Venstar SKYPORT2 ColorTouch User Manual Model 1

Venstar Inc ColorTouch Users Manual Model 1

Users Manual Model 1

Model THERM-500Owner’s Manual & Installation Guide
iFCC Compliance StatementThis equipment has been tested and found to comply with the limits for an intentional radiator, pursuant to Part 15, subpart C of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference in radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that of the receiver. • Consult the dealer or an experienced radio or TV technician for help.Notice: Only peripherals complying with FCC limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by First Alert / BRK Brands, Inc. is likely to result in interference to radio and TV reception. Changes or modifications to the product, not expressly approved by First Alert / BRK Brands, Inc. could void the user’s authority to operate the equipment. FCC - INDOOR Mobile Radio Information:To comply with FCC/IC RF exposure limits for general population / uncontrolled exposure, the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.This Device complies with Industry Canada License-exempt RSS standard(s). Operation is subject to the following two conditions: 1) this device may not cause interference, and 2) this device must accept any interference, including interference that may cause undesired operation of the device.Follow the Installation Instructions before proceeding. Set the thermostat mode to “OFF” prior to changing settings in setup or restoring Factory Defaults.CAUTION
This color touchscreen has the ability to receive updates to its firmware. Periodically firmware updates are released by the manufacturer to add features and/or performance enhancements. This manual was produced reflecting the most current firmware/feature set at the time of publication, firmware rev. 3.04. Firmware releases after rev. 3.04 may not be adequately depicted in this manual. Please refer to the appropriate website or contact your place of purchase to learn about changes to the thermostat after firmware release 3.04.Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. Cet appareil est conforme avec Industrie Canada, exempts de licence standard RSS(s). Son fonctionnement est soumis aux deux conditions suivantes: 1) ce dispositif ne doit pas causer d’interférences, et 2) ce dispositif doit accepter toute interférence, y compris les interférences qui peuvent causer un mauvais fonctionnement de l’appareil.En vertu des règlements d’Industrie Canada, cet émetteur de radio ne peut fonctionner en utilisant une antenne d’un type et maximale (ou moins) Gain approuvé pour l’émetteur par Industrie Canada. Pour réduire les interférences radio potentielles aux autres utilisateurs , le type d’antenne et son gain doivent être choisis afin que la puissance isotrope rayonnée équivalente (PIRE) ne est pas plus de ce qui est nécessaire pour une communication réussie.We, First Alert/BRK Brands, Inc. declare under our sole responsibility that the device to which this declaration relates: Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. ii
iiiGlossary of TermsAuto-Changeover: A mode in which the thermostat will turn on the heating or cooling based on room temperature demand.Cool Setpoint: The warmest temperature that the space should rise to before cooling is turned on (without regard to deadband).Deadband: The number of degrees the thermostat will wait, once a setpoint has been reached, before energizing heating or cooling.Differential: The forced temperature difference between the heat setpoint and the cool setpoint.Heat Setpoint: The coolest temperature that the space should drop to before heating is turned on (without regard to deadband).Icon: The word or symbol that appears on the thermostat display.Mode: The current operating condition of the thermostat (i.e. Off, Heat, Cool, Auto, Program On).Non-Programmable Thermostat: A thermostat that does not have the capability of running Time Period Programming.Programmable Thermostat: A thermostat that has the capability of running Time Period Programming.Temperature Swing: Same as Deadband.Time Period Programming: A program that allows the thermostat to automatically adjust the heat setpoint and/or the cool setpoint based on the time of the day. Same as Schedule.
ivTable of ContentsGET TO KNOW YOUR THERMOSTATHome Screen ...............................................................................................1 Menu Screens .............................................................................................1 Dropdown Dashboard ...............................................................................2 Care and Use of Your Thermostat ........................................................... `3QUICK STARTSelecting Your Desired Temperature and Mode .................................. 4 Using the Fan Button .................................................................................4 Setting the Time & Date ............................................................................5Setting the Time ...................................................................................6 Setting the Date ...................................................................................7 Daylight Savings Setup ......................................................................7MAIN MENU BUTTONS SCHEDULE ...................................................................................................9View My Schedule .............................................................................9 Edit My Schedule ................................................................................ 9SMART FAN ................................................................................................ 11Smart Fan On/Off ................................................................................ 12 Smart Fan Minimum Runtime ..........................................................12 Start/Stop Times .................................................................................12 Days to allow Smart Fan operation ................................................ 12 SCREENSAVER ........................................................................................... 13Screensaver On/Off ............................................................................ 14 ScreensaverSetup .............................................................................. 14 Screensaver Preview ........................................................................14ALERTS ........................................................................................................ 15View Current Alerts ...........................................................................16 Reset Alerts .........................................................................................16 Set/Edit Reminders ............................................................................16 Service Information (Who To Call For Service) ............................16
vTable of ContentsDISPLAY ...................................................................................................17Active Brightness ...........................................................................18 Idle Brightness ...............................................................................18 Night Dimmer ..................................................................................18 Maintenance ...................................................................................19PREFERENCES .........................................................................................20User Interface Themes ..................................................................21 Custom Wallpaper .........................................................................21 Heat/Cool Indicator ........................................................................21 Sound Options .................................................................................21HUMIDITY ................................................................................................22Humidification Settings ................................................................23 Dehumidification Settings ............................................................23VACATION/AWAY ...................................................................................24Vacation Mode On/Off ...................................................................25Schedule ..........................................................................................26 Modes & Setpoints ........................................................................26SECURITY .................................................................................................27Auto Screenlock .............................................................................28 Setpoint Limits ................................................................................28INFORMATION ........................................................................................29My Thermostat ................................................................................30 View Runtime Graphs ....................................................................30 Who to Call for Service .................................................................30SETTINGS ................................................................................................31Thermostat Name ...........................................................................35 Available Modes ............................................................................35 SD Card (Import and Export) .........................................................35
viTable of ContentsGENERAL SETUP ..................................................................................... 35Units (F or C)........................................................................................35 Language .............................................................................................36 Smart Recovery On/Off .....................................................................36 Simple Thermostat On/Off ................................................................36INSTALLATION SETTINGS.....................................................................37Heat & Cool Stages ...........................................................................37 Heat & Cool Stages .......................................................................37 Compressor Stages........................................................................37 Aux Heat Stages.............................................................................37Timers & Deadbands ......................................................................... 37 Free Cooling ........................................................................................ 39Heat Pump Settings............................................................................40Heat Pump Lockout - Enabled/Disabled ................................... 40 Heat Pump Lockout Outdoor Temp.............................................40Aux Heat Lockout Enabled/Disabled ........................................40 Aux Heat Lockout Temp ...............................................................40Dual Fuel Settings ......................................................................... 40Dual Fuel On/Off ..................................................................... 40 Changeover With Outdoor Temp On/Off ............................40 Adjust Balance Point ............................................................40AUX Output Settings .......................................................................... 41 Fan Off Delay.......................................................................................42 Sensor Settings ..................................................................................42Control Sensor .............................................................................. 42Wired Sensor ................................................................................ 42Calibrate Sensors ........................................................................42Test Outputs ........................................................................................ 42 Dealer Information ............................................................................ 43 Upgrade Firmware ............................................................................43 Delete Custom Images .....................................................................43 Reset to Factory Default Settings ...................................................43 Restart Thermostat ............................................................................ 43
viiTable of ContentsWI-FI ......................................................................................................... 44Status .................................................................................................... 44 Setup ..................................................................................................... 44SKYPORT ................................................................................................... 45Account ................................................................................................ 45EMERGENCY HEAT .................................................................................. 46ONELINK ASSISTANT ................................................................................... 47Installing the Onelink Assistant Software ......................................... 47 Uploading Photos ................................................................................... 48INSTALLATION INSTRUCTIONS .................................................................. 49Remove & Replace the Old Thermostat .............................................. 49 Wire Connections ................................................................................... 50Determining Your Existing Wiring and Equipment ........................... 51Making 4 Wires Work When 5 Wires Are Required ........................ 53 Making 5 Wires Work When 6 Wires Are Required ........................ 54 The OneLink Thermostat Backplate .................................................... 55 Explanation Of the Thermostat Dip Switches .................................... 56 Sample Wiring Diagrams ...................................................................... 57TROUBLESHOOTING ..................................................................................... 60INDEX ............................................................................................................. 61NOTES ............................................................................................................. 65WARRANTY .................................................................................................... 66
1Get To Know Your ThermostatHome ScreenSub Menu ScreenHome ButtonSub MenuButtonsScrollingButtonsMain Menu ScreenScrollingButtonsBackButtonMenuButtonsIndicates OptionsAvailableBacklit ColorTouch DisplayDate & Time Home / AwayFan ButtonOutdoor TemperatureCoolerButtonWarmerButtonSD CardSlotMenuButtonMode Buttons(If optional accessory is used)Not connected to Wi-FiConnected to local access point w/IP address without Skyport accessConnected to local access point w/IP address, but not yet connected to SkyportConnected to SkyportConnectivity Symbol Table Drop DownDashboard Button
2Get To Know Your ThermostatDrop DownDashboard ButtonWeatherDisplayOutdoor TempRoomTempWi-FiConnectionIconDropdown Dashboard(The contents of your Dashboard may vary) Press the HOME button to return to the Home Screen Dropdown DashboardThe Dropdown Dashboard displays temperature, humidity, and other readings. It will also show the high and low readings of the day.
3Get To Know Your ThermostatCare and Use of Your Thermostat Pencils, pens and other sharp objects should never be used on your thermostat; these may damage your touchscreen. Only use your finger tip to press the touchscreen buttons.Use a soft, damp cloth to clean the screen.DO NOT USE ABRASIVE CLEANERS OR CLEANERS THAT CONTAIN SOLVENTS. DO NOT SPRAY ANYTHING DIRECTLY ONTO THE THERMOSTAT.
4Quick Start - Temperature, Modes & FanSelecting Your Desired Temperature and Mode The Heat or Cool Setpoint is the temperature the room has to reach before heating or cooling will turn on.(Without regard to deadband)Press or to adjust temperature Press or the MODE IconHEAT will allow only heat operation.COOL will allow only cool operation.AUTO will allow both Heat and Cool operation.OFF - heating and cooling systems are turned off.AUTO-CHANGEOVER MODE - Pressing the WARMER or COOLER buttons in Auto mode will adjust both the heat and cool setpoints simultaneously. To adjust heat and cool setpoints individually, choose HEAT mode to adjust the heat setpoint and COOL mode to adjust the cool setpoint, then return to AUTO mode.HEAT OR COOL MODE - Pressing the WARMER or COOLER buttons in Heat or Cool mode will adjust only the heat or cool setpoints.Using the Fan Button FAN ON fan runs constantly even in OFF Mode.FAN AUTO fan only runs with a heating or cooling demand. Cool SetpointWarmerButtonFanCoolerButtonHeat SetpointPress the FAN Icon
5Quick Start - Set Time & DateSet Current TimeUse AM/PM - ONSet Time & DateSet Current DateDaylight Savings SetupDaylight Savings Time - OFFStart ScheduleStarts OnDayMonthStop ScheduleEnds OnDayMonth(2nd)(Sun)(March)(1st)(Sun)(November)NOTE: When the thermostat is connected to the Skyport; the Time & Date are automatically synchronized to the Skyport Cloud, including automatic Daylight Savings adjustments.
6Quick Start - Set Time & DateSet Current Time (12:00 AM)hr +hr -min +min -Press and to set the current time. Press when finished. Press then to scroll down. Press Use AM/PM - ONUse AM/PM - OFFFor 12 hour AM/PM clock For 24 hour clock Choose Press when finished. Set Time & DatePress BACK MENUBACK Setting the TimeNOTE: If the Skyport Wi-Fi Key is installed on the thermostat, the Time and Date settings will not be accessible.
7Quick Start - Set Time & DateSetting the DateSet Current DateDaylight Savings Setup6/1/2013Press or to set the current month and year. when finished. Press the day on the calendar 27 28 29 30 123Su Mo Tu We Th Fr Sa456789101716151413121118 19 20 21 22 23 24313029282726251234567Press Press Daylight Savings Time - OFFDaylight Savings Time - ONStart ScheduleStarts OnDayMonthStop Schedule(2nd)(Sun)(March)Ends OnDayMonth(1st)(Sun)(November)Tu rn Daylight Savings Time on or off. Adjust when Daylight Savings Time begins. Adjust when Daylight Savings Time ends. after making a changeto a selection. Press or the Home buttonwhen finished. Press BACK BACK BACK
8Main Menu Buttons - ScheduleScheduleView My ScheduleEdit My Schedule
9Main Menu Buttons - ScheduleScheduleThis thermostat features up to four programmable time periods per 24 hour day: Morning, Day, Evening, and Night. The start time for each time period isadjustable. The stop time for each time period is the start time for the next period.Press a day of the week to view its settings. This may be repeated for each day. View My SchedulePress and select days to program Then press NEXT Edit My ScheduleContinued Select individual days or Select groups of days
10Main Menu Buttons - ScheduleReview your program. Press SAVE to keep your program.Press EDIT to make further changes. When you are finished editing the four time periods press Press and select a Time Period (Morning, Day, Evening, or Night) to edit. Edit My Schedule (Continued) Adjust Mode, Start Time, and Heat and Cool Setpoints to desired settings. Save Edit Next The Time Period may also be Enabled or Disabled. Un-check the Enabledbox for Time Periods you don’t want to use. Press DONE when finished. TIP: For a simpler schedule that only uses 2 time periods, un-check Enabled for Day and Evening Time Periods. Mode Start Time Done Enable/Disable Time Period Heat and Cool Setpoints NEXT
11Main Menu Buttons - Smart FanWho To Call For ServiceView Runtime GraphsSmart Fan - OFFSmart Fan Min RuntimeSmart FanWho To Call For ServiceView Runtime GraphsStart/Stop TimesDays To Run Fan
12Main Menu Buttons - Smart FanSmart FanSmart Fan - OFFSmart Fan Min Runtime (10m)Start/Stop TimesDays To Run FanThe fan may be programmed to turn on automatically for a specified period during the day.Press to turn fan schedule on or off Set the minimum number of minutes the fan will run from the top of each hour. Set runtime to 60 minutes to be on continuouslyfrom Start Time to Stop time. (5 - 60 mins.) Set when the Smart Fan schedule will start and stop. For example,you may not want Smart Fan to run during sleeping hours. Choose which days of the week Smart Fan will run. (7:00AM - 9:00PM)Smart Fan - ON
13Main Menu Buttons - ScreensaverWho To Call For ServiceView Runtime GraphsScreensaver - OFFScreensaver SetupScreensaver Tu rn On DelayChange Image After...Show Clock - OFFScreensaver Ty peScreensaverHome Screen Info - OFFView Runtime GraphsScreensaver PreviewSlideshowDigital ClockAnalog ClockUse Theme Images - OFFRandomize Slideshow - OFF
14Main Menu Buttons - ScreensaverScreensaver PreviewChange Image After...15, 30 seconds - 1, 5, or 10 minutes Use Theme Images - OFFSlideshow uses included Theme Images. Off or On Home Screen Info - OFFShows the mode, setpoints, and temperature after every 10 photos. Off or On. Press this button to preview your screensaver operation before returning to the Home Screen. After the preview, press anywhere on the screen to return to the sub menu. ScreensaverScreensaver SetupThe Screensaver allows you to create custom slideshows.Screensaver Tu rn On Delay (5m)How long after a button press for the Screensaver to appear. 1, 3, 5, or 30 minutes Screensaver Ty pe (Slideshow)Slideshow, Digital Clock, Analog Clock Screensaver - OFFScreensaver - ONShow Clock - OFFShows the time and date every 5 photos. Off or On Randomize Slideshow - OFFShuffles slideshow photos in random order
15Main Menu Buttons - AlertsView Current AlertsReset AlertsAir Filter Reminder - OFFSet Max Filter RuntimeReset Air Filter AlertReset UV Lamp AlertAlertsSet/Edit RemindersService Information...UV Lamp Reminder - OFFMax UV Lamp Runtime(300 hrs)Set Max Filter Days (0 days)(360 days)Service Call Reminder - OFFDays Until Service Call (0 days)Humidity Pad Reminder - OFFSet Max Hum Runtime (360 days)Reset Humidity Pad Alert
16Main Menu Buttons - AlertsView Current AlertsThe alerts let you know when your system needs service. AlertsReset AlertsSet/Edit RemindersService Information...View your service company’s contact information. Clear and reset current service alerts. Set service alert runtimes and turn reminders on or off. View and reset currentservice alerts here.Alerts will appearon the bottom barof the Home Screen.Press to view andreset current alerts.Dealer’sLogo hereAir Filter Reminder - OFFSet Max Filter RuntimeUV Lamp Reminder - OFFSet Max UV Lamp Runtime(500 hrs)Set Max Filter Days (300 days)(300 days)Humidity Pad Reminder - OFFSet Max Hum Runtime (300 days)Service Call Reminder - OFFDays Until Service Call (0 days)
17Main Menu Buttons - DisplayScreen Cleaning To uch CalibrationActive BrightnessNight DimmerDisplayMaintenanceAuto Night Dimmer - OFFSet Idle BrightnessSet Dimmer ScheduleIdle Brightness
18Main Menu Buttons - DisplayActive BrightnessNight DimmerThe display brightness options may be adjusted in this menu. Display(80%)Set Idle Brightness (20%)Auto Night Dimmer - OFFSet Dimmer ScheduleYou may select how bright the backlight is while the thermostat is active. The display is active for 3 minutes after last touch, it then goes Idle. You may dim the brightness of the screen at night. The screen can be set to dim automatically at night. Dimming the display can prolong the life of the backlight. Set the schedule for the Night Dimmer. Set the screen brightness for the Night Dimmer. When Night Dimmer is On, the display will go idle 8 seconds after last touch. Idle Brightness (30%)You may select how bright the backlight is while the thermostat is idle.
19Main Menu Buttons - DisplayMaintenanceScreen CleaningTouch CalibrationTouch Screen CalibrationTouch and hold the center of the targets as they appear on the screen.Maintenance allows you to clean and calibrate the touch screen.Screen Cleaning Mode disables the touch feature for 15 seconds so the screen may be cleaned without altering any settings.Under normal circumstances, the touchscreen should not need to be calibrated. When calibration is complete, the thermostat will automatically restart and return to the Home Screen.Use a soft cloth without solvents or abrasive cleanersFINISH Press when done.
20Main Menu Buttons - PreferencesUser Interface ThemesCustom WallpaperHeat/Cool Indicator OFFTaskbar red/white OFFRoom Temp red/blue OFFMode Status red/blue OFF PreferencesHeat/Cool IndicatorSound OptionsBeep - OFFBeep Sound
21Main Menu Buttons - PreferencesYou may set the type of background that appears on the thermostat Home Screen. PreferencesUser Interface Themes (ocean)Heat/Cool IndicatorCustom WallpaperThis thermostat has several high quality background themes to choose from. NOTE: At Sunset, the background will change to an evening scene and the moon will replace the sun. At Sunrise it will return to a daytime scene.You may choose your own background image by selecting a photo that you have uploaded from an SD memory card. Sound OptionsBeep - ONBeep Sound (Beep 1)Turn the beep sound on or off.Choose from different beep sounds. Heat/Cool Indicator - ON/OFFTaskbar Red/White - ON/OFFRoom Temp Red/Blue - ON/OFFMode Status Red/Blue - ON/OFFYou may choose an enhanced indicator of the current status of the HVAC equipment. Beep - OFF
22Main Menu Buttons - PreferencesHumidityHumidification SettingsHumidify setpoint (0%)Dehumidification SettingsHumidify with heat - OFF Run fan w/humidity demand - OFFDehumidity setpoint (99%)(0°)Run A/C to dehumidify - OFF Maximum OvercoolReheat - OFFDehumidify only when cooling - ON
23Main Menu Buttons - PreferencesThe Humidity feature allows the thermostat tocontrol a humidifier or use your air conditionerto dehumidify the spaceSee: AUX Output Settings on page 39.Humidification SettingsHumidify with heat - OFFAdjust Humidify setpoint. (0% - 60%)When this step is ON, Humidify will only run with a demand for heat.Run fan - OFFWhen this step is ON, the fan will run with a call for Humidification.Humidify setpointDehumidification SettingsRun A/C to dehumidify - OFFAdjust Dehumidify setpoint. (25% - 99%)When this step is ON, the A/C system will be used for Dehumidification.Maximum OvercoolThis specifies how many degrees the A/C system will run past the coolsetpoint to satisfy a demand for Dehumidification. (0-20 degrees F)Dehumidify setpointHumidityIMPORTANT: Aux Output Usage must be set for Hum orDehum for these settings to take effect. (0%)(0%)Reheat - OFFThis turns on electric strip heat during an A/C to dehumidify demand to helpmaintain desired room temperatures. (Run A/C to dehumidify must be set to ONand the GAS ELEC Dip Switch must be set to ELEC - page 52 - to access this feature. Dehumidify only when cooling - ONRun dehumidification only when HVAC calls for A/C
24Main Menu Buttons - Vacation/AwayClear Vacation ScheduleSet Vacation ScheduleStart DateStart TimeReturn DateReturn TimeVa cation/AwayModeHeat SetpointCool SetpointSettings while awayOFFAutoHeatCool
25Main Menu Buttons - Vacation/AwayClear Vacation ScheduleSet Vacation ScheduleVacation or pressing the AWAY button, will use temporary, energy saving settings without changing the regular schedule. Pressing the HOME button will return the thermostat to normal comfort settings.Vacation/AwayRemoves the stored vacation schedule.Start Date Tu e Sep 07 2010Start Time (9:00 AM)Select the day Vacation Modewill start. Set your Vacation Schedule.Then press Select the time Vacation Modewill start. Then press BACK Continued BACK BACK
26Main Menu Buttons - Vacation/AwayScheduleSettings while awayReturn DateTu e Sep 21 2010Return Time (3:00 PM)ModeHeat SetpointCool Setpoint (85˚)(50˚)(Continued) Select the day Vacation Modewill end. Then press Select the time Vacation Modewill end. Then press Select the desired Mode and setpoints to be used in Vacation/Away Mode.BACK BACK BACK (Auto)
27Main Menu Buttons - SecurityAuto ScreenlockSetpoint LimitsSecurityAuto Screenlock - OFFSet PasscodeLock After...Setpoint Limits - OFFMinimum Cool SetpointMaximum Heat SetpointAllow fan/mode changes - NOAllow setpoint changes - NOAllow home/away changes - NO
28 Main Menu Buttons - SecuritySecurity settings may be set to limit or prevent changes to your thermostat. SecurityAuto ScreenlockSetpoint LimitsLimits how high or low heating and cooling may be adjusted. Lock After...Auto Screenlock - OFFUse keypad to enter and confirm passcode. Set Passcode (code not set )(5 m)Auto Screenlock - ONNOTE: Code must be set before Auto Screenlock can be turned on. Press UNLOCK then enter passcode to access thermostat settings. Set the time the screen will automatically lock after the last button press. When the thermostatis locked, the bottom bar of the display will show: * If you forget your passcode, enter 6736 for access.Allow fan/mode changes - NOAllow setpoint changes - NOAllow home/away changes - NOChoose to allow fan/mode changes when Auto Screenlock is on. Choose to allow setpoint changes when Auto Screenlock is on. Choose to allow use of the Home and Away button when Auto Screenlock is on.
29Main Menu Buttons - InformationView Runtime GraphsInformationLast 7 Days - CoolingLast 7 Days - HeatingMy ThermostatWho To Call For ServiceDelete Runtime Data
30Main Menu Buttons - InformationThis button contains valuable service and system runtime information.InformationWho To Call For ServiceYour service company’s contactinformation is displayed here. Dealer’sLogohereView Runtime GraphsLast 7 Days - CoolingLast 7 Days - HeatingTrack your system’s runtime/energy usage.Press the information icon to learn more about each graphPress anywhere on the screento return to the submenu.My ThermostatView your thermostat dip switch settings, equipment status, runtimes, and other settings.Delete Runtime DataPress to delete your current equipment runtime information.*NOTE: The runtime graphs are updated at 12:00 AM each day.
31Main Menu Buttons - SettingsThermostat NameAvailable ModesSettingsSD Card Installation SettingsAll Modes Including AutoHeat and CoolHeat OnlyCool OnlyFahrenheitCelsiusHeat & Cool StagesCompressor StagesAux Heat StagesEnglishSpanish/EspanolFrench/FrancaisHeat & Cool Stages(Continued next page) Import Settings from SD CardExport Settings to SD CardGeneral SetupUnitsLanguageSmart Recovery - ON/OFFSimple Thermostat - ON/OFFAvailability depends on Heat Pump dip switch settings. }
32Main Menu Buttons - SettingsTimers & DeadbandsCycles Per Hour2nd Stage DeadbandDeadbandSetpointCompressor Min Off Time1st Stage Deadband2nd Stage Deadband2nd Stage Timer2nd Stage Tu rnoff Point3rd Stage DeadbandDeadbandSetpoint3rd Stage Deadband3rd Stage Timer3rd Stage Tu rnoff Point4th Stage DeadbandDeadbandSetpoint4th Stage Deadband4th Stage Timer4th Stage Tu rnoff PointFree CoolingFree Cooling - On/OffUsable Outdoor Te mpMechanical Cooling? - Yes/NoInstallation Settings (Continued) Min Heat/Cool Difference(Continued next page) Settings
33Main Menu Buttons - SettingsInstallation Settings (Continued) Heat Pump SettingsHP Lockout Outdoor TempDual Fuel SettingsDual Fuel - On/OffChangeover With Outdoor - On/OffAdjust Balance PointAux Heat Lockout - Enabled/DisabledAux Heat Lockout TempFan Off DelaySettingsHeat Pump Lockout - Enabled/Disabled AUX Output UsageAUX Output Polarity(Continued next page) Sensor SettingsControl SensorWired Sensor UseCalibrate SensorsThermostat Sensor OnlyWired Sensor OnlyAverage Wired/ThermostatUse as Outdoor SensorUse as Remote SensorUse as Supply SensorUse as Return SensorThermostatWired SensorHumidityAUX Output Settings
34Main Menu Buttons - SettingsDealer InformationDealer NameContact NameDealer PhoneDealer EmailDealer WebsiteCalibrate ClockFactory DefaultsRestart ThermostatInstallation SettingsSettingsTe st OutputsUpgrade FirmwareDelete Custom Images(Continued)
35Main Menu Buttons - SettingsThermostat NameSettingsAvailable Modes (all)Choose the desired modes the thermostat will use: Heat, Cool, Heat & Cool, or Auto (All). For example, if you only have a heater, choose Heat, and onlyHeat & Off modes will be available. This will simplify the operation for the user. Use keypad to nameyour thermostat. Thename is displayed on the Home Screen. Thermostat heating and cooling options are found in this menuName appears hereGeneral SetupUnits (F)Fahrenheit (F) Celsius (C)SD CardImport and export files to and from the thermostat. See the First Alert Assistant instructions for further details.Import Settings from SD CardExport Settings to SD Card*NOTE: A 2GB SD card isrecommended. To import and export files, the SD card must contain the same version of the firmware as the thermostat. Upload files from First Alert Assistant or another thermostat.Export files from one thermostat and import them into others. (Up to 14 characters)
36Main Menu Buttons - SettingsSimple Thermostat - OFFSimple Thermostat - ONTu rn on Simple Thermostat for the most basic user interface.General SetupSmart Recovery - OFFSmart Recovery - ONSmart Recovery turns on the heat before the Morning start time to bring the room temperature to the Morning setpoint at the start of the Morning time period. Please allow 4-8 days for Smart Recovery time to adjust. Whenused with a heat pump, electric strip heat will be disabled while Smart Recovery is active.Language (en)EnglishSpanish/EspañolFrench/FrançaisMenuButtonPressfor CoolingPressforHeatPresstoturnOffPress to turnFan On or AutoCoolerButtonWarmerButtonSingleSetpointRoomTemperatureWhen Simple Thermostat is on, alerts will appear in the top bar of themain screen. Press on the top yellow alert bar to view alerts. Top Bar(Continued) Note: When using the Simple Thermostat Home Screen; the program schedule along with the HOME and AWAY features are unavailable.
37Main Menu Buttons - SettingsInstallation SettingsHeat & Cool Stages (1h1c)Heat & Cool Stages (1h1c)Up to 2 Stages Cooling and 4 stages Heating. Compressor Stages (1h1c)Up to 2 compressors. Aux Heat Stages (1h1c)0 to 2 stages of Aux Heating. Compressor Min OFF Time (5m)None, 1 minute, or 5 minutes.At 6 cycles per hour, the HVAC unit will only be allowed to energize once every 10 minutes. The Cycles Per Hour limit may be overridden and reset by pressing the WARMER or COOLER buttons. (2, 3, 4, 5, 6, No Limit) Cycles Per Hour (6)Min Heat/Cool Difference (2˚)The minimum gap between Heat and Cool setpoints. (0 - 6 deg. F) Timers & Deadbands}Only available when dip switch is set forHeat Pump operation.
38Main Menu Buttons - SettingsThe Deadband is the number of degrees or minutes that the thermostat waits before it initiates the stages of heating or cooling. 1st Stage Deadband Specifies the minimum temperature difference between the room temperature and the desired setpoint before the first stage of heating or cooling is allowed to turn on. For example, if the heat setpoint is 68˚ and the 1st Stage deadband is set to 2 degrees, the room temperature will need to drop to 66 degrees before the heat turns on. 3rd Stage Deadband4th Stage Deadband1st Stage Deadband (2˚)(1 - 6 deg. F)2nd Stage Deadband2nd Stage Deadband (2˚)2nd Stage Timer (2mins )2nd Stage Tu rnoff Point(Deadband )Deadband or Setpoint.Number of degrees past 1st stage before 2nd stage turns on. (0 - 10 deg. F)Number of minutes past 1st stage before 2nd stage turns on. (0 - 60 mins.)The 3rd and 4th stage deadband settings have the same adjustable steps as 2nd stage deadband.Timers & DeadbandsInstallation Settings(Continued) (The 2nd stage deadband must also be met)(Continued)
39Main Menu Buttons - SettingsFree Cooling - DISABLEDFree Cooling - ENABLEDUsable Outdoor Temp (65˚)Turns on Free Cooling. Free Cooling shuts off above this outdoor temperature. (40 - 80 degrees F) Free Cooling requires additional dampers and duct work to be installed. Additionally,the thermostat is wired in a different manner for this feature to function properly. Before enabling this feature, please make sure these steps are completed.Mechanical air conditioning is turned on with a 2nd stage demand for coolingand the Free Cooling, outdoor air damper is closed. Free CoolingMechanical Cooling? - NOMechanical Cooling? - YESIf you don’t have a compressor, set Mechanical Cooling to “NO”, Y1 will then be used to control the Free Cooling Damper(s) and Y2 will be disabled. If set to “YES”, mechanical (compressor) cooling will be controlled by the Y2 terminal. (See page 53 for wiring diagram) Installation SettingsDamper1OpenDamper2ClosedSupplyPlenum FurnaceAirFilterOutdoorAirGrillReturn Air GrillCoilAirFlowAirFlowAirFlowAirFlowAirFlowReturnPlenumBarometricDamperFree CoolingOutdoor Air Grille HVAC Unit Supply Grilles Return Grille Free Cooling Damper Return Damper Vent to Attic Barometric (To relieve building pressure) (Continued)
40Main Menu Buttons - SettingsHeat Pump SettingsInstallation SettingsHP Lockout Outdoor Temp (65˚)Heat Pump will not run below this temp. (20 - 75 deg. F) Aux Heat Lockout - DISABLEDAux Heat Lockout - ENABLEDTurns on Aux Heat Lockout. Aux Heat Lockout Temp (65˚)Aux Heat will not run above this temp. (20 - 75 deg. F) GAS/EL or HP dipswitch must be set for HP and GAS or ELEC dip switch must be set for ELEC. Dual Fuel Settings• Dual Fuel - ON/OFF• Changeover With Outdoor - ON/OFF ON: Uses an outdoor sensor for changeover. OFF: Uses a third stage heat demand for changeover. • Adjust Balance Point Choose the temperature for changeover to fossil fuel. (5 - 60 deg. F)This feature is for heat pump applications only. This will only appear if the GAS/EL or HP dip switch is set for HP and the GAS or ELEC dip switch is set for Gas.When Dual Fuel is ON, an outdoor temperature or, if Change With Outdoor isset to OFF a demand for third stage heat will be used to stop running the heat pump and switch to a fossil fuel source of heat. NOTE: Once the change to fossil fuel is made, the heat demand must finish with fossil fuel. Additional heat demands within 10 minutes will also use fossil fuel, regardless of outdoor temperature or stage demand. Heat Pump Lockout - DISABLEDHeat Pump Lockout - ENABLEDTurns on Heat Pump Lockout. (Only available when dip switch is set for Heat Pump operation.) (Continued)
Installation SettingsAUX Output SettingsAllows the W3/AUX output to be used for Heating,Humidification, or Dehumidification.(Continued) AUX output usage (W3)IMPORTANT: Aux Output Usage must be setfor Hum or Dehum before any settings will takeeffect in the Humidity Main Menu. AUX output polarity (NO)The AUX Output polarity may be set for Normally Open or Normally Closed to accommodate different types of humidificationand dehumidification equipment. 41Main Menu Buttons - Settings
Installation SettingsFan Off Delay (0s)Runs the fan for a short time after Cooling or electric strip heat turns off to increase system efficiency. (0 - 120 Secs.) (Continued) The installer or service technician can use this feature to test the functions without any time delays of the thermostat.Test Outputs With a 1st stage cooling call, Y1 and G are activeSensor SettingsControl Sensor (thermostat )When a remote sensor is connected to the thermostat, the user may choose which sensor source is used to measure room temperature. Wired Sensor Use (remote)The wired sensor may be used as follows: The integral humidity sensor may be calibrated -20% to +20% RHCalibrate Sensors (0˚)The thermostat and wired sensor may be calibrated -7 to +7 degrees F. • Thermostat sensor only• Remote Sensor only• Average remote/thermostat• Outdoor sensor• Remote Sensor• Supply Sensor• Return Sensor 42Main Menu Buttons - Settings
43Main Menu Buttons - SettingsA Dealer may enter their company contact information for the customer to use when they need service. This will appear when the “Who To Call For Service” button is pressed in the Information Menu.Use the keyboard to enter your information.Factory DefaultsPress to reset the thermostat back to the factory settings. Dealer InformationUpgrade FirmwarePress to upgrade the thermostat firmware. The SD Card must be in the thermostat SD Card reader and contain the valid firmware. If an error message appears, confirm with ColorTouch Assistant that firmware is up to date or simply try reinserting the SD card. Dealer’sLogohereDelete Custom ImagesPress to delete the custom photos you uploaded to the thermostat. • Dealer Name• Contact Name• Dealer Phone• Dealer Email• Dealer WebsiteCalibrate ClockIf needed, the clock may be calibrated up to -10 to +10 minutes per month. (0 mins)Restart ThermostatIf needed, press here to restart the thermostat. If you are connected to Skyport Wi-Fi and you receive an Alert that new firmware is available, simply press the Upgrade Firmware button to upgrade wirelessly.Note: Occasionally an update that requires a large amount of data is not possible to do wirelessly. In this case an update using an SD card will be required.
44Main Menu Buttons - Wi-FiWi-Fi SetupWi-Fi Choose NetworkPassword EntryWi-Fi StatusWi-Fi StatusIt is here that you will find helpful informationregarding the connectivity status of your thermostat, including the thermostat’s ID. Wi-Fi SetupChoose your network from the listand enter the network password. If your network does not appearin the list, hit the refresh button. Network Name 1Network Name 2Network Name 3Network Name 4BACKLocal API - OFFEnabling the local API allows 3rd party software to interfacewith your thermostat, such as a home automation system.
45Main Menu Buttons - SkyportEnable the thermostat to connect to theSkyport Cloud for remote monitoringand control features. Upon pressingSkyport Account, the thermostat willsearch for available local networks withwhich to connect. After indentifyinglocal access points, you will be promtedto choose a network, enter a passwordand other network options.Skyport AccountSkyport AccountSkyportSkyport Services - ONWeather Updates - ON
46Main Menu Buttons - Emergency HeatEmergency HeatTo initiate the Emergency Heat feature, Press the Emergency Heat button. During Emergency Heat operation the thermostat will turn on the fan and auxiliary stages of heat when there is a demand for heat. The 1st stage of heating and all stages of cooling will be unavailable. To exit Emergency Heat, press the Emergency Heat button. The Emergency Heat function is only available if your thermostat is set to control a Heat Pump.
47The Onelink AssistantOnelink Assistant may be downloaded at no charge at: • Upload photos for background and slideshow images • Program a time period scheduleThe Onelink Assistant allows you to use your computer to:• Configure installation settings• Upload dealer and service contact information and company logo• Update thermostat firmware www.firstalertthermostats.comEvery time the user runs the Onelink Assistant software, it automatically connects to First Alert thermostat website in the background and updates thesoftware and firmware (the operating system for First Alert) at no cost.
48Uploading Photos and Settings to your thermostatImport Settings from SD CardWhen you are finished adding and editing photos and settings, click on Save to SD. When prompted, remove the SD cardfrom the SD card reader on your computer.Save to SDSD CardSlotAt the thermostat: Press then SettingsSD CardInsert the SD card into the SD Card Slot.Next, press Press Then press Select the items to import into your thermostat then press NEXT Yo ur thermostat will automatically save your new photos and settings. *NOTE: A 2GB SD card is recommended.MENUThe Onelink Assistant
49Installation InstructionsRemove and Replace the old thermostatTo install the thermostat properly, please follow these step by step instructions. If you are unsure about any of these steps, call a qualified technician for assistance.• Assemble tools: Flat blade screwdriver, wire cutters and wire strippers.• Make sure your Heater/Air Conditioner is working properly before beginning installation of the thermostat.• Carefully unpack the thermostat. Save the screws, any brackets, and instructions.• Turn off the power to the Heating/Air Conditioning system at the main fuse panel. Most residential systems have a separate breaker for disconnecting power to the furnace.• Remove the cover of the old thermostat. If it does not come off easily, check for screws.• Loosen the screws holding the thermostat base or subbase to the wall and lift away.• Disconnect the wires from the old thermostat. Tape the ends of the wires as you disconnect them, and mark them with the letter of the terminal for easy reconnection to the new thermostat.• Keep the old thermostat for reference purposes, until your new thermostat is functioning properly.
50Installation InstructionsWire ConnectionsIf the terminal designations on your old thermostat do not match those on the new thermostat, refer to the chart below or the wiring diagrams that follow. Wire from the Install on the old thermostat Function new thermostat terminal marked connector marked G or F Fan G Y1, Y or C Cooling Y1 W1, W or H Heating W1/0/B Rh, R, M, Vr, A Power R C Common C O/B Rev. Valve W1/O/B* W2 2nd Stage Heat W2 Y2 2nd Stage Cooling Y2 W3 3rd Stage Heat W3 OUT - Outdoor Sensor SENSOR OUT + Outdoor Sensor SENSOR * O/B is used if your system is a Heat Pump.
51Before you go any further, determine what your existing wiring and equipment situation is.A. If you have a Heating only system without Air Conditioning, the First Alert model sTHERM-500 will require 3 wires: R (24Vac), C (24Vac) and W (Heat). Most systems that only have Heating use very simple thermostats that require 2 wires: the R (24Vac) and W (Heat). The THERM-500 thermostat requires 3 wires to supply power to the thermostat. In this case an Add-a-Wire accessory will not work and it will be necessary to install another wire for the C (24Vac) connection. B. If you have a single stage fossil fuel heater with air conditioning, the First Alert model THERM-500 will require 5 wires for independent fan control. They are R (24Vac), C (24Vac), W (Heat), Y (Cooling), and G (Fan). You may connect only 4 wires, as instructed in the “Making 4 Wires Work When 5 Wires Are Required” section on page 50. If there are only 4 wires present that are connected to the existing thermostat, there are at least 3 options available to connect the First Alert THERM-500: 1. Use the 4 wires as instructed in the“Making 4 Wires Work When 5 Wires Are Required” section on page 50, and note that the fan will only operate with a Heating or Cooling demand. 2. Pull new thermostat wire from the HVAC equipment to the thermostat so that there are at least 5 wires available.3. Purchase and install an Add-A-Wire accessory. C. If you have a multi-stage HVAC system comprised of a fossil fuel heater with air conditioning, the First Alert model THERM-500 will require the 5 wires mentioned above (R, C, W, Y, G) plus an additional wire for each additional stage of Heating or Cooling. You may reduce the 5 wire requirement to 4 if you give up independent fan control following the instruction in the “Making 4 Wires Work When 5 Wires Are Required” section on page 50, or use the optional Add-A-Wire accessory. Installation Instructions
52D. If you have a heat pump without aux heat, the First Alert model THERM-500 will require 5 wires: R (24Vac), C (24Vac), W1/O/B (Reversing Value), Y (1st Stage Compressor), and G (Fan). If you are short 1 wire, there are at least 3 options available to connect the First Alert model THERM-500: 1. Use the available wires as instructed in the“Making 4 Wires Work When 5 Wires Are Required” section on page 50 and note that the fan will only operate with a Heating or Cooling demand. 2. Pull new thermostat wire from the HVAC equipment to the thermostat so that there are at least 5 wires available.3. Purchase and install an Add-A-Wire accessory. E. If you have a heat pump with aux heat, the First Alert model THERM-500 will require 6 wires: R (24Vac), C (24Vac), W1/O/B (Reversing Value), Y (1st Stage Compressor), W2 (Aux Heat), and G (Fan). If you are short 1 wire, there are at least 3 options available to connect the First Alert model THERM-500: 1. Use the available wires as instructed in the“Making 5 Wires Work When 6 Wires Are Required” section on page 51 and note that the fan will only operate with a Heating or Cooling demand. 2. Pull new thermostat wire from the HVAC equipment to the thermostat so that there are at least 6 wires available.3. Purchase and install an Add-A-Wire accessory. Installation Instructions
53Making 4 Wires Work When 5 Wires Are Required If you have System B from page 48 and you would like to install the First Alert model THERM-500 using only 4 wires, follow the directions below. You will need a screwdriver along with a 3" long piece of thermostat wire to use as a jumper: 1. Make sure the power is off. 2. Label and disconnect wires at the thermostat. Please note the color and corresponding wire designator with each color. For example: The R wire is red and the W wire is white and so on. You will need this information handy for the next step at the HVAC equipment. 3. At the HVAC equipment end of the thermostat wires (usually at the furnace), locate the terminals that the wires are attached to. 4. Remove the “G wire” from the terminal marked G. 5. Place the “G wire” on terminal C. 6. Place one end of the 3" long jumper on terminal G. 7. Place the other end of the 3" long jumper on terminal Y. Please note that there will be more than 1 wire on terminal Y. 8. When connecting the wires to the First Alert thermostat, note that the wire that was previously connected to the G terminal of the old thermostat will now be required to be connected to the C terminal on the First Alert thermostat. All other wires will be connected such that the connections on each end of the individual wires match terminal designations. For example: Connect the yellow wire on the thermostat end to the Y terminal on the thermostat. The yellow wire will be connected to the Y terminal on the HVAC equipment end also. Installation Instructions
54Making 5 Wires Work When 6 Wires Are Required If you have System C or E from pages 48-49 or any system that requires 6 wires, and you would like to install the First Alert model THERM-500 using only 5 wires, follow the directions below. You will need a screwdriver along with a 3" long piece of thermostat wire to use as a jumper: 1. Make sure the power is off. 2. Label and disconnect wires at the thermostat. Please note the color and corresponding wire designator with each color. For example: The R wire is red and the W wire is white and so on. You will need this information handy for the next step at the HVAC equipment. 3. At the HVAC equipment end of the thermostat wires (usually at the furnace), locate the terminals that the wires are attached to. 4. Remove the “G wire” from the terminal marked G. 5. Place the “G wire” on terminal C. 6. Place one end of the 3" long jumper on terminal G. 7. Place the other end of the 3" long jumper on terminal Y. Please note that there will be more than 1 wire on terminal Y. 8. When connecting the wires to the First Alert thermostat, note that the wire that was previously connected to the G terminal of the old thermostat will now be required to be connected to the C terminal on the First Alert thermostat. All other wires will be connected such that the connections on each end of the individual wires match terminal designations. For example: Connect the yellow wire on the thermostat end to the Y terminal on the thermostat. The yellow wire will be connected to the Y terminal on the HVAC equipment end also. Installation Instructions
55Installation InstructionsThe THERM-500 BackplateW3 3rd stage heat circuit W2 2nd stage heat circuitW1/O/B 1st stage heat circuitY2 2nd stage compressor relayY1 1st stage compressor relayG fan relay R 24 VAC return C 24 VAC commonSENSOR remote/outdoor/supply/return sensor connections IMPORTANT: This thermostat requires both R (24 VAC Return) and C (24 VAC Common) be connected to the backplate terminals.To remove the thermostat backplate:Using the Finger Pull Areas, pull the front housing away from the backplate.Look for these tabs to locate the pull areas Pull out with thumbs in these areasBackplate Front HousingNOTE: The backplate does not fully cover a full size vertical junction box. The ACC-WPLWH OneLink Wallplate or a single-gang, horizontally mounted junction box would be needed for that type of installationW3W2W1/O/BY2Y1SENSOR
GAS/EL123ONHPOGASBELEC123ON123ONGAS/EL HP HPGAS/ELOR123ON123ONOOBBORGAS ELEC GAS ELECOR123ON123ONSENSOR56Installation InstructionsThis dip switch configures the thermostat to control a conventional gas/electric system or a heat pump. If your system is anything other than a heat pump, leave this switch set for GAS/EL.* *For some commercial heat pumps, this switch may need to be set for GAS/EL. Consult the commercial heat pump literature.When the GAS/EL or HP dip switch is configured for HP, this dip switch (O or B) must be set to control the appropriate reversing valve. If O is chosen, the W1/O/B terminal will energize in cooling. If B is chosen, the W1/O/B terminal will energize in heating. 1. When GAS/EL or HP is set for GAS/EL:This switch (GAS or ELEC) controls how the thermostat will control the Fan (G) terminal in heating mode. When GAS is chosen, the thermostat will not energize the Fan (G) terminal in heating. When ELEC is chosen the thermostat will energize the fan in heating. 2. When GAS/EL or HP is set for HP:This switch (GAS or ELEC) defines the Aux Heat type. When GAS is chosen, the auxiliary heat will not be allowed to run during heat pump operation. When using a Dual Fuel system, set this switch for GAS. When ELEC is chosen, up to two stages of auxiliary strip heat will be allowed to run. Explanation of Thermostat Dip SwitchesDip switches are located on the back of the thermostat
57Installation InstructionsSample Wiring Diagrams with Dip Switch PositionsConventional Heating and Cooling SystemsResidential & Commercial 1 Stage Heating with no Fan. 2 Wire, Heat OnlyThe thermostat will not work with 2 wires. Either pull new wire or purchase a model TSTATGAC-2W two-wire kitResidential & Commercial 1 Stage Cooling. 4 Wire, Cool OnlyR C Y1 G Residential & Commercial 1 Stage Cooling, with 1 stage Gas Heat. 5 Wire, 1 Stage Cooling, 1 Stage Heat24VAC Power24VAC Common1st Stage Heat1st Stage CoolFanResidential & Commercial 1 Stage Cooling, with 1 stage Electric Heat. 5 Wire, 1 Stage Cooling, 1 Stage Heat24VAC Power24VAC Common1st Stage Heat1st Stage CoolFanResidential & Commercial 2 Stage Cooling, with 3 stage Gas Heat. 8 Wire, 2 Stage Cooling, 3 Stage Heat24VAC Power24VAC Common1st Stage Heat2nd Stage Heat3rd Stage Heat1st Stage Cool2nd Stage CoolFanRCW1/O/BY1GRCW1/O/BY1GR C W1/O/B W2 W3/AUX Y1 Y2 G 24VAC Power24VAC Common1st Stage CoolFanGAS/EL HPOGASBELECGAS/EL123ONHPOGASBELEC GAS/EL HPOGASBELECGAS/EL HPOGASBELECGAS/EL HPOGASBELEC123ONResidential & Commercial 1 Stage Heating with no Fan. 3 Wire, Heat Only24VAC Power24VAC Common1st Stage HeatR C W1/O/B GAS/EL HPOGASBELEC123ON123ON123ON123ON123ON
58Installation InstructionsSample Wiring Diagrams with Dip Switch PositionsHeat Pump SystemsResidential & Commercial Heat Pump with ‘O’ Reversing Va lve 5 Wire, 1 Stage Cooling, 1 Stage HeatR 24VAC PowerC 24VAC CommonW1/O/B Reversing ValveY1 1st Stage Compressor (Cool or Heat)G FanResidential & Commercial Heat Pump with‘O’ Reversing Va lve.8 Wire, 2 Stage Cooling, 4 Stage HeatR 24VAC PowerC 24VAC CommonW1/O/B Reversing ValveW2 3rd Stage HeatW3 4th Stage HeatY1 1st Stage Compressor (Cool or Heat)Y2 2nd Stage Compressor (Cool or Heat)G FanResidential & Commercial Heat Pump with ‘O’ Reversing Valve 6 Wire, 1 Stage Cooling, 2 Stage HeatR 24VAC PowerC 24VAC CommonW1/O/B Reversing ValveY1 1st Stage Compressor (Cool or Heat)W2 Aux HeatG FanResidential & Commercial Heat Pump with‘O’ Reversing Va lve.7 Wire, 2 Stage Cooling, 3 Stage HeatR 24VAC PowerC 24VAC CommonW1/O/B Reversing ValveW2 3rd Stage HeatY1 1st Stage Compressor (Cool or Heat)Y2 2nd Stage Compressor (Cool or Heat)G Fan(Number of Compressor Stages set to 2) (Number of Compressor Stages set to 2)GAS/ELHPOGASBELECGAS/ELHPOGASBELECGAS/ELHPOGASBELECGAS/ELHPOGASBELEC123ON123ON123ON123ON
59Installation InstructionsSample Wiring Diagrams with Dip Switch PositionsHeat Pump Systems with Dual FuelFree Cooling utilizes the Y1 terminal for the operation of 1st stage cooling. If mechanical (compressor) cooling is also present, the mechanical cooling is connected to the Y2 terminal in this instance.Free Cooling may be used with a Gas/Electric or Heat Pump system.Temperature Sensor: ACC-TSEN Temperature Sensor 10K ohm sensor at 77F/25C. Negative Temperature Coefficient.Residential & Commercial Heat Pump with‘O’ Reversing Va lve and Fossil Fuel furnace.7 Wire, 2 Stage Cooling, 3 Stage HeatR 24VAC PowerC 24VAC CommonW1/O/B Reversing ValveW2 3rd Stage Heat (connected to furnace)Y1 1st Stage Compressor (Cool or Heat)Y2 2nd Stage Compressor (Cool or Heat)G Fan Number of Compressor Stages set to 2 Dual Fuel set to OnFree CoolingFree CoolingDamperCRGY1Y2W1/O/BW2W310K ThermistorOutdoor SensorGAS/EL HPOGASBELEC123ONUse 18-22 gauge thermostat wire. SENSOR(see Dual Fuel Settings, pg. 36)(see Compressor Stages, pg. 33)ACC-TSEN
60Troubleshooting• SYMPTOM: The thermostat touchscreen buttons are not responsive. CAUSE: The touchscreen is out of calibration. REMEDY: Remove the thermostat from the backplate. Push the thermostat back onto the backplate, while keeping your finger pressed firmly against the center of the touchscreen, until the Calibration screen appears. Re-calibrate the Touchscreen. See Touch Calibration section of full user’s manual (page 19).• SYMPTOM: The display is blank. CAUSE: Lack of proper power. REMEDY: Make sure the power is on to the HVAC and that you have 24vac between R & C.• SYMPTOM: The air conditioning does not attempt to turn on. CAUSE: The cooling setpoint is set too high. REMEDY: Lower the cooling setpoint or lower the cooling set-point limit. See Setpoint Limits (page 28).• SYMPTOM: The heating does not attempt to turn on. CAUSE: The heating setpoint is set too low. REMEDY: Raise the heating setpoint or raise the heating set-point limit. See Setpoint Limits (page 28).• SYMPTOM: When controlling a residential heat pump, and asking for cooling, the heat comes on. CAUSE: The thermostat reversing valve dip switch is set for “B”. REMEDY: Set the reversing valve jumper for “ O ”. • SYMPTOM: When calling for cooling, both the heat and cool come on. CAUSE: The thermostat equipment dip switch is configured for “HP” and the HVAC unit is a Gas/Electric. REMEDY: Set the equipment dip switch for “Gas”. • SYMPTOM: Air handler control board fuse blows when thermostat is attached to backplate with power on, but does not blow until the thermostat is placed onto the backplate. CAUSE: The Outdoor sensor and/or sensor wiring is shorted. REMEDY: Check/replace Outdoor sensor and/or sensor wiring.
61IndexAccessories, 44, 45Active Brightness, 18Alerts, 15 view current, 16 reset, 16 set/edit reminders, 16 See also RuntimeAuto adjust temperature, 4 changeover, 4 fan, 4 mode, 4Auto Screenlock, 28Aux Heat Lockout, 40AUX Output Settings, 41Available Modes, 35B Reversing Valve, 50Backdrop, 21Backlight, 18Backplate, 55Balance Point, 40Beep, 21Buttons, Back, 1 Cooler, 1, 4 Fan, 1, 4 Home, 1 Mode, 1, 4 Menu, 1, 6 Warmer, 1C, 50Calibration, 42Celsius, 35Choose Network, 44, 45Cleaning, 19Clock Display 1 Setting, 6Onelink Assistant, 47Compressor Lockout, 37Cool 1st stage deadband, see Deadband 2nd stage deadband, see Deadband Minutes of runtime, 30Custom Wallpaper, 21Cycles Per Hour, 35Daylight Savings, 7Deadband 1st stage, 38 2nd stage, 38 3rd stage, 38 4th stage, 38Dealer Information, 30, 43 Delay Fan-off, see Fan Time between stages, see Time Delay Differential Heat and cool, 37Dimmer, 18Dip Switches, 56 ELEC, 56 electric heat, 56 GAS/EL, 56 GAS, 56 HP, 56 heat pump, 56 O, 56 B, 56Disabled Buttons see SecurityDisplay, 18Dual Fuel changeover balance point, 40 control two heat sources, 40 operation, 40 outdoor sensor, 40, 51Electric Heating Aux heat, 35 Dip switch setting, 56 Lockout, 40ABCDE
62IndexEmergency Heat, 46 Energy Watch Cool, 29 Heat, 29 Aux heat, 29 Factory Defaults resetting, 43Fahrenheit, 35Fan button function, see Buttons off time delay, 42 on during heat, see Electric Heat runtime, 29 2nd stage heat, see Emergency HeatFree Cooling, 39 Gas/Electric Furnace dip switch, 56General Setup, 35Heat 1st stage deadband, see Deadband emergency heat, 46 minutes of runtime, 30 2nd stage deadband, see Deadband electric strip heat, see Aux Heat minutes of runtime, 30 3rd stage deadband, see Deadband 4th stage deadband, see Deadband timer, 38 turnoff point, 38 electric/heat pump, 40 mode, 4 program, see Schedule runtime, see Runtime setpoint, 4Heat/Cool Indicator, 21Heat Pump aux heat, 37, 40 aux heat lockout, 40 emergency heat, 46 heat pump lockout, 40 dip switch setting, 56 multi-stage, 37, 40Humidity, 22 Humidification, 23 Dehumidification, 23Idle Brightness, 18Information, 29Installation Settings, 37Installation, 49Keypad, 28Language, 36Lock see SecurityLogo, 43 FGH IKL
63IndexMain Menu, 1, 8Maintenance, 19Manual changeover, 40 cool, 4 heat, 4Mode, 1, 4Mode Restrictions, 35Morning Warm-up, see Smart RecoveryMultiStage Operation, 32Network Password, 44Night Dimmer, 18Non-Programmable Thermostat, iiO Reversing Valve, 50Off Mode, 4Outdoor calibrate, 42 high and low temp, 1 sensor, 42 viewing temp, 1 Passcode, 27Photos, 35, 48Preferences, 20 Program daily schedule, 8Reset alert messages, 16 thermostat settings, see Factory Defaults runtime, fan/filter, 15 UV light, 15Reversing Valve, 50Runtime resetting, see Reset service filter, 16 UV light, 16 viewing, 16, 30Schedule turn on/off, 8 view, 8 edit, 8Screen Cleaning, 19Screensaver turn on/off, 14 setup, 14 preview, 14SD Card, 352nd stage turn off temperature, 38Security, 28Service alerts, 15 information, 15, 29Set Clock, see ClockSetpoint balance point, 40 cool, 3 heat, 3 limits, 27 vacation, 25Settings, 31Simple Thermostat, 36Skyport Service, 45Smart Fan, 11Smart Recovery, 36Sound Options, 20Stages, 37MNPROS
64IndexTerminals, see BackplateTest Outputs, 42Thermostat Sensor calibrate, 42Three Stage Heat, 37Themes, 21Time, see ClockTimers, 38Time Delay, compressor lockout, 37 cycles per hour, 37 1st stage to 2nd stage, 38 2nd stage to 3rd stage, 38 3rd stage to 4th stage, 38Time schedule, see ScheduleTouch Calibration, 19Upgrade Firmware, 43User Interface Themes, 21UV Light, resetting, 16 runtime, see Runtime setting, see RuntimeVacation, 24 modes, 26 schedule, 25 setpoints, 26W1, 50W2, 50W3, 50Wallpaper, 21Warranty, 66Wiring, 50 dual fuel, 56 free cooling, 51 gas/electric, 56 heat pump, 50Y1, 50Y2, 50TUVWY
65Notes
66WarrantyPRODUCT LIMITED WARRANTY BRK Brands, Inc., (“BRK”) the maker of Onelink™ and First Alert® brand products warrants that for a period of one year from the date of purchase (the “Warranty Period”), this product will be free from defects in material and workmanship. BRK, at its sole option, will repair or replace this product or any component of the product found to be defective during the Warranty Period. Replacement or repair will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. This warranty is valid for the original retail purchaser only from the date of initial retail purchase and is not transferable. In order to obtain warranty service, you must keep the original sales receipt and proof of purchase in the form of the UPC code from the package. BRK dealers, service centers, or retail stores selling BRK products do not have the right to alter, modify or any way change the terms and conditions of this warranty.WARRANTY EXCLUSION Parts and Labor: 1 year limited (warranted parts do not include bulbs, LEDs, and batteries) This warranty does not apply to bulbs, LEDs, and batteries supplied with or forming part of the product. This warranty is invalidated if non- BRK accessories are or have been used in or in connection with the product or in any modification or repair is made to the product. This warranty does not apply to defects or damages arising by use of the product in other than normal (including normal atmospheric, moisture and humidity) conditions or by installation or use of the product other than in strict accordance with the instructions contained in the product owner’s manual. This warranty does not apply to defects in or damages to the product caused by (i) negligent use of the product, (ii) misuse, abuse, neglect, alteration, repair or improper installation of the product, (iii) electrical short circuits or transients, (iv) usage not in accordance with product installation, (v) use of replacement parts not supplied by BRK, (vi) improper product maintenance, or (vii) accident, fire, flood or other Acts of God. This warranty does not cover the performance or functionality of any computer software included in the package with the product. BRK makes no warranty that the software provided with the product will function without interruption or otherwise be free of anomalies, errors, or “Bugs.” This warranty does not cover any costs relating to removal or replacement of any product or software installed on your computer. BRK reserves the right to make changes in design or to make additions to or improvements in its products without incurring any obligations to modify any product which has already been manufactured. BRK will make every effort to provide updates and fixes to its software via its website. This warranty does not cover any alteration or damage to any other software that may be or may become resident on the users system as a result of installing the software provided. This warranty is in lieu of other warranties, expressed or implied, and BRK neither assumes nor authorizes any person to assume for it any other obligation or liability in connection with the sale or service of the product. In no event shall BRK be liable for any special or consequential damages arising from the use of the product or arising from the malfunctioning or non-functioning of the product, or for any delay in the performance of this warranty due to any cause beyond its control. BRK does not make any claims or warranties of any kind whatsoever regarding the product’s potential, ability, or effectiveness to prevent, minimize, or in any way affect personal or property damage or injury. BRK is not responsible for any personal damage, loss, or theft related to the product or to its use for any harm, whether physical or mental related thereto. Any and all claims or statements, whether written or verbal, by salespeople, retailers, dealers, or distributors to the contrary are not authorized by BRK, and do not affect this provision of this warranty. BRK’s responsibility under this, or any other warranty, implied or expressed, is limited to repair, replacement or refund, as set forth above. These remedies are the sole and exclusive remedies for any breach of warranty. BRK is not responsible for direct, special, incidental, or consequential damages resulting from any breach of warranty or under any other legal theory including but not limited to, loss profits, downtime, goodwill, damage to or replacement of equipment and property and any costs of recovering, reprogramming or reproducing any program or data stored in or used with a system containing the product accompanying software. BRK does not warrant the software will operate with any other software except that which is indicated. BRK cannot be responsible for characteristics of their party hardware or software which may effect the operation of the software included. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of the above Warranty Period. Some states, provinces, or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state, or province to province, or jurisdiction to jurisdiction.OBTAINING SERVICE If service is required, do not return the product to your place of purchase. In order to obtain warranty service, contact the Consumer Affairs Division at 1-800-323-9005, 7:30 a.m. – 5:00 a.m. Central Standard Time, Monday through Friday. To assist us in serving you, please have the model number and date of purchase available when calling. After contacting the Consumer Affairs Division and it is determined that the product should be returned for Warranty Service, please mail the product to: BRK Brands, Inc., 3901 Liberty Street Road, Aurora, IL 60504-8122.
© 2014 BRK Brands, Inc. Onelink™ is a trademark of BRK Brands, Inc. All rights reserved. Distributed by BRK Brands, Inc., Aurora, Illinois 60504. Due to continuing product development, the product inside the packaging may look slightly different than the one on the package. 1 Year Limited Warranty – see inside for details. BRK Brands, Inc. is a subsidiary of Jarden Corporation (NYSE: JAH).This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Onelink Thermostat Full Users Manual Part Number: M08-0536-002 12-14

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