Verifone MX925CTLS Point of Sale Terminal User Manual MX900Install
VeriFone Inc Point of Sale Terminal MX900Install
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| Document ID | 1714269 |
| Application ID | Xv8JUxeoa2yNLJ5h2fixCw== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 77.12kB (963959 bits) |
| Date Submitted | 2012-06-04 00:00:00 |
| Date Available | 2012-06-04 00:00:00 |
| Creation Date | 2017-10-31 09:27:25 |
| Producing Software | GPL Ghostscript 9.18 |
| Document Lastmod | 2017-10-31 09:27:25 |
| Document Title | MX900Install.book |
| Document Creator | FrameMaker 9.0 |
| Document Author: | VeriFone, Inc. |
MX 900 Series AF Inst allat ion Guide T AF MX 900 Series Installation Guide Part Number SPC132-022-01-A, Revision A March 1, 2012 VeriFone ®, Inc. 2099 Gat eway Place Suit e 600 San Jose, CA 95110 Telephone: 408-232-7800 ht t p: / / www. verif one. com Print ed in t he Unit ed St at es of America. © 2012 by VeriFone, Inc. No part of t his publicat ion covered by t he copyright s herein may be reproduced or copied in any f orm or by any means — graphic, elect ronic, or mechanical, including phot ocopying, t aping, or inf ormat ion st orage and ret rieval syst ems — wit hout writ t en permission of t he publisher. AF The cont ent s of t his document and all f eat ures and specif icat ions are subj ect t o change wit hout not ice. The inf ormat ion cont ained herein does not represent a commit ment on t he part of VeriFone, Inc. Publicat ions are not st ocked at t he address given above. Request s f or VeriFone publicat ions should be made t o your VeriFone represent at ive. VeriFone, t he VeriFone logo, and Ruby SuperSyst em are regist ered t rademarks of VeriFone, Inc. Sapphire, Topaz, HPV-20, Ruby Manager, Everest , EASY ID, Elect ronic Journal On-sit e, and Ruby Card are t rademarks of VeriFone, Inc. in t he U. S. and/ or ot her count ries. All ot her t rademarks or brand names are t he propert ies of t heir respect ive holders. T AF Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . Int ended Audience . . . . . . . . . . . . . Document Organizat ion . . . . . . . . . . Modif icat ions t o t his document . . . . . . . Acronyms, Abbreviat ions, and Def init ions 2. Hardware Inst allation . . . . . . . . . . . . . . . . . . . AF Inst alling t he Device . . . . . . . . . . . . . . To unpack t he shipping cart on . . . . . . . . Select ing a Locat ion . . . . . . . . . . . . . . St and Mount . . . . . . . . . . . . . . . . . . . . Wall Mount . . . . . . . . . . . . . . . . . . . . . PIN Prot ect ion Measures . . . . . . . . . . . . Inst alling Opt ional Component s . . . . . . . Inst alling Count ert op Wedge . . . . . . . Removing or Inst alling t he I/ O Module Inst alling MSAM or SD Cards . . . . . . . Inst alling t he St ylus and Holst er . . . . Removing t he Privacy Shield . . . . . . . Connect ing t he Device . . . . . . . . . . . . . I/ O Module . . . . . . . . . . . . . . . . . . Mult iport Cable . . . . . . . . . . . . . . . Connect ing ECR in Tailgat e Mode . . . . Connect ing t o a Host PC. . . . . . . . . . Connect ing t o t he Et hernet LAN . . . . Connect ing t o USB Host or Hub . . . . . Powering up . . . . . . . . . . . . . . . . . . . . Using t he I/ O Module . . . . . . . . . . . . Using t he Mult iport Cable . . . . . . . . . Calibrat e Touch Screen . . . . . . . . . . . . 10 14 16 17 17 18 20 21 21 21 22 22 23 24 3. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 25 March 1, 2012 ii MX 900 Series Installation Guide Cleaning t he Terminal . . . . Cleaning t he Display Screen Magnet ic St ripe Cleaner. . . Smart Card Reader . . . . . . 25 25 25 25 4. Terminal Specificat ions. . . . . . . . . . . . . . . . . . 27 AF Terminal Specif icat ions . . . . . . . . . . . . . . . . . . . . . . . . . 27 March 1, 2012 1 INTRODUCTION This inst allat ion guide is your primary source of inf ormat ion f or set t ing up and inst alling t he MX 900 Series t erminals, t he MX 915™ and MX 925™. Intended Audience Document Organization This guide is usef ul f or anyone inst alling and conf iguring t he MX 900 Series t erminals. A basic descript ion of t erminal f eat ures is also provided. The f oll owing chapt ers are included: AF Chapt er 1, Int roduct ion, explains t he Int ended Audience, Document Organizat ion, and common acronyms, abbreviat ions, and def init ions used. Chapt er 2, Inst allat ion, explains how t o inst all t he MX 900 Series t erminals. Chapt er 3, Maint enance, explains how t o maint ain your MX 900 Series t erminals. Chapt er 4, Specif icat ions, provides inf ormat ion on power, environment , and dimensions of t he hardware. Modifications to this document This document may be changed or ext ended t o include new product requirement s. March 1, 2012 2 MX 900 Series Installation Guide Acronyms, Abbreviations, and Definitions The f ollowing t able describes t he common acronyms, abbreviat ions, and def init ions used: Meaning BFI Buf f er Flush Int erval bps bit s per second CRC Cyclic Redundancy Check FA File Aut hent icat ion Firmware Sof t ware in FLASH/ ROM FTP File Transf er Prot ocol GISKE Global Int eroperable Secure Key Exchange iPKG The It sy Package Management Syst em IPP Int ernal PIN Pad ISR Int errupt Service Rout ine JFFS2 Journaling Flash File Syst em KLK VSS Key Loading Key KSN Key Serial Number LED MS MSR NFS OSS AF KVC Convention Key Verif icat ion Code Light Emit t ing Diode Mast er Session Magnet ic St ripe Reader Net work File Syst em Open Sound Syst em PED PIN Ent ry Device PEK PIN Encrypt ion Key RFCR RF Card Reader RRT Receive Record Threshold RTC Real-t ime Clock SAM Securit y Access Module VRK VeriShield Remot e Key VSS VeriShield Securit y Script s March 1, 2012 2 HARDWARE INSTALLATION This chapt er describes t he MX 900 Series inst allat ion procedures and includes connect ion examples. Installing the Device This sect ion present s inst allat ion guidelines f or t he MX 900 Series t erminal. Unpacking Open t he shipping cart on and caref ully inspect t he cont ent s f or possible t ampering or shipping damage. AF Warning: Do not use a damaged t erminal. Berg Ret ainer Power Pack (Separat e Cart on) To unpack the shipping carton 1. Wit h t he shipping cart on right side up, open t he t op and remove all it ems f rom t he cart on: – Terminal unit – Power pack (Separat e Packaging) – Berg ret ainer 2. Remove t he prot ect ive plast ic wrap f rom t he display and ot her component s. March 1, 2012 4 MX 900 Series Installation Guide 3. Place t he component s on a t able or count ert op. 4. Save t he shipping cart ons and packing mat erial f or repacking or moving in t he f ut ure. Selecting a Location Warning: The MX 900 Series t erminal is designed f or indoor use only. Use t he f ollowing guidelines t o select a locat ion f or t he MX 900 Series t erminal. 1. Select a locat ion f or t he t erminal t hat of f ers adequat e vent ilat ion and prot ect ion and is convenient f or t he user and merchant . 2. Place t he MX 900 Series t erminal on a f lat surf ace, such as a t able or count ert op, or mount it on a mount ing st and supplied by VeriFone. Avoid areas wit h: Excessive heat or dust – Oil or moist ure – Devices t hat cause excessive volt age f luct uat ions or elect rical noise, such as air condit ioners, f ans, elect ric mot ors, neon signs, or highf requency securit y devices must be no closer t han 24 inches – Direct sunlight or obj ect s t hat radiat e heat AF – Note: Int erference Sources: Special care is required when mount ing t he MX 900 Series t erminal in sit es t hat ut ilize ant i-t hef t devices posit ioned at doorways or surf ace mount ed deact ivat or pads. Devices of t his t ype, such as Sensormat ic brand devices, generat e st rong elect romagnet ic f ields which may int erf ere wit h MX 900 Series t erminals. Always select mount ing locat ions at least 6 f eet f rom doorway unit s and at least 18 inches f rom surf ace mount ed deact ivat or pads. Note: Mounting Considerations: VeriFone recommends t he use of an approved st and f or all mount ing sit uat ions. Posit ion t he t erminal convenient ly in relat ion t o power, ECR and LAN connect ions. Ensure t he MX 900 Series t erminal is locat ed in a manner t hat allows cust omers t o swipe t heir magnet ic cards or insert t heir Smart Cards in a smoot h and comf ort able mot ion wit hout encount ering obst ruct ions. If t he unit will be swiveled during normal operat ion, VeriFone requires t he use of an approved swivel st and. The st and must limit t he swivel t o 180 degrees t o prevent t wist ing and damage t o t he MX 900 Series cable. Af t er mount ing, verif y all cables move f reely and do not t wist when t he unit is rot at ed t hroughout it s range of mot ion. March 1, 2012 5 MX 900 Series Installation Guide Warning: Do not use t he MX 900 Series t erminal near wat er, including a bat ht ub, wash bowl, kit chen sink, or laundry t ub. Do not use in a wet basement or near a swimming pool. 3. Bef ore connect ing t he t erminal t o t he power pack, complet e t he inst allat ion by connect ing all t he cables (see Connect ing t he Device and Power Up wit h t he Mult iport Cable). Stand Mount In most ret ail spaces, t he t erminal is posit ioned on a st and mount . To inst all t he t erminal on t he st and mount : 1. Inst all t he st and mount on t he count ert op in t he desired lane over an appropriat e hole t hrough which t he wiring connect ions can be t hreaded. 2. Thread all wiring connect ions t hrough t he cent er of t he st and mount . 3. Make all wiring connect ions. AF 4. Align and seat t he t hree pins on t he t op plat e of t he st and mount plat f orm wit h t he t hree key-hole slot s on t he bot t om of t he t erminal. 5. Slide t he t erminal down unt il t he unit seat s securely. 6. Posit ion t he st and so t hat it is prot ect ed f rom being bumped by shopping cart s or ot her it ems. Being bumped and pot ent ially t rigger t he syst em int o “ t hinking” a breach at t empt has occurred, causing t he encrypt ion keys t o be cleared. March 1, 2012 6 MX 900 Series Installation Guide Wall Mount The MX 900 Series t erminal can be mount ed on a wall. To wall mount t he MX 900 Series t erminal: 1. Creat e a t emplat e of t he t hree key hole slot s on t he bot t om of t he MX 900 Series t erminal. AF Key Hole Slot s Mount ing Holes 2. Locat e a wall st ud t o base cent er placement of t he MX 900 Series t erminal unit . 3. Mark t he hole placement on t he desired wall locat ion. 4. Prepare holes f or screw placement . For mount ing int o drywall use 1/ 8" Hollow Wall Anchors. Ot her st ud mount ings use #6 t rim screws. Af t er inst allat ion apply 30 pounds f orce downward t o ensure proper mount ing. a. Creat e a small hole in which t o screw in self -t apping wood screws, or b. Insert molly screws int o prepared holes in sheet rock wall. 5. Insert screws int o prepared holes, leaving approximat ely 6. 35mm (1/ 4” ) of t he screw above t he level of t he wall. Note: Adj ust t he screw dept h t ill t he unit is f irmly mount ed. 6. Align and seat screws in t he key hole slot s. 7. Slide t he MX 900 Series t erminal down unt il t he unit seat s securely. March 1, 2012 7 MX 900 Series Installation Guide PIN Protection Measures The f ollowing t echniques can be employed t o provide f or ef f ect ive screening of t he PIN-ent ry keypad during t he PIN-ent ry process. These met hods would t ypically be used in combinat ion, t hough in some cases a met hod might be used singly. ■ Posit ioning of t erminal on t he check-st and in such a way as t o make visual observat ion of t he PIN-ent ry process inf easible. Examples include: – Visual shields designed int o t he check-st and. The shields may be solely f or shielding purposes, or may be part of t he general checkst and design. – Posit ion t he PIN Ent ry Device (PED) so t hat it is angled in such a way t hat PIN spying is dif f icult . Inst alling PED on an adj ust able st and t hat allows consumers t o swivel t he t erminal sideways and/ or t ilt it f orwards/ backwards t o a posit ion t hat makes visual observat ion of t he PIN-ent ry process dif f icult . ■ Posit ioning of in-st ore securit y cameras so t hat t he PIN-ent ry keypad is not visible. AF ■ The f oll owing t able describes t he t wo pref erred mount ing met hods and t he recommended measure t o prot ect f rom PIN capt ure in f our observat ion corridors: Mounting Methods and Protection Measures Met hod Cashier Customer Queue Count ert op wit hout st and Use signage behind t he PED Inst all so t hat cust omer is bet ween PED and next in queue Count ert op wit h St and No Act ion Needed Inst all so t hat cust omer is bet ween PED and next in queue VeriFone also recommends inst ruct ion of t he cardholder regarding saf e PIN-ent ry. This can be done wit h a combinat ion of : ■ Signage on t he PED ■ Prompt s on t he display, possibly wit h a “ click-t hrough” screen ■ Lit erat ure at t he point of sale ■ A logo f or saf e PIN-ent ry process Note: For a det ailed discussion of PINpad Securit y Best Pract ices, see t he MX 900 Ref erence Manual. March 1, 2012 8 MX 900 Series Installation Guide Installing Optional Components This sect ion discusses t he inst allat ion procedures f or t he opt ional component s available f or t he MX 900 Series t erminal. Your t erminal may already have some of t hese opt ions, as modules can be inst alled at t he f act ory or in t he f ield. Installing Countertop Wedge The count ert op wedge raises t he rear sect ion of t he MX 900 Series t erminal by an angle of 10 degrees t o f acilit at e use of t he screen. See t he St and Mount sect ion f or aligning t he pins. To install the count ert op wedge 1. Align t he pins in t he count ert op wedge wit h t he t wo key holes on t he bot t om of t he MX 900 Series t erminal. AF 2. Slide t he count ert op wedge f irmly int o posit ion. March 1, 2012 9 MX 900 Series Installation Guide Removing or Installing the I/ O Module Use t he f ollowing st eps t o remove and inst all I/ O modules. Tabs AF Tabs Push down t he t wo t abs so t hat t he I/ O module can slide out . March 1, 2012 10 MX 900 Series Installation Guide Slide t he module in unt il it locks int o place. I/ O Modules MX 915 Description I/ O Module P/ N AUD, BERG ONLY, NO TAILGATE P132-601-00-R MX900-01 PWR, AUD, BERG W/ TAILGATE, ETH, USB OTG, COM 2 P132-602-00-R MX900-02 PWR, AUD, POE, USB OTG, USB HOST, COM 1, COM 2 P132-603-00-R MX900-03 PWR, AUD, ETH, USB OTG, COM 1, WIFI/ BT P132-604-00-R MX900-04 P132-601-00-R MX900-01 P132-602-00-R MX900-02 AUD, BERG ONLY, NO TAILGATE AF PWR, AUD, BERG W/ TAILGATE, ETH, USB OTG, COM 2 PWR, AUD, POE, USB OTG, USB HOST, COM 1, COM 2 P132-603-00-R MX900-03 PWR, AUD, ETH, USB OTG, COM 1, WIFI/ BT P132-604-00-R MX900-04 MX 925 Terminal P/ N Terminal Installing MSAM or SD Cards Follow t he st eps below t o inst all smart cards (MSAM or SD cards). Of t en merchant s are issued MSAM or SD cards t o run small applicat ions, such as loyalt y programs. MSAM and SD cards are used only wit h MX 900 Series t erminal smart card conf igurat ions. 1. Unplug t he power pack f rom t he mult iport cable or unplug f rom t he I/ O module if no mult iport cable is present . 2. Place t he t erminal upside down on a sof t , clean surf ace t o prot ect t he glass cover f rom scrat ches. March 1, 2012 11 MX 900 Series Installation Guide AF 3. Remove t he card compart ment door screw and rot at e t he door up and back t o access t he SD and MSAM cardholders. 4. Remove any previously inst alled MSAM or SD card by sliding t he card f rom t he cardholder. March 1, 2012 12 MX 900 Series Installation Guide Note: Bef ore insert ing t he SD or MSAM card, posit ion it wit h t he card’s gold cont act s f acing t he smart card reader end of t he t erminal. The cardholder connect or base has a set of cont act s and a not ch on one corner t o ensure t he card is posit ioned correct ly. The card has a not ch on one corner t o ensure t hat it f it s int o t he connect or base in only one way. The card compart ment door will not close properly if t he cards are inst alled incorrect ly. AF 5. Inst all an MSAM or SD card by aligning t he card and caref ully sliding it wit hin t he guides on t he cover unt il it is f ully insert ed. March 1, 2012 13 MX 900 Series Installation Guide AF 6. Reinst all t he compart ment cover and door screw. March 1, 2012 14 MX 900 Series Installation Guide Installing the Stylus and Holster Use t he f ollowing st eps t o inst all t he st ylus and it s holst er. AF 1. Turn t he MX 900 Series t erminal over and plug t he st ylus cable int o t he t op of t he t erminal and insert and t ight en screw. March 1, 2012 15 MX 900 Series Installation Guide AF 2. Locat e t he t wo screw holes f or at t aching t he holst er. Rout e t he st ylus cable t hrough a channel in t he holst er and t hen at t ach t he holst er using t he t wo screws. The cable should be in t he channel bet ween t he holst er and t he t erminal. March 1, 2012 16 MX 900 Series Installation Guide Removing the Privacy Shield To remove t he privacy shield, pull on each side of t he privacy shield unt il it disconnect s f rom each of t he t hree connect ion point s. Warning: Once t he privacy shield is removed, it cannot be re-inst alled. AF Privacy Shield March 1, 2012 17 MX 900 Series Installation Guide Connecting the Device This sect ion provides brief descript ions of possible MX 900 Series t erminal device connect ions and t he power pack connect ion. For complet e inf ormat ion about inst alling and using an opt ional device, see t he user document at ion supplied wit h t hat device. Ensure t hat t he mult iport cable or I/ O module is not connect ed t o a power pack bef ore at t aching t o t he MX 900 Series t erminal. I/ O Module The MX 900 Series t erminals use one of f our I/ O Modules wit hout t he mult iport cable t o make t he f ollowing connect ions: Note: Use t he Et hernet port on t he I/ O module only if t he mult iport cable is Power Jack I/ O Module 1 I/ O Module 2 I/ O Module 3 I/ O Module 4 AF Connection not at t ached. Ot herwise, use t he Et hernet port on t he mult iport cable. USB 1. 1 Host COM1 Audio Jack Berg Tailgat e / Com3 Et hernet Power Over Et hernet USB 2. 0 Device COM2 March 1, 2012 18 MX 900 Series Installation Guide Example of connect ions t o t he I/ O Module (I/ O Module 2 shown below) Berg USB Power Et hernet COM2 Audio Multiport Cable AF The MX 900 Series t erminals use a mult iport cabl e t o make t he f ollowing connect ions: ECR ■ Et hernet LAN ■ Development / host PC ■ Serial cable ■ USB ■ USB device ■ Power input ■ Audio out put ■ Note: Some mult iport cables require addit ional cabling t o work; f or example a pigt ail f or cert ain port s or Et hernet cable. March 1, 2012 19 MX 900 Series Installation Guide Caution: Improper inst allat ion or removal of t he t erminal connect or may permanent ly damage t he MX 900 Series t erminal. The f oll owing precaut ions must be t aken wit h mult iport cables: Use t he Et hernet port on t he IO module only if t he mult iport cable is not at t ached. Ot herwise, use t he Et hernet port on t he mult iport cable. ■ Do not f orce t he t erminal connect or int o place. ■ Always make sure t hat all of t he pins are lined up in correct parallel f ashion bef ore applying light pressure t o snap t he t erminal connect or int o place. ■ Do not at t empt t o remove t he t erminal connect or by pulling direct ly on t he cable. Inst ead, f irmly grasp t he sides of t he t erminal connect or wit h t humb and f oref inger, t hen pull out at t he same angle t he connect or on t he t erminal is f acing. ■ Disconnect ing t he power source during t ransact ion processing may cause loss of t ransact ion dat a. AF ■ March 1, 2012 20 MX 900 Series Installation Guide Connecting ECR in Tailgate Mode To connect an ECR t o t he MX 900 Series t erminal, insert t he mult iport cable plug int o t he bot t om socket on t he t erminal and inst all t he ret ainer. Then connect t he RS485 t ailgat e connect or t o t he desired 12-volt port on t he back of t he IBM regist er, such as 9A or 9B. Caution: Use caut ion because t he various port s on t he back of t he regist er Ret ainer have dif f erent volt ages. Plugging int o t he wrong port may damage t he regist er or t he MX 900 Series t erminal. AF (Slides over Berg) March 1, 2012 21 MX 900 Series Installation Guide Connecting to a Host PC AF To connect t he MX 900 Series t erminal t o a development PC, which shows a USB connect ion wit h t he 23741-02-R mult iport cable. Not e t hat USB drivers are required t o support t his conf igurat ion. Connecting to the Ethernet LAN To connect t he MX 900 Series t erminal t o an Et hernet LAN t hrough t he Et hernet port using a st andard Et hernet cable, insert t he LAN cable f rom t he LAN rout er or hub int o t he Et hernet port on t he mult iport cable. Connecting to USB Host or Hub Connect ing t o a USB host or hub requires VeriFone USB cable (P/ N 23741-02-R). To connect t o a USB host or hub: 1. Insert t he mult iport cable plug int o t he bot t om socket on t he t erminal, secure wit h t he t ie-down st rap, and rout e t he cable t hrough t he slot s t o t he desired exit side. 2. Plug t he USB connect or of t he mult iport cable int o t he USB host or hub. March 1, 2012 22 MX 900 Series Installation Guide Powering up This sect ion describes how t o connect t he MX 900 Series t erminal t o a power source using t he mult iport cable or I/ O Module. Note: If connect ed t o an ECR, t he MX 900 Series t erminal can receive power f rom t he ECR. Warning: Do not plug t he power pack int o an out door out let or operat e t he t erminal out doors. Note: The power out let should be on a dedicat ed circuit or on an unint errupt ible power supply (UPS). If ot her devices are plugged int o t he same circuit , t he MX 900 Series device can pot ent ially experience power f luct uat ions t hat might cause it t o malf unct ion. Using the I/ O Module 1. Make all ot her connect ions bef ore connect ing t he power pack. AF 2. Insert t he plug f rom t he power pack int o t he +12V recept acle on t he I/ O module. 3. Plug t he power pack int o an indoor elect rical power out let . March 1, 2012 23 MX 900 Series Installation Guide Using the Multiport Cable 1. Make all ot her connect ions bef ore connect ing t he power pack. 2. Insert t he mult iport cable connect or int o t he port on t he back of t he t erminal and secure wit h t he Berg ret ainer. 3. Rout e t he cable t hrough t he slot s t o t he desired exit side. 4. Insert t he plug f rom t he power pack int o t he +12V recept acle on t he mult iport cable. AF 5. Plug t he power pack int o an indoor elect rical power out let . March 1, 2012 24 MX 900 Series Installation Guide Calibrate Touch Screen The MX 900 Series t erminal requires a t ouch screen calibrat ion at t he t ime of inst allat ion. The t erminal should be powered on and allowed t o st abilize at normal operat ing t emperat ure; usually t his t akes no longer t han 30 minut es, even if t he t erminal was previously in a cooler or warmer locat ion. The t ouch screen calibrat ion procedure (below) should t hen be perf ormed. Also, while in Syst em Mode, verif y t he t ime on t he unit is correct . To perf orm a t ouch screen (panel) calibrat ion, f ollow t hese procedures: Primary Method: 1. Press t he 1, 5, and 9 keys at t he same t ime t o ent er Syst em Mode. Keep hands away f rom t he display unt il t he prompt appears f or password ent ry. 2. Ent er t he Syst em Mode password. 3. In Syst em Mode, perf orm a manual t ouch screen compensat ion. Tap Administ rat ion > Touch Panel > Go. Follow t he direct ions on t he display. AF Note: if t he t ouch panel is complet ely unresponsive af t er logging in, press ‘ 1’ and ‘ ent er’ t o perf orm t he calibrat ion. Alternate Method: This met hod does not require knowledge of syst em password. 1. Press ‘ Red X’ (clear) key prior t o ent ering any digit s on password screen. The menu screen displays t he f ollowing opt ions. 1 - Run Applicat ion – 2 - Perf orm Calibrat ion – X - Ret urn t o Login Screen – 2. Press ‘ 2’ key t o perf orm screen calibrat ion. 3. Af t er calibrat ion is complet e, press ‘ 1’ t o run cust omer applicat ion or ‘ X’ t o ret urn t o password menu screen. If no keys are pressed wit hin a f ew seconds, t he t erminal will aut omat ically ret urn t o t he password menu screen. March 1, 2012 3 MAINTENANCE The MX 900 Series t erminal has no user-maint ainable part s. The smart card implement at ion is a propriet ary hardware solut ion t hat has no serviceable part s. Cleaning the Terminal To clean t he t erminal, use a clean clot h slight ly dampened wit h wat er and a drop or t wo of mild soap. For st ubborn st ains, use alcohol or an alcohol-based cleaner. For best result s, use t he VeriFone Cleaning Kit (P/ N 02746-01). Note: Never use t hinner, t richloroet hylene, or ket one-based solvent s as AF t hey may det eriorat e plast ic or rubber part s. Do not spray cleaners or ot her solut ions direct ly ont o t he display. Cleaning the Display Screen Spray a non-scrubbing cleaner ont o a clot h or paper t owel and t hen clean t he screen wit h it . Do not spray cleaners or ot her solut ions direct ly ont o t he display. Magnetic Stripe Cleaner Dirt can lead t o magnet ic st ripe card reading problems. The magnet ic st ripe reader (MSR) should be cleaned on a regular basis using commercially available card cleaning cards. VeriFone cleaning card P/ N 02746-01 is recommended. Cleaning t he MSR should be down anywhere f rom daily, t o once a week depending on t he volume of t erminal usage. Smart Card Reader Do not at t empt t o clean t he smart card reader. Doing so may void t he warrant y. For smart card reader service, cont act your VeriFone dist ribut or or service provider. March 1, 2012 26 AF MX 900 Series Installation Guide March 1, 2012 4 TERMINAL SPECIFICATIONS Terminal Specifications This chapt er discusses power requirement s, dimensions, and ot her specif icat ions of t he MX 900 Series t erminals. • Power pack output requirements: 12W, 12-24VDC. Power • Power pack input requirements: 100-240VAC, 50/60Hz. • Operating temperature: 0° to 40° C (32° to 104° F) Environment al • Storage temperature: – 18° to + 66° C (0° to 150° F) Dimensions AF • Humidity: 15% to 95% relative humidity; no condensation MX 915 • Height: 56 mm (2.2 inches) • Width: 182 mm (7.2 inches) • Depth: 225 mm (8.9 inches) MX 925 • Height: 56 mm (2.2 inches) • Width: 218 mm (8.6 inches) • Depth: 230 mm (9.1 inches) Weight MX 915: 1.3 lbs. (0.6 kg) MX 925: 2.0 lbs. (0.9 kg) March 1, 2012 Hardware Requirements Speaker/Buzzer Speakers for Razor (stereo line out) Speaker Mini Razor (Mono Line out) Display 4.3", 7" USB Display capable for ECR type applications Dimmable LED's, HW must be capable of going into a hibernate or standby mode reducing power draw. Green Additional feature requirements are documented in the Green tab in this document Materials used must comply with all recycling as noted on the Green tab All screens >4.3" request for E* Compliancy Screen size Larger screen options > 5.7" requirements Battery Shelf >5yrs min 40k hours (Shelf Life) Life Wireless Antenna needs to either be integrated or appear as if it is. Stand cannot interfere with operation Contactless integrated into display screen/or hidden antenna - NO modular antenna as in the Spectrum Plus series Modularized FRU solution that is hidden from the customer USB Host and Device support Additional RFID, Bluetooth, RS232 to BT (using serial to emulate BT) communication options External Flash Upgradable locking/hidden USB, Memory stick or Micro SD upgrade Memory up to 32 GB support MX housing needs to support for a slot for an SD Memory card up to 32GB - No Payment Data Power supply Locking power supply integrated into chassis / Same power supply across all MX platforms / Can be done through wire management power supply cannot become inadvertantly unplugged Would like to standardize on one power supply for VX and MX products - cannot be done Power supply for Todays MX needs to be backwards compatibility POE PO-USB - Power Over USB - Europe request Plastic Plastics used for product must meet the requirements as by the quality requirements team for robustness locking For Kiosk applciations there needs to be an optional locking mechanism mechanism that will put the unit into a state where it can only be unlocked by a manager or store administrator the unit if removed without releasing the lock prior to removal. This needs to be an "opt in" feature by the customer. Touch Panel Touchpanel support - either stylus / finger input during signature capture with palm rejection in stylus mode Signature Signature capture capability that supports not only speed but also Capture pressure (and/or other biometric measures supported by signature pads) - Can be done through the stylus at an added cost - Need to ensure that componentry is available does not necessarily need to be ready at launch time. Reset Retain paperclip method of reset 28 AF MX 900 Series Installation Guide March 1, 2012 Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. INDEX ECR connect ion, t ailgat e mode 20 Et hernet LAN connect ion 21 Host PC 21 I/ O module connect ing 17 March 1, 2012 locat ion f or MX 900 Series 4 connect ing ECR Tailgat e 20 Et hernet LAN 21 I/ O module 17 mult iport cables 18 t o Host PC 21 t o USB host or hub 21 count ert op wedge, inst alling count ert op wedge I/ O modules 9 inst allat ion 8 MSAM cards 10 SD cards 10 acronyms, Inst allat ion Guide audience, Inst allat ion Guide disconnect ing 17 power up wit h 22 I/ O modules 9 inst allat ion I/ O modules 9 MSAM cards 10 MX 900 Series 3 opt ional component s 8 SD cards 10 select ing a locat ion 4 st and mount 5 wall mount 6 AF maint enance cleaning a t erminal 25 smart card reader 25 MSAM cards, inst alling 10 mult iport cables connect ing 18 disconnect ing 18 power up wit h 22 MX 900 Series hardware inst allat ion 3 specif icat ions 27 opt ional component s PIN prot ect ion measures 7 power up wit h I/ O module 22 wit h mult iport cable 22 SD cards, inst alling 10 specif icat ions, MX 900 Series 27 st and mount f or MX 900 Series 5 USB connect ion 21 wall mount f or MX 900 Series 30 AF MX 900 Series Installation Guide March 1, 2012
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