Vecima Networks EUM3005 Wireless Modem User Manual EUM3005 User Guide
Vecima Networks Inc. Wireless Modem EUM3005 User Guide
Manual
EUM3005
Installation Guide
APCD-LM047-1.1
:
APCD-LM047-1.1 ii
Copyright
© 2005 by WaveRider Communications Inc. You may
copy and/or print as many copies of this manual as
you wish, as long as the software license agreement
and this copyright statement are included.
Release 1.1, March 2005
The following are trademarks or registered trademarks of their respective companies or organi-
zations:
Windows XP/Microsoft
Windows 2000/Microsoft
iii APCD-LM047-1.1
Software License Agreement
This is a legal agreement between you (either an individual or an entity) and WaveRider Communica-
tions Inc. for the use of WaveRider computer software, hereinafter the “LICENSED SOFTWARE”.
By using the LICENSED SOFTWARE installed in this product, you acknowledge that you have
read this license agreement, understand it, and agree to be bound by its terms. You further
agree that it is the full and complete agreement between you and WaveRider Communications
Inc., superseding all prior written or verbal agreements of any kind related to the LICENSED
SOFTWARE. If you do not understand or do not agree to the terms of this agreement, you will
cease using the LICENSED SOFTWARE immediately.
1. GRANT OF LICENSE—This License Agreement permits you to use one copy of the LICENSED
SOFTWARE.
2. COPYRIGHT—The LICENSED SOFTWARE is owned by WaveRider Communications Inc. and is
protected by copyright laws and international treaty provisions; therefore, you must treat the
LICENSED SOFTWARE like any other copyrighted material (e.g., a book or magazine).
3. LIMITS OF FEATURE AVAILABILITY—The LICENSED SOFTWARE is sold with limitations as
to certain feature availability and use. These limits are governed by the terms of the purchase
agreement. Any actions resulting in the exceeding of these limits is not permitted, and can result
in unpredictable performance.
4. OTHER RESTRICTIONS—You may not rent or lease the LICENSED SOFTWARE. You
may not reverse engineer, decompile, or disassemble the LICENSED SOFTWARE.
5. LIMITED WARRANTY—The LICENSED SOFTWARE is provided “as is” without any warranty of
any kind, either expressed or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. The entire risk as to the quality and
performance of the LICENSED SOFTWARE is with you, the licensee. If the LICENSED
SOFTWARE is defective, you assume the risk and liability for the entire cost of all necessary
repair, service, or correction.
Some states/jurisdictions do not allow the exclusion of implied warranties, so the
above exclusion may not apply to you. This warranty gives you specific legal
rights, and you may have other rights, which vary from state/jurisdiction to state/
jurisdiction.
WaveRider Communications Inc. does not warrant that the functions contained in
the LICENSED SOFTWARE will meet your requirements, or that the operation of
the LICENSED SOFTWARE will be error-free or uninterrupted.
6. NO OTHER WARRANTIES—To the maximum extent permitted by applicable law, WaveRider
Communications Inc. disclaims all other warranties, either express or implied, including, but not
limited to, the implied warranties of merchantability and fitness for a particular purpose, with
regard to the LICENSED SOFTWARE and the accompanying written materials.
7. NO LIABILITY FOR CONSEQUENTIAL DAMAGES—To the maximum extent permitted by
applicable law, in no event shall WaveRider Communications Inc. or its suppliers be liable
for any damages whatsoever (including, without limitation, damages for loss of business
profits, business interruption, loss of business information, or any other pecuniary loss)
arising from the use of or inability to use the LICENSED SOFTWARE, even if WaveRider
Communications Inc. has been advised of the possibility of such damages, or for any claim
by any other party.
Because some states/jurisdictions do not allow the exclusion or limitation of liability for
consequential or incidental damages, the above limitation may not apply to you. In no event will
WaveRider’s liability exceed the amount paid for the LICENSED SOFTWARE.
:
APCD-LM047-1.1 iv
Warranty
In the following warranty text, “WaveRider®” shall mean WaveRider Communications Inc.
This WaveRider product is warranted against defects in material and workmanship for a period
of one (1) year from the date of purchase. During this warranty period WaveRider will, at its
option, either repair or replace products that prove to be defective.
For warranty service or repair, the product must be returned to a service facility designated by
WaveRider. Authorization to return products must be obtained prior to shipment. The WaveR-
ider RMA number must be on the shipping documentation so that the service facility will accept
the product. The buyer shall pay all shipping charges to WaveRider and WaveRider shall pay
shipping charges to return the product to the buyer within Canada or the USA. For all other
countries, the buyer shall pay shipping charges as well as duties and taxes incurred in shipping
products to or from WaveRider.
WaveRider warrants that the firmware designed by it for use with the unit will execute its pro-
gramming instructions when properly installed on the unit. WaveRider does not warrant that the
operation of the unit or firmware will be uninterrupted or error-free.
Limitation of Warranty
The foregoing warranty shall not apply to defects resulting from improper or inadequate mainte-
nance by the buyer, buyer-supplied interfacing, unauthorized modification or misuse, operation
outside the environmental specifications for the product, or improper site preparation or mainte-
nance. No other warranty is expressed or implied. WaveRider specifically disclaims the implied
warranties of merchantability and fitness for any particular purpose.
No Liability for Consequential Damages
To the maximum extent permitted by applicable law, in no event shall WaveRider or its suppliers
be liable for any damages whatsoever (including, without limitation, damages for loss of busi-
ness profits, business interruption, loss of business information, or any other pecuniary loss)
arising from the use of or inability to use the product, even if WaveRider has been advised of the
possibility of such damages, or for any claim by any other party.
Because some states/jurisdictions do not allow the exclusion or limitation of liability for conse-
quential or incidental damages, the above limitation may not apply to you.
In no event will WaveRider’s liability exceed the amount paid for the product.
Regulatory Notices
This equipment has been tested and found to comply with the limits for a Class B Intentional
Radiator, pursuant to Part 15 of the FCC Regulations. These limits are intended to provide pro-
tection against harmful interference when the equipment is operated in a residential environ-
ment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation.
Notice to User
Any changes or modifications to equipment that are not expressly approved by WaveRider may
void the user’s authority to operate the equipment.
APCD-LM047-1.1 v
Contents
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Document Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 EUM3005 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.3 EUM3005 - End-user Modem or Customer Premises Equipment . . . . . . . . . . . . . . . . 4
1.3.1 Key Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.3.2 EUM3005 Active Diversity Indoor Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.3.3 Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.3.4 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.4 Indicators and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.4.1 Ethernet LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.4.2 Radio LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1 Accessing the Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.2 Setup Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.3 Radio Link Status Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.4 Troubleshooting Information Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.1 Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.2 Pre-Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.2.1 Network and EUM3005 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.2.2 Verifying the EUM3005 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.2.3 End-Users PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.3 Installation Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.3.1 Locating the EUM3005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.3.2 Mounting and Orienting the EUM3005 Antenna . . . . . . . . . . . . . . . . . . . . . . . 18
3.3.3 Connecting the End-User’s PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.3.4 Testing the Data Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.4 Post-Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Appendix A Factory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Appendix B Ethernet Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
APCD-LM047-1.1 vi
APCD-LM047-1.1 vii
Figures
Figure 1 EUM3005 Indoor Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Figure 2 WaveRider Indoor Antenna with Switched-beam Diversity . . . . . . . . . . . . . . 5
Figure 3 WaveRider Switched-beam Diversity Antenna — Beam Patterns . . . . . . . . 6
Figure 4 EUM3005 LEDs and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 5 T568A Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 6 T568B Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
APCD-LM047-1.1 viii
Tables
Table 1 Ethernet LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Table 2 Radio LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Table 3 Signal Strength Figure of Merit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Table 4 Signal Quality Figure of Merit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Table 5 Pre-Installation Stage Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Table 6 Installation Stage Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table 7 Ethernet Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Table 8 Wiring T568A and T568B ends for Ethernet Cables . . . . . . . . . . . . . . . . . . 28
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APCD-LM047-1.1 ix
Preface
Conventions
The following conventions are used throughout this document:
WARNING!
Whenever you see this icon and heading, the associated text
addresses or discusses a critical safety or regulatory issue.
CAUTION: Whenever you see this icon and heading, the
associated text discusses an issue, which, if not followed, could
result in damage to, or improper use of, the equipment or
software.
TIP: Whenever you see this icon and heading, the associated
text provides a tip for facilitating the installation, testing, or
operation of the equipment or software.
Regulatory Notices
This device has been designed to operate with its indoor active diversity antenna only. This
device has been tested using unshielded Ethernet CAT-5 cable.
Industry Canada
The IC Certification Number for the EUM3005 (Cdn) is 3225B-EUM3003.
Operators must be familiar with IC RSS-210 and RSS-102. The EUM3005 (Cdn) has
been designed and manufactured to comply with IC RSS-210 and RSS-102.
Due to different regulatory requirements, the EUM3005 (Cdn) outputs about 1.5 dB
less power than the EUM3005 and is to be used in Canada. The EUM3005 (Cdn) is
labelled clearly as such. An EUM3005 (Cdn) can be used in the US, since it has lower
power than the FCC requirements. However, an EUM3005 cannot be used in Canada
due to its higher output power.
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APCD-LM047-1.1 x
Federal Communications Commission
The EUM3005 has been designed and manufactured to comply with FCC Part 15.
Operators must be familiar with the requirements of the FCC Part 15 Regulations prior
to operating any link using this equipment. For installations outside the United States,
contact local authorities for applicable regulations.
The FCC ID for the EUM3005 equipment is OOX-EUM3005.
The transmitter of this device complies with Part 15.247 of the FCC Rules.
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• --Reorient or relocate the receiving antenna.
• --Increase the separation between the equipment and receiver.
• --Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• --Consult the dealer or an experienced radio/TV technician for help.
Interference Environment
Operation is subject to the following conditions:
• This device may not cause harmful interference and,
• This device must accept any interference received, including interference that
might cause undesired operation.
Operational Requirements
In accordance with the FCC Part 15 regulations:
1. The maximum average power output of the intentional radiator shall not
exceed one (1) watt (30 dBm) for all spread spectrum systems operating in
the 902 to 928MHz band.
2. Stations operating in the 902 to 928MHz band may use transmitting antennas
of directional gain greater than 6dBi, provided the average output power from
the intentional radiator is reduced by the amount in dB that the directional gain
of the antenna exceeds 6dBi.
3. The operator of a spread spectrum system and the user of the radio device
are each responsible for ensuring that the system is operated in the manner
outlined in Interference Environment on page x.
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APCD-LM047-1.1 xi
The EUM3005 with its indoor diverstiy antenna complies with these requirements, since the
maximum average transmitting power is 24.4 dBm measured at the antenna port . This is 5.6
dB below the maximum allowed, so the active diversity indoor antenna system with its 4.4 dBi
gain, including the loss in the captive RF cable, is allowed.
Warnings and Advisories
General Advisory
Installers, operators and maintenance personnel must be familiar with the related safety
requirements before they attempt to install or operate the EUM3005.
It is the responsibility of the operator to ensure that the public is not exposed to excessive
Radio Frequency (RF) levels. The applicable regulations can be obtained from local
authorities.
WARNING!
To comply with FCC RF exposure limits, the EUM3005 must
be fix-mounted indoors to provide a separation distance of
20cm (8 inches) or more from all persons to satisfy RF
exposure requirements. The distance is measured from the
nearest point of the modem to the human body. It is
recommended that the modem be installed in a location with
minimal pathway disruption by nearby personnel.
Important Safeguards
WARNING!
CAUTION: To reduce risk of electrical shock, do not remove
covers, since there are no user-serviceable parts inside.
Refer servicing to qualified personnel.
1. Read all these instructions before installing and operating the EUM3005.
2. Retain these instructions for future reference.
3. Heed all warnings on the EUM3005 and in these instructions.
4. Follow all instructions.
5. Do not use EUM3005 and power supply near water.
6. Unplug EUM3005 and power supply from the wall outlet before cleaning. Clean only
with a damp cloth.
7. Use only attachments recommended by WaveRider.
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APCD-LM047-1.1 xii
8. The slots and vents in the housing protect the EUM3005 from overheating to ensure
reliable operations. Do not cover the EUM3005 and power supply. Do not place the
EUM3005 or power supply near or over a radiator, stove, heat register or other source
of heat. Do not place the EUM3005 and power supply in a built-in installation such as
a bookcase or rack unless proper ventilation is provided.
9. Operate the EUM3005 only from a 4.2 VDC power supply. This is a custom power
supply. Using other AC/DC converters, even 4.5 VDC converters, can result in
damage to the EUM3005.
10. Operate the power supply only from a 100 - 250 VAC, single phase, 47-63 Hz AC
power source. The power supply is rated for indoor use only.
11. The power supply may be equipped with a 3-wire grounding-type plug, which will only
fit into a grounding-type power outlet. This is a safety feature. If you are unable to
insert the plug into the outlet, contact an electrician to replace your obsolete outlet. Do
not defeat the purpose of the grounding-type plug.
12. Route the AC Power-supply cord, Ethernet cable and Antenna cable so that they are
not likely to be walked on or pinched by items placed upon or against them, paying
particular attention to cord and cables at their plugs, convenience receptacles and the
points where the cords exit the equipment.
13. Provide strain relief for cables near their connections. This is typically done by leaving
a loop in the cable near the connection.
14. Do not locate the EUM3005 in the vicinity of power lines or other electric light or power
circuits, or where it can fall onto such power lines or circuits.
15. For added protection during a lightning storm, or when it is left unattended and unused
for long periods of time, unplug the power supply to the EUM3005 and unplug the
power supply from the wall outlet. This will power down the EUM3005.
16. Do not overload wall outlets and extension cords as this increases the risk of fire or
electric shock.
17. Never push objects of any kind through openings in this wireless product as they may
short-out parts that could result in a fire or electric shock. Never spill liquid of any kind
on the power supply. The EUM3005 is an indoor unit. It is not submersible nor is it
immune to liquids.
18. Do not attempt to service this wireless product yourself. Refer all servicing to qualified
service personnel.
19. Unplug power supply from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled or objects have fallen into these products.
• If the power supply or modem have been exposed to rain or water.
• If the EUM3005 does not operate normally for an extended period of time when
following the operating instructions. Note that it is possible that Internet traffic can
be slow even under normal operations due to network congestion and radio
interference and fading and not as result of problems with the EUM3005.
• When the EUM3005 or power supply exhibit distinct changes in performance.
This may indicate a need for service.
:
APCD-LM047-1.1 xiii
20. When replacement parts are required, be sure the service technician has used
replacement parts specified by the WaveRider or with the same characteristics as the
original part. Improper substitutions may result in fire, electric shock or other hazards.
21. Upon completion of any service or repairs to this wireless product, ask the service
technician to perform safety checks to determine that the wireless product is in proper
operating condition.
22. Install the EUM3005 in compliance with local and national electrical codes. The
following are the national codes. The installer is responsible for knowing the
appropriate local codes.
• In the United States, use the National Electrical Code (NEC);
• In Canada, use the Canadian Electrical Code, Part 1, CSA C22.1;
• In other countries, use International Electrotechnical Commission (IEC) 364,
part 1 through 7.
:
APCD-LM047-1.1 xiv
Revision History
Customer Support
An extensive knowledge base is available at support.waverider.com.
WaveRider offers a complete training program. Please contact your sales representative for
training information.
WaveRider also offers priority telephone and email support. Please contact your sales
representative for details.
Date Revision Description
May 2004 0.1 Initial Version for lower power
Mar. 2005 1.0 Increased power due to FCC changes, update for new
Software
Mar. 2005 1.1 Minor edits to correct procedures
APCD-LM047-1.1 1
1 Introduction
The LMS4000 900 MHz Radio Network provides wireless high-speed Internet connectivity to
business, SOHO (small office, home office) and residential customers. LMS4000 operates in a
point-to-multipoint configuration, with one base station efficiently serving many subscriber
stations. LMS4000 transmission is based on a high-performance MAC protocol, and industry-
standard IP routing and Ethernet switching technology. No radio license is required, since
LMS4000 operates in the 900 MHz ISM band. LMS4000 can deliver Internet service over long
ranges and often where the radio paths between the base station and subscribers are partially
or even totally obscured, that is, non-line-of-sight. Connection between the end-user’s
computer and the subscriber station is through an Ethernet port.
The EUM3005 Indoor Modem is the latest indoor modem for the LMS4000 system and offers
significant improvements: higher output power, extended temperature range, DHCP Client,
Automatic CCU Discovery, Automatic Remote Configuration, easy-to-use Setup menu, VoIP
support.
1.1 Document Scope
This Installation Guide covers only the EUM3005. It provides information on the installation of
the EUM3005, its performance, and any required regulatory information, including approved
installation notices.
Related information can be found in the suite of available LMS4000 manuals, which includes
the following:
•LMS4000 900 MHz Radio Networking Concepts (APCD-LM053)
•LMS4000 Data Networking Concepts (APCD-LM050)
•LMS4000 Managing the Network (APCD-LM052)
•LMS4000 CLI Reference Manual (APCD-LM051)
•LMS4000 SNMP Reference Manual (APCD-LM049)
• Acronyms and Glossary (APCD-LM056 )
2APCD-LM047-1.1
1: Introduction
These manuals provide information not included in this Installation Guide, including
information on:
• Planning, installing and managing the network.
• Diagnostic tools for the network and EUM.
• Details on the Command Line Interface and methods of accessing the EUM.
• Manual configuration of the EUM via the CLI.
• Glossary of network terms.
These manuals, as well as manuals for hardware elements, including EUMs and CCUs, can
be found on WaveRider’s Web site (http://www.waverider.com).
Other documents on the WaveRider web site are useful to assist in installing and operating the
EUM3005.
WaveRider recommends that you be familiar with the following sections before proceeding
with the instructions in this guide:
•Software License Agreement on page iii
•Warranty on page iv
•Conventions on page ix
•Warnings and Advisories on page xi
•Important Safeguards on page xi
NOTE: The information contained in this manual is subject to change
without notice. The reader should consult the WaveRider web site
for updates.
1.2 EUM3005 Features
The EUM3005 is the next step in the evolution of the indoor version of the LMS4000 900MHz
Wireless Internet Modems offered by WaveRider.
The current LMS4000 product family includes:
• The CCU3000 and the NCL1900 are the current base station products;
• The EUM3006 with its integrated antenna provides an outdoor unit for areas where
the indoor unit is not usable, due to operational or RF link considerations.
• The EUM3005 with its indoor diversity antenna is the newest indoor end-user modem,
providing easy installation for areas with signal levels that allow for indoor
installations;
1: Introduction
APCD-LM047-1.1 3
Figure 1 EUM3005 Indoor Modem
The EUM3005 has new features that provide improved RF performance as well as ease of
installation and extended temperature range. The RF performance is enhanced due to the
improved transmit power.
Hardware and software improvements make installation easier than ever, allowing rapid
deployment, single person installation, and even end-user self-installation. These
improvements include alignment tools, and Automatic Remote Configuration of key
parameters using DHCP and RADIUS. The Automatic Remote Configuration also allows the
network operator to easily manage and reconfigure the EUM3005 after it is installed, including
changing frequency, passwords, and SNMP parameters.
Key features of the EUM3005 include:
•Easy Indoor Installation - The EUM3005 is an indoor unit, but with an extended
temperature range of -40º C to 50º C. The EUM3005 can work in uninhabited indoor
locations, such as attics, if there is an adequate RF signal. The advantages of an
indoor unit with extended temperature range and an indoor antenna include:
• More flexible installations.
• An easily mounted antenna, designed for indoor use.
• No long RF cable runs.
• Lower installation costs, since the modem can be installed by the end-user.
•Active diversity indoor antenna - There are many advantages to the EUM3005’s
active diversity indoor antenna:
• Reduced RF losses since there are no long cable runs.
• Active diversity, which is done on a packet by packet basis, so that the
EUM3005 performs better in a multi-path fading environment.
• Easy mounting and positioning antenna, using a wall, window, window frame,
or other surface.
•Higher RF Power1 - As a result of changes to the FCC rules, the EUM3005 can
provide higher output power. Previous indoor modems were limited to 26 dBm PEAK
power at their antenna port. The EUM3005 provides 27.3 dBm PEAK power.
4APCD-LM047-1.1
1: Introduction
•DHCP Client enabled (factory default)- The EUM3005 can obtain its IP address,
subnet mask and IP gateway information from a DHCP server, reducing the amount of
configuration needed for installation. This also allows the Network Operator to re-
assign IP addresses to EUMs without having to access the EUM itself.
•Automatic CCU Discovery (factory default) - The EUM3005 searches the full RF
frequency range to locate CCUs. It then selects the CCU with the best RF signal that
allows it to register. With this and DCHP Client enabled (factory defaults), the installer
does not need to enter ANY configuration parameters into the EUM3005 in order to
install it.
•Automatic Remote Configuration - The EUM3005 will accept parameters from a
RADIUS server to set other configurable parameters in the modem. These
parameters include: password, all SNMP parameters, RF Frequency (including
enabling Automatic CCU Discovery), and number of customers. To use this feature,
the CCU must use software version V6.0 or later.
• Installation Tools - The EUM3005 has a SETUP Menu to make installation and
alignment easy and error-free. The EUM3005 supports the local link IP address,
169.254.10.250, on its Ethernet port at all times. Using the local-link address, the user
can use the password “setup” to call up the setup menu that allows any user to check
the RF link quality to help align the EUM3005 and troubleshoot the link. This avoids
needing to know the IP address and password of the modem.
Detailed specifications for the EUM3005 can be found on the WaveRider website.
1.3 EUM3005 - End-user Modem or Customer Premises
Equipment
The EUM3005, shown in Figure 1, is an indoor wireless modem that connects to the end-
user’s computer through an Ethernet connection. It is installed indoors at the end-user’s
premises and provides an interface to the customer’s computer or local area network on one
side and wireless access to the LMS4000 network on the other
The EUM3005, which acts as a network bridge, receives data from the CCU (Communication
Access Point Channel Unit = base station) over the 900 MHz radio link, and then forwards this
data to EUM3005 internal processes or to the end-user’s computer through the Ethernet port.
In the other direction, the EUM3005 forwards data received from the end-user’s computer over
the radio link to the CCU
1.3.1 Key Components
These key components of the customer-premises equipment are described on the following
pages:
•EUM3005 Active Diversity Indoor Antenna on page 5
•Ethernet Port on page 6
1. Does not apply to the EUM3005 (Cdn) used in Canada at this time.
1: Introduction
APCD-LM047-1.1 5
•Power Supply on page 6
1.3.2 EUM3005 Active Diversity Indoor Antenna
The EUM3005 Active Diversity Indoor Antenna uses switched-beam diversity. This antenna,
shown in Figure 2, performs very well in cases where the radio path to the CCU is obstructed
and/or where there is significant multipath. The antenna comes with a mounting bracket and is
designed to mount vertically on walls (using drywall screws), or horizontally (on desks, for
example, using the suction cups). The concave surface of the antenna is the front.
Figure 2 WaveRider Indoor Antenna with Switched-beam Diversity
The EUM3005 Active Diversity Indoor Antenna contains two vertical antenna elements
mounted inside and on either side of the antenna housing. The phasing between these
elements, which modifies the antenna pattern, is controlled by a DC voltage from the
EUM3005. It produces two patterns, one perpendicular to the face of the antenna, which has a
gain of about 6 dBi (not including cable loss), and the other, a dual-beam pattern off both
sides, offering about 3 dBi gain for each beam. These beam patterns are illustrated in Figure
3.
The EUM3005 samples the signal strength from both antenna patterns during the preamble of
every received packet and automatically selects the best signal. When the EUM3005
transmits, it sends on the antenna pattern that was last used to receive a signal. Since most of
the traffic comes from the CCU, the EUM3005 samples the signal strength often—typically
faster than once every 5 ms.
Antenna
Front
6APCD-LM047-1.1
1: Introduction
Figure 3 WaveRider Switched-beam Diversity Antenna — Beam Patterns
The end user must position the switched-beam diversity antenna correctly to receive an
adequate signal level. The Radio LED on the EUM3005, described in section 1.4, Indicators
and Connectors, can be used to help with the alignment. Since the switched-beam diversity
antenna has a good front-to-back ratio, it can be positioned to suppress interference from
other wireless devices at the end-user’s premises.
The EUM3005 is not approved to be used with any other antenna. For installations requiring
an outdoor antenna, the EUM3006 Integrated Outdoor Modem is recommended for its
superior performance and ease of installation.
The EUM3005 Active Diversity Indoor Antenna comes equipped with a 3 m RF cable and
connector. The connector is a proprietary WaveRider connector, which is mandated by the
FCC requirement that the connectors used in ISM band products that are not professionally
installed must be unique, or at least not readily available.
1.3.3 Ethernet Port
The EUM has one 10BaseT Ethernet port. Details on the Ethernet port are found in Appendix
B on page 27.
CAUTION: Any DC voltage applied to the Ethernet port may
damage the EUM, the Ethernet cable, and/or network gear. The
EUM3005 is not a Power-over-Ethernet device.
1.3.4 Power Supply
Power is provided to EUM3005 through its AC/DC Power supply, which supplies 4.2 VDC
through a standard barrel (5.5 x 2.5 x 9.5 mm) connector to the modem.
CAUTION: Using any other power supply than that provided by
WaveRider, especially any other DC voltage will result in damage
to the modem.
Beam Pattern A Beam Pattern B
1: Introduction
APCD-LM047-1.1 7
1.4 Indicators and Connectors
The EUM3005 is equipped with LED indicators that provide a visual indication of the status of
the unit and its interfaces. The EUM3005 LED indicators are illustrated in Figure 4.
Figure 4 EUM3005 LEDs and Connectors
The LEDs are described below:
1.4.1 Ethernet LEDs
Table 1 Ethernet LEDs
LED State Ethernet Status
Link LED If the Link LED is ON, the Ethernet physical connection is
configured and working properly. If the Link LED is OFF, then the
Ethernet physical connection is not working properly, which could
be because the wrong type of cable was used or there is a problem
with the host or device Ethernet interface.
If connecting directly to the end-user PC, use the cross-over
Ethernet cable provided. If connecting to a router or switch, use a
straight-through cable.
Traffic LED The Traffic LED flashes whenever the link is transferring data.
Ethernet 10BaseT
Power Connector
Antenna Connector
Link LED
Radio LED
Traffic LED
8APCD-LM047-1.1
1: Introduction
1.4.2 Radio LED
In the following table, RSS is the Radio Signal Strength, in dBm.
Table 2 Radio LED
NOTE: A Radio LED very slow flash flashes once every two seconds. A
slow flash flashes at 1 Hz, 50% duty cycle, or once per second. A
Radio LED fast flash flashes at 4 Hz, 50% duty cycle, or 4 times
per second.
LED State RSS Value
OFF Unit is not operating (no power).
Very Slow
Flash
Unit operational but no radio signal present. Searching for CCU if
in Automatic CCU Discovery, no CCU detected yet.
Slow Flash Receive Threshold < RSS < -80 dBm. Signal may be okay at best,
or very poor at worst.
Fast Flash -80 dBm < RSS < -70 dBm. Signal is good or very good.
ON Solid RSS > -70 dBm. Signal is exceptionally good.
APCD-LM047-1.1 9
2 Setup Menu
The EUM3005 is equipped with a simple setup menu through which you can monitor the RF
link quality and view the key parameters of the modem.
2.1 Accessing the Setup Menu
The setup menu is accessed by connecting a Telnet session to the ‘local link’ IP address of
the EUM3005, 169.254.10.250, with password = ‘setup’. The connection must be through the
Ethernet port, not over the air via the RF link.
The computer needs to have an IP address of 169.254.x.y with a 16 bit mask (255.255.0.0),
where x and y can be any value from 0 to 255 except for 10.250, 0.0, or 255.255. It is
recommended that the address 169.254.10.251 be used unless another address is more
convenient. This address will be used throughout.
The following assumes the computer has a Windows 2000 or Windows XP operating system.
Other operating systems can be used provided the computer has an IP address of
169.254.10.251 and can use ‘ping’ and ‘telnet’ programs.
On Windows 2000, XP and similar systems, the IP Address is set using the Control Panel >
Network and Dialup Connection > Local Area Connections > right mouse click to select
Properties > Internet Protocol (TCP/IP) > Properties.
Once the computer’s IP address is set to 169.254.10.251, open a DOS command window and
try to ping the EUM3005, using the command “ping 169.254.10.250”. If the EUM3005 does not
respond, verify the Ethernet cables are connected correctly, that power supply has power and
that the computer has the correct address and net mask.
When the EUM3005 replies to the ping command, establish a telnet session with the
command “telnet 169.254.10.250”.
Once a telnet connection is established, a password is requested. Enter “setup”, which will
enter the setup menu.
10 APCD-LM047-1.1
2: Setup Menu
2.2 Setup Menu
The Setup Menu structure consists of a menu with four selections.
Setup Menu
WaveRider Communications, Inc. EUM3005
Password: *****
WaveRider Communications Inc. Setup Menu
Modem Serial Number : C00017
Station Identifier (EUM ID): 40:00:17
Software Version : 10.0
Search State : Searching for CCU
Menu
====
(R)adio Link Status - Use this for pointing the antenna
(T)roubleshooting information - for network operator
(H)elp
e(X)it
type option and press enter > r
The Setup menu identifies the modem, the software version and search state. In this case, the
modem is configured for Automatic CCU Discovery and it is searching to find the best
available CCU.
There are 4 options:
• Radio Link Status - see section 2.3, Radio Link Status Display
• Troubleshooting information - see section 2.4, Troubleshooting Information Display
• Help - this provides an on-line explanation of the options and the information
displayed with each.
• Exit - this terminates the telnet session.
2.3 Radio Link Status Display
The Radio Link Status display is the key setup display for aligning the antenna and verifying
the link. The Radio Link Status display shows the search state of the modem, which is either:
2: Setup Menu
APCD-LM047-1.1 11
•searching for a CCU - A complete sweep of all frequencies takes about 30 seconds.
The display shows which frequencies may be CCUs. A search is started when any of
the following occurs:
• the modem boots up, either due to a hard (power) reset or software reset,
• no CCUs are found during the last frequency sweep, so that the modem
cannot register with any CCU found during the last sweep,
• the modem has received no signal from the CCU in the last two minutes. This
indicates that the CCU or radio link is down.
•attempting to register with a CCU - When a frequency sweep has been completed,
the modem attempts to register with the CCUs in the order of best signal down to
poorest. The modem may not register with a CCU for a number of reasons, in which
case the modem attempts the next CCU in the frequency list. If the modem cannot
register with any CCU, contact the network operator. The reasons a modem may not
be able to register with a CCU include:
• The modem is not authorized to register at that CCU,
• The signal detected is not a valid CCU.
•registered with a CCU - This state occurs when the modem has a frequency and has
successfully registered with a CCU. At this point, the modem can provide a link to the
Internet through the CCU.
An example of the Radio Link Status display is shown below.
Radio Link Status Display
Searching: found 9070 9086
Searching: found 9070 9086
Searching: found 9070 9086 9114
Searching: found 9070 9086 9114
Searching: found 9070 9086 9114 9142
Searching: found 9070 9086 9114 9142
Searching: found 9070 9086 9114 9142
Searching: found 9070 9086 9114 9142
Registered at 9114
Signal Strength Signal Quality
| Poor | Fair | Good | Poor |Fair | Good
1 2 3 4 5 6 7 8 | 1 2 3 4 5
4.0 *********** 1.5 *******
4.3 ************ 3.5 *****************
5.0 **************** 3.0 **************
4.7 *************** 2.5 ***********
6.7 *********************** 2.0 *********
5.0 *************** 1.5 *******
3.7 ********* 4.0 ********************
6.0 ******************* 3.0 ***************
8.7 ******************************* 3.5 *****************
8.0 ***************************** 4.5 ***********************
The Signal Strength and Signal Quality graphs and values are Figures of Merit and are
interpreted using the tables below. The goal for aligning the antenna is a Signal Strength of 5
or better and a Signal Quality of 4 or 5, if possible.
12 APCD-LM047-1.1
2: Setup Menu
Table 3 Signal Strength Figure of Merit
Table 4 Signal Quality Figure of Merit
Getting any Signal Strength reading at all indicates that packets are being received from the
CCU. The higher the signal strength and signal quality indicators, the lower the packet error
rate and the higher the fade margin for the EUM3005. The goal should be a signal strength of
5 or higher and a signal quality of 4 or 5. Regardless of the levels, the EUM3005 should be
aligned so that the indicators are the highest possible for the given site.
2.4 Troubleshooting Information Display
The troubleshooting information is provided to allow the network operator to troubleshoot the
link. It is also useful to record the status of the link once the modem is installed and aligned.
This can form a reference baseline so that the network operator can judge if the link in future is
better or worse than it was when the modem was installed.
The information provided below is a brief description of the statistics provided. A detailed
understanding of this information is not required to install the EUM3005. If there are problems
LED Meaning Received Signal is at least Received Signal is less than
1Extremely poor -92 dBm
2Very Poor -92 dBm -89 dBm
3Poor -89 dBm -86 dBm
4Marginal -86 dBm -83 dBm
5Okay -83 dBm -80 dBm
6Good -80 dBm -77 dBm
7Very Good -77 dBm -74 dBm
8Excellent -74 dBm
LED Meaning
0Extremely Poor
1Very poor
2Poor
3Adequate
4Good
5Very Good
2: Setup Menu
APCD-LM047-1.1 13
with the installation, then the installer may contact the network operator and report the
information on this display so that the network operator can troubleshoot the installation.
The troubleshooting information display is shown below.
Troubleshooting information Display
WaveRider Communications Inc. Diagnostic Information
----------------- MAC Summary ---------------------------------
Transmitted Payloads
1Ok : 35 100.0%
2Ok : 0 0.0%
3Ok : 0 0.0%
4Ok : 0 0.0%
Fail Retry : 0 0.0%
Fail Timeout : 1
Received Packets
HCRC Error : 23993 3.0%
Directed : 6948 0.8%
Broadcast : 11178 1.4%
No Match : 753093 94.7%
Received Packets with Payloads
FCS Error : 0 0.0%
Duplicate : 0 0.0%
Too Busy - Discard : 0 0.0%
Delivered : 73 100.0%
-------------------- IP Summary --------------------
DHCP Enabled : YES
IP Address: 192.168.10.250 / 24
IP Subnet : 192.168.10.0 ( 255.255.255.0 )
Gateway IP Address: 192.168.10.1
------------------- Radio Summary ------------------
RF Power: 26 dBm
Auto Mode - Locked on frequency 9114
RSSI[dBm] RX; TX; R1; R2; R3; F;Retry%; SQ; RNA; RNB
RSSI: -69 1; 0; 0; 0; 0; 0; 0; 8; 31; 29
14 APCD-LM047-1.1
2: Setup Menu
The MAC Summary shows the breakdown for transmitted and received packets and payloads.
All values are expressed as a count and percentage of total packets or payloads. A payload is
a packet with real data.
• Transmitted Payloads: shows how many payloads were successfully transmitted the
1st time or needed to be sent a 2nd, 3rd or 4th time to get through, as well as how
many packets failed to get through at all. Note that traffic must be sent from the end
user PC in order to generate enough traffic to be meaningful. The rules of thumb are:
• 1OK should be at least 90%, otherwise the link may not be good enough.
• The 1OK packets should be 1000 or more to be a reasonable representation
of the link.
• Received packets: shows the classification of all packets received from the CCU,
whether they contain payloads or not and whether they are directed to this modem or
not. This data is for information only and does not indicate the quality of the link for the
installer.
• Received packets with payloads: shows the disposal of the received packets with
payloads for this modem, either directed to the modem or broadcast to all modems.
Only the delivered payloads are successfully received. The rule of thumb here is that
the delivered payloads should be better than 95%, otherwise the link is suspect.
APCD-LM047-1.1 15
3 Installation
3.1 Installation Checklist
A successful installation is divided into pre-installation, installation and post-installation stages,
with each stage outlined in the following checklists.
The Pre-Installation Stage Checklist involves the Network Operator as well as the installer.
Table 5 Pre-Installation Stage Checklist
When everything is ready for the installation stage, then the installer performs the following
steps:
Step Discussion
section 3.2.1, Network and
EUM3005 Configuration
The network must be properly configured by the
Network Operator to accept the new modem.
section 3.2.2, Verifying the
EUM3005 Components
Ensure that all the needed parts are included.
section 3.2.3, End-Users PC The end-user’s PC requires an Ethernet Network
Interface to accept the data from the EUM3005.
16 APCD-LM047-1.1
3: Installation
Table 6 Installation Stage Checklist
Once the installation is complete and verified, the network operator can complete the Post-
installation Stage, using the Automatic Remote Configuration feature or manually over the air.
This is discussed in section 3.4, Post-Installation
3.2 Pre-Installation Steps
3.2.1 Network and EUM3005 Configuration
There are a number of steps that must be undertaken by the network operator before installing
an EUM3005. For more information, see the LMS4000 Data Networking Concepts, LMS4000
Radio Concepts and LMS4000 Managing the Network manuals on the WaveRider web-site.
1. CCU Authorization: Ensure that the EUM is authorized at one or more CCUs with the
appropriate Grade of Service.
2. IP Addresses: Configure a DHCP server to accept the new EUM3005’s request for
an IP address, if the modem has DHCP enabled (factory default). If not using DHCP,
then the EUM must be manually configured with the following settings:
• IP address
• Subnet mask
• Gateway IP address
3. Frequency Assignment: If the Automatic CCU Discovery feature (factory default) is
used, then the EUM will search for the CCU upon power up. This is the recommended
approach. If for some reason this is not acceptable, then the EUM3005 must be
configured with its radio frequency.
Step Discussion
section 3.3.1, Locating the
EUM3005
Find the best location for mounting the EUM3005, with a
good RF signal and at least 1 foot away from where
people will stand.
section 3.3.2, Mounting and
Orienting the EUM3005
Antenna
The EUM3005 antenna mounts to a wall, window or
horizontal surface. Once a location with good signal
levels is found, optimize the signal by selecting the best
orientation of the antenna. Mount the antenna, using the
hardware provided.
section 3.3.3, Connecting
the End-User’s PC
Connect the modem to the end-user’s PC.
section 3.3.4, Testing the
Data Link
Confirm that the link is functioning correctly.
3: Installation
APCD-LM047-1.1 17
The easiest installation uses the EUM3005 factory defaults, so that the modem will gets all its
IP address information from DHCP and its RF Frequency from the Automatic CCU Discovery
feature.
Other useful information for the installer includes:
• Direction from the installation site to the CCU.
• Expected signal strength for the installation site based on the network operator’s site
survey or signal strength for other installations in the vicinity.
• The IP address of a site that accepts pings as well as the name of a site that accepts
pings, for testing the data link.
• Whether modem is being connected directly to end-user PC or via an Ethernet switch
or IP router. In the latter cases, the installer must provide a straight-through Ethernet
cable to connect the modem to the switch/router.
3.2.2 Verifying the EUM3005 Components
Verify that the EUM3005 kit is complete with:
• EUM3005 modem
• Indoor antenna with its captive 10 feet of RF cable.
• Antenna Mounting hardware, including drywall plugs, screws and suction cups
• AC/DC power supply (may include AC power cable)
• Crossover Ethernet cable.
3.2.3 End-Users PC
Ensure that the end-user PC is equipped with an Ethernet interface.
3.3 Installation Steps
NOTE: Turn off all cordless phones in the customer’s premises, and any
other equipment that uses the 900MHz ISM band. Once the
installation is complete, turn this equipment back on and monitor
for interference or degraded signal quality.
18 APCD-LM047-1.1
3: Installation
3.3.1 Locating the EUM3005
The EUM3005 antenna should be mounted on or near an outside wall or window, pointing in
the direction to the CCU. The higher in the building, the better the signal level will be. So
locating in the attic or second storey is preferred to the main floor or basement.
You can use just the EUM3005 and its antenna to find a good signal, before connecting to the
end-user’s PC. Attach the antenna to the EUM3005, attached the DC cord fro the power
supply to the EUM3005, then connect the power supply to an AC socket. Wait 10 seconds for
the EUM3005 to come up. Then you can use the Radio LED to find a good signal.
Alternatively, connect the user’s PC as described in section 3.2.3, End-Users PC and use the
Setup Menu as described in section 2, Setup Menu to get the figures of merit.
The goal for a good installation is to have the Signal Strength FOM in the range of 5-8 and the
Signal Quality FOM to be in the range 4-5. However, there are many good installations with
lower figures of merit. Using the LEDs or Setup Menu, the installer should find the location that
provides the best signal figures of merit and then adjust the EUM3005 to maximize the FOM
readings. In most cases, a signal strength of 5 with a signal quality of 4 is a better signal that a
signal strength of 6 and signal quality of 2.
The following are suggested guidelines for determining where to locate the modem:
• Survey the area with the modem to assess the signal levels before installing the
antenna
• Signal indicators should be good.
• Locate the EUM3005 at least 8 inches (20 cm) away from occupied areas to avoid any
harm from emissions.
• Try several locations and several orientations and angles near the desired location.
Moving the antenna by as little as 6 inches and swiveling the antenna be as little as 30
degrees can have dramatic effects on the received signal strength and quality.
3.3.2 Mounting and Orienting the EUM3005 Antenna
Once a good location for the antenna has been selected, mount the antenna as required, Use
the drywall plugs and screws if you are attaching the antenna to the wall. Note that the
antenna holding bar has a release tab at one end. It is recommended that this tab be the upper
tab when mounting the holding bar vertically.
When the EUM3005 antenna holding bar has been positioned and attached, the best
orientation of the modem should be determined by trying different angles and seeing which
give the highest signal strength and signal quality.
3.3.3 Connecting the End-User’s PC
There are many ways to connect the EUM3005 to the end-user’s PC, using Ethernet switches,
IP routers, etc. The discussion below is for the simplest, most direct method of connection.
3: Installation
APCD-LM047-1.1 19
1. Connect the end-user’s PC by attaching a crossover Ethernet cable between the
Ethernet port on the end-user’s computer and the Ethernet port on the modem.
2. Plug the power supply into the EUM3005 first, then into the AC socket. Wait 10
seconds for the EUM3005 to come up.
3. Check the Ethernet LEDs on the Ethernet interface of the modem and/or end-user’s
PC to ensure the Ethernet connection between the EUM3005 and the end-user’s PC
is active. Refer to Table 1 on page 7 for an explanation of the Ethernet LEDs normally
provided on Ethernet interface cards.
4. When attempting to send data to, or receive data from, the Internet, check the
Ethernet Traffic LED to ensure data transmission is taking place. This LED flashes as
data traffic passes between the end-user’s PC and the EUM3005.
3.3.4 Testing the Data Link
The following are simple tests that the installer or end-user can perform to ensure that the link
is functioning correctly. These tests are outlined below. If any test fails, then the subsequent
tests are likely to fail as well until the problem is resolved.
1. Ping the EUM: Configure the end-user’s PC to have the local link IP address and ping
the EUM3005 at IP address “169.254.10.250” (see Ping the EUM on page 20 for more
details if needed).
2. Assess the Link: Use the Setup Menu as described in Setup Menu on page 9 to
assess the Radio Link Status and to get the Troubleshooting information to baseline
the installation. This test verifies that the end-user’s PC is communicating with the
EUM3005 and provides insight into the state of the RF link. This test is recommended
since it provides details on the state of the modem and what CCU(s) it has located.
3. Verify DHCP: If the network assigns end-user PC’s IP addresses by DHCP, then
reconfigure the end-user PC to use DHCP to automatically obtain its IP address.
Verify the end-user PC has received an IP address, by using the DOS command
“ipconfig” and seeing that an IP address is assigned along with Gateway and DNS
server addresses This confirms that the End user PC is contacting the DHCP server
correctly.See Verify DHCP on page 21 if more details are required.
4. Ping the Gateway: Assuming the end-user PC has an IP address and a Gateway
address as shown by the “ipconfig” command, ping the gateway to determine if it can
be reached. See Ping the Gateway on page 21 if more details are required. This step
assume your gateway will respond to pings.
5. Ping Internet by IP address: If everything is good so far, try pinging a known Internet
address. If successful, then you know that the end-user PC can access the general
Internet. See Ping Internet by IP address on page 22 if more details are required.
6. Ping Internet by Name: Ping a known named Internet address (e.g. “ping
www.google.com” or some equivalent). Even if the site refuses ping commands, you
should get the IP address for the named site. If so, this shows that DNS is working
correctly. See Ping Internet by Name on page 22 if more details are required.
7. Link Speed Test: Go to a known web-site that offers link speed testing, such as “http:/
/bandwidthplace.com/speedtest/”. Follow their instructions and determine the link
speed. There are many factors affecting the link speed between the end-user’s PC
and the test site, including the assigned grade-of-service for the modem, the loading
20 APCD-LM047-1.1
3: Installation
on the CCU sector and the loading over the rest of the Internet. So this test is not the
best test for ensuring that the modem to CCU link is operating at its correct speed. But
it should indicate that the PC is able to communicate with a site on the Internet.
If any of these tests fail, then the installer may need to check the modem, its alignment, the
cabling, the PC’s configuration and the RF link. If all of these appear good, then the installer
should contact the Network Operator for further troubleshooting advice.
Even if all the above tests indicate a good link, WaveRider recommends that the Network
Operator remotely test the EUM-to-CCU data link more thoroughly soon after it is installed.
The test facilities available to the Network Operator are outlined in the LMS4000 Managing the
Network manual and other manuals on the WaveRider web-site.
The following sections provide more detail for some of the steps for Testing the Data Link.
Ping the EUM
Note that the EUM3005 may be on a different sub-net than the end-user’s PC, so pinging the
IP address assigned to the EUM3005 will go through the CCU. Therefore, we ping the
EUM3005 using the local link IP address as the 1st test.
1. Ensure the end-user’s PC is configured with an IP address of 169.254.10.251,
netmask = 16 (or 255.255.0.0). See Setup Menu on page 9 for more information.
2. Ping the EUM’s local-link IP address 169.254.10.250, from the end-user’s PC, as
follows:
• Open a DOS window in the end-user’s PC.
• At the command prompt, type ping 169.254.10.250 and press Enter.
3. If there is no response, check the following:
• The end-user’s computer IP address settings.
• The Ethernet link light on the PC.
• The Ethernet crossover cable between the EUM3005 and the end-user’s PC,
to ensure that the pins have not been damaged.
• The POWER LED should be on or flashing.
4. If there is a response, but with errors, check the Ethernet crossover cable.
This is what a successful ping from the end-user’s PC to the EUM looks like:
C:\>ping 169.254.10.250
Pinging 169.254.10.250 with 32 bytes of data:
Reply from 169.254.10.250: bytes=32 time<10ms TTL=64
Reply from 169.254.10.250: bytes=32 time<10ms TTL=64
Reply from 169.254.10.250: bytes=32 time<10ms TTL=64
Reply from 169.254.10.250: bytes=32 time<10ms TTL=64
Ping statistics for 169.254.10.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
3: Installation
APCD-LM047-1.1 21
This is what an unsuccessful ping from the end-user’s PC to the EUM looks like:
C:\>ping 169.254.10.250
Pinging 169.254.10.250 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 169.254.10.250:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Verify DHCP
This step is for networks that use DHCP to provide IP addresses to the end-user’s computer.
Assuming the Setup command shows that the modem has registered with a CCU and is
receiving a signal, then reconfigure the end-user PC to use the correct IP address. This is
usually done using DHCP to automatically obtain the IP address.
On Windows 2000, XP and similar systems, the IP Address is set using the Control Panel >
Network and Dialup Connection > Local Area Connections > right mouse click to select
Properties > Internet Protocol (TCP/IP) > Properties. To enable DHCP, click on the “Obtain an
IP Address Automatically” button.
Once properly configured, verify the end-user has received an IP address. For a Windows
2000 or XP PC, in a DOS Window, type “ipconfig” and see that there is an IP address
assigned along with a Gateway Address and DNS server addresses This confirms that the
End user PC is contacting the DHCP server correctly. Record the IP Address of the gateway
and the DNS servers.
Ping the Gateway
Ensure the end-user’s PC is configured properly. Then ping the gateway address from a PC
DOS window. The gateway address was recorded during the Verify DHCP address if using
DHCP. Otherwise the installer will know the gateway address since it is needed to configure
the end-user’s PC.
Ping using short packets first (default size) to confirm the connection. Then use long packets
(1472 byte packets) to confirm the RF performance. Errors observed on pings with long
packets indicate a high error rate on the channel, caused by low signal levels or interference.
The following describes how to ping the gateway:
1. Open a DOS window.
2. At the command prompt, type ping <aaa.bbb.ccc.ddd> -t -l 1472, where
<aaa.bbb.ccc.ddd> is the Gateway radio IP address and press Enter.
3. Press Ctrl+c to end the test.
22 APCD-LM047-1.1
3: Installation
NOTE: If this test fails with the long packets, but pinging the Gateway
with the default packet size succeeds, then the connection is
working but is not operating at maximum capacity, possibly due to
poor antenna placement or orientation, poor signal levels, and/or
interference.
The following example assumes the Gateway has an IP address of 172.16.4.1. Replace that
address with the correct gateway address from the ‘ipconfig’ command:
C:\>ping 172.16.4.1 -t -l 1472
Pinging 172.16.4.1 with 1472 bytes of data:
Reply from 172.16.4.1: bytes=1472 time=40ms TTL=64
Reply from 172.16.4.1: bytes=1472 time=81ms TTL=64
Reply from 172.16.4.1: bytes=1472 time=80ms TTL=64
Reply from 172.16.4.1: bytes=1472 time=40ms TTL=64
Reply from 172.16.4.1: bytes=1472 time=60ms TTL=64
Reply from 172.16.4.1: bytes=1472 time=80ms TTL=64
Reply from 172.16.4.1: bytes=1472 time=40ms TTL=64
Reply from 172.16.4.1: bytes=1472 time=110ms TTL=64
Ping statistics for 172.16.4.1:
Packets: Sent = 8, Received = 8, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 110ms, Average = 66ms
Ctrl-C
^C
C:\>
Ping Internet by IP address
Use the following test to determine whether the end-user’s PC can communicate with the
Internet. If you do not know an IP address, try the DNS servers. Otherwise, skip this step.
C:\>ping 216.239.39.104
Pinging 216.239.39.104 with 32 bytes of data:
Reply from 216.239.39.104: bytes=32 time=90ms TTL=113
Reply from 216.239.39.104: bytes=32 time=80ms TTL=113
Reply from 216.239.39.104: bytes=32 time=80ms TTL=113
Reply from 216.239.39.104: bytes=32 time=70ms TTL=113
Ping statistics for 216.239.39.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 70ms, Maximum = 90ms, Average = 80ms
Ping Internet by Name
Use the following test to verify that the DNS server IP address is correctly configured in the
end-user’s PC and is operating properly:
3: Installation
APCD-LM047-1.1 23
C:\> ping www.google.com
Pinging www.google.akadns.net [216.239.39.104] with 32 bytes of data:
Reply from 216.239.39.104: bytes=32 time=72ms TTL=241
Reply from 216.239.39.104: bytes=32 time=69ms TTL=241
Reply from 216.239.39.104: bytes=32 time=76ms TTL=241
Reply from 216.239.39.104: bytes=32 time=68ms TTL=241
Ping statistics for 216.239.39.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 68ms, Maximum = 76ms, Average = 71ms
3.4 Post-Installation
Once a good link between the CCU and the EUM3005 has been established, the configuration
can be completed automatically using the Automatic Remote Configuration feature with a
RADIUS Server and database in which the EUM3005 information has been entered. The
network operator must update the RADIUS database for the new modem. The configurable
items that can be included in the Automatic Remote Configuration include:
• password,
• all SNMP parameters,
• RF Frequency (including enabling Automatic CCU Discovery)
• number of customers.
If the Automatic Remote Configuration feature is not used, then the network operator can
connect to the EUM3005 over the air and complete the configuration.
Details on configuring a RADIUS Server or manually configuring an individual EUMs are
covered in the LMS4000 Managing the Network manual or other manuals, available on the
WaveRider web-site.
24 APCD-LM047-1.1
3: Installation
APCD-LM047-1.1 25
Appendix A Factory Configuration
This appendix identifies the factory configuration settings for the EUM3005
Parameter Default Configuration
Modem IP Address From DHCP
Modem IP Netmask From DHCP
Gateway IP Address From DHCP
Local Link IP Address
(Available on Ethernet Port only)
169.254.10.250
Local Link IP Netmask 16
255.255.0.0
ffff0000
Maximum Number of Customers* 5
Password* By default, the EUM3005 has no password.
Press Enter at the password prompt to
enter a null password.
Port Filters 137 (both)
138 (both)
139 (both)
445 (both)
1512 (both)
Radio Enabled
Radio Frequency* Automatic CCU Discovery
26 APCD-LM047-1.1
Appendix A: Factory Configuration
* These parameters can be set using Automatic Remote Configuration if the network is
configured to use a RADIUS Server.
Radio Power* +26 dBm (High) - To be consistent with
previous modems, +26 is used in the CLI to
indicate maximum output power. The
EUM3005 actually outputs about 27.3 dBm
Peak power = 24.4.dBm averager power.
(NOTE: For configuring the modem, the
power values entered are rounded to the
nearest dB)
SNMP Name* (= Console Prompt) EUMID
SNMP Contact* WaveRider Communications Ltd.
SNMP Location* www.waverider.com
SNMP Read Communities* None entered
SNMP Write Communities* None entered
SNMP Traps* None entered
Statistics Log Interval 15 minutes
Parameter Default Configuration
APCD-LM047-1.1 27
Appendix B Ethernet Cables and
Connectors
There will be several Ethernet cables used in installing the EUM3005:
•EUM3005 Cross-over Cable: The 3 foot cross-over Ethernet cable that is provided
with the EUM3005. It can be used to connect the EUM3005 directly to the end-user’s
PC. A cross-over cable has one end wired according to T568A and the other end
according to T568B. Both ends have RJ45 connectors.
•Straight-Through Cable: Straight-through Ethernet cables have both ends wired
according to T568A with RJ45 connectors. Straight-through cables can be used in a
number of locations:
• If the 10 foot cable with the EUM3005 is not long enough, a straight-through
Ethernet cable can be used to provide extended distances.
• If the EUM3005 is to be connected to a router or Ethernet Switch, then a
straight-through Ethernet cable is used.
• If a router or Ethernet switch are used, then they are connected to the end-
user’s PC by a straight-through Ethernet cable.
The Ethernet cable used for the EUM3005 must have at least the RX and TX pairs wired as
shown in Table 7 with NO power on the other wires.
28 APCD-LM047-1.1
Appendix B: Ethernet Cables and Connectors
Table 7 Ethernet Interface Specifications
The following table and figures show the definitions of wiring for T568A and T568B
connectors, used to make cross-over and straight-through Ethernet cables as found in ANSI/
TIA/EIA-568-B.2 “Balanced Twisted Pair Cabling Components”.
Table 8 Wiring T568A and T568B ends for Ethernet Cables
Straight-through Ethernet cables have T568A wiring at both ends while Cross-over cables
have T568A at one end and T568B at the other end.
EUM Physical Interface RJ45 (Ethernet) socket
Wiring standard TIA - T568A
Pin - Pair/Wire - Color
Pin 1 - 3/a - Green/White
Pin 2 - 3/b - Solid Green
Pin 3 - 2/a - Orange/White
Pin 4 - 1/b - Solid Blue
Pin 5 - 1/a - Blue/White
Pin 6 - 2/b - Solid Orange
Pin 7 - 4/a - Brown/White
Pin 8 - 4/b - Solid Brown
TX Data + (Output from EUM)
TX Data - (Output from EUM)
RX Data + (Input to EUM)
Not Used.
Not Used.
RX Data - (Input to EUM)
Not Used.
Not Used.
#Description T568A T568B
1Connectors RJ-45 RJ-45
2Wiring standard T568A T568B
3Pair/Wire - Color
3/a – Green/White
3/b – Solid Green
2/a - Orange/White
1/b – Solid Blue
1/a – Blue/White
2/b – Solid Orange
4/a – Brown/White
4/b – Solid Brown
Pin 1
Pin 2
Pin 3
Pin 4
Pin 5
Pin 6
Pin 7
Pin 8
(Pins in bold are different
from T568A)
Pin 3
Pin 6
Pin 1
Pin 4
Pin 5
Pin 2
Pin 7
Pin 8
Appendix B: Ethernet Cables and Connectors
APCD-LM047-1.1 29
Figure 5 T568A Wiring
Figure 6 T568B Wiring
Pair 2
T568A W iring Scheme
Pair 3 Pair 1 Pair 4
T568B W iring Scheme
Pair 3
Pair 2 Pair 1 Pair 4