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Document ID | 175069 |
Application ID | P4YkqUJvT41aXHkuZnHDqQ== |
Document Description | NURIT 8000 User Manual |
Short Term Confidential | No |
Permanent Confidential | No |
Supercede | No |
Document Type | User Manual |
Display Format | Adobe Acrobat PDF - pdf |
Filesize | 90.34kB (1129307 bits) |
Date Submitted | 2001-10-19 00:00:00 |
Date Available | 2002-03-18 00:00:00 |
Creation Date | 2001-10-10 12:07:05 |
Producing Software | Acrobat PDFWriter 5.0 for Windows |
Document Lastmod | 2001-05-18 14:42:23 |
Document Title | 8000man_b.doc |
Document Creator | Microsoft Word |
Document Author: | danhuynh |
LIPMAN USA, INC.
Instruction Guide Series
NURIT 8000
User Manual
INSTRUCTION GUIDE SERIES
NURIT 8000 User
Manual
Lipman USA Inc.
50 Gordon Drive
Syosset, New York, USA 11719
Phone 516.484.9898 • Fax 516.484.9057
WARNING
Changes or modifications to this unit not expressly approved by
the party responsible for compliance could void the user's
authority to operate the equipment.
FCC compliance statement
This equipment has been tested to be found to comply with the limits for class A digital
device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Class A limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in ac cordance with the instructions, may cause interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult your dealer or an experienced technician for help.
FCC requirements
The Federal Communications Commission (FCC) has established rules permitting this
device to be directly connected to the telephone network. Standardized jacks are used for
these connections. This equipment should not be used on party or coin lines.
If this devise is malfunctioning, it may be causing harm to the telephone network; this devise
should be disconnected until the source of the problem can be determined and until repair
has been made. If this is not done, the telephone company may temporarily disconnect
service.
The telephone company may make changes in its technical operations and procedures; if
such changes affect the compatibility or use of this devise, the telephone company is
required to give adequate notice of the changes. You will be advised to file a complaint with
the FCC.
If the telephone company requests information on what equipment is connected to their
lines, inform them of:
One.The telephone number this unit is connected to
Two.The ringer equivalence number: 0.3B
Three.The USOC jack required: RJ-11C
Four.The FCC Registration number: 3D7ISR-25066-DT-E
The Ringer Equivalence Number (REN) is used to determine how many devices can be
connected to your telephone line. In most areas, the sum of the RENs of all devices on any
one line should not exceed five (5). If too many devices are attached, they may not ring
properly.
For a product that has the potential to be used in a body worn configuration and has not
been certified with a specific accessory device(s):
"For body worn operation, this device has been tested and meets FCC RF exposure
guidelines when used with an accessory that contains no metal and that positions the device
a minimum of 1.5cm from the body. Use of other accessories may not ensure compliance
with FCC RF exposure guidelines."
ii
1
Chapter
C H A P T E R
OPERATION
OPERATIONAL OVERVIEW
This chapter explains the various instructions required in operating the NURIT 8000
POS/EDC Terminal. The terminal keyboard allows for selecting specific transaction
types, entering of data, and performing various functions. In this manual, transactions,
operations, and specific functions available with the NURIT 8000 is explained.
Setting Time and Date
If the time and date need to be adjusted in the NURIT 8000, it can be changed
manually. Please refer to page 39 for the correct procedure.
Performing a Sale
To perform a credit card sale:
1.
At the CREDIT.....SALE, ACCOUNT ? prompt, swipe the credit
card, or manually key in the account number and expiration date.
2.
The terminal will prompt to enter in the amount (DO NOT PRESS THE
DECIMAL POINT).
3.
The terminal will then dial, process, give an approval code, and print a
receipt that reads SALE on top.
Credit Return
A refund to a customer’s credit card account can be done if the original sale is from a
different batch (if the sale and refund are in the same batch refer to page 3 -Voids ),
otherwise, a refund is done as follows:
1. At CREDIT.....SALE, ACCOUNT? press the <é
é > or <ê
ê>
keys
repeatedly
until
the
terminal
reads:
CREDIT......RETURN, ACCOUNT ?
2. Swipe the card, or key in the account number manually.
3. Key in the amount to be refunded, and press .
4. Terminal will then prompt you to enter an authorization
number. Key in the six digit approval code on the original
sale receipt, and press .
5. The terminal will print a receipt that reads RETURN on
top.
Verify
This function is used to ensure that a customer has adequate funds on their
credit card (THIS DOES NOT CHARGE THE CUSTOMER’S
ACCOUNT).
1. At CREDIT.....SALE, ACCOUNT? press the <é
é > or <ê
ê>
keys repeatedly until the terminal reads: CREDIT...VERIFY,
ACCOUNT ?
2. Swipe the credit card, or key in the account number and
expiration date manually.
3. Type in the amount to be verified, and press .
4. The terminal will dial and process the transaction.
5. A receipt will print, and read VERIFIED on top.
NOTE: The authorization number given during the verification can be
used for a Forced Sale. There is no need to call for a second
authorization.
Forced Transaction
When voice authorization has been obtained on a customer’s credit card, a
Forced Sale should be done to process the transaction.
1.
At CREDIT.....SALE, ACCOUNT? press the <é
é > or <ê
ê>
keys repeatedly until the terminal reads: CREDIT.....
FORCED, ACCOUNT ?
2.
Swipe the card, or key in the account number and expiration
date manually.
3.
Enter in the amount that has already been authorized and press
.
4.
The terminal will then prompt to enter the authorization
number that was obtained through voice authorization.
5.
The terminal will then display, “APPROVED.” A receipt will
print and read TICKET ONLY on top.
NOTE: Since an authorization has already been obtained, there is no
need for the terminal to dial out for a second approval. This is also
dependent on the host protocols. However, the customer does have to
sign the receipt.
VOIDS
Void a Credit Sale
A void of a credit card sale can be done, if the original sale was performed in
the same batch. To void a transaction:
1. At CREDIT.....SALE, ACCOUNT? press the <é
é > or <ê
ê>
keys
repeatedly
until
the
CREDIT....VOID/SALE, ACCOUNT ?
terminal
reads:
2.
Swipe the credit card or key in the account number and
expiration date manually.
3.
Enter in the amount of the SALE to be voided, and press
. Depending on how your terminal has been
programmed, the terminal may, or may not dial for an approval.
Void a Return
A Void Refund is done, if the original return is from the same batch. If the
refund is from a different batch, you will not be able to perform a void
return, (check with your processing bank for instructions on handling the
transaction), otherwise, a void refund is done as follows:
1. At CREDIT.....SALE, ACCOUNT? press the <é
é > or <ê
ê>
keys repeatedly until the terminal reads: CREDIT....VOID/
RTRN, ACCOUNT ?
2. Swipe the credit card or key in the account number and
expiration date manually.
3. Enter in the amount of the RETURN to be voided, and press
.
4. The terminal will display “APPROVED” and print a
receipt. Depending on how your terminal has been
programmed, the terminal may or may not dial for an
approval.
Void a Forced Sale
A void of a credit forced sale is done if the original forced sale was
performed in the same batch. (If the forced sale is from a different batch
refer to page 1 - RETURN ), otherwise, a Void Forced Sale is done as
follows:
1. At CREDIT.....SALE, ACCOUNT? press the <é
é > or <ê
ê>
keys
repeatedly
until
the
CREDIT.....VOID/FRCD, ACCOUNT ?
terminal
reads:
2. Swipe credit card or key in account number and expiration
date manually.
3. Enter in amount of FORCED SALE to be voided and press
.
4. Terminal will display “APPROVED” and print a receipt.
Depending on how your terminal has been programmed, the
terminal may or may not dial in for an approval. Void Forced is
used only to void a transaction with “TICKET ONLY” printed on
top of the original receipt.
OR
Follow the steps in Chapter 2, on page 55 to void by transaction
number.
DEBIT TRANSACTIONS
A debit transaction can only be done using a bank issued debit card, and
there must be a PIN pad connected to the terminal.
Debit Sale
Follow these steps to process a debit card:
1. At CREDIT.....SALE, ACCOUNT ?, press , until
your terminal displays: DEBIT...SALE, ACCOUNT ?
2. Swipe the debit card (debit account numbers can NOT be
keyed in manually). It must be swiped.
3. Key in the amount of the sale, and press .
4. The terminal will prompt to enter in a CASH BACK
amount. If the customer does not want to get cash back,
press to bypass this option.
5. The terminal will display: PLEASE ENTER PIN ON THE
PIN PAD>>. PIN pad will beep and prompt the customer to
enter PIN number on the pad.
6. The terminal will dial, process, and print receipt.
Debit Return
Please keep in mind, that this transaction is host specific. Therefore, this transaction
may not be available.
1.
At CREDIT.....SALE, ACCOUNT ?, press ,
until
your
terminal
displays:
DEBIT...SALE,
ACCOUNT ?
2.
Press the <é
é > or <ê
ê > keys repeatedly until the terminal
reads: DEBIT….RETURN, ACCOUNT.
3.
Swipe the debit card (debit account numbers can NOT be
keyed in manually). It must be swiped.
4.
Key in the amount of the return, and press .
5.
The terminal will then prompt to enter the authorization
from the original sale receipt. Key in six digit code and
press .
6.
The terminal will display: PLEASE ENTER PIN ON THE
PIN PAD>. PIN Pad will beep and prompt the customer
to enter the PIN number on the pad.
7.
The terminal will dial, process, and print receipt reading
RETURN at the top.
Debit Forced Sale, Void Sale/Return/Forced, and Verify
These transaction types are not available with most host processors.
CHECK TRANSACTIONS
To perform a check transaction, follow these steps:
1. At CREDIT.....SALE, ACCOUNT ?, press until
the terminal displays: CHECK... VERIFY, AMOUNT ?
2. Enter the amount of the check, and press .
3. Enter the MICR number (this number is usually the account
number on the bottom of the check), or feed check through
a check reader. The terminal will prompt different
information depending on the check host.
4. Press . Terminal will print receipt.
ELECTRONIC BENEFITS TRANSFER (EBT)
A special EBT card must be used to perform a sale or receive cash. Follow
these steps to process an EBT card:
1.
At CREDIT.....SALE, ACCOUNT ?, press
until your terminal displays: EBT ...SALE, ACCOUNT?
2.
Swipe the EBT card, or manually enter the account
number including the expiration date, or if required, the
‘GEN’ number.
3.
Terminal will display:
1.
2.
FOODSTAMP
CASH BENEFIT
4.
Make selection by pressing correct numbered key.
Terminal will display: EBT…..SALE, AMOUNT 0.00
5.
Enter in the amount of the sale and press .
6.
If option 2, CASH BENEFIT was selected, terminal will
prompt to enter in a cash back amount. If the customer
does not want to receive cash back, press to
bypass this option.
7.
The terminal will display: PLEASE ENTER PIN ON PIN
PAD, and PIN pad will beep to prompt the customer to
enter the PIN number on the pad.
8.
The terminal will dial, process, and print out a receipt.
CASH TRANSACTIONS
The Cash EDC mode must be turned on, to perform cash transactions.
Refer to Chapter 2, page 30.
To perform a Cash Sale:
1.
At CREDIT.....SALE, ACCOUNT ?, press
until your terminal displays: CASH ...SALE, AMOUNT?
2.
Key in the amount of the sale and press .
Terminal will print receipt.
To perform a Cash Return:
1.
At CREDIT.....SALE, ACCOUNT ?, press
until your terminal displays: CASH ...SALE, AMOUNT?
8.
Press the <é
é > or <ê
ê > keys repeatedly until the terminal
reads: CASH….RETURN, AMOUNT.
2.
Key in the amount of the return. Terminal will print a
receipt.
NOTE: Transaction types Void Sale, Void Return, Void Forced,
Forced, and Verify are not applicable with Cash EDC.
Phone Card Activation
To Activate a Phone Card:
1. At CREDIT.....SALE, ACCOUNT ?, press
until your terminal displays: PHONE CARD, SWIPE
CARD?
2.
Swipe Phone Card to be activated.
3.
Key in amount of activation and press .
4.
Key in Clerk Number and press .
5.
Confirm correct amount for activation and press
.
6.
Terminal will dial, and print receipt with confirmation of
activation.
NOTE: Transaction types Void Sale, Void Return, Void Forced, Return,
Forced, and Verify are not applicable with Phone Card Activation
Batching
To perform a batch release, or settlement of transactions stored in the
NURIT 8000 memory, the following must be done at the end of each work
day:
1. At CREDIT.....SALE, ACCOUNT ?, press .
2. Terminal will display:
CHOOSE A FUNCTION
1. REPORT
3. REVIEW
2. BATCH
4. FIND
Press to see
the list of hot keys.
3. Press <6>. Terminal will display:
1. CREDIT HOST (host name)
2. DEBIT HOST (host name)
3. EBT HOST (host name)
4. Press the correct numbered key. Terminal will dial out to
the host processor. If batch was approved, a batch response
will print, and a current report will be generated.
Auto Close
If a terminal is programmed for auto batch, the host will close the batch
automatically each night, at a specific time, and print a batch report.
However, the report will only clear at the time of the first attempted sale,
after your set batch time. Although your terminal will be programmed for
auto batch, you may still have the option to batch manually.
C H A P T E R
MENU
The NURIT 8000 has a menu with several options that control some of the
terminal’s basic operational functions, and can be manually changed (refer to
Appendix B). The menu is divided into main menus and sub-menus that can
be accessed by pressing the