Venstar SKYPORT2 ColorTouch User Manual Model 1
Venstar Inc ColorTouch Users Manual Model 1
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Contents
- 1. Users Manual Model 1
- 2. Users Manual Model 2
- 3. Users Manual Model 3
- 4. Supplemental Users Info Revised
Users Manual Model 1
Owner’s Manual & Installation Guide Model THERM-500 CAUTION Follow the Installation Instructions before proceeding. Set the thermostat mode to “OFF” prior to changing settings in setup or restoring Factory Defaults. FCC Compliance Statement This equipment has been tested and found to comply with the limits for an intentional radiator, pursuant to Part 15, subpart C of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference in radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that of the receiver. • Consult the dealer or an experienced radio or TV technician for help. Notice: Only peripherals complying with FCC limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by First Alert / BRK Brands, Inc. is likely to result in interference to radio and TV reception. Changes or modifications to the product, not expressly approved by First Alert / BRK Brands, Inc. could void the user’s authority to operate the equipment. FCC - INDOOR Mobile Radio Information: To comply with FCC/IC RF exposure limits for general population / uncontrolled exposure, the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. This Device complies with Industry Canada License-exempt RSS standard(s). Operation is subject to the following two conditions: 1) this device may not cause interference, and 2) this device must accept any interference, including interference that may cause undesired operation of the device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. Cet appareil est conforme avec Industrie Canada, exempts de licence standard RSS(s). Son fonctionnement est soumis aux deux conditions suivantes: 1) ce dispositif ne doit pas causer d’interférences, et 2) ce dispositif doit accepter toute interférence, y compris les interférences qui peuvent causer un mauvais fonctionnement de l’appareil. En vertu des règlements d’Industrie Canada, cet émetteur de radio ne peut fonctionner en utilisant une antenne d’un type et maximale (ou moins) Gain approuvé pour l’émetteur par Industrie Canada. Pour réduire les interférences radio potentielles aux autres utilisateurs , le type d’antenne et son gain doivent être choisis afin que la puissance isotrope rayonnée équivalente (PIRE) ne est pas plus de ce qui est nécessaire pour une communication réussie. We, First Alert /BRK Brands, Inc. declare under our sole responsibility that the device to which this declaration relates: Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This color touchscreen has the ability to receive updates to its firmware. Periodically firmware updates are released by the manufacturer to add features and/or performance enhancements. This manual was produced reflecting the most current firmware/feature set at the time of publication, firmware rev. 3.04. Firmware releases after rev. 3.04 may not be adequately depicted in this manual. Please refer to the appropriate website or contact your place of purchase to learn about changes to the thermostat after firmware release 3.04. ii Glossary of Terms Auto-Changeover: A mode in which the thermostat will turn on the heating or cooling based on room temperature demand. Cool Setpoint: The warmest temperature that the space should rise to before cooling is turned on (without regard to deadband). Deadband: The number of degrees the thermostat will wait, once a setpoint has been reached, before energizing heating or cooling. Differential: The forced temperature difference between the heat setpoint and the cool setpoint. Heat Setpoint: The coolest temperature that the space should drop to before heating is turned on (without regard to deadband). Icon: The word or symbol that appears on the thermostat display. Mode: The current operating condition of the thermostat (i.e. Off, Heat, Cool, Auto, Program On). Non-Programmable Thermostat: A thermostat that does not have the capability of running Time Period Programming. Programmable Thermostat: A thermostat that has the capability of running Time Period Programming. Temperature Swing: Same as Deadband. Time Period Programming: A program that allows the thermostat to automatically adjust the heat setpoint and/or the cool setpoint based on the time of the day. Same as Schedule. iii Table of Contents GET TO KNOW YOUR THERMOSTAT Home Screen................................................................................................1 Menu Screens..............................................................................................1 Dropdown Dashboard................................................................................2 Care and Use of Your Thermostat............................................................ `3 QUICK START Selecting Your Desired Temperature and Mode...................................4 Using the Fan Button..................................................................................4 Setting the Time & Date.............................................................................5 Setting the Time....................................................................................6 Setting the Date....................................................................................7 Daylight Savings Setup.......................................................................7 MAIN MENU BUTTONS SCHEDULE....................................................................................................9 View My Schedule..............................................................................9 Edit My Schedule.................................................................................9 SMART FAN.................................................................................................11 Smart Fan On/Off.................................................................................12 Smart Fan Minimum Runtime...........................................................12 Start/Stop Times..................................................................................12 Days to allow Smart Fan operation.................................................12 SCREENSAVER............................................................................................13 Screensaver On/Off.............................................................................14 ScreensaverSetup...............................................................................14 Screensaver Preview.........................................................................14 ALERTS.........................................................................................................15 View Current Alerts............................................................................16 Reset Alerts..........................................................................................16 Set/Edit Reminders.............................................................................16 Service Information (Who To Call For Service).............................16 iv Table of Contents DISPLAY....................................................................................................17 Active Brightness............................................................................18 Idle Brightness................................................................................18 Night Dimmer...................................................................................18 Maintenance....................................................................................19 PREFERENCES..........................................................................................20 User Interface Themes...................................................................21 Custom Wallpaper..........................................................................21 Heat/Cool Indicator.........................................................................21 Sound Options..................................................................................21 HUMIDITY.................................................................................................22 Humidification Settings.................................................................23 Dehumidification Settings.............................................................23 VACATION/AWAY....................................................................................24 Vacation Mode On/Off....................................................................25 Schedule...........................................................................................26 Modes & Setpoints.........................................................................26 SECURITY..................................................................................................27 Auto Screenlock..............................................................................28 Setpoint Limits.................................................................................28 INFORMATION.........................................................................................29 My Thermostat.................................................................................30 View Runtime Graphs.....................................................................30 Who to Call for Service..................................................................30 SETTINGS.................................................................................................31 Thermostat Name............................................................................35 Available Modes.............................................................................35 SD Card (Import and Export)..........................................................35 Table of Contents GENERAL SETUP......................................................................................35 Units (F or C)........................................................................................35 Language..............................................................................................36 Smart Recovery On/Off......................................................................36 Simple Thermostat On/Off.................................................................36 INSTALLATION SETTINGS.....................................................................37 Heat & Cool Stages............................................................................37 Heat & Cool Stages........................................................................37 Compressor Stages........................................................................37 Aux Heat Stages.............................................................................37 Timers & Deadbands..........................................................................37 Free Cooling.........................................................................................39 Heat Pump Settings............................................................................40 Heat Pump Lockout - Enabled/Disabled....................................40 Heat Pump Lockout Outdoor Temp.............................................40 Aux Heat Lockout Enabled/Disabled.........................................40 Aux Heat Lockout Temp................................................................40 Dual Fuel Settings..........................................................................40 Dual Fuel On/Off......................................................................40 Changeover With Outdoor Temp On/Off.............................40 Adjust Balance Point.............................................................40 AUX Output Settings...........................................................................41 Fan Off Delay.......................................................................................42 Sensor Settings...................................................................................42 Control Sensor...............................................................................42 Wired Sensor.................................................................................42 Calibrate Sensors.........................................................................42 Test Outputs.........................................................................................42 Dealer Information.............................................................................43 Upgrade Firmware.............................................................................43 Delete Custom Images......................................................................43 Reset to Factory Default Settings....................................................43 Restart Thermostat.............................................................................43 vi Table of Contents WI-FI .......................................................................................................... 44 Status..................................................................................................... 44 Setup...................................................................................................... 44 SKYPORT.................................................................................................... 45 Account................................................................................................. 45 EMERGENCY HEAT................................................................................... 46 ONELINK ASSISTANT.................................................................................... 47 Installing the Onelink Assistant Software.......................................... 47 Uploading Photos.................................................................................... 48 INSTALLATION INSTRUCTIONS................................................................... 49 Remove & Replace the Old Thermostat............................................... 49 Wire Connections.................................................................................... 50 Determining Your Existing Wiring and Equipment............................ 51 Making 4 Wires Work When 5 Wires Are Required......................... 53 Making 5 Wires Work When 6 Wires Are Required......................... 54 The OneLink Thermostat Backplate..................................................... 55 Explanation Of the Thermostat Dip Switches..................................... 56 Sample Wiring Diagrams....................................................................... 57 TROUBLESHOOTING...................................................................................... 60 INDEX .............................................................................................................. 61 NOTES .............................................................................................................. 65 WARRANTY..................................................................................................... 66 vii Get To Know Your Thermostat Home Screen Outdoor Temperature Backlit ColorTouch Display (If optional accessory is used) Drop Down Dashboard Button Connectivity Symbol Table Not connected to Wi-Fi Warmer Button Connected to local access point w/IP address without Skyport access SD Card Slot Connected to local access point w/IP address, but not yet connected to Skyport Cooler Button Menu Button Connected to Skyport Fan Button Date & Time Main Menu Screen Mode Buttons Home / Away Sub Menu Screen Sub Menu Buttons Scrolling Buttons Indicates Options Available Back Button Menu Buttons Scrolling Buttons Home Button Get To Know Your Thermostat Dropdown Dashboard The Dropdown Dashboard displays temperature, humidity, and other readings. It will also show the high and low readings of the day. Drop Down Dashboard Button Wi-Fi Connection Icon Dropdown Dashboard (The contents of your Dashboard may vary) Weather Display Room Temp Press the HOME button to return to the Home Screen Outdoor Temp Get To Know Your Thermostat Care and Use of Your Thermostat Pencils, pens and other sharp objects should never be used on your thermostat; these may damage your touchscreen. Only use your finger tip to press the touchscreen buttons. Use a soft, damp cloth to clean the screen. DO NOT USE ABRASIVE CLEANERS OR CLEANERS THAT CONTAIN SOLVENTS. DO NOT SPRAY ANYTHING DIRECTLY ONTO THE THERMOSTAT. Quick Start - Temperature, Modes & Fan Selecting Your Desired Temperature and Mode Press or to adjust temperature Cool Setpoint The Heat or Cool Setpoint is the temperature the room has to reach before heating or cooling will turn on. Fan Warmer Button (Without regard to deadband) Cooler Button Heat Setpoint Press or the MODE Icon HEAT will allow only heat operation. COOL will allow only cool operation. AUTO will allow both Heat and Cool operation. OFF - heating and cooling systems are turned off. AUTO-CHANGEOVER MODE - Pressing the WARMER or COOLER buttons in Auto mode will adjust both the heat and cool setpoints simultaneously. To adjust heat and cool setpoints individually, choose HEAT mode to adjust the heat setpoint and COOL mode to adjust the cool setpoint, then return to AUTO mode. HEAT OR COOL MODE - Pressing the WARMER or COOLER buttons in Heat or Cool mode will adjust only the heat or cool setpoints. Using the Fan Button Press the FAN Icon FAN ON fan runs constantly even in OFF Mode. FAN AUTO fan only runs with a heating or cooling demand. Quick Start - Set Time & Date Set Time & Date NOTE: When the thermostat is connected to the Skyport; the Time & Date are automatically synchronized to the Skyport Cloud, including automatic Daylight Savings adjustments. Set Current Time Use AM/PM - ON Set Current Date Daylight Savings Setup Daylight Savings Time - OFF Start Schedule Starts On (2nd) Day (Sun) Month (March) Stop Schedule Ends On (1st) Day (Sun) Month (November) Quick Start - Set Time & Date Setting the Time Press Press MENU then to scroll down. NOTE: If the Skyport Wi-Fi Key is installed on the thermostat, the Time and Date settings will not be accessible. Set Time & Date Press Set Current Time Press Press hr + hr - BACK and (12:00 AM) min + min - when finished. Choose Use AM/PM - ON For 12 hour AM/PM clock Use AM/PM - OFF For 24 hour clock Press BACK when finished. to set the current time. Quick Start - Set Time & Date Setting the Date Set Current Date or Press Press 6/1/2013 to set the current month and year. Press the day on the calendar Su Mo Tu We Th Fr 27 28 29 30 Sa 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Press when finished. BACK Daylight Savings Setup Turn Daylight Savings Time on or off. Adjust when Daylight Savings Time begins. Adjust when Daylight Savings Time ends. Press BACK after making a change to a selection. Press BACK or the Home button when finished. Daylight Savings Time - OFF Daylight Savings Time - ON Start Schedule Starts On Day Month (2nd) (Sun) (March) Stop Schedule Ends On Day Month (1st) (Sun) (November) Main Menu Buttons - Schedule Schedule View My Schedule Edit My Schedule Main Menu Buttons - Schedule Schedule This thermostat features up to four programmable time periods per 24 hour day: Morning, Day, Evening, and Night. The start time for each time period is adjustable. The stop time for each time period is the start time for the next period. View My Schedule Press a day of the week to view its settings. This may be repeated for each day. Edit My Schedule Press and select days to program Select individual days or Select groups of days Then press NEXT Continued Main Menu Buttons - Schedule Edit My Schedule (Continued) Press and select a Time Period (Morning, Day, Evening, or Night) to edit. Next Adjust Mode, Start Time, and Heat and Cool Setpoints to desired settings. The Time Period may also be Enabled or Disabled. Un-check the Enabled box for Time Periods you don’t want to use. Press DONE when finished. TIP: For a simpler schedule that only uses 2 time periods, un-check Enabled for Day and Evening Time Periods. Mode Heat and Cool Setpoints Enable/Disable Time Period Start Time Done When you are finished editing the four time periods press NEXT Review your program. Press SAVE to keep your program. Press EDIT to make further changes. Edit 10 Save Main Menu Buttons - Smart Fan Smart Fan Who To Call Smart FanFor - OFF Service View Runtime Smart Fan Min Graphs Runtime Who To Call For Start/Stop Times Service View Runtime Days To RunGraphs Fan 11 Main Menu Buttons - Smart Fan Smart Fan The fan may be programmed to turn on automatically for a specified period during the day. Press to turn fan schedule on or off Smart Fan - OFF Smart Fan - ON Smart Fan Min Runtime (10m) Set the minimum number of minutes the fan will run from the top of each hour. Set runtime to 60 minutes to be on continuously from Start Time to Stop time. (5 - 60 mins.) Start/Stop Times (7:00AM - 9:00PM) Set when the Smart Fan schedule will start and stop. For example, you may not want Smart Fan to run during sleeping hours. Days To Run Fan Choose which days of the week Smart Fan will run. 12 Main Menu Buttons - Screensaver Screensaver Who To Call For Service Screensaver - OFF View Runtime Graphs Screensaver Setup Screensaver Turn On Delay Screensaver Type Slideshow Digital Clock Analog Clock Change Image After... Use Theme Images - OFF Randomize Slideshow - OFF Show Clock - OFF Home Screen Info - OFF View Runtime Graphs Screensaver Preview 13 Main Menu Buttons - Screensaver Screensaver The Screensaver allows you to create custom slideshows. Screensaver - OFF Screensaver - ON Screensaver Setup Screensaver Turn On Delay (5m) How long after a button press for the Screensaver to appear. 1, 3, 5, or 30 minutes Screensaver Type (Slideshow) Slideshow, Digital Clock, Analog Clock Change Image After... 15, 30 seconds - 1, 5, or 10 minutes Use Theme Images - OFF Slideshow uses included Theme Images. Off or On Randomize Slideshow - OFF Shuffles slideshow photos in random order Show Clock - OFF Shows the time and date every 5 photos. Off or On Home Screen Info - OFF Shows the mode, setpoints, and temperature after every 10 photos. Off or On. Screensaver Preview Press this button to preview your screensaver operation before returning to the Home Screen. After the preview, press anywhere on the screen to return to the sub menu. 14 Main Menu Buttons - Alerts Alerts View Current Alerts Reset Alerts Reset Air Filter Alert Reset UV Lamp Alert Reset Humidity Pad Alert Set/Edit Reminders Service Call Reminder - OFF Days Until Service Call (0 days) Air Filter Reminder - OFF Set Max Filter Runtime (300 hrs) Set Max Filter Days (0 days) UV Lamp Reminder - OFF Max UV Lamp Runtime (360 days) Humidity Pad Reminder - OFF Set Max Hum Runtime Service Information... 15 (360 days) Main Menu Buttons - Alerts Alerts The alerts let you know when your system needs service. View Current Alerts View and reset current service alerts here. Alerts will appear on the bottom bar of the Home Screen. Press to view and reset current alerts. Reset Alerts Clear and reset current service alerts. Set/Edit Reminders Set service alert runtimes and turn reminders on or off. Service Call Reminder - OFF Days Until Service Call (0 days) Air Filter Reminder - OFF Set Max Filter Runtime Set Max Filter Days (500 hrs) (300 days) Dealer’s Logo here UV Lamp Reminder - OFF Set Max UV Lamp Runtime (300 days) Humidity Pad Reminder - OFF Set Max Hum Runtime (300 days) Service Information... View your service company’s contact information. 16 Main Menu Buttons - Display Display Active Brightness Idle Brightness Night Dimmer Auto Night Dimmer - OFF Set Idle Brightness Set Dimmer Schedule Maintenance Screen Cleaning Touch Calibration 17 Main Menu Buttons - Display The display brightness options may be adjusted in this menu. Display Active Brightness (80%) You may select how bright the backlight is while the thermostat is active. The display is active for 3 minutes after last touch, it then goes Idle. Idle Brightness (30%) You may select how bright the backlight is while the thermostat is idle. Night Dimmer You may dim the brightness of the screen at night. Auto Night Dimmer - OFF The screen can be set to dim automatically at night. Dimming the display can prolong the life of the backlight. Set Idle Brightness (20%) Set the screen brightness for the Night Dimmer. When Night Dimmer is On, the display will go idle 8 seconds after last touch. Set Dimmer Schedule Set the schedule for the Night Dimmer. 18 Main Menu Buttons - Display Maintenance Maintenance allows you to clean and calibrate the touch screen. Screen Cleaning Screen Cleaning Mode disables the touch feature for 15 seconds so the screen may be cleaned without altering any settings. Use a soft cloth without solvents or abrasive cleaners Touch Calibration Under normal circumstances, the touchscreen should not need to be calibrated. Touch and hold the center of the targets as they appear on the screen. Touch Screen Calibration Press FINISH when done. When calibration is complete, the thermostat will automatically restart and return to the Home Screen. 19 Main Menu Buttons - Preferences Preferences User Interface Themes Custom Wallpaper Heat/Cool Indicator Heat/Cool Indicator OFF Taskbar red/white OFF Room Temp red/blue OFF Mode Status red/blue OFF Sound Options Beep - OFF Beep Sound 20 Main Menu Buttons - Preferences Preferences You may set the type of background that appears on the thermostat Home Screen. User Interface Themes (ocean) This thermostat has several high quality background themes to choose from. NOTE: At Sunset, the background will change to an evening scene and the moon will replace the sun. At Sunrise it will return to a daytime scene. Custom Wallpaper You may choose your own background image by selecting a photo that you have uploaded from an SD memory card. Heat/Cool Indicator You may choose an enhanced indicator of the current status of the HVAC equipment. Heat/Cool Indicator - ON/OFF Taskbar Red/White - ON/OFF Room Temp Red/Blue - ON/OFF Mode Status Red/Blue - ON/OFF Sound Options Beep - ON Beep - OFF Turn the beep sound on or off. Beep Sound (Beep 1) Choose from different beep sounds. 21 Main Menu Buttons - Preferences Humidity Humidification Settings Humidify setpoint (0%) Humidify with heat - OFF Run fan w/humidity demand - OFF Dehumidification Settings Dehumidity setpoint (99%) Run A/C to dehumidify - OFF Maximum Overcool (0°) Reheat - OFF Dehumidify only when cooling - ON 22 Main Menu Buttons - Preferences Humidity The Humidity feature allows the thermostat to control a humidifier or use your air conditioner to dehumidify the space IMPORTANT: Aux Output Usage must be set for Hum or Dehum for these settings to take effect. See: AUX Output Settings on page 39. Humidification Settings Humidify setpoint (0%) Adjust Humidify setpoint. (0% - 60%) Humidify with heat - OFF When this step is ON, Humidify will only run with a demand for heat. Run fan - OFF When this step is ON, the fan will run with a call for Humidification. Dehumidification Settings Dehumidify setpoint Adjust Dehumidify setpoint. (25% - 99%) Run A/C to dehumidify - OFF When this step is ON, the A/C system will be used for Dehumidification. Maximum Overcool (0%) This specifies how many degrees the A/C system will run past the cool setpoint to satisfy a demand for Dehumidification. (0-20 degrees F) Reheat - OFF This turns on electric strip heat during an A/C to dehumidify demand to help maintain desired room temperatures. (Run A/C to dehumidify must be set to ON and the GAS ELEC Dip Switch must be set to ELEC - page 52 - to access this feature. Dehumidify only when cooling - ON Run dehumidification only when HVAC calls for A/C 23 Main Menu Buttons - Vacation/Away Vacation/Away Clear Vacation Schedule Set Vacation Schedule Start Date Start Time Return Date Return Time Settings while away Mode OFF Auto Heat Cool Heat Setpoint Cool Setpoint 24 Main Menu Buttons - Vacation/Away Vacation/Away Vacation or pressing the AWAY button, will use temporary, energy saving settings without changing the regular schedule. Pressing the HOME button will return the thermostat to normal comfort settings. Clear Vacation Schedule Removes the stored vacation schedule. Set Vacation Schedule Set your Vacation Schedule. Start Date Tue Sep 07 2010 Select the day Vacation Mode will start. Then press BACK BACK Start Time (9:00 AM) Select the time Vacation Mode will start. Then press BACK Continued 25 Main Menu Buttons - Vacation/Away Schedule (Continued) Return Date Tue Sep 21 2010 Select the day Vacation Mode will end. BACK Then press BACK Return Time (3:00 PM) Select the time Vacation Mode will end. BACK Then press Settings while away Select the desired Mode and setpoints to be used in Vacation/Away Mode. Mode (Auto) Heat Setpoint (50˚) Cool Setpoint (85˚) 26 Main Menu Buttons - Security Security Auto Screenlock Auto Screenlock - OFF Set Passcode Lock After... Allow fan/mode changes - NO Allow setpoint changes - NO Allow home/away changes - NO Setpoint Limits Setpoint Limits - OFF Minimum Cool Setpoint Maximum Heat Setpoint 27 Main Menu Buttons - Security Security settings may be set to limit or prevent changes to your thermostat. Security Auto Screenlock NOTE: Code must be set before Auto Screenlock can be turned on. Auto Screenlock - OFF Auto Screenlock - ON Set Passcode (code not set ) Use keypad to enter and confirm passcode. * If you forget your passcode, enter 6736 for access. When the thermostat is locked, the bottom bar of the display will show: Press UNLOCK then enter passcode to access thermostat settings. Lock After... (5 m) Set the time the screen will automatically lock after the last button press. Allow fan/mode changes - NO Choose to allow fan/mode changes when Auto Screenlock is on. Allow setpoint changes - NO Choose to allow setpoint changes when Auto Screenlock is on. Allow home/away changes - NO Choose to allow use of the Home and Away button when Auto Screenlock is on. Setpoint Limits Limits how high or low heating and cooling may be adjusted. 28 Main Menu Buttons - Information Information My Thermostat View Runtime Graphs Last 7 Days - Cooling Last 7 Days - Heating Delete Runtime Data Who To Call For Service 29 Main Menu Buttons - Information Information This button contains valuable service and system runtime information. My Thermostat View your thermostat dip switch settings, equipment status, runtimes, and other settings. View Runtime Graphs Track your system’s runtime/energy usage. Last 7 Days - Cooling Press the information icon to learn more about each graph *NOTE: The runtime graphs are updated at 12:00 AM each day. Last 7 Days - Heating Press anywhere on the screen to return to the submenu. Delete Runtime Data Press to delete your current equipment runtime information. Who To Call For Service Your service company’s contact information is displayed here. Dealer’s Logo here 30 Main Menu Buttons - Settings Settings Thermostat Name Available Modes All Modes Including Auto Heat and Cool Heat Only Cool Only SD Card Import Settings from SD Card Export Settings to SD Card General Setup Units Fahrenheit Celsius Language English Spanish/Espanol French/Francais Smart Recovery - ON/OFF Simple Thermostat - ON/OFF Installation Settings Heat & Cool Stages Heat & Cool Stages Compressor Stages Aux Heat Stages (Continued next page) 31 Availability depends on Heat Pump dip switch settings. Main Menu Buttons - Settings Settings (Continued) Installation Settings Timers & Deadbands Cycles Per Hour Min Heat/Cool Difference Compressor Min Off Time 1st Stage Deadband 2nd Stage Deadband 2nd Stage Deadband 2nd Stage Timer 2nd Stage Turnoff Point Deadband Setpoint 3rd Stage Deadband 3rd Stage Deadband 3rd Stage Timer 3rd Stage Turnoff Point Deadband Setpoint 4th Stage Deadband 4th Stage Deadband 4th Stage Timer 4th Stage Turnoff Point Deadband Setpoint Free Cooling Free Cooling - On/Off Usable Outdoor Temp Mechanical Cooling? - Yes/No (Continued next page) 32 Main Menu Buttons - Settings Settings (Continued) Installation Settings Heat Pump Settings Heat Pump Lockout - Enabled/Disabled HP Lockout Outdoor Temp Aux Heat Lockout - Enabled/Disabled Aux Heat Lockout Temp Dual Fuel Settings Dual Fuel - On/Off Changeover With Outdoor - On/Off Adjust Balance Point AUX Output Settings AUX Output Usage AUX Output Polarity Fan Off Delay Sensor Settings Control Sensor Thermostat Sensor Only Wired Sensor Only Average Wired/Thermostat Wired Sensor Use Use as Outdoor Sensor Use as Remote Sensor Use as Supply Sensor Use as Return Sensor Calibrate Sensors Thermostat Wired Sensor Humidity (Continued next page) 33 Main Menu Buttons - Settings Settings (Continued) Installation Settings Test Outputs Dealer Information Dealer Name Contact Name Dealer Phone Dealer Email Dealer Website Upgrade Firmware Delete Custom Images Calibrate Clock Factory Defaults Restart Thermostat 34 Main Menu Buttons - Settings Settings Thermostat heating and cooling options are found in this menu Thermostat Name Use keypad to name your thermostat. The name is displayed on the Home Screen. (Up to 14 characters) Name appears here Available Modes (all) Choose the desired modes the thermostat will use: Heat, Cool, Heat & Cool, or Auto (All). For example, if you only have a heater, choose Heat, and only Heat & Off modes will be available. This will simplify the operation for the user. SD Card Import and export files to and from the thermostat. See the First Alert Assistant instructions for further details. Import Settings from SD Card Upload files from First Alert Assistant or another thermostat. Export Settings to SD Card Export files from one thermostat and import them into others. General Setup Units Fahrenheit (F) Celsius (C) (F) 35 *NOTE: A 2GB SD card is recommended. To import and export files, the SD card must contain the same version of the firmware as the thermostat. Main Menu Buttons - Settings General Setup (Continued) Language (en) English Spanish/Español French/Français Smart Recovery - OFF Smart Recovery - ON Smart Recovery turns on the heat before the Morning start time to bring the room temperature to the Morning setpoint at the start of the Morning time period. Please allow 4-8 days for Smart Recovery time to adjust. When used with a heat pump, electric strip heat will be disabled while Smart Recovery is active. Simple Thermostat - OFF Simple Thermostat - ON Turn on Simple Thermostat for the most basic user interface. When Simple Thermostat is on, alerts will appear in the top bar of the main screen. Press on the top yellow alert bar to view alerts. Top Bar Warmer Button Room Temperature Single Setpoint Cooler Button Press for Heat Press to turn Off Press for Cooling Press to turn Fan On or Auto Menu Button Note: When using the Simple Thermostat Home Screen; the program schedule along with the HOME and AWAY features are unavailable. 36 Main Menu Buttons - Settings Installation Settings Heat & Cool Stages (1h1c) (1h1c) Heat & Cool Stages Up to 2 Stages Cooling and 4 stages Heating. (1h1c) Compressor Stages Up to 2 compressors. (1h1c) Aux Heat Stages 0 to 2 stages of Aux Heating. Only available when dip switch is set for Heat Pump operation. Timers & Deadbands Cycles Per Hour (6) At 6 cycles per hour, the HVAC unit will only be allowed to energize once every 10 minutes. The Cycles Per Hour limit may be overridden and reset by pressing the WARMER or COOLER buttons. (2, 3, 4, 5, 6, No Limit) Min Heat/Cool Difference (2˚) The minimum gap between Heat and Cool setpoints. (0 - 6 deg. F) Compressor Min OFF Time (5m) None, 1 minute, or 5 minutes. 37 Main Menu Buttons - Settings Installation Settings (Continued) Timers & Deadbands (Continued) The Deadband is the number of degrees or minutes that the thermostat waits before it initiates the stages of heating or cooling. 1st Stage Deadband Specifies the minimum temperature difference between the room temperature and the desired setpoint before the first stage of heating or cooling is allowed to turn on. For example, if the heat setpoint is 68˚ and the 1st Stage deadband is set to 2 degrees, the room temperature will need to drop to 66 degrees before the heat turns on. 1st Stage Deadband (2˚) (1 - 6 deg. F) 2nd Stage Deadband 2nd Stage Deadband (2˚) Number of degrees past 1st stage before 2nd stage turns on. (0 - 10 deg. F) 2nd Stage Timer (2mins ) Number of minutes past 1st stage before 2nd stage turns on. (0 - 60 mins.) (The 2nd stage deadband must also be met) 2nd Stage Turnoff Point (Deadband ) Deadband or Setpoint. 3rd Stage Deadband 4th Stage Deadband 38 The 3rd and 4th stage deadband settings have the same adjustable steps as 2nd stage deadband. Main Menu Buttons - Settings (Continued) Installation Settings Free Cooling Free Cooling requires additional dampers and duct work to be installed. Additionally, the thermostat is wired in a different manner for this feature to function properly. Before enabling this feature, please make sure these steps are completed. Free Cooling - DISABLED Free Cooling - ENABLED Turns on Free Cooling. Usable Outdoor Temp (65˚) Free Cooling shuts off above this outdoor temperature. (40 - 80 degrees F) Mechanical Cooling? - NO Mechanical Cooling? - YES If you don’t have a compressor, set Mechanical Cooling to “NO”, Y1 will then be used to control the Free Cooling Damper(s) and Y2 will be disabled. If set to “YES”, mechanical (compressor) cooling will be controlled by the Y2 terminal. (See page 53 for wiring diagram) Mechanical air conditioning is turned on with a 2nd stage demand for cooling and the Free Cooling, outdoor air damper is closed. Outdoor Air Grille Outdoor Free Cooling Damper HVAC Unit AirFlow Supply Grilles Supply Plenum Coil Return Plenum Furnace Damper1 Open AirGrill AirFlow Damper2 Closed AirFlow Return Air Grill Return Grille AirFlow Air Filter Barometric Vent to Attic Barometric AirFlow Damper (To relieve building pressure) Return Damper Free Cooling 39 Main Menu Buttons - Settings (Continued) Installation Settings Heat Pump Settings Heat Pump Lockout - DISABLED (Only available when dip switch is set for Heat Pump operation.) Heat Pump Lockout - ENABLED Turns on Heat Pump Lockout. HP Lockout Outdoor Temp (65˚) Heat Pump will not run below this temp. (20 - 75 deg. F) Aux Heat Lockout - DISABLED Aux Heat Lockout - ENABLED Turns on Aux Heat Lockout. Aux Heat Lockout Temp (65˚) Aux Heat will not run above this temp. (20 - 75 deg. F) GAS/EL or HP dip switch must be set for HP and GAS or ELEC dip switch must be set for ELEC. Dual Fuel Settings This feature is for heat pump applications only. This will only appear if the GAS/EL or HP dip switch is set for HP and the GAS or ELEC dip switch is set for Gas. When Dual Fuel is ON, an outdoor temperature or, if Change With Outdoor is set to OFF a demand for third stage heat will be used to stop running the heat pump and switch to a fossil fuel source of heat. NOTE: Once the change to fossil fuel is made, the heat demand must finish with fossil fuel. Additional heat demands within 10 minutes will also use fossil fuel, regardless of outdoor temperature or stage demand. • Dual Fuel - ON/OFF • Changeover With Outdoor - ON/OFF ON: Uses an outdoor sensor for changeover. OFF: Uses a third stage heat demand for changeover. • Adjust Balance Point Choose the temperature for changeover to fossil fuel. (5 - 60 deg. F) 40 Main Menu Buttons - Settings (Continued) Installation Settings AUX Output Settings Allows the W3/AUX output to be used for Heating, Humidification, or Dehumidification. AUX output usage (W3) IMPORTANT: Aux Output Usage must be set for Hum or Dehum before any settings will take effect in the Humidity Main Menu. AUX output polarity (NO) The AUX Output polarity may be set for Normally Open or Normally Closed to accommodate different types of humidification and dehumidification equipment. 41 Main Menu Buttons - Settings (Continued) Installation Settings Fan Off Delay (0s) Runs the fan for a short time after Cooling or electric strip heat turns off to increase system efficiency. (0 - 120 Secs.) Sensor Settings Control Sensor (thermostat ) When a remote sensor is connected to the thermostat, the user may choose which sensor source is used to measure room temperature. • • • Thermostat sensor only Remote Sensor only Average remote/thermostat Wired Sensor Use (remote) The wired sensor may be used as follows: • Outdoor sensor • Remote Sensor • Supply Sensor • Return Sensor Calibrate Sensors (0˚) The thermostat and wired sensor may be calibrated -7 to +7 degrees F. The integral humidity sensor may be calibrated -20% to +20% RH Test Outputs The installer or service technician can use this feature to test the functions without any time delays of the thermostat. With a 1st stage cooling call, Y1 and G are active 42 Main Menu Buttons - Settings Dealer Information A Dealer may enter their company contact information for the customer to use when they need service. This will appear when the “Who To Call For Service” button is pressed in the Information Menu. Use the keyboard to enter your information. Dealer’s Logo here • Dealer Name • Contact Name • Dealer Phone • Dealer Email • Dealer Website Upgrade Firmware Press to upgrade the thermostat firmware. The SD Card must be in the thermostat SD Card reader and contain the valid firmware. If an error message appears, confirm with ColorTouch Assistant that firmware is up to date or simply try reinserting the SD card. If you are connected to Skyport Wi-Fi and you receive an Alert that new firmware is available, simply press the Upgrade Firmware button to upgrade wirelessly. Note: Occasionally an update that requires a large amount of data is not possible to do wirelessly. In this case an update using an SD card will be required. Delete Custom Images Press to delete the custom photos you uploaded to the thermostat. Calibrate Clock (0 mins) If needed, the clock may be calibrated up to -10 to +10 minutes per month. Factory Defaults Press to reset the thermostat back to the factory settings. Restart Thermostat If needed, press here to restart the thermostat. 43 Main Menu Buttons - Wi-Fi Wi-Fi Wi-Fi Status Wi-Fi Setup Choose Network Password Entry Local API - OFF Enabling the local API allows 3rd party software to interface with your thermostat, such as a home automation system. Wi-Fi Status It is here that you will find helpful information regarding the connectivity status of your thermostat, including the thermostat’s ID. Wi-Fi Setup Choose your network from the list and enter the network password. Network Name 1 Network Name 2 Network Name 3 If your network does not appear in the list, hit the refresh button. Network Name 4 BACK 44 Main Menu Buttons - Skyport Skyport Skyport Services - ON Weather Updates - ON Skyport Account Skyport Account Enable the thermostat to connect to the Skyport Cloud for remote monitoring and control features. Upon pressing Skyport Account, the thermostat will search for available local networks with which to connect. After indentifying local access points, you will be promted to choose a network, enter a password and other network options. 45 Main Menu Buttons - Emergency Heat Emergency Heat The Emergency Heat function is only available if your thermostat is set to control a Heat Pump. To initiate the Emergency Heat feature, Press the Emergency Heat button. During Emergency Heat operation the thermostat will turn on the fan and auxiliary stages of heat when there is a demand for heat. The 1st stage of heating and all stages of cooling will be unavailable. To exit Emergency Heat, press the Emergency Heat button. 46 The Onelink Assistant Onelink Assistant may be downloaded at no charge at: www.firstalertthermostats.com Every time the user runs the Onelink Assistant software, it automatically connects to First Alert thermostat website in the background and updates the software and firmware (the operating system for First Alert) at no cost. The Onelink Assistant allows you to use your computer to: • Program a time period schedule • Upload photos for background and slideshow images • Upload dealer and service contact information and company logo • Configure installation settings • Update thermostat firmware 47 The Onelink Assistant Uploading Photos and Settings to your thermostat When you are finished adding and editing photos and settings, click on Save to SD. When prompted, remove the SD card from the SD card reader on your computer. Save to SD *NOTE: A 2GB SD card is recommended. At the thermostat: Insert the SD card into the SD Card Slot. Press MENU then SD Card Slot Next, press Settings Press SD Card Then press Import Settings from SD Card Select the items to import into your thermostat then press NEXT Your thermostat will automatically save your new photos and settings. 48 Installation Instructions Remove and Replace the old thermostat To install the thermostat properly, please follow these step by step instructions. If you are unsure about any of these steps, call a qualified technician for assistance. • Assemble tools: Flat blade screwdriver, wire cutters and wire strippers. • Make sure your Heater/Air Conditioner is working properly before beginning installation of the thermostat. • Carefully unpack the thermostat. Save the screws, any brackets, and instructions. • Turn off the power to the Heating/Air Conditioning system at the main fuse panel. Most residential systems have a separate breaker for disconnecting power to the furnace. • Remove the cover of the old thermostat. If it does not come off easily, check for screws. • Loosen the screws holding the thermostat base or subbase to the wall and lift away. • Disconnect the wires from the old thermostat. Tape the ends of the wires as you disconnect them, and mark them with the letter of the terminal for easy reconnection to the new thermostat. • Keep the old thermostat for reference purposes, until your new thermostat is functioning properly. 49 Installation Instructions Wire Connections If the terminal designations on your old thermostat do not match those on the new thermostat, refer to the chart below or the wiring diagrams that follow. Wire from the old thermostat Function terminal marked G or F Fan Install on the new thermostat connector marked Y1, Y or C Cooling Y1 W1, W or H Heating W1/0/B Rh, R, M, Vr, A Power Common O/B Rev. Valve W1/O/B* W2 2nd Stage Heat W2 Y2 2nd Stage Cooling Y2 W3 3rd Stage Heat W3 OUT - Outdoor Sensor SENSOR OUT + Outdoor Sensor SENSOR * O/B is used if your system is a Heat Pump. 50 Installation Instructions Before you go any further, determine what your existing wiring and equipment situation is. A. If you have a Heating only system without Air Conditioning, the First Alert model sTHERM-500 will require 3 wires: R (24Vac), C (24Vac) and W (Heat). Most systems that only have Heating use very simple thermostats that require 2 wires: the R (24Vac) and W (Heat). The THERM-500 thermostat requires 3 wires to supply power to the thermostat. In this case an Add-a-Wire accessory will not work and it will be necessary to install another wire for the C (24Vac) connection. B. If you have a single stage fossil fuel heater with air conditioning, the First Alert model THERM-500 will require 5 wires for independent fan control. They are R (24Vac), C (24Vac), W (Heat), Y (Cooling), and G (Fan). You may connect only 4 wires, as instructed in the “Making 4 Wires Work When 5 Wires Are Required” section on page 50. If there are only 4 wires present that are connected to the existing thermostat, there are at least 3 options available to connect the First Alert THERM-500: 1. Use the 4 wires as instructed in the“Making 4 Wires Work When 5 Wires Are Required” section on page 50, and note that the fan will only operate with a Heating or Cooling demand. 2. Pull new thermostat wire from the HVAC equipment to the thermostat so that there are at least 5 wires available. 3. Purchase and install an Add-A-Wire accessory. C. If you have a multi-stage HVAC system comprised of a fossil fuel heater with air conditioning, the First Alert model THERM-500 will require the 5 wires mentioned above (R, C, W, Y, G) plus an additional wire for each additional stage of Heating or Cooling. You may reduce the 5 wire requirement to 4 if you give up independent fan control following the instruction in the “Making 4 Wires Work When 5 Wires Are Required” section on page 50, or use the optional Add-A-Wire accessory. 51 Installation Instructions D. If you have a heat pump without aux heat, the First Alert model THERM-500 will require 5 wires: R (24Vac), C (24Vac), W1/O/B (Reversing Value), Y (1st Stage Compressor), and G (Fan). If you are short 1 wire, there are at least 3 options available to connect the First Alert model THERM-500: 1. Use the available wires as instructed in the“Making 4 Wires Work When 5 Wires Are Required” section on page 50 and note that the fan will only operate with a Heating or Cooling demand. 2. Pull new thermostat wire from the HVAC equipment to the thermostat so that there are at least 5 wires available. 3. Purchase and install an Add-A-Wire accessory. E. If you have a heat pump with aux heat, the First Alert model THERM-500 will require 6 wires: R (24Vac), C (24Vac), W1/O/B (Reversing Value), Y (1st Stage Compressor), W2 (Aux Heat), and G (Fan). If you are short 1 wire, there are at least 3 options available to connect the First Alert model THERM-500: 1. Use the available wires as instructed in the“Making 5 Wires Work When 6 Wires Are Required” section on page 51 and note that the fan will only operate with a Heating or Cooling demand. 2. Pull new thermostat wire from the HVAC equipment to the thermostat so that there are at least 6 wires available. 3. Purchase and install an Add-A-Wire accessory. 52 Installation Instructions Making 4 Wires Work When 5 Wires Are Required If you have System B from page 48 and you would like to install the First Alert model THERM-500 using only 4 wires, follow the directions below. You will need a screwdriver along with a 3" long piece of thermostat wire to use as a jumper: 1. Make sure the power is off. 2. Label and disconnect wires at the thermostat. Please note the color and corresponding wire designator with each color. For example: The R wire is red and the W wire is white and so on. You will need this information handy for the next step at the HVAC equipment. 3. At the HVAC equipment end of the thermostat wires (usually at the furnace), locate the terminals that the wires are attached to. 4. Remove the “G wire” from the terminal marked G. 5. Place the “G wire” on terminal C. 6. Place one end of the 3" long jumper on terminal G. 7. Place the other end of the 3" long jumper on terminal Y. Please note that there will be more than 1 wire on terminal Y. 8. When connecting the wires to the First Alert thermostat, note that the wire that was previously connected to the G terminal of the old thermostat will now be required to be connected to the C terminal on the First Alert thermostat. All other wires will be connected such that the connections on each end of the individual wires match terminal designations. For example: Connect the yellow wire on the thermostat end to the Y terminal on the thermostat. The yellow wire will be connected to the Y terminal on the HVAC equipment end also. 53 Installation Instructions Making 5 Wires Work When 6 Wires Are Required If you have System C or E from pages 48-49 or any system that requires 6 wires, and you would like to install the First Alert model THERM-500 using only 5 wires, follow the directions below. You will need a screwdriver along with a 3" long piece of thermostat wire to use as a jumper: 1. Make sure the power is off. 2. Label and disconnect wires at the thermostat. Please note the color and corresponding wire designator with each color. For example: The R wire is red and the W wire is white and so on. You will need this information handy for the next step at the HVAC equipment. 3. At the HVAC equipment end of the thermostat wires (usually at the furnace), locate the terminals that the wires are attached to. 4. Remove the “G wire” from the terminal marked G. 5. Place the “G wire” on terminal C. 6. Place one end of the 3" long jumper on terminal G. 7. Place the other end of the 3" long jumper on terminal Y. Please note that there will be more than 1 wire on terminal Y. 8. When connecting the wires to the First Alert thermostat, note that the wire that was previously connected to the G terminal of the old thermostat will now be required to be connected to the C terminal on the First Alert thermostat. All other wires will be connected such that the connections on each end of the individual wires match terminal designations. For example: Connect the yellow wire on the thermostat end to the Y terminal on the thermostat. The yellow wire will be connected to the Y terminal on the HVAC equipment end also. 54 Installation Instructions W2 W1/O/B Y2 Y1 W3 The THERM-500 Backplate NOTE: The backplate does not fully cover a full size vertical junction box. The ACC-WPLWH OneLink Wallplate or a single-gang, horizontally mounted junction box would be needed for that type of installation SENSOR To remove the thermostat backplate: Using the Finger Pull Areas, pull the front housing away from the backplate. Look for these tabs to locate the pull areas W3 W2 W1/O/B Y2 Y1 SENSOR Backplate Front Housing Pull out with thumbs in these areas 3rd stage heat circuit 2nd stage heat circuit 1st stage heat circuit 2nd stage compressor relay 1st stage compressor relay fan relay 24 VAC return 24 VAC common remote/outdoor/supply/return sensor connections IMPORTANT: This thermostat requires both R (24 VAC Return) and C (24 VAC Common) be connected to the backplate terminals. 55 Installation Instructions Explanation of Thermostat Dip Switches GAS HP ON GAS/EL Dip switches are located on the back of the thermostat ELEC SENSOR GAS ELEC ON ON OR OR ON ON This dip switch configures the thermostat to control a conventional gas/electric system or a heat pump. If your system is anything other than a heat pump, leave this switch set for GAS/EL.* *For some commercial heat pumps, this switch may need to be set for GAS/EL. Consult the commercial heat pump literature. ON OR ON GAS/EL HP GAS/EL HP GAS ELEC When the GAS/EL or HP dip switch is configured for HP, this dip switch (O or B) must be set to control the appropriate reversing valve. If O is chosen, the W1/O/B terminal will energize in cooling. If B is chosen, the W1/O/B terminal will energize in heating. 1. When GAS/EL or HP is set for GAS/EL: This switch (GAS or ELEC) controls how the thermostat will control the Fan (G) terminal in heating mode. When GAS is chosen, the thermostat will not energize the Fan (G) terminal in heating. When ELEC is chosen the thermostat will energize the fan in heating. 2. When GAS/EL or HP is set for HP: This switch (GAS or ELEC) defines the Aux Heat type. When GAS is chosen, the auxiliary heat will not be allowed to run during heat pump operation. When using a Dual Fuel system, set this switch for GAS. When ELEC is chosen, up to two stages of auxiliary strip heat will be allowed to run. 56 Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Conventional Heating and Cooling Systems 2 Wire, Heat Only 3 Wire, Heat Only Residential & Commercial 1 Stage Heating with no Fan. Residential & Commercial 1 Stage Cooling, with 1 stage Gas Heat. Residential & Commercial 2 Stage Cooling, with 3 stage Gas Heat. ON HP ELEC GAS/EL GAS 57 24VAC Power 24VAC Common 1st Stage Heat 2nd Stage Heat 3rd Stage Heat 1st Stage Cool 2nd Stage Cool Fan W1/O/B W2 W3/AUX Y1 Y2 24VAC Power 24VAC Common 1st Stage Heat 1st Stage Cool Fan Residential & Commercial 1 Stage Cooling, with 1 stage Electric Heat. GAS/EL GAS HP ELEC 8 Wire, 2 Stage Cooling, 3 Stage Heat 5 Wire, 1 Stage Cooling, 1 Stage Heat W1/O/B Y1 GAS/EL GAS HP ELEC 24VAC Power 24VAC Common 1st Stage Heat 1st Stage Cool Fan W1/O/B Y1 ON 24VAC Power 24VAC Common 1st Stage Cool Fan ON Residential & Commercial 1 Stage Cooling. GAS/EL GAS HP ELEC 5 Wire, 1 Stage Cooling, 1 Stage Heat 4 Wire, Cool Only Y1 GAS/EL GAS HP ELEC 24VAC Power 24VAC Common 1st Stage Heat W1/O/B ON ON GAS/EL GAS The thermostat will not work with 2 wires. Either pull new wire or purchase a model TSTATGAC-2W two-wire kit ON Residential & Commercial 1 Stage Heating with no Fan. HP ELEC Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Heat Pump Systems 5 Wire, 1 Stage Cooling, 1 Stage Heat 6 Wire, 1 Stage Cooling, 2 Stage Heat W1/O/B Y1 W1/O/B Y1 Residential & Commercial Heat Pump with ‘O’ Reversing Valve GAS/EL GAS W2 HP ELEC 24VAC Power 24VAC Common Reversing Valve 1st Stage Compressor (Cool or Heat) Aux Heat Fan GAS ON GAS/EL 24VAC Power 24VAC Common Reversing Valve 1st Stage Compressor (Cool or Heat) Fan ON Residential & Commercial Heat Pump with ‘O’ Reversing Valve HP ELEC 7 Wire, 2 Stage Cooling, 3 Stage Heat 8 Wire, 2 Stage Cooling, 4 Stage Heat 24VAC Power 24VAC Common W1/O/B Reversing Valve W2 3rd Stage Heat Y1 1st Stage Compressor (Cool or Heat) Y2 2nd Stage Compressor (Cool or Heat) Fan W1/O/B W2 W3 Y1 Residential & Commercial Heat Pump with ‘O’ Reversing Valve. GAS (Number of Compressor Stages set to 2) GAS/EL HP ELEC Y2 24VAC Power 24VAC Common Reversing Valve 3rd Stage Heat 4th Stage Heat 1st Stage Compressor (Cool or Heat) 2nd Stage Compressor (Cool or Heat) Fan ON GAS ON GAS/EL Residential & Commercial Heat Pump with ‘O’ Reversing Valve. HP ELEC (Number of Compressor Stages set to 2) 58 Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Heat Pump Systems with Dual Fuel 7 Wire, 2 Stage Cooling, 3 Stage Heat GAS/EL GAS ON HP ELEC Number of Compressor Stages set to 2 (see Compressor Stages, pg. 33) Dual Fuel set to On (see Dual Fuel Settings, pg. 36) Use 18-22 gauge thermostat wire. Free Cooling W3 W2 W1/O/B Y2 Y1 Free Cooling Damper SENSOR 24VAC Power 24VAC Common W1/O/B Reversing Valve W2 3rd Stage Heat (connected to furnace) Y1 1st Stage Compressor (Cool or Heat) Y2 2nd Stage Compressor (Cool or Heat) Fan Residential & Commercial Heat Pump with ‘O’ Reversing Valve and Fossil Fuel furnace. 10K Thermistor Outdoor Sensor ACC-TSEN Free Cooling utilizes the Y1 terminal for the operation of 1st stage cooling. If mechanical (compressor) cooling is also present, the mechanical cooling is connected to the Y2 terminal in this instance. Free Cooling may be used with a Gas/Electric or Heat Pump system. Temperature Sensor: ACC-TSEN Temperature Sensor 10K ohm sensor at 77F/25C. Negative Temperature Coefficient. 59 Troubleshooting • SYMPTOM: The thermostat touchscreen buttons are not responsive. CAUSE: The touchscreen is out of calibration. REMEDY: Remove the thermostat from the backplate. Push the thermostat back onto the backplate, while keeping your finger pressed firmly against the center of the touchscreen, until the Calibration screen appears. Re-calibrate the Touchscreen. See Touch Calibration section of full user’s manual (page 19). • SYMPTOM: The display is blank. CAUSE: Lack of proper power. REMEDY: Make sure the power is on to the HVAC and that you have 24vac between R & C. • SYMPTOM: The air conditioning does not attempt to turn on. CAUSE: The cooling setpoint is set too high. REMEDY: Lower the cooling setpoint or lower the cooling set-point limit. See Setpoint Limits (page 28). • SYMPTOM: The heating does not attempt to turn on. CAUSE: The heating setpoint is set too low. REMEDY: Raise the heating setpoint or raise the heating set-point limit. See Setpoint Limits (page 28). • SYMPTOM: When controlling a residential heat pump, and asking for cooling, the heat comes on. CAUSE: The thermostat reversing valve dip switch is set for “B”. REMEDY: Set the reversing valve jumper for “O”. • SYMPTOM: When calling for cooling, both the heat and cool come on. CAUSE: The thermostat equipment dip switch is configured for “HP” and the HVAC unit is a Gas/Electric. REMEDY: Set the equipment dip switch for “Gas”. • SYMPTOM: Air handler control board fuse blows when thermostat is attached to backplate with power on, but does not blow until the thermostat is placed onto the backplate. CAUSE: The Outdoor sensor and/or sensor wiring is shorted. REMEDY: Check/replace Outdoor sensor and/or sensor wiring. 60 Index Accessories, 44, 45 Active Brightness, 18 Alerts, 15 view current, 16 reset, 16 set/edit reminders, 16 See also Runtime Auto adjust temperature, 4 changeover, 4 fan, 4 mode, 4 Auto Screenlock, 28 Aux Heat Lockout, 40 AUX Output Settings, 41 Available Modes, 35 B Reversing Valve, 50 Backdrop, 21 Backlight, 18 Backplate, 55 Balance Point, 40 Beep, 21 Buttons, Back, 1 Cooler, 1, 4 Fan, 1, 4 Home, 1 Mode, 1, 4 Menu, 1, 6 Warmer, 1 C, 50 Calibration, 42 Celsius, 35 Choose Network, 44, 45 Cleaning, 19 Clock Display 1 Setting, 6 Onelink Assistant, 47 Compressor Lockout, 37 Cool 1st stage deadband, see Deadband 2nd stage deadband, see Deadband Minutes of runtime, 30 Custom Wallpaper, 21 Cycles Per Hour, 35 Daylight Savings, 7 Deadband 1st stage, 38 2nd stage, 38 3rd stage, 38 4th stage, 38 61 Dealer Information, 30, 43 Delay Fan-off, see Fan Time between stages, see Time Delay Differential Heat and cool, 37 Dimmer, 18 Dip Switches, 56 ELEC, 56 electric heat, 56 GAS/EL, 56 GAS, 56 HP, 56 heat pump, 56 O, 56 B, 56 Disabled Buttons see Security Display, 18 Dual Fuel changeover balance point, 40 control two heat sources, 40 operation, 40 outdoor sensor, 40, 51 Electric Heating Aux heat, 35 Dip switch setting, 56 Lockout, 40 Index Emergency Heat, 46 Energy Watch Cool, 29 Heat, 29 Aux heat, 29 Factory Defaults resetting, 43 Fahrenheit, 35 Fan button function, see Buttons off time delay, 42 on during heat, see Electric Heat runtime, 29 2nd stage heat, see Emergency Heat Free Cooling, 39 Gas/Electric Furnace dip switch, 56 General Setup, 35 Heat 1st stage deadband, see Deadband emergency heat, 46 minutes of runtime, 30 2nd stage deadband, see Deadband electric strip heat, see Aux Heat minutes of runtime, 30 3rd stage deadband, see Deadband 4th stage deadband, see Deadband timer, 38 turnoff point, 38 electric/heat pump, 40 mode, 4 program, see Schedule runtime, see Runtime setpoint, 4 Heat/Cool Indicator, 21 Heat Pump aux heat, 37, 40 aux heat lockout, 40 emergency heat, 46 heat pump lockout, 40 dip switch setting, 56 multi-stage, 37, 40 Humidity, 22 Humidification, 23 Dehumidification, 23 62 Idle Brightness, 18 Information, 29 Installation Settings, 37 Installation, 49 Keypad, 28 Language, 36 Lock see Security Logo, 43 Index Main Menu, 1, 8 Maintenance, 19 Manual changeover, 40 cool, 4 heat, 4 Mode, 1, 4 Mode Restrictions, 35 Morning Warm-up, see Smart Recovery MultiStage Operation, 32 Network Password, 44 Night Dimmer, 18 Non-Programmable Thermostat, ii O Reversing Valve, 50 Off Mode, 4 Outdoor calibrate, 42 high and low temp, 1 sensor, 42 viewing temp, 1 Passcode, 27 Photos, 35, 48 Preferences, 20 Program daily schedule, 8 Reset alert messages, 16 thermostat settings, see Factory Defaults runtime, fan/filter, 15 UV light, 15 Reversing Valve, 50 Runtime resetting, see Reset service filter, 16 UV light, 16 viewing, 16, 30 63 Schedule turn on/off, 8 view, 8 edit, 8 Screen Cleaning, 19 Screensaver turn on/off, 14 setup, 14 preview, 14 SD Card, 35 2nd stage turn off temperature, 38 Security, 28 Service alerts, 15 information, 15, 29 Set Clock, see Clock Setpoint balance point, 40 cool, 3 heat, 3 limits, 27 vacation, 25 Settings, 31 Simple Thermostat, 36 Skyport Service, 45 Smart Fan, 11 Smart Recovery, 36 Sound Options, 20 Stages, 37 Index Terminals, see Backplate Test Outputs, 42 Thermostat Sensor calibrate, 42 Three Stage Heat, 37 Themes, 21 Time, see Clock Timers, 38 Time Delay, compressor lockout, 37 cycles per hour, 37 1st stage to 2nd stage, 38 2nd stage to 3rd stage, 38 3rd stage to 4th stage, 38 Time schedule, see Schedule Touch Calibration, 19 Upgrade Firmware, 43 User Interface Themes, 21 UV Light, resetting, 16 runtime, see Runtime setting, see Runtime Vacation, 24 modes, 26 schedule, 25 setpoints, 26 W1, 50 W2, 50 W3, 50 Wallpaper, 21 Warranty, 66 Wiring, 50 dual fuel, 56 free cooling, 51 gas/electric, 56 heat pump, 50 Y1, 50 Y2, 50 64 Notes 65 Warranty PRODUCT LIMITED WARRANTY BRK Brands, Inc., (“BRK”) the maker of Onelink™ and First Alert® brand products warrants that for a period of one year from the date of purchase (the “Warranty Period”), this product will be free from defects in material and workmanship. BRK, at its sole option, will repair or replace this product or any component of the product found to be defective during the Warranty Period. Replacement or repair will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. This warranty is valid for the original retail purchaser only from the date of initial retail purchase and is not transferable. In order to obtain warranty service, you must keep the original sales receipt and proof of purchase in the form of the UPC code from the package. BRK dealers, service centers, or retail stores selling BRK products do not have the right to alter, modify or any way change the terms and conditions of this warranty. WARRANTY EXCLUSION Parts and Labor: 1 year limited (warranted parts do not include bulbs, LEDs, and batteries) This warranty does not apply to bulbs, LEDs, and batteries supplied with or forming part of the product. This warranty is invalidated if non- BRK accessories are or have been used in or in connection with the product or in any modification or repair is made to the product. This warranty does not apply to defects or damages arising by use of the product in other than normal (including normal atmospheric, moisture and humidity) conditions or by installation or use of the product other than in strict accordance with the instructions contained in the product owner’s manual. This warranty does not apply to defects in or damages to the product caused by (i) negligent use of the product, (ii) misuse, abuse, neglect, alteration, repair or improper installation of the product, (iii) electrical short circuits or transients, (iv) usage not in accordance with product installation, (v) use of replacement parts not supplied by BRK, (vi) improper product maintenance, or (vii) accident, fire, flood or other Acts of God. This warranty does not cover the performance or functionality of any computer software included in the package with the product. BRK makes no warranty that the software provided with the product will function without interruption or otherwise be free of anomalies, errors, or “Bugs.” This warranty does not cover any costs relating to removal or replacement of any product or software installed on your computer. BRK reserves the right to make changes in design or to make additions to or improvements in its products without incurring any obligations to modify any product which has already been manufactured. BRK will make every effort to provide updates and fixes to its software via its website. This warranty does not cover any alteration or damage to any other software that may be or may become resident on the users system as a result of installing the software provided. This warranty is in lieu of other warranties, expressed or implied, and BRK neither assumes nor authorizes any person to assume for it any other obligation or liability in connection with the sale or service of the product. In no event shall BRK be liable for any special or consequential damages arising from the use of the product or arising from the malfunctioning or non-functioning of the product, or for any delay in the performance of this warranty due to any cause beyond its control. BRK does not make any claims or warranties of any kind whatsoever regarding the product’s potential, ability, or effectiveness to prevent, minimize, or in any way affect personal or property damage or injury. BRK is not responsible for any personal damage, loss, or theft related to the product or to its use for any harm, whether physical or mental related thereto. Any and all claims or statements, whether written or verbal, by salespeople, retailers, dealers, or distributors to the contrary are not authorized by BRK, and do not affect this provision of this warranty. BRK’s responsibility under this, or any other warranty, implied or expressed, is limited to repair, replacement or refund, as set forth above. These remedies are the sole and exclusive remedies for any breach of warranty. BRK is not responsible for direct, special, incidental, or consequential damages resulting from any breach of warranty or under any other legal theory including but not limited to, loss profits, downtime, goodwill, damage to or replacement of equipment and property and any costs of recovering, reprogramming or reproducing any program or data stored in or used with a system containing the product accompanying software. BRK does not warrant the software will operate with any other software except that which is indicated. BRK cannot be responsible for characteristics of their party hardware or software which may effect the operation of the software included. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of the above Warranty Period. Some states, provinces, or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state, or province to province, or jurisdiction to jurisdiction. OBTAINING SERVICE If service is required, do not return the product to your place of purchase. In order to obtain warranty service, contact the Consumer Affairs Division at 1-800-323-9005, 7:30 a.m. – 5:00 a.m. Central Standard Time, Monday through Friday. To assist us in serving you, please have the model number and date of purchase available when calling. After contacting the Consumer Affairs Division and it is determined that the product should be returned for Warranty Service, please mail the product to: BRK Brands, Inc., 3901 Liberty Street Road, Aurora, IL 60504-8122. 66 © 2014 BRK Brands, Inc. Onelink™ is a trademark of BRK Brands, Inc. All rights reserved. Distributed by BRK Brands, Inc., Aurora, Illinois 60504. Due to continuing product development, the product inside the packaging may look slightly different than the one on the package. 1 Year Limited Warranty – see inside for details. BRK Brands, Inc. is a subsidiary of Jarden Corporation (NYSE: JAH). This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Onelink Thermostat Full Users Manual Part Number: M08-0536-002 12-14
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