Vtech Phone 6032 Users Manual

6032 to the manual 30176e83-0a85-4b3d-8135-60e00356c5f6

: Vtech Vtech-Vtech-Phone--6032-Users-Manual-392438 vtech-vtech-phone--6032-users-manual-392438 vtech pdf

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Page Count: 62

User’s manual

www.vtechphones.com

Model: 6032

www.vtechphones.com i

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages

the use of products that save energy and help protect our environment. We are

proud to mark this product with the ENERGY STAR® label indicating it meets the

latest energy efficiency guidelines.

This manual has all the feature operations and troubleshooting necessary to install

and operate your new VTech telephone. Please review this manual thoroughly to

ensure proper installation and operation of this innovative and feature rich VTech

product. For support, shopping, and everything new at VTech, visit our website at

www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

Congratulations

on purchasing your new VTech product.

Before using this telephone, please read the

Important safety instructions

on page 38 of this manual.

www.vtechphones.com ii

Installation . . . . . . . . . . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1

Install handset battery . . . . . . . . . . . . . . . . . . 2

Telephone base installation . . . . . . . . . . . . . . . 3

Desk/table bracket installation . . . . . . . . . . . . . . 4

Dial type . . . . . . . . . . . . . . . . . . . . . . . . . 4

DSL lter . . . . . . . . . . . . . . . . . . . . . . . . . 5

Telephone settings . . . . . . . . . . . . . . . . . . . . 6

Handset layout . . . . . . . . . . . . . . . . . . . . . . 6

Telephone base layout . . . . . . . . . . . . . . . . . . 7

Date and time. . . . . . . . . . . . . . . . . . . . . . . 8

Ring melody . . . . . . . . . . . . . . . . . . . . . . . 8

Ring volume . . . . . . . . . . . . . . . . . . . . . . . 9

Battery low tone . . . . . . . . . . . . . . . . . . . . . 9

Out of range tone . . . . . . . . . . . . . . . . . . . . 10

Key tone . . . . . . . . . . . . . . . . . . . . . . . . 10

Edit handset name . . . . . . . . . . . . . . . . . . . 11

Language . . . . . . . . . . . . . . . . . . . . . . . . 11

Dial type . . . . . . . . . . . . . . . . . . . . . . . . 12

Clear voicemail . . . . . . . . . . . . . . . . . . . . . 12

Reset to default settings . . . . . . . . . . . . . . . . 13

Basic operation . . . . . . . . . . . . . . . . . . . . . 14

Make, answer and end calls . . . . . . . . . . . . . . 14

Options while on calls . . . . . . . . . . . . . . . . . 14

Speakerphone . . . . . . . . . . . . . . . . . . . . . 14

Mute . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Call waiting . . . . . . . . . . . . . . . . . . . . . . . 14

Find handset . . . . . . . . . . . . . . . . . . . . . . 15

Advanced operation . . . . . . . . . . . . . . . . . . 16

Directory . . . . . . . . . . . . . . . . . . . . . . . . 16

Review the directory . . . . . . . . . . . . . . . . . . 16

Search the directory . . . . . . . . . . . . . . . . . . 16

Character of chart . . . . . . . . . . . . . . . . . . . 17

Store a directory entry . . . . . . . . . . . . . . . . . 18

Dial a directory entry . . . . . . . . . . . . . . . . . . 18

Edit a directory entry . . . . . . . . . . . . . . . . . . 19

Delete from the directory . . . . . . . . . . . . . . . 19

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 20

Call log . . . . . . . . . . . . . . . . . . . . . . . . . 21

Review the call log . . . . . . . . . . . . . . . . . . . 21

Dial a call log number . . . . . . . . . . . . . . . . . 22

Store a call log number . . . . . . . . . . . . . . . . . 22

Delete from the call log . . . . . . . . . . . . . . . . . 23

Redial . . . . . . . . . . . . . . . . . . . . . . . . . 24

Review redial . . . . . . . . . . . . . . . . . . . . . . 24

Store a redial number to the directory . . . . . . . . . 24

Dial from redial . . . . . . . . . . . . . . . . . . . . . 25

Delete from redial. . . . . . . . . . . . . . . . . . . . 25

Answering system operation . . . . . . . . . . . . . . 26

Message capacity . . . . . . . . . . . . . . . . . . . 26

Table of contents

www.vtechphones.com iii

Table of contents

Activate the answering system . . . . . . . . . . . . . 27

Set number of rings. . . . . . . . . . . . . . . . . . . 27

Set telephone base date and time . . . . . . . . . . . 27

Set telephone base melody . . . . . . . . . . . . . . 28

Set telephone base ringer volume . . . . . . . . . . . 28

Personal identication number (PIN). . . . . . . . . . 29

Outgoing announcements . . . . . . . . . . . . . . . 30

Play the announcement . . . . . . . . . . . . . . . . 30

Record your own announcement . . . . . . . . . . . 30

Delete your announcement. . . . . . . . . . . . . . . 30

Message playback . . . . . . . . . . . . . . . . . . . 31

Options during playback . . . . . . . . . . . . . . . . 31

Delete all messages . . . . . . . . . . . . . . . . . . 31

Remote access . . . . . . . . . . . . . . . . . . . . . 32

Message window displays . . . . . . . . . . . . . . . 33

Handset and telephone base indicators . . . . . . . . 34

Handset light . . . . . . . . . . . . . . . . . . . . . . 34

Telephone base lights . . . . . . . . . . . . . . . . . 34

Handset icons . . . . . . . . . . . . . . . . . . . . . 34

Handset display screen messages. . . . . . . . . . . 35

Call log display screen messages . . . . . . . . . . . 36

Battery . . . . . . . . . . . . . . . . . . . . . . . . . 37

Important safety instructions . . . . . . . . . . . . . . 38

Troubleshooting . . . . . . . . . . . . . . . . . . . . 39

Operating range . . . . . . . . . . . . . . . . . . . . 49

Maintenance . . . . . . . . . . . . . . . . . . . . . . 49

About cordless telephones . . . . . . . . . . . . . . . 50

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 50

FCC, ACTA and IC regulations . . . . . . . . . . . . . 52

The RBRC® seal . . . . . . . . . . . . . . . . . . . . 54

Technical specications . . . . . . . . . . . . . . . . 55

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 56

www.vtechphones.com 1

Installation Basic operation

Installation

Parts checklist

Remember to save your sales receipt and original packaging in case it is necessary to ship your

telephone for warranty service. Check to make sure the telephone package includes the following: To purchase

replacement

batteries or obtain

a replacement

power adapter,

visit our website

at www.

vtechphones.

com or call 1

(800) 595-9511.

In Canada go to

www.vtechcanada.

com or dial 1 (800)

267-7377.

•

4. User’s manual

1. Quick start guide 2. Handset 3. Telephone base

5. Base power adapter

8. Telephone line cord

6. Battery

1. Quick start guide

2. Handset

3. Telephone base

4. User’s manual

5. Base power adapter

6. Battery

7. Battery compartment cover

8. Telephone line cord

7. Battery compartment cover

www.vtechphones.com

2

Install handset battery

• Remove battery compartment cover by pressing on the indentation and sliding downwards.

• Align the two holes in the plug with the socket pins according to the color-coded label in the battery

compartment, then snap the plug into place.

• Place the battery into the compartment.

•

Position the battery compartment cover and slide it upwards until it clicks into place.

• Put the handset in the telephone base to charge the new battery for at least 16 hours.

You can keep the battery charged by returning the handset to the telephone base after each use.

When the battery power is fully depleted, a full recharge takes about 16 hours.

For further information on batteries, please see the Battery section on page 37.

Installation

color-coded label

If the handset will

not be used for a

long period of time,

remove the battery

to prevent possible

leakage.

To purchase

replacement

batteries, visit our

website at www.

vtechphones.

com or call 1

(800) 595-9511.

In Canada go to

www.vtechcanada.

com or dial 1 (800)

267-7377.

•

•

www.vtechphones.com 3

Installation Basic operation

Installation

Install the telephone base and the charger as shown below. Choose a location away from any electronic

equipment and appliances such as personal computers, computer routers, television sets, microwave

ovens and refrigerators. Avoid excessive heat, cold, dust or moisture.

Use only the

VTech batteries

and power

adapters (or

equivalent)

supplied with

this telephone.

To obtain a

replacement, visit

our website at

www.vtechphones.

com or call 1

(800) 595-9511.

In Canada go to

www.vtechcanada.

com or dial 1

(800) 267-7377.

This power unit

is intended to be

correctly oriented

in a vertical or oor

mount position.

The prongs are not

designed to hold

the plug in place if

it is plugged into a

ceiling, under-the-

table or cabinet

outlet.

•

•

2. Plug power adapter into an electrical

outlet not controlled by a wall switch.

1. Plug the telephone line cord

into a telephone wall jack.

Telephone base installation

www.vtechphones.com

4

Dial type

If you have touch-tone service, your telephone is ready to use as soon as the battery is charged. If

you have pulse (rotary) service, the dial type must be changed. To change the dial type, refer to the

Dial type section on page 12.

Installation

Desk/table bracket installation

To place the telephone base on a desk or table, insert the desk/table bracket as shown below.

• Position the bracket on the bottom of the telephone base and slide it up towards the tabs on the

telephone base until it clicks into place.

• Remove the bracket by pulling the bracket down with both hands away from the telephone base.

www.vtechphones.com 5

Installation Basic operation

DSL lter (for

DSL users)

To single telephone jack (RJ11C) Telephone line cord

If you subscribe to DSL service

If you receive high speed internet through your telephone line (commonly referred to as DSL), and

you are experiencing interference during telephone conversations and/or your caller ID features are

not functioning properly, install a DSL lter to the telephone line between the telephone base and

the telephone wall jack. Contact your DSL provider for a DSL lter.

Installation

www.vtechphones.com

6

Telephone settings

Handset layout

1. Earpiece

2. / (directory/volume)

3. (speakerphone)

4. /FLASH

5. Dialing keys (0-9, *, #)

6. REDIAL/PAUSE

7. Microphone

8. Handset display

9. MENU/SELECT

10. CID/ (caller ID/volume)

11. OFF/CLEAR

12. MUTE

13. REMOVE

1

2

4

5

3

7

8

10

9

11

12

13

6

www.vtechphones.com 7

Basic operation

Telephone settings

Telephone settings

Telephone base layout

1. CHARGE light

2. IN USE light

3. /REPEAT

4. Message window

5. FIND HANDSET

6. Speaker

7. VOICEMAIL light

8. X/DELETE

9. VOLUME +/-

10. /SKIP

11. ANS ON/OFF

(answer on/off)

12. Microphone

13. NO. OF RINGS

14. ANNC (announcement)

15. /PLAY/STOP

9

4

3

7

14

1

2

6

8

5

12 13

10

11

15

www.vtechphones.com

8

Telephone settings

Date and time

• Press MENU/SELECT to display menu when in idle mode.

• Press or to reach DATE/TIME. Press MENU/SELECT.

• Use the keypad to set the year. Press MENU/SELECT.

• Use the keypad to set the date. Press MENU/SELECT.

•

Use the keypad to set the time. Press or to select a.m. or p.m.

Press MENU/SELECT.

• The screen displays STORED and you’ll hear a conrmation beep

(if KEY TONE is on).

Ring melody

There are ten handset ringer melodies to choose from.

• Press MENU/SELECT to display menu when in idle mode.

• Press or to reach SETUP HS. Press MENU/SELECT.

• Press or to reach RING MELODY. Press MENU/SELECT, a

checkmark is shown next to the current ring melody.

• Press or to scroll through the choices and a sample of each

ring melody will be played. Press MENU/SELECT.

• The screen displays STORED and you’ll hear a conrmation beep

(if KEY TONE is on).

Stored

YeAr 20\7

dAte \1/01

tIMe \2:12AM

MelodY 1

MelodY 2

rING MelodY

rING voluMe

When entering

the date or time, if

the digit is single,

a zero must be

entered rst (i.e.

if the time is 6:08,

you must enter

zero, six, zero,

eight).

•

The ring melody

for the telephone

base is set

separately from

the handset ring

melody. See

page 28 to set the

telephone base

melody.

•

www.vtechphones.com 9

Basic operation

Telephone settings

The handset will

not ring when the

ringer volume is at

the lowest setting.

A ringer off icon

will be displayed.

While the

telephone is

ringing, you

can temporarily

silence the ringer

by pressing

OFF/CLEAR or

MUTE. The ringer

off icon will

be displayed. The

next call will ring

normally.

•

•

Battery low tone

The handset will beep to alert you when the battery level is low. If you

wish to change this setting:

• Press MENU/SELECT to display the menu when in idle mode.

• Press or to reach SETUP HS. Press MENU/SELECT.

• Press or to reach TONES. Press MENU/SELECT.

• Press or to reach BATTERY LOW. Press MENU/SELECT.

• A checkmark is shown next to the current selection. Press or

to choose ON or OFF. Press MENU/SELECT.

• The screen displays STORED and you’ll hear a conrmation beep (if

KEY TONE is on).

BAtterY low

out of rANGe

oN

off

Ring volume

The handset ringer volume can be adjusted from ve levels.

• Press MENU/SELECT to display menu when in idle mode.

• Press or to reach SETUP HS. Press MENU/SELECT.

• Press or to reach RING VOLUME. Press MENU/SELECT.

• Press or to scroll through the choices and a sample of each ring

volume will be played. Press MENU/SELECT to conrm.

• The screen displays STORED and you’ll hear a conrmation beep (if

KEY TONE is on). toNeS

HANdSet NAMe

Telephone settings

The volume of

the telephone

base ringer is set

separately from

the handset ringer.

See page 28 to set

the telephone base

ringer volume.

•

www.vtechphones.com

10

Out of range tone

The handset will beep during a conversation when it is out of range from

the telephone base. This tone is preset to ON.

• Press MENU/SELECT to display the menu when in idle mode.

• Press or to reach SETUP HS. Press MENU/SELECT.

• Press or to reach TONES. Press MENU/SELECT.

• Press or to reach OUT OF RANGE. Press MENU/SELECT.

• A checkmark is shown next to the current selection. Press or

to choose ON or OFF. Press MENU/SELECT.

• The screen displays STORED and you’ll hear a conrmation beep (if

KEY TONE is on).

Key tone

The handset is preset to beep whenever any button is pressed. If you

wish to change this setting:

• Press MENU/SELECT to display the menu when in idle mode.

• Press or to reach SETUP HS. Press MENU/SELECT.

• Press or to reach TONES. Press MENU/SELECT.

• Press or to reach KEY BEEPS. Press MENU/SELECT.

• A checkmark is shown next to the current selection. Press or to

select ON or OFF. Press MENU/SELECT.

• The screen displays STORED and you’ll hear a conrmation beep (if

KEY TONE is on).

Telephone settings

out of rANGe

KeY BeePS

oN

off

toNeS

HANdSet NAMe

Press and hold

OFF/CLEAR at

anytime to exit the

menu.

•

Press OFF/CLEAR

at anytime to

return to previous

screen.

•

www.vtechphones.com 11

Basic operation

Telephone settings

Telephone settings

Edit handset name

• Press MENU/SELECT to display the menu when in idle mode.

• Press or to reach SETUP HS. Press MENU/SELECT.

• Press or to reach HANDSET NAME. Press MENU/SELECT.

Press REMOVE to backspace and erase characters.

• Use the keypad to enter characters (see the chart on page 17). Press

MENU/SELECT.

• The screen displays STORED and you’ll hear a conrmation beep

(if KEY TONE is on).

•

HANdSet NAMe

lANGuAGe

eNter NAMe

HANdSet\

a

Language

To change the language for all screen displays:

• Press MENU/SELECT to display menu when in idle mode.

• Press or to reach SETUP HS. Press MENU/SELECT.

• Press or to reach LANGUAGE. Press MENU/SELECT.

• A checkmark is shown next to the current selection. Press or

to choose the desired language. Press MENU/SELECT.

• The screen displays STORED and you’ll hear a conrmation beep (if

KEY TONE is on).

lANGuAGe

reSet

Your handset

name can be up

to 14 characters.

Only handset

display screens

are affected by

the language

setting.

•

•

www.vtechphones.com

12

Clear voicemail

If you subscribe to voicemail services provided by your local telephone

company, NEW VOICEMAIL will appear on the handset display and

the VOICEMAIL light on the telephone base will ash when you have

a new voicemail message. This feature allows you to turn off these

indicators.

• Press MENU/SELECT to display the menu when in idle mode.

• Press or to reach SETUP BS. Press MENU/SELECT.

• Press or to reach CLR VOICEMAIL. Press MENU/SELECT.

• The screen displays INDICATOR OFF? Press MENU/SELECT.

• The screen displays STORED and you’ll hear a conrmation beep (if

KEY TONE is on).

INdIcAtor off?

clr voIceMAIl

reSet

Telephone settings

Dial type

The dial type is preset to touch tone. If you have pulse (rotary) service,

the dial type must be changed.

• Press MENU/SELECT to display menu when in idle mode.

• Press or to reach SETUP BS. Press MENU/SELECT.

• Press or to reach DIAL TYPE. Press MENU/SELECT.

• A checkmark is shown next to the current selection. Press or

to choose between TONE and PULSE. Press MENU/SELECT.

• The screen displays STORED and you’ll hear a conrmation beep (if

KEY TONE is on).

toNe

PulSe

dIAl tYPe

clr voIceMAIl

The clear voicemail

feature only turns

off the displayed

NEW VOICEMAIL

message and

VOICEMAIL light

on the telephone

base. It does not

delete your voicemail

message(s). Use

this feature when the

telephone indicates

there is voicemail

when you have none

or you have accessed

your voicemail from a

remote location (while

away from home). If

there is actually a new

voicemail message,

your local telephone

company will continue

to send a signal

which will cause the

NEW VOICEMAIL

message in the

handset and the

telephone base

VOICEMAIL light to

ash.

•

www.vtechphones.com 13

Basic operation

Telephone settings

Telephone settings

Reset to default settings

The handset and the telephone base can be individually reset to their

default settings by selecting RESET in the SETUP HS or SETUP BS

menus respectively.

• Press MENU/SELECT to display menu when in idle mode.

• Press or to reach SETUP HS or SETUP BS. Press

MENU/SELECT.

• Press or to reach RESET. Press MENU/SELECT.

• The screen displays RESET? Press MENU/SELECT to conrm or

OFF/CLEAR to exit to previous menu.

• If selection is conrmed, the screen displays STORED and you’ll

hear a conrmation beep (if KEY TONE is on).

reSet

rING MelodY

reSet?

Once the default

settings are

reset, all the

previously saved

settings cannot be

retrieved.

•

www.vtechphones.com

14

Basic operation

Options while on calls

Speakerphone

•

Press to alternate between speakerphone and normal handset use.

Mute

•

Press MUTE on the handset to silence the microphone during a

conversation. You can still hear the caller but the caller cannot hear you.

• The screen displays MUTE.

• Press MUTE again to resume conversation.

Make, answer and end calls

• Press /FLASH or , then use the keypad to dial a number.

-OR-

•

Dial a number (press REMOVE to make corrections) and then press

/FLASH or .

• Press /FLASH or to answer an incoming call.

• Press OFF/CLEAR or put the handset back in the telephone base to

end a call.

• The call timer will be activated during a call to show call duration.

PHoNe 00:00:10

595-9511

MUTE

Press or to

adjust the listening

volume during a

conversation.

•

Call waiting

If you subscribe to call waiting service and you are on a call when a new call

comes in, you will hear a beep. The caller ID information will be displayed

if you subscribe to caller ID service from your local telephone company.

• Press /FLASH on the handset to answer the incoming call and put

the current call on hold.

• Press /FLASH at anytime to alternate between calls.

www.vtechphones.com 15

Basic operation

Press and hold

FIND HANDSET

to page the

handset while

listening to

messages.

•

Find handset

• Press FIND HANDSET on the telephone base to locate the handset when

in idle mode. The handset will ring and PAGING will ash on its screen.

• Press FIND HANDSET again or put the handset back to the telephone

base to stop the paging tone.

Basic operation

PAGING

www.vtechphones.com

16

Advanced operation

eMPtY

vtecH

1-595-9511

Directory

The directory can store up to 50 entries. Each entry may consist of a

number up to 24 digits and a name up to 15 characters.

• The screen displays EMPTY if there are no records in the directory.

• The screen displays FULL if the directory is full.

Review the directory

• Press / to enter the directory.

• Press or to browse and press OFF/CLEAR to exit.

-OR-

• Press MENU/SELECT to display menu when in idle mode.

• Press or to reach DIRECTORY. Press MENU/SELECT.

• Press or to reach REVIEW. Press MENU/SELECT.

• Press or to browse and press OFF/CLEAR to exit.

Search the directory

Entries are sorted alphabetically and names beginning with numbers

are listed rst.

An alphabetical search can be done after entering the directory. Enter

the rst letter of the name using the chart on page 17. The rst name

beginning with that letter will be displayed.

For example, press 5 (JKL) once to nd Jenny, twice to nd Kristen, or

three times to nd Linda.

-OR-

You can search the directory by pressing or on the handset.

revIew

Store

dIrectorY

cAll loG

www.vtechphones.com 17

Advanced operation

Advanced operation

Character of chart

Use the keypad and the chart below to enter a name (up to 15 characters). Each press of a particular

key causes characters to be displayed in the following order:

• Press REMOVE to backspace and erase a single character.

• Press and hold REMOVE to delete the entire entry.

• Press and hold REDIAL/PAUSE to insert a dialing pause (P will be displayed) when entering a

telephone number.

Press * repeatedly

to alternate

between upper

and lower case

when entering

characters.

•

Number key Characters by number of key presses

123456789

1 space 1 * ? ! / ( )

2 A B C 2

3 D E F 3

4 G H I 4

5 J K L 5

6 M N O 6

7 P Q R S 7

8 T U V 8

9 W X Y Z 9

0 0

* Uppercase/lowercase

# # ,, - . &

www.vtechphones.com

18

Advanced operation

Store a directory entry

• Press MENU/SELECT twice to enter the DIRECTORY.

• Press or to reach STORE and then press MENU/SELECT.

• The screen displays ENTER NUMBER. Use the keypad to enter the

number and then press MENU/SELECT.

• The screen displays ENTER NAME. Use the keypad to enter the

characters and then press MENU/SELECT.

• The screen displays STORED and you’ll hear a conrmation beep (if

KEY TONE is on).

Dial a directory entry

• Press / to enter the directory.

• Press or to scroll to the desired entry, or use the alphabetical

search to nd it.

• Press /FLASH or to dial.

-OR-

• Press MENU/SELECT to display menu when in idle mode.

• Press or to reach DIRECTORY. Press MENU/SELECT.

• Press or to reach REVIEW. Press MENU/SELECT.

• Press or to scroll to the desired entry, or use the alphabetical

search to nd it.

• Press /FLASH or to dial.

eNter NuMBer

eNter NAMe

Store

revIew

Stored

a

www.vtechphones.com 19

Advanced operation

Advanced operation

Delete from the directory

• Press / or MENU/SELECT three times to enter the directory.

• Press or to scroll to the desired entry and then press MENU/

SELECT.

To delete one entry

• Press REMOVE.

• The screen displays DELETED and you’ll hear a conrmation beep (if

KEY TONE is on).

To delete all entries

• Press and hold REMOVE.

• The screen displays DELETE ALL? Press MENU/SELECT.

• The screen displays DELETED and you’ll hear a conrmation beep (if

KEY TONE is on).

Edit a directory entry

• Press / or MENU/SELECT three times to enter the directory.

• Press or to scroll to the desired entry or use the alphabetical

search to nd the number. Press MENU/SELECT.

•

The screen displays ENTER NUMBER. Use REMOVE and the keypad

to edit the number and press MENU/SELECT.

• The screen displays ENTER NAME. Use REMOVE and the keypad to

edit the name and then press MENU/SELECT.

• The screen displays STORED and you’ll hear a conrmation beep (if

KEY TONE is on).

delete All?

deleted

eNter NuMBer

eNter NAMe

Stored

a

Press OFF/CLEAR

to return to previous

screen. Press and

hold OFF/CLEAR

to exit the menu

if you do not want

to delete all the

entries.

•

www.vtechphones.com

20

About caller ID

If you subscribe to caller ID service from your local telephone company, this feature displays the

name and telephone number of the caller before answering a call (even when you are on another

call). The caller ID features of this product will work only if you subscribe to caller ID service and

both you and the caller are in areas offering caller ID service, and if both telephone companies use

compatible equipment.

Contact your local telephone company if:

•

you have both caller ID and call waiting, but as separate services (you may need combined service),

• you have only caller ID service, or only call waiting service,

• you do not subscribe to caller ID or call waiting services but wish to try them.

There may be fees for these services, and they may not be available in all areas.

This product can be used without subscribing to either caller ID or combined caller ID with call waiting

service, although the caller ID features of this product will not function.

Advanced operation

www.vtechphones.com 21

Advanced operation

Advanced operation

Call log

The information of the caller will be displayed if you subscribe to caller

ID service from your local telephone company.

• The call log can store up to 50 entries.

• Entries are displayed in chronological order with the most recent entry

rst.

• When the call log is full, the oldest entry will be deleted to make room

for new incoming call information.

• The screen displays EMPTY if there are no records in the call log.

• The screen displays NEW if there are new call log entries (missed and

unread calls).

• Duplicate or anonymous calls (no caller ID information) will be stored

in the call log.

Review the call log

• Press CID/ to enter the call log.

-OR-

Press MENU/SELECT. Press or to select CALL LOG.

• Press MENU/SELECT and then press or to browse the

entries.

• The name (if available), number, date and time of the incoming call

are displayed on the screen.

•

Due to regional

service

differences,

the caller ID

information

may not be

available for

every incoming

call. In addition,

the callers may

intentionally

block their name

and/or telephone

number.

•

The time is

automatically set

and updated with

incoming caller ID

information if you

subscribe to this

service.

•

JoHNNY fu

2-345-6789

New

05:27PM 11/23

eMPtY

www.vtechphones.com

22

Advanced operation

Store a call log number

• Press CID/ to enter the call log.

-OR-

Press MENU/SELECT. Press or to select CALL LOG.

• Press MENU/SELECT and then press or to scroll to the desired

entry

.

• Press MENU/SELECT and the screen displays ENTER NAME.

• Use the keypad to enter the name and then press MENU/SELECT.

• The screen displays STORED and you’ll hear a conrmation beep (if

KEY TONE is on).

•

While reviewing

the call log, press

# repeatedly to

display the other

dialing options.

The available

options are: (1

+ area code +

number, area code

+ number, 1 +

number, number

only). The various

dialing options are:

•

eNter NAMe

Stored

595-9511

1-595-9511

800-595-9511

1-800-595-9511

Dial a call log number

• Press CID/ to enter the call log.

-OR-

Press MENU/SELECT. Press or to select CALL LOG.

• Press MENU/SELECT and then press or to scroll to the desired

entry.

• Press /FLASH or to dial.

•a

www.vtechphones.com 23

Advanced operation

Advanced operation

Delete from the call log

• Press CID/ to enter the call log.

-OR-

Press MENU/SELECT. Press or to select CALL LOG.

To delete one entry

•

Press or to scroll to the desired entry and then press REMOVE

.

• The screen displays DELETED

and you’ll hear a conrmation beep (if

KEY TONE is on).

To delete all entries

• Press and hold REMOVE when in the CALL LOG.

• The screen displays DELETE ALL? Press MENU/SELECT.

• The screen displays DELETED and you’ll hear a conrmation beep (if

KEY TONE is on).

•

deleted

delete All?

Press OFF/CLEAR

to return to previous

screen. Press and

hold OFF/CLEAR

to exit the menu

if you do not want

to delete all the

entries.

•

www.vtechphones.com

24

Advanced operation

Redial

The redial list can store up to 10 of the most recently dialed numbers.

• When there are already 10 entries in the redial list, the oldest entry

will be deleted to make room for newly dialed numbers.

• The screen displays EMPTY if there is no record on the list.

Review redial

• Press REDIAL/PAUSE to enter the redial list.

• Press or to browse the entries.

Store a redial number to the directory

• Press REDIAL/PAUSE to enter the redial list.

• Press or to scroll to the desired entry. Press MENU/SELECT.

• The screen displays ENTER NAME.

• Use the keypad to enter the name and then press MENU/SELECT.

• The screen displays STORED and you’ll hear a conrmation beep (if

KEY TONE is on).

www.vtechphones.com 25

Advanced operation

Dial from redial

• Press REDIAL/PAUSE to enter the redial list.

• Press or to scroll to the desired entry.

• Press /FLASH or to dial.

Delete from redial

• Press REDIAL/PAUSE to enter the redial list.

To delete one entry

•

Press or to scroll to the desired entry and then press REMOVE.

• The screen displays DELETED and you’ll hear a conrmation beep

(if KEY TONE is on).

To delete all entries

• Press and hold REMOVE.

• The screen displays DELETE ALL? Press MENU/SELECT.

• The screen displays DELETED and you’ll hear a conrmation beep

(if KEY TONE is on). delete All?

deleted

Advanced operation

Press OFF/CLEAR

to return to

previous screen.

Press and hold

OFF/CLEAR to exit

the menu if you do

not want to delete

all the entries.

•

www.vtechphones.com

26

Answering system operation

Message capacity

The answering system can record up to 99 messages, depending on the length of each message.

The total maximum recording time is 15 minutes. Message will remain available for replay until they

are deleted.

X/DELETE

Press to delete current message playing.

When idle, press and hold to delete all

messages (page 31).

/PLAY/STOP

Press to play or stop playing

messages (page 31).

/REPEAT

Press to repeat a message

(page 31).

Message window

Shows the status and

number of messages

(page 33).

ANNC

Press to play or record the outgoing

announcement (page 30).

ANS ON/OFF

Press to turn on or off the

answering system (page 27).

/ /VOLUME+/-

Pre ss to adjust volu me

during playback (page 31).

/SKIP

Press to skip to next

message (page 31).

www.vtechphones.com 27

Advanced operation

Answering system operation

Activate the answering system

The ANS ON/OFF must be on (the button light will be on) in order for the

machine to answer calls and record messages. If the button light is off

then calls will not be answered.

To turn on/off the answering system, press ANS ON/OFF to choose

between on and off.

Use the volume control button on the telephone base to adjust the volume

at anytime during the setup procedure.

When ANS ON/OFF

is turned off, your

telephone will ring

10 times before

answering and

prompting for the

remote access

code.

•

Set number of rings

This feature allows you to select how many times the telephone rings before the answering system

answers. You can choose from two, four, six, eight rings or toll saver. When toll saver is activated, the

answering system answers after two rings when there are new messages, and after six rings when

there are no new messages.

• Press NO. OF RINGS when in idle mode and the system announces the current setting.

• The system announces “To change the setting, press number of rings again.”

• Press NO. OF RINGS repeatedly until the desired setting is announced. If you do not press the

ANNC button for about two seconds, the setting will be saved and there is a conrmation beep.

Set telephone base date and time

The answering system announces the day and time the message was received before playing each

message. Set the date and time before using the answering system so all messages are dated correctly.

Setting of handset date and time will simultaneously update the telephone base date and time.

The system will announce “Please set the handset clock” before message playback if you do not set

the date and time before using this system.

www.vtechphones.com

28

Answering system operation

BS MelodY

BS rINGer vol

MelodY 1

MelodY 2

SetuP BS

dAte/tIMe

Set telephone base melody

There are six ring melodies to choose from.

• Press MENU/SELECT on handset to display menu when in idle

mode.

• Press or to reach SETUP BS. Press MENU/SELECT.

• Press or to reach BS MELODY. Press MENU/SELECT and a

checkmark is shown next to the current melody.

• Press or to scroll through the choices and a sample of each

melody will be played at the telephone base.

• Press MENU/SELECT to conrm selection.

• The screen displays STORED and you’ll hear a conrmation beep

(if KEY TONE is on).

Set telephone base ringer volume

You can adjust the telephone base ringer volume to one of eight

different levels, or turn the telephone base ringer off.

• Press MENU/SELECT on the handset in idle mode.

• Press or to reach SETUP BS. Press MENU/SELECT.

• Press or to reach BS RINGER VOL. Press MENU/SELECT.

• Press or to scroll through the choices and a sample of each

ring volume will be played at the telephone base.

• Press MENU/SELECT to conrm selection.

The screen displays STORED and you’ll hear a conrmation beep

(if KEY TONE is on).

•

The ring melody

for the handset

is set separately

from the telephone

base ring melody.

See page 8 to set

the handset ringer

melody.

The volume of the

handset ringer

is set separately

from the telephone

base ringer. See

page 9 to change

the handset ringer

volume.

•

•

www.vtechphones.com 29

Advanced operation

Answering system operation

Personal identication number (PIN)

A four-digit security code is required for remote access to the answering

system from any touch tone telephone. The factory default code is 0000.

To change the PIN on your telephone:

• Press MENU/SELECT on the handset in idle mode.

• Press or to reach SETUP BS. Press MENU/SELECT.

•

Press or to reach CHANGE ITAD PIN. Press MENU/SELECT.

• The screen displays ENTER PIN.

• Enter the PIN (default 0000) and press MENU/SELECT.

• The screen displays NEW PIN.

• Enter the desired PIN and press MENU/SELECT.

• The screen displays REPEAT PIN.

• Enter the new PIN again and press MENU/SELECT.

• The screen displays STORED and you’ll hear a conrmation beep

(if KEY TONE is on).

If a wrong PIN is entered, the screen displays WRONG PIN, retry

after two seconds.

•

cHANGe ItAd PIN

dIAl tYPe

eNter PIN

eNter PIN

****

New PIN

rePeAt PIN

www.vtechphones.com

30

Answering system operation

Outgoing announcements

An outgoing announcement is the message callers hear when calls are

answered by the answering system.

The telephone is preset with an announcement that answers calls with

“Hello, please leave a message after the tone.” You can use this default

announcement, or replace it with your own.

The

announcement

can be up to 90

seconds

in length.

When your

own recorded

announcement

is deleted, calls

will be answered

with the preset

announcement.

•

•

Play the announcement

•

Press ANNC in idle mode. The system announces “Announcement, press

PLAY or press ANNC again to record a new announcement.”

• Press /PLAY/STOP and the announcement will be played.

Record your own announcement

•

Press ANNC in idle mode, and the system announces “Announcement,

press

PLAY

or press

ANNC

again to record a new announcement.”

• Press ANNC again and the system announces “Record after the tone,

press stoP when you are done.”

• After the tone, speak towards the microphone at the bottom front of the

telephone base from about nine inches away.

• Press /PLAY/STOP when nished.

•

The answering system will automatically playback the newly recorded

announcement. Press /PLAY/STOP to stop the playback at any time.

Delete your announcement

•

Press ANNC in idle mode, and the system announces “Announcement,

press

PLAY

or press

ANNC

again to record a new announcement.”

• Press /PLAY/STOP and then press DELETE when the system

is playing the outgoing announcement. The system announces

“Announcement deleted.”

www.vtechphones.com 31

Advanced operation

Answering system operation

Messages can

only be deleted

after they are

played.

If volume on

the telephone

base is set to 0,

call screening

is off, i.e. you

cannot hear the

message left by

the caller during

the recording

process.

•

•

Message playback

• Press /PLAY/STOP to listen to messages. Press /PLAY/STOP

again to stop playback.

• If there are new messages, the system will announce the number of

new and old messages then play the new messages (oldest rst). If

there are no new messages, the system will announce the number of

old messages and playback all messages (oldest rst).

• Before each message is played, the day and time it was received will

be announced.

Options during playback

• Press / /VOLUME to adjust the speaker volume.

• Press /SKIP to skip to the next message.

• Press /REPEAT to repeat the message currently playing.

• Press X/DELETE to delete the current message. The system will

advance to the next message.

Delete all messages

• Press and hold X/DELETE when in idle mode.

• The system announces “All old messages deleted.”

www.vtechphones.com

32

Answering system operation

During remote

access, if no key

is pressed within

eight seconds,

the remote

access call is

automatically

disconnected.

•

Remote access

You can access many features of your answering system remotely from any touch tone telephone.

A four-digit security code is required to access the system and the factory default code is 0000; see

page 29 if you wish to change it. To enter remote access:

• Dial your telephone number from any touch tone telephone.

• When the system answers and plays the outgoing announcement, press * to prompt for PIN. The

system announces “Please enter your remote access code.”

• After entering the remote access code, the system will play any new messages and then play the

menu of commands.

0To end the call

1To play all messages

2To play new messages

3To delete the message

33 To delete all old messages

4To repeat the previous message

5To stop playing the message

6To skip the message

7To turn the answering system on

8To turn the answering system off

9To repeat help

Remote access commands:

www.vtechphones.com 33

Advanced operation

Answering system operation

The message counter usually displays the total number of incoming messages.

See the list below for explanations of other displays in this window.

Message window displays

0 No messages.

0 (ashing) The clock needs to be set.

1-99 Total number of old message(s) recorded.

1-99 (ashing) Total number of message(s) recorded, at least one is new.

1-99 & F (alternating) Memory is full with total number of messages recorded.

1-90 (counting) Elapsed time while recording an announcement.

1-99 Current message number during message playback.

0-8 Current volume level while adjusting.

02, 04, 06, 08, tS Current number of rings while setting.

-- System is answering a call.

-- (ashing) System is being setup or initialized, or being accessed remotely.

www.vtechphones.com

34

Handset and telephone base indicators

Handset icons

Telephone base lights

Handset light

• Ringer off.

(Battery indicator)

• Cycles (low, medium, and full) when handset battery is charging.

• On when the handset speakerphone is in use.

IN USE • Flashes when there is an incoming call.

• On when the handset is in use.

VOICEMAIL • Flashes when there is a new network message (a subscription service

from your local telephone company).

CHARGE • On when the handset is in the telephone base.

ANS ON/OFF • On when the answering system is on.

www.vtechphones.com 35

Appendix

Handset display screen messages

Display: When:

cAll There is an incoming call.

coNNectING... The cordless handset is searching for the telephone base.

eMPtY There are no entries in the call log, directory, or redial list.

eNded You have just ended a call.

full The directory is full.

Mute The microphone is muted temporarily during a conversation.

New There are un-reviewed calls in the call log.

New voIceMAIl There is new voicemail message.

Not AvAIlABle Access is denied when there is no line or the handset is out of range

from the telephone base.

No lINe There is no telephone line connected.

www.vtechphones.com

36

Handset display screen messages

Display: When:

PAGING

The handset locator has been activated or the handset is being

paged.

PHoNe The handset is in use.

wArNING

cHecK BAtterY!

The battery is not installed or not installed properly in the handset.

-OR-

The battery needs to be replaced.

-OR-

An incorrect battery has been installed by mistake. Use only the

supplied VTech battery, or equivalent.

Display: When:

PrIvAte NAMe The caller is blocking name information.

PrIvAte NuMBer The caller is blocking telephone number information.

PrIvAte cAller The caller is blocking name and number information.

uNKNowN NAMe This caller’s name is unavailable.

uNKNowN NuMBer This caller’s number is unavailable.

uNKNowN cAller No call information is available about this caller.

loNG dIStANce or

l (before caller’s number)

This is a long distance call.

Call log display screen messages

www.vtechphones.com 37

Appendix

Battery

After the battery is fully charged for 16 hours, you can expect the following performance:

Operation Operating time

While in use (talking) 10 hours

While not in use (standby*) 100 hours

*Handset is off the telephone base but not in use.

The battery needs charging when:

• A new battery is installed in the handset.

• Battery indicator on screen is empty.

CAUTION:

1. Use only the supplied battery (part number 89-1326-00-00) or equivalent. To order a replacement, visit our website at

www.vtechphones.com or call 1 (800) 595-9511. In Canada go to visit www.vtechcanada.com or dial 1 (800) 267-7377.

2. Do not dispose of the battery in a re. Check with local waste management codes for special disposal instructions.

3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or

skin. The electrolyte may be toxic if swallowed.

4. Exercise care in handling batteries in order not to create a short circuit by letting them come into contact with conductive

materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns.

5. Charge the battery(ies) provided with or identied for use with this product only in accordance with the instructions and

limitations specied in this manual.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.

www.vtechphones.com

38

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool).

5. Do not place this product on an unstable surface such as a table, shelf or stand. This product may fall, causing serious damage.

6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be

blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should

not be placed in an area where proper ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your

dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.

9. Never push objects of any kind into this product through slots in the telephone base or handset as they may touch dangerous voltage points or create a short circuit that could

result in a risk of re or electric shock. Never spill liquid of any kind on the product.

10.

To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other

than specied access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock.

12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

A. When the power supply cord or plug is damaged or frayed.

B. If liquid has been spilled onto the product.

C. If the product has been exposed to rain or water.

D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions, as improper

adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.

E. If the product has been dropped and the telephone base and/or handset has been damaged.

F. If the product exhibits a distinct change in performance.

13. The power unit is intended to be correctly oriented in a vertical or oor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling,

under-the-table or cabinet outlet.

14. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

15. Do not use the telephone to report a gas leak in the vicinity of the leak.

16. Only put the handset of your telephone next to your ear when it is in normal talk mode.

CAUTION: Use only the power adapter provided with this product. To purchase, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada go to

www.vtechcanada.com or dial 1 (800) 267-7377.

SAVE THESE INSTRUCTIONS

www.vtechphones.com 39

Appendix

Troubleshooting

Problem Suggestion

My telephone does not

work at all.

• Make sure the battery is installed and charged correctly (page 2). For optimum daily

performance, return the cordless handset to the telephone base after use.

• Make sure the power adapter is securely plugged into an outlet not controlled by a wall

switch.

•

Make sure the telephone line cord is plugged rmly into the telephone base and the wall jack.

• Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.

Allow up to one minute for the cordless handset and telephone base to synchronize.

• Charge the battery in the cordless handset for at least 16 hours.

• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase

a new battery.

• Disconnect the telephone base from the jack and plug in a working telephone. If this telephone

does not work, the problem is probably in the wiring or the local service. Call the local telephone

company.

LOW BATTERY is

displayed on screen.

• Place the handset in the telephone base for recharging.

• Remove and re-install the battery and use it normally until fully discharged, then recharge the

handset on the telephone base for 16 hours.

• If the above measures do not correct the problem, the battery may need to be replaced.

If you have difculty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.

vtechphones.com, or call 1 (800) 595-9511; in Canada go to www.vtechcanada.com or dial 1 (800) 267-7377.

www.vtechphones.com

40

Problem Suggestion

The battery does not

charge in the handset

or the handset battery

does not accept

charge.

• Make sure the handset is placed in the telephone base correctly. The CHARGE light on the

telephone base should be on.

• Remove the battery from the handset and then re-install it in the handset. Put the handset

back to the telephone base and charge for 16 hours.

• If the cordless handset is in the telephone base but the CHARGE light is not on, see The

CHARGE light is off in this section.

• It may be necessary to purchase a new battery. Please see the Battery section of this user’s

manual (page 37).

• The telephone might be malfunctioning. Please see the Warranty section of this user’s manual

(page 50) for further instruction.

The CHARGE light is

off.

• Clean the charging contacts on the cordless handset(s) and telephone base each month using

a pencil eraser or a dry non-abrasive fabric.

•

Make sure the power adapter and telephone line cords are plugged in correctly and securely

.

• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one

minute for the cordless handset and telephone base to reset.

• The telephone might be malfunctioning. Please see to the Warranty section of this user’s

manual (page 50) for further instruction.

Troubleshooting

www.vtechphones.com 41

Appendix

Troubleshooting

Problem Suggestion

There is no dial tone. • First, try all the above suggestions.

• Move the cordless handset closer to the telephone base. It might be out of range.

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• Disconnect the telephone base from the telephone jack and connect a different telephone. If

there is no dial tone on the other telephone either, the problem is in your wiring or local service.

Contact your local telephone company.

My handset displays

CONNECTING...

Move the handset closer to the telephone base. You might have moved out of range.

•

www.vtechphones.com

42

Troubleshooting

Problem Suggestion

The telephone does

not ring when there is

an incoming call.

• Make sure the ringer is on (see page 9 for handset and page 27 for telephone base).

• Make sure the telephone line cord and power adapter are plugged in properly (see page 3).

• The cordless handset may be too far from the telephone base. Move it closer to the telephone

base.

• There may be too many extension telephones on the telephone line to allow all of them to ring

simultaneously. Try unplugging some of them.

• If the other telephones in your home are having the same problem, the problem is in the wiring

or local service. Contact the local telephone company (charges may apply).

• Other electronic products can cause interference to your cordless telephone. Try installing your

telephone as far away as possible from the following electronic devices: wireless routers, radios,

radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,

televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

•

Test a working telephone at the telephone jack. If another telephone has the same problem, the

problem is in the telephone jack. Contact your local telephone company (charges may apply)

.

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• Remove and re-insert the battery and place the cordless handset in the telephone base.

• Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute

for this to take place.

www.vtechphones.com 43

Appendix

Troubleshooting

Problem Suggestion

I cannot dial out. • First, try all the above suggestions.

• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second

or two to synchronize with the telephone base before producing a dial tone. Wait an extra

second before dialing.

•

Make sure the telephone is set to the correct dial type (pulse dial or tone dial) for the service in

your area. See Dial type section on page 12 to set the dial type.

• If the other telephones in your home are having the same problem, the problem is in the wiring

or local service. Contact your local telephone company (charges may apply).

• Eliminate any background noise. Noise from a television, radio, or other appliances may cause

the telephone not to dial out properly. If you cannot eliminate the background noise, rst try

muting the cordless handset before dialing, or dialing from another room in your home with

less background noise.

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44

Troubleshooting

Problem Suggestion

There is noise

or interference

during a telephone

conversation.

My calls cut in and out

when I am using the

cordless handset.

• The handset may be out of range. Move it closer to the telephone base.

• Appliances or other cordless telephones plugged into the same circuit as the telephone base

can cause interference. Try moving the appliance or telephone base to another outlet.

• Other electronic products can cause interference to your cordless telephone. Try installing your

telephone as far away as possible fro+m the following electronic devices: wireless routers,

radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room

monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless

telephones.

• Microwave ovens operate on the same frequency as your telephone. It is normal to experience

static on your telephone while the microwave oven is operating. Do not install this telephone

in the same outlet or near a microwave oven.

• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or

modem/surge protector) into a different location. If this solves the problem, re-locate your

telephone or modem farther apart from each other, or use a different surge protector.

• The layout of your home or ofce might be limiting the operating range. Try moving the telephone

base to another location, preferably a higher location for better reception.

• Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls

are still not clear, the problem is probably in the wiring or local service. Contact the local

telephone company (charges may apply).

• If the other telephones in your home are having the same problem, the problem is in the wiring

or local service. Contact the local telephone company (charges may apply).

• Do you have DSL service? If yes, you need to have a DSL lter installed at every telephone jack

that has a telephone connected to it. Contact your DSL service provider for lter information.

www.vtechphones.com 45

Appendix

Troubleshooting

Problem Suggestion

I hear other calls when

using the telephone.

• Disconnect the telephone base from the telephone jack. Plug in a different telephone. If there are

still other calls, the problem is probably in the wiring or local service. Call your local telephone

company.

I hear noise in the

cordless handset, and

none of the keys or

buttons work.

• Make sure the telephone line cord is plugged in securely.

My caller ID features are

not working properly

• Caller ID is a subscription service. You must subscribe to this service from your local telephone

company for this feature to work on your telephone.

• The caller may not be calling from an area which supports caller ID.

• Both you and the caller’s telephone companies must use equipment which are compatible with

caller ID service.

• If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone

base and the telephone line jack. Contact your DSL service provider for lter information.

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46

Problem Suggestion

The system does

not receive caller ID

or the system does

not display caller ID

during call waiting.

• Make sure you subscribe to caller ID with call waiting features provided by the local telephone

company.

• The caller may not be calling from an area which supports caller ID.

• Both you and the caller’s telephone companies must use equipment which are compatible with

caller ID service.

• If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone

base and the telephone line jack. Contact your DSL service provider for lter information.

The answering system

does not answer after

the correct number of

rings.

• Make sure the answering system is on. When the answering system is on, the red light on the

ANSWER ON/OFF key should be lit.

• If toll saver is activated, the number of rings changes to two when there are new messages

waiting (page 27).

• If the memory is full or if the answering system is off, the system will answer after ten rings.

• In some cases, the answering system will be affected by the ringing system used by the local

telephone company.

The announcement

message is not clear.

• When recording the announcement, make sure you speak in a normal tone of voice about nine

inches from the telephone base.

• Make sure there is no background noise (television, music, trafc, etc.) when recording.

Troubleshooting

www.vtechphones.com 47

Appendix

Problem Suggestion

The answering system

does not record

messages.

• Make sure the answering system is on.

The messages on the

answering system are

incomplete.

• If a caller leaves a very long message, part of it may be lost when the system disconnects the

call after four minutes.

• If the caller pauses for more than ve consecutive seconds, the system stops recording and

disconnects the call.

• If the memory on the system becomes full during a message, the system stops recording and

disconnects the call.

• If the caller’s voice is very soft, the system may stop recording and disconnect the call.

The messages on

the system are very

difcult to hear.

• Press //VOLUME on the telephone base to increase the speaker volume.

The answering system

does not respond to

remote commands.

• Make sure your remote access code is correct (page 32).

• Make sure you are calling from a touch-tone telephone. When dialing a number, there should

be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the

answering system.

• The answering system may not detect the remote access code when the announcement is

playing. Wait until the announcement is over before entering the code.

• There may be interference on the telephone line you are using. Press the keypad keys rmly

when dialing.

Troubleshooting

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48

Troubleshooting

Problem Suggestion

My cordless handset

beeps and is not

performing normally.

• Make sure the power cord is securely plugged into the telephone base. Plug the unit into a

different working electrical outlet not controlled by a wall switch.

• Move the cordless handset closer to the telephone base. It may be out of range.

• Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds and

plug it back in again. Allow up to one minute for the cordless handset and the telephone base

to synchronize.

• Other electronic products can cause interference to your cordless telephone. Try installing

your telephone as far away from these electronic devices as possible: wireless routers, radios,

radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal

computers, kitchen appliances and other cordless telephones.

Common cure for

electronic equipment

• If the unit is not responding normally, try putting the cordless handset in the telephone base.

If it does not seem to respond, try the following (in the order listed):

• Disconnect the power to the telephone base.

• Disconnect the battery on the cordless handset.

• Wait a few minutes before connecting power to the telephone base.

• Re-install the battery and place the cordless handset into the telephone base.

• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up

to one minute for this to take place.

www.vtechphones.com 49

Appendix

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can

communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofce.

When the handset is out of range, the handset will display CONNECTING. The user can access the handset directory, and certain parts of the menu system, i.e.

handset setting, but not the time setting and telephone base setting. NOT AVAILABLE will be displayed if access is denied.

If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press /FLASH. Move closer to the

telephone base, then press /FLASH to answer the call.

If the handset moves out of range during a telephone conversation, there might be interference.

To improve reception, move closer to the telephone base.

Maintenance

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a

sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap.

Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT

RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

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50

About cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and

the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within

range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.

Electrical Power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled

by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted.

Potential TV Interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent

such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless

telephone farther away from the TV or VCR will often reduce or eliminate the interference.

Rechargeable Batteries: This product contains either Nickel-Cadmium or Nickel-Metal Hydride rechargeable batteries. Exercise care in handling batteries in

order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe

proper polarity between the battery and the battery charger.

Nickel-Metal Hydride Rechargeable Batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if

burned or punctured, they could release caustic material which could cause injury.

•

•

•

•

•

Warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided

in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used

normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the

United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If

we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of

the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy.

VTech will return repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under

the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired

or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect,

inundation, re, water or other liquid intrusion; or

2. Product that has been damaged due to repair, alteration or modication by anyone other than an authorized service representative of VTech; or

3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or

www.vtechphones.com 51

Appendix

Warranty

4. Product to the extent that the problem is caused by use with non-VTech accessories; or

5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes

(including but not limited to Products used for rental purposes); or

7. Product returned without valid proof of purchase (see item 2 below); or

8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service?

To obtain warranty service in the United States of America, please call 1 (800) 595-9511; In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service,

please review the user’s manual - a check of the Product controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges

incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty to you, transportation,

delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty,

or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further

repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

1.

Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difculty; and

2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and

3. Provide your name, complete and correct mailing address, and telephone number.

Other Limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product.

VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other

express warranties. No one is authorized to make modications to this limited warranty and you should not rely on any such modication.

State/Provincial Law Rights: This warranty gives you specic legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an unwritten warranty that the Product is t for ordinary

use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation

may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost

prots or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use

of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may

not apply to you.

Please retain your original sales receipt as proof of purchase.

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52

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission

(FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses

and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television recep-

tion, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or by-

stander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely

held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a

distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and

(2) This device must accept any interference received, including interference that may cause undesired operation.

Privacy of communications may not be ensured when using this telephone.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The

label on the back or bottom of this equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to

your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements

adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also

compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called.

The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas,

the sum of all RENs should be ve (5.0) or less. For more information, please contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equip-

ment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only

be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

•

•

•

•

www.vtechphones.com 53

Appendix

FCC, ACTA and IC regulations

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is

required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct

the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its

facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes

are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or

test emergency numbers, please:

Remain on the line and briey explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

This equipment complies with regulations RSS-213 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause

interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

The term ‘’IC: ‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to

a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the

devices does not exceed ve.

This Class B digital apparatus complies with Canadian ICES-003.

•

•

www.vtechphones.com

54

The RBRC® Seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an

industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the

United States and Canada.

The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal

waste, which may be illegal in your area.

VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program

or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and

disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment

and conserving natural resources.

RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

The RBRC® seal

www.vtechphones.com 55

Appendix

Technical specications

Frequency control Crystal controlled

PLL synthesizer

Transmit frequency Handset: 1921.536-1928.448 MHz

Telephone base: 1921.536-1928.448MHz

Channels 5

Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according

to environmental conditions at the time of use.

Size Handset: 170.9mm X 48.1mm X 25.8mm

Telephone base: 179.8mm X 123.8mm X 95.0mm

Weight Handset: 131.0 grams (including battery)

Telephone base: 296.8 grams

Power requirements Handset: 2.4V DC 600mAh NiMH battery

Telephone base: 6V DC @ 600mA

Memory Handset directory: 50 memory locations; up to 24 digits and 15 characters

Handset call log: 50 memory locations; up to 20 digits and 15 characters

www.vtechphones.com

56

Index

A

About cordless telephones 50

Activate the answering system 27

Advanced operation 16

Answering system operation 26

B

Basic operation 14

Battery 9, 37

C

Caller ID 20

Call log 21, 36

Call waiting 14

Chart of characters 17

Clear voicemail 12

D

Date and time 8

Delete all messages 31

Delete from redial 25

Delete from the call log 23

Delete from the directory 19

Delete your announcement 30

Desk/table bracket installation 4

Dial a call log number 22

Dial a directory entry 18

Dial from redial 25

Dial type 4, 12

Directory 16

DSL lter 5

E

Edit a directory entry 19

Edit handset name 11

F

FCC, ACTA and IC regulations 52

Find Handset 15

H

Handset and telephone base indicators 34

Handset display screen messages 35

Handset icons 34

Handset layout 6

Handset light 34

I

Important safety instructions 38

Index 56

Installation 1

Install handset battery 2

K

Key tone 10

L

Language 11

M

Maintenance 49

Make, answer and end calls 14

Message capacity 26

Message playback 31

Message window displays 33

Mute 14

O

Operating range 49

Options during playback 31

Options while on calls 14

Outgoing announcements 30

Out of range tone 10

P

Parts checklist 1

Personal identication number

(PIN) 29

Play the announcement 30

www.vtechphones.com 57

R

Record your own announcement 30

Redial 24

Remote access 32

Reset to default settings 13

Review redial 24

Review the call log 21

Review the directory 16

Ring melody 8

Ring volume 9

S

Search the directory 16

Set number of rings 27

Set telephone base date and time 27

Set telephone base melody 28

Set telephone base ringer volume 28

Speakerphone 14

Store an entry in the directory 18

Store a number from redial to the directory 24

Store a call log number 22

T

Technical specications 55

Telephone base 3, 7

Telephone base lights 34

Telephone settings 6

The RBRC® seal 54

Troubleshooting 39

V

Volume 9, 28

W

Warranty 50

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon

Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C.

Copyright ©2006 for VTECH TELECOMMUNICATIONS LTD.

Printed in China.

91-001156-030-100