Vtech Dect 6 0 Sn1197 Users Manual
Vtech-Dect-6-0-Sn6197-Users-Manual-110415 vtech-dect-6-0-sn6197-users-manual-110415
2014-11-12
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CareLine™ Complete user’s manual w w w.v t e c h p h o n e s . c o m + Models: SN1196/SN1197/SN6196/ SN6196-2/SN6197/SN6197-2 BC Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on pages 141-142 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, visit www.vtechcanada.com. ® The ENERGY STAR program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with ® the ENERGY STAR label indicating it meets the latest energy efficiency guidelines. Compatible with Hearing Aid T-Coil T Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. TIA-1083 Register online to get an additional 3-month warranty! Visit www.vtechphones.com. Registration Register your product online for enhanced warranty support. Product news Learn about the latest VTech products. Parts checklist SN1196/SN1197 Telephone base Corded handset Pendant with lanyard Pendant charger with charger adapter Pendant belt clip Telephone base power adapter Telephone line cord Quick start guide Abridged user’s manual Quick start guide Abridged user’s manual Parts checklist SN6196/SN6196-2/SN6197/SN6197-2 Telephone base Corded handset Pendant with lanyard Cordless handset Handset charger with charger adapter Pendant charger with charger adapter (1 for SN6196/SN6197) (2 for SN6196-2/SN6197-2) (1 for SN6196/SN6197) (2 for SN6196-2/SN6197-2) Battery compartment cover Battery (1 for SN6196/SN6197) (2 for SN6196-2/SN6197-2) (1 for SN6196/SN6197) (2 for SN6196-2/SN6197-2) Telephone base power adapter Telephone line cord Pendant belt clip Quick start guide Abridged user’s manual Quick start guide Abridged user’s manual Table of contents Getting started....................... 1 Set date and time...................... 35 Voice Announce caller ID......... 36 LCD language........................... 38 Talking digit............................... 39 Voicemail number...................... 40 Clear voicemail indicators......... 42 Rename base/handset.............. 43 Key tone.................................... 43 Use caller ID to automatically set date and time.................... 44 Home area code........................ 45 Dial mode.................................. 46 Quiet mode................................ 47 Voice command......................... 48 Happy message........................ 49 Telephone base installation......... 1 Telephone base backup battery installation................................. 2 Handset battery installation......... 3 Handset charger installation........ 4 Pendant charger installation........ 5 Pendant attachment.................... 6 Handset battery charging............ 7 Pendant battery charging............ 8 Installation options....................... 9 Tabletop to wall mount installation................................. 9 Wall mount to tabletop installation............................... 11 Are you a new cable or VoIP subscriber?............................. 13 Did you subscribe to voicemail service from your telephone service provider?..................... 14 Expand your telephone system..................................... 15 Add and register a handset....... 15 Add and register a pendant....... 16 Deregister all devices................ 18 Telephone base layout.............. 19 Pendant layout.......................... 23 Handset layout.......................... 24 Telephone operation........... 50 Make a call................................ 50 Predial a call.............................. 50 Answer a call............................. 51 End a call................................... 51 Speakerphone........................... 51 Equalizer................................... 52 Audio Assist ............................. 53 Volume control.......................... 54 Mute.......................................... 54 Call waiting................................ 55 Temporary ringer silencing........ 55 Redial........................................ 56 Temporary tone dialing.............. 57 Check voicemail........................ 58 Web address............................. 58 Chain dialing.............................. 59 Telephone settings.............. 27 Photo speed dial........................ 27 Using the menu......................... 32 Ringer volume........................... 33 Ringer tone................................ 34 Table of contents Transfer a call............................ 60 Find handset/pendant................ 62 Review the caller ID log............. 87 View dialing options................... 88 Dial a caller ID log entry............ 89 Save a caller ID log entry to the phonebook.............................. 90 Delete caller ID log entries........ 91 Caller ID log screen messages................................ 91 Multiple handset use........... 63 Join a call in progress................ 63 Intercom.................................... 64 Answer an incoming call during an intercom call....................... 68 Transfer a call during an intercom call............................ 69 Reminder.............................. 92 About the reminder.................... 92 Add a reminder.......................... 92 Review reminders...................... 96 Add and review reminders remotely.................................. 97 Reminder on/off......................... 97 Phonebook........................... 73 About the phonebook................ 73 Add a phonebook entry............. 74 Review phonebook entries........ 76 Alphabetical search................... 77 Dial a phonebook entry............. 77 Edit a phonebook entry............. 78 Delete a phonebook entry......... 79 Answering system settings.............................. 98 Answering system..................... 98 Announcement.......................... 99 Record your own announcement........................ 99 Play your announcement......... 101 Answer on/off.......................... 102 Call screening.......................... 104 Number of rings....................... 105 Remote access code............... 106 Message alert tone.................. 107 Message recording time.......... 108 Photo speed dial.................. 80 Store a photo speed dial entry.... 80 Edit a photo speed dial entry..... 82 Delete a photo speed dial entry........................................ 83 Dial a photo speed dial number.................................... 83 Caller ID................................ 84 About the caller ID log............... 84 Information about caller ID with call waiting.............................. 84 Caller ID log............................... 85 Missed call indicator.................. 86 Memory match........................... 86 Answering system operation.......................... 109 Answering system and voicemail............................... 109 ii Table of contents Using the answering system and voicemail together.......... 110 Message capacity.................... 110 New message indication......... 111 Call screening.......................... 111 Call intercept........................... 112 Temporarily turn off the message alert tone............... 112 Message playback................... 113 Delete all old messages.......... 115 Record, play and delete memos.................................. 116 Remote access........................ 117 Energy-saving charging mode..................................... 144 Maintenance............................ 144 About cordless telephones...... 145 The RBRC® seal...................... 146 Limited warranty...................... 147 FCC, ACTA and IC regulations............................ 149 Technical specifications.......... 152 Index................................... 153 Voice command................. 119 About voice command............. 119 Use voice command................ 119 Appendix............................ 122 Display screen messages....... 122 Handset, telephone base and pendant indicators................. 126 Handset battery....................... 129 Pendant battery....................... 130 Troubleshooting....................... 131 Important safety instructions... 141 Precautions for users of implanted cardiac pacemakers.......................... 143 Operating range...................... 143 ECO mode............................... 143 iii Getting started Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. Telephone wall jack Telephone line cord If you have DSL high-speed Internet service, a DSL filter (not included) is required. Electrical outlet not controlled by a wall switch Telephone base power adapter Plug it into the telephone wall jack. Power cord jack Telephone line jack Curly handset cord jack IMPORTANT: Check for a dial tone by pressing is successful. . If you hear a dial tone, the installation If you do not hear a dial tone: • Make sure the installation is properly done. • It may be a wiring problem. If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information. Getting started Telephone base backup battery installation This telephone provides minimal functionality during a power outage when there is no battery installed. When there is no power supply to the telephone base, many telephone features are not functional. The telephone uses power from the telephone line to enable you to make and answer calls using only the corded handset and dialing keys. However, when another telephone on the same line is being used simultaneously, there might not be sufficient power to use your telephone in the event of a power failure. Install three AAA batteries (not provided) so that your telephone can still operate in the event of a power failure. 1. Press the large tab on the backup battery compartment cover. Then pull to open. 2. Place three AAA batteries into the compartment, matching the polarity engravings. 3. Replace the backup battery compartment cover. Push the large tab until it locks securely. Getting started Handset battery installation Install the battery as shown below. 1. Plug the battery connector securely into the socket inside the handset battery compartment, matching the orientation of the engraved label. 2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 3. Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place. Getting started Handset charger installation 1. Install the charger as below. 2. Place the handset in the handset charger to charge. Electrical outlet not controlled by a wall switch CHARGE Stays red when put in charger. Handset charger power adapter • If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage. • To purchase replacement batteries, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. Getting started Pendant charger installation 2. Switch ON the pendant. 1. Install the pendant charger as shown below. Electrical outlet not controlled by a wall switch Pendant charger power adapter 3. Place the pendant in the pendant charger to charge. Turns red when charging. Turns green when fully charged. Getting started Pendant attachment Pendant lanyard: The pendant lanyard is already attached to the pendant. You can adjust the length of the lanyard for comfortable wearing, or remove the necklace when necessary. Necklace Press down the tabs on both sides of the lanyard clip to remove the necklace of the lanyard. Press down on the push button slider to adjust the length of the lanyard for comfortable wearing. Pendant belt clip: Remove the necklace of the pendant lanyard or the whole pendant lanyard before you use the pendant belt clip. Push the pendant into the belt clip until it clicks into place. Getting started Handset battery charging Once you have installed the battery, the handset indicates the battery status (see the table below). If necessary, place the handset in the handset charger to charge the battery. For best performance, keep the handset in the handset charger when not in use. The battery is fully charged after 11 hours of continuous charging. If the screen is blank or displays Place in charger, you need to charge the handset battery without interruption for at least 30 minutes to give the handset enough charge to use for a short time. When the battery is low, the handset displays Low battery along with a flashing icon. If you are on a call in low battery mode, the handset plays short beeps to alert you. The following table summarizes the battery charge indicators and actions to take. Battery indicators Battery status The screen is blank, or displays Place in charger and flashes. The screen displays Low battery and flashes. The screen displays HANDSET X. The battery has no or very little charge. The handset cannot be used. The battery has enough charge to be used for a short time. The battery is charged. Action Charge without interruption (about 30 minutes). Charge without interruption (about 30 minutes). To keep the battery charged, place it in the handset charger when not in use. If you place the handset in the handset charger without installing a battery, the handset displays No battery. After you install your telephone or power returns following a power outage, the telephone base and handset will prompt you to set the date and time. For instructions, see Set date and time on page 35. To skip setting, press CANCEL. --:-- --/-- SET DATE MM/DD/YY BACK NEXT Getting started Pendant battery charging The pendant status light indicates the battery status (see the table below). If necessary, place the pendant in the pendant charger to charge the battery. For best performance, keep the pendant in the pendant charger when not in use. The battery is fully charged after 3 hours of continuous charging. If the pendant status light flashes red and you hear “Low battery”, you need to charge the pendant without interruption to give it enough charge to use for a short time. When the battery is low, the pendant status light flashes red. If you are on a call in low battery mode, the pendant plays short beeps to alert you. The following table summarizes the battery charge indicators and actions to take. Battery indicators The pendant status light flashes red. You hear “Low battery” when there is only 30 minutes talk time left. You hear an alert tone every one minute. The pendant status light is solid red. Battery status The battery has very little charge. Action Charge without interruption. The battery has Charge without enough charge to interruption. be used for a short time. Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, swivel the wall mount bracket down to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the mounting plate. Tabletop to wall mount installation 1. Unplug the power adapter and telephone line from the wall outlets. 2. Squeeze the tabs on the wall mount bracket as the arrows indicated below. 3. Swivel the wall mount bracket down. Press the wall mount bracket onto the telephone base until it clicks into place. Tabletop position Wall mount position Getting started Tabletop to wall mount installation 4. Put the corded handset aside. Press down the switch hook and remove the handset tab from the slot. Rotate the handset tab by a half turn. Press down the switch hook and then replace the handset tab to its slot. Switch hook Handset tab 5. Plug the power adapter and telephone line into the wall outlets. Align the holes on the wall mount bracket with the standard wall mounting plate and slide the telephone down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties. Put the corded handset back on the telephone base. 10 Getting started Wall mount to tabletop installation 1. If necessary, untie the bundled telephone line cord and power adapter cord. Unplug the power adapter and telephone line cord from the wall outlets. 2. Remove the telephone base from the wall. 3. Pull the wall mount bracket to release it from the telephone base. Swivel it upwards and then press onto the telephone base until it clicks into place. Wall mount position Tabletop position 11 Getting started Wall mount to tabletop installation 4. Press down on the switch hook and slide the handset tab upwards to remove it from the slot. Rotate the handset tab by a half turn. Press down the switch hook and then replace the handset tab to its slot. Switch hook Handset tab 5. Plug the power adapter and telephone line cord into the wall outlets. Put the corded handset back on the telephone base. 12 Getting started Are you a new cable or VoIP subscriber? If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home. To allow all existing telephone jacks to work, contact your telephone service provider for solutions, such as rewiring services (fees may apply). If your answer is no, your existing telephone jacks will continue to work as normal. OLD Conventional telephone line jack Main landline NEW Cable or Internet Modem/Router/ Terminal adapter 13 Getting started Did you subscribe to voicemail service from your telephone service provider? Your telephone has a built-in answering system and supports voicemail feature offered by your telephone service provider (subscription is required, and fees may apply). Refer to Answering system and voicemail on page 109 for more details. To use the built-in answering system: You may see this online Complete user’s manual on how to record your outgoing announcement, retrieve messages and other related operations. You may also see the Abridged user’s manual provided in the product package for abbreviated instructions. To use the voicemail: To retrieve your voicemail messages, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages. 14 Getting started Expand your telephone system You can expand your telephone system by adding new handsets (SN6107, purchased separately) and/or new portable pendants (SN6166/SN6167, purchased separately). The telephone base can support up to 12 devices. Each device must be registered to the telephone base before use. The handsets and pendant provided within the product package are already registered. Additional handsets are assigned numbers in the sequential order. Add and register a handset When first purchased, each accessory handset shows To register HS, see manual. The new handset should be charged without interruption for at least 30 minutes before registering it to the telephone base. Make sure the handset is out of the handset charger and is put near the telephone base. Make sure the handset shows To register HS, see manual before you begin registration. To register a handset: 1. Press MENU on the telephone base when it --:---/-is not in use. SETTINGS Dial mode 2. Press or to scroll to Settings, then RegistrationR press SELECT. BACK SELECT 3. Press or to scroll to Registration, then press SELECT. The telephone base shows --:---/-Registering... Please wait. Registering... 4. Press QUIET# on the cordless handset. The Please wait handset shows Registering... Please wait. Then HANDSET X Registered appears BACK on the cordless handset and the telephone base, and both devices beep. The handset is now registered with the telephone base. It takes up to 60 seconds to complete registration. If registration fails, the telephone base displays Registration failed. Start again from Step 1 above. 15 Getting started Add and register a handset • You cannot register a handset if any other system device is in use. • The telephone base shows Registration slots are full when you try to register more than 12 devices to it. • If you have not set the date and time for the telephone system, the handset will prompt you to set the date and time after it is registered to the base. To skip setting, press CANCEL. Add and register a pendant When first purchased, charge the pendant in the pendant charger. You hear three beeps every 10 seconds when the pendant is not registered. The new pendant should be charged without interruption for at least 30 minutes before registering it to the telephone base. Make sure the pendant is out of the pendant charger and turned on. To register a pendant: 1. Press MENU on the telephone base when it is not in use. 2. Press or to scroll to Settings, then press SELECT. 3. Press or to scroll to Registration, then press SELECT. The telephone base shows Registering... Please wait. 4. Put the pendant in the pendant charger. The pendant status light flashes red and green to indicate the registration is in progress. Then PENDANT Registered appears on the telephone base, and both devices beep. The pendant is now registered with the telephone base. It takes up to 60 seconds to complete registration. --:-- --/-- SETTINGS Dial mode RegistrationR BACK --:-- SELECT --/-- Registering... Please wait BACK --:-- --/-- PENDANT Registered 16 BACK Getting started Add and register a pendant 5. If you have already set the photo speed dial keys 1 and 2, the telephone base displays Copied Photo Speed Dial 1 and Pendant Memory 1. Press NEXT, then the telephone base displays Copied Photo Speed Dial 2 and Pendant Memory 2. Then press OK. -ORIf you have not set the photo speed dial keys 1 and 2, see To set photo speed dial from page 27 to page 29 to set them. --:-- --/-- Copied Photo Speed Dial 1 and Pendant Memory 1 NEXT --:-- --/-- Copied Photo Speed Dial 2 and Pendant Memory 2 OK If registration fails, the telephone base displays Registration failed. Start again from Step 1 above. • If the pendant is not registered and you press or VOICE key, you will hear “Not registered.” • You cannot register a pendant if any other system devices is in use. • The telephone base shows Registration slots are full when you try to register more than 12 devices to it. 17 Getting started Deregister all devices If you want to replace a device, or reassign the designated handset number of a registered handset, you must deregister all devices that are registered to the telephone base. Then register each device individually. To make deregistration easier, read all of the instructions on this page before you begin. To deregister all devices: 1. Press and hold FIND HS at the side of the telephone base for about 10 seconds until the IN USE light starts to flash and the telephone base shows Registering... Please wait followed by Deregister all devices?, then release FIND HS. 2. Immediately press YES or FIND HS. 3. All handsets show To register HS, see manual. The deregistration process takes about 10 seconds to complete. To register the handset(s) or pendant(s) to the telephone base again, follow the registration instructions from page 15 to page 17. • You cannot deregister all devices if any other system device is in use. • If deregistration fails, you may need to reset the system and try again. To reset, unplug the power and the telephone line cord from the telephone base and remove the backup battery. Then plug the cords back in and install the backup battery again. • Even if the battery is depleted, you can still deregister all handsets by following the steps above. After the handset is charged for at least 10 minutes, its screen shows To register HS, see manual. 18 Getting started Telephone base layout Large tilt display • Move the top of the display forward or backward to adjust the angle of the screen for maximum visibility. Visual ringer indicator • Flashes when the telephone base is ringing. IN USE light • On when the phone is in use or the answering system is answering an incoming call. • On when a device is being registered (pages 15-17). • Flashes when devices are being deregistered (page 18). • Flashes when another telephone on the same line is in use. Softkeys (2) • Press to select a menu item displayed above the key (page 32). MENU • Press to show the menu ������� (page 32)�. Photo speed dial keys (1-4) • Press to set or dial a speed dial number when idle (pages 27-29 or pages 80-81, or page 83). Dialing keys • Press to enter numbers or characters. • Press to answer an incoming call with the speakerphone (page 51). SPEAKER • Press to make, answer or end a call (pages 50-51). • Press to switch between the corded handset and the base speakerphone during a call (page 51). 1 • While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook (page 88). • Press and hold to set or dial your voicemail number (pages 40-41 or page 58). 19 Getting started Telephone base layout AUDIO ASSIST • Press to enhance the clarity and loudness of the caller’s voice during a call (page 53). CANCEL • Press to cancel an operation, or back to the previous menu while in a menu (page 32). • Press and hold to return to idle mode while in a menu� (page 32). • Press and hold to erase the missed call indicator when idle (page 86). • Press to silence the base ringer temporarily while the phone is ringing (page 55). • Press to scroll up while in menus or lists ������� (page 32)�. • Press to move the cursor to the right while entering or modifying names or numbers. • Press to scroll down while in menus or lists (page 32)�. • Press to move the cursor to the left while entering or modifying names or numbers. REDIAL/PAUSE • Press repeatedly to view the last 10 numbers dialed (page 57). • Press and hold to insert a dialing pause while dialing or entering numbers. MIC • Microphone. # • Press and hold to set and turn on the quiet mode, or turn it off (page 47). • Press repeatedly to display other dialing options when reviewing a caller ID log entry (page 88). • Press to switch to tone dialing during a call if you have pulse service (page 57). • Press to switch between upper case and lower case while entering characters. 20 Getting started Telephone base layout /REPEAT • Press once to repeat the playing message (page 114). • Press twice to play the previous message (page 114). • Press to move the cursor to the left while entering or modifying names or numbers. X/DELETE • Press to delete the playing message (page 114), announcement (page 101) or reminder (page 96). • Press to delete an individual entry while reviewing the redial list (page 57), phonebook (page 79), caller ID log (page 91) or reminder (page 96). • Press to delete a character or digit while entering names or numbers. /SKIP • Press to skip to the next message during message playback (page 114). • Press to move the cursor to the right while entering or modifying names or numbers. /PLAY/STOP • Press to start or stop message playback (page 114). • Flashes when there are new messages or memos in the answering system. 21 Getting started Telephone base layout qVOL and pVOL • Press to adjust the listening volume during a call (page 54), message playback (page 114) or reminder playback (page 96). • Press to adjust the base ringer volume while idle (page 33). FIND HS • Press to page all handsets and pendants when idle (page 62). ANS • Press to turn the built-in answering system on or off (page 102). • On when the answering system is turned on. • Press to slow down the message playback (page 114). 22 Getting started Pendant layout • Press to answer or end a call (page 51). Pendant status light • Stays solid red when the pendant is charging. • Flashes red when the pendant is in low battery. • Stays solid green when the pendant is fully charged. • Flashes red and green when the base is paging the pendant. • Flashes quickly in red and green during pendant registration. • Flashes orange three times when the pendant is not registered. Pendant light (ring around ) • On steady when the pendant is in use. • Flashes quickly when there is an incoming call. • Flashes twice every three seconds when another telephone system device is in use. 1 • Press to call photo speed dial 1. VOL- and VOL+ • Press to adjust the listening volume during a call or message playback (pages 54 and 114 respectively). • Press to adjust the pendant ringer volume while in idle mode (page 33). 2 • Press to call photo speed dial 2. ON and OFF switch • Switch to turn the pendant on or off. VOICE • Press to use the voice command feature (page 119). 23 Getting started Handset layout CHARGE light • On when the handset is charging. Visual ringer indicator • Flashes when the handset is ringing. REDIAL/PAUSE • Press repeatedly to view the last 10 numbers dialed (page 56). • Press and hold to insert a dialing pause while dialing or entering numbers. / • Press to review the phonebook when idle. • Press to scroll up while in menus or lists. • Press to move the cursor to the right while entering names or numbers. /FLASH • Press to make or answer a call (page 50 or page 51). • Press to answer an incoming call when you receive a call waiting alert during a call. 1 • Press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook while reviewing a caller ID log entry (page 88). • Press and hold to set or dial your voicemail number (pages 40-41 or page 58). • Press to switch to tone dialing during a call if you have pulse service (page 57). • Press to switch between upper case and lower case while entering characters. 24 Getting started Handset layout CID/ • Press to review the caller ID log when idle (page 87). • Press to scroll down while in menus or lists (page 32)�. • Press to move the cursor to the left while entering names or numbers. MENU/SELECT • Press to show the menu ������� (page 32)�. • Press to select an item or save an entry or setting while in a menu ������� (page 32)�. VOL+ and VOL• Press to adjust the listening volume during a call (page 54), message playback (page 113) or reminder playback (page 96). • Press to adjust the handset volume while idle (page 33). QUIET# • Press and hold to set and turn on the quiet mode, or turn it off (page 47). • Press repeatedly to display other dialing options when reviewing a caller ID log entry (page 88). MUTE/DELETE • Press to mute the microphone during a call (page 54). • Press to silence the handset ringer temporarily while the phone is ringing (page 55). • Press to delete the playing message (page 113), announcement (page 101) or reminder (page 96). • Press to delete an individual entry while reviewing the redial list (page 56), phonebook (page 79), caller ID log (page 91) or reminder (page 96). • Press to delete a character or digit while entering names or numbers. 25 Getting started Handset layout • • • • • /CANCEL Press to hang up during a call (page 51). Press to cancel an operation, or back up to the previous menu while in a menu ������� (������ page�� �32)�. Press and hold to return to idle mode while in a menu ������� (page 32)�. Press to silence the handset ringer temporarily while the phone is ringing (page 55). Press and hold to erase the missed call indicator when idle (page 86). Dialing keys • Press to enter numbers or characters. • Press to answer an incoming call (page 51). AUDIO ASSIST • Press to enhance the clarity and loudness of the caller’s voice during a call (page 53). • Press to make or answer a call (page 50 or page 51). • Press to switch between the handset speakerphone and the handset earpiece during a call (page 51). 26 Telephone settings Photo speed dial There are four photo speed dial keys on the telephone base. The speed dial keys 1 and 2 on the pendant correspond to the photo speed dial keys 1 and 2 on the telephone base respectively. We recommend you store two contacts that you may need to call them more often or immediately to photo speed keys 1 and 2. Pendant Telephone base To set speed dial keys 1 and 2 for the pendant: The telephone prompts you to set photo speed dial 1 and photo speed dial 2 when it is initially powered up. 1. When the telephone base displays Set Photo --:---/-Speed Dial 1 and Pendant Memory 1, Set Photo press YES. Speed Dial 1 and Pendant Memory 1 2. When MEMORY 1 number displays, use NO YES the dialing keys to enter a number (up to 30 digits): --:---/-• Press or to move the cursor to the left MEMORY 1 NUMBER or right. _ • Press X/DELETE or BACKSPACE to BACKSPACE NEXT erase a digit. • Press and hold X/DELETE to erase all digits. • Press and hold PAUSE to enter a dialing pause (a P appears). 27 Telephone settings Photo speed dial 3. Press NEXT. 4. When MEMORY 1 NAME displays, use --:---/-the dialing keys to enter a name (up to MEMORY 1 NAME 15 characters). Each time you press a _ key, the character on that key appears. Additional key presses produce other BACKSPACE SAVE characters on that key. Press the key --:---/-repeatedly until the desired character appears. The first character of each word Saved Photo is capitalized. Speed Dial 1 and Pendant Memory 1 • Press or to move the cursor to the NEXT left or right. • Press 0 to add a space. • Press X/DELETE or BACKSPACE to erase a character�. • Press and hold X/DELETE to erase all characters. 5. Press SAVE. The screen displays Saved Photo Speed Dial 1 and Pendant Memory 1. Press NEXT. 6. When the telephone base displays Set Photo Speed Dial 2 and Pendant Memory 2, press YES. 7. When MEMORY 2 number displays, use the dialing keys to enter a number (up to 30 digits): • Press or to move the cursor to the left or right. • Press X/DELETE or BACKSPACE to erase a digit. • Press and hold X/DELETE to erase all digits. • Press and hold PAUSE to enter a dialing pause (a P appears). 8. Press NEXT. 9. When MEMORY 2 NAME displays, use the dialing keys to enter a name (up to 15 characters). • Press or to move the cursor to the left or right. • Press 0 to add a space. • Press X/DELETE or BACKSPACE to erase a character�. • Press and hold X/DELETE to erase all characters. 10. Press SAVE. The screen displays Saved Photo Speed Dial 2 and Pendant Memory 2. Press OK. 28 Telephone settings Photo speed dial To set and dial a photo speed dial: 1. Press the desired speed dial key. 2. When MEMORY X number displays, use --:---/-the dialing keys to enter a number (up to MEMORY X NUMBER 30 digits): • Press or to move the cursor to the left _ BACKSPACE NEXT or right. • Press X/DELETE or BACKSPACE to --:---/-erase a digit. MEMORY X NAME _ • Press and hold X/DELETE to erase all digits. BACKSPACE SAVE • Press and hold PAUSE to enter a dialing pause (a P appears). 3. Press NEXT. 4. When MEMORY X NAME displays, use the dialing keys to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first character of each word is capitalized. • Press or to move the cursor to the left or right. • Press 0 to add a space. • Press X/DELETE or BACKSPACE to erase a character�. • Press and hold X/DELETE to erase all characters. 5. Press SAVE. The screen displays Memory X saved and you hear a confirmation tone. 6. Press on the photo speed dial key to dial. 29 Telephone settings Photo speed dial To delete a photo speed dial: 1. Press MENU when the telephone base is not in use. 2. Press or to scroll to Photo speed dial, then press SELECT. 3. Press or to scroll to the desired location, then press X/DELETE. 4. When the screen displays Clear Memory X?, press YES to confirm. Then the screen displays Memory X cleared. --:-- --/-- Answering system Intercom Photo speed dial BACK SELECT --:-- --/-- Clear Memory X? NO YES Memory X cleared 30 Telephone settings Photo speed dial To add a photo: You can add a desired photo into the photo speed dial compartment, or write the contact name on the photo speed dial card. 19.5 mm 1. Flip open the photo speed dial compartment cover and take out the photo speed dial card. 22.65 mm 2. Use the photo speed dial card as a tool to crop your desired photo. 3. Put the cropped photo into the photo speed dial compartment. Then flip down the photo speed dial compartment cover. 31 Telephone settings Using the menu You can use the menu of the telephone base or a cordless handset to change the telephone settings. 1. Press MENU when the handset/telephone base is not in use. 2. Press or until the screen displays the desired feature menu. 3. Press SELECT on the cordless handset/ SELECT on the telephone base to enter that menu. • To return to the previous menu, press CANCEL on the cordless handset/CANCEL or BACK on the telephone base. • To return to idle mode, press and hold CANCEL. 32 Telephone settings Ringer volume You can set the ringer volume or turn the ringer off. When the ringer is off, the screen displays Ringer off, Caller ID won’t be announced and . 1. Press MENU when the handset/ telephone base is not in use. 2. Press or to scroll to Ringers, then press SELECT. 3. Press SELECT to select Ringer volume. 4. Press or to sample each volume level. 5. Press SELECT on the cordless handset/ SET on the telephone base to save your selection and return to the previous menu. You hear a confirmation tone. 9:48am BACK BACK 9:48am BACK • Press VOL or VOL on the telephone base when it is not in use, and then press SET. 33 SELECT 5/20 RINGER VOLUME - OR - If the ringer volume is set to off, that device is silenced for all incoming calls. However, it still rings when being paged. 5/20 RINGERS Ringer volume Ringer tone • Press VOL- or VOL+ on the handset when it is not in use. • Press + or - on the pendant when it is not in use. When the pendant ringer is set to off, you hear two beeps. SELECT 9:48am - OR - - OR - 5/20 Caller ID log Reminder Ringers SET Telephone settings Ringer tone You can choose from different ringer tones for each handset, pendant and the telephone base. Cordless handset/telephone base ringer tone: 1. Press MENU when the handset/ telephone base is not in use. 2. Press or to scroll to Ringers, then press SELECT on the cordless handset/SELECT on the telephone base. 3. Press or to scroll to Ringer tone, then press SELECT on the cordless handset/ SELECT on the telephone base. 4. Press or to scroll to sample each ringer tone. 5. Press SELECT on the cordless handset/ SELECT on the telephone base. You hear a confirmation tone. If you turn off the ringer volume on a cordless handset/telephone base, you will not hear ringer tone samples. Pendant ringer tone: 9:48am 5/20 Caller ID log Reminder Ringers BACK SELECT 9:48am 5/20 RINGERS Ringer volume Ringer tone BACK SELECT 9:48am 5/20 RINGER TONE Tone 1 Tone 2 BACK SELECT 9:48am 5/20 Ringers Set date/time Pendant BACK SELECT 9:48am 5/20 PENDANT Pendant ringer Voice command 1. Press MENU when the handset/ BACK SELECT telephone base is not in use. 2. Press or to scroll to Pendant, then press SELECT on the cordless handset/SELECT on the telephone base. 3. Press or to scroll to Pendant ringer, then press SELECT on the cordless handset/SELECT on the telephone base. 4. Press or to scroll to sample each ringer tone. 5. Press SELECT on the cordless handset/SELECT on the telephone base. You hear a confirmation tone. 34 Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system or reminder, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Make sure the settings are correct so that the reminder feature and answering system work properly. 9:48am 5/20 Reminder Ringers Set date/time BACK SELECT 9:48am 5/20 SET DATE 05/20/12 BACK NEXT 1. Press MENU when the handset/base is not in use. 9:48am 5/20 SET TIME 2. Press or to scroll to Set date/time, then 09:48 AM press SELECT. 3. Press or to select the month then press BACK SAVE SELECT on the cordless handset/NEXT on the telephone base, or use the dialing keys to enter a two-digit number (01-12). 4. Press or to select the date then press SELECT on the cordless handset/NEXT on the telephone base, or use the dialing keys to enter a two-digit number (01-31). 5. Press or to select the year then press SELECT on the cordless handset/NEXT on the telephone base, or use the dialing keys to enter a two-digit number (00-99) then press SELECT on the cordless handset/NEXT on the telephone base. 6. Press or to select the hour then press SELECT on the cordless handset/NEXT on the telephone base, or use the dialing keys to enter a two-digit number (01-12). 7. Press or to select the minute then press SELECT on the cordless handset/NEXT on the telephone base, or use the dialing keys to enter a two-digit number (00-59). 8. Press or to select AM or PM. 9. Press SELECT on the cordless handset/SAVE on the telephone base. You hear a confirmation tone. 35 Telephone settings Set date and time • If the date and time are not set when a message is recorded, the system announces, “Time and date not set,” before each message plays. • The telephone plays two beeps if you enter an invalid number. Voice Announce caller ID The voice announce caller ID feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the phonebook or caller ID information. If the caller’s name is private or unknown, the phone number up to the last 11 digits will be announced. If the caller’s phone number is also private or unknown, no information will be announced. 9:48am 5/20 Set date/time Pendant Annc Caller ID BACK 9:48am SELECT 5/20 ANNC CALLER ID Set all On/Off Base BACK SELECT 1. Press MENU when the handset/base is not in use. 2. Press or to scroll to Annc Caller ID, then press SELECT on the cordless handset/SELECT on the telephone base. 3. Press or to scroll to the desired option, then press SELECT on the cordless handset/SELECT on the telephone base. • Set all On/Off - Change the setting for all devices. • Local handset - Change the setting for that handset only. • Base - Change the setting for the telephone base only. • Pendant - Change the setting for the pendant only. 4. Press or to scroll to On or Off, then press SELECT on the cordless handset/ Annc CID OFF SELECT on the telephone base. The screen on all devices displays Annc CID ON on all devices or Annc CID OFF on all devices. You hear a confirmation tone. 36 Telephone settings Voice Announce caller ID • To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider. • When there are up to five handsets registered, the telephone system supports caller ID announce for all handsets. If six or more handsets are registered, the system supports caller ID announce for the first four registered handsets only. • This feature does not announce information for call waiting calls. • It takes at least 2 rings for the phone to receive caller ID information and announce it. If the phone is answered before the end of the second ring, the phone won’t have time to announce the caller’s information. • Pronunciation of names may vary with this feature. Not all names may be pronounced correctly. • Caller ID announce is available in English only. Voice Announce is a registered trademark of ClassCo Inc. 37 Telephone settings LCD language You can select a language (English, French or Spanish) to be used in all screen displays. 1. Press MENU when the handset/base is not 9:48am 5/20 in use. Pendant 2. Press or to scroll to Settings, then press Annc Caller ID SELECT on the cordless handset/SELECT Settings BACK SELECT on the telephone base. 3. Press SELECT on the cordless handset/ 9:48am 5/20 SETTINGS SELECT on the telephone base to select LCD language LCD language. Talking Digit 4. Press or to scroll to select English, BACK SELECT Français or Español, then press SELECT on the cordless handset/SELECT on the telephone base. • The screen displays Set English as LCD language? when you choose English. • The screen displays Set Français as LCD language? when you choose Français. • The screen displays Set Español as LCD language? when you choose Español. 5. Press SELECT on the cordless handset/YES on the telephone base. You hear a confirmation tone. 38 Telephone settings Talking digit You can select the volume or turn off the audible spoken tone that is spoken when you press the dialing key while predialing. 1. Press MENU when the handset/base is not in use. 2. Press or to scroll to Settings, then press SELECT on the cordless handset/ SELECT on the telephone base. 3. Press or to scroll to Talking Digit, then press SELECT on the cordless handset/ SELECT on the telephone base. 4. Press or to scroll to sample each volume level, then press SELECT on the cordless handset/SET on the telephone base. You hear a confirmation tone. 39 9:48am 5/20 Pendant Annc Caller ID Settings BACK SELECT 9:48am 5/20 SETTINGS LCD language Talking Digit BACK 9:48am SELECT 5/20 TALKING DIGIT BACK SET Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on the handset or telephone base for easy access. When you want to retrieve voicemail messages, press and hold 1. Contact your telephone service provider for more information and assistance about using your voicemail service. 1. Press and hold 1 when the handset/ base is not in use. 2. Enter the voicemail access number provided by your telephone service provider (up to 30 digits) when prompted. • Press or to move the cursor to the 9:48am 5/20 left or right. SET VOICEMAIL NO. • Press DELETE on the cordless handset/ BACKSPACE or X/DELETE on the _ telephone base to erase a digit. BACKSPACE SAVE • Press and hold DELETE to erase all digits. • Press and hold PAUSE to enter a dialing pause (a P appears). 3. Press SELECT on the cordless handset/SAVE on the telephone base. You hear a confirmation tone. The handset screen displays Voicemail # saved and the telephone base screen displays Voicemail no. saved. 40 Telephone settings Voicemail number -OR1. Press MENU when the handset/base is not 9:48am 5/20 Pendant in use. Annc Caller ID 2. Press or to scroll to Settings, then Settings press SELECT on the cordless handset/ BACK SELECT SELECT on the telephone base. 5/20 3. Press or to scroll to Voicemail # on the 9:48am SETTINGS cordless handset/Voicemail no. on the Talking Digit telephone base, then press SELECT on Voicemail no. the cordless handset/SELECT on the BACK SELECT telephone base. 4. Enter the voicemail access number provided by your telephone service provider (up to 30 digits) when prompted. • Press or to move the cursor to the left or right. • Press DELETE on the cordless handset/BACKSPACE or X/DELETE on the telephone base to erase a digit. • Press and hold DELETE to erase all digits. • Press and hold PAUSE to enter a dialing pause (a P appears). 5. Press SELECT on the cordless handset/SAVE on the telephone base. You hear a confirmation tone. The handset screen displays Voicemail # saved or the telephone base screen displays Voicemail no. saved. 41 Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handset/ New voicemail and on the telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handset and the telephone base turn off automatically. 9:48am 5/20 Pendant Annc Caller ID Settings BACK 9:48am SELECT 5/20 SETTINGS Voicemail no. Clear voicemail BACK 9:48am SELECT 5/20 Reset voicemail indicator? Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you NO YES have accessed your voicemail while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators. 1. Press MENU when the handset/base is not in use. 2. Press or to scroll to Settings, then press SELECT on the cordless handset/SELECT on the telephone base. 3. On the handset, press or to scroll to Clr voicemail, then press SELECT. The screen displays Reset Voicemail Indicator? -OROn the telephone base, press or to scroll to Clear voicemail, then press SELECT. The screen displays Reset voicemail indicator? 4. Press SELECT on the cordless handset/YES on the telephone base. You hear a confirmation tone. Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details. 42 Telephone settings Rename base/handset You can create a name for each system handset and the telephone base. 9:48am 5/20 Pendant Annc Caller ID Settings 1. Press MENU when the handset/base is not in use. BACK SELECT 2. Press or to scroll to Settings, then press SELECT on the cordless handset/ 9:48am 5/20 SELECT on the telephone base. SETTINGS Clear voicemail 3. On the handset, press or to scroll to Rename base Rename handset, then press SELECT. BACK SELECT -OROn the telephone base, press or to scroll to Rename base, then press SELECT. 4. Use the dialing keys to enter the desired name, then press SELECT on the cordless handset/SAVE on the telephone base. You hear a confirmation tone. Key tone You can turn the key tone on or off for each handset and the telephone base. If you turn the key tone on, the handset/ telephone base beeps with each key press. If you turn the key tone off, there are no beeps when you press the handset/telephone base keys. 9:48am 5/20 Pendant Annc Caller ID Settings BACK SELECT 9:48am SETTINGS Rename base Key tone 5/20 1. Press MENU when the handset/base is not in use. BACK SELECT 2. Press or to scroll to Settings, then press SELECT on the cordless handset/ SELECT on the telephone base. 3. Press or to scroll to Key tone, then press SELECT on the cordless handset/SELECT on the telephone base. 4. Press or to scroll to sample each volume level, then press SELECT on the cordless handset/SET on the telephone base. You hear a confirmation tone. 43 Telephone settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. This feature allows you to choose whether the time and date are set by incoming caller ID information. The default setting is On. 9:48am 5/20 Pendant Annc Caller ID Settings BACK 9:48am SELECT 5/20 SETTINGS 1. Press MENU when the handset/base is not Key tone in use. CID time sync 2. Press or to scroll to Settings, then BACK SELECT press SELECT on the cordless handset/ 9:48am 5/20 SELECT on the telephone base. CID TIME SYNC 3. Press or to scroll to CID time sync, then On press SELECT on the cordless handset/ Off SELECT on the telephone base. BACK SELECT 4. Press or to scroll to On or Off, then press SELECT on the cordless handset/ SELECT on the telephone base. You hear a confirmation tone. 44 Telephone settings Home area code If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log. 9:48am 5/20 Pendant Annc Caller ID Settings BACK 9:48am SELECT 5/20 SETTINGS 1. Press MENU when the handset/base is not CID time sync in use. Home area code 2. Press or to scroll to Settings, then BACK SELECT press SELECT on the cordless handset/ SELECT on the telephone base. 9:48am 5/20 HOME AREA CODE 3. Press or to scroll to Home area code, then press SELECT on the cordless ___ handset/SELECT on the telephone base. BACKSPACE SAVE The screen displays Only for 7-digit dial from CID. 4. Use the dialing keys (0-9) to enter a three-digit home area code, then press SELECT on the cordless handset/SAVE on the telephone base. You hear a confirmation tone. If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, follow the steps above to delete the home area code you have already programmed. After you have deleted the home area code, _ _ _ will appear on the screen. 45 Telephone settings Dial mode The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call. 1. Press MENU the handset/base is not in use. 2. Press or to scroll to Settings, then press SELECT on the cordless handset/ SELECT on the telephone base. 3. Press or to scroll to Dial mode, then press SELECT on the cordless handset/ SELECT on the telephone base. 4. Press or to scroll to select Touch-tone or Pulse, then press SELECT on the cordless handset/SELECT on the telephone base. You hear a confirmation tone. 46 9:48am 5/20 Pendant Annc Caller ID Settings BACK SELECT 9:48am 5/20 SETTINGS Home area code Dial mode BACK SELECT 9:48am 5/20 DIAL MODE Touch-tone Pulse BACK SELECT Telephone settings Quiet mode You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted. When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the answering system remains on. To set and turn on the quiet mode: 1. Press and hold QUIET# on the cordless handset/ # on the telephone base when the handset/base is not in use. The screen shows Quiet: _ _ hours (1-12 hours). 2. Use the dialing keys to enter the desired 9:48am 5/20 duration (1-12), then press SELECT on the Quiet: _ _ hours (1 - 12 hours) cordless handset/SELECT on the telephone base. The handset/telephone base screen displays Answering sys is ON briefly and BACK SELECT then all screens display Quiet mode on, ANS ON and . The ANS light on the telephone base turns on. To turn the quiet mode off: • While the quiet mode is on, press and hold QUIET# on the cordless handset/ # on the telephone base. The screen displays Quiet mode is off briefly and then returns to idle. When you change the settings of the ringer tone or ringer volume, you can still hear the samples even if the quiet mode is on. 47 Telephone settings Voice command By saying certain commands to the pendant, you can hear information such as the date or time, or call photo speed dial numbers, or even review call log, messages or reminders. You can turn the pendant voice command feature on or off. 9:48am 5/20 Ringers Set date/time Pendant BACK 9:48am SELECT 5/20 PENDANT 1. Press MENU when the handset/base is not Pendant ringer in use. Voice command 2. Press or to scroll to Pendant, then BACK SELECT press SELECT on the cordless handset/ SELECT on the telephone base. 9:48am 5/20 VOICE COMMAND 3. Press or to scroll to Voice command, On then press SELECT on the cordless Off handset/SELECT on the telephone base. BACK SAVE 4. Press or to scroll to On or Off, then press SELECT on the cordless handset/ SAVE on the telephone base. You hear a confirmation tone. 48 Telephone settings Happy message Happy messages are pendant greeting messages. It will occur when you pick up the pendant in the morning (between 4:30am and 9:00am), place the pendant in its charger at night (between 8:00pm and 11:00pm), or after using the voice command feature. The default setting is On. 9:48am 5/20 Ringers Set date/time Pendant BACK SELECT 9:48am 5/20 PENDANT Voice command 1. Press MENU when the handset/base is not Happy message in use. BACK SELECT 2. Press or to scroll to Pendant, then press SELECT on the cordless handset/ 9:48am 5/20 SELECT on the telephone base. HAPPY MESSAGE On 3. Press or to scroll to Happy message, Off then press SELECT on the cordless BACK SAVE handset/SELECT on the telephone base. 4. Press or to scroll to On or Off, then press SELECT on the cordless handset/SAVE on the telephone base. You hear a confirmation tone. 49 Telephone operation Make a call To make a call on a cordless handset: 1. Press or . 2. When you hear a dial tone, dial the number. To make a call at the telephone base: 1. Lift the corded handset, or press SPEAKER . 2. When you hear a dial tone, dial the number. • The screen displays the elapsed time as you talk (in hours, minutes and seconds). • While entering numbers, press and hold PAUSE to insert a dialing pause (a P appears). To make a call on a pendant: Press 1 or 2 to dial the corresponding speed dial number. Predial a call To predial a call on a cordless handset: 1. Enter the telephone number. • Press DELETE to make corrections. 2. Press or to dial. To predial a call at the telephone base: 1. Enter the telephone number. • Press X/DELETE to make corrections. 2. Lift the corded handset, or press /SPEAKER to dial. • The screen displays the elapsed time as you talk (in hours, minutes and seconds). • While entering numbers, press and hold PAUSE to insert a dialing pause (a P appears). 50 Telephone operation Answer a call To answer a call on a cordless handset: • Press , or any dialing key (0-9 or ). To answer a call at the telephone base: • Lift the corded handset, or press SPEAKER (0-9 or ). or any dialing key To answer a call on a pendant: • Press . End a call To end a call on a cordless handset: • Press OFF or place the handset in the handset charger. To end a call at the telephone base: • When you are using the corded handset, place it on the telephone base. • When you are using the base speakerphone, press SPEAKER . To end a call on a pendant: • Press or place the pendant in the pendant charger. Speakerphone Handset speakerphone: When the cordless handset is on a call, press to switch between the handset speakerphone and the handset earpiece. When the speakerphone is active, the handset displays Speaker and the light turns on. Telephone base speakerphone: When the corded handset is on a call, press SPEAKER to switch between the telephone base speakerphone and the corded handset. When the speakerphone is active, the telephone base displays Speaker and the SPEAKER light turns on. 51 Telephone operation Equalizer The equalizer enables you to change the quality of the audio for both handset earpiece and speakerphone to best suit your hearing. The default setting is Natural. 9:48am 5/20 Equalizer Phonebook Caller ID log BACK SELECT 1. Press MENU during a call. 9:48am 5/20 2. Press SELECT on the cordless handset/ EQUALIZER SELECT on the telephone base to choose Natural Equalizer. Treble 1 3. Press or to scroll to Natural, Treble 1, BACK SAVE Treble 2 or Bass, then press SELECT on the cordless handset/SAVE on the telephone base. • If you switch the call between the handset and the speakerphone by pressing on the handset or SPEAKER on the telephone base, the audio setting remains unchanged. • The current equalizer setting remains unchanged until a new setting is selected. 52 Telephone operation Audio Assist Use the audio assist feature to enhance the clarity and loudness of your caller’s voice on the cordless/corded handset earpiece when you are listening to a message or an announcement. To turn on Audio Assist : • While you are on a call or listening to a message or an announcement using the cordless/corded handset earpiece, press AUDIO ASSIST. The screen shows Audio assist on briefly. The AUDIO ASSIST icon appears on the handset screen or the icon appears on the telephone base screen until you turn off this feature. • You must press AUDIO ASSIST every time you want to activate the feature. To turn off Audio Assist : • Press AUDIO ASSIST again. The screen shows Audio assist off briefly. Audio Assist deactivates when you end the call. Audio Assist is a registered trademark of Advanced American Telephones. 53 Telephone operation Volume control To adjust the listening volume on a cordless handset: • During a call, press VOL- or VOL+. To adjust the listening volume at the telephone base: • During a call, press VOL or VOL and then press SET. To adjust the listening volume at a pendant: • During a call, press VOL- or VOL+. Mute The mute function allows you to hear the other party but the other party cannot hear you. To mute a call on a cordless handset: • During a call, press MUTE. The handset displays Muted briefly and MUTE icon until the mute function is turned off. • Press MUTE again to resume the conversation. The handset displays Microphone ON briefly. To mute a call at the telephone base: 9:48am Phone: MUTE 9:48am MUTE Phone: • During a call, press MUTE. The telephone base displays Muted briefly and MUTE icon UNMUTE until the mute function is turned off. • Press UNMUTE to resume the conversation. The telephone base displays Microphone ON briefly. 54 5/20 0:00:25 FLASH 5/20 0:01:55 FLASH Telephone operation Call waiting If you subscribe to call waiting service from your telephone service provider, you hear an alert tone when there is an incoming call while you are already on another call. • Press FLASH on the handset/FLASH on the telephone base to put your current call on hold and take the new call. • Press FLASH on the handset/FLASH on the telephone base to switch back and forth between calls. Temporary ringer silencing When the telephone is ringing, you can temporarily silence the ringer of the handset or the telephone base without disconnecting the call. The next call rings normally at the preset volume. To silence the ringer temporary on a cordless handset: • Press MUTE, CANCEL or QUIET and it displays Ringer muted and . To silence the ringer temporary at the telephone base: • Press MUTE, CANCEL or # and it displays Ringer muted and . To silence the ringer temporary at the pendant: • Press VOL-. Each handset, pendant and the base ring when there is an incoming call unless the ringer volume on that device is turned off. 55 Telephone operation Redial The last 10 telephone numbers ������������������������������������������� dialed������������������������������������� (up to 30 digits) are stored in the system memory. Each handset and the telephone base store the last 10 telephone numbers dialed (up to 30 digits) independently. When there are already 10 entries, the oldest entry is deleted to make room for the new entry. To review and dial a redial number on a cordless handset: 1. Press REDIAL when the phone is not in use. 2. Press , or REDIAL repeatedly to browse. • Press DELETE to delete the displayed redial entry. You hear a confirmation tone. 3. When the desired entry displays, press or to dial. -OR1. Press or when the phone is not in use. 2. Press REDIAL. 3. Press , or REDIAL repeatedly to browse. • Press DELETE to delete the displayed redial entry. You hear a confirmation tone. 4. When the desired entry displays, press SELECT to dial or press CANCEL to exit. 56 Telephone operation Redial To review and dial a redial number at the telephone base: 9:48am REDIAL 5/20 #2/10 1. Press REDIAL when the phone is not 800-595-9511 in use. BACK SAVE 2. Press , or REDIAL repeatedly to browse. • Press X/DELETE to delete the displayed redial entry. You hear a confirmation tone. 3. When the desired entry displays, lift the corded handset or press SPEAKER to dial. -OR1. Lift the corded handset or press SPEAKER when the phone is not in use. 2. Press REDIAL. 3. Press , or REDIAL repeatedly to browse. • Press X/DELETE to delete a redial entry. You hear a confirmation tone. 4. When the desired entry displays, press CALL to dial or press BACK to exit. Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. 1. During a call, press . 2. Enter the number you wish to dial. The telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call. 57 Telephone operation Check voicemail Press and hold 1 on the cordless handset/telephone base to dial your voicemail number. To set the voicemail number, see Voicemail number on page 40. Web address Use this feature to view the VTech website address. 1. Press MENU when the handset/base is not in use. 2. Press or to scroll to Web address, then press SELECT on the cordless handset/ SELECT on the telephone base. Press OK on the telephone base to return to the previous menu. 9:48am 5/20 Annc Caller ID Settings Web address BACK SELECT 9:48am 5/20 www. vtechphones.com OK 58 Telephone operation Chain dialing Use this feature on the cordless handsets or the telephone base to initiate a dialing sequence from numbers stored in the phonebook, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list. To access a number from the phonebook while on a call: 1. Press MENU. 2. Press or to scroll to Phonebook, then press SELECT on the cordless handset/ SELECT on the telephone base. 3. Press or to scroll to the desired entry, then press SELECT on the cordless handset/CALL on the telephone base to dial the displayed number. To access a number from the caller ID log while on a call: 9:48am 5/20 Equalizer Phonebook Caller ID log BACK SELECT 9:48am 5/20 Mike Smith 800-595-9511 BACK CALL 1. Press MENU. 2. Press or to scroll to Caller ID log, then press SELECT on the cordless handset/SELECT on the telephone base. 3. Press or to scroll to the desired entry, then press SELECT on the cordless handset/CALL on the telephone base to dial the displayed number. To access a number from the redial list while on a call: 1. Press REDIAL to enter the redial list. 2. Press , or REDIAL repeatedly to browse to the desired entry. 3. Press SELECT on the cordless handset/CALL on the telephone base to dial the displayed number. Press CANCEL on the cordless handset or BACK on the telephone base to exit the phonebook, caller ID log or redial list while on a call. 59 Telephone operation Transfer a call While on an outside call, you can transfer the call from a cordless handset or the telephone base to another system device. To transfer a call from a cordless handset: 1. During a call, press MENU. Press or to scroll to Caller ID log Transfer, then press SELECT. >Transfer • If you have two or more handsets/pendants, your handset shows Transfer to: Press or to scroll to the desired device and then press SELECT. You may also enter a TRANSFER TO: destination handset number (1-9), or enter 0 for >BASE 0 the telephone base, followed by 0-2 for HANDSET 10 to HANDSET 12, or followed by # for all devices. The outside call is put on hold and the handset shows Transferring call.../Transferring call to all... The destination device rings and shows Transfer from HANDSET X. 2. To answer the call on the destination handset, press dialing key (0-9 or ). , or any -ORTo answer the call on the telephone base, lift the corded handset, or press SPEAKER or any dialing key (0-9 or ). -ORTo answer the call on the pendant, press 60 . Telephone operation Transfer a call To transfer a call from the telephone base: 1. During a call, press MENU. Press or to 9:48am 5/20 scroll to Transfer, then press SELECT. Phonebook Caller ID log • If you have two or more handsets/ Transfer pendants, your handset shows BACK SELECT Transfer to: Press or to scroll to the desired device and then press 9:48am 5/20 TRANSFER TO: SELECT. You may also enter a HANDSET 2 destination handset number (1-9), or All pendants enter 0 for the telephone base, BACK SELECT followed by 0-2 for HANDSET 10 to HANDSET 12, or followed by # for all devices��. The outside call is put on hold and the telephone base shows Transferring call/Transferring call to all. The destination device rings. The destination handset shows Transfer from BASE 0. 2. To answer the call on the destination handset, press dialing key (0-9 or ). , or any -ORTo answer the call on the pendant, press . • If the destination device does not answer the call within 30 seconds, the originating device displays No response to transfer. The call will be reverted to the originating device. • If the destination device is in use, in the phonebook or caller ID log, not powered or out of range, the originating device displays No answer. Try again. and then reconnects to the outside call. 61 Telephone operation Find handset/pendant This feature helps you find misplaced handsets and pendants. To start the paging tone: • Press FIND HS on the right side of the telephone base and its screen displays Paging all devices. All idle handsets and pendants ring and the handsets display ** Paging **. To stop the paging tone: • Press , OFF, or any dialing key on a cordless handset, or return the cordless handset to its charger. -OR• Press -OR- on a pendant. • Press STOP, CANCEL or FIND HS on the telephone base. Press MUTE to mute the ringer of other handsets or press VOL- to mute the ringer of other pendants until you find the missing handset or pendant. 62 Multiple handset use Join a call in progress Another handset, pendant or the telephone base can join an outside call. You can share an outside call with the telephone base and up to four handsets/pendants at the same time. You can buy additional accessory handsets (SN6107) or accessory pendants (SN6166/SN6167) for the telephone base. You can register up to 12 handsets/pendants to the telephone base. To join a call with a cordless handset: • Press or to join the call. • Press OFF or place the handset in the handset charger to exit the call. To join a call with the telephone base: • Lift the corded handset or press SPEAKER . • Return the corded handset to the telephone base or press� SPEAKER to exit the call. To join a call with a pendant: • Press • Press to join the call. or place the pendant in the pendant charger to exit the call. 63 Multiple handset use Intercom Use the intercom feature for conversations between two system devices. To initiate an intercom call with a cordless handset: 1. Press MENU, then press or to scroll to Intercom, Answering sys then press SELECT. >Intercom • If you have only one handset, the handset shows Calling BASE 0. The telephone base rings and shows HANDSET 1 is calling. • If you have two or more handsets/pendants, INTERCOM TO: your handset shows INTERCOM TO: >BASE 0 Press or to scroll to the desired device and then press SELECT. You may also enter a destination handset number (1-9), or enter 0 for the telephone base, followed 9:48am 5/20 by 0-2 for HANDSET 10 to HANDSET 12, HANDSET X or followed by # for all devices. is calling The destination device rings. The destination handset/telephone base MUTE shows HANDSET X is calling/ Intercom HANDSET X is calling all. Your handset shows Calling HANDSET X/Calling BASE 0/Calling all pendants/Calling all devices. 9:48AM 5/20 2. To answer the intercom call on the destination handset, press , or any dialing key (0-9, or ). Both handsets now show Intercom. -ORTo answer the intercom call at the telephone base, lift the corded handset, or press SPEAKER or any dialing key (0-9, or ). Both devices now show Intercom. -ORTo answer the intercom call on a pendant, press 64 . Multiple handset use Intercom 3. To end the intercom call on either handset, one party presses OFF, or places the handset back in the handset charger. Both handsets display Intercom ended. -ORTo end the intercom call at the telephone base, press END, CANCEL or SPEAKER when you are using the base speakerphone, or return the corded handset to the telephone base. Both devices display Intercom ended. -ORTo end the intercom call on the pendant, press pendant back in the pendant charger. or place the • You can cancel the intercom call before it is answered by pressing CANCEL. • If the destination device is not powered, out of range, on a call, or does not answer the intercom call within 100 seconds, your handset displays No answer. Try again. and then returns to idle mode. • You can press OFF, MUTE or QUIET# on the cordless handset, or CANCEL, MUTE or # on the telephone base to temporarily silence the intercom ringer. • Only one intercom call can be established at a time. 65 Multiple handset use Intercom To initiate an intercom call at the telephone base: 1. Press MENU, then press or to scroll to 9:48am 5/20 Intercom, then press SELECT. Answering system Intercom • If you have only one handset/pendant, Photo speed dial the telephone base shows BACK SELECT Calling HANDSET 1/Calling all pendants. The handset/pendant rings. 9:48am 5/20 The handset shows BASE 0 is calling. INTERCOM TO: HANDSET 1 • If you have two or more handsets/ HANDSET 2 pendants, your telephone base shows BACK SELECT INTERCOM TO: Press or to scroll to the desired device and then press BASE 0 SELECT. You may also enter a destination is calling handset number (1-9), or enter followed by 0-2 for HANDSET 10 to HANDSET 12, or followed by # for all devices.� The destination device rings. The 9:48am 5/20 destination handset shows Intercom BASE 0 is calling. The telephone base shows Calling HANDSET X/Calling all pendants/ END MUTE Calling all devices. 2. To answer the intercom call on the destination handset, press , or any dialing key (0-9 or ). Both devices now show Intercom. -ORTo answer the intercom call on the pendant, press 66 . Multiple handset use Intercom 3. To end the intercom call at the telephone base, press END, CANCEL or SPEAKER when you are using the base speakerphone, or return the corded handset to the telephone base. -ORTo end the intercom call on the destination handset, press OFF or place the handset back in the handset charger. -ORTo end the intercom call at the pendant, press pendant back in the pendant charger. or place the • You can cancel the intercom call before it is answered by pressing CANCEL. • If the destination handset/pendant is not powered, out of range, on a call, or does not answer the intercom call within 100 seconds, your telephone base displays No answer. Try again. and then returns to idle mode. • You can press OFF or MUTE on the cordless handset, or CANCEL or MUTE on the telephone base to temporarily silence the intercom ringer. • Only one intercom call can be established at a time. 67 Multiple handset use Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, you will hear an alert tone. To answer on a cordless handset: • To answer the call, press . The intercom call ends automatically. • To end the intercom call without answering or canceling the incoming call, press OFF. The telephone continues to ring. To answer at the telephone base: • Press SPEAKER , or place the corded handset back to the base. The intercom call ends automatically. Then p���� ress SPEAKER , or lift up the corded handset to answer the call. • To end the intercom call without answering or canceling the incoming call, press SPEAKER , or place the corded handset back to the base���������������������������������� . The telephone continues to ring. 68 Multiple handset use Transfer a call during an intercom call Use the intercom feature to transfer an outside call to another cordless handset, pendant or the telephone base. To transfer a call with a cordless handset: 1. During a call, press MENU, then press or to scroll Transfer to Intercom, then press SELECT. >Intercom • If you have only one handset, the handset shows Calling BASE 0. The telephone base rings and shows HANDSET 1 is calling. • If you have two or more handsets/pendants, INTERCOM TO: your handset shows INTERCOM TO: >BASE 0 Press or to scroll to the desired device and then press SELECT. You may also enter a destination handset number (1-9), or enter 0 for the telephone base, followed 9:48am 5/20 by 0-2 for HANDSET 10 to HANDSET HANDSET 1 12, or followed by # for all devices. is calling The destination device rings. The destination handset/telephone base shows HANDSET X is calling. Your handset shows Calling HANDSET X/Calling Intercom BASE 0/Calling all pendants/Calling all devices. 2. To answer the intercom call on the destination handset, press , or any dialing key (0-9 or 9:48AM 5/20 ). Both handsets now show Intercom. -ORTo answer the intercom call at the telephone base, lift the corded handset, or press SPEAKER or any dialing key (0-9 or ). Both devices now show Intercom. -ORTo answer the intercom call on a pendant, press 69 . Multiple handset use Transfer a call during an intercom call 3. To end the intercom call on either handset, one party presses OFF, or places the handset back in the handset charger. Both handsets display Intercom ended. -ORTo end the intercom call at the telephone base, press END, CANCEL or SPEAKER when you are using the base speakerphone, or return the corded handset to the telephone base. Both devices display Intercom ended. -ORTo end the intercom call on the pendant, press pendant back in the pendant charger. or place the • You can cancel the intercom call before it is answered by pressing CANCEL. • If the destination device is not powered, out of range, on a call, or does not answer the intercom call within 100 seconds, your handset displays No answer. Try again. and then reconnects to the outside call. 4. From this intercom call, you have the following options: • You can transfer the call. Press MENU, then press or to scroll to Transfer, then press SELECT. Your handset shows Call transferred. The destination device is then connected to the outside call. • You can end the intercom call and continue the outside call with the originating handset. Press on your handset, or the other party can press OFF on the handset, or place the handset back in the handset charger, �������������������� or place the corded handset back to the base. • You can let the other device join you on the outside call in a three-way conversation. Press MENU, then press or to scroll to Share call, then press SELECT on the originating handset. 70 Multiple handset use Transfer a call during an intercom call To transfer a call at the telephone base: 1. Press MENU, then press or to scroll to 9:48am 5/20 Intercom, then press SELECT. Answering system Intercom • If you have only one handset/pendant, Photo speed dial the telephone base shows BACK SELECT Calling HANDSET 1/Calling all pendants. The handset/pendant rings. 9:48am 5/20 INTERCOM TO: The handset shows BASE 0 is calling. HANDSET 1 • If you have two or more handsets/ HANDSET 2 pendants, your telephone base shows BACK SELECT INTERCOM TO: Press or to scroll to the desired device and then press SELECT. BASE 0 You may also enter a destination handset is calling number (1-9), or enter followed by 0-2 for HANDSET 10 to HANDSET 12, or 9:48AM 5/20 followed by # for all devices. The destination device rings. 9:48am 5/20 The destination handset shows Intercom BASE 0 is calling. The telephone base shows Calling HANDSET X/Calling all pendants/ Calling all devices. 2. To answer the intercom call on the destination handset, press , or any dialing key (0-9 or ). Both devices now show Intercom. -ORTo answer the intercom call on the pendant, press 71 . Multiple handset use Transfer a call during an intercom call 3. To end the intercom call at the telephone base, press END, CANCEL or SPEAKER when you are using the base speakerphone, or return the corded handset to the telephone base. -ORTo end the intercom call on the destination handset, press OFF or place the handset back in the handset charger. -ORTo end the intercom call at the pendant, press pendant back in the pendant charger. or place the • You can cancel the intercom call before it is answered by pressing CANCEL. • If the destination device is not powered, out of range, on a call, or does not answer the intercom call within 100 seconds, your handset displays No answer. Try again. and then reconnects to the outside call. 4. From this intercom call, you have the following options: • You can transfer the call. Press or place the corded handset back to the telephone base. Both screens display Intercom ended. The destination handset is then connected to the outside call. • The other party can press OFF on the handset to end the intercom call. The telephone base reconnects to the outside call. • You can let the other handset join you on the outside call in a three-way conversation. Press MENU, then press or to scroll to Share call, then press SELECT on the telephone base. 72 Phonebook About the phonebook The phonebook stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • Phonebook entries are shared by all handsets and the telephone base. Any modifications made on one device apply to all. • When you access the phonebook without records, the screen shows Phonebook empty. Phonebook empty • When the phonebook is full and you try to save an entry, the screen shows Phonebook full. • When you try to save an entry already Phonebook full stored in the phonebook, the screen shows Number already saved. • Only one system device can review the phonebook at a time. When a device tries to enter the phonebook while another device Number is already in it, Not available at this time already saved appears. Not available at this time 73 Phonebook Add a phonebook entry 1. Press MENU when the handset/ 9:48am 5/20 telephone base is not in use. Intercom Photo speed dial -ORPhonebook When the phonebook is empty, press BACK SELECT on the cordless handset/PHONEBOOK on the telephone base. The handset 9:48am 5/20 PHONEBOOK screen displays Phonebook empty briefly Review and then Add contact? The telephone Add contact base screen displays Phonebook empty briefly and then Add new contact? Press BACK SELECT SELECT on the handset/YES on the 9:48am 5/20 telephone base. Then go to Step 4. ENTER NUMBER 2. Press or to scroll to Phonebook, then press SELECT on the cordless handset/ _ SELECT on the telephone base. BACKSPACE NEXT 3. Press or to scroll to Add contact, then press SELECT on the cordless handset/SELECT on the telephone base. 4. When Enter number displays, use the dialing keys to enter a number (up to 30 digits). • Press or to move the cursor to the left or right. • Press DELETE on the handset/X/DELETE or BACKSPACE on the telephone base to erase a digit. • Press and hold DELETE on the handset/X/DELETE on the telephone base to erase all digits. • Press and hold PAUSE to enter a dialing pause (a P appears). -ORCopy a number from the redial list by pressing REDIAL then press or , or REDIAL repeatedly to find the desired number. Press SELECT on the cordless handset/SELECT on the telephone base to copy the number. 5. Press SELECT on the cordless handset/NEXT on the telephone base. 74 Phonebook Add a phonebook entry 6. When Enter NAME displays, use the 9:48am 5/20 dialing keys to enter a name (up to 15 ENTER NAME characters). Each time you press a key, the _ character on that key appears. Additional key presses produce other characters on BACKSPACE SAVE that key. Press the key repeatedly until the desired character appears. The first character of each word is capitalized. Saved • Press or to move the cursor to the left or right. • Press 0 to add a space. • Press DELETE on the handset/X/DELETE or BACKSPACE on the telephone base to erase a character�. • Press and hold DELETE on the handset/X/DELETE on the telephone base to erase all characters. 7. Press SELECT on the cordless handset/SAVE on the telephone base to save. The screen displays Saved and you hear a confirmation tone. -OR1. Use the dialing keys to enter a number (up to 30 digits) when the handset/telephone base is not in use. Press SELECT on the cordless handset/SAVE on the telephone base. The screen displays EDIT NUMBER. • Press or to move the cursor to the left or right. • Press DELETE on the handset/X/DELETE or BACKSPACE on the telephone base to erase a digit. • Press and hold DELETE on the handset/X/DELETE on the telephone base to erase all digits. • Press and hold PAUSE to enter a dialing pause (a P appears). -ORCopy a number from the redial list by pressing REDIAL then press or , or REDIAL repeatedly to find the desired number. Press SELECT on the cordless handset/SELECT on the telephone base to copy the number. 75 Phonebook Add a phonebook entry 2. Press SELECT on the cordless handset/NEXT on the telephone base. 3. When Enter NAME displays, use the dialing keys to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Press the key repeatedly until the desired character appears. The first character of each word is capitalized. • Press or to move the cursor to the left or right. • Press 0 to add a space. • Press DELETE on the handset/X/DELETE or BACKSPACE on the telephone base to erase a character�. • Press and hold DELETE on the handset/X/DELETE on the telephone base to erase all characters. 4. Press SELECT on the cordless handset/SAVE on the telephone base to save. The screen displays Saved and you hear a confirmation tone. Review phonebook entries Phonebook entries appear alphabetically. 1. Press on the cordless handset or PHONEBOOK on the telephone base when the phone is not in use to show the first entry in the phonebook. 2. Press or to browse through the entries. -OR- 9:48am 5/20 Phonebook Entries: 3 9:48am 5/20 1. Press MENU when the phone is not in use. Mike Smith 2. Press or to scroll to Phonebook, then 800-595-9511 press SELECT on the cordless handset/ BACK EDIT SELECT on the telephone base. 3. Press SELECT on the cordless handset/SELECT on the telephone base to choose Review. 4. Press or to browse through the entries. 76 Phonebook Alphabetical search 1. Press on the cordless handset or PHONEBOOK on the telephone base when the phone is not in use to show the first entry in the phonebook. 2. Use the dialing keys to enter the letter associated with the name. For example, if you have the entries named Jennifer, Jessie, Kevin and Linda in your phonebook, press 5 (JKL) once to see Jennifer (when Jennifer displays, press to see Jessie), twice to see Kevin, or three times to see Linda. If necessary, press or to browse. -OR1. Press MENU when the phone is not in use. 2. Press or to scroll to Phonebook, then press SELECT on the cordless handset/SELECT on the telephone base. 3. Press SELECT on the cordless handset/SELECT on the telephone base to choose Review. 4. Use the dialing keys to enter the letter associated with the name. For example, if you have the entries named Jennifer, Jessie, Kevin and Linda in your phonebook, press 5 (JKL) once to see Jennifer (when Jennifer displays, press to see Jessie), twice to see Kevin, or three times to see Linda. If necessary, press or to browse. Dial a phonebook entry 1. Search for the desired entry in the phonebook (see Review phonebook entries on page 76 or Alphabetical search above). 2. When the desired entry displays, press or on the handset, or SPEAKER on the telephone base to dial. 77 Phonebook Edit a phonebook entry 1. Search for the desired entry in the phonebook (see Review phonebook entries on page 76 or Alphabetical search on page 77). 2. When the desired entry displays, press SELECT on the cordless handset/EDIT on the telephone base. The screen displays EDIT NUMBER and the stored number. 3. Use the dialing keys to edit the number. 9:48am 5/20 • Press or to move the cursor to the left EDIT NUMBER or right. 800-595-9511_ • Press DELETE on the handset/ BACKSPACE NEXT X/DELETE or BACKSPACE on the 9:48am 5/20 telephone base to erase a digit. ENTER NAME • Press and hold DELETE on the handset/ Mike Smith_ X/DELETE on the telephone base to erase all digits. BACKSPACE SAVE • Press and hold PAUSE to enter a dialing pause (a P appears). 4. Press SELECT on the cordless handset/ Saved NEXT on the telephone base. The screen displays Edit name and then the stored name. 5. Use the dialing keys to edit the name. • Press or to move the cursor to the left or right. • Press 0 to add a space. • Press DELETE on the handset/X/DELETE or BACKSPACE on the telephone base to erase a character�. • Press and hold DELETE on the handset/X/DELETE on the telephone base to erase all characters. 6. Press SELECT on the cordless handset/SAVE on the telephone base to save the entry. The screen displays Saved and then the revised entry. You hear a confirmation tone. 78 Phonebook Delete a phonebook entry 1. Search for the desired entry in the 9:48am 5/20 phonebook (see Review phonebook Mike Smith entries on page 76 or Alphabetical search Delete contact? on page 77). NO YES 2. Press DELETE on the handset/X/DELETE on the telephone base to delete the displayed phonebook entry. The screen Contact deleted displays Delete contact? with the contact name. 3. Press SELECT on the cordless handset/ YES on the telephone base to confirm. The screen displays Contact deleted. You hear a confirmation tone. 79 Photo speed dial The telephone system has four photo speed dial locations, where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. You must set the speed dial numbers to the corresponding locations before using them. We recommend you store two contacts that you may need to call them more often or right away to photo speed keys 1 and 2. Store a photo speed dial entry 1. Press MENU on the telephone base ����������������������� when it is not in use��. Press or to scroll to Photo speed dial, press SELECT. Press or to scroll to the �������������������������������������������� desired speed dial location, then press SELECT. -ORWhen the desired photo speed dial location is empty, press the speed dial key. 2. When MEMORY X number displays, use the dialing keys to enter a number (up to 30 digits): • Press or to move the cursor to the left or right. 9:48am 5/20 MEMORY X NUMBER • Press X/DELETE or BACKSPACE to erase a digit. _ • Press and hold X/DELETE to erase BACKSPACE NEXT all digits. • Press and hold PAUSE to enter a dialing pause (a P appears). 3. Press NEXT. 80 Photo speed dial Store a photo speed dial entry 4. When MEMORY X NAME displays, use 9:48am 5/20 the dialing keys to enter a name (up to 15 MEMORY X NAME characters). Each time you press a key, the _ character on that key appears. Additional key presses produce other characters on BACKSPACE SAVE that key. Press the key repeatedly until the desired character appears. The first character of each word is capitalized. Memory X saved • Press or to move the cursor to the left or right. • Press 0 to add a space. • Press X/DELETE or BACKSPACE to erase a character�. • Press and hold X/DELETE to erase all characters. 5. Press SAVE. The screen displays Memory X saved and you hear a confirmation tone. 81 Photo speed dial Edit a photo speed dial entry 1. Press MENU on the telephone base ����������������������� when it is not in use��. 2. Press or to scroll to Photo speed dial, then press SELECT. 3. Press or to scroll to the �������������������������������������������� desired speed dial location, then press SELECT. 4. When MEMORY X number displays, use the dialing keys to edit the telephone number: • Press or to move the cursor to the left or right. • Press X/DELETE or BACKSPACE to erase a digit. • Press and hold X/DELETE to erase all digits. • Press and hold PAUSE to enter a dialing pause (a P appears). 5. Press NEXT. 6. When MEMORY X NAME displays, use the dialing keys to edit the contact name. • Press or to move the cursor to the left or right. • Press 0 to add a space. • Press X/DELETE or BACKSPACE to erase a character�. • Press and hold X/DELETE to erase all characters. 7. Press SAVE. The screen displays Memory X saved and you hear a confirmation tone. 82 Photo speed dial Delete a photo speed dial entry 1. Press MENU on the telephone base when it is not in use��. 2. Press or to scroll to Photo speed dial, then press SELECT. 3. Press or to scroll to the ������������������ desired speed dial location, then press X/������ DELETE. The screen displays Clear Memory X? 4. Press YES to confirm. The screen displays Memory X cleared and you hear a confirmation tone. 9:48am 5/20 1:Mike Smith 2:Tom Miller 3:Linda Jones BACK SELECT 9:48am 5/20 Clear Memory X? NO YES Dial a photo speed dial number To dial with the telephone base: • Press a photo speed dial key to dial the number stored in the corresponding photo speed dial location. To dial with the pendant: • Press 1 or 2 to dial the number stored in the corresponding photo speed dial location. -ORUse the voice command feature to dial (see page 119). 83 Caller ID About the caller ID log This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call. It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if: • You have both caller ID and call waiting, but as separate services (you may need to combine these services). • You have only caller ID service, or only call waiting service. • You do not subscribe to caller ID log or call waiting services. • There are fees for caller ID services. In addition, services may not be available in all areas. This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date, along with the call information, are from the telephone service provider. Caller ID information may not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. To view caller ID log entries with numbers between 16 and 24 digits, you must save the entry to the phonebook (see page 90). You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service. 84 Caller ID Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appears on the screen, it will not be saved in the caller ID log. • The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log. • Caller ID log entries are shared by all handsets and the telephone base. Any modifications made on one device apply to all. • You can review, redial, and copy an entry into the phonebook. • Entries appear in reverse chronological order. • When the caller ID log is full, the oldest entry is deleted to make room for new incoming call information. • XX Missed calls shows when you have incoming calls that have not been answered. • Caller ID log empty shows when you access the caller ID log without records. • Only one handset or the telephone base can review the caller ID log at a time. If a system device tries to enter the caller ID log while another system device is already in it, its screen displays Not available at this time. 85 Caller ID Missed call indicator When there are calls that have not been reviewed in the caller ID log, the screens display XX Missed calls. When you have reviewed all the missed calls, the missed call indicator goes away. HANDSET X XX Missed calls 9:48AM Each time you review a caller ID log entry marked NEW on the cordless handset or NEW on the telephone base, the number of missed calls decreases by one. 5/20 Mike Smith 800-595-9511 NEW If you do not want to review the missed calls one AM 9:48 5/20 by one, press and hold CANCEL or DELETE on the cordless handset or CANCEL on the 9:48am 5/20 telephone base when not in use to clear the BASE missed call indicator. All the entries are then XX Missed calls considered old and kept in the caller ID log. CALL LOG PHONEBOOK NEW Mike Smith 800-595-9511 11:22pm BACK Memory match 5/19 SAVE When the incoming telephone number matches the last seven digits of a telephone number in your phonebook, the name that appears on the screen matches the corresponding name in your phonebook. For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your phonebook. The number shown in the caller ID log is in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit phone numbers (area code plus telephone number). If the phone number of the caller does not match a number in your phonebook, the name will appear as it is delivered by the telephone service provider. 86 Caller ID Review the caller ID log Review the caller ID log to find out who called, to return the call, or to copy the caller’s name and number into your phonebook. To review the caller ID log with a cordless handset/the telephone base: 1. Press CID on the cordless handset, or 9:48am 5/20 Photo speed dial press CALL LOG on the telephone base Phonebook when the phone is not in use. Caller ID log 2. Press or to browse. BACK SELECT -OR5/20 1. Press MENU when the phone is not in use. 9:48am CALLER ID LOG 2. Press or to scroll to Caller ID log, then Review press SELECT on the cordless handset/ Delete all calls SELECT on the telephone base. BACK SELECT 3. Press SELECT on the cordless handset/ SELECT on the telephone base to choose Review. 4. Press or to browse through the entries. To review the caller ID log with a pendant: • Use the voice command feature (see page 121). 87 Caller ID View dialing options Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store the new number to the phonebook. While reviewing the caller ID log, press QUIET# on the cordless handset or # on the telephone base repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the phonebook. Press # Press 1 Press 1 1-800-595-9511 595-9511 1-595-9511 800-595-9511 1-800-595-9511 800-595-9511 1-595-9511 595-9511 Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook. When the number is displayed in the correct format for dialing, press or on a cordless handset, or press SPEAKER or lift the corded handset on the telephone base to dial. 88 Caller ID Dial a caller ID log entry To dial on a cordless handset: 1. Search for the desired caller ID log entry (see Review the caller ID log on page 87). 2. When the desired entry displays, press or to dial. To dial at the telephone base: 1. Search for the desired caller ID log entry (see Review the caller ID log on page 87). 2. When the desired entry displays, press SPEAKER or lift the corded handset to dial. To dial on the pendant: • Use the voice command feature (see page 121). 89 Caller ID Save a caller ID log entry to the phonebook 1. Search for the desired caller ID log entry (see Review the caller ID log on page 87). 2. Press SELECT on the cordless handset/SAVE on the telephone base to choose the entry. The screen displays EDIT NUMBER and the stored number. 3. Use the dialing keys to edit the number. • Press or to move the cursor to the left or right. • Press DELETE on the handset/X/DELETE or BACKSPACE on the telephone base to erase a digit. • Press and hold DELETE on the handset/X/DELETE on the telephone base to erase all digits. • Press and hold PAUSE to enter a dialing pause (a P appears). 4. Press SELECT on the cordless handset/NEXT on the telephone base. The screen displays Edit name and the stored name. 5. Use the dialing keys to edit the name. Additional key presses show other characters of that particular key. • Press or to move the cursor to the left or right. • Press 0 to add a space. • Press DELETE on the handset/X/DELETE or BACKSPACE on the telephone base to erase a character�. • Press and hold DELETE on the handset/X/DELETE on the telephone base to erase all characters. 6. Press SELECT on the cordless handset/SAVE on the telephone base to save the entry. The screen displays Saved and then the revised entry. You hear a confirmation tone. 90 Caller ID Delete caller ID log entries To delete one entry: 1. Search for the desired caller ID log entry (see Review the caller ID log on page 87). 2. Press DELETE on the handset/X/DELETE on the telephone base to delete the displayed entry. You hear a confirmation tone. 9:48am 5/20 Photo speed dial Phonebook Caller ID log BACK SELECT To delete all entries: 9:48am 5/20 CALLER ID LOG 1. Press MENU when the phone is not in use. 2. Press or to scroll to Caller ID log, then Review Delete all calls press SELECT on the cordless handset/ BACK SELECT SELECT on the telephone base. 3. Press or to scroll to Del all calls on 9:48am 5/20 the cordless handset/Delete all calls on Delete the telephone base. Press SELECT on the all calls? cordless handset/SELECT on the telephone base. The screen displays Delete all calls? NO YES 4. Press SELECT on the cordless handset/ YES on the telephone base. You hear a confirmation tone. Caller ID log screen messages Displays: When: PRIVATE NAME The caller is blocking the name information. PRIVATE NUMBER The caller is blocking the telephone number information. PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME This caller’s name is unavailable. UNKNOWN NUMBER This caller’s number is unavailable. UNKNOWN CALLER No information is available about this caller. 91 Reminder About the reminder The reminder feature helps remind you of important events. You can set the reminder to remind you only once, or in daily, weekly or monthly bases. Once you set the reminder, the system will alarm you at the alarm time and every 15 minutes after the alarm time for three more times. Add a reminder Each reminder can be up to four minutes in length. The total storage capacity for the announcement, messages, memos and reminders is approximately 14 minutes. To add a reminder with a cordless handset: 1. Press MENU when the handset is not in use. Caller ID log 2. Press or to scroll to Reminder, then >Reminder press SELECT. 3. Press or to scroll to Set reminder, then press SELECT. 4. Press or to select the month then press Review SELECT, or use the dialing keys to enter a >Set reminder two-digit number (01-12). 5. Press or to select the date then press SELECT, or use the dialing keys to enter a two-digit number (01-31). REMINDER 09:30 AM 6. Press or to select the year then press SELECT, or use the dialing keys to enter a two-digit number (00-99), then press SELECT. 7. Press or to select the hour then press SELECT, or use the dialing keys to enter a two-digit number (01-12). 8. Press or to select the minute then press SELECT, or use the dialing keys to enter a two-digit number (00-59). 9. Press or to select AM or PM, then press SELECT. 92 Reminder Add a reminder 10. The system announces, “Record after the tone. Record Reminder Press 5 when you are done.” After the tone, 5-Stop speak towards the microphone. 11. Press 5 when done. The system announces, “Recorded.” 12. Press or to scroll to the frequency you would FREQUENCY like to set, then press SELECT. You hear a >Once confirmation tone. • Once -- Reminder occurs only once at the specific time and date you set. • Daily -- Reminder occurs every day at the specific time you set. • Weekly -- Reminder occurs every week at the specific time and day you set. • Monthly -- Reminder occurs every month at the specific time and date you set. 93 Reminder Add a reminder To add a reminder with the telephone base: 1. Press MENU when the telephone base is 9:48am 5/20 not in use. Phonebook Caller ID log 2. Press or to scroll to Reminder, then Reminder press SELECT. BACK SELECT 3. Press or to scroll to Set reminder, 9:48am 5/20 then press SELECT. REMINDER 4. Press or to select the month then press Review reminder NEXT, or use the dialing keys to enter a Set reminder two-digit number (01-12). BACK SELECT 5. Press or to select the date then press NEXT, or use the dialing keys to enter a REMINDER two-digit number (01-31). SET TIME 6. Press or to select the year then 09:30 AM press NEXT, or use the dialing keys to BACK NEXT enter a two-digit number (00-99), then press NEXT. 7. Press or to select the hour then press Record Reminder NEXT, or use the dialing keys to enter a two-digit number (01-12). BACK SAVE 8. Press or to select the minute then press NEXT, or use the dialing keys to enter a two-digit number (0059). 9. Press or to select AM or PM, then press SELECT. 10. The system announces, “Record after the tone. Press SAVE when you are done.” After the tone, speak towards the microphone. 11. Press SAVE when done.The system announces, “Recorded.” 94 Reminder Add a reminder 12. Press or to scroll to the frequency you would like to set, then press SAVE. You FREQUENCY hear a confirmation tone. Once Daily • Once -- Reminder occurs only once at BACK SAVE the specific time and date you set. • Daily -- Reminder occurs every day at the specific time you set. • Weekly -- Reminder occurs every week at the specific time and day you set. • Monthly -- Reminder occurs every month at the specific time and date you set. 95 Reminder Review reminders When playback begins, the total number of reminders is announced. Before each reminder, you hear the day and time of the recording. After the last reminder, the screen displays End of reminder and you hear, “End of reminder.” To play reminders with a cordless handset: 1. Press MENU when the handset is not in use. 2. Press or to scroll to Reminder, then press SELECT. 3. Press SELECT to select Review. The reminders play automatically. Options during playback: • Press VOL+ or VOL- to adjust the reminder playback volume. • Press 4 to repeat the current reminder. • Press 5 to stop the playback. • Press 6 to skip to the next reminder. • Press to switch between the handset speakerphone and the handset earpiece. • Press DELETE to delete the current reminder. The screen displays Reminder deleted. The system announces, “Reminder deleted.” To play reminders with the telephone base: 1. Press MENU when the telephone base is not in use. 2. Press or to scroll to Reminder, then press SELECT. 3. Press SELECT to select Review reminder. The reminders play automatically. Options during playback: • Press qVOL or pVOL to adjust the reminder playback volume. • Press /STOP to stop the playback. • Press EDIT to edit the reminder. • Press X/DELETE to delete the current announcement. The screen displays Reminder deleted. The system announces, “Reminder deleted.” To play reminders with a pendant: • Use the voice command feature (see page 120). 96 Reminder Add and review reminders remotely You can also add or review reminders remotely from any touch-tone telephone. See Remote access on page 117 for more information. Reminder on/off You can turn the reminder feature on or off. 1. Press MENU when the phone is not in use. 2. Press or to scroll to Reminder, then press SELECT on the cordless handset/ SELECT on the telephone base. 3. Press or to scroll to Reminder on/off, then press SELECT on the cordless handset/SELECT on the telephone base. 4. Press or to scroll to On or Off, then press SELECT on the cordless handset/ SAVE on the telephone base. You hear a confirmation tone. When the reminder feature is set to off, it will be automatically turned on after a reminder is recorded. The screen displays Reminder is turned ON. 97 9:48am 5/20 Phonebook Caller ID log Reminder BACK 9:48am SELECT 5/20 REMINDER Set reminder Reminder on/off BACK SELECT REMINDER ON/OFF On Off BACK SAVE Answering system settings Answering system Use the answering system menu of a cordless handset or telephone base to turn on or off the answering system or message alert tone, set up the announcement message, activate the call screening, or change the number of rings, remote access code or message recording time. Play messages >Answering sys 9:48am When your answering system is turned off and you change any of its settings, the answering system automatically turns on again. 98 5/20 Answering system Intercom Photo speed dial BACK SELECT Answering system settings Announcement The telephone is preset with a greeting that answers calls with, “Hello. Please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Record your own announcement You can record an announcement up to 90 seconds, but any announcement shorter than two seconds will not be recorded. To record an announcement with a cordless handset: 1. Press MENU when the handset is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press SELECT again to select Announcement. 4. Press SELECT again to select Record annc. The system announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the microphone. 5. Press 5 when done. The answering system automatically plays back the newly recorded announcement, then returns to the previous menu. -ORPress CANCEL to return to the previous menu. 99 >Announcement Delete all old >Record annc Play annc RECORDING ANNC... 5-Stop Answering system settings To record an announcement with the telephone base: 1. Press MENU when the base is not in use, then press SELECT to select Answering system. 2. Press SELECT again to select Announcement. 3. Press SELECT again to select Record new annc. The system announces, “Record after the tone. Press Save when you are done.” After the tone, speak towards the microphone. 4. Press Save when done. The answering system automatically plays back the newly recorded announcement, then returns to the previous menu. During the playback, you can press STOP to stop or press RECORD to record again. -ORPress BACK to return to the previous menu. 9:48am BACK 9:48am SELECT 5/20 Announcement Record new annc Play current annc BACK SELECT Recording announcement BACK SAVE Playing announcement RECORD 100 5/20 Answering system Announcement Delete all old STOP Answering system settings Play your announcement To play your announcement with a cordless handset: 1. 2. 3. 4. Press MENU when the handset is not in use. Press or to scroll to Answering sys, then press SELECT. Press SELECT again to select Announcement. Press or to scroll to Play annc, then press SELECT. Options during playback: • Press VOL+ or VOL- to adjust the announcement playback volume. • Press 5 or OFF to stop the playback. • Press to switch between the handset speakerphone and the handset earpiece. • Press DELETE to delete the current announcement. The screen displays Annc. Deleted. The system announces, “Announcement deleted.” To play your announcement with the telephone base: 1. Press MENU when the telephone base is not in use, then press SELECT to select Answering system. 2. Press SELECT again to select Announcement. 3. Press or to scroll to Play current annc, then press SELECT. Options during playback: • Press qVOL or pVOL to adjust the announcement playback volume. • Press STOP to stop playback. • Press RECORD to record a new announcement. • Press X/DELETE to delete the current announcement. The screen displays Annc. Deleted. The system announces, “Announcement deleted.” When your announcement is deleted, calls are answered with the preset announcement. 101 Answering system settings Answer on/off The answering system must be turned on to answer and record messages. When the answering system is turned on, the ANS light on the telephone base turns on. ANS ON displays on the handset and ANS displays on ON the telephone base. On the telephone base, press ANS to turn the answering system on or off. When the answering system is turned on, the base displays Calls will be answered and announces, “Calls will be answered.” When the answering system is turned off, the base displays Calls will not be answered and announces, “Calls will not be answered.” 9:48am 5/20 Calls will be answered To set answer on/off with a cordless handset: 1. Press MENU when the handset is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Answer ON/OFF, then press SELECT. 4. Press or to scroll to On or Off, then press SELECT. You hear a confirmation tone. 102 Record memo >Answer ON/OFF Answer ON/OFF >On Answering system settings Answer on/off To set answer on/off with the telephone base: • Press ANS to turn the answering system on or off. -OR1. Press MENU when the telephone base is not in use, then press SELECT to select Answering system. 2. Press or to scroll to Answer ON/OFF, then press SELECT. 3. Press or to scroll to On or Off, then press SAVE. You hear a confirmation tone. • You cannot turn on the answering system with no memory capacity left. If you try to turn it on, the telephone announces, “Memory is full. Calls will not be answered.” • If the memory capacity is less than 3 minutes, the telephone announces, “Less than three minutes to record,” and the screen displays Less than 3 min to record. 103 Answering system settings Call screening Use this feature to choose whether incoming messages can be heard over the cordless handset or the telephone base while they are being recorded. To set call screening on/off with a cordless handset: 1. Press MENU when the handset is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Ans sys setup, then press SELECT. 4. Press SELECT again to select Call screening. 5. Press or to scroll to On or Off, then press SELECT. You hear a confirmation tone. >Call screening # of rings Call screening >On To set call screening on/off with the telephone base: 1. Press MENU when the telephone base is not in use, then press SELECT to select Answering system. 2. Press or to scroll to Ans sys setup, then press SELECT. 3. Press SELECT again to select Call screening. 4. Press or to scroll to On or Off, then press SAVE. You hear a confirmation tone. 104 Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, or after four rings when there are no new messages. This enables you to check for new messages and avoid paying long distance charges when calling from out of your local area. To set number of rings with a cordless handset: 1. Press MENU when the handset is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Ans sys setup, then press SELECT. 4. Press or to scroll to # of rings, then press SELECT. 5. Press or to scroll to select 6, 5, 4, 3, 2 or Toll saver, then press SELECT. You hear a confirmation tone. Call screening ># of rings >4 # OF RINGS To set number of rings with the telephone base: 1. Press MENU when the telephone base is not in use, then press SELECT to select Answering system. 2. Press or to scroll to Ans sys setup, then press SELECT. 3. Press or to scroll to # of rings, then press SELECT. 4. Press or to scroll to select 6, 5, 4, 3, 2 or Toll saver, then press SAVE. You hear a confirmation tone. 105 Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99. To set remote access code with a cordless handset: 1. Press MENU when the handset is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Ans sys setup, then press SELECT. 4. Press or to scroll to Remote code, then press SELECT. 5. Press or to move the cursor to the left or right. Use the dialing keys (0-9) to enter a two-digit number. 6. Press SELECT. You hear a confirmation tone. # of rings >Remote code remote code 19 To set remote access code with the telephone base: 1. Press MENU when the telephone base is not in use, then press SELECT to select Answering system. 2. Press or to scroll to Ans sys setup, then press SELECT. 3. Press or to scroll to Remote code, then press SELECT. 4. Press or to move the cursor to the left or right. Use the dialing keys (0-9) to enter a two-digit number. 5. Press SAVE. You hear a confirmation tone. 106 Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. The message alert tone is preset to Off. There is no audible alert at the handset. To set message alert tone with a cordless handset: 1. Press MENU when the handset is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Ans sys setup, then press SELECT. 4. Press or to scroll to Msg alert tone, then press SELECT. 5. Press or to scroll to On or Off, then press SELECT. You hear a confirmation tone. Remote code >Msg alert tone msg alert tone >Off To set message alert tone with the telephone base: 1. Press MENU when the telephone base is not in use, then press SELECT to select Answering system. 2. Press or to scroll to Ans sys setup, then press SELECT. 3. Press or to scroll to Msg alert tone, then press SELECT. 4. Press or to scroll to On or Off, then press SAVE. You hear a confirmation tone. The answering system must be turned on for the message alert tone feature to be functional. 107 Answering system settings Message recording time You can set the recording time allowed for incoming messages. The message length is three minutes by default. To set message recording time with a cordless handset: 1. Press MENU when the handset is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Ans sys setup, then press SELECT. 4. Press or to scroll to Recording time, then press SELECT. 5. Press or to scroll to 3 minutes, 2 minutes or 1 minute, then press SELECT. You hear a confirmation tone. Msg alert tone >Recording time recording time >3 minutes To set message recording time with the telephone base: 1. Press MENU when the telephone base is not in use, then press SELECT to select Answering system. 2. Press or to scroll to Ans sys setup, then press SELECT. 3. Press or to scroll to Recording time, then press SELECT. 4. Press or to scroll to 3 minutes, 2 minutes or 1 minute, then press SAVE. You hear a confirmation tone. 108 Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently. • If /PLAY/STOP on the telephone base flashes, HANDSET X XX New messages displays on the cordless XX New messages handsets and telephone base, there are new messages in the built-in answering system. To listen to the messages recorded on your digital 9:48AM 5/20 answering system, press MENU twice on a handset, or press /PLAY/STOP on the telephone base. • If and New voicemail display on the 9:48am 5/20 cordless handsets, and and BASE New voicemail display on the telephone New voicemail base, your telephone service provider is indicating that it has new voicemail for you. CALL LOG PHONEBOOK To listen to your voicemail, press and hold 1 on your handset/telephone base. See Voicemail number on page 40 to set your voicemail number. Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider. ANS ON ANS ON To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. 109 Answering system operation Using the answering system and voicemail together You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message. Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting. Message capacity The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages, memos and reminders is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them. 110 Answering system operation New message indication The /PLAY/STOP light on the telephone base flashes, and XX New messages displays on the handset and telephone base when there are new answering system messages. HANDSET X XX New messages ANS ON 9:48AM If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are 9:48am messages that have not been reviewed. BASE 5/20 ANS ON 5/20 XX New messages Call screening CALL LOG PHONEBOOK To screen a call at the telephone base: If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system. Options while a message is being recorded: • Press qVOL or pVOL to adjust the listening volume. • Press /STOP to temporarily turn off the feature. • Press SILENCE to temporarily mute the feature. • Press SCREEN to temporarily turn on the feature if it is set to off. To screen a call at a cordless handset: If the answering system and call screening are on, press SELECT. The announcement and the incoming message broadcast at the handset while the call is answered by the answering system. Options while a message is being recorded: • Press VOL+ or VOL- to adjust the listening volume. • Press OFF to temporarily turn off the feature. • Press SELECT to temporarily turn on the feature if it is set to off. 111 Answering system operation Call intercept If you want to talk to the caller whose message is being recorded, press or on a cordless handset, or SPEAKER on the telephone base, or lift the corded handset from the telephone base. Temporarily turn off the message alert tone If the message alert tone is turned on (see page 107), the telephone base beeps every 10 seconds when there are new messages. Pressing any telephone base key (except FIND HS) temporarily silences the message alert tone. The message alert tone resumes when you receive a new message. 112 Answering system operation Message playback When playback begins, the total number of old or new messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,” before playback. After the last message, you hear, “End of messages.” If the recording time is less than three minutes, you hear, “Less than three minutes to record.” If there is no remaining recording time, you hear “Memory is full.” If there are no recorded messages, the screen shows No messages and you hear, “You have no messages.” To play messages on a cordless handset: 1. Press MENU when the handset is not in use. 2. Press SELECT to select Play messages. 3. If you have only new or old messages, the messages play automatically. -ORIf you have both new and old messages, press or to scroll to Play new msgs or Play old msgs, then press SELECT. Options during playback: • Press VOL+ or VOL- to adjust the message playback volume. • Press 6 to skip to the next message. • Press 4 to repeat the message. Press 4 twice to hear the previous message. • Press DELETE to delete the playing message. The screen displays Message deleted. The system announces, “Message deleted,” and then advances to the next message. • Press to switch between the handset speakerphone and the handset earpiece. • Press to call back the caller. The screen displays Call back? Press SELECT to confirm or press OFF to cancel. • Press SELECT to pause the playback and view the caller’s information. Then you can press or to call back. 113 Answering system operation Message playback To play messages at the telephone base: 1. Press PLAY when the telephone base is not in use. 2. If you have only new or old messages, the messages play automatically. -ORIf you have both new and old messages, press or to scroll to Play new msgs or Play old msgs, then press SELECT. Options during playback: • Press qVOL or pVOL to adjust the message playback volume. • Press /SKIP to skip to the next message. • Press /REPEAT to repeat the message. Press /REPEAT twice to hear the previous message. • Press X/DELETE to delete the playing message. The screen displays Message deleted. The system announces, “Message deleted,” and then advances to the next message. • Press /STOP to stop the playback. • Press to reduce the playback speed. • Press CALL BACK to call back the caller. The screen displays Call back? Press YES to confirm or NO to cancel. To play messages at a pendant: • Use the voice command feature (see page 120). 114 Answering system operation Delete all old messages You can only delete old (reviewed) messages. No old messages to delete displays when you have no old messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages with a cordless handset: 1. Press MENU when the handset is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Delete all old, then press SELECT. The screen displays Delete all old messages? 4. Press SELECT to confirm. The screen displays Deleting... then All old msgs deleted! You hear a confirmation tone. Announcement >Delete all old Delete all old messages? To delete all old messages with the telephone base: 1. Press MENU when the telephone base is not in use, then press SELECT to select Answering system. 2. Press or to scroll to Delete all old, then press SELECT. The screens displays Delete all old messages? 3. Press YES to confirm. The screen displays Deleting... then All old msgs deleted! You hear a confirmation tone. -OR1. Press X/DELETE when the telephone base is not in use. 2. Quickly press X/DELETE again. The screen displays Deleting... then All old msgs deleted! You hear a confirmation tone. 115 Answering system operation Record, play and delete memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages (see Message playback on pages 113 and 114). To record a memo with a cordless handset: Press MENU when the handset is not in use. Press or to scroll to Answering sys, then press SELECT. Press or to scroll to Record memo, then press SELECT. The system announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the microphone. 5. Press 5 when done. The system announces, “Recorded.” 1. 2. 3. 4. To record a memo with the telephone base: 1. Press MENU when the telephone base is not in use, then press SELECT to select Answering system. 2. Press or to scroll to Record memo, then press SELECT. 3. The system announces, “Record after the tone. Press SAVE when you are done.” After the tone, speak towards the microphone. 4. Press SAVE when done. The system announces, “Recorded.” • “Memory is full,” is announced if you record a memo when the memory is full. • Each memo can be up to three minutes in length. • Memos shorter than two seconds are not recorded. 116 Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 106 to change it. 1. Dial your telephone number from any touch-tone telephone. 2. Enter the two-digit security code after the announcement and the long beep. 3. The system announces, “Press star for reminder or press pound to listen to messages.” Press or #. • After pressing , you can enter one of the following remote commands: Command 1 2 3 4 Function Review reminders. Set reminders. End the call. Turn reminder off. 117 Answering system operation Remote access -OR• After pressing #, you can enter one of the following remote commands. Command 1 2 3 33 4 5 *5 6 *7 8 0 Function Play all messages. Play new messages. Delete the current message (during playback). Delete all old messages. Repeat the current message (during playback). Stop. Hear a list of remote commands. Skip to the next message (during playback). Record a new announcement. End the call. Turn the answering system on or off. • If you do not press any key within 20 seconds, the remote access call automatically disconnects. • When the answering system memory is full, the telephone announces, “Memory is full. Enter the remote access code.” • When the answering system is off, the telephone answers after 10 rings, and announces, “Please enter your remote access code.” 118 Voice command About voice command By saying certain commands to the pendant, you can hear information such as the date or time, or call photo speed dial numbers, or even review call log, messages or reminders. Press Use voice command Press VOICE on either side of the pendant when the telephone is not in use. After you hear a beep, say your command to the pendant. Common commands “What can I say?” - To hear a list of voice commands. “What time is it?” - To hear the current time. “What is the date?” - To hear the current date. “Call speed dial X.” - To call a photo speed dial number. “Intercom all.” - To send out intercom request to all devices. “Cancel.” - To return to idle mode. 119 Voice command Use voice command Reminders Press VOICE and say “Review reminders.” The system will automatically review all missed reminders. If you do not have any reminders, the system will announce “You don’t have any reminders for today.” During the playback, press VOICE and say one of the following commands: “What can I say?” - To hear a list of voice commands. “Skip reminder.” - To skip to the next reminder. “Repeat reminder.” - To repeat the reminder. “Stop.” - To stop the reminder playback. “Cancel.” - To continue the reminder playback. Messages Press VOICE and say “Review messages.” During the playback, press VOICE and say one of the following commands: “What can I say?” - To hear a list of voice commands. “Skip message.” - To skip to the next message. “Repeat message.” - To repeat the message. “Slow playback.” - To slow down the message playback. • To resume normal playback, press VOICE and say “Play normal.” “Stop.” - To stop the message playback. “Delete.” - To delete the current message. “Cancel.” - To continue the message playback. 120 Voice command Use voice command Call log Press VOICE and say “Review call log.” During the playback, press VOICE and say one of the following commands: “What can I say?” - To hear a list of voice commands. “Skip call log.” - To skip to the next call log entry. “Repeat call log.” - To repeat the call log entry. “Stop. - To stop the call log entry playback. “Cancel.” - To continue the call log entry playback. “Call back.” - The system will ask, “Would you like to call XXX?” • Say “Yes” to call the number. • Say “No” to return to the playback. If you do not say the command within five seconds, or the system does not understand your command, the system will say, “Sorry, I didn’t catch that. Please press the voice command button and try again.” 121 Appendix Display screen messages BASE 0 is calling The telephone base is calling the handset. Caller ID log empty There are no entries in caller ID log history. Calling all devices The handset or telephone base is calling all devices (for intercom calls). Calling BASE 0 The handset is calling the base (for intercom calls). The handset is transferring an outside call to the base. Calling HANDSET X The handset or telephone base is calling another handset (for intercom calls). The handset or telephone base is transferring an outside call to another handset. Calls will be answered The answering system is turned on and will answer calls. Calls will not be answered The answering system is turned off and will not answer calls. Check AC power The telephone base is on a call while AC power is not available. Contact deleted A phonebook entry is deleted. Ended You have just ended a call. HANDSET X is calling Another system handset is calling (for intercom calls). Incoming call There is a call coming in. Intercom The handset/telephone base is on an intercom call. Intercom ended The intercom call has just ended. 122 Appendix Display screen messages Intercom to: You have started the intercom process, and need to enter the number of the device you wish to call. Less than 3 min The answering system recording time is less than three minutes. Line in use An extension phone, or one of the handsets or the telephone base is in use. Low battery The handset battery needs to be recharged. Microphone ON The mute function is turned off and the other party can hear you. Missed Reminder There are reminders that have not been reviewed. Muted The mute function is turned on. The other party cannot hear you but you can hear the other party. Memory full The answering system has no remaining recording time. New voicemail There are new voicemail messages from your telephone service provider. No answer. Try again. When you send out an intercom request, the destination device is in use, out of range, not powered, or does not answer within 100 seconds. When you send out a transfer request, the destination device is in use, out of range or not powered. No battery The handset in the handset charger has no battery installed. No line There is no telephone line connected. Not available at Someone else is already accessing the phonebook, caller ID log or answering system. this time 123 Appendix Display screen messages No response to transfer When you send out a transfer request, the destination device does not answer within 30 seconds. Number already saved The telephone number you try to save is already in the phonebook. Out of range OR Base no power The telephone base has lost power, or the handset is out of range. Paging all devices The telephone base is paging all devices. Phone The handset is on a call. Phonebook empty There are no phonebook entries. Phonebook full The phonebook is full. You cannot save any new entries unless you delete some current entries. Place in charger The battery is very low. The handset should be charged. Quiet mode is off The quiet mode is off. Quiet mode on The quiet mode is on. Rec mem full The system recording time is full. Rec mem low The system recording time is low. Recording... The answering system is recording a message. Registered The handset is registered to the telephone base. 124 Appendix Display screen messages Registration failed The registration is not successful. Registering... Please wait The handset or the pendant registration is in progress. Reminder is turned ON The reminder is automatically set to on. Ringer muted The ringer is muted temporarily while the device is ringing. Ringer off The ringer is off temporarily during an incoming call. Saved Your selection has been saved. Speaker The handset or telephone base speakerphone is in use. To register HS, see manual Screen display on a non-registered handset. To screen call, press [SELECT] The system is recording a message. Press SELECT to screen a call on a handset. Transferred You have transferred an outside call to another cordless handset or the telephone base. You don’t have any reminders There is no reminder in the telephone system. XX Missed calls There are new calls in the caller ID log. XX New messages There are new messages. XX New reminders There are new reminders. ** Paging ** The handset is being paged by the telephone base. 125 Appendix Handset, telephone base and pendant indicators Handset lights Visual ringer indicator Flashes when the handset is ringing. On when the handset speakerphone is in use. CHARGE On when the handset is charging in the handset charger. Telephone base lights Visual ringer indicator Flashes when the telephone base is ringing. IN USE On when the telephone line is in use. On when the answering system is answering a call. On when you are registering a handset or pendant. Flashes when another telephone sharing the same line is in use. Flashes when you are deregistering all devices. ANS On when the answering system is turned on. SPEAKER On when the speakerphone is in use. /PLAY/STOP Flashes when there are new memos or messages in the answering system. 126 Appendix Handset, telephone base and pendant indicators Pendant lights Pendant status light Stays solid red when the pendant is charging. Flashes red when the pendant is in low battery. Stays solid green when the pendant is fully charged. Flashes red and green when the base is paging the pendant. Flashes quickly in red and green during pendant registration. Flashes orange three times when the pendant is not registered. Pendant light (ring around ) On steady when the pendant is in use. Flashes quickly when there is an incoming call. Flashes twice every three seconds when another telephone system device is in use. 127 Appendix Handset, telephone base and pendant indicators Handset icons The battery icon flashes when the battery is low and needs charging. The battery icon animates when the battery is charging. The battery icon becomes solid when the battery is fully charged. On when the handset speakerphone is in use. The handset ringer is off. There are new voicemail received from your telephone service provider. ANS ON The answering system is turned on. There are new messages in the answering system. NEW The caller ID log entry you are reviewing is new. The message you are listening is new. MUTE The handset microphone is muted. AUDIO ASSIST The handset Audio Assist feature is on. 1/13 The number of the current message and the total number of messages recorded. Telephone base icons The telephone base ringer is off. There are new voicemail received from your telephone service provider. NEW The caller ID log entry you are reviewing is new. The message you are listening is new. The telephone base Audio Assist feature is on. ANS The answering system is turned on. MUTE The telephone base microphone is muted. 128 Appendix Handset battery It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) While in speakerphone mode (talking*) While not in use (standby**) Up to seven hours Up to five hours Up to seven days * Operating times vary depending on your actual use and the age of the battery. ** Handset is not charging or in use. The battery needs charging when: • A new battery is installed in the handset. • The handset beeps. • A battery is properly installed and the screen is blank. • Low battery or Place in charger displays on the handset screen. CAUTION: To reduce the risk of fire or injury, read and follow these instructions: • Use only the batteries provided or equivalent. To order a replacement, go to www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. • Do not dispose of the batteries in a fire. Check with local waste management codes for special disposal instructions. • Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. • Exercise care in handling batteries in order not to create a short circuit with conductive materials. • Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. • Observe proper polarity orientation between the battery and metallic contacts. • To prevent fire or shock hazard, do not expose this product to water or any type of moisture. 129 Appendix Pendant battery It takes up to three hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in speakerphone mode (talking*) Up to five hours * Operating time varies depending on your actual use and the age of the battery. The battery needs charging when: • You hear “Low battery.” • There is an alert tone every one minute. • The pendant status light flashes red or is solid red. Conserve battery life: The pendant battery is not replaceable. If the pendant will not be used for a long period of time, switch OFF the pendant to conserve pendant battery life. CAUTION: To prevent fire or shock hazard, do not expose this product to water or any type of moisture. 130 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • If there are backup batteries in the telephone base, make sure they are correctly installed. • Make sure you plug the battery connector securely into the cordless handset. • Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack. • Charge the battery in the cordless handset for at least 11 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use. • Charge the pendant for at least 3 hours. For optimum daily performance, return the pendant to the pendant charger when not in use. • Make sure you turn the pendant on before use. • If the battery is completely depleted, charge the handset or the pendant for at least 30 minutes before use. • Reset the telephone base. Unplug the electrical power. Take out the backup batteries if necessary. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset, pendant and telephone base to reset. • You may need to purchase a new handset battery. I cannot get a dial tone. • Try all the suggestions above. • Move the cordless handset or the pendant closer to the telephone base. You may have moved out of range. • If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider. • Your line cord may be defective. Try installing a new line cord. 131 Appendix Troubleshooting I cannot dial out. • Try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset or the pendant may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dial from another room with less background noise. • If other phones in your home are having the same problem, contact your telephone service provider (charges may apply). • If you have changed your telephone service to digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your service provider for more information. My cordless handset/pendant isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch. • Move the cordless handset or the pendant closer to the telephone base. You may have moved out of range. • Reset the telephone base. Unplug the electrical power. Take out the backup batteries if necessary. Wait for 15 seconds then plug the power cord back in, and reinstall the backup batteries. Allow up to one minute for the cordless handset/pendant and telephone base to reset. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. 132 Appendix Troubleshooting Out of range OR Base no power appears on my cordless handset. • Ensure you plug the telephone base in properly and the power is on. • Place the cordless handset closer to the telephone base for synchronization. • Move the cordless handset closer to the telephone base. You may have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. The handset battery does not accept charge while in the handset charger. • If the cordless handset is in the handset charger and the charge light is not on, refer to The charge light is off on page 136. • Charge the battery in the cordless handset for at least 11 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use. • If the battery is completely depleted, charge the handset for at least 30 minutes before use. • You may need to purchase a new battery. The pendant battery does not accept charge while in the pendant charger. • If the pendant is in the pendant charger and the pendant status light is not on, refer to The charge light is off on page 136. • Charge the battery in the pendant for at least 3 hours. For optimum daily performance, return the pendant to the pendant charger when not in use. • If the battery is completely depleted, charge the pendant for at least 30 minutes before use. 133 Appendix Troubleshooting I have accidentally set my cordless handset/telephone base LCD language to Spanish or French, and I don’t know how to change it back to English. • Press MENU, then enter the code 364#. I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems as a result of DSL interference. Contact your DSL service provider for more information about DSL filters. • You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. • If you plug your phone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector. • Relocate your phone to a higher location. The phone may have better reception in a high area. • If other phones in your home are having the same problem, contact your telephone service provider (charges may apply). I experience poor sound quality when using the handset speakerphone. • For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dialing keys facing up. 134 Appendix Troubleshooting I hear other calls while using my phone. • Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider. The telephone does not ring when there is an incoming call. • Make sure that the ringer is not off. • Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. • Make sure you plug in the power cord securely. • Make sure the backup batteries are correctly installed if necessary. • The cordless handset/pendant may be too far from the telephone base. • Charge the battery in the cordless handset for at least 11 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use. • Charge the pendant for at least three hours. For optimum daily performance, return the pendant to the pendant charger when not in use. • You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones. • The layout of your home might be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location. • If other phones in your home are having the same problem, contact your telephone service provider (charges may apply). • Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges may apply). • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • Remove and install the cordless handset battery again. Place the cordless handset in the handset charger. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. • Your line cord may be defective. Try installing a new line cord. 135 Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset/pendant. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. • If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector. • Relocate your telephone base to a higher location. The phone may have better reception when installed in a high area. • If other phones in your home are having the same problem, contact your telephone service provider (charges may apply). The charge light is off. • Make sure you plug the power and line cords in correctly and securely. • Reset the telephone base. Unplug the electrical power. Take out the backup batteries if necessary. Wait for 15 seconds then plug the power cord back in, and reinstall the backup batteries. Allow up to one minute for the cordless handset/pendant and telephone base to reset. • Clean the charging contacts on the cordless handset/pendant and the handset/pendant charger each month with a pencil eraser or cloth. • Make sure that the handset battery is installed properly. 136 Appendix Troubleshooting My caller ID isn’t working properly. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID. • Both your and your caller’s telephone service providers must use caller ID compatible equipment. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems resulting from DSL interference. Contact your DSL service provider for more information about DSL filters. My telephone does not receive caller ID when on a call. • Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID feature works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment. The messages on the answering system are incomplete. • If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after the preset recording time. • If the caller pauses for too long, the answering system stops recording and disconnects the call. • If memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call. • If the caller’s voice is very soft, the answering system may stop recording and disconnect the call. The messages are very difficult to hear. • Press pVOL on the telephone base, or VOL+ on the cordless handset, or VOL+ on the pendant to increase the listening volume. 137 Appendix Troubleshooting The answering system does not answer after the correct number of rings. • Make sure that the answering system is on. ANS ON should be shown on all handsets and the telephone base, and the ANS light on the telephone base should be on. • If toll saver is activated, the number of rings changes to two when you have new messages stored. • If the memory is full or the system is off, the system will answer after 10 rings. • In some cases, the answering system is affected by the ringing system used by your telephone service provider. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. The telephone does not respond to remote commands. • Make sure you enter your remote access code correctly. • Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system. • The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code. • There may be interference on the phone line you are using. Press dialing keys firmly. 138 Appendix Troubleshooting The answering system does not record messages. • Make sure that the answering system is on. ANS ON should be shown on all handsets and the telephone base, and the ANS light on the telephone base should be on. • Make sure the memory of the answering system is not full. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. The system announces “Time and day not set.” • You need to reset the system clock. The outgoing announcement is not clear. • When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset or telephone base. • Make sure there is no background noise (TV, music, etc.) while recording. New voicemail and show on the cordless handset and New voicemail and show on the telephone base and I don’t know why. • Your telephone has both a built-in answering system and voicemail indication. If New voicemail and appear on the cordless handset, and New voicemail and appear on the telephone base, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail. 139 Appendix Troubleshooting I cannot retrieve voicemail messages. • Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently. If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail. Common cure for electronic equipment. If the telephone does not seem to be responding normally, do the following (in the order listed): • Disconnect the power to the telephone base. • Remove the telephone base backup batteries. • Disconnect the cordless handset battery. • Wait a few minutes. • Connect power to the telephone base. • Install the telephone base backup batteries again. • Install the cordless handset battery again, and place the cordless handset into the handset charger. • Wait for the cordless handset and the pendant to reestablish their connections with the telephone base. Allow up to one minute for this to take place. 140 Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower. 5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. 6. Slots and openings in the back or bottom of the telephone base, handset and pendant are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company. 8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. 9. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 11. Do not overload wall outlets and extension cords. 141 Appendix Important safety instructions 12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: • When the power supply cord or plug is damaged or frayed. • If liquid has been spilled onto the product. • If the product has been exposed to rain or water. • If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. • If the product has been dropped and the telephone base/handset/pendant has been damaged. • If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset or pendant is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset or pendant into its cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc. 15. Only put the handset of your telephone next to your ear when it is in normal talk mode. 16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. SAVE THESE INSTRUCTIONS 142 Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep wireless telephones at least six inches from the pacemaker. • Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON. • Should use the wireless telephone at the ear opposite the pacemaker. WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. Note: The CareLineTM transmitter is a wireless telephone, and it should not be used in the pendant form (hanging from a necklace over the heart) by persons wearing pacemakers. Pacemaker patients should use the CareLineTM product in belt-clip form only. Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset/pendant and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset displays Out of range OR Base no power. If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, then press to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base. ECO mode This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base. 143 Appendix Energy-saving charging mode When this mode is activated, all telephone functions, except handset battery charging, will be disabled. To activate the energy-saving charging mode: 1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged batteries. 2. While you press and hold FIND HS, plug the telephone base power adapter back to the power outlet. 3. After about 20 seconds, when the IN USE light starts flashing, release FIND HS and then press it again within 2 seconds. When the phone successfully enters the energy-saving mode, the IN USE light turns off and all handsets display To register HS, see manual. When the phone fails to enter this mode, repeat Step 1 through Step 3 above. Note: The telephone base will be powered up as normal if you fail to press FIND HS within 2 seconds in Step 3. To deactivate the energy-saving charging mode: 1. Unplug the telephone base adapter from the power outlet, then plug it back in. Then the telephone base is powered up as normal. 2. Register your handset and pendant back to the telephone base. See pages 15 through 17 for registration instructions. Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. 144 Appendix Maintenance Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords. About cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. • Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. • Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. 145 Appendix The RBRC® seal ® The RBRC seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. ® The RBRC program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area. ® VTech’s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation. ® The RBRC seal on the lithium-ion battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. ® The RBRC program provides a convenient alternative to placing used lithium-ion batteries into the trash or municipal waste, which may be illegal in your area. ® VTech’s participation in RBRC makes it easy for you to drop off the ® spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for information on Li-ion battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation. 146 Appendix Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)? During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty? This limited warranty does not cover: 1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without a valid proof of purchase (see item 2 on the next page); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. 147 Appendix Limited warranty How do you get warranty service? To obtain warranty in the United States of America, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service? 1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. 148 Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. Caution: To maintain the compliance with the FCC’s RF exposure guideline, the telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. This Class B digital apparatus complies with Canadian ICES-003. For body worn operation, this pendant has been tested and meets the FCC RF exposure guidelines when used with the Vtech accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. 149 Appendix FCC, ACTA and IC regulations FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, contact your telephone service provider. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. 150 Appendix FCC, ACTA and IC regulations Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. This product meets the applicable Industry Canada technical specifications. 151 Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Telephone base: 1921.536-1928.448 MHz Handset: 1921.536-1928.448 MHz Pendant: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Power requirements Telephone base: 6V DC @ 400mA Handset charger: 6V AC @ 300mA Handset battery: 2.4V Ni-MH Pendant charger: 6V DC @ 400mA Pendant battery: 3.7V Li-ion Memory Phonebook: 50 memory locations; up to 30 digits and 15 characters Caller ID log: 50 memory locations; up to 24 digits and 15 characters 152 Index A Add a handset 15 Add a pendant 16 Add a photo 31 Add a reminder 92-95 Announcement 99-101 Answer a call 51 Answering system and voicemail 109 Answering system operation 109–118 Answering system settings 98–108 Answer on/off 102-103 Audio Assist 53 B Battery 2, 3, 7, 8, 129, 130 C Call intercept 112 Call screening 104, 111 Caller ID 36, 44, 84–91 Chain dialing 59 Check voicemail 58 Clear voicemail indicators 42 Clock 35 D Date and time 35 Delete a phonebook entry 79 Delete a photo speed dial entry 83 Delete caller ID log entries 91 Delete messages 113, 114, 115 Deregister all devices 18 Dial a phonebook entry 77 Dial mode 46, 57 Dialing options 88 Display screen messages 91, 122–125 E ECO mode 143 Edit a phonebook entry 78 Edit a photo speed dial entry 82 End a call 51 Equalizer 52 F Find handset 62 H Handset battery charging 7 Handset battery installation 3 Handset charger installation 4 Handset icons 128 Handset layout 24–26 Handset lights 126 Handset locator 62 Happy message 49 Home area code 45 I Icons 128 Intercom 64–72 J Join a call 63 K Key tone 43 L LCD language 38 Lights 126, 127 Limited warranty 147–148 153 Index M Maintenance 144 Make a call 50 Memo 116 Menu 32 Message alert tone 107, 112 Message capacity 110 Message playback 113–114 Message recording time 108 Missed call indicator 86 Mute 54 N Number of rings 105 O Operating range 143 Operation 50-62, 109-118 Review phonebook 76 Review reminders 96 Review the caller ID log 87 Ringer silencing 55 Ringer tone 34 Ringer volume 33 S Save a caller ID log entry 90 Screen messages 91, 122-125 Set date and time 35 Settings 27-49, 98-108 Share a call 63 Speakerphone 51 Speed dial 27–31, 80–83 T Pendant attachment 6 Pendant battery charging 8 Pendant charger installation 5 Pendant layout 23 Phonebook 73–79 Photo speed dial 27–31, 80-83 Play messages 113–114 Tabletop 9-12 Talking digit 39 Technical specifications 152 Telephone base icons 128 Telephone base installation 1 Telephone base layout 19–22 Telephone base lights 126 Tone dialing 46, 57 Transfer a call 60-61, 69-72 Troubleshooting 131–140 Q V Quiet mode 47 Voice Announce caller ID 36 Voice command 48, 119–121 Voicemail 14, 40-41, 58, 109, 110 Volume 33, 54, 111, 113, 114 P R Record an announcement 99 Redial 56-57 Registration 15-17 Reminder 92–97 Remote access 106, 117-118 Rename 43 W Wall mount 9–12 Warranty 147–148 154 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Version 3 08/13. 91-007054-010-100
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Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches Manifest Reference Instance ID : xmp.iid:70FC72AEB919E211994AAB3693C048B4, uuid:B92EF9F34222E2119122A772CF24A8D4, xmp.iid:87364417FCD9E1118518C6C00FEA7255, xmp.iid:F2F80EA4BDAFE1118DD7FDD55A4446BF, xmp.iid:F1F80EA4BDAFE1118DD7FDD55A4446BF, uuid:48599F1FA1E2E111B5D4C04036C2D0BB, uuid:809BA5F1FC9EE111B829E014C618D4A3, uuid:EB8EA48982A0E1119449A244D5792BA4, uuid:18B3C3ADD49FE11198B3F2A13889548E, uuid:6E888508FE04E1119F0B9C480826DBA1, uuid:57D214BB6C04E1119F0B9C480826DBA1, uuid:6EFE4B097B33E2119A4692D7626F86D0, uuid:48599F1FA1E2E111B5D4C04036C2D0BB, uuid:809BA5F1FC9EE111B829E014C618D4A3, uuid:2C2E6BDBBA19E211A3EBB1D94594AF8F, uuid:CAF5B4EF39D6E1118C0AE2E38276407F, uuid:18B3C3ADD49FE11198B3F2A13889548E, uuid:E3CF457A759EE111A582A4FC18B73CD2, uuid:EB8EA48982A0E1119449A244D5792BA4, uuid:55D214BB6C04E1119F0B9C480826DBA1, uuid:6E888508FE04E1119F0B9C480826DBA1, uuid:57D214BB6C04E1119F0B9C480826DBA1, uuid:6EFE4B097B33E2119A4692D7626F86D0, uuid:5D3F1BCED8B4DF11BDAAF30649B32530, uuid:702D35DD2ADAE11182D7C4C342E12A8B, uuid:4AFAACA8D4A3E11198A4DB2965418CA5, uuid:AD692F1EE7A3E111AA93C02D85178258, uuid:46FAACA8D4A3E11198A4DB2965418CA5, uuid:AF692F1EE7A3E111AA93C02D85178258, uuid:9779BBAEF89EE111951786EBABE4E3BB, uuid:4C71256BB9C5E111A7D9BF03C27924DC, uuid:4D71256BB9C5E111A7D9BF03C27924DC, uuid:72B2A0D19FEAE1118C8A8EB914F5DD53, uuid:0D95190032D7DF1199279CC253C67547, uuid:93C534AF6159E2118375A784AB89CBBD, uuid:73B2A0D19FEAE1118C8A8EB914F5DD53, uuid:71FE4B097B33E2119A4692D7626F86D0, uuid:8B99274584D7E111BB25B7D6A6846564, uuid:75B2A0D19FEAE1118C8A8EB914F5DD53, uuid:EB8EA48982A0E1119449A244D5792BA4, uuid:C71F40C2F227E211B59C93A2659DF753, uuid:7C2FC7E058EFE211834A9B9A9DCD0C32, uuid:0D95190032D7DF1199279CC253C67547, uuid:69DE35992FD2E1119229EDF66D61AC92, uuid:4D98BC36229FE111B829E014C618D4A3, uuid:68DE35992FD2E1119229EDF66D61AC92, 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Producer : Adobe PDF Library 7.0 Trapped : False Page Count : 162 Creator : Adobe InDesign CS2 (4.0)EXIF Metadata provided by EXIF.tools