Voxx Accessories PNMDUAL5M WiFi Monitor User Manual
Voxx Accessories Corp. WiFi Monitor
User Manual
DUAL CONNECT BABY MONITOR
with Wi-Fi viewing and dedicated parent unit
User Guide
What’s inside
Welcome! ..............................................................xx
Getting started ....................................................xx
Tour of the system .............................................xx
Everyday use ........................................................ xx
Motion detection ............................................ xx
Sound detection ............................................. xx
Auto-record time............................................ xx
Battery life ......................................................... xx
Temperature alarm ........................................ xx
Music .................................................................... xx
Share camera with friend ........................... xx
Flip horizontally / vertically ....................... xx
Camera time set ............................................. xx
Camera info ...................................................... xx
Delete Camera ................................................. xx
Troubleshooting / FAQs ..................................xx
PNMDUAL5
FPO
Getting Started
2
Step 1: Unpack
WELCOME!
This WiFi Baby Monitor makes
it simple to keep your eyes
and ears on your little one
from home or from anywhere!
This guide takes you through
the steps to get started!
Before you start...
Make sure you read the Important Information
sheet included in this package.
Rechargeable
WiFi camera
The accessories:
(2) charging cables
(2) power adapters
(2) Mounting screws
(1) 8GB Micro SD card
(pre-installed in the camera)
Check out our setup videos
On your computer, go to
http://bit.ly/pnwifi-setup or scan the
QR code here. FPO
Parent monitor
Getting Started
3
GETTING STARTED
Plug the other end of the
charging cable into one of the
included charging adapters.
Then plug the adapter into an
outlet or surge protector.
Find one of the charging
cables included in this
package.
Plug one end of this cable into
the USB CHARGING jack on
the side of the parent monitor.
Step 2: Charge the monitor
Find a location for the
camera that gives you the
best view of your baby in his
or her crib.
Place the camera on a flat surface, like a
dresser or shelf, or mount the camera to a wall
using the keyhole slots on its bottom (see the
mounting template included in this package).
IMPORTANT: NEVER place the camera or cords
of any kind inside the crib. NEVER place the
camera or cords within reach of the baby.
Step 3: Position the camera(s)
WARNING
Strangulation Hazard: Children have STRANGLED in
cords. Keep this cord out of the reach of children (more
than 3ft (0.9m) away). Never use extension cords with
AC Adapters. Only use the AC Adapters provided.
Getting Started
4
Plug one end of the
included charging
cable into the DC In
jack on the back of
the camera.
Plug the other end
into the included
power adapter.
Then plug the
adapter into an
outlet or surge
protector.
Step 5: Plug in the camera
Your Project Nursery WiFi Camera needs
strong enough signal from your WiFi router in
order to send its video signal.
Here’s how to test the strength of your WiFi
signal in your baby’s nursery using your
smartphone or other portable wireless device
(like a tablet or iPod touch).
First, go to where you want to put the camera.
Make sure your
smartphone or other
portable wireless device
is connected to the WiFi
network you want to test.
Look at the WiFi icon on
your device screen to
see the strength of the
connection. For example,
on iOS devices look in the
upper left-hand corner of
the screen for the WiFi icon (shown here).
For best results, look for a location with at least
50% strength to use the WiFi camera.
Step 4: Test your WiFi signal
The camera turns on automatically when you
plug it in (the indicator light on its back panel
turns solid red).
Getting Started
5
Step 6: Download and install
the Project Nursery Monitor
App on your phone or tablet
In the Google Play or
Apple App Stores, search
for “PROJECT NURSERY
MONITOR” and look for
the icon shown here. Then
download and install the App.
®
Register
Login
Username
Email Address
Password
Confirm Password
Sign Up
Step 8: Create a Project
Nursery user name and
password
The first time you launch the
Project Nursery App, you’ll
need to create a user name
and password so that you can
access your camera securely.
Press the Register button to
start, then follow the steps to
set up your account.
IMPORTANT: Make sure you
give a valid email address that
you have easy access to. The
App will use this address if you
ever need to recover or reset
your password.
Once you’ve finished creating
your user name and password,
the App will ask you to Login
with the name and password
you created.
IMPORTANT: Your user
name cannot contain special
characters (like “@”)—only
letters and numbers.
Step 7: Launch the Project
Nursery Monitor App
Once the Project Nursery Monitor App has
installed on your smarphone or tablet, press
the icon to launch the App.
IMPORTANT!
You must connect the WiFi camera through the
App on your phone or tablet before you can
connect it to the parent monitor.
Getting Started
6
®
Device List Message My Center
Step 9: Pair the WiFi camera
with the App.
Make sure the Project Nursery App is open
on your phone or tablet. Also make sure that
your phone or tablet is connected to your WiFi
network.
In the next screen, press the
Add new camera with WiFi
button.
The next screen in the App
lets you name the camera
you’re setting up and prompts
you to scan the QR code on
the bottom of the camera.
To name the camera you’re
setting up: Press in the
Camera name field and enter
the name you want to use.
In the App’s home screen,
press the icon (Add
Camera) in the upper right
corner of the screen.
®
To scan the QR code on the
WiFi camera: Find the QR
code on the bottom of the
WiFi camera. Position your
smartphone or tablet so
that its camera can scan this
QR code. Then press where
indicated in the App to scan
this QR code.
Add new camera with WiFi
Add Camera
Get shared camera from friend
Add new camera with QR code
Add Camera
Scan QR code located
on bottom of camera
ID:
Camera name:
Next step
Press to open
QR code scanner
The App will prompt you to make sure your
camera is on. If you haven’t already turned it on,
press the POWER button on the right side of the
camera (the camera’s LED lights up), then press
the Next step button in the App.
Getting Started
7
After you’ve scanned the QR
code on the bottom of the
WiFi Camera, the App will ask
you to press the SET button
on the bottom of the camera
and enter the name (WIFI
SSID) and password of your
WiFi network.
Enter the name (WIFI SSID)
and password for your home
WiFi network in the App.
IMPORTANT: Double check
that you’ve typed your network
name and password correctly—
otherwise, the camera won’t
work with the App!
Find the SET button on the
bottom of the WiFi camera.
Press it for one second (until
the camera gives an audio
signal).
Once you’ve finished entering your network
name and password, press the Next step
button on the App screen. The indicator light
on the back of the WiFi camera starts flashing—
the camera is trying to join your WiFi network.
Congratulations!
Camera successfully added!
Once the WiFi camera has
successfully connected to your
WiFi network, you’ll see the
Success screen in the App and
the indicator light on the back
of the camera will turn green.
Congratulations—you’ve just
set up your first camera!
IMPORTANT: If this WiFi setup
option doesn’t work, try the
Add new camera with QR code
option in the Add Camera
screen.
If the WiFi camera does not
connect, follow the instructions
in the App to troubleshoot.
Configure WiFi
Next step
1. Your camera should be plugged in and turned ON.
Press the “Set” button on the bottom of your camera for 1
second.You will hear one beep and the LED will start
blinking red.
2. Choose WiFi SSID (or network name) and enter
password below. Make sure you enter the info correctly.
If your WiFi SSID does not have a password, you will need to
create one. This is for your safety and security. Consult the
user guide for your WiFi router/AP to add a password.
Helpful Hint: Click on the lock icon in the password area
to hide or display text.
3. After you’ve entered your WiFi info below, press “Next
step.” Your camera will begin connecting to your WiFi
network. This can take 2–3 minutes to complete.
When you hear two beeps and the LED turns solid green,
your camera is successfully connected and ready for you to use.
Next step
Getting Started
8
Step 10: Choose the camera
from the home screen
Press the part of the home
screen showing the camera
you set up in order to choose
this camera.
®
Device ID：1234567891234560
Device List Message My Center
Sally’s nursery
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Swipe screen
above to Pan/Tilt
The Camera View screen is
your gateway to total control
of your WiFi camera from
virtually anywhere.
The next chapter gives you a
tour of the features available
from this screen.
Device ID：1234567891234560Sally’s nursery
+ Make sure your phone or tablet is connected to
the WiFi network you want to use.
+ Make sure the camera is getting a good signal
from your WiFi router. See step 3 for more
information.
+ Test your WiFi network with other devices to
make sure its working.
+ Double check that you’ve entered the correct
password for your WiFi network in the Project
Nursery App.
+ Make sure your router is broadcasting its SSID
(name). The Project Nursery WiFi camera does
not support hidden SSIDs.
+ Make sure that Wi-Fi signal is 2.4GHz. The
Project Nursery WiFi camera does not support
5GHz WiFi.
+ Make sure that your WiFi router uses either
WPA2-PSK/WPA-PSK or AES as its encryption
method.
+ Make sure that there is no MAC filter on router
or add MAC address to router whitelist.
+ Reset the camera to set up connection again.
Press and hold SET key for 10 seconds. The
camera gives a long beep when it is fully reset.
Connection Troubleshooting
Congratulations! You’ve just set up the camera
for viewing on your smartphone. Now it’s time
to set it up with the local monitor.
Getting Started
9
Step 12: Connect the monitor
to your WiFi network
The first time you
turn on the parent
monitor, you’ll be
asked to choose
your WiFi network
and enter its
password.
Press WiFi
Network and
choose your
network from the
list that appears.
Press and hold the POWER
button on the parent monitor to
turn it on.
Step 11: Turn on the monitor
WiFi Network
Password
CONNECT
WELCOME! ?
WiFi Network
Home WiFi
Sig_Guest
Comcast_123
?
IMPORTANT: Make sure you use the same WiFi
network you used to set up the camera with
the App!
Once you’ve chosen
your network
and entered your
password, press the
CONNECT button
to connect to it.
myNetwork
netwkpass1
CONNECT
WELCOME! ?
The process of connecting the monitor and
camera to your WiFi network might take
several minutes to complete.
72º 10:30AM Once the monitor
and camera have
connected to your
WiFi network, you
should start seeing
video from the
camera on your
monitor.
Then press Password and use the on-screen
keyboard to enter the password for this
network.
Tour of the system
10
Parent Monitor turns the monitor on and off (press and
hold for 1 second).
turns the screen on and off. Press and
hold for 2 seconds to switch cameras.
and turn the volume down/up (you can
also do this through the touchscreen). In menu
screens, these navigate left/right.
zooms the camera in and out (you can
also do this through the touchscreen). This
button also selects items in menu screens.
starts pan/tilt of the camera (you can
also do this through the touchscreen). Use the
arrows to pan and tilt once you’ve activated
this function. This button also navigates up in
menu screens.
lets you talk through the camera’s speaker
(you can also do this through the touchscreen).
Press and hold while talking (release when
you’re done). This button also navigates down
in menu screens.
SOUND LEVEL indicators show you the level of
sound from your baby’s room.
USB CHARGING jack (side panel, not shown)
plugs into your charging cable to recharge or
power the parent monitor.
TOUR OF THE SYSTEM
Watching baby
You can turn the display on and off without turning
the monitor off (this can help extend battery life).
You’ll still hear your baby, but the display will be
asleep until you awaken it.
To turn the display on or off: Press the VIDEO ON/
OFF button on the parent monitor.
Tour of the system
11
Pan, Tilt, and Zoom
To zoom the active camera: Touch the parent
monitor’s touchscreen, then press . You can
also press the OK-ZOOM button.
To pan or tilt the active camera: Touch the parent
monitor’s touchscreen, then press one of the arrow
icons. You can also press the PAN/TILT button and
use the arrow buttons.
Talking to baby
To talk through the speaker on the active camera:
Touch the parent monitor’s touchscreen, then
press and hold . You can also press and hold the
TALK button on the parent monitor.
Talk normally to the parent monitor—your voice will
come out on the camera’s speaker. Release the on-
screen microphone icon when you’re done talking.
Listening to baby
The SOUND LEVEL indicators on the parent
monitor show you at a glance the sound level
in your baby’s room, regardless of how loud the
audio is on the parent monitor.
To increase or decrease the volume of the audio
monitor: Press the VOL+ or VOL– buttons on the
parent monitor.
72º 10:30AM
Parent Monitor Touchscreen
Almost all of the parent monitor’s features are
accessible through its touchscreen. Just tap the
screen to see icons for each feature.
and turn the volume down/up.
pan and tilt the camera.
accesses the parent monitor’s menu system.
zooms in on the camera image.
lets you talk through the camera’s speaker.
Press and hold while talking.
clears the icons from the screen.
Tour of the system
12
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Sally’s nursery
Swipe screen
above to Pan/Tilt
App Camera View Screen
(Settings) accesses the Settings menu for this camera. Press this
icon to adjust the WiFi and other settings for this camera.
Camera view shows you the image from your WiFi camera. Pan and tilt
the camera by swiping on the screen left/right or up/down. Zoom the
camera by double-tapping the screen.
(Multi-Camera View) lets you see multiple cameras at once on a
single screen (if you’ve set up multiple cameras). Press this icon to
access the multi-camera view screen (phone App only).
HD SD (HD-SD Select) lets you switch between high- and standard-
definition video on the view screen.
(Micro-SD Card) accesses any content stored on the camera’s Micro-
SD Card (not included). Press this icon to start viewing or downloading
motion/sound-activated videos or images from the camera’s Micro-SD
Card. (This is where you’ll see auto recordings.)
RECORD (Record) starts/stops recording video. The video file is saved to
your smartphone or tablet.
SNAPSHOT (Snapshot) takes a still photo of the camera video. The snapshot
file is saved to your smartphone or tablet.
TALK (Talk) lets you speak through this camera’s built-in speaker. Press
and hold this icon to start speaking.
SOUND ON (Sound On/Off) turns the sound from the camera on and off.
Pan, Tilt, and
Zoom
To zoom the active
camera: Double-tap the
camera view screen.
To pan or tilt the active
camera: Swipe the
camera view screen left/
right or up/down.
Tour of the system
13
POWER button
(right side)
turns the camera
on and off (press
and hold).
Camera (front)
Nighttime sensor
adjusts the camera
sensitivity to the
amount of ambient
light.
Microphone picks
up sound around the
camera.
Camera (back)
DC In jack plugs into your charging cable to power the camera.
Adjustable antenna communicates wirelessly with your WiFi network.
Indicator light shows the power and connection status of the camera:
- off (camera not plugged in or powered on)
- solid red (on but not connected
- blinking red (in the process of connecting)
- solid green (connected to network and App)
- blinking green (camera being actively viewed on monitor or App).
Thermal sensor detects the temperature around the camera.
SET starts the WiFi setup process (press and
hold).
QR code passes the camera ID information to
the App during the WiFi setup process.
Mounting keyholes let
you mount the camera
on a wall (mounting
screws included).
MICRO-SD slot (left
side) holds the pre-
installed micro-SD
card for storage of
automatic photos/
video.
Camera (bottom)
DUAL
Everyday use
14
72º 10:30AM
3. EVERYDAY USE
You customize your Dual-Connect Baby Monitor System to best fit your
needs and environment, including motion, sound, and temperature alerts
that notify you automatically. Access these settings through the App on
your phone/tablet or through the menu system on the parent monitor.
This chapter takes you through the settings you can customize, one by
one.
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Sally’s nursery
Swipe screen
above to Pan/Tilt
HMOFF
L
Battery Life
Auto-record time
Mi
Whit N i
Settings
Motion detection
Sound detection
OFF
L
Temperature alarm
H
20s 60s 90s
To access the App menu system: In the Camera
View screen, press the (Settings) icon.
To access the parent monitor menu system:
Touch the screen. Then press the icon.
72º 10:30AM
Everyday use
15
View Cameras
Scan Cameras
1 2
3 4
72º 10:30AM
72º 10:30AM
View Cameras
Scan Cameras
5
sces
10
sces
15
sces OFF
Sound Activated Scan
Cameras (Parent Monitor only)
The Cameras menu on the parent monitor lets you change
which camera you’re viewing (if you have multiple cameras
set up). It also offers several options for scanning through the
cameras automatically.
IN THE APP: If you have multiple cameras set up, you can view up
to 4 at once on the App using the button in the camera view
screen.
ACCESSING CAMERAS ON THE PARENT MONITOR
1 Touch the parent monitor’s screen. Then press the icon.
2 Press the Cameras icon.
To view a different camera: In the Cameras menu, press
View Cameras. Then press the icon for the camera you want
to view. The screen switches to that camera, and the status
bar at the top of the screen indicates the camera you’re
viewing: , , , or .
To scan through the cameras automatically: In the Cameras
menu, press Scan Cameras. Select the scan option you want:
switch every 5, 10, or 15 seconds, or sound-activated scan.
The screen switches to the first camera, and the status bar
at the top of the screen shows an indicator for scanning:
, , or . It also shows the camera you’re viewing
Note: You must have Sound Activated Video alerts turned
on for the Sound Activated Scan to work. See the next page
for details.
To stop scanning cameras: select Scan Cameras in the
Cameras menu. Then select Off.
72º 10:30AM
Everyday use
16
Motion/Alerts
The Dual Connect System lets you set up alerts that are
activated by motion, sound, or temperature in your baby’s
room. It also lets you set up an alert for when the monitor’s
rechargeable battery needs to be recharged. You can set up
these alerts through the parent monitor or through the App.
SETTING ALERTS ON THE PARENT MONITOR
1 Touch the parent monitor’s screen. Then press the icon.
2 Press the MOTION/ALERTS icon.
3 Select the kind of alert you would like to set.
Motion Activated Video automatically shows video when
the active camera detects movement. It has three levels of
sensitivity: Low, Medium, and High. Once you’ve selected
the level of sensitivity you want, the status bar at the top of
the screen shows an indicator for motion activation: .
When the active camera senses motion, this indicator flashes.
Sound Activated Video automatically shows video when the
active camera detects sound. It has two levels of sensitivity:
Low and High. Once you’ve selected the level of sensitivity
you want, the status bar at the top of the screen shows an
indicator for sound activation: . When the active camera
senses sound, this indicator flashes.
Temperature Alert notifies you when your baby’s room is
too hot or too cold. There are separate alerts for High and
Low temperatures. Press the one you want to set, then use
the + and – on-screen buttons to set the temperatures you
want. Once you’ve set these up, the status bar at the top of
the screen shows an indicator for temperature alerts: .
72º 10:30AM
72º 10:30AM
Motion Activated Video
Sound Activated Video
Temperature Alert
Low Battery Alert
Out of Range Alert
Note about alert sensitivity:
You might want to test different
levels of sensitivity for motion,
sound, and temperature alerts,
to find the best fit for your
environment and preference.
Everyday use
17
If the temperature in your baby’s room goes beyond the
limit(s) you set, the parent monitor displays an alert and the
temperature alert indicator turns red in the status bar.
Low Battery Alert tells you when the monitor needs to be
recharged.. Once you’ve turned this alert on, the status bar
at the top of the screen shows an indicator for low-battery
alert: .
Out of Range Alert tells you when the monitor is
disconnected from or out of range of the camera (for
example, if the camera’s lost power). Once you’ve turned
this alert on, the status bar at the top of the screen shows an
indicator for out-of-range alert: .
Notes about notifications:
+ Motion, sound, and temperature
alerts you set on the parent
monitor will send notifications
on the App as well (if you have
App notifications turned on).
+ The App sends a maximum of
2 notifications every 4 minutes.
It prioritizes notifications in the
following order: temperature,
sound, motion.
SETTING ALERTS ON THE APP
1 In the Camera View screen, press the (Settings) icon.
2 In the Settings menu, set the sensitivity of the alerts you
want to set.
Motion detection sends a notification on your phone
when the camera detects movement. It has three levels of
sensitivity: H (high), M (medium), and L (low).
Sound detection sends a notification on your phone when
the camera detects sound. It has two levels of sensitivity: H
(high) and L (low).
Battery life sends a push notification when the rechargeable
battery in the WiFi camera gets to a certain level. Select
Battery life, then press the switch next to Push Notifications
for Camera Battery and choose when you would like to be
sent notifications.
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Swipe screen
above to Pan/Tilt
HMOFF
L
Share camera with friend
Delete Camera
Battery Life
Auto-record time
Music
White Noise
Settings
Motion detection
Sound detection
OFF
L
Temperature alarm
Camera time set
H
Camera info
20s 60s 90s
Flip horizontally
Flip vertically
Everyday use
18
Temperature alarm
Auto-record time automatically records a certain amount
of video when the camera detects a motion or sound
alert.Select the amount of Auto-record time you want (in
seconds) when a motion or sound alert is triggered: 20s,
60s, or 90s. IMPORTANT: You must keep the provided micro
SD card in its slot on the camera to use this feature.
Temperature Alarm sends a push notification to your
phone when your baby’s room is too hot or too cold. Select
Temperature alarm, then press Edit at the top of the screen
to change the settings.
To change from degrees Fahrenheit to Celsius:
Press the C.
To set a high temperature alert: Press the switch next to
High temperature alert. Then set the temperature you
want for the high temperature alert.
To set a low temperature alert: Press the switch next to
Low temperature alert. Then set the temperature you
want for the high temperature alert.
Everyday use
19
"I Don't Want to Miss a Thing"
"Holiday"
"Jolene"
Rain
Waves
White Noise
Music
Mus
i
c
Music
White Noise
Lullabies
This Project Nursery system comes with 3 lullabies, 2 nature
sounds, and white noise ready to play—simply choose the one
you want, and the camera you’re on will play it back.
CONTROLLING LULLABIES FROM THE PARENT
MONITOR
1 Make sure the monitor is displaying the camera you want to
play the lullaby on. If you want to play on a different camera,
press the MENU button and select CAMERAS. Then select
View Camera and choose the camera you want.
2 Press the MENU button to access the main menu.
3 Press the LULLABIES icon.
4 Press the option you want to play. The status bar at the top
of the screen shows an indicator for lullabies: .
CONTROLLING LULLABIES FROM THE APP
To play a lullaby, nature sound, or white noise from the active
camera: Press Music in the Setup menu. Then press the option
you want to play.
Note: Make sure you’re displaying the camera you want to play
the lullaby on. If you want to play on a different camera, go back
to the App’s home screen and choose that camera.
NOTE: If there’s a lullaby currently
playing on a camera, a green arrow
icon appears next to it.
72º 10:30AM
Everyday use
20
Sleep Mode (Parent Monitor only)
You can set up the parent monitor to turn off the display
automatically after a set amount of time.
SETTING SLEEP MODE
1 Press MENU on the parent monitor.
2 Press the Sleep Mode icon.
3 In the Sleep Mode menu, press Sleep Mode (video off,
audio only) to turn sleep mode on. Then select the delay
before the display turns off automatically: 5, 30, or 60
minutes. (The audio from your camera will stay on even
when the display is off.)
72º 10:30AM
Sleep Mode(video off audio only)
30mins
5mins
OFF
60mins
Playing Back Pictures and Videos
You can access the videos or pictures stored on the camera’s SD
card from the parent monitor and from the App. IMPORTANT:
You must keep the provided micro SD card in its slot on the
camera to use this feature—this is where motion and sound-
activated videos are stored.
Everyday use
21
ACCESSING PICTURES/VIDEOS FROM THE
PARENT MONITOR
1 Press MENU on the parent monitor.
2 Press the Play icon.
3 Press the button for the kind of media you want to play
back: Photo or Video.
4 The screen displays a list of the photos or videos on the
camera’s SD card. Press the name of the image or video you
want to see on the display.
5 Use the on-screen controls to stop, play/pause, and exit the
screen.
ACCESSING PICTURES/VIDEOS FROM THE APP
1 Press on the camera view screen in the App
2 Choose the photo or video you want to start playing.
72º 10:30AM
Photo
Video
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RECORD SNAPSHOT
TALK SOUND ON
HD SD
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2016-1-28-12:00
Sally’s nursery
Swipe screen
above to Pan/Tilt
Everyday use
22
Settings (Parent Menu only)
The Settings menu lets you customize the monitor to match
your preferences. It also gives you technical information about
the monitor and support.
ACCESSING THE PARENT MONITOR’S
SETTINGS MENU
1 Press MENU on the parent monitor.
2 Press the Settings icon.
3 Press the setting you’d like to adjust. (Press the arrow down at
the bottom of the list if you don’t see the setting you want.)
Wifi Set lets you enter the network name and password for
your monitor and camera. IMPORTANT: This must be the
same network you used to set up the camera through the
App. If you want to change networks, delete the camara
in the App and follow the setup instructions from the
beginning with the new network.
Adjust Brightness lets you adjust the level of brightness on
the parent monitor. Press this option, then use the + and –
on-screen buttons to set the level desired.
Auto Dimming lets you adjust the amount of time of
inactivity before the parent monitor dims its display
brightness to conserve energy. Press this option, then select
the amount of time desired: 5, 10, or 15 minutes.
Time Set lets you adjust the time displayed on the parent
monitor. Press this option, then use the up and down on-
screen buttons to set the hours, minutes, and AM/PM.
72º 10:30AM
Wifi Set
Adjust Brightness
Auto Dimming
Time Set
Temperature
72º 10:30AM
Everyday use
23
Add Camera
Decice List
Steps to share with friend
Step 1: Open App and click then
“Add camera” button above in
your friend’s mobile phone
Step 2: Select the third option and scan
the QR code above
Add new camera with WiFi
Get shared camera from friend
Add new camera with QR code
Share camera with friend (App only)
You can share video with friends and family, so that they can see
what’s happening with baby. These guest accounts have limited
access to settings—they can view and talk through cameras and
record pictures and videos directly to their phone.
1 Make sure the person you want to share with has
downloaded the Project Nursery App on their phone/tablet.
2 On your phone or tablet, go to the Settings menu and press
Share camera with friend. Have the person you want to
share with follow the steps shown.
IMPORTANT: Your friend or family member will need to scan
the QR code on the screen. If they are not physically present
to do so, either print the screen or do a screenshot and send
it to a phone they can scan with their phone.
Share camera with friend
72º 10:30AM
Language Select
English
French
Factory Reset
Support
Temperature lets you select how you’d like temperature to
be displayed: in degrees Fahrenheit or Celsius.
Language Select lets you select the language you want for
the menu system on the parent monitor.
Factory Reset lets you return the parent monitor to the
settings it had when you got it out of the box. If you’ve tried
all of the troubleshooting solutions to solve a problem, and
nothing seems to work, you might need to reset the monitor
to its factory settings and start setup again. WARNING:
Resetting to factory settings erases all of your custom
settings. You will have to set up the monitor from scratch.
Support gives you information about the firmware version
used in your monitor and camera. It also provides customer
support information.
Everyday use
24
215451516514
442412314575756
IP Camera
20130101
BNHS5750101
Device name
Serial #
MAC address
Hardware version
Software version
Space capacity
Use
Available
3.0GB
2.0GB
Camera info (App only)
The Device info screen gives you details about the current WiFi
camera, including the amount of memory left on the micro-SD card
if you have one installed.
The Format SD card button at the bottom of the Camera info
screen lets you format a micro-SD card before you use it for the
first time.
To format a micro-SD card: Insert the card into the WiFi camera’s
micro-SD card slot. Then press the Format SD card button at the
bottom of the Camera info page.
Camera info
Delete Camera (App only)
If you’ve tried all of the troubleshooting solutions to solve a
problem, and nothing seems to work, you might need to reset
the WiFi camera and App to their factory settings and start
setup again. WARNING: Delete camera erases all of your custom
settings. You will have to set up the WiFi camera from scratch.
Delete Camera
The camera time on the screen is from
network.Ifyoufindthecameratimeisnot
the same with the mobile phone, please
click the button below to synchronize time.
Camera time set (App only)
The WiFi camera’s internal clock might need to be periodically
syncronized with your phone’s clock. If you notice the two times
don’t match, choose Camera time set in the App’s Settings menu,
and press the Camera time sync button at the bottom of the page.
The App will sync the current WiFi camera’s clock with your phone
or tablet’s clock.
Camera time set
Flip horizontally
Flip vertically
Flip horizontally / vertically (App only)
Flip horizontally and vertically let you reverse the orientation of
the Camera View video. Press the switches next to each to toggle
these on and off.
Troubleshooting
25
4. TROUBLESHOOTING / FAQS
Most issues with the Project Nursery baby monitoring system can be solved by following one of
the troubleshooting tips below. For additional assistance, please call 1-844-393-7338.
WiFi Issues
I can’t connect the WiFi camera to my network.
+ Make sure your phone or tablet is connected to the WiFi network you want to use.
+ Make sure the camera is getting a good signal from your WiFi router. See page xx for more information.
+ Make sure that Wi-Fi signal is 2.4GHz. The Project Nursery WiFi camera does not support 5GHz WiFi.
+ Make sure that your WiFi router uses either WPA2-PSK/WPA-PSK or AES as its encryption method.
+ Make sure that there is no MAC filter on router or add MAC address to router whitelist.
+ Reset the camera to set up connection again. Press and hold SET key for 10 seconds. The camera will give a
long beep when it is fully reset.
The WiFi camera’s indicator light remains red (connection to network failed).
+ Double check that you’ve entered the correct password for your WiFi network in the Project Nursery App.
+ Test your WiFi network with other devices to make sure its working.
+ Make sure the camera is getting a good signal from your WiFi router. See page xx for more information.
+ Make sure that Wi-Fi signal is 2.4GHz. The Project Nursery WiFi camera does not support 5GHz WiFi.
+ Make sure that your WiFi router uses either WPA2-PSK/WPA-PSK or AES as its encryption method.
Camera Issues
The WiFi camera’s indicator light flashes green.
+ The camera is being actively viewed.
Troubleshooting
26
I don’t see video from the camera on my phone/tablet.
+ Make sure the camera is turned on and that it has enough charge or is plugged in to a working outlet.
+ Make sure the camera is within range of your WiFi router (certain kinds of signal obstacles, like large metal
objects, might shorten the range somewhat).
+ Make sure your phone/tablet has an active data or WiFi connection and that the Project Nursery App is
open and configured with the camera.
I can’t record video or pictures on the camera (for motion or sound alerts).
+ Make sure you have an Micro SD card (included) inserted in the MICRO SD card slot on the side of the camera.
+ Make sure auto-record is set to on and a motion or sound alert is set.
App Issues
I can’t record video or pictures on my phone/tablet.
+ Make sure your phone/tablet has enough available memory to record video or pictures.
My video feed is frozen.
+ Check the time stamp on the video feed screen to make sure the video is frozen. Then return to the camera
home screen and reload that camera again.
+ Close the app and re-open.
I can’t pan/tilt the camera from my phone or tablet.
+ Make sure you’re swiping on the video from the camera on your phone or tablet. Pan and tilt the camera by
swiping on the screen left/right or up/down. Zoom the camera by double-tapping the screen.
+ Make sure the camera is moving freely. In certain positions, the camera might bump into the stand neck.
If the neck is in the way, pan or tilt the camera in the other direction so that you have a free range of
movement.
The App is frozen.
+ Force close the App on your phone or tablet. Then re-open it.
Troubleshooting
27
I can’t hear sounds from baby’s room.
+ Make sure the volume on your phone or tablet is turned up.
+ Make sure sound is turned on in the Camera view screen.
+ Make sure the microphone on the camera is not blocked. The microphone is just below the lens.
The lullabies/sounds aren’t playing.
+ If you have multiple cameras, make sure you’ve chosen the one you want the lullabies to play on before you
start the lullaby. Go to the Home screen and choose the camera you want. Then go to Settings, then Music
and select an option to play.
The temperature alerts don’t work.
+ Make sure you’ve set the temperature preference to the system you use, Fahrenheit (standard in the US) or
Celsius (standard outside the US). To switch your temperature preference, go to Settings > Temperature
alarm.
+ Make sure you’ve set the right kind of temperature alert—for example, if you want to make sure your baby’s
room does not get below 68 degrees Fahrenheit, set the Low Temperature Alert to 68. If you want to make
sure your baby’s room doesn’t get above a certain temperature, set the High Temperature Alert to that
temperature.
Motion alerts don’t work.
+ You might need to adjust the sensitivity of the alerts—for example, if Motion detection is set to Low, the
monitor will not come on as often as when Motion detection is set to Medium or High. To adjust this setting,
go to Settings > Motion detection.
+ If you have multiple cameras, you might need to set an alert for the camera you’re using—motion alerts need
to be set separately for each camera.
+ The App gives a maximum of 2 notifications every 4 minutes.
Sound alerts don’t work.
+ You might need to adjust the sensitivity of the alerts—for example, if Sound detection is set to Low, the
monitor will not come on as often as when Sound detection is set to High. To adjust this setting, go to
Settings > Sound detection.
+ If you have multiple cameras, you might need to set an alert for the camera you’re using—sound alerts need
to be set separately for each camera.
+ The App gives a maximum of 2 notifications every 4 minutes.
Troubleshooting
28
I’d like to stop sharing the camera view with a friend/family member.
+ Go to the Settings menu in the Project Nursery App on your phone/tablet and select Delete camera at the
bottom of the menu. This will stop all sharing, but you’ll need to set up the camera again on your phone.
I’d like to give someone full access to my camera (including settings).
+ Guess accounts have limited access to settings. If you want to give someone full access, you will need to
give them your account log-in info and password (not recommended!).
I can’t access the camera from my computer.
+ The Project Nursery WiFi camera works with the Project Nursery App on iOS and Android devices only. It
does not support computers or other mobile device operating systems.
I can’t open the App on my Android tablet.
+ The Project Nursery App is not compatible with some makes and models of Android tablets. Contact our
customer service at 1-844-393-7338 to see if your Android tablet is compatible with the Project Nursery App.
Parent Monitor Issues
I don’t see video from the camera on my monitor.
+ Make sure your monitor is turned on (press the Power button). If it is, press the VIDEO ON/OFF button
(VIDEO on the mini monitor) to make sure the monitor’s display is awake. Make sure the camera is plugged
in to a working outlet and turned on.
I see the icon on the screen.
+ Make sure the camera you’re trying to view is plugged in to a working outlet and turned on.
+ Make sure the monitor is on the same WiFi network as the camera was set up on in the App.
I can’t record video or pictures.
+ Make sure you have an Micro SD card (included) inserted in the MICRO SD card slot on the side of the camera.
I can’t pan/tilt the camera from my monitor.
+ Make sure you’re in pan mode—press and hold OK/ZOOM until you see arrows on the monitor display. Then
use the arrows or joystick to pan the camera.
+ Make sure you’re not zoomed in on the image—press OK/ZOOM to zoom out if you are. Then press and hold
OK/ZOOM to enter pan mode.
Troubleshooting
29
+ Make sure the camera is moving freely. In certain positions, the camera might bump into stand neck. If the
neck is in the way, pan or tilt the camera in the other direction so that you have a free range of movement.
I can’t hear sounds from baby’s room.
+ Make sure the monitor is turned up. Press the VOL+ button until you hear sounds from your baby’s room.
+ Make sure the microphone on the camera is not blocked. The microphone is just above the lens.
The lullabies aren’t playing.
+ If you have multiple cameras, make sure you’ve chosen the one you want the lullabies to play on before you
start the lullaby. Go to Cameras > Select Camera and choose the camera you want. Then go to Lullabies
and select an option to play.
The temperature alerts don’t work.
+ Make sure you’ve set the temperature preference to the system you use, Fahrenheit (standard in the US) or
Celsius (standard outside the US). To switch your temperature preference, go to Settings > Temperature.
+ Make sure you’ve set the right kind of temperature alert—for example, if you want to make sure your baby’s
room does not get below 68 degrees Fahrenheit, set the Low Temp Temperature Alert to 68. If you want to
make sure your baby’s room doesn’t get above a certain temperature, set the High Temp Temperature Alert
to that temperature.
Motion alerts don’t work.
+ You might need to adjust the sensitivity of the alerts—for example, if Motion Activated Video is set to ON:
Low, the monitor will not come on as often as when Motion Activated Video is set to ON: Medium or ON:
High. To adjust this setting, go to Motion/Alerts > Motion Activated Video.
+ If you have multiple cameras, you might need to change the active camera—motion alerts work for the
active camera only. Press VIDEO ON/OFF (VIDEO on the mini monitor) to make sure the camera you want
to use for motion alerts—the one with the clearest view of your baby, for example—is the one displayed.
Sound alerts don’t work.
+ You might need to adjust the sensitivity of the alerts—for example, if Sound Activated Video is set to ON:
Low, the monitor will not come on as often as when Sound Activated Video is set to ON: Medium or ON:
High. To adjust this setting, go to Motion/Alerts > Sound Activated Video.
+ If you have multiple cameras, you might need to change the active camera—sound alerts work for the active
camera only. Press VIDEO ON/OFF (VIDEO on the mini monitor) to make sure the camera you want to use
for sound alerts—the one closest to your baby, for example—is the one displayed.
©2017 Voxx Accessories Corp.
3502 Woodview Trace, Suite 220
Indianapolis, IN 46268 PNMDUAL5 IB 00