VTech Telecommunications 80-9090-00 1.9GHz DECT Cordless Phone with Bluetooth User Manual X Manual

VTech Telecommunications Ltd 1.9GHz DECT Cordless Phone with Bluetooth X Manual

User Manual

User’s manualTL86103 DECT 6.0 2-line corded/cordless telephone/answering system with BLUETOOTH® wireless technologyBC
Congratulationson your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 148-149 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets. Visit www.telephones.att.com/headsets for a list of compatible cordless headsets.Model number: TL86103Type: DECT 6.0 2-line corded/cordless telephone/ answering system with BLUETOOTH® wireless technologySerial number: _____________________________________________________________Purchase date: ____________________________________________________________Place of purchase: _________________________________________________________Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service. The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.© 2013 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.TCompatible withHearing Aid T-CoilTIA-1083Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
Parts checklistYour telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Telephone line cords (one black and one clear)Power adapter for telephone baseTelephone baseBattery for cordless handset Battery compartment cover Cordless handsetUser’s manual Quick start guide Basic steps to set up & operate your phoneThis quick start guide provides you with basic instructions only. For more complete instructions, refer to the Abridged user’s manual provided in the package, or see the online user’s manual at www.telephones.att.com/manuals.Quick start guideTL86103 Parts checklistHandset Charger with power adapter Corded handsetTelephone baseTelephone line cordTelephone base power adapterBattery compartment cover 2 BatteriesWall mount bracketAbridged user’s manualQuick start guide•••••••••••Your package contains:Corded handset with coiled handset cord attachedCharger for cordless handset with power adapter installed Belt clip for cordless handsetUser’s manualTL86103 DECT 6.0 2-linecorded/cordless telephone/answering system withBLUETOOTH® wireless technologyUSB cableCD-ROMTL86103•
User’s manualTL86103DECT 6.0 2-linecorded/cordless telephone/answering system withBLUETOOTH® wireless technologyTable of contentsGetting startedInstallation ..................................................... 1Quick reference guide - handset ........ 2Quick reference guide - telephone base ............................................ 5Telephone base and charger installation ..................................................... 9Telephone base installation ............ 9Charger installation ...........................10Connect your telephone base to PC ...............................................................11Installation of AT&T Unified Call Manager on PC ...................................11Audio Settings ......................................12Battery installation and charging .....13Installation options ..................................14Tabletop to wall mount installation .............................................14Wall mount to tabletop installation .............................................15Belt clip & optional handset ...............16BluetoothIntroducing Bluetooth ............................17Connect to Cell™ application ........19Glossary of terms .....................................20Bluetooth setup ........................................21Add a cell phone ................................21Add a headset ......................................23Auto connection ..................................25Bluetooth connection from idle mode .........................................................25Device list and connection ............25Review the device list ......................25Connect/disconnect an active device .........................................26Remove a paired device ..................26Replace an active device ................27Download directory ...........................28Interruption to directory download ................................................30View the directory download information ............................................30Change PIN ............................................31Cell ringer ...............................................31Telephone settingsHandset and telephone base settings ..........................................................32Ringer volume ......................................33Ringer tone ............................................34LCD language .......................................35Set date/time .......................................36Caller ID announce ............................38Set speed dial voicemail number.....................................................39Voicemail (visual message waiting) number.....................................................41Clear voicemail indication ..............41Key tone ..................................................42Use caller ID to automatically set date and time .......................................42Home area code ..................................43Cell area code ......................................45Dial mode ...............................................47Line preference ....................................47QUIET mode ..........................................48Web address .........................................48
No line alert ..........................................49Cell alert ................................................49Telephone operationTelephone operation...............................50Make, answer or end a line 1 or line 2 call ................................................50Call waiting on line 1 or line 2 ....52Make, answer or end a cell call .............................................................53Call waiting on the cell line ..........54Answer an incoming cell call while on line 1 or line 2 .................55Answer an incoming call on line 1 or line 2 while on a cell call ....................................................56Make, answer or end a softphone call ......................................57Voice command ...................................58Conference calls .......................................59Conference calls on line 1 and line 2 .........................................................59Conference calls on line 1 or line 2 with cell calls ..........................60Options while on calls ...........................62Silencing the ringer ...........................62Page all devices ..................................62Speakerphone ......................................63Join a call in progress ......................63Volume control ....................................64Mute ..........................................................64Temporary tone dialing ...................65Hold ...........................................................65Equalizer ..................................................66Chain dialing .........................................67Redial..............................................................69Review the redial list ........................69Dial a redial entry ...............................69Save a redial entry to the directory ..................................................71Delete a redial entry from the directory ..................................................72Intercom ........................................................73Answer an incoming call during an intercom call .........................................75Call transfer using intercom ...............76Push-to-talk (PTT) ....................................78Turn PTT on or off ..............................78PTT call to a single device .............79PTT call to multiple devices ..........81Answer a PTT call ...............................82Change a one-to-one PTT call to an intercom call ..................................83Answer an incoming call during a PTT call ....................................................83Make an outgoing call during PTT call .............................................................84End or leave a PTT call ....................84DirectoryAbout the directory .................................85Create directory entries ........................86Create a new entry in the home directory ..................................................86Dialing keys ...........................................88Add a predialed telephone number to the directory....................................89Review the directory ...............................90Review directory entries .................90Review the directory ...............................91Search the directory ...............................923-character alphabetical search .92Dial, edit or delete a directory entry................................................................93Dial a directory entry ........................93Edit a directory entry ........................93Edit the type of a directory entry ..........................................................95Delete a directory entry ..................95Remove a downloaded directory ..................................................96Caller IDAbout caller ID ..........................................97Information about caller ID with call waiting ............................................97Caller ID log ................................................98How the caller ID log works .........98Missed (new) call indicator ............98Memory match .....................................98Caller ID operation ..................................99Review the caller ID log ..................99View dialing options .......................100Dial a caller ID log entry .............100Save a caller ID log entry to the
directory ...............................................101Delete caller ID log entries ........103Reasons for missing caller ID information ...............................................104Answering systemAnswering system settings ...............105Announcement .................................105Answer on/off ...................................108Call screening ....................................109Number of rings ...............................110Remote access code ......................111Message alert tone .........................112Message recording time ...............113About the answering system...........114Answering system and voicemail indicators .............................................114Using the answering system and voicemail together ..........................114Message capacity ............................115Voice prompts ...................................115Temporarily turning off the message alert tone .........................115Call screening ......................................116Call intercept .....................................116Message playback .................................117Options during playback ..............118Delete all old messages ...............120Recording and playing memos .......121Record a memo ................................121Playback a memo ............................121Remote access ........................................122To remotely access the answering system ...................................................122AppendixAdding and registering cordless handsets/headsets/wireless speakers .....................................................124Register a cordless handset to your telephone base ......................124Deregister cordless handsets ..........125Deregister all cordless handsets from the telephone base .............125Alert tones and lights .........................126Handset screen icons ....................126Telephone base screen icons ....127Handset alert tones ........................128Telephone base alert tones ........129Lights .....................................................130Display screen messages ..................131Screen messages .............................131Troubleshooting .....................................135Important safety information ..........148Safety information ...........................148Especially about cordless telephones ..........................................149Precautions for users of implanted cardiac pacemakers ........................................149ECO mode ...........................................149Especially about telephone answering systems ..........................149Energy-saving charging mode ........150FCC Part 68 and ACTA........................151FCC Part 15 ..............................................152Limited warranty ....................................153Technical specifications .....................155DECT 6.0 digital technology .......155Telephone operating range ........155Redefining long range coverage and clarity ...........................................155HD audio ..............................................155Simulated full duplex handset speakerphone ....................................155IndexIndex ............................................................156Remote access wallet card ..............158
1InstallationInstall the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 14-15). For optimum range and better reception, place the telephone base in a central and open location.You may hear interference if your cellular phone is too close to the telephone base during a CELLULAR call. Make sure that your Bluetooth enabled cellular phone is within 15 feet of the telephone base in order to maintain a clear and consistent connection between your Bluetooth cell phone, telephone base and cell tower.If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 9-10). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use.For customer service or product information, visit our website at www.telephones.att.com or call 1 (866) 288-4268. In Canada, dial 1 (866) 288-4268.Avoid placing the telephone base too close to:Communication devices such as television sets, VCRs, or other cordless telephones.Excessive heat sources.Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.Excessive dust sources such as a workshop or garage.Excessive moisture.Extremely low temperature.Mechanical vibration or shock such as on top of a washing machine or workbench.•••••••Getting startedSee page 13 for easy instructions.You must install and charge the battery before using the telephone. STOP!
2Getting startedQuick reference guide - handsetCHARGE lightOn when the handset is charging in the charger.Softkeys (2)Press to select the menu item displayed above the key (page 4)While in a menu, press to select an item or save an entry or setting.A Cell/ B CellPress to make or answer a cell call (page 53).During a call, press to answer an incoming Cell A/B call when you hear a call waiting alert (page 54).HOLDDuring a call, press to put the current call on hold (page 65).LINE 1/FLASH/LINE 2/FLASHPress LINE 1/FLASH to make or answer a call on line 1 (page 50) During a call, press to answer an incoming line 1 call when you hear a call waiting alert (page 46).Press LINE 2/FLASH to make or answer a call on line 2 (page 50) During a call, press to answer an incoming line 2 call when you hear a call waiting alert (page 46). 1While reviewing a caller ID history entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 100).Press and hold to set (page 39) or dial your voicemail number.TONE /a>APress to switch to tone dialing temporarily during a call if you have pulse service (page 65).Press to switch between upper case and lower case while entering characters./SPEAKERPress to make a call on line 1 or line 2 using the handset speakerphone (page 50).Press to answer a call on line 1 or line 2 or a cell call using the handset speakerphone (pages 50, or 53).Press to turn on the handset speakerphone. Press again to resume normal handset use (page 58).REDIAL/PAUSEPress to view the last 10 numbers dialed (page 61).While entering numbers, press and hold to insert a dialing pause (page 86).•••••••••••••••••
3Getting startedQuick reference guide - handsetDIR/VOLUMEPress to scroll up while in menus (page 90).Press to show directory entries when the telephone is not in use.While entering names or numbers in the directory, press to move the cursor to the right.Press to increase the listening volume when on a call (page 64), or to increase the message playback volume (page 118). CID/VOLUMEPress to scroll down while in menus. (page 90).Press to show the caller ID history when the telephone is not in use.While entering names or numbers in the directory, press to move the cursor to the left.Press to decrease the listening volume when on a call (page 64), or to decrease the message playback volume (page 118). OFF/CANCELWhile using menus, press to cancel an operation, back up to the previous menu, or exit the menu display, or press and hold this button to return to idle mode.During a call, press to hang up (pages 50).When the handset is ringing , press to mute the ringer temporarily (page 64).Press and hold while the telephone is not in use to erase the missed call indicator. QUIET # (pound key)Press repeatedly to display other dialing options when reviewing a caller ID log entry (page 100).Press and hold to enter the QUIET mode setting screen, or to deactivate QUIET mode (page 48).Press to toggle the name order when saving a caller ID log entry into directory.MUTE/DELETEDuring a call, press to mute the microphone (page 64).While the telephone base is ringing, press to silence the ringer temporarily (page 64).While predialing, press to delete digits.While reviewing the redial list, directory or caller ID history, press to delete an individual entry.While entering or editing a directory entry, press to erase a digit or character, or press and hold to erase all digits or characters.••••••••••••••••••••
4Getting startedHandset side viewQuick reference guide - handsetUsing menus:Press MENU to show the menu.Press CID or DIR to scroll through menu items.Press SELECT to confirm or save changes to a highlighted menu item.Press OFF/CANCEL to cancel an operation, back up to the previous menu, or exit the menu display.••••PUSH TO TALKPress to initiate a one-to-one (page 79).Press and hold to broadcast to a group of system devices (page 73).••Main menuThe selected menu item is highlighted.Feature menuPlay messages (page 117)Directory (page 85)Caller ID log (page 97)Intercom (page 73)Ringers (page 33)Set date/time (page 36)Settings (page 32)Web address (page 48)Voice command (page 58)•••••••••Menu
5Getting startedQuick reference guide - telephone base/VOLUME/Press to adjust the volume during message playback (page 64).Press to adjust the listening volume during a call (page 118).When the phone is not in use, press to adjust the telephone base ringer volume for all lines.•••TONE /a>APress to switch to tone dialing temporarily during a call if you have pulse service.Switch between upper case and lower case while entering characters.••PTTPress to display the PTT menu to begin a PTT call (page 79).Press and hold to begin a one-to-group broadcast when the phone is not in use (page 73). •• 1While reviewing a caller ID history entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 100).Press and hold to set or dial your voicemail number (page 39).••QUIET # (pound key)Press repeatedly to display other dialing options when reviewing a caller ID log entry.Press and hold to enter the QUIET mode setting screen, or to deactivate QUIET mode (page 48).••During a call, press to put the current call on hold (page 65).•HOLDDuring a call, press to answer an incoming call when you receive a call waiting alert (page 46).•FLASH
6Getting startedQuick reference guide - telephone basePress to make or answer a call on line 1 or line 2 (page 50).During a call, press to answer an incoming line 1 or line 2 call when you hear a call waiting alert. (page 46).••CANCELWhile in a menu, press to exit without making changes or press and hold to return to idle mode.Press and hold while the telephone is not in use to erase the displayed messages (XX Missed calls, page 98).••CELL A lightOn when the telephone base is paired and connected with a Bluetooth cell phone on Cell A line (page 20).Flash alternately while pairing a Bluetooth device.••CIDPress to scroll down while in a menu.Press to review the caller ID log when the telephone is not in use.While entering names or numbers, press to move the cursor to the left.•••DIRPress to scroll up while in a menu.Press to show directory entries when the telephone is not in use.While entering names or numbers, press to move the cursor to the right.•••Softkeys (2)Press to select the menu item displayed above the key.• CELL B/HEADSET lightOn when the telephone base is paired and connected with a Bluetooth device on Cell B line (page 20).Flash alternately while pairing a Bluetooth device.••REDIAL/PAUSEPress repeatedly to view the last 10 numbers dialed (page 61).While entering numbers, press and hold to insert a dialing pause.••1 LINE/2 LINECELL A /CELL BPress to make or answer a cell call (page 53).During a cell call, press to answer an incoming call when you hear a call waiting alert (page 54).Flashes quickly when there is an incoming cell call.Flashes slowly when a cell call is on hold.••••SPEAKER Press to make a call on line 1 or line 2 using the speakerphone (page 50).Press to answer a call on line 1 or line 2 or a cell call using the handset speakerphone.Press to switch between the speakerphone and corded handset.•••
7Getting startedQuick reference guide - telephone base/SKIPDuring message playback, press to skip to the next message (page 118).Press to show the remaining digits on the left.••/DELETEPress to delete the message currently playing (page 118).When the phone is not in use, press twice to delete all previously reviewed messages (page 120).While entering names or numbers, press to delete a digit or a character.While reviewing the redial list, directory or caller ID history, press to delete an individual entry.While predialing, press to delete a digit.•••••/REPEATPress to repeat a message (page 118).Press twice to play the previous message.Press to show the remaining digits on the left.•••/LINE 1 ANS ON/OFF /LINE 2 ANS ON/OFF/RECORDPress to record an announcement or a memo (page 121).•Press to turn the answering systems of line 1 or line 2 on or off (page 108).•Press to play line 1 or line 2 messages (page 117).Press to stop playing line 1 or line 2 messages (page 118).••/LINE 1 MAILBOX /LINE 2 MAILBOXUSB portsTwo standard size USB ports in the telephone base are used for charging your cell phones.Small USB portA standard size USB port in the telephone base is used for connection to PC.
8Getting startedUsing menus:Press MENU in idle mode to show the main menu.Press CID, DIR, /RECORD or /DELETE to scroll through menu items.Press SELECT to confirm or save changes to a highlighted menu item.Press CANCEL to cancel an operation, back up to the previous menu, or exit the menu display.••••Quick reference guide - telephone baseMain menuThe selected menu item is highlighted.Feature menuAnswering system (page 105)Directory (page 85)Caller ID log (page 97)Intercom (page 73)pPage all devices (page 62)Bluebooth (page 17)Ringers (page 33)Set date/time (page 36)Caller ID Annc (page 38)Settings (page 32) Web address (page 48)Voice command (page 58)••••••••••••Menu
9Getting startedTelephone base and charger installationInstall the telephone base and charger as shown below.The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 14 for details.Telephone base installationRotate the wall mount bracket down and push it into the telephone base until it clicks into place. Plug the end of the corded handset cord into the telephone jack at the back of the telephone base. Plug the small end of the telephone base power adapter into the power line jack at the back of the telephone base and route the cord through the slot.2. Rotate the wall mount bracket up and push it into the telephone base until it clicks into place. 3. Plug the telephone line(s) according to the instructions below.Option 1: If you have separate wall jacks for each line, plug the telephone lines as shown below.1.Plug one end of the clear telephone line cord into the LINE 2 telephone jack at the bottom of the telephone base.Route the cords through the slots.Line 1 telephone wall jackLine 2 telephone wall jackPlug the other ends of the telephone line cords into the telephone wall jack, or into DSL filters if you have DSL high-speed Internet service.Plug one end of the black telephone line cord into the LINE 1/L1+L2 telephone jack at the bottom of the telephone base.Raise the antenna.12
10Getting startedTelephone base and charger installationOption 2: If you have a 2-line wall jack, plug the 4-conductor telephone line as shown below.Charger installationIMPORTANT INFORMATION:Use only the power adapter(s) provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals.The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.••Plug the power adapter into an electrical outlet not controlled by a wall switch.Route the cord through the slot.Raise the antenna.Line 1 + line 2 telephone wall jackPlug one end of the black telephone line cord into the LINE 1/L1+L2 telephone jack at the bottom of the telephone base.Plug the other end of the black telephone line cord into the telephone wall jack, or into a DSL filter if you have DSL high-speed Internet service.
11Getting startedPlug the small end of the USB cable into the small port on the right side of the telephone base.•Connect your telephone base to PCYour new AT&T TL86103 allows you receive or make softphone calls by connecting the telephone base to your computer using the USB cable. You can make and answer Voice over IP (VoIP) calls through SkypeTM or Microsoft Lync®, landline calls or cell calls using the AT&T Unified Call Manager.You can also use the voice command feature to make calls (see page 52) after you have installed the AT&T Unified Call Manager.To connect the telephone base to your computer:Plug the USB cable into your computer as shown below. Wait for your computer to indicate that it has recognized the telephone base. •Installation of AT&T Unified Call Manager on PCTo install AT&T Unified Call Manager:Put the CD-ROM that comes with the package into your computer. Open My computer, and then double click to open the disk drive. Double click the installation file to begin the InstallShield Wizard.If any security warning window pops up, click the appropriate button to authorize the installation of the software. Click Run.Choose your desired setup language, Click Next> to proceed to installation preparation. After that, a welcome screen appears.Click Next>. Read the license agreement, and then accept the terms by pressing the upper checkbox. Press Next> to continue.The default installation path is C:\Program.files\AT&T\AT&T Softphone Call Manager. Click the Browse... button to change the path if necessary. Click Next>.Click Install to begin installation.When the installation is done, press Finish to exit the installation program. If you want to launch the AT&T Softphone Call Manager after installation, tick the option checkbox before pressing Finish.1.2.3.4.5.6.SkypeTM is a trademark of Skype.Microsoft Lync® is a registered trademark of Microsoft CorporationPlug the large end of the USB cable into a USB port on your computer.•
12Getting startedConnecting your telephone base to PCAudio SettingsAfter you have installed the AT&T Unified Call Manager, check to make sure the audio setting is properly configured in your Windows system. If you have installed Skype or Microsoft Lync and want to use them with your telephone base, make sure the audio settings are configured correctly in the programs as well. a) Audio settings in Microsoft® Windows® system:For Windows XP® users:Click Start menu and choose Control Panel.Click Sounds, Speech, and Audio Devices and then click Sounds and Audio Devices.Click the Audio tab. Make sure AT&T DECT 6.0 Telephone is selected under the Sound playback and Sound recording settings.For Windows 7 users:Click Start menu and choose Control Panel.Click Hardware and Sound and then click Manage audio devices under the Sound menu.Click the Playback tab and make sure AT&T DECT 6.0 Telephone is set as the default speaker. Click the Recording tab and make sure AT&T DECT 6.0 Telephone is set as the default microphone. b) Audio settings in Skype:Launch the Skype program.Click on Tools, and then Options.Click on Audio settings.Make sure AT&T DECT 6.0 Telephone is selected under the speakers and microphone settings.c) Audio settings in Microsoft Lync:Launch the Microsoft Lync program.Click on Options, and then Audio device.Make sure AT&T DECT 6.0 Telephone is selected under the Audio device setting.IMPORTANTPeriodically check for software updates. Go to the ABOUT tab under the Settings panel in the AT&T Unified Call Manager, and then click CHECK UPDATED. For more details, refer to the Software updates section in the Installation and Operation Guide, available in the CD-ROM which comes with the package. Windows® and Windows XP® are registered trademarks of Microsoft Corporation.i.ii.iii.iv.i.ii.iii.iv.i.ii.iii.iv.i.ii.iii.
13Getting startedBattery installation and chargingInstall the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see table below). For best performance, keep the cordless handset in charger when not in use. The battery is fully charged after 11 hours of continuous charging. See the table in the Technical specifications section on page 155 for battery operating times.Battery indicators Battery status ActionThe screen is blank or shows Place in charger and flashes.The battery has no or very little charge. The handset cannot be used.Charge without interruption (at least 30 minutes).The screen shows Low battery and flashes.Battery has enough charge to be used for a short time.Charge without interruption (at least 30 minutes).The screen shows HANDSET X.Battery is charged. To keep the battery charged, place it in charger when not in use.Step 1Plug the battery connector securely into the socket inside the handset battery compartment. Insert the supplied battery with the label THIS SIDE UP facing up as indicated.Step 2Align the cover flat against the battery compartment, and then slide it upwards until it clicks into place.IMPORTANT INFORMATION:Use only the supplied rechargeable battery or replacement battery (model BT184342/BT284342). To order, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage.••Step 3Charge the cordless handset by placing it face forward in the charger. The CHARGE light on the top of the handset is on during charging.CHARGE light
14Getting startedInstallation optionsYour telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the wall mounting plate.Tabletop to wall mount installationUnplug the power adapter from the power outlet. Unplug the telephone line cord from the wall jack (or DSL filter). Put the handset aside. Hold down the switch hook on the telephone base, and then slide the handset tab upwards to remove it from the slot. Rotate the handset tab by 180 degrees. Then replace the handset tab into the slot until it locks into position.Press down on the tabs of the wall mount bracket as indicated to release it from tabletop orientation.Rotate the wall mount bracket down and push it into the telephone base until it clicks into place.Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch. Align the slots on the back of the telephone base with the studs of the wall mounting plate.Slide the telephone base down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.1.2.3.4.5.6.154623
15Getting startedInstallation optionsWall mount to tabletop installationTo change the telephone base from the wall mount position to tabletop position, follow the steps below.Unplug the power adapter from the power outlet. Unplug the telephone line cord from the wall jack (or DSL filter). If the telephone line cord and power adapter cord are bundled, untie them first. Push the telephone base up to remove it from wall. Put the handset aside. Hold down the switch hook on the telephone base, and then slide the handset tab upwards to remove it from the slot. Rotate the handset tab by 180 degrees. Then replace the handset tab into the slot until it locks into position.Gently pull upward to release the wall mount bracket. Rotate the wall mount bracket up to tabletop position and push it into the telephone base until it clicks into place.Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch. Bundle the telephone line cord and power adapter cord neatly with twist ties if necessary.1.2.3.4.3142
16Getting startedBelt clip & optional handset To attach the belt clip:Snap the belt clip into the slots on both sides of the handset as shown in the figure.To remove the belt clip:Gently lift either of the belt clip tabs, shown in the figure, outwards to remove the belt clip from the handset.For handsfree telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To purchase a headset, visit our website www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.Plug a 2.5 mm headset (not included) into the jack on the side of handset (beneath the small plastic cover).Lift the plastic cover here.Side the handset
17Introducing BluetoothYour new AT&T TL86103 telephone system with Bluetooth wireless technology has the following features:Pair up to 4 Bluetooth enabled devices (cell phones or headsets) with the telephone base.Connect a maximum of 2 cell phones to make and receive cell calls. Both cell phones can be active on a call at a time.Connect a Bluetooth enabled headset for making and receiving calls on line 1 or line 2.Conference any combination of cell and line 1 or line 2 calls. Make and receive calls using your cell phone service with your telephone base or system handsets.Download phonebook entries from your cell phone.Ringtone share feature allows you to set your telephone to play your iPhone® (iOS 4.1 or later) ringtone.IMPORTANT INFORMATIONAfter plugging in the telephone base, wait at least 20 seconds before connecting a Bluetooth device. The screen shows Bluetooth system busy if you try to connect too soon.Refer to the user’s manual of your Bluetooth enabled cell phone or headset for more information about how that device uses Bluetooth connectivity.Bluetooth wireless technology operates within a short range (up to 30 feet) from the telephone base. Keep connected cell phones and headsets within this range.If your cell phone has poor reception in your home, the TL86103 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the TL86103 cell line. For optimal performance, the cell phone must be within 15 feet of the telephone base.iPhone® is a registered trademark of Apple. Inc.•••••••••••Bluetooth
18BluetoothIntroducing BluetoothIf you experience poor sound quality, it may be caused by the distance between your cell phone and the telephone base. To improve the performance, place your cell phone closer to the telephone base (within 15 feet) and make sure that there are no physical obstacles such as large furniture or thick wall in between.Charge your cell phone while it is connected to the telephone base. Your cell phone’s battery discharges faster while it is connected to the telephone base via Bluetooth wireless technology.Monitor your cell phone’s usage because minutes may be deducted from your cellular plan for the duration of all cell calls, depending on the terms of your plan.Refer to the Bluetooth setup section (pages 21-31) to learn how to set up your Bluetooth device. Refer to the Telephone operation section (pages page 50-58) on how to operate your Bluetooth devices with your new AT&T TL86103 telephone system with Bluetooth wireless technology. Refer to the Troubleshooting section (pages page 135-147) if you experience difficulty when using the telephone system.The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.•••DECT 6.0 Cellularsignal15 feet
19BluetoothIntroducing BluetoothConnect to Cell™ applicationIf you are using Bluetooth-enabled cell phones with Android® OS 2.3 or above, you can further extend the flexibility of your TL86103 with use of the free Connect to Cell application.Connect to Cell comprises Caller ID manager and Alerts manager that help integrate your cell phone with the AT&T telephone system.Caller ID manager (Caller ID share) allows you:To view your AT&T phone’s caller ID log on your Android cell phone; To use your Android cell phone to call back or send messages to individuals who have called to line 1 or line 2 on the AT&T telephone;To store callers’ names and numbers to your Android phone’s directory for future use. Alerts manager (Mobile notification) allows you to extend your Android phone’s alerts to your AT&T telephone system. Your AT&T telephone will notify you whenever you receive certain text messages, e-mails or social media updates on your Android phone, so you will always be kept up to date.To use Caller ID manager and Alerts manager, you must first download Connect to Cell to your Android cell phone using the Google Play® Store app. Scan the QR code on the right to download the application.Connect to cellTM is a trademark of Advanced American Telephones.Android® and Google Play® are registered trademarks of Google Inc.•••
20BluetoothGlossary of termsBelow are some terms used in this user’s manual to help you become familiar with using your Bluetooth devices and your new AT&T telephone system.Active devices the Device list has two active slots for two cell phones, or one cell phone and one headset. When a device in the list is active it will have a A: or B: in front of the device name. In order to use a Bluetooth device on a call, it must be in an active slot and be connected.Bluetooth cell phone - refers to a mobile Bluetooth enabled cellular telephone.CELL line - the telephone line associated with your cell phone service. On your TL86103, press A Cell or B Cell on a handset, or Cell A or Cell B on the telephone base to use the cell line.Connected - when you pair a Bluetooth device to the TL86103 it is placed in an active slot and automatically connected. When a device is connected, a A and/or B will display on screens of the handset and the telephone base, and the CELL A and/or CELL B/HEADSET light on the telephone base will be on. If a device loses its connection to the telephone base, it must be reconnected before you can use the device with the telephone system.Device list - The list of devices connected to the telephone.Disconnected - when a device is disconnected, A and/or B displays on the screens of handsets and the telephone base, and the CELL A and/or CELL B/HEADSET light on the telephone base is off.Discoverable mode - before a Bluetooth enabled device can be paired, it must be set to this mode. When pairing your cell phone, the telephone base is set to this mode. Depending on the cell phone manufacturer, this mode is sometimes referred to as Find Me or Visibility.LINE 1 and LINE 2 - your conventional telephone land lines. On your TL86103, press LINE 1/FLASH or LINE 2/FLASH on a handset or 1 LINE or 2 LINE on the base to use the corresponding line.Paired devices - The Bluetooth enabled devices (cell phones or headsets) that have shared registration information with the telephone base. A total of four Bluetooth enabled devices can be paired to the telephone base. However, only two paired devices can communicate with the base at a time.Pairing - sometimes referred to as bonding. The process of sharing registration information between two Bluetooth enabled devices. Your Bluetooth enabled cell phone or headset must first be paired to the telephone base in order to use it with this telephone system.PIN - by default, the PIN is 0000 for the telephone base and for most Bluetooth devices. PIN information may be exchanged between Bluetooth devices before they can be used. This is also known as a Passkey or Passcode.//
21BluetoothBluetooth setupTo use a Bluetooth enabled cellular phone or headset with your telephone, you must first pair and connect your Bluetooth cellular phone or headset with the telephone base. The TL86103 can then be used to make or answer calls on the cell phone line. Bluetooth wireless technology operates within a short range (up to 30 feet). When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base, keep the device within 15 feet of the telephone base for optimal performance.Add a cell phoneBefore you begin, make sure that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth device. Refer to your cell phone user's manual to learn how to search for or add new Bluetooth devices.To pair and connect a cell phone:Using the telephone base:Press MENU on the telephone base in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Bluetooth, and then press SELECT .Press SELECT to choose Add device. Press SELECT to choose Add cellular. The screen displays Please wait..., followed by 1. If cell is connected to BT device, please disconnect it.If there are already 4 paired devices on the device list, the 4th device on the device list will be automatically removed, regardless of whether the new device pairing is successful or not.If there are already 2 active devices on the device list with prefix A: or B:, the telephone base shows Cell phone A is deactivated for adding a new device.5. Press NEXT . The screen displays 2. Place cell phone next to base.All devices that are connected to the telephone base are disconnected until the pairing process is completed.6. Press NEXT to turn on the telephone base discoverable mode. The screen displays Set cell to search base: AT&T DECT 6.0 PIN: 0000. Promptly turn on the Bluetooth feature of your cell phone and search for or add new devices.1.2.3.4.•••BLUETOOTHAdd deviceDevice listDownload dirBACK SELECT Caller ID log Intercom Page all devicesBluetoothBACK SELECTADD DEVICEAdd cellularAdd headsetBACK SELECTSet cell to search base: AT&T DECT 6.0 discoverable PIN:0000
22BluetoothBluetooth setup7. Once your cell phone finds your AT&T phone (AT&T DECT 6.0), press the appropriate key on your cell phone to continue the pairing process.Your cell phone may require a passcode. In this case, the telephone base displays Check cellular. ENTER PASS CODE. Enter the cell phone passcode (typically 0000) into the telephone base and press SET.Enter the PIN of the telephone base (the default PIN is 0000) into your cell phone to continue the pairing process if required. The telephone base displays Adding Cell Phone A.8. When a device is successfully connected, the telephone base displays Cell Phone A is added and connected to base. You hear a confirmation tone. The corresponding status icon (A or B) displays. The corresponding device light on the telephone base (CELL A and/or CELL B/HEADSET ) turns on.If you have trouble pairing your cell phone, it may not be compatible with your TL86103. Check the Bluetooth compatibility list at www.telephones.att.com.NOTES:The pairing process may take up to one minute. If the pairing process fails, turn off the bluetooth feature on your cell phone and on the TL86103 by pressing A or B. Then repeat the steps in the user’s manual to pair and connect again. In some cases, it may take you a few attempts to complete the pair process.The steps for the pairing process may vary for different cell phones. If this happens, follow the prompts on your cell phone and your TL86103 to complete the pairing process.Refer to the user’s manual of your cell phone on how to search for or add a new Bluetooth device. ••••• Adding Cell Phone ACell Phone A is added and connected to base.
23BluetoothBluetooth setupAdd a headsetBefore you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices.To pair and connect a headset:Using the telephone base:Press MENU on the telephone base in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Bluetooth, and then press SELECT .Press SELECT to choose Add device.Press CID, DIR, /RECORD or /DELETE to highlight Add headset, and then press SELECT. The screen displays If headset is connected to cell, please disconnect it.If there are already 4 paired devices on the device list, the 4th device on the device list will be automatically removed, regardless of whether the new device pairing is successful or not.If there is another headset already active, the screen will show Only BT devices in slot 1 or 2 can be ready for connection and prompts you to replace an existing paired device.If there are already 2 active devices on the device list with prefix A: or B:, the screen shows Only 2 devices can be ready for connection. The screen prompts you too deactivate an active device.5. Press NEXT . The screen displays Pls set headset to discoverable mode. Set your headset to discoverable mode (refer to the user’s manual of your headset), and then press NEXT. All devices that are connected tot the telephone base are temporarily disconnected.6. The screen displays Searching for Bluetooth headsets...7. When the screen displays the found devices, press CID, DIR, /RECORD or /DELETE to highlight your headset if neccessary then press SELECT .Enter the PIN of your headset if required. The PIN for most Bluetooth devices is 0000 (refer to the user’s manual of your headset), and then press NEXT.1.2.3.4.•••••BLUETOOTHAdd deviceDevice listDownload dirBACK SELECT Caller ID log Intercom Page all devices BluetoothBACK SELECTPls set headset to discoverable modeBACK NEXT BACK NEXTDEVICE LISTAdd cellularAdd headsetBACK SELECTSearching for Bluetooth headsets...FOUND DEVICESHeadset AHeadset BBACK SELECTAdding Headset ABACK
24BluetoothBluetooth setup8. The screen displays Adding Headset A when the base is connecting to your headset.9. When a device is successfully connected, the telephone base displays Headset A is added and connected to base and the corresponding status icon ( B ) displays. You hear a confirmation tone. CELL B/HEADSET light on the telephone base turns on.If you have trouble pairing your cell phone or headset, it may not be compatible with your TL86103. Check the Bluetooth compatibility list at www.telephones.att.com/bluetooth. NOTES:The pairing process may take up to one minute. If the pairing process fails, try again.When a connected headset is charging, it may disconnect from the telephone base and the corresponding light on the telephone base (CELL B/HEADSET ) turns off. For some headset models, you may need to turn on the headset and reconnect it to the telephone base again.••Headset A is added and connected to base.
25BluetoothBluetooth setupAuto connectionWhen an active device moves within Bluetooth range of the telephone base, or is turned on within range, the telephone base tries to connect to the device. When the device moves out of range, it is disconnected. Your device might make a connect or disconnect sound.A connected device could also be disconnected by:Turning off the Bluetooth device.Turning off the Bluetooth feature of the device.Disconnecting through the telephone base Device list. If you disconnect through the Device list, the telephone base will not attempt to reconnect until your device is moved out of range and then moves back in range again.Bluetooth connection from idle modeWhen you have active devices that are not connected, CONNECT appears on the telephone base in idle mode. Press CONNECT on the telephone base to start connecting an active device. When there are two active devices, the screen will prompt you to choose one before connectionDevice list and connectionUp to 4 devices can be paired to the telephone base. All paired devices are shown on the device list. To use a paired device, it must be in an active slot (A: or B:) on the device list and connected. Two Bluetooth cell phones can be on a call at a time. While you are on a cell line call, you can also use a Bluetooth headset to make or answer a call on line 1 or line 2.Once you have paired a device with the telephone base, you do not need to repeat the pairing procedure again unless you delete the device from the device list. Review the device listPress MENU on the telephone base in idle mode.Press CID, DIR, /RECORD or /DELETE to highlight Bluetooth, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to highlight Device list, and then press SELECT .•••1.2.3.NOTE: When connecting a Bluetooth device to the device list, all connected devices will be temporarily disconnected until the procedure is complete. It may take up to 2 minutes to reconnect.
26BluetoothBluetooth setupConnect/disconnect an active deviceWhile in the device list menu, you may connect or disconnect your active device.Press MENU on the telephone base in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Bluetooth, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to highlight Device list, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to highlight a device, and then press OPTION .Press CID, DIR, /RECORD or /DELETE to highlight Connect/Disconnect (whichever is applicable), and then press SELECT. The telephone base displays Device connected/Device disconnected. You hear a confirmation tone.Remove a paired deviceWhen you already have a maximum of 4 paired devices on the device list and you want to add another device, you must first delete a device from the device list.To remove a paired device:Press MENU on the telephone base in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Bluetooth, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to highlight Device list, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to highlight the desired device, and then press OPTION .Press CID, DIR, /RECORD or /DELETE to highlight Remove, and then press SELECT .6. The handset displays Remove Cell Phone A? Press YES to confirm. The telephone base displays Device removed from device list and you hear a confirmation tone.1.2.3.4.5.1.2.3.4.5.NOTE: When your active device is connected, you are prompted to select Disconnect. When your active device is disconnected, you are prompted to select Connect.BLUETOOTHAdd deviceDevice listDownload dirBACK SELECTCell Phone AConnectRemoveBACK SELECTRemoveCell Phone A? NO YESDevice removed fr o m device listDEVICE LISTA:Cell Phone AB:Headset ABACK OPTION
27BluetoothBluetooth setupReplace an active deviceIf you already have 2 active devices on the device list and you want to activate a different device, you must deactivate one of the 2 active devices.To replace an active device:Press MENU on the telephone base in idle mode.Press CID, DIR, /RECORD or /DELETE to highlight Bluetooth, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to highlight Device list, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to highlight the device you want to activate without a prefix A: or B: then press OPTION .Press CID, DIR, /RECORD or /DELETE to highlight Connect, and then press SELECT . The handset displays Only BT devices in slot 1 or 2 can be ready for connection and then a list of devices for deactivation.Press CID, DIR, /RECORD or /DELETE to highlight the device to be deactivated, and then press NEXT . The screen displays Cell Phone A is deactivated and you hear a confirmation tone. The screen then displays Connecting Cell Phone B to the base...Depending on your cell phone settings, you may need to press a key on your cell phone to confirm the connection. When the new device is successfully activated and connected, the handset displays Device connected. You hear a confirmation tone.1.2.3.4.5.6.7.BLUETOOTHAdd deviceDevice listDownload dirBACK SELECTDEVICE LISTA:Cell Phone AB:Headset ACell Phone BBACK OPTIONDEACTIVATEA:Cell Phone AB:Headset ABACK NEXTConnectingCell Phone B to the base...DEVICE LISTA:Cell Phone BB:Headset ACell Phone ABACK OPTIONOnly BT devices in slot 1 or 2 can be ready for co nne ctionNOTE: When adding removing, or replacing a Bluetooth device on the active devices list, all connected devices are temporarily disconnected until the procedure is complete. It may take up to 2 minutes to reconnect.
28BluetoothBluetooth setupDownload directoryYou can download up to 4 cell phone directories (phonebooks) to your TL86103 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.Before downloading a directory, make sure the cell phone is paired, active, and connected to your TL86103 telephone system.Place your cell phone next to the telephone base when you download a cell phone directory to your TL86103 telephone system.To download a cell phone directory:Using the telephone base:Press MENU on the telephone base in idle mode.Press CID, DIR, /RECORD or /DELETE to highlight Bluetooth, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to highlight Download dir, and then press SELECT .If there is no cell phone paired to the system, the telephone base displays Device list is empty. Press OK to return to the Bluetooth menu.If there are two active devices on the device list, press CID, DIR, RECORD or DELETE to highlight the desired device, and then press SELECT .If the selected device is active but disconnected, the telephone base displays Cellular phone not connected. Press CONNECT.Press CID, DIR, RECORD or DELETE to highlight one of the following options:Phone memory - download all contacts stored in your phone memory.SIM card only - download all contacts stored in your SIM card.Phone and SIM - download all contacts stored in both your phone memory and SIM card.Press SELECT to continue. During the download, the telephone displays CL) Downloading. All other idle system handsets display CL) Downloading...Your cell phone may require you to press a key to confirm the directory download.Your cell phone may require a passcode. In this case 1.2.3.•••4.••••• Caller ID log Intercom Page all devicesBluetoothBACK SELECTBLUETOOTHAdd deviceDevice listDownload dirBACK SELECTDOWNLOAD DIRA:Cell Phone AB:Cell Phone BBACK SELECTDOWNLOAD FROMPhone memorySIM card onlyPhone and SIMBACK SELECTCell Phone ADownloading entry #0001...STOPCell Phone ADownloading entry #0001...STOP Download endedXXXXentries saved.BACK OK
29BluetoothBluetooth setupIf the selected device’s directory has already been downloaded to TL86103 before, the handset displays the date of the last download from your cell phone. The directory stored on the TL86103 for that cell phone will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries, those changes will be lost. Press NEXT to start the download.If you already have 4 downloaded directories, the telephone base displays Memory is full. Replace existing directory? Press YES if replace an existing directory. Highlight the cell phone directory replaced and press SELECT. The screen displays Replace Cell Phone A directory? Press YES to confirm.5. When the downloading process is complete, the handset displays Download ended XXXX entries saved. You hear a confirmation tone. Press OK to return to the Bluetooth menu.NOTES:Certain cell hones do not support SIM card download. If this is the case, transferr the contacts from your SIM card to your cell phone memory first, and then download from your cell phone memory. For more information on how to transfer contacts from your SIM card to your cell phone memory, see the user’s manual of your cell phone.If Phone memory is chosen but with no entries saved, the telephone base displays No entries found. Download from SIM only? Press YES to confirm. If SIM card only is chosen but with no entries saved, the handset displays No entries found. Download from Phone only? Press YES to confirm. If Phone and SIM are chosen but with no entries saved in either or both directories, the telephone base displays No entries found. Download from Phone only? Press YES to confirm.When downloading the directory from your Bluetooth enabled cell phone, some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three categories may not transfer to your TL86103.For certain cell phones, you may need to press a key to confirm the directory download.••••••
30BluetoothBluetooth setupInterruption to directory downloadIf you are downloading a directory from a cell phone and the phone receives a call, the download process stops and the telephone base displays Download failed and all the handsets display CL) Download fail. When you try to view the downloaded directory, the telephone base and handsets display Last Download failed: MM/DD/YY. You need to download the directory again (see page 28).When you are downloading a directory from a cell phone and you wish to stop the download process, you may press STOP . The telephone base displays Download directory cancelled. The telephone base displays CL) Download fail when it returns to idle mode. NOTE: During the download process, do not attempt to make changes to your cell phone directory.View the directory download informationPress MENU on the telephone base in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Directory, and then press SELECT . Press CID, DIR, /RECORD or /DELETE to choose the desired downloaded directory, and then press OPTION . Press CID, DIR, /RECORD or /DELETE to highlight Last update, and then press SELECT .The telephone base displays Cell phone A Last Update: MM/DD/YY Total #XXXX. -OR-The telephone base displays Cell phone A Last Download failed: MM/DD/YY if there was an interruption during that directory download.Press OK to exit.NOTE: If a handset tries to access the directory while a Bluetooth directory download is in progress, the screen shows Not available at this time.1.2.3.4.••5.CELL PHONE ACell area codeLast updateRemove dirBACK SELECTCELL PHONE ALast update29/07/13Total #0159BACK OKAnswering sysDirectoryCaller ID logIntercomBACK SELECT
31BluetoothBluetooth setupChange PINYou may be required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000.To change the PIN:1. Press MENU on the telephone base in idle mode to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Bluetooth, and then press SELECT .3. Press CID, DIR, /RECORD or /DELETE to highlight Change PIN, and then press SELECT . The telephone base displays ENTER NEW PIN and the existing PIN.4. Use the dialing keys to enter a new 4-digit code.Press /DELETE to erase a digit.Press and hold /DELETE to erase all digits.Press CID or /REPEAT to move the cursor to the left. Press DIR or /SKIP to move the cursor to the right.5. Press SET to save.Cell ringerIf this feature is on and you have connected an iPhone (iOS 4.1 or later) to your telephone system, the telephone plays your iPhone ringtone when there is incoming call.1. Press MENU on the telephone base in idle mode to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Bluetooth, and then press SELECT . 3. Press CID, DIR, /RECORD or /DELETE to highlight Cell ringer, and then press SELECT .If there is more than one paired device on the device list, press CID, DIR, /RECORD or /DELETE to highlight the desired device, and then press SELECT . 4. Press CID, DIR, /RECORD or /DELETE to choose On or Off, and then press SET .NOTE: The quality of ringtone played on your telephone is subject to individual ringtone characteristics.••••BLUETOOTHDevice listDownload dirChange PINBACK SELECTENTER NEW PIN0000BACK SETBLUETOOTHDownload dirChange PINCell ringerBACK SELECTCELL RINGEROn OfffBACK SET
32Handset and telephone base settingsUse the menu to change the telephone base or cordless handset settings.Using a cordless handset:Press MENU when the cordless handset is not in use to enter the main menu.Press CID or DIR to highlight the feature to be changed. When scrolling through the menu, the selected menu item is highlighted.Press SELECT to select the highlighted item.Using the telephone base:Press MENU when the telephone base is not in use to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight the feature to be changed. When scrolling through the menu, the selected menu item is highlighted.Press SELECT to select the highlighted item. NOTE: Press OFF/CANCEL on the handset or CANCEL on the telephone base to cancel an operation, back up to the previous menu or exit the menu display. Press and hold OFF/CANCEL on the handset or CANCEL on the telephone base to return to idle mode.1.2.3.1.2.3.Telephone settings
33Telephone settingsHandset and telephone base settingsRinger volumeYou can select the ringer volume for incoming calls on all lines.Using a cordless handset:Press MENU in idle mode to enter the main menu.Press CID or DIR to highlight Ringers, and then press SELECT .Press SELECT to choose Ringer volume.Press CID or DIR to highlight All lines, Line 1, Line 2, Cell A, Cell B or PC call, and then press SELECT .Press CID or DIR to sample each ringer volume.Press SET to save. Your hear a confirmation tone and the screen returns to the previous menu. Using the telephone base:Press MENU in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Ringers, and then press SELECT .Press SELECT to choose Ringer volume.Press CID, DIR, /RECORD or /DELETE to highlight All lines, Line 1, Line 2, Cell A, Cell B or PC call, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to sample each ringer volume.Press SET to save. Your hear a confirmation tone and the screen returns to the previous menu. -OR-Press /VOLUME/ on the telephone base to set the ringer volume while the telephone base is in idle mode to set the ringer volume of the telephone base.Press SET to confirm and you hear a confirmation tone. NOTES:Changing the handset ringer volume does not affect the base ringer volume. If the ringer volume is set to off, that handset is silenced for all incoming calls.The ringer volume level also determines the ringer levels of intercom calls (page 73).If the ringer volume is set to off, the caller ID will not be announced and the screen will briefly display Caller ID won’t be announced.1.2.3.4.5.6.1.2.3.4.5.6.1.2.•••• RINGER VOLUME BACK S BACK SET RINGERS Ringer volume Ringer tone BACK SELECT RINGERS All lines Line 1 Line 2 BACK SELECT RINGERSRinger volume Ringer tone  SELECT BACK RINGERS  SELECT BACK
34Telephone settingsHandset and telephone base settingsRinger toneYou can select the ringer tones for incoming home and cell calls.Using a cordless handset:Press MENU in idle mode to enter the main menu.Press CID or DIR to highlight Ringers, and then press SELECT .Press CID or DIR to highlight Ringer tone, and then press SELECT .Press CID or DIR to highlight All lines, Line 1, Line 2, Cell A, Cell B or PC call, and then press SELECT .Press CID or DIR to sample each ringer tone. A sample of each ringer tone plays as you scroll through the choices.Press SELECT to save. You hear a confirmation tone and the screen returns to the previous menu. Using the telephone base:Press MENU in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Ringers, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to highlight Ringer tone, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to highlight All lines, Line 1, Line 2, Cell A, Cell B or PC call, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to sample each ringer tone. A sample of each ringer tone plays as you scroll through the choices.Press SELECT to save. You hear a confirmation tone and the screen returns to the previous menu. NOTE: When you turn off the ringer volume, you will not hear ringer tone.1.2.3.4.5.6.1.2.3.4.5.6.RINGER TONE All lines Line 1 Line 2 BACK SELECT RINGERS 1 2 3 BACK SELECT RINGER TONEAll lines Line 1Line 2  SELECT BACK RINGER TONE1 2 32
35Telephone settingsHandset and telephone base settingsLCD languageYou can select English, French, or Spanish to be used for all screen displays. Using a cordless handset:Press MENU in idle mode to enter the main menu.Press CID or DIR to highlight Settings, and then press SELECT .Press SELECT to choose LCD language.Press CID or DIR to choose from English, Français or Español, and then press SELECT . The screen prompts Set English/Français/Español as LCD language?Press YES to confirm. Your hear a confirmation tone and the screen returns to the previous menu. Press NO to cancel the operation.Using the telephone base:Press MENU in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Settings, and then press SELECT .Press SELECT to choose LCD language.Press CID, DIR, /RECORD or /DELETE to choose from English, Français or Español, and then press SELECT . The screen prompts Set English/Français/ Español as LCD language?Press YES to confirm. Your hear a confirmation tone and the screen returns to the previous menu. Press NO to cancel the operation. 1.2.3.4.5.1.2.3.4.5. LCD LANGUAGE E nglish Francais Espanol, BACK SELECT SETTINGS LCD language Voicemail # Clear voicemail BACK SELECT NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it back to English without going through the French or Spanish menus. Press MENU on the handset or telephone base in idle mode, and then enter 364#. To reset the LCD language back to English during a call, press OPTION on the handset or telephone base, and then enter 364#.SETTINGSLCD language Voicemail #Clr voicemail   SELECT BACK LCD LANGUAGE English Francais Espanol,
36Telephone settingsHandset and telephone base settingsSet date/timeThe answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. If you do not want to set the date and time automatically with caller ID information, turn this feature off (see Use caller ID to automatically set date and time on page 42). However, the year must be correct so that the day of the week can be calculated from the caller ID information. Before using the answering system, set the date and time as follows.After handset registration or a power failure, the handset or telephone base will prompt you to set the date and time. Follow the steps below to set the month, day, year and time. Using a cordless handset:To set the date and time manually:Press MENU in idle mode to enter the main menu.Press CID or DIR to highlight Set date/time, and then press SELECT .Press CID or DIR to choose the month, and then press NEXT, or enter the 2-digit number using the dialing keys.Press CID or DIR to choose the day, and then press NEXT, or enter the 2-digit number using the dialing keys.Press CID or DIR to choose the year, or enter the 2-digit number using the dialing keys, and then press NEXT to move on to set the time.Press CID or DIR to choose the hour, and then press SAVE, or enter the 2-digit number using the dialing keys.Press CID or DIR to choose the minute, and then press SAVE, or enter the 2-digit number using the dialing keys.Press CID or DIR to highlight AM or PM, or press 2 for AM or 7 for PM, and then press SAVE to confirm. You hear a confirmation tone and the screen returns to the previous menu.1.2.3.4.5.6.7.8. SET DATE 07/29/13 MM/DD/YY K S BACK SELECT SET TIME 0 5:41 P M K S BACK SELECT
37Telephone settingsSET DATE 07/29/13 MM/DD/YY  NEXT BACK SET TIME 05:41 PM   SAVE BACK Handset and telephone base settingsUsing the telephone base:To set the date and time manually:Press MENU in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Set date/time, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to choose the month, and then press NEXT, or enter the 2-digit number using the dialing keys.Press CID, DIR, /RECORD or /DELETE to choose the day, and then press NEXT, or enter the 2-digit number using the dialing keys.Press CID, DIR, /RECORD or /DELETE to choose the year, or enter the 2-digit number using the dialing keys, and then press NEXT to move on to set the time.Press CID, DIR, /RECORD or /DELETE to choose the hour, and then press SAVE, or enter the 2-digit number using the dialing keys.Press CID, DIR, /RECORD or /DELETE to choose the minute, and then press SAVE, or enter the 2-digit number using the dialing keys.Press CID, DIR, /RECORD or /DELETE to highlight AM or PM, or press 2 for AM or 7 for PM, and then press SAVE to confirm. You hear a confirmation tone and the screen returns to the previous menu.NOTE: If the clock is not set when a message is recorded, the system announces, “Time and day not set,” before it plays the message.1.2.3.4.5.6.7.8.
38Telephone settingsHandset and telephone base settingsCaller ID announceThe caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information. If the caller’s name is private or unknown, the phone number up to the last 11 digits will be spoken. If the caller’s phone number is also private or unknown, no information will be spoken. By default, the caller ID announce feature is programmed On.To turn on/off the caller ID announce:Using the telephone base:Press MENU in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Caller ID Annc, and then press SELECT . Press CID, DIR, /RECORD or /DELETE to choose On or Off, and then press SELECT . You hear a confirmation tone and the screen shows CID Annc ON/OFF on all HS & BS briefly before returning to the previous menu. NOTES: To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider.When there are up to five handsets registered, the telephone system supports caller ID announce for all handsets. If six or more handsets are registered, the system supports caller ID announce for the first four registered handsets only.This feature does not announce information for call waiting calls.When this feature is on, the telephone plays both the caller ID information and the ringer at the same time when there is an incoming call.It takes at least two rings for the phone to receive caller ID information and announce it. If the phone is answered before the end of the second ring, the phone won’t have time to announce the caller’s information.Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.Caller ID announce is available in English only.When this feature is on, the telephone plays both the caller ID information and the ringer at the same time when there is an incoming call.1.2.3.••••••••BluetoothRingersSet date/timeCaller ID AnncBACK SELECTCALLER ID ANNC OffOnBACK SELECT
39Telephone settingsHandset and telephone base settingsSet speed dial voicemail numberThis feature lets you save your voicemail number for easy access when you press and hold the 1 key.To set your voicemail number:Using a cordless handset:1. Press MENU in idle mode to enter the main menu.2. Press CID or DIR to highlight Settings, and then press SELECT.3. Press CID or DIR to highlight Voicemail #, and then press SELECT.4. Press CID or DIR to highlight Line 1 or Line 2, and then press SELECT.5. Use the dialing keys to enter the voicemail access number provided by your telephone service provider (up to 30 digits) when prompted.Press CID or DIR to move the cursor to the left or right.Press MUTE/DELETE to erase a digit.Press and hold MUTE/DELETE to erase all digits.Press and hold REDIAL/PAUSE to enter a dialing pause (a p appears).6. Press SAVE to confirm. There is a confirmation tone and the screen displays Voicemail # saved then returns to the previous menu.••••VOICEMAIL # LINE 1 LINE 2 BACK SELECT VOICEMAIL # 800-222-311- BACKSP SAVE SETTINGS Voicemail # Clear voicemail Key Tone BACK SELECT
40Telephone settingsHandset and telephone base settingsUsing a the telephone base:1. Press MENU in idle mode to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Settings, and then press SELECT.3. Press CID, DIR, /RECORD or /DELETE to highlight Voicemail #, and then press SELECT.4. Press CID, DIR, /RECORD or /DELETE to highlight Line 1 or Line 2, and then press SELECT.5. Use the dialing keys to enter the voicemail access number provided by your telephone service provider (up to 30 digits) when prompted.Press CID or /REPEAT to move the cursor to the left. Press DIR or /SKIP to move the cursor to the right.Press /DELETE to erase a digit.Press and hold /DELETE to erase all digits.Press and hold REDIAL/PAUSE on the telephone base to enter a dialing pause (a p appears).6. Press SAVE to confirm. There is a confirmation tone and the screen displays Voicemail # saved then returns to the previous menu.••••
41Telephone settingsHandset and telephone base settingsVoicemail (visual message waiting) numberIf you subscribe to a voicemail service offered by your telephone service provider, New voicemail and the icon appear on the telephone base and handset screens when you have new voicemail messages. Contact your service provider for more information and assistance about using your voicemail service.NOTES:This feature does not indicate new messages recorded on your phone’s built-in answering system.For more information about the difference between your answering system and voicemail, see page 114.Clear voicemail indicationUse this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the icon; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicator.To manually turn off the new voicemail indicator:Using a cordless handset:Press MENU in idle mode to enter the main menu.Press CID or DIR to highlight Settings, and then press SELECT .Press CID or DIR to highlight Clear voicemail, and then press SELECT . The screen shows Reset Voicemail Indication?Press YES to turn the voicemail indicator off. You hear a confirmation tone and the screen returns to the previous menu. Using the telephone base:Press MENU in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Settings, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to highlight Clear voicemail, and then press SELECT . The screen shows Reset Voicemail Indication?Press YES to turn the voicemail indicator off. You hear a confirmation tone and the screen returns to the previous menu.NOTES:Your telephone service provider voicemail might alert you to new messages with a stutter (broken) dial tone. Contact your telephone service provider for more details.••1.2.3.4.1.2.3.4.• Reset voicemail indication? NO YES SETTINGS LCD language Voicemail # Clear voicemail BACK SELECT SETTINGSLCD languageVoicemail #Clear voicemailBACK SELECT Reset voicemail indication? NO YES
42Telephone settingsHandset and telephone base settingsKey toneThe telephone base and handset are set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys.Using a cordless handset:Press MENU in idle mode to enter the main menu.Press CID or DIR to highlight Settings, and then press SELECT. Press CID or DIR to highlight Key tone, and then press SELECT . Press CID or DIR to select the desired volume or Off. Press SET to confirm. You hear a confirmation tone and the screen returns to the previous menu.Using the telephone base:Press MENU in idle mode to enter the main menu.Press CID or DIR to highlight Settings, and then press SELECT. Press CID or DIR to highlight Key tone, and then press SELECT . Press CID or DIR to select the desired volume or Off. Press SET to confirm. You hear a confirmation tone and the screen returns to the previous menu.Use caller ID to automatically set date and timeIf you subscribe to caller ID service, the date and time will be set automatically by the caller ID information. Follow the steps below to turn the CID time sync feature on or off. The default setting is On.Using the telephone base:Press MENU in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Settings, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to highlight CID time sync, and then press SELECT . Press CID, DIR, /RECORD or /DELETE to select On or Off, and then press SELECT to save. You hear a confirmation tone and the screen returns to the previous menu.1.2.3.4.5.1.2.3.4.5.1.2.3.4.  SELECT BACK SETTINGS Clear voicemail Key tone CID time sync   SELECT BACK SETTINGS Key tone CID time sync Dial mode SETTINGS Voicemail # Clear voicemail Key tone BACK SELECT KEY TONE BACK S BACK SET KEY TONE   SET BACK CID TIME SYNC On Off  SELECT BACK
43Telephone settingsHandset and telephone base settingsHome area codeIf you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature. If you do, you cannot place local calls from your caller ID log, as they will have only seven digits.Using a cordless handset:Press MENU in idle mode to enter the main menu.Press CID or DIR to highlight Directory, and then press SELECT .Press OPTION to choose Home.Press CID or DIR to highlight Home area code, and then press SELECT . The screen briefly shows Only for 7 digits dialing from Caller ID log.Use the dialing keys to enter a three-digit home area code.Press MUTE/DELETE to erase a digit.Press and hold MUTE/DELETE to erase all digits.Press CID or DIR to move the cursor to the left or right.Press SAVE to confirm. You hear a confirmation tone and the screen shows Area code will not show in Caller ID log briefly before returning to the previous menu.NOTE: If in the future, your telephone service provider requires you to dial ten digits to make a local call (area code plus telephone number), you need to delete your home area code. With the home area code displayed, press and hold MUTE/DELETE on the handset or press and hold /DELETE on the telephone base until the digits are deleted, and then presson the telephone base until the digits are deleted, and then press SAVE . The home area code is now restored to its default setting of _ _ _ (empty).1.2.3.4.5.•••6.•HOME AREA CODE --- SAVE BACKSP HOME AREA CODE - - - BACKSP SAVE
44Telephone settingsHandset and telephone base settingsUsing the telephone base:Press MENU in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Directory, and then press SELECT .Press OPTION to choose Home.Press CID, DIR, /RECORD or /DELETE to highlight Home area code, and then press SELECT . The screen briefly shows Only for 7 digits dialing from Caller ID log.Use the dialing keys to enter a three-digit home area code.Press /DELETE base to erase a digit.Press and hold /DELETE to erase all digits.Press CID or /REPEAT to move the cursor to the left. Press DIR or /SKIP to move the cursor to the right.Press SAVE to confirm. You hear a confirmation tone and the screen shows Area code will not show in Caller ID log briefly before returning to the previous menu.1.2.3.4.5.•••6.
45Telephone settingsHandset and telephone base settingsCell area codeMost cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code.If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your line 1 or line 2.Using a cordless handset:Press MENU in idle mode to enter the main menu.Press CID or DIR to highlight Directory, and then press SELECT .Press CID or DIR to highlight a desired downloaded directory, and then press OPTION .Press CID or DIR to highlight Cell area code, and then press SELECT . The screen briefly shows Only for 7 digits dialing from Caller ID log.Use the dialing keys to enter a three-digit home area code.Press MUTE/DELETE to erase a digit.Press and hold MUTE MUTE/DELETE to erase all digits.Press CID or DIR to move the cursor to the left or right.Press SAVE to confirm. You hear a confirmation tone and the screen shows Area code will not show in Caller ID log briefly before returning to the previous menu.1.2.3.4.5.•••6. CELL AREA CODE - - - BACKSP SAVE
46Telephone settingsHandset and telephone base settingsUsing the telephone base:Press MENU in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Directory, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to highlight a desired downloaded directory, and then press OPTION .Press CID, DIR, /RECORD or /DELETE to highlight Cell area code, and then press SELECT . The screen briefly shows Only for 7 digits dialing from Caller ID log.Use the dialing keys to enter a three-digit home area code.Press /DELETE base to erase a digit.Press and hold /DELETE to erase all digits.Press CID or /REPEAT to move the cursor to the left. Press DIR or /SKIP to move the cursor to the right.Press SAVE to confirm. You hear a confirmation tone and the screen shows Area code will not show in Caller ID log briefly before returning to the previous menu.1.2.3.4.5.•••6.CELL AREA CODE --- SAVE BACKSP
47Telephone settingsHandset and telephone base settingsDial modeThe dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone.Using the telephone base:Press MENU in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Settings, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to highlight Dial mode, and then press SELECT . Press CID, DIR, /RECORD or /DELETE to choose Touch-tone or Pulse, and then press SELECT. The screen shows Dial mode is touch-tone or Dial mode is pulse. You hear a confirmation tone and the screen returns to the previous menu. Line preferenceThe line preference setting determines the default line for the corded handset and speakerphone on a cordless handset and the telephone base for outgoing calls.Using the telephone base:1. Press MENU in idle mode to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Settings, and then press SELECT .3. Press CID, DIR, /RECORD or /DELETE to highlight Line preference, and then press SELECT .4. Press CID, DIR, /RECORD or /DELETE to highlight Auto, Line 1 or Line 2, and then press SELECT .5. Press SELECT to save. You hear a confirmation tone and the screen returns to the previous menu. NOTE: If both line 1 and line 2 are in use or on hold, the telephone system will take line 1.1.2.3.4.  SELECT BACK SETTINGS LCD languageLine preference Voicemail #  SELECT BACK DIAL MODEAuto Line 12 Line 2
48Telephone settingsHandset and telephone base settingsQUIET modeWhen QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal. After you turn on QUIET mode, this feature activates immediately and the answering system turns on automatically. When QUIET mode is on, the answering system takes calls and records messages without broadcasting them.To turn QUIET mode on:1. Press and hold QUIET # in idle mode to enter the QUIET mode setting screen. The screen shows SET QUIET MODE DURATION (1 to 12 hours) _ _.2. Use the dialing keys to enter the desired number of hours (1-12) you would like to turn on QUIET mode, and then press SELECT. Your screen briefly shows Answering sys is ON during quiet mode and then in the idle screen.To turn QUIET mode off:While QUIET mode is on, press and hold QUIET #. The screen then shows Quiet mode is off and you hear a confirmation tone.NOTES:If you change the base ringer, handset ringer, ringer volume, key tone, or caller ID announce features when QUIET mode is on, the sample plays but the feature is still muted after saving the setting.After QUIET mode is turned off or the set period of time has expired, all muted features will be activated again.The PTT function is not available when QUIET mode is on.Web addressYou can use this feature to view the AT&T website address.Using a cordless handset:Press MENU in idle mode to enter the main menu.Press CID or DIR to highlight Web address, and then press SELECT . The screen shows the AT&T website address.Press OK to exit.Using the telephone base:Press MENU in idle mode to enter the main menu.Press CID, DIR, /RECORD or /DELETE to highlight Web address, and then press SELECT . The screen shows the AT&T website address.Press OK to exit.••••1.2.3.1.2.3. SELECT BACK Caller ID Annc SettingsWeb address Voice commmad
49Telephone settingsHandset and telephone base settingsNo line alertIf there is no telephone line connected to line 1 and/or line 2 of the telephone base, the screens show L1) No line and/or L2) No line. If you do not want to display this message on the screens (for example, if you use the cell line only), you can turn the No line alert off using the code described below.To turn off the No line alert:Press MENU on the handset or telephone base in idle mode, and then enter 662#. You hear a confirmation tone.To turn the No line alert back on:Press MENU on the handset or telephone base in idle mode, and then enter 661#. You hear a confirmation tone.Cell alert If you have downloaded the Connect to Cell application and use the Alerts manager (page 18), there are message notifications sent to your telephone system. Your telephone system beeps once when your Android cell phone receives text messages, e-mails or social media updates. You can turn the alert tone on or off using the code described below. To turn the alert tone off:Press MENU on the handset or telephone base in idle mode, and then enter 252#. You hear a confirmation tone.To turn the alert tone back on:Press MENU on the handset or telephone base in idle mode, and then enter 251#. You hear a confirmation tone.
50Telephone operationTelephone operationMake, answer or end a line 1 or line 2 callThe TL86103 telephone base can be used to make or answer calls on 2 individual landlines. You can connect a maximum of 2 telephone lines to the telephone base. Using a cordless handset:To make a call on line 1 or line 2:Press LINE 1/FLASH, LINE 2/FLASH or /SPEAKER, and then enter the telephone number.To predial a call on line 1 or line 2:Enter the telephone number, and then press LINE 1/FLASH, LINE 2/FLASH or /SPEAKER.To answer a call on line 1 or line 2:Press LINE 1/FLASH, LINE 2/FLASH, /SPEAKER, or any dialing key (0-9 or TONE ). To end a call on line 1 or line 2:Press OFF/CANCEL, or put the cordless handset into the charger.Using the telephone base:To make a call on line 1 or line 2:Press 1 LINE, 2 LINE, SPEAKER , or lift the corded handset, and then enter the telephone number.To predial a call on line 1 or line 2:Enter the telephone number, and then press 1 LINE, 2 LINE or /SPEAKER.To answer a call on line 1 or line 2:Press 1 LINE, 2 LINE, SPEAKER , any dialing key (0-9 or TONE ), or lift the corded handset.To end a call on line 1 or line 2:Press the corresponding cell button, 1 LINE or 2 LINE.-OR-Press SPEAKER or return the corded handset to the telephone base.NOTES:The screen shows the elapsed time as you talk (in hours, minutes and seconds).When predialing (preview numbers before dialing), press MUTE/DELETE on the handset or /DELETE on the telephone base to backspace and delete; press and hold REDIAL/PAUSE on the handset or REDIAL/PAUSE on the telephone base to insert a dialing pause (a p appears).You cannot answer a call on line 1 or line 2 using your connected cell phone.•••Telephone operation
51Telephone operationTelephone operationUsing a Bluetooth, headset, DECT headset or a wireless speaker:You can use a Bluetooth headset, a DECT headset or a wireless speaker for calls on line 1 or line 2. However, you need to keep the device within 15 feet of the telephone base for optimal performance. Please see the user’s manual of your Bluetooth headset for more information of Bluetooth headset.To answer or end a call on line 1 or line 2 using a Bluetooth headset:Press the call key on your bluetooth headset.To answer or end a call on line 1 or line 2 using a DECT headset:Press ON/OFF on your DECT headset.To answer or end a call on line 1 or line 2 using a Wireless speaker:Press PHONE on your wireless speaker.If you make or answer a call on line 1 or line 2 on a handset, you can transfer the call to your headset. The handset remains active, but the handset earpiece and microphone are muted. If you hang up the handset, the call ends.To transfer a call from a handset to a Bluetooth headset:Using the telephone base:Press OPTION during a call on line 1 or line 2.Press CID, DIR, /RECORD or /DELETE to highlight Use BT headset, and then press SELECT. The telephone base displays Transferring audio to Headset A, the message disappears if the call is successfully transferred to the Bluetooth headset.To transfer a call from a handset to a DECT headset or a wireless speaker:Using a cordless handset or the telephone base:Press OPTION during a call on line 1 or line 2.Press CID or DIR on a handset, or CID, DIR, /RECORD or /DELETE on the telephone base, to highlight Intercom, and then press SELECT. Press CID or DIR on a handset, or CID, DIR, /RECORD or /DELETE on the telephone base, to highlight <HDST/SPK X>, and then press SELECT.Press CID or DIR on a handset, or CID, DIR, /RECORD or /DELETE on the telephone base, to highlight Transfer, and then press SELECT.••••••
52Telephone operationTelephone operationTo transfer a call from the Bluetooth/DECT headset or wireless speaker back to the handset:Using the telephone base:Press OPTION, and then press CID, DIR, /RECORD or /DELETE to highlight Use handset and press SELECT. To end a call that started at the handset:Using a cordless handset: Press OFF/CANCEL, or put the cordless handset into the charger. Call waiting on line 1 or line 2If you subscribe to call waiting service from your telephone service provider, you hear a tone if someone calls while you are already on a call.Press the corresponding line button, LINE 1/FLASH or LINE 2/FLASH on the handset, or press FLASH on the telephone base to put your current call on hold and take the new call.Press the same key at any time to switch back and forth between calls.•••
53Telephone operationTelephone operationMake, answer or end a cell callThe TL86103 can be used to make or answer calls on the cell line. You can connect a maximum of 2 Bluetooth enabled cell phones to the telephone base. Both cell phones can be used on cell calls at the same time. Using a cordless handset:To make a cell call:Press A Cell or B Cell, and then enter the telephone number.Press DIAL or /SPEAKER.To predial a cell call:Enter the telephone number, and then press A Cell or B Cell.To answer a cell call:Press /SPEAKER, A Cell or B Cell.To end a cell call:Press OFF/CANCEL, or put the cordless handset into the charger.Using the telephone base:To make a cell call:Press Cell A or Cell B , and then enter the telephone number.2. Press DIAL or SPEAKER , or lift the corded handset.To predial a cell call:Enter the telephone number, and then press Cell A or Cell B .To answer a cell call:Press SPEAKER , Cell A or Cell B , or lift the corded handset.To end a cell call:Press the corresponding cell button, Cell A or Cell B .-OR-Press SPEAKER or return the corded handset to the telephone base.NOTES:You can also use your cell phone to answer the call. If you answer with your cell phone, it disconnects from the telephone base.If you do not want to answer the call, press REJECT . When you try to make a cell call but your cell phone is not connected to the base, the telephone base displays Cellular phone not connected. Please connect to proceed. Press CONNECT on the telebase base to connect your cell phone to the telephone system. Refer to Bluetooth connection from idle mode on page 25 and Connect/disconnect an active device on page 26.1.2.1.•••
54Telephone operationTelephone operationCall waiting on the cell lineIf you subscribe to call waiting service from your cell phone service provider, you hear a beep if someone calls while you are already on a call.To answer the incoming call from the same cell line:Using a cordless handset:Press SWAP, A Cell or B Cell on the handset. The original call is put on hold and you take the new call.Press OPTION on the handset. Press CID or DIR to highlight Swap. Press SELECT to resume the original call. The other incoming cell call is put on hold.-OR-Using the telephone base:Press SWAP, Cell A or Cell B on the telephone base. The original call is put on hold and you take the new call.Press OPTION on the telephone base. Press CID or DIR to highlight Swap. Press SELECT to resume the original call. The other incoming cell call is put on hold.To answer the incoming call from the a different cell line:Using a cordless handset:Press A Cell or B Cell to put your current call on hold and take the new call.Press A Cell or B Cell at any time to switch back and forth between calls.Using the telephone base:Press Cell A or Cell B to put your current call on hold and take the new call.Press Cell A or Cell B at any time to switch back and forth between calls.NOTE:If you do not want to answer the incoming call from a different cell line, press REJECT . •••••••••
55Telephone operationTelephone operationAnswer an incoming cell call while on line 1 or line 2If you are on a call using line 1 or line 2 and you receive an incoming cell call, you hear a beep and A, B , or A B displays on the cordless handset or telephone base you are using. The telephone base and all other handsets ring.To answer the incoming cell call:Using a cordless handset:Press A Cell or B Cell to answer the incoming cell call. The call on line 1 or line 2 is automatically placed on hold, all other handsets and the telephone base display L1) On hold and/or L2) On hold. At the same time, the screens will display CL) A In use, CL) B In use, or CL) A&B In use.Using the telephone base:Press Cell A or Cell B to answer the incoming cell call. The call on line 1 or line 2 is automatically placed on hold, all handsets and the telephone base display L1) On hold and/or L2) On hold. At the same time, the screens will display CL) A In use, CL) B In use, or CL) A&B In use.To end the cell call:Using a cordless handset:Press OFF/CANCEL. Line 1 or line 2 is still on hold. The telephone base and all other handsets display L1) On hold and/or L2) On hold.Using the telephone base:Press Cell A or Cell B . Line 1 or line 2 is still on hold. All handsets display L1) On hold and/or L2) On hold.To resume the call on line 1 or line 2 On hold:Using a cordless handset:Press LINE 1/FLASH or LINE 2/FLASH on the handset.Using the telephone base:Press 1 LINE or 2 LINE on the telephone base.
56Telephone operationTelephone operationAnswer an incoming call on line 1 or line 2 while on a cell callIf you are on a cell call and you receive an incoming call on line 1 or line 2, you hear a beep, and then , , or , and Incoming call displays on the handset or telephone base you are using. The telephone base and all other handsets ring.To answer the incoming call on line 1 or line 2:Using a cordless handset:Press LINE 1/FLASH or LINE 2/FLASH on the cordless handset to answer the incoming call on line 1 or line 2. The cell call is automatically placed on hold. All screens display CL) A On hold, CL) B On hold, or CL) A&B On hold. At the same time, the screens will display L1) In use and/or L2) In use.Using the telephone base:Press 1 LINE or 2 LINE on the telephone base to answer the incoming call on line 1 or line 2. The cell call is automatically placed on hold. All screens display CL) A On hold, CL) B On hold, or CL) A&B On hold. At the same time, the screens will display L1) In use and/or L2) In use.To end the call on line 1 or line 2:Using a cordless handset:Press OFF/CANCEL on the cordless handset. The cell line is still on hold. All devices display CL) A On hold, CL) B On hold, or CL) A&B On hold.Using the telephone base:Press 1 LINE or 2 LINE on the telephone base. The cell line is still on hold. All devices display either CL) A On hold, CL) B On hold, or CL) A&B On hold.To resume the cell call On hold:Using a cordless handset:Press A Cell or B Cell on the handset.Using the telephone base:Press Cell A or Cell B on the telephone base.NOTE: If you have turned on your answering system and you do not answer the incoming call on line 1 or line 2, the call is answered by your answering system.
57Telephone operationTelephone operationMake, answer or end a softphone callYou can receive or make calls on the traditional landlines, cell lines, or VoIP calls through Skype or Microsoft Lync when the phone system base is connected to the AT&T Unified Call Manager software installed on your computer. Install the AT&T Unified Call Manager using the CD-ROM provided in the package (see page 11). For detailed installation and operation instructions of the software, refer to the Installation and Operation Guide which can also be found in the CD-ROM provided.To make a softphone call:Using a cordless handset or the telephone base:Enter the telephone number in idle mode.Press PC CALL to dial a softphone call. To answer the incoming softphone call:Using a cordless handset:Press /SPEAKER or ANSWER to answer the incoming softphone call.Using the telephone base:Press SPEAKER or lift the corded handset to answer the incoming softphone call.To hold a softphone call:Using a cordless handset or the telephone base:Press HOLD to hold the softphone line. The screen displays PC CALL ON HOLD. Press PC CALL to resume the call.To end a softphone call:Using a cordless handset:Press OFF/CANCEL, or put the cordless handset into the charger.Using the telephone base:Press SPEAKER or return the corded handset to the telephone base.NOTES:During a incoming call, the screens display Skype and Lync without any specfic details about the name and number of the caller. If the caller ID announce (page 38) is turned on, the telephone will announce Call from Skype or Call from Lync.If you do not want to answer the call, press REJECT . Missed call from softphone is logged in the caller ID log of the telephone system. Skype or Lync is stored as the name of the caller id log entry.The cordless handset or the telephone base screens display PC when the ringer of PC call is turned off.1.2.••••
58Telephone operationTelephone operationVoice commandTL86103 supports voice command recognition (VR) when the phone system is connected to AT&T Unified Call Manager at PC (see page 11). You can make calls through the voice command (name dialing) function using cordless handset, telephone base, DECT headset or wireless speaker while the phone system is idle and all lines are not in use. To make a call using voice command:Using a cordless handset:Press MENU in idle mode.Press CID or DIR to highlight Voice Command, and then press SELECT . The screen displays Processing Voice command...Speak the name of a directory entry to dial.Using the telephone base:Press MENU in idle mode.Press CID, DIR, /RECORD or /DELETE to highlight Voice Command, and then press SELECT . The screen displays Processing Voice command...Speak the name of a directory entry to dial.NOTES: When there is an incoming call from any line, the VR will be stopped immediately.To say a command again when processing, press STOP and select Voice Command again from the menu.If the voice command setting is set “Disable” in the AT&T Unified Call Manager, voice command requests will be rejected.1.2.3.1.2.3.•••
59Telephone operationConference callsConference calls on line 1 and line 2While you are on a call on line 1, and line 2 is on hold or in use, you can conference line 1 and line 2 using a handset or telephone base.To conference both line 1 and line 2:Using a cordless handset:Press OPTION.Press CID or DIR to highlight Conference.Press SELECT . The conferencing device’s screen displays Conf.Using the telephone base:Press OPTION.Press CID, DIR, /RECORD or /DELETE to highlight Conference.Press SELECT . The conferencing device’s screen displays Conf. To select an option while on a conference call:Using a cordless handset:Press OPTION.Press CID or DIR to highlight one of the following options:End Line 1End Line 2EqualizerCaller ID logDirectoryPress SELECT .Using the telephone base:Press OPTION.Press CID, DIR, /RECORD or /DELETE to highlight one of the following options:End Line 1End Line 2EqualizerCaller ID logDirectoryPress SELECT .NOTE: The option ‘Use BT headset’ will appear in the options menu on the telephone base if there is an active headset in the Bluetooth device list.1.2.3.1.2.3.1.2.•••••3.1.2.•••••3.
60Telephone operationConference callsTo end a conference call:Using a cordless handset:Press OFF/CANCEL, or put the cordless handset into the charger. The call continues until all people hang up.Using the telephone base:Press 1 LINE, 2 LINE, or put the corded handset back to the telephone base. The call continues until all people hang up.Conference calls on line 1 or line 2 with cell callsWhen you have calls established on line 1 or line 2, and the cell line, you can create a 3-way conference.To conference line 1 or line 2 with cell calls:Using a cordless handset:Press OPTION.Press CID or DIR to highlight Conference.Press SELECT . The conferencing device’s screen displays Conf.Using the telephone base:Press OPTION.Press CID, DIR, /RECORD or /DELETE to highlight Conference.Press SELECT . The conferencing device’s screen displays Conf.To select an option while on a conference call:Using a cordless handset:Press OPTION.Press CID or DIR to highlight one of the following options:End Line 1/2End Cell A/B lineEqualizerCaller ID logDirectoryPress SELECT .1.2.3.1.2.3.1.2.•••••3.
61Telephone operationConference callsUsing the telephone base:Press OPTION.Press CID, DIR, /RECORD or /DELETE to highlight one of the following options:End Line 1/2End Cell A/B lineEqualizerCaller ID logDirectoryPress SELECT .NOTE: The option ‘Use BT headset’ will appear in the options menu on the telephone base if there is an active headset in the Bluetooth device list.To end a conference call:Using a cordless handset:Press OFF/CANCEL, or put the cordless handset into the charger. The call continues until all people hang up.Using the telephone base:Press 1 LINE, 2 LINE, Cell A , Cell B , or put the corded handset back to the telephone base. The call continues until all people hang up.Using line 1 or line 2 and cell lines together:You can be on two different calls at the same time using a cell line and line 1 or line 2 with two handsets.You can be on a call using the cell line and a Bluetooth headset via line 1 or line 2 at the same time.If you are on a call using the cell line, you cannot join the call using your paired cell phone. However, you can join the call using another TL86103 device. Your cell phone is being used for the phone call so only features that are normally available during a call can be used.1.2.•••••3.•••
62Telephone operationOptions while on callsSilencing the ringerWhen the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normally at the preset volume.To silence the handset ringer:Using a cordless handset:Press SILENCE, OFF/CANCEL, MUTE/DELETE or QUIET #. The handset screen shows Ringer muted.To silence the base ringer:Using the telephone base:Press SILENCE, CANCEL or QUIET #. The telephone base screen shows Ringer muted.Page all devicesThis feature helps you find the misplaced devices.To start paging:Using the telephone base:Press MENU in idle mode. Press Page all devices, and then press SELECT to start the paging tone on all handsets for 60 seconds. All idle handsets ring and display ** Paging **To stop the paging tone on a cordless handset:Press SILENCE, MUTE/DELETE, QUIET # or OFF/CANCEL.To end paging:Using a cordless handset:Press STOP on the telephone base, or LINE 1/FLASH, LINE 2/FLASH, /SPEAKER, or any dialing key (0-9 or TONE ) on the handset.Using the telephone base:Press 1 LINE, 2 LINE, CANCEL or QUIET # on the telephone base.NOTES:If the handset ringer volume is set to off, the handset still rings when paged.If there is no response after 60 seconds, the paging ends.1.2.••
63Telephone operationOptions while on callsSpeakerphoneIf you are on speakerphone, displays on the handset or telephone base you are using.Using a cordless handset:During a call, press /SPEAKER on the cordless handset to switch between the speakerphone and normal cordless handset use.Using a corded handset:During a call, press SPEAKER on the telephone base to swtich between the speakerphone and normal corded handset use.Using the telephone base:During a call, press SPEAKER on the telephone base to end a call. Join a call in progressAnother handset can join you on an outside call. The call continues until all people hang up. You can share an outside call with telephone base and up to 4 system handsets.To join a call on line 1 or line 2:Using a cordless handset:Press LINE 1/FLASH, LINE 2/FLASH or /SPEAKER on another handset to join the call.Using the telephone base:Press 1 LINE, 2 LINE or SPEAKER to join the call.To join a cell call:Using a cordless handset:Press A CELL or B CELL on another handset to join the call.Using the telephone base:Press Cell A or Cell B to join the call.
64Telephone operationOptions while on callsVolume controlWhile on a call, you can adjust the listening volume on the handset or telephone base.If it is a cell call and the volume is too loud, too quiet or drops out, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone affects your cell call volume on a TL86103 cordless handset or telephone base.To adjust the listening volume of a cordless handset:Press CID/VOLUME or DIR/VOLUME while on a call.To adjust the listening volume of the telephone base:Press /VOLUME/ while on a call.NOTE: The handset earpiece volume setting (1-6) and speakerphone volume setting (1-6) are independent. The speakerphone volume setting of the telephone base (1-8) is also independent.MuteUse the mute function to turn off the microphone. You can hear the caller, but the caller cannot hear you.Using a cordless handset: To mute a call:While on a call, press MUTE/DELETE on the handset. When mute is on, the handset screen shows Microphone off for a few seconds and the MUTE icon appears until the mute function is turned off.To take a call off mute:Press MUTE/DELETE on the handset and resume speaking, the MUTE icon disappears, and the screen shows Microphone on for a few seconds. Mute is automatically canceled when you end the call.Using the telephone base: To mute a call:While on a call, press MUTE on the telephone base. When mute is on, the handset screen shows Microphone off for a few seconds and the MUTE icon appears until the mute function is turned off.To take a call off mute:Press MUTE on the telephone base and resume speaking, the MUTE icon disappears, and the screen shows Microphone on for a few seconds. Mute is automatically canceled when you end the call.
65Telephone operationOptions while on callsTemporary tone dialingIf you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call:1. Press TONE on the handset or telephone base.2. Use the dialing keys to enter the desired number. The telephone sends touch-tone signals.3. The telephone automatically returns to pulse dialing after you end the call.HoldYou can place any call on hold. You hear an alert tone at the telephone base if you have not taken the call off of hold after 14 minutes. You hear another alert tone at the telephone base 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects.To place a call on line 1 or line 2 On hold:Press HOLD on a handset or the telephone base. L1) On hold and/or L2) On hold appears on the handsets and telephone base. , , or flashes on the screens of handsets and the telephone base.To resume a call on line 1 or line 2 On hold:Press LINE 1/FLASH or LINE 2/FLASH on handsets, or 1 LINE or 2 LINE on the telephone base.To place a cell call On hold:Press HOLD a the handset or the telephone base. CL) A On hold, CL) B On hold, or CL) A&B On hold appears on the handsets and telephone base. A, B, or A B flashes on the screens of handsets and the telephone base.To resume a cell call On hold:Press A CELL or B CELL on the handset or CELL A or CELL B on the telephone base.••••
66Telephone operationOptions while on callsEqualizerThe equalizer feature enables you to change the audio quality to best suit your hearing.Using a cordless handset:While on a call on line 1 or line 2 or cell call, press OPTION.Press CID or DIR to highlight Equalizer, and then press SELECT .Press CID or DIR to select Treble 1, Treble 2, Bass or Natural (the default setting), and then press SELECT . Using the telephone base:While on a call on line 1 or line 2 or cell call, press OPTION.Press CID, DIR, /RECORD or /DELETE to highlight Equalizer, and then press SELECT .Press CID, DIR, /RECORD or /DELETE to select Treble 1, Treble 2, Bass or Natural (the default setting), and then press SELECT . NOTES:If you switch the call between the cordless handset and speakerphone pressing /SPEAKER, or between the corded handset and speakphone by or SPEAKER , the audio setting remains unchanged.The current equalizer setting remains unchanged until a new setting is selected.1.2.3.1.2.3.••
67Telephone operationOptions while on callsChain dialingUse this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.To access a number in the directory while on a call:Using a cordless handset:To access the directory while on a call:1. Press OPTION.2. Press CID or DIR to highlight Directory, and then press SELECT. 3. Press CID or DIR to highlight the desired directory, and then press REVIEW. 4. Press CID or DIR to highlight the desired entry or perform an alphabetical search (page 92).5. Press DIAL to dial the number shown. To access the caller ID log while on a call:1. Press OPTION. 2. Press CID or DIR to highlight Caller ID log, and then press SELECT.3. Press CID or DIR to highlight the desired number. 4. Press CALL to dial the number shown. To access the redial list while on a call:1. Press REDIAL/PAUSE to show the most recently dialed number. 2. Press CID or DIR to highlight the desired number.3. Press DIAL to dial the number shown.
68Telephone operationOptions while on callsUsing the telephone base:To access the directory while on a call:1. Press OPTION.2. Press CID, DIR, /RECORD or /DELETE to highlight Directory and then press SELECT. 3. Press CID, DIR, /RECORD or /DELETE to highlight the desired directory, and then press REVIEW. 4. Press CID, DIR, /RECORD or /DELETE to highlight the desired entry. Press DIAL to dial the number shown. To access the caller ID log while on a call:1. Press OPTION. 2. Press CID, DIR, /RECORD or /DELETE to highlight Caller ID log, and then press SELECT.3. Press CID, DIR, /RECORD or /DELETE to highlight the desired number. 4. Press CALL to dial the number shown. To access the redial list while on a call:1. Press REDIAL/PAUSE to show the most recently dialed number. 2. Press CID, DIR, /RECORD or /DELETE to highlight the desired number.3. Press DIAL to dial the number shown.NOTES:You cannot edit a directory entry while on a call. For more details about the directory, see pages 85-86.You cannot copy a caller ID entry into the directory while on a call. For more details about the caller ID log, see pages 96-95.If you press REDIAL/PAUSE on a cordless handset while on a call, you can only view the ten most recently dialed numbers but you cannot erase the entries. If you press REDIAL/PAUSE on the telephone base while on a call, you can delete the entries by pressing /DELETE. For more details about the redial memory, see pages 69-72.Press OFF/CANCEL on a cordless handset or CANCEL on the telephone base to exit redial, directory or caller ID log when on a call.••••
69Telephone operationRedialThe telephone base and each cordless handset store the last 10 dialed numbers (up to 30 digits each) in the redial list. The redial entries of each cordless handset and the telephone base are independent.Review the redial listUsing a cordless handset:Press REDIAL/PAUSE in idle mode.Press CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired number displays. The handset beeps twice at the end of the list.Press OFF/CANCEL to exit.Using the telephone base:Press REDIAL/PAUSE in idle mode.Press CID, DIR, /RECORD or /DELETE or REDIAL/PAUSE repeatedly to browse until the desired number displays. The telephone base beeps twice at the end of the list.Press CANCEL to exit.Dial a redial entryUsing a cordless handset:Press REDIAL/PAUSE in idle mode.Press CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired number displays. The handset beeps twice at the end of the list.Press LINE 1/FLASH, LINE 2/FLASH or /SPEAKER to dial using line 1 or line 2, or press A Cell or B Cell to dial using the cell line.-OR-Press LINE 1/FLASH, LINE 2/FLASH or /SPEAKER to dial using line 1 or line 2, or press A Cell or B Cell to dial using the cell line, and then press REDIAL/PAUSE .Press CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired number displays. The handset beeps twice at the end of the list.If you are using the cell line, press INSERT to select the desired number.3. Press DIAL to dial the number displayed.1.2.1.2.1.2.3.1.2.•
70Telephone operationRedialUsing the telephone base:Press REDIAL/PAUSE in idle mode.Press CID, DIR, /RECORD or /DELETE to browse until the desired number displays. The telephone base beeps twice at the end of the list.Press LINE 1, LINE 2 or SPEAKER to dial using line 1 or line 2, or press Cell A or Cell B to dial using the cell line.-OR-Press LINE 1, LINE 2 or SPEAKER to dial using line 1 or line 2, or press Cell A or Cell B to dial using the cell line, and then press REDIAL/PAUSE.Press CID, DIR, /RECORD or /DELETE, or REDIAL/PAUSE repeatedly to browse until the desired number displays. The handset beeps twice at the end of the list.If you are using the cell line, press INSERT to select the desired number.3. Press DIAL to dial the number displayed.NOTES:You can enter the area code in idle mode first, and then use the instructions above to highlight the desired entry, and press INSERT . The area code will be added in front of the selected redial number.1.2.3.1.2.••
71Telephone operationRedialSave a redial entry to the directoryUsing a cordless handset:Press REDIAL/PAUSE in idle mode.Press CID, DIR, or REDIAL/PAUSE repeatedly to browse until the desired number displays. Press SAVE.The handset displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary.Press MUTE/DELETE to erase a digit.Press and hold MUTE/DELETE to erase all digits.Press CID or DIR to move the cursor to the right or left.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).5 Press NEXT.6. Press CID, DIR to select one of the following types:HomeCellWorkOther7. Press NEXT. The screen displays ENTER NAME. Use the dialing keys (page 88) to enter a name.Press MUTE/DELETE to erase a character.Press and hold MUTE/DELETE to erase all characters.Press CID or DIR to move the cursor to the right or left.8. Press SAVE. The screen displays Saved. You hear a confirmation tone.1.2.3.4.•••••••••••
72Telephone operationRedialUsing the telephone base:Press REDIAL/PAUSE in idle mode.Press CID, DIR, /RECORD, /DELETE, or REDIAL/PAUSE repeatedly to browse until the desired number displays. Press SAVE.The handset displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary.Press /DELETE to erase a digit.Press and hold /DELETE to erase all digits.Press CID or /REPEAT to move the cursor to the left. Press DIR or /SKIP to move the cursor to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).5 Press NEXT.6. Press CID, DIR, /RECORD or /DELETE to highlight one of the following types:HomeCellWorkOther7. Press NEXT. The screen displays ENTER NAME. Use the dialing keys (page 88) to enter a name.Press /DELETE to erase a character.Press and hold /DELETE to erase all characters.Press CID or /REPEAT to move the cursor to the left. Press DIR or /SKIP to move the cursor to the right.8. Press SAVE. The screen displays Saved. You hear a confirmation tone.Delete a redial entry from the directoryUsing a cordless handset:Press REDIAL/PAUSE in idle mode.Press CID or DIR or REDIAL/PAUSE repeatedly to browse until the desired number displays.Press MUTE/DELETE to delete the displayed number. You hear a confirmation tone.Using a the telephone base:Press REDIAL/PAUSE in idle mode.Press CID, DIR, /RECORD, /DELETE, or REDIAL/PAUSE repeatedly to browse until the desired number displays.Press /DELETE or DELETE to delete the displayed number. You hear a confirmation tone.1.2.3.4.•••••••••••1.2.3.1.2.3.
73Multiple handset useIntercomUse the intercom feature for conversations between two devices, or a device and the telephone base. You can buy additional expansion handsets (model AT&T TL86003) for this telephone base to expand your telephone system (up to 12 handsets).To initiate, answer, and end an intercom call:Using a cordless handset:1. Press MENU in idle mode to enter the main menu. Press CID or DIR to highlight Intercom, and then press SELECT.If you have one handset, the handset shows Calling base. If you have more than one handset, the handset shows INTERCOM TO: Use the dialing keys to eenter a specific device number (0 for the telephone base, 1-9 for handsets 1-9, TONE followed by 0-2 for handsets 10-12, TONE followed by # for all devices; # for a single DECT headset, # followed by 1 or 2 for DECT headset/speaker 1 or DECT headset/speaker 2 respectively), or press CID or DIR to highlight the desired device and press SELECT. Your handset screen shows Calling HANDSET X, Calling Base or Calling all.The destination device(s) rings and shows HANDSET X is calling or HANDSET X is calling all (HANDSET represents the handset name, X represents the handset number).2. To answer the intercom call, press LINE 1/FLASH, LINE 2/FLASH, /SPEAKERSPEAKER, A CELL, B CELL, any dialing key (0-9, TONE ), or press ANSWER on the destination handset. Both devices now show Intercom. 3. To end the intercom call, press END, OFF/CANCEL, or put the cordless handset into the charger; or ppress END on the telephone base. Both devices display Intercom ended. •• Play messages Directory Caller ID log Intercom BACK SELECT INTERCOM TO: BASE 0 HANDSET 2 BACK SELECT
74Multiple handset useIntercomUsing the telephone base:1. Press MENU in idle mode to enter the main menu. Press CID, DIR, /RECORD, or /DELETE to highlight Intercom, and then press SELECT. If you have one handset, the telephone base shows Calling HANDSET X. If you have more than one handset, the telephone base shows INTERCOM TO: Use the dialing keys to enter a specific handset number (1-9 for handsets 1-9, TONE followed by 0-2 for handsets 10-12, TONE followed by # for all devices; # for a single DECT headset, # followed by 1 or 2 for DECT headset/speaker 1 or DECT headset/speaker 2 respectively), or press CID, DIR, /RECORD, or /DELETE to highlight the desired handset and press SELECT. The telephone base shows Calling HANDSET X or Calling all. The destination handset(s) rings and shows Base is calling, BASE is calling or BASE is calling all.2. To answer the intercom call, press 1 LINE, 2 LINE, SPEAKER , CELL A , CELL B , any dialing key (0-9, TONE ), ANSWER, or lift the corded handset. Both devices now show Intercom. 3. To end the intercom call, press END, OFF/CANCEL, or put the cordless handset into the charger; or ppress END on the telephone base. Both devices display Intercom ended. NOTES:Before the intercom call is answered, you can cancel it by pressing OFF/OFF/CANCEL on the handset or END on the telephone base..If the called device is not answered within 100 seconds, or accessing the directory or caller ID log, or is on a call, or is out of range, the initiating device shows No answer. Try again. To temporarily silence the intercom ringer, press OFF/CANCEL or MUTE/DELETE on the handset, or press CANCEL or /DELETE on the telephone base.You can only use one pair of devices at a time to make intercom calls.••••••Answering sysDirectoryCaller ID logIntercom   SELECT BACK INTERCOM TO:HANDSET 1HANDSET 2All   SELECT BACK
75Multiple handset useIntercomAnswer an incoming call during an intercom callWhen you receive an incoming call on line 1 or line 2 during an intercom call, the two devices on the intercom call hear an alert tone. The screens display , , or , and Incoming call, and then the caller ID. The telephone base rings and all other handsets ring.To answer a call on line 1 or line 2 during an intercom call:Using a cordless handset:Press LINE 1/FLASH, LINE 2/FLASH, or /SPEAKERSPEAKER to answer the call on line 1 or line 2. The intercom call ends automatically.Press OFF/CANCEL to end the intercom call without answering the incoming call. The telephone continues to ring.Using the telephone base:Press 1 LINE, 2 LINE, SPEAKER , or lift the corded handset to answer the call on line 1 or line 2. The intercom call ends automatically.Press BACK and then END to end the intercom call without answering the incoming call. The telephone continues to ring.When you receive an incoming cell call during an intercom call, the two devices on the intercom call hear an alert tone, and their screens display A, B , or A B, and then the caller ID. The telephone base rings and all other handsets ring.To answer a cell call during an intercom call:Using a cordless handset:Press A CELL or B CELL to answer the cell call and the intercom call ends automatically.Press OFF/CANCEL to end the intercom call without answering the incoming call. The telephone continues to ring.Using the telephone base:Press CELL A or CELL B to answer the cell call. The intercom call ends automatically.Press BACK and then END to end the intercom call without answering the incoming call. The telephone continues to ring. NOTES:During an intercom on the DECT headset/wireless Speaker, press ON/OFF on the DECT headset and PHONE on the wireless Speaker to end the intercom session, and then the ringer of the imcoming call rings. Press ON/OFF on the DECT headset and PHONE on the wireless Speaker to answer the incoming call.•••••••••
76Multiple handset useCall transfer using intercomUse the intercom feature to transfer an outside call to another system device or the telephone base. You can also share an outside call with another system device or the telephone base.To transfer an outside call:Using a cordless handset:When on an outside call, press OPTION.Press SELECT to choose Intercom. The call is automatically put on hold.If you have one handset, the outside call is put on hold and your handset displays Calling base. The telephone base rings and displays HANDSET is calling.If you have more than one handset, your handset displays INTERCOM TO:Press CID or DIR to select a destination handset and then press SELECT. Your handset displays Calling HANDSET X or Calling BASE. The destination device rings and displays HANDSET X is calling. -OR-Press 1-9 for HANDSET 1-9, TONE and 0 for HANDSET 10, TONE and 1 for HANDSET 11 or TONE and 2 for HANDSET 12; press # for a single DECT headset, # followed by 1 or 2 for DECT headset/speaker 1 or DECT headset/speaker 2 respectively. The destination handset rings and displays HANDSET X is calling.3. To answer the intercom call on the other device, press ANSWER, LINE 1/FLASH, LINE 2/FLASH, /SPEAKERSPEAKER, A CELL, B CELL or any dialing key (0-9 or TONE ) on the destination handset, or press 1 LINE, 2 LINE, SPEAKER on the telephone base. Both handsets and the telephone base show Intercom and the outside call is still on hold.4. From this intercom call, you have the following options:You can transfer the call. Press OPTION and then press SELECT to select Transfer on the calling handset. Your screen shows Call transferred. The other handset automatically connects to the outside call.You can let the other device join you on the outside call in a 3-way conversation. Press OPTION, and then CID or DIR to highlight Share call, and press SELECT. You can end the intercom call and continue the outside call with your handset. Press OFF/CANCEL, END , LINE 1/FLASH, LINE 2/FLASH, /SPEAKERSPEAKER, A CELL, B CELL on your handset (the outside call will automatically go off hold and reconnect with your handset). NOTES:If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers, press OFF/CANCEL or END on the originating handset.If the called device is not answered within 100 seconds, or accessing the directory or caller ID log, or is on a call, or is out of range, the initiating device shows No answer. Try again. and returns to the outside call.1.2.••••••••• Intercom Equalizer Directory Caller ID log BACK SELECT INTERCOM TO: BASE 0 HANDSET 2 All BACK SELECT
77Multiple handset useCall transfer using intercomTo transfer an outside call:Using the telephone base:When on an outside call, press OPTION.Press SELECT to choose Intercom. The call is automatically put on hold.If you have one handset, the outside call is put on hold and your handset displays Calling HANDSET. The telephone base rings and displays BASE is calling.If you have more than one handset, your base displays INTERCOM TO:Press CID, DIR, /RECORD, or /DELETE to select a destination handset and then press SELECT. Your telephone base displays Calling HANDSET X or Calling BASE. The destination device rings and displays BASE is calling. -OR-Press 1-9 for HANDSET 1-9, TONE and 0 for HANDSET 10, TONE and 1 for HANDSET 11 or TONE and 2 for HANDSET 12; press # for a single DECT headset, # followed by 1 or 2 for DECT headset/speaker 1 or DECT headset/speaker 2 respectively. The destination handset rings and displays BASE is calling.3. To answer the intercom call on any destination handset, press ANSWER, LINE 1/FLASH, LINE 2/FLASH, /SPEAKERSPEAKER, A CELL, B CELL or any dialing key (0-9 or TONE ) on the destination handset. Both handsets and the telephone base show Intercom and the outside call is still on hold.4. From this intercom call, you have the following options:You can transfer the call. Press OPTION and then press SELECT to select Transfer on the telephone base. Your screen shows Call transferred. The other handset automatically connects to the outside call.You can let the other device join you on the outside call in a 3-way conversation. Press OPTION, and then CID, DIR, /RECORD, or /DELETE to highlight Share call, and press SELECT.You can end the intercom call and continue the outside call with your handset. Press CANCEL, END, 1 LINE, 2 LINE, SPEAKER , CELL A or CELL B on the telephone base, or return the corded handset in the telephone base (the outside call will automatically go off hold and reconnect with the telephone base). NOTES:If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers, press CANCEL or END on the telephone base.If the called device is not answered within 100 seconds, or accessing the directory or caller ID log, or is on a call, or is out of range, the initiating device shows No answer. Try again. and returns to the outside call.1.2.•••••••••Answering sysDirectoryCaller ID logIntercom   SELECT BACK INTERCOM TO:HANDSET 1HANDSET 2All   SELECT BACK
78Multiple handset usePush-to-talk (PTT)You can directly broadcast messages from one handset or telephone base to the speakerphone of one or a group of other devices. Press and hold PUSH TO TALK on a handset or PTT on the telephone base to begin a two-way communication. Only one device can talk at a time. While talking to another device, press and hold PUSH TO TALK on the handset or PTT on the telephone base. You must release PUSH TO TALK on the handset or PTT on the telephone base, so the other person can respond.Only one PTT session can be active at a time.While PTT is in use between two devices, other devices cannot use the intercom feature but can access the answering system.When you attempt to place a PTT call to another device which is accessing the answering system or on an intercom call or outside call, your device screen shows Not available at this time.NOTE: The PTT function is not available when QUIET mode is on.Turn PTT on or offUsing a cordless handset:1. Press PUSH TO TALK when the handset is not in use. The PUSH TO TALK menu displays.2. Press CID or DIR to highlight PTT On/Off, and then press SELECT.3. Press CID or DIR to choose On or Off, and then press SELECT.Using the telephone base:1. Press PTT when the telephone base is not in use. The PUSH TO TALK menu displays.2. Press CID, DIR, /RECORD or /DELETE to highlight PTT On/Off, and then press SELECT.3. Press CID, DIR, /RECORD or /DELETE to choose On or Off, and then press SELECT.NOTE: The handset or the telephone base screen displays PTT when PTT is turned off.•••••/PTT
79Multiple handset usePush-to-talk (PTT)PTT call to a single deviceUsing a cordless handset:1. There are a few ways to begin a PTT call to a single device. When the hand-set is not in use:If you have one handset, press and hold PUSH TO TALK.If you have more than one handset: Press PUSH TO TALK on the handset, and then use the dialing keys to enter the destination device number.-OR- Press PUSH TO TALK on the handset. Press CID or DIR to highlight the destination device number, and then press SELECT or PUSH TO TALK.The handset shows Connecting to HANDSET X... (HANDSET represents the handset name, X represents the destination handset number) or Connecting to BASE 0... (BASE 0 represents the base name) for a few seconds. When the connection is made, both your and the destination device screens display Press and hold [PTT] to talk. 2. Press and hold PUSH TO TALK. A chirp indicates your microphone is on. Speak towards the device. Your voice is broadcast to the destination device.While you are speaking, your handset shows PTT To HANDSET X or PTT To BASE 0.3. Release PUSH TO TALK after speaking. Both devices beep once again and the screens show Press and hold [PTT] to talk, and then you can press and hold PUSH TO TALK to continue speaking or the destination device can respond (see Answer a PTT call on page 82).4. To end the PTT call, press OFF/CANCEL or END, or place the handset in the charger. The handset shows Push to talk ended.NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.••
80Multiple handset usePush-to-talk (PTT)Using the telephone base:1. There are a few ways to begin a PTT call to a single handset. When the tele-phone base is not in use:If you have one handset, press and hold PTT.If you have more than one handset: Press PTT, and then use the dialing keys to enter the destination handset number. -OR- Press CID, DIR, /RECORD or /DELETE to highlight the destination handset number, and then press SELECT or PTT.The telephone base shows Connecting to HANDSET X... (HANDSET represents the handset name, X represents the destination handset number) for a few seconds. When the connection is made, both the telephone base and destination handset display Press and hold [PTT] to talk. 2. Press and hold PTT. A chirp indicates your microphone is on. Speak towards the telephone base. Your voice is broadcast to the destination handset. While you are speaking, the telephone base shows PTT To HANDSET X.3. Release PTT after speaking. Both devices beep once again and the screens show Press and hold [PTT] to talk, and then you can press and hold PTT to continue speaking or the destination device can respond (see Answer a PTT call on page 82).4. To end the PTT call, press CANCEL or END. The telephone base shows Push to talk Ended for a few seconds.NOTE: After PTT is released, the PTT call remains open for a short time. If no one presses PTT within 10 seconds, the PTT call ends automatically.••
81Multiple handset usePush-to-talk (PTT)PTT call to multiple devicesWhen there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first three or four registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls. To call multiple devices:Using a cordless handset:1. You have two ways to call multiple devices. When the handset is not in use:Press and hold PUSH TO TALK until the handset shows Connecting to group...Press PUSH TO TALK. Press CID or DIR to choose Group. Press SELECT or press PUSH TO TALK and your handset shows Connecting to group...When the connection is made, both the caller and the destination parties hear a beep. The speakerphones on all other devices automatically activate.2. You need to press and hold PUSH TO TALK when you want to speak. Speak towards the handset. Your voice is broadcast to all devices.3. Release PUSH TO TALK after speaking.4. Any extension can reply (see Answer a PTT call on page 74).NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within ten seconds, the PTT call ends automatically.ne.Using the telephone base:1. You have two ways to call multiple handsets. When the telephone base is not in use:Press and hold PTT until the screen shows Connecting to group...Press PTT. Press CID, DIR, /RECORD or /DELETE to choose Group. Press SELECT or PTT and the telephone base shows Connecting to group...When the connection is made, both the caller and the destination parties hear a beep. The speakerphones on all other devices automatically activate.2. You need to press and hold PTT when you want to speak. Speak towards the telephone base. Your voice is broadcast to all devices.3. Release PTT after speaking.4. Any extension can reply (see Answer a PTT call on page 82).NOTE: After PTT is released, the PTT call remains open for a short time. If no one presses PTT within ten seconds, the PTT call ends automatically.••••
82Multiple handset usePush-to-talk (PTT)Answer a PTT callYou can respond to a PTT call as described below.Using a handset or the telephone base:When your device receives a PTT call, it beeps and shows Press and hold [PTT] to talk. When the other party is speaking, your speakerphone light is on, and your device shows:PTT From HANDSET X To devices: X (the first X represents the initiating handset number, and the second X represents your handset number; a maximum of four handset numbers appear).-OR-PTT From BASE 0 To devices: X (the X represents your handset number; a maximum of four handset numbers appear).When your speakerphone light is off (the screen shows Press and hold [PTT] to talk), press and hold PUSH TO TALK on your handset or PTT on your telephone base. You will hear a chirp. Speak towards the device.While you are speaking, your device shows PTT To Handset: X (X represents the handset numbers of one or more destination handsets; a maximum of four handset numbers appear) or PTT To devices: X (X represents the handset numbers of one or more destination handsets; a maximum of four handset numbers appear).Your voice is broadcast to all destination devices.After speaking, release PUSH TO TALK on your handset or PTT on your telephone base. Your device will beep. After the beep, if your speakerphone light is off, you can press and hold PUSH TO TALK on your handset or PTT on your telephone base to continue speaking, or the destination device can respond.1.2.••3.••
83Multiple handset usePush-to-talk (PTT)Change a one-to-one PTT call to an intercom callYou can convert a one-to-one PTT session to an intercom call. Using a cordless handset or the telephone base:When your device shows Press and hold [PTT] to talk, press INTCOM. The screen shows Switch to Intercom? Press SELECT. Your device displays Calling BASE or Calling HANDSET X. The destination device briefly shows Push to talk Ended and then HANDSET X is calling or BASE is calling. The destination device rings.Press LINE 1/FLASH, LINE 2/FLASH or any dialing keys (0-9, or TONE ) on the destination handset, or press 1 LINE, 2 LINE or any dialing keys (0-9, or TONE ) on the telephone base to answer the intercom call. Both devices now show Intercom.To end the intercom call, press OFF/CANCEL or END on your cordless handset, or place the cordless handset in the charger; or press END on the telephone base. Both screens show Intercom ended.Answer an incoming call during a PTT callWhen you receive an outside call during PTT, there is an alert tone.Using a cordless handset or the telephone base:During a one-to-one PTT, press LINE 1/FLASH, LINE 2/FLASH, A CELL or B CELL on the initiating or destination handset, or press 1 LINE, 2 LINE, CELL A or CELL B on the telephone base. The PTT call ends automatically and the outside call is answered.During a one-to-group PTT call, press LINE 1/FLASH, LINE 2/FLASH, A CELL or B CELL on the initiating handset, or press LINE 1, LINE2, CELL A or CELL B on the telephone base. The PTT call ends automatically and the outside call is answered.During a one-to-group PTT call, press LINE 1/FLASH, LINE 2/FLASH, A CELLor B CELL on any one of the destination handsets, or press 1 LINE, 2 LINE, CELL A or CELL B on the telephone base. That device answers the outside call. The PTT call continues for the rest of the PTT participants.To leave the PTT call without answering the incoming call, press OFF/CANCEL on your handset or CANCEL on your telephone base. The telephone continues to ring.1.2.3.4.••••
84Multiple handset usePush-to-talk (PTT)Make an outgoing call during PTT callUsing a cordless handset or the telephone base:During a one-to-one PTT call, press LINE 1/FLASH or LINE 2/FLASH on your handset or 1 LINE or 2 LINE on the telephone base to get a dial tone. The PTT call ends automatically.During a one-to-group PTT call, press LINE 1/FLASH or LINE 2/FLASH on the initiating handset or 1 LINE or 2 LINE on the telephone base. The PTT call ends automatically and you get a dial tone.During a one-to-group PTT call, press LINE 1/FLASH or LINE 2/FLASH on any one of the destination handsets or 1 LINE or 2 LINE on the telephone base. That device gets a dial tone. The PTT call continues for the rest of the PTT participants.End or leave a PTT callUsing a cordless handset or the telephone base:For one-to-one PTT calls, both initiating and destination devices can end the PTT call. For PTT calls to multiple devices, the initiating device can end the PTT call. If any one of the destination devices leaves the PTT call, the call continues until all participants or the initiator hangs up.Press OFF/CANCEL or END on the handset, or press CANCEL or END on the telephone base. The screens show Push to talk Ended. -OR-Place the cordless handset in the charger, and then the handset returns to idle mode. The telephone base screen shows Push to talk Ended. NOTE: After PUSH TO TALK on the handset or PTT on the telephone base is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK on the handset or PTT on the telephone base within ten seconds, the PTT call ends automatically.•••
85About the directoryThe home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each of the downloaded directories stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on one device apply to all.Only one device can review the directory at a time. If another device tries to enter the directory, its screen shows Not available at this time.When there are no records in the directory, the screen shows Directory empty.When the directory is full and you try to save an entry, the screen shows Directory full.When you try to save a number already stored in the directory, the screen shows Number already saved.All of the instructions on pages 78-86 for the directories apply to the home directory and all downloaded directories. Creating a new entry on pages 78-81 only applies to the home directory.You cannot create new entries in your downloaded directories from the TL86103 handset. Entries must be downloaded from your cell phone (see Download directory on pages 28-29).•••••Directory
86DirectoryCreate directory entriesCreate a new entry in the home directoryUsing a cordless handset:1. Press MENU on the handset in idle mode to enter the main menu.2. Press CID or DIR to highlight Directory, and then press SELECT.3. Press OPTION to choose Home.4. Press SELECT to choose Add contact. The screen displays ENTER NUMBER.5. Use the dialing keys to entser a telephone number.Press CID or DIR to move the cursor to the left or right.Press MUTE/DELETE to erase a digit.Press and hold MUTE/DELETE to erase all digits.Press and hold REDIAL/PAUSE to enter a dialing pause (a p appears).-OR-Copy a number from the redial list. Press REDIAL/PAUSE and then CID or DIR, or REDIAL/PAUSE repeatedly to locate the number. Press INSERT to copy the displayed number.6. Press NEXT.7. Press CID or DIR to highlight one of the following types:HomeCellWorkOther8. Press NEXT. The screen displays ENTER NAME. 9. Use the dialing keys (see page 88) to enter a name (up to 15 characters). Press CID or DIR to move the cursor to the left or right.Press 0 to add a space.Press MUTE/DELETE to erase a character.Press and hold MUTE/DELETE to erase all characters.Press a>A to change the next letter to upper or lower case.10. Press SAVE to confirm and the screen shows Saved. You hear a confirmation tone.•••••••••••••
87DirectoryCreate directory entriesUsing the telephone base:1. Press MENU on the telephone base in idle mode to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Directory, and then press SELECT.3. Press OPTION to choose Home.4. Press SELECT to choose Add contact. The screen displays ENTER NUMBER.5. Use the dialing keys to enter a telephone number.Press CID or /REPEAT to move the cursor to the left. Press DIR or /SKIP to move the cursor to the right.Press /DELETE to erase a digit.Press and hold /DELETE to erase all digits.Press and hold REDIAL/PAUSE to enter a dialing pause (a p appears).-OR-Copy a number from the redial list. Press REDIAL/PAUSE and then CID or DIR, or REDIAL/PAUSE repeatedly to locate the number. Press INSERT to copy the displayed number.6. Press NEXT.7. Press CID, DIR, /RECORD or /DELETE to highlight one of the following types:HomeCellWorkOther8. Press NEXT. The screen displays ENTER NAME. 9. Use the dialing keys (see page 88) to enter a name (up to 15 characters). Press CID or /REPEAT to move the cursor to the left. Press DIR or /SKIP to move the cursor to the right.Press 0 to add a space.Press /DELETE to erase a character.Press and hold /DELETE to erase all characters.Press a>A to change the next letter to upper or lower case.10. Press SAVE to confirm and the screen shows Saved. You hear a confirmation tone. •••••••••••••
88DirectoryCreate directory entriesDialing keysNOTE: When entering a name in the directory, the first letter of each word is automatically capitalized.Dialing keysCharacters by number of key presses123456789101111.-‘()*#&/,2ABCabc23DEFdef34GHI ghi 45JKLjkl56MNOmno67PQRSpqr s78TUVtuv89WXY Zwxy z 90space 0*#
89DirectoryCreate directory entriesAdd a predialed telephone number to the directoryYou can save a predialed telephone number to the directory. Using a cordless handset:1. Enter the telephone number when in idle mode, and then press SAVE to move on to edit the number and then press NEXT. 2. Press CID or DIR to highlight one of the following types:HomeCellWorkOther3. Press NEXT. The screen displays ENTER NAME.4. Use the dialing keys to edit the name.Press CID or DIR to move the cursor to the left or right.Press MUTE/DELETE to erase a character.Press and hold MUTE/DELETE to erase all characters.5. Press SAVE to save the entry. There is a confirmation tone and the screen shows Saved.Using the telephone base:1. Enter the telephone number when in idle mode, and then press SAVE to move on to edit the number and then press NEXT. 2. Press CID, DIR, /RECORD or /DELETE to highlight one of the following types:HomeCellWorkOther3. Press NEXT. The screen displays ENTER NAME.4. Use the dialing keys to edit the name.Press CID or /REPEAT to move the cursor to the left. Press DIR or /SKIP to move the cursor to the right.Press /DELETE to erase a character.Press and hold /DELETE to erase all characters.5. Press SAVE to save the entry. There is a confirmation tone and the screen shows Saved.••••••••••••••
90DirectoryReview the directoryReview directory entriesUsing a cordless handset:1. Press DIR when in idle mode. 2. Press CID or DIR to highlight a directory, and then press REVIEW.3. Press CID or DIR to browse. -OR-1. Press MENU when in idle mode. 2. Press CID or DIR to highlight Directory, and then press SELECT.3. Press CID or DIR to highlight a directory, and then press REVIEW.4. Press CID or DIR to browse. -OR-1. Press OPTION while on a call.2. Press CID or DIR to highlight Directory, and then press SELECT.3. Press CID or DIR to highlight a directory, and then press REVIEW.4. Press CID or DIR to browse.
91DirectoryReview the directoryUsing the telephone base:1. Press DIR when in idle mode. 2. Press CID, DIR, /RECORD or /DELETE to highlight a directory, and then press REVIEW.3. Press CID, DIR, /RECORD or /DELETE to browse. -OR-1. Press MENU when in idle mode. 2. Press CID, DIR, /RECORD or /DELETE to highlight Directory, and then press SELECT.3. Press CID, DIR, /RECORD or /DELETE to highlight a directory, and then press REVIEW.4. Press CID, DIR, /RECORD or /DELETE to browse. -OR-1. Press OPTION while on a call.2. Press CID, DIR, /RECORD or /DELETE to highlight Directory, and then press SELECT.3. Press CID, DIR, /RECORD or /DELETE to highlight a directory, and then press REVIEW.4. Press CID, DIR, /RECORD or /DELETE to browse. NOTES: When the desired entry displays, press # (pound key) on the handset or telephone base repeatedly to show different dialing options.Directory empty appears if there are no directory entries.••
92DirectorySearch the directory3-character alphabetical searchYou can use the enhanced 3-character search to find your contacts quickly and efficiently.Using a cordless handset or the telephone base:1. Follow the steps in Review directory entries on the previous page to enter the directory.2. When an entry appears, use the dialing keys to enter the letters associated with the name (see page 88). You can enter up to 3 letters for the search. The letters will show at the top left hand corner of the screen. After you have entered one to three letters, the system starts searching in the directory. If there is no name matching the letter(s) entered, the next closest match in alphabetical order appears. If necessary, press CID or DIR on the cordless handset, or CID, DIR, /RECORD or /DELETE on the telephone base to browse.NOTE: The cursor automatically moves to the next position 2 seconds after you enter a letter. If you do not enter another letter in the coming 2 seconds, the system starts searching in the directory.
93DirectoryDial, edit or delete a directory entryDial a directory entryYou can dial a directory entry on any line. To dial a directory entry:1. Search for the desired entry in the directory (see Review directory entries and 3-character alphabetical search on pages 90-92). 2. When the desired entry appears, press # (pound key) repeatedly on the handset or telephone base to show different dialing options.3. When the displayed number is in the correct format, press LINE 1/FLASH, LINE 2/FLASH or /SPEAKER on the handset, or 1 LINE, 2 LINE, SPEAKER on the telephone base, or lift the corded handset to use line 1 or line 2. Press CELL A or CELL B on the handset or CELL A or CELL B on the telephone base to use the cell line. Edit a directory entryYou can edit any directory entry. However, be aware that if you download a directory from a cell phone again, the directory is erased and replaced with the current cell phone directory. If you have edited the downloaded entries on the TL86103, those changes are lost. To avoid losing changes made to the downloaded directory, we suggest that you edit numbers in your cell phone, and then download the directory.Using a cordless handset:1. Search for the desired entry in the directory (see Review directory entries and 3-character alphabetical search on pages 90-92).2. When a directory entry displays, press EDIT. The screen shows EDIT NUMBER along with the phone number to be edited. 3. Use the dialing keys to edit the number:Press CID or DIR to move the cursor to the left or right.Press MUTE/DELETE to erase a digit.Press and hold MUTE/DELETE to erase all digits.Press and hold REDIAL/PAUSE to add a dialing pause (a p appears).4. Press NEXT.5. Press CID or DIR to highlight one of the following types.HomeCellWorkOther6. Press NEXT. The screen displays EDIT NAME.••••••••888-883-24451-888-883-2445883-24451-883-2445
94DirectoryDial, edit or delete a directory entry7. Use the dialing keys to edit the name.Press CID or DIR to move the cursor to the left or right.Press MUTE/DELETE to erase a character.Press and hold MUTE/DELETE to erase all characters.8. Press SAVE to save the entry. There is a confirmation tone and the screen shows Saved.Using the telephone base:1. Search for the desired entry in the directory (see Review directory entries and 3-character alphabetical search on pages 90-92).2. When a directory entry displays, press EDIT. The screen shows EDIT NUMBER along with the phone number to be edited. 3. Use the dialing keys to edit the number:Press CID or /REPEAT to move the cursor to the left. Press DIR or /SKIP to move the cursor to the right.Press /DELETE to erase a digit.Press and hold /DELETE to erase all digits.Press and hold REDIAL/PAUSE to add a dialing pause (a p appears).4. Press NEXT.5. Press CID, DIR, /RECORD or /DELETE to highlight one of the following types.HomeCellWorkOther6. Press NEXT. The screen displays EDIT NAME.7. Use the dialing keys to edit the name.Press CID or /REPEAT to move the cursor to the left. Press DIR or /SKIP to move the cursor to the right.Press /DELETE to erase a character.Press and hold /DELETE to erase all characters.8. Press SAVE to save the entry. There is a confirmation tone and the screen shows Saved.••••••••••••••
95DirectoryDial, edit or delete a directory entryEdit the type of a directory entryIf you only want to edit the type of a directory entry:1. Search for the desired entry in the directory (see Review directory entries and 3-character alphabetical search on pages 90-92).2. When a directory entry displays, press LABEL on a handset or TONE on the telephone base. 3. Enter the corresponding shortcut keys shown in the below table. Type PressHome 1Cell 2Work 3Other 4-OR-Press CLEAR to erase the assigned label.Delete a directory entryUsing a cordless handset or the telephone base:1. Search for the desired entry in the directory (see Review directory entries and 3-character alphabetical search on pages 90-92).2. When the desired entry appears, press MUTE/DELETE on the handset, or /DELETE or DELETE on the telephone base. The screen displays Delete contact? and the name of the entry. Press YES to confirm.3. The screen displays Contact deleted and then the next alphabetical entry in the directory. You hear a confirmation tone.NOTE: Once a directory entry is deleted, it cannot not be retrieved.
96DirectoryDial, edit or delete a directory entryRemove a downloaded directoryUsing a cordless handset:Search for the desired downloaded directory in the directory menu (see Review directory entries and 3-character alphabetical search on pages 82-83).When the desired downloaded directory is chosen, press OPTION , and then press CID or DIR to highlight Remove dir.Press SELECT . The screen displays Directory Cell Phone A will be erased. Press YES to confirm. The screen displays Erasing directory... You hear a confirmation tone.Using the telephone base:Search for the desired downloaded directory in the directory menu (see Review directory entries and 3-character alphabetical search on pages 82-83).When the desired downloaded directory is chosen, press OPTION , and then press CID, DIR, /RECORD or /DELETE to highlight Remove dir.Press SELECT . The screen displays Directory Cell Phone A will be erased. Press YES to confirm. You hear a confirmation tone.1.2.3.4.1.2.3.4.
97About caller IDThis product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring.Information about caller ID with call waitingCaller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if: You have both caller ID and call waiting, but as separate services (you may need to combine these services).You have only caller ID service, or only call waiting service.You don’t subscribe to caller ID or call waiting services.There are fees for caller ID services. In addition, services may not be available in all areas.This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date, along with the call information, are from the telephone service provider.Caller ID information may not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. You can only view a maximum of 15 digits of every caller ID log entry. NOTE: You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service. •••Caller ID
98Caller IDCaller ID logHow the caller ID log worksThe telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to the telephone base and all handsets, so changes made using any handset or the telephone base are reflected in all other devices. If you answer a call before the information appears on the screen, it does not show in the caller ID log.NOTE: Each entry may have up to 24 digits for the phone number and 15 characters for the name.Missed (new) call indicatorWhen a handset or the telephone base is in idle mode and has new or missed calls, its screen shows XX Missed calls. If there are more than 99 missed calls, the handset screen will show XXX Missed calls.All new and missed entries are counted as missed calls. Each time you review a new caller ID log entry (indicated by NEW on the screen), the number of missed calls decreases by one. If you do not want to review the missed calls one by one, but still want to keep them in the caller ID log, you can press and hold OFF/CANCEL on the handset for four seconds when the handset is idle, or press and hold CANCEL on the telephone base for four seconds when the telephone base is idle. You will hear a confirmation tone. All the entries in the caller ID log become old (reviewed already), and the missed calls message goes away.Memory matchIf the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.NOTE: The number shown in the caller ID log will be in the format sent by the telephone service provider. The telephone service provider usually delivers ten-digit phone numbers (area code plus telephone number). If the telephone number of the caller does not match a number in your directory, the name will appear as it is delivered by the telephone service provider.
99Caller IDCaller ID operationReview the caller ID logReview the caller ID log to find out who called, to return the call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log.Using a cordless handset or the telephone base:1. When a handset or the telephone base is in idle mode, press CID on the handset or on the telephone base to review the caller ID log in reverse chronological order starting with the most recent call. -OR- Review the caller ID log by pressing MENU. Press CID or DIR on the handset or CID, DIR, /RECORD or /DELETE on the telephone base to highlight Caller ID log, and then press SELECT twice to select Review.2. Press CID or DIR on the handset or CID, DIR, /RECORD or /DELETE on the telephone base to scroll through the list.NOTE: Only one handset or the telephone base can review the caller ID log at a time. If another device tries to enter the directory or caller ID log, it shows Not available at this time.CIDCALLER ID CHARLIE JOHNSON888-883-24455:32am 8/06 SA8VE NEWCHARLIE JOHNSON888-883-24455:32am 8/06 BACK SAVE NEW SAVE BACK Caller’s nameCaller’s numberTime of callAppears if it is a new or missed call.Date of callCaller’s nameCaller’s numberTime of callAppears if it is a new or missed call.Date of callLine source of the callLine source of the call
100Caller IDCaller ID operationView dialing optionsAlthough the incoming caller ID log entries have ten digits (the area code plus the seven-digit number), in some areas, you may need to dial only the 7 digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.While reviewing the caller ID log, press # (pound key) repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.When the number is in the correct format for dialing.Press LINE 1/FLASH, LINE 2/FLASH or /SPEAKER on a cordless handset, or press 1 LINE, 2 LINE, or SPEAKER on the on the telephone base, or lift the corded handset to call the number using line 1 or line 2.-OR-Press CELL A or CELL B on a cordless handset or CELL A or CELL B on the telephone base to call the number using the cell line.Dial a caller ID log entryUsing a cordless handset or the telephone base:1. When in the caller ID log, press CID or DIR on the handset, or CID, DIR, /RECORD or /DELETE, on the telephone base to browse.2. Press LINE 1/FLASH, LINE 2/FLASH or /SPEAKER on the handset, or 1 LINE, 2 LINE or SPEAKER on the telephone base, or lift the corded handset to dial the displayed entry using line 1 or line 2. -OR- Press CELL A or CELL B on the handset or CELL A or CELL B on the telephone base to dial the display entry using the cell line.888-883-24451-888-883-2445883-24451-883-2445888-883-24451-888-883-2445883-24451-883-2445Press # (pound key)Press 1
101Caller IDCaller ID operationSave a caller ID log entry to the directoryCaller ID log entries can only be saved to the Home directory.Using a cordless handset:1. Select a desired entry in the caller ID log (see Review the caller ID log on page 99).2. When the desired entry appears, press # (pound key) repeatedly to show different dialing options.3. When the number is in correct format, press SAVE. The screen displays EDIT NUMBER. 4. Use the dialing keys to edit the number.Press CID or DIR to move the cursor to the left or right.Press MUTE/DELETE to backspace and erase a digit.Press and hold MUTE/DELETE to erase the entire entry.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).5. Press NEXT. 6. Press CID or DIR to highlight one of the following types:HomeCellWorkOther7. Press NEXT. The handset displays EDIT NAME.8. Use the dialing keys (page 80) to edit the name.Press CID or DIR to move the cursor to the left or right.Press MUTE/DELETE to erase a character.Press and hold MUTE/DELETE to erase all characters.Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).9. Press SAVE to confirm. The screen shows Saved. ••••••••••••
102Caller IDCaller ID operationUsing the telephone base:1. Select a desired entry in the caller ID log (see Review the caller ID log on page 99).2. When the desired entry appears, press # (pound key) repeatedly to show different dialing options.3. When the number is in correct format, press SAVE. The telephone base displays EDIT NUMBER. 4. Use the dialing keys to edit the number.Press CID or /REPEAT to move the cursor to the left. Press DIR or /SKIP to move the cursor to the right.Press /DELETE to backspace and erase a digit.Press and hold /DELETE to erase the entire entry.Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).5. Press NEXT. 6. Press CID, DIR, /RECORD or /DELETE to highlight one of the following types:HomeCellWorkOther7. Press NEXT. The telephone base displays EDIT NAME.8. Use the dialing keys (page 80) to edit the name.Press CID or /REPEAT to move the cursor to the left. Press DIR or /SKIP to move the cursor to the right.Press /DELETE to erase a character.Press and hold /DELETE to erase all characters.Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).9. Press SAVE to confirm. The telephone base shows Saved. NOTES: If the caller’s name you received from the telephone service provider is all in capital letters, the first letter of every word remains a capital letter, while other letters become lowercase. However, the next letter after the prefix “Mac”, “Mc”, “D’”, “C’” or “O’”, is kept as a capital letter. For example, the “D” in “MacDonald” is kept as a capital letter. Another exception is that “VAN DER” will be changed to “Van der”.If the telephone number from the caller ID information has already been saved in the directory under a different name, the new name will overwrite the old one.••••••••••••••
103Caller IDCaller ID operationDelete caller ID log entriesTo delete an entry:Using a cordless handset:Press MUTE/DELETE on the handset.Using the telephone base:Press /DELETE or DELETE the telephone base to delete the shown entry.To delete all entries:Using a cordless handset:1. Press MENU when in idle mode.2. Press CID or DIR to highlight Caller ID log, and then press SELECT.3. Press CID or DIR to highlight Delete all calls, and then press SELECT.4. When the screen shows Delete all calls?, press YES to confirm. There is a confirmation tone and the screen returns to the previous menu. Using the telephone base:1. Press MENU when in idle mode.2. Press CID, DIR, /RECORD or /DELETE to highlight Caller ID log, and then press SELECT.3. Press CID, DIR, /RECORD or /DELETE to highlight Delete all calls, and then press SELECT.4. When the screen shows Delete all calls?, press YES to confirm. There is a confirmation tone and the screen returns to the previous menu.
104Caller IDReasons for missing caller ID informationThere are occasions when other information or no information shows for various reasons:On-screen message ReasonPRIVATE NUMBER The caller prefers not to show the phone number.PRIVATE NAME The caller prefers not to show the name.PRIVATE CALLER The caller prefers not to show the phone number and name. UNKNOWN NUMBER Your telephone service provider cannot determine the caller’s number.UNKNOWN NAME Your telephone service provider cannot determine the caller’s name.UNKNOWN CALLER Your telephone service provider cannot determine the caller’s name and telephone number. Calls from other countries may also generate this message.
105Answering system settingsUse the answering system menu of the telephone base to set up the announcement message, turn the answering system or message alert tone on or off, activate call screening, or change the number of rings, remote access code or message recording time. If you turn off the answering system and you change any setting in the answering system setup menu, the answering system automatically turns on again.AnnouncementYour outgoing announcement plays when calls are answered by the answering system.The telephone has a default outgoing announcement, “Hello, please leave a message after the tone.” You can use this default announcement, or record your own. You can record an announcement up to 90 seconds. The system does not record any announcement shorter than two seconds.To play a new outgoing announcement:Using the telephone base:1. When the telephone base is in idle mode, press MENU to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Answering system, and then press SELECT ..3. Press CID, DIR, /RECORD or /DELETE to highlight Mailbox 1 or Mailbox 2, and then press SELECT.4. Press SELECT again to select Announcement.5. Press SELECT to select Play annc, and then press SELECT.Answering system ANSWERING SYSTEMAnnouncement Delete all oldRecord memo  SELECT BACK Playing announcement  STOP RECORD
106Answering systemAnswering system settingsTo record a new outgoing announcement:Using the telephone base:1. When the telephone base is in idle mode, press MENU to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Answering system, and then press SELECT ..3. Press CID, DIR, /RECORD or /DELETE to highlight Mailbox 1 or Mailbox 2, and then press SELECT.4. Press SELECT again to select Announcement.5. Press SELECT to select Record annc. The system announces, “Record after the tone. Press STOP when you are done.” 6. Speak towards the telephone base to record your announcement. Press STOP to end recording. Your recorded announcement plays. -OR-1. When the telephone base is in idle mode, press /RECORD.2. Press CID, DIR, /RECORD or /DELETE to highlight Announcement, and then press SELECT ..3. Press CID, DIR, /RECORD or /DELETE to highlight Mailbox 1 or Mailbox 2, and then press SELECT.The system announces, “Record after the tone. Press STOP when you are done.” 4. Speak towards the telephone base to record your announcement. Press STOP to end recording. Your recorded announcement plays.To listen to the recorded announcement again, scroll to Play annc and press SELECT. Recording announcement STOP
107Answering systemAnswering system settingsTo delete or reset your outgoing announcement:Using the telephone base:1. When the telephone base is in idle mode, press MENU to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Answering system, and then press SELECT ..3. Press CID, DIR, /RECORD or /DELETE to highlight Mailbox 1 or Mailbox 2, and then press SELECT.4. Press SELECT again to select Announcement.5. Press CID, DIR, /RECORD or /DELETE to highlight Play annc, and then press SELECT..6. While the announcement is playing, press /DELETE to delete the announcement. The system announces “Announcement deleted” and the screen shows Annc. Reset.-OR-1. When the telephone base is in idle mode, press MENU to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Answering system, and then press SELECT ..3. Press CID, DIR, /RECORD or /DELETE to highlight Mailbox 1 or Mailbox 2, and then press SELECT.4. Press SELECT again to select Announcement.5. Press CID, DIR, /RECORD or /DELETE to highlight Reset annc, and then press SELECT. The screen shows Reset to default annc?6. Press YES to confirm. The system announces “Announcement deleted” and the screen shows Announcement reset to default.When your announcement is deleted, the system answers calls with the default announcement described on page 105. You cannot delete the default announcement. Reset to default annc? YES NO Announcement reset to default
108Answering systemAnswering system settingsAnswer on/offUnless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages.To turn the answering system on or off:Using the telephone base:Press /LINE 1 ANS ON/OFF or /LINE 2 ANS ON/OFF to turn the corresponding answering system on or off. If the answering system is turned on, it announces, “Calls will be answered.” If the answering system is turned off, it announces, “Calls will not be answered.”-OR-1. When the telephone base is in idle mode, press MENU to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Answering system, and then press SELECT ..3. Press CID, DIR, /RECORD or /DELETE to highlight Mailbox 1 or Mailbox 2, and then press SELECT.4. Press CID, DIR, /RECORD or /DELETE to highlight Answer ON/OFF, and then press SELECT.5. Press CID, DIR, /RECORD or /DELETE to highlight On or Off, and then press SELECT to save the setting. You hear a confirmation tone. NOTE: If the answering system is off and there is an incoming call, the system answers after ten rings and announces, “Please enter your remote access code.” For more information about remote access, see page 122.Play messagesAnswering system DirectoryCaller ID log SELECT BACK ANSWERING SYSTEMDelete all oldRecord memoAnswer ON/OFF SELECT BACK ANSWER ON/OFFOn Off SELECT BACK
109Answering systemCall screeningUse this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing LINE 1/FLASH, LINE 2/FLASH or /SPEAKER on the handset, or pressing 1 LINE, 2 LINE or SPEAKER on the telephone base, or lift the corded handset to answer the incoming call.Answering system settingsTo change the setting: Using the telephone base:1. When the telephone base is in idle mode, press MENU to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Answering system, and then press SELECT ..3. Press CID, DIR, /RECORD or /DELETE to highlight Mailbox 1 or Mailbox 2, and then press SELECT..4. Press CID, DIR, /RECORD or /DELETE to highlight Ans system setup, and then press SELECT.5. Press SELECT to select Call screening.6. Press CID, DIR, /RECORD or /DELETE to choose On or Off. 7. Press SELECT to save the setting. You hear a confirmation tone.NOTE: For more information on call screening, see page 116.ANS SYSTEM SETUPCall screening# of ringsRemote codeBACK SELECTCALL SCREENINGOn OffBACK SELECT
110Answering systemAnswering system settingsNumber of ringsYou can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages. This feature allows you to check for new messages and avoid paying long distance charges when calling from out of your local area. By default, the answering system answers an incoming call after four rings. To set the number of rings:Using the telephone base:1. When the telephone base is in idle mode, press MENU to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Answering system, and then press SELECT ..3. Press CID, DIR, /RECORD or /DELETE to highlight Mailbox 1 or Mailbox 2, and then press SELECT.4. Press CID, DIR, /RECORD or /DELETE to highlight Ans system setup, and then press SELECT.5. Press CID, DIR, /RECORD or /DELETE to highlight # of rings, and then press SELECT. 6. Press CID, DIR, /RECORD or /DELETE to choose among 2, 3, 4, 5, 6 or Toll saver.7. Press SELECT to save the setting. You hear a confirmation tone.NOTE: If you set the number of rings for the answering system as 2 or 3 rings, the caller ID announce feature may not have enough time to announce the caller’s full information.ANS SYSTEM SETUPCall screening# of ringsRemote codeBACK SELECT# OF RINGS 6 54BACK SELECT
111Answering systemAnswering system settingsRemote access codeTo access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19.Using the telephone base:1. When the telephone base is in idle mode, press MENU to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Answering system, and then press SELECT ..3. Press CID, DIR, /RECORD or /DELETE to highlight Mailbox 1 or Mailbox 2, and then press SELECT.4. Press CID, DIR, /RECORD or /DELETE to highlight Ans system setup, and then press SELECT.5. Press CID, DIR, /RECORD or /DELETE to highlight Remote code, and then press SELECT.6. Use the dialing keys to enter a two-digit number. Press /DELETE to backspace and delete a digit. 7. Press SAVE to save the setting. You hear a confirmation tone.ANS SYSTEM SETUPCall screening# of ringsRemote codeBACK SELECT REMOTE CODE19BACK SAVE
112Answering systemAnswering system settingsMessage alert toneWhen the message alert tone is set to On, and there is at least one new message, the telephone base beeps every ten seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset.To change the setting:Using the telephone base:1. When the telephone base is in idle mode, press MENU to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Answering system, and then press SELECT ..3. Press CID, DIR, /RECORD or /DELETE to highlight Mailbox 1 or Mailbox 2, and then press SELECT.4. Press CID, DIR, /RECORD or /DELETE to highlight Ans system setup, and then press SELECT.5. Press CID, DIR, /RECORD or /DELETE to highlight Msg alert tone, and then press SELECT.6. Press CID, DIR, /RECORD or /DELETE to choose On or Off. 7. Press SELECT to save the setting. You hear a confirmation tone.NOTES:The message alert tone beeps only if all the conditions below are met: - Answering system is on. - Message alert tone setting is on. - There are new messages.To temporarily turn off the message alert tone, see page 115.••ANS SYSTEM SETUP# of ringsRemote codeMsg alert toneBACK SELECTMSG ALERT TONEOn OffBACK SELECT
113Answering systemAnswering system settingsMessage recording timeYou can set the recording time allowed for incoming messages. The message length is three minutes by default. To change the setting:Using the telephone base:1. When the telephone base is in idle mode, press MENU to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Answering system, and then press SELECT ..3. Press CID, DIR, /RECORD or /DELETE to highlight Mailbox 1 or Mailbox 2, and then press SELECT.4. Press CID, DIR, /RECORD or /DELETE to highlight Ans system setup, and then press SELECT.5. Press CID, DIR, /RECORD or /DELETE to highlight Recording time, and then press SELECT.6. Press CID, DIR, /RECORD or /DELETE to choose 3 minutes, 2 minutes or 1 minute, and then press SELECT to save the setting. You hear a confirma-tion tone.ANS SYSTEM SETUPRemote codeMsg alert toneRecording timeBACK SELECTRECORDING TIME3 minutes 2 minutes 1 minuteBACK SELECT
114Answering systemAbout the answering systemAnswering system and voicemail indicatorsYour telephone has separate indicators for two different types of voice messages: those recorded on its built-in answering system and those recorded in your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.If and L1) XX New msgs and/or L2) XX New msgs display on the telephone base and handsets, there are new messages in the built-in answering system. To listen to messages recorded on your digital answering system, press /LINE 1 MAIL BOX or /LINE 2 MAIL BOX on the telephone base. To listen to messages with a handset, see To listen to messages on a cordless handset on page 117.If , , or , and L1) Voicemail and/or L2) Voicemail display on telephone base and handsets, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. Using the answering system and voicemail togetherYou can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.••
115Answering systemAbout the answering systemMessage capacityThe answering system can record and store up to 99 messages. Each message can be up to 3 minutes in length depending on the message length set. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.When there are new messages (including memos) on the answering system, the number of messages stored shows in the message counter.If the answering system has less than three minutes of recording time left, it announces, “Less than three minutes to record,” before message playback at the handset or the telephone base. L1) Rec mem low and/or L2) Rec mem low displays on the device screen in idle mode. When you turn on the answering system at the telephone base, it announces, “Calls will be answered. Less than three minutes to record.” If the memory is full, the answering system announces, “Memory is full,” before message playback. The device screen displays L1) Rec mem full and/or L2) Rec mem full in idle mode. Once the memory is full, you cannot turn the answering system back on if it has been turned off, nor can you record new messages until old ones have been deleted. Memory full displays if you want to turn on the answering system on the handset but there is no memory. Voice promptsThe system provides voice prompts to guide you through the setup procedures at the telephone base, message playback, remote access and recording outgoing announcements.Temporarily turning off the message alert toneIf the message alert tone is turned on, the telephone base beeps every ten seconds when there are new messages. Pressing any telephone base key temporarily silences the message alert tone. The message alert tone resumes when you receive another message.
116Answering systemAbout the answering systemCall screeningTo screen a call at the telephone base:If the answering system and call screening are on (see Call screening on page 109), the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.Options while a message is being recorded:Press /VOLUME/ on the telephone base to adjust the call screening volume.Press /LINE 1 MAIL BOX, /LINE 2 MAIL BOX or SILENCE to temporarily silence the call screening.Press /LINE 1 MAIL BOX, /LINE 2 MAIL BOX or SCREEN to temporarily turn on the call screening if call screening is set to off.Press 1 LINE, 2 LINE, SPEAKER , or lift the corded handset to answer the call.To screen a call at the handset:If the answering system is on and your answering system is recording a message, press SCREEN to screen the call on your handset and the screen displays the caller ID information. If you do not subscribe to caller ID service, the handset shows Incoming call.Options while a message is being recorded:Press CID/VOLUME or DIR/VOLUME on the handset to adjust the call screening volume.Press OFF/CANCEL or SILENCE to temporarily silence the call screening.Press SCREEN to temporarily turn on the call screening if call screening is set to off.Press /SPEAKERSPEAKER to broadcast the announcement and the incoming message through the speakerphone. Press again to turn off the speakerphone.Call interceptWhen a caller is leaving a message on your answering system, you can stop recording and talk to the caller by pressing the corresponding line button LINE 1/FLASH or LINE 2/FLASH, or /SPEAKER on the handset. You can also press the corresponding line button 1 LINE or 2 LINE, or SPEAKER on the telephone base; or lift the corded handset.••••••••
117Answering systemMessage playbackIf you have both new and old messages, you can play either new or old messages. The caller ID information displays on the screens when you play messages and you can call back the caller.When playback begins, the handset and telephone base screens display the message status, caller ID information, and time and date of the message recorded. You hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, “End of messages.” and the screen displays End of messages.To listen to messages at the telephone base:1. Press /LINE 1 MAIL BOX or /LINE 2 MAIL BOX on the telephone base to listen to the messages. If there are new and old messages, news messages will play automatically.If there are only new or only old messages, they will play automatically.When the handset is playing a message, its screen shows [2]-Call info and the caller’s name or number. If the caller’s information is unavailable, the handset shows No caller info.The system announces the number of messages, and then begins playback. The message sequence is shown on the telephone base. If there are no recorded messages, the telephone base shows No messages and you hear, “You have no message.”To listen to messages on a cordless handset:1. When the handset is in idle mode, press MENU to enter the main menu.2. Press SELECT to select Play messages.3. Press CID or DIR to highlight Mailbox 1 or Mailbox 2, and then press SELECT.If there are new and old messages, press CID or DIR to select Play new msgs or Play old msgs, and then press SELECT. If there are only new or only old messages, they will play automatically.The system announces the number of messages, and then begins playback. The message sequence is shown on the handset. If there are no recorded messages, the handset shows No messages and you hear, “You have no messages.”••••
118Answering systemMessage playbackOptions during playbackWhen a message is playing, you can adjust the playback volume, skip, repeat, pause or delete the message. When messages are playing on the telephone base:Press /VOLUME/ to adjust the speaker volume.Press /SKIP or SKIP to skip to the next message. Press /REPEAT or REPEAT to repeat the message currently playing. Press /REPEAT or REPEAT twice to listen to the previous message.Press /DELETE to delete the current message. The system advances to the next message.Press 2 to pause the playback and show the caller ID information.Press 1 LINE, 2 LINE, SPEAKER or CALL to use line 1 or line 2, or press Cell A or Cell B to use the cell line to call back the caller. If necessary, press QUIET # (pound key) or 1 to show different dialing options.Press CANCEL or BACK to restart the playback. If you do not call back within 10 seconds, message playback restarts. Press 1 LINE, 2 LINE, Cell A or Cell B to pause the message playback. The telephone base screen displays Call back? with the caller ID information. If the dialing format used is not correct, press QUIET # (pound key) or 1 to show different dialing options. Press CALL to call back the caller, or BACK to restart the message playback. If the dialing format used is not correct, and then use the option above to choose the correct format before calling back the caller.Press /LINE 1 MAIL BOX, /LINE 2 MAIL BOX or CANCEL to stop the playback.•••••••••
119Answering systemMessage playbackWhen messages are playing on a cordless handset:Press /SPEAKER to play the messages through the handset earpiece. Press /SPEAKER again to return to playing messages through the speakerphone.Press CID/VOLUME or DIR/VOLUME to adjust the speakerphone volume.Press SKIP to skip to the next message.Press REPEAT to repeat the message currently playing. Press REPEAT twice to listen to the previous message.Press DELETE to delete the current message.Press 2 to pause the playback and show the caller ID information. Press LINE 1/FLASH, LINE 2/FLASH, /SPEAKER or CALL to use line 1 or line 2, or press A Cell or B Cell to use the cell line to call back the caller. If necessary, press # (pound key) or 1 to show different dialing options.Press OFF/CANCEL or BACK to restart the playback. If you do not call back within 10 seconds, message playback restarts.Press LINE 1/FLASH, LINE 2/FLASH, A Cell or B Cell to pause the message playback. The handset displays Call back? with the caller ID information. If the dialing format used is not correct, press QUIET # (pound key) or 1 to show different dialing options. Press CALL to call back the caller, or BACK to restart the message playback. If the dialing format used is not correct, and then use the option above to choose the correct format before calling back the caller.Press OFF/CANCEL to stop the playback. ••••••••••
120Answering systemMessage playbackDelete all old messagesYou can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on the telephone base:1. When the telephone is idle, press /DELETE.2. Press CID, DIR, /RECORD or /DELETE to highlight Mailbox 1 or Mailbox 2, and then press SELECT. The screen shows Delete all old messages?3. Press YES to confirm. The screen displays Deleting then All old msgs deleted! You hear a confirmation tone.-OR-1. Press MENU when in idle mode to enter the main menu.2. Press CID, DIR, /RECORD or /DELETE to highlight Answering system, and then press SELECT .3. Press CID, DIR, /RECORD or /DELETE to highlight Mailbox 1 or Mailbox 2, and then press SELECT.4. Press CID, DIR, /RECORD or /DELETE to highlight Delete all old, and then press SELECT. The screen shows Delete all old messages?5. Press YES to confirm. The screen displays Deleting then All old msgs deleted! You hear a confirmation tone.
121Answering systemRecording and playing memosMemos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using the telephone base. Play and delete them the same way as incoming messages.Record a memoUsing the telephone base:1. When the telephone base is in idle mode, press MENU to enter the main menu.2. Press /DELETE to highlight Answering system, and then press SELECT .3. Press CID, DIR, /RECORD or /DELETE to highlight Mailbox 1 or Mailbox 2, and then press SELECT.4. Press CID, DIR, /RECORD or /DELETE to high-light Record memo, and then press SELECT. The system announces, “Record after the tone. Press STOP when you are done.” 5. Speak towards the handset to record a memo.6. Press STOP to stop recording. The systems announces, “Recorded.” and the returns to the previous menu.-OR-1. When the telephone base is in idle mode, press /RECORD.2. Press CID, DIR, /RECORD or /DELETE to highlight Memo, and then press SELECT ..3. Press CID, DIR, /RECORD or /DELETE to highlight Mailbox 1 or Mailbox 2, and then press SELECT.The system announces, “Record after the tone. Press STOP when you are done.” 4. Speak towards the handset to record a memo.5. Press STOP to stop recording. The systems announces, “Recorded.” and the returns to the previous menu.NOTES:The system announces “Memory is full,” if you attempt to record a memo when the memory is full.Each memo can be up to four minutes in length.Memos shorter than two seconds are not recorded.Playback a memoPlay memos the same way as messages. See Message playback onpages page 117-120.•••ANSWERING SYSTEMAnnouncementDelete all oldRecord memoBACK SELECTRecording memo STOP
122Answering systemRemote accessYou can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone.To remotely access the answering systemDial your telephone number from any touch-tone telephone.When the system plays your announcement, enter the two-digit remote access code (19 is the default code, see page 111 to change it).The system automatically announces the number of new or old messages (if any), and then begins to play them.You can also enter the following remote commands.Remote commandsHang up or press 8 to end the call.1.2.•3.4.1Press to listen to all messages.2Press to listen to new messages only.3Press to delete the current message (during playback).33 Press twice to delete all old messages.4Press to repeat the current message (during playback).44 Press twice to listen to the previous message.5Press to stop.*5 Press to listen to a list of remote commands.6Press to skip to the next message (during playback).*7 Press to record a new announcement.8Press to hang up the call.0Press to turn the answering system on or off.
123Answering systemRemote accessCut out and carry the remote access wallet card at the back of this user’s manual for quick reference.NOTES:If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.When the answering system is turned off, the telephone answers after 10 rings, and announces, “Please enter your remote access code.”When the memory is full, the answering system answers incoming calls after 10 rings and announces, “Memory is full. Enter the remote access code.”••••
124Adding and registering cordless handsets/headsets/wireless speakersYour telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model TL86003, sold separately), or up to ten cordless handsets and two DECT cordless headsets and wireless speakers (sold separately). Visit www.telephones.att.com/headsets for a list of compatible DECT 6.0 cordless headsets. Each new handset, headset or wireless speaker must be registered to the telephone base before use. You must register each handset, headset or wireless speaker separately. To register a cordless headset to this telephone system, please refer to the user’s manual of the cordless headset for more details. To register a cordless handset, see below.The handsets provided within your product box are already registered as HANDSET 1 and so forth. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 12).Register a cordless handset to your telephone baseUsing the telephone base:Before you begin registration, make sure the handset is out of the charger and shows To register, see user manual.Press MENU on the telephone base in idle mode.Press CID, DIR, /RECORD or /DELETE to highlight Settings, and then press SELECT . Press CID, DIR, /RECORD or /DELETE to highlight Registration, and then press SELECT .The telephone base shows Registering... Please wait. Press # on the cordless handset for registration, and the handset shows Registering... Please wait. It takes about 90 seconds to complete the registration process. Both the telephone base and cordless handset display HANDSET X Registered (X represents the registered handset number), and beep when registration completes.If registration fails, the system will automatically try to register again. If registration fails after the third try, the handset displays Registration failed, and then To register, see user manual. This may take up five minutes to occur. Please start again from Step 1 above. NOTE: You cannot register a handset if any other system handset is in use.1.2.3.4.5.6.AppendixRegistering... Plea s e w aitBACK Registering... Plea s e w ait
125AppendixDeregister cordless handsetsYou may need to deregister your handsets if:You have 12 registered handsets and need to replace a handset. -OR-You wish to reassign the designated handset number of your registered handsets.You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time.Please read carefully through all the instructions on this page before beginning the deregistration process.Deregister all cordless handsets from the telephone baseMake sure that all handsets are out of the charger before you begin deregistration.Press and hold HOLD on the telephone base for about 10 seconds. The telephone base shows Deregister all devices? Release HOLD.Quickly press HOLD again or press YES within 5 seconds. If the telephone base returns to the idle screen, start again with Step 1 above. The telephone base shows Deregistered all devices and then returns to the idle screen. All system handsets show To register, see user manual and you hear a confirmation tone when the deregistration completes. The deregistration process takes about 10 seconds to complete.After deregistering, register each handset again individually following the registrations on the previous page. NOTES: If the deregistration process fails, you may need to reset the system and try again. To reset, unplug the power from the telephone base and plug it back in.You cannot deregister the handsets if any other system handset is in use.••1.2.3.4.••Deregister all devices? NO YES
126AppendixAlert tones and lightsHandset screen icons Line 1 or Line 2 - On steadily when line 1 and/or line 2 is in use or there is an incoming call on line 1 and/or line 2.A B A BCELL A or Cell B- On steadily when Cell A line and/or Cell B line is in use or there is an incoming call on Cell A line and/or Cell B line.A BBluetooth connected devices - There are Bluetooth connected devices on the active devices list.A BBluetooth disconnected devices - There are Bluetooth disconnected devices on the active devices list. 2Wireless Bluetooth headset - On steadily when a wireless Bluetooth headset is in use on line 1 or line 2. Battery status - Battery is charging (animated display). Battery status - The battery icon flashes when the battery is low and needs charging. Speakerphone - The speakerphone is in use. New voicemail - You have new voicemail on line 1 and/or line 2 from your telephone service provider.Message - New message in the built-in answering system.ECO ECO mode - Activates automatically to reduce power consumption when the handset is within range from the telephone base.NEW New caller ID log - New and missed calls.MUTE MUTE - The handset microphone is off.Ringer off - The handset ringer is off. PTT NO INCOMING PTT - The incoming PTT function on the handset is off.PCPC CALL ringer off - The handset ringer for PC call is off.///
127AppendixAlert tones and lightsTelephone base screen icons LINE 1 or LINE 2 - On steadily when line 1 and/or line 2 is in use or there is an incoming call on line 1 and/or line 2.A B A BCELL A or Cell B- On steadily when Cell A line and/or Cell B line is in use or there is an incoming call on Cell A line and/or Cell B line.A BBluetooth connected devices - There are Bluetooth connected devices on the active devices list.A BBluetooth disconnected devices - There are Bluetooth disconnected devices on the active devices list. 2Wireless Bluetooth headset - On steadily when a wireless Bluetooth headset is in use on line 1 or line 2. New voicemail - You have new voicemail on line 1 and/or line 2 from your telephone service provider.New answering system message - New message in the answering system.NEW New caller ID log - Missed and new calls.MUTE Mute - Microphone is muted.Directory Search Bar - 3-Character Search XNumber of missed call - Missed call indication for Home and Cell linesRinger off - The telephone base ringer is off. PTT NO INCOMING PTT - The incoming PTT function on the telephone base is off.PCPC CALL ringer off - The telephone base ringer for PC call is off.///
128AppendixAlert tones and lightsHandset alert tonesOne short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing CID/VOLUME or DIR/VOLUME on a cordless handset when the volume is already at its highest or lowest setting. -OR-Call waiting tone. -OR-Error tone.-OR-Registration slots are full.Confirmation tone (three rising tones)The system has completed the command successfully.Four beeps The other party has ended your intercom call.-OR-The handset has gone out of range from the base during a call.Four short beeps Low battery warning.Four rising tones Your Android cell phone has received mobile notifications.
129AppendixTelephone base alert tonesOne short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement.Indicates the start of message recording during call screening or the end of a message playback session. Two short beeps You are pressing /VOLUME/ on the telephone base when the volume is already at its highest or lowest setting. -OR-Call waiting tone. -OR-Error tone.-OR-Registration slots are full.Confirmation tone (three rising tones)The system has completed the command successfully.Four beeps The other party has ended your intercom call.Four short beeps Registration failure tone.Four rising tones Your Android cell phone has received mobile notifications. Beeps every ten seconds Message alert. Alert tones and lights
130AppendixAlert tones and lightsLights KeypadSPEAKER On when the speakerphone is in use.CHARGE lightOn when the handset is charging in the charger. High contrast lighted display/SPEAKERSPEAKEROn when the speakerphone is on./LINE 1 MAIL BOX/ /LINE2 MAIL BOXOn when the answering system is playing recorded messages.Flash when there are new messages.••1 LINE/2 LINEOn when line 1 or line 2 is in use.Flash quickly when there is an incoming call on line 1 or line 2.Flash slowly when the call on line 1 or line 2 is on hold.•••CELL A/ CELL B/HEADSET lightsOn when the telephone base is paired and connected with a Bluetooth device.Flash alternately while pairing a Bluetooth device.Flash quickly when there is an incoming cell call.•••/LINE 1 ANS ON/OFF//LINE 2 ANS ON/OFFOn when the answering system is on.
131AppendixDisplay screen messagesScreen messagesAnswering sys in On during quite modeQUIET mode is turned on.The answering system is automatically turned on.BASE is calling The telephone base is calling.BASE is calling all The telephone base is calling all devices (for intercom calls).Bluetooth system busyYou are trying to make a cell call or access the Bluetooth menu when the Bluetooth link is already being used.CalltransferredYou have transferred an outside call to another device.Caller ID logemptyThere are no entries in the caller ID log.Calling BASE 0The handset is calling the telephone base (for intercom calls).Calling HANDSET XThe handset or telephone base is calling another handset (for intercom calls).The telephone base is transferring an outside call to a handset.CELL A Cell A line is on a call.CELL B Cell B line is on a call. CL) A:<Application> The cell phone that you paired with this telephone received a mobile notification.CL) A In use Cell A line is being usedCL) A low batt Message received from Alerts manager that your cell phone’s battery is low.CL) A On hold A call on Cell A line has been put on hold.CL) A Ringer off The ringer of Cell A line is turned off.CL) B:<Application> The cell device that you paired with this telephone received a mobile notification.CL) B In use Cell B line is being usedCL) B low batt Message received from Alerts manager that your cell device’s battery is low.CL) B On hold A call on Cell B line has been put on hold.CL) B Ringer off The ringer of Cell B line is turned off.CL) Ringers off The ringers of both cell lines are turned off.CL) A&B In use Both cell lines are being used.CL) A&B On hold Calls on both cell lines have been put on hold.CL) Downloading The system is downloading a directory from a cell phone.CL) Downloading... The system is downloading a directory from a cell phone.Connection failed A Bluetooth device failed to establish a connection with your telephone system.
132AppendixDisplay screen messagesScreen messagesContact deleted A directory entry is deleted. Directory empty There are no directory entries.Directory full The directory is full. You cannot save any new entries unless you delete some current entries.Ended You have just ended a call.HANDSET Xis callingAnother system handset is calling.HANDSET Xis calling allThe handset is calling all devices.Intercom The device is on an intercom call.Intercom ended The intercom call has just ended.L1) Ans sys off The answering system of line 1 is turned off.L1) In use Line 1 is being used.L1) No line There is no telephone line connection to line 1.L1) On hold A call on line 1 has been put on hold.L1) Rec mem full The system recording time for line 1 is full. L1) Rec mem low The system recording time for line 1 is low. L1) Ringer off The ringer of line 1 is turned off.LI) Voicemail A new voicemail is detected in line 1.L1) XX New msgs Displays on telephone base screen when you have new messages in the answering system of line 1.L2) Ans sys off The answering system of line 2 is turned off.L2) In use Line 2 is being used.L2) No line There is no telephone line connection to line 1.L2) On hold A call on line 2 has been put on hold.L2) Rec mem full The system recording time for line 2 is full. L2) Rec mem low The system recording time for line 2 is low. L2) Ringer off The ringer of line 2 is turned off.L2) Voicemail A new voicemail is detected in line 2.L2) XX New msgs Displays on telephone base screen when you have new messages in the answering system of line 2.Line 1 Line 1 is on a call.Line 2 Line 2 is on a call.Low battery The battery is low. You should charge the battery.
133AppendixDisplay screen messagesScreen messagesMicrophone ON Mute is off so the other party can hear your voice.Muted The microphone is off. The other party cannot hear you.No answer. Try againThe device(s) you are trying to transfer a call to is out of range, off hook, or has no power.No battery The handset in the charger has no battery installed.No Bluetooth device is ready for connection.There is no Bluetooth device paired to the telephone systemwhen you press CELL A/CELL B/HEADSET on the telephone base or handset.No caller info The caller information is unavailable.No entries found. Download from SIM only ?There are no entries found when you download a cell phone directory from the cell memory.No entries found. Download from Phone only ?There are no entries found when you download a cell phone directory from your SIM card.There are no entries found in either the cell or SIM card when you download a cell phone directory from both memories.No messages There are no messages in the answering system.No signal. Call ended.The phone lost connection with the telephone base or did not have a strong enough signal and the phone call ended.Not available at this timeSomeone else is already using the directory or caller ID log.When a handset tries to access the answering system or Bluetooth menu during battery backup mode.Number already savedThe telephone number you have entered is already in the directory.Out of range OR no power at baseThe telephone base has lost power, or the handset is out of range.** Paging ** The cordless handset is paged by the telephone base.Paging all devices The telephone base is paging all devices.PC CALL PC line is on a call.PC CALL On hold A call on PC line has been put on hold.Place in charger The battery is very low. The handset should be charged.PTT From HANDSET X To devices: XOne handset has started a PTT session to another handset and telephone base.
134AppendixDisplay screen messagesScreen messagesPTT To HANDSET XYou have started the PTT process with a handset.PTT To BASE 0You have started the PTT process with the telephone base.Push to talk EndedThe PTT session is ended.Quiet mode is off QUIET mode is turned off.Registering... Please waitThe handset is registering to the telephone base.Registeration slots are fullThe telephone base has the maximum of 12 handsets registered to it.Registration failed The handset registration is not successful.Ringer muted The ringer is off temporarily while the device is ringing.Saved An entry has been successfully saved in the directory.To register HS, see manual.Screen display before handset registration.Unable to call. Try againYou try to join a call when there are already four handsets on that call.You try to make an outside call when another device is transferring a call with the intercom feature.XX Missed calls There are missed calls in the caller ID log.XXX Missed calls There are more than 99 missed calls in the caller ID log.
135AppendixTroubleshootingIf you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.I cannot pair my cell phone to the telephone base.Make sure you have cellular coverage.Make sure your cell phone is compatible with your telephone system. Check the Bluetooth compatibility list at www.telephones.att.com/bluetooth.Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.Make sure that you set your cell phone to search for devices.If the telephone systems in your cell phone device history list, delete it and try pairing again.Carefully follow the pairing instructions on pages 21-31 and make sure that your cell phone is not connected to any other Bluetooth device.Turn off your cell phone, and then turn it on again.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, and then plug it back in. Repeat the above suggestions.I cannot pair my headset to the telephone base.Make sure that your Bluetooth headset is in discoverable mode when pairing with the telephone base. See the user’s manual of your headset for more information on how to set your headset to discoverable mode.Make sure your headset is compatible with your telephone system. Check the Bluetooth compatibility list at www.telephones.att.com/bluetooth.Carefully follow the pairing instructions on pages 23-24 and make sure that your headset is not connected to any other Bluetooth device.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, and then plug it back in. Repeat the above suggestions.••••••••••••
136AppendixTroubleshootingI cannot connect my cell phone with the telephone base.Make sure that the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device.Turn off your cell phone, and then turn it on again.Make sure that your cell phone is on the active devices list.For some cell phones, you must authorize the TL86103 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information.Manually connect your cell phone to your telephone system. Refer to the user’s manual of your cell phone for more information.I cannot connect my headset with the telephone base.Make sure that your Bluetooth headset is not connected to any other Bluetooth device.Make sure that your headset is on the active devices list.I cannot put my headset in discoverable mode.Refer to the user’s manual of your headset for information on how to set your headset to discoverable mode.Make sure that the headset is not connected to any other Bluetooth device in order to successfully pair and connect to the telephone base.Carefully follow the pairing process on pages 23-24.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, and then plug it back in. Repeat the above suggestions.I don’t know how to search for or add new devices on my cell phone.Most cell phones have the Bluetooth feature in the connection or setup menus. Please refer to the user’s manual of your cell phone.In general, press the menu key on your cell phone, and then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.My cell phone disconnects with the telephone base.Turn off your cell phone, and then turn it on again.Make sure that you are not using your cell phone when on a cell call.••••••••••••••••
137AppendixTroubleshootingMy cell phone is connected to the telephone base, but I cannot make a cell call.Make sure that your cell phone is not in use when you are trying to make a cell call.For some smartphones, make sure that the cellular function is turned on.Bluetooth system busy appears on the display.Make sure that your cell phone is not in use when connected and on the active devices list.Make sure that your cell phone or headset is not connected to any other Bluetooth device.Your telephone system can only use one Bluetooth device at a time.The PIN on the telephone base does not work.The default PIN is 0000.If you have changed the PIN, it will appear on the telephone base in the pairing process.I cannot hear any audio on my telephone system when on a cell call.Make sure that your cell phone’s volume is not too low or muted.Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, and then plug it back in.Turn off your cell phone, and then turn it on again.I cannot download contacts from my cell phone to my TL86103.Make sure that your cell phone is paired and connected to the base.Make sure you place your cell phone next to the base while downloading.If your cell phone does not support the download, you can send the directory from your cell phone. The system can receive the directory automatically. See the user’s manual of your cell phone for more information.I see duplicate entries in my downloaded directory.If you see duplicate directory entries, you can delete them manually. Another option is to download again either your SIM card or phone memory, but not both.••••••••••••••
138AppendixTroubleshootingSome of my cell phone contacts were not imported to my TL86103.Try copying the contacts from your SIM card to your cell phone memory first, and then download from your phone memory. If that doesn’t work, try copying the contacts from your cell phone memory to your SIM card, and then download from your SIM card. For more information on how to transfer contacts between your SIM card and your phone memory, refer to the user’s manual of your cell phone.Can the TL86103 help the poor cell phone reception in my house?If your cell phone has poor reception in your home, the TL86103 cannot improve the reception. However, if you have a location in your house with better reception, you can leave your cell phone in that location while you use TL86103 cell line. In order for this to work, the cell phone must be within 30 feet of the telephone base for optimal performance.The listening volume of my cell call is too loud or quiet.During a cell call, if the listening volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone affects your cell call volume on the TL86103 handset.The phone doesn’t play my iPhone ringtone when there is an incoming call.Make sure the operating system of your iPhone is iOS 4.1 or later.Make sure you have turned on the Cell ringer feature (page 32).The iPhone ringtone played is unclear or too loud with noise.The quality of ringtone played on your telephone is subject to individual ringtone characteristics.Try using another iPhone ringtone to test the quality.••••••
139AppendixTroubleshootingMy phone doesn’t work at all.Make sure the power cord is securely plugged in.Make sure that the battery connector is securely plugged into the handset.Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.Charge the battery in the handset for at least 11 hours. For optimum daily performance, return the handset to the telephone base or charger when not in use.If the battery is depleted, charge the handset for at least 30 minutes before you use it. Refer to page 10 for details.Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, and then plug it back in. Allow up to one minute for the handset and telephone base to reset.You may need to purchase a new battery. Please refer to Battery installation and charging (page 13) in this user’s manual.I cannot get a dial tone.Try all the suggestions above.Move the cordless handset closer to the telephone base. You may have moved out of range.If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider.Your line cord may be defective. Try installing a new line cord.I cannot dial out.Try all the suggestions above.Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise.If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).•••••••••••••••
140AppendixTroubleshootingDuring power outage, I put a handset in the charger but the system fails to power up. Make sure the handset you placed in the charger base has enough charge to power up the system. Try removing and re-installing the handset’s battery. Place the handset in the charger again.My cordless handset isn’t performing normally.Make sure the power cord is securely plugged into the telephone base. Plug the power adapter into a different working electrical outlet not controlled by a wall switch.Move the handset closer to the telephone base. You might have moved out of range.Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, and then plug it back in. Allow up to one minute for the handset and telephone base to reset.Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.Out of range appears on my cordless handset.Ensure you plug the telephone base in properly and the power is on.Move the cordless handset closer to the telephone base. You may have moved out of range.Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, and then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.••••••••••
141AppendixTroubleshootingThe batteries do not hold a charge.If the cordless handset is in the charger and the charge light is not on, refer to The charge light is off (page 143).Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. Refer to the table on page 13 for details.You may need to purchase a new battery. Please refer to Battery installation and charging in this user’s manual on page 13.I get noise, static, or weak signals even when I’m near the telephone base.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 9). The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters.You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.If you plug your phone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.Move your phone to a higher location. The phone may have better reception in a high area.If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).I hear other calls while using my phone.Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider. •••••••••••
142AppendixTroubleshootingI experience poor sound quality when using the handset speakerphone. For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dial pad facing up.When using a speakerphone, controllinh background noise in your environment is essential. While you are listening to your party, press MUTE/DELETE to temporarily turn your microphone off. When it is your turn to speak, remember to press MUTE/DELETE again to turn the midrophone on.Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off and audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.My cordless handset does not ring when I receive a call.Make sure that the ringer is not off. Refer to Ringer volume on page 32 in this user’s manual. Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. Make sure you plug in the power cord securely.The cordless handset may be too far from the telephone base.Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.The layout of your home or office may be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location.If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges may apply).Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.Remove the battery. Install the battery again and place the cordless handset into the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. Your line cord may be defective. Try installing a new line cord.••••••••••••••
143AppendixMy calls cut in and out while I’m using my cordless handset.Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.Move your telephone base to a higher location. The phone may have better reception when installed in a high area.If other phones in your home are having the same problem, contact your telephone service provider (charges may apply). The charge light is off.Make sure you plug the power and line cords in correctly and securely.Unplug the electrical power. Wait for 15 seconds, and then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Clean the cordless handset, charger and telephone base charging contacts each month with a pencil eraser or cloth.A blinking CHARGE light is an indication that the battery is not connected to the handset or is missing completely. Ensure that the battery is installed properly.My caller ID isn’t working.Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.The caller may be calling from an area that supports caller ID.Both your and your caller’s telephone service providers must use caller ID compatible equipment.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 9). The filter prevents noise and caller ID problems resulting from DSL interference. Please contact your DSL service provider for more information about DSL filters.•••••••••••••Troubleshooting
144AppendixTroubleshootingI cannot retrieve voicemail messages.Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 112). If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English.Press MENU on your handset or base in idle mode, and then enter 364# on the handset or base. You hear a confirmation tone.I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.Make sure your computer is powered on.Make sure your Internet connection is working properly.Make sure that the software is installed and running for your nontraditional telephone service. If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.Common cure for electronic equipment.If the telephone does not seem to be responding normally, try putting the cordless handset in the charger. If it does not fix the problem, do the following (in the order listed):Disconnect the power to the telephone base.Disconnect the cordless handset battery.Wait a few minutes.Connect power to the telephone base.Remove the battery. Replace the battery and place the cordless handset into the telephone base or charger.Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.••••••1.2.3.4.5.6.
145AppendixTroubleshootingTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so you must treat it with care.Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.Avoid waterYou can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms.Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap.Do not use excess water or cleaning solvents of any kind.Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Pull the unit out by the unplugged cords.••••••••
146AppendixTroubleshootingSystem does not receive caller ID when on a call.Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.Incomplete messages.If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the maximum recording time you have set.If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.If the system’s memory becomes full during a message, the system stops recording and disconnects the call.If the caller’s voice is very soft, the system may stop recording and disconnect the call.Difficulty hearing messages.Press VOLUME/ to increase the telephone base speaker volume.Press /VOLUME to adjust the message playback volume on a handset.System does not answer after the correct number of rings.• Make sure the answering system is on. L1) Ans sys off or L2) Ans sys off should not appear on the handset screen and the /LINE 1 ANS ON/OFF or /LINE 2 ANS ON/OFF light on the telephone base should be on.• If toll saver is activated, the number of rings changes to two when you have new messages stored (pages 107).• If the memory is full or the system is off, the system will answer after ten rings.In some cases, the answering system is affected by the ringing system used by your telephone service provider.If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (pages 107). To determine how many rings activate your voicemail, contact your telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.••••••••••
147AppendixTroubleshootingSystem does not respond to remote commands.• Make sure to enter your remote access code correctly (page 122).• Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.• The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.• There may be interference on the phone line you are using. Press dialing keys firmly.System does not record messages.• Make sure the answering system is on. Ans sys off should not show on the handset and the /LINE 1 or /LINE 2 light on the telephone base should be on.• Make sure the memory of the answering system is not full.If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (pages 107). To determine how many rings activate your voicemail, contact your telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.System announces, “Time and day not set.”• You need to reset the system clock (page 36).Outgoing announcement is not clear.• When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset or the telephone base.• Make sure there is no background noise (TV, music, etc.) while recording.New voicemail and show on the screens, and I don’t know why.• Your telephone has both a built-in answering system and voicemail indication. If New voicemail and appear on the screens, and then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.••
148AppendixImportant safety information Safety informationRead and understand all instructions in the user’s manual. Observe all markings on the product.Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.If this product does not operate normally, read the Troubleshooting section on pages 135-147 of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 153-154. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.Replace batteries only as described in your user’s manual (page 13). Do not burn or puncture batteries — they contain caustic chemicals.The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. ••••••••This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.CAUTION: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com, or call 1 (800) 222–3111. In Canada, dial 1 (866) 288-4268. For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals.
149AppendixImportant safety informationEspecially about cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.Precautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:Pacemaker patients:Should keep wireless telephones at least six inches from the pacemaker.Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.Should use the wireless telephone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.ECO modeThis power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base. Especially about telephone answering systemsTwo-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.SAVE THESE INSTRUCTIONS••••••••
150AppendixEnergy-saving charging modeWhen this mode is activated, all functions of the cordless handsets, except handset battery charging, will be disabled.To activate the energy-saving charging mode: Press and hold HOLD on the telephone base for about 10 seconds in idle mode. The telephone base shows Deregister all devices? Release HOLD.Quickly press HOLD again or press YES within 5 seconds.When the handsets successfully enter the energy-saving charging mode, all handset screens display To register, see user manual.When the handsets fail to enter this mode, repeat Step 1 to Step 2 above.To deactivate the energy-saving charging mode: Register your handsets back to the telephone base. See page 124 for handset registration instructions.1.2.
151AppendixFCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:Remain on the line and briefly explain the reason for the call before hanging up.Perform such activities in off-peak hours, such as early morning or late evening.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.This product meets the applicable Industry Canada technical specifications.••
152AppendixFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules.These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20cm (8 inches) or more.This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(B)For body worn operation, this handset has been tested and meets the FCC RF exposure guidelines when used with the accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.••••
153AppendixLimited warrantyThe AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals.What does this limited warranty cover?The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?During the limited warranty period, the manufacturer’s authorized service representative repairs or replaces at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain the defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; orPRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; orPRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; orPRODUCT to the extent that the problem is caused by use with non-AT&T accessories; orPRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; orPRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); orPRODUCT returned without a valid proof of purchase (see item 6 below); orCharges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.1.2.3.4.••••••••
154AppendixHow do you get warranty service?To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, please dial 1 (866) 288-4268. For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals.NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer notifies you and requests that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.What must you return with the PRODUCT to get warranty service?You must:Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; andInclude “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; andProvide your name, complete and correct mailing address, and telephone number.Other limitationsThis warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also have other rights that vary from state to state or province to province.Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation might not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion might not apply to you.Please retain your original sales receipt as proof of purchase.5.6.a.b.c.7.Limited warranty
155AppendixTechnical specificationsRF frequency band DECT frequency: 1921.536 — 1928.448 MHz Bluetooth frequency: 2402.000 — 2480.000 MHzChannels DECT channel: 5 Bluetooth channel: 79Operating temperature 32°F — 122°F 0°C — 50°CTelephone base voltage (AC voltage, 60Hz)96 — 129 VrmsTelephone base voltage (AC adapter output)6VDC @ 600mA 5.1VDC @1000mAHandset battery 2.4VDC 400mAh, AAAx2, Ni-MHCharger voltage (AC adapter output)6VAC @300mAOperation Operating time*Talk time (cordless handset) up to 7 hoursTalk time (cordless handset speakerphone) up to 5 hoursStandby up to 7 days* Operating times vary depending on your actual use and the age of the battery.DECT 6.0 digital technologyThe AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology. An independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in range competitions against similarly equipped phones of the leading competition. Now calls can be taken in the basement, backyard and garage with exceptional sound quality. can be taken in the basement, backyard and garage with exceptional sound quality.Telephone operating rangeThis cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office.Redefining long range coverage and clarityThis telephone base comes with an antenna which gives much better clarity and covers a longr range than before.HD audioHD audio improves sound quality by expanding and rebuilding frequencies that are lost with traditional phone calls. There is no additional telephone service requirement to use HD audio. It is designed to work with standard telephone service. Your system will automatically enhance all received sound with HD audio.Simulated full duplex handset speakerphoneThe simulated full duplex speakerphone on your handset allows both ends of a call to speak and be heard at the same time. Optimal performance is subject to external factors and individual usage.
156AAdd a Bluetooth headset 23, 25, 27Add a cell phone 21Alert tonestelephone base 119, 120Announcement 96Answer a cell call 47Answer a cell call while on a home call 49Answer a home call 44Answer an incoming callduring PTT 75Answering system and voicemail 105Answering system settings 96–99BBattery charging 13Battery installation 13Bluetooth 17–22Bluetooth features 17Bluetooth setup 21–24CCaller ID (CID)add entries to phone directory 94dial entries 91Call waiting on the cell line 48Cell call 47–48Cell phone download directory 28, 29Connect an active device 30DDelete all old messages 111Delete a message 109–110Dialing from a record in the caller ID history 91Directory 77–92edit entries 84name search 83Download directory 28, 29DSL 9, 10EEnd a cell call 47End a home call 44End mute 57Energy-saving charging mode 141Expand your telephone system 115FFind handset 55HHD audio 146Headset 23Hold 58Home directory 77IImportant safety information 139–140Intercom 65–67, 67–69LLimited warranty 144–145Listening volume 57, 58MMake a cell call 47Make a home call 44Make an outgoing call during PTT 76Memory match 89Memos 112Messagealert tone 103playback 108–111Message capacity 106Mute 57, 59OOperating range 146PPaging 55Phonebook 77PTT 70–73Pulse dialing 40Push-to-talk 70–73IndexIndex
157IndexQQuick reference guide 5–9RRecord announcement 96, 97Remote access code 113Repeat messages 109, 110Replace a handset 116Ringtone share 17SSafety information 139–140Share an outside call 56Skip messages 109, 110Softphone call 57Speakerphone 55Stop messages 109, 110TTake a call off mute 57Telephone basescreen icons 118Telephone base installation 9, 10Telephone operating range 146Troubleshooting 126–138UUSB port 7, 11VVoice command 58Voicemail 105Volume 32, 57, 58WWall mounting 14Warranty 144–145Website 41Index
Remote access wallet cardThe wallet card below lists the commands needed to control your answering system from any touch-tone telephone.Fold here.Cut along dotted line.Action Remote commandPlay all messages .....................1Play new messages ..................2Delete the message .................3 (during message playback)Delete all old messages ........33Repeat or go back ....................4Call your telephone number, and then enter your 2-digit remote access code Model: TL86103 Type: DECT 6.0 cordless telephone/answering system with BLUETOOTH® wireless technology® wireless technology© 2013 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.Stop ..................................................5Help menu ....................................*5Skip the message ......................6Record announcement ...........*7Turn system on or off .............0End remote access call ..........8 (or hang up)
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.© 2013 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Connect to Cell™ is a trademark of Advanced American Telephones. Android® and Google Play® are registered trademarks of Google Inc. iPhone® is a registered trademark of Apple, Inc. Printed in China. Issue 1 AT&T 09/13. 91-007268-010-100www.telephones.att.com

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