Verifone VX685GC Point of Sales Terminal User Manual VX 685 VX 690 Installation Guide

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VX 685/VX 690
Installation Guide
Verifone Part Number DOC260-003-EN-C, Revision C
VX 685/VX 690 Installation Guide
© 2015 Verifone, Inc.
All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written
permission of Verifone, Inc.
The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the
accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are
for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program
before placing the software into productive use. This document, including without limitation the examples and software programs, is
supplied “As-Is.”
Verifone, the Verifone logo, VeriCentre, and Verix are registered trademarks of Verifone. Other brand names or
trademarks associated with Verifone’s products and services are trademarks of Verifone, Inc.
All other brand names and trademarks appearing in this manual are the property of their respective holders.
Comments? Please e-mail all comments in this document to your local Verifone Support Team.
Verifone, Inc.
2099 Gateway Place, Suite 600
San Jose, CA, 95110 USA
www.verifone.com
Verifone Part Number DOC260-003-EN-C, Revision C
CONTENTS
PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 1
Terminal Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Exceptional Ease of Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Performance and Durability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contactless Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communication Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Differences Between VX 685 and VX 690 Terminals . . . . . . . . . . . . . . . . . . . . .
10
10
10
11
11
11
CHAPTER 2
Setup Terminal Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inside the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Terminal Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connection Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Roll. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MSAM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Micro SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Optional Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Terminal Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Base Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Charging Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BT Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Terminal and Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dial-up and Ethernet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Powered Serial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
External Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3G, GPRS, and GPS Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
GPS Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3G/GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VX 690 BT/Wi-Fi Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bluetooth Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13
13
14
14
15
15
16
16
17
18
20
20
21
21
21
22
24
24
24
25
26
27
28
28
28
28
29
29
VX 685/VX 690 INSTALLATION GUIDE
Wireless Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contactless Smart Card Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
34
34
35
35
CHAPTER 3
Specifications Power Rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
External Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Primary Smart Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SAM Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Peripheral Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
37
37
37
37
37
37
37
37
38
38
38
38
CHAPTER 4
Maintenance and Additional Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Cleaning
Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Potentially Explosive Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Card Readers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
CHAPTER 5
Service and Support Service Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
CHAPTER 6
Troubleshooting Terminal Does Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Guidelines Terminal Display Does Not Show Correct/Readable Info. . . . . . . . . . . . . . . . . . 45
Blank Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Paper Jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keypad Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transactions Fail To Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
46
46
46
47
47
APPENDIX A
Battery Information Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Advantages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notable Battery Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety/Protection Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cell Temperature Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ESD Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trip Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery Specific Terms and Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Battery Terms and Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VX 685/VX 690 INSTALLATION GUIDE
49
50
51
51
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52
52
PREFACE
This guide is the primary source of information for setting up and installing the
terminal.
Audience
Organization
This guide is useful to anyone installing and configuring the terminal.
This guide is organized as follows:
Chapter 1, Terminal Overview. Provides an overview of the terminal.
Chapter 2, Setup. Explains setup and installation of the terminal, selecting a
location, and establishing connections with other devices.
Chapter 3, Specifications. Discusses power requirements and dimensions of the
terminal.
Chapter 4, Maintenance and Cleaning. Explains maintenance of the terminal.
Chapter 5, Service and Support. Provides information on contacting your Verifone
service provider and information on how to order accessories or documentations
from Verifone.
Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines
should you encounter a problem in terminal installation and configuration.
Appendix A, Battery Information. Provides information about the battery.
Related
Documentation
Refer to the following set of documents to learn more about the terminal:
VX 690 Certifications and Regulations Sheet
VPN - DOC260-001-EN
VX 690 Quick Installation Guide
VPN - DOC260-002-EN
VX 685/VX 690 Reference Guide
VPN - DOC260-004-EN
VX 690 Charging Base Certifications and
Regulations Sheet
VPN - DOC260-005-EN
VX 690 BT Base Certifications and Regulations
Sheet
VPN - DOC260-006-EN
VX 685/VX 690 Charging Base Quick Installation
Guide
VPN - DOC260-007-EN
VX 690 BT Base Quick Installation Guide
VPN - DOC260-008-EN
VX 690 3G-BT-WiFi Certifications and Regulations
Sheet
VPN - DOC260-009-EN
VX 690 3G-BT-WiFi Quick Installation Guide
VPN - DOC260-010-EN
VX 685 Certifications and Regulations Sheet
VPN - DOC262-001-EN
VX 685/VX 690 INSTALLATION GUIDE
P REFACE
Guide Conventions
VX 685 Quick Installation Guide
VPN - DOC262-002-EN
Verix eVo Volume I: Operating System
Programmers Manual
VPN - DOC00301
Verix eVo Volume II: Operating System and
Communication Programmers Manual
VPN - DOC00302
Verix eVo Volume III: Operating System
Programming Tools Reference Manual
VPN - DOC00303
VX 690 HW ERS Rev A00
SPC260-007-01-A
VX 690 Base ERS
SPC260-010-01-A
VX 690 PRD Rev. A02-2
SPC260-001-01-A
VX 690 OS ERS Rev 0.04
VX 685 HW ERS Rev 004
SPC262-001-01-A
VX 685 OS ERS Rev 0.01
Guide
Conventions
Various conventions are used to help you quickly identify special formatting.
Table 1 describes these conventions and provides examples of their use.
Table 1
Convention
Document Conventions
Meaning
Example
Blue
Text in blue indicates terms that
are cross references.
See Guide Conventions.
Italics
Italic typeface indicates book
titles or emphasis.
You must not use this unit
underwater.
NOTE
The pencil icon is used to
highlight important information.
RS232-type devices do not work
on the VX 685/VX 690
communication port.
CAUTION
The caution symbol indicates
hardware or software failure, or
loss of data.
The unit is not waterproof or
dustproof, and is intended for
indoor use only.
WARNING
The lightning symbol is used as a
warning when bodily injury might
occur.
Do not use the terminal near
water due to risk of shock.
VX 685/VX 690 INSTALLATION GUIDE
P REFACE
Guide Conventions
Acronym Definitions Acronyms are used in place of the full definition. Table 2 presents acronyms and
their definitions.
Table 2
Acronym Definitions
Acronym
Definitions
3DES
Triple Data Encryption Standard
AES
Advanced Encryption Standard Algorithm
API
Application Programming Interface
ARM
Advanced RISC Machine
BBM
Battery Backed Memory
CAPK
Certification Authority Public Key
CBC
Cipher Block Chaining mode
DEA/DES
Data Encryption Algorithm/Standard
DUKPT
Derived Unique Key Per Transaction Method as defined in the
VISA’s POS Equipment Requirement: PIN processing and Data
Authentication, International Version 1.0, August 1988
ECR
Electronic Cash Register
EMV
Joint Europay, MasterCard and Visa Standard
MAC
Message Authentication Code
MMU
Memory Management Unit
MSAM
Multiple Secure Access Module
OS
Operating System
PIN
Personal Identification Number
POS
Point-of-Sale
RFID
Radio Frequency Identification
SAM
Secure Access Module
SC
Smart Card (Integrated Chip Card)
SD
Secure Digital
SR
Ship Release
SRAM
Static Random Access Memory
UI
User Interface
USB
Universal Serial Bus
VX 685/VX 690 INSTALLATION GUIDE
P REFACE
Guide Conventions
VX 685/VX 690 INSTALLATION GUIDE
CHAPTER 1
Terminal Overview
The terminal is a portable and battery-powered device designed to fit comfortably
during handheld consumer-facing applications. It features a colored 3.5” QVGA
display, touch screen, and backlit spill-resistant keypad. It supports a variety of
communication technologies including GPRS, 3G radio with GPS/A-GPS, 802.11
a/b/g/n wireless fidelity (Wi-Fi), and Bluetooth. Refer to Table 3 for a detailed list
of features available on VX 685 and VX 690.
Figure 1
VX 685/VX 690 Terminal
VX 685/VX 690 INSTALLATION GUIDE
TERMINAL O VERVIEW
Features and Benefits
Features and
Benefits
The terminal focuses on optimizing cost structure and providing better form factor.
It provides the right combination of features and functions in a sleek and
ergonomic device that fits in the palm of your hand.
Exceptional Ease of •
Use
•
Large 3.5” QVGA display for boundless application possibilities and easy
readability under various lighting conditions.
•
Touchscreen for icon-based applications or electronic signature capture
support.
•
Intuitive telco-style keypad with large, colored control keys, and
interchangeably detects key presses from tactile keypad and the touchscreen.
•
40 mm diameter paper roll with a trouble-free, drop-in, “clam shell” loading,
and dual tear bar that allows receipts to be torn in any direction.
•
Quiet and fast integrated thermal printer with a rear placement to maximize
the user interface area.
•
Unidirectional magnetic stripe card reader with an extended blade for optimal
card reading.
Performance and •
Durability •
Fast transactions due to powerful 400 MHz ARM11 processor.
High-capacity 3.7 V 2450 mAh Li-ion battery.
•
Standard base for drop-and-go charging and full feature Bluetooth base for
VX 690 for full back-up connectivity options and support to some peripheral
device.
•
Terminal and base support peripheral connection via the USB Host and USB
device ports. Bluetooth base also supports peripheral connection via the serial
connection port.
•
Rounded corners and drop resistant to three feet on concrete floor to minimize
breakage.
•
192 MB memory (128 MB flash, 64 MB RAM) with optional removable micro
SD flash memory.
Security •
10
Bold, ergonomic design—sleek, stylish, and lightweight for conveniently
handing the unit for PIN entry or other input.
Incorporates tamper-detection circuitry to resist unauthorized intrusion and
supports a broad spectrum of software-based security features.
•
PCI 3.X approved for debit and other PIN-based transactions.
•
EMV Level 1 Type Approval.
•
Supports reliable security available including SSL, VeriShield file
authentication, and VeriShield Protect to help prevent fraud and other
intrusions.
VX 685/VX 690 INSTALLATION GUIDE
TERMINAL O VERVIEW
Differences Between VX 685 and VX 690 Terminals
Contactless •
Capability
•
On-screen tap zone (CTLS logo) for optimized user experience.
•
Contactless version accepts EMV and mag-stripe contactless payments as
well as PIN-based transactions.
Communication •
Technology
Differences
Between VX 685
and VX 690
Terminals
Advanced contactless architecture that future-proofs investment with a single
contactless interface (SingleCl), SoftSAMs, and side-by-side application
architecture.
GPRS/3G/GPS: Long-range wireless payment for retailers that have no
physical location limitations.
•
Bluetooth®: Simple, plug-and-play installation for locations that need shortrange wireless capability.
•
Wi-Fi: Ideal for retailers that need multiple wireless devices and have an
existing IP infrastructure.
VX 685 and VX 690 terminals are mostly identical and offer the same general
benefits. It is important to know the differences in their intrinsic features.
Table 3
Features Comparison
Features
VX 685 GPRS
VX 690 3G-BT
VX 690 3G-BT-WiFi
Processor
400 MHz ARM 11
400 MHz ARM 11
400 MHz ARM 11
OS
Verix OS
Verix OS
Verix OS
Memory
64 MB SDRAM/128
MB Flash
64 MB SDRAM/128
MB Flash
64 MB SDRAM/128 MB
Flash
Display
3.5” QVGA
3.5” QVGA
3.5” QVGA
Touchscreen
Resistive type
Capacitive Type
Capacitive Type
Radio
GPRS (Gemalto
BGS2-W)
3G (Cinterion
PHS8-P)
3G (Cinterion PHS8-P)
Bluetooth
NA
Yes
Yes
Wi-Fi
NA
NA
Yes
GPS
NA
Yes
Yes
Magnetic card
reader
Triple Track, bidirectional
Triple track, bidirectional
Triple track, bidirectional
Smart card
reader
ISO 7816, 1.8 V, 3
V, 5 V, synchronous
and asynchronous
cards
ISO 7816, 1.8 V, 3
V, 5 V, synchronous
and asynchronous
cards
ISO 7816, 1.8 V, 3 V, 5
V, synchronous and
asynchronous cards
SAM slots
SIM
Single
Dual
Dual
Micro SD
NA
Yes
Yes
Audio speaker
NA
Yes
Yes
USB integrated
1 Host/client
1 Host/client
1 Host/client
Security
PCI 3.0
PCI 3.0
PCI 3.0
CTLS
NXP PN512 C2
NXP PN512 C2
NXP PN512 C2
Printer
30 lps
30 lps
30 lps
VX 685/VX 690 INSTALLATION GUIDE
11
TERMINAL O VERVIEW
Differences Between VX 685 and VX 690 Terminals
Table 3
12
Features Comparison (continued)
Features
VX 685 GPRS
VX 690 3G-BT
VX 690 3G-BT-WiFi
Battery
3.7 V DC/2450
mAh
3.7 V DC/2450
mAh
3.7 V DC/2450 mAh
Paper roll
40 mm
40 mm
40 mm
Charger
5 V DC/2.2 A
5 V DC/2.2 A
5 V DC/2.2 A
Dimension
(mm)
163 x 78 x 52
163 x 78 x 52
163 x 78 x 52
VX 685/VX 690 INSTALLATION GUIDE
CHAPTER 2
Setup
This chapter describes the setup procedure for:
Terminal
Location
•
Terminal Location.
•
Inside the Shipping Carton.
•
Terminal Features.
•
Connection Port.
•
Paper Roll.
•
SIM Card.
•
MSAM Card.
•
Micro SD Card.
•
Optional Devices.
•
Battery Features.
•
Terminal Power Source.
•
Base Stations.
•
3G, GPRS, and GPS Support.
•
VX 690 BT/Wi-Fi Support.
•
Smart Card Reader.
•
Magnetic Card Reader.
•
Contactless Smart Card Transaction.
The following are guidelines used to select an ideal location for the terminal.
Ease of Use •
Select a location convenient for both merchant and cardholder.
•
Select a flat support surface, such as a countertop or table.
•
Select a location near a power outlet, ECR, or computer connected to the
terminal. Do not string cables or cords across a walkway for safety.
Environmental •
Factors
•
Do not use the unit where there is high heat, dust, humidity, moisture, or
caustic chemicals or oils.
Keep the unit away from direct sunlight and anything that radiates heat, such
as a stove or a motor.
VX 685/VX 690 INSTALLATION GUIDE
13
S ETUP
Inside the Shipping Carton
•
CAUTION
Do not use the terminal outdoors.
The terminal is not waterproof or dustproof. It is intended for indoor use only. Any
damage to the unit from exposure to rain or dust can void any warranty.
Electrical •
Considerations •
•
Avoid using this product during electrical storms.
Avoid locations near electrical appliances or other devices that cause
excessive voltage fluctuations or emit electrical noise (for example, air
conditioners, electric motors, neon signs, high-frequency or magnetic security
devices, or computer equipment).
Do not use the terminal near water or in moist conditions.
WARNING Do not use the terminal near water, including a bathtub, wash bowl, kitchen sink
or laundry tub, in a wet basement, or near a swimming pool to avoid shock or
damage.
Inside the
Shipping Carton
Open the shipping carton and carefully inspect its contents for possible tampering
or shipping damage. The terminal is a secure product. Tampering causes it to
cease to function or to operate in an unsecured manner.
Unpacking the To unpack the shipping carton:
Shipping Carton
1 Remove and inspect the contents of the shipping carton. The terminal ships in
multiple configurations, the carton may include all or any of the following:
•
Terminal
•
Power pack
•
Paper roll
•
Ethernet cable
•
Telephone line cable
2 Remove all plastic wrapping from the terminal and components.
3 Remove the clear protective film from the display.
4 Save the shipping carton and packing material for future repacking or moving
of the device.
WARNING Do not use a tampered or damaged unit. The terminal comes equipped with
tamper-evident labels. If a label or component appears damaged, please notify
the shipping company and your Verifone service provider immediately.
14
VX 685/VX 690 INSTALLATION GUIDE
S ETUP
Terminal Features
Terminal
Features
Familiarize yourself with the terminal features before continuing with the
installation process:
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