, make sure the base is also away from the area.
• Do not use this product near water, or when you are wet. For example, do not use it in a
wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub.
Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any
liquids, unplug any line or power cord immediately. Do not plug the product back in until it
has dried thoroughly.
• Install this product in a protected location where no one can trip over any line or power
cords. Protect cords from damage or abrasion.
• If this product does not operate normally, read Troubleshooting on page 57 in this user’s
manual. If you cannot solve the problem, or if the product is damaged, refer to Limited
warranty on page 70. Do not open this product except as may be directed in your user’s
manual. Opening the product or reassembling it incorrectly may expose you to hazardous
voltages or other risks.
• Replace batteries only as described in Battery installation and charging on page 8 in
your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals.
• The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if they are plugged into a
ceiling or an under-the-table/cabinet outlet.
CAUTION: Use only the power adapters provided with this product. To obtain a replacement,
www.telephones.att.com, or call 1 (800) 222–3111.
1 (866) 288-4268.
visit our website at
In Canada, dial
Especially about cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some
limitations. Telephone calls are transmitted between the telephone base and the handset
by radio waves, so there is a possibility that your cordless telephone conversations could
be intercepted by radio receiving equipment within range of the cordless handset. For this
reason, you should not think of cordless telephone conversations as being as private as
those on corded telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a
working electrical outlet which is not controlled by a wall switch. Calls cannot be made
from the handset if the telephone base is unplugged, switched off or if the electrical
power is interrupted.
66
Appendix
Important safety information
• Potential TV interference: Some cordless telephones operate at frequencies that may
cause interference to TVs and VCRs. To minimize or prevent such interference, do not place
the telephone base of the cordless telephone near or on top of a TV or VCR. If interference
is experienced, moving the cordless telephone farther away from the TV or VCR will often
reduce or eliminate the interference.
• Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive
material such as rings, bracelets, and keys. The battery or conductor may overheat and cause
harm. Observe proper polarity between the battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.
Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in
an industry program to collect and recycle nickel-metal hydride rechargeable
batteries when taken out of service within the United States. These batteries
may be taken to a participating local retailer of replacement batteries or
recycling center. Or you may call 1 (800) 8- BATTERY for locations accepting
spent Ni-MH batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology
Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the
interference between portable wireless telephones and implanted cardiac pacemakers. Supported
by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a breast
pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons
using wireless telephones.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the
call is being recorded. To ensure that you are in compliance with any federal or state regulations
regarding recording a telephone call, you should start the recording process and then inform the
other party that you are recording the conversation.
SAVE THESE INSTRUCTIONS
67
Appendix
FCC part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted
by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of
this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
This identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be
used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions
in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect
to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03,
the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does
not disable your alarm equipment. If you have questions about what will disable the alarm
equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the
problem has been corrected. Repairs to this telephone equipment can only be made by the
manufacturer or its authorized agents. For repair procedures, follow the instructions outlined
under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to
notify you before interrupting service. If advance notice is not practical, you will be notified as
soon as possible. You will be given the opportunity to correct the problem and the telephone
service provider is required to inform you of your right to file a complaint with the FCC.
Your telephone service provider may make changes in its facilities, equipment, operation, or
procedures that could affect the proper functioning of this product. The telephone service
provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
• Remain on the line and briefly explain the reason for the call before hanging up.
• Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may
cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry
Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication
of the maximum number of devices allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
68
Appendix
FCC part 15
This equipment has been tested and found to comply with the requirements for a Class B digital
device under Part 15 of the Federal Communications Commission (FCC) rules.
These requirements are intended to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency
energy that can be safely absorbed by a user or bystander according to the intended usage
of the product. This product has been tested and found to comply with the FCC criteria. The
handset may be safely held against the ear of the user. The telephone base shall be installed
and used such that parts of the user’s body other than the hands are maintained at a distance of
approximately 20cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
69
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all
questions about this product should be directed to: In the United States of America, call
1 (800) 222-3111 or visit www.telephones.att.com; In Canada, call
1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials and workmanship
during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative
repairs or replaces at the manufacturer’s option, without charge, a materially defective
PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished
replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace
it with a new or refurbished PRODUCT of the same or similar design. The manufacturer
retains the defective parts, modules, or equipment. Repair or replacement of the PRODUCT,
at the manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired
or replacement products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited
warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or
other liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or modification by anyone
other than an authorized service representative of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside the United States
of America or Canada, or used for commercial or institutional purposes (including but not
limited to products used for rental purposes); or
• PRODUCT returned without a valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and installation or
repair of systems outside the unit.
70
Appendix
Limited warranty
5. How do you get warranty service?
To obtain warranty service in the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111; in Canada, dial
1 (866) 288-4268. NOTE: Before calling for service, please review the user’s
manual. A check of the PRODUCT’s controls and features might save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport
of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced
PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid.
The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the
PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the
terms of this limited warranty, the manufacturer notifies you and requests that you authorize the
cost of repair prior to any further repair activity. You must pay for the cost of repair and return
shipping costs for the repair of products that are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the PRODUCT to the service
location along with a description of the malfunction or difficulty; and
b. Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
(PRODUCT model) and the date of purchase or receipt; and
c. Provide your name, complete and correct mailing address, and telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer
of this AT&T branded PRODUCT. It supersedes all other written or oral communications
related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT.
The warranty exclusively describes all of the manufacturer’s responsibilities regarding the
PRODUCT. There are no other express warranties. No one is authorized to make modifications
to this limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also
have other rights that vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited
to one year from date of purchase. Some states/provinces do not allow limitations on how
long an implied warranty lasts, so the above limitation might not apply to you. In no event
shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar
damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT
or other associated equipment, the cost of substitute equipment, and claims by third parties)
resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion might
not apply to you.
Please retain your original sales receipt as proof of purchase.
71
Appendix
Technical specifications
RF frequency band
1921.536MHz — 1928.448MHz
Channels
Operating temperature
32°F — 122°F
0°C — 50°C
Telephone base voltage
(AC voltage, 60Hz)
96 — 130Vrms
Telephone base voltage
(DC adapter output)
DC6V @400mA
Handset voltage
DC2.4 — 3.2V
Battery
2.4V 400mAh Ni-MH
Charger voltage
(AC adapter output)
AC6V @300mA
Operating time*
Talk time (handset): up to seven hours
Talk time (speakerphone): up to five hours
Standby: up to five days
* Operating times varies depending on your actual use and the age of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and sound
clarity. This is achieved through a unique antenna design and advances in
noise-filtering technology. An independent laboratory has confirmed that
AT&T DECT 6.0 products perform up to 45% better in range competitions.
Now calls can be taken in the basement, backyard and garage with
exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by
the Federal Communications Commission (FCC). Even so, this handset and
telephone base can communicate over only a certain distance — which can
vary with the locations of the telephone base and handset, the weather, and
the construction of your home or office.
Extended range and clarity
This telephone base comes with an antenna which gives much better clarity
and covers a longer range than before.
72
Appendix
Index
Alert tones, 4
Alphabetical search, 35
Answer a call, 23
Answer an incoming call during
an intercom call, 30
Answering mode, 18
Answering system, 46–54
Answering system and voicemail, 46
Answering system settings, 18–21
Any key answer, 23
Area code, 17, 40, 43
Auto off, 24
Dial a speed dial number, 39
Dialing options, 43
Dial mode, 17
Directory, 32–39
Directory storage, 33
Display screen messages, 55
DSL filter, 6, 10
Base ringer volume, 22
Battery charging, 9
Battery installation, 8
Handset locator, 29
Handset ringer tone, 14
Handset ringer volume, 14
Caller ID, 40
Caller ID history (call log), 41–45
Call intercept, 48
Call screening, 20, 48
Call transfer, 31
Call waiting, 25, 40
Chain dialing, 26
Character chart, 34
Charger installation, 7
Important safety information, 66
Indicator lights, 4
Intercom call, 30
Elapsed time, 23
End a call, 24
Flash, 25
Key tone, 16
Language, 14
Last number redial, 28
Limited warranty, 70
Date and time, 16
Delete all entries from caller ID
history, 44
Delete messages, 49, 50, 53
Dial a directory number, 36
Dial a number from caller ID
history, 44
Maintenance, 65
Make a call, 23
Memo, 51
Memory match, 41
Menu, 13–21
Message alert tone, 21
73
Appendix
Index
Message playback, 49
Message window displays, 52
Mute, 25
Temporary tone dialing, 26
Three-way conversation, 27, 31
Toll saver, 20
Troubleshooting, 57
Number of rings, 20, 46
Voicemail, 15, 46
Voice prompts, 47
Volume control, 19, 25, 48, 49, 50
Operation time, 72
Outgoing announcement, 18
Wall-mount installation, 10
Pause, 23, 33
Power adapter, 6
Predialing, 23
Reasons for missing caller ID
information, 42
Recording time, 47
Redial, 28
Remote access, 53
Remote access code, 21
Remote access wallet card, 75
Remote commands, 53
Repeat messages, 49, 50, 53
Screen icons, 5
Skip messages, 49, 50, 53
Speakerphone switching, 19, 24, 49
Speed dial, 34, 37, 38–39
Tabletop installation, 6
Technical specifications, 72
Temporarily turning off the message
alert tone, 48
Temporary ringer silencing, 23
74
Appendix
Remote access wallet card
The wallet card below lists the commands needed to control your answering
system from any touch-tone telephone.
Cut along dotted line.
Call your telephone number, then enter
your two-digit remote access code
(preset to 19).
Fold here.
Action
Remote command
Play all messages .....................1
Play new messages..................2
Delete the message.................3 (during message
playback)
Delete all old messages ........33
Repeat or go back ....................4
Stop..................................................5
Help menu ....................................*5
Skip the message......................6
Record announcement ...........*7
Turn system on or off .............0
End remote access call ..........8 (or hang up)
EL52200/EL52300/EL52400 DECT 6.0 cordless telephone/
answering system with caller ID/call waiting
© 2009 Advanced American Telephones. All rights reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
www.telephones.att.com
© 2009 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 1 AT&T 08/09.

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