VTech Telecommunications 80-9854-00 1.9GHz Digital Modulation Cordless Phone with Caller ID and Digital Answering Machine User Manual EL52X65 CIB i1 1 20140127 APPROVAL

VTech Telecommunications Ltd 1.9GHz Digital Modulation Cordless Phone with Caller ID and Digital Answering Machine EL52X65 CIB i1 1 20140127 APPROVAL

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User’s manualEL52265/EL52365 DECT 6.0 cordless telephone/answering system with caller ID/call waiting

Parts checklistYour telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.Cordless handset(2 for EL52265)(3 for EL52365)Charger for cordless handset with power adapter installed(1 for EL52265)(2 for EL52365)Wall-mount bracketBattery compartment cover(2 for EL52265)(3 for EL52365)Telephone line cordBattery for cordless handset(2 for EL52265)(3 for EL52365)Power adapter for telephone baseTelephone baseQuick start guideQuick start guideEL52265/EL52365 DECT 6.0 cordless telephone/answering system with caller ID/call waitingTHIS SIDE UP / CE CÔTÉ VERS LE HAUTBattery Pack / Bloc-piles :BT162342/BT262342 (2.4V 3 00mAh Ni-MH)WARNING / AVERTISSEMENT :DO NOT BURN OR PUNCTURE BATTERIES.NE PAS INCINÉRER OU PERCER LES PILES.Made in China / Fabriqué en chine CR1423

User’s manualEL52265/EL52365DECT 6.0 cordless telephone/ answering system with caller ID/call waitingTable of contentsGetting startedInstallation ........................................................................ 1Quick reference guide - handset ........................... 2Quick reference guide - telephone base ........... 5Telephone base and charger installation .......... 6Battery installation and charging .......................... 7Battery installation ................................................ 7Battery charging ..................................................... 9Wall-mount installation ............................................10Tabletop to wall-mount installation ...........10Wall-mount to tabletop installation ...........12Telephone settingsMenu overview..............................................................13Handset settings ..........................................................14Ringer volume ........................................................14Ringer tone..............................................................14LCD language .........................................................15Set speed dial voicemail number .................15Clear voicemail indication ...............................16Key tone ....................................................................16Set date/time .........................................................17Home area code ...................................................18Dial mode .................................................................18QUIET mode ............................................................19Telephone base ringer volume .............................20Telephone operationMaking, answering and ending calls..................21Making a call ..........................................................21Temporary ringer silencing ..............................21Answering a call ...................................................22Handset speakerphone .....................................22Ending a call ...........................................................22Redial.................................................................................23View numbers in the redial list .....................23Call a number from the redial list ...............23Copy a number from the redial list to the directory ...........................................................24Delete a number in the redial list ...............24Options while on calls ..............................................25Volume control ......................................................25Mute ............................................................................25Flash/call waiting ................................................25Temporary tone dialing .....................................26Chain dialing ...........................................................26Join a call in progress .......................................27Handset locator ............................................................28Intercom ...........................................................................29Make and answer an intercom call .............29Answer an incoming call during an intercom call ...........................................................30Call transfer using intercom ..................................31

DirectoryDirectory overview ......................................................32Shared directory ...................................................32Directory memory capacity .............................32Exiting the directory ...........................................32Create directory entries ...........................................33Create a new directory entry .........................33Add a predialed telephone number to the directory ...........................................................35Review the directory ..................................................36Review directory entries ...................................36Search by name ....................................................37Dial, delete and edit a directory entry .............38Dial a directory number ....................................38Delete a directory entry ...................................38Delete all directory entries .............................38Edit a directory entry .........................................39Caller IDAbout caller ID .............................................................40Information about caller ID with call waiting .......................................................................40About home area code .....................................40Caller ID log ...................................................................41How caller ID log works ...................................41Memory match .......................................................41Caller ID operation .....................................................42Missed (new) calls indicator ...........................42Review the caller ID log ...................................42View dialing options ...........................................43Dial a caller ID log entry ..................................44Delete caller ID log entries .............................44Save a caller ID log entry to the directory ....................................................................45Reasons for missing caller ID information......46Call blockAbout call block ...........................................................47Add a call block entry .......................................48Review call block list..........................................49Save a caller ID log entry to call block list ..........................................................49Edit a call block entry ........................................50Delete a call block entry ..................................51Block calls without number ............................51Mute rings of blocked calls .............................51Answering systemAnswering system settings .....................................52Announcement ......................................................52Answer on/off .......................................................54Voice guide ..............................................................55Call screening ........................................................56Number of rings ....................................................57Remote access code...........................................58Message alert tone..............................................59Answering system overview ..................................60Answering system and voicemail indicators ..................................................................60Using the answering system and voicemail together...............................................60Message capacity .................................................61Voice prompts ........................................................61Call screening ........................................................62Call intercept ..........................................................63Temporarily turn off the message alert tone .............................................................................63Message playback .......................................................64Options during playback ..................................65Delete all old messages ...................................66

Recording and playing memos .............................67Record a memo .....................................................67Play back memos .................................................67Message window displays .......................................68Remote access ..............................................................69Remotely access the answering system ...69AppendixAdding and registering handsets ........................71Deregistering handsets ............................................72Screen icons, indicator lights and alert tones ......................................................................73Screen icons ...........................................................73Handset indicator lights ....................................73Telephone base indicator lights....................74Handset alert tones ............................................74Telephone base alert tones ............................74Handset display screen messages ......................75Troubleshooting ...........................................................77Maintenance...................................................................87Important safety information ................................88Safety information ...............................................88Precautions for users of implanted cardiac pacemakers ............................................90Pacemaker patients ............................................90ECO mode ................................................................90Especially about telephone answering systems .....................................................................90FCC Part 68 and ACTA..............................................91FCC Part 15 ....................................................................92California Energy Commission battery charging testing instructions .................................93Limited warranty ..........................................................94Technical specifications ...........................................97DECT 6.0 digital technology ...........................97Telephone operating range .............................97IndexIndex ..................................................................................98

You must install and charge the battery before using the cordless handset.See pages 7-9 for easy instructions.Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (pages 10-11). For optimum range and better reception, place the telephone base in a central and open location.If you subscribe to high-speed Internet service (DSL- digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 6). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use.For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.Avoid placing the telephone base and charger too close to:Communication devices such as television sets, VCRs, or other cordless telephones.Excessive heat sources.Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.Excessive dust sources such as a workshop or garage.Excessive moisture.Extremely low temperature.Mechanical vibration or shock such as on top of the washing machine or work bench.•••••••1InstallationGetting started

2Press to switch to tone dialing temporarily during a call if you have pulse service (page 26).Quick reference guide - handset lightOn when the handset is charging in the telephone base or charger. Press to scroll up while in menus (page 13). Press to show directory entries when the handset is not in use (page 36).While entering names or numbers in the directory, press to move the cursor to the right (page 33).Press to increase the listening volume when on a call (page 25), or increase the message playback volume (page 65).••••Press repeatedly to review the last 10 numbers dialed (page 23).While entering numbers, press and hold to insert a dialing pause (pages 21 and 33).••Press to make or answer a call (page 21 or 22).During a call, press to answer an incoming call when you receive a call waiting alert (page 25).••While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the entry before dialing or saving it to the directory (page 43).Press and hold to set or dial your voicemail number (page 15).•• Getting startedPress to turn on the handset speakerphone, press again to resume normal handset use (page 22).

3Getting startedPress to scroll down while in menus.Press to show the caller ID log when the handset is not in use (page 42). While entering names or numbers in the directory, press to move the cursor to the left (page 33).Press to decrease the listening volume when on a call (page 25), or to decrease the message playback volume (page 65).••••During a call, press to hang up (page 22).While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display (page 13); or press and hold to exit to idle mode.Press and hold while the handset is not in use to erase the missed call indicator (page 42).•••Press and hold to set and turn on the QUIET mode, or turn it off.When reviewing a caller ID log entry, press repeatedly to view other dialing options.••During a call, press to mute the microphone (page 25).While predialing, press to erase digits (page 21).While reviewing the redial list, directory or caller ID log, press to delete an individual entry (pages 24, 38 and 44).•••Press to initiate an intercom conversation or transfer a call.Quick reference guide - handsetPress to display the menu (page 13).Once in the menu, press to select an item or save an entry or setting (page 13).••

Getting started4Quick reference guide - handsetUsing menusPress to enter the main menu.Press or to scroll through menu items.Press to select or save an item.Press to cancel an operation, back up to the previous menu, or exit the menu display.Play messages (page 64)Answering sys (page 52)Directory (page 32)Caller ID log (page 40)Call block (page 47)Ringers (page 14)Set date/time (page 17)Settings (page 13)MAIN MENUPlay messagesECO

5Getting startedPress to delete the message currently playing (page 65).Press twice to delete all old messages when the telephone is not in use (page 66).••Press to repeat a message (page 65).Press twice to play the previous message (page 65).••Message windowDisplays the number of messages or other answering system information./When the telephone is not in use, press to adjust the telephone base ringer volume (page 20).During call screening or message playback, press to adjust the listening volume (pages 62 and 65).••Press to turn the built-in answering system on or off.Press to page all handsets (page 28).Quick reference guide - telephone basePress to start or stop message playback (page 64).During call screening, press to temporarily turn the call screening on or off (page 62).••On when the handset is in use, or when the answering system is answering an incoming call.Flashes when another telephone is in use on the same line.••Press to skip a message (page 65).

Getting started6Telephone base and charger installationInstall the telephone base and charger, as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, refer to Wall-mount installation on pages 10-12 for details.Plug the large end of the charger’s power adapter into an electrical outlet not controlled by a wall switch.Ensure the small end of the charger’s power adapter is plugged into the power jack on the bottom of the charger.IMPORTANT INFORMATION:Use only the power adapter(s) provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.Plug the large end of the base power adapter into an electrical outlet not controlled by a wall switch.Plug the small end of the base power adapter into the power jack on the bottom of the telephone base.Plug one end of the telephone line cord into a telephone wall jack.A DSL filter (not included) is required if you have DSL high-speed Internet service.Route the cords through the slots.Plug the other end of the telephone line cord into the telephone line jack on the bottom of the telephone base.

7Getting startedBattery installation and chargingBattery installationInstall the battery, as shown below.Plug the battery connector securely into the socket inside the handset battery compartment.Insert the supplied battery with the label THIS SIDE UP facing up, as indicated.1.2.Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.3.Charge the handset by placing it face up in the telephone base or charger. The light is on when charging.4. lightCR1423THIS SIDE UP / CE CÔTÉ VERS LE HAUTBattery Pack / Bloc-piles :BT162342/BT262342 (2.4V 300mAh Ni-MH)WARNING / AVERTISSEMENT :DO NOT BURN OR PUNCTURE BATTERIES.NE PAS INCINÉRER OU PERCER LES PILES.Made in China / Fabriqué en chine CR1423 THIS SIDE UPBattery Pack / Bloc-piles BT162342/BT262342 (2.4V 4WARNING / AVERTISSEMENT DO NOT BURN OR PUNCTURE BNE PAS INCINÉRER OU PERCER LMade in China / Fabriqué en chine

Getting started8To replace the battery, press the tab and slide the battery compartment cover downwards. Lift out the old battery and disconnect it from the handset. Follow the instructions to install and charge the new battery.IMPORTANT INFORMATION:Use only the supplied rechargeable battery or replacement battery (model BT162342/BT262342). To order, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time (see page 17). To skip setting the date and time, press .Date: MM/DD/YYECOVoice guide to...ECOset up Ans sys?ECOBattery installation and chargingAfter the date and time setting is done or skipped, the handset will prompt if you want to set up the answering system. Press to start the answering system setup via voice guide. For more details, see Voice guide on page 55. To skip the setup, press on the handset.

9Getting startedBattery installation and chargingBattery chargingOnce you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See Technical specifications on page 97 for battery operating times.If the screen is blank, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. The screen shows Low battery until you have charged the battery without interruption for at least 30 minutes. The following table summarizes the battery charge indicators and actions to take.NOTES:If you are on a call in low battery mode, you hear 4 short beeps every 50 seconds.If no battery is installed in the handset when you place it in the telephone base or charger, the screen shows No battery. Follow the instructions in Battery installation on pages 7-8 to install the battery.••Battery indicators Battery status ActionThe screen is blank or shows Put in charger.Battery has no or very little charge. The handset cannot be used.Charge without interruption (at least 30 minutes).The screen shows Low battery and flashes.Battery has enough charge to be used for a short time.Charge without interruption (at least 30 minutes).The screen shows HANDSET X and the battery icon shows .Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.

Getting started10Wall-mount installationThe telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall-mount bracket to connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. Professional assistance may be required to install the mounting plate.Tabletop to wall-mount installationTo change the telephone base from tabletop installation to wall-mount installation, make sure you first unplug the power adapter from the electrical outlet and the telephone line cord from the telephone wall jack.Plug the power cord and telephone line into the telephone base. If you are using a DSL filter, plug the other end of the telephone line into the filter. Route the telephone line cord (or DSL filter) through the wall-mount bracket hole.Position the telephone base, as shown below. Insert the extended tabs (see illustration 2) of the wall-mount bracket into the slots on the back of the telephone base (marked A). Push the telephone base down until it is securely in place.1.2.A DSL filter (not included) is required if you have DSL high-speed Internet service.Wall-mount bracket12

11Getting startedWall-mount installationA DSL filter (not included) is required if you have DSL high-speed Internet service.DSL filterPlug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch.Align the holes on the wall-mount bracket with the standard wall plate and slide the wall-mount bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.3.4.43

Getting started12Wall-mount installationWall-mount to tabletop installationTo change the telephone base from wall-mount installation to tabletop installation, follow the steps, as mentioned below.If the telephone line cord and power adapter cord are bundled, untie them first. Push the telephone base up to detach it from the wall-mount bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet. Push the wall-mount bracket up to remove it from the wall.Refer to Telephone base and charger installation on page 6 to install the telephone base.1.2.3.4.

13Menu overviewUse the menu to change the telephone settings.Press in idle mode (when handset is not in use) to enter the main menu.Press or to scroll through menu items.Press to select or save the indicated item. -OR- Press to cancel an operation, back up to the previous menu or exit the menu display. Press and hold to cancel an operation and return to idle mode.1.2.3.Telephone settings

14Telephone settingsHandset settingsRinger volumeYou can set the handset ringer volume level (1-6), or turn the ringer off. When the ringer is off, appears on the handset screen.Press in idle mode to enter the main menu.Press or to scroll to Ringers, then press .Press to select Ringer volume.Press or to sample each volume level.Press to save your preference.NOTES:Changing the handset ringer volume does not affect the base ringer volume. For more information on the base ringer volume, see Telephone base ringer volume on page 20.The handset ringer volume also determines the ringer volume of intercom calls and paging tones.If the handset ringer volume is off, that handset ringer is silenced for all incoming calls. However, that handset still plays the paging tone when responding to the handset locator feature (see Handset locator on page 28).While the telephone is ringing, press or to silence the ringer temporarily on that handset only (see Temporary ringer silencing on page 21).Ringer toneYou can choose one of 10 ringer tones for the handset.Press in idle mode to enter the main menu.Press or to scroll to Ringers, then press .Press or to scroll to Ringer tone, then press .Press or to sample each tone.Press to save your preference.NOTE: If you turn off the handset ringer volume, you will not hear ringer tone samples.1.2.3.4.5.••••1.2.3.4.5.Volume: Ringer volume ECOECORinger tone ECOTone: 1ECO

15Telephone settingsHandset settingsLCD languageYou can select the language used for all screen displays.Press in the idle mode to enter the main menu.Press or to scroll to Settings, then press .Press to select LCD language.Press or to select English, Français or Español.Press to save your preference.NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it back to English without going through the French or Spanish menus. Press in idle mode, then enter 364# using the dialing keys. You hear a confirmation tone.Set speed dial voicemail numberIf you subscribe to a voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on each handset for easy access. When you want to retrieve voicemail messages, press and hold 1. Contact your telephone service provider for more information and assistance about your voicemail service.To set your voicemail number:Press in idle mode to enter the main menu.Press or to scroll to Settings, then press .Press or to scroll to Voicemail #, then press .Use the dialing keys to enter the voicemail number (up to 30 digits).Press to save. You hear a confirmation tone.-OR-If it is your first time to set the voicemail number:Press and hold 1 in idle mode.Use the dialing keys to enter the voicemail number (up to 30 digits).Press to save. The handset dials the saved voicemail number.1.2.3.4.5.1.2.3.4.5.1.2.3.LCD languageECOEnglishECOVoicemail #ECOVoicemail # -ECO

16Telephone settingsHandset settingsClear voicemail indicationUse this feature when the telephone indicates there is a new voicemail message but there is none. This may occur, for example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail message and icon; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.To manually turn off the new voicemail indicators:Press when in idle mode to enter the main menu.Press or to scroll to Settings, then press .Press or to scroll to Clr voicemail.Press to turn the voicemail indication off. NOTE: For more information about using your voicemail service, contact your telephone service provider for assistance. Key toneThe handset is programmed to beep with each key press. You can turn the key tone off, so there are no beeps when you press keys.Press in idle mode to enter the main menu.Press or to scroll to Settings, then press .Press or to scroll to Key tone, then press .Press or to select On or Off.Press to save your preference.1.2.3.4.1.2.3.4.5.Clr voicemailECOKey toneECOOffECO

17Telephone settingsHandset settingsSet date/timeThe answering system announces the day of the week and time of each message received prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call (see About caller ID on page 40). However, the year must be set so that the day of the week can be calculated from the caller ID information.Follow the steps, as mentioned below, to set the month, date, year and time.Press in idle mode to enter the main menu.Press or to scroll to Set date/time, and then press .Press or to select the month, then press , or enter the 2-digit number (01-12) using the dialing keys (0-9).Press or to select the day, then press , or enter the 2-digit number (01-31) using the dialing keys (0-9).Press or to select the year, or enter the 2-digit number (00-99) using the dialing keys (0-9), then press .Press or to select the hour, then press , or enter the 2-digit number (00-23) using the dialing keys (0-9).Press or to select the minute, then press , or enter the 2-digit number (00-59) using the dialing keys (0-9).Press or to choose AM or PM. Press to save. NOTE: If the date and time is not set when the message is recorded, the system announces “Time and date not set” before it plays the message.1.2.3.4.5.6.7.8.Set date/timeECODate: MM/DD/YYECOTime: HH:MM - -ECO

18Telephone settingsHandset settingsHome area codeIf you dial 7 digits to make a local call (no area code required), enter your area code into the telephone as home area code. When you receive a call from within your home area code, the caller ID log only displays the 7 digits of the telephone number.This feature makes it easy for you to make a call from the caller ID log. If you dial 10 digits to make a local call, do not use this home area code feature. If you do, you will not be able to place calls from your caller ID log because they have only 7 digits.Press in idle mode to enter the main menu.Press or to scroll to Settings, then press .Press or to scroll to Home area code, then press .Use the dialing keys to enter your 3-digit area code. Press to erase digits while editing.Press to save the setting.NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code + telephone number), you need to delete your home area code. While the home area code is displaying in Step 4, press and hold . The home area code is now restored to its default setting of _ _ _(empty). Dial modeThe dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone.Press in the idle mode to enter the main menu.Press or to scroll to Settings, then press .Press or to scroll to Dial mode, then press .Press or to choose between Touch-tone and Pulse.Press to save the setting.NOTE: If you have dial pulse (rotary) dialing service only, refer to Temporary tone dialing on page 26 to temporarily switch from pulse to touch-tone dialing during a call.1.2.3.4.5.1.2.3.4.5.Home area codeECOHome area code - - -ECODial modeECOTouch-toneECO

19Telephone settingsHandset settingsQUIET modeWhen QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal. After you turn on QUIET mode, this feature activates immediately and the answering system turns on automatically. When QUIET mode is on, the answering system takes calls and records messages without broadcasting them.To turn QUIET mode on:1. Press and hold in idle mode to enter the QUIET mode setting screen. The screen shows Quiet: _ _ hours [1-12].2. Use the dialing keys to enter the desired number of hours (1-12) you would like to turn on QUIET mode, then press . Your screen briefly shows Quiet mode on.To turn QUIET mode off:While QUIET mode is on, press and hold . The screen shows Quiet mode off briefly and then returns to idle.NOTES:If you change the base ringer, handset ringer, ringer volume, or key tone when QUIET mode is on, the sample plays but the feature is still muted after saving the setting.After QUIET mode is turned off or the set period of time has expired, all muted features will be activated again.When QUIET mode is on, the handset does not ring when there is an incoming intercom call, but the handset which initiates the intercom call does have the calling tone as normal. ••••

20Telephone settingsTelephone base ringer volumeWhen the telephone base is not in use, press / on the telephone base to set the ringer volume level (1-6), or turn the ringer off. A sample of the ringer sounds as you adjust the volume. The telephone base announces, “Base ringer is off” when you set the volume to 0.NOTE: If a handset is on an outside call, the telephone base volume cannot be changed.

21Making, answering and ending callsMaking a callTo make a call:Press or , then enter the telephone number.On-hook dialing (predialing):Use the dialing keys to enter the telephone number (up to 30 digits).Press and hold to insert a 3-second dialing pause (a P appears).Press or to erase digits.Press or to call.NOTES:Pressing to access services from your telephone service provider does not affect the elapsed time.When a handset is on a call and there is another handset attempts to access the directory or caller ID log, the screen of the other handset shows Not available.Temporary ringer silencingTo silence the ringer temporarily on that handset only:While the telephone is ringing, press or .To silence the ringer temporarily on the telephone base:While the telephone is ringing, press on the telephone base.This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume.NOTE: Unless the ringer volume is turned off on that handset, each handset rings when there is an incoming call.•1.••2.••••Telephone operationRinger mutedECO888-722-7702ECO10:30PM 11/20The screen displays the elapsed time as you talk (in hours, minutes and seconds).10:30PM 11/20Phone 0:01:30 888-722-7702ECO

22Telephone operationMaking, answering and ending callsAnswering a callPress any dialing key (0-9, or #) or . -OR- Press to answer using the speakerphone.Handset speakerphoneDuring a call, press to switch between speakerphone and normal handset use.Press or return the handset to the telephone base or charger to hang up.NOTE: After installing the battery in the handset, the screen may show Low battery. If you use the speakerphone at this time, the battery may become depleted. Follow the instructions in Battery charging on page 9.Ending a callPress . -OR- Put the handset in the telephone base or charger to end the call.10:30PM 11/20Speaker 0:01:30ECO

23Telephone operationRedialEach handset stores the 10 most recently called numbers in the redial list.View numbers in the redial listPress in idle mode.Press , or repeatedly to scroll through the 10 most recently called numbers (up to 30 digits each). The handset beeps twice at the beginning or end of the list.Press to exit the redial list.Call a number from the redial listPress in idle mode.Press , or repeatedly to scroll through the 10 most recently called numbers (up to 30 digits each). The handset beeps twice at the beginning or end of the list.When the number you want to call is displayed, press or to dial.-OR-Press or .Press , then press , or repeatedly until the number you want to call is displayed.Press . The handset dials the desired number.1.2.3.1.2.3.1.2.3.ECORedial #1/7 888-722-7702

24Telephone operationRedialCopy a number from the redial list to the directoryPress .Press or to scroll to the number you want to save into the directory. Press twice. The screen shows Enter number.Press or to move the cursor to the left or right.Press and hold to enter a 3-second dialing pause (a P appears).Press to erase a digit.Press and hold to erase all digits.Press again to save the number and edit the name. The screen shows Enter name.Use the dialing keys (0-9) to edit the name.Press 0 to add a space.Press to erase a character.Press and hold to erase all characters.Press to store your new directory entry. The handset sounds a confirmation tone.Delete a number in the redial listWhile reviewing a number in the redial list, press to delete the displayed number from the redial list.1.2.••••3.••••4.Enter number 888-722-7702_ECOEnter nameECO

25Telephone operationOptions while on callsVolume controlWhile on a call, press to increase or to decrease the listening volume.When the volume reaches the minimum or maximum setting, you hear 2 beeps.NOTE: The handset volume setting and speakerphone volume setting are independent.MuteUse the mute function to turn off the microphone while on a call. You can hear the caller, but the caller cannot hear you.To turn mute on:Press . When mute is on, the handset screen shows Muted until the mute function is turned off.To turn mute off:Press and then resume speaking. When mute is off, Microphone on appears temporarily on the handset screen. -OR- Mute is automatically turned off when you end the call.Flash/call waitingIf you subscribe to call waiting service provided by your telephone service provider, and someone calls while you are already on a call, you hear a beep.Press to put your current call on hold and take the new call.Press anytime to switch back and forth between calls.NOTE: For more information on caller ID with call waiting, refer to About caller ID on page 40.••••ECOMuted 888-722-770210:30PM MUTE 11/20

26Telephone operationOptions while on callsTemporary tone dialingIf you have dial-pulse (rotary) dialing service only, you can temporarily switch from pulse-tone dialing to touch-tone dialing during a call.During a call, press .Use the dialing keys to enter the desired number. The telephone sends touch-tone signals.The telephone automatically returns to pulse dial mode after you end the call.Chain dialingWhile on a call, you can initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list. Doing this can be useful if you need to access numbers other than telephone numbers (such as account numbers or access codes).To access the directory while on a call:Press .Press to choose Directory.Press or to scroll or use the dialing keys (0-9) to find the desired entry (see Search by name on page 37).Press . The telephone automatically dials the displayed number.To access the caller ID log while on a call:Press .Press or to scroll to Caller ID log, then press .Press or to scroll to the desired entry. Press # (pound key) to view other dialing options, if necessary. See View dialing options on page 43 for more details.Press . The telephone automatically dials the displayed number.1.2.3.1.2.3.4.1.2.3.4.10:30PM 11/20PHONE 0:01:30 888-722-7702ROBERT BROWN800-360-4121ECODirectoryECOCharlie Johnson888-883-2445ECOECO10:30PM 11/20

27Telephone operationOptions while on callsTo access the redial list while on a call:Press . The screen shows the number most recently called. To view up to 10 recently called numbers, press , or repeatedly to scroll to the desired number.Press . The handset dials the displayed number.NOTES:While on a call, you cannot edit a directory entry or redial entry, or copy a caller ID entry into the directory.If the directory, caller ID log or answering system is being used and you attempt to access one of them, the screen shows Not available. Press to exit directory, caller ID log or redial list and return to the call without dialing the displayed number.Join a call in progressIf a handset is already on a call and you would like to join the call:Press or on another system handset.To end the call:Press or place the handset in the telephone base or charger.The call does not end until all handsets hang up.NOTES: If you have registered a cordless headset or cordless speakerphone to the telephone base, you can also join a call in progress using the registered device. Refer to the user’s manuals of your cordless headset or speakerphone for more information.You can use a maximum of four devices at the same time on an outside call. If you have five handsets and the fifth handset attempts to join the call, the handset screen shows Unable to call.1.2.•••••Redial #6/10 888-722-7702ECO

28Telephone operationHandset locatorYou can use the handset locator feature to find misplaced handsets.To start the paging tone:Press on the telephone base to start the paging tone on all handsets for 60 seconds.To stop the paging tone:Press , , or any dialing key (0-9, or #) on the handset(s). -OR-Press on the telephone base. -OR-Place the handset in the telephone base or charger.NOTES:If you press on a handset, the ringer of that handset is silenced but the paging tone continues on the other handsets.If a handset is accessing the answering system, on a call (intercom call or outside call), or out of range, that handset does not beep when paged.You cannot use the handset locator feature while the telephone base is playing messages or the answering system is being accessed remotely.•••••••

29Telephone operationIntercomMake and answer an intercom callUse the intercom feature for conversations between two handsets, or a handset and a cordless headset/speakerphone (sold separately). You can buy additional expansion handsets (AT&T model EL50005), cordless headsets and speakerphones (AT&T model TL80133) for this telephone base to expand your telephone system (up to five handsets, cordless headsets or speakerphones).Press on your handset when not in use.If you have 2 handsets and no other registered devices, your originating handset screen shows Calling HS X. The other handset rings and its screen shows HS X is calling.If you have more than two handsets and/or cordless headset(s)/speakerphone(s), your originating handset screen shows Intercom to. Use the dialing keys to select the destination device. The originating handset screen shows Calling HS X (X represents the handset number). The destination handset rings and its screen shows HS X is calling.To answer the intercom call, press any dialing key (0-9, or #), , or on the other handset. Both handset screens now show Intercom.To end an intercom call, press or place the handset back in the telephone base or charger. Both handset screens now show Intercom ended.NOTES:Before the intercom call is answered, you can cancel it by pressing or on your originating handset.If the other handset is not answered within 100 seconds, or if the handset is in use, on a call, or out of range, your originating handset shows Unable to call.If you have four handsets, of which two handsets are on an intercom call, the other two handsets can be used on an outside call (see Join a call in progress on page 27) or a separate intercom call.You can only use one pair of devices at a time to make intercom calls.For cordless headsets and speakerphones, refer to the corresponding user’s manual on how to answer and end an intercom call.1.••2.3.•••••Intercom toECOIntercom ECOCalling HS XECO

30Telephone operationIntercomAnswer an incoming call during an intercom callIf you receive an incoming outside call during an intercom call, there is an alert tone.To answer the incoming outside call:Press . The intercom call ends automatically.To end the intercom call without answering the incoming outside call:Press . The intercom call ends and the handsets ring for the incoming call.To let the answering system answer the incoming outside call:Do nothing. Continue with the intercom call. If the answering system is on, it answers the incoming call after the number of rings you have set.•••

Telephone operationCall transfer using intercomUse the intercom feature to transfer an outside call to another system handset. During a call, press .If you have 2 handsets and no other registered devices, the outside call is put on hold and your originating handset screen shows Calling HS X. The other handset rings and its screen shows HS X is calling.If you have more than 2 handsets and/or cordless headset(s)/speakerphone(s), your originating handset screen shows Intercom to. Use the dialing key to enter a handset number. The outside call is put on hold and your originating handset screen shows Calling HS X. The destination handset rings and its screen shows HS X is calling.To answer the intercom call on the other handset, press any dialing key (0-9, or #), , or . The outside call is still on hold and both handset screens now show Intercom. You can now have a private conversation between system handsets.NOTES:To cancel the intercom call and return to the external call before the intercom call is answered, press or on your originating handset.If the called party does not answer within 100 seconds, or if the device is in use, on a call, or out of range, the calling handset shows Unable to call on its screen and automatically returns to the outside call.From the intercom call, you have the following options:You can let the other device join you on the outside call in a three-way conversation. Press and hold on the originating handset.You can transfer the call. Press , or place your handset back in the telephone base or charger. The other handset automatically connects to the outside call.You can switch between the outside call (Outside call appears on the screen) and the intercom call (Intercom appears on the screen). Press on the originating handset to switch.The called party can end the intercom call by or placing the other handset back in the telephone base or charger. The outside call continues with the originating handset.1.••2.••3.••••Intercom toECO10:30PM 11/20Phone 0:01:30ECOCalling HS XECOIntercom ECO31

32Directory overviewShared directoryThe directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset apply to all.NOTE: Only one handset can review the directory at one time. If another handset attempts to enter the directory, the screen shows Not available.Directory memory capacityThe directory can store up to 50 entries, with a maximum of 15 alphanumeric characters (including spaces) for the names and 30 digits for the telephone numbers.If there are already 50 entries, you cannot store a new number until you delete one.If the directory is empty, when you access it, the screen shows List empty.Exiting the directoryPress to cancel an operation, back up to the previous menu, or exit the menu display. Press and hold to return to idle mode.DirectoryCharlie Johnson888-883-2445ECO

33DirectoryCreate directory entriesCreate a new directory entryPress in idle mode.Press or to scroll to Directory, then press .Press again to choose Add new entry.Enter the telephone number when prompted.Use the dialing keys to enter a number (up to 30 digits).Press or to move the cursor to the left or right.Press and hold to enter a 3-second dialing pause (a P appears).Press to erase a digit.Press and hold to erase all digits.-OR-Copy a number from the redial list by pressing and then or , or pressing repeatedly to locate the desired number. Press to copy the number.Press to save the number in the display.Enter the name when prompted. Use the dialing keys and refer to Character chart on page 34 to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key.Press 0 to add a space.Press or to move the cursor to the left or right.Press to erase a character.Press and hold to erase all characters.1.2.3.4.•––––•5.6.••••Enter nameECOEnter number 888-883-2445_ECOECOCharlie Johnson_

34DirectoryCreate directory entriesCharacter chart:Dialing keyCharacters by number of key press123456789101111.-‘()*#&/,2abcABC23defDEF34ghiGHI45jklJKL56mnoMNO67pqrsPQRS78tuvTUV89wxyzWXYZ90space 0Press to store your new directory entry. You hear a confirmation tone.NOTE: The screen shows Number repeated if the number is already in the directory. You cannot save the same number more than once.7.

35DirectoryCreate directory entriesAdd a predialed telephone number to the directoryWhile the handset is in idle mode, use the dialing keys to enter the telephone number (up to 30 digits).Press and hold to insert a 3-second dialing pause (a P appears).Press to erase a digit.Press and hold to erase all digits.Press twice to move on to edit the name. Refer to Step 6 in Create a new directory entry on page 33.Press to store your new directory entry. You hear a confirmation tone. 1.•••2.3.888-722-7702ECO10:30PM 11/20Enter number 888-883-2445_ECOECOEnter nameECOCharlie Johnson_

36DirectoryReview the directoryReview directory entriesPress when in idle mode. The screen shows the first entry in the directory. List empty appears if there are no directory entries.Press or to browse through the directory or use the dialing keys to start a name search (page 37). -OR-Press when in idle mode. Press or to scroll to Directory, then press . Press or to scroll to Review, then press . The screen shows the first entry in the directory.Press or to browse through the directory. Entries appear alphabetically by the first letter in the name.NOTE: If the telephone number in the directory exceeds 15 digits, a dash appears after the 14th digit, and the remaining digits are displayed after two seconds beginning with a dash.1.2.1.2.3.4.Charlie Johnson888-883-2445ECOChristine Smith888-722-7702ECO

37DirectoryReview the directorySearch by namePress when the handset is in idle mode.When an entry appears, use the dialing keys (0-9) to start a name search (alphabetical search). The directory shows the first name beginning with the first letter associated with the dialing key, if there is an entry in the directory that begins with that letter. Press or to scroll through the entries beginning with that letter.To see other names that start with the letters on the same dialing key, keep pressing the key until the desired letter is shown. The names appear in alphabetical order.For example, if you have the names Jennifer, Jessie, Kevin and Linda in your directory:If you press 5 (JKL) once, J and then Jennifer displays. If you press 5 (JKL) once, J displays. Press . Jessie displays.If you press 5 (JKL) twice, K and then Kevin displays.If you press 5 (JKL) three times, L and then Linda displays.If you press 5 (JKL) four times, 5 displays.If you press 5 (JKL) five times, J displays and then Jennifer displays again.NOTE: If you press a dialing key (0-9) and no name starts with any letter on that key, the directory shows the entry that matches the next letter in the directory.1.2.3.••••••Charlie Johnson888-883-2445ECO

38DirectoryDial, delete and edit a directory entryYou can dial, delete or edit a displayed directory entry.See Review directory entries on page 36 or Search by name on page 37 to show an entry from the directory.Dial a directory numberWhile reviewing a directory entry, press or to dial the displayed telephone number from the directory.Delete a directory entryWhile reviewing a directory entry, press . The screen shows Delete contact?Press to delete the displayed entry from the directory. The handset shows Deleting... and then you hear a confirmation tone. Once deleted, you cannot retrieve that entry.Delete all directory entriesPress when in idle mode.Press or to scroll to Directory, then press .Press or to scroll to Delete all, then press .The handset shows Delete all? Press to confirm. The handset shows Deleting.... You hear a confirmation tone.1.2.1.2.3.4.Robert Brown888-360-4121ECO10:30PM 11/20Phone 0:01:30888-360-4121ECODelete contact?888-360-4121ECODelete all?ECODelete allECO

39DirectoryDial, delete and edit a directory entryEdit a directory entryWhile reviewing a directory entry, press . The screen shows Enter number with the current number of the entry.Edit the telephone number.Use the dialing keys to enter a number (up to 30 digits).Press or to move the cursor to the left or right.Press and hold to enter a 3-second dialing pause (a P appears).Press to erase a digit.Press and hold to erase all digits.-OR-Copy a number from the redial list by pressing and then or , or pressing repeatedly to locate the number. Press to copy the number.3. Press to save the number. The screen shows Enter name with the current name of the entry.4. Edit the characters.Press 0 to add a space.Press or to move the cursor to the left or right.Press to erase a character.Press and hold to erase all characters.5. Press to save. The handset shows the updated entry.1.2.•––––•••••Enter number 360-4121_ECOEnter nameECO

40Caller IDAbout caller IDThis product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring.Information about caller ID with call waitingCaller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:You have both caller ID and call waiting, but as separate services (you may need to combine these services).You have only caller ID, or only call waiting service.You don’t subscribe to caller ID or call waiting services.There may be fees for caller ID services. In addition, services may not be available in all areas.This product can provide information only if both you and the caller are in areas offering caller ID services and if both telephone service providers use compatible equipment. The time and date are sent by the telephone service provider along with the call information.The caller ID information may not be available for every incoming call. The callers may intentionally block their names and/or telephone numbers.NOTE: You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.About home area codeSee Home area code on page 18 to determine if you should enter your area code. Entering the area code changes how numbers are displayed in the caller ID log and how to return a call from the caller ID log (see View dialing options on page 43).•••10:30PM 11/20Christine Smith888-883-2445ECO

41Caller IDCaller ID logHow caller ID log worksThe telephone stores caller ID information about the last 30 incoming calls in the telephone base. Each entry may have up to 24 digits for the telephone number and 15 characters for the name. Entries are stored in reverse chronological order. The telephone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes made to any handset are reflected in all other handsets. If you answer a call before the information appears on the screen, it does not show in the caller ID log.NOTE: The caller ID information might not be available for every incoming call. The callers might intentionally block their names and/or telephone numbers (see Reasons for missing caller ID information on page 46).Memory matchIf the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.For example, if Christine Smith calls, her name appears as Chris if this is what you entered into your directory.NOTE: The number shown by your caller ID is in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit telephone numbers (area code plus telephone number). If the telephone number of the caller does not match a number in your directory, the name appears as it is delivered by the telephone service provider. For example, if the telephone service provider includes the area code but the number in your directory does not, the name appears as delivered by the telephone service provider.10:30PM 11/20Chris888-883-2445ECO

42Caller IDCaller ID operationMissed (new) calls indicatorWhen you have calls that have not been reviewed, all handset screens show XX missed calls when in idle mode.All entries that have not been reviewed are counted as missed (new) calls. Each time you review a caller ID log entry marked as NEW, the number of missed calls decreases by one.If you do not want to review the missed (new) calls one by one, but you still want to keep them in the caller ID log, you can press and hold for 4 seconds when the handset is idle. All the entries in the caller ID log will be considered old (reviewed), and the missed call(s) message goes away.NOTE: Press when the phone is not in use will remove the missed call indicator and reset the missed call counter.Review the caller ID logReview the caller ID log to find out who called, to return the call or to copy the caller’s name and number into your directory.When a handset is in idle mode, press to view the caller ID log in reverse chronological order starting with the most recent call. -OR- You can also review the caller ID log by pressing , then or to scroll to Caller ID log. Press twice to select Review.Press or to scroll through the list. The handset beeps twice when you reach the beginning or end of the caller ID log.Press to exit the caller ID log.NOTES:If the telephone number has more than 15 digits, only the last 15 digits appear in the caller ID log.Only one handset can review the caller ID log at a time. If another handset attempts to enter the caller ID log, it shows Not available.1.2.3.••10:30PM 11/2016 missed callsECO10:30PM 11/20HANDSET 1ECO

43Caller IDCaller ID operationView dialing optionsAlthough the caller ID log entries received typically have 10 digits (the area code plus the 7-digit number), in some areas, you may need to dial only the seven digits, 1 plus the seven digits, or 1 plus area code plus the seven digits. You can follow the steps, as mentioned below, to change the number of digits that you dial in the caller ID log. When a handset is in idle mode, press to view the caller ID log in reverse chronological order starting with the most recent call. Before dialing or saving the telephone number in the directory, press # (pound key) repeatedly to show different dialing options for local and long distance numbers. -OR- Press 1 repeatedly if you need to add or remove 1 in front of the telephone number.3. When the number is in the correct format for dialing, press or to call the number.To save the number to the directory, see Save a caller ID log entry to the directory on page 45.NOTE: If you do not need to dial the area code for local calls, make sure to program your home area code (see Home area code on page 18).1.2. 883-24451-883-2445888-883-24451-888-883-2445 883-24451-883-2445 888-883-24451-888-883-2445Press #Press 1

44Caller IDCaller ID operationDial a caller ID log entryWhile reviewing the caller ID log entry, press or to browse through the caller ID log.Press or to dial the displayed entry.Delete caller ID log entriesTo delete a caller ID log entry:While reviewing the caller ID log, press or to browse through the caller ID log.Press to delete the displayed entry from the caller ID log. The screen shows Deleting... with a confirmation tone. Once deleted, you cannot retrieve that entry.To delete all caller ID log entries:Press in idle mode.Press or to scroll to Caller ID log, then press .Press or to scroll to Delete all, then press . The screen shows Delete all?Press to delete all entries from the caller ID log. The screen shows Deleting... with a confirmation tone. Once deleted, you cannot retrieve that entry. 1.2.1.2.1.2.3.4.Delete allECO Delete all?ECOCaller ID logECO

45Caller IDCaller ID operationSave a caller ID log entry to the directoryWhile reviewing the caller ID log, press or to browse through the caller ID log.When the desired entry displays, press .Press again to choose To Directory.When the screen shows Enter number, use the dialing keys to modify the telephone number (up to 30 digits).Press or to move the cursor to the left or right.Press and hold to enter a 3-second dialing pause (a P appears).Press to erase a digit.Press and hold to erase all digits.5. Press to save the number in the display. The screen shows Enter name.6. Use the dialing keys and refer to Character chart on page 34 to modify the name (up to 15 characters).Press 0 to add a space.Press or to move the cursor to the left or right.Press to erase a character.Press and hold to erase all characters.7. Press to save. You hear a confirmation tone.NOTES:The screen shows Number repeated if the number is already in the directory. You cannot save the same number more than once.If you try to save a caller ID log entry to the directory without a number, Unable to save displays.If the telephone number has more than 15 digits, only the last 15 digits appear in the caller ID log. However, the telephone can still save all digits (up to 24 digits) of that telephone number from the caller ID log in the directory.You might need to change how a caller ID number is saved in the directory if the entry does not appear in the correct format. Caller ID numbers might appear with an area code that is not necessary for local calls, or without a 1 that is necessary for long distance calls. For details, see View dialing options on page 43.1.2.3.4.••••••••••••To DirectoryECO

46Caller IDReasons for missing caller ID informationThere are occasions when other information or no information shows for various reasons:Screen message ReasonPRIVATE NAME The caller prefers not to show the name.PRIVATE NUMBER The caller prefers not to show the telephone number.PRIVATE CALLER The caller prefers not to show the name and telephone number.UNKNOWN NAME Your telephone service provider cannot determine the caller’s name.UNKNOWN NUMBER Your telephone service provider cannot determine the caller’s telephone number.UNKNOWN CALLER Your telephone service provider cannot determine the caller’s name and telephone number. Calls from other countries may also generate this message.

47About call blockIf you have subscribed to caller ID service, you can use the call block feature to reject certain calls automatically. The call block list stores up to 20 entries. The telephone system can reject calls automatically according to:Numbers saved into the call block listIncoming calls without numbersThis feature is only available on the cordless handset.Blocked calls are disconnected automatically.NOTE: The blocked calls are displayed as Blocked call in the caller ID log.••Blocked call888-772-7702ECOCall block

Call block48Call blockAdd a call block entryPress on the handset when it is not in use.Press or to scroll to Call block, then press .Press to choose Block list.Press or to scroll to Add new entry, then press .When the screen displays Enter number, use the dialing keys to enter a number (up to 30 digits).Press or to move the cursor to the left or right.Press to erase a digit.Press and hold to erase all digits.Press and hold to enter a three-second dialing pause (a P appears).-OR-Copy a number from the redial list by pressing . Then, press or or repeatedly to find the desired number. Press to copy the number.6. Press to move on to the name.7. When the screen displays Enter name, use the dialing keys to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press a key repeatedly until the desired character appears. The first character of every word is capitalized.Press or to move the cursor to the left or right.Press 0 to add a space.Press to erase a character.Press and hold to erase all characters.8. Press to store your call block entry.The display shows Number repeated if the number is already in the call block list. You cannot save the same number twice.1.2.3.4.5.•••••••••Call blockECOBlock listECOAdd new entryECOEnter number888-883-2445_ECOEnter nameECOTV Salesman_ECO

Call block49Call blockReview call block listPress on the handset when it is not in use.Press or to scroll to Call block, and then press .Press to choose Block list.Press to choose Review.Press or to browse through the call block entries.NOTE: List empty appears if there are no call block entries.Save a caller ID log entry to call block listSearch for the desired caller ID log entry (see Review the caller ID log on page 42).When the desired entry displays, press .Press or to scroll to To Call block, then press .The handset displays Enter number. Use the dialing keys to edit the number, when necessary.Press or to move the cursor to the left or right.Press on the handset to backspace and erase a digit.Press and hold to erase the entire entry.Press and hold to insert a three-second dialing pause (a P appears).5. Press to move to the name. The screen displays Enter name.6. Use the dialing keys to add or edit the name.Press or to move the cursor to the left or right.Press 0 to add a space.Press to erase a character.Press and hold to erase all characters.7. Press when done.1.2.3.4.5.1.2.3.4.••••••••ReviewECOSalesman888-883-2445ECO

Call block50Call blockEdit a call block entrySearch for the desired entry in the call block list (see Review call block list on page 49).When the desired entry displays, press . The screen displays Enter number along with the phone number to be edited. If you only want to edit the name, skip to Step 4.To edit the number:Use the dialing keys to enter digits. Press or to move the cursor to the left or right.Press on the handset to erase a digit.Press and hold to erase all digits.Press and hold to enter a three-second dialing pause (a P appears).4. Press to move on to the name. The screen displays Enter name along with the name to be edited.5. To edit the name:Use the dialing keys to enter characters.Press or to move the cursor to the left or right.Press 0 to add a space.Press to erase a character.Press and hold to erase all characters.6. Press to save the entry.1.2.3.••••••••••Salesman888-883-2445ECOEnter number888-883-2445_ECOEnter nameECOTV Salesman_ECO

Call block51Call blockDelete a call block entrySearch for the desired entry in the call block list (see Review call block list on page 49).When the desired entry displays, press on the handset and the screen shows the next entry. You cannot retrieve a deleted entry.NOTE: If the call block list is empty after an entry is deleted, the screen displays List empty.Block calls without numberYou can use this feature to reject all incoming calls which are “out of area“ or with numbers set to “Private“.Press on the handset when it is not in use.Press or to scroll to Call block, then press .Press or to scroll to Calls w/o num, then press .Press or to choose Unblock or Block, then press .Mute rings of blocked callsAn incoming call will ring once and then the system will check if the call should be blocked. You can mute the first ring of blocked calls.Press on the handset when it is not in use.Press 7464# on the handset.Press or to choose First ring: On or First ring: Off, then press to confirm.1.2.1.2.3.4.1.2.3.First ring: OnECOCalls w/o numECOUnblockECO

52Answering system settingsUse the answering system menu in the handset to turn the answering system on or off or change the settings for the outgoing announcement, call screening, number of rings, remote access code and the message alert tone.AnnouncementThe announcement is the greeting callers hear when calls are answered by the answering system.The telephone has a default announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own announcement.You can record an announcement up to 90 seconds. The system does not record any announcement shorter than 2 seconds.To play the current announcement:Press in idle mode.Press or to scroll to Answering sys, then press .Press to select Announcement. The system announces, “To play, press 2. To record, press 7.”Press 2 to play the current announcement from the speakerphone.Press to increase or press to decrease the message playback volume.Press to switch between speakerphone and handset.1.2.3.4.••Answering sysECOAnnouncementECOPlay Del Rec[2] [3] [7]ECOAnswering system

53Answering systemAnswering system settingsTo record a new announcement:Press in idle mode.Press or to scroll to Answering sys, then press .Press to select Announcement. The system announces, “To play, press 2. To record, press 7.”Press 7. The system announces “Record after the tone. Press 5 when you are done.”Face the handset and speak towards the microphone to record your announcement.Press 5 when you finish the recording. The handset plays back the recorded announcement.NOTE: If the answering system memory is full, when you press 7 in Step 4, the answering system announces, “Memory is full.” You must delete some messages before you can record a new announcement. Refer to Message playback on pages 64-66.To delete your announcement:Press in idle mode.Press or to scroll to Answering sys, then press .Press to select Announcement. The system announces, “To play, press 2. To record, press 7.”Press 2 to play the current announcement from the speakerphone.Press 3 during playback to delete your recorded announcement. The system announces, “Announcement deleted.”If your announcement is deleted, calls are answered with the default announcement, “Hello. Please leave a message after the tone.”1.2.3.4.5.6.1.2.3.4.5.Recording... Stop [5]ECO

54Answering systemAnswering system settingsAnswer on/offUnless you change it, the answering system is on and ready to record messages. If the answering system is on, the ANS ON icon displays on the handset screen and the light on the telephone base is on. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages.Using the handset:Press in idle mode to enter the main menu.Press or to scroll to Answering sys, then press .Press or to scroll to Answer on/off, then press .Press or to select between On and Off, then press to save the setting.Using the telephone base:Press to turn the answering system on or off. If the answering system is turned on, it announces, “Calls will be answered.” If the answering system is turned off, it announces, “Calls will not be answered.”NOTES: If the answering system is off and there is an incoming call, the system answers after 10 rings and announces to the caller, “Please enter your remote access code.” For more information about remote access, see Remote access code on page 58.You can turn the answering system on or off from either the handset or the telephone base, but you can only use the handset to change the other answering system settings.You cannot turn the answering system on or off while a handset is on a call or the telephone base is playing messages.1.2.3.4.••••Answer on/offECOOnECO

55Answering systemAnswering system settingsVoice guideThis feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and set the message alert tone.This feature is only available on the cordless handset.Press on the handset when it is not in use.Press or to scroll to Answering sys, then press .Press or to scroll to Voice guide, then press . You hear a voice prompt, “Hello! This voice guide will assist you with the basic setup of your answering system.“Setup your answering system by inputting designated numbers as instructed in the voice guide.NOTES:You can press to quit the voice guide at any time.If the system does not receive any input, it will announce “Sorry, I still have not received any input. If you want to restart the voice guide, please enter the menu and select Voice guide under Answering system. Good bye.”After a power outage, the handset prompts you to set the date and time. After the date and time setting is done or skipped, the handset prompts if you want to set up the answering system via voice guide. Press to start the setup.1.2.3.4.•••Voice guideECOSetup Ans sys...ECO

56Answering systemAnswering system settingsCall screeningYou can choose whether or not incoming messages are played through the speaker on the telephone base while they are being recorded. However, whether the call screening is on or off, the incoming messages can always be played through the handset.To change the settings:Press when in idle mode to enter the main menu.Press or to scroll to Answering sys, then press .Press or to scroll to Ans sys setup, then press .Press to select Call screening.Press or to choose On or Off.Press to save your setting. NOTE: For more details about the features of call screening, see Call screening on page 62.1.2.3.4.5.6.Call screeningECOOnECO

57Answering systemAnswering system settingsNumber of ringsYou can set the answering system to answer an incoming call after 2, 3, 4, 5, or 6 rings. You can also select Toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after three rings.To set the number of rings:Press in idle mode to enter the main menu.Press or to scroll to Answering sys, then press .Press or to scroll to Ans sys setup, then press .Press or to scroll to # of rings, then press .Press or to scroll and choose among 2, 3, 4, 5, 6 or Toll saver.Toll saver- the answering system answers a call after two rings if you have new messages, and after four rings when there are no new messages. This feature allows you to check for new messages and avoid paying long distance charges if you are calling from out of your local area.Press to save your setting. NOTE: If you subscribe to a voicemail service offered through your telephone service provider, see Answering system and voicemail indicators on page 60.1.2.3.4.5.•6.# of ringsECO3ECO

58Answering systemAnswering system settingsRemote access codeTo access your answering system remotely from any touch-tone telephone, you need to enter a 2-digit number (00-99). Unless you change it, the remote access code is 19.To change the remote access code:Press in idle mode to enter the main menu.Press or to scroll to Answering sys, then press .Press or to scroll to Ans sys setup, then press .Press or to scroll to Remote code, then press .Press or to select the remote access code, or use the dialing keys to enter the correct number (00-99).Press to save your setting. NOTE: For more details about the remote access feature, refer to Remote access on page 69.1.2.3.4.5.6.Remote codeECORemote code 19ECO

59Answering systemAnswering system settingsMessage alert toneWhen the message alert tone is on, and there is at least one new message, the telephone base beeps every 10 seconds. By default, the message alert tone is set to OFF.To change the setting:Press in idle mode to enter the main menu.Press or to scroll to Answering sys, then press .Press or to scroll to Ans sys setup, then press .Press or to scroll to Msg alert tone, then press .Press or to choose On or Off.Press to save your setting. NOTES: The message alert tone beeps only if all the following conditions are met: – The answering system is on. – The message alert tone is on. – There are new messages.To temporarily turn off the message alert tone, see Temporarily turn off the message alert tone on page 63. 1.2.3.4.5.6.••Msg alert toneECOOff ECO

60Answering systemAnswering system overviewAnswering system and voicemail indicatorsYour telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left on your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.If XX new messages displays on the handset and the message window on the telephone base flashes, there are new messages recorded on the built-in answering system. To listen to your message(s), press twice on the handset (page 64) or press on the telephone base (page 64).If and New voicemail display on the handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, dial an access number provided by your telephone service provider, followed by a security code or PIN.Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.To use your voicemail service rather than the answering system, turn off the answering system. To use the answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. Using the answering system and voicemail togetherYou can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers, as described below. To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.If you have voicemail provided by your telephone service provider, we recommend setting your answering system to answer calls at least 2 rings earlier than your voicemail is set to answer. For example, if your voicemail answers after 6 rings, set your answering system to answer after 4 rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow 6 seconds per ring when determining the appropriate setting.••

61Answering systemAnswering system overviewMessage capacityThe answering system can record up to 99 messages, depending on the length of each message. The maximum recording time (including message, announcement and memo) is 22 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.If the answering system has less than 3 minutes of recording time left, “Less than 3 minutes to record” is announced before the message playback and Rec mem low appears on the handset screen.If the memory is full, the answering system announces, “Memory is full.” The number of messages and F flash alternatively in the message window, and Rec mem full appears on the handset screen. You must delete some messages before recording new ones.Voice promptsThe system provides voice prompts to guide you through the setup procedures on your handsets, message playback, remote access and recording outgoing announcements. The system also provide basic answering system setup via voice guide to record your own announcement, set the number of rings, and set the message alert tone.

62Answering systemAnswering system overviewCall screeningCall screening at the base:If the answering system and call screening are on, the announcement and the incoming message can be broadcast at the telephone base when a call arrives.You can turn call screening on or off using the handset (see Call screening on page 56). When call screening is off, you can temporarily turn on the call screening by pressing or on the telephone base. The call screening will automatically be off for the next incoming call.If call screening is on and you want to silence the telephone base while it is recording messages, press on the telephone base. The call screening will be on for the next incoming call.Call screening at the handset:If the answering system is turned on, when there is an incoming call and it is answered by the answering system, the handset screen shows To screen call, press [SELECT]. By pressing , you can screen the call at the handset.

63Answering systemAnswering system overviewCall interceptWhile call screening, you can stop the recording and speak to the caller.If the call is screened at the base, press or on the handset to stop recording and speak to the caller.If the call is screened at the handset, press on the handset to stop recording and speak to the caller. You can press to switch between the speakerphone and the handset.Temporarily turn off the message alert toneIf the message alert tone is turned on, the telephone base beeps every ten seconds when there are new messages. Pressing any telephone base key (except ) temporarily silences the message alert tone. If you press when in idle mode to temporarily turn off the message alert tone, there is a voice prompt directing you to press again to delete all old messages. The message alert tone is temporarily off. Only press a second time if you wish to erase all old messages in your answering system.The message alert tone resumes when you receive another message.••

64Answering systemMessage playbackYou can listen to messages at the telephone base or on a cordless handset. When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,” before playback. After the last message, you hear, “End of messages.” If the recording time is less than three minutes, you hear, “Less than three minutes to record,” (see Message capacity on page 61).To listen to messages at the telephone base:Press on the telephone base to listen to the messages.The system announces the number of messages, then begins playback. The message sequence is shown on the message window.Press to stop the playback.NOTE: If there are no messages in the answering system, the system announces, “You have no message.” when you attempt to listen to messages.To listen to messages at the handset:Press when the handset is in idle mode.Press to select Play messages.The system announces the number of messages, then begins playback. The message sequence is shown on the handset’s screen.Press to stop the playback.NOTE: If there are no messages in the answering system, the handset shows No message and announces, “You have no message.” when you attempt to listen to messages.1.2.3.1.2.3.4.Play messagesECO 16 New 06 OldECORepeat Del Skip [4] [3] [6]ECO10:30PM 10/16MSG #

65Answering systemMessage playbackOptions during playbackWhen a message is playing, you can adjust the playback volume, skip, repeat, or delete the message.When messages are playing on the telephone base:Press / to adjust the message playback volume (1-8).Press to repeat the playing message. Press twice to listening to the previous message.Press to skip to the next message.Press to delete the message. The telephone base announces, “Message deleted.”Press /PLAY/STOP to stop the playback.When messages are playing on the handset:Press to increase or press to decrease the message playback volume.Press to switch between speakerphone and handset.Press 4 to repeat the playing message. Press 4 twice to listening to the previous message. Press 6 to skip to the next message.Press 3 to delete the message. The handset announces, “Message deleted.”Press to stop playback.•••••••••••••

66Answering systemMessage playbackDelete all old messagesUse this feature to delete all old messages. Once deleted, you cannot retrieve the deleted messages. New messages cannot be deleted until you have listened to them.To delete all old messages on the telephone base:Press on the telephone base when the answering system is not in use. The system announces, “To delete all old messages, press DELETE again.”Press again. The system announces, “All old messages deleted.”To delete all old messages on the handset:Press when in idle mode to enter the main menu.Press or to scroll to Answering sys, then press .Press or to scroll to Delete all old.Press to confirm. The screen shows Deleting... and then No old messages with a confirmation tone. 1.2.1.2.3.4.Delete all oldECO

67Answering systemRecording and playing memosMemos are your own recorded messages used as reminders for yourself or others using the same answering system. Play and delete them in the same way as incoming messages.Record a memoPress when in idle mode to enter the main menu.Press or to scroll to Answering sys, then press .Press or to scroll to Record memo.Press . The system announces, “Record after the tone. Press 5 when you are done.”Speak towards the microphone on the handset after a long beep. You can record a memo up to 3 minutes. Memos shorter than 2 seconds are not recorded.Press 5 to stop recording. The system announces “Recorded”.Play back memosMemos are stored as messages. See Message playback on pages 64-66 for instructions on playback and deletion.1.2.3.4.5.6.Recording... Stop [5]ECO

68Answering systemMessage window displaysThe message window on the telephone base displays the total number of messages. See the following table for other message window displays.0There are no messages in the answering system.0(flashing)After a power failure, the number in the message window flashes to indicate that the date and time need to be set.1-99 Total number of messages and memos.Current message number during old message playback.••1-99(flashing)Total number of new messages and memos. The number flashes when there are new messages that have not been reviewed.Current message number during new message playback.After a power failure, the number in the message window flashes to indicate that the date and time need to be set.•••1-99 and F(alternating)Memory is full. Messages must be deleted before new messages can be recorded.-- The answering system is being programmed by a system handset.The answering system is answering a call or recording a memo or announcement.The answering system is being accessed remotely.The directory or caller ID log is being accessed by a system handset.••••0-6 Telephone base ringer volume while adjusting.1-8 Speaker volume level of the telephone base while adjusting.

69Answering systemRemote accessYou can access the answering system remotely by dialing your home telephone number from any touch-tone telephone.Remotely access the answering systemDial your telephone number from any touch-tone telephone.When the answering system answers, enter the 2-digit remote access code (19, by default; refer to Remote access code on page 58). The answering system automatically announces the number of messages (new or old) if there are any.If there are new messages, the answering system automatically begins to play all new messages only. -OR- If there are no new messages, the answering system automatically begins to play all old messages.4. You can also enter the remote commands:1Press to listen to all messages. If there are new messages, the system plays only the new messages (in chronological order). If there are no new messages, the system plays all old messages (in chronological order). 2 Press to listen to new messages only.3Press during message playback to delete the current message.33 Press to delete all old messages.4Press 4 to repeat the playing message.Press 4 twice to listen to the previous message.5Press to stop playback and recording.5Press to listen to a list of remote commands.6Press during playback to skip the current message and advance to the next message.7Press to record a new announcement. Begin speaking after the long beep.8 Press to end remote access (the call ends).0Press to turn the answering system on or off.1.2.3.

70Answering systemRemote accessHang up to end the call and save all messages.Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference.NOTES:If you do not enter a valid remote access code, the system answers the call automatically.Once the messages have played, the telephone announces the help menu options. If you do not press any key with 20 seconds, the remote access call ends automatically.If the memory is full, the answering system answers after 10 rings and announces, “Memory is full. Enter the remote access code.” Enter your remote access code to access the messages and announcements.When the answering system is turned off, the telephone answers after 10 rings, and announces, “Please enter your remote access code.”5.••••

71Adding and registering handsets/headsets/speakerphonesYour telephone can support up to five DECT 6.0 cordless handsets, headsets or speakerphones. You can purchase additional handsets AT&T EL50005, cordless headsets or speakerphones (sold separately) to expand your telephone system. Visit www.telephones.att.com/accessories for a list of compatible DECT 6.0 cordless headsets and speakerphones. Each new handset, headset or speakerphone must be registered to the telephone base before use. You must register each handset, headset or speakerphone separately.To register a cordless headset or speakerphone to this telephone system, please refer to the corresponding user’s manual for details. To register a cordless handset, see below.The handsets provided within your product box are already registered as HANDSET 1, and so forth. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 5).Register a handset to the telephone baseBefore you begin registration, make sure the handset is out of the telephone base or charger and shows To register HS... and ...see manual, alternately.Put the handset you wish to register on the telephone base cradle.The light on the telephone base turns on. After about 10 seconds, the handset shows Registering.... The handset shows Registered and you hear a confirmation tone if the registration was successful. The light turns off. The handset is now registered with the telephone base.If the registration fails, the handset displays Failed and then To register HS... and ...see manual, alternately. Try the registration again by removing the handset from the telephone base and then placing it back in.NOTES: You cannot register a handset if any other system handset is in use.You can only register one handset to the telephone base at a time.1.2.3.••AppendixFor registration, put the handset on the telephone base, not the handset charger.

72AppendixDeregistering handsetsIf you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base, and then register each handset individually.To make deregistration easier, read all of the instructions on this page before you begin.Deregister all handsets from the telephone baseIn addition to the cordless handsets, this operation will also deregister all cordless headsets and speakerphones registered to your telephone base.Press and hold on the telephone base for about 10 seconds until the light on the telephone base turns on and starts to flash. Then, release .Immediately press again. You must press while the light is still flashing. The light flashes for approximately five seconds.The deregistration takes about 10 seconds to complete. All handsets display To register HS... and ...see manual alternately, if the deregistration was successful. To register the handset(s) to the telephone base again, follow the registration instructions on the previous page.NOTES:If the deregistration fails, you may need to reset the system and try again. To reset, unplug the power from the telephone base and plug it back in.You cannot deregister the handsets if any other system handset is in use.Even if the battery is depleted, you can still deregister the handsets by following the steps, as mentioned above. After the handset is charged for at least ten minutes, the screen shows To register HS... and ...see manual, alternately.1.2.3.•••

73AppendixScreen icons, indicator lights and alert tonesScreen icons(flashing)The battery icon flashes when the battery is low and needs charging.(animated display)The battery icon animates when the battery is charging.The battery icon becomes solid when the battery is fully charged.The handset ringer is turned off.There are new voicemail received from the telephone service provider.ANS ON The answering system is turned on.ECO The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base.NEW The entry you are reviewing is new in the caller ID log.10/16MSG # The message number currently playing and total number of new/old messages recorded.Handset indicator lights lightOn when the handset is charging in the telephone base or charger. lightOn when the speakerphone is in use.10:30PM HANDSET 1ECO10/16MSG #ANS ONNEWExtra large displayLighted big buttons

74AppendixScreen icons, indicator lights and alert tonesTelephone base indicator lightsHandset alert tones1 short beep A key is pressed.Plays at the end of each message playback.••1 long beep Beginning or end of recording.Plays at the end of all messages playback.••2 short beeps Error tone. The command has failed.You have reached the beginning or end of the list.You have reached the minimum or maximum listening volume.•••3 short beeps The handset is out of range or there is no power at the telephone base.3 short high-pitched beeps Confirmation tone. The telephone has completed the command successfully.4 short beeps Low battery warning.Telephone base alert tonesOne short beep Plays at the end of each message playback.Beeps every 10 seconds Message alert tone is on and there are new messages.One long beep Call screening is on and the answering system is about to record a message.Plays at the end of all messages playback.•• lightOn when the built-in answering system is on. lightOn when the handset is in use, when the answering system is answering an incoming call or when the answering system is being accessed remotely.On when a handset is being registered.Flashes slowly when another telephone on the same line is in use, or when all handsets are being deregistered.Flashes quickly when there is an incoming call.••••

75AppendixHandset display screen messagesBlocked call An incoming call is blocked. Calling HS X(For models with two or more handsets only)The handset is calling another handset (for intercom calls).Ended You have just ended a call.HS X is calling (For models with two or more handsets only)Another handset is calling.Incoming call There is an incoming call. Intercom The handset is on an intercom call.Intercom ended The intercom call has just ended.Intercom to(For models with two or more handsets only)You have started the intercom process, and need to enter the number of the handset you wish to call.Line in use An extension telephone on the same line or one of the handsets is in use.List empty There are no directory entries or call block list entries.Low battery The battery needs to be charged.Microphone on Mute is off so the other party can hear your voice.Muted The microphone is off.New voicemail There are new voicemail messages from your telephone service provider.No battery The handset in the telephone base or charger does not have a battery properly installed.No line There is no telephone line connected.No message There are no messages in the answering system.Not available Someone else is already using the directory, caller ID log or answering system.

76AppendixHandset display screen messagesNumber repeated The telephone number you have entered is already stored in the directory.Out of range or no pwr at base The handset has lost communication with the telephone base.Outside call You switched to an external call during an intercom call. Paging The telephone base is paging all handsets.Phone The handset is on a call.Put in charger The battery is very low. The handset should be placed in the telephone base or charger.Quiet mode off The quiet mode is turned off.Quiet mode on The quiet mode is turned on.Rec mem low The answering system has less than 3 minutes to record.Rec mem full The answering system memory is full.Ringer muted The ringer is muted temporarily during an incoming call.Speaker The handset speakerphone is in use.To register HS......see manual The handset is not registered to any telephone base.To screen callpress [SELECT]The system is recording a message. Press SELECT to screen a call on a handset.Unable to callIntercom failed.You try to join a call when there are already four handsets on that call.You try to make a call when the handset is out of range.•••Unable to save You cannot save a caller ID log entry to the directory without a number.XX missed calls There are XX new calls in the caller ID log.XX new messages There are XX new messages in the answering system.

77AppendixTroubleshootingIf you have difficulty with your telephone, please try the following suggestions. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My telephone doesn’t work at all.Make sure the power cord is securely plugged in.Make sure that the battery connector is securely plugged into the cordless handset.Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.If the battery is depleted, charge the handset for at least 30 minutes before you use it. Refer to Battery charging on page 9 for details.Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.You may need to purchase a new battery. Please refer to Battery installation on pages 7-8.The display shows No line. I cannot get a dial tone.First try all of the suggestions, as mentioned above.If the previous suggestions do not work, disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone. If there is no dial tone on that other telephone either, your telephone line cord may be defective. Install a new telephone line cord.If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your EL52265/EL52365 telephone, or contact EL52265/EL52365 telephone, or contactcontact your telephone service provider (charges may apply).•••••••••••

78AppendixTroubleshootingI cannot dial out.First try all the suggestions in the item The display shows No line. I cannot get a dial tone.Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.Check that all the telephones connected to the same telephone line are hung up.Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing) for the service in your area.Eliminate any background noise. Noise from a television, radio or other appliances may cause the telephone not to dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise.If other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).My cordless handset isn’t performing normally.Make sure the power cord is securely plugged into the telephone base. Plug the power adapter into a different, working electrical outlet not controlled by a wall switch.Move the cordless handset closer to the telephone base. You might have moved out of range.Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.••••••••••

79AppendixTroubleshootingOut of range or no pwr at base appears on my cordless handset. Ensure that the telephone base is powered on.Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.Move the cordless handset closer to the telephone base. You might have moved out of range.Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.The batteries do not hold a charge.If the cordless handset is in the telephone base or charger and the charge light does not come on, refer to the item The charge light is off on this page.Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows LOW BATTERY. Refer to Battery charging on page 9 for details.You may need to purchase a new battery. Please refer to Battery installation on pages 7-8.The charge light is off.Make sure the power cord is plugged in correctly and securely.Make sure the battery is installed correctly in the handset. Follow the instruction in Battery installation on pages 7-8 to install the battery.Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth.•••••••••••••

80AppendixTroubleshootingI get noise, static, or weak signals even when I’m near the telephone base.If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Telephone base and charger installation on page 6). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.Do not install this telephone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector.Relocate your telephone to a higher location. The telephone will likely have better reception when installed in a high area.If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).I experience poor sound quality when using the speakerphone.For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up.When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press to temporarily turn your microphone off. When it is your turn to speak, remember to press again to turn the microphone on.Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.•••••••••

81AppendixTroubleshootingI hear other calls while using my telephone.Disconnect the telephone base from the telephone wall jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or telephone service. Call your telephone service provider (charges may apply).My calls cut in and out while I’m using my cordless handset.Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless telephone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the telephone.Do not install this telephone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector.Relocate your telephone base to a higher location. The telephone will have better reception when installed in a high area.If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Telephone base and charger installation on page 6). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.••••••••

82AppendixTroubleshootingMy cordless handset does not ring when I receive a call.Make sure that the ringer is not turned off. Refer to Ringer volume on page 14.Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack. Make sure the power cord is securely plugged in.The cordless handset may be too far from the telephone base.Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging one telephone at a time until the telephone start ringing.The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is the telephone wall jack. Contact your telephone service provider (charges may apply).Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.Completely remove and then replace the battery. Place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.Your telephone line cord might be defective. Try installing a new telephone line cord.•••••••••••

83AppendixTroubleshootingMy caller ID isn’t working.Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.Your caller must be calling from an area that supports caller ID.Both your and your caller’s telephone service providers must use caller ID compatible equipment.Make sure the home area code is set correctly in the telephone (see Home area code on page 18).If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line and the telephone wall jack (see Telephone base and charger installation on page 6). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.My telephone does not receive caller ID when on a call.Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. Caller ID features work only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.A icon shows on the display and I don’t know why.Your telephone has voicemail indication that is separate from the built-in answering system. If appears on the display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail.I cannot retrieve voicemail messages.Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (see Answering system and voicemail indicators on page 60). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.••••••••

84AppendixTroubleshootingIncomplete messages.If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the maximum recording time you have set (see Message alert tone on page 59).If the caller pauses for longer than 7 seconds, the answering system stops recording and disconnects the call.If the answering system’s memory becomes full during a message, the answering system stops recording and disconnects the call.If the caller’s voice is very soft, the answering system may stop recording and disconnects the call.If someone picks up the call at a telephone on the same line during a message, the answering system stops recording and disconnects the call. Part of the message may be lost.Difficulty hearing messages.Press / to adjust the speaker volume on the telephone base.Press to increase the message playback volume on a handset.The answering system does not answer after correct number of rings.Make sure the answering system is on. When the answering system is on, ANS ON should show on the handset and the light is lit on the telephone base (see Answer on/off on page 54).If toll saver is selected, the number of rings changes to 2 when there are new messages (see Number of rings on page 57).If the memory is full or the answering system is off, the answering system answers after 10 rings.In some cases, the answering system is affected by the ringing system used by the telephone service provider.If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (see Answering system and voicemail indicators on page 60). To determine how many rings activate your voicemail, contact your telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.•••••••••••••

85AppendixTroubleshootingThe answering system announces “Time and date not set.”You need to reset the date and time (see Set date/time on page 17).The answering system does not respond to the remote commands.Make sure to enter your remote access code correctly (see Remote access code on page 58).Make sure you are calling from a touch-tone telephone. When you dial a number, you should hear tones. If you hear clicks, the telephone is not a touch-tone telephone and cannot activate the answering system.The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.There may be interference on the telephone line you are using. Press dialing keys firmly.The answering system does not record messages.Make sure the answering system is on (see Answer on/off on page 54).Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (see Answering system and voicemail indicators on page 60). To determine how many rings activate your voicemail, contact your telephone service provider.If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.Announcement is not clear.When you record your announcement, make sure you speak in a normal tone of voice, toward the microphone on the handset.Make sure there is no background noise (TV, music, etc.) while recording.•••••••••••

86AppendixTroubleshootingI subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.Make sure your computer is powered on.Make sure your Internet connection is working properly.Make sure that the software is installed and running for your nontraditional telephone service.Make sure to plug your USB port adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information.I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English.• Press in idle mode. Enter 364# using the dialing keys. You hear a confirmation tone.Common cure for electronic equipment:If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed.Disconnect the power to the telephone base.Disconnect the cordless handset battery, and spare battery, if applicable.Wait a few minutes.Connect power to the telephone base.Completely remove and then replace the battery. Place the cordless handset into the telephone base.Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.••••••1.2.3.4.5.6.

87AppendixMaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care.Avoid rough treatment.Place the handset down gently.Save the original packing materials to protect your telephone if you ever need to ship it.Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms.Cleaning your telephoneYour telephone has durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap.Do not use excess water or cleaning solvents of any kind.••••••••Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Pull the telephone out by the unplugged cords.

88AppendixSafety informationRead and understand all instructions in the user’s manual. Observe all markings on the product.Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.If this product does not operate normally, read Troubleshooting on pages 77-86 in this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to Limited warranty on pages 94-96. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.Replace batteries only as described in Battery installation and charging on pages 7-9 in your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals.The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if they are plugged into a ceiling or an under-the-table or cabinet outlet.••••••••This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.Important safety information

89AppendixEspecially about cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.•••••Important safety informationThe RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1-800-8-BATTERY for locations accepting spent Ni-MH batteries.RBRC and 1-800-8-BATTERY are registered trademarks of the Rechargeable Battery Recycling Corporation.CAUTIONS:Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.Use only the supplied rechargeable battery or replacement battery (model BT162342/BT262342). To order, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.To prevent risk of fire or battery explosion, replace with the correct battery type. Dispose of used batteries according to the instructions.•••

90AppendixImportant safety informationPrecautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:Pacemaker patientsShould keep wireless telephones at least six inches from the pacemaker.Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.Should use the wireless telephone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.ECO modeThis power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.Especially about telephone answering systemsTwo-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.SAVE THESE INSTRUCTIONS•••

91AppendixFCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:Remain on the line and briefly explain the reason for the call before hanging up.Perform such activities in off-peak hours, such as early morning or late evening.••

92AppendixFCC Part 68 and ACTAIndustry CanadaThis device complies with Industry Canada license-exempt RSS standard(s).Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of communications may not be ensured when using this telephone.The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.This product meets the applicable Industry Canada technical specifications.FCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules.These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20cm (8 inches) or more.This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(B)••••

93AppendixCalifornia Energy Commission battery charging testing instructionsThis telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.To activate the CEC battery charging testing mode:Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged batteries before proceeding.While you press and hold , plug the telephone base power adapter back to the power outlet.After about 20 seconds, when the light starts flashing, release and then press it again within two seconds.When the phone successfully enters the CEC battery charging testing mode, the light turns off and all handsets display To register HS... and ...see manual, alternately.When the phone fails to enter this mode, repeat all the steps mentioned above.To deactivate the CEC battery charging testing mode:Unplug the telephone base power adapter from the power outlet, then plug it back in. The telephone base is powered up as normal.Register your handsets back to the telephone base. See page 71 for handset registration instructions.1.2.3.1.2.BC

95AppendixLimited warrantyWhat is not covered by this limited warranty?This limited warranty does not cover:PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; orPRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; orPRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; orPRODUCT to the extent that the problem is caused by use with non-AT&T accessories; orPRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; orPRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); orPRODUCT returned without a valid proof of purchase (see item 6); orCharges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.How do you get warranty service?To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer notifies you and requests that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.4.••••••••5.

96AppendixLimited warrantyWhat must you return with the PRODUCT to get warranty service?You must:Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; andInclude a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; andProvide your name, complete and correct mailing address, and telephone number.Other limitationsThis warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also have other rights that vary from state to state or province to province.Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation might not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion might not apply to you.Please retain your original sales receipt as proof of purchase.6.a.b.c.7.

97AppendixTechnical specificationsRF frequency band 1921.536MHz — 1928.448MHzChannels 5Telephone base adapter voltage(AC voltage, 60Hz)96 — 130VrmsTelephone base voltage(DC adapter output)DC6V @ 400mAHandset voltage 2.4VDCCharger voltage(AC adapter output)AC6V @ 300mAOperating times* Talk time (handset): up to 7 hoursTalk time (speakerphone): up to 3.5 hoursStandby: up to 5 days*Operating time varies depending on your actual use and the age of battery.DECT 6.0 digital technologyDigitally Enhanced Cordless Telecommunications (DECT) 6.0 is a new frequency band that transmits your voice across multiple channels. This technology provides superior quality of voice and sound, high protection against wiretapping and better range than 2.4GHz and 5.8GHz phone systems, while not interfering with wireless routers.Telephone operating rangeThis cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office.Simulated full-duplex handset speakerphoneThe simulated full-duplex speakerphone on your handset allows both ends of a call to speak and be heard at the same time. Optimal performance is subject to external factors and individual usage.

98IndexIndexAAlert tones, 74Alphabetical search, 37Announcement, 52Answer a call, 22Answer an incoming call during an intercom call, 30Answering mode, 54Answering system, 52–70Area code, 18, 40BBase ringer volume (ringer volume control), 20Base volume control, 20Battery charging, 9Battery installation, 7CCall blockdelete entries, 51edit entries, 50mute rings, 51new entries, 48review entries, 49Call intercept, 63Call screening, 56Call transfer (intercom transfer), 31Call waiting, 25, 40Caller ID, 40Caller ID log (call log), 41–45Chain dialing, 26Character chart, 34Charger installation, 6Clock, 17DDate and time, 17Delete all caller ID log, 44Delete messages, 66Dial a number from caller ID log, 44Dialing options, 43Dial mode, 18Directory, 32–36Directory storage, 32DSL filter, 1EElapsed time, 21End a call, 22FFlash, 25HHandset locator, 28Handset ringer tone (selectable ringer tone), 14Handset ringer volume (ringer volume control), 14IImportant safety information, 88–90Intercom call (intercom between handsets), 29KKey tone, 16LLCD language, 15Limited warranty, 94–96

99IndexIndexMMaintenance, 87Making a call, 21Memo, 67Memory match, 41Menu, 13Message playback, 64–66Message window displays, 68Missed (new) calls indicator, 42Mute, 25NNumber of rings, 57PPause, 21Predialing (on-hook dialing), 21RReasons for missing caller ID information, 46Recording time, 61Redial, 23–24Remote access, 69Remote access code, 58Remote commands, 69Repeat messages, 65, 69Ringer tone, 14SScreen icons, 73Skip messages, 65Speakerphone switching, 22TTabletop installation, 12Technical specifications, 97Temporary ringer silencing, 21Temporary tone dialing, 26Troubleshooting, 77–86VVoice guide, 55Voicemail, 15Voice prompts, 61Volume, 14, 20, 25WWall-mount installation, 10