Verifone UX300400 POS terminal User Manual

VeriFone Inc POS terminal

Contents

UX400_USER MSNUAL

VeriFone Part Number DOC159-033-EN-A, Revision A.3UX400 CTLS ReaderInstallation Guide
All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the writtenpermission of VeriFone, Inc.The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure theaccuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs arefor illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample programbefore placing the software into productive use. This document, including without limitation the examples and software programs, issupplied “As-Is.”VeriFone, Inc.2099 Gateway Place, Suite 600San Jose, CA, 95110 USAwww.verifone.comVeriFone Part Number DOC159-033-EN-A, Revision A.3UX400 CTLS Reader Installation Guide© 2013 VeriFone, Inc.VeriFone, the VeriFone logo, Omni, VeriCentre, Verix, and ZonTalk are registered trademarks of VeriFone. Other brand names ortrademarks associated with VeriFone’s products and services are trademarks of VeriFone, Inc. All other brand names and trademarks appearing in this manual are the property of their respective holders. Comments? Please e-mail all comments on this document to your local VeriFone Support Team.
UX400 CTLS READER INSTALLATION GUIDE 3CONTENTSPREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Conventions and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Device Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Exceptional Ease of Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Contactless Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Setup Selecting Reader Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Unpacking the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Examining the CTLS Reader Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Front Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Back Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Connecting Unit to a Controlling Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Contactless Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Mounting the Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Using the Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Conducting a Contactless Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Specifications Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17External Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17CTLS Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Peripheral Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Maintenance andCleaning Additional Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Potentially Explosive Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Service and Support Service Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Cleaning Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23TroubleshootingGuidelines Transactions Fail to Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
CONTENTS4UX400 CTLS READER INSTALLATION GUIDE
UX400 CTLS READER INSTALLATION GUIDE 5PREFACEThis guide is the primary source of information for setting up and installing the UX400 CTLS Reader.AudienceThis guide describes the CTLS reader’s features, and provides the basic information for its installation and configuration.OrganizationThis guide is organized as follows:Chapter 1, Device Overview. Provides an overview of the reader.Chapter 2, Setup. Explains setup and installation of the device, selecting a location, and establishing connections with other devices.Chapter 3, Specifications. Discusses the power requirements and dimensions of the CTLS device.Chapter 4, Maintenance and Cleaning. Explains maintenance of the CTLS device.Chapter 5, Service and Support. Provides information on contacting your VeriFone service provider and information on how to order accessories or documentations from VeriFone.Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines should you encounter a problem with unit installation and configuration.RelatedDocumentationTo learn more about the reader, refer to the following set of documents and their associated VeriFone Part Numbers (VPNs).UX400 CTLS Reader Certifications and Regulations SheetVPN - DOC159-031-EN-AUX400 CTLS Reader Quick Installation Guide VPN - DOC159-032-EN-AUX400 CTLS Reader Reference Guide VPN - DOC159-034-EN-AUX300 Manual Card Reader Certifications and Regulations SheetVPN - DOC159-021-EN-AUX300 Manual Card Reader Quick Installation Guide VPN - DOC159-022-EN-AUX300 Manual Card Reader Installation Guide VPN - DOC159-023-EN-AUX300 Manual Card Reader Reference Guide VPN - DOC159-024-EN-A
PREFACEConventions and Acronyms6UX400 CTLS READER INSTALLATION GUIDEConventions andAcronymsThis section describes the conventions and acronyms used in this guide.DocumentConventionsVarious conventions are used to help you quickly identify special formatting. Table 1 describes these conventions and provides examples of their use.Table 1 Document ConventionsConvention Meaning ExampleBlue Text in blue indicates terms that are cross referenced.See Conventions and Acronyms.The pencil icon is used to highlight important information.If exchanging cables use a VeriFone-approved cable.The caution symbol indicates possible hardware or software failure, or loss of data.Avoid placing metallic objects at the front of the card readerThe lightning symbol is used as a warning when bodily injury might occur.For safety, do not string cables or cords across a walkway.NOTECAUTIONWARNING
PREFACEConventions and AcronymsUX400 CTLS READER INSTALLATION GUIDE 7Acronym DefinitionsVarious acronyms are used in place of the full definition. Table 2 presents acronyms and their definitions. Table 2 Acronym DefinitionsAcronym DefinitionsCTLS ContactlessEMV Europay, MasterCard and Visa; a global standard of ICIC Integrated CircuitLED Light-Emitting DiodeMRA Merchandise Return AuthorizationNFC Near Field CommunicationRF Radio FrequencyRJ-45 Registered Jack 45 modular connectorSingle CI Single Contactless InterfaceSMA SubMiniature version A connector. A semi-precision coaxial RF connector. See RF.SPI Serial Peripheral Interface
PREFACEConventions and Acronyms8UX400 CTLS READER INSTALLATION GUIDE
UX400 CTLS READER INSTALLATION GUIDE 9CHAPTER 1Device OverviewThis chapter provides a brief description of VeriFone’s UX400 CTLS Reader.The device is a contactless payment device that works with the UX300 host device. The reader supports transactions in a variety of environments, specifically outdoor and unattended markets.Features andBenefitsThe UX400 is VeriFone’s contactless acceptance peripheral device, designed to connect to the UX300 unit. It creates an economical solution for merchants who are looking to expand their payment acceptance options. The contactless card reader allows a customer to quickly pay for items using their contactless card and tapping it near, or on the device, thus completing their transaction with speed and ease, without further input.Exceptional Ease ofUseThe following features of the device simplifies transactions in various environments:•Integrated proximity sensors for system wake-up from low power mode with card presence.•CTLS logo placement on device for optimized user experience.•Bright LEDs to display card transaction progress.•Buzzer for audio confirmation of contactless transactions.•Compact, sleek, and stylish shape.•Quick and easy to use.•Rugged and reliable design.•Conducive design supports payment transactions in a variety of payment situations, such as transportation, vending, and kiosk environments.ComplianceThe following EMVCo features of the device ensure secure contactless transactions:•EMV CTLS Level 1 and Level 2 Type ApprovalNOTEThe implementation of the LED color configuration varies by (or may not be present in some) regional locations.
DEVICE OVERVIEWFeatures and Benefits10 UX400 CTLS READER INSTALLATION GUIDEContactlessCapabilitiesThe device includes the following contactless capabilities:•VeriFone’s advanced contactless architecture future-proofs your investment with Single Contactless Interface (SingleCI), and side-by-side application architecture systems.•Supports contactless cards as well as NFC phones, supporting the following protocols:•ISO 14443 A&B•MiFare (MiFare + / DESfire)•ISO 18092 Active Communications (NFC — peer-to-peer mode)•FeliCa•PayPass•payWave
SETUPUnpacking the Shipping Carton12 UX400 CTLS READER INSTALLATION GUIDEUnpacking theShipping CartonOpen the shipping carton and carefully inspect its contents for possible tampering or shipping damage.The shipping carton comes with the following:•The UX400 contactless reader•1 SMA (RF) cable•1 RJ45 host communication connectorTo unpack theshipping carton 1Remove the unit from the shipping carton. The standard package contains:•CTLS unit•1 SMA coaxial cable•1 communication cable for communicating with the UX300 card reader.Refer to Accessories and Documentation for more information about the device’s related accessories.2Remove any protective wrap before mounting the unit.3Save the shipping carton and packing material for future repacking or moving of the device.CAUTIONRemove any protective plastic over the front display before use, or the unit may not work properly.WARNINGDo not use a unit that has been damaged.If a label or component appears damaged, please notify the shipping company and your VeriFone service provider immediately.
SETUPExamining the CTLS Reader FeaturesUX400 CTLS READER INSTALLATION GUIDE 13Examining theCTLS ReaderFeaturesBefore you continue the installation process, notice the features of the reader (see Figure 1 and Figure 2).Figure 1 UX400 Front ViewFigure 2 UX400 Rear ViewFront FunctionsThe front of the contactless device shows the following:•Customer-view indicator LEDs•The CTLS logo•Mounting stud holesBack FunctionsThe rear of the contactless device shows the following connectors:•RJ-45 host communication connector•SMA (RF) antenna connectorVeriFoneLEDSCTLS LOGOMOUNTING STUD HOLESMOUNTING STUD HOLESRJ45 HOSTCONNECTOR SMACONNECTOR
SETUPConnecting Unit to a Controlling Device14 UX400 CTLS READER INSTALLATION GUIDEConnecting Unitto a ControllingDeviceThe device’s rear panel has two ports for connection to the UX300 controlling device:•RJ45–8-pin host connector•SMA connectorBoth connections are necessary for using the contactless unit.To connect to theUX300 1Connect the RJ-45 plug to the rear of the contactless unit.2Connect the 8-pin connector to the UX300 unit.3Screw in the SMA connector to the rear of the contactless unit.4Screw in the SMA connector the UX300 unit. For further cabling instructions, see Figure 3Figure 3 UX400 – UX300 Cabling ConnectionsContactlessSupportThis device supports the global contactless program specifications from American Express, MasterCard, Visa, Discover, ISIS SmartTap, and Google Wallet with virtually no changes to existing payment hardware or software.NOTEThe cables used to connect to the UX300 unit are: CBL159-302-02-X for SMA connection, and CBL159-301-01-X for data connection.See Accessories and Documentation for cable ordering information.RJ-45SMASMAUX3008-PinNOTETo disconnect cables, use the same steps described above in reverse. If exchanging cables, use a VeriFone-approved cable. See Accessories and Documentation for cable ordering information.
SETUPMounting the ReaderUX400 CTLS READER INSTALLATION GUIDE 15Mounting theReaderThe reader is designed to be flush-mounted to the mounting surface, without further need for any external mounting devices.To mount the CTLSdevice 1Peel off the plastic liner from the front of the unit.2Align the unit’s stud holes with the stud holes of your mounting surface.3Flush-mount the reader and secure the unit with M5 nuts.Figure 4 Mounting the ReaderCAUTIONEnsure that your mounting frame has a thickness of 2 mm.NOTEYour mounting surface may have different installation instructions. Refer to your mounting device’s user guide for further instructions.CAUTIONAvoid placing metallic objects at the front of the card reader.NOTEUse M5 mounting studs with a minimum length of 12 mm.Tighten the nuts using a recommended tightening torque of 7.0 kgfcm.1 2 3
SETUPUsing the Reader16 UX400 CTLS READER INSTALLATION GUIDEUsing theReaderThe contactless reader is only active when signaled by an application for the conduction of a contactless card transaction.When active, the device’s contactless logo lights up.Conducting aContactlessTransactionTo conduct a contactless transaction, hold the card (within 4 cm) or gently tap against the surface of the contactless antenna, marked by the logo .The contactless unit uses various audible and visual confirmations to confirm transactions.Figure 5 Conducting a Contactless TransactionNOTEThe actual audible and visual confirmations may vary depending on regional and customer requirements.
UX400 CTLS READER INSTALLATION GUIDE 17CHAPTER 3SpecificationsThis chapter discusses power requirements, dimensions, and other specifications of the contactless reader.Power Consumption•Power consumption mode: 450mW, maximum•Sleep mode: 0.3WTemperature•Operating temperature: -20°C – 70°C (-4°F – 158°F)•Storage temperature: -25°C – 70°C (-13°F – 158°F)•Relative humidity: 5% to 90% RH non-condensingExternalDimensions•Length: 96 mm (3.78 in)•Width: 99 mm (3.9 in)•Depth: 46 mm (1.81 in)Weight•Unit weight: 142 gr (5 oz)CTLS Card Reader•4 LEDs for CTLS indicationsPeripheral Ports•RJ45 host communication port•SMA (RF) antennaCommunication•SPI:•I2C:NOTEIf this device is to be used in the Nordic countries, or in any environment where the temperature range exceeds the product’s operating temperature, it is the responsibility of the integrators to ensure that the ambient environment is controlled in such a way to ensure that the product operates within the specified temperature range.
SPECIFICATIONS18 UX400 CTLS READER INSTALLATION GUIDE
UX400 CTLS READER INSTALLATION GUIDE 19CHAPTER 4Maintenance and CleaningYour contactless device is a product of superior design and craftsmanship and should be treated with care. It has no user-serviceable parts. The following suggestions will help you protect your warranty coverage.•Do not store the device in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.•Do not store the device in cold areas. When the device returns to its normal temperature, moisture can form inside the device and damage electronic circuit boards.•Do not drop, knock, or shake the device. Rough handling can break internal circuit boards and fine mechanics.•Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the device. Use only a soft, clean, dry cloth for cleaning. These suggestions apply equally to your contactless device, or any of its attachments or accessories. If your device is not working properly, take it to the nearest VeriFone-authorized service provider for servicing or replacement.AdditionalSafetyInformationThe following is additional information for your safety in using this device.PotentiallyExplosiveEnvironmentsWhen using the device in areas with potential risk of explosion, such as petrol stations, follow the advice of all signs and instructions. If there has been a leak, do not use this device.CAUTIONNever use thinner, trichloroethylene, or ketone-based solvents – they can deteriorate plastic or rubber parts.
MAINTENANCE AND CLEANINGAdditional Safety Information20 UX400 CTLS READER INSTALLATION GUIDE
UX400 CTLS READER INSTALLATION GUIDE 21CHAPTER 5Service and SupportFor UX400 problems, contact your local VeriFone representative or service provider.For device product service and repair information:•USA – VeriFone Service and Support Group, 1-800-834-4366, Monday - Friday, 8 A.M. - 8 P.M., eastern time.•International – Contact your VeriFone representative.Service ReturnsBefore returning the CTLS reader to VeriFone, you must obtain a Merchandise Return Authorization (MRA) number. The following procedure describes how to return one or more CTLS units for repair or replacement (U.S. customers only).1Gather the following information from the printed labels (see Figure 6) on the bottom of each unit to be returned:•Product ID, including the model and part number. For example,“M159-400-xx-WWB” and “PTID xxxxxxxx.”•Serial number (S/N xxx-xxx-xxx).2Within the United States, call VeriFone toll-free at 1-800-834-4366.3Select the MRA option from the automated message. The MRA department is open Monday–Friday, 8 A.M.–8 P.M., eastern time.NOTEInternational customers, please contact your local VeriFone representative for assistance with your service, return, or replacement.
SERVICE AND SUPPORTService Returns22 UX400 CTLS READER INSTALLATION GUIDE4Give the MRA representative the information gathered in Step 1.If the list of serial numbers is long, you can fax the list, along with the information gathered in Step 1, to the MRA department at 1-727-953-4172 (U.S.).•Please address the fax clearly to the attention of the “VeriFone MRA Dept.”•Include a telephone number where you can be reached and your fax number.•You will be issued MRA number(s) and the fax will be returned to you.5Describe the problem(s) and provide the shipping address where the repaired or replacement unit must be returned.6Keep a record of the following items:•Assigned MRA number(s).•VeriFone serial number assigned to the unit you are returning for service or repair (serial numbers are located on the bottom of the unit, see Figure 6).•Shipping documentation, such as air bill numbers used to trace the shipment.•Model(s) returned (model numbers are located on the VeriFone label on the bottom of the unit). Figure 6 Information Labels on Unit BottomNOTEOne MRA number must be issued for each unit you return to VeriFone, even if you are returning several of the same model.MODEL ANDSERIAL NUMBERS
SERVICE AND SUPPORTAccessories and DocumentationUX400 CTLS READER INSTALLATION GUIDE 23Accessories andDocumentationVeriFone produces accessories and documentation for the contactless reader. When ordering, please refer to the part number in the left column.VeriFone Online Store at www.store.verifone.com•USA – VeriFone Customer Development Center, 1-800-834-4366, Monday - Friday, 7 A.M. - 8 P.M., eastern time•International – Contact your VeriFone representativeCablesThe following cables can be used with the CTLS unit. Contact your local VeriFone distributor to determine which cable fits your needs:Various others, depending on what they connect to. Contact your local VeriFone representative or service provider to identify the best cable for your needs.Cleaning KitDocumentationCBL159-301-01-X RJ-45–8-pin connector.UX300–UX400 host communication cable.CBL159-302-01-X SMA connector.RF coaxial cable connector from the UX400 to UX300.02746 VeriFone Cleaning KitUX400 CTLS Reader Certifications and Regulations SheetVPN - DOC159-031-EN-AUX400 CTLS Reader Quick Installation Guide VPN - DOC159-032-EN-AUX400 CTLS Reader Reference Guide VPN - DOC159-034-EN-AUX300 Manual Card Reader Certifications and Regulations SheetVPN - DOC159-021-EN-AUX300 Manual Card Reader Quick Installation Guide VPN - DOC159-022-EN-AUX300 Manual Card Reader Installation Guide VPN - DOC159-023-EN-AUX300 Manual Card Reader Reference Guide VPN - DOC159-024-EN-A
SERVICE AND SUPPORTAccessories and Documentation24 UX400 CTLS READER INSTALLATION GUIDE
UX400 CTLS READER INSTALLATION GUIDE 25CHAPTER 6Troubleshooting GuidelinesThis chapter lists possible malfunctions that may occur while operating a UX400 device and the appropriate corrective action. If the problem persists - even after performing the outlined guidelines, or if the problem is not described, contact your local VeriFone representative for assistance.TransactionsFail to ProcessIf a contactless transaction fails to process:•Perform a test transaction using one or more different contactless cards to ensure the problem is not a defective card.•Ensure that you are conducting the contactless transaction properly (see Using the Reader).•Ensure that all cables and external power connections are connected properly to the contactless unit and all external devices (see Connecting Unit to a Controlling Device).•If the problem persists, contact your local VeriFone representative.NOTEThe unit comes equipped with tamper-evident labels. The reader contains no user-serviceable parts. Do not, under any circumstance, attempt to disassemble the unit. Perform only those adjustments or repairs specified in this guide. For all other services, contact your local VeriFone service provider. Service conducted by parties other than authorized VeriFone representatives may void any warranty.CAUTIONNot all units require use of a power supply.Using an incorrectly rated power supply may damage the unit or cause it not to work properly. Before troubleshooting, ensure that the power supply used to power the unit matches the requirements specified on the back of the unit (see Specifications for detailed power supply specifications). If not, obtain the appropriately rated power supply before continuing with troubleshooting.
UX400 CTLS ReaderInstallation GuideVeriFone Part Number DOC159-033-EN-A, Revision A.3VeriFone, Inc.2099 Gateway Place, Suite 600San Jose, CA, 95110 USATel: (800) VeriFone (837-4366)www.verifone.com
*DOC159-031-EN-A*c 2013 VeriFone, Inc. All rights reserved. 2099 Gateway Place, Suite 600San Jose CA 95110Tel: 800 VeriFone (837-4366)www.verifone.comUX400 CTLS Reader Certifications and RegulationsVeriFone Part Number: DOC159-031-EN-A Revision AElectricalThe reference input power rating for the UX400 CTLS Reader is 450mW max.Location – Electrical ConsiderationsDo not install this device near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example: air conditioners, neon signs, electric motors, high-frequency or magnetic security devices).WARNING! This device contains sensitive electronic components that can be permanently damaged if exposed to excessive shock, electrical interference or vibration.EquipmentRepairsDo not, under any circumstances, attempt any service, adjustments, or repairs on this equipment. Instead, contact your local VeriFone distributor or service provider for assistance. Failure to comply may void the product warranty.DamageCarefully inspect the shipping carton and its contents for any damage. If the UX400 CTLS Reader or any product component appears damaged or tampered, immediately notify the shipping company and your VeriFone distributor or service provider.Do not use a device that has been damaged or tampered with.Cleaners and SolventsNever use thinner, trichloroethylene, or ketone-based solvents to clean the device — they may deteriorate the plastic and rubber parts. For best results, use a clean cloth dampened with water and mild soap. To remove stubborn stains, use alcohol or an alcohol-based cleaner.UX400 CTLS Reader Certifications and RegulationsFCC ComplianceThe following product has been tested and certified as compliant with the regulations and guidelines set forth in Part 15 of FCC Rules:Manufacturer: VeriFone, Inc.Brand, Model: UX400 CTLS ReaderPart 15 of FCC RulesThis device complies with the limits for a Class B digital device as specified in Part 15 of FCC Rules which provide reasonable protection against harmful interference in a residential area.This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:1This device may not cause harmful interference; and,2This device must accept any interference received, including interference that may cause undesired operation. This equipment generates and uses radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. In the unlikely event that there is interference to radio or television reception (which can be determined by turning the equipment off and on), the user is encouraged to try to correct the interference by one or more of the following measures:• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult with the dealer or ask an experienced radio/TV technician for help.Any changes or modifications to this equipment not expressly approved by VeriFone could void the user’s authority to operate this equipment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC Rules.RF ExposureThis device was verified for RF exposure. To comply with Council Recommendation 1999/519/EC, IC RSS-102, and FCC RF exposure requirements, a minimum separation distance of 20 cm must be maintained between the user's body and the device, including the antenna. Any metallic components should be far from this device. Conditions that do not meet these requirements may not comply with Council Recommendation 1999/519/EC, IC RSS-102 and FCC RF exposure requirements and should be avoided.To comply with the FCC RF exposure compliance requirements, make sure to use only the antenna that is included with the device. This device and its antenna must not be in the same location or operating in the same area in conjunction with any other antenna or transmitter.Legal Terms and Conditions Regarding PCI SSC ApprovalsPCI SSC’s approval only applies to PEDs that are identical to the PED tested by a PCI Security Standards Council recognized laboratory. If any aspect of the PED is different from that which was tested by the laboratory - even if the PED conforms to the basic product description contained in the letter, then the PED model should not be considered approved, nor promoted as approved. For example, if a PED contains firmware, software, or physical construction that has the same name or model number as those tested by the laboratory, but in fact are not identical to those PED samples tested by the laboratory, then the PED should not be considered or promoted as approved.No vendor or other third party may refer to a PED as “PCI Approved,” nor otherwise state or imply that PCI SSC has, in whole or part, approved any aspect of a vendor or its PEDs, except to the extent and subject to the terms and restrictions expressly set forth in a written agreement with PCI SSC, or in an approval letter. All other references to PCI SSC’s approval are strictly and actively prohibited by PCI SSC.When granted, an approval is provided by PCI SSC to ensure certain security and operational characteristics important to the achievement of PCI SSC’s goals, but the approval does not under any circumstances include any endorsement or warranty regarding the functionality, quality, or performance of any particular product or service. PCI SSC does not warrant any products or services provided by third parties. Approval does not, under any circumstances, include or imply any product warranties from PCI SSC, including, without limitation, any implied warranties of merchantability, fitness for purpose or noninfringement, all of which are expressly disclaimed by PCI SSC. All rights and remedies regarding products and services, which have received an approval, shall be provided by the party providing such products or services, and not by PCI SSC or the payment brand participants.This equipment operates on a secondary basis. It is not entitled to protection from harmful interference, even for stations of the same type, and may not cause interference to systems operating on a primary basis.Recycling: DO NOT DISCARD! UNIT MUST BE RECYCLED OR DISPOSED OF PROPERLYFor proper disposal instructions go to http://recycle.verifone.com/Please retain this sheet for future reference.continued on rear cover

Navigation menu