Vtech Ds3211 2 Users Manual

DS3211-2 to the manual 10148a3c-9c55-4159-98a9-0e05a5ccd9e9

2015-03-12

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User’s manual

w w w.v t e c h p h o n e s . c o m

Model: DS3211-2

Congratulations

on purchasing your new VTech product. Before using this telephone, please

read the Important safety instructions on page 39 of this manual.

This manual has all the feature operations and troubleshooting necessary

to install and operate your new VTech telephone. Please review this manual

thoroughly to ensure proper installation and operation of this innovative and

feature rich VTech product. For support, shopping, and everything new at

VTech, visit our website at www.vtechphones.com. In Canada, please visit

www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes and

encourages the use of products that save energy and help protect our

environment. We are proud to mark this product with the ENERGY

STAR® label indicating it meets the latest energy efciency guidelines.

Compatible with

Hearing Aid T-Coil

TIA-1083

Telephones identied with this logo have reduced noise and

interference when used with most T-coil equipped hearing aids and

cochlear implants. The TIA-1083 Compliant Logo is a trademark of

the Telecommunications Industry Association. Used under license.

Table of contents

Getting started .........................1

Parts checklist ............................1

Telephone base and charger

installation ...............................2

Battery installation and

charging ..................................3

Handset layout ...........................4

Telephone base layout ...............6

Telephone settings ..................7

Ringer volume ............................7

Ringer tone .................................7

Key tone .....................................7

LCD language ............................8

Set date/time ..............................8

Clear voicemail ...........................9

Set voicemail ..............................10

Home area code .........................11

Telephone operation ................12

Make a call ................................12

Predial a call ...............................12

Answer a call ..............................12

End a call ....................................12

Speakerphone ...........................12

Volume .......................................12

Mute ...........................................13

Ringer mute ................................13

Call waiting .................................13

Find handset...............................13

Chain dialing...............................14

Redial list ....................................15

Dial a redial entry .......................15

Delete from redial .......................15

Voicemail ....................................15

Multiple handset use ..................16

Intercom .....................................16

Answer an incoming call

during an intercom call ............16

Share an outside call ..................17

Directory .....................................18

Store a directory entry ................19

Character chart ..........................20

Search the directory ...................21

Alphabetical search ....................21

Dial a directory entry ..................21

Edit a directory entry ..................22

Delete from the directory ............22

About caller ID ............................23

Call log .......................................24

Missed calls indicator ................24

Review the call log ....................25

Make a call log entry ready

to dial ......................................25

Dial a call log entry ....................25

Save a call log entry to the

directory ..................................26

Delete from the call log ..............26

Call log display screen

messages ................................27

Appendix ...................................28

Handset display screen

messages ................................28

Handset and telephone base

indicators ................................30

Battery ........................................31

Expand your telephone

system .....................................32

Add and register a handset

(optional) .................................32

Replace a handset .....................33

Troubleshooting ..........................34

Important safety instructions ......39

Operating range .........................40

Maintenance ...............................40

About cordless telephones.........41

The RBRC® seal .........................41

Warranty .....................................42

FCC, ACTA and IC regulations ...44

Technical specications .............46

Index ..........................................47

Telephone line cord

Parts checklist

Your telephone contains the following items. Save your sales receipt and

original packaging in the event warranty service is necessary.

Handsets (2)

Telephone base

Charger and

charger adapter

Battery compartment covers (2)

Batteries (2)

Telephone base

power adapter

User’s manual

To purchase replacement batteries or power adapters, visit our website

at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.

vtechcanada.com or call 1 (800) 267-7377.

Getting started

Telephone base and charger installation

Install the telephone base and charger as shown below. The telephone base

is designed for tabletop use only.

Make sure that the electrical outlet is not controlled by a wall switch.

If you subscribe to digital subscriber line (DSL) high-speed Internet service

through your telephone line, you must install a DSL lter between the

telephone line cord and the telephone wall jack. The lter prevents noise and

caller ID problems caused by DSL interference. Contact your DSL service

provider for more information about DSL lters.

Getting started

Use only the power adapters supplied with this product. To order a

replacement, visit our website at www.vtechphones.com or call 1 (800) 595-

9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

The power adapters are intended to be correctly oriented in a vertical or

oor mount position. The prongs are not designed to hold the plug in place if

it is plugged into a ceiling or an under-the-table/cabinet outlet.

•

Telephone base

Telephone line cord

Telephone

base power

adapter

Telephone

wall jack

If you have DSL

high speed

Internet service,

a DSL filter (not

included) is

required.

Charger

adapter

Charger

Electrical outlet

not controlled by

a wall switch

Getting started

When the screen shows LOW BATTERY, the backlight is disabled

(except the speakerphone and voicemail lights).

If the handset will not be used for a long time, disconnect and remove the

battery to prevent possible leakage.

To purchase replacement batteries, visit our website at www.vtechphones.

com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or

call 1 (800) 267-7377.

•

Battery installation and charging

Install the battery as shown below. After installing the battery, you may be able

to make and receive short calls. For best performance, charge the handset

for at least 16 hours before use. When not in use, place the handset in the

telephone base or charger. See page 31 for battery operating times.

Battery indicators Battery status Action

The screen is blank. Battery has no charge

and the handset cannot

be used.

Charge until the screen shows

LOW BATTERY (at least 10

minutes).

The screen shows

PLACE IN CHARGER

and ashes.

Battery has very little

charge and the handset

cannot be used.

Charge until the screen shows

LOW BATTERY (about four

minutes).

The screen shows

LOW BATTERY,

ashes, and the

handset beeps.

Battery has enough

charge to be used for a

short time.

Charge until the screen shows

HANDSET X (about one

hour).

The screen shows

HANDSET X.

Battery is charged. To keep the battery charged,

place it in the telephone base

or charger when not in use.

If the battery compartment cover is on the handset, press the indentation

and slide the cover to remove.

Plug the battery connector securely into the socket inside the handset

battery compartment, matching the color-coded label.

Place the battery with the label THIS SIDE UP facing up and the wires inside

the battery compartment.

Align the cover at against the battery compartment, then slide it towards the

center of the handset until it clicks into place.

Charge the handset by placing it in the telephone base or charger. The

CHARGE light is on when the handset charges.

134

CHARGE

light

Getting started

Handset layout

CID / (caller ID)

When the telephone is not in use, press to review

the call log (page 25).

While in a menu, press to scroll down.

During a call, press to lower the listening volume

(page 12).

PLAY/MENU/SELECT

Press to play voicemail messages (page 15).

Press to show the menu.

While in a menu, press to select an item, or save an

entry or setting.

CHARGE light

On when the handset is charging in the telephone

base or charger (page 3).

While reviewing a call log entry, press repeatedly to

add or remove 1 in front of the telephone number

before dialing or saving it in the directory (page 25).

(Speakerphone)

Press to make or answer a call using the

speakerphone (page 12).

During a call, press to switch between

speakerphone and handset (page 12).

/ FLASH

Press to make or answer a call (page 12).

During a call, press to receive an incoming call

when you receive a call waiting alert (page 13).

REDIAL/PAUSE

Press to review the redial list (page 15).

While dialing or entering numbers into the directory,

press and hold to insert a dialing pause (page 19).

ERASE

Press to erase a voicemail message (page 15).

Getting started

Handset layout

OFF/CLEAR

During a call, press to hang up (page 12).

While the handset is ringing, press to silence the

ringer temporarily (page 13).

Press and hold while the telephone is not in use to

erase the missed calls indicator (page 24).

While in a menu, press to exit without making

changes.

MUTE/REMOVE

While on a call, press to mute the microphone

(page 13).

While reviewing the call log, redial list or directory,

press to delete an individual entry (page 26,

page 15 and page 22 respectively).

Press to delete digits when predialing (page 12).

INT (intercom)

Press to initiate an intercom conversation or transfer

a call (page 16).

/ p (Directory)

When the telephone is not in use, press to enter the

directory (page 21).

While in a menu, press to scroll up.

During a call, press to raise the listening volume

(page 12).

Press repeatedly to show other dialing options when

reviewing a call log entry (page 25).

SKIP

Press to skip to the next voicemail message (page 15).

VOICEMAIL

Press to dial to the voicemail service provider for

access to your voicemail message (page 15).

Getting started

FIND HANDSET

Press to page all system handsets.

IN USE light

Flashes when there is an incoming call, or

another telephone is in use on the same line.

On when a system handset is in use.

VOICEMAIL light

Flashes when you have new voicemail, a service offered

by your telephone company.

Telephone base layout

Telephone settings

Ringer volume

You can set the ringer volume or turn the ringer off.

Press PLAY/MENU/SELECT to show the menu when the

handset is not in use.

Press or to select >RINGER VOLUME, then press

PLAY/MENU/SELECT.

Press or to adjust the volume. A sample of each

ringer volume plays as you scroll through the choices.

Press PLAY/MENU/SELECT to conrm your selection.

RINGER VOLUME

>RINGER VOLUME

RINGER TONE

Setting the volume to the lowest level turns off the ringer. A ringer off icon

appears.

Ringer tone

You can choose from different ringer tones.

Press PLAY/MENU/SELECT to show the menu when the

handset is not in use.

Press or to select >RINGER TONE, then press

PLAY/MENU/SELECT.

Press or to select the desired ringer tone. A

sample of each ringer tone plays as you scroll through

the choices.

Press PLAY/MENU/SELECT to conrm your selection.

RINGER TONE

>RINGER TONE

KEY TONE

If you turn off the ringer volume, you will not hear ringer tone samples.

Key tone

You can turn the key tone on or off.

Press PLAY/MENU/SELECT to show the menu when the

handset is not in use.

Press or to select >KEY TONE, then press

PLAY/MENU/SELECT.

Press or to choose ON or OFF.

Press PLAY/MENU/SELECT to conrm your selection.

>KEY TONE

LCD LANGUAGE

KEY TONE

Telephone settings

LCD language

You can select ENGLISH, FRANÇAIS or ESPAÑOL to be

used in all screen displays.

Press PLAY/MENU/SELECT to show the menu when the

handset is not in use.

Press or to select >LCD LANGUAGE, then press

PLAY/MENU/SELECT.

Press or to scroll through the choices.

Press PLAY/MENU/SELECT to conrm your selection.

Set date/time

If you subscribe to caller ID service, the day, month and time are set

automatically with each incoming call. To set the date and time manually:

Press PLAY/MENU/SELECT to show the menu when the

handset is not in use.

Press or to select >SET DATE/TIME, then press

PLAY/MENU/SELECT.

Press the dialing keys (0-9) to enter a two-digit number

or press or until the screen displays the correct

value. Press PLAY/MENU/SELECT to advance.

Repeat step 3 until the date and time are set.

>LCD LANGUAGE

SET DATE/TIME

LCD LANGUAGE

ENGLISH

>SET DATE/TIME

CLR VOICEMAIL

SET DATE

12/25/08

SET TIME

03:18 AM

Telephone settings

Clear voicemail

If you subscribe to voicemail service offered by your telephone company,

NEW VOICEMAIL and will appear on the handsets, and the VOICEMAIL

lights on the handsets and telephone base ash when you have new

voicemail messages. Contact your local telephone company for more

information and assistance about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on the

handsets and telephone base turn off automatically.

Use the clear voicemail feature when the telephone indicates that there is

new voicemail but there is none (for example, when you have accessed your

voicemail while away from home). Clearing the voicemail waiting indicator

only turns off the indicators; it does not delete your voicemail messages. As

long as you have new voicemail messages, your local telephone company

continues to send the signal to turn on the indicators.

To manually turn off these indicators:

Press PLAY/MENU/SELECT to show the menu when the

handset is not in use.

Press or to select >CLR VOICEMAIL, then press

PLAY/MENU/SELECT. The screen shows TURN OFF

INDICATOR?

Press PLAY/MENU/SELECT to conrm your selection.

>CLR VOICEMAIL

SET VOICEMAIL

TURN OFF

INDICATOR?

Your telephone service provider might alert you to new messages with a

stutter (broken) dial tone. Contact your service provider for details.

Telephone settings

Set voicemail

If you subscribe to voicemail service provided by your local telephone

company, this feature enables you to program your voicemail function codes

so you can easily access the voicemail features. Before completing these

steps, be sure to have your access number and password (provided by

your local telephone company) to access your voicemail. Contact your local

telephone company for more details about voicemail.

To program the voicemail function codes:

Press PLAY/MENU/SELECT to show the menu when the handset is not in use.

Press or to select >SET VOICEMAIL, then press

PLAY/MENU/SELECT.

Press or to select one of the following options, then

press PLAY/MENU/SELECT.

ACCESS NUMBER

PASSWORD

PLAY

SKIP

ERASE

Use the dialing keys to enter the corresponding code for

ACCESS NUMBER, PASSWORD, PLAY, SKIP or ERASE.

Press MUTE/REMOVE to delete a digit.

Press and hold MUTE/REMOVE to delete the entire entry.

Press PLAY/MENU/SELECT to conrm.

To program a pause:

Press PLAY/MENU/SELECT to show the menu when the handset is not in use.

Press or to select >SET VOICEMAIL, then press PLAY/MENU/SELECT.

Press or to select >ACCESS NUMBER, then press PLAY/MENU/SELECT.

The blinking cursor should be at the end of your access number.

Press and hold REDIAL/PAUSE until a p appears.

Press PLAY/MENU/SELECT to conrm.

•

>SET VOICEMAIL

HOME AREA CODE

>ACCESS NUMBER

PASSWORD

A single pause is automatically programmed between the access number

and the password when you program your VOICEMAIL button so that your

voicemail service will recognize your password. Depending on your voicemail

service, you may need to program an extra pause between the access

number and your password.

Telephone settings

Home area code

If you dial your local calls using only seven digits (area code not required),

you can program your home area code so that when you receive a call within

your local area, the telephone number is automatically stored without the

area code in the call log.

Press

PLAY/MENU/SELECT

to show the menu when the

handset is not in use.

Press or to select >HOME AREA CODE, then

press

PLAY/MENU/SELECT

. The stored home area code

appears with the last digit ashing.

Use the dialing keys to enter the desired home area code.

Press MUTE/REMOVE to delete a digit.

Press and hold MUTE/REMOVE to delete the entire entry.

Press

PLAY/MENU/SELECT

to conrm.

•

If, in the future, your telephone company requires you to dial the area code

when making a local call, or if you move to an area that requires it, delete the

home area code you have already programmed by pressing MUTE/REMOVE.

After you have deleted the programmed home area code, ___ appears.

>HOME AREA CODE

Directory

The directory can store up to 50 entries with up to 30

digits for each phone number and 15 characters for

each name.

Directory entries are shared by all system handsets. Any

additions, deletions or edits made on one handset affect

the directory on all handsets.

When there are no records in the directory, the screen

shows DIRECTORY EMPTY.

When the directory is full and you try to save an entry,

the screen shows LIST FULL.

If you try to save a number already stored in the

directory, the screen shows ALREADY SAVED.

If the telephone number in the directory exceeds 15

digits, <* appears in front of the telephone number.

Press * to move towards the end of the telephone

number or press # to move towards the beginning of the

telephone number.

Only one handset can review the directory at a time.

If a handset tries to enter the directory while another

handset is already in it, NOT AVAILABLE AT THIS TIME

appears.

•

•ELIZABETH JONES

<* 800123456 #>

ELIZABETH JONES

123456789012 #>

ELIZABETH JONES

<* 180012345678

ALREADY SAVED

LIST FULL

DIRECTORY EMPTY

Telephone operation

Store a directory entry

Use the following steps to store an entry in the directory.

Press PLAY/MENU/SELECT when the handset is not in

use.

Press or to select >DIRECTORY and then press

PLAY/MENU/SELECT.

Press or to select >STORE, then press

PLAY/MENU/SELECT. The screen shows

ENTER NUMBER.

Use the dialing keys to enter the number.

Press MUTE/REMOVE to backspace and erase

a digit.

Press and hold MUTE/REMOVE to erase the

entire entry.

Press to move the cursor to the left or to the right.

Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

- OR-

Copy a number from the redial list by pressing REDIAL/PAUSE and then

, or REDIAL/PAUSE to select a number. Press PLAY/MENU/SELECT to

copy the number.

Press PLAY/MENU/SELECT to move to the name. The

screen shows ENTER NAME.

Use the dialing keys (see page 20) to enter the name.

Press MUTE/REMOVE to backspace and erase a character.

Press and hold MUTE/REMOVE to erase the entire entry.

Press to move the cursor to the left or to the right.

Press # to add a space.

Press PLAY/MENU/SELECT to conﬁrm.

•

>STORE

REVIEW

>DIRECTORY

CALL LOG

ENTER NUMBER

ENTER NAME

Telephone operation

Character chart

Use the dial pad and the chart below to enter a name (up to 15 characters).

Each press of a particular key causes the characters to be displayed in the

following order:

Number

key

Characters by number of key presses

1 2 3 4 5 6 7 8 9

11 # ,, - . &

2A B C 2 a b c

3D E F 3 d e f

4G H I 4 g h i

5J K L 5 j k l

6M N O 6 m n o

7P Q R S 7 p q r s

8T U V 8 t u v

9W X Y Z 9 w x y z

* *? ! / ( ) @

#space

When entering a name in the directory, the rst letter of each word is

automatically capitalized.

Telephone operation

Search the directory

Entries are sorted alphabetically. To search the directory:

Press when the handset is not in use.

-OR-

Press PLAY/MENU/SELECT when the handset is

not in use. >DIRECTORY is displayed. Press

PLAY/MENU/SELECT twice.

Press or to browse the directory.

Alphabetical search

To start an alphabetical search:

Press when the handset is not in use.

-OR-

Press PLAY/MENU/SELECT when the handset is not in use. >DIRECTORY

is displayed. Press PLAY/MENU/SELECT twice.

Use the dialing keys to enter the letters associated with the name. For

example, if you have name entries Jenny, Kristen and Linda in your directory,

press 5 (JKL) once to nd Jenny, twice to nd Kristen, or three times to

nd Linda. If there is no name entry matching your search, the next closest

match in alphabetical order appears. If necessary, use or to browse.

Dial a directory entry

Press when the handset is not in use.

-OR-

Press PLAY/MENU/SELECT when the handset is not in use. >DIRECTORY

is displayed. Press PLAY/MENU/SELECT twice.

Press or , or use the alphabetical search to browse.

Press /FLASH or .

>REVIEW

STORE

VTECH

800-595-9511

Telephone operation

Edit a directory entry

Use the following steps to edit an entry in the directory.

Press when the handset is not in use.

-OR-

Press PLAY/MENU/SELECT when the handset is not in use. >DIRECTORY

is displayed. Press PLAY/MENU/SELECT twice.

Press or , or use the alphabetical search to browse (see page 21).

Press PLAY/MENU/SELECT to select an entry. The

screen shows EDIT NUMBER. If the number has more

than 11 digits, EDIT NUMBER will not be displayed.

Use the dialing keys to edit the number.

Press MUTE/REMOVE to backspace and erase a digit.

Press and hold MUTE/REMOVE to erase the entire entry.

Press to move the cursor to the left or to the right.

Press and hold REDIAL/PAUSE to insert a dialing

pause (a p appears).

Press PLAY/MENU/SELECT to move to the name. The

screen shows EDIT NAME.

Use the dialing keys (see page 20) to edit the name.

Press MUTE/REMOVE to backspace and erase a character.

Press and hold MUTE/REMOVE to erase the entire entry.

Press to move the cursor to the left or to the right.

Press # to add a space.

Press PLAY/MENU/SELECT to save.

Delete from the directory

Press when the handset is not in use.

-OR-

Press PLAY/MENU/SELECT when the handset is not in use. >DIRECTORY

is displayed. Press PLAY/MENU/SELECT twice.

Press or , or use the alphabetical search to browse.

Press MUTE/REMOVE to remove the selected entry.

•

EDIT NUMBER

595-9511_

EDIT NAME

VTECH_

Telephone operation

About caller ID

This product supports caller ID services provided by most local telephone

service companies. Depending on your service subscription, you may see

the caller’s number, or the caller’s name and number that are sent by the

telephone company after the rst or second ring. Caller ID enables you to see

the name, number, date and time of calls.

Caller ID with call waiting lets you see the name and telephone number of the

caller before answering the telephone while on another call.

It may be necessary to change your telephone service to use this feature.

Contact your telephone company if:

You have both caller ID and call waiting, but as separate services ( you may

need to combine these services).

You have only caller ID service, or only call waiting service.

You do not subscribe to caller ID or call waiting services.

There are fees for caller ID services. In addition, services may not be

available in all areas.

This product can provide information only if both you and the caller are

in areas offering caller ID service and if both telephone companies use

compatible equipment. The time and date are sent by the telephone company

along with the call information.

You can use this product with regular caller ID service, or you can use this

product’s other features without subscribing to either caller ID or combined

caller ID with call waiting service.

•

Telephone operation

Call log

If you subscribe to caller ID service, information about each caller appears

after the rst or second ring. If you answer a call before the caller information

appears on the screen, it will not be saved in the call log.

The call log stores up to 50 entries. Each entry has up to 24 digits for the

phone number and 15 characters for the name. If the phone number has

more than 15 digits, only the last 15 digits appear. If the name has more

than 15 characters, only the rst 15 characters are shown and saved in the

call log.

You can review, redial, and copy an entry into the directory.

Entries appear in reverse chronological order.

When the call log is full, the oldest entry is deleted to

make room for new incoming call information.

XX MISSED CALL(S) shows when there are new call

log entries (including missed and unreviewed calls).

CALL LOG EMPTY shows when there are no records

in the call log.

Only one handset can review the call log at a time. If a

handset tries to enter the call log while another handset is

already in it, NOT AVAILABLE AT THIS TIME appears.

•

Caller ID information may not be available for every incoming call. Callers

may intentionally block their names and/or telephone numbers.

For call log entries with numbers between 16 and 24 digits, in order to view

the entire number, you must save the entry to the directory (see page 26).

If the phone number has more than 24 digits, it is not saved or shown in the

call log.

•

HANDSET X

XX MISSED CALLS

CALL LOG EMPTY

Missed calls indicator

When there are unreviewed calls in the call log, the

handset shows XX MISSED CALL(S).

Each time you review a call log entry marked NEW, the

number of missed calls decreases by one.

When you have reviewed all the missed calls, the missed

calls indicator no longer shows.

If you do not want to review the missed calls one by one,

press and hold OFF/CLEAR to erase the missed calls

indicator. All the entries are then considered old and kept

in the call log.

HANDSET X

XX MISSED CALLS

VTECH

800-595-9511

NEW

3:45AM 1/02

Telephone operation

VTECH

800-595-9511

3:45 AM 1/02

>CALL LOG

RINGER VOLUME

Review the call log

Press CID when the handset is not in use.

Press or to browse through the call log.

-OR-

Press PLAY/MENU/SELECT when the handset is not in

use.

Press or to select >CALL LOG, then press

PLAY/MENU/SELECT

3. >REVIEW is displayed. Press PLAY/MENU/SELECT.

Press or to browse through the call log.

The name (if available), telephone number, date and time of all incoming

calls are shown on the screen.

You hear a double beep when the list reaches the beginning or end of

the call log.

Make a call log entry ready to dial

Although the call log entries received typically have 10 digits (the area code

plus the seven-digit number), in some areas, you may need to dial only the

seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven

digits. You can change the number of digits that you dial from the call log or

store to the directory.

While reviewing the call log, press # repeatedly to show

different dialing options for local and long distance

numbers before dialing or saving the telephone number in

the directory.

Press 1 repeatedly if you need to add or remove 1 in front

of the telephone number before dialing or saving it in the

directory.

When the number is shown in the correct format for

dialing, press /FLASH or to call the number.

Dial a call log entry

When in the call log, press or to browse.

Press /FLASH or to dial the entry.

•

800-595-9511

1-800-595-9511

595-9511

1-595-9511

800-595-9511

1-800-595-9511

595-9511

1-595-9511

Telephone operation

Save a call log entry to the directory

When in the call log, press or to browse.

Press PLAY/MENU/SELECT to select an entry. The

screen displays EDIT NUMBER.

Use the dialing keys to edit the number.

Press MUTE/REMOVE to backspace and erase a digit.

Press and hold MUTE/REMOVE to erase the entire entry.

Press to move the cursor to the left or to the right.

Press and hold REDIAL/PAUSE to insert a dialing

pause (a p appears).

Press PLAY/MENU/SELECT to move to the name. The

screen displays EDIT NAME.

Use the dialing keys (see page 20) to edit the name.

Press MUTE/REMOVE to backspace and erase a character.

Press and hold MUTE/REMOVE to erase the entire entry.

Press to move the cursor to the left or to the right.

Press # to add a space.

Press PLAY/MENU/SELECT to save.

If the entry is already saved in the directory, the handset shows

ALREADY SAVED.

If there is no caller ID information, the handset shows UNABLE TO SAVE.

Delete from the call log

To delete one entry:

When in the call log, press or to browse.

Press MUTE/REMOVE to delete the selected entry.

To delete all entries:

Press PLAY/MENU/SELECT when the handset is not in use.

Press or to select >CALL LOG, then press

PLAY/MENU/SELECT.

Press or to select >DEL ALL CALLS, then press

PLAY/MENU/SELECT.

The screen shows DELETE ALL CALLS? Press

PLAY/MENU/SELECT to confirm.

•

EDIT NUMBER

595-9511_

EDIT NAME

VTECH_

DELETE ALL

CALLS?

Telephone operation

Call log display screen messages

Displays When

PRIVATE NAME The caller is blocking the name.

PRIVATE NUMBER The caller is blocking the telephone number.

PRIVATE CALLER The caller is blocking the name and number.

UNKNOWN NAME This caller’s name is unavailable.

UNKNOWN NUMBER This caller’s number is unavailable.

UNKNOWN CALLER No information is available about this caller.

LONG DISTANCE

L (before the caller’s number)

It is a long distance call.

Appendix

Handset display screen messages

ALREADY SAVED The telephone number entered is already

stored in the directory.

CALL LOG EMPTY There are no call log entries.

CALLING HANDSET X

(for models with three or more handsets)

CALLING OTHER HANDSET

(for models with two handsets)

Calling another handset.

CONNECTING... The cordless handset is searching for the

telephone base.

CHARGING The handset with low battery is recharging.

DIRECTORY EMPTY There are no directory entries.

ENDED You have just ended a call.

HANDSET X IS CALLING

(for models with three or more handsets)

OTHER HANDSET IS CALLING

(for models with two handsets)

Another system handset is calling.

INCOMING CALL There is an incoming call.

INTERCOM The handset is on an intercom call.

INTERCOM ENDED You have just ended an intercom call.

LINE IN USE A system handset or another telephone on the

same line is in use.

LIST FULL The directory is full.

LOW BATTERY The battery needs to be recharged.

MICROPHONE ON MUTE is turned off and the person on the

other end can hear you.

MUTED You have turned off the handset microphone.

The other party cannot hear you but you can

hear the other party.

NEW VOICEMAIL There are new voicemail messages from your

telephone company.

Appendix

Handset display screen messages

NO LINE There is no telephone line connected.

NO SIGNAL, CALL ENDED

Communication between handset and

telephone base is lost during a call.

NOT AVAILABLE

AT THIS TIME

One handset is already viewing the call log

or directory and another handset attempts to

review it.

OUTSIDE CALL Connected to the external call during call

transfer.

**PAGING**

The cordless handset locator is activated.

PHONE The handset is on a call.

PLACE IN CHARGER The battery is very low. Place the handset in

the telephone base or charger for recharging.

RINGER MUTE The ringer is muted temporarily during an

incoming call.

SAVED Your selection has been saved.

SPEAKER The handset speakerphone is in use.

UNABLE TO CALL

TRY AGAIN

You have attempted to make an intercom

call, but the handset you are calling is in the

directory, in the call log, out of range or on an

outside call.

UNABLE TO SAVE You are attempting to save a caller ID entry

with no name or number.

XX MISSED CALLS There are unreviewed calls in your call log.

Appendix

Handset and telephone base indicators

Handset lights

On when the handset speakerphone is in use.

VOICEMAIL Flashes when you have new voicemail from your telephone

company.

CHARGE On when the handset is charging in the telephone base or

charger.

Telephone base lights

IN USE Flashes when there is an incoming call or another

telephone sharing the same line is in use.

On when the handset is in use.

VOICEMAIL Flashes when you have new voicemail from your telephone

company.

(Battery indicator)

Cycles (low, medium, and full) when the handset battery is

charging.

Flashes when the battery is low and needs charging.

Solid when the battery is fully charged.

SPEAKER

Speakerphone is in use.

Handset ringer off.

NEW VOICEMAIL

New voicemail received from the telephone company.

NEW New call log entries.

MUTE Microphone is muted.

Handset icons

Appendix

Battery

It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can

expect the following performance:

Operation Operating time

While in handset use (talking*) Up to eight hours

While in speakerphone mode (talking*) Up to ve hours

While not in use (standby**) Up to six days

*Operating times vary depending on your actual use and the age of the battery.

**Handset is not charging or in use.

The battery needs charging when:

A new battery is installed in the handset.

The handset beeps.

A battery is properly installed and the screen is blank.

LOW BATTERY or PLACE IN CHARGER shows on the handset screen.

CAUTION:

To reduce the risk of re or injury, read and follow these instructions:

Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at

www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call

1 (800) 267-7377.

Do not dispose of the battery(ies) in a re. Check with local waste management codes for

special disposal instructions.

Do not open or mutilate the battery(ies). Released electrolyte is corrosive and might cause

burns or injury to the eyes or skin. The electrolyte might be toxic if swallowed.

Exercise care in handling batteries in order not to create a short circuit with conductive

materials.

Charge the battery(ies) provided with or identied for use with this product only in accordance

with the instructions and limitations specied in this manual.

Observe proper polarity orientation between the battery and metallic contacts.

To prevent re or shock hazard, do not expose this product to water or any type of moisture.

•

Appendix

Expand your telephone system

The handsets provided with your telephone system are pre-registered. Each

handset is assigned a number that shows on the handset display. Additional

handsets registered to the telephone system are assigned in sequential

order. For instance, if the telephone system already has HANDSET 1 and

HANDSET 2, the new registered handset is assigned HANDSET 3. This

telephone system accommodates up to 12 handsets.

Add and register a handset (optional)

To make registration easier, read all of the instructions on this page before

you begin.

You can add new handsets (DS3201, purchased separately) to your

telephone system, but each handset must be registered with the telephone

base before use. When rst purchased, each expansion handset shows

NOT REGISTERED. You may need to charge the handset before

registering to the telephone base. For more details on battery charging, see

the table on page 3.

To register a handset:

Place the unregistered handset in the telephone base or charger. If

PRESS FIND HS 4 SEC ON BASE does

not appear on the handset screen after

a few seconds, remove the handset and

place it in the telephone base or charger

again.

On the telephone base, press and hold

FIND HANDSET for about four seconds

(until the red IN USE light on the telephone

base turns on) and then release the button.

The handset shows PLEASE WAIT... and

it takes up to 60 seconds to complete the

registration. The handset shows

HANDSET X REGISTERED (X represents the handset number assigned)

and you hear a beep when the registration completes.

If the registration fails, the handset shows NOT REGISTERED. To reset

the handset, remove the handset from the telephone base and place it back

in. Try the registration process again.

You cannot register a handset if any other system handset is in use.

•

Appendix

Replace a handset

If you want to replace a handset or re-assign the designated handset number

of a registered handset, you must de-register all the handsets and then

individually register each handset.

To make de-registration easier, read all of the instructions on this page before

you begin. To de-register all handsets:

Press and hold FIND HANDSET on the telephone base for about 10

seconds (until the IN USE light on the telephone base turns on and starts

to ash), then release FIND HANDSET.

Press and release FIND HANDSET again. You must press FIND HANDSET

while the IN USE light is still ashing. The IN USE light ashes for

approximately seven seconds.

All system handsets show CONNECTING... The de-registration process

takes about 10 seconds to complete. All handsets show NOT REGISTERED

when the de-registration completes.

If de-registration fails, you might need to reset the telephone and try again.

To reset:

Pick up the registered handset and then press /FLASH.

Press OFF/CLEAR and place the handset back in the telephone base.

-OR-

Unplug the power from the telephone base, then plug it back in.

You cannot de-register a handset while any system handset is in use.

Appendix

Troubleshooting

If you have difculty with your telephone, please try the suggestions below.

For Customer Service, visit our website at www.vtechphones.com, or call

1 (800) 595-9511; in Canada, call 1 (800) 267-7377.

My telephone does not work at all.

Make sure the battery is installed and charged correctly (page 3). For optimum daily

performance, return the handset to the telephone base or charger after use.

Make sure the power adapter is securely plugged into an outlet not controlled by a

wall switch.

Make sure the telephone line cord is plugged rmly into the telephone base and the

telephone wall jack.

Unplug the electrical power to the telephone base. Wait for approximately 15

seconds, then plug it back in. Allow up to one minute for the cordless handset and

telephone base to synchronize.

Charge the battery in the handset for up to 16 hours.

If the battery is completely depleted, it can take up to 10 minutes to charge the

handset before LOW BATTERY appears on the screen (page 3).

Remove and re-insert the battery. If that still does not work, it might be necessary to

purchase a new battery.

Disconnect the telephone base from the telephone wall jack and plug in a working

telephone. If the other telephone does not work, the problem is probably in the

wiring or the local service. Call the local telephone company.

LOW BATTERY shows on screen.

Place the handset in the telephone base or charger for recharging.

Remove and re-install the battery and use it until fully depleted, then recharge the

handset in the telephone base or charger for up to 16 hours.

If the above measures do not correct the problem, replace the battery.

The battery does not charge in the handset or the handset battery does

not accept charge.

Make sure the handset is placed in the telephone base or charger correctly. The

CHARGE light on the handset should be on.

Remove and reinstall the battery, then charge for up to 16 hours.

If the handset is in the telephone base or charger but the CHARGE light on the

handset is not on, refer to The CHARGE light is off in this section.

If the battery is completely depleted, it can take up to 10 minutes to charge the

handset before LOW BATTERY appears on the screen (page 3).

Purchase a new battery. Refer to the Battery section (page 31).

•

Appendix

Troubleshooting

The CHARGE light is off.

Clean the charging contacts on the handset and telephone base each month with a

pencil eraser or a dry non-abrasive fabric.

Make sure the power adapter and telephone line cord are plugged in correctly

and securely.

Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up

to one minute for the handset and telephone base to reset.

There is no dial tone.

First, try all the above suggestions.

Move the handset closer to the telephone base. It might be out of range.

Charge the battery in the handset for up to 16 hours.

The telephone line cord might be malfunctioning. Install a new telephone line cord.

Disconnect the telephone base from the telephone wall jack and connect a different

telephone. If there is no dial tone on this telephone either, the problem is in your

wiring or local service. Contact your local telephone company.

The telephone does not ring when there is an incoming call.

Make sure the handset ringer volume is not set to the lowest level (page 7).

Make sure the telephone line cord and power adapter are plugged in properly

(page 2).

The handset might be too far from the telephone base. Move it closer to the

telephone base.

There might be too many extension phones on the telephone line to allow all of them

to ring simultaneously. Unplug some of them.

If the other telephones in your home are having the same problem, the problem is in

the wiring or local service. Contact the local telephone company (charges might apply).

Other electronic products can cause interference to your cordless telephone.

Install your telephone as far away as possible from electronic devices such as:

wireless routers, radios, cellular telephones, digital telephones, intercoms, room

monitors, televisions, VCRs, personal computers, kitchen appliances, and other

cordless telephones.

Test a working telephone at the telephone wall jack. If another telephone has

the same problem, the problem is in the telephone wall jack. Contact your local

telephone company (charges might apply).

The telephone line cord might be malfunctioning. Install a new telephone line cord.

Re-install the battery and place the handset in the telephone base or charger.

Wait for the handset to synchronize with the telephone base. Allow up to one minute

for this to take place.

•

Appendix

Troubleshooting

I cannot dial out.

First, try all the above suggestions.

Make sure there is a dial tone before dialing. It is normal if the handset takes a

second or two to synchronize with the telephone before producing a dial tone. Wait

an extra second before dialing.

If the other telephones in your home are having the same problem, the problem is in the

wiring or local service. Contact your local telephone company (charges might apply).

Eliminate any background noise. Mute the cordless handset before dialing, or dial

from another room in your home with less background noise.

My handset beeps and is not performing normally.

Make sure the power cord is securely plugged into the telephone base. Plug the

telephone base into a different working electrical outlet not controlled by a wall switch.

Move the handset closer to the telephone base. It might be out of range.

Reset the telephone base by unplugging the electrical power to the base. Wait for 15

seconds and plug it back in again. Allow up to one minute for the cordless handset

and the telephone base to synchronize.

Charge the battery in the handset for up to 16 hours.

Other electronic products can cause interference to your cordless telephone. Install

your telephone as far away from these electronic devices as possible: wireless routers,

radios, radio towers, pager towers, cellular telephones, intercoms, room monitors,

televisions, personal computers, kitchen appliances and other cordless telephones.

There is interference during a telephone conversation.

My calls fade out when I am using the cordless handset.

The handset might be out of range. Move it closer to the telephone base.

If you subscribe to high-speed Internet service (digital subscriber line - DSL) through

your telephone lines, you must install a DSL lter between the telephone base and

the telephone wall jack. The lter prevents noise and caller ID problems caused by

DSL interference. Please contact your DSL service provider for more information

about DSL lters.

Appliances or other cordless telephones plugged into the same circuit as the

telephone base can cause interference. Try moving the appliance or telephone base

to another outlet.

Other electronic products can cause interference to your cordless telephone. Install

your telephone as far away as possible from the following electronic devices: wireless

routers, radios, radio towers, pager towers, cellular telephones, digital telephones,

intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances,

and other cordless telephones.

If your telephone is plugged in with a modem or a surge protector, plug the telephone

(or modem/surge protector) into a different location. If this doesn’t solve the problem,

re-locate your telephone or modem farther apart from each other, or use a different

surge protector.

•

Appendix

Troubleshooting

The location of your telephone base can impact the performance of your cordless

phone. For better reception, install the telephone base in a centralized location within

your home or ofce, away from walls or other obstructions. In many environments,

elevating the telephone base improves overall performance.

Disconnect the telephone base from the telephone wall jack and plug in a corded

telephone. If calls are still not clear, the problem is probably in the wiring or local

service. Contact your local service company (charges might apply).

If the other telephones in your home are having the same problem, the problem is in

the wiring or local service. Contact the local telephone company (charges might apply).

I hear other calls when using the telephone.

Disconnect the telephone base from the telephone wall jack. Plug in a different

telephone. If you still hear other calls, the problem is probably in the wiring or local

service. Call your local telephone company.

I hear noise on the cordless handset and the keys do not work.

Make sure the telephone line cord is plugged in securely.

My caller ID features are not working properly.

Caller ID is a subscription service. You must subscribe to this service from your

local telephone company for this feature to work on your telephone.

The caller might not be calling from an area which supports caller ID.

Both you and the caller’s telephone companies must use equipment compatible with

the caller ID service.

The caller ID information shows after the rst or second ring.

If you subscribe to high-speed Internet service (digital subscriber line - DSL) through

your telephone lines, you must install a DSL lter between the telephone base and

the telephone wall jack. The lter prevents noise and caller ID problems caused by

DSL interference. Contact your DSL service provider for more information about

DSL lters.

The telephone does not receive caller ID or the telephone does not

show caller ID during call waiting.

Make sure you subscribe to caller ID with call waiting features provided by your local

telephone company.

The caller might not be calling from an area which supports caller ID.

Both you and the caller’s telephone companies must use equipment compatible with

caller ID service.

If you subscribe to high-speed Internet service (digital subscriber line - DSL) through

your telephone lines, you must install a DSL lter between the telephone base and

the telephone wall jack. The lter prevents noise and caller ID problems caused by

DSL interference. Please contact your DSL service provider for more information

about DSL lters.

•

Appendix

Troubleshooting

Caller ID entries do not match the numbers I need to dial.

Caller ID service delivers 10 digits (the area code plus the seven-digits number). If

you need to dial something other 10 digits, see page 25 for instructions on changing

the number.

If you dial seven digits for local calls you might want to use the Home area code

feature (page 11).

CONNECTING... shows in the handset screen.

The handset might be out of range. Move it closer to the telephone base.

Make sure the power cord is securely plugged into the telephone base. Use a

working electrical outlet not controlled by a wall switch.

Reset your telephone by unplugging the power adapter from the telephone base.

Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug

in the power adapter and re-install the battery. Place the handset in the telephone

base and allow up to one minute for the handset and telephone base to synchronize.

Other electronic products might prevent your handset and telephone base from

communicating with each other. Install your telephone base as far away from

these electronic devices as possible: wireless routers, radios, cellular telephones,

intercoms, room monitors, televisions, personal computers, kitchen appliances and

other cordless telephones.

Common cure for electronic equipment.

If the telephone is not responding normally, put the cordless handset in the

telephone base. If it does not respond, try the following (in the order listed):

Disconnect the power to the telephone base.

Disconnect the battery on the cordless handset.

Wait a few minutes before connecting power to the telephone base.

Re-install the battery and place the cordless handset in the telephone base

or charger.

Wait for the cordless handset to synchronize with the telephone base. Allow up to

one minute for this to take place.

•

Appendix

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to

reduce the risk of re, electric shock and injury, including the following:

Read and understand all instructions.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.

Use a dry non-abrasive cloth for cleaning.

Do not use this product near water.

Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

Slots and openings in the back or bottom of the telephone base and handset are provided for

ventilation. To protect them from overheating, these openings must not be blocked by placing

the product on a soft surface such as a bed, sofa or rug. This product should never be placed

near or over a radiator or heat register. This product should not be placed in any area where

proper ventilation is not provided.

This product should be operated only from the type of power source indicated on the marking

label. If you are not sure of the type of power supply in your home, consult your dealer or local

power company.

Do not allow anything to rest on the power cord. Do not install this product where the cord may

be walked on.

Never push objects of any kind into this product through the slots in the telephone base or

handset because they may touch dangerous voltage points or create a short circuit. Never spill

liquid of any kind on the product.

To reduce the risk of electric shock, do not disassemble this product, but take it to an

authorized service facility. Opening or removing parts of the telephone base or handset other

than specied access doors may expose you to dangerous voltages or other risks. Incorrect

reassembling can cause electric shock when the product is subsequently used.

Do not overload wall outlets and extension cords.

Unplug this product from the wall outlet and refer servicing to an authorized service facility

under the following conditions:

When the power supply cord or plug is damaged or frayed.

If liquid has been spilled onto the product.

If the product has been exposed to rain or water.

If the product does not operate normally by following the operating instructions. Adjust

only those controls that are covered by the operation instructions. Improper adjustment of

other controls may result in damage and often requires extensive work by an authorized

technician to restore the product to normal operation.

If the product has been dropped and the telephone base and/or handset has been

damaged.

If the product exhibits a distinct change in performance.

Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk

of electric shock from lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak.

Only put the handset of your telephone next to your ear when it is in normal talk mode.

The power adapters are intended to be correctly oriented in a vertical or oor mount position.

The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-

the-table/cabinet outlet.

SAVE THESE INSTRUCTIONS

10.

11.

12.

13.

14.

15.

16.

Appendix

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications

Commission (FCC). Even so, this handset and telephone base can communicate over only a certain

distance - which can vary with the locations of the telephone base and handset, the weather, and the

layout of your home or ofce.

When the handset is out of range, the handset displays CONNECTING...

If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not

connect well when you press /FLASH. Move closer to the telephone base, then press /FLASH

to answer the call.

If the handset moves out of range during a telephone conversation, there might be interference.

To improve reception, move closer to the telephone base.

Maintenance

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if

you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or

handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your

own safety, take caution when using electrical appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean

it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or

cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or

standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT

UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL.

Then remove the telephone by the unplugged cords.

Appendix

About cordless telephones

Privacy: The same features that make a cordless telephone convenient create some

limitations. Telephone calls are transmitted between the telephone base and the cordless

handset by radio waves, so there is a possibility that the cordless telephone conversations

could be intercepted by radio receiving equipment within range of the cordless handset. For this

reason, you should not think of cordless telephone conversations as being as private as those

on corded telephones.

Electrical power: The telephone base of this cordless telephone must be connected to a

working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls

cannot be made from the cordless handset if the telephone base is unplugged or switched off,

or if the electrical power is interrupted.

Potential TV interference: Some cordless telephones operate at frequencies that may cause

interference to televisions and VCRs. To minimize or prevent such interference, do not place

the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is

experienced, moving the cordless telephone farther away from the TV or VCR often reduces or

eliminates the interference.

Rechargeable batteries: Exercise care in handling batteries in order not to create a short

circuit with conducting material such as rings, bracelets, and keys. The battery or conductor

may overheat and cause harm. Observe proper polarity between the battery and the battery

charger.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.

Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured,

they could release caustic material which could cause injury.

•

The RBRC® seal

The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is

voluntarily participating in an industry program to collect and recycle these batteries at the end of

their useful lives, when taken out of service within the United States and Canada.

The RBRC® program provides a convenient alternative to placing used nickel-metal hydride

batteries into the trash or municipal waste, which may be illegal in your area.

VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers

participating in the RBRC® program or at authorized VTech product service centers. Please call

1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions

in your area. VTech’s involvement in this program is part of its commitment to protecting our

environment and conserving natural resources.

RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

Appendix

Warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase

(“Consumer” or “you”) that the Product and all accessories provided in the sales package

(“Product”) are free from defects in material and workmanship, pursuant to the following terms

and conditions, when installed and used normally and in accordance with the Product operating

instructions. This limited warranty extends only to the Consumer for Products purchased and used

in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship

during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace

at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may

use new or refurbished replacement parts. If we choose to replace the Product, we may replace

it with a new or refurbished Product of the same or similar design. We will retain defective parts,

modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive

remedy. VTech will return the repaired or replacement Products to you in working condition. You

should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase.

If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty,

this limited warranty also applies to repaired or replacement Product for a period of either (a) 90

days from the date the repaired or replacement Product is shipped to you or (b) the time remaining

on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

1. Product that has been subjected to misuse, accident, shipping or other physical damage,

improper installation, abnormal operation or handling, neglect, inundation, re, water or other

liquid intrusion; or

2. Product that has been damaged due to repair, alteration or modication by anyone other than

an authorized service representative of VTech; or

3. Product to the extent that the problem experienced is caused by signal conditions, network

reliability, or cable or antenna systems; or

4. Product to the extent that the problem is caused by use with non-VTech accessories; or

5. Product whose warranty/quality stickers, product serial number plates or electronic serial

numbers have been removed, altered or rendered illegible; or

6. Product purchased, used, serviced, or shipped for repair from outside the United States of

America or Canada, or used for commercial or institutional purposes (including but not limited

to Products used for rental purposes); or

7. Product returned without a valid proof of purchase (see item 2 below); or

8. Charges for installation or set up, adjustment of customer controls, and installation or repair of

systems outside the unit.

Appendix

Warranty

How do you get warranty service?

To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In

Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s

manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and

transportation and are responsible for delivery or handling charges incurred in the transport of

the Product(s) to the service location. VTech will return repaired or replaced Product under this

limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no

risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited

warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify

you and will request that you authorize the cost of repair prior to any further repair activity. You

must pay for the cost of repair and return shipping costs for the repair of Products that are not

covered by this limited warranty.

What must you return with the Product to get warranty service?

Return the entire original package and contents including the Product to the VTech service

location along with a description of the malfunction or difculty; and

Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product

model) and the date of purchase or receipt; and

3. Provide your name, complete and correct mailing address, and telephone number.

Other Limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all

other written or oral communications related to this Product. VTech provides no other warranties

for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the

Product. There are no other express warranties. No one is authorized to make modications to this

limited warranty and you should not rely on any such modication.

State/Provincial Law Rights: This warranty gives you specic legal rights, and you may also have

other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of tness for a particular purpose and

merchantability (an unwritten warranty that the Product is t for ordinary use) are limited to one

year from the date of purchase. Some states/provinces do not allow limitations on how long an

implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be

liable for any indirect, special, incidental, consequential, or similar damages (including, but not

limited to lost prots or revenue, inability to use the Product or other associated equipment, the

cost of substitute equipment, and claims by third parties) resulting from the use of this Product.

Some states/provinces do not allow the exclusion or limitation of incidental or consequential

damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

Appendix

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device

under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are

intended to provide reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications. However,

there is no guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

Consult the dealer or an experienced radio/TV technician for help.

Changes or modications to this equipment not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation. Privacy of communications

may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy

that can be safely absorbed by a user or bystander according to the intended usage of the product.

This product has been tested and found to comply with the FCC criteria. The handset may be safely

held against the ear of the user. The telephone base shall be installed and used such that parts of

the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches)

or more.

This Class B digital apparatus complies with Canadian ICES-003.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by

the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this

equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This

identier must be provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network

must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant

telephone cord and modular plug is provided with this product. It is designed to be connected to a

compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting

to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to

your telephone line and still have them ring when you are called. The REN for this product is encoded

as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is

0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information,

please contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment

connected to your telephone line, ensure the connection of this equipment does not disable your alarm

equipment. If you have questions about what will disable alarm equipment, consult your telephone

company or a qualied installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has

been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its

authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

•

Appendix

FCC, ACTA and IC regulations

If this equipment is causing harm to the telephone network, the telephone company may temporarily

discontinue your telephone service. The telephone company is required to notify you before

interrupting service. If advance notice is not practical, you will be notied as soon as possible. You

will be given the opportunity to correct the problem and the telephone company is required to inform

you of your right to le a complaint with the FCC. Your telephone company may make changes in its

facilities, equipment, operation, or procedures that could affect the proper functioning of this product.

The telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers

(e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briey explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

Operation is subject to the following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference, including interference that may cause undesired

operation.

The term ‘’IC:‘’ before the certication/registration number only signies that the Industry Canada

technical specications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of

the maximum number of devices allowed to be connected to a telephone interface. The termination on

an interface may consist of any combination of devices subject only to the requirement that the sum of

the RENs of all the devices does not exceed ve.

This product meets the applicable Industry Canada technical specications.

Appendix

Frequency

control

Crystal controlled PLL synthesizer

Transmit

frequency

Handset: 1921.536-1928.448 MHz

Telephone base: 1921.536-1928.448 MHz

Channels 5

Nominal

effective range

Maximum power allowed by FCC and IC. Actual operating range

might vary according to environmental conditions at the time of

use.

Size Handset: 6.46 X 1.91 X 1.11 in (164.20 X 48.50 X 28.20 mm)

Telephone base: 4.81 X 4.13 X 2.13 in (122.20 X 105.00 X 54.00 mm)

Charger: 3.24 X 3.31 X 1.91 in (82.40 X 84.00 X 48.50 mm)

Weight Handset: 4.92oz (139.40g) (including battery)

Telephone base: 4.95oz (140.20g)

Charger: 1.85oz (52.40g)

Power

requirements

Handset: 2.4V 500mAh Ni-MH battery

Telephone base: 6V AC @ 300mA

Charger: 6V AC @ 300mA

Memory Handset directory: 50 memory locations;

up to 30 digits and 15 characters

Handset call log: 50 memory locations;

up to 24 digits and 15 characters

Technical specications

Add a handset 32

Alphabetical search 21

Answer a call 12

Answer an incoming call during an

intercom call 16

Battery 3, 31

Caller ID 23

Call log 24

Call log display screen messages 27

Call waiting 13

Chain dialing 14

Character chart 20

Charger installation 2

Charging 3

Clear voicemail 9

Date and time 8

Delete from redial 15

Delete from call log 26

Delete from directory 22

Dial a call log entry 25

Dial a directory entry 21

Dial a redial entry 15

Dialing pause 19, 22, 26

Directory 18

DSL lter 2

Edit a directory entry 22

End a call 12

Expand your telephone system 32

Find handset 13

Handset display screen messages 28

Handset icons 30

Handset layout 4

Handset lights 30

Home area code 11

Important safety instructions 39

Intercom 16

Key tone 7

Language 8

Maintenance 40

Make a call 12

Make a call log entry ready to dial 25

Missed calls indicator 24

Multiple handset use 16

Mute 13

Operating range 40

Parts checklist 1

Phonebook, see Directory 18

Redial list 15

Replace a handset 33

Review the call log 25

Ringer mute 13

Ringer tone 7

Ringer volume 7

Safety instructions 39

Save a call log entry to the directory 26

Screen messages 28

Search the directory 21

Set voicemail 10

Share an outside call 17

Speakerphone 12

Store a directory entry 19

Store from redial 19

Technical specications 46

Telephone base installation 2

Telephone base lights 30

Time and date 8

Transfer a call 17

Troubleshooting 34

Voicemail 9, 10, 15

Volume 7, 12

Warranty 42

Index

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008

Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5

Printed in China.

91-002341-010-100

Vtech Ds3211 2 Users Manual

DS3211-2 to the manual 10148a3c-9c55-4159-98a9-0e05a5ccd9e9

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