Visionary PRODERM2 ProDerm II User Manual Setup

Visionary Products, Inc. ProDerm II Setup

Exhibit 8


NuSkin®ProDerm®IISkinAnalyzer
UserManual
NuSkinProDerm®IISkinAnalyzerUserManual
Page1
Informationinthisdocumentissubjecttochangewithoutnotice.Companies,
names,anddatausedinexampleshereinarefictitiousunlessotherwisenoted.
Nopartofthisdocumentmaybereproducedortransmittedinanyformorby
anymeans,electronic,mechanical,foranypurpose,withouttheexpresswritten
permissionofNuSkinEnterprises.
©2007NuSkinEnterprises.Allrightsreserved.
NuSkin,BigPlanet,Pharmanex,ProDerm,andtheNuSkinlogoareregistered
trademarksofNuSkinEnterprisesintheUnitedStatesandothercountries.
DocumentVersion1.0
NuSkinProDerm®IISkinAnalyzerUserManual
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Contents
1 INTRODUCTION................................................................................................... 4
1.1 SafetyInstructions............................................................................................ 4
2 USINGTHEPRODERMINSTRUMENT............................................................ 5
2.1 GettingStarted/InitialUse ............................................................................ 5
TheCustomerProfile/ProDermExperience...................................................... 10
TheCustomerProfile/ProDermExperience...................................................... 11
2.2 TheScienceBehindtheExperience ............................................................. 11
2.3 TheMainMenu .............................................................................................. 12
2.4 StartingaNewClientProfile ....................................................................... 14
2.5 PreparingtoTaketheSkinAttributeImages ............................................ 18
2.6 TheSkinAttributes........................................................................................ 21
2.7 TheImages ...................................................................................................... 23
2.8 TakingthePictures ........................................................................................ 24
2.9 ExplainingtheProfileResults ...................................................................... 28
2.10 FinishingaProfile/AdditionalOptions ................................................ 34
2.11 FollowupProfiles/WorkingwithCustomerData.............................. 35
3 USINGTHEREGIMENOPTIMZER ................................................................. 38
4 UsingtheDesktopSoftware................................................................................ 40
4.1 Installation....................................................................................................... 40
4.2 TheHomeScreen ........................................................................................... 41
4.3 MyProfiles ...................................................................................................... 42
4.4 Help.................................................................................................................. 45
5 CONTACTINFORMATION .............................................................................. 51
6 SAFETYINSTRUCTIONSANDWARNINGS ................................................ 52
6.1 General............................................................................................................. 52
6.2 Power ............................................................................................................... 53
6.3 Battery.............................................................................................................. 53
6.4 AirTravel ........................................................................................................ 53
6.5 SafeHandlingandEnvironmentalConsiderations.................................. 53
6.6 ProtectingAgainstElectrostaticDischarge ................................................ 55
7 PRODUCTINFORMATION............................................................................... 56
7.1 ExportRegulations ........................................................................................ 56
7.2 RegulatoryNotices ........................................................................................ 56
7.3 FCCComplianceInformation ...................................................................... 59
7.4 ICNotice(CanadaOnly)............................................................................... 59
7.5 RecyclingInformation................................................................................... 59
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NuSkinProDerm®IISkinAnalyzerUserManual
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1 INTRODUCTION
ProDerm®
TheNuSkinProDerm®SkinAnalyzertakesameasurableapproachtoskincare,
revealingwhatyourmirrororbestfriendcan’t.TheNuSkinProDermSkin
Analyzerprovidesavisualassessmentoftheappearanceofyourskin.Withthe
advanced,proprietarytechnologyoftheNuSkinProDermSkinAnalyzer,the
scientifictruthleadsthewaytobeautifulresults.
TheNuSkinProDermSkinAnalyzerusesadvancedopticsandlighting
technologytocaptureimagesoffourkeyskinattributesdiscoloration,linesand
wrinkles,texture,andporesize.ProDermanalyzestheseimagesusing
algorithmsdevelopedbyleadingimageanalysisandskincareexperts.
Wherevertheopportunityarises,youcanusetheNuSkin®ProDermSkin
Analyzertoshowpeopletheconditionoftheirskinandrecommendsolutionsto
targetindividualskincareconcerns.
1.1 SAFETYINSTRUCTIONS
CAUTION:BeforeusingtheProDerminstrumentyoumustreadthesafety
instructionsandguidelinesintheProDermUserManualtohelpensureyour
ownpersonalsafetyandtohelpprotectyourinstrumentfrompotentialdamage.
Inadditiontothismanual,theQuickStartGuidewillprovidethebestwaytoget
startedquicklyandbeginusingyourProDermDevice.
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2 USINGTHEPRODERMINSTRUMENT
2.1 GETTINGSTARTED/INITIALUSE
ChargingtheBattery
ChargeyourProDermbatteryforatleastsixhoursbeforeuse.Plugtheincluded
ACAdapterintotheunitandthenintothepoweroutlet.
InstallingtheDesktopSoftware&DownloadingUpdates
TheProDermdesktopsoftwareisdesignedforusewithyourProDermSkin
Analyzertohelpyoumanageyourprofiles.Youcanstoreprofiles,emailprofile
reports,trackclientresults,andanalyzeyourbusinessusingthebusiness
managementtoolsincludedinthesoftware.
ItisnotnecessarytoconnectyourProDermdevicetoyourPCuntilafterthe
ProDermdesktopsoftwareisinstalled.
InstalltheProDermdesktopsoftwareonyourpersonalcomputer(PC)
InserttheProDermCDintoyourPC.Aninstallerwindowwillopen.
Thiswindowwillcontaininstructionsandpromptstotakeyouthrough
theinstallationprocess.Seesection5fordetailedinformationaboutthe
installationprocess.
Followtheinstructionsonthescreen.Youwillbeaskedtoacceptthe
termsofthesoftwarelicenseagreementandentersomeclient
information.
Aftertheinstallationiscomplete,therewillbeaniconforthedesktop
softwareonyourPCdesktop.
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IMPORTANT:Oncethedesktopsoftwareisinstalled,immediatelycheckfor
softwareupdatesbyclickingontheAdvancedtabandthen“CheckforSoftware
Updates”
MicrosoftActiveSync
DuringtheProDerminstallationprocess,Microsoft®ActiveSync®willalsobe
installed.ThissoftwareenablesyourProDerminstrumenttocommunicatewith
thedesktopsoftware.
NOTE:Whenyouconnectyour
ProDermdevicetothePC
MicrosoftActiveSyncwillaskif
youwouldliketocreatea
partnership.SelectNo”,asthis
isnotnecessaryfortheProDerm
device.
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PoweringUp
Initially,youmayneedtoholddownthepowerbuttononyourProDermunit
foroneortwosecondswhenturningitoffandon.
Calibration
ThefirsttimeyouturnonyourProDermunit,youwillbepromptedtocalibrate
theinstrument.Thisensuresthatthetouchscreenisalignedcorrectly.
Youwillseeascreenwithcrosshairstouchandholddownthestylusoneach
crosshairforonetotwoseconds.Continuefollowingtheinstructionsonthe
screentoperformthecalibration.Youwillonlyhavetocalibratethedevicethe
firsttimeyouturniton.
Setup
Aftercalibrating,youwillbepromptedtoenteryourdistributorinformation.
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TaptheKeyboardicontoopenorclosethekeyboard.
NOTE:Youmayupdateyourdistributorinformationatanytimefromthe
ProDermhomescreen,bytappingSetup.
Enterthefollowingdistributorinformation:
DistributorName
DistributorID
DisplayIDonPrintedSalesAid(SelectifyouwantyourDistributorID
displayedwhenaclientgetshisorherprintedresults)
DefaultMarket(Fromapulldownmenu)
ShowProductRecommendation(Theproductrecommendationwill
dependonwhatmarketisselectedfromthisscreen)
DefaultLanguage(Fromapulldownmenu)
Youmustenteralloftheinformationbeforeyoucanproceed.
TapNextorpresstheForwardButtontoproceedtothenextsetupscreen.
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Enterthefollowingdistributorinformationonthesecondscreen:
DistributorPhone
DistributorEmail(Foryourconvenience,the@signisalreadypresent
intheemailfield.)
DistributorWebSiteAddress(EntertheURLaddressforyoursite)
Foryourconvenience,http://isalreadypresentinfield.
DisplayPhoneonPrintedSalesAid(Selectifyouwantyourphone
numberdisplayedwhenaclientgetshisorherprintedresults)
DisplayEmailonPrintedSalesAid(Selectifyouwantyouremail
addressdisplayedwhenaclientgetshisorherprintedresults)
DisplayWebSiteAddressonPrintedSalesAid(Selectifyouwantyour
GWPaddressdisplayedwhenaclientgetshisorherprintedresults)
TapNextorpresstheForwardButtontogototheProDermhomescreen.
YoucantapBack,orpresstheBackButtontoreturntothepreviousscreen.
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ConnectingtothePCtoCheckforUpdates
ThisistheidealtimetoconnecttheProDermunittothePCtocheckfor
ProDermsoftwareupdates.AUSBcableisincludedwiththeProDermdevice.
ToconnecttothePC,firstplugthesmallerendoftheUSBcableintothe
ProDermdevice,andthentheUSBconnectorintotheUSBslotinyourPC.
NOTE:WhenyouconnectyourProDerm
devicetothePCMicrosoftActiveSync
willaskifyouwouldliketocreatea
partnership.SelectNo”,asthisisnot
necessaryfortheProDermdevice.
Next,launchtheProDermIIdesktopsoftwarebyclickingontheProDerm
2desktopicon,orbyselectingStart,Programs,NuSkin,ProDerm2.
Finally,clickontheAdvancedtabandthen“CheckforSoftwareUpdates”

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THECUSTOMERPROFILE/PRODERMEXPERIENCE
2.2 THESCIENCEBEHINDTHEEXPERIENCE
Usingproprietarytechnology,ProDermcapturesandanalyzesdetailedimages
oftheskin.BasedontheProDermanalysis,youareabletorecommend
ProDermcertifiedNuSkin®productstoyourclientthatareformulatedto
improvetheappearanceandhealthoftheirskin.
ProDermcapturesimageswithitsadvancedlightingandopticalsystem.
Spectrallycorrectlightemittingdiodes(LEDs)projectlightatsurfacesinsidethe
opticalpieceoftheProDermtooptimallyilluminatetheskinforimaging.
Toimagethesurfaceoftheskin,ProDermusesanachromatic,highdepthof
field,doubleGausslenssystemthatoffershighperformanceinacompactsize.
ProDermthenprojectstheimageontoacomplementarymetaloxide
semiconductor(CMOS)chip,creatingelectronicsignalsfromapproximatelyfour
millionpixels.Thepixelinformationisanalyzedbypatternrecognitionsoftware
tomeasurediscoloration,linesandwrinkles,texture,andporesize.Pixel
informationisalsousedtocreatetheimagethatisseenontheliquidcrystal
display(LCD)oftheProDerminstrument.
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2.3 THEMAINMENU
Aftertheinitialsetup,wheneveryouturnontheProDerminstrument,youwill
seetheProDermhomescreen.
NOTE:ThefirsttimeyouuseProDermyouarepromptedtoenteryour
distributorinformation.
FromtheProDermhomescreenyouhavefiveoptions:
TapNewClienttostartanewProDermclientprofile.
TapExistingClienttoview,update,ordeletepreviousclientprofiles.
Eachclientrecordwillcontainalloftheimagesandinformationcollected
duringtheclient’sProDermprofileexperience.
TapPlayVideotowatchashortProDermpresentation.
NOTE:YoucanwatchthisvideoatanytimebyaccessingitintheHelpoptions.
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TapSetuptochangeyourdistributorinformation.
TapRegimenOptimizertolaunchtheRegimenOptimizerprogram.
YoumayalsolaunchtheRegimenOptimizerafteraprofilesession.
ThenumberofProfilesRemainingisshown,indicatinghowmanynewprofiles
canbestoredwiththeremainingmemory.
Abatteryiconisalsodisplayedatthebottomofthescreentohelpmonitor
batteryusage.
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2.4 STARTINGANEWCLIENTPROFILE
AfteryoutapNewClienttobeginaProDermclientprofile,youwillbe
promptedtotaketheclient’sidentificationphoto.
Centerthesubject’sfaceinthescreenandpresstheCaptureButtonontheback
oftheunit,ortaptheCaptureButtononthescreen.
Thisidentificationphotoalwaysstayslinkedwithalltheimagesandinformation
associatedwiththeclientprofile.
NOTE:Thisphotoisnottakenwiththeimager,butwiththesmallercamera
locatedonthebackofthedevice.
Afteryoucapturetheclientphoto,savethephotobytappingNext,ortapRetake
totakethephotoagain.
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Next,entertheclientinformation:
Name(Required)
Gender(Required)
Phone(Optional)
Email(Optional)
NOTE:Youcanclosethekeyboardbytappinganywhereonthescreenoronthe
keyboardiconinthelowerrighthandcornerofthescreen.
Foryourconveniencethe@”symbolisalreadypresentintheemailfield.
Eachtimeyoutapinafieldrequiringinput,thekeyboardwillbedisplayed.
TapNexttoadvancetothenextclientinformationscreen.
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Continueenteringclientinformation:
Participant’sDistributorID(Optional)
ThisisnotyourDistributorIDnumber.
Note:Thisnumberwillbedisplayedwhentheprofileresultsareprinted.
Postal/ZipCode
ThePostal/ZipCodewillonlyappearinapplicablemarkets.
Areyouwearingmakeup?
Asthescreenindicates,removingmakeupwillresultinamoreaccurate
analysis.
Inorderforthisprofiletobeconsistentwithpastorfutureprofiles,itis
necessarytorecordwhichsideofthefacewasphotographed.
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Indicatewhichsideofthefacewillbeused.Afteryouselectasideoftheface,the
othersideofthesamplepicturewilldim.

Besuretotakeallskinimagesonthesamesideofthefaceasselected.
Nowyouarereadytotakeimagesoftheskin.
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2.5 PREPARINGTOTAKETHESKINATTRIBUTEIMAGES
AccuracyGuidelines
Forthemostaccurateresults,consistent,qualityimagesneedtobetakenofthe
skin.
IMPORTANT:Conductingpracticeprofileswillgreatlyimprovetheconsistency
andaccuracyoftheskinimagesyoutake(20to30practiceprofilesare
recommendedbeforeyouprofileclients).Thesepracticeprofileswillalsohelp
youbecomefamiliarwithandcomfortableusingProDerm.
Followthestepsbeloweachtimeyoupreparetotakeaskinattributeimage.
1. Asktheclienttorelaxsothatfacialfeaturesareatrest.Relaxedskinwill
resultincrisperimages.
RelaxedSkin    NotRelaxed

2. Makesuretheimagerispositionedcorrectly.
3. Theclientshouldbeseatedtoavoidmovement.
4. Havetheclientsitupstraightandsitstill.
5. Youwillneedtomovetheclient’sheadtooptimallypositionthemfor
eachimage.Politelyasktheclientifyoucantouchhisorherfaceorhead
beforemovingitintoposition.
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6. Toensureoptimalfocus,itisimportantthatyouseethescreenclearly.
Yourlineofsightshouldbedirectlyatthescreen.Youmayneedtohave
theclientturntheirheadtowardyousoyoucanseethescreenclearly
beforeyoucapturetheimage.
7. TheProDerminstrumentdoesnotneedtobestrictlyverticaltotakea
goodimage.Itcanberotatedifneeded.
8. Withpractice,youwillconsistentlytakeimagesinthesamelocation.This
willhelpensurethatwhenyouconductfollowupprofiles,thenewsetof
imageswillbeconsistentwiththefirst.
Avoidtheseissues.
1. Skinfeaturesthatcouldbemisinterpretedforexample,afurrowedbrow
orshadowsfromadeepwrinklemaybeincorrectlyinterpretedas
discolorationduetotheshadowingofawrinkle.
2. Facialfeaturesthatdonotrepresentanoverallskinpattern,suchasmoles,
hairs,andthickrazorstubble,shouldbeavoided.AlthoughProDermcan
screenoutmanyofthesefeatures,youshouldavoidthemwhenpossible.
AvoidMolesandSkinGrowths AvoidStubble
3. Makeupcanadverselyaffecttheprofileresults.Ifaclientwishesto
removetheirmakeupbeforeaprofile,recommendPureCleansingGelor
CreamyCleansingLotion.Usingproductsthatdryouttheskinwillresult
inpoorerimages.Acleanfacewillproduceabetterrepresentationofthe
skinattributes.
4. Avoidtakingpicturesinbrightlightorsunlightasthescreenwillbe
difficulttosee.
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5. KeeptheProDerminstrumentsteadyandflushagainsttheskin.
6. Notapplyingconsistentpressureagainsttheskinwillresultindistorted,
poorlyfocusedimages,unevenpressurecreatesinconsistentillumination.
Thiscouldleadtothemisinterpretationofskinattributesbythesoftware.
7. Notenoughpressurecancauseshadowsaroundtheoutsideedgesofthe
imagethisoccurswhenthereisoutsidelightontheimage,orthe
imager’sLEDsarenotabletodirectlightproperlyacrosstheskin.
AvoidShadowsAvoidMovement
8. Toomuchpressureagainsttheskincanresultinstretchedanddistorted
images,orturnfinelinesintowrinkles.
9. BecarefultonotmovetheProDerminstrumentwhencapturinganimage.
Thiswillresultinablurryimage.
10. Ifanimagedoesn’tcomeoutright,don’tbeafraidtotakeanewimage.
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2.6 THESKINATTRIBUTES
ExplaintoyourcustomerthattheProDermmeasuresfourskinattributes:
Discoloration:Mottled,spotty,orpatchyoverexpressionofcolorintheskin.
LinesandWrinkles:Theresultsofcollagenbreakdownalongthemusculatureof
thefaceor,inadvancedcases,theresultofdiffuselossofthestructural
architecture(collagen)throughouttheface.
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SkinTexture:Thesmoothnessoftheskin.Undesirabledeadcellbuilduponthe
surfaceofskincandecreaseskinsmoothness.Thisresultsfromageor
environmentalfactors.
PoreSize:Enlargedporesaremorevisibletotheeyeduetoengorgementwith
sebumorlossofstructuralarchitecture.
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2.7 THEIMAGES
Fiveimageswillbetakenduringtheprofile.Theyaretakeninspecificlocations
tobestassesstheskin’sappearance.
Imagesaretakenintheselocations:
Onthewrist(tocreateabaseline)
Centeredonthecheek(firstoftwo)
Centeredonthecheek(secondoftwo)
Attheoutsidecorneroftheeye
Ontheforehead
Wrist‐Baseline
Cheek‐Discoloration
Cheek‐Texture
EyeLinesandWrinkles
Forehead‐Pores
Dermatologistshavedeterminedthattheselocationsarebestforevaluatingthe
fourskinattributes.
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TapNextortheForwardButtontoadvancetothenextscreenandbegintaking
theskinattributeimages.
2.8 TAKINGTHEPICTURES
Thepictureonthebottomleftcornerofthescreenprovidesaguideforcamera
placement.
Placetheimagebarrelflushwiththecustomer’sskinandeitherpressthe
Capturebuttonlocatedonthebackofthedevice,ortapCapture.
Remembertoavoidpressingtoohardagainstthecustomer’sskinwhichmay
stretchordistorttheimage.Alsoavoidshadows,orotherfeaturesthatwillhave
anegativeeffectontheskinanalysis.
Aftercapturingtheimage,tapNextortheForwardButtontosavetheimage.
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YoumayretakeapicturebytappingRetakeorbypressingtheBackbuttonon
thedevice.
TIP:Holdingdownthecapturebuttonfortwotothreesecondswhilecapturing
theimagehelpspreventunwantedmovement.
TheBaselineImage
Thewristimageisusedtocreateabaselineforthesubject’sskin.
ExamplesofWellCapturedBaselineImages:
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Discoloration
Thenextimageisusedtoassessskindiscoloration.
Thisimageistakeninthemiddleofthecheek,justbelowthecheekbone,as
showninthelowerlefthandcornerofthescreen.Thissmallerimageshowsyou
wheretopositiontheProDermimager.
Remembertoavoiddistortions,shadows,orotherfeaturesthatwillhavea
negativeeffectontheskinanalysis.
ExamplesofWellCapturedDiscolorationImages:
Texture
ThenextimageistakentoevaluateTexture.
Thisimageistakeninthesamelocationasthepreviouspicture;inthemiddleof
thecheek,justbelowthecheekbone.
Forthetextureevaluation,itisimportantthatalledgesoftheimagingbarrelare
touchingtheskintoavoidlettinginexternallight.
Becarefultocapturearepresentativesampleoftheclient’sskin.
ExamplesofWellCapturedTextureImages:
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LinesandWrinkles
ThenextimageistakentoevaluateLinesandWrinkles.
Theimageistakenneartheoutsidecorneroftheeye.
Inthecaseofthewrinklesevaluation,wrinklefeaturesthatcastshadowswill
resultinamoreaccurateanalysis.However,youshouldnottaketheimagetoo
closetoeye.
Asktheclienttorelaxsothatthefacialfeaturesareatrest,andplacetheimager
flushagainsttheskintotaketheimage.Becarefultonotpresstoohardasthis
willflattentheskinartificially.
ExamplesofWellCapturedLinesandWrinkleImages:
PoreSize
ThelastimageistakentoanalyzePoreSize.
Theporesizeimageistakenonthecenteroftheforehead,justabovethebrow
line.
Youshouldfocusoncapturinganylargeporesintheregion,andpayspecial
attentiontoholdingtheProDermflushagainsttheskinsoasnottogetshadows
aroundtheedgeoftheimage.
TIP:SomeProDermusersprefertousethesideofthenoseinsteadofthe
foreheadtoevaluateporesize.Althoughtheimagemaybemoredifficultto
duplicateforfollowupsessions,thisareagenerallyprovidesagoodviewfor
poreanalysisifdesired.
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ExamplesofWellCapturedPoreSizeImages:
Aftertheclientphotoandfiveskinimagesarecaptured,theProDermsoftware
analyzestheimages.
Ittakesaboutoneminutefortheimagestobeprocessedandanalyzed.
2.9 EXPLAININGTHEPROFILERESULTS
AftertheproprietaryProDermsoftwarehasfinishedtheanalysis,theresultswill
bedisplayed.
Dependingontheskinattribute,theimagewillbehighlightedinsuchawayas
todemonstratetheresultsoftheanalysis.
TIP:Youcantaponthepencilicontohidetheanalysishighlightsanddisplay
onlytheimage.
YoucanmovebackandforththroughtheimagesusingtheBackandNexticons.
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Discoloration
Inthediscolorationresultsimages,areasofdiscolorationareoutlined.
TheProDermidentifiesthe“natural”backgroundskincolorforeachclientto
appropriatelydeterminecontrastofareasmarkedasdiscolored.ProDermwill
factorboththesizeoftheareaaffectedandthecontrastofcolortoperformthe
analysis.
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Texture
Next,thetextureresultsimageisdisplayed.
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LinesandWrinkles
Afterthetextureresultsimagehasbeenshown,thelinesandwrinklesresults
imagewillbedisplayed.
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PoreSize
Andfinally,theporesizeresultsimageisshown.
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ProductRecommendation
Afterviewingtheanalysisresults,aproductrecommendationwillbemade
providedthatyouselectedaproductrecommendationduringthesetupprocess.
Ifyouwouldliketohideorchangeyourproductrecommendation,pressSetup
fromtheMainMenu.
TaptheNextbuttontomovetothenextscreen.
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2.10 FINISHINGAPROFILE/ADDITIONALOPTIONS
Attheendoftheinitialcustomerprofile,theprofilewillbeautomaticallysaved.
Ifyoumakechangestotheprofile,remembertoresaveit,orthechangeswillbe
lost.
Youcanindicateifanorderwasplacedbyselectingaproductfromthe
dropdownmenu.
Ifaproductisordered,youcanindicateifthisisanautomaticreorder,or
not.
Theemailbuttonwillopenthedefaultemailclientwiththecustomers
emailaddressinthe“to”field.
TheRegimenOptimizerbuttonwilllaunchtheRegimenOptimizer
application.
ThePrintbuttonwillattempttoprintthroughUSBtotheconnected
printer.
Youalsohavetheoptiontoreturntothemainmenu.
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2.11 FOLLOWUPPROFILES/WORKINGWITHCUSTOMERDATA
AfterselectingExistingProfileonthemainscreen,youcanhighlightadesired
profile.
Afterhighlightingaprofile,youcan:
TapViewProfiletogothroughtheresultsofthatprofile.
TapFollowUpProfiletoaddafollowupprofileforthecustomer.
TapDeleteProfiletoremovethehighlightedprofilefromtheProDerm
memory.
Onceyoutaptoviewaprofile,alltheprofilesfortheselectedcustomerare
listed.
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Profilesthathavenotbeenuploadedtothedesktopwillhaveanattachmenticon
(paperclip)signifyingthattheimagesarestillontheProDerm.
SelectaprofileandtapViewandEdittoseetheresultsofthatprofile.
TapDeleteProfiletodeletetheselectedprofile.
Thisscreenshowsdetailsregardingtheselectedprofile.
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Iftheprofilehasnotbeenuploadedtothedesktop,tapViewProfiletoreview
theprofileresults.
Iftheprofilehasbeenuploadedtothedesktop,youwillbeabletoeditcustomer
information,butnotview,print,oremailtheresults.Thoseoperationswillbe
availablefromthedesktopapplication.
TapFollowUptobeginafollowupprofileforthecustomer.
TapPrintProfileReporttoprinttheprofile.
TaptheEdittoupdatecustomerinformation.
TaptheEmailtoemailtheprofiletothecustomeronceconnectedtoaPC.
TapDeleteProfiletodeleteallinformationaboutthisprofile,including
anyimagesnotuploadedtothedesktop.Youwillbepromptedtoconfirm
thedeletion.
Whenyoubeginafollowupprofile,youmustindicatewhetherthecustomeris
wearingmakeup(willappearonlyifthecustomerisfemale),andselectwhich
sideofthefacewillbeprofiled.
TaptheNextbuttontoproceed.Theexperiencefromthispointwillbethe
sameasduringanewcustomerprofile.
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3 USINGTHEREGIMENOPTIMZER
IftheRegimenOptimizerisselectedattheendofaprofile,theresultsofthat
profile(theproductrecommendation)willbeusedduringtheoptimizeranalysis.
SomeoftheinitialRegimenOptimizerquestionswillbeansweredbydefault
passedonprofileinformation.
TheRegimenOptimizerwillaskyouquestionsabouttheconditionofyourskin.
Attheendoftheoptimizerexperience,alistofspecificproductswillbe
recommended.Thisoptimizedproductrecommendationinformationwillbe
storedwiththeProDermprofileinformation.
NuSkinProDerm®IISkinAnalyzerUserManual
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YouwillalsoseethisinformationfromtheRegimenOptimizerontheprinted
profilereportpage.
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4 UsingtheDesktopSoftware
4.1 INSTALLATION
TheProDermdesktopsoftwareisdesignedforusewithyourProDermSkin
Analyzertohelpyoumanageyourprofiles.Youcanstoreprofiles,emailprofile
reports,trackclientresults,andanalyzeyourbusinessusingthebusiness
managementtoolsincludedwiththesoftware.
InstalltheProDermdesktopsoftwareonyourpersonalcomputer(PC).
InserttheProDermCDintoyourPC.Aninstallerwindowwillopen.
Thiswindowwillcontaininstructionsandpromptstotakeyouthrough
theinstallationprocess.
Followtheinstructionsonthescreen.Youwillbeaskedtoacceptthe
termsofthesoftwarelicenseagreementandentersomeclient
information.
Aftertheinstallationiscomplete,therewillbeaniconforthedesktop
softwareonyourPCdesktop.
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4.2 THEHOMESCREEN
FromtheHomescreen,youcanswitchbetweenfourtabstoaccessallofthe
desktopsoftwarefunctions.Belowthefourtabs,thedateofyourlast
synchronizationwithyourProDerminstrumentisshown.
Themainoptionsarepresentedonthescreenasthreesteps:
ClickSynchronizetosharedatabetweenthedesktopsoftwareandyour
ProDerminstrument.AllprofilesonyourProDerminstrumentwillbe
movedtoyourPC.
Thestatusofthesynchronizationprocessisshown.
Thedateofyourlastsynchronizationisalsoshown.
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ClickEmailtoaccessalistoftheprofilesthathavenotbeenmailedtothe
client.
ClickUploadtosendnewprofileinformationtoNuSkin.
Thestatusoftheuploadprocessisshown.
NuSkingathersthisdataforfutureProDermSkinAnalyzerresearchand
development.
4.3 MYPROFILES
TheMyProfilesscreendisplaysinformationaboutallofyourprofiles,organized
bycustomername.
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Eachprofileentryinthelistdisplaysthefollowinginformation:
Customername
Phonenumber
Emailaddress
Datetheprofilewasconducted
Thefollowingisalsodisplayed,withacheckboxindicator.Theboxwillbe
automaticallycheckedwhen:
Thecustomerhasmadeanorder
TheRegimenOptimizerwasusedtofocustheproductrecommendation
Aprofilereporthasbeenemailedtothecustomer
Theprofilereporthasbeenprinted
Clicktoselectaprofile.Onceselectedyoucandothefollowingbyclickingon
theappropriateiconatthetopofthescreen:
Printtheprofilereport
Emailtheprofilereporttothecustomer
Deletetheprofile
Doubleclickontheprofiletogotoviewtheprofile.Hereyoucan:
Printtheprofilereport
Emailtheprofilereporttothecustomer
Deletetheprofile
Editthecustomerinformation
Gobacktothelistofprofiles
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Ontherighthandsideofthescreen,thereareseveralsearchoptions:
ClickShowAllProfilestoseetheentirelist
Enterthecustomername,orotherkeywordsintotheSearch
field.
CustomerProfilescanbesortedaccordingto:
Name
Phone
ProfileDate
#ofProfiles
Youcanspecifyadaterangetodisplayonlythoseprofiles
takenduringthatperiod
YoucanrunthefollowingReports:
TotalProfiles(Thisreportshowsagraphofthenumberofprofilestakenfor
eachmonthduringthelastyear).
FollowupProfile(Thisreportshowsapiechartrepresentingfollowups
needed,andfollowupscompleted).
Ordered(Thisreportshowsagraphofthenumberofcustomerswhohave
orderedproductsforeachmonthduringthelastyear).
AutomaticReorder(Thisreportshowspiechartsrepresentingcustomerorders
thatareautomaticreorders,andordersthatarenot).
ConversionRate(Thisreportshowsapiechartrepresentingcustomerswho
haveplacedanorderandthosewhohavenot).
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4.4 HELP
FromtheHelpscreen,helpresourcesarebrokenintofivegroups.
FAQs
AlistofFrequentlyAskedQuestionsisdisplayed.Clickthequestiontodisplay
theanswer.
NuSkinProDerm®IISkinAnalyzerUserManual
Page46
DesktopInstructions
NuSkinProDerm®IISkinAnalyzerUserManual
Page47
InstrumentInstructions
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Page48
Manuals
ThelatestversionsoftheManualsandQuickStartGuidesareavailabletobe
downloadedandprinted.
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Page49
ContactUs
Contactinformationforeachmarketisdisplayed.
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Page50
Advanced
FromtheAdvancedtab,youhavefourmainoptions:
InstalltheProDermSoftware.ThisupdatestheProDermSoftwareonthe
ProDermhandhelddevice.
InstalltheRegimenOptimizer.ThisinstallstheRegimenOptimizer
SoftwareontheProDermhandhelddevice.
Installsoftwareupdates.Thisensuresthatyouhavethemostrecent
ProDermsoftwareinstalledbothonyourPCandtheProDermunit.
SendupdatedsettingstoNuSkin.ThisistohelpNuSkininthefuture
developmentoftheProDermtool.
Atthebottomofthescreen,youcanalsochangetheDesktopLanguage.
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5 CONTACTINFORMATION
TechnicalSupport
Forquestions,ortogethelpwithyourProDerminstrument,pleasecontactyour
marketoffice.
NuSkinUSA
75WCenterSt
Provo,UT84601
GeneralOffice:8013451000
PhoneOrders/Support:8004871000
Email:contactus@nuskin.com
NuSkinJapanCo.,Ltd.
ShinjukuiLandTower23F
651,NishiShinjuku,
Shinjukuku
Tokyo,Japan1631323
0353213600
GeneralOffice:8013451000
PhoneOrders/Support:8004871000
Email:contactus@nuskin.com
NuSkinHongKong
26thFloorWindsorHouse
311GloucesterRoad
CausewayBay,HongKong
PhoneOrders/Support:85223915737
Email:48hrs_reply_nshk@nuskin.com
NuSkinChina
HuaiHaiMiddleRoad,#381
22ndFloor
Shanghai,China
PRC
PhoneOrders/Support:011862164439740
NuSkinCanada
3350RidgewayDr.Unit#1
Mississauga,Ontario
CanadaL5L5Z9
PhoneOrders/Support:8008776100
Email:dstor@nuskin.com
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6 SAFETYINSTRUCTIONSANDWARNINGS
Usethefollowingsafetyguidelinestohelpensureyourownpersonalsafetyand
tohelpprotectyourinstrumentfrompotentialdamage.
6.1 GENERAL
Donotattempttoservicetheinstrumentyourself.Alwaysfollowinstructions
foruseclosely.
IfyouuseanextensionpowercablewithyourACadapter,ensurethatthetotal
ampereratingoftheproductspluggedintotheextensionpowercabledoesnot
exceedtheampereratingoftheextensioncable.
Donotpushobjectsintoairventsoropeningsofyourinstrument.Doingsocan
causefireorelectricshockbyshortingoutinternalcomponents.
Keepyourinstrumentawayfromradiatorsandheatsources.Also,donotblock
coolingvents.AvoidplacingloosepapersunderneathyourinstrumentandAC
adapter.Donotchargeyourinstrumentinaclosedinareaoronaflammable
surfacesuchasabed,sofa,orrug.
PlacetheACadapterinaventilatedarea,suchasonadesktoporonthefloor,
whenyouuseittoruntheinstrumentortochargethebattery.Donotcoverthe
ACadapterwithpapersoranyotheritemsthatwillreducecooling.
TheACadaptermaybecomehotduringnormaloperationofyourinstrument.
Usecarewhenhandlingtheadapterduringorimmediatelyafteroperation.
Donotuseyourinstrumentinawetenvironment,suchasnearabathtub,sink,
swimmingpool,orinawetbasement.
Tohelpavoidthepotentialhazardofelectricshock,donotconnectordisconnect
anycablesduringanelectricalstorm.Donotuseyourhandheldinstrument
duringanelectricalstormunlessallcableshavebeendisconnectedandthe
instrumentisoperatingonbatterypower.
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Page53
Beforeyoucleanyourinstrument,disconnecttheinstrumentformtheelectrical
outlet.Cleanyourinstrumentwithasoftclothdampenedwithwater.Never
useliquidoraerosolcleanerswhichmaycontainflammablesubstances.
6.2 POWER
UseontheprovidedACadapterapprovedforusewiththisinstrument.Useof
anotherACadaptermaycauseafireorexplosion.
Beforeyouconnecttheinstrumenttoanelectricaloutlet,checktheACadapter
voltageratingtoensurethattherequiredvoltageandfrequencymatchthe
availablepowersource.
BesurethatnothingrestsonyourACadapter’spowercableandthatthecableis
notlocatedwhereitcanbetrippedoverorsteppedon.
6.3 BATTERY
Donotremovethebatteryfromthisinstrument.Batteriesshouldonlybe
servicedbyatrainedservicetechnician.
6.4 AIRTRAVEL
CertainFederalAviationAdministrationregulationsand/orairlinespecific
restrictionsmayapplytotheoperationofyourinstrumentwhileyouare
onboardanaircraft.Forexample,suchregulations/restrictionsmayprohibitthe
useofanypersonalelectronicdevice(PED)thathasthecapacityforintentional
transmissionofradiofrequencyorotherelectromagneticsignalswhileonan
aircraft.
Additionally,theuseofanyPED,suchasaportableinstrument,maybe
prohibitedinaircraftcertaincriticalphasesofflight,forexample,takeoffand
landing.Someairlinesmayfurtherdefinethecriticalflightphaseasanytimethe
aircraftisbelow3050m(10,000ft).Pleasefollowtheairline’sspecific
instructionsastowhentheuseofaPEDisallowed.
6.5 SAFEHANDLINGANDENVIRONMENTALCONSIDERATIONS
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Page54
WARNING:Handlingthecordonthisproduct,orcordsassociatedwith
accessoriessoldwiththeirproduct,willexposeyoutolead,achemicalknownby
theStateofCaliforniatocausebirthdefectsorotherreproductiveharm.Wash
yourhandsafterhandlingthecord.
Observethefollowingsafehandlingguidelinestopreventdamagetoyour
instrument:
Whensettinguptheinstrumentcradle,placeitonalevelsurface.
Whentraveling,donotchecktheinstrumentasbaggage.Youcanputyour
instrumentthroughandXraysecuritymachine,butneverputyourinstrument
throughametaldetector.Ifyouhavetheinstrumentcheckedbyhand,besure
tohaveachargedbatteryavailableincaseyouareaskedtoturnonthe
instrument.
Whentraveling,donotplacetheinstrumentinoverheadstoragecompartments
whereitcouldslidearound.Donotdropyourinstrumentorsubjectittoother
mechanicalshocks.
Protectyourinstrumentandbatteryfromenvironmentalhazardssuchasdirt,
dust,food,liquids,temperatureextremes,andoverexposuretosunlight.
Whenyoumoveyourinstrumentbetweenenvironmentswithverydifferent
temperatureand/orhumidityranges,condensationmayformonorwithinthe
instrument.Toavoiddamagingtheinstrument,allowsufficienttimeforthe
moisturetoevaporatebeforeusingtheinstrument.
NOTICE:Whentakingtheinstrumentfromlowtemperatureconditionsintoa
warmerenvironmentorfromhightemperatureconditionsintoacooler
environment,allowtheinstrumenttoacclimatetoroomtemperaturebefore
turningonpower.
Whenyoudisconnectacable,pullonitsconnectororonitsstrainreliefloop,not
onthecableitself.Asyoupullouttheconnector,keepitevenlyalignedtoavoid
bendinganyconnectorpins.
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Page55
Cleanthedisplaywithasoft,cleanclothandwater.Applythewatertothe
cloth;thenstroketheclothacrossthedisplayinonedirection,movingfromthe
topofthedisplaytothebottom.Removemoisturefromthedisplayquicklyand
keepthedisplaydry.Longtermexposuretomoisturecandamagethedisplay.
Donotuseacommercialwindowcleanertocleanyourdisplay.
6.6 PROTECTINGAGAINSTELECTROSTATICDISCHARGE
Staticelectricitycanharmelectroniccomponentsinsideyourinstrument.To
preventstaticdamage,dischargestaticelectricityfromyourbodybeforeyou
touchanyofyourinstrument’selectroniccomponents,suchasamemory
module.Youcandosobytouchinganunpaintedmetalsurface.
Youcanalsotakethefollowingstepstopreventdamagefromelectrostatic
discharge(ESD):
Whenunpackingastaticsensitivecomponentfromitsshippingcarton,donot
removethecomponentfromtheantistaticpackingmaterialuntilyouareready
toinstallthecomponent.Justbeforeunwrappingtheantistaticpackaging,be
suretodischargestaticelectricityfromyourbody.
Whentransportingasensitivecomponentfirstplaceitinanantistaticcontainer
orpackaging.
Handleallsensitivecomponentsinastaticsafearea.Ifpossible,useantistatic
floorpadsandworkbenchpads.
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Page56
7 PRODUCTINFORMATION
ThefollowinginformationisspecifictoyourProDerminstrument.
SoftwareLicenseAgreement
NOTICE:TheimagecaptureandstoragesoftwareonthisImagerorPC
(“Software”)issubjecttoalicenseagreementwithNuSkinEnterprises,Inc.of
Provo,UT,whichownsallrightstothesoftwareandlicensesitonlyforusewith
saleofNuSkinproduct.AlluseoftheSoftwareissubjecttothetermsofthis
license,includingprohibitionsonreverseengineering,limitedwarranties,,and
limitationsonliability.AcopyofthelicenseisavailablebycontactingNuSkin
Enterprises,Inc.
7.1 EXPORTREGULATIONS
ClientacknowledgesthattheseProducts,whichmayincludetechnologyand
software,aresubjecttothecustomsandexportcontrollawsandregulationsof
theUnitedStates(U.S.)andmayalsobesubjecttothecustomsandexportlaws
andregulationsofthecountryinwhichtheProductsaremanufacturedand/or
received.Clientagreestoabidebythoselawsandregulations.Further,under
U.S.law,theProductsmaynotbesold,leased,orotherwisetransferredto
restrictedendusersortorestrictedcountries.Inaddition,theProductsmaynot
besold,leased,orotherwisetransferredtoorutilizedbyanenduserengagedin
activitiesrelatedtoweaponsofdestruction,includingwithoutlimitation,
activitiesrelatedtothedesign,development,production,oruseofnuclear
weapons,materials,facilities,missilesorthesupportofmissileprojects,and
chemicalorbiologicalweapons.
7.2 REGULATORYNOTICES
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Page57
ElectromagneticInterference(EMI)isanysignaloremission,radiatedinfree
spaceorconductedalongpowerorsignalsleads,thatendangersthefunctioning
ofaradionavigationorothersafetyserviceorseriouslydegrades,obstructs,or
repeatedlyinterruptsalicensedradiocommunicationsservice.Radio
communicationsservicesincludebutarenotlimitedtoAM/FMcommercial
broadcasts,television,cellularservices,radar,airtrafficcontrol,pagers,and
PersonalCommunicationServices(PCS).Theselicensedservices,alongwiththe
unintentionalradiatorssuchasdigitaldevices,includingcomputers,contribute
totheelectromagneticenvironment.
ElectromagneticCompatibilityistheabilityofitemsofelectronicequipmentto
functionproperlytogetherintheelectronicenvironment.Whilethiscomputer
hasbeendesignedanddeterminedtobecompliantwithregulatoryagencylimits
forEMI,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseinterferencewithradio
communicationsservices,whichcanbedeterminedbyturningtheequipmentoff
andon,youareencouragedtotrytocorrecttheinterferencebyoneormoreof
thefollowingmeasures:
Reorientthereceivingantenna
Relocatethecomputerwithrespecttothereceiver.
Movethecomputerawayfromthereceiver.
Plugthecomputerintoadifferentoutletsothatthecomputerandthereceiver
areondifferentbranchcircuits.
Ifnecessary,consultaNuSkinTechnicalSupportrepresentativeoran
experiencedradio/televisiontechnicianforadditionalsuggestions.
TheProDerminstrumentisdesigned,tested,andclassifiedfortheirintended
electromagneticenvironment.Theseelectromagneticenvironmentclassifications
generallyrefertothefollowingharmonizeddefinitions:
ClassAistypicallyforbusinessorindustrialenvironments.
ClassBistypicallyforresidentialenvironments.
InformationTechnologyEquipment(ITE),includingdevices,expansioncards,
printers,input/output(I/O)devices,monitors,andsoon,thatareintegratedinto
orconnectedtothecomputershouldmatchtheelectromagneticenvironment
classificationofthecomputer.
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Page58
ANoticeaboutShieldedSignalCables:UseonlyoriginalDellorshielded
cablesforconnectingdevicestotheProDerminstrumenttoreducethepossibility
ofinterferencewithradiocommunicationsservices.Usingshielded
cablesensuresthatyoumaintaintheappropriateElectromagneticCompatibility
classificationfortheintendedenvironment.Replacementcablesare
availablefromDellatwww.dell.com.
ThisinstrumentisclassifiedforClassBenvironments.However,theinclusion
ofcertainoptionscanchangetheratingofsomeconfigurationstoClassA.To
determinetheelectromagneticclassificationforyourcomputerordevice,see
thefollowingsectionsspecificforeachregulatoryagency.Eachsectionprovides
countryspecificElectromagneticCompatibility/EMIorproductsafety
information.
FCCNotices(U.S.Only)
ThisinstrumentisclassifiedaccordingtoFederalCommunicationsCommission
(FCC)requirementsasaClassBdigitaldevice.NotethatFCCregulations
statethatchangesormodificationsnotexpresslyapprovedbythe
manufacturercouldvoidyourauthoritytooperatethisequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothe
followingtwoconditions:
Thisdevicemaynotcauseharmfulinterference.
Thisdevicemustacceptanyinterferencereceived,includinginterference
thatmaycauseundesiredoperation.
ClassBCompliance
Thisequipmenthasbeentestedandfoundtocomplywiththelimitsfora
ClassBdigitaldevicepursuanttoPart15oftheFCCRules.Theselimitsare
designedtoprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,uses,andcanradiateradio
frequencyenergyand,ifnotinstalledandusedinaccordancewiththe
manufacturer’s
instructionmanual,maycauseinterferencewithradiocommunications.
However,thereisnoguaranteethatinterferencewillnotoccurina
Page 80 |ProductInformation
NuSkin®ProDerm™SkinAnalyzer
particularinstallation.Ifthisequipmentdoescauseharmfulinterferenceto
radioortelevisionreception,whichcanbedeterminedbyturningtheequipment
offandon,youareencouragedtotrytocorrecttheinterferencebyone
ormoreofthefollowingmeasures:
Reorientorrelocatethereceivingantenna.
NuSkinProDerm®IISkinAnalyzerUserManual
Page59
Increasetheseparationbetweentheequipmentandthereceiver.
Connecttheequipmentintoanoutletonacircuitdifferentfromthatto
whichthereceiverisconnected.
Consultthedealeroranexperiencedradio/televisiontechnicianforhelp.
7.3 FCCCOMPLIANCEINFORMATION
FCCID:SJNPRODERM2
Thefollowinginformationisprovidedonthedeviceordevicescoveredinthis
documentincompliancewithFCCregulations:
Productname:NuSkinProDermSkinAnalyzer
Companyname:NuSkinEnterprises
OneNuSkinPlaza
75WestCenterStreet
Provo,UT84601
8013451000
7.4 ICNOTICE(CANADAONLY)
ThisinstrumentisclassifiedaccordingtoIndustryCanada(IC)Interference‐
CausingEquipmentStandard#3(ICES003)asaClassBdigitaldevice.Note
thatIndustryCanadaregulationsstatethatchangesormodificationsnot
expresslyapprovedbythemanufacturercouldvoidyourauthoritytooperate
thisequipment.
ThisClassBdigitalapparatuscomplieswithCanadianICES003.
CetappareilnumériquedelaclassebestconformeàlanormeNMB003du
Canada.
7.5 RECYCLINGINFORMATION
NuSkinrecommendsthatclientsdisposeoftheirusedelectronicinstruments
inanenvironmentallysoundmanner.Potentialmethodsincludereuseofparts
orwholeproductsandrecyclingofproducts,components,and/ormaterials.

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