VTech Telecommunications 80-7718-00 1.9GHZ CORDLESS PHONE User Manual CS6114 US CIB 051410 FCC Eng

VTech Telecommunications Ltd 1.9GHZ CORDLESS PHONE CS6114 US CIB 051410 FCC Eng

Contents

USER MANUAL

User’s manualModels: CS6114/CS6114-2www.vtechphones.com
Congratulationson purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 39 of this manual.This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.In Canada, please visit www.vtechcanada.com.The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We  are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy GHſEKGPE[IWKFGNKPGUTCompatible withHearing Aid T-CoilTIA-10836GNGRJQPGUKFGPVKſGFYKVJVJKUNQIQJCXGTGFWEGFPQKUGCPFinterference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.i
Table of contentsiiGetting started...............1Parts checklist  ................1Telephone base installation......2Wall mounting.................3Battery installation .............4Battery charging...............5Handset layout................6Telephone base layout..........8Telephone settings ...........9Ringer volume  ................9Ringer tone...................9LCD language  ...............10Clear voicemail...............10Key tone....................11Set date and time.............11CID time synchronization .......12Home area code..............12Dial mode...................13Website.....................13Telephone operation.........14Make a call..................14Predial a call.................14Answer a call  ................14End a call   ..................14Volume.....................14Share an outside call ..........14Call waiting..................14Temporary ringer silencing......15Temporary tone dialing.........15Find handset.................15Chain dialing.................16Redial list ...................17Review the redial list  ..........17Dial a redial entry.............17Delete a redial entry...........17Directory....................18Add a directory entry ..........19Character chart  ..............20Review the directory...........21Alphabetical search ...........21Dial a directory entry ..........21Edit a directory entry  ..........22Delete a directory entry ........22Speed dial  ..................23Add a speed dial entry.........23Dial a speed dial number.......24Delete a speed dial entry.......24About caller ID ...............25Call log.....................26Missed calls indicator  .........26Memory match...............27Review the call log............27View dialing options...........28Dial a call log number..........28Save a call log entry to the directory  ...............29Delete from the call log  ........29Call log display screen messages 30Appendix...................31Screen display messages  ......31Handset and telephone base indicators .................32Handset screen icons  .........32Battery .....................33Troubleshooting ..............34Important safety instructions ....39Precautions for users of implanted cardiac pacemakers .........40Operating range..............40Maintenance.................40About cordless telephones......41The RBRC® seal..............41Warranty....................42FCC, ACTA and IC regulations  . . 446GEJPKECNURGEKſECVKQPU ........46Index ......................47
1Parts checklistYour telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to    www.vtechcanada.com or dial 1 (800) 267-7377.Getting startedUser’s manualHandsetTelephone baseTelephone base power adapterTelephone line cordBatteryBatterycompartment cover
2Getting startedTelephone base installationInstall the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a &5.ſNVGTDGVYGGPVJGVGNGRJQPGNKPGEQTFCPFVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPFECNNGTID problems caused by DSL interference. Contact your DSL service provider HQTOQTGKPHQTOCVKQPCDQWV&5.ſNVGTUUse only the power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call    1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial    1 (800) 267-7377.6JGRQYGTCFCRVGTKUKPVGPFGFVQDGEQTTGEVN[QTKGPVGFKPCXGTVKECNQTƀQQTmount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.••Getting startedTelephone baseTelephoneline cordElectrical outlet (not controlled by a wall switch)Telephonewall jack&5.ſNVGTPQVKPENWFGFrequired if you have DSL high-speed Internet service  Telephone base power adapter
3Getting startedWall mountingYour telephone comes ready for tabletop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate.You can mount the telephone base on the wall by positioning it so the mounting UVWFUſVKPVQVJGEQTTGURQPFKPIJQNGUCVVJGDCEMQHVJGVGNGRJQPGDCUG5NKFGthe telephone base down on the mounting studs until it locks into place.MountingstudsTelephone base
4Getting startedBattery installationInstall the battery as shown below. If the battery compartment cover is on the handset, press on the indentation and slide the cover down to remove.Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.#NKIPVJGEQXGTƀCVCICKPUVVJGDCVVGT[EQORCTVOGPVVJGPUNKFGKVVQYCTFUthe center of the handset until it clicks into place.Charge the handset by placing it in the telephone base. The CHARGE light remains on whenever the handset is charging in the telephone base.1.2.3.4.5.If the handset will not be used for a long period of time, disconnect and remove the battery to prevent any possible leakage.To purchase a replacement battery, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.••1 2 345RedWireBlackWireCHARGElight
5Getting startedBattery chargingOnce you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base to charge the battery. For best performance, keep the handset in the telephone base when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 33 for battery operating times.If the screen is blank, you need to charge the handset without interruption for at least 10 minutes to give the handset enough charge to use the telephone for a short time. When the battery is low, the handset beeps and shows Low batteryCPFCƀCUJKPI  icon. If you are on a call in low battery mode, the handset beeps every minute.  The following table summarizes the battery charge indicators and actions to take. Battery indicators Battery status ActionThe screen is  blank or shows Place in chargerand  ƀCUJGU.Battery has very little or no charge. The handset cannot be used.Charge without interruption (at least 30 minutes).The screen shows Low battery and  ƀCUJGUBattery has enough charge to be used for a short time.Charge without interruption(about  30 minutes).The screen shows HANDSET X and --:--  --/--.Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.If you do not plug in the battery into the handset and place it in the telephone base or charger, the screen displays No battery.
6Getting startedCID/VOL-Press to review the call log when the telephone is not in use (page 27).Press and hold to adjust the ringer volume when the telephone is not in use (page 9).During a call, press to  decrease the listening volume. A double beep sounds at the lowest setting (page 14).Press to scroll down while in programming mode or reviewing the directory, call log or redial list./FLASHPress to make or answer a call (page 14).During a call, press to answer an incoming call when you receive a call waiting alert (page 14).REMOVEWhen using the dialing keys, press to delete digits.Press and hold to delete all records in the call log when the phone is not in use (page 29).When reviewing the directory, call log or redial list,press to delete the desired record (page 22, 29 or 17).CHARGE lightOn when the handset is charging in the telephone base (page 4).TONEPress to switch to tone dialing temporarily when using the pulse service (page 14).Handset layoutDialing keysPress to enter numbers to make, predial or answer a call (page 14).While programming in the directory or call log, press to enter numbers or characters (page 19 or 29).While programming the home area code, press to enter numbers (page 12).
7Getting startedHandset layout/VOL+Press to review the directory when the telephone is not in use (page 20).Press and hold to adjust the ringer volume when the telephone is not in use (page 9).During a call, press to increase the listening volume. A double beep sounds at the highest setting (page 14).Press to scroll up while in programming mode or reviewing the directory, call log or redial list.MENU/SELECTPress to show the menu.While in a menu, press to choose an item, or save an entry or setting.OFF/CLEARDuring a call, press to hang up.While the handset is ringing, press to silence the ringer temporarily (page 14).While the telephone is not in use, press and hold to erase the missed calls indicator (page 26).During programming, press to exit without making changes.While predialing, press to delete digits (page 14).REDIAL/PAUSEPress repeatedly to review the redial list (page 17).While dialing or entering numbers into the directory, press to insert a dialing pause (pages 14 and 19).#Press repeatedly to show other dialing options when reviewing a call log entry (page 28).Press to use the CLR VOICEMAILfeature while in the main menu (page10).
8Getting startedTelephone base layoutFIND HANDSETPress to page the handset (page 15).IN USE lightOn when the handset is in use.
9Ringer volumeYou can adjust the ringer volume or turn the ringer off.Press MENU/SELECT when the handset is not in use. Press  CID/VOL- or  /VOL+ until the screen displays  Ringers, then pressress MENU/SELECT twice.Press  CID/VOL- or  /VOL+to adjust the volume. A sample of eachA sample of each ringer volume plays as you scroll through the choices. The lowest setting is Ringer OFF.Press MENU/SELECTVQUCXG[QWTUGNGEVKQP[QWYKNNJGCTCEQPſTOCVKQPtone.Press OFF/CLEAR to return to idle mode.-OR-        When the handset is not in use, press and hold CID/VOL- or  /VOL+ until the screen displays  Ringer volume, then press MENU/SELECTƀCUJGUPress CID/VOL- or  /VOL+ to adjust ringer volume. You hear a sample of the selected volume level as you scroll through the choices.Press MENU/SELECTVQUCXG[QWTUGNGEVKQP[QWYKNNJGCTCEQPſTOCVKQPtone. Ringer toneYou can change the handset ringer tone.Press MENU/SELECT when the handset is not in use.Press  CID/VOL- or  /VOL+ until the screen displays  Ringers, then press MENU/SELECT.Press  CID/VOL- or  /VOL+ until the screen displays  Ringer tone, then press MENU/SELECT.Press  CID/VOL- or  /VOL+ to select Tone: 1,2, 3, or 4. The current UGVVKPIƀCUJGU#UCORNGQHGCEJTKPIGTVQPGRNC[UCU[QWUETQNNVJTQWIJVJGchoices.Press MENU/SELECTVQUCXG[QWTUGNGEVKQP[QWYKNNJGCTCEQPſTOCVKQPtone.Press OFF/CLEAR to return to idle mode.1.2.3.4.5.1.2.3.1.2.3.4.5.6.Telephone settingsIf the ringer volume is set to OFF,Ringer off is displayed on the idle screen.The setting also determines the ringer volume of the handset paging tone. However, when the ringer volume is set to OFF, the handset still rings when you press FIND HANDSET.••If you turn off the ringer volume, you will not hear ringer tone samples.•
10Telephone settingsLCD languageThe LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays.To select a language:Press MENU/SELECT when the handset is not in use.Press  CID/VOL- or  /VOL+ until the screen displays  Settings,then press MENU/SELECT twice. Press  CID/VOL- or  /VOL+ to select English,Français or Español, then press MENU/SELECTVQUCXG[QWTUGVVKPI;QWYKNNJGCTCEQPſTOCVKQPVQPGPress OFF/CLEAR to return to idle mode.Clear voicemailIf you subscribe to voicemail service offered by your telephone service provider, New voicemail and  are displayed on the handset when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). The clear voicemail feature only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal that turns on the indicators.To manually turn off these indicators:Press MENU/SELECT when the handset is not in use.Press  CID/VOL- or  /VOL+ until the screen displays  Clr voicemail,then press MENU/SELECT. The screen displays Clear VM icon?Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP[QWYKNNJGCTCEQPſTOCVKQPVQPGPress OFF/CLEAR to return to idle mode.1.2.3.4.1.2.3.4.Your telephone service provider may only alert you of new messages with a broken (stutter) dial tone. This by itself will not activate the New voicemailindication on your cordless handset. The provider must also send a digital signal for Visual Message Waiting Indication to activate the new voicemail alert on the handset display. This may also be called FSK Voice Message Waiting Indication. Contact your telephone service provider for details.
11Telephone settingsKey toneYou can turn the key tone on or off.Press MENU/SELECT when the handset is not in use.Press  CID/VOL- or  /VOL+ until the screen displays  Settings,then press MENU/SELECT.Press  CID/VOL- or  /VOL+until the screen displays  Key tone, then press MENU/SELECT.Press  CID/VOL- or  /VOL+to choose On or Off, then press    MENU/SELECTVQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPGPress OFF/CLEAR to return to idle mode.Set date and timeThe answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information. You can also turn off the date and time settings of the caller ID service and use your own settings for each incoming call (see CID time synchronization on page 12).Press MENU/SELECT when the handset is not in use.Press  CID/VOL- or  /VOL+until the screen displays  Settings, then press MENU/SELECT.Press  CID/VOL- or  /VOL+until the screen displays  Set date/time,then press MENU/SELECT twice.9JGPVJGOQPVJKUƀCUJKPIRTGUU CID/VOL- or  /VOL+ until the screen displays the correct month and then press MENU/SELECT.9JGPVJGFCVGKUƀCUJKPIRTGUU CID/VOL- or  /VOL+ until the screen displays the correct date and then press MENU/SELECT.9JGPVJG[GCTKUƀCUJKPIRTGUU CID/VOL- or  /VOL+ until the screen displays the correct date and then press MENU/SELECT.9JGPVJGJQWTKUƀCUJKPIRTGUU CID/VOL- or  /VOL+ until the screen displays the correct hour and then press MENU/SELECT.9JGPVJGOKPWVGKUƀCUJKPIRTGUU CID/VOL- or  /VOL+ until the screen displays the correct minute and then press MENU/SELECT.When AM or PM KUƀCUJKPIRTGUU CID/VOL- or  /VOL+ to select AM or PM. Press MENU/SELECT to save your settings, you will hear a EQPſTOCVKQPVQPG Press OFF/CLEAR to return to idle mode.1.2.3.4.5.1.2.3.4.5.6.7.8.9.10.
12Telephone settingsCID time synchronizationThis feature allows the time and date to be set by incoming caller ID information. The default setting is On.Press MENU/SELECT when the handset is not in use.Press  CID/VOL- or  /VOL+until the screen displays  Settings, then press MENU/SELECT.Press  CID/VOL- or  /VOL+until the screen displays  Set date/time, then press MENU/SELECT.Press  CID/VOL- or  /VOL+until the screen displays  CID time sync,then press MENU/SELECT.Press  CID/VOL- or  /VOL+to choose On or Off, then press    MENU/SELECTVQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPGPress OFF/CLEAR to return to idle mode.Home area codeIf you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.To change the setting:Press MENU/SELECT when the handset is not in use.Press  CID/VOL- or  /VOL+until the screen displays  Settings, then press MENU/SELECT.Press CID/VOL- or  /VOL+until the screen displays  Home area code,then press MENU/SELECT.6JGUVQTGFCTGCEQFGKUFKURNC[GFYKVJVJGſTUVFKIKVƀCUJKPIUse the dialing keys (0-9) to enter the desired home area code or press REMOVE to delete. Press MENU/SELECTVQEQPſTO[QWYKNNJGCTCEQPſTOCVKQPVQPGPress OFF/CLEAR to return to idle mode. 1.2.3.4.5.6.1.2.3.4.5.6.If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed following the steps above. After you have deleted the home area code, _ _ _ appears.
13Telephone settingsDial modeIf you have touch-tone service, the telephone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, you need to change the dial mode setting to pulse.To change the setting:Press MENU/SELECT when the handset is not in use.Press  CID/VOL- or  /VOL+until the screen displays  Settings, then press MENU/SELECT.Press  CID/VOL- or  /VOL+until the screen displays  Dial mode, then press MENU/SELECT.Press  CID/VOL- or  /VOL+to choose Tone or Pulse, then press    MENU/SELECTVQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPGPress OFF/CLEAR to return to idle mode.WebsiteUse this feature to view the VTech website address.Press MENU/SELECT when the handset is not in use.Press  CID/VOL- or  /VOL+until the screen displays  Website, then press MENU/SELECT.Press OFF/CLEAR to return to idle mode.1.2.3.4.5.1.2.3.
14Make a callPress  /FLASH and then use the dialing keys (0-9) to dial the telephone number.Predial a call       Enter the telephone number using the dialing keys (0-9), then press    /FLASH to dial.Answer a callPress  /FLASH or any of the dialing keys (0-9,TONE  or #).End a call  Press OFF/CLEAR or put the handset to the telephone base or charger.VolumeDuring a call, press  CID/VOL- or  /VOL+ to adjust the listening volume.Share an outside callYou can use up to two system handsets at a time on an outside call. When a handset is already on a call and you would like to join the call, press/FLASH on another handset to join the call.To end the call, press OFF/CLEAR or place the handset in the telephone base or charger. The call will not end until all handsets hang up. Call waitingWhen you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call. Press  /FLASH to put the current call on hold and take the new call.Press  /FLASH at any time to switch back and forth between calls. •••••••••The screen shows the elapsed time as you talk (in hours, minutes and seconds).When predialing (preview numbers before dialing), press REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (a P appears). If the handset is moved out of range while on a call, it will beep three times GXGT[ſXGUGEQPFU.•••Telephone operationThis feature is only applicable to model CS6114-2.•
15Telephone operationTemporary ringer silencingWhen the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normally at the preset volume.To silence the handset ringer:Press OFF/CLEAR and Ringer muted displays.To silence the telephone base ringer:Press  /VOLUME to turn off the base ringer. Temporary tone dialingIf you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.During a call, press TONE .Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals.The telephone automatically returns to pulse dialing mode after you end the call.Find handset7UGVJKUHGCVWTGVQſPFCNNU[UVGOJCPFUGVUTo start paging:Press FIND HANDSET on the telephone base when the telephone is not in use.All idle handsets ring and the screens    show ** Paging **.To end paging:Press FIND HANDSET again      on the telephone base.-OR-Press OFF/CLEAR on the handset or place the handset back in the telephone base to stop the paging tone.••1.2.3.1.2.••Ringer muted10:15 PM 12/25
16Telephone operationChain dialingUse this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call.Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list.To access a number in the directory while on a call:Press MENU/SELECT twice to select  Directory.Press MENU/SELECT and then press  CID/VOL- or  /VOL+ to scroll to the desired entry.Press MENU/SELECT to dial the displayed number.To access a number in the call log while on a call:Press MENU/SELECT and then press  CID/VOL- or  /VOL+ to select Call log.Press MENU/SELECT and then press  CID/VOL- or  /VOL+ to scroll to the desired entry.Press MENU/SELECT to dial the displayed number.To access a number in the redial list while on a call:Press REDIAL/PAUSE and then press  CID/VOL- or  /VOL+ or REDIAL/PAUSE to browse to the desired entry.Press MENU/SELECT to dial the displayed number.1.2.3.1.2.3.1.2.You cannot edit a directory entry while on a call. For more details about the directory, see page 18.You cannot copy a call log entry into the directory while on a call. For more details about call log, see page 26.You cannot erase a redial entry while on a call. For more details about the redial memory, see page 17.Press OFF/CLEAR to exit redial, directory or call log when you are on a call.9JGPVJGTGKUOQTGVJCPQPGJCPFUGVQPCECNNQPN[VJGſTUVJCPFUGVVJCVanswered the call can access the directory, call log or redial list.•••••
17Telephone operationRedial listThe telephone stores the 5 most recently dialed numbers. When there are already 5 entries, the oldest entry is deleted to make room for the new entry.Entries are shown in reverse chronological order. Review the redial listPress REDIAL/PAUSE when the handset is not in use.Press  CID/VOL-,/VOL+ or REDIAL/PAUSE repeatedly to browse the redial list. Dial a redial entryPress  /FLASH when the handset is not in use. Press REDIAL/PAUSE to dial the last dialed telephone number.-OR-Press REDIAL/PAUSE when the handset is not in use.Press  CID/VOL-,/VOL+ or REDIAL/PAUSE until the desired entry is displayed.Press  /FLASH to dial.Delete a redial entryPress REDIAL/PAUSE when the handset is not in use. Press  CID/VOL-,/VOL+ or REDIAL/PAUSE repeatedly to browse to the desired entry.Press REMOVE to delete the displayed number.••1.2.1.2.1.2.3.1.2.3.
18Telephone operationDirectoryThe directory can store up to 30 entries (including 10 speed dial entries). Each entry may consist of a phone number up to 30 digits and a name up to 15 characters. Each handset directory is independent of the other handsets. Directory entries are shared by all system handsets. Any additions, deletions or edits made on one JCPFUGVYKNNPQVDGTGƀGEVGFKPVJGFKTGEVQT[QHQVJGThandsets. When there are no records in the directory, the screen shows Directory empty.When the directory is full and you try to save an entry, the screen shows Directory full.If you try to save an entry already stored in the directory, the screen shows Number repeated.If the telephone number in the directory exceeds 15 digits, - appears after the 14th number and the rest of the numbers will be shown two seconds later on the same row beginning with a -.Only one handset can review the directory at a time. If a handset tries to enter the directory while another handset is already in it, Not available appears.••••••Directory emptyDirectory fullNumber repeatedNot availableElizabeth Jones18001234567890-Elizabeth Jones-1234567890123-Elizabeth Jones-456
19Telephone operationAdd a directory entryEnter the number when the handset is not in use and press MENU/SELECT,then go to step 4.-OR-Press MENU/SELECT when the handset is not in use.2. Press  CID/VOL- or  /VOL+ to select  Directory and then press MENU/SELECT twice.3. The screen shows ENTER NUMBER.4. Use the dialing keys to enter or modify the number.Press REMOVE to backspace and erase a digit.Press and hold REMOVE to erase the entire entry.Press  CID/VOL- to move the cursor to the left or /VOL+ to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (a P appears).-OR-Copy a number from the redial list by pressing REDIAL/PAUSE and then press  CID/VOL-,/VOL+ or REDIAL/PAUSE repeatedly to select a number. Press MENU/SELECT to copy the number.Press MENU/SELECT to move to the name. The screen shows ENTER NAME. Press MENU/SELECT again.Use the dialing keys (see page 20) to enter the name.Press REMOVE to backspace and erase a character.Press and hold REMOVE to erase the entire entry.Press  CID/VOL- to move the cursor to the left or  /VOL+ to the right.Press MENU/SELECTVQEQPſTO6JGUETGGPFKURNC[USaved and you hear a EQPſTOCVKQPVQPGPress OFF/CLEAR to return to idle mode.1.••••5.6.•••7.8.ENTER NAMEDirectoryMike_ENTER NUMBER_Add contact
20Telephone operationCharacter chartUse the dialing keys and the chart below to enter a name (up to 15 characters). An error tone sounds if you try to enter more than 15 characters. Each press of a particular key causes the characters to be displayed in the following order:Number keyCharacters by number of key presses123456789101111.-’()*#&/,2ABCabc23DEFdef34GHIghi45JKLjkl56MNOmno67PQRSpqrs78TUVtuv89WXYZwxyz90space 0TONE#9JGPGPVGTKPICPCOGKPVJGFKTGEVQT[VJGſTUVNGVVGTQHGCEJYQTFKUautomatically capitalized. Press the number key repeatedly until the desired character appears.•
21Telephone operationReview the directoryEntries are sorted alphabetically. To search the directory:Press  /VOL+ when the handset is not in use. The screen displays   Directory.   -OR-     Press MENU/SELECT when the handset is not in use.     Press  CID/VOL- or  /VOL+ to select  Directory.Press MENU/SELECT and then press  CID/VOL- or /VOL+ to select  Review.Press MENU/SELECT and then press  CID/VOL- or /VOL+ to browse.Alphabetical searchTo start an alphabetical search:Follow the steps in Review the directory above to enter the directory.Use the dialing keys to enter the letters associated with the name. For example, if you have entries for Jenny, Jessie, Kristen and Laura in your directory, press 5 (JKL) once to see Jenny, twice to see Kristen (if you have more than one stored entry beginning with the same letter, in this case ,GPP[CPF,GUUKGYKVJVJGſTUVGPVT[FKURNC[GF=Jenny], press  /VOL+to view all other entries beginning with that letter), or three times to see Laura.If there is no name entry matching your search, the next closest match in alphabetical order appears. If necessary, press  CID/VOL- or  /VOL+ on the handset to browse.Dial a directory entrySearch for the desired entry in the directory (see Review the directory or Alphabetical search above). When the desired entry appears, press  /FLASH to dial.1.2.3.1.2.1.2.Mike Smith800-595-9511REVIEW
22Telephone operationEdit a directory entrySearch for the desired entry in the directory (see Review the directory or Alphabetical search on page 20). When the desired entry appears, press MENU/SELECT.The screen shows EDIT NUMBER and the desired entry’s number. 4. Use the dialing keys to edit the number.Press REMOVE to backspace and erase a digit.Press and hold REMOVE to erase the entire entry.Press  CID/VOL- to move the cursor to  the left or  /VOL+ to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (a P appears).Press MENU/SELECT to move to the name. The screen shows EDIT NAME.Press MENU/SELECT again.Use the dialing keys (see page 20) to edit the name.Press REMOVE to backspace and erase a character.Press and hold REMOVE to erase the entire entry.Press  CID/VOL- to move the cursor to  the left or /VOL+ to the right.Press MENU/SELECTVQEQPſTO6JGUETGGPFKURNC[USavedCPF[QWJGCTCEQPſTOCVKQPVQPGPress OFF/CLEAR to return to idle mode.Delete a directory entrySearch for the desired entry in the directory (see Review the directory or Alphabetical search on page 20). When the desired entry appears, press REMOVE. The screen shows Delete contact? and the number. Press MENU/SELECTVQEQPſTO6JGUETGGPUJQYUDeleting ... and Contact deleted. You will hear a EQPſTOCVKQPVQPGPress OFF/CLEAR to return to idle mode.1.2.3.••••5.6.•••7.8.1.2.3.4.EDIT NUMBER800-595-9511_EDIT NAMEMike Smith_Mike Smith800-595-9511Delete contact?800-595-9511Deleting...Contact deleted
23Telephone operationSpeed dialYou can store up to 10 telephone numbers with names in the speed dial memory locations you assign from the directory you wish to dial using fewer keys than usual. You must create an entry in the directory (see page 19) before you set the speed dial memory location. The speed dial memory locations are stored in the telephone base and are shared by all handsets. Changes made to speed dial entries on one handset apply to all.Add a speed dial entryPress MENU/SELECT when the handset is not in use. Press  CID/VOL- or  /VOL+ to select  Directory, then press    MENU/SELECT.Press  CID/VOL-or  /VOL+ to select  Speed dial, then press    MENU/SELECT.Press  CID/VOL- or  /VOL+ to choose the desired speed dial location, then press MENU/SELECT. The screen shows Copy from DIR.. while it is loading the directory list. The directory list displays.Press  CID/VOL- or  /VOL+ to choose the desired directory entry, then press MENU/SELECTVQEQPſTO;QWYKNNJGCTCEQPſTOCVKQPVQPGIf you choose an existing speed dial entry in step 4, the entry will be replaced by the new directory entry and the old entry is moved to a directory location. -OR-Press and hold the dial pad key (0-9) that does not have any speed    dial entry. Press MENU/SELECT and the screen shows Copy from DIR.. while it is loading the directory list. The directory list displays.Press  CID/VOL- or  /VOL+ to choose the desired directory entry, then press MENU/SELECTVQEQPſTO;QWYKNNJGCTCEQPſTOCVKQPVQPG1.2.3.4.5.•1.2.3.The entries stored in the speed dial memory are numbered 0 to 9 and share the memory in the directory. Press OFF/CLEAR at any time to exit speed dial mode.••
24Telephone operationDial a speed dial numberPress and hold the dial pad key (0-9) to display the speed dial entry.Press  /FLASH to dial the displayed number.Delete a speed dial entryPress MENU/SELECT when the handset is not in use. Press  CID/VOL- or  /VOL+ to select  Directory, then press    MENU/SELECT.Press  CID/VOL- or  /VOL+ to select  Speed dial, then press    MENU/SELECT.Press  CID/VOL- or  /VOL+ to choose the desired speed dial entry, then press REMOVEVQEQPſTO;QWYKNNJGCTCEQPſTOCVKQPVQPG1.2.1.2.3.4.The deleted speed dial entry is only removed from speed dial memory, not from the directory. If the speed dial location you selected is empty, the screen displays <empty>.
25Telephone operationAbout caller IDThis product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone UGTXKEGRTQXKFGTCHVGTVJGſTUVQTUGEQPFTKPI%CNNGT+&CNNQYU[QWVQUGGVJGname, number, date and time of calls.Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:You have both caller ID and call waiting, but as separate services (you may need to combine these services).You have only caller ID service, or only call waiting service.You do not subscribe to caller ID or call waiting services.There are fees for caller ID services. In addition, services may not be available in all areas.This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date are sent by your telephone service provider along with the call information.You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.•••
26Telephone operationCall logIf you subscribe to caller ID service, information about each caller will appear CHVGTVJGſTUVQTUGEQPFTKPI+H[QWCPUYGTCECNNDGHQTGVJGECNNGTKPHQTOCVKQPappears on the screen, it will not be saved in the call log.The call log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear. If the name has more VJCPEJCTCEVGTUQPN[VJGſTUVEJCTCEVGTUCTGUJQYPCPFUCXGFKPVJGcall log.You can review, redial and copy an entry into the directory.Entries appear in reverse chronological order.When the call log is full, the oldest entry is deleted to make room for new incoming call information.XX missed call(s) shows when there are new call log entries that have not been reviewed.Call log empty shows when there are no records in the call log.Only one handset can review the call log at a time. If a handset tries to enter the call log while another handset is already in it, Not available appears.Missed calls indicator When there are calls that have not been reviewed in the call log, the handset shows XX missed calls.Each time you review a call log entry marked NEW, the number of missed calls decreases by one.When you have reviewed all the missed calls, the missed calls indicator no longer shows.If you do not want to review the missed calls one by one, press and holdOFF/CLEAR on the handset to erase the missed calls indicator. All the entries are then considered old and kept in the call log.•••••••The caller ID information may not be available for every incoming call. The callers may intentionally block their names and/or telephone numbers.For call log entries with numbers between 16 and 24 digits, in order to view the entire number, you must save the entry to the directory (see page 29).If the phone number has more than 24 digits, it will not be saved or shown in the call log.•••xx missed calls10:15PM12/25 NEW
27Telephone operationMemory matchWhen the incoming telephone number matches exactly a telephone number in your directory, the name on the screen matches the corresponding name in your directory.For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory. Review the call logPress  CID/VOL- when the telephone is not in use. Press  CID/VOL- or  /VOL+ to browse.-OR-Press MENU/SELECT when the handset is not in use. Press  CID/VOL- or /VOL+ to select  Call log.Press MENU/SELECT and then press  CID/VOL- or  /VOL+ to select Review.Press MENU/SELECT and then press  CID/VOL- or  /VOL+ to browse.1.2.1.2.3.The name (if available), telephone number, date and time of all incoming calls are shown on the screen.You hear a double beep when it reaches the beginning or end of the call log list.••The number shown in the call log is in the format sent by the telephone service provider. The telephone service provider usually delivers ten-digit phone numbers (area code plus phone number). If the telephone number of the caller does not exactly match a number in your directory, the name appears as it is delivered by the telephone service provider. For example, if the telephone service provider includes the area code but your directory number does not, the name appears as delivered by the telephone service provider.
28Telephone operationView dialing optionsAlthough the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store to the directory.While reviewing the call log, press # repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory. Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory. When the number is shown in the correct format for dialing, press  /FLASH on the handset to call the number.Dial a call log numberWhen in the call log (see Review the call log on page 27), press CID/VOL-or  /VOL+ to browse to the desired entry.Press  /FLASH to call.1.2.If you have programmed the home area code (see page 12), only the last seven digits of the incoming phone numbers from that area code will be displayed while reviewing the call log. Press # repeatedly to display all possible dialing options. 800-595-95111-800-595-9511595-95111-595-9511800-595-95111-800-595-9511595-95111-595-9511
29Telephone operationSave a call log entry to the directoryWhen in the call log (see Review the call log on page 27), press CID/VOL-or  /VOL+ to browse. When the desired entry appears, press MENU/SELECT.The screen shows EDIT NUMBER and the desired entry’s number. 4. Use the dialing keys to edit the number.Press REMOVE to backspace and erase a digit.Press and hold REMOVE to erase the entire entry.Press  CID/VOL- to move the cursor to  the left or  /VOL+ to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (a P appears).Press MENU/SELECT to move to the name. The screen shows EDIT NAME.Press MENU/SELECT again.Use the dialing keys (see page 20) to edit the name.Press REMOVE to backspace and erase a character.Press and hold REMOVE to erase the entire entry.Press  CID/VOL- to move the cursor to the left or /VOL+ to the right.Press MENU/SELECTVQEQPſTO6JGUETGGPFKURNC[USavedCPF[QWJGCTCEQPſTOCVKQPVQPGPress OFF/CLEAR to return to idle mode.Delete from the call logDelete an entry:When in the call log, press  CID/VOL- or  /VOL+ to browse.Press REMOVE to delete the selected entry.Delete all entries:Press MENU/SELECT when the handset is not in use. Press  CID/VOL- or /VOL+ to select  Call log.Press MENU/SELECT and then press  CID/VOL- or  /VOL+ to select Del all calls.Press MENU/SELECT and the screen shows Delete all?Press MENU/SELECTVQEQPſTOThe screen shows DELETING... and[QWJGCTCEQPſTOCVKQPVQPG1.2.3.••••5.6.•••7.8.1.2.1.2.3.1.EDIT NUMBER800-595-9511_ENTER NAMEMike Smith_If the entry is already saved in the directory, the handset shows    Already saved.If there is no caller ID information, you hear a double beep .••Delete all?
30Telephone operationDisplays WhenPRIVATE NAME The caller is blocking the name information.PRIVATE NUMBER The caller is blocking the telephone number information.PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME  This caller’s name is unavailable. UNKNOWN NUMBER  This caller’s number is unavailable.UNKNOWN CALLER No call information is available about this caller.LONG DISTANCE-OR- L (before the caller’s number)It is a long distance call.Call log display screen messages
31AppendixCall log empty There are no call log entries.Copy from DIR..  The telephone is loading entries from Directory for speed dial assignment.Call log empty                    There are no call log entries.Directory empty          There are no directory entries.Directory full The directory is full.Ended X:XX:XX You have just ended a call.Incoming call There is an incoming call.Line in use  A system handset or another telpehone on the same line is in use.Low battery The battery needs to be recharged.New voicemail There are new voicemail message(s) from the telephone service provider.No battery No battery is installed. Follow the directions for battery installation on page 4 to install the battery before charging.No line There is no telephone line connected.No signal Communication between handset and telephone base is lost during a call.Not available One handset is already viewing the call log or directory and another handset attempts to review it.Number repeated The telephone number entered is already stored in the directory.Out of range OR no pwr at baseThe handset cannot communicate with the telephone base. Check the telephone base power connection or move closer.Phone X:XX:XX The handset is on a call.Place in charger The battery is very low. Place the handset in the telephone base or charger for recharging.Ringer muted The handset ringer is muted temporarily during an incoming call.Ringer off The handset ringer is turned off.Saved Your selection has been saved.XX missed calls There are calls that have not been reviewed in the call log.XX new messages There are new messages in the answering system.** Paging ** All system handsets are being paged.Screen display messagesAppendix
32Appendix$CVVGT[UVCVWUƀCUJGUYJGPVJGDCVVGT[KUNQYCPFPGGFUcharging.Battery status - animates when the battery is charging.Battery status - becomes solid when the battery is fully charged.New voicemail received from the telephone service provider.NEW New missed call(s) in call log.Handset screen iconsHandset and telephone base indicatorsHandset lightCHARGE On when the handset is charging in the telephone base or charger.Telephone base lightIN USE On when the telephone line is in use.On when the answering system is answering a call.Flashes quickly when there is an incoming call.Flashes when another telephone sharing the same line is in use.
33AppendixAppendixBatteryIt takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Operation Operating timeWhile in use (talking*) Seven hoursWhile not in use (standby**) Seven days*Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use.The battery needs charging when:A new battery is installed in the handset.The handset beeps every minute while on a call.The handset beeps and Low battery displays on the handset.A battery is properly installed and the screen is blank.CAUTION:6QTGFWEGVJGTKUMQHſTGQTKPLWT[TGCFCPFHQNNQYVJGUGKPUVTWEVKQPUUse only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to    www.vtechcanada.com or dial 1 (800) 267-7377.&QPQVFKURQUGQHVJGDCVVGT[KGUKPCſTG%JGEMYKVJNQECNYCUVGOCPCIGOGPVEQFGUfor special disposal instructions.Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.Exercise care in handling batteries in order not to create a short circuit with conductive materials.%JCTIGVJGDCVVGT[KGURTQXKFGFYKVJQTKFGPVKſGFHQTWUGYKVJVJKURTQFWEVQPN[KPCEEQTFCPEGYKVJVJGKPUVTWEVKQPUCPFNKOKVCVKQPUURGEKſGFKPVJKUOCPWCNObserve proper polarity orientation between the battery and metallic contacts.6QRTGXGPVſTGQTUJQEMJC\CTFFQPQVGZRQUGVJKURTQFWEVVQYCVGTQTCP[V[RGof moisture.•••••••••••
34AppendixTroubleshooting+H[QWJCXGFKHſEWNV[YKVJ[QWTVGNGRJQPGRNGCUGVT[VJGUWIIGUVKQPUDGNQYFor customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial    1 (800) 267-7377.My telephone does not work at all.Make sure the battery is installed and charged correctly (pages 4 and 5). For optimum daily performance, return the handset to the telephone base or charger after use.Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch./CMGUWTGVJGVGNGRJQPGNKPGEQTFKURNWIIGFſTON[KPVQVJGVGNGRJQPGDCUGCPFVJGwall jack.Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.Charge the battery in the handset for up to 16 hours.If the battery is completely depleted, it can take up to 10 minutes to charge the handset before Low battery appears on the screen (page 5).Remove and install the battery again. If that still does not work, it may be necessary to purchase a new battery.Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or the local telephone service. Contact your telephone service provider.There is no dial tone.First, try all the above suggestions.Move the handset closer to the telephone base. It may be out of range.The telephone line cord may be malfunctioning. Install a new telephone line cord.Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local telephone service. Contact your telephone service provider. I cannot dial out.First, try all the above suggestions.Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.If the other telephones in your home are having the same problem, the problem is in the wiring or local telephone service. Contact your telephone service provider (charges may apply).Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise. Low battery shows on the handset screen.Place the handset in the telephone base or charger for recharging.•••••••••••••••••
35AppendixAppendixRemove and install the battery again and use it until fully depleted, then charge the handset in the telephone base for up to 16 hours.If the above measures do not correct the problem, replace the battery.The battery does not charge in the handset or the handset battery does not accept charge.Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.Remove and install the battery again, then charge for up to 16 hours.If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The CHARGE light is off below.If the battery is completely depleted, it can take up to 10 minutes to charge the handset before Low battery appears on the screen (page 5).Purchase a new battery. Refer to the Battery section (page 33).The CHARGE light is off.Clean the charging contacts on the handset and telephone base or charger each month with a pencil eraser or a dry non-abrasive fabric.Make sure the power adapter and telephone line cord are plugged in correctly   and securely.Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base or charger to reset.The telephone does not ring when there is an incoming call.Make sure the handset ringer volume is not set to off (page 9). Make sure the telephone line cord and power adapter are plugged in properly (page 2).The handset may be too far from the telephone base. Move it closer to the telephone base.There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.If the other telephones in your home are having the same problem, the problem is in the wiring or local telephone service. Contact your telephone service provider (charges may apply).Other electronic products such as HAM Radios and other DECT Phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).The telephone line cord may be malfunctioning. Install a new telephone line cord.Remove and install the battery again and place the handset in the telephone base.Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.••••••••••••••••••••Troubleshooting
36AppendixMy handset beeps and is not performing normally.Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.Move the handset closer to the telephone base. It may be out of range.Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.Other electronic products such as HAM Radios and other DECT Phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.There is interference during a telephone conversation. My calls fade out when I am using the cordless handset.The handset may be out of range. Move it closer to the telephone base.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through [QWTVGNGRJQPGNKPG[QWOWUVKPUVCNNC&5.ſNVGTDGVYGGPVJGVGNGRJQPGNKPGEQTFCPFVJGVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOUECWUGFD[DSL interference. Contact your DSL service provider for more information about &5.ſNVGTUAppliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.Other electronic products such as HAM Radios and other DECT Phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within [QWTJQOGQTQHſEGCYC[HTQOYCNNUQTQVJGTQDUVTWEVKQPU+POCP[GPXKTQPOGPVUelevating the telephone base improves overall performance.Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local telephone service. Contact your telephone service provider (charges may apply).If the other telephones in your home are having the same problem, the problem is in the wiring or local telephone service. Contact your telephone service provider (charges may apply).I hear other calls when using the telephone.Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local telephone service. Contact your telephone service provider.•••••••••••••Troubleshooting
37AppendixAppendixTroubleshootingI hear noise on the cordless handset and the keys do not work.Make sure the telephone line cord is plugged in securely.My caller ID features are not working properly.Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.The caller may not be calling from an area which supports caller ID.Both your and the caller’s telephone service providers must use equipment compatible with the caller ID service.6JGECNNGT+&KPHQTOCVKQPUJQYUCHVGTVJGſTUVQTUGEQPFTKPIIf you subscribe to high-speed Internet service (DSL - digital subscriber line) through [QWTVGNGRJQPGNKPG[QWOWUVKPUVCNNC&5.ſNVGTDGVYGGPVJGVGNGRJQPGNKPGEQTFCPFVJGVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOUECWUGFD[DSL interference. Contact your DSL service provider for more information about &5.ſNVGTUThe telephone does not receive caller ID or the telephone does not show caller ID during call waiting.Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. The caller may not be calling from an area which supports caller ID.Both your and the caller’s telephone service providers must use equipment compatible with caller ID service.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through [QWTVGNGRJQPGNKPG[QWOWUVKPUVCNNC&5.ſNVGTDGVYGGPVJGVGNGRJQPGNKPGEQTFCPFVJGVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOUECWUGFD[DSL interference. Contact your DSL service provider for more information about &5.ſNVGTUCaller ID entries do not match the numbers I need to dial.Caller ID service delivers 10 digits (the area code plus the seven-digit number). If you need to dial something other than 10 digits, see the view dialing options feature on page 28 for instructions on changing the number.If you dial seven digits for local calls, you may want to use the home area code feature (see page 12).Out of range OR no pwr at base shows on the handset screen.The handset may be out of range. Move it closer to the telephone base.Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and install the battery again. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.•••••••••••••••
38AppendixOther electronic products such as HAM Radios and other DECT Phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.New voicemail and   show on the handset display and I don’t know why.If New voicemail and  appear on the handset, your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail. I cannot retrieve voicemail messages.If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.Make sure your computer is powered on.Make sure your Internet connection is working properly.Make sure that the software is installed and running for your nontraditional telephone service. Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.+H[QWCTGWUKPICſTGYCNNKVOC[RTGXGPVCEEGUUVQ[QWTPQPVTCFKVKQPCNVGNGRJQPGservice. Contact your service provider for more information.Common cure for electronic equipment.If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed):1. Disconnect the power to the telephone base.2. Disconnect the battery on the cordless handset.3. Wait a few minutes before connecting power to the telephone base.4. Install the battery again and place the cordless handset in the telephone base .5. Wait for the cordless handset to synchronize with the telephone base. Allow up to     one minute for this to take place.••••••••••Troubleshooting
39AppendixAppendixImportant safety instructionsWhen using your telephone equipment, basic safety precautions should CNYC[UDGHQNNQYGFVQTGFWEGVJGTKUMQHſTGGNGEVTKEUJQEMCPFKPLWT[KPENWFKPIVJGHQNNQYKPIRead and understand all instructions. Follow all warnings and instructions marked on the product.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.Do not place this product on an unstable table, shelf, stand or other unstable surfaces.Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. This product should be operated only from the type of power source indicated on the marking NCDGN+H[QWCTGPQVUWTGQHVJGV[RGQHRQYGTUWRRN[KP[QWTJQOGQTQHſEGEQPUWNV[QWTFGCNGTor local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized UGTXKEGHCEKNKV[1RGPKPIQTTGOQXKPIRCTVUQHVJGVGNGRJQPGDCUGQTJCPFUGVQVJGTVJCPURGEKſGFaccess doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. Do not overload wall outlets and extension cords. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:When the power supply cord or plug is damaged or frayed.If liquid has been spilled onto the product. If the product has been exposed to rain or water.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.If the product has been dropped and the telephone base and/or handset has been damaged.If the product exhibits a distinct change in performance.Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak.Only put the handset of your telephone next to your ear when it is in normal talk mode.6JGRQYGTCFCRVGTKUKPVGPFGFVQDGEQTTGEVN[QTKGPVGFKPCXGTVKECNQTƀQQTOQWPVRQUKVKQP6JGprongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.SAVE THESE INSTRUCTIONS1.2.3.4.5.6.7.8.9.10.11.12.A.B.C.D.E.F.13.14.15.16.
40AppendixPrecautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:Pacemaker patientsShould keep wireless telephones at least six inches from the pacemaker.Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.Should use the wireless telephone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. Operating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the NC[QWVQH[QWTJQOGQTQHſEGWhen the handset is out of range, the handset displays Out of range OR no pwr at base.If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press  /FLASH. Move closer to the telephone base, then press  /FLASH to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care.Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.•••Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then remove the telephone by the unplugged cords.
41AppendixAppendixAbout cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.   Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.•••••The RBRC® sealThe RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.VTech’s participation in RBRC®makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.RBRC®  is a registered trademark of Rechargeable Battery Recycling Corporation.
42AppendixWarrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:1. Product that has been subjected to misuse, accident, shipping or other physical damage, KORTQRGTKPUVCNNCVKQPCDPQTOCNQRGTCVKQPQTJCPFNKPIPGINGEVKPWPFCVKQPſTGYCVGTQTQVJGTliquid intrusion; or2TQFWEVVJCVJCUDGGPFCOCIGFFWGVQTGRCKTCNVGTCVKQPQTOQFKſECVKQPD[CP[QPGQVJGTVJCPCPauthorized service representative of VTech; or3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or4. Product to the extent that the problem is caused by use with non-VTech accessories; or5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or7. Product returned without a valid proof of purchase (see item 2 below); or8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
43AppendixAppendixWarranty (continued)How do you get warranty service?To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?Return the entire original package and contents including the Product to VJG86GEJUGTXKEGNQECVKQPCNQPIYKVJCFGUETKRVKQPQHVJGOCNHWPEVKQPQTFKHſEWNV[CPFInclude a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; andProvide your name, complete and correct mailing address, and telephone number.Other limitationsThis warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the 2TQFWEV6JGTGCTGPQQVJGTGZRTGUUYCTTCPVKGU0QQPGKUCWVJQTK\GFVQOCMGOQFKſECVKQPUVQVJKUNKOKVGFYCTTCPV[CPF[QWUJQWNFPQVTGN[QPCP[UWEJOQFKſECVKQP5VCVG2TQXKPEKCN.CY4KIJVU6JKUYCTTCPV[IKXGU[QWURGEKſENGICNTKIJVUCPF[QWOC[CNUQJCXGother rights, which vary from state to state or province to province..KOKVCVKQPU+ORNKGFYCTTCPVKGUKPENWFKPIVJQUGQHſVPGUUHQTCRCTVKEWNCTRWTRQUGCPFOGTEJCPVCDKNKV[CPWPYTKVVGPYCTTCPV[VJCVVJG2TQFWEVKUſVHQTQTFKPCT[WUGCTGNKOKVGFVQQPGyear from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not NKOKVGFVQNQUVRTQſVUQTTGXGPWGKPCDKNKV[VQWUGVJG2TQFWEVQTQVJGTCUUQEKCVGFGSWKROGPVVJGEQUVof substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.1.2.3.
44AppendixAppendixFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver    is connected.Consult the dealer or an experienced radio/TV technician for help.%JCPIGUQTOQFKſECVKQPUVQVJKUGSWKROGPVPQVGZRTGUUN[CRRTQXGFD[VJGRCTV[ responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC rules. Operation is subject to the following two   conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of   communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.This Class B digital apparatus complies with Canadian ICES-003.FCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this GSWKROGPVEQPVCKPUCOQPIQVJGTVJKPIUCRTQFWEVKFGPVKſGTKPVJGHQTOCV75###'36::::6JKUKFGPVKſGTOWUVDGRTQXKFGFVQ[QWTVGNGRJQPGUGTXKEGRTQXKFGTWRQPTGSWGUVThe plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the  user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices  you may connect to your telephone line and still have them ring when you are  called. The REN for this product is encoded CUVJGVJCPFVJEJCTCEVGTUHQNNQYKPIVJG75KPVJGRTQFWEVKFGPVKſGTGIKHKUVJG4'0KU+POQUVDWVPQVCNNCTGCUVJGUWOQHCNN4'0UUJQWNFDGſXGQTNGUU(QTOQTGKPHQTOCVKQPplease contact your telephone service provider.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone UGTXKEGRTQXKFGTQTCSWCNKſGFKPUVCNNGTIf this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Warranty.••••FCC, ACTA and IC regulations
45AppendixAppendixFCC, ACTA and IC regulations (continued)If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify [QWDGHQTGKPVGTTWRVKPIUGTXKEG+HCFXCPEGPQVKEGKUPQVRTCEVKECN[QWYKNNDGPQVKſGFCUUQQPCUpossible. You will be given the opportunity to correct the problem and the telephone service provider KUTGSWKTGFVQKPHQTO[QWQH[QWTTKIJVVQſNGCEQORNCKPVYKVJVJG(%%;QWTVGNGRJQPGUGTXKEGRTQXKFGTmay make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers GIRQNKEGſTGOGFKECNKPVJGUGNQECVKQPU+H[QWFQUVQTGQTVGUVGOGTIGPE[PWODGTURNGCUG4GOCKPQPVJGNKPGCPFDTKGƀ[GZRNCKPVJGTGCUQPHQTVJGECNNDGHQTGJCPIKPIWRPerform such activities in off-peak hours, such as early morning or late evening.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.6JGVGTOŎŏ+%ŎŏDGHQTGVJGEGTVKſECVKQPTGIKUVTCVKQPPWODGTQPN[UKIPKſGUVJCVVJG+PFWUVT[%CPCFCVGEJPKECNURGEKſECVKQPUYGTGOGVThe Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of VJG4'0UQHCNNVJGFGXKEGUFQGUPQVGZEGGFſXG6JKURTQFWEVOGGVUVJGCRRNKECDNG+PFWUVT[%CPCFCVGEJPKECNURGEKſECVKQPU
46Appendix6GEJPKECNURGEKſECVKQPUFrequency control Crystal controlled PLL synthesizerTransmit frequency Handset: 1921.536-1928.448 MHzTelephone base: 1921.536-1928.448MHzChannels 5Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.Size Handset: 6.50 X 2.0 X 1.26 in (165.0 X 51.0 X 32.0 mm)Telephone base: 3.55 X 3.44 X 4.67 in (90.2 X 87.5 X 118.5 mm)Charger:2.91 X 3.19 X 1.85 in (74.0 X 81.0 X 47.0 mm)Weight Handset: 4.59oz (130.0g) (including battery)Telephone base: 4.32oz (122.6g)Charger: 1.76oz (50.0g)Power requirements Handset: 2.4V 400mAh Ni-MH batteryTelephone base: 6V AC @ 300mACharger: 6V AC @ 300mAMemory Handset directory: 30 memory locations (10 speed dial inclusive); up to 30 digits and 15 characters Handset call log: 30 memory locations; up to 24 digits and 15 characters
47AppendixAppendixIndexAAbout caller ID  25About cordless telephones  41Alphabetical search  21Answer a call  14BBattery  33Battery charging  5Battery installation  4CCaller ID  25Call log  26Call log display screen messages  30Call waiting  14Channel  15Character chart  20Charging  5CID time synchronization  12Clear voicemail  10DDelete a directory entry  22Delete a redial entry  17Delete a speed dial entry  24Delete from the call log  29Dial a call log number  28Dial a number from the directory  21Dial a redial entry  17Dialing pause  19, 22, 29Dial mode  12Directory  18&5.ſNVGT2EEdit a directory entry  22End a call  14FFind handset  15HHandset layout  6, 7Handset light  32Handset screen icons  32Home area code  12IImportant safety instructions  39Indicators  32Installation  2KKey tone  11LListening volume  14MMaintenance  40Make a call  14Memory match  27Missed calls indicator  26OOperating range  40PPacemaker patients  40Paging handset  15Parts checklist  1Phonebook  18Precautions for users of implanted cardiac pacemakers  40Predial a call  14RRedial list  17Review the call log  27Review the directory  20, 21Ringer  9Ringer volume  9
48AppendixAppendixIndexSSafety instructions  39Save a call log entry to the directory  28Screen display messages  31Screen icons  32Speed dial  23Store a directory entry  19Store a speed dial entry  23Store from redial  19T6GEJPKECNURGEKſECVKQPU46Telephone base installation  2Telephone base layout  8Telephone base light  32Temporary tone dialing  14Troubleshooting  34VView dialing options  28Volume  9, 14WWall mounting  3Warranty  42Website  13
VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc.Beaverton, Oregon 97008Distributed in Canada by VTech Technologies Canada, Ltd.Richmond, B.C. V6W 1L5Copyright © 2010 for VTECH TELECOMMUNICATIONS LTD.Printed in China.91-003639-010-100

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