VTech Telecommunications 80-8052-00 1.9GHz Cordless Phone User Manual

VTech Telecommunications Ltd 1.9GHz Cordless Phone Users Manual

Users Manual

User’s manualEL52101/EL52201DECT 6.0 cordless telephone/answering system with caller ID/call waiting
Congratulationson purchasing your new AT&T product. Before using this AT&T product, please read Important safety information on page 68-69 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.Model #: EL52101 (one-handset system) EL52201 (two-handset system)Type: DECT 6.0 cordless telephone with answering systemSerial #:_________________________________________________________________Purchase date:___________________________________________________________Place of purchase:_______________________________________________________Both the model and serial number of your AT&T product can be found on the bottom of the telephone base.Telephone identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the energy star® label indicating it meets the latest energy efficiency guideline.© 2010 Advanced American Telephone. All Rights Reserved. AT&T andthe AT&T logo are trademarks of AT&T Intellectual Property licensed toAdvanced American Telephones, San Antonio, TX 782149. Printed in China.
Parts checklistYour telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.Telephone base Power adapter for telephone baseCordless handset(2 for EL52201)Charger for cordless handset with power adapter installed(1 for EL52201)Wall mount bracketBattery compartment cover(2 for EL52201)Telephone line cordQuick start guideEL52101/EL52201DET 6.0 cordless telephone/ answering system with caller ID/ call waitingQuick start guideBattery for cordless handset(2 for EL52201)
User’s manualEL52101/EL52201DECT. 6.0 cordless telephone/answering system with caller ID/call waitingTable of contentsGetting startedQuick reference guide ................................................ 2Telephone base and charger installation.......... 4Battery installation and charging.......................... 5Battery installation................................................ 5Battery charging..................................................... 6Wall mount installation.............................................. 7Tabletop to wall mount installation.............. 7Wall mount to tabletop installation ............. 9Telephone settingsMenu overview..............................................................10Handset settings..........................................................11Ringer volume........................................................11Ringer tone..............................................................11LCD language.........................................................11Voicemail waiting (visual message waiting) indicator .................................................12Clear voicemail indication ...............................12Key tone....................................................................13Set date/time.........................................................13Home area code...................................................14Dial mode.................................................................14Telephone base ringer volume.............................15Telephone operationMaking, answering and ending a call................16Making a call ..........................................................16Temporary ringer silencing..............................16Answering a call...................................................17Speakerphone........................................................17Ending a call...........................................................17Redial.................................................................................18To view numbers in the redial list ...............18To call a number from the redial list .........18To copy a number from the redial list to the directory...........................................................18To delete a number in the redial list .........19Options while on calls..............................................20Volume control......................................................20Mute............................................................................20Flash/call waiting ................................................20Temporary tone dialing.....................................21Chain dialing...........................................................21Join a call in process .........................................22Handset locator............................................................23Intercom...........................................................................24To make and answer an intercom call......24To answer an incoming call during an intercom call...........................................................24Call transfer using intercom ..................................25DirectoryDirectory overview......................................................26Shared directory ...................................................26Directory memory capacity.............................26Exiting the directory ...........................................26Speed dial overview............................................26Create directory entries ...........................................27To create a new directory entry...................27To add a predialed telephone number to the directory...........................................................28Review the directory..................................................29To review directory entries..............................29To search by name..............................................29Dial, delete and edit a directory entry .............30To dial a directory number..............................30To delete a directory entry .............................30To edit a directory entry...................................30Speed dial locations ..................................................31To assign or reassign a directory entry to a speed dial location....................................31To clear a speed dial location .......................31To dial a speed dial number...........................32i
Caller IDAbout caller ID .............................................................33Information about caller ID with call waiting.......................................................................33About home area code .....................................33Caller ID history...........................................................34How caller ID history (call log) works .......34Memory match.......................................................34Caller ID operation.....................................................35Missed (new) calls indicator ...........................35Reasons for missing caller ID information..............................................................35To view the caller ID history ..........................36To view the dialing options.............................36To dial a caller ID history number...............37To delete caller ID history entries...............37To save a caller ID history entry in the directory....................................................................38Answering systemAnswering system settings.....................................39Announcement......................................................39Answering mode...................................................40Call screening setup...........................................41Number of rings....................................................41Remote access code...........................................42Message alert tone..............................................42Recording time......................................................43Answering system overview ..................................44Answering system and voicemail.................44Answering system new message indication..................................................................44Voice prompts........................................................45Message capacity.................................................45Call screening........................................................45Call intercept..........................................................46Message playback.......................................................47To listen to messages........................................47Options during playback ..................................48To delete all old messages.............................49To temporarily turn off the message alert tone .................................................................49Recording and playing memos.............................50To record a memo ...............................................50To play back memos ..........................................50Message window displays.......................................51Remote access..............................................................52To remotely access the answering system........................................................................52AppendixScreen icons, indicator lights and alert tones..................................................................................54Screen icons ...........................................................54Handset indicator lights....................................54Telephone base indicator lights....................55Handset alert tones ............................................55Telephone base alert tones............................55Handset display screen messages......................56Troubleshooting ...........................................................58Maintenance...................................................................67Important safety information................................68Safety information...............................................68Especially about cordless telephones .......68Precautions for users of implanted cardiac pacemakers ............................................69Pacemaker patients ............................................69Especially about telephone answering systems .....................................................................69FCC Part 68 and ACTA..............................................70FCC Part 15....................................................................71Limited warranty..........................................................72Technical specifications ...........................................74DECT 6.0 digital technology ...........................74Telephone operating range.............................74Index..................................................................................75ii
You must install and charge the battery before using the cordless handset.See page 5 and 6 for easy instructions.Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 7). For optimum range and better reception, place the telephone base in a central and open location.If you subscribe to high-speed Internet service (DSL- digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 4). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use.For customer service or product information, visit our website at www.telephones.att.com or call 1(800) 222-3111. In Canada, dial 1 (866) 288-4268.Avoid placing the telephone base too close to:Communication devices such as: television sets, VCRs, or other cordless telephones.Excessive heat sources.Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.Excessive dust sources such as a workshop or garage.Excessive moisture.Extremely low temperature.Mechanical vibration or shock such as on top of the washing machine or work bench.•••••••1
2Quick reference guideGetting startedREDIAL/PAUSEPress repeatedly to review the last 20 numbers dialed (page 18).While entering numbers, press and hold to insert a dialing pause (page 16 and 27).PHONE/FLASHPress to make or answer a call (page 16).During a call, press to answer an incoming call when you receive a call waiting alert (page 20).1While reviewing a caller ID history entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 36).0While entering names in the directory, press to add a space (page 27).MUTE/DELETEDuring a call, press to mute the microphone (page 20).While predialing, press to delete digits (page 16).While reviewing the redial list, directory, speed dial list or caller ID history, press to delete an individual entry (page 19, 30, 31, and 37).TONEDuring a call, press to send touch-tone signals (page 37).SPEAKERPress to turn on the handset speakerphone, press again to resume normal handset use (page 16, 39, and 48).DIR/VOLUMEPress to scroll up while in menus (page 10).Press to increase the listening volume (page 20, and 48).Press to show directory entries when the handset is not in use (page 29).While entering names or numbers in the directory, press to move the cursor to the right (page 27).CID/VOLUMEPress to scroll down while in menus (page 10).Press to decrease the listening volume (page 20 and 47).Press to show the caller ID history when the handset is not in use (page 36).While entering names or numbers in the directory, press to move the cursor to the left (page 27).MENU/SELECTPress to display the menu (page 10).Once in the menu, press to select an item or save an entry or setting (page 10).OFF/CANCELDuring a call, press to hang up (page 17).While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display (page 10).Press and hold while the handset is not in use to erase the missed calls indicator (page 35).#When reviewing a caller ID history entry, press repeatedly to view the dialing options (page 36).INTPress to initiate an intercom conversation or transfer a call (page 24 and 25).
Getting started3Quick reference guideUsing menusPress MENU/SELECT to enter the main menu.Press DIR or CID to scroll through menu items.Press MENU/SELECT to select or modify an item.Press OFF/CANCEL to cancel an operation, back up to the previous menu, or exit the menu display.>PLAY MESSAGES ANSWERING SYSThe > symbol indicates the feature to select.PLAY MESSAGES (page 47)ANSWERING SYS (page 39)DIRECTORY (page 26)CALL LOG (page 36)RINGERS (page 11)SETTINGS (page 11-14)Main menuSKIPPress to skip a message (page 48).ANSWER ON/OFFPress to turn the built-in answering system on or off (page 40).Message windowDisplay the number of messages. During playback, displays the messages number currently playing (page 51). PLAY/STOPPress to start or stop message playback (page 47).While call screening, press to temporarily turn the call screening on or off (page 41).X DELETEPress to delete the message currently playing (page 48).Press twice to delete all old messages when the telephone is not in use (page 49). REPEATAfter the answering system plays the day and time the current message was received, press to repeat the message currently playing (page 48).While the answering system is playing the day and time the current message was received, press to listen to the previous message (page 48).HANDSET LOCATORPress to make handsets beep so you can locate them (page 23).VOLUMEWhile the telephone is not in use, press to adjust the telephone base ringer volume (page 15).During call screening or message playback, press to adjust the listening volume (page 45 and 47).
4Getting startedTelephone base and charger installationInstall the telephone base and charger as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, refer to Wall mount installation on page 7 for details.IMPORTANT INFORMATION:Use only the power adapters provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call1 (800) 222-3111. In Canada, dial1 (866) 288-4268.Telephone line cordUse Only SuppliedAdapterElectrical outlet not controlled by a wall switchPlug the large end of the larger power adapter into an electrical outlet not controlled by a wall switch.Telephone wall jackPlug the other end of the telephone line cord into a telephone wall jack.DSL filter (not included) is required if you have DSL high-speed Internet service.Plug the small end of the larger power adapter into the power jack on the bottom of the telephone base.Route the cords through the slots.Plug one end of the telephone line cord into the tel. link jack on the bottom of the telephone base.Plug the large end of the smaller power adapter into an electrical outlet not controlled by a wall switch.Ensure the small end of the smaller power adapter is plugged into the power jack on the bottom of the charger.
Getting started5Battery installation and chargingBattery installationInstall the battery as shown below.IMPORTANT INFORMATION:Use only the supplied rechargeable battery or replacement battery (model BT166342). To order, visit our website at www.telephones.att.com or call 1 (800) 222-3111.In Canada, dial 1 (866) 288-4268.Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.1. Insert the supplied battery with the label this side up facing up as indicated.2. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.3.Charge the handset by placing it face up in the telephone base or charger. The charger light is on when charging.4. To replace the battery, press the tab and slide the battery compartment cover downwards. Lift out the old battery and disconnect it from the handset. Follow the instructions above to install and charge the new battery.CHARGE light
6Getting startedBattery installation and chargingBattery chargingOnce you have install the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 10 hours of continuous charging. See Technical specifications on page 74 for battery operating times.If the screen is blank, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. The screen shows LOW BATTERY until you have charged the battery without interruption for at least 30 minutes. The following table summarizes the battery charge indicators and actions to take.Battery indicators Battery status ActionThe screen is blank or shows PLACE IN CHARGER.Battery has no or very little charge. The handset cannot be used.Charge without interruption until the screen shows LOW BATTERY or HANDSET X(at least 30 minutes).The screen showsLOW BATTERY and flashes.Battery has enough charge to be used for a short time.Charge without interruption until the screen shows HANDSET X (at least 30 minutes).The screen shows HANDSET Xand the battery icon shows , or .Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.NOTES:If you are on a call in low battery mode, you hear four short beeps every 50 seconds.When you place the handset in the telephone base or charger, if no battery is installed in that handset, the CHARGE light is off and the screen shows NO BATTERY. Follow the instructions in Battery installation on page 5 to install the battery.••10:30PM 11/20HANDSET 116 MISSED CALLSBattery status icon
Getting started7Wall mount installationThe telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or customer electronics retailers. Professional assistance may be required to install the mounting plate.Tabletop to wall mount installationTo charge the telephone base from the tabletop installation to wall mount installation, make sure you first unplug the power adapter from the electrical outlet and unplug the telephone line cord from the telephone wall jack.Plug one end of the telephone line cord into the TEL. LINE jack on the bottom of the telephone base. Plug the small end of the larger power adapter into the power jack on the bottom of the telephone wall jack.Position the telephone base as shown below. Insert the extended tabs of the wall mount bracket into the slot on the back of the telephone base. Push the telephone base down until it clicks securely in place.Route the telephone line cord through the wall mount bracket hole. Route the power cord out of the bottom of the telephone.1.2.3.Slots for wall mount bracket installationDSL filter (not included) is required if you have DSL high-speed Internet service.
8Getting startedWall mount installationPlug the other end of the telephone line cord into the telephone wall jack. Plug the large end of the larger power adapter into an electrical outlet not controlled by a wall switch.4.DSL filter (not included) is required if you have DSL high-speed Internet service.Align the holes on the wall mount bracket with the mounting studs of the wall mounting plate and slide the bracket down until it licks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.5.DSL filterDSL filter
Getting started9Wall mount installationWall mount to tabletop installationTo change the telephone base from the wall mount installation to tabletop installation, follow the steps below.Unplug the large end of the larger power adapter from the electrical outlet.If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall mount bracket up and remove it from the wall mounting plate. Unplug the end of the telephone line cord from the telephone wall jack.1.2.Lift the telephone base up to detach it from the wall mount bracket.3.Refer to Telephone base and charger installation on page 4 to install the telephone base.4.
10Menu overviewUse the menu to change the telephone settings.Press MENU/SELECT in idle mode (when handset is not in use) to enter the main menu.Press DIR or CID until the >is next to the feature you want to select.Press MENU/SELECT to select or save the indicated item.-OR-Press OFF/CANCEL to cancel an operation, back up to the previous menu or exit the menu display.-OR-Press and hold OFF/CANCEL to cancel an operation and return to idle mode.-OR-If no key is pressed within 30 seconds, the handset automatically cancels an operation and returns toidle mode. NOTE: The menu items PLAY MESSAGE, ANSWERING SYS, DIRECTORY, CALL LOG, CLR VOICEMAIL, SET DATE/TIME, HOME AREA CODE and DIAL MODE are shared by all handsets. Any changes made to these menu items on any one handset apply to all.Menu structure1.2.3. 10:30PM 11/20HANDSET 116 MISSED CALLSThe handset is in idle mode>PLAY MESSAGES ANSWERING SYSThe > symbol indicates the feature to select.Telephone settingsPLAY MESSAGESANSWERING SYSDIRECTORYCALL LOGRINGERSSETTINGSANNOUNCEMENTDELETE ALL OLDRECORD MEMOANSWER ON/OFFANS SYS SETUPRINGER VOLUMERINGER TONELCD LANGUAGECLR VOICEMAILKEY TONESET DATE/TIMEHOME AREA CODEDIAL MODECALL SCREENING# OF RINGSREMOTE CODEMSG ALERT TONERECORDING TIME
11Telephone settingsHandset settingsRinger volumeYou can set the handset ringer volume level (1-6), or turn the ringer off. When the ringer is off, appears on the handset screen.Press MENU/SELECT in idle mode to enter the main menu.Press DIR or CID to scroll to >RINGERS. Press MENU/SELECT.Press MENU/SELECT to select >RINGER VOLUME.Press DIR or CID to sample each volume level.Press MENU/SELECT to save your preference.NOTES:Changing the handset ringer volume does not affect the base ringer volume. For more information on the base ringer volume, see Telephone base ringer volume on page 15.The handset ringer volume also determines the ringer volume of intercom calls (see Intercomon page 24).If the handset ringer volume is set to off, that handset ringer is silenced for all incoming calls; however, that handset still plays the paging tone when initiating the handset locator feature( see Handset locator on page 23).While the telephone is ringing, press OFF/CANCEL or MUTE/DELETE to silence the ringer temporarily on that handset only (see Temporary ringer silencing on page 16).Ringer toneYou can choose one of the 10 ringer tones for the handset.Follow Steps 1 and 2 in Ringer volume above.Press DIR or CID to scroll to >RINGER TONE, then press MENU/SELECT.Press DIR or CID to sample each tone.Press MENU/SELECT to save your preference.NOTE: If you turn off the handset ringer volume, you will not hear ringer tone samples.LCD languageYou can select the language used for all screen displays.Press MENU/SELECT in the idle mode to enter the main menu.Press DIR or CID to scroll to >SETTINGS.Press MENU/SELECT twice to select >LCD LANGUAGE.Press DIR or CID to selsect ENGLISH,FRANÇAIS or ESPAÑOL.Press MENU/SELECT to save your preference.1.2.3.4.5.••••1.2.3.4.1.2.3.4.5.RINGER VOLUMERINGER TONE>1LCD LANGUAGE>ENGLISH
12Telephone settingsHandset settingsVoicemail waiting (visual message waiting) indicatorIf you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new vociemail messages. NEW VOICEMAIL and appear on the handset screen.NOTES:Your telephone service provider might alert you to new voicemail messages with a stutter (broken) dial tone. Contact your telephone service provider for more details.This feature does not indicate new messages recorded on your telephone’s built-in answering system.For more information about the differences between your answering system and voicemail, see Answering system and voicemail on page 44.Clear voicemail indicationUse this feature when the telephone indicates there is new voicemail but there is none. This may occur, for example, when you have accessed your voicemail while away from home. This feature only turns off the displayed NEW VOICEMAIL message and icon; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicator.To manually turn off the new voicemail indicator:Press MENU/SELECT when in idle mode to enter the main menu.Press DIR or CID to scroll to >SETTINGS, then press MENU/SELECT.Press DIR or CID to scroll to >CLR VOICEMAIL,then press MENU/SELECT. The screen shows TURN OFF INDICATOR?Press MENU/SELECT to turn the voicemail indication off. A confirmation tone sounds.-OR-Press OFF/CANCEL to cancel the procedure.NOTE: For more information about using your voicemail service, contact your telephone service provider for assistance.•••1.2.3.4.HANDSET 1NEW VOICEMAIL10:30PM 11/20TURN OFF INDICATOR?
13Telephone settingsHandset settingsKey toneThe handset is programmed to beep with each key press. You can turn the KEY TONE off, so there are no beeps when you press keys.Press MENU/SELECT in idle mode to enter the main menu.Press DIR or CID to scroll to >SETTINGS, then press MENU/SELECT.Press DIR or CID to scroll to >KEY TONE, then press MENU/SELECT.Press DIR or CID to select to select ON or OFF.Press MENU/SELECT to save your preference.Set date/timeThe answering system announces the day of the week and time of each message received prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call (see About caller ID on page 33). However, the year must be set so that the day of the week can be calculated from the caller ID information.Follow the steps below to set the month, day, year and time.Press MENU/SELECT in idle mode to enter the main menu.Press DIR or CID to scroll to >SET DATE/TIME, then press MENU/SELECT.Use the dial pad keys (0-9) to enter the two-digit number (01-12) for the month.Use the dial pad keys (0-9) to enter the two-digit number (01-31) for the day.Use the dial pad keys (0-9) to enter the two-digit number (00-99) for the year. Press MENU/SELECT.Use the dial pad keys (0-9) to enter the two-digit number (01-12) for the hour.Use the dial pad keys (0-9) to enter the two-digit number (00-59) for the minute.Press DIR or CID to choose AM or PM. Press MENU/SELECT to confirm. A confirmation tone sounds.1.2.3.4.5.1.2.3.4.5.6.7.8.KEY TONE>ONSET DATE11/20/10SET TIME10:30 PM
14Telephone settingsHandset settingsHome area codeIf you dial seven digits to make a local call (no area code required), enter your area code into the telephone as home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.This feature makes it easy for you to make a call from the caller ID history. If you dial 10 digits to make a local telephone call, do not use this home area code feature. If you do, you will not be able to place your caller ID history as they have only seven digits.Press MENU/SELECT in idle mode to enter the main menu.Press DIR or CID to scroll to >SETTINGS, then press MENU/SELECT.Press DIR or CID to scroll to >HOME AREA CODE,then press MENU/SELECT.Press the dial pad keys to enter your three-digit area code. Press MUTE/DELETE to delete digits while entering.Press MENU/SELECT to save the setting.NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code + telephone number), you need to delete your home area code. While the home area code displaying in Step 4 above, press and hold MUTE/DELETE. The home area code is now restored to its default settings of _ _ _(empty).Dial modeThe dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone.Press MENU/SELECT in the idle mode to enter the main menu.Press DIR or CID to scroll to >SETTINGS, then press MENU/SELECT.Press DIR or CID to scroll to >DIAL MODE, then press MENU/SELECT.Press DIR or CID to scroll to select TONE or PULSE.Press MENU/SELECT to save the setting.NOTE: If you have dial pulse (rotary) dialing service only, refer to Temporary tone dialing on page 21 to temporarily switch from dial pulse to touch-tone dialing during a call.1.2.3.4.5.1.2.3.4.5.DIAL TONE>TONEHOME AREA CODE___
15Telephone settingsTelephone base ringer volumeWhen the telephone base is not in use, press VOLUMEon the telephone base to set the ringer volume level (1-6), or turn the ringer off. A sample of the ringer sounds as you adjust the volume. The telephone base announces, “Base ringer is off” when you set the volume to 0.NOTE: If a handset is on an outside call, the telephone base volume cannot be changed.
16Making, answering and ending a callMaking a callTo make a call:Press PHONE/FLASH, then wait for the dial tone.-OR-Press SPEAKER to use the speakerphone, then wait for the dial tone.Use the dial pad keys to enter the telephone number.On-hook dialing (predialing):Use the dial pad keys to enter the telephone number (up to 30 digits).Press and hold REDIAL/PAUSE to insert a three-second dialing pause (a P appears).Press MUTE/DELETE or OFF/CANCEL to make corrections.Press PHONE/FLASH to call.-OR-Press SPEAKER to call using the speakerphone.-OR-Press and hold OFF/CANCEL to return to idle mode.NOTES:Pressing PHONE/FLASH to access services from your telephone service provider does not affect the elapsed time.When a handset is on a call, if another handset attempts to access the directory, speed dial list or caller ID history, the screen shows NOT AVAILABLE AT THIS TIME.Temporary ringer silencingTo silence the ringer temporarily on that handset only:While the telephone is ringing, press OFF/CANCEL orMUTE/DELETE.To silence the ringer temporarily on the telephone base:While the telephone is ringing, press VOLUME on the telephone base.This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume.NOTE: Unless the ringer volume is turn off on that handset, each handset rings when there is an incoming call.1.2.1.••2.••••The screen displays the elapsed time as you talk (in hours, minutes and seconds).10:30PM 11/20PHONE 0:01:30 888-722-7702888-722-7702RINGER MUTEDTelephone operation
17Telephone operationMaking, answering and ending a callAnswering a callPress any dial pad keys (known as Any Key Answer) or PHONE/FLASH.-OR-Press SPEAKER to use the speakerphone.SpeakerphoneDuring a call, press SPEAKER to switch between speakerphone and normal handset use.Press OFF/CANCEL to hang up.NOTE: After installing the battery in the handset, the screen may show LOW BATTERY. If you use the speakerphone at this time, the battery may become depleted. Follow the instructions in Battery charging on page 6.Ending a callPress OFF/CANCEL.-OR-Put the handset in the telephone base or charger to end the call (known as Auto Off).•••10:30PM 11/20SPEAKER 0:01:30888-722-7702
18Telephone operationRedialEach handset stores the 10 numbers most recently called in the redial list.To view numbers in the redial listPress REDIAL/PAUSE in idle mode.Press DIR or CID, or press REDIAL/PAUSE repeatedly to scroll through the 10 recently called numbers (up to 30 digits each). The handset beeps twice at the beginning or end of the list.Press OFF/CANCEL to exit the redial list.NOTE: If you access an empty redial list, the handset sounds an error tone.To call a number from the redial listWith the desired number from redial displaying, press PHONE/FLASH or SPEAKER to dial (known as Display Dial).-OR-Press PHONE/FLASH or SPEAKER and then wait for the dial tone.Press REDIAL/PAUSE. The screen shows the number most recently called. If it is not the desired one, press DIR or CID to scroll to it.Press MENU/SELECT. The handset dials the desired number.NOTE: If you access an empty redial list, the handset sounds an error tone.To copy a number from the redial list to the directoryWhile reviewing the desired number in the redial list, press MENU/SELECT twice to edit the telephone number. Refer to Step 5 in To create a new directory entry on page 27.Press MENU/SELECT to add a name. Refer to Step 7 in To create a new directory entry on To create a new directory entry on page 27.Press MENU/SELECT to store your new directory entry. The handset shows SAVED and sounds a confirmation tone.1.2.3.•1.2.3.1.2.3.REDIAL 888-722-7702EDIT NUMBER 888-722-7702_EDIT NAME_
19Telephone operationRedialTo delete a number in the redial listWhile reviewing a number in the redial list, press MUTE/DELETE to delete the displayed number from the reidal list.•
20Telephone operationOptions while on callsVolume controlWhile on a call, press DIR/VOLUME to increase or press CID/VOLUME to decrease the listening volume.When the volume reaches the minimum or maximum setting, you hear two beeps.NOTE: The handset earpiece volume setting (1-5) and speakerphone volume setting (1-6) are independent.MuteUse the mute function to turn off the microphone while on a call. You can hear the caller, but the caller can not hear you.To mute the call:Press MUTE/DELETE. When mute is on, the handset screen shows MUTED for a few seconds and the MUTE icon appears until you turn off mute.To take a call off mute:Press MUTE/DELETE and then resume speaking. When mute is off, MICROPHONE ON appears temporarily on the handset screen.-OR-Mute is automatically canceled when you end the call.Flash/call waitingFor more information on caller ID with call waiting, refer to About caller ID on page 33. If you subscribe to call waiting service provided by your telephone service provider, you hear a beep if someone calls you while you are already on a call.Press PHONE/FLASH to put your current call on hold and take the new call.Press PHONE/FLASH anytime to switch back and forth between calls.••••10:30PM MUTE 11/20 MUTED
21Telephone operationOptions while on callsTemporary tone dialingIf you have dial-pulse (rotary) dialing service only, you can temporarily switch from dial pulse to touch-tone dialing during a call.During a call, press TONE . Press buttons after this send touch-tone signals.Use the dial pad keys to enter the number.The telephone automatically returns to pulse dial mode after you end the call.Chain dialingWhile on a call, you can initiate a dialing sequence from numbers stored in the directory, caller ID history or redial list. Doing this can be useful if you need to access numbers other than telephone numbers (such as account numbers or access codes).To access the directory while on a call:Press MENU/SELECT.Press DIR or CID to scroll to >DIRECTORY, then press MENU/SELECT.Press DIR or CID to scroll or press the dial pad keys (0 through 9) to find the desired entry (see To search by name on page 29).Press MENU/SELECT. The telephone automatically dials the displayed number.To access the caller ID history while on a call:Press MENU/SELECT.Press DIR or CID to scroll to >CALL LOG, then press MENU/SELECT.Press DIR or CID to scroll to the desired entry. (If necessary to view the dialing options, press #. See To view the dialing options on page 36 for more details.)Press MENU/SELECT. The telephone automatically dials the displayed number.1.2.3.•1.2.3.4.•1.2.3.4.10:30PM 11/20PHONE 0:01:30 888-722-7702>DIRECTORY CALL LOGCharlie Johnson888-883-244510:30PM 11/20ROBERT BROWN800-360-4121
22Telephone operationOptions while on callsTo access the redial list while on a call:Press REDIAL/PAUSE. The screen shows the number most recently called. If it is not the desired number, press DIR or CID or REDIAL/PAUSE repeatedly to scroll to the desired number.Press MENU/SELECT. The handset dials the displayed number.NOTES:While on a call, you cannot edit a directory entry or copy a caller ID entry into the directory.If someone else is already using the directory, speed dial list, caller ID history or answering system, when you attempt to access one of them, the screen shows NOT AVAILABLE ATTHIS TIME.Press OFF/CANCEL to exit directory, caller ID history or redial list and return to the call without dialing the displayed number.Join a call in processIf a handset is already on a call and you would like to join the call:Press PHONE/FLASH or SPEAKER on another system handset.To exit the call:Press OFF/CANCEL or place the handset in the telephone base or charger.The call does not end until all handsets hang up.NOTE: You can only use two system handsets at the same time on an outside call. If another handset attempts to join the call, the handset screen shows UNABLE TO CALL TRY AGAIN.•1.2.•••••REDIAL 888-722-7702
23Telephone operationHandset locatorYou can use the handset locator feature to find misplaced handsets.To start the paging tone:Press HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds.To stop the paging tone:Press PHONE/FLASH,SPEAKER, or any dial pad key (0-9, or #) on the handset(s).-OR-Press HANDSET LOCATOR on the telephone base.-OR-Put the handset in the telephone base or charger.NOTES:If you press OFF/CANCEL or MUTE/DELETE on a handset, the ringer of that handset is silenced but the paging tone continues on the other handsets.If the handset is accessing the answering system, on a call (intercom call or outside call), or out of range, that handset does not beep when paged.You cannot use the handset locator feature while the telephone base is playing messages or the answering system is being accessed remotely.•••••••
24Telephone operationIntercomTo make and answer an intercom callUse the intercom feature for conversations between handsets.Press INT on your handset when not in use.If you have two handsets, your handset screen shows CALLING HANDSET X.If you have more than two handsets, your screen shows INTERCOM TO: Use the dial pad keys to select the other handset. Your handset screen shows CALLING HANDSET X.The other handset rings and its screen shows HANDSET X IS CALLING.To answer the intercom call, press any dial pad keys (0-9, or #), PHONE/FLASH,SPEAKER or INT onthe other handset. Both handsets now show INTERCOM.To end an intercom call, press OFF/CANCEL or place the handset back in the telephone base or charger. Both handsets now show INTERCOM ENDED.NOTES:Before the intercom call is answered, you can cancel the intercom call by pressing OFF/CANCEL or INT on your originating handset.If the other handset is not answered within 100 seconds, is in use, on a call or is out of range, your originating handset shows UNABLE TO CALL TRY AGAIN.Pressing OFF/CANCEL or MUTE/DELETE temporarily silences the intercom ringer.If you have four handsets, when two handsets are on an intercom call, the other two handsets can be used on an outside call (see Join a call in process on page 22) or a separate intercom call.If you have four handsets and four of them are on intercom calls, you can see the other handset for an outside call.To answer an incoming call during an intercom callIf you receive an incoming outside call during an intercom call, there is an alert tone.To answer the incoming outside call:Press PHONE/FLASH. The intercom call ends automatically.To end the intercom call without answering the incoming outside call:Press OFF/CANCEL. The intercom call ends and the handsets ring for the incoming call.To let the answering system answer the incoming outside call:Do nothing. Continue with the intercom call. If the answering system is on, it answers the incoming call after the number of rings you have set.1.•••2.3.••••••••INTERCOM TO:CALLINGHANDSET XINTERCOM
25Telephone operationCall transfer using intercomUse the intercom feature to transfer an outside call to another system handset.During a call, press INT.If you have two handsets, the outside call is put on hold and your handset screen shows CALLINGHANDSET X. The other handset rings and its screen shows HANDSET X IS CALLING.If you have more than two handsets, your screen shows INTERCOM TO: Use the dial pad keys to enter a handset number. The outside call is put on hold and your handset screen shows CALLING HANDSET X. The other handset rings and its screen shows HANDSET X IS CALLING.To answer the intercom call on the other handset, press any dial pad keys (0-9, or #), PHONE/FLASH,SPEAKER or INT. The outside call is still on hold and both handsets now show INTERCOM. You can now have a private conversation between system handsets.NOTES:To cancel the transfer and return to the external call before the intercom call is answered, press OFF/CANCEL,PHONE/FLASH or INT on your handset.If the other handset is not answered within 100 seconds, is in use, on a call or is out of range, the calling handset shows unable to call try again on its screen and automatically returns to the external call.From the intercom call, you can have the following options:You can let the other handset join you on the outside call in a three-way conversation. Press and hold INT on the calling handset.You can transfer the call. Press OFF/CANCEL,or place your handset back in the telephone base or charger. Your handset screen shows CALLINGTRANSFERRED. The other handset automatically connects to the outside call.You can switch between the outside call (OUTSIDECALL appears on the screen) and the intercom call (INTERCOM appears on the screen). Press INT on your handset to switch.The other person can end the intercom call by OFF/CANCEL, or by placing the other handset back in the telephone base or charger. The outside call continues with the original system handset.1.••2.••3.••••10:30PM 11/20PHONE 0:01:30INTERCOM TO:CALLINGHANDSET XINTERCOMCALLTRANSFERRED
26Directory overviewShared directoryThe directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset apply to all.NOTE: Only one handset can review the directory at one time. If another handset attempts to enter the directory, the screen shows NOTAVAILABLE AT THIS TIME.Directory memory capacityThe directory can store up to 50 entries, with a maximum of 15 alphanumeric characters (including spaces) for the names and 30 digits for the telephone numbers. A convenient search feature can help you find and dial numbers quickly (see To search by name on page 29).If there are already 50 entries, the screen shows DIRECTORY FULL. You cannot store a new number until you delete one.If the directory is empty, when you access it, the screen shows DIRECTORY EMPTY.Exiting the directoryPress OFF/CANCEL to cancel an operation, back up to the previous menu, or exit the menu display. Press and hold OFF/CANCEL to return to idle mode.Speed dial overviewThis telephone has 10 speed dial locations where you can assign telephone numbers from the directory you wish to dial numbers using only two key presses. For more details, refer to Speed dial locations on page 31.The speed dial locations are in the telephone base and is shared by all handsets. Changes made to the entries in the speed dial locations on any one handset apply to all.NOTE: Only one handset can access the speed dial locations at a time. If another handset attempts to access the speed dial locations, the screen shows NOT AVAILABLE AT THIS TIME.Charlie Johnson888-883-2445Charlie Johnson888-883-2445>0: Charlie John 1: Robert BrownDirectory
27DirectoryCreate directory entriesTo create a new directory entryPress MENU/SELECT in idle mode.Press DIR or CID to scroll to >DIRECTORY, then press MENU/SELECT.Press DIR or CID to scroll to >ADD CONTACT.Press MENU/SELECT.Enter the telephone number when prompted.Copy a number from redial:Press REDIAL/PAUSE.Press DIR or CID or press REDIAL/PAUSE repeatedly to locate the number to copy.Press MENU/SELECT to copy the number.-OR-Use the dial pad keys to enter a number (up to 30 digits).Press DIR or CID to move the cursor to the right or left.Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a P appears).Press MUTE/DELETE to erase digits.Press and hold MUTE/DELETE to erase all digits.Press MENU/SELECT to save the number in the display.Enter the name when prompted. Use the dial pad keys and refer to Character chart on page 28 to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key.Press 0 to add a space.Press DIR or CID to move the cursor to the right or left.Press MUTE/DELETE to erase characters.Press and hold MUTE/DELETE to erase all characters.1.2.3.4.5.•a.b.c.•––––6.7.••••ENTER NUMBER 888-883-2445_ENTER NAMECharlie Johnson_
28DirectoryCreate directory entriesThe first letter or every word is capitalized. The remaining letters in a word start as lower case letters as shown in the character chart below:DialkeyCharacters by number of key press1 23456789101111 . - ‘ ( ) *#&/,2a bcABC23d efDEF34g h iGHI 45j klJKL56m noMNO67p qr sPQRS78t uvTUV89w x y zWXYZ90 space 0•Press MENU/SELECT to store your new directory entry. The handset shows SAVED and a confirmation tone sounds.NOTES: The screen shows number already saved if the number is already in the directory. You cannot save the same number more than once.If you pause for too long while creating an entry, the procedure times out and you have to begin again.To add a predialed telephone number to the directoryWhile the handset is in idle mode, use the dial pad keys to enter the telephone number (up to 30 digits).Press and hold REDIAL/PAUSE to insert a three-second dialing pause (a P appears).Press MUTE/DELETE to make corrections.Press MENU/SELECT to edit the telephone number. Refer to Step 5 in To create a new directory entry on page 27.Press MENU/SELECT to edit the name. Refer to Step 7 in To create a new directory entry on page 27.Press MENU/SELECT to store your new directory entry. The handset shows SAVED and sounds a confirmation tone.8.••1.••2.3.4. 888-883-2445ENTER NUMBER 888-883-2445_ENTER NAMECharlie Johnson_
29DirectoryReview the directoryTo review directory entriesPress DIR when in idle mode to show the first entry in the directory. DIRECTORY EMPTY appears if there are no directory entries.-OR-You can also show the first entry in the directory by pressing MENU/SELECT when in idle mode. Press DIR or CID to scroll to >DIRECTORY, then press MENU/SELECTtwice to select >REVIEW.Press DIR or CID to browse through the directory. Entries appear alphabetically by the first letter in the name.NOTES:If the telephone number in the directory exceeds 15 digits, < appears in front of the telephone number. Press TONE to move towards the end of the telephone number or press # to move towards the beginning of the telephone number.If you pause for too long while reviewing an entry, the procedure times out and you have to begin again.To search by namePress DIR when in idle mode to show the first entry in the directory.When an entry appears, press the dial pad keys (0-9) to start a name search (alphabetical search).The directory shows the first name beginning with the first letter associated with the dial pad key if there is an entry in the directory that begins with that letter. Press DIR or CID to scroll through the entries beginning with that letter.To see other names that start with the letters on the same dial pad key, keep pressing the key until the desired letter is shown. The names appear in alphabetical order.For example, if you have the names Jennifer, Jessie, Kevin and Linda in your directory:If you press 5 (JKL) once, J and then Jennifer displays.If you press 5 (JKL) once, Jdisplays. Press CID.Jessie displays.If you press 5 (JKL) twice, K and then Kevin displays.If you press 5 (JKL) three times, L and then Linda displays.If you press 5 (JKL) four times, 5 displays.If you press 5 (JKL) five times, J displays and then Jennifer displays again.NOTE: If you press a key (0-9) and no name starts with the letters on that key, the directory shows the entry that matches the next letter in the directory.1.2.••1.2.3.••••••Charlie Johnson888-883-2445Christine Smith888-722-7702Charlie Johnson888-883-2445
30DirectoryDial, delete and edit a directory entryYou can dial, delete or edit the displayed directory entry.See To review directory entries on page 29 or To search by name on page 29 to show an entry from the directory first.To dial a directory numberWhile reviewing a directory entry, press PHONE/FLASH or SPEAKER to dial the displayed telephone number from the directory (known as Display Dial).To delete a directory entryWhile reviewing a directory entry, press MUTE/DELETE.The screen shows DELETE CONTACT?Press MENU/SELECT to delete the displayed entry from the directory. The handset shows DELETING... and then CONTACT DELETED with a confirmation tone. Once deleted, you cannot retrieve that entry.-OR-Press OFF/CANCEL to exit and leave the entry intact.NOTE: If the directory entry you deleted is also in the speed dial location, the telephone will automatically clear the speed dial location that entry occupied.To edit a directory entryWhile reviewing a directory entry, press MENU/SELECT.The screen shows EDIT NUMBER with the current number of the entry.Follow Step 5 in To create a new directory entry on page 27 to edit the digits.Press MENU/SELECT to save the number in the display. The screen shows EDIT NAME with the current name of the entry.Follow Step 7 in To create a new directory entry on page 27 to edit the characters.Press MENU/SELECT to confirm. The handset shows SAVED with a confirmation tone and then shows the updated entry.•1.2.1.2.3.4.5.Robert Brown888-360-412110:30PM 11/20PHONE 0:01:30Robert BrownDELETE CONTACT?CONTACT DELETEDEDIT NUMBER 360-4121_EDIT NAMERobert_
31DirectorySpeed dial locationsTo assign or reassign a directory entry to a speed dial locationPress MENU/SELECT in idle mode.Press DIR or CID to scroll to >DIRECTORY. Press MENU/SELECT.Press DIR or CID to scroll to >SPEED DIAL. Press MENU/SELECT.To assign a speed dial location, press DIR or CID to scroll to an empty speed dial location.-OR-To reassign a speed dial location, press DIR or CID to scroll to the desired speed dial location.Press MENU/SELECT to show the directory.Press DIR or CID to browse through the directory and find the desired entry.-OR-Use the alphabetical search to find the desired entry. Refer to Steps 2 and 3 in To search by name on page 29.Press MENU/SELECT to confirm. The name (up to 12 characters) of the desired directory entry appears in the selected speed dial location.NOTES:If the directory is empty, when you press MENU/SELECT in Step 5, the screen shows DIRECTORY EMPTY.If the speed dial location you select is occupied, the new directory entry you selected replaces the old one. Take caution not to replace entries you do not wish to delete from the speed dial locations.To clear a speed dial locationFollow Steps 1 through 3 in To assign or reassign a directory entry to a speed dial location above to enter the speed dial list.Press DIR or CID to scroll to a speed dial location. Press MUTE/DELETE to clear the selected speed dial location. <EMPTY> appears in that speed dial location.NOTE: Clearing the speed dial locations does not affect the entries in the directory.1.2.3.4.5.6.7.••1.2.3.>SPEED DIAL REVIEW>0: <EMPTY> 1: Robert BrownCharlie Johnson888-883-2445>0: Charlie John 1: Robert Brown>0: Charlie John 1: Robert Brown>0: <EMPTY> 1: Robert Brown
32DirectorySpeed dial locationsTo dial a speed dial numberWhen in idle mode, press and hold a dial pad key (0through 9) to display the desired speed dial entry.Press PHONE/FLASH or SPEAKER to dial the displayed telephone number (known as Display Dial).NOTE: If the speed dial location you select is empty, the screen shows the speed dial list.1.2.
33About caller IDThis product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring.Information about caller ID with call waitingCaller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:You have both caller ID and call waiting, but as separate services (you may need to combine these services).You have only caller ID, or only call waiting service.You don’t subscribe to caller ID or call waiting services.There may be fees for caller ID services. In addition, services may not be available in all areas.This product can provide information only if both you and the caller are in areas offering caller ID services and if both telephone service providers use compatible equipment. The time and date are sent by the telephone service provider along with the call information.The caller ID information may not be available for every incoming call. The callers may intentionally block their names and/or telephone numbers.NOTE: You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.About home area codeSee Home area code on page 14 to determine if you should enter your area code. Entering the area code changes how numbers are displayed in the caller ID history and how to return a call from the caller ID history (see To view the dialing options on page 36).•••Caller ID10:30PM 11/20Christine Smith888-722-7702
34Caller IDCaller ID historyHow caller ID history (call log) worksThe telephone stores caller ID information about the last 50 incoming calls in the telephone base. Each entry may have up to 24 digits for the telephone number and 15 characters for the name. Entries are stored in reverse chronological order. The telephone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes made in any handset are reflected in all other handsets. If you answer a call before the information appears on the screen, it does not show in the caller ID history.NOTE: The caller ID information might not be available for every incoming call. The callers might intentionally block their names and/or telephone numbers (see Reasons for missing caller ID information on page 35).Memory matchIf the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.For example, if Christine Smith calls, her name appears as Chris if this is what you entered into your directory.NOTE: The number shown by your caller ID is in the format sent by the telephone service provider. The telephone service provider usually delivers ten-digit telephone numbers (area code plus telephone number). If the telephone number of the caller does not match a number in your directory, the name appears as it is delivered by the telephone service provider. For example, if the telephone service provider includes the area code and the directory number does not, the name appears as delivered by the telephone service provider.10:30PM 11/20Chris888-722-7702
35Caller IDCaller ID operationMissed (new) calls indicatorWhen you have calls that have not been reviewed, the handsets idle screen shows XX MISSED CALLS.All entries that have not been reviewed are counted as missed (new) calls. Each time you review a caller ID history entry marked NEW, the number of missed calls decreases by one.If you do not want to review the missed (new) calls one by one, but you still want to keep them in the caller ID history, you can press and hold OFF/CANCEL for four seconds when the handset is idle. All the entries in the caller ID history are considered old (reviewed), and the missed calls message goes away.Reasons for missing caller ID informationThere are occasions when other information or no information shows for various reasons:Screen message ReasonPRIVATE NAME The caller prefers not to show the name.PRIVATE NUMBER The caller prefers not to show the telephone number.PRIVATE CALLER The caller prefers not to show the name and telephone number.UNKNOWN NAME Your telephone service provider cannot determine the caller’s name.UNKNOWN NUMBER Your telephone service provider cannot determine the caller’s telephone number.UNKNOWN CALLER Your telephone service provider cannot determine the caller’s name and telephone number. Calls from other countries may also generate this message.10:30PM 11/20HANDSET 116 MISSED CALLS10:30PM 11/20HANDSET 1
36Caller IDCaller ID operationTo view the caller ID historyReview the caller ID history to find out who called, to return the call or to copy the caller’s name and number into your directory. CALL LOG EMPTYappears if there are no records in the caller ID history.When a handset is in idle mode, press CID to view the caller ID history in reverse chronological order starting with the most recent call.-OR-You can also review the caller ID history by pressing MENU/SELECT. Press DIR or CID to scroll to >CALL LOG, then press MENU/SELECT twice to select >REVIEW.Press DIR or CID to scroll through the list. A double beep sounds when the list reaches the beginning or end of the caller ID history.Press OFF/CANCEL to exit the caller ID history.NOTES:If the telephone number has more than 15 digits, only the last 15 digits appear in the caller ID history.Only one handset can review the caller ID history at a time. If another handset attempts to enter the caller ID history, it shows NOT AVAILABLE AT THIS TIME.To view the dialing optionsAlthough the caller ID history entries received typically have 10 digits (the area code plus the seven-digit number), in some areas, you must need to dial only the seven digits, or 1 plus the seven digits, or 1 plus area code plus the seven digits. You can follow the steps below to change the number of digits that you dial from or store in the directory:Follow Steps 1 and 2 in To review the caller ID history on this page to find the entry.Before dialing or saving the telephone number in the directory, press # repeatedly to show different dialing options for local and long distance numbers.-OR-Before dialing or saving the telephone number in the directory, press 1 repeatedly if you need to add or remove 1 in front of the telephone number.NOTE: If you do not need to dial the area code for local calls, make sure to program your home area code (see Home area code on page 14).1.2.3.••1.2. 10:45PM 11/20Robert Brown800-360-4121Press #1-800-360-4121Press #360-4121Press #1-360-4121Press #800-360-4121Press 11-800-360-4121Press 1800-360-4121-OR-10:30PM 11/20Christine Smith888-722-7702NEWCaller’s nameCaller’s numberAppears when the call is missed and not retrieved.Date of callTime of call
37Caller IDCaller ID operationTo dial a caller ID history numberWhile reviewing the caller ID history, press DIR or CID to browse through the caller ID history and find the entry.Press PHONE/FLASH or SPEAKER to dial the displayed telephone number from the caller ID history (known as Display Dial).NOTES: If the telephone number has more than 15 digits, only the last 15 digits appear in the caller ID history. But, the telephone can still dial out all digits (up to 24 digits) of that telephone number.You might need to change how a caller ID number is dialed if the entry does not appear in the correct format. Caller ID numbers might appear with an area code that might not be necessary for local calls, or without a 1 that might be necessary for long distance calls. For details, see To view the dialing options on page 36.To delete caller ID history entriesTo delete a caller ID history entry:While reviewing the caller ID history, press DIR or CID to browse through the caller ID history and find the entry.Press MUTE/DELETE to delete the displayed entry from the caller ID history. The screen shows DELETING... with a confirmation tone. Once deleted, you cannot retrieve that entry.To delete all caller ID history entries:Press MENU/SELECT in idle mode.Press DIR or CID to scroll to >CALL LOG. Press MENU/SELECT.Press DIR or CID to scroll to >DELETE ALL CALLS.Press MENU/SELECT. The screen shows DELETE ALLCALLS?Press MENU/SELECT to delete all entries from the caller ID history. The screen shows DELETING... with a confirmation tone. Once deleted, you cannot retrievethat entry.-OR-Press OFF/CANCEL to exit and leave all entries in the caller ID history intact.1.2.••1.2.1.2.3.4.10:30PM 11/20Christine Smith888-722-7702DELETING...10:30PM 11/20PHONE 0:01:30Christine Smith>DEL ALL CALLS REVIEWDELETEALL CALLS?
38Caller IDCaller ID operationTo save a caller ID history entry in the directoryWhile reviewing the caller ID history, press DIR or CID to browse through the caller ID history and find the desired entry.Press MENU/SELECT. The screen shows EDIT NUMBER.Use the dial pad keys to modify the telephone number (up to 24 digits).Press DIR or CID to move the cursor to the right or left.Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a P appears).Press MUTE/DELETE to erase digits.Press and hold MUTE/DELETE to erase all digits.Press MENU/SELECT to save the number in the display. The screen shows EDIT NAME.Use the dial pad keys and refer to Character chart on page 28 to modify the name (up to 15 characters).Press 0 to add a space.Press DIR or CID to move the cursor to the right or left.Press MUTE/DELETE to erase characters.Press and hold MUTE/DELETE to erase all characters.Press MENU/SELECT to confirm. The screen shows SAVED with a confirmation tone.NOTES:The screen shows NUMBER ALREADY SAVED if the number is already in the directory. You cannot save the same number more than once.If the directory is full, the screen shows DIRECTORY FULL.If you try to save a caller ID history entry to the directory without a number, UNABLE TOSAVE displays.If the telephone number has more than 15 digits, only the last 15 digits appear in the caller ID history. But, the telephone can still save all digits (up to 24 digits) of that telephone number from the caller ID history in the directory.You might need to change how a caller ID number is saved in the directory if the entry does not appear in the correct format. Caller ID numbers might appear with an area code that might not be necessary for local calls, or without a 1 that might be necessary for long distance calls. For details, see To view the dialing options on page 36.1.2.3.••••4.5.••••6.•••••10:30PM 11/20Christine Smith888-722-7702EDIT NAMEChris_EDIT NUMBER888-722-7702_
39Answering system settingsUse the answering system menu of a system handset to turn on or off the answering system, record your announcement, activate the call screening, change the number of rings, set the remote access code and activate the message alert tone.AnnouncementThe announcement is the greeting callers hear when calls are answered by the answering system.The telephone has a default announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own announcement.You can record an announcement up to 90 seconds. The system does not record any announcement shorter than two seconds.To play the current announcement:Press MENU/SELECT in the idle mode.Press DIR or CID to scroll to >ANSWERING SYS, then press MENU/SELECT.Press MENU/SELECT to choose >ANNOUNCEMENT. The system announces, “To play, press 2. To record, press 7.”Press 2 to play the current announcement from the speakerphone.Press DIR/VOLUME to increase or press CID/VOLUME to decrease the message playback volume.Press SPEAKER to switch between speakerphone and handset earpiece.To record a new announcement:Follow Steps 1 and 2 in To play the current announcement on this page.Press MENU/SELECT to choose >ANNOUNCEMENT. The system announces, “To play, press 2. To record, press 7.”Press 7. The system announces “Record after the tone. Press 5when you are done.”Face the handset and speak towards the microphone to record your announcement.Press 5 when you finish the recording. The handset plays back the recorded announcement.NOTE: If the answering system memory is full, when you press 7in Step 3, the answering system announces, “Memory is full.” You must delete some messages before you can record a new announcement. Refer to Message playback on page 47.1.2.3.4.••1.2.3.4.5.>ANNOUNCEMENT DELETE ALL OLD2-PLAY 3-DELETE5-STOP 7-RECORDRECORD ANNC...5-STOPAnswering system
40Answering systemAnswering system settingsTo delete your announcement:Follow Steps 1 through 4 in To play the current announcement on page 39 to play the announcement.Press 3 during playback to delete your recorded announcement. The system announces, “Announcement deleted.”If your announcement is deleted, calls are answered with the default announcement, “Hello. Please leave a message after the tone.”Answering modeUnless you change it, the answering system is on and ready to record messages. If the answering system is on, the ANS ON icon displays on the handset screen and the ANSWER ON/OFF light on the telephone base is on. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages.Using the handset:Press MENU/SELECT in idle mode to enter the main menu.Press DIR or CID to scroll to >ANSWERING SYS, then press MENU/SELECT.Press DIR or CID to scroll to >ANSWER ON/OFF,then press MENU/SELECT.Press DIR or CID to select between ON and OFF, then press MENU/SELECT to confirm the setting. A confirmation tone sounds.Using the telephone base:Press ANSWER ON/OFF to turn the answeringsystem on or off. If the answering system is turned on, it announces, “Calls will be answered.” If the answering system is turn off, it announces, “Calls will not be answered.”NOTES: If the answering system is off and there is an incoming call, the system answers after 10 rings and announces to the caller, “Please enter your remote access code.” For more information about Remote access code on page 42.You can turn the answering system on or off from either the handset or the telephone base, but you can only use the handset to change the other answering system settings.You can not turn the answering system on or off while a handset is on a call or the telephone base is playing messages.During an incoming call, press ANSWER ON/OFF if you wish to immediately send the call to the answering system.1.2.1.2.3.4.•••••2-PLAY 3-DELETE5-STOP 7-RECORDANSWER ON/OFF>ON
41Answering systemAnswering system settingsCall screening setupYou can choose whether incoming messages are played through the speaker on the telephone base while they are being recorded.To change the settings:Press MENU/SELECT when in idle mode to enter the main menu.Press DIR or CID to scroll to >ANSWERING SYS, then press MENU/SELECT.Press DIR or CID to scroll to >ANS SYS SETUP, then press MENU/SELECT.Press MENU/SELECT to select >CALL SCREENING.Press DIR or CID to choose between ON and OFF.Press MENU/SELECT to confirm your setting. A confirmation tone sounds.NOTE: For more details about the features of call screening, see Call screening on page 45.Number of ringsYou can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings.To set the number of rings:Press MENU/SELECT in idle mode to enter the main menu.Press DIR or CID to scroll to >ANSWERING SYS. Press MENU/SELECT.Press DIR or CID to scroll to >ANSWERING SYS SETUP. Press MENU/SELECT.Press DIR or CID to scroll to ># OF RINGS, then press MENU/SELECT.Press DIR or CID to scroll and choose among 6, 5, 4, 3, 2 or TOLL SAVER.Toll saver- the answering system answers a call after two rings if you have new messages, and after four rings when there are no new messages. This feature allows you to check for new messages and avoid paying long distance charges if you are calling out from your local area.Press MENU/SELECT to confirm your setting. A confirmation tone sounds.NOTE: If you subscribe to a voicemail service offered through your telephone service provider, see Answering system and voicemail on page 44.1.2.3.4.5.6.1.2.3.4.5.•6.CALL SCREENING>ON# OF RINGS>4
42Answering systemAnswering system settingsRemote access codeTo access your answering system remotely from any touch-tone telephone, you need to enter a two-digit number (00-99). Unless you change it, the remote access code is 19.To change the remote access code:Press MENU/SELECT in idle mode to enter the main menu.Press DIR or CID to scroll to >ANSWERING SYS, then press MENU/SELECT.Press DIR or CID to scroll to >ANS SYS SETUP, then press MENU/SELECT.Press DIR or CID to scroll to >REMOTE CODE, then press MENU/SELECT.Press DIR or CID to select the remote access code, or use the dial pad keys to enter the correct number (00-99).Press MENU/SELECT to confirm your setting. A confirmation tone sounds.NOTE: For more details about the feature of remote access, refer to Remote access on page 52.Message alert toneWhen the message alert tone is set to ON, and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off.To change the setting:Follow Steps 1-3 in Remote access code on this page.Press DIR or CID to scroll to >MESSAGE ALERTTONE, then press MENU/SELECT.Press DIR or CID to choose between ON and OFF.Press MENU/SELECT to confirm your setting. A confirmation tone sounds.NOTES: The message alert tone beeps only if all the conditions below are met:– Answering system is on.– Message alert tone setting is on.– There are new messages.To temporarily turn off the message alert tone, see To temporarily turn off the message alert tone on page 49.1.2.3.4.5.6.1.2.3.4.••REMOTE CODE19MSG ALERT TONE>OFF
43Answering systemAnswering system settingsRecording timeYou can set message recording time by choosing three, two, or one minute. If unchanged, the default setting is three minutes.To change the setting:Press MENU/SELECT in idle mode to enter the main menu.Press DIR or CID to scroll to >ANSWERING SYS, then press MENU/SELECT.Press DIR or CID to scroll to >ANS SYS SETUP, then press MENU/SELECT.Press DIR or CID to scroll to >RECORDING TIME, then press MENU/SELECT.Press DIR or CID to scroll and choose 3 minutes,2 minutes, and 1 minute.Press MENU/SELECT to confirm your setting. A confirmation tone sounds.1.2.3.4.5.6.RECORDING TIME>3 minutes
44Answering systemAnswering system overviewAnswering system and voicemailYour telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.If and NEW VOICEMAIL display on the handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.If you have voicemail provided by your telephone service provider, we recommend setting your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.Answering system new message indicationWhen there are new messages (including memos) on the answering system, the number of new messages stored flashes in the message window on the telephone base and the icon and XX NEW MESSAGESappear on the screen of each system handset. If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are new messages.To listen to messages recorded on your digital answering system, use the menu from a handset or press PLAY/STOP on the telephone base (see Message playback on page 47).10:30PM 11/20HANDSET 116 NEW MESSAGES
45Answering systemAnswering system overviewVoice promptsThe system provides voice prompts to guide you through recording announcements and remote access.Message capacityThe answering system can record up to 99 messages, depending on the length of each message. The maximum recording time is 14 minutes and the individual messages recording time can be set to 3 minutes, 2 minutes and 1 minute. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.If the answering system has less than three minutes of recording time left, “Less than 3 minutes to record” is announced at the end of messages playback.If the memory is full, the answering system announces, “Memory is full.”The number of messages and F flash alternatively in the message window, and REC MEM FULL appears on the handset screen. You must delete some messages before recording new ones.Call screeningIf the answering system and call screening are on, the announcement and the incoming message broadcast at both telephone base and handset when a call arrives.Call screening at base:You can turn off call screening on or off using the handset (see Call screening setup on page 41). When call screening is off, you can temporarily turn on the call screening by pressing PLAY/STOP or VOLUME on the telephone base. The call screening will be off for the next incoming call.If call screening is on and you want to adjust the playback volume to a comfortable level (1-8) while it is recording messages, press VOLUME onthe telephone base. This volume setting is shared with message playback, so when you play messages at volume 1, they play at a very low volume. If you turn up the volume for playback, the call screening for the next incoming message plays at the same volume level.If call screening is on and you want to silence the telephone base while it is recording messages, press PLAY/STOP on the telephone base. The call screening will be on for the next incoming call.
46Answering systemAnswering system overviewCall screening at handset:If answering system is set to ON, when there is an incoming call and it is answered by the answering system, the handset screen shows “To screen the call, press [select].” By pressing MENU/SELECT, you can call screen the call at handset.Call interceptWhile call screening, you can press PHONE/FLASH orSPEAKER on the handset to stop recording and speak to the caller.
47Answering systemMessage playbackTo listen to messagesYou can use either a handset or the telephone base to play messages. If there are new messages, the system plays back only the new messages (oldest first). If there are no new messages, the system plays back all old messages (oldest first).When playback begins, the total number of messages is announced. Before each message, you hear the day and time it was received. After the last message, you hear “End of messages.” If the system has less than three minutes of recording time left, you hear “Less than 3 minutes to record.” If the memory of the answering system is full, you hear “Memory is full.”NOTES:If the date and time is not set when a message is recorded, the system announces, “Time and date not set” before the message is played. To set the date and time, see Set date/time on page 13.Only one handset or the telephone base can access the answering system at a time.While a handset is on a call, you cannot play messages.To listen to messages at the telephone base:Press PLAY/STOP on the telephone base to listen to the messages.The system announces the number of messages, then begins playback. The message sequence is shown on the message window.Press PLAY/STOP to stop the playback.NOTE: If there are no messages in the answering system, when in Step 11 above, the system announces, “You have no message.”To listen to messages at the handset:Press MENU/SELECT when in idle mode to enter the main menu.Press MENU/SELECT to select >PLAY MESSAGES.The system announces the number of messages, then begins playback. The message sequence is shown on the handset’s screen.Press 5 to stop the playback.NOTE: If there are no messages in the answering system, the handset shows NO MESSAGE and announces, “You have no message.”•••1.2.3.1.2.3.4.>PLAY MESSAGES ANSWERING SYS16 NEW MESSAGES03 OLD MESSAGES10:30PM3-DELETE 5-STOP4-RESTART 6-SKIPMSG #1/16
48Answering systemMessage playbackOptions during playbackWhen a message is playing, you can adjust the playback volume, skip, repeat, or delete the message.When messages are playing on the telephone base:Press VOLUME to adjust the message playback volume (1-8).To repeat the message currently playing, press REPEAT after the answering system plays the day and time the current message was received.To listen to the previous messages, press REPEATwhile the answering system is playing the day and time the current message was received.Press SKIP to skip to the next message.Press X DELETE to delete the message. The telephone base announces, “Message deleted.”Press PLAY/STOP to stop the playback.When messages are playing on the handset:Press DIR/VOLUME to increase or press CID/VOLUME to decrease the message playback volume.Press SPEAKER to switch between speakerphone and handset earpiece.To repeat the message currently playing, press 4 after the answering system plays the day and time the current message was received. To listen to the previous messages, press 4 while the answering system is playing the day and time the current message was received. Press 6 to skip to the next message.Press 3 to delete the message. The handset announces, “Message deleted.”Press 5 to stop the playback.•••••••••••••
49Answering systemMessage playbackTo delete all old messagesUse this feature to delete all old messages. Once deleted, you cannot retrieve the deleted messages. New (unheard) message cannot be deleted until you have listened to them.NOTE: If there are no old messages and you press X DELETE on the telephone base, the system announces, “You have no old message.” On the handset, when you select DELETE ALLOLD, the screen shows NO MESSAGE.To delete all old messages at the telephone base:Press X DELETE on the telephone base. The system announces, “To delete all old messages, press DELETE again.”Press X DELETE within three seconds. The system announces, “All old messages deleted.”To delete all old messages at the telephone handset:Press MENU/SELECT when in idle mode to enter the main menu.Press DIR or CID to scroll to >ANSWERING SYS, then press MENU/SELECT.Press DIR or CID to scroll to >DELETE ALL OLD.Press MENU/SELECT. The screen shows DELETE ALL OLD MESSAGES?Press MENU/SELECT to confirm. The screen shows DELETING... and then ALL OLD MESSAGES DELETED! with a confirmation tone sounds.-OR-Press OFF/CANCEL to exit and leave all old messages intact.To temporarily turn off the message alert toneFollow the step below to temporarily silence the message alert tone:When the telephone base is in idle mode, press any telephone base key (except HANDSET LOCATOR).The message alert tone is activated again with the next incoming message.NOTES:When the telephone base is in idle mode, if you press X DELETE to temporarily silence the message alert tone, there is a voice prompt to direct you press X DELETE again to delete all old messages (see To delete all old messages at the telephone base on this page). If you are not going to delete all old messages, wait at least 5 seconds to allow the telephone base to return to idle mode.To turn off the message alert tone, see Message alert tone on page 42.1.2.1.2.3.4.5.•••>DELETE ALL OLD RECORD MEMO
50Answering systemRecording and playing memosMemos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else using the same telephone. The maximum length of a memo is 3 minutes.To record a memoPress MENU/SELECT when in idle mode to enter the main menu.Press DIR or CID to scroll to >ANSWERING SYS, then press MENU/SELECT.Press DIR or CID to scroll to >RECORD MEMO.Press MENU/SELECT. The screen announces, “Record after the tone. Press 5 when you are done.”Speak towards the microphone on the handset after a long beep. You can record a memo up to four minutes. Memos are shorter than two seconds are not recorded.Press 5 to stop recording. The system announces “Recorded” to confirm the recording has finished.NOTES:If the answering system memory is full, when you press MENU/SELECT in Step 4, the answering system announces, “Memory is full.” You can not record memo at that condition.Memo also cannot be recorded when there is a handset or the base accessing the answering system.To play back memosMemos are stored as messages. See Message playback on page 47 for instructions on playback and deletion.1.2.3.4.5.6.••RECORD MEMO...5-STOP
51Answering systemMessage window displaysThe message window on the telephone base displays the total number of messages. See the table below for other message window displays.0There are no messages in the answering system.0(flashing)After a power failure, the number in the message window flashes to indicate the date and time need to be set.1-99 Total number of messages and memos.Current message number during old message playback.••1-99(flashing)Total number of new messages and memos. The number flashes when there are new messages that have not been reviewed.Current message number during new message playback.After a power failure, the number in the message window flashes to indicate the date and time need to be set.•••1-99 and F(alternating)Memory is full. Messages must be deleted before new messages can be recorded.-- The answering system is being programmed by a system handset.The answering system is answering a call or recording a memo or announcement.The answering system is being accessed remotely.•••0-5 Telephone base ringer volume while adjusting.1-8 Speaker volume level of the telephone base while adjusting.
52Answering systemRemote accessYou can access the answering system remotely by dialing your home telephone number from any touch-tone telephone.To remotely access the answering systemDial your telephone number from any touch-tone telephone.When the answering system answers, enter the two-digit remote access code (19, unless you have changed it; refer to Remote access code on page 42). The answering system automatically announces the number of messages (new or old) if there are any.If there are new messages, the answering system automatically begins to play all old messages only.-OR-If there are no new messages, the answering system automatically begins to play all old messages.You can also enter the remote commands:Play all messages1Press to listen to all messages. If there are new messages, the system plays back only the new messages (oldest first). If there are no new messages, the system plays back all old messages (oldest first).Play new messages 2Press to listen to new messages only.Delete a message 3Press during a message playback to delete the current message.Delete all old messages33Press to delete all old messages.Replay the current or previous message4To repeat the message currently playing, press 4 after the answering system plays the day and time the current message was received.To listen to the previous message, press 4 while the answering system is playing the day and time the current message was received.Stop5Press to stop playback and recording.Play help menu* 5Press to listen to a list of remote commands.Skip to next message6Press during playback to skip the current message and advance to the next message.Record an announcement* 7Press to record a new announcement. Begin speaking after the long beep.Turn system on or off0Press to turn the answering system on or off.Exit8 or hang upPress to end remote access (the call is terminated).1.2.3.4.
53Answering systemRemote accessHang up to end the call and save all messages.There is a wallet card listing the remote commands at the back of this user’s manuals. Cut it out and keep it in your wallet for quick reference.NOTES:If you do not enter a valid remote access code, the system answers the call automatically.If the date and time is not set when a message is recorded, the system announces, “Time and date not set” before the answering system announces the number of messages.If there are no messages in the answering system, the system announces, “You have no message.”If there are no new messages in the answering system, when you press 2 to play back new messages, the system announces, “You have no new message.”If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically.If the memory is full, the answering system answers after 10 rings and announces, “Memoryis full. Enter the remote access code.” Enter your remote access code to access the messages and announcements.When the answering system is turned off, the telephone answers after 10 rings, and announces, “Please enter your remote access code.”5.•••••••
54AppendixScreen icons, indicator lights and alert tonesScreen icons(flashing)Low battery; place the handset in the telephone base or charger to recharge. or or Indicates the battery voltage level.(animated display)or(animated display)Battery is charging.The speakerphone is in use.The handset ringer is turned off.New voicemail received from the telephone service provider.ANS ON Answering system is turned on.New message in the answering system.NEW While reviewing the caller ID history, missed calls that have not been reviewed.MUTE Microphone is muted.10/16MSG # While playing messages, the sequence of the message currently playing. (XX/YY; XX is the sequence of the message currently playing; YY is the total number if all new or old messages.)Handset indicator lightsAppendixCHARGE lightOn when the handset is charging in the telephone base or charger.Backlight (lighted display and dial pad)On when a call is coming in.On when a key is pressed.SPEAKER lightOn when the speakerphone is in use.
55AppendixScreen icons, indicator lights and alert tonesTelephone base indicator lightsHandset alert tonesOne short beep (Key tone or playback confirmation tone)A key is pressed.Play at the end of each message.One long beep (Recording or playback confirmation tone)Start or end recording.Plays at the end of all messages.Two short beeps (Error tone)Command has failed.You have reached the beginning or end of the list.You have reached the minimum or maximum listening volume.Three short beeps (Out-of-range or no-power-at-base warning tone)The handset is out of range or there is no power at the telephone base.Three short high-pitched beeps (Confirmation tone)The telephone has completed the command successfully.Four short beeps (Low-battery warning tone)Low battery warning.Telephone base alert tonesOne short beep (Playback confirmation tone)Plays at the end of each message.Beeps every 10 seconds (Message alert tone)There are new messages that have not been reviewed when the message alert tone is turned on.One long beep (Recording or playback confirmation tone)The answering system starts recording a message if call screening is on.Plays at the end of all messagesANS ON/OFF lightOn when the built-in answering system is on.IN USE lightOn when the handset is in use, when the answering system is answering an incoming call or when the answering system is being accessed remotely.Flashes when another telephone on the same line is in use.Flashes quickly when there is an incoming call.
56AppendixHandset display screen messagesCALL LOG EMPTY You are accessing an empty caller ID history.CALLTRANSFERREDYou have transferred an outside call to another cordless handset.CALLINGHANDSET XThe handset is calling another handset (for intercom calls).The handset is going to transfer an outside call to another handset.••DIRECTORY EMPTY There are no directory entries.DIRECTORY FULL The directory is full. You cannot save any new entries unless you delete some current entries.ENDED You have just ended a call.HANDSET X IS CALLINGAnother handset is calling.INCOMING CALL There is a call coming in.INTERCOM The handset is on an intercom call.INTERCOM ENDED The intercom is just ended.INTERCOM TO:(For EL52201)You have started the intercom progress, and need to enter the number of the handset you wish to call.You have started transferring a call, and need to enter the desired handset number.••LINE IN USE An extension telephone on the same line or one of the handsets is in use.LOW BATTERY The battery needs to be charged.MICROPHONE ON Mute is off so the other party can hear your voice.MUTED The microphone is off.NEW VOICEMAIL There are new voicemail messages from your telephone service provider.NO BATTERY You place the handset in the telephone base or charger without installing a battery in that handset.NO LINE There is no telephone line connected.NO MESSAGE There are no messages in the answering system.NOT AVAILABLEAT THIS TIMESomeone else is already using the directory, speed dial list, caller ID history or answering system.NUMBER ALREADY SAVEDThe telephone number you have entered is already stored in the directory.OUT OF RANGE OR NOPWR AT BASEThe handset has lost communication with the telephone base.
57AppendixHandset display screen messagesOUTSIDE CALL You have connected to the external call during call transfer.PAGING The telephone base is paging all handsets.PHONE The handset is on a call.PLACE INCHARGERThe battery is very low. The handset should be placed in the telephone base or charger.REC MEM FULL The answering system memory is full.RINGER MUTED The ringer is muted temporarily during an incoming call.SAVED The entry is now in the directory.SPEAKER The handset speakerphone is in use.UNABLE TO CALL.TRY AGAINIntercom fails.Two handsets are already on a call.While the handset is on a call, it is out of range or there is no power at the telephone base.•••UNABLE TO SAVE You cannot save a caller ID history entry to the directory without a number.XX MISSED CALLS There are XX new calls in the caller ID history.XX NEW MESSAGES There are XX new messages in the answering system.
58AppendixTroubleshootingIf you have difficulty with your telephone, please try the suggestions below. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111.In Canada, dial 1 (866) 288-4268. When you call customer service, you will need the serial number or model number found on the bottom of the telephone base.My telephone doesn’t work at all.Make sure the power cord is securely plugged in.Make sure that the battery connector is securely plugged into the cordless handset.Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows LOW BATTERY, refer to Battery charging on page 6 for details.Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.You may need to purchase a new battery. Please refer to Battery installationon page 5.I cannot get a dial tone.First try all the suggestions above.Move the cordless handset closer to the telephone base. You might have moved out of range.If the previous suggestions don’t work, disconnect the telephone base from the telephone wall jack and connect to a different telephone. If there is no dial tone on that handset either, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).Your telephone line cord might be malfunctioning. Try installing a new telephone line cord.I cannot dial out.First try all the suggestions in the item I cannot get a dial tone above.••••••••••••
59AppendixTroubleshootingMake sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.Check that all the telephones connected to the same telephone line are hung up.Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing) for the service in your area (see Dial mode on page 14).`Eliminate any background noise. Noise from a television, radio or other appliances may cause the telephone not to dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise.If other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).My cordless handset isn’t performing normally.Make sure the power cord is securely plugged into the telephone base. Plug the power adapter into a different, working electrical outlet not controlled by a wall switch.Move the cordless handset closer to the telephone base. You might have moved out of range.Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones.OUT OF RANGE OR NO PWR AT BASE appears on my cordless handset.Ensure that the telephone base is powered up.Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.Move the cordless handset closer to the telephone base. You might have moved out of range.Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.•••••••••••••
60AppendixTroubleshooting Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones.The batteries do not hold a charge.If the cordless handset is in the telephone base or charger and the charge light does not come on, refer to the item The charge light is off on this page.Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows LOW BATTERY, refer to Battery charging on page 6 for details.You may need to purchase a new battery. Please refer to Battery installation on page 5.The charge light is off.Make sure the power cord is plugged in correctly and securely.Make sure the battery is installed correctly in the handset. Follow the instruction in Battery installation on page 5 to install the battery.Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth.I get noise, static, or weak signals even when I’m near the telephone base.If you subscribe to high-speed Internet service (DSL -digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Telephone base and charger installation on page 4). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.Other electronic products, such as computer, wireless routers, microwave ovens and other cordless telephone can interfere with the performance of your cordless telephone. You may be able to improve the performance of your telephone by installing the telephone base as far away as possible from other electronic devices.•••••••••••
61AppendixTroubleshootingDo not install this telephone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.If your telephone is plugging in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector.Relocate your telephone to a higher location. The telephone will likely have better reception when installed in a high area.If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).I experience poor sound quality when using the speakerphone.For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up.When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press MUTE/DELETE to temporarily turn your microphone off. When it is your turn to speak, remember to press MUTE/DELETE again to turn the microphone on.Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.I hear other calls while using my telephone.Disconnect the telephone base from the telephone wall jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or telephone service. Call your telephone service provider (charges may apply).My calls cut in and out while I’m using my cordless handset.Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from electronic devices such as wireless routers, or other cordless telephones.•••••••••
62AppendixTroubleshootingMove the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless telephone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the telephone.Do not install this telephone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector.Relocate your telephone base to a higher location. The telephone will have better reception when installed in a high area.If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Telephone base and charger installation on page 4). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.My cordless handset does not ring when I receive a call.Make sure that the ringer is not turned off. Refer to Ringer volume on page 11.Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack. Make sure the power cord is securely plugged in.The cordless handset may be too far from the telephone base.Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging one telephone at a time until the telephone start ringing.The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.••••••••••••
63AppendixTroubleshootingIf the other telephones in your home are having the same problem, the problem is in your wiring or telephone is the telephone wall jack. Contact your telephone service provider (charges may apply).Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is the telephone wall jack. Contact your telephone service provider (charges may apply).Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from electronic devices such as wireless routers, or other cordless telephones.Completely remove then replace the battery. Place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.Your telephone line cord might be malfunctioning. Try installing a new telephone line cord.My caller ID isn’t working.Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.Your caller must be calling from an area that supports caller ID.Both your and your caller’s telephone service providers must use caller ID compatible equipment.Make sure the home area code is set correctly in the telephone (see Homearea code on page 14).If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line and the telephone wall jack (see Telephone base and charger installation on page 4). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.My telephone does not receive caller ID when on a call.Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. Caller ID features work only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.•••••••••••
64AppendixTroubleshootingA icon shows on the display and I don’t know why.Your telephone has voicemail indication that is separate from the built-in answering system. If appears on the display, then your telephone has received a signal from your telephone service provider that you have a voicemmail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail.I cannot retrieve voicemail messages.Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (see Answering system and voicemail on page 44).If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.Incomplete messages.If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after four minutes.If the caller pauses for longer than seven seconds, the answering system stops recording and disconnects the call.If the answering system’s memory becomes full during a message, the answering system stops recording and disconnects the call.If the caller’s voice is very soft, the answering system may stop recording and disconnects the call.If someone picks up the call at a telephone on the same line during a message, the answering system stops recording and disconnects the call. Part of the message may be lost.Difficulty hearing messages.Press VOLUME to adjust the speaker volume on the telephone base.Press DIR/VOLUME to increase the message playback volume on a handset.The answering system does not answer after correct number of rings.Make sure the answering system is on. When the answering system is on, ANS ON should show on the handset and the ANSWER ON/OFF light is lit on the telephone base (see Answering mode on page 40).If toll saver is selected, the number of rings changes to two when there are new messages (see Number of rings on page 41).•••••••••••
65AppendixTroubleshootingIf the memory is full or the answering system is off, the answering system answers after 10 rings.n some cases, the answering system is affected by the ringing system used by the telephone service provider.If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (see Answering system and voicemail on page 44). To determine how many rings activate your voicemail, contact your telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.The answering system announces “Time and date not set.”You need to reset the date and time (see Set date/time on page 13).The answering system does not respond to the remote commands.Make sure to enter your remote access code correctly (see Remote access code on page 42).Make sure you are calling from a touch-tone telephone. When you dial a number, you should hear tones. If you hear clicks, the telephone is not a touch-tone telephone and cannot activate the answering system.The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.There may be interference on the telephone line you are using. Press dial pad keys firmly.The answering system does not record messages.Make sure the answering system is on (see Answering mode on page 40).Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (see Answering system and voicemail on page 44). To determine how many rings activate your voicemail, contact your telephone service provider.••••••••••••
66AppendixTroubleshootingIf there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.Announcement is not clear.When you record your announcement, make sure you speak in a normal tone of voice, toward the microphone on the handset.Make sure there is no background noise (TV, music, etc.) while recording.I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.Make sure your computer is powered on.Make sure your Internet connection is working properly.Make sure that the software is installed and running for your nontraditional telephone service.Make sure to plug your USB port adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that us not powered.In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.If you are using a firewall, it may prevents access to your nontraditional telephone service. Contact your service provider for more information.Common cure for electronic equipment:If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed.Disconnect the power to the telephone base.Disconnect the cordless handset battery, and spare battery, if applicable.Wait a few minutes.Connect power to the telephone base.Completely remove then replace the battery. Place the cordless handset into the telephone base.Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.•••••••••1.2.3.4.5.6.
67AppendixMaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care.Avoid rough treatment.Place the handset down gently.Save the original packing materials to protect your telephone if you ever need to ship it.Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms.Cleaning your telephoneYour telephone has durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap.Do not use excess water or cleaning solvents of any kind.••••••••Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the telephone out by the unplugged cords.
68AppendixImportant safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.Safety informationRead and understand all instructions in the user’s manual. Observe all markings on the product.Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas is leaking. If this product is a cordless model, make sure the base is also away from the area.Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.If this product does not operate normally, read Troubleshooting on page 58-66 in this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to Limited warranty on page 72-73. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.Replace batteries only as described in Battery installation and charging on page 5-6 in your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals.The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if they are plugged into a ceiling or an under-the-table/cabinet outlet. CAUTION: Use only the power adapters provided with this product. To obtain a replacement, visit our website at www.telephones.att.com, or call 1 (800) 222–3111.In Canada, dial 1 (866) 288-4268.Especially about cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.••••••••••
69AppendixImportant safety informationPotential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.•••The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.Precautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:Pacemaker patientsShould keep wireless telephones at least six inches from the pacemaker.Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.Should use the wireless telephone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.Especially about telephone answering systemsTwo-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.SAVE THESE INSTRUCTIONS•••
70AppendixFCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:Remain on the line and briefly explain the reason for the call before hanging up.Perform such activities in off-peak hours, such as early morning or late evening.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.The Ringer Equivalence Number (REN) for this terminal equipment is 0.1B. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.This product meets the applicable Industry Canada technical specifications.••
71AppendixFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules.These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20cm (8 inches) or more.This Class B digital apparatus complies with Canadian ICES-003.••••
72AppendixLimited warrantyThe AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.What does this limited warranty cover?The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?During the limited warranty period, the manufacturer’s authorized service representative repairs or replaces at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer retains the defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; orPRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; orPRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; orPRODUCT to the extent that the problem is caused by use with non-AT&T accessories; orPRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; orPRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); orPRODUCT returned without a valid proof of purchase (see item 6 below); orCharges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.1.2.3.4.••••••••
73AppendixLimited warrantyHow do you get warranty service?To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer notifies you and requests that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.What must you return with the PRODUCT to get warranty service?You must:Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; andInclude a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; andProvide your name, complete and correct mailing address, and telephone number.Other limitationsThis warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also have other rights that vary from state to state or province to province.Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation might not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion might not apply to you.Please retain your original sales receipt as proof of purchase.5.6.a.b.c.7.
74AppendixTechnical specificationsRF frequency band 1921.536MHZ — 1928.448MHZChannels 5Operating temperature 32º F — 122º F0ºC — 50ºCTelephone base voltage(AC voltage, 60Hz)96 — 130VrmsTelephone base voltage(DC adapter output)DC6V @400mAHandset voltage DC2.4 — 3.2mACharger voltage(AC adapter output)AC6V @300mAOperating times* Talk time (handset): up to seven hoursTalk time (speakerphone): up to five hoursStandby: up to seven days*Operating time varies depending on your actual use and the age of battery.DECT 6.0 digital technologyTelecommunications (DECT) 6.0 is a new frequency band that transmits your voice across multiple channels. This technology provides superior quality of voice and sound, high protection against wiretapping and better range than 2.4 GHz and 5.8 GHz phone systems, while not interfering with wireless routers.Telephone operating rangeThis cordless telephone operates within the maximum power allowed by the Federal Communications CommisSion (FCC). Even so, this handset and telephone base can communicate over only a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office.
75AppendixIndexAAlert tones, 54Alphabetical search, 29Announcement, 39Answer a call, 17Answer an incoming call during an intercom call, 24Answering mode, 40Answering system, 39–42Any Key Answer, 17Area code, 14, 33Auto off, 17BBase ringer volume (ringer volume control), 15Base volume control, 15, 45Battery charging, 6Battery installation, 5CCall a number from the redial list, 18Caller ID, 33Caller ID history (call log), 34–38Call intercept, 46Call screening, 41, 45Call transfer (intercom transfer), 25Call waiting, 33Chain dialing, 21Character chart, 28Charger installation, 4Clock, 13DDate and time, 13Delete all caller ID history, 37Delete messages, 49Dial a number from caller ID history, 37Dial a speed dial number, 32Dialing options, 36Dial mode, 14Directory, 26–30Directory storage, 26Display dial, 18DSL filter, 1EElapsed time, 16End a call, 17FFlash, 20HHandset locator, 23Handset ringer tone (selectable ringer tone), 11Handset ringer volume (ringer volume control), 11IImportant safety information, 68Intercom call (intercom between handsets), 24KKey tone, 13LLCD language, 11Limited warranty, 72MMaintenance, 67Making a call, 16Memo, 50
76AppendixMemory match, 34Menu, 10Message alert tone, 42Message playback, 47–49Message window displays, 51Missed (new) calls indicator, 35Mute, 20NNumber of rings, 41PPause, 16Predialing (on-hook dialing), 16RReasons for missing caller ID information, 35Recording time, 45Redial, 18–19Remote access, 52Remote access code, 42Remote commands, 52Repeat messages, 48, 52Ringer tone, 11SScreen icons, 54Skip messages, 48, 52Speakerphone switching, 17, 39Speed dial, 26, 31–32Ttabletop installation, 9Technical specifications, 74Temporary ringer silencing, 16Temporary tone dialing, 21Troubleshooting, 58VVoicemail, 12Voice prompts, 45Volume, 11, 15, 20WWall mount installation, 7Index
AppendixRemote access wallet cardThe wallet card below lists the commands needed to control your answering system from any touch-tone telephone.Call your telephone number, then enter your two-digit remote access code (preset to 19).Action Remote commandPlay all messages ........................................1Play new messages.....................................2Delete the message....................................3 (during message playback)Delete all messages................................... 33Repeat or go back.......................................4Stop.....................................................................5Help menu .......................................................*5Skip the message.........................................6Record announcement ..............................*7Turn system on or off ................................0End remote access call .............................8 (or hang up)EL52101/EL52201 DECT 6.0 cordless telephone/answering system with caller ID/call waiting© 2010 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licenced to Advanced American Telephone, San Antonio, TX 78219. Printed in China.Cut along dotted line.Fold here.
© 2010 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licenced to Advanced American Telephone, San Antonio, TX 78219. Printed in China. Issue 1 AT&T 09/10www.telephones.att.com

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