VTech Telecommunications 80-7764-01 1.9GHz Digital Modulation Cordless Phone User Manual TL9XX71 CIB 20110104 for IC approval
VTech Telecommunications Ltd 1.9GHz Digital Modulation Cordless Phone TL9XX71 CIB 20110104 for IC approval
User Manual
User’s manual TL92271/TL92371/TL92471 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety information on pages 111-112 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Model number: TL92271 (two handsets) TL92371 (three handsets) TL92471 (four handsets) Type: DECT 6.0 cordless telephone/answering system with Bluetooth wireless technology Serial number: Purchase date: Place of purchase: Both the model and serial number of your AT&T product can be found on the bottom of the telephone base. Compatible with Hearing Aid T-Coil Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. TIA-1083 The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines. The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. © 2009-2010 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual Quick start guide TL92271/TL92371/TL92471 DECT 6.0 cordless telephone/ answering system with BLUETOOTH®wireless technology TL92271/TL92371/TL92471 DECT 6.0 cordless telephone/ answering system with BLUETOOTH®wireless technology Quick start guide User’s manual Charger for cordless handset with power adapter installed (1 for TL92271) (2 for TL92371) (3 for TL92471) Telephone line cord Wall mount bracket Battery compartment covers (2 for TL92271) (3 for TL92371) (4 for TL92471) Batteries for cordless handsets (2 for TL92271) (3 for TL92371) (4 for TL92471) Cordless handsets (2 for TL92271) (3 for TL92371) (4 for TL92471) Power adapter for telephone base Telephone base User’s manual TL92271/TL92371/TL92471 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology Table of contents Getting started Quick reference guide - telephone base................................................................... 1 Quick reference guide - handset........ 3 Installation..................................................... 6 Telephone base installation.................. 7 Charger installation................................... 8 Battery installation and charging....... 9 Battery charging .......................................10 Installation options..................................11 Tabletop to wall mount installation .............................................11 Wall mount to tabletop installation .............................................12 Bluetooth Introducing Bluetooth............................13 Glossary of terms.....................................14 Bluetooth setup ........................................15 Add a cell phone ................................15 Add a headset......................................17 Auto connection..................................18 Device list and connection.........19 Review the active device list ........19 Connect/disconnect an active device .......................................................19 Remove a device.................................20 Rename a device ................................21 Replace an active device................22 Bluetooth connection from idle mode.........................................................22 Download directory ...........................23 Interruption to directory download................................................25 View the directory download information ............................................25 Change PIN............................................26 Handset settings Telephone settings ..................................27 Ringers .....................................................27 Ringer volume ......................................27 Ringer tone............................................28 Set date and time...............................29 Settings....................................................30 LCD language .......................................30 Display alerts ........................................31 Missed call indicator .........................31 Voicemail indicator ............................32 No line .....................................................33 Download fail .......................................33 Use caller ID to automatically set date and time...............................34 Rename handset .................................34 Key tone..................................................35 Dial mode ...............................................35 Voice announce caller ID................36 Website....................................................36 Home area code..................................37 Cell area code......................................38 Telephone base ringer volume ....39 Answering system settings............39 Telephone operation Making, answering and ending a call ...................................................................40 Using a handset for home calls ...........................................................40 Table of contents Using a Bluetooth headset for home calls..............................................40 Call waiting on the home line .....41 Make, answer or end a cell call ............................................................42 Call waiting on the cell line..........42 Answer a cell call while on a home call................................................43 Cell phone voicemail ........................43 Answer a home call while on a cell call ....................................................43 Conference calls .......................................44 Conference home and cell calls ...........................................................44 Options while on calls...........................45 Handset speakerphone....................45 Volume control ....................................45 Silencing the ringer ...........................45 Mute ..........................................................45 Temporary tone dialing ...................46 Hold...........................................................46 Equalizer..................................................46 Chain dialing .........................................47 Transfer a call.......................................48 Redial..............................................................49 Review the redial list ........................49 Dial a redial entry...............................49 Save a redial entry to the directory..................................................50 Delete a redial entry.........................50 Multiple handset use Handset locator.........................................51 Join a call in progress......................51 Intercom........................................................52 Answer an incoming call during an intercom call ..................................53 Call transfer using intercom ...............54 Push-to-talk (PTT) ....................................55 PTT on/off..............................................55 PTT to a single handset...................56 PTT to all handsets............................57 Answer a PTT call...............................58 Change a one-to-one PTT to intercom call .........................................58 End a PTT call.......................................59 Answer an incoming call during PTT .............................................................59 Make an outgoing call during PTT .............................................................59 Directory About the directory.................................60 Create and review entries....................61 Create a new entry in the home directory..................................................61 To add a predialed telephone number to the directory..................63 Review the directory.........................64 3-character alphabetical search.......................................................64 Dial, edit or delete a directory ..........65 Dial a directory entry........................65 Edit a directory entry........................65 Edit the type of a directory entry..........................................................66 Delete a directory entry..................66 Remove a downloaded directory..................................................66 Speed Dial....................................................67 Assign a speed dial slot..................67 Reassign a speed dial slot .............67 Dial a speed dial entry.....................67 Delete a speed dial entry...............68 Caller ID About caller ID ..........................................69 Information about caller ID with call waiting ............................................69 Caller ID operation ..................................70 How the caller ID history (caller ID log) works...............................................70 Memory match.....................................70 To review the caller ID log ............71 View dialing options..........................72 Dial a caller ID log entry ................72 Save a caller ID log entry to the directory..................................................73 To delete a single entry ..................74 Table of contents To delete all entries ..........................74 Reasons for missing caller ID information ............................................74 Handset settings Answering system settings..................75 Answer on/off......................................75 Announcement ....................................76 Play your announcement ...............76 Record your own announcement.....................................76 Delete your announcement...........77 Call screening.......................................78 Number of rings ..................................79 Remote access code.........................80 Message alert tone............................80 Recording time.....................................81 Answering system About the answering system..............82 Answering system and voicemail.................................................82 Using the answering system and voicemail together.............................82 Message capacity ...............................83 Voice prompts ......................................83 Call screening.......................................83 Call intercept ........................................83 Temporarily turning off the message alert tone............................84 Message playback....................................85 Delete all old messages..................87 Record and play memos .................87 Base message counter displays........88 Message window displays ..............88 Remote access...........................................89 To remotely access the answering system...............................89 Remote commands............................89 Appendix Handset screen icons.............................90 Alert tones and lights ............................91 Handset alert tones...........................91 Telephone base alert tones...........91 Handset indicator lights ..................91 Telephone base indicator lights .........................................................91 Screen messages......................................92 Display screen messages................92 Expand your telephone system.........95 Add and register a handset (optional).................................................95 Deregister handsets................................96 Troubleshooting ........................................97 Maintenance.............................................110 Important safety information ..........111 Safety information...........................111 Especially about corded telephones ..........................................111 Precautions for users of implanted cardiac pacemakers........................112 Pacemaker patients........................112 Especially about telephone answering systems..........................112 FCC Part 68 and ACTA........................113 FCC Part 15..............................................114 Limited warranty....................................115 Technical specifications .....................117 DECT 6.0 digital technology.......117 Telephone operating range ........117 Extended range and clarity ........117 Index................................................ 118 Getting started Quick reference guide - telephone base /PLAY/STOP Press to play messages (page 85). Press to stop message playback (page 85). /ANS ON Press to turn the answering system on or off (page 75). /HANDSET LOCATOR Press to page all system handsets (page 51). X/DELETE Press to delete the message currently playing (page 85). When the phone is not in use, press twice to delete all previously reviewed messages (page 87). /REPEAT Press to repeat a message or press twice to play the previous message (page 85). /SKIP Press to skip to the next message (page 85). Message counter Number of messages (or during playback, message number currently playing). DEVICE1/DEVICE2 lights On when the telephone base is paired and connected with a Bluetooth device. Flash alternately while pairing a Bluetooth device. IN USE light On when the handset is in use, or when the answering system is answering an incoming call, or when you are registering a handset. Flashes quickly when there is an incoming cell call. Flashes when another telephone is in use on the same line, or when you are deregistering handset(s) from the telephone base. Flashes when there is an incoming call. Getting started Quick reference guide - telephone base VOLUME Press to adjust the volume during message playback (page 85). When the phone is not in use, press to adjust the telephone base ringer volume (page 39). Getting started Quick reference guide - handset CHARGE light On when the handset is charging in the telephone base or charger. Softkeys (2) Press to select a menu item displayed above the key. While in a menu, press to select an item, or save an entry or setting. CELLULAR Press to make or answer a cell call (page 42). During a cell call, press to answer an incoming call when you hear a call waiting alert (page 42). Flashes quickly when there is an incoming cell call. Flashes slowly when a cell call is on hold. HOME/FLASH Press to make or answer a home call (page 40). During a home call, press to answer an incoming call when you hear a call waiting alert (page 42). Flashes quickly when there is an incoming home call. Flashes slowly when a home call is on hold. While reviewing a caller ID history entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 72). TONE Press to switch to tone dialing temporarily during a call if you have pulse service (page 46). Press to toggle the name order when saving Caller ID entry into directory (page 73). /SPEAKER Press to make or answer a home call. Press to turn on the handset speakerphone. Press again to resume normal handset use (page 45). REDIAL/PAUSE Press repeatedly to view the last 10 numbers dialed (page 49). While entering numbers, press and hold to insert a dialing pause (page 61). Getting started Quick reference guide - handset DIR/ /VOLUME Press to scroll up while in menus. During a call or message playback, press to increase the listening volume (page 45 or page 86). Press to show directory entries when the telephone is not in use (page 64). While entering names or numbers in the directory, press to move the cursor to the left (page 61). MUTE/DELETE During a call, press to mute the microphone (page 45). While predialing, press to delete digits (page 40). While reviewing the redial list, directory or caller ID history, press to delete an individual entry (pages 50, 66 and 74). While entering or editing a directory entry, press to erase a digit or character. While the handset is ringing, press to silence the ringer temporarily. During message or announcement playback, press to delete a message or announcement. OFF/CANCEL While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display (page 5). Press and hold to return to idle mode. During a call, press to hang up (page 40). Press and hold while the telephone is not in use to erase the displayed messages (XX Missed calls and Download fail). While the handset is ringing, press to silence the ringer temporarily. CID/ /VOLUME Press to scroll down while in menus. During a call or message playback, press to decrease the listening volume (page 45 or page 86). Press to show the caller ID history when the telephone is not in use (page 71). While entering names or numbers in the directory, press to move the cursor to the right (page 61). # (pound key) Press repeatedly to display other dialing options when reviewing a caller ID history entry (page 72). EQ During an outside call, intercom call, message or announcement playback, press to change the quality of the audio to best suit your hearing (page 46). Getting started Quick reference guide - handset PUSH TO TALK Press to begin a one-to-one or one-to-all broadcast. Press and hold to begin a one-to-all broadcast when the handset is not in use. Feature menu Play messages (page 85) Answering sys (page 82) Directory (page 60) Caller ID log (page 69) Intercom (page 52) Bluetooth (page 13) Ringers (page 27) Set date/time (page 29) Settings (page 30) Website (page 36) Main menu The selected menu item is highlighted. Using menus 1. Press MENU in idle mode (when the telephone is not in use) to enter the main menu. 2. Use CID or menu items. Menu DIR to scroll through 3. Press SELECT to select or save the highlighted item. -ORPress OFF/CANCEL to cancel an operation, back up to the previous menu or exit the menu display. -ORPress and hold OFF/CANCEL to return to idle mode. NOTE: If no key is pressed, the handset automatically returns to idle mode after 30 seconds. Getting started Installation You must install and charge the handset battery before using the cordless handset. See pages 9-10 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 11). For optimum range and better reception, place the telephone base in a central and open location. You may hear interference if your cellular phone is too close to the telephone base during a CELLULAR call. Make sure that your Bluetooth enabled cellular phone is within 15 feet of the telephone base in order to maintain a clear and consistent connection between your Bluetooth cell phone, telephone base and cell tower. If you subscribe to high-speed Internet service (digital subscriber line DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 7). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Avoid placing the telephone base too close to: • Communication devices such as: television sets, VCRs, or other cordless telephones. • Excessive heat sources. • Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting. • Excessive dust sources such as a workshop or garage. • Excessive moisture. • Extremely low temperature. • Mechanical vibration or shock such as on top of the washing machine or work bench. Getting started Telephone base installation If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Follow the steps below to install the telephone. NOTE: The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, refer to Installation options on pages 11-12 for details. • Plug the large end of the larger power adapter into an electrical outlet not controlled by a wall switch. • Plug one end of the telephone line cord into a telephone wall jack. DSL filter (not included) is required if you have DSL high-speed Internet service. Telephone line cord • Plug the other end of the telephone line cord into the telephone jack on the bottom of the telephone base. • Route the cord through the guide. • Plug the small end of the larger power adapter into the power jack on the bottom of the telephone base. • Raise the antenna. Getting started Charger installation Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION: 1. Use only the power adapter(s) provided with this product. To obtain a replacement, visit our www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. website at 2. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. Getting started Battery installation and charging Install the battery as shown below. Step 1 Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated. CHARGE light Step 2 Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. Step 3 Charge the handset by placing it face up in the telephone base or charger. The CHARGE light is on when charging. After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date and time on page 29. To skip setting the date and time, press OFF/CANCEL or BACK. SET DATE --/--/-MM/DD/YY BACK SET SET TIME --:-- -BACK SET To replace the battery, press the tab and slide the battery compartment cover downwards. Lift out the old battery and disconnect it from the handset. Follow the instructions above to install and charge the new battery. IMPORTANT INFORMATION: 1. Use only the supplied rechargeable battery or replacement battery (model BT183342). To www.telephones.att.com or call 1 (800) 2223111. In Canada, dial 1 (866) 288-4268. order, visit our website at 2. If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage. Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 117 for battery operating times. If the screen is blank, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. When the battery is low, the handset shows Low battery and a flashing . If you are on a call in low battery mode, the handset beeps every minute. The following table summarizes the battery charge indicators and actions to take. Battery indicators Battery status Action The screen is blank or shows Place in charger and flashes. The battery has very little or no charge. The handset cannot be used. Charge without interruption until the screen shows Low battery or HANDSET X (at least 30 minutes). The screen shows Low battery and flashes. Battery has enough charge to be used for a short time. Charge without interruption until the screen shows HANDSET X (at least 30 minutes). The screen shows HANDSET X. Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use. NOTE: If you are on a phone call in low battery mode, you hear four short beeps every minute. 10 Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to attach to a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the mounting plate. Tabletop to wall mount installation 1. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the telephone base. Plug the small end of the telephone base power adapter into the POWER jack on the bottom of the telephone base. 2. Position the lower portion grooves on the telephone base to the lower portion tabs (marked B) on the wall mount bracket. Make sure the upper portion grooves of the telephone base are above the upper portion tabs (marked A) on the wall mount bracket. Push the telephone base down until it clicks securely in place. 3. Route the telephone line cord (or DSL filter) through the wall mount bracket hole and plug it into the telephone wall jack. Route the power cord out of the bottom of the telephone and plug it into an electrical outlet not controlled by a wall switch. 4. Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties. 11 Getting started Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position, follow the steps below. 1. If the telephone line cord and power adapter cord are bundled, untie them first. Remove the wall mount bracket from the wall. 2. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet. Lift the telephone base up to detach it from the plastic wall mount bracket. 3. Push the wall mount bracket up to remove it from the wall. 4. See Telephone base installation on page 7. 12 Bluetooth Introducing Bluetooth Your new AT&T TL92271/TL92371/TL92471 telephone system with Bluetooth wireless technology has the following features: • Pair up to four Bluetooth enabled devices (cell phones or headsets) with the telephone base. • Connect a maximum of two cell phones to make and receive cell calls. Only one cell phone can be active on a call at a time. • Connect a Bluetooth enabled headset for making and receiving home calls. • Conference cell and home calls. • Make and receive calls using your cell phone plan with your cordless system handsets. IMPORTANT INFORMATION • After plugging in the telephone base, wait at least 20 seconds before connecting a Bluetooth device. The screen shows Bluetooth system busy if you try to connect too soon. • Refer to the user's manual of your Bluetooth enabled cell phone or headset for more information about how that device uses Bluetooth connectivity. • Bluetooth wireless technology operates within a short range (up to 30 feet) from the telephone base. Keep connected cell phones and headset within this range. • If your cell phone has poor reception in your home, the TL92271/ TL92371/TL92471 cannot improve the reception. However, if you have a location in your house with better reception, you can leave your cell phone in that location while you use the TL92271/TL92371/TL92471 cell line. In order for this to work, the cell phone must be within 15 feet of the telephone base for optimal performance. • Charge your cell phone while it is connected to the telephone base. Your cell phone's battery discharges faster while it is connected to the telephone base via Bluetooth wireless technology. • Monitor your cell phone's usage, because minutes may be deducted from your cellular plan for the duration of all cell calls, depending on the terms of your plan. Refer to the Bluetooth setup section (pages 15-26) to learn how to set up your Bluetooth device. Refer to the Telephone operation section (page 40) on how to operate your Bluetooth devices with your new TL92271/ TL92371/TL92471 AT&T telephone system with Bluetooth wireless technology. Refer to the Troubleshooting section (pages 97-109) if you experience difficulty when using the telephone system. The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. 13 Bluetooth Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth devices and your new AT&T telephone system. Active device slots - the Device list has two active slots for two cell phones, or one cell phone and one headset. When a device in the list is active it will have a D1: or D2: in front of the device name. In order to use a Bluetooth device on a call, it must be in an active slot and be connected. Bluetooth cell phone - refers to a mobile Bluetooth enabled cellular telephone. CELLULAR line - the telephone line associated with your cell phone service. On your TL92271/TL92371/TL92471 handset, press CELLULAR to use the cell line. Connected - when you pair a Bluetooth device to the TL92271/TL92371/ TL92471 it is placed in a active slot and automatically connected. When a device is connected a 1 and/ or 2 will display after on the handset screen and the DEVICE 1 and/or DEVICE 2 light on the telephone base will be on. If a device loses its connection to the telephone base, it must be reconnected before you can use the device with the TL92271/TL92371/TL92471. / displays after Disconnected - when a device is disconnected, /1 and/or 2 on the handset screen and the DEVICE 1 and/or DEVICE 2 light on the telephone base is off. Discoverable mode - before a Bluetooth enabled device can be paired, it must be set to this mode. When pairing your cell phone, the telephone base is in this mode. When pairing a headset, the headset must be set to this mode. Depending on the manufacturer, this mode is sometimes referred to as Find Me or Visibility. HOME line - your conventional telephone land line. On your TL92271/ TL92371/TL92471 handset, press HOME/FLASH to use the home line. Paired devices - Bluetooth enabled devices (cell phone or headset) that have shared registration information with the telephone base. A total of four Bluetooth enabled devices can be paired with the telephone base. However, only two paired devices can be connected to the base at a time. Pairing - sometimes refers to as bonding. The process of sharing registration information between two Bluetooth enabled devices. Your Bluetooth enabled cell phone or headset must first be paired to the telephone base in order to use it with this cordless phone system. PIN - by default, the PIN is 0000 for the telephone base and for most Bluetooth devices. PIN information must be exchanged between Bluetooth devices before they can be used. This is also known as a Passkey or Passcode. 14 Bluetooth Bluetooth setup To use a Bluetooth enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. All TL92271/TL92371/TL92471 handsets can be used to make or answer calls on the cell phone line. Bluetooth wireless technology operates within a short range (up to 30 feet). When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base, keep the device within 15 feet of the telephone base for optimal performance. Add a cell phone Before you begin, make sure that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth device. Refer to your cell phone user's manual to learn how to search for or add new Bluetooth devices. To pair and connect a cell phone: 1. Press MENU in idle mode to enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press SELECT. 3. Press SELECT to choose Add device. 4. Press CID or DIR to highlight Add cellular, then press SELECT. The screen displays Please wait... followed by 1. If cell is connected to BT device, please disconnect it. • If there are already four paired devices on the device list, the 4th device on the device list will be automatically removed, regardless of whether the new device pairing is successful or not (page 22). • If there are already two active devices on the device list with prefix D1: or D2:, the handset shows Only 2 devices can be ready for connection. You are prompted to deactivate an active device. 5. Press NEXT. The screen displays 2. Place cell phone next to base. • All devices that are connected to the telephone base are disconnected until the pairing process is completed. Directory Caller ID log Intercom Bluetooth BACK SELECT BLUETOOTH Add device Device list Download dir BACK SELECT ADD DEVICE Add cellular Add headset BACK SELECT Set cell to search base: AT&T DECT 6.0 discoverable PIN:0000 6. Press NEXT to turn on the telephone base discoverable mode. The screen displays Set cell to search base: AT&T DECT 6.0 discoverable PIN: 0000. Promptly turn on the Bluetooth feature of your cell phone and search for or add new devices. 15 Bluetooth Bluetooth setup 7. Your cell phone may require a passcode. In this case the Adding handset screen displays Check cellular. ENTER PASS Cell Phone A to device CODE. Enter the cell phone passcode into the handset list... and press SET to save. 8. Enter the PIN of the telephone base (the default PIN is 0000) into your cell phone to continue the pairing Cell Phone A process. The handset displays Adding Cell Phone A to is added and connected device list... to base. 9. When a device is successfully connected, the handset displays Cell Phone A is added and connected to base. You hear a confirmation tone. The corresponding status icon ( 1 or 2) displays. The corresponding device light on the telephone base (DEVICE 1 or DEVICE 2) turns on. NOTES: 1. The pairing process may take up to one minute. If the pairing process fails, try again. 2. If you put the handset back in the telephone base or charger while pairing, the process is cancelled and the handset returns to idle mode. 16 Bluetooth Bluetooth setup Add a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices. To pair and connect a headset: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press SELECT. 3. Press SELECT to choose Add device. 4. Press CID or DIR to highlight Add headset, then press SELECT. The screen displays Please wait... followed by If headset is connected to cell, please disconnect it. Press NEXT. • If there is another headset already active, the screen will show Only 1 headset in device list can be ready for connection and prompt you to replace an existing paired device (page 22). • When you already have two active devices, the handset shows Only 2 devices can be ready for connection. The telephone base will deactivate another headset from active slot automatically. 5. Press NEXT. The screen displays Pls set headset to discoverable mode, then press NEXT. • All devices that are connected to the telephone base are temporarily disconnected. 6. The screen displays Searching for Bluetooth headsets... Set your headset to discoverable mode (refer to the user’s manual of your headset). 7. When the screen displays the found devices, press CID or DIR to highlight your headset and then press NEXT. 8. Enter the PIN of your headset. The PIN for most Bluetooth devices is 0000 (refer to the user’s manual of your headset). Then press NEXT. Play messages Answering sys Directory Caller ID log BACK SELECT Directory Caller ID log Intercom Bluetooth BACK SELECT BLUETOOTH Add device Device list Download dir BACK SELECT ADD DEVICE Add cellular Add headset BACK SELECT If headset is connected to cell, please disconnect it. NEXT Pls set headset to discoverable mode BACK NEXT Searching for Bluetooth headsets... FOUND DEVICES Headset A Headset B BACK 17 SELECT Bluetooth Bluetooth setup 9. The screen will display Adding Headset A to device list... when the base is connecting to your headset. 10. When a device is successfully connected, the handset displays Headset A is added and connected to base and the corresponding status icon ( 1 or 2). You hear a confirmation tone. The corresponding light on the telephone base (DEVICE 1 or DEVICE 2) turns on. Adding Headset A to device list... Headset A is added and connected to base. NOTES: 1. The pairing process may take up to one minute. If the pairing process fails, try again. 2. If you put the handset back in the telephone base or charger while pairing, the process discontinues and the handset returns to idle mode. Auto connection An active device may be disconnected from the telephone base when: • The Bluetooth feature of your cell is turned off. • The power of your device is turned off. • Your Bluetooth device are not is not within range of the telephone base. When the Bluetooth or power on the device is turned on or it moves within range of the base, the base will try to reconnect to the Bluetooth device. If you disconnect the device through the device list, the base will not attempt to reconnect unless your device is moved out of range and back in range again. 18 Bluetooth Bluetooth setup Device list and connection Up to four devices can be paired to the telephone base. All paired devices are shown on the device list. To use a paired device, it must be in an active slot (DEVICE 1 or DEVICE 2) on the device list and connected. Only one Bluetooth cell phone or a headset can be on a call at a time. Once you have paired a device with the telephone base, you do not need to repeat the pairing procedure again unless you delete the device from the device list. NOTE: When connecting a Bluetooth device to the device list, all connected devices will be temporarily disconnected until the procedure is complete. It may take up to two minutes to reconnect. Review the active device list 1. Press MENU on the handset when it is not in use. 2. Press CID or DIR to highlight Bluetooth, then press SELECT. 3. Press CID or DIR to highlight Device list, then press SELECT. Connect/disconnect an active device While in the active devices menu, you may connect or disconnect your active device. 1. Press MENU on the handset when it is not in use. 2. Press CID or DIR to highlight Bluetooth, then press SELECT. 3. Press CID or DIR to highlight Device list, then press SELECT. 4. Press CID or DIR to highlight a device when necessary, then press OPTION. 5. Press CID or DIR to highlight Connect/Disconnect (whichever is applicable), then press SELECT to confirm. The handset displays Device connected/Device disconnected. You hear a confirmation tone. NOTE: When your active device is connected, you are prompted to select Disconnect. When your active device is disconnected, you are prompted to select Connect. Directory Caller ID log Intercom Bluetooth BACK BLUETOOTH Add device Device list Download dir BACK SELECT DEVICE LIST D1:Headset A D2:Cell Phone A Cell Phone B BACK OPTION Headset A Connect Remove Rename BACK 19 SELECT SELECT Bluetooth Bluetooth setup Remove a device When you already have the maximum of four paired devices on the device list and you want to add another device, you must first delete a device from the device list. To remove a device: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press SELECT. 3. Press CID or DIR to highlight Device list, then press SELECT. 4. Press CID or DIR to highlight a selected device when necessary, then press MUTE/DELETE. -OR- BLUETOOTH Add device Device list Download dir BACK SELECT DEVICE LIST D1:Headset A D2:Cell Phone A Cell Phone B BACK OPTION • Press CID or DIR to highlight a selected device when necessary, then press OPTION. • Press CID or DIR to highlight Remove, then press SELECT. 5. The handset displays Remove Headset A? Press YES to confirm. The handset displays Device removed from device list. You hear a confirmation tone. Headset A Connect Remove Rename BACK SELECT Remove Headset A NO YES Device removed from device list. 20 Bluetooth Bluetooth setup Rename a device You can change the name of a paired device on the paired devices list. 1. Press MENU on the handset when it is not in use. 2. Press CID or DIR to highlight Bluetooth, then press SELECT. 3. Press CID or DIR to highlight Device list, then press SELECT. 4. Press CID or DIR to highlight a device when necessary, then press OPTION. 5. Press CID or DIR to highlight Rename, then press SELECT. The screen displays ENTER NEW NAME. 6. Use the dialing keys to edit the name (page 62). • Press MUTE/DELETE to erase a character. • Press and hold MUTE/DELETE to erase all characters. • Press CID to move the cursor to the right or DIR to the left. 7. Press SAVE. The handset displays Device renamed. You hear a confirmation tone. BLUETOOTH Add device Device list Download dir BACK SELECT DEVICE LIST D1:Headset A D2:Cell Phone A Cell Phone B BACK OPTION Headset A Connect Remove Rename BACK SELECT ENTER NEW NAME Headset A _ NOTE: Only the first 15 characters of the device name are shown on the device list. 21 BACK SAVE Bluetooth Bluetooth setup Replace an active device If you already have two active devices on the device list and you want to activate a different device, you must deactivate one of the two active device. To replace an active device: BLUETOOTH Add device Device list Download dir BACK 1. Press MENU on the handset when it is not in use. 2. Press CID or DIR to highlight Bluetooth, then press SELECT. 3. Press CID or DIR to highlight Device list, then press SELECT. 4. Press CID or DIR to highlight the device you want to activate, without a prefix D1: or D2: ,then press OPTION. 5. Press CID or DIR to highlight Connect, then press SELECT. The handset displays Only 2 devices can be ready for connection and then a list of devices for deactivation. 6. Press CID or DIR to highlight the device to be deactivated, then press SELECT. The handset displays Cell Phone A is deactivated you hear a confirmation tone. The screen displays then Connecting Cell Phone B to the base... 7. Depending on your cell phone settings, you may need to press a key on your cell phone to confirm the connection. When the new device is successfully activated and connected, the handset displays Device connected. You hear a confirmation tone. Bluetooth connection from idle mode When you have active devices that are not connected, CONNECT appears on the idle handset. Press CONNECT to start connecting an active device. When there are two active devices, the handset will prompt you to choose one before connection. 22 SELECT DEVICE LIST D1:Headset A D2:Cell Phone A Cell Phone B BACK OPTION DEACTIVATE D1:Headset A D2:Cell Phone A BACK SELECT Connecting Cell Phone B to the base... DEVICE LIST D1:Cell Phone B D2:Cell Phone A Headset A BACK SELECT HANDSET --:-CONNECT --/-MENU Bluetooth Bluetooth setup Download directory You can download up to four cell phone directories (phonebooks) to your TL92271/TL92371/TL92471 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. Before downloading the directory, make sure the cell phone is paired, active and connected to your TL92271/TL92371/TL92471. Make sure the handset battery is charged for at least 10 minutes. Place your cell phone next to the telephone base when you download a cell phone directory to your TL92271/TL92371/TL92471. To download a cell phone directory: Directory 1. Press MENU on the handset when it is not in use. Caller ID log 2. Press CID or DIR to highlight Bluetooth, then Intercom Bluetooth press SELECT. BACK SELECT 3. Press CID or DIR to highlight Download dir, then press SELECT. BLUETOOTH Add device • If there is no cell phone paired to the system, the Device list handset displays Device list is empty. Press OK to Download dir return to Bluetooth menu. BACK SELECT 4. Press CID or DIR to select a desired device, then press SELECT. DOWNLOAD DIR D1:Headset A • If the selected device is active but disconnected, the D2:Cell Phone A Cell Phone B handset displays Cellular phone not connected. BACK SELECT Press CONNECT. 5. Press CID or DIR to highlight one of the following options: • Phone memory - download all contacts stored in your phone memory. • SIM card only - download all contacts stored in your SIM card. • Phone and SIM - download all contacts stored in both your phone memory and SIM card. Press SELECT. During the download, the handset displays the progress. All other idle system handsets display Downloading dir. • Your cell phone may require a passcode. In this case the screen displays Check cellular. ENTER PASS CODE. Enter the cell phone passcode into the handset and press SET to save. 23 Bluetooth Bluetooth setup • If the selected device’s directory has already been downloaded to TL92271/TL92371/TL92471 before, DOWNLOAD FROM the handset displays the last update date of your Phone memory SIM card only cell phone. The directory stored on the TL92271/ Phone and SIM TL92371/TL92471 for that cell phone will be erased BACK SELECT and replaced with the current cell phone directory. If you have edited the downloaded entries (page 65), Cell Phone A those changes will be lost. Press NEXT to start the download, the screen displays Erasing directory... Downloading entry #0001... • If you already have four downloaded directories, the STOP handset displays Memory is full. Replace existing directory? Press YES. Highlight the cell phone directory Download ended to be replaced and press SELECT. The screen displays Replace Cell Phone A directory? Press YES to confirm. XXXX entries saved 6. When the downloading process is complete, the handset OK displays Download ended XXXX entries saved. You hear a confirmation tone. Press OK to return to the download directory menu. NOTES: 1. Certain cell phones do not support SIM card download. If this is the case, try transferring the contacts from your SIM card to your cell phone memory first, then download from your cell phone memory. For more information on how to transfer contacts from your SIM card to your cell phone memory, see the user’s manual of your cell phone. 2. If Phone memory is chosen but with no entries saved, the handset displays No entries found. Download from SIM only? Press YES to confirm. If SIM card only is chosen but with no entries saved, the handset displays No entries found. Download from Phone only? Press YES to confirm. If Phone and SIM are chosen but with no entries saved in either or both directories, the handset display No entries found. Download from Phone only? Press YES to confirm. 3. When downloading the directory from your Bluetooth enabled cell phone, some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three categories may not transfer to your TL92271/TL92371/TL92471. 4. On certain cell phones, you may need to press a key to confirm the directory download. 24 Bluetooth Bluetooth setup Interruption to directory download If you are downloading a directory from a cell phone and the phone receives a call, the download process stops and all handsets display Download fail. When you try to view the downloaded directory, the handset displays Last download failed: MM/DD/YY. You need to download the directory again (see page 23). If you are downloading a directory from a cell phone and the telephone base loses power, the download process stops. When the telephone base regains power, the handset only displays the Home directory. You need to download the directory again (see page 23). The download progress screen may be replaced with Cell line in use. To go back to the downloading progress screen, do steps one through four on page 23. The download process continues even if any of the following occur: • You place the handset in the telephone base or charger. • You access your cell phone menu features. • The handset battery becomes depleted or the handset loses connection with the telephone base. NOTE: During the download process, do not attempt to make changes to your cell phone directory. View the directory download information 1. Press MENU on the handset in idle mode to enter the main menu. Cell Phone A 2. Press CID or DIR to highlight Directory, then Last update: 12/12/09 press SELECT. Total #0159 OK 3. Press CID or DIR to choose the desired downloaded directory, then press OPTION. 4. Press CID or DIR to highlight Last update, then press SELECT. Press OK to exit. 25 Bluetooth Bluetooth setup Change PIN You are required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000. To change the PIN: 1. Press MENU on the handset in idle mode to enter the BLUETOOTH main menu. Device list Download dir 2. Press CID or DIR to highlight Bluetooth, then Change PIN press SELECT. BACK SELECT 3. Press CID or DIR to highlight Change PIN, then press SELECT. The handset displays ENTER NEW PIN and the ENTER NEW PIN existing PIN. 4. Use the dialing keys to enter a new four-digit code. ---• Press MUTE/DELETE to erase a digit. BACK SET • Press and hold MUTE/DELETE to erase all digits. • Press CID to move the cursor to the right or DIR to the left. 5. Press SET to save. You hear a confirmation tone. 26 Handset settings Telephone settings Ringers In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls to the home and cell lines. Ringer volume You can select the ringer volume for the incoming home and cell calls. To adjust the handset ringer volume: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Ringers, then press SELECT. 3. Press SELECT to choose Ringer volume. 4. Press CID or DIR to select All lines, Home, Cell-D1 or Cell-D2, then press SELECT. 5. Press CID or DIR to adjust the ringer volume. 6. Press SET to save. You hear a confirmation tone. -OR- RINGERS Ringer volume Ringer tone BACK SELECT RINGERS VOLUME All lines Home Cell-D1 BACK SELECT RINGERS VOLUME OFF SET Press OFF to turn off the ringer, then press SET to save. You hear a confirmation tone. NOTES: 1. Changing the handset ringer volume does not affect base ringer volume. For more information on base ringer volume, see page 39. 2. When the ringer volume for all calls (home and cellular) is set to off, a ringer off icon appears steady. When only one or two of the ringer volume settings are set to off, a ringer off icon flashes. 3. The ringer volume level also determines the ringer levels of intercom calls (page 52). 27 Handset settings Telephone settings Ringer tone You can select the ringer tones for the incoming home and cell calls. To select a ringer tone: 1. Press MENU on the handset in idle mode to enter the main menu. RINGERS Ringer volume 2. Press CID or DIR to highlight Ringers, then Ringer tone press SELECT. BACK SELECT 3. Press CID or DIR to highlight Ringer tone, then press SELECT. RINGERS TONE 4. Press CID or DIR to highlight All lines, Home, Cell-D1 All lines or Cell-D2, then press SELECT. Home Cell-D1 5. Press CID or DIR to select a ringer tone. BACK SELECT 6. Press SET to save. You hear a confirmation tone. NOTE: When you turn off the ringer volume, you will not hear ringer tone samples. RINGERS TONE 3Tone 1 Tone 2 Tone 3 BACK 28 SET Handset settings Telephone settings Set date and time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. If you do not want to set the date and time automatically with caller ID information, turn this feature off (see Use caller ID to automatically set date and time on page 34). However, the year must be correct so that the day of the week can be calculated from the caller ID information. Before using the answering system, set the date and time as follows. After handset registration or a power failure, the handset will prompt you to set the date and time (see page 9). To set the date and time: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Set date/time, then press SELECT. 3. Use the dialing keys (0-9) to enter the month. For example, enter 02 for February. -OR- Intercom Bluetooth Ringers Set date/time BACK SELECT SET DATE 09/30/10 MM/DD/YY BACK SET SET TIME Press CID or DIR to choose the month and then 05:41PM press SET. BACK SET 1. Repeat Step 3 to set the date and year, and then press SET. 2. Repeat Step 3 to set the hour and minute, and then press SET. 3. Press CID or DIR to choose AM or PM, or press 2 for AM or 7 for PM. Then press SET to save. You hear a confirmation tone. NOTE: If the date and time is not set when a message is recorded, the system announces, “Time and day not set,” before each message plays. 29 Handset settings Telephone settings Settings In the settings menu, you can change and edit the settings for LCD language, display alerts, CID time synchoronization, handset name, key tone, dial mode and voice announce caller ID. LCD language You can select English, Français or Español to be used in all screen displays. To select a language: 1. Press MENU in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, then press SELECT. 3. Press SELECT to choose LCD language. 4. Press CID or DIR to choose from English, Français or Español, then press SET to save You hear a confirmation tone. 30 SETTINGS LCD language Display alerts CID time sync BACK SELECT LCD LANGUAGE 3English Fran c,ais Espa n ol BACK SET Handset settings Telephone settings Display alerts In the display alerts menu, you can change and edit the settings for display of alerts on the idle screen. Missed call indicator When there are missed calls that have not been reviewed in the caller ID log, the handsets show XX Missed calls. Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one. When you have reviewed all the missed calls, the missed calls indicator removes. If you do not want to review the missed calls one by one, you can reset the missed call indicator. All the entries are then considered old and kept in the caller ID log. To reset the missed call indicator: 1. Press MENU in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, then press SELECT. 3. Press CID or DIR to highlight Display alerts, then press SELECT. 4. Press CID or DIR to highlight Home line or Cell line, then press SELECT. SETTINGS LCD language Display alerts CID time sync BACK SELECT HOME ALERTS Missed calls Voicemail No line BACK SELECT 5. Press CID or DIR to highlight Missed calls, press SELECT to confirm. The screen displays Reset missed call indication? Press YES to confirm. You hear a confirmation tone. You can also press and hold OFF/CANCEL to erase the missed call indicator when the telephone is not in use. 31 Handset settings Telephone settings Voicemail indicator If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handsets when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.. After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically. Reset the voicemail indicators when the telephone indicates that there is new voicemail but there is none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicators only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators. To reset the voicemail indicator: 1. Press MENU on the handset when it is not in use. 2. Press CID or DIR to highlight Settings, then press SELECT. 3. Press CID or DIR to highlight Display alerts, then press SELECT. 4. Press CID or DIR to highlight Home line, then press SELECT. 5. Press CID or DIR to highlight Voicemail, press SELECT. 6. The handset displays Reset voicemail indication? Press YES to confirm. You hear a confirmation tone. 32 HOME ALERTS Missed calls Voicemail No line BACK SELECT DISPLAY ALERTS Home line Cell line BACK SELECT Handset settings Telephone settings No line If there is no telephone line connected to the telephone base, the handsets show No home line. If you do not want to display the message on the handset screens (for example, if you use the cell line only), you can turn off the no line alert. To reset the missed call indicator: 1. Press MENU in 2. Press CID or press SELECT. 3. Press CID or press SELECT. 4. Press CID or press SELECT. idle mode to enter the main menu. DIR to highlight Settings, then DIR to highlight Display alerts, then DIR to highlight Home line, then 5. Press CID or DIR to highlight No line, then press SELECT. HOME ALERTS Missed calls Voicemail No line BACK SELECT NO LINE ALERT 3On Off 6. Press CID or DIR to choose On or Off, then press SET BACK SET to save. When you choose the handset displays If the line is not connected, an alert will not appear. You hear a confirmation tone. Download fail If the directory download process is interrupted, the handsets display Download fail. You can reset the download fail indication on the handset. To reset the voicemail indicator: 1. Press MENU on the handset when it is not in use. 2. Press CID or DIR to highlight Settings, then press SELECT. CELL ALERTS Missed calls 3. Press CID or DIR to highlight Display alerts, then Download fail press SELECT. BACK SELECT 4. Press CID or DIR to highlight Cell line, then press SELECT. 5. Press CID or DIR to highlight Download fail, then Reset download press SELECT. failure 6. The handset displays Reset download failure indication? indication? YES NO Press YES to confirm. You hear a confirmation tone. You can also press and hold OFF/CANCEL to erase the download fail indicator when the telephone is not in use. 33 Handset settings Telephone settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the date and time will be set automatically by the caller ID information. You can turn off this feature if you want to set the date and time manually. 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, then press SELECT. 3. Press CID or DIR to select CID time sync, then press SELECT. 4. Press CID or DIR to select On or Off, then press SET to save. You hear a confirmation tone. SETTINGS LCD language Display alerts CID time sync BACK SELECT CID TIME SYNC 3On Off BACK SET Rename handset You can change the name of each handset, the new name of each handset cannot exceed 11 characters. To rename a handset: 1. Press MENU on the handset when it is not use. 2. Press CID or DIR to highlight Settings, then press SELECT. 3. Press CID or DIR to highlight Rename handset, then press SELECT. The screen displays RENAME HANDSET. 4. Use the dialing keys to edit the name. Press MUTE/DELETE to erase a character. • Press and hold MUTE/DELETE to erase all characters. • Press CID to move the cursor to the right or DIR to the left. 5. Press SAVE. You hear a confirmation tone. SETTINGS Display alerts CID time sync Rename handset BACK SELECT RENAME HANDSET Room A _ _ _ _ _ BACK SAVE Room A 12:31PM 12/31 MENU 34 Handset settings Telephone settings Key tone The handset is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys. To change the setting: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Settings, then press SELECT. 3. Press CID or DIR to scroll to Key tone, then press SELECT. 4. Press CID or DIR to adjust the key tone volume, then press SET to save. SETTINGS CID time sync Rename handset Key tone BACK SELECT KEY TONE VOLUME -OROFF SET Press OFF to turn off, then press SET to save. You hear a confirmation tone. Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To change the setting: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, then press SELECT. 3. Press CID or DIR to highlight Dial mode, then press SELECT. 4. Press CID or DIR to choose Tone or Pulse, then press SET to save. You hear a confirmation tone. SETTINGS Rename handset Key tone Dial mode BACK DIAL MODE 3Tone Pulse BACK 35 SELECT SET Handset settings Telephone settings Voice announce caller ID You can set your handset and/or telephone base to announce the caller ID information for incoming calls. The voice announce caller ID setting is independent for each handset and telephone base. SETTINGS Key tone Dial mode Caller ID Annc BACK To change the setting: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, then press SELECT. 3. Press CID or DIR to highlight Caller ID Annc, then press SELECT. 4. Press CID or DIR to highlight Handset or Base, then press SELECT. 5. Press CID or DIR to choose On or Off, then press SET to save. You hear a confirmation tone. SELECT CALLER ID ANNC Handset Base BACK SELECT CALLER ID ANNC 3On Off BACK SET NOTE: 1. Only the first four registered handsets will be able to use this feature. 2. If the phone number of the incoming call match the last 7 digits of a directory entry, the name will be announced as it appears in the entry. 3. The phone number will be announced when the name is unknown, private or not provided. Only the last 11 numbers of a phone number is announced. 4. No information will be announced if both the name and number are private, unknown or not provided. 5. This feature is not supported with headsets. 6. This feature does not announce information for call waiting calls. 7. If both home and cell lines are ringing, only the caller ID information of the first ringing line will be announced. 8. The voice announce caller ID feature is available in English only. 9. If you set the number of rings as 3 rings (page 79), the answering system may not have enough time to announce the caller’s full information. Website You can use this feature to view the AT&T website address. 1. Press MENU on the handset in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Website, then press SELECT. The handset screen shows the AT&T website address. 3. Press OK to exit. Ringers Set date/time Settings Website BACK SELECT www.telephones .att.com OK 36 Handset settings Telephone settings Home area code If you dial seven digits to make a local call (area code not required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature. If you do, you cannot place local calls from your caller ID log, as they will have only seven digits. To set the home area code: 1. 2. 3. 4. Press MENU on the handset in idle mode to enter the main menu. Press CID or DIR to highlight Directory, then press SELECT. Press OPTION to choose Home. Press CID or DIR to highlight Home area code, then press SELECT. The screen displays Only for 7 digits dialing from Caller ID log. 5. Use the dialing keys to enter the desired home area code. • Press MUTE/DELETE to erase a digit. • Press and hold MUTE/DELETE to erase all digits. • Press CID to move the cursor to the right or DIR to the left. 6. Press SET to save. The handset displays Area code will not show in Caller ID log. You hear a confirmation tone. NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code + telephone number), you will need to delete your home area code. With the home area code displayed, press and hold MUTE/DELETE, and then press SET. The home area code is now restored to its default setting of _ _ _ (empty). 37 Handset settings Telephone settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line. To set the cell area code: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Directory, then press SELECT. 3. Press CID or DIR to highlight a desired downloaded directory, then press OPTION. 4. Press SELECT to choose Cell area code. The handset displays Only for 7 digits dialing from Caller ID log. 5. Use the dialing keys to enter the desired cell area code. • Press MUTE/DELETE to erase a digit. • Press and hold MUTE/DELETE to erase all digits. • Press CID to move the cursor to the right or DIR to the left. 6. Press SELECT to confirm. The handset screen displays Area code will not show in Caller ID log. You hear a confirmation tone. 38 Handset settings Telephone settings Telephone base ringer volume Press VOLUME on the telephone base to adjust the ringer volume when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “Base ringer is off.” Press / VOLUME during an incoming call to mute the ringer temporarily. Answering system settings Go to Answering system settings starting on page 75 for instructions on how to use a system handset to modify the answering system settings shown below. Setting Page Answer on/off 75 Announcement (play, record and delete) 76-77 Call screening 78 Number of rings 79 Remote access code 80 Message alert tone 80 Recording time 81 39 Telephone operation Making, answering and ending a call Using a handset for home calls To make a home call: • Press HOME/FLASH or telephone number. /SPEAKER, then enter the To predial a home call: • Enter the telephone number, then press or /SPEAKER. HOME/FLASH To answer a home call: • Press HOME/FLASH or /SPEAKER. To end a home call: • Press OFF/CANCEL or put the handset in the telephone base or charger. NOTES: 1. The screen shows the elapsed time as you talk (in hours, minutes and seconds). 2. When predialing (preview numbers before dialing), press MUTE/DELETE to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (a p appears). 3. You cannot answer a home call using your connected cell phone. Using a Bluetooth headset for home calls You can use a Bluetooth headset on home calls. However, you need to keep the device within 15 feet of the telephone base for optimal performance. Please see the user’s manual of your Bluetooth headset for more information. To answer a home call using a Bluetooth headset: • Press the call key on your headset. To end a home call you answered from a Bluetooth headset: • Press the call key on your headset. If you make or answer a home call on a handset, you can transfer the call to your headset. The handset remains active, but the handset earpiece and microphone are muted. If you hang up the handset, the call ends. 40 Telephone operation Making, answering and ending a call To transfer a call from a handset to a Bluetooth headset: • Press OPTION. • Press CID or DIR to choose Use BT headset, then press SELECT twice. The screen displays Transferring audio to Headset A, the message disappears if the call is successfully transferred to the Bluetooth headset. NOTES: 1. If you answer a call from the headset, that call cannot be transferred to a handset. 2. You will not see Use BT headset when the Bluetooth headset is already in use, or there are no active Bluetooth headsets in the device list. 3. While using the cell line, you cannot choose Use BT headset. To transfer a call from the Bluetooth headset back to the handset: • Press OPTION, then press CID or DIR to highlight Use handset and press SELECT. To end a call that started at the handset: • Press OFF/CANCEL or put the handset in the telephone base or charger. NOTES: 1. If you answer a call using a headset, and you lose the Bluetooth connection or the battery is depleted, the call is lost. 2. If you are using a headset for a call which is transferred from a TL92271/TL92371/ TL92471 handset, and you lose the Bluetooth connection or the battery of the headset is depleted, the call is transferred back to the originating handset. Call waiting on the home line If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are already on a call. • Press HOME/FLASH on the handset to put your current call on hold and take the new call. • Press HOME/FLASH on the handset at any time to switch back and forth between calls. 41 Telephone operation Making, answering and ending a call Make, answer or end a cell call You can connect a maximum of two Bluetooth enabled cell phones to the telephone base, but only one cell phone can be used on a cell call at a time. All TL92271/TL92371/TL92471 handsets can be used to make or answer calls on the cell phone line. To make a cell call: • Enter the telephone number, then press CELLULAR. -OR• Press CELLULAR. • Enter the telephone number, then press DIAL. If you have only one cell phone connected to the telephone base, it is automatically selected to make cell calls. If you have two cell phones connected to the telephone base, the telephone system prompts you to select a cell phone before you make a cell call. To answer a cell call: • Press CELLULAR. NOTE: You can also use your cell phone to answer the call. If you answer with your cell phone, it disconnects from the telephone base. To end a cell call: • Press OFF/CANCEL or put the handset in the telephone base or charger. Call waiting on the cell line If you subscribe to call waiting service with your cell phone service provider, you hear a beep if someone calls while you are already on a call. • Press CELLULAR on the handset to put your current call on hold and take the new call. • Press CELLULAR on the handset at any time to switch back and forth between calls. -OR• Press SWAP to switch. To switch back, press OPTION. Press CID or DIR to choose Swap, press SELECT. 42 Telephone operation Making, answering and ending a call Answer a cell call while on a home call If you are on a home call and you receive an incoming cell call, you hear a beep and 1 or 2 displays on the handset you are using. The telephone base and all other handsets ring. To answer the incoming cell call: • Press CELLULAR on the handset. The home call is automatically placed on hold and all other handsets display Home call on hold and Cell line in use alternately. To end the cell call: • Press OFF/CANCEL on the handset. The home line is still on hold. All handsets display Home call on hold. To resume the home call on hold: • Press HOME/FLASH on the handset. Cell phone voicemail If you have voicemail service active on your cell phone, and you do not answer the incoming cell call, the call is answered by your cell phone’s voicemail. Contact your cell phone service provider for more information about voicemail service. Answer a home call while on a cell call If you are on a cell call and you receive an incoming home call, you hear a displays on the handset you are using. The telephone base and beep and all other handsets will ring. To answer the incoming home call: • Press HOME/FLASH on the handset. The cell call is automatically placed on hold and all other handsets display Cell call on hold and Home line in use alternately. To end the home call: • Press OFF/CANCEL on the handset. The cell line is still on hold. All handsets display Cell call on hold. To resume the cell call on hold: • Press CELLULAR on the handset. NOTE: If you have turned on your answering system and you do not answer the incoming home call, the call is answered by your answering system. 43 Telephone operation Conference calls Conference home and cell calls When you have calls established on the home and cell lines, you can create a 3-way conference. To conference both home and cell calls: 1. Press OPTION. 2. Press CID or DIR to highlight Conference. 3. Press SELECT. The screen displays Lines now in conference. To select an option while on a conference call: 1. Press OPTION. 2. Press CID or DIR to select one of the following options: • End Home line • End Cell line • End Conference • Directory 3. Press SELECT. To end a conference call: • Press OFF/CANCEL or put the handset back in the telephone base or charger. -OR• Press OPTION, then press CID or DIR to highlight End Conference. Press SELECT to end the conference. Using the home and cell lines together: • You can be on two different calls using the cell line and home line at the same time using two handsets. • You cannot be on a call using the cell line and a Bluetooth headset via the home line at the same time. These are both Bluetooth devices and only one can be used at a time. • If you are on a call using the cell line, you cannot join the call using your paired cell phone. However, you can join the call using another TL92271/ TL92371/TL92471 handset. Your cell phone is being used for the phone call so only features that are normally available during a call can be used. 44 Telephone operation Options while on calls Handset speakerphone During a call or message playback, press speakerphone and normal handset use. /SPEAKER to switch between Volume control During on a call, press /VOLUME to increase or press /VOLUME to decrease the listening volume. You hear an in-ear beep while adjusting. If you turn off the key tone, the in-ear beep will not be heard. If this is a cell call and the volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the TL92271/TL92371/ TL92471 handset. Silencing the ringer When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normally at the preset volume. To silence the ringer: OFF/CANCEL or MUTE/DELETE on the handset and • Press SILENCE, Ringer muted appears. Mute Use the mute function to turn off the microphone. You can hear the caller, but the caller does not hear you. To mute the call: • Press MUTE/DELETE. When mute is on, the handset screen shows Microphone off for a few seconds and the MUTE icon appears until the mute function is turned off. To take a call off mute: • Press MUTE/DELETE and resume speaking. When mute is off, Microphone on appears temporarily on the handset screen. Mute is automatically canceled when you end the call. Home 10:06am HOLD 0:00:15 8/10 OPTION Microphone off HOLD OPTION MUTE Home 10:06am HOLD 45 0:00:15 8/10 OPTION Telephone operation Options while on calls Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touchtone dialing temporarily during a call. This is useful if you need to send touchtone signals to access your telephone banking or long distance services. During a call: 1. Press TONE . 2. Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals. 3. The telephone automatically returns to pulse dialing mode after you end the call. Hold You can place a home or cell call on hold. You hear an alert tone if you have not taken the call off of hold after 14 minutes. You hear another alert tone 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects. To place a home call on hold: • Press HOLD. Home call on hold appears and HOME/FLASH flashes. To resume a home call on hold: • Press HOME/FLASH. To place a cell call on hold: • Press HOLD. Cell call on hold appears and CELLULAR flashes. To resume a cell call on hold: • Press CELLULAR. Equalizer The equalizer feature on the handset enables you to change the quality of the handset audio to best suit your hearing. While on a call, or listening to a message or announcement, press EQ to select the equalizer setting Treble 1, Treble 2, Bass or Natural (the default setting) for the handset. The current setting is shown on the handset for two seconds. NOTES: 1. The equalizer feature does not apply to the speakerphone on the telephone base or the connected Bluetooth headset. 2. If you switch the call between the handset and speakerphone by pressing /SPEAKER, the audio setting remains unchanged. 3. The current equalizer setting remains unchanged until a new setting is selected. 46 Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list. To access a number in the directory while on a call: Press OPTION. Press CID or DIR to highlight Directory, then press SELECT. Press CID or DIR to highlight the desired directory, then press REVIEW. Press CID or DIR to scroll to the desired entry or perform an alphabetical search (page 64). 5. Press DIAL to dial the displayed number. 1. 2. 3. 4. To access a number in the call log while on a call: 1. 2. 3. 4. 5. Press Press Press Press Press OPTION. CID or DIR to highlight Caller ID log, then press SELECT. CID or DIR to highlight the desired directory, then press REVIEW. CID or DIR to scroll to the desired entry. DIAL to dial the displayed number. To access the redial list while on a call: 1. Press REDIAL/PAUSE. 2. Press CID , DIR, or REDIAL/PAUSE until the desired number displays, then press DIAL to dial the displayed number. NOTES: 1. You cannot edit a directory entry while on a call. For more details about the directory, see page 60. 2. You cannot copy a caller ID log entry into the directory while on a call. For more details about caller ID log, see page 70. 3. You can only view the numbers in the directory, call log or redial list while on a call and cannot edit, delete or save entries. OFF/CANCEL to exit redial list, directory or caller ID log while on a call. 4. Press 47 Telephone operation Options while on calls Transfer a call While on an outside call, you can transfer the call from one handset to another. 1. Press OPTION, then press SELECT to highlight Transfer. • If you have two handsets, your handset displays Transferring call to HANDSET X. The destination handset rings and displays Home Transfer from other handset. • If you have three or more handsets, your handset displays TRANSFER TO: and a list of registered handsets. Press CID or DIR to highlight destination handset and then press SELECT. Your handset displays Transferring call to HANDSET X, or Transferring call to all... when you choose All handsets. The destination rings and displays Home Transfer from HANDSET X. 2. Your handset displays Call transferred when the other handset picks up the call. You hear a confirmation tone. NOTES: If the destination handset does not answer within 30 seconds, the caller handset displays No response to transfer and hear an alert tone. If the caller handset does not answer the call on hold within 30 seconds, the call will end automatically. 48 Telephone operation Redial Each handset stores the last 10 dialed numbers (up to 30 digits each) in the redial list. The redial entries are not shared by all the system handsets. Review the redial list 1. Press REDIAL/PAUSE in idle mode. 2. Press CID , DIR or REDIAL/PAUSE to browse the list. The handset beeps twice at the end of the list. Press OFF/CANCEL to exit. Dial a redial entry 1. Press REDIAL/PAUSE in idle mode. 2. Press CID , DIR or REDIAL/PAUSE to browse until the desired number displays. The handset beeps twice at the end of the list. 3. Press HOME/FLASH or /SPEAKER to use the home line. -ORPress CELLULAR to use the cell line. 49 1/2 REDIAL 888-883-2445 SAVE Telephone operation Redial Save a redial entry to the directory 1. Press REDIAL/PAUSE in idle mode. 2. Press CID , DIR or REDIAL/PAUSE to browse until the desired number displays. 3. Press SAVE. 4. The handset displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary. • Press MUTE/DELETE to erase a digit. • Press and hold MUTE/DELETE to erase all digits. • Press CID to move the cursor to the right or DIR to the left. • Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears). 5. Press NEXT. 6. Press CID or DIR to select one of the following types: • Home • Cell • Work • Other 7. Press NEXT. The handset displays ENTER NAME. Use the dialing keys (page 62) to enter a name. • Press MUTE/DELETE to erase a character. • Press and hold MUTE/DELETE to erase all characters. • Press CID to move the cursor to the right or DIR to the left. 8. Press SAVE and then Saved displays. You hear a confirmation tone. Delete a redial entry 1. Press REDIAL/PAUSE when the handset is not in use. 2. Press CID , DIR or REDIAL/PAUSE to browse until the desired number displays. 3. Press MUTE/DELETE to delete the displayed number. You hear a confirmation tone. 50 Multiple handset use Handset locator This feature helps you find a misplaced handset. To start paging: Press /HANDSET LOCATOR on the telephone base when it is not in use. All idle handsets ring and display ** Paging **. To end paging: Press /HANDSET LOCATOR on the telephone base. -ORPress HOME/FLASH, /SPEAKER, CELLULAR, PUSH TO TALK, REDIAL/ PAUSE, EQ or any dialing keys (0-9, #, TONE ) on the handset. NOTES: 1. If the handset ringer volume is set to off, the handset still rings when paged. 2. If there is no response after 60 seconds, paging ends. Join a call in progress Another handset can join you on an outside call. That call continues until all people hang up. You can share an outside call with up to four system handsets. • Press HOME/FLASH or /SPEAKER on another handset to join the call. -OR• Press OPTION during an intercom, then press Share call. Press SELECT. 51 or to highlight Multiple handset use Intercom Use the intercom feature for conversations between two system handsets. You can buy additional expansion handsets (TL90071) for this telephone system. You can register up to 12 handsets to the telephone base. To initiate an intercom call: 1. Press MENU on the handset in idle mode. 2. Press CID or DIR to highlight Intercom, then press SELECT. Answering sys Directory Caller ID log Intercom • If you have two handsets, your handset displays Calling other handset. The destination handset rings BACK SELECT and displays Other handset is calling. • If you have three or more handsets, your handset INTERCOM displays INTERCOM and a list of registered handsets. HANDSET HANDSET • Press CID or DIR to select a destination handset All handsets and then press SELECT. Your handset displays BACK SELECT Calling HANDSET X. The other handset rings and displays HANDSET X is calling. You may also press 1-9 for HANDSET 1-9, TONE and 0 for HANDSET 10, TONE and 1 for HANDSET 11 or TONE and 2 for HANDSET 12. Your handset displays Calling HANDSET X. The other handset rings and displays HANDSET X is calling. • Press TONE and then # (pound key) to call all handsets. To answer an intercom at the destination handset: • Press HOME/FLASH or /SPEAKER. Both handsets show Intercom. 52 Multiple handset use Intercom To silence an intercom call: OFF/CANCEL, MUTE/DELETE or SILENCE on the destination • Press handset. Its screen displays Ringer muted for a few seconds. To end an intercom call: OFF/CANCEL, END or place either handset back in the telephone • Press base or charger. Both handsets display Intercom ended. NOTES: 1. You can cancel the intercom call before it is answered by pressing END on your originating handset. OFF/CANCEL or 2. If you are calling all devices, the quickest device will answer the intercom call. 3. If the destination handset does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, the originating handset displays No answer. Try again. and returns to idle mode. Answer an incoming call during an intercom call When you receive an incoming home call during an intercom call, there is an alert tone, Home Incoming call and then the caller ID display on screens. The telephone base and all other handsets ring. • Press HOME/FLASH to answer the home call and the intercom call ends automatically. • Press OFF/CANCEL to end the intercom call without answering the incoming call. The telephone continues to ring. When you receive an incoming cell call during an intercom call, there is an alert tone, Cell Incoming call and then the caller ID display on screens. The telephone base and all other handsets ring. • Press CELLULAR to answer the cell call and the intercom call ends automatically. • Press OFF/CANCEL to end the intercom call without answering the incoming call. The telephone continues to ring. 53 Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. 1. When on an outside call, press OPTION. 2. Press CID or DIR to highlight Intercom, then press SELECT. The call is automatically put on hold. Transfer Intercom Directory Caller ID log • If you have two handsets system, the outside call is put BACK SELECT on hold and your handset displays Calling other handset. The other handset rings and displays Other handset is calling. INTERCOM HANDSET A • If you have more than two handsets, your handset HANDSET B Al handsets displays INTERCOM TO:. Press CID or DIR to select BACK SELECT a destination handset and then press MENU/SELECT. Your handset displays Calling HANDSET X. The other handset rings and displays HANDSET X is calling. You may also press 1-9 for HANDSET 1-9, TONE and 0 for HANDSET 10, TONE and 1 for HANDSET 11 or TONE and 2 for HANDSET 12. • Press TONE and then # (pound key) to call all handsets. 3. To answer the call on the other handset, press HOME/FLASH or /SPEAKER. The outside call is still on hold and both handsets now show Intercom. 4. From this intercom call, you have the following options: • You can transfer the call. Press OPTION and then press SELECT to choose Transfer on the calling handset. Your screen shows Call transferred. The other handset automatically connects to the outside call. • You can let the other handset join you on the outside call in a threeway conversation. Press OPTION, select Share call, and press SELECT. • Either person can press the appropriate line key ( HOME/FLASH or CELLULAR) on the handset to take the held outside call, or press OFF/ CANCEL or END to end the intercom call (the outside call will automatically go off hold on the handset that did not hang up). Intercom NOTES: 1. If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers, press OFF/CANCEL or END on the originating handset. 2. If the other handset does not answer the intercom call within 100 seconds, or if the other handset is in the directory or call log mode, or is out of range, the calling handset shows No answer. Try again. and returns to the outside call. 54 END OPTION Transfer Share call BACK SELECT Multiple handset use Push-to-talk (PTT) You can directly broadcast messages from one handset to the speakerphone of one or all other handsets. Any handset called can respond by pressing PUSH TO TALK to begin a two-way communication. If only one handset is available or registered, the handset screen shows PTT requires two handsets when you press PUSH TO TALK. • Only one handset can talk at a time. To do so, press and hold the PUSH TO TALK button. • You must release PUSH TO TALK, so the other person can respond. • Only one PTT can be active at a time. • While PTT is in use between handsets, other handsets cannot use the intercom feature but can access the answering system. • When you attempt to place a PTT call to another handset which is accessing the answering system, your handset displays Not available at this time. PTT on/off You can turn PTT on or off on each handset. • When on, the handset can begin and receive PTT calls. • When off, the handset can begin PTT calls but will not receive PTT calls from other handset(s). The idle handset displays No Incoming PTT. • When you attempt to place a PTT call to another handset that has the PTT feature turned off, your handset displays Not available at this time. To turn PTT on or off: PUSH TO TALK HANDSET A HANDSET B All handsets BACK 1. Press PUSH TO TALK when the handset is not in use. The PUSH TO TALK menu displays. 2. Press CID or DIR to highlight PTT On/Off, then press SELECT. 3. Press CID or DIR to choose On or Off, then press SELECT to save. You hear a confirmation tone. SELECT INCOMING PTT 3On Off BACK SELECT NOTES: When PTT is turned off, the handset shows No Incoming PTT while the phone is not in use. 55 Multiple handset use Push-to-talk (PTT) PTT to a single handset 1. You have two ways to begin a PTT call: • If you have two handsets, press and hold PUSH TO TALK when handset is not in use. • If you have three or more handsets, press PUSH TO TALK when the handset is not in use. Then use the dialing keys to enter a handset number (1-9 for handsets 1-9, and 0 for handset 10, and 1 for handset 11 or and 2 for handset 12), or press CID or DIR to scroll to the desired handset then press SELECT. Press SELECT or PUSH TO TALK to create the push-to-talk session. -ORUse the dialing keys to enter the destination handset number. If you have two handsets, press and hold PUSH TO TALK when handset is not in use to call the other handset. 3. Your handset displays Connecting to HANDSET X... for a few seconds. When the connection is made, both your and the destination handsets display Press and hold [PTT] to talk and beep once. 4. Press and hold PUSH TO TALK on your handset. A chirp indicates your microphone is on. Speak towards the handset. Your voice is broadcast to the destination handset. While you are speaking, the handset displays PTT To HANDSET X (X represents the destination handset number). 5. Release PUSH TO TALK after speaking. All handsets beep once again. After the handsets beep, you can press and hold PUSH TO TALK to continue speaking or the destination handsets can respond (see Answer a PTT call on) 6. To end the PTT call, press OFF/CANCEL or END. The handset displays Push to talk Ended for a few seconds. -ORPlace the handset in the telephone base or charger to end the PTT call. NOTES: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically. 56 Multiple handset use Push-to-talk (PTT) PTT to all handsets When you have two to four registered handsets, PTT supports one-to-all calls (one-to-four maximum). However, when you have six or more registered handsets, PTT supports a maximum of one-to-three calls. The first four registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls. 1. To begin a PTT-to-all call: • Press and hold PUSH TO TALK when the handset is not in use. • If you have three or more handsets, press PUSH TO TALK when the handset is not in use. Press TONE and #, or press CID or DIR to highlight Group then press SELECT or PUSH TO TALK. Your handset displays Connecting to group... for a few seconds. When the connection is made, both your and the destination handsets display Press and hold [PTT] to talk and beep once. 2. Press and hold PUSH TO TALK on your handset. A chirp indicates your microphone is on. Speak towards the handset. Your voice is broadcast to the destination handset. While you are speaking, the handset displays PTT To handset X (X represents the destination handset). 3. Release PUSH TO TALK after speaking. All handsets beep once again. After the handsets beep, you can press and hold PUSH TO TALK to continue speaking or the destination handsets can respond (see Answer a PTT call on page 58) 4. Press OFF/CANCEL or END to end the PTT call. The handset displays Push to talk Ended for a few seconds. -ORPlace the handset in the telephone base or charger to end the PTT call. NOTES: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically. 57 Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off, as described below. 1. When your handset receives a PTT call, the handset beeps and displays Press and hold [PTT] to talk. 2. When someone else is speaking, your speakerphone light is on, and you handset displays PTT From HANDSET X To HANDSET: Y (the first X represents the initiating handset number and Y represents your handset number; a maximum of four handset numbers appear). 3. When your speakerphone light is off (the handset displays Press and hold [PTT] to talk), you hear a beep. Press and hold PUSH TO TALK on your handset. When you hear a chirp, speak towards the handset. • While you are speaking, your handset displays PTT To HANDSET X (X represents the handset numbers of one or more destination handsets; a maximum of four handset numbers appear). • Your voice is broadcast to all destination handsets. Release PUSH TO TALK when you finish your speaking. Your handset will beep. After the beep, if your speakerphone light is off, you can press and hold PUSH TO TALK to continue speaking or the destination handsets can respond. Change a one-to-one PTT to intercom call You can convert a one-to-one PTT conversation to an intercom call. 1. When your handset displays Press and hold [PTT] to talk, press INTCOM. Your handset displays Switch to Intercom? Press SELECT to confirm. • If you have two handsets, your handset displays Calling other handset. The destination handset temporarily displays Push to talk Ended and then Other handset is calling. • If you have three or more handsets, your handset displays Calling HANDSET Y (Y represents the destination handset). The destination handset temporarily displays Push to talk Ended and then Handset X is calling (X represents the originating handset). 2. On the destination handset, press HOME/FLASH or /SPEAKER to answer the intercom call. Both handsets now display Intercom. 3. To end an intercom call, press OFF/CANCEL or place the handset in the telephone base or charger. Both handsets display Intercom ended. 58 Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off, as described below. 1. When your handset receives a PTT call, the handset beeps and displays Press and hold [PTT] to talk. 2. When someone else is speaking, your speakerphone light is on, and you handset displays PTT From HANDSET X To HANDSET: Y (the first X represents the initiating handset number and Y represents your handset number; a maximum of four handset numbers appear). 3. When your speakerphone light is off (the handset displays Press and hold [PTT] to talk), you hear a beep. Press and hold PUSH TO TALK on your handset. When you hear a chirp, speak towards the handset. • While you are speaking, your handset displays PTT To HANDSET X (X represents the handset numbers of one or more destination handsets; a maximum of four handset numbers appear). • Your voice is broadcast to all destination handsets. Release PUSH TO TALK when you finish your speaking. Your handset will beep. After the beep, if your speakerphone light is off, you can press and hold PUSH TO TALK to continue speaking or the destination handsets can respond. Change a one-to-one PTT to intercom call You can convert a one-to-one PTT conversation to an intercom call. 1. When your handset displays Press and hold [PTT] to talk, press INTCOM. Your handset displays Switch to Intercom? Press SELECT to confirm. • If you have two handsets, your handset displays Calling other handset. The destination handset temporarily displays Push to talk Ended and then Other handset is calling. • If you have three or more handsets, your handset displays Calling HANDSET Y (Y represents the destination handset). The destination handset temporarily displays Push to talk Ended and then Handset X is calling (X represents the originating handset). 2. On the destination handset, press HOME/FLASH or /SPEAKER to answer the intercom call. Both handsets now display Intercom. 3. To end an intercom call, press OFF/CANCEL or place the handset in the telephone base or charger. Both handsets display Intercom ended. 58 Multiple handset use Push-to-talk (PTT) End a PTT call • For a one-to-one PTT call, both the originating and destination handsets can end the PTT call. • For one-to-all PTT, the initiating handset can end the PTT call for all handsets on the PTT call. If any one of the destination handsets leaves the PTT call, the call continues until all participants or the initiator hangs up. To end or leave PTT: Press OFF/CANCEL or place the handset in the telephone base or charger. The handset displays Push to talk Ended. NOTES: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically. Answer an incoming call during PTT When you receive an incoming outside call during PTT, there is a call waiting tone. The caller ID is displayed with PTT screen alternately. • During a one-to-one PTT, press HOME/FLASH or CELLULAR on the originating or destination handset. The PTT call ends automatically and the outside call is answered. • During a one-to-all PTT, press HOME/FLASH or CELLULAR on the originating handset. The PTT call ends automatically and the outside call is answered. • During a one-to-all PTT, press HOME/FLASH or CELLULAR on any one of the destination handsets and that handset answers the outside call. The PTT call continues for the rest of the PTT participants. • To leave the PTT call without answering the incoming call, press OFF/CANCEL . The telephone continues to ring. Make an outgoing call during PTT • During a one-to-one PTT call, press HOME/FLASH or a dial tone. The PTT call ends automatically. CELLULAR to get • During a one-to-all PTT call, press HOME/FLASH or CELLULAR on the originating handset. The PTT call ends automatically and you get a dial tone. • During a one-to-all PTT call, press HOME/FLASH or CELLULAR on any one of the destination handsets and that handset gets a dial tone. The PTT call continues for the rest of the PTT participants. 59 Directory About the directory The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each of the downloaded directories stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on one handset apply to all. • Only one handset can review the directory at a time. If another handset tries to enter the directory, its screen shows Not available at this time. • When there are no records in the directory, the screen shows Directory empty. • When the directory is full and you try to save an entry, the screen shows Directory full. • When you try to save a number already stored in the directory, the screen shows Already saved. All of the instructions on pages 61-67 for the directories apply to the home directory and all downloaded directories. Creating a new entry on page 61 only applies to the home directory. You cannot create new entries in your downloaded directories from the TL92271/TL92371/TL92471 handset. Entries must be downloaded from your cell phone (see Download directory on pages 23-24). 60 Directory Create and review entries Create a new entry in the home directory 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Directory, then press SELECT. 3. Press OPTION to select Home. 4. Press CID or DIR to highlight Add contact, then press SELECT. The screen displays ENTER NUMBER. 5. Use the dialing keys to enter a telephone number. • Press MUTE/DELETE to erase a digit. • Press and hold MUTE/DELETE to erase all digits. • Press CID to move the cursor to the right or DIR to the left. • Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears). -ORCopy a number from the redial list. 1. Press REDIAL/PAUSE and then CID , DIR or REDIAL/PAUSE repeatly to browse to select a number. 2. Press INSERT to copy the displayed number. 6. Press NEXT. 7. Press CID or DIR to select one of the following types: • Home • Cell • Work • Other 8. Press NEXT. The screen displays ENTER NAME. 9. Use the dialing keys (see page 62) to enter the name. • Press MUTE/DELETE to erase a character. • Press and hold MUTE/DELETE to erase all characters. • Press CID to move the cursor to the right or DIR to the left. 10.Press SAVE to confirm and the screen shows Saved. You hear a confirmation tone. NOTE: You cannot create new entries in your downloaded directories from your TL92271/ TL92371/TL92471 handsets. Entries must be downloaded from your cell phone (see Download directory on pages 23-24). 61 Directory Create and review entries Characters by number of key presses Number key 10 11 Space NOTE: When entering a name in the directory, the first letter of each word is automatically capitalized. 62 Directory Create and review entries To add a predialed telephone number to the directory You can save a predialed telephone number to the directory. 1. Enter the telephone number in idle mode (see step 5 in Create a new entry in the home directory on page 61). 2. Press SAVE to edit the number (see step 3 in Edit a directory entry on page 65) and then press NEXT. 3. Press CID or DIR to select one of the following types: • Home • Cell • Work • Other 4. Press NEXT. The screen displays ENTER NAME. 5. Use the dialing keys (see page 62) to enter the name. • Press MUTE/DELETE to erase a character. • Press and hold MUTE/DELETE to erase all characters. • Press CID to move the cursor to the right or DIR to the left. 6. Press SAVE and the screen shows Saved. You hear a confirmation tone. 888-883-2445 --:-- --/-- BACK SAVE EDIT NUMBER 888-883-2445 --:-- --/-- BACK NEXT SELECT LABEL Home Cell Work BACK NEXT ENTER NAME BACK SAVE Saved 63 Directory Create and review entries Review the directory Entries are sorted alphabetically. 1. Press DIR in idle mode. 2. Press CID or DIR to choose a directory, then press REVIEW. 3. Press CID or DIR to browse. -OR1. 2. 3. 4. Press Press Press Press MENU on CID or CID or CID or the handset in idle mode to enter the main menu. DIR to highlight Directory, then press SELECT. DIR to choose a directory, then press REVIEW. DIR to browse. -OR1. 2. 3. 4. Press Press Press Press OPTION CID or CID or CID or while on call. DIR to highlight Directory, then press SELECT. DIR to choose a directory, then press REVIEW. DIR to browse. NOTE: When the desired entry displays, press # repeatedly to show different dialing options. 3-character alphabetical search You can use the enhanced 3-character search to find your contacts quickly and efficiently. To start the search: 1. Follow the steps in Review the directory above to enter the directory. 2. When an entry appears, use the dialing keys to enter the letters associated with the name (see page 62). You can enter up to three letters for the search. The letters will show in the top left hand corner of the screen. If there is no name matching the letters entered, the next closest match in alphabetical order appears. If necessary, use CID or DIR to browse. NOTE: The cursor automatically moves to the next position two seconds after you enter a letter. If you do not enter another letter in the coming two seconds, the handset starts searching in the directory. 1/45 Charlie Johnson Home 888-883-2445 BACK NEXT Rob _ 1/45 Charlie Johnson Home 888-883-2445 BACK NEXT Searching... 1/45 Charlie Johnson Home 888-883-2445 BACK NEXT Searching... 1/45 Robert Brown Home 888-360-4121 64 BACK NEXT Directory Dial, edit or delete a directory Dial a directory entry You can dial a directory entry on either a home or cell line. To dial a directory entry: 888-883-2445 1-888-883-2445 883-2445 1-883-2445 1. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 64). 2. When the desired entry appears, press # (pound key) repeatedly to show different dialing options. 3. When the displayed number is in the correct format, press HOME/FLASH or /SPEAKER to use the home line, or CELLULAR to use the cell line. Edit a directory entry You may edit any directory entry. However, be aware that if you download from a cell phone again, the directory is erased and replaced with the current cell phone directory. If you have edited the downloaded entries on the TL92271/TL92371/TL92471, those changes are lost. To avoid losing changes made to the downloaded directory, we suggest you edit the number in your cell phone, then download the directory. 1. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 64). 2. When the desired entry appears, press REVIEW, then press EDIT. The handset shows EDIT NUMBER. 3. Use the dialing keys to edit the number. • Press MUTE/DELETE to erase a digit. • Press and hold MUTE/DELETE to erase all digits. • Press CID to move the cursor to the right or DIR to the left. • Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears). 4. Press NEXT. 5. Press CID or DIR to select one of the following types: • Home • Cell • Work • Other 6. Press NEXT. The screen displays EDIT NAME. 7. Use the dialing keys (see page 64) to enter the name. • Press MUTE/DELETE to erase a character. • Press and hold MUTE/DELETE to erase all characters. • Press CID to move the cursor to the right or DIR to the left. 8. Press SAVE to confirm and the handset shows Saved. 65 Directory Dial, edit or delete a directory Edit the type of a directory entry If you only want to edit the type of a directory entry: 1. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 64). 2. When the desired entry appears, press LABEL. Enter the corresponding shortcut keys shown in the below table. Type: Press: Home Cell Work Other -ORPress CLEAR to erase the assigned label. Delete a directory entry To delete an entry: 1. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 64). 2. When the desired entry appears, press the MUTE/DELETE. The screen displays Delete contact? and the name of the entry. Press YES to confirm. 3. The screen displays Contact deleted and then the next alphabetical entry in the directory. You hear a confirmation tone. NOTE: Once a directory entry is deleted, it cannot be retrieved. Remove a downloaded directory 1. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 64). 2. When the desired downloaded directory is chosen, press OPTION, then press CID or DIR to highlight Remove dir. 3. Press SELECT. The screen displays Directory Cell Phone A will be erased. Press YES to confirm. 4. The handset displays Erasing directory... and then Directory removed. You hear a confirmation tone. 66 Directory Speed Dial You can assign 10 of your director entries to a speed dial location (0-9). The speed dial entries are shared by all handsets. Assign a speed dial slot Up to 10 speed dial entries can be stored. The speed dial number must be created from an existing entry in the Home or Bluetooth directory. 1. 2. 3. 4. 5. 6. Press MENU on handset when it is not in use.. Press CID or DIR to highlight Directory, then press SELECT. Press CID or DIR to highlight Speed dial, then press REVIEW. Press CID or DIR to highlight an empty slot, then press ASSIGN. Press CID or DIR to highlight the desired directory, then press REVIEW. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 64). When the desired entry appears, press ASSIGN. You hear a confirmation tone. Reassign a speed dial slot 1. Press MENU in idle mode. 2. Press CID or DIR to highlight Directory and then press SELECT. 3. Press CID or DIR to highlight Speed dial, then press REVIEW. 4. Press CID or DIR to highlight the desired slot. 5. Press ASSIGN. The handset displays the directory at the current assigned entry. 6. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 64). When the desired entry appears, press ASSIGN. 7. The handset displays Entry B replaces Entry A Accept? Press YES to confirm. You hear a confirmation tone. Dial a speed dial entry 1. Press and hold a desired speed dial slot (0-9). 2. Press HOME/FLASH or /SPEAKER to use the home line, or to use the cell line. 67 CELLULAR Directory Speed Dial Delete a speed dial entry 1. Press MENU in idle mode. 2. Press CID or DIR to highlight Directory and then press SELECT. 3. Press CID or DIR to highlight Speed dial, then press REVIEW. 4. Press CID or DIR to highlight assigned slot, then press DELETE. 5. The handset displays Delete Entry A Speed dial assignment? Press YES to confirm. You hear a confirmation tone. NOTE: Deleting speed dial entries does not affect the directory entries. 68 Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Caller ID from the home line allows you to see the name, number, date and time of the incoming calls. The caller ID may appear differently if the caller is matched to a directory entry (see Memory match on page 70). Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call. It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if: NEW Charlie Johnson 888-883-2445 5:32am 8/06 SAVE • You have both caller ID and call waiting, but as separate services (you may need to combine these services). • You have only caller ID service, or only call waiting service. • You don’t subscribe to caller ID or call waiting services. There are fees for caller ID services. In addition, services may not be available in all areas. Caller ID information is available only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment. The caller ID information may not be available for every incoming call. The callers may intentionally block their names and/or telephone numbers. A call log entry can show a maximum number of 24 digits. NOTE: You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service. 69 Caller ID Caller ID operation How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes made using any handset are reflected in all other handsets. If you answer a call before the information appears on the screen, it does not show in the caller ID history. Home CHRISTINE SMITH 888-722-7702 5:32am 8/06 SILIENCE NOTE: If the phone number has more than 24 digits, it will not be saved or shown in the call log. Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you enter it into your directory. NOTE: The number you see on your caller ID is in the format from the telephone service provider. It usually delivers 10-digit telephone numbers (area code plus telephone number). If the last seven digits of the incoming telephone number do not match a number in your directory, the name appears as it is delivered by the telephone service provider. 70 Home Chris 888-722-7702 5:32am 8/06 SILIENCE Caller ID Caller ID operation To review the caller ID log Review the caller ID history to find out who called, to easily return a call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log. 1. When a handset is in idle mode, press CID to review the caller ID history in reverse chronological order starting with the most recent call. HANDSET 6 Missed calls 7:45am -OR- BACK 8/06 MENU You can also review the caller ID history by pressing MENU, then press CID or DIR to scroll to Caller ID log, then press SELECT. 2. Press CID or DIR to highlight the desired line (home or cell), then press REVIEW. 3. Press CID or DIR to browse. NOTE: Only one handset can review the caller ID history at time. If another handset tries to enter the directory or caller ID history. It shows Not available at this time. Play messages Answering sys Directory Caller ID log BACK SELECT Charlie Johnson Appears when there are new or missed calls. Caller’s name NEW Caller’s number Charlie Johnson 888-883-2445 7:45am 8/06 Time of call BACK Date of call SAVE 71 888-883-2445 7:45am 8/06 BACK SAVE Caller ID Caller ID operation View dialing options Although the call log entries may contain 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the call log or store to the directory. While reviewing the call log, press # repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory. Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory. 888-883-2445 1-888-883-2445 883-2445 1-883-2445 Press # 883-2445 1-883-2445 Press 1 888-883-2445 1-888-883-2445 When the number shows in the correct format for dialing, press HOME/FLASH or /SPEAKER to call the number using the home line. -ORPress CELLULAR to call the number using the cell line. Dial a caller ID log entry 1. Search for the desired entry in the caller ID log (see To review the caller ID log on page 71). 2. When the desired entry is displayed and is in the correct format for dialing, press HOME/FLASH or /SPEAKER to use the home line, or CELLULAR to use the cell line. 72 Caller ID Caller ID operation Save a caller ID log entry to the directory Call log entries can only be saved to the Home directory. 1. Select a desired entry in the caller ID log (see To review the caller ID log on page 71). 2. When the desired entry appears, press # repeatedly to show different dialing options. 3. When the number is in the correct format, press SAVE. The handset shows EDIT NUMBER. 4. Use the dialing keys to edit the number. • Press MUTE/DELETE to erase a digit. • Press and hold MUTE/DELETE to erase all digits. • Press CID to move the cursor to the right or DIR to the left. • Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears). 5. Press NEXT. 6. Press CID or DIR to select one of the following types: • Home • Cell • Work • Other 7. Press NEXT. The screen displays EDIT NAME. 8. Use the dialing keys (see page 62) to edit the name. Press MUTE/DELETE to erase a character. Press and hold MUTE/DELETE to erase all characters. Press CID to move the cursor to the right or DIR to the left. Press TONE to toggle the name order. For example, Robert Brown becomes Brown Robert when you press TONE . 9. Press SAVE to confirm and the screen shows Saved. You hear a confirmation tone. • • • • NOTES: 1. If the name received from the telephone service provider is all in capital letters, the first letter of every word remains a capital letter. However, the next letter after the prefix “Mac”, “Mc”, or “O’”, is kept as a capital letter. For example, the “D” in “MacDonald” is kept as a capital letter. 2. When you try to save a caller ID entry without any caller ID information, the handset displays Unable to save. 73 Caller ID Caller ID operation To delete a single entry 1. Select a desired entry in the caller ID log (see To review the caller ID log on page 71). 2. When the desired entry is displayed, press MUTE/DELETE. The handset shows the previous call log entry. You hear a confirmation tone. To delete all entries 1. Press CID on the handset in idle mode. 2. Press ERASE. If you choose the home caller ID log, the handset displays Delete all Home Calls?. If you choose a cell phone caller ID log, the handset displays Delete all Cell phone A calls?. Press YES to confirm. You hear a confirmation tone. CALLER ID LOG Home ERASE REVIEW -OR1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Caller ID log, then press SELECT. 3. Press ERASE. If you choose the home caller ID log, the handset displays Delete all Home Calls?. If you choose a cell phone caller ID log, the handset displays Delete all Cell phone A calls?. Press YES to confirm. You hear a confirmation tone. Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason It is a long distance call. Private name The caller prefers not to show the name. Private number The caller prefers not to show the phone number. Private caller The caller prefers not to show the phone number and name. Unknown name Your telephone service provider cannot determine the caller’s name. Unknown number Your telephone service provider cannot determine the caller’s number. Unknown caller No information is available about this caller. 74 Handset settings Answering system settings Answer on/off If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. If your answering system is turned off and you change any of its settings, the answering system automatically turns on again and the handset displays Calls will be answered. When the answering system is turned on, the /ANS ON light on the telephone base is on and the handsets display ANS ON. To turn the answering system on or off: Using the telephone base: Press /ANS ON to turn the answering system on or off. When the answering system is turned on, it announces, “Calls will be answered.” When the answering system is turned off, it announces, “Calls will not be answered.” NOTES: 1. If there is no remaining recording time, the answering system announces “Calls will not be answered.” and cannot be turned on. 2. If the total recording time is less than three minutes, the answering system announces “Less than three minutes to record.” and your handsets display Rec mem low. 3. If the answering system is off, you may press /ANS ON on the telephone base to turn on the answering system during an incoming call. The answering system answers the call immediately if there is remaining time. . Using a handset: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Answering sys, then press SELECT. 3. Press CID or DIR to highlight Answer ON/OFF, then press SELECT. 4. Press CID or DIR to choose On or Off, then press SET to save. You hear a confirmation tone. Play messages Answering sys Directory Caller ID log BACK SELECT ANSWERING SYS Delete all old Record memo Answer ON/OFF BACK SELECT ANSWER ON/OFF 3On Off BACK 75 SET Handset settings Answering system settings Announcement An announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Play your announcement 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Answering sys, then press SELECT. ANSWERING SYS Annoucement Delete all old Record memo BACK SELECT 3. Press SELECT again to select Announcement. 4. The handset displays ANNOUNCEMENT. Press PLAY. ANNOUNCEMENT PLAY Record your own announcement 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to scroll to Answering sys, then press SELECT. RECORD Recording announcement... STOP 3. Press SELECT again to select Announcement. 4. The handset displays ANNOUNCEMENT, press RECORD. 5. The handset announces, “Record after the tone. Press STOP when you are done.” After the tone, speak towards the microphone of the handset. Announcement playback DELETE STOP 6. Press STOP when you finish recording. 7. The handset automatically plays back the newly recorded announcement. Press STOP to stop the playback at any time. After the announcement playback, press PLAY to replay the recorded announcement, or RECORD to record again if desired. NOTES: 1. Your announcement can be up to 90 seconds in length. 2. Announcements shorter than two seconds are not recorded. 76 Handset settings Answering system settings Delete your announcement 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to scroll to Answering sys, then press SELECT. ANSWERING SYS Annoucement Delete all old Record memo BACK 3. Press SELECT again to select Announcement. 4. The handset displays ANNOUNCEMENT, press PLAY to play the announcement. 5. While the announcement is playing, press DELETE to delete your own recorded announcement. The handset displays Reset announcement to default? Press YES to confirm. You hear a confirmation tone. ANNOUNCEMENT DELETE NOTE: When your announcement is deleted, calls are answered with the default announcement. 77 SELECT STOP Handset settings Answering system settings In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code and message alert tone and recording time. Call screening The call screening feature lets you listen at the telephone base to a caller leaving a message. If you turn call screening on, you can press SCREEN on a handset to hear the incoming message. While monitoring an incoming message, you can answer the call by pressing HOME/FLASH or /SPEAKER on the handset. To change the settings: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Answering sys, then press SELECT. 3. Use CID or DIR to scroll to Ans sys setup, then press SELECT twice to select Call screening. 4. Press CID or DIR to choose between On and Off., then press SET to save. You hear a confirmation tone. NOTE: For more information on call screening, see page 83. 78 ANS SYS SETUP Call screening # of rings Remote code BACK SELECT CALL SCREENING 3On Off BACK SET Handset settings Answering system settings Number of rings When the answering system is turned on, it answers all incoming home calls after the number of rings set. You can choose from two, three, four, five, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area. The default number of rings is four. To set the number of rings: ANS SYS SETUP 1. Press MENU on the handset in idle mode to enter the Call screening main menu. # of rings Remote code 2. Press CID or DIR to highlight Answering sys, then BACK SELECT press SELECT. 3. Press CID or DIR to highlight Ans sys setup, then # OF RINGS press SELECT. 4. Press CID or DIR to highlight # of rings, then 34 press SELECT. BACK SET 5. Press CID or DIR to choose from 6, 5, 4, 3, 2 or Toll saver, then press SET to save. You hear a confirmation tone. 79 Handset settings Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can change the code to any number from 00 to 99. To change the remote code: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Answering sys, then press SELECT. 3. Use CID or DIR to scroll to Ans sys setup, then press SELECT. ANS SYS SETUP Call screening # of rings Remote code BACK SELECT REMOTE CODE 4. Press CID or DIR to scroll to Remote code, then press SELECT. 19 BACK 5. Use the dialing keys (0-9) to enter a two-digit number from 00-99, then press SET to save. You hear a confirmation tone. SET • Press MUTE/DELETE to erase a digit. • Press and hold MUTE/DELETE to erase all digits. • Press CID to move the cursor to the right or DIR to the left. Message alert tone When the message alert tone is set to On, the telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. The default message alert setting is off. To change the setting: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Answering sys, then press SELECT. 3. Use CID or DIR to scroll to Ans sys setup, then press SELECT. 4. Press CID or DIR to scroll to Msg alert tone, then press SELECT. 5. Press CID or DIR to choose between On and Off, then press SET to save your setting. You hear a confirmation tone. ANS SYS SETUP # of rings Remote code Msg alret tone BACK SELECT MSG ALERT TONE 3On Off BACK SET NOTE: You cannot set the message alert tone when another handset or the telephone base is accessing the answering system. 80 Answering system Answering system settings Recording time You can set the recording time limit for each incoming message. The default setting is three minutes. To change the setting: 1. Press MENU on the handset when it is not in use. 2. Press CID or DIR to highlight Answering sys, then press SELECT. 3. Press CID or DIR to highlight Ans sys setup, then press SELECT. 4. Press CID or DIR to highlight Recording time, then press SELECT. 5. Press CID or DIR to choose from 3 minutes, 2 minutes, or 1 minute, then press SET to save. You hear a confirmation tone. 81 ANS SYS SETUP Remote code Msg alret tone Recording time BACK SELECT RECORDING TIME 33 minutes 2 minutes 1 minute BACK SET Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in answering system and those recorded in your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently. If and XX New messages display on the handsets and the message window on the telephone base flashes, there are new messages in the built/PLAY/STOP on the telephone base. To listen in answering system, press to messages with a handset, see To listen to messages with a handset on page 86. If and New voicemail display on the handsets, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN. Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider. To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. Using the answering system and voicemail together You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message. Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting. 82 Answering system About the answering system Message capacity The answering system can record and store up to 99 messages. Each message can be up to three minutes in length depending on the message length set (see Recording time on page 81). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them. Voice prompts The system provides voice prompts to guide you through the setup procedures at the telephone base, message playback, remote access and recording outgoing announcements. Call screening Call screening at the telephone base If the answering system and call screening are on (see Call screening on page 78), the announcement and the incoming message broadcast at the telephone base when a call arrives. During message recording, press /PLAY/STOP repeatedly to turn call screening on and off for this call. Press VOLUME on the telephone base to adjust the message volume. To change the call screening setting for all calls see page 78. During call screening, press /PLAY/STOP on the telephone base to turn off the call screening. If the call screening is off and the answering system has answered a call, press /PLAY/STOP or VOLUME to turn on the call screening. Call screening at the handset: If the answering system is on and your answering system is recording a message, press SCREEN to screen the call on your handset and the screen displays the caller ID information. If you do not subscribe to caller ID service, the handset shows Incoming call. NOTE: The call screening setting does not affect the call screening on the handset. Call intercept When a caller is leaving a message on your answering system, you can stop recording and talk to the caller by pressing HOME/FLASH or /SPEAKER on the handset. 83 Answering system About the answering system Temporarily turning off the message alert tone Pressing any telephone base key (except /HANDSET LOCATOR) temporarily silences the message alert tone. The message alert tone plays with the next incoming message. If you press X/DELETE when in idle mode to temporarily turn off the message alert tone, there is a voice prompt directing you to press X/DELETE again to delete all old messages. The message alert tone is temporarily off. Only press X/DELETE a second time if you wish to erase all old messages in your answering system. The message alert tone resumes when you receive a new message. 84 Answering system Message playback On the telephone base, if you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first). On the handset, if you have both new and old messages, you can play either new or old messages. The caller ID information displays on the handset screen when you play messages and you can call back the caller. When playback begins, the handset screen displays the message status, caller ID information, and time and date of the message recorded. You hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, “End of messages.” and the screen displays End of messages. To listen to messages with the telephone base: /PLAY/STOP to listen to messages. 1. Press Options during playback: • Press VOLUME to adjust the speaker volume. • Press /SKIP to skip to the next message. • Press /REPEAT to repeat the message currently playing. Press /REPEAT twice to listen to the previous message. • Press X/DELETE to delete the current message. The system advances to the next message. • Press /PLAY/STOP to stop. 85 Answering system Message playback To listen to messages with a handset: 1. Press MENU in idle mode. 2. Press SELECT to select Play messages. If you have either new or old messages, the messages play automatically. If you have both new and old messages: • To play new messages, press SELECT to select Play new msgs. • To play old messages, press CID or DIR to highlight Play old msgs, then press SELECT. When the handset is playing a message, its screen shows the caller’s name or number. If the caller’s information is unavailable, the handset shows No caller info. Options during playback: • • • • • • • • • Press EQ button to adjust the message playback audio quality. Press /SPEAKER to play the messages through the handset earpiece. Press VOLUME to adjust the speakerphone volume. Press SKIP to skip to the next message. Press REPEAT to repeat the message currently playing. Press REPEAT twice to listen to the previous message. Press MUTE/DELETE to delete the current message. The handset displays Message deleted briefly and the system advances to the next message. Press 2 to pause the playback and show the caller ID information. Press HOME/FLASH, DIAL or /SPEAKER to use the home line, or press CELLULAR to use the cell line to call back the caller. Press OFF/CANCEL or BACK to resume the playback. If you do not call back within 10 seconds, message playback resumes. Press HOME/FLASH or CELLULAR to pause the message playback. The handset displays Call back? with the caller ID information. Press YES to call back the caller, or NO to resume the message playback. Press OFF/CANCEL to stop. NOTES: 1. When the answering system has less than three minutes of recording time left, it announces, “Less than three minutes to record.” and the handset displays Rec mem low. 2. When the telephone is not in use, if F and the number of messages are flashing alternately in the message window, or the handset displays Rec mem full, the memory is full. Delete some messages to make room for more. 86 Answering system Message playback Delete all old messages Using the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are erased and the telephone announces, “All old messages deleted.” Using a handset: 1. 2. 3. 4. 5. Press MENU on the handset in idle mode to enter the main menu. Press CID or DIR to highlight Answering sys, then press SELECT. Press CID or DIR to highlight Delete all old, then press SELECT. The handset displays Delete all old messages? Then press YES to confirm. The handset displays Deleting... and then All old messages deleted! You hear a confirmation tone. NOTE: You can only delete old messages, which are messages you have played. Record and play memos Memos are messages you record as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Play and delete them the same way as incoming messages. Play messages Answering sys Directory Caller ID log To record a memo: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Answering sys, then press SELECT. 3. Press CID or DIR to highlight Record memo, then press SELECT. 4. The system announces, “Record after the tone. Press STOP when you are done.” After the tone, speak towards the microphone. 5. Press STOP when you finish recording. The handset announces, “Recorded” and then returns to the previous menu. BACK SELECT ANSWERING SYS Annoucement Delete all old Record memo BACK SELECT Recording memo... STOP NOTES: 1. The system announces “Memory is full,” if you attempt to record a memo when the memory is full. 2. Each memo can be up to four minutes in length. 3. Memos shorter than two second are not recorded. 87 Answering system Base message counter displays Message window displays No messages. 0 (flashing) The time and date need to be set. 0-6 The telephone base ringer level while adjusting. 1-8 The telephone base speaker volume level while adjusting. 1-99 Total number of old messages and memos recorded. The message number currently playing. 0-99 (flashing) Total number of messages and memos. The number flashes when there are new or missed messages. After a power failure, the number in the message counter flashes to indicate that you need to set the clock. 1-99 & F (alternating) The answering system memory is full with total number of messages recorded. -- The system is answering a call, or recording a memo or announcement. The telephone is being accessed remotely. The answering system is being programmed. 88 Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays your announcement, enter the two-digit remote access code (19 is the preset code, see page 80 to change it). 3. You can also enter the remote commands (see Remote commands below). 4. Hang up or press 8 to end the call and save all undeleted messages. Remote commands Press to listen to all messages. Press to listen to new messages only. Press to delete the current message (during playback). 33 Press twice to delete all old messages. Press to repeat the current message (during playback). 44 Press twice to listen to the previous message. Press to stop. *5 Press to listen to a list of remote commands. Press to skip to the next message (during playback). *7 Press to record a new announcement. Press to hang up the call. Press to turn the answering system on or off. NOTES: 1. If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play. 2. Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects. 3. When the answering system is turned off, the telephone answers after 10 rings, and announces, “ Please enter your remote access code.” 4. When the memory is full, the answering system answers incoming calls after 10 rings and announces, “ Memory is full. Enter the remote access code.” 89 Appendix Handset screen icons HOME line - On steadily when the home line is in use or there is an incoming home call. CELL line- On steadily when the cell line is in use or there is an incoming cell call. 12 ANS ON Home CHRISTINE SMITH 1 2 Bluetooth connected devices There are Bluetooth connected devices on the active devices list. 1 2 Bluetooth disconnected devices There are Bluetooth disconnected devices on the active devices list. 888-722-7702 5:32am 8/06 SAVE Wireless Bluetooth headset - On steadily when a wireless Bluetooth headset is in use on the home line. (flashing) Battery status - Battery is low; place handset in telephone base or charger to recharge. Battery status - Battery is charging. Speakerphone - The speakerphone is in use. Ringer off - On steadily if the home and cell ringers are turned off. Flashes if only one ringer is turned off. New voicemail - New voicemail received from your telephone service provider. Answering system on - The answering system is turned on. ANS ON New answering system message - New message in the answering system. New caller ID log - Missed and new calls. NEW Mute - Microphone is muted. MUTE 90 Appendix Alert tones and lights Handset alert tones Two short beeps You are pressing CID or DIR when the volume is already at its highest or lowest setting. -ORYou have reached the end of the caller ID history. Three short beeps Out of range while the handset is on a call. Three short high-pitched beeps The telephone has completed the command successfully. Four short beeps Low battery warning. Telephone base alert tones Beeps once every 10 seconds Message alert. Handset indicator lights CHARGE light On when the handset is charging in the telephone base or charger. Backlight (lighted display and dial pad) On when the handset is lifted from the telephone base or charger. On when a key is pressed. /SPEAKER light On when the speakerphone is in use. Telephone base indicator lights IN USE light On when the handset is in use, or when the answering system is answering an incoming call, or when you are registering a handset. Flashes when another telephone is in use on the same line, or when you are deregistering handset(s) from the telephone base. DEVICE1/DEVICE2 lights On when the telephone base is paired and connected with a Bluetooth device. Flashes when there is an incoming call. Flash alternately while pairing a Bluetooth device. /ANSWER ON light Flashes quickly when there is an incoming cell call. On when the answering system is on. 91 Appendix Screen messages Display screen messages Already saved Bluetooth system busy Caller ID log empty Call transferred Calling HANDSET X The telephone number you have entered is already stored in the directory. You are trying to make a cell call or access the Bluetooth menu when the Bluetooth link is already being used. There are no entries in the caller ID history. An outside call from one handset is transferred to another handset. The handset is calling another handset (for intercom calls). (For models with more than two handsets) Calling other handset (For models with two handsets only) The handset is calling the other handset (for intercom calls). The handset is going to transfer an outside call to the other handset. Cell Cell call on hold Cell line in use The cell line is on a call. A call on the cell line has been put on hold. Another system handset is using the cell line. Connecting... The handset has lost communication with the telephone base. Connection failed A Bluetooth device in the paired or active devices list fails to establish connection with your telephone system. Directory empty Directory full Downloading dir Ended HANDSET X is calling There are no directory entries. The directory is full. You cannot save any new entries unless you delete some current entries. The system is downloading a directory from a cell phone. You have just ended a call. Another system handset is calling. (For models with more than two handsets) Home Home call on hold Home & cell calls on hold Home & cell lines in use The home line is on a call. A call on the home line has been put on hold. Calls on the home and cell lines have been put on hold. Calls on the home and cell lines are being used. 92 Appendix Screen messages Home line in use Incoming call Intercom A system handset or another telephone on the same home line is in use. There is a call coming in. The handset is on an intercom call. Intercom ended The intercom call has just ended. Low battery The battery needs to be charged. Microphone off The handset microphone is off. The other party cannot hear you but you can hear the other party. Microphone on The handset microphone is on. New voicemail There are new voicemail messages from your telephone service provider. No answer. Try again. You tried to make an intercom call, but the handset you are calling is busy or out of range. No battery The battery is not properly installed and the handset is in the telephone base or charger. No entries found. Download from SIM only ? There are no entries found when you download a cell phone directory from the cell memory. No entries found. Download from Phone only ? There are no entries found when you download a cell phone directory from your SIM card. No connected cellular phones No home line There are no entries found in either the cell or SIM card when you download a cell phone directory from both memories. There is no cellular phone connected to the base. There is no telephone line connected. No Incoming PTT The incoming PTT function is disabled. The handset will not receive PTT calls. No message There is no message recorded on the answering system. No signal, call ended The phone lost the connection with the telephone base or does not have a strong enough signal and the phone call ended. Not available at this time Someone else is already using the directory or caller ID history. Other handset is calling The other handset is calling. (For models with two handsets only) 93 Appendix Screen messages Out of range OR No power at base The handset has lost communication with the telephone base. ** Paging ** The telephone base is paging all handsets. Place in charger There is no power connected to the telephone base. The battery is very low. The handset should be placed in the telephone base or charger. PTT From HANDSET X To HANDSET Y One handset has started a PTT session to another handset. PTT To HANDSET X You have started the PTT process. Push to talk Ended Put handset on BASE to register The PTT session is ended. Your handset is not registered to the telephone base. Rec mem full The answering system has no recording time left. Ringer muted The ringer is muted temporarily during an incoming call. Rec mem low Saved Unable to save The answering system has less than three minutes to record. The entry is now in the directory. You are trying to save an entry with no name and number from the caller ID history. XX Missed call(s) There are new calls in the caller ID history. XX New message(s) There are new messages recorded in the answering system. 94 Appendix Expand your telephone system The handsets provided with your telephone system are already registered. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if you already have HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. This telephone system accommodates up to 12 handsets. Add and register a handset (optional) You can add new handsets (TL90071, purchased separately) to your telephone system, but each handset must be registered with the telephone base before use. When first purchased, each expansion handset shows Put handset on BASE to register after a battery is installed. Each handset should be charged without interruption for at least 30 minutes before registering to the telephone base. For more details on battery charging, see the table on page 10. To register a handset: 1. Make sure the handset shows Put handset on BASE to register. Place the handset you wish to register in the telephone base. 2. The handset displays Registering handset... on the handset and the red IN USE light on the telephone base turns on. It takes about 90 seconds to complete the registration process. The handset displays HANDSET X Registered (X represents the registered handset number). The IN USE light turns off and the handset beeps when registration completes. If registration fails, it will automatically restart. If it fails after three trials, the handset displays Registration failed for a few seconds, then Put handset on BASE to register. To reset the handset, remove it from the telephone base. When the handset displays Put handset on BASE to register, try the registration process again. NOTE: You cannot register a handset if any other system handset is in use. 95 Appendix Deregister handsets If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset. To make deregistration easier, read all of the instructions on this page before you begin. To deregister all handsets: 1. Press and hold /HANDSET LOCATOR on the telephone base for about 10 seconds until the IN USE light flashes, then release /HANDSET LOCATOR. 2. Quickly press /HANDSET LOCATOR again. You must press /HANDSET LOCATOR while the IN USE light is still flashing. The IN USE light flashes for about seven seconds. If the light stops flashing, start again with Step 1 above. 3. All system handsets show Put handset on BASE to register and you hear a confirmation tone when the deregistration completes. The deregistration process takes about 10 seconds to complete. If deregistration fails, you may need to reset the telephone and try again. To reset: • Press and hold telephone base. OFF/CANCEL or place the handset back in the -OR- • Unplug the power from the telephone base, then plug it back in. After deregistering, register each handset individually. See Add and register a handset on page 95. NOTES: 1. You cannot deregister the handsets if any other system handset is in use. 2. Even if the battery is depleted, you can still deregister the handsets by following the steps above. 96 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Have the serial number, found on the underside of your telephone, available when contacting customer service. I cannot add my cell phone to the telephone base. • Make sure you have cellular coverage. • Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information. • Make sure that you set your cell phone to search for devices. • If the TL92271/TL92371/TL92471 is in your cell phone device history list, delete it and try pairing again. • Carefully follow the pairing instructions on page 15 and make sure that your cell phone is not connected to any other Bluetooth device. • Turn off your cell phone, then turn it on again. • Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions. I cannot add my headset to the telephone base. • Make sure that your Bluetooth headset is in discoverable mode when pairing with the telephone base. See the user’s manual of your headset for more information on how to set your headset to discoverable mode. • Carefully follow the pairing instructions on page 17 and make sure that your headset is not connected to any other Bluetooth device. • Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions. I cannot connect my cell phone with the telephone base. • Make sure that the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information. • Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device. • Turn off your cell phone, then turn it on again. • Make sure that your cell phone is on the paired devices list. • For some cell phones, you must authorize TL92271/TL92371/TL92471 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information. • Manually connect your cell phone to the TL92271/TL92371/TL92471. Refer to the user’s manual of your cell phone for more information. 97 Appendix Troubleshooting I cannot connect my headset with the telephone base. • Make sure that your Bluetooth headset is not connected to any other Bluetooth device. • Make sure that your headset is on the paired devices list. I cannot put my headset in discoverable mode. • Refer to the user’s manual of your headset for information on how to set your headset to discoverable mode. • Make sure that the headset is not connected to any other Bluetooth device in order to successfully pair and connect to the telephone base. • Carefully follow the pairing process on page 17 • Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions. I don’t know how to search for or add new devices on my cell phone. • Most cell phones have the Bluetooth feature in the connection or setup menus. Please refer to the user’s manual of your cell phone. • In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices. My cell phone disconnects with the telephone base. • Turn off your cell phone, then turn it on again. • Make sure that you are not using your cell phone when on a cell call. My cell phone is connected to the telephone base, but I cannot make a cell call. • Make sure that your cell phone is not in use when you are trying to make a cell call. • For some smartphones, make sure that the cellular function is turned on. Bluetooth system busy appears on the display. • Make sure that your cell phone is not in use when connected and on the active devices list. • Make sure that your cell phone or headset is not connected to any other Bluetooth device. • TL92271/TL92371/TL92471 can only use one Bluetooth device at a time. 98 Appendix Troubleshooting The PIN on the telephone base does not work. • The default PIN is 0000. • If you have changed the PIN, it will appear on the handset in the pairing process. I cannot hear any audio on my telephone system when on a cell call. • Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. • Turn off your cell phone, then turn it on again. I cannot download contacts from my cell phone to my TL92271/ TL92371/TL92471. • Make sure that your cell phone is paired and connected to the base. • Make sure you place your cell phone next to the base while downloading. I see duplicate entries in my downloaded directory • If you see duplicate directory entries, you can delete them manually. Another option is to download again from either your SIM card or phone memory, but not both. Some of my cell phone contacts were not imported to my TL92271/ TL92371/TL92471. • Make sure to try copying the contacts from your SIM card to your cell phone memory first, then download from your phone memory. If that doesn’t work, try copying the contacts from your cell phone memory to your SIM card, then download from your SIM card. For more information on how to transfer contacts between your SIM card and your phone memory, refer to the user’s manual of your cell phone. Can the TL92271/TL92371/TL92471 help the poor cell phone reception in my house? • If your cell phone has poor reception in your home, the TL92271/ TL92371/TL92471 cannot improve the reception. However, if you have a location in your house with better reception, you can leave your cell phone in that location while you use TL92271/TL92371/TL92471 cell line. In order for this to work, the cell phone must be within 30 feet of the telephone base for optimal performance. 99 Appendix Troubleshooting The listening volume of my cell call is too loud or quiet. • During a cell call, if the listening volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the TL92271/ TL92371/TL92471 handset. My phone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure that the battery connector is securely plugged into the cordless handset. • Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack. • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • If the battery is depleted, it may take approximately ten minutes to charge the handset before it shows Low battery, refer to page 10 for details. • Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • You may need to purchase a new battery. Please refer to Battery installation and charging (pages 9-10) in this user’s manual. I cannot get a dial tone. • Try all the suggestions above. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply). • Your line cord may be defective. Install a new telephone line cord. 100 Appendix Troubleshooting I cannot dial out. • Try all the suggestions in I cannot get a dial tone on the previous page. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise. • Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply). My cordless handset isn’t performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the power adapter into a different, working electrical outlet not controlled by a wall switch. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones. The handset registration is unsuccessful. Follow the steps below to re-register the handset. 1. Make sure the handset is out of the telephone base or charger and shows Put handset on BASE to register before you begin registration. 2. Press and hold /HANDSET LOCATOR on the telephone base for about four seconds until the red IN USE light turns on. 3. Press # (pound key) on the handset. Its screen shows Registering handset... and it takes up to 60 seconds to complete the registration. The handset shows HANDSET X Registered (X represents the handset number assigned) and you hear a beep when the registration is completed. Refer to the Add and register a handset section on page 95 for details. 101 Appendix Troubleshooting Out of range OR No power at base appears on my cordless handset. • Ensure that the telephone base is powered up. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones. The batteries do not hold a charge. • If the cordless handset is in the telephone base or charger and the charge light does not come on, refer to The charge light is off (page 105) in this Troubleshooting guide. • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • If the battery is depleted, it may take approximately ten minutes to charge the handset before it shows Low battery, refer to page 10 for details. • You may need to purchase a new battery. Please refer to Battery installation and charging (pages 9-10) in this user’s manual. I get noise, static, or a weak signal even when I’m near the telephone base. • If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack (see page 7). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. • You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed. • Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones. • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. 102 Appendix Troubleshooting • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector. • Relocate your phone to a higher location. The phone may have better reception when installed in a high area. • Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply). I experience poor sound quality when using the speakerphone. • For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up. • When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press DELETE/MUTE to temporarily turn your microphone off. When it is your turn to speak, remember to press DELETE/MUTE again to turn the microphone on. • Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode. I hear other calls while using my phone. • Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Call your telephone service provider (charges may apply). While on a call or playing messages, there is too much noise, or the voice sounds tinny, shrill or flat. • While on a call or playing messages, press the EQ button on the side of the handset until you find the setting that sounds best (page 46). 103 Appendix Troubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to Ringer volume on page 27 in this user’s manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in. • The cordless handset may be too far from the telephone base. • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones. • The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location. • Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply). • Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your telephone service provider (charges may apply). • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as wireless routers, or other cordless telephones. • Completely remove the battery. Replace the battery and place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. • Your line cord might be malfunctioning. Try installing a new line cord. 104 Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as wireless routers, or other cordless telephones. • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. • If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector. • Relocate your telephone base to a higher location. The phone may have better reception when installed in a high area. • Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply). • Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should stop speakerphone operation and return to normal handset mode. • When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party press DELETE/MUTE to temporarily turn your microphone off. When it is your turn to speak, remember to press DELETE/MUTE to turn the microphone on. The charge light is off. • Make sure the power and line cords are plugged in correctly and securely. • Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth. 105 Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID. • Both your and your caller’s telephone service providers must use caller ID compatible equipment. • If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack (see page 7). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. System does not receive caller ID when on a call. • Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. Caller ID features work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. An icon and New voicemail show on the display and I don’t know why. • Your telephone has voicemail indication that is separate from the built-in appears on the display, then your telephone has answering system. If received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail. I cannot retrieve voicemail messages. • Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 82). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail. I am receiving incomplete messages. • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. • If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call. • If the system’s memory becomes full during a message, the system stops recording and disconnects the call. • If the caller’s voice is very soft, the system may stop recording and disconnect the call. 106 Appendix Troubleshooting I am having difficulty hearing messages. • Press VOLUME to increase speaker volume on the telephone base. • Press VOLUME to increase the listening volume on a handset. System does not answer after correct number of rings. • Make sure the answering system is on. When the answering system is on, ANS ON should show on the handset and the ANS ON light is lit on the telephone base (page 75). • If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 79). • If the memory is full or the system is off, the system answers after 10 rings. • In some cases, the answering system is affected by the ringing system used by the telephone service provider. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 82). To determine how many rings activate your voicemail, please contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. The answering system announces “Time and day not set.” • You need to set the date and time (page 29). System does not respond to remote commands. • Make sure to enter your remote access code correctly (page 89). • Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system. • The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code. • There may be interference on the phone line you are using. Press the dial pad keys firmly. 107 Appendix Troubleshooting The answering system does not record messages. • Make sure the answering system is on (page 75). • Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 82). To determine how many rings activate your voicemail, please contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. The outgoing announcement is not clear. • When you record your announcement, make sure you speak in a normal tone of voice towards the microphone of the handset. • Make sure there is no background noise (TV, music, etc.) while recording. I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service. • Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered. • In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply. • If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information. 108 Appendix Troubleshooting Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed: 1. Disconnect the power to the telephone base. 2. Disconnect the cordless handset battery, and spare battery, if applicable. 3. Wait a few minutes. 4. Connect power to the telephone base. 5. Completely remove the battery. Replace the battery and place the cordless handset into the telephone base. 6. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. 109 Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms • Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms. Cleaning your telephone • Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. • Do not use excess water or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the telephone out by the unplugged cords. 110 Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning. • Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas is leaking. If this product is a cordless model, make sure the base is also away from the area. • Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly. • Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion. • If this product does not operate normally, read the Troubleshooting section on pages 97-109 of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 115-116. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks. • Replace batteries only as described in your user’s manual (pages 9-10). Do not burn or puncture batteries — they contain caustic chemicals. • This power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet. CAUTION: Use only the power adapter provided with this product. To obtain a replacement, www.telephones.att.com, or call 1 (800) 222–3111. In Canada, dial 1 (866) 288-4268. visit our website at Especially about corded telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. • Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. 111 Appendix Important safety information • Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8BATTERY for locations accepting spent Ni-MH batteries. Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep wireless telephones at least six inches from the pacemaker. • Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON. • Should use the wireless telephone at the ear opposite the pacemaker. WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. Especially about telephone answering systems Two-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation. SAVE THESE INSTRUCTIONS 112 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: • Remain on the line and briefly explain the reason for the call before hanging up. • Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. This product meets the applicable Industry Canada technical specifications. 113 Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20cm (8 inches) or more. This Class B digital apparatus complies with Canadian ICES-003. 114 Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call 1 (800) 222-3111 or visit www.telephones.att.com; in Canada, call 1 (866) 288-4268. 1. What does this limited warranty cover? The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada. 2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)? During the limited warranty period, the manufacturer’s authorized service representative repairs or replaces at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer retains the defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days. 3. How long is the limited warranty period? The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer. 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or • PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or • PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or • PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or • PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or • PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or • PRODUCT returned without a valid proof of purchase (see item 6 below); or • Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 115 Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111; in Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer notifies you and requests that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty. 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and c. Provide your name, complete and correct mailing address, and telephone number. 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also have other rights that vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation might not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion might not apply to you. Please retain your original sales receipt as proof of purchase. 116 Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC voltage, 60Hz) 96 — 129 Vrms Telephone base voltage (AC adapter output) 6VDC @400mA Handset voltage 2.4 — 3.2 VDC Charger voltage (AC adapter output) 6VAC @300mA Replacement battery 2.4V 400mAH Operating time* Talk time (handset): up to seven hours Talk time (speakerphone): up to five hours Standby: up to seven days * Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technology The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology. An independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in range competitions. Now calls can be taken in the basement, backyard and garage with exceptional sound quality. Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office. Extended range and clarity This telephone base comes with an antenna which gives much better clarity and covers a longer range than before. 117 Index Add a cell phone, 15 Add a handset, 95, 101 Add a headset, 17 Alert tones, 91 Alphabetical search, 64 Announcement, 76 Answer a cell call, 42 Answer a cell call while on a home call, 42 Answer a home call, 40 Answering system and voicemail, 82 Answering system settings, 75 Answer on/off, 75 Appendix, 90 Battery charging, 9 Battery installation, 9 Bluetooth, 13 Bluetooth connection from idle mode, 22 Bluetooth glossary, 14 Bluetooth setup, 15 Caller ID, 69 Caller ID history, 70 Caller ID log, 70 Caller log display screen messages, 74 Call intercept, 83 Call screening, 83 Call waiting on the cell line, 42 Call waiting on the home line, 41 Cell area code, 38 Cell call, 42 Cell phone - download directory, 23 Cell phone voicemail, 43 Chain dialing, 47, 48 Change a one-to-one PTT to intercom call, 58 Charger installation, 8 Charging, 10 Clock, 9, 29 Conference home and cell calls, 44 Connect an active device, 19 Create a new directory entry, 61 Date, 9, 29 Delete a directory entry, 66, 67 Delete all old messages, 87 Delete a message, 85 Delete a redial entry, 50 Delete from the caller ID log, 74 Delete the announcement, 77 Deregister handsets, 96 Dial a caller ID log entry, 72 Dial a directory entry, 65 Dialing options, 72 Dial mode, 35 Directory, 23, 60 Disconnect an active device, 19 Display alerts, 31 Display screen messages, 92 Download directory, 23 Download fail, 33 DSL filter, 7 Edit a directory entry, 65 Edit the type of a directory entry, 66 End a cell call, 42 End a home call, 40 End a PTT call, 59 End mute, 45 Equalizer, 46 Expand your telephone system, 95 Find handset, 51 Flash (switch hook flash), 41 Glossary, 14 118 Index Handset icons, 90 Handset lights, 91 Handset locator, 51 Handset ringer volume, 27 Handset settings, 27 Hold, 46 Hold a call and intercom, 54 Home area code, 37 Home directory, 60 Icons, 90 Important safety information, 111 Indicators, 91 Installation, 6 Intercom, 52 Interruption to directory download, 25 Key tone, 34 Last number redial, 49 LCD Language, 30 Lights, 91 Limited warranty, 115 Listening volume, 45 Maintenance, 110 Make a call using speed dial, 67 Make a cell call, 42 Make a home call, 40 Memory match, 70 Memos, 87 Message alert tone, 80 Message capacity, 83 Message playback, 85, 86 Message window displays, 88 Missed calls, 31 Mute, 45 No home line, 33 Number of rings, 79 Operating range, 117 Paging, 51 Phonebook (directory), 60 Play memos, 87 Play the announcement, 76 Predialing, 40 PTT, 55 PTT to all handsets, 57 PTT to a single handset, 56 Pulse dialing, 35, 46 Push-to-talk, 55 Quick reference guide, 1 Reassign a speed dial slot, 67 Record announcement, 76 Recording time setting, 81 Record memos, 87 Redial list, 49 Register a handset, 95, 101 Remote access code, 89 Remove a device, 20 Remove a downloaded directory, 66 Rename a device, 21 Repeat messages, 85, 86 Replace a handset, 96 Replace an active device, 22 Review the active devices list, 19 Review the caller ID log, 71 Review the directory, 64 Review the redial list, 49 Ringer mute, 45 Ringer tone, 28 Ringer volume, 27 119 Index Safety information, 111 Save a caller ID log entry to the directory, 73 Save a redial entry to the directory, 50 Search for a contact, 64 Set date/time, 9, 29 Share an outside call, 51 Silence the ringer, 45 Skip messages, 85, 86 Speakerphone, 45 Speed Dial, 67 Stop messages, 85, 86 Wall mounting, 11 Warranty, 115 Website, 36 Technical specifications, 117 Telephone base installation, 7 Telephone base lights, 91 Telephone operating range, 117 Telephone operation, 40 Telephone settings, 27 Temporary tone dialing, 46 Time, 9, 29 Transfer a call, 48, 54 Transfer a call from a handset to a headset, 41 Troubleshooting, 97 Turn on or off the answering system, 75 Use a Bluetooth headset, 40 Using the home and cell lines together, 44 View the directory download information, 25 Voice announce caller ID, 36 Voicemail, 32, 43, 82 Volume, 27, 35, 39, 45, 85, 86 120 Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch-tone telephone. Cut along dotted line. Call your telephone number, then enter your two-digit remote access code (preset to 19). Fold here. Action Remote command Play all messages .....................1 Play new messages..................2 Delete the message.................3 (during message playback) Delete all old messages ........33 Repeat or go back ....................4 Stop..................................................5 Help menu ....................................*5 Skip the message......................6 Record announcement ...........*7 Turn system on or off .............0 End remote access call ..........8 (or hang up) TL92271/TL92371/TL92471 DECT 6.0 cordless telephone/answering system with BLUETOOTH®® wireless technology © 2009-2010 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. www.telephones.att.com The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. © 2009-2010 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 4 AT&T 03/10.
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