Visionary PRODERM2 ProDerm II User Manual Setup
Visionary Products, Inc. ProDerm II Setup
Exhibit 8

NuSkin®ProDerm®IISkinAnalyzer
UserManual

NuSkinProDerm®IISkinAnalyzer–UserManual
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Informationinthisdocumentissubjecttochangewithoutnotice.Companies,
names,anddatausedinexampleshereinarefictitiousunlessotherwisenoted.
Nopartofthisdocumentmaybereproducedortransmittedinanyformorby
anymeans,electronic,mechanical,foranypurpose,withouttheexpresswritten
permissionofNuSkinEnterprises.
©2007NuSkinEnterprises.Allrightsreserved.
NuSkin,BigPlanet,Pharmanex,ProDerm,andtheNuSkinlogoareregistered
trademarksofNuSkinEnterprisesintheUnitedStatesandothercountries.
DocumentVersion1.0

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Contents
1 INTRODUCTION................................................................................................... 4
1.1 SafetyInstructions............................................................................................ 4
2 USINGTHEPRODERMINSTRUMENT............................................................ 5
2.1 GettingStarted/InitialUse ............................................................................ 5
TheCustomerProfile/ProDermExperience...................................................... 10
TheCustomerProfile/ProDermExperience...................................................... 11
2.2 TheScienceBehindtheExperience ............................................................. 11
2.3 TheMainMenu .............................................................................................. 12
2.4 StartingaNewClientProfile ....................................................................... 14
2.5 PreparingtoTaketheSkinAttributeImages ............................................ 18
2.6 TheSkinAttributes........................................................................................ 21
2.7 TheImages ...................................................................................................... 23
2.8 TakingthePictures ........................................................................................ 24
2.9 ExplainingtheProfileResults ...................................................................... 28
2.10 FinishingaProfile/AdditionalOptions ................................................ 34
2.11 Follow‐upProfiles/WorkingwithCustomerData.............................. 35
3 USINGTHEREGIMENOPTIMZER ................................................................. 38
4 UsingtheDesktopSoftware................................................................................ 40
4.1 Installation....................................................................................................... 40
4.2 TheHomeScreen ........................................................................................... 41
4.3 MyProfiles ...................................................................................................... 42
4.4 Help.................................................................................................................. 45
5 CONTACTINFORMATION .............................................................................. 51
6 SAFETYINSTRUCTIONSANDWARNINGS ................................................ 52
6.1 General............................................................................................................. 52
6.2 Power ............................................................................................................... 53
6.3 Battery.............................................................................................................. 53
6.4 AirTravel ........................................................................................................ 53
6.5 Safe‐HandlingandEnvironmentalConsiderations.................................. 53
6.6 ProtectingAgainstElectrostaticDischarge ................................................ 55
7 PRODUCTINFORMATION............................................................................... 56
7.1 ExportRegulations ........................................................................................ 56
7.2 RegulatoryNotices ........................................................................................ 56
7.3 FCCComplianceInformation ...................................................................... 59
7.4 ICNotice(CanadaOnly)............................................................................... 59
7.5 RecyclingInformation................................................................................... 59

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NuSkinProDerm®IISkinAnalyzer–UserManual
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1 INTRODUCTION
ProDerm®
TheNuSkinProDerm®SkinAnalyzertakesameasurableapproachtoskincare,
revealingwhatyourmirrororbestfriendcan’t.TheNuSkinProDermSkin
Analyzerprovidesavisualassessmentoftheappearanceofyourskin.Withthe
advanced,proprietarytechnologyoftheNuSkinProDermSkinAnalyzer,the
scientifictruthleadsthewaytobeautifulresults.
TheNuSkinProDermSkinAnalyzerusesadvancedopticsandlighting
technologytocaptureimagesoffourkeyskinattributes–discoloration,linesand
wrinkles,texture,andporesize.ProDermanalyzestheseimagesusing
algorithmsdevelopedbyleadingimageanalysisandskincareexperts.
Wherevertheopportunityarises,youcanusetheNuSkin®ProDermSkin
Analyzertoshowpeopletheconditionoftheirskinandrecommendsolutionsto
targetindividualskincareconcerns.
1.1 SAFETYINSTRUCTIONS
CAUTION:BeforeusingtheProDerminstrumentyoumustreadthesafety
instructionsandguidelinesintheProDermUserManualtohelpensureyour
ownpersonalsafetyandtohelpprotectyourinstrumentfrompotentialdamage.
Inadditiontothismanual,theQuickStartGuidewillprovidethebestwaytoget
startedquicklyandbeginusingyourProDermDevice.

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2 USINGTHEPRODERMINSTRUMENT
2.1 GETTINGSTARTED/INITIALUSE
ChargingtheBattery
ChargeyourProDermbatteryforatleastsixhoursbeforeuse.Plugtheincluded
ACAdapterintotheunitandthenintothepoweroutlet.
InstallingtheDesktopSoftware&DownloadingUpdates
TheProDermdesktopsoftwareisdesignedforusewithyourProDermSkin
Analyzertohelpyoumanageyourprofiles.Youcanstoreprofiles,e‐mailprofile
reports,trackclientresults,andanalyzeyourbusinessusingthebusiness
managementtoolsincludedinthesoftware.
ItisnotnecessarytoconnectyourProDermdevicetoyourPCuntilafterthe
ProDermdesktopsoftwareisinstalled.
InstalltheProDermdesktopsoftwareonyourpersonalcomputer(PC)
• InserttheProDermCDintoyourPC.Aninstallerwindowwillopen.
Thiswindowwillcontaininstructionsandpromptstotakeyouthrough
theinstallationprocess.Seesection5fordetailedinformationaboutthe
installationprocess.
• Followtheinstructionsonthescreen.Youwillbeaskedtoacceptthe
termsofthesoftwarelicenseagreementandentersomeclient
information.
• Aftertheinstallationiscomplete,therewillbeaniconforthedesktop
softwareonyourPCdesktop.

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IMPORTANT:Oncethedesktopsoftwareisinstalled,immediatelycheckfor
softwareupdatesbyclickingontheAdvancedtabandthen“CheckforSoftware
Updates”
MicrosoftActiveSync
DuringtheProDerminstallationprocess,Microsoft®ActiveSync®willalsobe
installed.ThissoftwareenablesyourProDerminstrumenttocommunicatewith
thedesktopsoftware.
NOTE:Whenyouconnectyour
ProDermdevicetothePC
MicrosoftActiveSyncwillaskif
youwouldliketocreatea
partnership.Select“No”,asthis
isnotnecessaryfortheProDerm
device.

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PoweringUp
Initially,youmayneedtoholddownthepowerbuttononyourProDermunit
foroneortwosecondswhenturningitoffandon.
Calibration
ThefirsttimeyouturnonyourProDermunit,youwillbepromptedtocalibrate
theinstrument.Thisensuresthatthetouchscreenisalignedcorrectly.
Youwillseeascreenwithcrosshairs–touchandholddownthestylusoneach
crosshairforonetotwoseconds.Continuefollowingtheinstructionsonthe
screentoperformthecalibration.Youwillonlyhavetocalibratethedevicethe
firsttimeyouturniton.
Setup
Aftercalibrating,youwillbepromptedtoenteryourdistributorinformation.

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TaptheKeyboardicontoopenorclosethekeyboard.
NOTE:Youmayupdateyourdistributorinformationatanytimefromthe
ProDermhomescreen,bytappingSetup.
• Enterthefollowingdistributorinformation:
• DistributorName
• DistributorID
• DisplayIDonPrintedSalesAid(SelectifyouwantyourDistributorID
displayedwhenaclientgetshisorherprintedresults)
• DefaultMarket(Fromapull‐downmenu)
• ShowProductRecommendation(Theproductrecommendationwill
dependonwhatmarketisselectedfromthisscreen)
• DefaultLanguage(Fromapull‐downmenu)
Youmustenteralloftheinformationbeforeyoucanproceed.
TapNextorpresstheForwardButtontoproceedtothenextsetupscreen.

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Enterthefollowingdistributorinformationonthesecondscreen:
• DistributorPhone
• DistributorE‐mail(Foryourconvenience,the“@”signisalreadypresent
inthee‐mailfield.)
• DistributorWebSiteAddress(EntertheURLaddressforyoursite)
• Foryourconvenience,“http://”isalreadypresentinfield.
• DisplayPhoneonPrintedSalesAid(Selectifyouwantyourphone
numberdisplayedwhenaclientgetshisorherprintedresults)
• DisplayE‐mailonPrintedSalesAid(Selectifyouwantyoure‐mail
addressdisplayedwhenaclientgetshisorherprintedresults)
• DisplayWebSiteAddressonPrintedSalesAid(Selectifyouwantyour
GWPaddressdisplayedwhenaclientgetshisorherprintedresults)
• TapNextorpresstheForwardButtontogototheProDermhomescreen.
YoucantapBack,orpresstheBackButtontoreturntothepreviousscreen.

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ConnectingtothePCtoCheckforUpdates
ThisistheidealtimetoconnecttheProDermunittothePCtocheckfor
ProDermsoftwareupdates.AUSBcableisincludedwiththeProDermdevice.
• ToconnecttothePC,firstplugthesmallerendoftheUSBcableintothe
ProDermdevice,andthentheUSBconnectorintotheUSBslotinyourPC.
NOTE:WhenyouconnectyourProDerm
devicetothePCMicrosoftActiveSync
willaskifyouwouldliketocreatea
partnership.Select“No”,asthisisnot
necessaryfortheProDermdevice.
• Next,launchtheProDermIIdesktopsoftwarebyclickingontheProDerm
2desktopicon,orbyselectingStart,Programs,NuSkin,ProDerm2.
• Finally,clickontheAdvancedtabandthen“CheckforSoftwareUpdates”

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THECUSTOMERPROFILE/PRODERMEXPERIENCE
2.2 THESCIENCEBEHINDTHEEXPERIENCE
Usingproprietarytechnology,ProDermcapturesandanalyzesdetailedimages
oftheskin.BasedontheProDermanalysis,youareabletorecommend
ProDermcertifiedNuSkin®productstoyourclientthatareformulatedto
improvetheappearanceandhealthoftheirskin.
ProDermcapturesimageswithitsadvancedlightingandopticalsystem.
Spectrallycorrectlight‐emittingdiodes(LEDs)projectlightatsurfacesinsidethe
opticalpieceoftheProDermtooptimallyilluminatetheskinforimaging.
Toimagethesurfaceoftheskin,ProDermusesanachromatic,highdepth‐of‐
field,doubleGausslenssystemthatoffershighperformanceinacompactsize.
ProDermthenprojectstheimageontoacomplementarymetaloxide
semiconductor(CMOS)chip,creatingelectronicsignalsfromapproximatelyfour
millionpixels.Thepixelinformationisanalyzedbypatternrecognitionsoftware
tomeasurediscoloration,linesandwrinkles,texture,andporesize.Pixel
informationisalsousedtocreatetheimagethatisseenontheliquidcrystal
display(LCD)oftheProDerminstrument.

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2.3 THEMAINMENU
Aftertheinitialsetup,wheneveryouturnontheProDerminstrument,youwill
seetheProDermhomescreen.
NOTE:ThefirsttimeyouuseProDermyouarepromptedtoenteryour
distributorinformation.
FromtheProDermhomescreenyouhavefiveoptions:
• TapNewClienttostartanewProDermclientprofile.
• TapExistingClienttoview,update,ordeletepreviousclientprofiles.
• Eachclientrecordwillcontainalloftheimagesandinformationcollected
duringtheclient’sProDermprofileexperience.
• TapPlayVideotowatchashortProDermpresentation.
NOTE:YoucanwatchthisvideoatanytimebyaccessingitintheHelpoptions.

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• TapSetuptochangeyourdistributorinformation.
• TapRegimenOptimizertolaunchtheRegimenOptimizerprogram.
YoumayalsolaunchtheRegimenOptimizerafteraprofilesession.
ThenumberofProfilesRemainingisshown,indicatinghowmanynewprofiles
canbestoredwiththeremainingmemory.
Abatteryiconisalsodisplayedatthebottomofthescreentohelpmonitor
batteryusage.

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2.4 STARTINGANEWCLIENTPROFILE
AfteryoutapNewClienttobeginaProDermclientprofile,youwillbe
promptedtotaketheclient’sidentificationphoto.
Centerthesubject’sfaceinthescreenandpresstheCaptureButtonontheback
oftheunit,ortaptheCaptureButtononthescreen.
Thisidentificationphotoalwaysstayslinkedwithalltheimagesandinformation
associatedwiththeclientprofile.
NOTE:Thisphotoisnottakenwiththeimager,butwiththesmallercamera
locatedonthebackofthedevice.
Afteryoucapturetheclientphoto,savethephotobytappingNext,ortapRetake
totakethephotoagain.

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Next,entertheclientinformation:
• Name(Required)
• Gender(Required)
• Phone(Optional)
• E‐mail(Optional)
NOTE:Youcanclosethekeyboardbytappinganywhereonthescreenoronthe
keyboardiconinthelowerright‐handcornerofthescreen.
Foryourconveniencethe“@”symbolisalreadypresentinthee‐mailfield.
Eachtimeyoutapinafieldrequiringinput,thekeyboardwillbedisplayed.
• TapNexttoadvancetothenextclientinformationscreen.

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Continueenteringclientinformation:
• Participant’sDistributorID(Optional)
ThisisnotyourDistributorIDnumber.
Note:Thisnumberwillbedisplayedwhentheprofileresultsareprinted.
• Postal/ZipCode
• ThePostal/ZipCodewillonlyappearinapplicablemarkets.
• Areyouwearingmake‐up?
Asthescreenindicates,removingmakeupwillresultinamoreaccurate
analysis.
Inorderforthisprofiletobeconsistentwithpastorfutureprofiles,itis
necessarytorecordwhichsideofthefacewasphotographed.

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Indicatewhichsideofthefacewillbeused.Afteryouselectasideoftheface,the
othersideofthesamplepicturewilldim.
Besuretotakeallskinimagesonthesamesideofthefaceasselected.
Nowyouarereadytotakeimagesoftheskin.

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2.5 PREPARINGTOTAKETHESKINATTRIBUTEIMAGES
AccuracyGuidelines
Forthemostaccurateresults,consistent,qualityimagesneedtobetakenofthe
skin.
IMPORTANT:Conductingpracticeprofileswillgreatlyimprovetheconsistency
andaccuracyoftheskinimagesyoutake(20to30practiceprofilesare
recommendedbeforeyouprofileclients).Thesepracticeprofileswillalsohelp
youbecomefamiliarwithandcomfortableusingProDerm.
Followthestepsbeloweachtimeyoupreparetotakeaskinattributeimage.
1. Asktheclienttorelaxsothatfacialfeaturesareatrest.Relaxedskinwill
resultincrisperimages.
RelaxedSkin NotRelaxed
2. Makesuretheimagerispositionedcorrectly.
3. Theclientshouldbeseatedtoavoidmovement.
4. Havetheclientsitupstraightandsitstill.
5. Youwillneedtomovetheclient’sheadtooptimallypositionthemfor
eachimage.Politelyasktheclientifyoucantouchhisorherfaceorhead
beforemovingitintoposition.

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6. Toensureoptimalfocus,itisimportantthatyouseethescreenclearly.
Yourlineofsightshouldbedirectlyatthescreen.Youmayneedtohave
theclientturntheirheadtowardyousoyoucanseethescreenclearly
beforeyoucapturetheimage.
7. TheProDerminstrumentdoesnotneedtobestrictlyverticaltotakea
goodimage.Itcanberotatedifneeded.
8. Withpractice,youwillconsistentlytakeimagesinthesamelocation.This
willhelpensurethatwhenyouconductfollow‐upprofiles,thenewsetof
imageswillbeconsistentwiththefirst.
Avoidtheseissues.
1. Skinfeaturesthatcouldbemisinterpreted–forexample,afurrowedbrow
orshadowsfromadeepwrinklemaybeincorrectlyinterpretedas
discolorationduetotheshadowingofawrinkle.
2. Facialfeaturesthatdonotrepresentanoverallskinpattern,suchasmoles,
hairs,andthickrazorstubble,shouldbeavoided.AlthoughProDermcan
screenoutmanyofthesefeatures,youshouldavoidthemwhenpossible.
AvoidMolesandSkinGrowths AvoidStubble
3. Makeupcanadverselyaffecttheprofileresults.Ifaclientwishesto
removetheirmakeupbeforeaprofile,recommendPureCleansingGelor
CreamyCleansingLotion.Usingproductsthatdryouttheskinwillresult
inpoorerimages.Acleanfacewillproduceabetterrepresentationofthe
skinattributes.
4. Avoidtakingpicturesinbrightlightorsunlightasthescreenwillbe
difficulttosee.

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5. KeeptheProDerminstrumentsteadyandflushagainsttheskin.
6. Notapplyingconsistentpressureagainsttheskinwillresultindistorted,
poorlyfocusedimages,unevenpressurecreatesinconsistentillumination.
Thiscouldleadtothemisinterpretationofskinattributesbythesoftware.
7. Notenoughpressurecancauseshadowsaroundtheoutsideedgesofthe
image–thisoccurswhenthereisoutsidelightontheimage,orthe
imager’sLEDsarenotabletodirectlightproperlyacrosstheskin.
AvoidShadowsAvoidMovement
8. Toomuchpressureagainsttheskincanresultinstretchedanddistorted
images,orturnfinelinesintowrinkles.
9. BecarefultonotmovetheProDerminstrumentwhencapturinganimage.
Thiswillresultinablurryimage.
10. Ifanimagedoesn’tcomeoutright,don’tbeafraidtotakeanewimage.

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2.6 THESKINATTRIBUTES
ExplaintoyourcustomerthattheProDermmeasuresfourskinattributes:
Discoloration:Mottled,spotty,orpatchyover‐expressionofcolorintheskin.
LinesandWrinkles:Theresultsofcollagenbreakdownalongthemusculatureof
thefaceor,inadvancedcases,theresultofdiffuselossofthestructural
architecture(collagen)throughouttheface.

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SkinTexture:Thesmoothnessoftheskin.Undesirabledeadcellbuild‐uponthe
surfaceofskincandecreaseskinsmoothness.Thisresultsfromageor
environmentalfactors.
PoreSize:Enlargedporesaremorevisibletotheeyeduetoengorgementwith
sebumorlossofstructuralarchitecture.

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2.7 THEIMAGES
Fiveimageswillbetakenduringtheprofile.Theyaretakeninspecificlocations
tobestassesstheskin’sappearance.
Imagesaretakenintheselocations:
Onthewrist(tocreateabaseline)
Centeredonthecheek(firstoftwo)
Centeredonthecheek(secondoftwo)
Attheoutsidecorneroftheeye
Ontheforehead
Wrist‐Baseline
Cheek‐Discoloration
Cheek‐Texture
Eye–LinesandWrinkles
Forehead‐Pores
Dermatologistshavedeterminedthattheselocationsarebestforevaluatingthe
fourskinattributes.

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TapNextortheForwardButtontoadvancetothenextscreenandbegintaking
theskinattributeimages.
2.8 TAKINGTHEPICTURES
Thepictureonthebottomleftcornerofthescreenprovidesaguideforcamera
placement.
Placetheimagebarrelflushwiththecustomer’sskinandeitherpressthe
Capturebuttonlocatedonthebackofthedevice,ortapCapture.
Remembertoavoidpressingtoohardagainstthecustomer’sskinwhichmay
stretchordistorttheimage.Alsoavoidshadows,orotherfeaturesthatwillhave
anegativeeffectontheskinanalysis.
Aftercapturingtheimage,tapNextortheForwardButtontosavetheimage.

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YoumayretakeapicturebytappingRetakeorbypressingtheBackbuttonon
thedevice.
TIP:Holdingdownthecapturebuttonfortwotothreesecondswhilecapturing
theimagehelpspreventunwantedmovement.
TheBaselineImage
Thewristimageisusedtocreateabaselineforthesubject’sskin.
ExamplesofWellCapturedBaselineImages:

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Discoloration
Thenextimageisusedtoassessskindiscoloration.
Thisimageistakeninthemiddleofthecheek,justbelowthecheekbone,as
showninthelower‐left‐handcornerofthescreen.Thissmallerimageshowsyou
wheretopositiontheProDermimager.
Remembertoavoiddistortions,shadows,orotherfeaturesthatwillhavea
negativeeffectontheskinanalysis.
ExamplesofWellCapturedDiscolorationImages:
Texture
ThenextimageistakentoevaluateTexture.
Thisimageistakeninthesamelocationasthepreviouspicture;inthemiddleof
thecheek,justbelowthecheekbone.
Forthetextureevaluation,itisimportantthatalledgesoftheimagingbarrelare
touchingtheskintoavoidlettinginexternallight.
Becarefultocapturearepresentativesampleoftheclient’sskin.
ExamplesofWellCapturedTextureImages:

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LinesandWrinkles
ThenextimageistakentoevaluateLinesandWrinkles.
Theimageistakenneartheoutsidecorneroftheeye.
Inthecaseofthewrinklesevaluation,wrinklefeaturesthatcastshadowswill
resultinamoreaccurateanalysis.However,youshouldnottaketheimagetoo
closetoeye.
Asktheclienttorelaxsothatthefacialfeaturesareatrest,andplacetheimager
flushagainsttheskintotaketheimage.Becarefultonotpresstoohardasthis
willflattentheskinartificially.
ExamplesofWellCapturedLinesandWrinkleImages:
PoreSize
ThelastimageistakentoanalyzePoreSize.
Theporesizeimageistakenonthecenteroftheforehead,justabovethebrow
line.
Youshouldfocusoncapturinganylargeporesintheregion,andpayspecial
attentiontoholdingtheProDermflushagainsttheskinsoasnottogetshadows
aroundtheedgeoftheimage.
TIP:SomeProDermusersprefertousethesideofthenoseinsteadofthe
foreheadtoevaluateporesize.Althoughtheimagemaybemoredifficultto
duplicateforfollowupsessions,thisareagenerallyprovidesagoodviewfor
poreanalysisifdesired.

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ExamplesofWellCapturedPoreSizeImages:
Aftertheclientphotoandfiveskinimagesarecaptured,theProDermsoftware
analyzestheimages.
Ittakesaboutoneminutefortheimagestobeprocessedandanalyzed.
2.9 EXPLAININGTHEPROFILERESULTS
AftertheproprietaryProDermsoftwarehasfinishedtheanalysis,theresultswill
bedisplayed.
Dependingontheskinattribute,theimagewillbehighlightedinsuchawayas
todemonstratetheresultsoftheanalysis.
TIP:Youcantaponthepencilicontohidetheanalysishighlightsanddisplay
onlytheimage.
YoucanmovebackandforththroughtheimagesusingtheBackandNexticons.

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Discoloration
Inthediscolorationresultsimages,areasofdiscolorationareoutlined.
TheProDermidentifiesthe“natural”backgroundskincolorforeachclientto
appropriatelydeterminecontrastofareasmarkedasdiscolored.ProDermwill
factorboththesizeoftheareaaffectedandthecontrastofcolortoperformthe
analysis.

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Texture
Next,thetextureresultsimageisdisplayed.

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LinesandWrinkles
Afterthetextureresultsimagehasbeenshown,thelinesandwrinklesresults
imagewillbedisplayed.

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PoreSize
Andfinally,theporesizeresultsimageisshown.

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ProductRecommendation
Afterviewingtheanalysisresults,aproductrecommendationwillbemade
providedthatyouselectedaproductrecommendationduringthesetupprocess.
Ifyouwouldliketohideorchangeyourproductrecommendation,pressSetup
fromtheMainMenu.
TaptheNextbuttontomovetothenextscreen.

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2.10 FINISHINGAPROFILE/ADDITIONALOPTIONS
Attheendoftheinitialcustomerprofile,theprofilewillbeautomaticallysaved.
Ifyoumakechangestotheprofile,remembertore‐saveit,orthechangeswillbe
lost.
• Youcanindicateifanorderwasplacedbyselectingaproductfromthe
drop‐downmenu.
• Ifaproductisordered,youcanindicateifthisisanautomaticreorder,or
not.
• Thee‐mailbuttonwillopenthedefaultemailclientwiththecustomers
emailaddressinthe“to”field.
• TheRegimenOptimizerbuttonwilllaunchtheRegimenOptimizer
application.
• ThePrintbuttonwillattempttoprintthroughUSBtotheconnected
printer.
Youalsohavetheoptiontoreturntothemainmenu.

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2.11 FOLLOW‐UPPROFILES/WORKINGWITHCUSTOMERDATA
AfterselectingExistingProfileonthemainscreen,youcanhighlightadesired
profile.
Afterhighlightingaprofile,youcan:
• TapViewProfiletogothroughtheresultsofthatprofile.
• TapFollowUpProfiletoaddafollowupprofileforthecustomer.
• TapDeleteProfiletoremovethehighlightedprofilefromtheProDerm
memory.
Onceyoutaptoviewaprofile,alltheprofilesfortheselectedcustomerare
listed.

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Profilesthathavenotbeenuploadedtothedesktopwillhaveanattachmenticon
(paperclip)signifyingthattheimagesarestillontheProDerm.
• SelectaprofileandtapViewandEdittoseetheresultsofthatprofile.
• TapDeleteProfiletodeletetheselectedprofile.
Thisscreenshowsdetailsregardingtheselectedprofile.

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Iftheprofilehasnotbeenuploadedtothedesktop,tapViewProfiletoreview
theprofileresults.
Iftheprofilehasbeenuploadedtothedesktop,youwillbeabletoeditcustomer
information,butnotview,print,oremailtheresults.Thoseoperationswillbe
availablefromthedesktopapplication.
• TapFollowUptobeginafollowupprofileforthecustomer.
• TapPrintProfileReporttoprinttheprofile.
• TaptheEdittoupdatecustomerinformation.
• TaptheEmailtoemailtheprofiletothecustomeronceconnectedtoaPC.
• TapDeleteProfiletodeleteallinformationaboutthisprofile,including
anyimagesnotuploadedtothedesktop.Youwillbepromptedtoconfirm
thedeletion.
Whenyoubeginafollow‐upprofile,youmustindicatewhetherthecustomeris
wearingmakeup(willappearonlyifthecustomerisfemale),andselectwhich
sideofthefacewillbeprofiled.
• TaptheNextbuttontoproceed.Theexperiencefromthispointwillbethe
sameasduringanewcustomerprofile.

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3 USINGTHEREGIMENOPTIMZER
IftheRegimenOptimizerisselectedattheendofaprofile,theresultsofthat
profile(theproductrecommendation)willbeusedduringtheoptimizeranalysis.
SomeoftheinitialRegimenOptimizerquestionswillbeansweredbydefault
passedonprofileinformation.
TheRegimenOptimizerwillaskyouquestionsabouttheconditionofyourskin.
Attheendoftheoptimizerexperience,alistofspecificproductswillbe
recommended.Thisoptimizedproductrecommendationinformationwillbe
storedwiththeProDermprofileinformation.

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YouwillalsoseethisinformationfromtheRegimenOptimizerontheprinted
profilereportpage.

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4 UsingtheDesktopSoftware
4.1 INSTALLATION
TheProDermdesktopsoftwareisdesignedforusewithyourProDermSkin
Analyzertohelpyoumanageyourprofiles.Youcanstoreprofiles,e‐mailprofile
reports,trackclientresults,andanalyzeyourbusinessusingthebusiness
managementtoolsincludedwiththesoftware.
• InstalltheProDermdesktopsoftwareonyourpersonalcomputer(PC).
• InserttheProDermCDintoyourPC.Aninstallerwindowwillopen.
Thiswindowwillcontaininstructionsandpromptstotakeyouthrough
theinstallationprocess.
• Followtheinstructionsonthescreen.Youwillbeaskedtoacceptthe
termsofthesoftwarelicenseagreementandentersomeclient
information.
• Aftertheinstallationiscomplete,therewillbeaniconforthedesktop
softwareonyourPCdesktop.

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4.2 THEHOMESCREEN
FromtheHomescreen,youcanswitchbetweenfourtabstoaccessallofthe
desktopsoftwarefunctions.Belowthefourtabs,thedateofyourlast
synchronizationwithyourProDerminstrumentisshown.
Themainoptionsarepresentedonthescreenasthreesteps:
• ClickSynchronizetosharedatabetweenthedesktopsoftwareandyour
ProDerminstrument.AllprofilesonyourProDerminstrumentwillbe
movedtoyourPC.
Thestatusofthesynchronizationprocessisshown.
Thedateofyourlastsynchronizationisalsoshown.

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• ClickEmailtoaccessalistoftheprofilesthathavenotbeenmailedtothe
client.
• ClickUploadtosendnewprofileinformationtoNuSkin.
Thestatusoftheuploadprocessisshown.
NuSkingathersthisdataforfutureProDermSkinAnalyzerresearchand
development.
4.3 MYPROFILES
TheMyProfilesscreendisplaysinformationaboutallofyourprofiles,organized
bycustomername.

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Eachprofileentryinthelistdisplaysthefollowinginformation:
• Customername
• Phonenumber
• E‐mailaddress
• Datetheprofilewasconducted
Thefollowingisalsodisplayed,withacheckboxindicator.Theboxwillbe
automaticallycheckedwhen:
• Thecustomerhasmadeanorder
• TheRegimenOptimizerwasusedtofocustheproductrecommendation
• Aprofilereporthasbeene‐mailedtothecustomer
• Theprofilereporthasbeenprinted
Clicktoselectaprofile.Onceselectedyoucandothefollowingbyclickingon
theappropriateiconatthetopofthescreen:
Printtheprofilereport
E‐mailtheprofilereporttothecustomer
Deletetheprofile
Double‐clickontheprofiletogotoviewtheprofile.Hereyoucan:
Printtheprofilereport
E‐mailtheprofilereporttothecustomer
Deletetheprofile
Editthecustomerinformation
Gobacktothelistofprofiles

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Ontheright‐handsideofthescreen,thereareseveralsearchoptions:
ClickShowAllProfilestoseetheentirelist
Enterthecustomername,orotherkeywordsintotheSearch
field.
CustomerProfilescanbesortedaccordingto:
• Name
• Phone
• ProfileDate
• #ofProfiles
Youcanspecifyadaterangetodisplayonlythoseprofiles
takenduringthatperiod
YoucanrunthefollowingReports:
TotalProfiles(Thisreportshowsagraphofthenumberofprofilestakenfor
eachmonthduringthelastyear).
Follow‐upProfile(Thisreportshowsapiechartrepresentingfollow‐ups
needed,andfollow‐upscompleted).
Ordered(Thisreportshowsagraphofthenumberofcustomerswhohave
orderedproductsforeachmonthduringthelastyear).
AutomaticReorder(Thisreportshowspiechartsrepresentingcustomerorders
thatareautomaticreorders,andordersthatarenot).
ConversionRate(Thisreportshowsapiechartrepresentingcustomerswho
haveplacedanorderandthosewhohavenot).

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4.4 HELP
FromtheHelpscreen,helpresourcesarebrokenintofivegroups.
FAQs
AlistofFrequentlyAskedQuestionsisdisplayed.Clickthequestiontodisplay
theanswer.

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DesktopInstructions

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InstrumentInstructions

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Manuals
ThelatestversionsoftheManualsandQuickStartGuidesareavailabletobe
downloadedandprinted.

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ContactUs
Contactinformationforeachmarketisdisplayed.

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Advanced
FromtheAdvancedtab,youhavefourmainoptions:
• InstalltheProDermSoftware.ThisupdatestheProDermSoftwareonthe
ProDermhandhelddevice.
• InstalltheRegimenOptimizer.ThisinstallstheRegimenOptimizer
SoftwareontheProDermhandhelddevice.
• Installsoftwareupdates.Thisensuresthatyouhavethemostrecent
ProDermsoftwareinstalledbothonyourPCandtheProDermunit.
• SendupdatedsettingstoNuSkin.ThisistohelpNuSkininthefuture
developmentoftheProDermtool.
Atthebottomofthescreen,youcanalsochangetheDesktopLanguage.

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5 CONTACTINFORMATION
TechnicalSupport
Forquestions,ortogethelpwithyourProDerminstrument,pleasecontactyour
marketoffice.
NuSkinUSA
75WCenterSt
Provo,UT84601
GeneralOffice:801‐345‐1000
PhoneOrders/Support:800‐487‐1000
E‐mail:contactus@nuskin.com
NuSkinJapanCo.,Ltd.
Shinjukui‐LandTower23F
6‐5‐1,NishiShinjuku,
Shinjuku‐ku
Tokyo,Japan163‐1323
03‐5321‐3600
GeneralOffice:801‐345‐1000
PhoneOrders/Support:800‐487‐1000
E‐mail:contactus@nuskin.com
NuSkinHongKong
26thFloorWindsorHouse
311GloucesterRoad
CausewayBay,HongKong
PhoneOrders/Support:852‐2391‐5737
E‐mail:48hrs_reply_nshk@nuskin.com
NuSkinChina
HuaiHaiMiddleRoad,#381
22ndFloor
Shanghai,China
PRC
PhoneOrders/Support:011‐86‐21‐6443‐9740
NuSkinCanada
3350RidgewayDr.Unit#1
Mississauga,Ontario
CanadaL5L5Z9
PhoneOrders/Support:800‐877‐6100
E‐mail:dstor@nuskin.com

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6 SAFETYINSTRUCTIONSANDWARNINGS
Usethefollowingsafetyguidelinestohelpensureyourownpersonalsafetyand
tohelpprotectyourinstrumentfrompotentialdamage.
6.1 GENERAL
Donotattempttoservicetheinstrumentyourself.Alwaysfollowinstructions
foruseclosely.
IfyouuseanextensionpowercablewithyourACadapter,ensurethatthetotal
ampereratingoftheproductspluggedintotheextensionpowercabledoesnot
exceedtheampereratingoftheextensioncable.
Donotpushobjectsintoairventsoropeningsofyourinstrument.Doingsocan
causefireorelectricshockbyshortingoutinternalcomponents.
Keepyourinstrumentawayfromradiatorsandheatsources.Also,donotblock
coolingvents.AvoidplacingloosepapersunderneathyourinstrumentandAC
adapter.Donotchargeyourinstrumentinaclosed‐inareaoronaflammable
surfacesuchasabed,sofa,orrug.
PlacetheACadapterinaventilatedarea,suchasonadesktoporonthefloor,
whenyouuseittoruntheinstrumentortochargethebattery.Donotcoverthe
ACadapterwithpapersoranyotheritemsthatwillreducecooling.
TheACadaptermaybecomehotduringnormaloperationofyourinstrument.
Usecarewhenhandlingtheadapterduringorimmediatelyafteroperation.
Donotuseyourinstrumentinawetenvironment,suchasnearabathtub,sink,
swimmingpool,orinawetbasement.
Tohelpavoidthepotentialhazardofelectricshock,donotconnectordisconnect
anycablesduringanelectricalstorm.Donotuseyourhandheldinstrument
duringanelectricalstormunlessallcableshavebeendisconnectedandthe
instrumentisoperatingonbatterypower.

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Beforeyoucleanyourinstrument,disconnecttheinstrumentformtheelectrical
outlet.Cleanyourinstrumentwithasoftclothdampenedwithwater.Never
useliquidoraerosolcleanerswhichmaycontainflammablesubstances.
6.2 POWER
UseontheprovidedACadapterapprovedforusewiththisinstrument.Useof
anotherACadaptermaycauseafireorexplosion.
Beforeyouconnecttheinstrumenttoanelectricaloutlet,checktheACadapter
voltageratingtoensurethattherequiredvoltageandfrequencymatchthe
availablepowersource.
BesurethatnothingrestsonyourACadapter’spowercableandthatthecableis
notlocatedwhereitcanbetrippedoverorsteppedon.
6.3 BATTERY
Donotremovethebatteryfromthisinstrument.Batteriesshouldonlybe
servicedbyatrainedservicetechnician.
6.4 AIRTRAVEL
CertainFederalAviationAdministrationregulationsand/orairline‐specific
restrictionsmayapplytotheoperationofyourinstrumentwhileyouare
onboardanaircraft.Forexample,suchregulations/restrictionsmayprohibitthe
useofanypersonalelectronicdevice(PED)thathasthecapacityforintentional
transmissionofradiofrequencyorotherelectromagneticsignalswhileonan
aircraft.
Additionally,theuseofanyPED,suchasaportableinstrument,maybe
prohibitedinaircraftcertaincriticalphasesofflight,forexample,takeoffand
landing.Someairlinesmayfurtherdefinethecriticalflightphaseasanytimethe
aircraftisbelow3050m(10,000ft).Pleasefollowtheairline’sspecific
instructionsastowhentheuseofaPEDisallowed.
6.5 SAFE‐HANDLINGANDENVIRONMENTALCONSIDERATIONS

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WARNING:Handlingthecordonthisproduct,orcordsassociatedwith
accessoriessoldwiththeirproduct,willexposeyoutolead,achemicalknownby
theStateofCaliforniatocausebirthdefectsorotherreproductiveharm.Wash
yourhandsafterhandlingthecord.
Observethefollowingsafe‐handlingguidelinestopreventdamagetoyour
instrument:
Whensettinguptheinstrumentcradle,placeitonalevelsurface.
Whentraveling,donotchecktheinstrumentasbaggage.Youcanputyour
instrumentthroughandX‐raysecuritymachine,butneverputyourinstrument
throughametaldetector.Ifyouhavetheinstrumentcheckedbyhand,besure
tohaveachargedbatteryavailableincaseyouareaskedtoturnonthe
instrument.
Whentraveling,donotplacetheinstrumentinoverheadstoragecompartments
whereitcouldslidearound.Donotdropyourinstrumentorsubjectittoother
mechanicalshocks.
Protectyourinstrumentandbatteryfromenvironmentalhazardssuchasdirt,
dust,food,liquids,temperatureextremes,andoverexposuretosunlight.
Whenyoumoveyourinstrumentbetweenenvironmentswithverydifferent
temperatureand/orhumidityranges,condensationmayformonorwithinthe
instrument.Toavoiddamagingtheinstrument,allowsufficienttimeforthe
moisturetoevaporatebeforeusingtheinstrument.
NOTICE:Whentakingtheinstrumentfromlow‐temperatureconditionsintoa
warmerenvironmentorfromhigh‐temperatureconditionsintoacooler
environment,allowtheinstrumenttoacclimatetoroomtemperaturebefore
turningonpower.
Whenyoudisconnectacable,pullonitsconnectororonitsstrain‐reliefloop,not
onthecableitself.Asyoupullouttheconnector,keepitevenlyalignedtoavoid
bendinganyconnectorpins.

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Cleanthedisplaywithasoft,cleanclothandwater.Applythewatertothe
cloth;thenstroketheclothacrossthedisplayinonedirection,movingfromthe
topofthedisplaytothebottom.Removemoisturefromthedisplayquicklyand
keepthedisplaydry.Long‐termexposuretomoisturecandamagethedisplay.
Donotuseacommercialwindowcleanertocleanyourdisplay.
6.6 PROTECTINGAGAINSTELECTROSTATICDISCHARGE
Staticelectricitycanharmelectroniccomponentsinsideyourinstrument.To
preventstaticdamage,dischargestaticelectricityfromyourbodybeforeyou
touchanyofyourinstrument’selectroniccomponents,suchasamemory
module.Youcandosobytouchinganunpaintedmetalsurface.
Youcanalsotakethefollowingstepstopreventdamagefromelectrostatic
discharge(ESD):
Whenunpackingastatic‐sensitivecomponentfromitsshippingcarton,donot
removethecomponentfromtheantistaticpackingmaterialuntilyouareready
toinstallthecomponent.Justbeforeunwrappingtheantistaticpackaging,be
suretodischargestaticelectricityfromyourbody.
Whentransportingasensitivecomponentfirstplaceitinanantistaticcontainer
orpackaging.
Handleallsensitivecomponentsinastatic‐safearea.Ifpossible,useantistatic
floorpadsandworkbenchpads.

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7 PRODUCTINFORMATION
ThefollowinginformationisspecifictoyourProDerminstrument.
SoftwareLicenseAgreement
NOTICE:TheimagecaptureandstoragesoftwareonthisImagerorPC
(“Software”)issubjecttoalicenseagreementwithNuSkinEnterprises,Inc.of
Provo,UT,whichownsallrightstothesoftwareandlicensesitonlyforusewith
saleofNuSkinproduct.AlluseoftheSoftwareissubjecttothetermsofthis
license,includingprohibitionsonreverseengineering,limitedwarranties,,and
limitationsonliability.AcopyofthelicenseisavailablebycontactingNuSkin
Enterprises,Inc.
7.1 EXPORTREGULATIONS
ClientacknowledgesthattheseProducts,whichmayincludetechnologyand
software,aresubjecttothecustomsandexportcontrollawsandregulationsof
theUnitedStates(U.S.)andmayalsobesubjecttothecustomsandexportlaws
andregulationsofthecountryinwhichtheProductsaremanufacturedand/or
received.Clientagreestoabidebythoselawsandregulations.Further,under
U.S.law,theProductsmaynotbesold,leased,orotherwisetransferredto
restrictedend‐usersortorestrictedcountries.Inaddition,theProductsmaynot
besold,leased,orotherwisetransferredtoorutilizedbyanend‐userengagedin
activitiesrelatedtoweaponsofdestruction,includingwithoutlimitation,
activitiesrelatedtothedesign,development,production,oruseofnuclear
weapons,materials,facilities,missilesorthesupportofmissileprojects,and
chemicalorbiologicalweapons.
7.2 REGULATORYNOTICES

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ElectromagneticInterference(EMI)isanysignaloremission,radiatedinfree
spaceorconductedalongpowerorsignalsleads,thatendangersthefunctioning
ofaradionavigationorothersafetyserviceorseriouslydegrades,obstructs,or
repeatedlyinterruptsalicensedradiocommunicationsservice.Radio
communicationsservicesincludebutarenotlimitedtoAM/FMcommercial
broadcasts,television,cellularservices,radar,air‐trafficcontrol,pagers,and
PersonalCommunicationServices(PCS).Theselicensedservices,alongwiththe
unintentionalradiatorssuchasdigitaldevices,includingcomputers,contribute
totheelectromagneticenvironment.
ElectromagneticCompatibilityistheabilityofitemsofelectronicequipmentto
functionproperlytogetherintheelectronicenvironment.Whilethiscomputer
hasbeendesignedanddeterminedtobecompliantwithregulatoryagencylimits
forEMI,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseinterferencewithradio
communicationsservices,whichcanbedeterminedbyturningtheequipmentoff
andon,youareencouragedtotrytocorrecttheinterferencebyoneormoreof
thefollowingmeasures:
Reorientthereceivingantenna
Relocatethecomputerwithrespecttothereceiver.
Movethecomputerawayfromthereceiver.
Plugthecomputerintoadifferentoutletsothatthecomputerandthereceiver
areondifferentbranchcircuits.
Ifnecessary,consultaNuSkinTechnicalSupportrepresentativeoran
experiencedradio/televisiontechnicianforadditionalsuggestions.
TheProDerminstrumentisdesigned,tested,andclassifiedfortheirintended
electromagneticenvironment.Theseelectromagneticenvironmentclassifications
generallyrefertothefollowingharmonizeddefinitions:
ClassAistypicallyforbusinessorindustrialenvironments.
ClassBistypicallyforresidentialenvironments.
InformationTechnologyEquipment(ITE),includingdevices,expansioncards,
printers,input/output(I/O)devices,monitors,andsoon,thatareintegratedinto
orconnectedtothecomputershouldmatchtheelectromagneticenvironment
classificationofthecomputer.

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ANoticeaboutShieldedSignalCables:UseonlyoriginalDellorshielded
cablesforconnectingdevicestotheProDerminstrumenttoreducethepossibility
ofinterferencewithradiocommunicationsservices.Usingshielded
cablesensuresthatyoumaintaintheappropriateElectromagneticCompatibility
classificationfortheintendedenvironment.Replacementcablesare
availablefromDellatwww.dell.com.
ThisinstrumentisclassifiedforClassBenvironments.However,theinclusion
ofcertainoptionscanchangetheratingofsomeconfigurationstoClassA.To
determinetheelectromagneticclassificationforyourcomputerordevice,see
thefollowingsectionsspecificforeachregulatoryagency.Eachsectionprovides
country‐specificElectromagneticCompatibility/EMIorproductsafety
information.
FCCNotices(U.S.Only)
ThisinstrumentisclassifiedaccordingtoFederalCommunicationsCommission
(FCC)requirementsasaClassBdigitaldevice.NotethatFCCregulations
statethatchangesormodificationsnotexpresslyapprovedbythe
manufacturercouldvoidyourauthoritytooperatethisequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothe
followingtwoconditions:
•Thisdevicemaynotcauseharmfulinterference.
•Thisdevicemustacceptanyinterferencereceived,includinginterference
thatmaycauseundesiredoperation.
ClassBCompliance
Thisequipmenthasbeentestedandfoundtocomplywiththelimitsfora
ClassBdigitaldevicepursuanttoPart15oftheFCCRules.Theselimitsare
designedtoprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,uses,andcanradiateradio
frequencyenergyand,ifnotinstalledandusedinaccordancewiththe
manufacturer’s
instructionmanual,maycauseinterferencewithradiocommunications.
However,thereisnoguaranteethatinterferencewillnotoccurina
Page 80 |ProductInformation
NuSkin®ProDerm™SkinAnalyzer
particularinstallation.Ifthisequipmentdoescauseharmfulinterferenceto
radioortelevisionreception,whichcanbedeterminedbyturningtheequipment
offandon,youareencouragedtotrytocorrecttheinterferencebyone
ormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.

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•Increasetheseparationbetweentheequipmentandthereceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthatto
whichthereceiverisconnected.
Consultthedealeroranexperiencedradio/televisiontechnicianforhelp.
7.3 FCCCOMPLIANCEINFORMATION
FCCID:SJN‐PRODERM2
Thefollowinginformationisprovidedonthedeviceordevicescoveredinthis
documentincompliancewithFCCregulations:
Productname:NuSkinProDermSkinAnalyzer
Companyname:NuSkinEnterprises
OneNuSkinPlaza
75WestCenterStreet
Provo,UT84601
801‐345‐1000
7.4 ICNOTICE(CANADAONLY)
ThisinstrumentisclassifiedaccordingtoIndustryCanada(IC)Interference‐
CausingEquipmentStandard#3(ICES‐003)asaClassBdigitaldevice.Note
thatIndustryCanadaregulationsstatethatchangesormodificationsnot
expresslyapprovedbythemanufacturercouldvoidyourauthoritytooperate
thisequipment.
ThisClassBdigitalapparatuscomplieswithCanadianICES‐003.
CetappareilnumériquedelaclassebestconformeàlanormeNMB‐003du
Canada.
7.5 RECYCLINGINFORMATION
NuSkinrecommendsthatclientsdisposeoftheirusedelectronicinstruments
inanenvironmentallysoundmanner.Potentialmethodsincludereuseofparts
orwholeproductsandrecyclingofproducts,components,and/ormaterials.