Vtech Dect 6 0 Sn1197 Users Manual

Vtech-Dect-6-0-Sn6197-Users-Manual-110415 vtech-dect-6-0-sn6197-users-manual-110415

2014-11-12

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CareLine™
w w w.v t e c h p h o n e s . c o m
+
Models:
SN1196/SN1197/SN6196/
SN6196-2/SN6197/SN6197-2
Complete user’s manual
BC
Congratulations
on purchasing your new VTech product. Before using this telephone,
please read Important safety instructions on pages 141-142 of
this manual.
This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech telephone. Please review this
manual thoroughly to ensure proper installation and operation of this
innovative and feature rich VTech product. For support, shopping, and
everything new at VTech, visit our website at
www.vtechphones.com.
In Canada, visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR® label indicating it meets the latest energy
efficiency guidelines.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of
the Telecommunications Industry Association. Used under license.
Register online to get an additional 3-month warranty!
Visit www.vtechphones.com.
Registration
Register your product online for enhanced warranty support.
Product news
Learn about the latest VTech products.
Parts checklist
SN1196/SN1197
Telephone base Corded handset
Pendant belt clipPendant charger with
charger adapter
Telephone base
power adapter
Telephone line cord Quick start guide Abridged user’s manual
Quick start guide Abridged user’s manual
Pendant with lanyard
Parts checklist
SN6196/SN6196-2/SN6197/SN6197-2
Telephone base Corded handset
Cordless handset Handset charger with
charger adapter
Pendant charger with
charger adapter
Battery compartment cover Pendant belt clip
Battery
Telephone base
power adapter
Telephone
line cord
Quick start guide Abridged user’s manual
Quick start guide Abridged user’s manual
Pendant with lanyard
(1 for SN6196/SN6197)
(2 for SN6196-2/SN6197-2)
(1 for SN6196/SN6197)
(2 for SN6196-2/SN6197-2)
(1 for SN6196/SN6197)
(2 for SN6196-2/SN6197-2)
(1 for SN6196/SN6197)
(2 for SN6196-2/SN6197-2)
i
Table of contents
Getting started ...................... 1
Telephone base installation ........ 1
Telephone base backup battery
installation ................................ 2
Handset battery installation ........ 3
Handset charger installation ....... 4
Pendant charger installation ....... 5
Pendant attachment ................... 6
Handset battery charging ........... 7
Pendant battery charging ........... 8
Installation options ...................... 9
Tabletop to wall mount
installation ................................ 9
Wall mount to tabletop
installation .............................. 11
Are you a new cable or VoIP
subscriber? ............................ 13
Did you subscribe to voicemail
service from your telephone
service provider? .................... 14
Expand your telephone
system .................................... 15
Add and register a handset ...... 15
Add and register a pendant ...... 16
Deregister all devices ............... 18
Telephone base layout ............. 19
Pendant layout.......................... 23
Handset layout.......................... 24
Telephone settings ............. 27
Photo speed dial ....................... 27
Using the menu ........................ 32
Ringer volume .......................... 33
Ringer tone ............................... 34
Set date and time ..................... 35
Voice Announce caller ID ........ 36
LCD language........................... 38
Talking digit .............................. 39
Voicemail number ..................... 40
Clear voicemail indicators......... 42
Rename base/handset ............. 43
Key tone ................................... 43
Use caller ID to automatically
set date and time ................... 44
Home area code ....................... 45
Dial mode ................................. 46
Quiet mode ............................... 47
Voice command ........................ 48
Happy message........................ 49
Telephone operation .......... 50
Make a call ............................... 50
Predial a call ............................. 50
Answer a call ............................ 51
End a call .................................. 51
Speakerphone .......................... 51
Equalizer................................... 52
Audio Assist ............................. 53
Volume control.......................... 54
Mute.......................................... 54
Call waiting ............................... 55
Temporary ringer silencing ....... 55
Redial ....................................... 56
Temporary tone dialing ............. 57
Check voicemail ....................... 58
Web address ............................ 58
Chain dialing ............................. 59
ii
Table of contents
Transfer a call ........................... 60
Find handset/pendant ............... 62
Multiple handset use .......... 63
Join a call in progress ............... 63
Intercom.................................... 64
Answer an incoming call during
an intercom call ...................... 68
Transfer a call during an
intercom call ........................... 69
Phonebook .......................... 73
About the phonebook ............... 73
Add a phonebook entry ............ 74
Review phonebook entries ....... 76
Alphabetical search .................. 77
Dial a phonebook entry............. 77
Edit a phonebook entry............. 78
Delete a phonebook entry ........ 79
Photo speed dial ................. 80
Store a photo speed dial entry ... 80
Edit a photo speed dial entry .... 82
Delete a photo speed dial
entry ....................................... 83
Dial a photo speed dial
number ................................... 83
Caller ID ............................... 84
About the caller ID log .............. 84
Information about caller ID with
call waiting ............................. 84
Caller ID log .............................. 85
Missed call indicator ................. 86
Memory match .......................... 86
Review the caller ID log ............ 87
View dialing options .................. 88
Dial a caller ID log entry ........... 89
Save a caller ID log entry to the
phonebook ............................. 90
Delete caller ID log entries ....... 91
Caller ID log screen
messages ............................... 91
Reminder ............................. 92
About the reminder ................... 92
Add a reminder ......................... 92
Review reminders ..................... 96
Add and review reminders
remotely ................................. 97
Reminder on/off ........................ 97
Answering system
settings ............................. 98
Answering system .................... 98
Announcement ......................... 99
Record your own
announcement ....................... 99
Play your announcement ........ 101
Answer on/off.......................... 102
Call screening ......................... 104
Number of rings ...................... 105
Remote access code .............. 106
Message alert tone ................. 107
Message recording time ......... 108
Answering system
operation ......................... 109
Answering system and
voicemail .............................. 109
iii
Table of contents
Using the answering system
and voicemail together ......... 110
Message capacity ................... 110
New message indication......... 111
Call screening ......................... 111
Call intercept........................... 112
Temporarily turn off the
message alert tone .............. 112
Message playback .................. 113
Delete all old messages ......... 115
Record, play and delete
memos ................................. 116
Remote access ....................... 117
Voice command ................ 119
About voice command ............ 119
Use voice command ............... 119
Appendix ........................... 122
Display screen messages....... 122
Handset, telephone base and
pendant indicators ................ 126
Handset battery ...................... 129
Pendant battery ...................... 130
Troubleshooting ...................... 131
Important safety instructions... 141
Precautions for users of
implanted cardiac
pacemakers ......................... 143
Operating range...................... 143
ECO mode .............................. 143
Energy-saving charging
mode .................................... 144
Maintenance ........................... 144
About cordless telephones ..... 145
The RBRC® seal ..................... 146
Limited warranty ..................... 147
FCC, ACTA and IC
regulations ........................... 149
Technical specifications.......... 152
Index .................................. 153
1
Install the telephone base as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet
service through your telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack. The filter prevents
noise and caller ID problems caused by DSL interference. Contact your
DSL service provider for more information about DSL filters.
IMPORTANT:
Check for a dial tone by pressing . If you hear a dial tone, the installation
is successful.
If you do not hear a dial tone:
Make sure the installation is properly done.
It may be a wiring problem. If you have changed your telephone service
to digital service from a cable company or a VoIP service provider, the
telephone line may need to be rewired to allow all existing telephone jacks
to work. Contact your cable/VoIP service provider for more information.
•
•
Telephone base installation
Getting started
Telephone
line cord
If you have DSL high-speed
Internet service, a DSL filter
(not included) is required.
Plug it into the telephone
wall jack.
Telephone base
power adapter
Electrical outlet
not controlled by
a wall switch
Telephone
wall jack
Curly handset
cord jack
Telephone
line jack
Power cord jack
Getting started
2
Telephone base backup battery installation
This telephone provides minimal functionality during a power outage
when there is no battery installed. When there is no power supply
to the telephone base, many telephone features are not functional.
The telephone uses power from the telephone line to enable you to
make and answer calls using only the corded handset and dialing
keys. However, when another telephone on the same line is being
used simultaneously, there might not be sufficient power to use your
telephone in the event of a power failure.
Install three AAA batteries (not provided) so that your telephone can still
operate in the event of a power failure.
Press the large tab on the backup battery compartment cover. Then
pull to open.
1.
Install three AAA batteries (not provided) so that your telephone can still
operate in the event of a power failure.
Press the large tab on the backup battery compartment cover. Then
pull to open.
1.
Replace the backup battery
compartment cover. Push the
large tab until it locks securely.
3.
Place three AAA batteries into
the compartment, matching the
polarity engravings.
2. Replace the backup battery
compartment cover. Push the
large tab until it locks securely.
3.
Getting started
3
Handset battery installation
Install the battery as shown below.
Plug the battery connector
securely into the socket
inside the handset battery
compartment, matching the
orientation of the engraved label.
1. Place the battery with the label
THIS SIDE UP facing up and
the wires inside the battery
compartment.
2.
Align the cover flat against the battery compartment, then slide it
towards the center of the handset until it clicks into place.
3.
Getting started
4
Handset charger installation
Electrical outlet
not controlled
by a wall switch
Handset charger
power adapter
Install the charger as below.1. Place the handset in the
handset charger to charge.
2.
If the handset will not be used for a long time, disconnect and
remove the battery to prevent possible leakage.
To purchase replacement batteries, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada,
go to www.vtechcanada.com or dial 1 (800) 267-7377.
•
•
Stays red
when put in
charger.
CHARGE
Getting started
5
Pendant charger installation
Install the pendant charger as
shown below.
1. Switch ON the pendant.2.
Place the pendant in the pendant charger to charge. 3.
Pendant charger
power adapter
Electrical outlet not
controlled by a wall
switch
Turns red when charging.
Turns green when fully charged.
Getting started
6
Pendant attachment
Pendant lanyard:
The pendant lanyard is already attached to the pendant. You can
adjust the length of the lanyard for comfortable wearing, or remove the
necklace when necessary.
Pendant belt clip:
Remove the necklace of the pendant lanyard or the whole pendant
lanyard before you use the pendant belt clip.
Push the pendant into the belt clip until it clicks into place.
Press down the tabs
on both sides of the
lanyard clip to remove the
necklace of the lanyard.
Press down on the push
button slider to adjust the
length of the lanyard for
comfortable wearing.
Necklace
Getting started
7
Handset battery charging
Once you have installed the battery, the handset indicates the battery
status (see the table below). If necessary, place the handset in the
handset charger to charge the battery. For best performance, keep the
handset in the handset charger when not in use. The battery is fully
charged after 11 hours of continuous charging.
If the screen is blank or displays Place in charger, you need to charge
the handset battery without interruption for at least 30 minutes to give the
handset enough charge to use for a short time. When the battery is low,
the handset displays Low battery along with a flashing icon. If you are
on a call in low battery mode, the handset plays short beeps to alert you.
The following table summarizes the battery charge indicators and
actions to take.
Battery indicators Battery status Action
The screen is blank, or
displays Place in charger
and flashes.
The battery has no or
very little charge. The
handset cannot be used.
Charge without
interruption (about
30 minutes).
The screen displays
Low battery and
flashes.
The battery has enough
charge to be used for a
short time.
Charge without
interruption (about
30 minutes).
The screen displays
HANDSET X.
The battery is charged. To keep the battery
charged, place it in the
handset charger when
not in use.
If you place the handset in the handset charger without installing a
battery, the handset displays No battery.
After you install your telephone or power
returns following a power outage, the
telephone base and handset will prompt you
to set the date and time. For instructions,
see Set date and time on page 35. To skip
setting, press CANCEL.
--:-- --/--
SET DATE
MM/DD/YY
BACK NEXT
Getting started
8
Pendant battery charging
The pendant status light indicates the battery status (see the table
below). If necessary, place the pendant in the pendant charger to
charge the battery. For best performance, keep the pendant in the
pendant charger when not in use. The battery is fully charged after
3 hours of continuous charging.
If the pendant status light flashes red and you hear “Low battery”, you
need to charge the pendant without interruption to give it enough charge
to use for a short time. When the battery is low, the pendant status light
flashes red. If you are on a call in low battery mode, the pendant plays
short beeps to alert you.
The following table summarizes the battery charge indicators and
actions to take.
Battery indicators Battery status Action
The pendant status light flashes
red. You hear “Low battery” when
there is only 30 minutes talk time
left. You hear an alert tone every
one minute.
The battery has
very little charge.
Charge without
interruption.
The pendant status light is solid
red.
The battery has
enough charge to
be used for a short
time.
Charge without
interruption.
Getting started
9
Tabletop position Wall mount position
Installation options
Your telephone base is ready for tabletop use. If you want to mount
your telephone on a wall, swivel the wall mount bracket down to connect
with a standard dual-stud telephone wall mounting plate. If you do not
have this mounting plate, you can purchase one from many hardware or
consumer electronics retailers. You may need a professional to install
the mounting plate.
Tabletop to wall mount installation
Unplug the power adapter and telephone line from the wall outlets.
Squeeze the tabs on the wall mount bracket as the arrows
indicated below.
1.
2.
Swivel the wall mount bracket down. Press the wall mount bracket
onto the telephone base until it clicks into place.
3.
Getting started
10
Tabletop to wall mount installation
4. Put the corded handset aside. Press down the switch hook and
remove the handset tab from the slot. Rotate the handset tab by a
half turn. Press down the switch hook and then replace the handset
tab to its slot.
5. Plug the power adapter and telephone line into the wall outlets. Align
the holes on the wall mount bracket with the standard wall mounting
plate and slide the telephone down until it locks securely. Bundle the
telephone line cord and power adapter cord neatly with twist ties. Put
the corded handset back on the telephone base.
Switch hook
Handset tab
Getting started
11
Wall mount to tabletop installation
If necessary, untie the bundled telephone line cord and power
adapter cord. Unplug the power adapter and telephone line cord
from the wall outlets.
Remove the telephone base from the wall.
1.
2.
Pull the wall mount bracket to release it from the telephone base.
Swivel it upwards and then press onto the telephone base until it
clicks into place.
3.
Tabletop positionWall mount position
Getting started
12
Wall mount to tabletop installation
Press down on the switch hook and slide the handset tab upwards to
remove it from the slot. Rotate the handset tab by a half turn. Press
down the switch hook and then replace the handset tab to its slot.
4.
Switch hook
Handset tab
Plug the power adapter and telephone line cord into the wall outlets.
Put the corded handset back on the telephone base.
5.
Getting started
13
Are you a new cable or VoIP subscriber?
If your answer is yes, the existing telephone jacks in your home may
no longer work. Your cable/VoIP service provider uses a different
connection, separate from your old traditional telephone service, to
connect the modem/router/terminal adapter installed in your home.
To allow all existing telephone jacks to work, contact your telephone
service provider for solutions, such as rewiring services (fees may apply).
If your answer is no, your existing telephone jacks will continue to
work as normal.
Main
landline
OLD Conventional
telephone line jack
Cable or
Internet
NEW
Modem/Router/
Terminal adapter
Getting started
14
Did you subscribe to voicemail service from your
telephone service provider?
Your telephone has a built-in answering system and supports voicemail
feature offered by your telephone service provider (subscription is
required, and fees may apply). Refer to Answering system and
voicemail on page 109 for more details.
To use the built-in answering system:
You may see this online Complete user’s manual on how to record
your outgoing announcement, retrieve messages and other related
operations. You may also see the Abridged user’s manual provided in
the product package for abbreviated instructions.
To use the voicemail:
To retrieve your voicemail messages, you typically dial an access
number provided by your telephone service provider, and then enter a
security code. Contact your telephone service provider for instructions
on how to configure the voicemail settings and listen to messages.
Getting started
15
Expand your telephone system
You can expand your telephone system by adding new handsets
(SN6107, purchased separately) and/or new portable pendants
(SN6166/SN6167, purchased separately). The telephone base can
support up to 12 devices. Each device must be registered to the
telephone base before use.
The handsets and pendant provided within the product package are
already registered. Additional handsets are assigned numbers in the
sequential order.
Add and register a handset
When first purchased, each accessory handset shows To register HS,
see manual. The new handset should be charged without interruption
for at least 30 minutes before registering it to the telephone base.
Make sure the handset is out of the handset charger and is put near the
telephone base. Make sure the handset shows To register HS,
see manual before you begin registration.
To register a handset:
Press MENU on the telephone base when it
is not in use.
Press or to scroll to Settings, then
press SELECT.
Press or to scroll to Registration, then
press SELECT. The telephone base shows
Registering... Please wait.
Press QUIET# on the cordless handset. The
handset shows Registering... Please wait.
Then HANDSET X Registered appears
on the cordless handset and the telephone
base, and both devices beep. The handset is now registered with the
telephone base. It takes up to 60 seconds to complete registration.
If registration fails, the telephone base displays Registration failed.
Start again from Step 1 above.
1.
2.
3.
4.
--:-- --/--
SETTINGS
Dial mode
RegistrationR
BACK SELECT
--:-- --/--
Registering...
Please wait
BACK
Getting started
16
You cannot register a handset if any other system device is in use.
The telephone base shows Registration slots are full when you try
to register more than 12 devices to it.
If you have not set the date and time for the telephone system, the
handset will prompt you to set the date and time after it is registered
to the base. To skip setting, press CANCEL.
•
•
•
Add and register a pendant
When first purchased, charge the pendant in the pendant charger. You
hear three beeps every 10 seconds when the pendant is not registered.
The new pendant should be charged without interruption for at least
30 minutes before registering it to the telephone base.
Make sure the pendant is out of the pendant
charger and turned on.
To register a pendant:
Press MENU on the telephone base
when it is not in use.
Press or to scroll to Settings, then
press SELECT.
Press or to scroll to Registration, then
press SELECT. The telephone base shows
Registering... Please wait.
Put the pendant in the pendant charger.
The pendant status light flashes red and
green to indicate the registration is in
progress. Then PENDANT Registered
appears on the telephone base, and both
devices beep. The pendant is now registered
with the telephone base. It takes up to 60
seconds to complete registration.
1.
2.
3.
4.
--:-- --/--
SETTINGS
Dial mode
RegistrationR
BACK SELECT
--:-- --/--
Registering...
Please wait
BACK
--:-- --/--
PENDANT Registered
BACK
Add and register a handset
Getting started
17
If you have already set the photo speed
dial keys 1 and 2, the telephone base
displays Copied Photo Speed Dial 1 and
Pendant Memory 1. Press NEXT, then the
telephone base displays Copied Photo
Speed Dial 2 and Pendant Memory 2.
Then press OK.
-OR-
If you have not set the photo speed dial
keys 1 and 2, see To set photo speed dial
from page 27 to page 29 to set them.
If registration fails, the telephone base displays Registration failed.
Start again from Step 1 above.
If the pendant is not registered and you press or VOICE key, you
will hear “Not registered.”
You cannot register a pendant if any other system devices is in use.
The telephone base shows Registration slots are full when you try
to register more than 12 devices to it.
•
•
•
5. --:-- --/--
Copied Photo
Speed Dial 1 and
Pendant Memory 1
NEXT
--:-- --/--
Copied Photo
Speed Dial 2 and
Pendant Memory 2
OK
Add and register a pendant
Getting started
18
Deregister all devices
If you want to replace a device, or reassign the designated handset
number of a registered handset, you must deregister all devices that are
registered to the telephone base. Then register each device individually.
To make deregistration easier, read all of the instructions on this page
before you begin.
To deregister all devices:
Press and hold FIND HS at the side of the telephone base for about
10 seconds until the IN USE light starts to ash and the telephone
base shows Registering... Please wait followed by Deregister all
devices?, then release FIND HS.
Immediately press YES or FIND HS.
All handsets show To register HS, see manual. The deregistration
process takes about 10 seconds to complete.
To register the handset(s) or pendant(s) to the telephone base again,
follow the registration instructions from page 15 to page 17.
You cannot deregister all devices if any other system device is in use.
If deregistration fails, you may need to reset the system and try again.
To reset, unplug the power and the telephone line cord from the
telephone base and remove the backup battery. Then plug the cords
back in and install the backup battery again.
Even if the battery is depleted, you can still deregister all handsets
by following the steps above. After the handset is charged for at
least 10 minutes, its screen shows To register HS, see manual.
•
•
•
1.
2.
3.
Getting started
19
Telephone base layout
Large tilt display
Move the top of the display forward or backward to
adjust the angle of the screen for maximum visibility.
Visual ringer indicator
Flashes when the telephone base is ringing.
IN USE light
On when the phone is in use or the answering
system is answering an incoming call.
On when a device is being registered
(pages 15-17).
Flashes when devices are being deregistered
(page 18).
Flashes when another telephone on the same
line is in use.
Softkeys (2)
Press to select a menu item displayed above the
key (page 32).
MENU
Press to show the menu (page(page 32)..
Photo speed dial keys (1-4)
Press to set or dial a speed dial number when
idle (pages 27-29 or pages 80-81, or page 83).
Dialing keys
Press to enter numbers or characters.
Press to answer an incoming call with the
speakerphone (page 51).
SPEAKER
Press to make, answer or end a call (pages 50-51).
Press to switch between the corded handset and
the base speakerphone during a call (page 51).
1
While reviewing a caller ID log entry, press
repeatedly to add or remove 1 in front of the
telephone number before dialing or saving it in
the phonebook (page 88).
Press and hold to set or dial your voicemail
number (pages 40-41 or page 58).
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Getting started
20
Telephone base layout
AUDIO ASSIST
Press to enhance the clarity and loudness of the
caller’s voice during a call (page 53).
CANCEL
Press to cancel an operation, or back to the
previous menu while in a menu (page 32).
Press and hold to return to idle mode while in a menu
(page 32).
Press and hold to erase the missed call indicator
when idle (page 86).
Press to silence the base ringer temporarily while
the phone is ringing (page 55).
Press to scroll up while in menus or lists (page(page 32)..
Press to move the cursor to the right while entering
or modifying names or numbers.
Press to scroll down while in menus or lists
(page 32)..
Press to move the cursor to the left while entering
or modifying names or numbers.
REDIAL/PAUSE
Press repeatedly to view the last 10 numbers dialed
(page 57).
Press and hold to insert a dialing pause while
dialing or entering numbers.
MIC
Microphone.
#
Press and hold to set and turn on the quiet mode,
or turn it off (page 47).
Press repeatedly to display other dialing options
when reviewing a caller ID log entry (page 88).
Press to switch to tone dialing during a call if you
have pulse service (page 57).
Press to switch between upper case and lower
case while entering characters.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Getting started
21
Telephone base layout
/REPEAT
Press once to repeat the playing message (page 114).
Press twice to play the previous message (page 114).
Press to move the cursor to the left while entering
or modifying names or numbers.
X/DELETE
Press to delete the playing message (page 114),
announcement (page 101) or reminder (page 96).
Press to delete an individual entry while reviewing
the redial list (page 57), phonebook (page 79),
caller ID log (page 91) or reminder (page 96).
Press to delete a character or digit while entering
names or numbers.
/SKIP
Press to skip to the next message during message
playback (page 114).
Press to move the cursor to the right while entering
or modifying names or numbers.
/PLAY/STOP
Press to start or stop message playback
(page 114).
Flashes when there are new messages or memos
in the answering system.
•
•
•
•
•
•
•
•
•
•
Getting started
22
Telephone base layout
qVOL and pVOL
Press to adjust the listening volume during a
call (page 54), message playback (page 114) or
reminder playback (page 96).
Press to adjust the base ringer volume while idle
(page 33).
FIND HS
Press to page all handsets and pendants when idle
(page 62).
ANS
Press to turn the built-in answering system on or off
(page 102).
On when the answering system is turned on.
Press to slow down the message playback
(page 114).
•
•
•
•
•
•
Getting started
23
Pendant layout
Press to answer or end a call (page 51).
Pendant status light
Stays solid red when the pendant is charging.
Flashes red when the pendant is in low battery.
Stays solid green when the pendant is fully charged.
Flashes red and green when the base is paging the pendant.
Flashes quickly in red and green during pendant registration.
Flashes orange three times when the pendant is not registered.
Pendant light (ring around )
On steady when the pendant is in use.
Flashes quickly when there is an incoming call.
Flashes twice every three seconds when another
telephone system device is in use.
1
Press to call photo speed dial 1.
VOL- and VOL+
Press to adjust the listening volume during a call or
message playback (pages 54 and 114 respectively).
Press to adjust the pendant ringer volume while in idle mode
(page 33).
2
Press to call photo speed dial 2.
ON and OFF switch
Switch to turn the pendant on or off.
VOICE
Press to use the voice command feature (page 119).
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Getting started
24
Handset layout
CHARGE light
On when the handset is charging.
Visual ringer indicator
Flashes when the handset is ringing.
REDIAL/PAUSE
Press repeatedly to view the last 10 numbers
dialed (page 56).
Press and hold to insert a dialing pause while
dialing or entering numbers.
/
Press to review the phonebook when idle.
Press to scroll up while in menus or lists.
Press to move the cursor to the right while entering
names or numbers.
/FLASH
Press to make or answer a call (page 50 or page 51).
Press to answer an incoming call when you
receive a call waiting alert during a call.
1
Press repeatedly to add or remove 1 in front of the
telephone number before dialing or saving it in the
phonebook while reviewing a caller ID log entry
(page 88).
Press and hold to set or dial your voicemail
number (pages 40-41 or page 58).
Press to switch to tone dialing during a call if you
have pulse service (page 57).
Press to switch between upper case and lower
case while entering characters.
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Getting started
25
Handset layout
CID/
Press to review the caller ID log when idle
(page 87).
Press to scroll down while in menus or lists
(page 32)..
Press to move the cursor to the left while entering
names or numbers.
MENU/SELECT
Press to show the menu (page(page 32)..
Press to select an item or save an entry or setting
while in a menu (page(page 32)..
VOL+ and VOL-
Press to adjust the listening volume during a
call (page 54), message playback (page 113) or
reminder playback (page 96).
Press to adjust the handset volume while idle
(page 33).
QUIET#
Press and hold to set and turn on the quiet mode,
or turn it off (page 47).
Press repeatedly to display other dialing options
when reviewing a caller ID log entry (page 88).
MUTE/DELETE
Press to mute the microphone during a call
(page 54).
Press to silence the handset ringer temporarily
while the phone is ringing (page 55).
Press to delete the playing message (page 113),
announcement (page 101) or reminder (page 96).
Press to delete an individual entry while reviewing
the redial list (page 56), phonebook (page 79),
caller ID log (page 91) or reminder (page 96).
Press to delete a character or digit while entering
names or numbers.
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Getting started
26
/CANCEL
Press to hang up during a call (page 51).
Press to cancel an operation, or back up to the
previous menu while in a menu (page(pagepage 32)..
Press and hold to return to idle mode while in a
menu (page(page 32)..
Press to silence the handset ringer temporarily
while the phone is ringing (page 55).
Press and hold to erase the missed call indicator
when idle (page 86).
Dialing keys
Press to enter numbers or characters.
Press to answer an incoming call (page 51).
AUDIO ASSIST
Press to enhance the clarity and loudness of the
caller’s voice during a call (page 53).
Press to make or answer a call (page 50 or
page 51).
Press to switch between the handset speakerphone
and the handset earpiece during a call (page 51).
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Handset layout
27
Photo speed dial
There are four photo speed dial keys on the telephone base. The speed
dial keys 1 and 2 on the pendant correspond to the photo speed dial
keys 1 and 2 on the telephone base respectively.
We recommend you store two contacts that you may need to call them
more often or immediately to photo speed keys 1 and 2.
To set speed dial keys 1 and 2 for the pendant:
The telephone prompts you to set photo speed dial 1 and photo speed dial 2
when it is initially powered up.
When the telephone base displays Set Photo
Speed Dial 1 and Pendant Memory 1,
press YES.
When MEMORY 1 NUMBER displays, use
the dialing keys to enter a number (up to
30 digits):
Press or to move the cursor to the left
or right.
Press X/DELETE or BACKSPACE to
erase a digit.
Press and hold X/DELETE to erase all digits.
Press and hold PAUSE to enter a dialing pause (a P appears).
1.
2.
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Telephone settings
--:-- --/--
MEMORY 1 NUMBER
_
BACKSPACE NEXT
--:-- --/--
Set Photo
Speed Dial 1 and
Pendant Memory 1
NO YES
Telephone base
Pendant
28
Telephone settings
Photo speed dial
Press NEXT.
When MEMORY 1 NAME displays, use
the dialing keys to enter a name (up to
15 characters). Each time you press a
key, the character on that key appears.
Additional key presses produce other
characters on that key. Press the key
repeatedly until the desired character
appears. The first character of each word
is capitalized.
Press or to move the cursor to the
left or right.
Press 0 to add a space.
Press X/DELETE or BACKSPACE to erase a character..
Press and hold X/DELETE to erase all characters.
Press SAVE. The screen displays Saved Photo Speed Dial 1 and
Pendant Memory 1. Press NEXT.
When the telephone base displays Set Photo Speed Dial 2 and
Pendant Memory 2, press YES.
When MEMORY 2 NUMBER displays, use the dialing keys to enter
a number (up to 30 digits):
Press or to move the cursor to the left or right.
Press X/DELETE or BACKSPACE to erase a digit.
Press and hold X/DELETE to erase all digits.
Press and hold PAUSE to enter a dialing pause (a P appears).
Press NEXT.
When MEMORY 2 NAME displays, use the dialing keys to enter a
name (up to 15 characters).
Press or to move the cursor to the left or right.
Press 0 to add a space.
Press X/DELETE or BACKSPACE to erase a character..
Press and hold X/DELETE to erase all characters.
Press SAVE. The screen displays Saved Photo Speed Dial 2 and
Pendant Memory 2. Press OK.
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10.
--:-- --/--
MEMORY 1 NAME
_
BACKSPACE SAVE
--:-- --/--
Saved Photo
Speed Dial 1 and
Pendant Memory 1
NEXT
29
Telephone settings
Photo speed dial
To set and dial a photo speed dial:
Press the desired speed dial key.
When MEMORY X NUMBER displays, use
the dialing keys to enter a number (up to
30 digits):
Press or to move the cursor to the left
or right.
Press X/DELETE or BACKSPACE to
erase a digit.
Press and hold X/DELETE to erase all
digits.
Press and hold PAUSE to enter a dialing
pause (a P appears).
Press NEXT.
When MEMORY X NAME displays, use the dialing keys to enter a
name (up to 15 characters). Each time you press a key, the character
on that key appears. Additional key presses produce other characters
on that key. Press the key repeatedly until the desired character
appears. The first character of each word is capitalized.
Press or to move the cursor to the left or right.
Press 0 to add a space.
Press X/DELETE or BACKSPACE to erase a character..
Press and hold X/DELETE to erase all characters.
Press SAVE. The screen displays Memory X saved and you hear a
confirmation tone.
Press on the photo speed dial key to dial.
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6.
--:-- --/--
MEMORY X NUMBER
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BACKSPACE NEXT
--:-- --/--
MEMORY X NAME
_
BACKSPACE SAVE
30
Telephone settings
Photo speed dial
To delete a photo speed dial:
Press MENU when the telephone base is
not in use.
Press or to scroll to Photo speed dial,
then press SELECT.
Press or to scroll to the desired location,
then press X/DELETE.
When the screen displays Clear Memory
X?, press YES to confirm. Then the screen
displays Memory X cleared.
1.
2.
3.
4.
--:-- --/--
Clear Memory X?
NO YES
--:-- --/--
Answering system
Intercom
Photo speed dial
BACK SELECT
Memory X
cleared
31
Telephone settings
Photo speed dial
To add a photo:
You can add a desired photo into the photo speed dial compartment, or
write the contact name on the photo speed dial card.
Flip open the photo speed dial compartment cover and take out the
photo speed dial card.
Use the photo speed dial card as a tool to crop your desired photo.
Put the cropped photo into the photo speed dial compartment. Then
flip down the photo speed dial compartment cover.
1.
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19.5 mm
22.65 mm
32
Telephone settings
Using the menu
You can use the menu of the telephone base
or a cordless handset to change the
telephone settings.
Press MENU when the handset/telephone
base is not in use.
Press or until the screen displays the
desired feature menu.
Press SELECT on the cordless handset/
SELECT on the telephone base to enter
that menu.
To return to the previous menu, press
CANCEL on the cordless handset/CANCEL
or BACK on the telephone base.
To return to idle mode, press and hold CANCEL.
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33
Telephone settings
Ringer volume
You can set the ringer volume or turn the
ringer off. When the ringer is off, the screen
displays Ringer off, Caller ID won’t be
announced and .
Press MENU when the handset/
telephone base is not in use.
Press or to scroll to Ringers, then
press SELECT.
Press SELECT to select Ringer volume.
Press or to sample each volume level.
Press SELECT on the cordless handset/
SET on the telephone base to save your
selection and return to the previous menu.
You hear a confirmation tone.
- OR -
Press VOL- or VOL+ on the handset when it is not
in use.
- OR -
Press VOL or VOL on the telephone base when it
is not in use, and then press SET.
- OR -
Press + or - on the pendant when it is not in
use. When the pendant ringer is set to off,
you hear two beeps.
If the ringer volume is set to off, that
device is silenced for all incoming calls.
However, it still rings when being paged.
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9:48am 5/20
RINGERS
Ringer volume
Ringer tone
BACK SELECT
9:48am 5/20
Caller ID log
Reminder
Ringers
BACK SELECT
9:48am 5/20
RINGER VOLUME
BACK SET
34
Telephone settings
Ringer tone
You can choose from different ringer tones for
each handset, pendant and the telephone base.
Cordless handset/telephone base
ringer tone:
Press MENU when the handset/
telephone base is not in use.
Press or to scroll to Ringers, then press
SELECT on the cordless handset/SELECT
on the telephone base.
Press or to scroll to Ringer tone, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to sample each
ringer tone.
Press SELECT on the cordless handset/
SELECT on the telephone base. You hear a
confirmation tone.
If you turn off the ringer volume on a
cordless handset/telephone base, you will
not hear ringer tone samples.
Pendant ringer tone:
Press MENU when the handset/
telephone base is not in use.
Press or to scroll to Pendant, then press SELECT on the
cordless handset/SELECT on the telephone base.
Press or to scroll to Pendant ringer, then press SELECT on the
cordless handset/SELECT on the telephone base.
Press or to scroll to sample each ringer tone.
Press SELECT on the cordless handset/SELECT on the
telephone base. You hear a confirmation tone.
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9:48am 5/20
RINGERS
Ringer volume
Ringer tone
BACK SELECT
9:48am 5/20
Caller ID log
Reminder
Ringers
BACK SELECT
BACK SELECT
9:48am 5/20
RINGER TONE
Tone 1
Tone 2
9:48am 5/20
Ringers
Set date/time
Pendant
BACK SELECT
9:48am 5/20
PENDANT
Pendant ringer
Voice command
BACK SELECT
35
Telephone settings
Set date and time
The answering system announces the date and
time of each message prior to playing it. Before
using the answering system or reminder, set
the date and time as follows. If you subscribe
to caller ID service, the day, month and time
are set automatically with each incoming call.
Make sure the settings are correct so that the
reminder feature and answering system
work properly.
Press MENU when the handset/base is not
in use.
Press or to scroll to Set date/time, then
press SELECT.
Press or to select the month then press
SELECT on the cordless handset/NEXT on
the telephone base, or use the dialing keys to enter a two-digit
number (01-12).
Press or to select the date then press SELECT on the cordless
handset/NEXT on the telephone base, or use the dialing keys to
enter a two-digit number (01-31).
Press or to select the year then press SELECT on the cordless
handset/NEXT on the telephone base, or use the dialing keys to
enter a two-digit number (00-99) then press SELECT on the cordless
handset/NEXT on the telephone base.
Press or to select the hour then press SELECT on the cordless
handset/NEXT on the telephone base, or use the dialing keys to
enter a two-digit number (01-12).
Press or to select the minute then press SELECT on the cordless
handset/NEXT on the telephone base, or use the dialing keys to
enter a two-digit number (00-59).
Press or to select AM or PM.
Press SELECT on the cordless handset/SAVE on the telephone base.
You hear a confirmation tone.
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9:48am 5/20
SET DATE
05/20/12
BACK NEXT
9:48am 5/20
Reminder
Ringers
Set date/time
BACK SELECT
9:48am 5/20
SET TIME
09:48 AM
BACK SAVE
36
Telephone settings
If the date and time are not set when a message is recorded, the system
announces, “Time and date not set,” before each message plays.
The telephone plays two beeps if you enter an invalid number.
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Voice Announce caller ID
The voice announce caller ID feature lets you
know who’s calling without having to look
at the display. When you have an incoming
call, the handset and/or base speaks “Call
from...” and the name of the caller based
on the phonebook or caller ID information. If
the caller’s name is private or unknown, the
phone number up to the last 11 digits will be
announced. If the caller’s phone number is
also private or unknown, no information will
be announced.
Press MENU when the handset/base is not in use.
Press or to scroll to Annc Caller ID, then press SELECT on the
cordless handset/SELECT on the telephone base.
Press or to scroll to the desired option, then press SELECT on
the cordless handset/SELECT on the telephone base.
Set all On/Off - Change the setting for all devices.
Local handset - Change the setting for that handset only.
Base - Change the setting for the telephone base only.
Pendant - Change the setting for the pendant only.
Press or to scroll to On or Off, then
press SELECT on the cordless handset/
SELECT on the telephone base. The screen
displays Annc CID ON on all devices or
Annc CID OFF on all devices. You hear a
confirmation tone.
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9:48am 5/20
ANNC CALLER ID
Set all On/Off
Base
BACK SELECT
9:48am 5/20
Set date/time
Pendant
Annc Caller ID
BACK SELECT
Set date and time
Annc CID OFF
on all devices
37
Telephone settings
Voice Announce is a registered trademark of ClassCo Inc.
Voice Announce caller ID
To use the caller ID announce feature, you must subscribe to
caller ID service from your telephone service provider.
When there are up to five handsets registered, the telephone
system supports caller ID announce for all handsets. If six or more
handsets are registered, the system supports caller ID announce
for the first four registered handsets only.
This feature does not announce information for call waiting calls.
It takes at least 2 rings for the phone to receive caller ID information
and announce it. If the phone is answered before the end of the
second ring, the phone won’t have time to announce the caller’s
information.
Pronunciation of names may vary with this feature. Not all names
may be pronounced correctly.
Caller ID announce is available in English only.
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38
Telephone settings
LCD language
You can select a language (English, French or Spanish) to be used in
all screen displays.
Press MENU when the handset/base is not
in use.
Press or to scroll to Settings, then press
SELECT on the cordless handset/SELECT
on the telephone base.
Press SELECT on the cordless handset/
SELECT on the telephone base to select
LCD language.
Press or to scroll to select English,
Français or Español, then press SELECT
on the cordless handset/SELECT on the
telephone base.
The screen displays Set English as LCD language? when you
choose English.
The screen displays Set Français as LCD language? when you
choose Français.
The screen displays Set Español as LCD language? when you
choose Español.
Press SELECT on the cordless handset/YES on the telephone base.
You hear a confirmation tone.
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9:48am 5/20
Pendant
Annc Caller ID
Settings
BACK SELECT
9:48am 5/20
SETTINGS
LCD language
Talking Digit
BACK SELECT
39
Telephone settings
Talking digit
You can select the volume or turn off the
audible spoken tone that is spoken when you
press the dialing key while predialing.
Press MENU when the handset/base is not
in use.
Press or to scroll to Settings, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to Talking Digit, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to sample each
volume level, then press SELECT on
the cordless handset/SET on the telephone
base. You hear a confirmation tone.
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9:48am 5/20
SETTINGS
LCD language
Talking Digit
BACK SELECT
9:48am 5/20
Pendant
Annc Caller ID
Settings
BACK SELECT
9:48am 5/20
TALKING DIGIT
BACK SET
40
Telephone settings
Voicemail number
If you subscribe to voicemail service offered
by your telephone service provider, you can
save the voicemail number to 1 on the handset
or telephone base for easy access. When
you want to retrieve voicemail messages,
press and hold 1. Contact your telephone
service provider for more information and
assistance about using your voicemail service.
Press and hold 1 when the handset/
base is not in use.
Enter the voicemail access number
provided by your telephone service provider
(up to 30 digits) when prompted.
Press or to move the cursor to the
left or right.
Press DELETE on the cordless handset/
BACKSPACE or X/DELETE on the
telephone base to erase a digit.
Press and hold DELETE to erase
all digits.
Press and hold PAUSE to enter a dialing pause (a P appears).
Press SELECT on the cordless handset/SAVE on the telephone
base. You hear a confirmation tone. The handset screen displays
Voicemail # saved and the telephone base screen displays
Voicemail no. saved.
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9:48am 5/20
SET VOICEMAIL NO.
_
BACKSPACE SAVE
41
Telephone settings
Voicemail number
-OR-
Press MENU when the handset/base is not
in use.
Press or to scroll to Settings, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to Voicemail # on the
cordless handset/Voicemail no. on the
telephone base, then press SELECT on
the cordless handset/SELECT on the
telephone base.
Enter the voicemail access number provided by your telephone
service provider (up to 30 digits) when prompted.
Press or to move the cursor to the left or right.
Press DELETE on the cordless handset/BACKSPACE or
X/DELETE on the telephone base to erase a digit.
Press and hold DELETE to erase all digits.
Press and hold PAUSE to enter a dialing pause (a P appears).
Press SELECT on the cordless handset/SAVE on the telephone
base. You hear a confirmation tone. The handset screen displays
Voicemail # saved or the telephone base screen displays
Voicemail no. saved.
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9:48am 5/20
SETTINGS
Talking Digit
Voicemail no.
BACK SELECT
9:48am 5/20
Pendant
Annc Caller ID
Settings
BACK SELECT
42
Telephone settings
Clear voicemail indicators
If you subscribe to voicemail service offered by
your telephone service provider,
New voicemail and appear on the handset/
New voicemail and on the telephone base
when you have new voicemail messages.
Contact your telephone service provider for
more information and assistance about using
your voicemail service.
After you have listened to all new voicemail
messages, the indicators on the handset and
the telephone base turn off automatically.
Use the clear voicemail feature when the
telephone indicates that there is new voicemail
but there are none (for example, when you
have accessed your voicemail while away
from home). Clearing the voicemail waiting
indicator only turns off the indicators; it does not delete your voicemail
messages. As long as you have new voicemail messages, your
telephone service provider continues to send the signal to turn on
the indicators.
Press MENU when the handset/base is not in use.
Press or to scroll to Settings, then press SELECT on the
cordless handset/SELECT on the telephone base.
On the handset, press or to scroll to Clr voicemail, then press
SELECT. The screen displays Reset Voicemail Indicator?
-OR-
On the telephone base, press or to scroll to Clear voicemail, then
press SELECT. The screen displays Reset voicemail indicator?
Press SELECT on the cordless handset/YES on the telephone base.
You hear a confirmation tone.
Your telephone service provider may alert you of new messages with
a stutter (broken) dial tone. Contact your telephone service provider
for details.
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9:48am 5/20
SETTINGS
Voicemail no.
Clear voicemail
BACK SELECT
9:48am 5/20
Pendant
Annc Caller ID
Settings
BACK SELECT
9:48am 5/20
Reset voicemail
indicator?
NO YES
43
Telephone settings
Rename base/handset
You can create a name for each system
handset and the telephone base.
Press MENU when the handset/base is not
in use.
Press or to scroll to Settings, then
press SELECT on the cordless handset/
SELECT on the telephone base.
On the handset, press or to scroll to
Rename handset, then press SELECT.
-OR-
On the telephone base, press or to
scroll to Rename base, then press SELECT.
4. Use the dialing keys to enter the desired name, then press SELECT
on the cordless handset/SAVE on the telephone base. You hear a
confirmation tone.
Key tone
You can turn the key tone on or off for each
handset and the telephone base.
If you turn the key tone on, the handset/
telephone base beeps with each key press.
If you turn the key tone off, there are no
beeps when you press the handset/telephone
base keys.
Press MENU when the handset/base is not
in use.
Press or to scroll to Settings, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to Key tone, then press SELECT on the
cordless handset/SELECT on the telephone base.
Press or to scroll to sample each volume level, then press
SELECT on the cordless handset/SET on the telephone base.
You hear a confirmation tone.
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3.
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9:48am 5/20
SETTINGS
Clear voicemail
Rename base
BACK SELECT
9:48am 5/20
Pendant
Annc Caller ID
Settings
BACK SELECT
9:48am 5/20
SETTINGS
Rename base
Key tone
BACK SELECT
9:48am 5/20
Pendant
Annc Caller ID
Settings
BACK SELECT
44
Telephone settings
Use caller ID to automatically set date and time
If you subscribe to caller ID service, the day,
month and time are set automatically with
each incoming call. This feature allows you
to choose whether the time and date are set
by incoming caller ID information. The default
setting is On.
Press MENU when the handset/base is not
in use.
Press or to scroll to Settings, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to CID time sync, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to On or Off, then
press SELECT on the cordless handset/ SELECT on the
telephone base. You hear a confirmation tone.
1.
2.
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4.
9:48am 5/20
SETTINGS
Key tone
CID time sync
BACK SELECT
9:48am 5/20
Pendant
Annc Caller ID
Settings
BACK SELECT
BACK SELECT
9:48am 5/20
CID TIME SYNC
On
Off
45
Telephone settings
Home area code
If you dial your local calls using only seven
digits (area code not required), you can
program your home area code so that when
you receive a call within your local area, the
telephone number is automatically stored
without the area code in the caller ID log.
Press MENU when the handset/base is not
in use.
Press or to scroll to Settings, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to Home area code,
then press SELECT on the cordless
handset/SELECT on the telephone base.
The screen displays Only for 7-digit dial
from CID.
Use the dialing keys (0-9) to enter a three-digit home area code, then
press SELECT on the cordless handset/SAVE on the telephone base.
You hear a confirmation tone.
If, in the future, your telephone service provider requires you to dial
the area code when making a local call, or, if you move to a location
that requires it, follow the steps above to delete the home area code
you have already programmed. After you have deleted the home area
code, _ _ _ will appear on the screen.
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9:48am 5/20
SETTINGS
CID time sync
Home area code
BACK SELECT
9:48am 5/20
Pendant
Annc Caller ID
Settings
BACK SELECT
9:48am 5/20
HOME AREA CODE
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BACKSPACE SAVE
46
Telephone settings
Dial mode
The dial mode is preset to touch-tone dialing.
If you have pulse (rotary) service, you must
change the dial mode to pulse dialing before
using the telephone to make a call.
Press MENU the handset/base is not
in use.
Press or to scroll to Settings, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to Dial mode, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to select Touch-tone
or Pulse, then press SELECT on the
cordless handset/SELECT on the telephone
base. You hear a confirmation tone.
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SETTINGS
Home area code
Dial mode
BACK SELECT
9:48am 5/20
Pendant
Annc Caller ID
Settings
BACK SELECT
BACK SELECT
9:48am 5/20
DIAL MODE
Touch-tone
Pulse
47
Telephone settings
Quiet mode
You can turn on the quiet mode for a period of
time (1-12 hours). During this period, all tones
(except paging tone) and call screening
are muted.
When you turn on the quiet mode, the answering
system turns on automatically. When the quiet
mode duration expires, the answering system
remains on.
To set and turn on the quiet mode:
Press and hold QUIET# on the cordless
handset/ # on the telephone base when
the handset/base is not in use. The screen
shows Quiet: _ _ hours (1-12 hours).
Use the dialing keys to enter the desired
duration (1-12), then press SELECT on the
cordless handset/SELECT on the telephone
base. The handset/telephone base screen
displays Answering sys is ON briefly and
then all screens display Quiet mode on,
ANS ON and . The ANS light on the telephone base turns on.
To turn the quiet mode off:
While the quiet mode is on, press and hold QUIET# on the cordless
handset/ # on the telephone base. The screen displays
Quiet mode is off briefly and then returns to idle.
When you change the settings of the ringer tone or ringer volume, you
can still hear the samples even if the quiet mode is on.
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Quiet: _ _ hours
(1 - 12 hours)
BACK SELECT
48
Telephone settings
Voice command
By saying certain commands to the pendant,
you can hear information such as the date
or time, or call photo speed dial numbers, or
even review call log, messages or reminders.
You can turn the pendant voice command
feature on or off.
Press MENU when the handset/base is not
in use.
Press or to scroll to Pendant, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to Voice command,
then press SELECT on the cordless
handset/SELECT on the telephone base.
Press or to scroll to On or Off, then
press SELECT on the cordless handset/
SAVE on the telephone base. You hear a confirmation tone.
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PENDANT
Pendant ringer
Voice command
BACK SELECT
9:48am 5/20
Ringers
Set date/time
Pendant
BACK SELECT
BACK SAVE
9:48am 5/20
VOICE COMMAND
On
Off
49
Telephone settings
Happy message
Happy messages are pendant greeting
messages. It will occur when you pick up the
pendant in the morning (between 4:30am and
9:00am), place the pendant in its charger at
night (between 8:00pm and 11:00pm), or after
using the voice command feature. The default
setting is On.
Press MENU when the handset/base is not
in use.
Press or to scroll to Pendant, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to Happy message,
then press SELECT on the cordless
handset/SELECT on the telephone base.
Press or to scroll to On or Off, then press SELECT
on the cordless handset/SAVE on the telephone base. You hear a
confirmation tone.
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PENDANT
Voice command
Happy message
BACK SELECT
9:48am 5/20
Ringers
Set date/time
Pendant
BACK SELECT
BACK SAVE
9:48am 5/20
HAPPY MESSAGE
On
Off
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Make a call
To make a call on a cordless handset:
Press or .
When you hear a dial tone, dial the number.
To make a call at the telephone base:
Lift the corded handset, or press
SPEAKER .
When you hear a dial tone, dial the number.
The screen displays the elapsed time as
you talk (in hours, minutes and seconds).
While entering numbers, press and hold
PAUSE to insert a dialing pause
(a P appears).
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To make a call on a pendant:
Press 1 or 2 to dial the corresponding speed
dial number.
Predial a call
To predial a call on a cordless handset:
Enter the telephone number.
Press DELETE to make corrections.
2. Press or to dial.
To predial a call at the telephone base:
Enter the telephone number.
Press X/DELETE to make corrections.
Lift the corded handset, or press /SPEAKER
to dial.
The screen displays the elapsed time as you talk (in hours, minutes
and seconds).
While entering numbers, press and hold PAUSE to insert a dialing
pause (a P appears).
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Telephone operation
Telephone operation
51
Answer a call
To answer a call on a cordless handset:
Press , or any dialing key (0-9 or ).
To answer a call at the telephone base:
Lift the corded handset, or press SPEAKER or any dialing key
(0-9 or ).
To answer a call on a pendant:
Press .
End a call
To end a call on a cordless handset:
Press OFF or place the handset in the handset charger.
To end a call at the telephone base:
When you are using the corded handset, place it on the telephone base.
When you are using the base speakerphone, press SPEAKER .
To end a call on a pendant:
Press or place the pendant in the pendant charger.
Speakerphone
Handset speakerphone:
When the cordless handset is on a call, press to switch between the
handset speakerphone and the handset earpiece.
When the speakerphone is active, the handset displays Speaker and
the light turns on.
Telephone base speakerphone:
When the corded handset is on a call, press SPEAKER to switch
between the telephone base speakerphone and the corded handset.
When the speakerphone is active, the telephone base displays Speaker
and the SPEAKER light turns on.
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Telephone operation
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Equalizer
The equalizer enables you to change the
quality of the audio for both handset earpiece
and speakerphone to best suit your hearing.
The default setting is Natural.
Press MENU during a call.
Press SELECT on the cordless handset/
SELECT on the telephone base to choose
Equalizer.
Press or to scroll to Natural, Treble 1,
Treble 2 or Bass, then press SELECT on
the cordless handset/SAVE on the telephone base.
If you switch the call between the handset and the speakerphone
by pressing on the handset or SPEAKER on the telephone
base, the audio setting remains unchanged.
The current equalizer setting remains unchanged until a new setting
is selected.
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Equalizer
Phonebook
Caller ID log
BACK SELECT
BACK SAVE
9:48am 5/20
EQUALIZER
Natural
Treble 1
Telephone operation
53
Audio Assist
Use the audio assist feature to enhance the clarity and loudness of your
caller’s voice on the cordless/corded handset earpiece when you are
listening to a message or an announcement.
To turn on Audio Assist :
While you are on a call or listening to a message
or an announcement using the cordless/corded
handset earpiece, press AUDIO ASSIST.
The screen shows Audio assist on briefly.
The icon appears on the handset
screen or the icon appears on the
telephone base screen until you turn off
this feature.
You must press AUDIO ASSIST every time
you want to activate the feature.
To turn off Audio Assist :
Press AUDIO ASSIST again. The screen
shows Audio assist off briefly.
Audio Assist deactivates when you end the call.
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AUDIO
ASSIST
Audio Assist is a registered trademark of Advanced American Telephones.
Telephone operation
54
Volume control
To adjust the listening volume on a cordless handset:
During a call, press VOL- or VOL+.
To adjust the listening volume at the
telephone base:
During a call, press VOL or VOL and then press
SET.
To adjust the listening volume at a pendant:
During a call, press VOL- or VOL+.
Mute
The mute function allows you to hear the other party but the other party
cannot hear you.
To mute a call on a cordless handset:
During a call, press MUTE. The handset
displays Muted briefly and MUTE icon until
the mute function is turned off.
Press MUTE again to resume the
conversation. The handset displays
Microphone ON briefly.
To mute a call at the telephone base:
During a call, press MUTE. The telephone
base displays Muted briefly and MUTE icon
until the mute function is turned off.
Press UNMUTE to resume the conversation.
The telephone base displays Microphone ON briefly.
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9:48am MUTE 5/20
Phone: 0:01:55
UNMUTE FLASH
9:48am 5/20
Phone: 0:00:25
MUTE FLASH
Telephone operation
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Call waiting
If you subscribe to call waiting service from your telephone service
provider, you hear an alert tone when there is an incoming call while
you are already on another call.
Press FLASH on the handset/FLASH on the telephone base to put
your current call on hold and take the new call.
Press FLASH on the handset/FLASH on the telephone base to
switch back and forth between calls.
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer of
the handset or the telephone base without disconnecting the call. The
next call rings normally at the preset volume.
To silence the ringer temporary on a cordless handset:
Press MUTE, CANCEL or QUIET and it displays Ringer muted
and .
To silence the ringer temporary at the telephone base:
Press MUTE, CANCEL or # and it displays Ringer muted and .
To silence the ringer temporary at the pendant:
Press VOL-.
Each handset, pendant and the base ring when there is an incoming
call unless the ringer volume on that device is turned off.
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Telephone operation
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Redial
The last 10 telephone numbers dialed (up to 30 digits) are stored in thedialed (up to 30 digits) are stored in the (up to 30 digits) are stored in the
system memory.
Each handset and the telephone base store the last 10 telephone
numbers dialed (up to 30 digits) independently. When there are already
10 entries, the oldest entry is deleted to make room for the new entry.
To review and dial a redial number on a cordless handset:
Press REDIAL when the phone is not in use.
Press , or REDIAL repeatedly to browse.
Press DELETE to delete the displayed redial
entry. You hear a confirmation tone.
When the desired entry displays, press or
to dial.
-OR-
Press or when the phone is not in use.
Press REDIAL.
Press , or REDIAL repeatedly to browse.
Press DELETE to delete the displayed redial entry. You hear a
confirmation tone.
4. When the desired entry displays, press SELECT to dial or press
CANCEL to exit.
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Telephone operation
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Redial
To review and dial a redial number at
the telephone base:
Press REDIAL when the phone is not
in use.
Press , or REDIAL repeatedly to browse.
Press X/DELETE to delete the displayed
redial entry. You hear a confirmation tone.
When the desired entry displays, lift the corded handset or press
SPEAKER to dial.
-OR-
Lift the corded handset or press SPEAKER when the phone is not
in use.
Press REDIAL.
Press , or REDIAL repeatedly to browse.
Press X/DELETE to delete a redial entry. You hear a confirmation tone.
When the desired entry displays, press CALL to dial or press BACK
to exit.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to
touch-tone dialing temporarily during a call. This is useful if you need to
send touch-tone signals to access your telephone banking or long
distance services.
During a call, press .
Enter the number you wish to dial. The
telephone sends touch-tone signals. It
automatically returns to pulse dialing mode
after you end the call.
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REDIAL #2/10
800-595-9511
BACK SAVE
Telephone operation
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9:48am 5/20
www.
vtechphones.com
OK
9:48am 5/20
Annc Caller ID
Settings
Web address
BACK SELECT
Check voicemail
Press and hold 1 on the cordless handset/telephone base to dial your
voicemail number.
To set the voicemail number, see Voicemail number on page 40.
Web address
Use this feature to view the VTech
website address.
Press MENU when the handset/base is not
in use.
Press or to scroll to Web address, then
press SELECT on the cordless handset/
SELECT on the telephone base. Press OK
on the telephone base to return to the
previous menu.
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Chain dialing
Use this feature on the cordless handsets or the telephone base to
initiate a dialing sequence from numbers stored in the phonebook,
caller ID log or redial list while you are on a call.
Chain dialing can be useful if you wish to access other numbers (such
as bank account numbers or access codes) from the directory, caller ID
log or redial list.
To access a number from the phonebook while on a call:
Press MENU.
Press or to scroll to Phonebook, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to the desired entry,
then press SELECT on the cordless
handset/CALL on the telephone base to
dial the displayed number.
To access a number from the caller ID
log while on a call:
Press MENU.
Press or to scroll to Caller ID log, then press SELECT on the
cordless handset/SELECT on the telephone base.
Press or to scroll to the desired entry, then press SELECT on
the cordless handset/CALL on the telephone base to dial the
displayed number.
To access a number from the redial list while on a call:
Press REDIAL to enter the redial list.
Press , or REDIAL repeatedly to browse to the desired entry.
Press SELECT on the cordless handset/CALL on the telephone
base to dial the displayed number.
Press CANCEL on the cordless handset or BACK on the telephone
base to exit the phonebook, caller ID log or redial list while on a call.
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Telephone operation
9:48am 5/20
Equalizer
Phonebook
Caller ID log
BACK SELECT
9:48am 5/20
Mike Smith
800-595-9511
BACK CALL
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Transfer a call
While on an outside call, you can transfer the call from a cordless
handset or the telephone base to another system device.
To transfer a call from a cordless handset:
During a call, press MENU. Press or to scroll to
Transfer, then press SELECT.
If you have two or more handsets/pendants,
your handset shows TRANSFER TO: Press
or to scroll to the desired device and then
press SELECT. You may also enter a
destination handset number (1-9), or enter 0 for
the telephone base, followed
by 0-2 for HANDSET 10 to HANDSET 12, or
followed by # for all devices.
The outside call is put on hold and the handset
shows Transferring call.../Transferring call to all...
The destination device rings and shows Transfer from HANDSET X.
To answer the call on the destination handset, press , or any
dialing key (0-9 or ).
-OR-
To answer the call on the telephone base, lift the corded handset, or
press SPEAKER or any dialing key (0-9 or ).
-OR-
To answer the call on the pendant, press .
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Telephone operation
Caller ID log
>Transfer
TRANSFER TO:
>BASE 0
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Transfer a call
To transfer a call from the telephone base:
During a call, press MENU. Press or to
scroll to Transfer, then press SELECT.
If you have two or more handsets/
pendants, your handset shows
TRANSFER TO: Press or to scroll to
the desired device and then press
SELECT. You may also enter a
destination handset number (1-9), or
enter 0 for the telephone base,
followed by 0-2 for HANDSET 10 to
HANDSET 12, or followed by # for
all devices..
The outside call is put on hold and the telephone base shows
Transferring call/Transferring call to all.
The destination device rings. The destination handset shows
Transfer from BASE 0.
To answer the call on the destination handset, press , or any
dialing key (0-9 or ).
-OR-
To answer the call on the pendant, press .
If the destination device does not answer the call within 30 seconds,
the originating device displays No response to transfer. The call
will be reverted to the originating device.
If the destination device is in use, in the phonebook or caller ID log,
not powered or out of range, the originating device displays
No answer. Try again. and then reconnects to the outside call.
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TRANSFER TO:
HANDSET 2
All pendants
BACK SELECT
9:48am 5/20
Phonebook
Caller ID log
Transfer
BACK SELECT
Telephone operation
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Find handset/pendant
This feature helps you find misplaced handsets and pendants.
To start the paging tone:
Press FIND HS on the right side
of the telephone base and its
screen displays
Paging all devices. All idle
handsets and pendants ring and
the handsets display
** Paging **.
To stop the paging tone:
Press , OFF, or any dialing
key on a cordless handset, or
return the cordless handset to its charger.
-OR-
Press on a pendant.
-OR-
Press STOP, CANCEL or FIND HS on the telephone base.
Press MUTE to mute the ringer of other handsets or press VOL- to
mute the ringer of other pendants until you find the missing handset
or pendant.
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Telephone operation
63
Multiple handset use
Join a call in progress
Another handset, pendant or the telephone base can join an outside
call. You can share an outside call with the telephone base and up to
four handsets/pendants at the same time.
You can buy additional accessory handsets (SN6107) or accessory
pendants (SN6166/SN6167) for the telephone base. You can register
up to 12 handsets/pendants to the telephone base.
To join a call with a cordless handset:
Press or to join the call.
Press OFF or place the handset in the handset charger to exit the call.
To join a call with the telephone base:
Lift the corded handset or press SPEAKER .
Return the corded handset to the telephone base or press SPEAKER
to exit the call.
To join a call with a pendant:
Press to join the call.
Press or place the pendant in the pendant charger to exit the call.
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Multiple handset use
Intercom
Use the intercom feature for conversations between two system devices.
To initiate an intercom call with a cordless handset:
Press MENU, then press or to scroll to Intercom,
then press SELECT.
If you have only one handset, the handset
shows Calling BASE 0. The telephone base
rings and shows HANDSET 1 is calling.
If you have two or more handsets/pendants,
your handset shows INTERCOM TO:
Press or to scroll to the desired device and
then press SELECT. You may also enter a
destination handset number (1-9), or enter
0 for the telephone base, followed
by 0-2 for HANDSET 10 to HANDSET 12,
or followed by # for all devices.
The destination device rings. The
destination handset/telephone base
shows HANDSET X is calling/
HANDSET X is calling all.
Your handset shows Calling HANDSET X/Calling
BASE 0/Calling all pendants/Calling all devices.
To answer the intercom call on the destination
handset, press , or any dialing key (0-9, or
). Both handsets now show Intercom.
-OR-
To answer the intercom call at the telephone base, lift the corded
handset, or press SPEAKER or any dialing key (0-9, or ). Both
devices now show Intercom.
-OR-
To answer the intercom call on a pendant, press .
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Answering sys
>Intercom
INTERCOM TO:
>BASE 0
Intercom
9:48AM 5/20
9:48am 5/20
HANDSET X
is calling
MUTE
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Multiple handset use
Intercom
To end the intercom call on either handset, one party presses OFF,
or places the handset back in the handset charger. Both handsets
display Intercom ended.
-OR-
To end the intercom call at the telephone base, press END, CANCEL
or SPEAKER when you are using the base speakerphone, or
return the corded handset to the telephone base. Both devices
display Intercom ended.
-OR-
To end the intercom call on the pendant, press or place the
pendant back in the pendant charger.
You can cancel the intercom call before it is answered by
pressing CANCEL.
If the destination device is not powered, out of range, on a call, or
does not answer the intercom call within 100 seconds, your handset
displays No answer. Try again. and then returns to idle mode.
You can press OFF, MUTE or QUIET# on the cordless handset, or
CANCEL, MUTE or # on the telephone base to temporarily
silence the intercom ringer.
Only one intercom call can be established at a time.
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Multiple handset use
Intercom
To initiate an intercom call at the telephone base:
Press MENU, then press or to scroll to
Intercom, then press SELECT.
If you have only one handset/pendant,
the telephone base shows
Calling HANDSET 1/Calling all
pendants. The handset/pendant rings.
The handset shows BASE 0 is calling.
If you have two or more handsets/
pendants, your telephone base shows
INTERCOM TO: Press or to scroll to
the desired device and then press
SELECT. You may also enter a destination
handset number (1-9), or enter followed
by 0-2 for HANDSET 10 to HANDSET 12, or
followed by # for all devices.
The destination device rings. The
destination handset shows
BASE 0 is calling.
The telephone base shows Calling
HANDSET X/Calling all pendants/
Calling all devices.
To answer the intercom call on the destination handset, press ,
or any dialing key (0-9 or ). Both devices now show Intercom.
-OR-
To answer the intercom call on the pendant, press .
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9:48am 5/20
INTERCOM TO:
HANDSET 1
HANDSET 2
BACK SELECT
9:48am 5/20
Answering system
Intercom
Photo speed dial
BACK SELECT
BASE 0
is calling
9:48am 5/20
Intercom
END MUTE
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Multiple handset use
Intercom
To end the intercom call at the telephone base, press END, CANCEL
or SPEAKER when you are using the base speakerphone, or
return the corded handset to the telephone base.
-OR-
To end the intercom call on the destination handset, press OFF or
place the handset back in the handset charger.
-OR-
To end the intercom call at the pendant, press or place the
pendant back in the pendant charger.
You can cancel the intercom call before it is answered by
pressing CANCEL.
If the destination handset/pendant is not powered, out of range,
on a call, or does not answer the intercom call within 100 seconds,
your telephone base displays No answer. Try again. and then
returns to idle mode.
You can press OFF or MUTE on the cordless handset, or
CANCEL or MUTE on the telephone base to temporarily silence
the intercom ringer.
Only one intercom call can be established at a time.
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Multiple handset use
Answer an incoming call during an intercom call
If you receive an incoming outside call during an intercom call, you will hear
an alert tone.
To answer on a cordless handset:
To answer the call, press . The intercom call ends automatically.
To end the intercom call without answering or canceling the incoming
call, press OFF. The telephone continues to ring.
To answer at the telephone base:
Press SPEAKER , or place the corded handset back to the base.
The intercom call ends automatically. Then pressress SPEAKER , or lift
up the corded handset to answer the call.
To end the intercom call without answering or canceling the incoming
call, press SPEAKER , or place the corded handset back to the
base. The telephone continues to ring.. The telephone continues to ring.
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Multiple handset use
Transfer a call during an intercom call
Use the intercom feature to transfer an outside call to another cordless
handset, pendant or the telephone base.
To transfer a call with a cordless handset:
During a call, press MENU, then press or to scroll
to Intercom, then press SELECT.
If you have only one handset, the handset
shows Calling BASE 0. The telephone base
rings and shows HANDSET 1 is calling.
If you have two or more handsets/pendants,
your handset shows INTERCOM TO:
Press or to scroll to the desired device and
then press SELECT. You may also enter a
destination handset number (1-9), or enter
0 for the telephone base, followed
by 0-2 for HANDSET 10 to HANDSET
12, or followed by # for all devices.
The destination device rings. The
destination handset/telephone base
shows HANDSET X is calling.
Your handset shows Calling HANDSET X/Calling
BASE 0/Calling all pendants/Calling all devices.
To answer the intercom call on the destination
handset, press , or any dialing key (0-9 or
). Both handsets now show Intercom.
-OR-
To answer the intercom call at the telephone base, lift the corded
handset, or press SPEAKER or any dialing key (0-9 or ).
Both devices now show Intercom.
-OR-
To answer the intercom call on a pendant, press .
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Transfer
>Intercom
INTERCOM TO:
>BASE 0
9:48am 5/20
HANDSET 1
is calling
Intercom
9:48AM 5/20
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Multiple handset use
Transfer a call during an intercom call
To end the intercom call on either handset, one party presses OFF,
or places the handset back in the handset charger. Both handsets
display Intercom ended.
-OR-
To end the intercom call at the telephone base, press END, CANCEL
or SPEAKER when you are using the base speakerphone, or
return the corded handset to the telephone base. Both devices
display Intercom ended.
-OR-
To end the intercom call on the pendant, press or place the
pendant back in the pendant charger.
You can cancel the intercom call before it is answered by
pressing CANCEL.
If the destination device is not powered, out of range, on a call,
or does not answer the intercom call within 100 seconds, your
handset displays No answer. Try again. and then reconnects to
the outside call.
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From this intercom call, you have the following options:
You can transfer the call. Press MENU, then press or
to scroll to Transfer, then press SELECT. Your handset shows
Call transferred. The destination device is then connected to the
outside call.
You can end the intercom call and continue the outside call
with the originating handset. Press on your handset, or
the other party can press OFF on the handset, or place the
handset back in the handset charger, or place the cordedor place the corded
handset back to the base.
You can let the other device join you on the outside call in a
three-way conversation. Press MENU, then press or to scroll
to Share call, then press SELECT on the originating handset.
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Multiple handset use
Transfer a call during an intercom call
To transfer a call at the telephone base:
Press MENU, then press or to scroll to
Intercom, then press SELECT.
If you have only one handset/pendant,
the telephone base shows
Calling HANDSET 1/Calling all
pendants. The handset/pendant rings.
The handset shows BASE 0 is calling.
If you have two or more handsets/
pendants, your telephone base shows
INTERCOM TO: Press or to scroll to
the desired device and then press SELECT.
You may also enter a destination handset
number (1-9), or enter followed
by 0-2 for HANDSET 10 to HANDSET 12, or
followed by # for all devices.
The destination device rings.
The destination handset shows
BASE 0 is calling.
The telephone base shows Calling
HANDSET X/Calling all pendants/
Calling all devices.
To answer the intercom call on the destination handset, press ,
or any dialing key (0-9 or ). Both devices now show Intercom.
-OR-
To answer the intercom call on the pendant, press .
1.
•
•
2.
9:48am 5/20
INTERCOM TO:
HANDSET 1
HANDSET 2
BACK SELECT
9:48am 5/20
Answering system
Intercom
Photo speed dial
BACK SELECT
BASE 0
is calling
9:48AM 5/20
9:48am 5/20
Intercom
72
Multiple handset use
Transfer a call during an intercom call
To end the intercom call at the telephone base, press END, CANCEL
or SPEAKER when you are using the base speakerphone, or
return the corded handset to the telephone base.
-OR-
To end the intercom call on the destination handset, press OFF or
place the handset back in the handset charger.
-OR-
To end the intercom call at the pendant, press or place the
pendant back in the pendant charger.
You can cancel the intercom call before it is answered by
pressing CANCEL.
If the destination device is not powered, out of range, on a call,
or does not answer the intercom call within 100 seconds, your
handset displays No answer. Try again. and then reconnects to
the outside call.
•
•
From this intercom call, you have the following options:
You can transfer the call. Press or place the corded handset back
to the telephone base. Both screens display Intercom ended. The
destination handset is then connected to the outside call.
The other party can press OFF on the handset to end the intercom
call. The telephone base reconnects to the outside call.
You can let the other handset join you on the outside call in a
three-way conversation. Press MENU, then press or to scroll
to Share call, then press SELECT on the telephone base.
3.
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73
About the phonebook
The phonebook stores up to 50 entries with up to 30 digits for each
phone number and 15 characters for each name.
Phonebook entries are shared by all handsets and the telephone
base. Any modifications made on one device apply to all.
When you access the phonebook without
records, the screen shows
Phonebook empty.
When the phonebook is full and you
try to save an entry, the screen shows
Phonebook full.
When you try to save an entry already
stored in the phonebook, the screen shows
Number already saved.
Only one system device can review the
phonebook at a time. When a device tries
to enter the phonebook while another device
is already in it, Not available at this time
appears.
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•
Phonebook
Phonebook empty
Phonebook full
Number
already saved
Not available
at this time
74
Phonebook
Add a phonebook entry
Press MENU when the handset/
telephone base is not in use.
-OR-
When the phonebook is empty, press
on the cordless handset/PHONEBOOK
on the telephone base. The handset
screen displays Phonebook empty briefly
and then Add contact? The telephone
base screen displays Phonebook empty
briefly and then Add new contact? Press
SELECT on the handset/YES on the
telephone base. Then go to Step 4.
Press or to scroll to Phonebook, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to Add contact, then
press SELECT on the cordless handset/SELECT on the
telephone base.
When ENTER NUMBER displays, use the dialing keys to enter a
number (up to 30 digits).
Press or to move the cursor to the left or right.
Press DELETE on the handset/X/DELETE or BACKSPACE on
the telephone base to erase a digit.
Press and hold DELETE on the handset/X/DELETE on the
telephone base to erase all digits.
Press and hold PAUSE to enter a dialing pause (a P appears).
-OR-
Copy a number from the redial list by pressing REDIAL then press
or , or REDIAL repeatedly to find the desired number. Press
SELECT on the cordless handset/SELECT on the telephone base to
copy the number.
Press SELECT on the cordless handset/NEXT on the telephone base.
1.
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5.
9:48am 5/20
PHONEBOOK
Review
Add contact
BACK SELECT
9:48am 5/20
Intercom
Photo speed dial
Phonebook
BACK SELECT
9:48am 5/20
ENTER NUMBER
_
BACKSPACE NEXT
75
Phonebook
Add a phonebook entry
When ENTER NAME displays, use the
dialing keys to enter a name (up to 15
characters). Each time you press a key, the
character on that key appears. Additional
key presses produce other characters on
that key. Press the key repeatedly until
the desired character appears. The first
character of each word is capitalized.
Press or to move the cursor to the left
or right.
Press 0 to add a space.
Press DELETE on the handset/X/DELETE or BACKSPACE on
the telephone base to erase a character..
Press and hold DELETE on the handset/X/DELETE on the
telephone base to erase all characters.
Press SELECT on the cordless handset/SAVE on the telephone base
to save. The screen displays Saved and you hear a confirmation tone.
-OR-
Use the dialing keys to enter a number (up to 30 digits) when the
handset/telephone base is not in use. Press SELECT on the
cordless handset/SAVE on the telephone base. The screen displays
EDIT NUMBER.
Press or to move the cursor to the left or right.
Press DELETE on the handset/X/DELETE or BACKSPACE on
the telephone base to erase a digit.
Press and hold DELETE on the handset/X/DELETE on the
telephone base to erase all digits.
Press and hold PAUSE to enter a dialing pause (a P appears).
-OR-
Copy a number from the redial list by pressing REDIAL then press
or , or REDIAL repeatedly to find the desired number. Press
SELECT on the cordless handset/SELECT on the telephone base to
copy the number.
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7.
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Saved
9:48am 5/20
ENTER NAME
_
BACKSPACE SAVE
76
Phonebook
Add a phonebook entry
Press SELECT on the cordless handset/NEXT on the telephone base.
When ENTER NAME displays, use the dialing keys to enter a name
(up to 15 characters). Each time you press a key, the character on
that key appears. Additional key presses produce other characters
on that key. Press the key repeatedly until the desired character
appears. The first character of each word is capitalized.
Press or to move the cursor to the left or right.
Press 0 to add a space.
Press DELETE on the handset/X/DELETE or BACKSPACE on
the telephone base to erase a character..
Press and hold DELETE on the handset/X/DELETE on the
telephone base to erase all characters.
Press SELECT on the cordless handset/SAVE on the telephone base
to save. The screen displays Saved and you hear a confirmation tone.
Review phonebook entries
Phonebook entries appear alphabetically.
Press on the cordless handset or
PHONEBOOK on the telephone base when
the phone is not in use to show the first
entry in the phonebook.
Press or to browse through the entries.
-OR-
Press MENU when the phone is not in use.
Press or to scroll to Phonebook, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press SELECT on the cordless handset/SELECT on the
telephone base to choose Review.
Press or to browse through the entries.
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9:48am 5/20
Phonebook
Entries: 3
9:48am 5/20
Mike Smith
800-595-9511
BACK EDIT
77
Phonebook
Alphabetical search
Press on the cordless handset or PHONEBOOK on the
telephone base when the phone is not in use to show the first
entry in the phonebook.
Use the dialing keys to enter the letter associated with the name. For
example, if you have the entries named Jennifer, Jessie, Kevin and
Linda in your phonebook, press 5 (JKL) once to see Jennifer (when
Jennifer displays, press to see Jessie), twice to see Kevin, or three
times to see Linda. If necessary, press or to browse.
-OR-
Press MENU when the phone is not in use.
Press or to scroll to Phonebook, then press SELECT on the
cordless handset/SELECT on the telephone base.
Press SELECT on the cordless handset/SELECT on the telephone
base to choose Review.
Use the dialing keys to enter the letter associated with the name. For
example, if you have the entries named Jennifer, Jessie, Kevin and
Linda in your phonebook, press 5 (JKL) once to see Jennifer (when
Jennifer displays, press to see Jessie), twice to see Kevin, or three
times to see Linda. If necessary, press or to browse.
Dial a phonebook entry
Search for the desired entry in the phonebook (see Review phonebook
entries on page 76 or Alphabetical search above).
When the desired entry displays, press or on the handset, or
SPEAKER on the telephone base to dial.
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78
Phonebook
Edit a phonebook entry
Search for the desired entry in the phonebook (see Review
phonebook entries on page 76 or Alphabetical search on
page 77).
When the desired entry displays, press SELECT on the
cordless handset/EDIT on the telephone base. The screen displays
EDIT NUMBER and the stored number.
Use the dialing keys to edit the number.
Press or to move the cursor to the left
or right.
Press DELETE on the handset/
X/DELETE or BACKSPACE on the
telephone base to erase a digit.
Press and hold DELETE on the handset/
X/DELETE on the telephone base to
erase all digits.
Press and hold PAUSE to enter a dialing
pause (a P appears).
Press SELECT on the cordless handset/
NEXT on the telephone base. The screen
displays EDIT NAME and then the
stored name.
Use the dialing keys to edit the name.
Press or to move the cursor to the left or right.
Press 0 to add a space.
Press DELETE on the handset/X/DELETE or BACKSPACE on
the telephone base to erase a character..
Press and hold DELETE on the handset/X/DELETE on the
telephone base to erase all characters.
Press SELECT on the cordless handset/SAVE on the telephone base
to save the entry. The screen displays Saved and then the revised
entry. You hear a confirmation tone.
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9:48am 5/20
EDIT NUMBER
800-595-9511_
BACKSPACE NEXT
Saved
9:48am 5/20
ENTER NAME
Mike Smith_
BACKSPACE SAVE
79
Phonebook
Delete a phonebook entry
Search for the desired entry in the
phonebook (see Review phonebook
entries on page 76 or Alphabetical search
on page 77).
Press DELETE on the handset/X/DELETE
on the telephone base to delete the
displayed phonebook entry. The screen
displays Delete contact? with the
contact name.
Press SELECT on the cordless handset/
YES on the telephone base to confirm. The
screen displays Contact deleted. You hear a confirmation tone.
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Contact deleted
9:48am 5/20
Mike Smith
Delete contact?
NO YES
80
The telephone system has four photo speed dial locations, where you
can store the telephone numbers you wish to dial more quickly. You
can store up to 30 digits in each location. You must set the speed dial
numbers to the corresponding locations before using them.
We recommend you store two contacts that you may need to call them
more often or right away to photo speed keys 1 and 2.
Store a photo speed dial entry
Press MENU on the telephone base when it is not in use.when it is not in use.. Press or
to scroll to Photo speed dial, press SELECT. Press or to scroll
to the desired speed dial location, then pressthe desired speed dial location, then press SELECT.
-OR-
When the desired photo speed dial location
is empty, press the speed dial key.
When MEMORY X NUMBER displays, use
the dialing keys to enter a number (up to
30 digits):
Press or to move the cursor to the left
or right.
Press X/DELETE or BACKSPACE to
erase a digit.
Press and hold X/DELETE to erase
all digits.
Press and hold PAUSE to enter a dialing pause (a P appears).
Press NEXT.
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3.
Photo speed dial
9:48am 5/20
MEMORY X NUMBER
_
BACKSPACE NEXT
81
Photo speed dial
Photo speed dial
Store a photo speed dial entry
When MEMORY X NAME displays, use
the dialing keys to enter a name (up to 15
characters). Each time you press a key, the
character on that key appears. Additional
key presses produce other characters on
that key. Press the key repeatedly until
the desired character appears. The first
character of each word is capitalized.
Press or to move the cursor to the left
or right.
Press 0 to add a space.
Press X/DELETE or BACKSPACE to erase a character..
Press and hold X/DELETE to erase all characters.
Press SAVE. The screen displays Memory X saved and you hear a
confirmation tone.
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5.
Memory X saved
9:48am 5/20
MEMORY X NAME
_
BACKSPACE SAVE
Photo speed dial
82
Photo speed dialPhoto speed dial
Edit a photo speed dial entry
Press MENU on the telephone base when it is not in use.when it is not in use..
Press or to scroll to Photo speed dial, then press SELECT.
Press or to scroll to the desired speed dial location, then pressthe desired speed dial location, then press
SELECT.
When MEMORY X NUMBER displays, use the dialing keys to edit
the telephone number:
Press or to move the cursor to the left or right.
Press X/DELETE or BACKSPACE to erase a digit.
Press and hold X/DELETE to erase all digits.
Press and hold PAUSE to enter a dialing pause (a P appears).
Press NEXT.
When MEMORY X NAME displays, use the dialing keys to edit the
contact name.
Press or to move the cursor to the left or right.
Press 0 to add a space.
Press X/DELETE or BACKSPACE to erase a character..
Press and hold X/DELETE to erase all characters.
Press SAVE. The screen displays Memory X saved and you hear a
confirmation tone.
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7.
83
Photo speed dial
Delete a photo speed dial entry
Press MENU on the telephone base
when it is not in use..
Press or to scroll to Photo speed dial,
then press SELECT.
Press or to scroll to the desired speedthe desired speed
dial location, then press X/DELETEDELETE. The
screen displays Clear Memory X?
Press YES to confirm. The screen displays
Memory X cleared and you hear a
confirmation tone.
Dial a photo speed dial number
To dial with the telephone base:
Press a photo speed dial key to dial the number stored in the
corresponding photo speed dial location.
To dial with the pendant:
Press 1 or 2 to dial the number stored in the corresponding photo
speed dial location.
-OR-
Use the voice command feature to dial (see page 119).
1.
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•
9:48am 5/20
1:Mike Smith
2:Tom Miller
3:Linda Jones
BACK SELECT
9:48am 5/20
Clear Memory X?
NO YES
Photo speed dial
84
About the caller ID log
This product supports caller ID services offered by most telephone
service providers. Depending on your service subscription, you may see
the caller’s number, or the caller’s name and number that are sent by
your telephone service provider after the first or second ring. Caller ID
allows you to see the name, number, date and time of calls.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number
of the caller before answering the call, even while on another call.
It may be necessary to change your telephone service to use this
feature. Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate services
(you may need to combine these services).
You have only caller ID service, or only call waiting service.
You do not subscribe to caller ID log or call waiting services.
There are fees for caller ID services. In addition, services may not be
available in all areas.
This product can provide information only if both you and the caller
are in areas offering caller ID service and if both telephone service
providers use compatible equipment. The time and date, along with the
call information, are from the telephone service provider.
Caller ID information may not be available for every incoming call.
Callers may intentionally block their names and/or telephone numbers.
To view caller ID log entries with numbers between 16 and 24 digits,
you must save the entry to the phonebook (see page 90).
You can use this product with regular caller ID service, or you can use
this product’s other features without subscribing to caller ID or combined
caller ID with call waiting service.
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Caller ID
Caller ID
85
Caller ID log
If you subscribe to caller ID service, information about each caller will
appear after the first or second ring. If you answer a call before the
caller’s information appears on the screen, it will not be saved in the
caller ID log.
The caller ID log stores up to 50 entries. Each entry has up to 24
digits for the phone number and 15 characters for the name. If the
name has more than 15 characters, only the first 15 characters are
shown and saved in the caller ID log.
Caller ID log entries are shared by all handsets and the telephone
base. Any modifications made on one device apply to all.
You can review, redial, and copy an entry into the phonebook.
Entries appear in reverse chronological order.
When the caller ID log is full, the oldest entry is deleted to make room
for new incoming call information.
XX Missed calls shows when you have incoming calls that have not
been answered.
Caller ID log empty shows when you access the caller ID log
without records.
Only one handset or the telephone base can review the
caller ID log at a time. If a system device tries to enter the caller ID
log while another system device is already in it, its screen displays
Not available at this time.
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Caller ID
86
Missed call indicator
When there are calls that have not been
reviewed in the caller ID log, the screens display
XX Missed calls. When you have reviewed all the
missed calls, the missed call indicator goes away.
Each time you review a caller ID log entry marked
NEW on the cordless handset or NEW on the
telephone base, the number of missed calls
decreases by one.
If you do not want to review the missed calls one
by one, press and hold CANCEL or DELETE on
the cordless handset or CANCEL on the
telephone base when not in use to clear the
missed call indicator. All the entries are then
considered old and kept in the caller ID log.
Memory match
When the incoming telephone number matches the last seven digits of
a telephone number in your phonebook, the name that appears on the
screen matches the corresponding name in your phonebook.
For example, if Linda Jones calls, her name appears as Linda if this is
how you entered it into your phonebook.
The number shown in the caller ID log is in the format sent by the
telephone service provider. The telephone service provider usually
delivers 10-digit phone numbers (area code plus telephone number).
If the phone number of the caller does not match a number in your
phonebook, the name will appear as it is delivered by the telephone
service provider.
9:48am 5/20
BASE
XX Missed calls
CALL LOG PHONEBOOK
HANDSET X
XX Missed calls
9:48AM 5/20
Mike Smith
800-595-9511
9:48AM 5/20
NEW
NEW
Mike Smith
800-595-9511
11:22pm 5/19
BACK SAVE
Caller ID
87
Review the caller ID log
Review the caller ID log to find out who called, to return the call, or to
copy the caller’s name and number into your phonebook.
To review the caller ID log with a cordless handset/the
telephone base:
Press CID on the cordless handset, or
press CALL LOG on the telephone base
when the phone is not in use.
Press or to browse.
-OR-
Press MENU when the phone is not in use.
Press or to scroll to Caller ID log, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press SELECT on the cordless handset/
SELECT on the telephone base to choose Review.
Press or to browse through the entries.
To review the caller ID log with a pendant:
Use the voice command feature (see page 121).
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9:48am 5/20
Photo speed dial
Phonebook
Caller ID log
BACK SELECT
9:48am 5/20
CALLER ID LOG
Review
Delete all calls
BACK SELECT
Caller ID
88
View dialing options
Although the caller ID log entries received have 10 digits (the area code
plus the seven-digit number), in some areas, you may need to dial only
the seven digits, or 1 plus the seven digits, or 1 plus the area code plus
the seven digits. You can change the number of digits that you dial from
the caller ID log and store the new number to the phonebook.
While reviewing the caller ID log,
press QUIET# on the cordless
handset or # on the telephone
base repeatedly to display different
dialing options for local and long
distance numbers before dialing
or saving the telephone number
in the phonebook.
Press 1 repeatedly if you need
to add or remove 1 in front of the telephone number before dialing or
saving it in the phonebook.
When the number is displayed in the correct format for dialing, press
or on a cordless handset, or press SPEAKER or lift the corded
handset on the telephone base to dial.
1-800-595-9511
595-9511
1-595-9511
800-595-9511
1-800-595-9511
800-595-9511
1-595-9511
595-9511
Press 1
Press 1
Press #
Caller ID
89
Dial a caller ID log entry
To dial on a cordless handset:
Search for the desired caller ID log entry (see Review the caller ID
log on page 87).
When the desired entry displays, press or to dial.
To dial at the telephone base:
Search for the desired caller ID log entry (see Review the caller ID
log on page 87).
When the desired entry displays, press
SPEAKER or lift the corded
handset to dial.
To dial on the pendant:
Use the voice command feature (see page 121).
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Caller ID
90
Save a caller ID log entry to the phonebook
Search for the desired caller ID log entry (see Review the caller ID
log on page 87).
Press SELECT on the cordless handset/SAVE on the telephone base
to choose the entry. The screen displays EDIT NUMBER and the
stored number.
Use the dialing keys to edit the number.
Press or to move the cursor to the left or right.
Press DELETE on the handset/X/DELETE or BACKSPACE on
the telephone base to erase a digit.
Press and hold DELETE on the handset/X/DELETE on the
telephone base to erase all digits.
Press and hold PAUSE to enter a dialing pause (a P appears).
Press SELECT on the cordless handset/NEXT on the telephone
base. The screen displays EDIT NAME and the stored name.
Use the dialing keys to edit the name. Additional key presses show
other characters of that particular key.
Press or to move the cursor to the left or right.
Press 0 to add a space.
Press DELETE on the handset/X/DELETE or BACKSPACE on
the telephone base to erase a character..
Press and hold DELETE on the handset/X/DELETE on the
telephone base to erase all characters.
Press SELECT on the cordless handset/SAVE on the telephone base
to save the entry. The screen displays Saved and then the revised
entry. You hear a confirmation tone.
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Caller ID
91
Delete caller ID log entries
To delete one entry:
Search for the desired caller ID log entry
(see Review the caller ID log on page 87).
Press DELETE on the handset/X/DELETE
on the telephone base to delete the displayed
entry. You hear a confirmation tone.
To delete all entries:
Press MENU when the phone is not in use.
Press or to scroll to Caller ID log, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to Del all calls on
the cordless handset/Delete all calls on
the telephone base. Press SELECT on the
cordless handset/SELECT on the telephone
base. The screen displays Delete all calls?
Press SELECT on the cordless handset/
YES on the telephone base. You hear a confirmation tone.
Caller ID log screen messages
Displays: When:
PRIVATE NAME The caller is blocking the name information.
PRIVATE NUMBER The caller is blocking the telephone number
information.
PRIVATE CALLER The caller is blocking the name and number
information.
UNKNOWN NAME This caller’s name is unavailable.
UNKNOWN NUMBER This caller’s number is unavailable.
UNKNOWN CALLER No information is available about this caller.
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9:48am 5/20
Photo speed dial
Phonebook
Caller ID log
BACK SELECT
9:48am 5/20
CALLER ID LOG
Review
Delete all calls
BACK SELECT
9:48am 5/20
Delete
all calls?
NO YES
92
About the reminder
The reminder feature helps remind you of important events. You can
set the reminder to remind you only once, or in daily, weekly or monthly
bases. Once you set the reminder, the system will alarm you at the alarm
time and every 15 minutes after the alarm time for three more times.
Add a reminder
Each reminder can be up to four minutes in length. The total storage
capacity for the announcement, messages, memos and reminders is
approximately 14 minutes.
To add a reminder with a cordless handset:
Press MENU when the handset is not in use.
Press or to scroll to Reminder, then
press SELECT.
Press or to scroll to Set reminder, then
press SELECT.
Press or to select the month then press
SELECT, or use the dialing keys to enter a
two-digit number (01-12).
Press or to select the date then press
SELECT, or use the dialing keys to enter a
two-digit number (01-31).
Press or to select the year then press
SELECT, or use the dialing keys to enter a
two-digit number (00-99), then press SELECT.
Press or to select the hour then press
SELECT, or use the dialing keys to enter a two-digit number (01-12).
Press or to select the minute then press SELECT, or use the
dialing keys to enter a two-digit number (00-59).
Press or to select AM or PM, then press SELECT.
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Reminder
Caller ID log
>Reminder
Review
>Set reminder
REMINDER
09:30 AM
93
Reminder
Add a reminder
The system announces, “Record after the tone.
Press 5 when you are done.” After the tone,
speak towards the microphone.
Press 5 when done. The system announces,
“Recorded.”
Press or to scroll to the frequency you would
like to set, then press SELECT. You hear a
confirmation tone.
Once -- Reminder occurs only once at the
specific time and date you set.
Daily -- Reminder occurs every day at the
specific time you set.
Weekly -- Reminder occurs every week at the
specific time and day you set.
Monthly -- Reminder occurs every month at the
specific time and date you set.
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Record Reminder
5-Stop
FREQUENCY
>Once
94
Reminder
Add a reminder
To add a reminder with the telephone base:
Press MENU when the telephone base is
not in use.
Press or to scroll to Reminder, then
press SELECT.
Press or to scroll to Set reminder,
then press SELECT.
Press or to select the month then press
NEXT, or use the dialing keys to enter a
two-digit number (01-12).
Press or to select the date then press
NEXT, or use the dialing keys to enter a
two-digit number (01-31).
Press or to select the year then
press NEXT, or use the dialing keys to
enter a two-digit number (00-99), then
press NEXT.
Press or to select the hour then press
NEXT, or use the dialing keys to enter a
two-digit number (01-12).
Press or to select the minute then
press NEXT, or use the dialing keys to enter a two-digit number (00-
59).
Press or to select AM or PM, then press SELECT.
The system announces, “Record after the tone. Press SAVE when you
are done.” After the tone, speak towards the microphone.
Press SAVE when done.The system announces, “Recorded.”
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11.
Record Reminder
BACK SAVE
REMINDER
SET TIME
09:30 AM
BACK NEXT
9:48am 5/20
REMINDER
Review reminder
Set reminder
BACK SELECT
9:48am 5/20
Phonebook
Caller ID log
Reminder
BACK SELECT
95
Reminder
Add a reminder
Press or to scroll to the frequency you
would like to set, then press SAVE. You
hear a confirmation tone.
Once -- Reminder occurs only once at
the specific time and date you set.
Daily -- Reminder occurs every day at the specific time you set.
Weekly -- Reminder occurs every week at the specific time and
day you set.
Monthly -- Reminder occurs every month at the specific time and
date you set.
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•
FREQUENCY
Once
Daily
BACK SAVE
96
Reminder
Review reminders
When playback begins, the total number of reminders is announced.
Before each reminder, you hear the day and time of the recording. After
the last reminder, the screen displays End of reminder and you hear,
“End of reminder.”
To play reminders with a cordless handset:
Press MENU when the handset is not in use.
Press or to scroll to Reminder, then press SELECT.
Press SELECT to select Review. The reminders play automatically.
Options during playback:
Press VOL+ or VOL- to adjust the reminder playback volume.
Press 4 to repeat the current reminder.
Press 5 to stop the playback.
Press 6 to skip to the next reminder.
Press to switch between the handset speakerphone and the
handset earpiece.
Press DELETE to delete the current reminder. The screen displays
Reminder deleted. The system announces, “Reminder deleted.”
To play reminders with the telephone base:
Press MENU when the telephone base is not in use.
Press or to scroll to Reminder, then press SELECT.
Press SELECT to select Review reminder. The reminders
play automatically.
Options during playback:
Press qVOL or pVOL to adjust the reminder playback volume.
Press /STOP to stop the playback.
Press EDIT to edit the reminder.
Press X/DELETE to delete the current announcement. The screen
displays Reminder deleted. The system announces, “Reminder deleted.”
To play reminders with a pendant:
Use the voice command feature (see page 120).
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97
Reminder
Add and review reminders remotely
You can also add or review reminders remotely from any touch-tone
telephone. See Remote access on page 117 for more information.
Reminder on/off
You can turn the reminder feature on or off.
Press MENU when the phone is not in use.
Press or to scroll to Reminder, then
press SELECT on the cordless handset/
SELECT on the telephone base.
Press or to scroll to Reminder on/off,
then press SELECT on the cordless
handset/SELECT on the telephone base.
Press or to scroll to On or Off, then
press SELECT on the cordless handset/
SAVE on the telephone base. You hear a
confirmation tone.
When the reminder feature is set to off, it
will be automatically turned on after a
reminder is recorded. The screen
displays Reminder is turned ON.
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9:48am 5/20
REMINDER
Set reminder
Reminder on/off
BACK SELECT
9:48am 5/20
Phonebook
Caller ID log
Reminder
BACK SELECT
BACK SAVE
REMINDER ON/OFF
On
Off
98
Answering system
Use the answering system menu of a cordless
handset or telephone base to turn on or off the
answering system or message alert tone, set up
the announcement message, activate the call
screening, or change the number of rings, remote
access code or message recording time.
When your answering system is turned off
and you change any of its settings, the
answering system automatically turns
on again.
Answering system settings
Play messages
>Answering sys
9:48am 5/20
Answering system
Intercom
Photo speed dial
BACK SELECT
99
Answering system settings
Announcement
The telephone is preset with a greeting that answers calls with,
“Hello. Please leave a message after the tone.” You can use this
preset announcement, or replace it with your own.
Record your own announcement
You can record an announcement up to 90 seconds, but any
announcement shorter than two seconds will not be recorded.
To record an announcement with a cordless handset:
Press MENU when the handset is not in use.
Press or to scroll to Answering sys, then
press SELECT.
Press SELECT again to select Announcement.
Press SELECT again to select Record annc.
The system announces, “Record after the tone.
Press 5 when you are done.” After the tone, speak
towards the microphone.
Press 5 when done. The answering system
automatically plays back the newly recorded
announcement, then returns to the previous menu.
-OR-
Press CANCEL to return to the previous menu.
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>Announcement
Delete all old
>Record annc
Play annc
RECORDING ANNC...
5-Stop
100
Answering system settings
To record an announcement with the telephone base:
Press MENU when the base is not in use,
then press SELECT to select
Answering system.
Press SELECT again to select
Announcement.
Press SELECT again to select
Record new annc. The system announces,
“Record after the tone. Press SAVE when
you are done.” After the tone, speak
towards the microphone.
Press SAVE when done. The answering
system automatically plays back the newly
recorded announcement, then returns to the
previous menu. During the playback, you
can press STOP to stop or press RECORD
to record again.
-OR-
Press BACK to return to the previous menu.
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9:48am 5/20
ANSWERING SYSTEM
Announcement
Delete all old
BACK SELECT
9:48am 5/20
ANNOUNCEMENT
Record new annc
Play current annc
BACK SELECT
Recording
announcement
BACK SAVE
Playing
announcement
RECORD STOP
101
Answering system settings
Play your announcement
To play your announcement with a cordless handset:
Press MENU when the handset is not in use.
Press or to scroll to Answering sys, then press SELECT.
Press SELECT again to select Announcement.
Press or to scroll to Play annc, then press SELECT.
Options during playback:
Press VOL+ or VOL- to adjust the announcement playback volume.
Press 5 or OFF to stop the playback.
Press to switch between the handset speakerphone and the
handset earpiece.
Press DELETE to delete the current announcement. The screen
displays Annc. Deleted. The system announces,
“Announcement deleted.”
To play your announcement with the telephone base:
Press MENU when the telephone base is not in use, then press
SELECT to select Answering system.
Press SELECT again to select Announcement.
Press or to scroll to Play current annc, then press SELECT.
Options during playback:
Press qVOL or pVOL to adjust the announcement
playback volume.
Press STOP to stop playback.
Press RECORD to record a new announcement.
Press X/DELETE to delete the current announcement. The screen
displays Annc. Deleted. The system announces,
“Announcement deleted.”
When your announcement is deleted, calls are answered with the
preset announcement.
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102
Answering system settings
Answer on/off
The answering system must
be turned on to answer and
record messages.
When the answering system
is turned on, the ANS light
on the telephone base turns
on. ANS ON displays on the
handset and displays on
the telephone base.
On the telephone base, press
ANS to turn the answering system on or off.
When the answering system is turned on, the
base displays Calls will be answered and
announces, “Calls will be answered.” When
the answering system is turned off, the base
displays Calls will not be answered and
announces, “Calls will not be answered.”
To set answer on/off with a cordless handset:
Press MENU when the handset is not in use.
Press or to scroll to Answering sys, then
press SELECT.
Press or to scroll to Answer ON/OFF, then
press SELECT.
Press or to scroll to On or Off, then press
SELECT. You hear a confirmation tone.
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ANS
ON
9:48am 5/20
Calls will be
answered
Record memo
>Answer ON/OFF
ANSWER ON/OFF
>On
103
Answering system settings
Answer on/off
To set answer on/off with the telephone base:
Press ANS to turn the answering system on or off.
-OR-
Press MENU when the telephone base is not in use, then press
SELECT to select Answering system.
Press or to scroll to Answer ON/OFF, then press SELECT.
Press or to scroll to On or Off, then press SAVE. You hear a
confirmation tone.
You cannot turn on the answering system with no memory
capacity left. If you try to turn it on, the telephone announces,
“Memory is full. Calls will not be answered.”
If the memory capacity is less than 3 minutes, the telephone
announces, “Less than three minutes to record,” and the screen
displays Less than 3 min to record.
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104
Answering system settings
Call screening
Use this feature to choose whether incoming messages can be heard over
the cordless handset or the telephone base while they are being recorded.
To set call screening on/off with a cordless handset:
Press MENU when the handset is not in use.
Press or to scroll to Answering sys, then
press SELECT.
Press or to scroll to Ans sys setup, then
press SELECT.
Press SELECT again to select Call screening.
Press or to scroll to On or Off, then press
SELECT. You hear a confirmation tone.
To set call screening on/off with the
telephone base:
Press MENU when the telephone base is not in use, then press SELECT
to select Answering system.
Press or to scroll to Ans sys setup, then press SELECT.
Press SELECT again to select Call screening.
Press or to scroll to On or Off, then press SAVE. You hear a
confirmation tone.
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>Call screening
# of rings
CALL SCREENING
>On
105
Answering system settings
Number of rings
You can set the answering system to answer an incoming call after
two, three, four, five or six rings; or toll saver. With toll saver selected,
the answering system answers after two rings when you have new
messages, or after four rings when there are no new messages. This
enables you to check for new messages and avoid paying long distance
charges when calling from out of your local area.
To set number of rings with a cordless
handset:
Press MENU when the handset is not in use.
Press or to scroll to Answering sys, then
press SELECT.
Press or to scroll to Ans sys setup, then
press SELECT.
Press or to scroll to # of rings, then
press SELECT.
Press or to scroll to select 6, 5, 4, 3, 2 or
Toll saver, then press SELECT. You hear a
confirmation tone.
To set number of rings with the telephone base:
Press MENU when the telephone base is not in use, then press SELECT
to select Answering system.
Press or to scroll to Ans sys setup, then press SELECT.
Press or to scroll to # of rings, then press SELECT.
Press or to scroll to select 6, 5, 4, 3, 2 or Toll saver, then press
SAVE. You hear a confirmation tone.
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Call screening
># of rings
# OF RINGS
>4
106
Answering system settings
Remote access code
A two-digit security code is required to access the answering system
remotely from any touch-tone telephone. The preset code is 19. You
can set the code from 00 to 99.
To set remote access code with a cordless handset:
Press MENU when the handset is not in use.
Press or to scroll to Answering sys, then
press SELECT.
Press or to scroll to Ans sys setup, then
press SELECT.
Press or to scroll to Remote code, then
press SELECT.
Press or to move the cursor to the left
or right. Use the dialing keys (0-9) to enter a
two-digit number.
Press SELECT. You hear a confirmation tone.
To set remote access code with the telephone base:
Press MENU when the telephone base is not in use, then press SELECT
to select Answering system.
Press or to scroll to Ans sys setup, then press SELECT.
Press or to scroll to Remote code, then press SELECT.
Press or to move the cursor to the left or right. Use the dialing
keys (0-9) to enter a two-digit number.
Press SAVE. You hear a confirmation tone.
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6.
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# of rings
>Remote code
REMOTE CODE
19
107
Answering system settings
Message alert tone
When the message alert tone is set to On, and there is at least one new
message, the telephone base beeps every 10 seconds. The message
alert tone is preset to Off.
There is no audible alert at the handset.
To set message alert tone with a cordless handset:
Press MENU when the handset is not in use.
Press or to scroll to Answering sys, then
press SELECT.
Press or to scroll to Ans sys setup, then
press SELECT.
Press or to scroll to Msg alert tone, then
press SELECT.
Press or to scroll to On or Off, then
press SELECT. You hear a confirmation tone.
To set message alert tone with the
telephone base:
Press MENU when the telephone base is not in use, then press SELECT
to select Answering system.
Press or to scroll to Ans sys setup, then press SELECT.
Press or to scroll to Msg alert tone, then press SELECT.
Press or to scroll to On or Off, then press SAVE. You hear a
confirmation tone.
The answering system must be turned on for the message alert tone
feature to be functional.
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Remote code
>Msg alert tone
MSG ALERT TONE
>Off
108
Answering system settings
Message recording time
You can set the recording time allowed for incoming messages. The
message length is three minutes by default.
To set message recording time with a cordless handset:
Press MENU when the handset is not in use.
Press or to scroll to Answering sys, then
press SELECT.
Press or to scroll to Ans sys setup, then
press SELECT.
Press or to scroll to Recording time, then
press SELECT.
Press or to scroll to 3 minutes, 2 minutes or
1 minute, then press SELECT. You hear a
confirmation tone.
To set message recording time with the telephone base:
Press MENU when the telephone base is not in use, then press SELECT
to select Answering system.
Press or to scroll to Ans sys setup, then press SELECT.
Press or to scroll to Recording time, then press SELECT.
Press or to scroll to 3 minutes, 2 minutes or 1 minute, then
press SAVE. You hear a confirmation tone.
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Msg alert tone
>Recording time
RECORDING TIME
>3 minutes
109
Answering system and voicemail
Your telephone has separate indicators for two different types of
voice messages: those left on its built-in digital answering system and
those left with your telephone service provider’s voicemail (fees may
apply). Your telephone’s built-in digital answering system messages
and voicemail messages are separate. Each alerts you to new
messages differently.
If /PLAY/STOP on the telephone base flashes,
XX New messages displays on the cordless
handsets and telephone base, there are new
messages in the built-in answering system. To
listen to the messages recorded on your digital
answering system, press MENU twice on a
handset, or press /PLAY/STOP on the telephone base.
If and New voicemail display on the
cordless handsets, and and
New voicemail display on the telephone
base, your telephone service provider is
indicating that it has new voicemail for you.
To listen to your voicemail, press and hold
1 on your handset/telephone base. See Voicemail number on
page 40 to set your voicemail number.
Some telephone service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.
To use your voicemail service rather than your answering system,
turn off your answering system. To use your answering system rather
than your voicemail service, contact your telephone service provider to
deactivate your voicemail service.
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Answering system operation
ANS ON
HANDSET X
XX New messages
9:48AM 5/20
9:48am 5/20
BASE
New voicemail
ANS
ON
CALL LOG PHONEBOOK
110
Answering system operation
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail
answers as described below. To learn how to program your voicemail
settings, contact your telephone service provider. Then, if you are on a call,
or if the answering system is busy recording a message and you receive
another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings.
Some voicemail providers may program the delay before answering calls
in seconds instead of rings. In this case, allow six seconds per ring when
determining the appropriate setting.
Message capacity
The answering system can record and store up to 99 messages. Each
message can be up to three minutes in length. The total storage capacity
for the announcement, messages, memos and reminders is approximately
14 minutes. The actual recording time depends on individual message
characteristics. Messages remain available for replay until you delete them.
111
Answering system operation
New message indication
The /PLAY/STOP light on the telephone base
flashes, and XX New messages displays on the
handset and telephone base when there are new
answering system messages.
If the message alert tone is turned on, the telephone
base beeps every 10 seconds when there are
messages that have not been reviewed.
Call screening
To screen a call at the telephone base:
If the answering system and call screening are on, the announcement
and the incoming message broadcast at the telephone base while the
call is answered by the answering system.
Options while a message is being recorded:
Press qVOL or pVOL to adjust the listening volume.
Press /STOP to temporarily turn off the feature.
Press SILENCE to temporarily mute the feature.
Press SCREEN to temporarily turn on the feature if it is set to off.
To screen a call at a cordless handset:
If the answering system and call screening are on, press SELECT. The
announcement and the incoming message broadcast at the handset
while the call is answered by the answering system.
Options while a message is being recorded:
Press VOL+ or VOL- to adjust the listening volume.
Press OFF to temporarily turn off the feature.
Press SELECT to temporarily turn on the feature if it is set to off.
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HANDSET X
XX New messages
9:48AM 5/20
ANS ON
9:48am 5/20
BASE
XX New messages
ANS
ON
CALL LOG PHONEBOOK
112
Answering system operation
Call intercept
If you want to talk to the caller whose message is being recorded, press
or on a cordless handset, or SPEAKER on the telephone base,
or lift the corded handset from the telephone base.
Temporarily turn off the message alert tone
If the message alert tone is turned on (see page 107), the telephone base
beeps every 10 seconds when there are new messages. Pressing any
telephone base key (except FIND HS) temporarily silences the message
alert tone.
The message alert tone resumes when you receive a new message.
113
Answering system operation
Message playback
When playback begins, the total number of old or new messages is
announced. Before each message, you hear the day and time of the
recording. If the date and time are not set, you hear, “Time and date
not set,” before playback. After the last message, you hear, “End of
messages.” If the recording time is less than three minutes, you hear,
“Less than three minutes to record.” If there is no remaining recording
time, you hear “Memory is full.” If there are no recorded messages, the
screen shows No messages and you hear, “You have no messages.”
To play messages on a cordless handset:
Press MENU when the handset is not in use.
Press SELECT to select Play messages.
If you have only new or old messages, the messages play
automatically.
-OR-
If you have both new and old messages, press or to scroll to
Play new msgs or Play old msgs, then press SELECT.
Options during playback:
Press VOL+ or VOL- to adjust the message playback volume.
Press 6 to skip to the next message.
Press 4 to repeat the message. Press 4 twice to hear the
previous message.
Press DELETE to delete the playing message. The screen displays
Message deleted. The system announces, “Message deleted,” and
then advances to the next message.
Press to switch between the handset speakerphone and the
handset earpiece.
Press to call back the caller. The screen displays Call back?
Press SELECT to confirm or press OFF to cancel.
Press SELECT to pause the playback and view the caller’s
information. Then you can press or to call back.
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114
Answering system operation
Message playback
To play messages at the telephone base:
Press PLAY when the telephone base is not in use.
If you have only new or old messages, the messages play automatically.
-OR-
If you have both new and old messages, press or to scroll to
Play new msgs or Play old msgs, then press SELECT.
Options during playback:
Press qVOL or pVOL to adjust the message playback volume.
Press /SKIP to skip to the next message.
Press /REPEAT to repeat the message. Press /REPEAT twice to
hear the previous message.
Press X/DELETE to delete the playing message. The screen displays
Message deleted. The system announces, “Message deleted,” and
then advances to the next message.
Press /STOP to stop the playback.
Press to reduce the playback speed.
Press CALL BACK to call back the caller. The screen displays
Call back? Press YES to confirm or NO to cancel.
To play messages at a pendant:
Use the voice command feature (see page 120).
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115
Answering system operation
Delete all old messages
You can only delete old (reviewed) messages. No old messages to
delete displays when you have no old messages. You cannot delete
new messages until you review them. You cannot retrieve deleted
messages.
To delete all old messages with a cordless handset:
Press MENU when the handset is not in use.
Press or to scroll to Answering sys, then
press SELECT.
Press or to scroll to Delete all old, then
press SELECT. The screen displays
Delete all old messages?
Press SELECT to confirm. The screen displays
Deleting... then All old msgs deleted! You hear
a confirmation tone.
To delete all old messages with the
telephone base:
Press MENU when the telephone base is not in use, then press SELECT
to select Answering system.
Press or to scroll to Delete all old, then press SELECT. The
screens displays Delete all old messages?
Press YES to confirm. The screen displays Deleting... then
All old msgs deleted! You hear a confirmation tone.
-OR-
Press X/DELETE when the telephone base is not in use.
Quickly press X/DELETE again. The screen displays Deleting...
then All old msgs deleted! You hear a confirmation tone.
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Announcement
>Delete all old
Delete all
old messages?
116
Answering system operation
Record, play and delete memos
Memos are your own recorded messages used as reminders for
yourself or others using the same answering system. You can record
your own memos using a system handset or the telephone base.
Play and delete them in the same way as incoming messages (see
Message playback on pages 113 and 114).
To record a memo with a cordless handset:
Press MENU when the handset is not in use.
Press or to scroll to Answering sys, then press SELECT.
Press or to scroll to Record memo, then press SELECT.
The system announces, “Record after the tone. Press 5 when you
are done.” After the tone, speak towards the microphone.
Press 5 when done. The system announces, “Recorded.”
To record a memo with the telephone base:
Press MENU when the telephone base is not in use, then press SELECT
to select Answering system.
Press or to scroll to Record memo, then press SELECT.
The system announces, “Record after the tone. Press SAVE when
you are done.” After the tone, speak towards the microphone.
Press SAVE when done. The system announces, “Recorded.”
“Memory is full,” is announced if you record a memo when the
memory is full.
Each memo can be up to three minutes in length.
Memos shorter than two seconds are not recorded.
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117
Answering system operation
Remote access
A two-digit security code is required to access the answering system
remotely from any touch-tone telephone. The preset code is 19. See
Remote access code on page 106 to change it.
Dial your telephone number from any touch-tone telephone.
Enter the two-digit security code after the announcement and the
long beep.
The system announces, “Press star for reminder or press pound to
listen to messages.” Press or #.
After pressing , you can enter one of the following
remote commands:
Command Function
1Review reminders.
2Set reminders.
3End the call.
4Turn reminder off.
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118
Answering system operation
Remote access
-OR-
After pressing #, you can enter one of the following
remote commands.
Command Function
1Play all messages.
2Play new messages.
3Delete the current message (during playback).
33 Delete all old messages.
4Repeat the current message (during playback).
5Stop.
*5 Hear a list of remote commands.
6Skip to the next message (during playback).
*7 Record a new announcement.
8End the call.
0Turn the answering system on or off.
If you do not press any key within 20 seconds, the remote access
call automatically disconnects.
When the answering system memory is full, the telephone
announces, “Memory is full. Enter the remote access code.”
When the answering system is off, the telephone answers after
10 rings, and announces, “Please enter your remote access code.”
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•
119
About voice command
By saying certain commands to the
pendant, you can hear information
such as the date or time, or call photo
speed dial numbers, or even review
call log, messages or reminders.
Use voice command
Press VOICE on either side of the
pendant when the telephone is not in
use. After you hear a beep, say your
command to the pendant.
Common commands
“What can I say?” - To hear a list of voice commands.
“What time is it?” - To hear the current time.
“What is the date?” - To hear the current date.
“Call speed dial X.” - To call a photo speed dial number.
“Intercom all.” - To send out intercom request to all devices.
“Cancel.” - To return to idle mode.
Voice command
Press
120
Reminders
Press VOICE and say “Review reminders.” The system will
automatically review all missed reminders. If you do not have any
reminders, the system will announce “You don’t have any reminders
for today.”
During the playback, press VOICE and say one of the following commands:
“What can I say?” - To hear a list of voice commands.
“Skip reminder.” - To skip to the next reminder.
“Repeat reminder.” - To repeat the reminder.
“Stop.” - To stop the reminder playback.
“Cancel.” - To continue the reminder playback.
Messages
Press VOICE and say “Review messages.”
During the playback, press VOICE and say one of the following commands:
“What can I say?” - To hear a list of voice commands.
“Skip message.” - To skip to the next message.
“Repeat message.” - To repeat the message.
“Slow playback.” - To slow down the message playback.
To resume normal playback, press VOICE and say
“Play normal.”
•
“Stop.” - To stop the message playback.
“Delete.” - To delete the current message.
“Cancel.” - To continue the message playback.
Voice command
Use voice command
121
Voice command
Use voice command
Call log
Press VOICE and say “Review call log.”
During the playback, press VOICE and say one of the following commands:
“What can I say?” - To hear a list of voice commands.
“Skip call log.” - To skip to the next call log entry.
“Repeat call log.” - To repeat the call log entry.
“Stop. - To stop the call log entry playback.
“Cancel.” - To continue the call log entry playback.
“Call back.” - The system will ask, “Would you like to call XXX?”
Say “Yes” to call the number.
Say “No” to return to the playback.
•
•
If you do not say the command within five seconds, or the system
does not understand your command, the system will say, “Sorry,
I didn’t catch that. Please press the voice command button and
try again.”
Appendix
122
Display screen messages
BASE 0
is calling
The telephone base is calling the handset.
Caller ID log
empty
There are no entries in caller ID log history.
Calling all
devices
The handset or telephone base is calling all
devices (for intercom calls).
Calling
BASE 0
The handset is calling the base
(for intercom calls).
The handset is transferring an outside call to
the base.
Calling
HANDSET X
The handset or telephone base is calling
another handset (for intercom calls).
The handset or telephone base is transferring an
outside call to another handset.
Calls will be
answered
The answering system is turned on and will
answer calls.
Calls will not
be answered
The answering system is turned off and will not
answer calls.
Check AC power The telephone base is on a call while AC power
is not available.
Contact deleted A phonebook entry is deleted.
Ended You have just ended a call.
HANDSET X
is calling
Another system handset is calling
(for intercom calls).
Incoming call There is a call coming in.
Intercom The handset/telephone base is on an
intercom call.
Intercom ended The intercom call has just ended.
Appendix
123
Display screen messages
INTERCOM TO: You have started the intercom process, and need
to enter the number of the device you wish to call.
Less than 3 min The answering system recording time is less
than three minutes.
Line in use An extension phone, or one of the handsets or
the telephone base is in use.
Low battery The handset battery needs to be recharged.
Microphone ON The mute function is turned off and the other
party can hear you.
Missed Reminder There are reminders that have not been reviewed.
Muted The mute function is turned on. The other party
cannot hear you but you can hear the other
party.
Memory full The answering system has no remaining
recording time.
New voicemail There are new voicemail messages from your
telephone service provider.
No answer.
Try again.
When you send out an intercom request,
the destination device is in use, out of range,
not powered, or does not answer within
100 seconds.
When you send out a transfer request, the
destination device is in use, out of range or
not powered.
No battery The handset in the handset charger has no
battery installed.
No line There is no telephone line connected.
Not available at
this time
Someone else is already accessing the
phonebook, caller ID log or answering system.
Appendix
124
Display screen messages
No response to
transfer
When you send out a transfer request, the
destination device does not answer within
30 seconds.
Number already
saved
The telephone number you try to save is already
in the phonebook.
Out of range OR
Base no power
The telephone base has lost power, or the
handset is out of range.
Paging
all devices
The telephone base is paging all devices.
Phone The handset is on a call.
Phonebook empty There are no phonebook entries.
Phonebook full The phonebook is full. You cannot save any new
entries unless you delete some current entries.
Place in charger The battery is very low. The handset should be
charged.
Quiet mode
is off
The quiet mode is off.
Quiet mode on The quiet mode is on.
Rec mem full The system recording time is full.
Rec mem low The system recording time is low.
Recording... The answering system is recording a message.
Registered The handset is registered to the telephone base.
Appendix
125
Display screen messages
Registration
failed
The registration is not successful.
Registering...
Please wait
The handset or the pendant registration is in
progress.
Reminder is
turned ON
The reminder is automatically set to on.
Ringer muted The ringer is muted temporarily while the device
is ringing.
Ringer off The ringer is off temporarily during an
incoming call.
Saved Your selection has been saved.
Speaker The handset or telephone base speakerphone
is in use.
To register HS,
see manual
Screen display on a non-registered handset.
To screen call,
press [SELECT]
The system is recording a message. Press
SELECT to screen a call on a handset.
Transferred You have transferred an outside call to another
cordless handset or the telephone base.
You don’t have
any reminders
There is no reminder in the telephone system.
XX Missed calls There are new calls in the caller ID log.
XX New messages There are new messages.
XX New reminders There are new reminders.
** Paging ** The handset is being paged by the telephone
base.
Appendix
126
Handset, telephone base and pendant indicators
Handset lights
Visual ringer indicator Flashes when the handset is ringing.
On when the handset speakerphone is in use.
CHARGE On when the handset is charging in the handset
charger.
Telephone base lights
Visual ringer indicator Flashes when the telephone base is ringing.
IN USE On when the telephone line is in use.
On when the answering system is answering
a call.
On when you are registering a handset or
pendant.
Flashes when another telephone sharing the same
line is in use.
Flashes when you are deregistering all devices.
ANS On when the answering system is turned on.
SPEAKER On when the speakerphone is in use.
/PLAY/STOP Flashes when there are new memos or messages
in the answering system.
Appendix
127
Handset, telephone base and pendant indicators
Pendant lights
Pendant status light Stays solid red when the pendant is charging.
Flashes red when the pendant is in low battery.
Stays solid green when the pendant is fully charged.
Flashes red and green when the base is paging the
pendant.
Flashes quickly in red and green during pendant
registration.
Flashes orange three times when the pendant is not
registered.
Pendant light
(ring around )
On steady when the pendant is in use.
Flashes quickly when there is an incoming call.
Flashes twice every three seconds when another
telephone system device is in use.
Appendix
128
Handset, telephone base and pendant indicators
Handset icons
The battery icon flashes when the battery is low and needs
charging.
The battery icon animates when the battery is charging.
The battery icon becomes solid when the battery is fully charged.
On when the handset speakerphone is in use.
The handset ringer is off.
There are new voicemail received from your telephone service
provider.
ANS ON The answering system is turned on.
There are new messages in the answering system.
NEW The caller ID log entry you are reviewing is new.
The message you are listening is new.
MUTE The handset microphone is muted.
The handset Audio Assist feature is on.
The number of the current message and the total number of
messages recorded.
Telephone base icons
The telephone base ringer is off.
There are new voicemail received from your telephone service
provider.
NEW
The caller ID log entry you are reviewing is new.
The message you are listening is new.
The telephone base Audio Assist feature is on.
ANS The answering system is turned on.
MUTE The telephone base microphone is muted.
AUDIO
ASSIST
1/13
129
Handset battery
It takes up to 11 hours for the battery to be fully charged. When it is fully
charged, you can expect the following performance:
Operation Operating time
While in handset use (talking*) Up to seven hours
While in speakerphone mode (talking*) Up to five hours
While not in use (standby**) Up to seven days
* Operating times vary depending on your actual use and the age of the battery.
** Handset is not charging or in use.
The battery needs charging when:
A new battery is installed in the handset.
The handset beeps.
A battery is properly installed and the screen is blank.
Low battery or Place in charger displays on the handset screen.
CAUTION:
To reduce the risk of fire or injury, read and follow these instructions:
Use only the batteries provided or equivalent. To order a replacement, go to
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or dial 1 (800) 267-7377.
Do not dispose of the batteries in a fire. Check with local waste
management codes for special disposal instructions.
Do not open or mutilate the batteries. Released electrolyte is corrosive and
may cause burns or injury to the eyes or skin. The electrolyte may be toxic
if swallowed.
Exercise care in handling batteries in order not to create a short circuit with
conductive materials.
Charge the batteries provided with or identified for use with this
product only in accordance with the instructions and limitations specified in
this manual.
Observe proper polarity orientation between the battery and metallic contacts.
To prevent fire or shock hazard, do not expose this product to water or any
type of moisture.
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Appendix
Appendix
130
Pendant battery
It takes up to three hours for the battery to be fully charged. When it is
fully charged, you can expect the following performance:
Operation Operating time
While in speakerphone mode (talking*) Up to five hours
* Operating time varies depending on your actual use and the age of the battery.
The battery needs charging when:
You hear “Low battery.”
There is an alert tone every one minute.
The pendant status light flashes red or is solid red.
Conserve battery life:
The pendant battery is not replaceable.
If the pendant will not be used for a long period of time, switch OFF the
pendant to conserve pendant battery life.
CAUTION:
To prevent fire or shock hazard, do not expose this product to water or any
type of moisture.
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Appendix
131
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
For customer service, visit our website at www.vtechphones.com or
call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or
dial 1 (800) 267-7377.
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in.
If there are backup batteries in the telephone base, make sure they are
correctly installed.
Make sure you plug the battery connector securely into the cordless handset.
Make sure you plug the telephone line cord securely and firmly into the
telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least 11 hours. For
optimum daily performance, return the cordless handset to the handset
charger when not in use.
Charge the pendant for at least 3 hours. For optimum daily performance,
return the pendant to the pendant charger when not in use.
Make sure you turn the pendant on before use.
If the battery is completely depleted, charge the handset or the pendant for
at least 30 minutes before use.
Reset the telephone base. Unplug the electrical power. Take out the backup
batteries if necessary. Wait for approximately 15 seconds, then plug it back
in. Allow up to one minute for the cordless handset, pendant and telephone
base to reset.
You may need to purchase a new handset battery.
I cannot get a dial tone.
Try all the suggestions above.
Move the cordless handset or the pendant closer to the telephone base.
You may have moved out of range.
If the previous suggestions do not work, disconnect the telephone base
from the telephone jack and connect to a different phone. If there is no dial
tone on that phone either, the problem is in your wiring or telephone service.
Contact your telephone service provider.
Your line cord may be defective. Try installing a new line cord.
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Appendix
132
Troubleshooting
I cannot dial out.
Try all the suggestions above.
Make sure you have a dial tone before dialing. The cordless handset or the
pendant may take a second or two to find the telephone base and produce a
dial tone. This is normal. Wait an extra second before dialing.
Eliminate any background noise. Noise from a television, radio or other
appliances might cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset before
dialing, or dial from another room with less background noise.
If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
If you have changed your telephone service to digital service from a cable
company or a VoIP service provider, the telephone line may need to be
rewired to allow all existing telephone jacks to work. Contact your service
provider for more information.
My cordless handset/pendant isn’t performing normally.
Make sure you plug the power cord securely into the telephone base. Plug the
power adapter into a different, working electrical outlet without a wall switch.
Move the cordless handset or the pendant closer to the telephone base.
You may have moved out of range.
Reset the telephone base. Unplug the electrical power. Take out the backup
batteries if necessary. Wait for 15 seconds then plug the power cord back
in, and reinstall the backup batteries. Allow up to one minute for the cordless
handset/pendant and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
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Appendix
133
Troubleshooting
Out of range OR Base no power appears on my cordless handset.
Ensure you plug the telephone base in properly and the power is on.
Place the cordless handset closer to the telephone base for synchronization.
Move the cordless handset closer to the telephone base. You may have
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds
then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
The handset battery does not accept charge while in the
handset charger.
If the cordless handset is in the handset charger and the charge light is not
on, refer to The charge light is off on page 136.
Charge the battery in the cordless handset for at least 11 hours. For
optimum daily performance, return the cordless handset to the handset
charger when not in use.
If the battery is completely depleted, charge the handset for at least
30 minutes before use.
You may need to purchase a new battery.
The pendant battery does not accept charge while in the
pendant charger.
If the pendant is in the pendant charger and the pendant status light is not
on, refer to The charge light is off on page 136.
Charge the battery in the pendant for at least 3 hours. For optimum daily
performance, return the pendant to the pendant charger when not in use.
If the battery is completely depleted, charge the pendant for at least
30 minutes before use.
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Appendix
134
Troubleshooting
I have accidentally set my cordless handset/telephone base LCD
language to Spanish or French, and I don’t know how to change it
back to English.
Press MENU, then enter the code 364#.
I get noise, static, or weak signals even when I’m near the
telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack. The filter prevents noise
and caller ID problems as a result of DSL interference. Contact your DSL
service provider for more information about DSL filters.
You may be able to improve the performance of your cordless phone by
installing your new telephone base as far as possible from any other existing
cordless telephone system that may already be installed.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical
outlet. You may experience decreased performance while the microwave
oven is operating.
If you plug your phone in with a modem or a surge protector, plug the phone
(or modem/surge protector) into a different location. If this does not solve
the problem, relocate your phone or modem farther apart from one another,
or use a different surge protector.
Relocate your phone to a higher location. The phone may have better
reception in a high area.
If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
I experience poor sound quality when using the handset
speakerphone.
For increased sound quality while using the handset speakerphone, place
the handset on a flat surface with the dialing keys facing up.
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Appendix
135
Troubleshooting
I hear other calls while using my phone.
Disconnect the telephone base from the telephone jack, and plug in a different
telephone. If you still hear other calls, call your telephone service provider.
The telephone does not ring when there is an incoming call.
Make sure that the ringer is not off.
Make sure you plug in the telephone line cord securely into the telephone
base and the telephone jack.
Make sure you plug in the power cord securely.
Make sure the backup batteries are correctly installed if necessary.
The cordless handset/pendant may be too far from the telephone base.
Charge the battery in the cordless handset for at least 11 hours. For
optimum daily performance, return the cordless handset to the handset
charger when not in use.
Charge the pendant for at least three hours. For optimum daily performance,
return the pendant to the pendant charger when not in use.
You may have too many extension phones on your telephone line to allow
all of them to ring simultaneously. Try unplugging some of the other phones.
The layout of your home might be limiting the operating range. Try moving the
telephone base to another location, preferably to a higher location.
If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
Test a working phone at the phone jack. If another phone has the same
problem, contact your telephone service provider (charges may apply).
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Remove and install the cordless handset battery again. Place the cordless
handset in the handset charger. Wait for the cordless handset to reestablish
its connection with the telephone base. Allow up to one minute for this to
take place.
Your line cord may be defective. Try installing a new line cord.
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Appendix
136
My calls cut in and out while I’m using my cordless handset/pendant.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical
outlet. You may experience decreased performance while the microwave
oven is operating.
If you plug your phone in with a modem or surge protector, plug the phone
(or modem/surge protector) into a different location. If this does not solve
the problem, relocate your phone or modem farther apart from one another,
or use a different surge protector.
Relocate your telephone base to a higher location. The phone may have
better reception when installed in a high area.
If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
The charge light is off.
Make sure you plug the power and line cords in correctly and securely.
Reset the telephone base. Unplug the electrical power. Take out the backup
batteries if necessary. Wait for 15 seconds then plug the power cord back
in, and reinstall the backup batteries. Allow up to one minute for the cordless
handset/pendant and telephone base to reset.
Clean the charging contacts on the cordless handset/pendant and the
handset/pendant charger each month with a pencil eraser or cloth.
Make sure that the handset battery is installed properly.
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Troubleshooting
Appendix
137
My caller ID isn’t working properly.
Caller ID is a subscription service. You must subscribe to this service from
your telephone service provider for this feature to work on your phone.
The caller must be calling from an area that supports caller ID.
Both your and your caller’s telephone service providers must use caller ID
compatible equipment.
If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack. The filter prevents noise
and caller ID problems resulting from DSL interference. Contact your DSL
service provider for more information about DSL filters.
My telephone does not receive caller ID when on a call.
Make sure you subscribe to caller ID with call waiting features from your
telephone service provider. Caller ID feature works only if both you and the
caller are in areas offering caller ID service, and if both telephone service
providers use compatible equipment.
The messages on the answering system are incomplete.
If a caller leaves a very long message, part of it may be lost when the
answering system disconnects the call after the preset recording time.
If the caller pauses for too long, the answering system stops recording and
disconnects the call.
If memory on the answering system becomes full during a message, the
answering system stops recording and disconnects the call.
If the caller’s voice is very soft, the answering system may stop recording
and disconnect the call.
The messages are very difficult to hear.
Press pVOL on the telephone base, or VOL+ on the cordless handset, or
VOL+ on the pendant to increase the listening volume.
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Troubleshooting
Appendix
138
The answering system does not answer after the correct number
of rings.
Make sure that the answering system is on. ANS ON should be shown on
all handsets and the telephone base, and the ANS light on the telephone
base should be on.
If toll saver is activated, the number of rings changes to two when you have
new messages stored.
If the memory is full or the system is off, the system will answer after 10 rings.
In some cases, the answering system is affected by the ringing system used
by your telephone service provider.
If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemail answers. To
determine how many rings activate your voicemail, contact your telephone
service provider.
If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
The telephone does not respond to remote commands.
Make sure you enter your remote access code correctly.
Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
The answering system may not detect the remote access code while your
announcement is playing. Try waiting until the announcement is over before
entering the code.
There may be interference on the phone line you are using. Press dialing
keys firmly.
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Troubleshooting
Appendix
139
The answering system does not record messages.
Make sure that the answering system is on. ANS ON should be shown on
all handsets and the telephone base, and the ANS light on the telephone
base should be on.
Make sure the memory of the answering system is not full.
If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemail answers. To
determine how many rings activate your voicemail, contact your telephone
service provider.
If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
The system announces “Time and day not set.”
You need to reset the system clock.
The outgoing announcement is not clear.
When you record your announcement, make sure you speak in a normal
tone of voice, about nine inches from the handset or telephone base.
Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and show on the cordless handset and New
voicemail and show on the telephone base and I don’t know why.
Your telephone has both a built-in answering system and voicemail indication. If
New voicemail and appear on the cordless handset, and New voicemail
and appear on the telephone base, then your telephone has received a
signal from your telephone service provider that you have a voicemail message
waiting for you to retrieve from them. Contact your telephone service provider
for more information on how to access your voicemail.
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Troubleshooting
Appendix
140
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail
indication. They are independent features and each alerts you to new
messages differently. If you subscribe to voicemail service from your
telephone service provider, contact your telephone service provider for
more information on how to access your voicemail.
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, do the following (in
the order listed):
Disconnect the power to the telephone base.
Remove the telephone base backup batteries.
Disconnect the cordless handset battery.
Wait a few minutes.
Connect power to the telephone base.
Install the telephone base backup batteries again.
Install the cordless handset battery again, and place the cordless handset
into the handset charger.
Wait for the cordless handset and the pendant to reestablish their connections
with the telephone base. Allow up to one minute for this to take place.
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Troubleshooting
Appendix
141
Important safety instructions
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury, including the following:
Read and understand all instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water such as near a bath tub, wash bowl, kitchen
sink, laundry tub or swimming pool, or in a wet basement or shower.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
Slots and openings in the back or bottom of the telephone base, handset and
pendant are provided for ventilation. To protect them from overheating, these
openings must not be blocked by placing the product on a soft surface such as
a bed, sofa or rug. This product should never be placed near or over a radiator
or heat register. This product should not be placed in any area where proper
ventilation is not provided.
This product should be operated only from the type of power source indicated on
the marking label. If you are not sure of the type of power supply in your home or
office, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not install this product where
the cord may be walked on.
Never push objects of any kind into this product through the slots in the telephone
base or handset because they may touch dangerous voltage points or create a
short circuit. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to
an authorized service facility. Opening or removing parts of the telephone base or
handset other than specified access doors may expose you to dangerous voltages
or other risks. Incorrect reassembling can cause electric shock when the product
is subsequently used.
Do not overload wall outlets and extension cords.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Appendix
142
Unplug this product from the wall outlet and refer servicing to an authorized
service facility under the following conditions:
When the power supply cord or plug is damaged or frayed.
If liquid has been spilled onto the product.
If the product has been exposed to rain or water.
If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operation instructions.
Improper adjustment of other controls may result in damage and often requires
extensive work by an authorized technician to restore the product to normal
operation.
If the product has been dropped and the telephone base/handset/pendant has
been damaged.
If the product exhibits a distinct change in performance.
Avoid using a telephone (other than cordless) during an electrical storm. There is
a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain
circumstances, a spark may be created when the adapter is plugged into the power
outlet, or when the handset or pendant is replaced in its cradle. This is a common
event associated with the closing of any electrical circuit. The user should not plug
the phone into a power outlet, and should not put a charged handset or pendant
into its cradle, if the phone is located in an environment containing concentrations
of flammable or flame-supporting gases, unless there is adequate ventilation. A
spark in such an environment could create a fire or explosion. Such environments
might include: medical use of oxygen without adequate ventilation; industrial gases
(cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
Only put the handset of your telephone next to your ear when it is in normal talk mode.
The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
SAVE THESE INSTRUCTIONS
12.
•
•
•
•
•
•
13.
14.
15.
16.
Important safety instructions
Appendix
143
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity,
led a multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug
Administration, WTR recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a
breast pocket, when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other
persons using wireless telephones.
Note: The CareLineTM transmitter is a wireless telephone, and it should not be used
in the pendant form (hanging from a necklace over the heart) by persons wearing
pacemakers. Pacemaker patients should use the CareLineTM product in belt-clip
form only.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset/pendant and telephone
base can communicate over only a certain distance - which can vary with the locations
of the telephone base and handset, the weather, and the layout of your home or office.
When the handset is out of range, the handset displays Out of range OR Base no power.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call
may not connect well when you press . Move closer to the telephone base, then press
to answer the call.
If the handset moves out of range during a telephone conversation, there may be
interference. To improve reception, move closer to the telephone base.
ECO mode
This power conserving technology reduces power consumption for optimal battery
performance. The ECO mode activates automatically whenever the handset is
synchronized with the telephone base.
•
•
•
Appendix
144
Energy-saving charging mode
When this mode is activated, all telephone functions, except handset battery charging,
will be disabled.
To activate the energy-saving charging mode:
Unplug the telephone base power adapter from the power outlet. Make sure all
handsets are plugged with charged batteries.
While you press and hold FIND HS, plug the telephone base power adapter back
to the power outlet.
After about 20 seconds, when the IN USE light starts flashing, release FIND HS
and then press it again within 2 seconds.
When the phone successfully enters the energy-saving mode, the IN USE light
turns off and all handsets display To register HS, see manual.
When the phone fails to enter this mode, repeat Step 1 through Step 3 above.
Note: The telephone base will be powered up as normal if you fail to press FIND HS
within 2 seconds in Step 3.
To deactivate the energy-saving charging mode:
Unplug the telephone base adapter from the power outlet, then plug it back in.
Then the telephone base is powered up as normal.
Register your handset and pendant back to the telephone base. See
pages 15 through 17 for registration instructions.
Maintenance
Taking care of your telephone
Your telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your
telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the
rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub
or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment.
For your own safety, take caution when using electrical appliances during storms.
1.
2.
3.
1.
2.
Appendix
145
Maintenance
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many
years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not
use excess water or cleaning solvents of any kind.
About cordless telephones
Privacy: The same features that make a cordless telephone convenient create
some limitations. Telephone calls are transmitted between the telephone base
and the cordless handset by radio waves, so there is a possibility that the cordless
telephone conversations could be intercepted by radio receiving equipment within
range of the cordless handset. For this reason, you should not think of cordless
telephone conversations as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be
connected to a working electrical outlet. The electrical outlet should not be
controlled by a wall switch. Calls cannot be made from the cordless handset if the
telephone base is unplugged, switched off or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies
that may cause interference to televisions and VCRs. To minimize or prevent such
interference, do not place the telephone base of the cordless telephone near or on
top of a TV or VCR. If interference is experienced, moving the cordless telephone
farther away from the TV or VCR often reduces or eliminates the interference.
Rechargeable batteries: Exercise care in handling batteries in order not to
create a short circuit with conducting material such as rings, bracelets and keys.
The battery or conductor may overheat and cause harm. Observe proper polarity
between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a
safe manner. Do not burn or puncture the battery. Like other batteries of this type, if
burned or punctured, they could release caustic material which could cause injury.
•
•
•
•
•
Remember that electrical appliances can cause serious injury if used when you
are wet or standing in water. If the telephone base should fall into water, DO NOT
RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE
CORD FROM THE WALL. Then remove the telephone by the unplugged cords.
Appendix
146
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that
VTech Communications, Inc. is voluntarily participating in an industry
program to collect and recycle these batteries at the end of their useful
lives, when taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used
nickel-metal hydride batteries into the trash or municipal waste, which
may be illegal in your area.
VTech’s participation in RBRC® makes it easy for you to drop off the
spent battery at local retailers participating in the RBRC® program or at
authorized VTech product service centers. Please call
1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and
disposal bans/restrictions in your area. VTech’s involvement in this
program is part of its commitment to protecting our environment and
conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery
Recycling Corporation.
The RBRC® seal on the lithium-ion battery indicates that VTech
Communications, Inc. is voluntarily participating in an industry program
to collect and recycle these batteries at the end of their useful lives,
when taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used
lithium-ion batteries into the trash or municipal waste, which may be
illegal in your area.
VTech’s participation in RBRC® makes it easy for you to drop off the
spent battery at local retailers participating in the RBRC® program or at
authorized VTech product service centers. Please call
1 (800) 8 BATTERYTM for information on Li-ion battery recycling and
disposal bans/restrictions in your area. VTech’s involvement in this
program is part of its commitment to protecting our environment and
conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery
Recycling Corporation.
Appendix
147
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of
purchase (“Consumer” or “you”) that the Product and all accessories provided in
the sales package (“Product”) are free from defects in material and workmanship,
pursuant to the following terms and conditions, when installed and used normally and
in accordance with the Product operating instructions. This limited warranty extends
only to the Consumer for Products purchased and used in the United States of
America and Canada.
What will VTech do if the Product is not free from defects in materials and
workmanship during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will
repair or replace at VTech’s option, without charge, a Materially Defective Product.
If we repair the Product, we may use new or refurbished replacement parts. If we
choose to replace the Product, we may replace it with a new or refurbished Product
of the same or similar design. We will retain defective parts, modules, or equipment.
Repair or replacement of the Product, at VTech’s option, is your exclusive remedy.
VTech will return the repaired or replacement Products to you in working condition.
You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of
purchase. If VTech repairs or replaces a Materially Defective Product under the terms
of this limited warranty, this limited warranty also applies to repaired or replacement
Product for a period of either (a) 90 days from the date the repaired or replacement
Product is shipped to you or (b) the time remaining on the original one-year warranty;
whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
Product that has been subjected to misuse, accident, shipping or other physical
damage, improper installation, abnormal operation or handling, neglect, inundation,
fire, water or other liquid intrusion; or
Product that has been damaged due to repair, alteration or modification by anyone
other than an authorized service representative of VTech; or
Product to the extent that the problem experienced is caused by signal conditions,
network reliability, or cable or antenna systems; or
Product to the extent that the problem is caused by use with non-VTech accessories; or
Product whose warranty/quality stickers, product serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
Product purchased, used, serviced, or shipped for repair from outside the United
States of America or Canada, or used for commercial or institutional purposes
(including but not limited to Products used for rental purposes); or
Product returned without a valid proof of purchase (see item 2 on the next page); or
Charges for installation or set up, adjustment of customer controls, and installation
or repair of systems outside the unit.
1.
2.
3.
4.
5.
6.
7.
8.
Appendix
148
How do you get warranty service?
To obtain warranty in the United States of America, please visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or dial 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the
Product’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during
transit and transportation and are responsible for delivery or handling charges incurred
in the transport of the Product(s) to the service location. VTech will return repaired
or replaced Product under this limited warranty. Transportation, delivery or handling
charges are prepaid. VTech assumes no risk for damage or loss of the Product
in transit. If the Product failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, VTech will notify you and
will request that you authorize the cost of repair prior to any further repair activity. You
must pay for the cost of repair and return shipping costs for the repair of Products that
are not covered by this limited warranty.
What must you return with the Product to get warranty service?
Return the entire original package and contents including the Product to the VTech
service location along with a description of the malfunction or difficulty; and
Include a “valid proof of purchase” (sales receipt) identifying the Product purchased
(Product model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It
supersedes all other written or oral communications related to this Product. VTech
provides no other warranties for this Product. The warranty exclusively describes all of
VTech’s responsibilities regarding the Product. There are no other express warranties.
No one is authorized to make modifications to this limited warranty and you should not
rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may
also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited
to one year from the date of purchase. Some states/provinces do not allow limitations on
how long an implied warranty lasts, so the above limitation may not apply to you. In no
event shall VTech be liable for any indirect, special, incidental, consequential, or similar
damages (including, but not limited to lost profits or revenue, inability to use the Product
or other associated equipment, the cost of substitute equipment, and claims by third
parties) resulting from the use of this Product. Some states/provinces do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
1.
2.
3.
Limited warranty
Appendix
149
FCC Part 15
This equipment has been tested and found to comply with the requirements for a
Class B digital device under Part 15 of the Federal Communications Commission
(FCC) rules. These requirements are intended to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation. Privacy of communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio
frequency energy that can be safely absorbed by a user or bystander according to the
intended usage of the product. This product has been tested and found to comply with
the FCC criteria. The handset may be safely held against the ear of the user.
Caution: To maintain the compliance with the FCC’s RF exposure guideline, the
telephone base shall be installed and used such that parts of the user’s body other than
the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
For body worn operation, this pendant has been tested and meets the FCC RF
exposure guidelines when used with the Vtech accessories supplied or designated
for this product. Use of other accessories may not ensure compliance with FCC RF
exposure guidelines.
•
•
•
•
FCC, ACTA and IC regulations
Appendix
150
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements
adopted by the Administrative Council for Terminal Attachments (ACTA). The label on
the back or bottom of this equipment contains, among other things, a product identifier
in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone
service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone
network must comply with applicable Part 68 rules and technical requirements adopted
by ACTA. A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also compliant. An
RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for
two lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you
may connect to your telephone line and still have them ring when you are called. The
REN for this product is encoded as the 6th and 7th characters following the US: in the
product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum
of all RENs should be five (5.0) or less. For more information, contact your telephone
service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm
dialing equipment connected to your telephone line, ensure the connection of this
equipment does not disable your alarm equipment. If you have questions about what will
disable alarm equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until
the problem has been corrected. Repairs to this telephone equipment can only be
made by the manufacturer or its authorized agents. For repair procedures, follow the
instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service
provider may temporarily discontinue your telephone service. The telephone service
provider is required to notify you before interrupting service. If advance notice is not
practical, you will be notified as soon as possible. You will be given the opportunity
to correct the problem and the telephone service provider is required to inform you of
your right to file a complaint with the FCC. Your telephone service provider may make
changes in its facilities, equipment, operation, or procedures that could affect the
proper functioning of this product. The telephone service provider is required to notify
you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency
telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test
emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
FCC, ACTA and IC regulations
Appendix
151
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference, including
interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the
Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN
is an indication of the maximum number of devices allowed to be connected to a
telephone interface. The termination on an interface may consist of any combination
of devices subject only to the requirement that the sum of the RENs of all the devices
does not exceed five.
This product meets the applicable Industry Canada technical specifications.
FCC, ACTA and IC regulations
Appendix
152
Technical specifications
Frequency control Crystal controlled PLL synthesizer
Transmit
frequency
Telephone base: 1921.536-1928.448 MHz
Handset: 1921.536-1928.448 MHz
Pendant: 1921.536-1928.448 MHz
Channels 5
Nominal effective
range
Maximum power allowed by FCC and IC. Actual operating range
may vary according to environmental conditions at the time of use.
Power
requirements
Telephone base: 6V DC @ 400mA
Handset charger: 6V AC @ 300mA
Handset battery: 2.4V Ni-MH
Pendant charger: 6V DC @ 400mA
Pendant battery: 3.7V Li-ion
Memory Phonebook: 50 memory locations; up to 30 digits and 15 characters
Caller ID log: 50 memory locations; up to 24 digits and 15 characters
153
Index
A
Add a handset 15
Add a pendant 16
Add a photo 31
Add a reminder 92-95
Announcement 99-101
Answer a call 51
Answering system and
voicemail 109
Answering system
operation 109–118
Answering system
settings 98–108
Answer on/off 102-103
Audio Assist 53
B
Battery 2, 3, 7, 8, 129, 130
C
Call intercept 112
Call screening 104, 111
Caller ID 36, 44, 84–91
Chain dialing 59
Check voicemail 58
Clear voicemail indicators 42
Clock 35
D
Date and time 35
Delete a phonebook entry 79
Delete a photo speed dial
entry 83
Delete caller ID log entries 91
Delete messages 113, 114, 115
Deregister all devices 18
Dial a phonebook entry 77
Dial mode 46, 57
Dialing options 88
Display screen
messages 91, 122–125
E
ECO mode 143
Edit a phonebook entry 78
Edit a photo speed dial entry 82
End a call 51
Equalizer 52
F
Find handset 62
H
Handset battery charging 7
Handset battery installation 3
Handset charger installation 4
Handset icons 128
Handset layout 24–26
Handset lights 126
Handset locator 62
Happy message 49
Home area code 45
I
Icons 128
Intercom 64–72
J
Join a call 63
K
Key tone 43
L
LCD language 38
Lights 126, 127
Limited warranty 147–148
154
Index
M
Maintenance 144
Make a call 50
Memo 116
Menu 32
Message alert tone 107, 112
Message capacity 110
Message playback 113–114
Message recording time 108
Missed call indicator 86
Mute 54
N
Number of rings 105
O
Operating range 143
Operation 50-62, 109-118
P
Pendant attachment 6
Pendant battery charging 8
Pendant charger installation 5
Pendant layout 23
Phonebook 73–79
Photo speed dial 27–31, 80-83
Play messages 113–114
Q
Quiet mode 47
R
Record an announcement 99
Redial 56-57
Registration 15-17
Reminder 92–97
Remote access 106, 117-118
Rename 43
Review phonebook 76
Review reminders 96
Review the caller ID log 87
Ringer silencing 55
Ringer tone 34
Ringer volume 33
S
Save a caller ID log entry 90
Screen messages 91, 122-125
Set date and time 35
Settings 27-49, 98-108
Share a call 63
Speakerphone 51
Speed dial 27–31, 80–83
T
Tabletop 9-12
Talking digit 39
Technical specifications 152
Telephone base icons 128
Telephone base installation 1
Telephone base layout 19–22
Telephone base lights 126
Tone dialing 46, 57
Transfer a call 60-61, 69-72
Troubleshooting 131–140
V
Voice Announce caller ID 36
Voice command 48, 119–121
Voicemail 14, 40-41, 58, 109, 110
Volume 33, 54, 111, 113, 114
W
Wall mount 9–12
Warranty 147–148
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
VTech is the registered trademark of VTech Holdings Limited.
Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD.
All rights reserved. Version 3 08/13.
91-007054-010-100

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