VTech Telecommunications 80-9854-00 1.9GHz Digital Modulation Cordless Phone with Caller ID and Digital Answering Machine User Manual EL52X65 CIB i1 1 20140127 APPROVAL
VTech Telecommunications Ltd 1.9GHz Digital Modulation Cordless Phone with Caller ID and Digital Answering Machine EL52X65 CIB i1 1 20140127 APPROVAL
Contents
- 1. User Manual
- 2. User manual Part 1
- 3. User manual Part 2
User Manual
User’s manual EL52265/EL52365 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read Important safety information on pages 88-90 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. This telephone meets the California Energy Commission regulations for energy consumption. Your telephone is set up to comply with the energy-conserving standards right out of the box. No further action is necessary. This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets and speakerphones. Visit www.telephones.att.com/accessories for a list of compatible cordless headsets and speakerphones. Model number: EL52265 (two-handset system) EL52365 (three-handset system) Type: DECT 6.0 cordless telephone/answering system with caller ID/call waiting Serial number: Purchase date: Place of purchase: Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base. Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. © 2015 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Quick start guide EL52265/EL52365 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Quick start guide Cordless handset (2 for EL52265) (3 for EL52365) Telephone base Charger for cordless handset with power adapter installed (1 for EL52265) (2 for EL52365) Power adapter for telephone base Wall-mount bracket THIS SIDE UP / CE CÔTÉ VERS LE HAUT Battery Pack / Bloc-piles : BT162342/BT262342 (2.4V 3 00mAh Ni-MH) WARNING / AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES. NE PAS INCINÉRER OU PERCER LES PILES. Made in China / Fabriqué en chine CR1423 Battery for cordless handset (2 for EL52265) (3 for EL52365) Battery compartment cover (2 for EL52265) (3 for EL52365) Telephone line cord User’s manual EL52265/EL52365 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Telephone operation Installation ........................................................................ 1 Making, answering and ending calls..................21 Quick reference guide - handset........................... 2 Making a call ..........................................................21 Quick reference guide - telephone base........... 5 Temporary ringer silencing..............................21 Telephone base and charger installation .......... 6 Answering a call ...................................................22 Battery installation and charging.......................... 7 Handset speakerphone .....................................22 Battery installation ................................................ 7 Ending a call ...........................................................22 Battery charging ..................................................... 9 Redial.................................................................................23 Wall-mount installation............................................10 View numbers in the redial list .....................23 Tabletop to wall-mount installation ...........10 Call a number from the redial list ...............23 Wall-mount to tabletop installation ...........12 Copy a number from the redial list to the directory ...........................................................24 Telephone settings Delete a number in the redial list ...............24 Menu overview..............................................................13 Options while on calls ..............................................25 Handset settings ..........................................................14 Volume control ......................................................25 Ringer volume........................................................14 Mute ............................................................................25 Ringer tone..............................................................14 Flash/call waiting ................................................25 LCD language .........................................................15 Temporary tone dialing .....................................26 Set speed dial voicemail number.................15 Chain dialing...........................................................26 Clear voicemail indication ...............................16 Join a call in progress .......................................27 Key tone....................................................................16 Handset locator............................................................28 Set date/time .........................................................17 Intercom ...........................................................................29 Home area code ...................................................18 Make and answer an intercom call .............29 Dial mode.................................................................18 QUIET mode ............................................................19 Answer an incoming call during an intercom call...........................................................30 Telephone base ringer volume .............................20 Call transfer using intercom ..................................31 Directory Call block Directory overview ......................................................32 About call block...........................................................47 Shared directory ...................................................32 Add a call block entry .......................................48 Directory memory capacity .............................32 Review call block list..........................................49 Exiting the directory ...........................................32 Create directory entries ...........................................33 Save a caller ID log entry to call block list ..........................................................49 Create a new directory entry .........................33 Edit a call block entry........................................50 Add a predialed telephone number to the directory ...........................................................35 Delete a call block entry ..................................51 Review the directory..................................................36 Mute rings of blocked calls .............................51 Review directory entries ...................................36 Search by name ....................................................37 Dial, delete and edit a directory entry .............38 Dial a directory number ....................................38 Delete a directory entry ...................................38 Delete all directory entries .............................38 Edit a directory entry .........................................39 Block calls without number ............................51 Answering system Answering system settings.....................................52 Announcement ......................................................52 Answer on/off .......................................................54 Voice guide..............................................................55 Call screening ........................................................56 Number of rings....................................................57 Caller ID Remote access code...........................................58 About caller ID .............................................................40 Message alert tone..............................................59 Information about caller ID with call waiting .......................................................................40 Answering system overview ..................................60 About home area code .....................................40 Caller ID log ...................................................................41 Answering system and voicemail indicators..................................................................60 How caller ID log works ...................................41 Using the answering system and voicemail together...............................................60 Memory match.......................................................41 Message capacity .................................................61 Caller ID operation .....................................................42 Voice prompts ........................................................61 Missed (new) calls indicator ...........................42 Call screening ........................................................62 Review the caller ID log ...................................42 Call intercept ..........................................................63 View dialing options ...........................................43 Temporarily turn off the message alert tone .............................................................................63 Dial a caller ID log entry ..................................44 Delete caller ID log entries .............................44 Save a caller ID log entry to the directory....................................................................45 Reasons for missing caller ID information......46 Message playback .......................................................64 Options during playback ..................................65 Delete all old messages ...................................66 Recording and playing memos .............................67 Record a memo.....................................................67 Play back memos .................................................67 Message window displays .......................................68 Remote access..............................................................69 Remotely access the answering system...69 Appendix Adding and registering handsets ........................71 Deregistering handsets ............................................72 Screen icons, indicator lights and alert tones ......................................................................73 Screen icons ...........................................................73 Handset indicator lights....................................73 Telephone base indicator lights....................74 Handset alert tones ............................................74 Telephone base alert tones ............................74 Handset display screen messages ......................75 Troubleshooting ...........................................................77 Maintenance...................................................................87 Important safety information ................................88 Safety information ...............................................88 Precautions for users of implanted cardiac pacemakers ............................................90 Pacemaker patients ............................................90 ECO mode ................................................................90 Especially about telephone answering systems .....................................................................90 FCC Part 68 and ACTA..............................................91 FCC Part 15 ....................................................................92 California Energy Commission battery charging testing instructions .................................93 Limited warranty ..........................................................94 Technical specifications ...........................................97 DECT 6.0 digital technology ...........................97 Telephone operating range .............................97 Index Index ..................................................................................98 Getting started Installation You must install and charge the battery before using the cordless handset. See pages 7-9 for easy instructions. Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (pages 10-11). For optimum range and better reception, place the telephone base in a central and open location. If you subscribe to high-speed Internet service (DSL- digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 6). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Avoid placing the telephone base and charger too close to: • Communication devices such as television sets, VCRs, or other cordless telephones. • Excessive heat sources. • Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting. • Excessive dust sources such as a workshop or garage. • Excessive moisture. • Extremely low temperature. • Mechanical vibration or shock such as on top of the washing machine or work bench. Getting started Quick reference guide - handset light On when the handset is charging in the telephone base or charger. • Press to scroll up while in menus (page 13). • Press to show directory entries when the handset is not in use (page 36). • While entering names or numbers in the directory, press to move the cursor to the right (page 33). • Press to increase the listening volume when on a call (page 25), or increase the message playback volume (page 65). • Press repeatedly to review the last 10 numbers dialed (page 23). • While entering numbers, press and hold to insert a dialing pause (pages 21 and 33). • Press to make or answer a call (page 21 or 22). • During a call, press to answer an incoming call when you receive a call waiting alert (page 25). • While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the entry before dialing or saving it to the directory (page 43). • Press and hold to set or dial your voicemail number (page 15). Press to switch to tone dialing temporarily during a call if you have pulse service (page 26). Press to turn on the handset speakerphone, press again to resume normal handset use (page 22). Getting started Quick reference guide - handset • Press to scroll down while in menus. • Press to show the caller ID log when the handset is not in use (page 42). • While entering names or numbers in the directory, press to move the cursor to the left (page 33). • Press to decrease the listening volume when on a call (page 25), or to decrease the message playback volume (page 65). • Press to display the menu (page 13). • Once in the menu, press to select an item or save an entry or setting (page 13). • During a call, press to hang up (page 22). • While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display (page 13); or press and hold to exit to idle mode. • Press and hold while the handset is not in use to erase the missed call indicator (page 42). • Press and hold to set and turn on the QUIET mode, or turn it off. • When reviewing a caller ID log entry, press repeatedly to view other dialing options. Press to initiate an intercom conversation or transfer a call. • During a call, press to mute the microphone (page 25). • While predialing, press to erase digits (page 21). • While reviewing the redial list, directory or caller ID log, press to delete an individual entry (pages 24, 38 and 44). Getting started Quick reference guide - handset MAIN MENU Play messages ECO Play messages (page 64) Answering sys (page 52) Directory (page 32) Caller ID log (page 40) Call block (page 47) Ringers (page 14) Set date/time (page 17) Settings (page 13) Using menus Press enter the main menu. or Press through menu items. Press select or save an item. to to scroll to to Press cancel an operation, back up to the previous menu, or exit the menu display. Getting started Quick reference guide - telephone base • Press to repeat a message (page 65). • Press twice to play the previous message (page 65). Message window Displays the number of messages or other answering system information. • Press to delete the message currently playing (page 65). • Press twice to delete all old messages when the telephone is not in use (page 66). • When the telephone is not in use, press to adjust the telephone base ringer volume (page 20). • During call screening or message playback, press to adjust the listening volume (pages 62 and 65). Press to skip a message (page 65). • On when the handset is in use, or when the answering system is answering an incoming call. • Flashes when another telephone is in use on the same line. • Press to start or stop message playback (page 64). • During call screening, press to temporarily turn the call screening on or off (page 62). Press to page all handsets (page 28). Press to turn the built-in answering system on or off. Getting started Telephone base and charger installation Install the telephone base and charger, as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, refer to Wall-mount installation on pages 10-12 for details. Plug the large end of the base power adapter into an electrical outlet not controlled by a wall switch. Plug one end of the telephone line cord into a telephone wall jack. A DSL filter (not included) is required if you have DSL highspeed Internet service. Route the cords through the slots. Plug the other end of the telephone line cord into the telephone line jack on the bottom of the telephone base. Plug the small end of the base power adapter into the power jack on the bottom of the telephone base. Plug the large end of the charger’s power adapter into an electrical outlet not controlled by a wall switch. Ensure the small end of the charger’s power adapter is plugged into the power jack on the bottom of the charger. IMPORTANT INFORMATION: Use only the power adapter(s) provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Getting started Battery installation and charging Battery installation Install the battery, as shown below. 1. Plug the battery connector securely into the socket inside the handset battery compartment. 2. Insert the supplied battery with the label THIS SIDE UP facing up, as indicated. IS at SI BT1 tery DE UP WA 6234 Pack DO RNIN 2/B / Blo NE NOT G / T262 c-pi Mad PAS BUR AVER 342 (2 les e in INC N O TISS .4V Chi INÉR R PU EM 4 na ER NC ENT / Fa TU briq U PE RE ué en CER ch ine L TH 1423 CR Ba SIDE BT ttery UP WA 1623 Pack DO RNIN 42/B / Bl CE CÔ NE NOT G / T262 oc-pi TÉ Ma PAS BURNAVER 342 (2. les : VERS de TIS in INCINÉ OR SE 4V 30 Ch LE ina RER PUNC MENT 0mAh HA / Fa UT OU TU Ni-M briqu PE RE : H) é en RCER BATT ER ch IES ine LES PIL ES THIS 3. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. CR 14 23 light 4. Charge the handset by placing it face up in the telephone base or light is on charger. The when charging. Getting started Battery installation and charging After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time (see page 17). To skip setting the date and time, press After the date and time setting is done or skipped, the handset will prompt if you want to set up the answering system. Press to start the answering system setup via voice guide. For more details, see Voice guide on page 55. To skip the setup, press on the handset. Date: MM/DD/YY ECO Voice guide to... ECO set up Ans sys? ECO To replace the battery, press the tab and slide the battery compartment cover downwards. Lift out the old battery and disconnect it from the handset. Follow the instructions to install and charge the new battery. IMPORTANT INFORMATION: Use only the supplied rechargeable battery or replacement battery (model BT162342/ www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. BT262342). To order, visit our website at Getting started Battery installation and charging Battery charging Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See Technical specifications on page 97 for battery operating times. If the screen is blank, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. The screen shows Low battery until you have charged the battery without interruption for at least 30 minutes. The following table summarizes the battery charge indicators and actions to take. Battery indicators Battery status Action The screen is blank or shows Put in charger. Battery has no or very little charge. The handset cannot be used. Charge without interruption (at least 30 minutes). The screen shows Low battery and Battery has enough charge to be used for a short time. Charge without interruption (at least 30 minutes). Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use. flashes. The screen shows HANDSET X and the battery icon shows NOTES: • If you are on a call in low battery mode, you hear 4 short beeps every 50 seconds. • If no battery is installed in the handset when you place it in the telephone base or charger, the screen shows No battery. Follow the instructions in Battery installation on pages 7-8 to install the battery. Getting started Wall-mount installation The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall-mount bracket to connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. Professional assistance may be required to install the mounting plate. Tabletop to wall-mount installation To change the telephone base from tabletop installation to wall-mount installation, make sure you first unplug the power adapter from the electrical outlet and the telephone line cord from the telephone wall jack. 1. Plug the power cord and telephone line into the telephone base. If you are using a DSL filter, plug the other end of the telephone line into the filter. Route the telephone line cord (or DSL filter) through the wall-mount bracket hole. 2. Position the telephone base, as shown below. Insert the extended tabs (see illustration 2) of the wall-mount bracket into the slots on the back of the telephone base (marked A). Push the telephone base down until it is securely in place. Wall-mount bracket A DSL filter (not included) is required if you have DSL high-speed Internet service. 10 Getting started Wall-mount installation 3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch. 4. Align the holes on the wall-mount bracket with the standard wall plate and slide the wall-mount bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties. A DSL filter (not included) is required if you have DSL high-speed Internet service. DSL filter 11 Getting started Wall-mount installation Wall-mount to tabletop installation To change the telephone base from wall-mount installation to tabletop installation, follow the steps, as mentioned below. 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Push the telephone base up to detach it from the wall-mount bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet. 3. Push the wall-mount bracket up to remove it from the wall. 4. Refer to Telephone base and charger installation on page 6 to install the telephone base. 12 Telephone settings Menu overview Use the menu to change the telephone settings. 1. Press in idle mode (when handset is not in use) to enter the main menu. or to scroll through menu items. 2. Press to select or save the indicated item. 3. Press -ORPress to cancel an operation, back up to the previous menu or exit the menu display. Press and hold to cancel an operation and return to idle mode. 13 Telephone settings Handset settings Ringer volume You can set the handset ringer volume level (1-6), or turn appears on the the ringer off. When the ringer is off, handset screen. Ringer volume ECO 1. Press 2. Press 3. Press 4. Press 5. Press or or in idle mode to enter the main menu. to scroll to Ringers, then press Volume: to select Ringer volume. to sample each volume level. to save your preference. ECO NOTES: • Changing the handset ringer volume does not affect the base ringer volume. For more information on the base ringer volume, see Telephone base ringer volume on page 20. • The handset ringer volume also determines the ringer volume of intercom calls and paging tones. • If the handset ringer volume is off, that handset ringer is silenced for all incoming calls. However, that handset still plays the paging tone when responding to the handset locator feature (see Handset locator on page 28). • While the telephone is ringing, press temporarily on that handset only (see or to silence the ringer Temporary ringer silencing on page 21). Ringer tone You can choose one of 10 ringer tones for the handset. 1. Press 2. Press 3. Press 4. Press 5. Press or or or in idle mode to enter the main menu. to scroll to Ringers, then press to scroll to Ringer tone, then press to sample each tone. to save your preference. Ringer tone ECO Tone: 1 ECO NOTE: If you turn off the handset ringer volume, you will not hear ringer tone samples. 14 Telephone settings Handset settings LCD language You can select the language used for all screen displays. 1. Press main menu. or 2. Press 3. Press or 4. Press or Español. 5. Press LCD language in the idle mode to enter the ECO to scroll to Settings, then press to select LCD language. to select English, Français English ECO to save your preference. NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it in back to English without going through the French or Spanish menus. Press idle mode, then enter 364# using the dialing keys. You hear a confirmation tone. Set speed dial voicemail number If you subscribe to a voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on each handset for easy access. When you want to retrieve voicemail messages, press and hold 1. Contact your telephone service provider for more information and assistance about your voicemail service. To set your voicemail number: in idle mode to enter the main menu. 1. Press Voicemail # or to scroll to Settings, then press 2. Press or to scroll to Voicemail #, then press 3. Press 4. Use the dialing keys to enter the voicemail number Voicemail # (up to 30 digits). to save. You hear a 5. Press confirmation tone. -ORIf it is your first time to set the voicemail number: 1 in idle mode. 1. Press and hold 2. Use the dialing keys to enter the voicemail number (up to 30 digits). to save. The handset dials the saved voicemail number. 3. Press ECO ECO 15 Telephone settings Handset settings Clear voicemail indication Use this feature when the telephone indicates there is a new voicemail message but there is none. This may occur, for example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail message and icon; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators. To manually turn off the new voicemail indicators: when in idle mode to enter the 1. Press main menu. or to scroll to Settings, then press 2. Press 3. Press or to scroll to Clr voicemail. 4. Press to turn the voicemail indication off. Clr voicemail ECO NOTE: For more information about using your voicemail service, contact your telephone service provider for assistance. Key tone The handset is programmed to beep with each key press. You can turn the key tone off, so there are no beeps when you press keys. 1. Press main menu. 2. Press or or 3. Press 4. Press or 5. Press in idle mode to enter the to scroll to Settings, then press Key tone ECO to scroll to Key tone, then press Off to select On or Off. to save your preference. 16 ECO Telephone settings Handset settings Set date/time The answering system announces the day of the week and time of each message received prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call (see About caller ID on page 40). However, the year must be set so that the day of the week can be calculated from the caller ID information. Follow the steps, as mentioned below, to set the month, date, year and time. 1. Press in idle mode to enter the Set date/time main menu. 2. Press or to scroll to Set date/time, and then press 3. Press or to select the month, then press , or enter the 2-digit number (01-12) Date: MM/DD/YY using the dialing keys (0-9). 4. Press or to select the day, then press , or enter the 2-digit number (01-31) using the dialing keys (0-9). or to select the year, or enter the 5. Press Time: HH:MM - 2-digit number (00-99) using the dialing keys (0-9), then press or to select the hour, then press 6. Press , or enter the 2-digit number (00-23) using the dialing keys (0-9). or to select the minute, then press , or 7. Press enter the 2-digit number (00-59) using the dialing keys (0-9). or to choose AM or PM. Press to save. 8. Press ECO ECO ECO NOTE: If the date and time is not set when the message is recorded, the system announces “Time and date not set” before it plays the message. 17 Telephone settings Handset settings Home area code If you dial 7 digits to make a local call (no area code required), enter your area code into the telephone as home area code. When you receive a call from within your home area code, the caller ID log only displays the 7 digits of the telephone number. This feature makes it easy for you to make a call from the caller ID log. If you dial 10 digits to make a local call, do not use this home area code feature. If you do, you will not be able to place calls from your caller ID log because they have only 7 digits. Home area code 1. Press 2. Press or or in idle mode to enter the main menu. to scroll to Settings, then press 3. Press to scroll to Home area code, then press 4. Use the dialing keys to enter your 3-digit area code. Press to erase digits while editing. 5. Press to save the setting. ECO Home area code --ECO NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code + telephone number), you need to delete your home area code. While the home area code is displaying in Step 4, press and hold . The home area code is now restored to its default setting of _ _ _(empty). Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. 1. Press main menu. 2. Press or 3. Press or or 4. Press and Pulse. 5. Press in the idle mode to enter the to scroll to Settings, then press Dial mode ECO to scroll to Dial mode, then press Touch-tone to choose between Touch-tone ECO to save the setting. NOTE: If you have dial pulse (rotary) dialing service only, refer to Temporary tone dialing on page 26 to temporarily switch from pulse to touch-tone dialing during a call. 18 Telephone settings Handset settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal. After you turn on QUIET mode, this feature activates immediately and the answering system turns on automatically. When QUIET mode is on, the answering system takes calls and records messages without broadcasting them. To turn QUIET mode on: 1. Press and hold in idle mode to enter the QUIET mode setting screen. The screen shows Quiet: _ _ hours [1-12]. 2. Use the dialing keys to enter the desired number of hours (1-12) you would like to turn on QUIET mode, then press . Your screen briefly shows Quiet mode on. To turn QUIET mode off: • While QUIET mode is on, press and hold . The screen shows Quiet mode off briefly and then returns to idle. NOTES: • If you change the base ringer, handset ringer, ringer volume, or key tone when QUIET mode is on, the sample plays but the feature is still muted after saving the setting. • After QUIET mode is turned off or the set period of time has expired, all muted features will be activated again. • When QUIET mode is on, the handset does not ring when there is an incoming intercom call, but the handset which initiates the intercom call does have the calling tone as normal. 19 Telephone settings Telephone base ringer volume When the telephone base is not in use, press on the telephone base to set the ringer volume level (1-6), or turn the ringer off. A sample of the ringer sounds as you adjust the volume. The telephone base announces, “Base ringer is off” when you set the volume to 0. NOTE: If a handset is on an outside call, the telephone base volume cannot be changed. 20 Telephone operation Making, answering and ending calls Making a call To make a call: • Press or the telephone number. , then enter On-hook dialing (predialing): 1. Use the dialing keys to enter the telephone number (up to 30 digits). to insert a • Press and hold 3-second dialing pause (a P appears). or to erase • Press digits. 2. Press or to call. Phone 0:01:30 888-722-7702 ECO 10:30PM 11/20 888-722-7702 ECO 10:30PM NOTES: • Pressing affect the elapsed time. The screen displays the elapsed time as you talk (in hours, minutes and seconds). 11/20 to access services from your telephone service provider does not • When a handset is on a call and there is another handset attempts to access the directory or caller ID log, the screen of the other handset shows Not available. Temporary ringer silencing To silence the ringer temporarily on that handset only: Ringer muted • While the telephone is ringing, press or To silence the ringer temporarily on the telephone base: • While the telephone is ringing, press on the telephone base. This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume. ECO NOTE: Unless the ringer volume is turned off on that handset, each handset rings when there is an incoming call. 21 Telephone operation Making, answering and ending calls Answering a call Press any dialing key (0-9, or #) or -ORPress to answer using the speakerphone. Handset speakerphone During a call, press to switch between speakerphone and normal handset use. Press or return the handset to the telephone base or charger to hang up. Speaker 0:01:30 ECO 10:30PM 11/20 NOTE: After installing the battery in the handset, the screen may show Low battery. If you use the speakerphone at this time, the battery may become depleted. Follow the instructions in Battery charging on page 9. Ending a call Press -ORPut the handset in the telephone base or charger to end the call. 22 Telephone operation Redial Each handset stores the 10 most recently called numbers in the redial list. View numbers in the redial list in idle mode. 1. Press or repeatedly to 2. Press scroll through the 10 most recently called numbers (up to 30 digits each). The handset beeps twice at the beginning or end of the list. to exit the redial list. 3. Press Call a number from the redial list in idle mode. 1. Press or repeatedly to scroll 2. Press through the 10 most recently called numbers (up to 30 digits each). The handset beeps twice at the beginning or end of the list. 3. When the number you want to call is displayed, press or to dial. -ORor 1. Press , then press or 2. Press until the number you want to call is displayed. 3. Press . The handset dials the desired number. 23 Redial #1/7 888-722-7702 ECO repeatedly Telephone operation Redial Copy a number from the redial list to the directory 1. Press or to scroll to the number you want to 2. Press Enter number twice. The save into the directory. Press 888-722-7702_ screen shows Enter number. or to move the cursor to the left • Press or right. to enter a 3-second • Press and hold dialing pause (a P appears). to erase a digit. • Press to erase all digits. • Press and hold again to save the number and edit 3. Press Enter name the name. The screen shows Enter name. • Use the dialing keys (0-9) to edit the name. • Press 0 to add a space. to erase a character. • Press to erase all characters. • Press and hold to store your new directory entry. The handset sounds 4. Press a confirmation tone. ECO ECO Delete a number in the redial list While reviewing a number in the redial list, press to delete the displayed number from the redial list. 24 Telephone operation Options while on calls Volume control to increase or While on a call, press to decrease the listening volume. When the volume reaches the minimum or maximum setting, you hear 2 beeps. NOTE: The handset volume setting and speakerphone volume setting are independent. Mute Use the mute function to turn off the microphone while on a call. You can hear the caller, but the caller cannot hear you. To turn mute on: • Press . When mute is on, the handset screen shows Muted until the mute function is turned off. To turn mute off: • Press and then resume speaking. When mute is off, Microphone on appears temporarily on the handset screen. -ORMute is automatically turned off when you end the call. Muted 888-722-7702 ECO 10:30PM MUTE 11/20 Flash/call waiting If you subscribe to call waiting service provided by your telephone service provider, and someone calls while you are already on a call, you hear a beep. • Press to put your current call on hold and take the new call. • Press anytime to switch back and forth between calls. NOTE: For more information on caller ID with call waiting, refer to About caller ID on page 40. 25 Telephone operation Options while on calls Temporary tone dialing If you have dial-pulse (rotary) dialing service only, you can temporarily switch from pulse-tone dialing to touch-tone dialing during a call. 1. During a call, press 2. Use the dialing keys to enter the desired number. The telephone sends touch-tone signals. 3. The telephone automatically returns to pulse dial mode after you end the call. Chain dialing While on a call, you can initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list. Doing this can be useful if you need to access numbers other than telephone numbers (such as account numbers or access codes). To access the directory while on a call: 1. Press to choose Directory. 2. Press or to scroll or use the dialing keys 3. Press (0-9) to find the desired entry (see Search by name on page 37). . The telephone automatically dials 4. Press the displayed number. To access the caller ID log while on a call: 1. Press or to scroll to Caller ID log, then press 2. Press 3. Press or to scroll to the desired entry. Press # (pound key) to view other dialing options, if necessary. See View dialing options on page 43 for more details. 4. Press . The telephone automatically dials the displayed number. 26 PHONE 0:01:30 888-722-7702 ECO 10:30PM 11/20 Directory ECO Charlie Johnson 888-883-2445 ECO ROBERT BROWN 800-360-4121 ECO 10:30PM 11/20 Telephone operation Options while on calls To access the redial list while on a call: Redial #6/10 888-722-7702 1. Press . The screen shows the number most recently called. To view up to 10 recently called numbers, press or repeatedly to scroll to the desired number. 2. Press . The handset dials the displayed number. ECO NOTES: • While on a call, you cannot edit a directory entry or redial entry, or copy a caller ID entry into the directory. • If the directory, caller ID log or answering system is being used and you attempt to access one of them, the screen shows Not available. • Press to exit directory, caller ID log or redial list and return to the call without dialing the displayed number. Join a call in progress If a handset is already on a call and you would like to join the call: or on another system handset. Press To end the call: Press or place the handset in the telephone base or charger. The call does not end until all handsets hang up. NOTES: • If you have registered a cordless headset or cordless speakerphone to the telephone base, you can also join a call in progress using the registered device. Refer to the user’s manuals of your cordless headset or speakerphone for more information. • You can use a maximum of four devices at the same time on an outside call. If you have five handsets and the fifth handset attempts to join the call, the handset screen shows Unable to call. 27 Telephone operation Handset locator You can use the handset locator feature to find misplaced handsets. To start the paging tone: • Press on the telephone base to start the paging tone on all handsets for 60 seconds. To stop the paging tone: • Press or any dialing key (0-9, or #) on the handset(s). -OR• Press on the telephone base. -OR• Place the handset in the telephone base or charger. NOTES: • If you press on a handset, the ringer of that handset is silenced but the paging tone continues on the other handsets. • If a handset is accessing the answering system, on a call (intercom call or outside call), or out of range, that handset does not beep when paged. • You cannot use the handset locator feature while the telephone base is playing messages or the answering system is being accessed remotely. 28 Telephone operation Intercom Make and answer an intercom call Use the intercom feature for conversations between two handsets, or a handset and a cordless headset/speakerphone (sold separately). You can buy additional expansion handsets (AT&T model EL50005), cordless headsets and speakerphones (AT&T model TL80133) for this telephone base to expand your telephone system (up to five handsets, cordless headsets or speakerphones). 1. Press on your handset when not in use. Intercom to • If you have 2 handsets and no other registered devices, your originating handset screen shows Calling HS X. The other handset rings and its screen shows HS X is calling. Calling HS X • If you have more than two handsets and/or cordless headset(s)/speakerphone(s), your originating handset screen shows Intercom to. Use the dialing keys to select the destination device. The originating handset screen shows Calling HS X (X represents the handset Intercom number). The destination handset rings and its screen shows HS X is calling. 2. To answer the intercom call, press any dialing key (0-9, or #), or on the other handset. Both handset screens now show Intercom. 3. To end an intercom call, press or place the handset back in the telephone base or charger. Both handset screens now show Intercom ended. ECO ECO ECO NOTES: • Before the intercom call is answered, you can cancel it by pressing or on your originating handset. • If the other handset is not answered within 100 seconds, or if the handset is in use, on a call, or out of range, your originating handset shows Unable to call. • If you have four handsets, of which two handsets are on an intercom call, the other two handsets can be used on an outside call (see Join a call in progress on page 27) or a separate intercom call. • You can only use one pair of devices at a time to make intercom calls. • For cordless headsets and speakerphones, refer to the corresponding user’s manual on how to answer and end an intercom call. 29 Telephone operation Intercom Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there is an alert tone. To answer the incoming outside call: . The intercom call ends automatically. • Press To end the intercom call without answering the incoming outside call: • Press . The intercom call ends and the handsets ring for the incoming call. To let the answering system answer the incoming outside call: • Do nothing. Continue with the intercom call. If the answering system is on, it answers the incoming call after the number of rings you have set. 30 Telephone operation Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. 1. During a call, press • If you have 2 handsets and no other registered devices, the outside call is put on hold and your originating handset screen shows Calling HS X. The other handset rings and its screen shows HS X is calling. • If you have more than 2 handsets and/or cordless headset(s)/speakerphone(s), your originating handset screen shows Intercom to. Use the dialing key to enter a handset number. The outside call is put on hold and your originating handset screen shows Calling HS X. The destination handset rings and its screen shows HS X is calling. 2. To answer the intercom call on the other handset, press any dialing key (0-9, or #), or . The outside call is still on hold and both handset screens now show Intercom. You can now have a private conversation between system handsets. Phone 0:01:30 ECO 10:30PM 11/20 Intercom to ECO Calling HS X ECO Intercom ECO NOTES: • To cancel the intercom call and return to the external call before the intercom call is or on your originating handset. answered, press • If the called party does not answer within 100 seconds, or if the device is in use, on a call, or out of range, the calling handset shows Unable to call on its screen and automatically returns to the outside call. 3. From the intercom call, you have the following options: • You can let the other device join you on the outside call in a three-way conversation. Press and hold on the originating handset. • You can transfer the call. Press , or place your handset back in the telephone base or charger. The other handset automatically connects to the outside call. • You can switch between the outside call (Outside call appears on the screen) and the intercom call (Intercom appears on the screen). Press on the originating handset to switch. • The called party can end the intercom call by or placing the other handset back in the telephone base or charger. The outside call continues with the originating handset. 31 Directory Directory overview Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset apply to all. Charlie Johnson 888-883-2445 ECO NOTE: Only one handset can review the directory at one time. If another handset attempts to enter the directory, the screen shows Not available. Directory memory capacity The directory can store up to 50 entries, with a maximum of 15 alphanumeric characters (including spaces) for the names and 30 digits for the telephone numbers. If there are already 50 entries, you cannot store a new number until you delete one. If the directory is empty, when you access it, the screen shows List empty. Exiting the directory Press to cancel an operation, back up to the previous menu, or exit the menu display. Press and hold to return to idle mode. 32 Directory Create directory entries Create a new directory entry in idle mode. 1. Press or to scroll to Directory, then press 2. Press again to choose Add new entry. 3. Press 4. Enter the telephone number when prompted. • Use the dialing keys to enter a number (up to 30 digits). Enter number 888-883-2445_ or to move the cursor to the left – Press or right. to enter a 3-second – Press and hold dialing pause (a P appears). to erase a digit. – Press to erase all digits. – Press and hold -OR• Copy a number from the redial list by pressing and then or , or pressing repeatedly to locate the desired number. Press to copy the number. to save the number in the display. 5. Press 6. Enter the name when prompted. Use the dialing keys and refer to Character chart on page 34 to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. • Press 0 to add a space. Enter name or to move the cursor to the left • Press or right. to erase a character. • Press to erase all characters. • Press and hold ECO ECO Charlie Johnson_ ECO 33 Directory Create directory entries Character chart: Dialing key Characters by number of key press 10 11 ‘ space 7. Press confirmation tone. to store your new directory entry. You hear a NOTE: The screen shows Number repeated if the number is already in the directory. You cannot save the same number more than once. 34 Directory Create directory entries Add a predialed telephone number to the directory 1. While the handset is in idle mode, use the dialing keys to enter the telephone number (up to 30 digits). to insert a 3-second • Press and hold dialing pause (a P appears). • Press to erase a digit. • Press and hold to erase all digits. 2. Press twice to move on to edit the name. Refer to Step 6 in Create a new directory entry on page 33. 3. Press to store your new directory entry. You hear a confirmation tone. 888-722-7702 ECO 10:30PM 11/20 Enter number 888-883-2445_ ECO Enter name ECO Charlie Johnson_ ECO 35 Directory Review the directory Review directory entries when in idle mode. The screen shows the 1. Press Charlie Johnson first entry in the directory. List empty appears if there 888-883-2445 are no directory entries. 2. Press or to browse through the directory or use the dialing keys to start a name search (page 37). -ORChristine Smith 888-722-7702 when in idle mode. 1. Press 2. Press or to scroll to Directory, then press 3. Press or to scroll to Review, then press . The screen shows the first entry in the directory. 4. Press or to browse through the directory. Entries appear alphabetically by the first letter in the name. ECO ECO NOTE: If the telephone number in the directory exceeds 15 digits, a dash appears after the 14th digit, and the remaining digits are displayed after two seconds beginning with a dash. 36 Directory Review the directory Search by name 1. Press when the handset is in idle mode. Charlie Johnson 888-883-2445 2. When an entry appears, use the dialing keys (0-9) to start a name search (alphabetical search). The directory shows the first name beginning with the first letter associated with the dialing key, if there is an entry in the directory that begins with that letter. Press or to scroll through the entries beginning with that letter. 3. To see other names that start with the letters on the same dialing key, keep pressing the key until the desired letter is shown. The names appear in alphabetical order. For example, if you have the names Jennifer, Jessie, Kevin and Linda in your directory: • If you press 5 (JKL) once, J and then Jennifer displays. . Jessie displays. • If you press 5 (JKL) once, J displays. Press • If you press 5 (JKL) twice, K and then Kevin displays. • If you press 5 (JKL) three times, L and then Linda displays. • If you press 5 (JKL) four times, 5 displays. • If you press 5 (JKL) five times, J displays and then Jennifer displays again. ECO NOTE: If you press a dialing key (0-9) and no name starts with any letter on that key, the directory shows the entry that matches the next letter in the directory. 37 Directory Dial, delete and edit a directory entry You can dial, delete or edit a displayed directory entry. See Review directory entries on page 36 or Search by name on page 37 to show an entry from the directory. Dial a directory number While reviewing a directory entry, press or to dial the displayed telephone number from the directory. Robert Brown 888-360-4121 ECO Phone 0:01:30 888-360-4121 ECO 10:30PM Delete a directory entry . The 1. While reviewing a directory entry, press screen shows Delete contact? to delete the displayed entry from 2. Press the directory. The handset shows Deleting... and then you hear a confirmation tone. Once deleted, you cannot retrieve that entry. Delete all directory entries when in idle mode. 1. Press or to scroll to Directory, then press 2. Press or to scroll to Delete all, then press 3. Press 4. The handset shows Delete all? Press to confirm. The handset shows Deleting.... You hear a confirmation tone. 38 11/20 Delete contact? 888-360-4121 ECO Delete all ECO Delete all? ECO Directory Dial, delete and edit a directory entry Edit a directory entry . The screen shows 1. While reviewing a directory entry, press Enter number with the current number of the entry. 2. Edit the telephone number. Enter number 360-4121_ • Use the dialing keys to enter a number (up to 30 digits). or to move the cursor to the left – Press or right. to enter a 3-second – Press and hold Enter name dialing pause (a P appears). to erase a digit. – Press to erase all digits. – Press and hold -ORand then • Copy a number from the redial list by pressing or , or pressing repeatedly to locate the number. Press to copy the number. 3. Press to save the number. The screen shows Enter name with the current name of the entry. 4. Edit the characters. • Press 0 to add a space. or to move the cursor to the left or right. • Press • Press to erase a character. • Press and hold to erase all characters. 5. Press to save. The handset shows the updated entry. ECO ECO 39 Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call. It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if: • You have both caller ID and call waiting, but as separate services (you may need to combine these services). • You have only caller ID, or only call waiting service. Christine Smith 888-883-2445 • You don’t subscribe to caller ID or call waiting services. There may be fees for caller ID services. In addition, services 10:30 11/20 may not be available in all areas. This product can provide information only if both you and the caller are in areas offering caller ID services and if both telephone service providers use compatible equipment. The time and date are sent by the telephone service provider along with the call information. The caller ID information may not be available for every incoming call. The callers may intentionally block their names and/or telephone numbers. ECO PM NOTE: You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service. About home area code See Home area code on page 18 to determine if you should enter your area code. Entering the area code changes how numbers are displayed in the caller ID log and how to return a call from the caller ID log (see View dialing options on page 43). 40 Caller ID Caller ID log How caller ID log works The telephone stores caller ID information about the last 30 incoming calls in the telephone base. Each entry may have up to 24 digits for the telephone number and 15 characters for the name. Entries are stored in reverse chronological order. The telephone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes made to any handset are reflected in all other handsets. If you answer a call before the information appears on the screen, it does not show in the caller ID log. NOTE: The caller ID information might not be available for every incoming call. The callers might intentionally block their names and/or telephone numbers (see Reasons for missing caller ID information on page 46). Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is what you entered into your directory. Chris 888-883-2445 ECO 10:30PM 11/20 NOTE: The number shown by your caller ID is in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit telephone numbers (area code plus telephone number). If the telephone number of the caller does not match a number in your directory, the name appears as it is delivered by the telephone service provider. For example, if the telephone service provider includes the area code but the number in your directory does not, the name appears as delivered by the telephone service provider. 41 Caller ID Caller ID operation Missed (new) calls indicator When you have calls that have not been reviewed, all handset screens show XX missed calls when in idle mode. All entries that have not been reviewed are counted as missed (new) calls. Each time you review a caller ID log entry marked as NEW, the number of missed calls decreases by one. If you do not want to review the missed (new) calls one by one, but you still want to keep them in the caller ID log, you can press and hold for 4 seconds when the handset is idle. All the entries in the caller ID log will be considered old (reviewed), and the missed call(s) message goes away. 16 missed calls ECO 10:30PM 11/20 HANDSET 1 ECO 10:30PM 11/20 NOTE: Press when the phone is not in use will remove the missed call indicator and reset the missed call counter. Review the caller ID log Review the caller ID log to find out who called, to return the call or to copy the caller’s name and number into your directory. 1. When a handset is in idle mode, press to view the caller ID log in reverse chronological order starting with the most recent call. -ORYou can also review the caller ID log by pressing , then or to scroll to Caller ID log. Press twice to select Review. 2. Press or to scroll through the list. The handset beeps twice when you reach the beginning or end of the caller ID log. 3. Press to exit the caller ID log. NOTES: • If the telephone number has more than 15 digits, only the last 15 digits appear in the caller ID log. • Only one handset can review the caller ID log at a time. If another handset attempts to enter the caller ID log, it shows Not available. 42 Caller ID Caller ID operation View dialing options Although the caller ID log entries received typically have 10 digits (the area code plus the 7-digit number), in some areas, you may need to dial only the seven digits, 1 plus the seven digits, or 1 plus area code plus the seven digits. You can follow the steps, as mentioned below, to change the number of digits that you dial in the caller ID log. 1. When a handset is in idle mode, press to view the caller ID log in reverse chronological order starting with the most recent call. 2. Before dialing or saving the telephone number in the directory, press # (pound key) repeatedly to show different dialing options for local and long distance numbers. -ORPress 1 repeatedly if you need to add or remove 1 in front of the telephone number. 883-2445 1-883-2445 888-883-2445 1-888-883-2445 Press # 883-2445 1-883-2445 Press 1 888-883-2445 1-888-883-2445 3. When the number is in the correct format for dialing, press or to call the number. To save the number to the directory, see Save a caller ID log entry to the directory on page 45. NOTE: If you do not need to dial the area code for local calls, make sure to program your home area code (see Home area code on page 18). 43 Caller ID Caller ID operation Dial a caller ID log entry or to browse 1. While reviewing the caller ID log entry, press through the caller ID log. or to dial the displayed entry. 2. Press Delete caller ID log entries To delete a caller ID log entry: or to browse through 1. While reviewing the caller ID log, press the caller ID log. to delete the displayed entry from the caller ID log. 2. Press The screen shows Deleting... with a confirmation tone. Once deleted, you cannot retrieve that entry. To delete all caller ID log entries: in idle mode. 1. Press or to scroll to Caller ID log, then 2. Press press or to scroll to Delete all, then press 3. Press . The screen shows Delete all? 4. Press to delete all entries from the caller ID log. The screen shows Deleting... with a confirmation tone. Once deleted, you cannot retrieve that entry. Caller ID log ECO Delete all ECO Delete all? ECO 44 Caller ID Caller ID operation Save a caller ID log entry to the directory 1. While reviewing the caller ID log, press or to browse through the caller ID log. 2. When the desired entry displays, press To Directory 3. Press again to choose To Directory. 4. When the screen shows Enter number, use the dialing keys to modify the telephone number (up to 30 digits). • Press or to move the cursor to the left or right. • Press and hold to enter a 3-second dialing pause (a P appears). • Press to erase a digit. • Press and hold to erase all digits. 5. Press to save the number in the display. The screen shows Enter name. 6. Use the dialing keys and refer to Character chart on page 34 to modify the name (up to 15 characters). • Press 0 to add a space. • Press or to move the cursor to the left or right. • Press to erase a character. • Press and hold to erase all characters. 7. Press to save. You hear a confirmation tone. ECO NOTES: • The screen shows Number repeated if the number is already in the directory. You cannot save the same number more than once. • If you try to save a caller ID log entry to the directory without a number, Unable to save displays. • If the telephone number has more than 15 digits, only the last 15 digits appear in the caller ID log. However, the telephone can still save all digits (up to 24 digits) of that telephone number from the caller ID log in the directory. • You might need to change how a caller ID number is saved in the directory if the entry does not appear in the correct format. Caller ID numbers might appear with an area code that is not necessary for local calls, or without a 1 that is necessary for long distance calls. For details, see View dialing options on page 43. 45 Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: Screen message PRIVATE NAME Reason The caller prefers not to show the name. PRIVATE NUMBER The caller prefers not to show the telephone number. PRIVATE CALLER The caller prefers not to show the name and telephone number. UNKNOWN NAME Your telephone service provider cannot determine the caller’s name. UNKNOWN NUMBER Your telephone service provider cannot determine the caller’s telephone number. UNKNOWN CALLER Your telephone service provider cannot determine the caller’s name and telephone number. Calls from other countries may also generate this message. 46 Call block About call block If you have subscribed to caller ID service, you can use the call block feature to reject certain calls automatically. The call block list stores up to 20 entries. The telephone system can reject calls automatically according to: • Numbers saved into the call block list Blocked call 888-772-7702 • Incoming calls without numbers This feature is only available on the cordless handset. Blocked calls are disconnected automatically. ECO NOTE: The blocked calls are displayed as Blocked call in the caller ID log. 47 Call block Call block Add a call block entry on the handset when it is not in use. 1. Press Call block or to scroll to Call block, then 2. Press press 3. Press to choose Block list. 4. Press or to scroll to Add new entry, then press Block list 5. When the screen displays Enter number, use the dialing keys to enter a number (up to 30 digits). • Press or to move the cursor to the left or right. • Press to erase a digit. Add new entry • Press and hold to erase all digits. • Press and hold to enter a threesecond dialing pause (a P appears). -OREnter number Copy a number from the redial list by pressing 888-883-2445_ . Then, press or or repeatedly to find the desired number. Press to copy the number. 6. Press to move on to the name. 7. When the screen displays Enter name, use the dialing keys to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce Enter name other characters on that key. Press a key repeatedly until the desired character appears. The first character of every word is capitalized. • Press or to move the cursor to the left TV Salesman_ or right. • Press 0 to add a space. • Press to erase a character. • Press and hold to erase all characters. 8. Press to store your call block entry. • The display shows Number repeated if the number is already in the call block list. You cannot save the same number twice. ECO ECO ECO ECO ECO ECO 48 Call block Call block Review call block list on the handset when it is not in use. 1. Press or to scroll to Call block, and then 2. Press press to choose Block list. 3. Press to choose Review. 4. Press or to browse through the call 5. Press block entries. Review ECO Salesman 888-883-2445 ECO NOTE: List empty appears if there are no call block entries. Save a caller ID log entry to call block list 1. Search for the desired caller ID log entry (see Review the caller ID log on page 42). 2. When the desired entry displays, press or to scroll to To Call block, then press 3. Press 4. The handset displays Enter number. Use the dialing keys to edit the number, when necessary. or to move the cursor to the left or right. • Press on the handset to backspace and erase a digit. • Press to erase the entire entry. • Press and hold to insert a three-second dialing pause • Press and hold (a P appears). 5. Press to move to the name. The screen displays Enter name. 6. Use the dialing keys to add or edit the name. or to move the cursor to the left or right. • Press • Press 0 to add a space. to erase a character. • Press to erase all characters. • Press and hold 7. Press when done. 49 Call block Call block Edit a call block entry 1. Search for the desired entry in the call block list (see Salesman Review call block list on page 49). 888-883-2445 . The 2. When the desired entry displays, press screen displays Enter number along with the phone number to be edited. If you only want to edit the name, skip to Step 4. Enter number 888-883-2445_ 3. To edit the number: • Use the dialing keys to enter digits. or to move the cursor to the left • Press or right. Enter name on the handset to erase a digit. • Press to erase all digits. • Press and hold to enter a three• Press and hold second dialing pause (a P appears). 4. Press to move on to the name. The TV Salesman_ screen displays Enter name along with the name to be edited. 5. To edit the name: • Use the dialing keys to enter characters. or to move the cursor to the left or right. • Press • Press 0 to add a space. to erase a character. • Press to erase all characters. • Press and hold 6. Press to save the entry. ECO ECO ECO ECO 50 Call block Call block Delete a call block entry 1. Search for the desired entry in the call block list (see Review call block list on page 49). on the handset and 2. When the desired entry displays, press the screen shows the next entry. You cannot retrieve a deleted entry. NOTE: If the call block list is empty after an entry is deleted, the screen displays List empty. Block calls without number You can use this feature to reject all incoming calls which are “out of area“ or with numbers set to “Private“. 1. Press in use. 2. Press on the handset when it is not or or 3. Press press or 4. Press then press Calls w/o num ECO to scroll to Call block, then press Unblock to scroll to Calls w/o num, then ECO to choose Unblock or Block, Mute rings of blocked calls An incoming call will ring once and then the system will check if the call should be blocked. You can mute the first ring of blocked calls. on the handset when it is not in use. 1. Press 2. Press 7464# on the handset. or to choose First ring: On or 3. Press First ring: Off, then press to confirm. 51 First ring: On ECO Answering system Answering system settings Use the answering system menu in the handset to turn the answering system on or off or change the settings for the outgoing announcement, call screening, number of rings, remote access code and the message alert tone. Announcement The announcement is the greeting callers hear when calls are answered by the answering system. The telephone has a default announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own announcement. You can record an announcement up to 90 seconds. The system does not record any announcement shorter than 2 seconds. To play the current announcement: in idle mode. 1. Press or to scroll to Answering sys, 2. Press then press to select Announcement. 3. Press The system announces, “To play, press 2. To record, press 7.” 4. Press 2 to play the current announcement from the speakerphone. to increase or press • Press to decrease the message playback volume. • Press to switch between speakerphone and handset. 52 Answering sys ECO Announcement ECO Play Del Rec [2] [3] [7] ECO Answering system Answering system settings To record a new announcement: in idle mode. 1. Press Recording... Stop [5] or to scroll to Answering sys, 2. Press then press to select Announcement. The 3. Press system announces, “To play, press 2. To record, press 7.” 4. Press 7. The system announces “Record after the tone. Press 5 when you are done.” 5. Face the handset and speak towards the microphone to record your announcement. 6. Press 5 when you finish the recording. The handset plays back the recorded announcement. ECO NOTE: If the answering system memory is full, when you press 7 in Step 4, the answering system announces, “Memory is full.” You must delete some messages before you can record a new announcement. Refer to Message playback on pages 64-66. To delete your announcement: in idle mode. 1. Press or to scroll to Answering sys, then press 2. Press to select Announcement. The system announces, “To 3. Press play, press 2. To record, press 7.” 4. Press 2 to play the current announcement from the speakerphone. 5. Press 3 during playback to delete your recorded announcement. The system announces, “Announcement deleted.” If your announcement is deleted, calls are answered with the default announcement, “Hello. Please leave a message after the tone.” 53 Answering system Answering system settings Answer on/off Unless you change it, the answering system is on and ready to record messages. If the answering system is on, the ANS ON icon displays on the light on the telephone base is on. handset screen and the You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. Using the handset: 1. Press main menu. 2. Press or press 3. Press or press 4. Press or then press in idle mode to enter the to scroll to Answering sys, then Answer on/off ECO to scroll to Answer on/off, then On to select between On and Off, to save the setting. ECO Using the telephone base: • Press to turn the answering system on or off. If the answering system is turned on, it announces, “Calls will be answered.” If the answering system is turned off, it announces, “Calls will not be answered.” NOTES: • If the answering system is off and there is an incoming call, the system answers after 10 rings and announces to the caller, “Please enter your remote access code.” For more information about remote access, see Remote access code on page 58. • You can turn the answering system on or off from either the handset or the telephone base, but you can only use the handset to change the other answering system settings. • You cannot turn the answering system on or off while a handset is on a call or the telephone base is playing messages. 54 Answering system Answering system settings Voice guide This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and set the message alert tone. This feature is only available on the cordless handset. 1. Press on the handset when it is not Voice guide in use. 2. Press or to scroll to Answering sys, then press or to scroll to Voice guide, then press 3. Press . You hear a voice prompt, Setup Ans sys... “Hello! This voice guide will assist you with the basic setup of your answering system.“ 4. Setup your answering system by inputting designated numbers as instructed in the voice guide. ECO ECO NOTES: • You can press to quit the voice guide at any time. • If the system does not receive any input, it will announce “Sorry, I still have not received any input. If you want to restart the voice guide, please enter the menu and select Voice guide under Answering system. Good bye.” • After a power outage, the handset prompts you to set the date and time. After the date and time setting is done or skipped, the handset prompts if you want to set up the answering system via to start the setup. voice guide. Press 55 Answering system Answering system settings Call screening You can choose whether or not incoming messages are played through the speaker on the telephone base while they are being recorded. However, whether the call screening is on or off, the incoming messages can always be played through the handset. To change the settings: 1. Press when in idle mode to enter the main menu. or to scroll to Answering sys, then 2. Press press 3. Press or to scroll to Ans sys setup, then press 4. Press to select Call screening. 5. Press or to choose On or Off. 6. Press to save your setting. Call screening ECO On ECO NOTE: For more details about the features of call screening, see Call screening on page 62. 56 Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after 2, 3, 4, 5, or 6 rings. You can also select Toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after three rings. To set the number of rings: 1. Press in idle mode to enter the # of rings main menu. or to scroll to Answering sys, 2. Press then press 3. Press or to scroll to Ans sys setup, then press 4. Press or to scroll to # of rings, then press 5. Press or to scroll and choose among 2, 3, 4, 5, 6 or Toll saver. • Toll saver- the answering system answers a call after two rings if you have new messages, and after four rings when there are no new messages. This feature allows you to check for new messages and avoid paying long distance charges if you are calling from out of your local area. 6. Press to save your setting. ECO ECO NOTE: If you subscribe to a voicemail service offered through your telephone service provider, see Answering system and voicemail indicators on page 60. 57 Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone telephone, you need to enter a 2-digit number (00-99). Unless you change it, the remote access code is 19. To change the remote access code: 1. Press in idle mode to enter the main menu. 2. Press or to scroll to Answering sys, then press 3. Press or to scroll to Ans sys setup, then press 4. Press or to scroll to Remote code, then press 5. Press or to select the remote access code, or use the dialing keys to enter the correct number (00-99). 6. Press to save your setting. Remote code ECO Remote code 19 ECO NOTE: For more details about the remote access feature, refer to Remote access on page 69. 58 Answering system Answering system settings Message alert tone When the message alert tone is on, and there is at least one new message, the telephone base beeps every 10 seconds. By default, the message alert tone is set to OFF. To change the setting: 1. Press in idle mode to enter the main menu. 2. Press or to scroll to Answering sys, then press 3. Press or to scroll to Ans sys setup, then press 4. Press or to scroll to Msg alert tone, then press 5. Press or to choose On or Off. 6. Press to save your setting. Msg alert tone ECO Off ECO NOTES: • The message alert tone beeps only if all the following conditions are met: – The answering system is on. – The message alert tone is on. – There are new messages. • To temporarily turn off the message alert tone, see Temporarily turn off the message alert tone on page 63. 59 Answering system Answering system overview Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left on your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently. • If XX new messages displays on the handset and the message window on the telephone base flashes, there are new messages recorded on the built-in answering system. To listen to your message(s), press twice on the handset (page 64) or press on the telephone base (page 64). and New voicemail display on the handset, your telephone service • If provider is indicating that it has new voicemail for you. To listen to your voicemail, dial an access number provided by your telephone service provider, followed by a security code or PIN. Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider. To use your voicemail service rather than the answering system, turn off the answering system. To use the answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. Using the answering system and voicemail together You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers, as described below. To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message. If you have voicemail provided by your telephone service provider, we recommend setting your answering system to answer calls at least 2 rings earlier than your voicemail is set to answer. For example, if your voicemail answers after 6 rings, set your answering system to answer after 4 rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow 6 seconds per ring when determining the appropriate setting. 60 Answering system Answering system overview Message capacity The answering system can record up to 99 messages, depending on the length of each message. The maximum recording time (including message, announcement and memo) is 22 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them. If the answering system has less than 3 minutes of recording time left, “Less than 3 minutes to record” is announced before the message playback and Rec mem low appears on the handset screen. If the memory is full, the answering system announces, “Memory is full.” The number of messages and F flash alternatively in the message window, and Rec mem full appears on the handset screen. You must delete some messages before recording new ones. Voice prompts The system provides voice prompts to guide you through the setup procedures on your handsets, message playback, remote access and recording outgoing announcements. The system also provide basic answering system setup via voice guide to record your own announcement, set the number of rings, and set the message alert tone. 61 Answering system Answering system overview Call screening Call screening at the base: If the answering system and call screening are on, the announcement and the incoming message can be broadcast at the telephone base when a call arrives. You can turn call screening on or off using the handset (see Call screening on page 56). When call screening is off, you can temporarily turn on the call screening by or on the telephone base. The call screening pressing will automatically be off for the next incoming call. If call screening is on and you want to silence the telephone base while it is recording messages, press on the telephone base. The call screening will be on for the next incoming call. Call screening at the handset: If the answering system is turned on, when there is an incoming call and it is answered by the answering system, the handset screen shows To screen call, press [SELECT]. By pressing , you can screen the call at the handset. 62 Answering system Answering system overview Call intercept While call screening, you can stop the recording and speak to the caller. or • If the call is screened at the base, press on the handset to stop recording and speak to the caller. on the • If the call is screened at the handset, press handset to stop recording and speak to the caller. You can press to switch between the speakerphone and the handset. Temporarily turn off the message alert tone If the message alert tone is turned on, the telephone base beeps every ten seconds when there are new messages. Pressing any telephone base key (except ) temporarily silences the message alert tone. If you press when in idle mode to temporarily turn off the message alert tone, there is a voice prompt directing you to press again to delete all old messages. The message alert tone is temporarily off. Only press a second time if you wish to erase all old messages in your answering system. The message alert tone resumes when you receive another message. 63 Answering system Message playback You can listen to messages at the telephone base or on a cordless handset. When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,” before playback. After the last message, you hear, “End of messages.” If the recording time is less than three minutes, you hear, “Less than three minutes to record,” (see Message capacity on page 61). To listen to messages at the telephone base: 1. Press on the telephone base to listen to the messages. 2. The system announces the number of messages, then begins playback. The message sequence is shown on the message window. 3. Press to stop the playback. NOTE: If there are no messages in the answering system, the system announces, “You have no message.” when you attempt to listen to messages. To listen to messages at the handset: 1. Press when the handset is in idle mode. 2. Press to select Play messages. 3. The system announces the number of messages, then begins playback. The message sequence is shown on the handset’s screen. 4. Press to stop the playback. Play messages ECO 16 New 06 Old ECO NOTE: If there are no messages in the answering system, the handset shows No message and announces, “You have no message.” when you attempt to listen to messages. Repeat [4] Del Skip [3] [6] ECO 10:30PM 64 MSG # 10/16 Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When messages are playing on the telephone base: to adjust the message playback volume (1-8). • Press to repeat the playing message. • Press twice to listening to the previous message. • Press to skip to the next message. • Press to delete the message. The telephone base announces, • Press “Message deleted.” /PLAY/STOP to stop the playback. • Press When messages are playing on the handset: to increase or press to decrease the • Press message playback volume. to switch between speakerphone and handset. • Press • Press 4 to repeat the playing message. • Press 4 twice to listening to the previous message. • Press 6 to skip to the next message. • Press 3 to delete the message. The handset announces, “Message deleted.” • Press to stop playback. 65 Answering system Message playback Delete all old messages Use this feature to delete all old messages. Once deleted, you cannot retrieve the deleted messages. New messages cannot be deleted until you have listened to them. To delete all old messages on the telephone base: on the telephone base when the answering system is not 1. Press in use. The system announces, “To delete all old messages, press DELETE again.” again. The system announces, “All old messages deleted.” 2. Press To delete all old messages on the handset: when in idle mode to enter the 1. Press Delete all old main menu. or to scroll to Answering sys, then 2. Press press or to scroll to Delete all old. 3. Press to confirm. The screen shows Deleting... and then 4. Press No old messages with a confirmation tone. ECO 66 Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. Play and delete them in the same way as incoming messages. Record a memo when in idle mode to enter the 1. Press Recording... Stop main menu. [5] or to scroll to Answering sys, then 2. Press press or to scroll to Record memo. 3. Press 4. Press . The system announces, “Record after the tone. Press 5 when you are done.” 5. Speak towards the microphone on the handset after a long beep. You can record a memo up to 3 minutes. Memos shorter than 2 seconds are not recorded. 6. Press 5 to stop recording. The system announces “Recorded”. ECO Play back memos Memos are stored as messages. See Message playback on pages 64-66 for instructions on playback and deletion. 67 Answering system Message window displays The message window on the telephone base displays the total number of messages. See the following table for other message window displays. There are no messages in the answering system. After a power failure, the number in the message window flashes to indicate that the date and time need to be set. (flashing) 1-99 • Total number of messages and memos. • Current message number during old message playback. 1-99 (flashing) • Total number of new messages and memos. The number flashes when there are new messages that have not been reviewed. • Current message number during new message playback. • After a power failure, the number in the message window flashes to indicate that the date and time need to be set. 1-99 and F (alternating) -- Memory is full. Messages must be deleted before new messages can be recorded. • The answering system is being programmed by a system handset. • The answering system is answering a call or recording a memo or announcement. • The answering system is being accessed remotely. • The directory or caller ID log is being accessed by a system handset. 0-6 Telephone base ringer volume while adjusting. 1-8 Speaker volume level of the telephone base while adjusting. 68 Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. Remotely access the answering system 1. Dial your telephone number from any touch-tone telephone. 2. When the answering system answers, enter the 2-digit remote access code (19, by default; refer to Remote access code on page 58). The answering system automatically announces the number of messages (new or old) if there are any. 3. If there are new messages, the answering system automatically begins to play all new messages only. -ORIf there are no new messages, the answering system automatically begins to play all old messages. 4. You can also enter the remote commands: Press to listen to all messages. If there are new messages, the system plays only the new messages (in chronological order). If there are no new messages, the system plays all old messages (in chronological order). Press to listen to new messages only. Press during message playback to delete the current message. 33 Press to delete all old messages. Press 4 to repeat the playing message. Press 4 twice to listen to the previous message. Press to stop playback and recording. Press to listen to a list of remote commands. Press during playback to skip the current message and advance to the next message. Press to record a new announcement. Begin speaking after the long beep. Press to end remote access (the call ends). Press to turn the answering system on or off. 69 Answering system Remote access 5. Hang up to end the call and save all messages. Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference. NOTES: • If you do not enter a valid remote access code, the system answers the call automatically. • Once the messages have played, the telephone announces the help menu options. If you do not press any key with 20 seconds, the remote access call ends automatically. • If the memory is full, the answering system answers after 10 rings and announces, “Memory is full. Enter the remote access code.” Enter your remote access code to access the messages and announcements. • When the answering system is turned off, the telephone answers after 10 rings, and announces, “Please enter your remote access code.” 70 Appendix Adding and registering handsets/headsets/speakerphones Your telephone can support up to five DECT 6.0 cordless handsets, headsets or speakerphones. You can purchase additional handsets AT&T EL50005, cordless headsets or speakerphones (sold separately) to expand your telephone system. Visit www.telephones.att.com/accessories for a list of compatible DECT 6.0 cordless headsets and speakerphones. Each new handset, headset or speakerphone must be registered to the telephone base before use. You must register each handset, headset or speakerphone separately. To register a cordless headset or speakerphone to this telephone system, please refer to the corresponding user’s manual for details. To register a cordless handset, see below. The handsets provided within your product box are already registered as HANDSET 1, and so forth. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 5). Register a handset to the telephone base 1. Before you begin registration, make sure the handset is out of the telephone base or charger and shows To register HS... and ...see manual, alternately. 2. Put the handset you wish to register on the telephone base cradle. 3. The light on the telephone base turns on. After about 10 seconds, the handset shows Registering.... For registration, put the handset on the The handset shows Registered and telephone base, not the handset charger. you hear a confirmation tone if the registration was successful. The light turns off. The handset is now registered with the telephone base. If the registration fails, the handset displays Failed and then To register HS... and ...see manual, alternately. Try the registration again by removing the handset from the telephone base and then placing it back in. NOTES: • You cannot register a handset if any other system handset is in use. • You can only register one handset to the telephone base at a time. 71 Appendix Deregistering handsets If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base, and then register each handset individually. To make deregistration easier, read all of the instructions on this page before you begin. Deregister all handsets from the telephone base In addition to the cordless handsets, this operation will also deregister all cordless headsets and speakerphones registered to your telephone base. 1. Press and hold on the telephone base for about 10 seconds until the light on the telephone base turns on and starts to flash. Then, release 2. Immediately press again. You must press while the light is still flashing. The light flashes for approximately five seconds. 3. The deregistration takes about 10 seconds to complete. All handsets display To register HS... and ...see manual alternately, if the deregistration was successful. To register the handset(s) to the telephone base again, follow the registration instructions on the previous page. NOTES: • If the deregistration fails, you may need to reset the system and try again. To reset, unplug the power from the telephone base and plug it back in. • You cannot deregister the handsets if any other system handset is in use. • Even if the battery is depleted, you can still deregister the handsets by following the steps, as mentioned above. After the handset is charged for at least ten minutes, the screen shows To register HS... and ...see manual, alternately. 72 Appendix Screen icons, indicator lights and alert tones Screen icons The battery icon flashes when the battery is low and needs charging. HANDSET 1 ECO (flashing) The battery icon animates when the battery is charging. NEW ANS ON 10:30PM (animated display) MSG # 10/16 The battery icon becomes solid when the battery is fully charged. The handset ringer is turned off. There are new voicemail received from the telephone service provider. The answering system is turned on. ANS ON ECO The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base. NEW The entry you are reviewing is new in the caller ID log. MSG # The message number currently playing and total number of new/old messages recorded. 10/16 Handset indicator lights light On when the handset is charging in the telephone base or charger. Extra large display Lighted big buttons light On when the speakerphone is in use. 73 Appendix Screen icons, indicator lights and alert tones Telephone base indicator lights light On when the built-in answering system is on. light • On when the handset is in use, when the answering system is answering an incoming call or when the answering system is being accessed remotely. • • On when a handset is being registered. • Flashes quickly when there is an incoming call. Flashes slowly when another telephone on the same line is in use, or when all handsets are being deregistered. Handset alert tones 1 short beep • • A key is pressed. 1 long beep • • Beginning or end of recording. • • • Error tone. The command has failed. 2 short beeps Plays at the end of each message playback. Plays at the end of all messages playback. You have reached the beginning or end of the list. You have reached the minimum or maximum listening volume. 3 short beeps The handset is out of range or there is no power at the telephone base. 3 short high-pitched beeps Confirmation tone. The telephone has completed the command successfully. 4 short beeps Low battery warning. Telephone base alert tones One short beep Plays at the end of each message playback. Beeps every 10 seconds Message alert tone is on and there are new messages. • Call screening is on and the answering system is about to record a message. • Plays at the end of all messages playback. One long beep 74 Appendix Handset display screen messages Blocked call Calling HS X (For models with two or more handsets only) An incoming call is blocked. The handset is calling another handset (for intercom calls). Ended You have just ended a call. HS X is calling (For models with two or more handsets only) Another handset is calling. Incoming call There is an incoming call. Intercom Intercom ended Intercom to (For models with two or more handsets only) The handset is on an intercom call. The intercom call has just ended. You have started the intercom process, and need to enter the number of the handset you wish to call. Line in use An extension telephone on the same line or one of the handsets is in use. List empty There are no directory entries or call block list entries. Low battery Microphone on Muted New voicemail No battery No line The battery needs to be charged. Mute is off so the other party can hear your voice. The microphone is off. There are new voicemail messages from your telephone service provider. The handset in the telephone base or charger does not have a battery properly installed. There is no telephone line connected. No message There are no messages in the answering system. Not available Someone else is already using the directory, caller ID log or answering system. 75 Appendix Handset display screen messages Number repeated Out of range or no pwr at base Outside call The telephone number you have entered is already stored in the directory. The handset has lost communication with the telephone base. You switched to an external call during an intercom call. Paging The telephone base is paging all handsets. Phone The handset is on a call. Put in charger The battery is very low. The handset should be placed in the telephone base or charger. Quiet mode off The quiet mode is turned off. Quiet mode on The quiet mode is turned on. Rec mem low The answering system has less than 3 minutes to record. Rec mem full The answering system memory is full. Ringer muted The ringer is muted temporarily during an incoming call. Speaker To register HS... ...see manual To screen call press [SELECT] Unable to call The handset speakerphone is in use. The handset is not registered to any telephone base. The system is recording a message. Press SELECT to screen a call on a handset. • • Intercom failed. • You try to make a call when the handset is out of range. You try to join a call when there are already four handsets on that call. Unable to save You cannot save a caller ID log entry to the directory without a number. XX missed calls There are XX new calls in the caller ID log. XX new messages There are XX new messages in the answering system. 76 Appendix Troubleshooting If you have difficulty with your telephone, please try the following suggestions. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure that the battery connector is securely plugged into the cordless handset. • Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack. • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • If the battery is depleted, charge the handset for at least 30 minutes before you use it. Refer to Battery charging on page 9 for details. • Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • You may need to purchase a new battery. Please refer to Battery installation on pages 7-8. The display shows No line. I cannot get a dial tone. • First try all of the suggestions, as mentioned above. • If the previous suggestions do not work, disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone. • If there is no dial tone on that other telephone either, your telephone line cord may be defective. Install a new telephone line cord. • If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your EL52265/EL52365 telephone, or contact your telephone service provider (charges may apply). 77 Appendix Troubleshooting I cannot dial out. • First try all the suggestions in the item The display shows No line. I cannot get a dial tone. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Check that all the telephones connected to the same telephone line are hung up. • Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing) for the service in your area. • Eliminate any background noise. Noise from a television, radio or other appliances may cause the telephone not to dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise. • If other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply). My cordless handset isn’t performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the power adapter into a different, working electrical outlet not controlled by a wall switch. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices. 78 Appendix Troubleshooting Out of range or no pwr at base appears on my cordless handset. • Ensure that the telephone base is powered on. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices. The batteries do not hold a charge. • If the cordless handset is in the telephone base or charger and the charge light does not come on, refer to the item The charge light is off on this page. • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows LOW BATTERY. Refer to Battery charging on page 9 for details. • You may need to purchase a new battery. Please refer to Battery installation on pages 7-8. The charge light is off. • Make sure the power cord is plugged in correctly and securely. • Make sure the battery is installed correctly in the handset. Follow the instruction in Battery installation on pages 7-8 to install the battery. • Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth. 79 Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Telephone base and charger installation on page 6). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. • Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices. • Do not install this telephone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector. • Relocate your telephone to a higher location. The telephone will likely have better reception when installed in a high area. • If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply). I experience poor sound quality when using the speakerphone. • For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up. • When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press to temporarily turn your microphone off. When it is your turn to speak, remember to press again to turn the microphone on. • Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode. 80 Appendix Troubleshooting I hear other calls while using my telephone. • Disconnect the telephone base from the telephone wall jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or telephone service. Call your telephone service provider (charges may apply). My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices. • Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless telephone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the telephone. • Do not install this telephone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. • If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector. • Relocate your telephone base to a higher location. The telephone will have better reception when installed in a high area. • If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply). • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Telephone base and charger installation on page 6). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. 81 Appendix Troubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to Ringer volume on page 14. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack. Make sure the power cord is securely plugged in. • The cordless handset may be too far from the telephone base. • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging one telephone at a time until the telephone start ringing. • The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor. • If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply). • Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is the telephone wall jack. Contact your telephone service provider (charges may apply). • Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices. • Completely remove and then replace the battery. Place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. • Your telephone line cord might be defective. Try installing a new telephone line cord. 82 Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • Your caller must be calling from an area that supports caller ID. • Both your and your caller’s telephone service providers must use caller ID compatible equipment. • Make sure the home area code is set correctly in the telephone (see Home area code on page 18). • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line and the telephone wall jack (see Telephone base and charger installation on page 6). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. My telephone does not receive caller ID when on a call. • Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. Caller ID features work only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment. icon shows on the display and I don’t know why. • Your telephone has voicemail indication that is separate from the built-in answering system. If appears on the display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail. I cannot retrieve voicemail messages. • Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (see Answering system and voicemail indicators on page 60). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail. 83 Appendix Troubleshooting Incomplete messages. • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the maximum recording time you have set (see Message alert tone on page 59). • If the caller pauses for longer than 7 seconds, the answering system stops recording and disconnects the call. • If the answering system’s memory becomes full during a message, the answering system stops recording and disconnects the call. • If the caller’s voice is very soft, the answering system may stop recording and disconnects the call. • If someone picks up the call at a telephone on the same line during a message, the answering system stops recording and disconnects the call. Part of the message may be lost. Difficulty hearing messages. to adjust the speaker volume on the telephone base. • Press to increase the message playback volume on a handset. • Press The answering system does not answer after correct number of rings. • Make sure the answering system is on. When the answering system is on, ANS ON should show on the handset and the light is lit on the telephone base (see Answer on/off on page 54). • If toll saver is selected, the number of rings changes to 2 when there are new messages (see Number of rings on page 57). • If the memory is full or the answering system is off, the answering system answers after 10 rings. • In some cases, the answering system is affected by the ringing system used by the telephone service provider. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (see Answering system and voicemail indicators on page 60). To determine how many rings activate your voicemail, contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. 84 Appendix Troubleshooting The answering system announces “Time and date not set.” • You need to reset the date and time (see Set date/time on page 17). The answering system does not respond to the remote commands. • Make sure to enter your remote access code correctly (see Remote access code on page 58). • Make sure you are calling from a touch-tone telephone. When you dial a number, you should hear tones. If you hear clicks, the telephone is not a touch-tone telephone and cannot activate the answering system. • The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code. • There may be interference on the telephone line you are using. Press dialing keys firmly. The answering system does not record messages. • Make sure the answering system is on (see Answer on/off on page 54). • Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (see Answering system and voicemail indicators on page 60). To determine how many rings activate your voicemail, contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. Announcement is not clear. • When you record your announcement, make sure you speak in a normal tone of voice, toward the microphone on the handset. • Make sure there is no background noise (TV, music, etc.) while recording. 85 Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service. • Make sure to plug your USB port adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered. • In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply. • If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information. I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English. in idle mode. Enter 364# using the dialing keys. You • Press hear a confirmation tone. Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed. 1. Disconnect the power to the telephone base. 2. Disconnect the cordless handset battery, and spare battery, if applicable. 3. Wait a few minutes. 4. Connect power to the telephone base. 5. Completely remove and then replace the battery. Place the cordless handset into the telephone base. 6. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. 86 Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms • Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms. Cleaning your telephone • Your telephone has durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. • Do not use excess water or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Pull the telephone out by the unplugged cords. 87 Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning. • Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc. • Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly. • Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion. • If this product does not operate normally, read Troubleshooting on pages 77-86 in this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to Limited warranty on pages 94-96. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks. • Replace batteries only as described in Battery installation and charging on pages 7-9 in your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals. • The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if they are plugged into a ceiling or an under-the-table or cabinet outlet. 88 Appendix Important safety information CAUTIONS: • Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In 1 (866) 288-4268. Canada, dial • Use only the supplied rechargeable battery or replacement battery (model BT162342/ BT262342). To order, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. • To prevent risk of fire or battery explosion, replace with the correct battery type. Dispose of used batteries according to the instructions. Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. • Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. • Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1-800-8-BATTERY for locations accepting spent Ni-MH batteries. RBRC and 1-800-8-BATTERY are registered trademarks of the Rechargeable Battery Recycling Corporation. 89 Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep wireless telephones at least six inches from the pacemaker. • Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON. • Should use the wireless telephone at the ear opposite the pacemaker. WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. ECO mode This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base. Especially about telephone answering systems Two-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation. SAVE THESE INSTRUCTIONS 90 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: • Remain on the line and briefly explain the reason for the call before hanging up. • Perform such activities in off-peak hours, such as early morning or late evening. 91 Appendix FCC Part 68 and ACTA Industry Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. This product meets the applicable Industry Canada technical specifications. FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20cm (8 inches) or more. This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(B) 92 Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled. To activate the CEC battery charging testing mode: 1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged batteries before proceeding. 2. While you press and hold to the power outlet. , plug the telephone base power adapter back light starts flashing, release 3. After about 20 seconds, when the and then press it again within two seconds. When the phone successfully enters the CEC battery charging testing mode, the light turns off and all handsets display To register HS... and ...see manual, alternately. When the phone fails to enter this mode, repeat all the steps mentioned above. To deactivate the CEC battery charging testing mode: 1. Unplug the telephone base power adapter from the power outlet, then plug it back in. The telephone base is powered up as normal. 2. Register your handsets back to the telephone base. See page 71 for handset registration instructions. BC 93 Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 1. What does this limited warranty cover? The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada. 2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)? During the limited warranty period, the manufacturer’s authorized service representative repairs or replaces at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer retains the defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days. 3. How long is the limited warranty period? The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer. 94 Appendix Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or • PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or • PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or • PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or • PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or • PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or • PRODUCT returned without a valid proof of purchase (see item 6); or • Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer notifies you and requests that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty. 95 Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and b. Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and c. Provide your name, complete and correct mailing address, and telephone number. 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also have other rights that vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation might not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion might not apply to you. Please retain your original sales receipt as proof of purchase. 96 Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels Telephone base adapter voltage (AC voltage, 60Hz) 96 — 130Vrms Telephone base voltage (DC adapter output) DC6V @ 400mA Handset voltage 2.4VDC Charger voltage (AC adapter output) AC6V @ 300mA Operating times* Talk time (handset): up to 7 hours Talk time (speakerphone): up to 3.5 hours Standby: up to 5 days *Operating time varies depending on your actual use and the age of battery. DECT 6.0 digital technology Digitally Enhanced Cordless Telecommunications (DECT) 6.0 is a new frequency band that transmits your voice across multiple channels. This technology provides superior quality of voice and sound, high protection against wiretapping and better range than 2.4GHz and 5.8GHz phone systems, while not interfering with wireless routers. Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office. Simulated full-duplex handset speakerphone The simulated full-duplex speakerphone on your handset allows both ends of a call to speak and be heard at the same time. Optimal performance is subject to external factors and individual usage. 97 Index Index Alert tones, 74 Alphabetical search, 37 Announcement, 52 Answer a call, 22 Answer an incoming call during an intercom call, 30 Answering mode, 54 Answering system, 52–70 Area code, 18, 40 Date and time, 17 Delete all caller ID log, 44 Delete messages, 66 Dial a number from caller ID log, 44 Dialing options, 43 Dial mode, 18 Directory, 32–36 Directory storage, 32 DSL filter, 1 Base ringer volume (ringer volume control), 20 Base volume control, 20 Battery charging, 9 Battery installation, 7 Elapsed time, 21 End a call, 22 Call block delete entries, 51 edit entries, 50 mute rings, 51 new entries, 48 review entries, 49 Call intercept, 63 Call screening, 56 Call transfer (intercom transfer), 31 Call waiting, 25, 40 Caller ID, 40 Caller ID log (call log), 41–45 Chain dialing, 26 Character chart, 34 Charger installation, 6 Clock, 17 Handset locator, 28 Handset ringer tone (selectable ringer tone), 14 Handset ringer volume (ringer volume control), 14 Flash, 25 Important safety information, 88–90 Intercom call (intercom between handsets), 29 Key tone, 16 LCD language, 15 Limited warranty, 94–96 98 Index Index Maintenance, 87 Making a call, 21 Memo, 67 Memory match, 41 Menu, 13 Message playback, 64–66 Message window displays, 68 Missed (new) calls indicator, 42 Mute, 25 Tabletop installation, 12 Technical specifications, 97 Temporary ringer silencing, 21 Temporary tone dialing, 26 Troubleshooting, 77–86 Voice guide, 55 Voicemail, 15 Voice prompts, 61 Volume, 14, 20, 25 Number of rings, 57 Wall-mount installation, 10 Pause, 21 Predialing (on-hook dialing), 21 Reasons for missing caller ID information, 46 Recording time, 61 Redial, 23–24 Remote access, 69 Remote access code, 58 Remote commands, 69 Repeat messages, 65, 69 Ringer tone, 14 Screen icons, 73 Skip messages, 65 Speakerphone switching, 22 99 Remote access wallet card The following wallet card lists the commands needed to control your answering system from any touch-tone telephone. Cut along dotted line. Call your telephone number, then enter your 2-digit remote access code (preset to 19). Action Remote command Play all messages ........................................1 Play new messages .....................................2 Delete the message ....................................3 (during message playback) Delete all old messages .......................... 33 Repeat or go back .......................................4 Fold here. Stop .....................................................................5 Help menu ...................................................... 5 Skip the message .........................................6 Record announcement ............................. 7 Turn system on or off ................................0 End remote access call .............................8 (or hang up) EL52265/EL52365 DECT 6.0 cordless telephone/answering system with caller ID/call waiting © 2015 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. www.telephones.att.com © 2015 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. RBRC and 1-800-8-BATTERY are registered trademarks of the Rechargeable Battery Recycling Corporation. Printed in China. Issue 1.1 AT&T 01/15.
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xmp.did:7FC9DA794669E411B680BF7941C141C4, uuid:923f7c28-53be-11d9-ba81-000a95d81712, xmp.did:3FD59892EB79E411AB2484A7B2954084, xmp.did:3FD59892EB79E411AB2484A7B2954084 Create Date : 2015:02:03 09:56:30+08:00 Modify Date : 2015:02:03 09:56:30+08:00 Metadata Date : 2015:01:27 15:39:05+08:00 Creator Tool : Adobe InDesign CS2 (4.0) Thumbnail Format : JPEG Thumbnail Width : 256 Thumbnail Height : 256 Thumbnail Image : (Binary data 5988 bytes, use -b option to extract) Format : application/pdf Title : EL52X65_CIB_i1.1_20140127_APPROVAL.pdf Creator : cychak Producer : Acrobat Distiller 8.3.1 (Windows) Trapped : False Page Count : 107 Author : cychakEXIF Metadata provided by EXIF.tools