WG security WG58PUG EAS System User Manual

WG Security Products, Inc EAS System

User Manual

58Khz Pro-GuardTM & Uni-GuardTM Instruction Manual [24vac Low Voltage with 110.220vac Transformer] Version 2004 April Manual Part Number: WG-PRG-IM (042004A) WG SECURITY PRODUCTS INC. 3031 Tisch Way, Suite 602, San Jose, CA 95128 (USA) http://www.wgspi.com
TECHNICAL SUPPORT CONTACT INFORMATION North America South America Tel: 818-763-9186 Fax: 818-255-0514 Email: svc@sensorsense.com Rest of World Tel: 408-241-8000 Fax: 408-241-8082 Email: support@wgspi.com WARRANTY DISCLAIMER WG Security Product Inc. makes no representation orwarranty with respect to the contents hereof and specifically disclaims any implied warranties ofmerchantability or fitness for any particular purpose.Further, WG Security Product Inc. reserves the right torevise this publication and make changes from time totime in the content hereof without obligation of WGSecurity Product Inc. to notify any person of suchrevision or changes. Important Notice! Due to regulations of FCC 15.21, any changes or modifications not expressly approved by the partyresponsible for compliance will void the user'sauthority to operate the equipment.
TABLE OF CONTENTS CHAPTER ONE ........................................................................................... 1 System Overview.............................................................................................. 1 Features & Benefits .......................................................................................... 2 Pro-Guard System Parts List ............................................................................ 3 Uni-Guard System Parts List ............................................................................ 4 CHAPTER TWO........................................................................................... 5 Installation Procedures ..................................................................................... 5 Step-Down Transformer Box......................................................................... 5 Transformer Cable Connection..................................................................... 6 Step-Down Transformer Capacity................................................................. 6 System Connections (Pro-Guard & Uni-Guard)............................................ 7 Optional Power Connection for Pro-Guard ................................................... 8 Optional Split System Connection for Pro-Guard (two Tx’s & one Rx) ........ 9 Optional IR Counting System Configuration (Pro-Guard & Uni-Guard) ..... 10 Power Cord Notices........................................................................................ 11 North American Power Supply Cords ......................................................... 11 International Power Supply Cord ................................................................ 11 Fuse Replacement Information....................................................................... 16 IR Control Keyboard Function Description & Default Parameters Table ....... 19 Tuning Procedures & Tips .............................................................................. 21 Remote Control Programming........................................................................ 22
Pro-Guard & Uni-Guard Installation Manual 1 CHAPTER ONE System Overview Pro-Guard and Uni-Guard Electronic Article Surveillance systems operate with any 58Khz acousto-magnetic tag. Both systems are plug-and-play, eliminating the need for expensive technicians. Pro-Guard is a dual pedestal system whereas Uni-Guard is a single pedestal transceiver system. The fully digital Pro-Guard and Uni-Guard systems are today’s most technically advanced 58Khz pedestal systems on the market. Both systems are fully digital, software driven, and have the latest DSP technology that constantly checks the environment, eliminating false alarms that are common with competing systems. Technical Data Europe USA Height 1470mm 58” Width 710mm 28” Thickness 120mm 7.1” Weight 10Kg 22lbs Power 220-240vac 100-120vac Operating Frequency 58Khz 58Khz Micro Pencil Tag Detection 2.6 meters 9 feet Operating Temperature 0º C to 30º C 32º F to 86º F 9 Feet (2.6m)
Pro-Guard & Uni-Guard Installation Manual 2 Technical Data Europe USA Height 1470mm 58” Width 710mm 28” Thickness 120mm 7.1” Weight 10Kg 22lbs Power 220-240vac 100-120vac Operating Frequency 58Khz 58Khz Micro Pencil Tag Detection 1.2 meters on either side. 4 feet on either side. Operating Temperature 0º C to 49º C 32º F to 120º F Features & Benefits • Self tuning electronics • Software driven • Network Access for remote tuning • Built-in alarm • Port for driving an external alarm • Constructed of strong, light ABS fire retardant molding • Compatible with all 58Khz acousto-magnetic labels and hard tags. • Greater detection in all tag orientations 4 Feet (1.2m) 4 Feet (1.2m)
Pro-Guard & Uni-Guard Installation Manual 3 Pro-Guard System Parts List Part Name Order Number 1 Transmitter Pedestal WG-PRG-PC-T 2 Receiver Pedestal WG-PRG-PC-R 3 Clear Alarm Cover WG-PRG-WD 4 Base WG-PRG-BS 5 Remote Control WG-MG-RC OLD 6 Interconnection Connector WG-MG-ICC 7 Pedestal Power Cable Connector WG-PRG-PLC 8 Installation Tool WG-MG-IT 9 Field Indicator Pen WG-MG-FP 10 Interconnection Line WG-MG-CC 11 Instruction Manual WG-PRG-M 12 24vac Transformer WG-PRG-TR Base (2) Pedestal Power Cable & Connector (2)Transformer Primary Power Cable (1)Installation Tool (1)Clear Alarm Cover 24vac Transformer (1)Remote Control (1)Bolts (8)Transmitter & ReceiverPedestals (2) Interconnection Line & Connector (2)
Pro-Guard & Uni-Guard Installation Manual 4 Uni-Guard System Parts List Part Name Order Number 1 Transceiver Pedestal WG-UNG-PC 2 Clear Alarm Cover WG-PRG-WD 3 Base WG-PRG-BS 4 Remote Control WG-MG-RC OLD 5 Pedestal Power Cable Connector WG-PRG-PLC 6 Installation Tool WG-MG-IT 7 Field Indicator Pen WG-MG-FP 8 Instruction Manual WG-PRG-M 9 24vac Transformer WG-PRG-TR 10 IR Mirror Reflector WG-UNG-MIR Base (1) Pedestal Power Cable & Connector (1) Transformer Primary Power Cable (1) Installation Tool (1)Clear Alarm Cover 24vac Transformer (1)Remote Control (1)Bolts (4)IR Mirror Reflector (1)Pedestal Transceiver (1)
Pro-Guard & Uni-Guard Installation Manual 5 CHAPTER TWO Installation Procedures Step-Down Transformer Box Fuse replacementExtend fuse (time-delay fuse)5mmx20mm 3.15AEquipment shall be electrically disconnected from the branch-circuit supply when replacing the fuse.WARNING - TO REDUCE THE RISK OF DAMAGE. REPLACE ONLY WITH SAME TYPE AND RATING OF FUSE.OFFONVOLTAGE SWITCHAC POWER24VAC OUTPUT 20V GND 24V0V GND 24V24VAC OUTPUT 1 Caution: The Voltage Switch is used to set thesystem for the appropriate AC input. North America – Set the switch to 115. Europe – Set the switch to 230.
Pro-Guard & Uni-Guard Installation Manual 6 Transformer Cable Connection Connect the three pins of the power connector to the corresponding terminals of the transformer connector. The ground pins from both must be connected, but the 0V and 24V terminals from the step-down transformer can be swapped to change the polarity of the system. 3-Pin Power Connector Layout 3-Terminal Transformer Connector Layout Pin Function Color Pin Function Color 1 “N or L“ * Blue/Brown 1 0V Blue/Brown 2 Ground Green w/Yellow Stripe 2 Ground Green w/Yellow Stripe 3 “L or N” * Brown/Blue 3 24V Brown/Blue (180 degrees phase switch) * Note: Pin 1 and Pin 3 of the power connector are equivalent to former N and L terminals for 110/220vac systems. Switching them will switch the system’s phase 180 degrees; same as former 110/220vac systems. Step-Down Transformer Capacity • Pro-Guard: Maximum 1 Transformer per Transmitter/Receiver pair. • Uni-Guard: Maximum 1 Transformer per Uni-Guard. Red GreenBluePin 124VAC OUTPUT0V GND 24VPin 1Brown 3-Pin Power Connector Transformer 24V Output Terminal
Pro-Guard & Uni-Guard Installation Manual 7 System Connections (Pro-Guard & Uni-Guard) 3-Pin Power Connector 6-Pin Inter-Connector 24V 24V Transformer 110/220vac Single Pro-Guard SystemRx/Tx Tx/Rx 3-Pin Power Connector 6-Pin Inter-Connector 24V 24V 24V Transformer 3-Pin Power Connector 110/220vac 24V Transformer 110/220vac Two Uni-Guard SystemsUni-Guard #1 Uni-Guard #2 (No Inter-Connection) Caution: One step-down transformer can only support one Uni-Guard. Connecting two Uni-Guards will cause the transformer to overheat and damage it.
Pro-Guard & Uni-Guard Installation Manual 8 Optional Power Connection for Pro-Guard There is another 3-pin connector (J5) on the bottom of the PC board. This provides a closer and more convenient place to connect power from one of the closer pedestals instead of connecting power directly to the transformer box. 3-Pin Power Connector 6-Pin Inter-Connector 24V 24V Transformer 110/220vac Single Pro-Guard SystemRx/Tx Tx/Rx 3-Pin Power ConnectorNote: This type connection cannot be done with multiple Uni-Guards because one transformer can supply power to only one Uni-Guard.
Pro-Guard & Uni-Guard Installation Manual 9 Optional Split System Connection for Pro-Guard (two Tx’s & one Rx) There is another split system configuration for Pro-Guard, two transmitters and one receiver. Two interconnections are required to connect two 6-pole connectors from J3 and J12 (see page 14) on the bottom PC board of the receiver to each transmitter. This provides a convenient way for one Pro-Guard receiver to slave two transmitters. Please note that a second transformer box is required. One transformer box can only power one standard Pro-Guard system (Tx and Rx). Tx Tx Rx 3-Pin Power Connector 3-Pin Power Connector 6-Pin Interconnector 6-Pin Interconnector 3-Pin Power Connector 24V Transformer 24V 24V 110/220vac Note: This configuration requires two transformer boxes because one transformer box can supply power to only one Pro-Guard system (Tx/Rx).
Pro-Guard & Uni-Guard Installation Manual 10 Optional IR Counting System Configuration (Pro-Guard & Uni-Guard) There is an optional IR people counter feature available when the system is connected to WG’s EASNetTM software. Follow the configuration setup described below for using this feature. System Configurations Transmitter Pedestal Receiver Pedestal Pro-Guard Integrated IR Transmitter (1pc) Integrated IR Receiver (1pc) Pedestal External Reflector Uni-Guard Integrated IR Transceiver (1pc) External IR Mirror (1pc) Note: This type of configuration only has one IR monitor channel between the pedestals. Please arrange the transmitter and receiver with IR modules face-to-face, otherwise the IR receiver will not be able to receive signals from the transmitter. Pro-Guard Rx Pro-Guard TxIntegrated IR Receiver Integrated IR TransmitterIR Monitoring channel (One-way counting) Uni-Guard Integrated IR Receiver IR Mirror IR Monitoring Channel (One-way counting) Note: This type of configuration only has one IR monitor channel on one side of the pedestal. Please arrange the integrated transceiver and IR mirror face-to-face, otherwise the IR mirror will not be able to reflect the signals back to the transceiver.
Pro-Guard & Uni-Guard Installation Manual 11 Power Cord Notices North American Power Supply Cords This equipment is supplied with an external power line at one end and a molded receptacle terminal block at the other end. Conductors are color coded white (neutral), black (line) and green or green/yellow (ground). Operation of this equipment at voltages exceeding 130vac will require power supply cords that comply with NEMA configurations. International Power Supply Cord This equipment is supplied with an external power line at one end and a molded receptacle terminal block at the other end. Conductors are CEE color-coded—light blue (neutral), brown (line) and green/yellow (ground). Other IEC 320 C-13 type power supply cords can be used if they comply with the safety regulations of the country in which they are installed. We recommend that you use a CE approved power cord H05 VV-F or H05 VVH2-F2 (Refer to the electrical code which governs your country for installation of an Anti-Theft Unit to the main power supply)
Pro-Guard & Uni-Guard Installation Manual 12 Pipe the power line to where the posts will be mounted. Attach the power cord to the field connector by following the wiring instructions below. IMPORTANT NOTICE: 1. Use a torque of 4.5Kg/cm to screw down the wires. 2. The L and N lines can be swapped, but keep all systems wired IDENTICALLY with respect to the order of the three power lines. 3. If the Pro-Guard shuts down other manufacturers 58Khz deactivators or cause them to false alarm, or other systems cause the Pro-Guard to shut down or false alarm, perform the following action: SWITCH THE “L” AND “N” TERMINAL POSITIONS OF THE POWER CORD AND THEN TRY SYCHRON ADJUSTMENT (SEE APPENDIX ENTRY B) 4. We recommend using a power cord with a maximum length of 3 meters. Dig six holes (10mm diameter, 40mm deep) for installing the base. Black or Brown = LiveWhite or Blue = Neutral Green & Yellow = GroundL GND N Screw Torque Specification: 4.5Kg/cm
Pro-Guard & Uni-Guard Installation Manual 13 Insert the inflationary spirals into the holes. Set the base in place, allowing the spiral heads to go through the holes in the base. Place cushion rings, then spring rings and nuts on the spiral heads, and screw the nuts to fix the base to the ground. Lift the gate bottom and mount the 3-pin power line plug onto the power socket (J6) on the bottom of the PC board as shown in the following picture (note red circle around the socket). Pro-Guard Transmitter – Bottom View Pro-Guard Transmitter – Bottom View
Pro-Guard & Uni-Guard Installation Manual 14 Pro-Guard Receiver – Bottom View There is one external alarm switch J8 on the Pro-Guard receiver and Uni-Guard. The switch is closed only when an alarm is triggered by the system. To connect the system to an external alarm, first press down the yellow button, then insert the two ends of the external alarm wire into each of the wire receptacle holes and release the yellow button. The wire will now be held in place by the connector. The external alarm switch has a rating of 1A@250vac/24vdc. Battery or Power<1A@24vdc J8 AlarmPro-Guard Receiver Bottom PCBNotes: 1. Wire length to the dry contact circuit is limited to 20 feet. 2. To prevent high voltage noise from being introduced into the Pro-Guard or Uni-Guard and degrading the system’s performance, it is highly recommended that you use a 24vdc output relay.
Pro-Guard & Uni-Guard Installation Manual 15 On Pro-Guard systems there is an interconnection between the receiver and transmitter. Connect the Interconnection Line Plug onto socket J3 (6-pin connector) on the PC Board as shown in the picture below (both transmitter and receiver, circled in red). Pro-Guard Receiver – Bottom PCB Pro-Guard Transmitter – Bottom PCB Note: If this is a Pro-Guard installation using two Transmitters & one Receiver, use J3 and J12 to connect the two transmitters. Do not use the J1 (Rx Slave) port. 6-Pin Interconnection Connector Screw TorqueSpecifications1.7Kg/cm
Pro-Guard & Uni-Guard Installation Manual 16 Fuse Replacement Information The fuse holder is located at the bottom PC board in the pedestal. 1. Equipment shall be electrically disconnected from the branch-circuit supply when replacing the fuse. 2. Remove the fuse holder with a screwdriver, rotating it in a counterclockwise direction. 3. Replace the fuse in accordance with the specification noted below. Counterclockwise Fuse Replacement:Extended Fuse (Time-Delay Fuse) 5mm x 20mm 5A WARNING – TO REDUCE THE RISK OF DAMAGE, REPLACE ONLY WITH THE SAME FUSE TYPE AND RATING.
Pro-Guard & Uni-Guard Installation Manual 17 Insert the gate body slick into the base track and cover the whole base. Insert the two bolts through the two tunnels at the lower part of the gate body.
Pro-Guard & Uni-Guard Installation Manual 18 Insert the nuts into the bolt shafts from the other side. Use the provided tool to screw down the nuts.
Pro-Guard & Uni-Guard Installation Manual 19 IR Control Keyboard Function Description & Default Parameters Table Key ID Button Parameters Description Default Value Valid Range A GN Gain Adjustment 1 0, 1 B SYN Sync Adjustment 1 0 to 250 C RE Receiving Window Delay 8 0 to 15 H1 Minimum signal adjustment for antenna Channel 1 H2 MIN Minimum signal adjustment for antenna Channel 2 40 0 to 999 (Practical range 0-200) D NSE Noise Display (2 channels) 0 0 to 2 F TX OFF Turn off transmitter 1 0 to 1 E DFT Return to default settings 0 0 to 1 P PC Password change 689 (see note) 0 to 999 G ARM OFF Turn off alarm sound 1 0 to 1 L ARM RST Alarm count reset 0 0 to 1 S SA Save the parameters to Flash ROM 0 0-1 CON Confirm the parameters input NA NA EX Exit NA NA Note: Default password is 689. After changing, the system will use the new password as default. The new password will remain saved at power off. PCPSW 1 2 3 4 5 6 7 8 9 0 CON TXOFFMIN1DFT MIN2GN SYNARMOFFRE NSEARMRST SA EX
Pro-Guard & Uni-Guard Installation Manual 20 FLOW CHART OF SUGGESTED TUNING PROCEDURES System Defaut Weak Performance & or False alarms from your systems or theirs Chec k Nois e "D" D BAlternate betw een D1-D2 & B to get most favorable parameters ( Low Noise Level ) If noise is less than 80 If noise is very high (eg. more than hundreds) H AIf OK - You are done If noise is very high 1/2 of new noise or less=value than several hundred inc rease s lightly if False A larms Adjust Gain to 0 IF Not Acceptable Check Noise Value and Sensitivity of the System . C H If system is picking w ell, Adjust until sensitive enough Your'e Done, If w eak then increase until stable adjust H to approximately1/2 of Noise Level, if f alsealrarms adjust slightly Upw ar d C Adjust from C6 to C1 until system is w orking w ell. Than adjust Upuntil system is stable*Alw ays Watch the system f or about an Hour to ensure that you have chosen stable paramaters
Pro-Guard & Uni-Guard Installation Manual 21 Tuning Procedures & Tips There are mainly two problems that affect system’s functioning and performance. One is that system picks up tags and labels poorly. The other is that system false alarms (or causes other system to do so) without tags or labels in detection zone.  Low Pick up Rate 1. Check noise “D” (ranging from 0-999, >400 or so is heavy noise). 2. Adjust MIN, GN, RE, (see diagram below). 3. Shorten pedestal separation.  Interference with or by othersystems 1. Swap L & N terminals on power plug. 2. Adjust SYN “B” step by step. Please open and tune the systems one by one if there are multiple pedestals working together. It will help determine which system is causing the problem. 200REDefault 8GNMINDefault 40 But Tendency to False Alarm Shorter detection range But lead to stability 0 0 150 Decrease Sensitivity Increase Sensitivity Default 1 PROBLEMS SOLUTIONS The diagram below explains how the major three tuning parameters influence system performance. MIN is the most important.
Pro-Guard & Uni-Guard Installation Manual 22 Remote Control Programming Without receiving remote control signals, the panel displays the alarm count, indicating the number of times the system has alarmed. See Figure 1. Figure 1. Alarm Count Press [PSW] button to open the remote control, then enter the password. The default password, if not previously changed, is 689. Figure 2. Display after [PSW] is Pressed Input Password 689 and press [CON] to confirm/accept the password. Note: Inputting the wrong password will cause an error message to be displayed as per the following picture. After three successive times of inputting an incorrect password, the remote will be disabled. You will need to turn system power off/on and input the password again.
Pro-Guard & Uni-Guard Installation Manual 23 When the correct password is verified, the panel will display the following and is now ready for receiving configuration inputs. There are three basic steps to inputting a programming parameter: • Press function button. • Input parameter number. • Press [CON] to accept the parameter. After parameter confirmation, the panel will display the tag window signal. If there is no tag in the detection zone, the value reflects the noise level in the receiving window without a tag. The upper value reflects the signal level in the tag window from antenna channel 1. The lower value reflects the signal level in the tag window from antenna channel 2. (See NSE noise display entry; it’s the same value with D1) CH 1CH 2
Pro-Guard & Uni-Guard Installation Manual 24 Key ID A: Gain Adjustment (Range: 0-1) • Press [GN] – panel displays as per Figure 3. • Input parameter number. • Press [CON] to accept the parameter. Figure 3. Key ID B: Sync Adjustment (Range: 0-250; increment: 1) This sets the time from zero crossing point to the start point of transmitting burst. It is important to eliminate crosstalk between different systems. Setting the default value to b-1 will in most cases not interfere with other AM products. • Press [SYN] – panel displays as per Figure 4.1. • Input parameter number. • Press [CON] to view the nose conditions. Display will be as per Figure 4.2. Figure 4.1 Under this entry, you can also see the different noise condition (from the light segment display and number indicator) at a different phase when the adjustment is applied. It will help you select a relatively “clean” phase environment for the system. CH 1CH 2
Pro-Guard & Uni-Guard Installation Manual 25 Key ID C: Receiving Window Delay (Range: 0-15; increment: 1) You can input a number from 1-15. The larger the number, the later the receiving window will be opened. • Press [RE] – panel displays as per Figure 5. • Input the parameter number. • Press [CON] to accept the parameter. Figure 5. Key ID D: Noise Condition Display (Range: 0-2) The LEDs indicate the signal level by value figures. The upper value reflects the nose level from antenna channel 1; the lower value reflects the noise level from antenna channel 2. Note: If the noise condition display is open, the alarm will be deactivated unless you input 0 to shut down the display. • Press [NSE] – panel displays as per Figure 6.1. • Input the parameter number. • Press [CON] to accept the parameter – panel displays as per Figure 6.2. Figure 6.1 Figure 6.2 CH 1CH 2
Pro-Guard & Uni-Guard Installation Manual 26 Noise Condition Display Configuration Table Value Function Description Detection Purpose 0 Shut down tag or noise window display. Tag window display for channel one. Detect tag entering vertically. D1 Tag window display for channel two. Detect tag entering horizontally. Average noise window display for channel one. D2 Average noise window display for channel two. Monitor average noise. Note: The average noise level is also weighted by the Minimum Signal Adjustment value. The D2 value will show the maximum value between average noise and MIN value. Key ID H: Minimum signal Adjustment (Suggested increment: 20; practical range: 0-200) Decreasing this number will increase system sensitivity but also at the risk of false alarming. Vice versa, increasing the value will lower system sensitivity to avoid false alarms caused by uncontrollable environment noise. There are two antenna channels. Channel 1 is related to vertical orientation and Channel 2 is related to horizontal orientation. H1 sets the minimum signal of Channel 1, and H2 sets the minimum signal of Channel 2. • Press [MIN] – panel displays as per Figure 7. • Input the parameter number. • Press [CON] to accept the parameter. Figure 7.1. Antenna Channel 1 Figure 7.2. Antenna Channel 2
Pro-Guard & Uni-Guard Installation Manual 27 After confirmation of H1 or H2 values, the panel will display the average noise level weighted by the minimum signal adjustment for both antenna channels as follows. (See NSE noise display entry. It’s the same value with D2) The upper value reflects the average noise level weighted by H1 in antenna channel 1. The lower value reflects the average noise value weighted by H2 in antenna channel 2. Key ID F: TX Off (Default value: 1; valid range: 0-1) Value Action 0 Turn off Tx 1 Turn on Tx • Press [TX OFF] • Input the parameter number. • Press [CON] to accept the parameter. Input 0 will turn down the transmitting burst via software control. If system power is reapplied, the system will return to default state of 1. Key ID G: Alarm Sound Off (Default value: 1; valid range: 0-1) Value Action 0 Turn off alarm sound. 1 Turn on alarm sound. • Press [ARM OFF] • Input the parameter number. • Press [CON] to accept the parameter. Input 0 will turn down the alarm sound via software control. If system power is reapplied, the system will return to default state of 1. Key ID L: Alarm Count Reset (Default value: 0; valid range: 0-1) Value Action 0 Initial state. 1 Reset alarm count. • Press [ARM OFF] • Input the parameter number. • Press [CON] to accept the parameter. Input 1 will reset the alarm count to 0. CH 1CH 2
Pro-Guard & Uni-Guard Installation Manual 28 Key ID E: Load Default Settings (Default value: 0; valid range: 0-1) Value Action 0 Initial state. 1 Load default settings. Input 1 will load default settings. See Default Parameters Table. Key ID P: Password Change (Default value: 689; valid range: 0-999) You can input customer-defined passwords with this entry. Press [CON] button after inputting to activate the new password. Note: Please SAFEGUARD the new password if you have changed from the default. Once the new password is activated, the system will no longer recognize the 689 default password. Key ID EX: Exit Press [EX] to return to the alarm counter display status. Key ID SA: Save This button will save all current parameters to flash ROM and are saved, even after power shutdown. When the system is rebooted, it will load all previously saved parameters from flash ROM. • Press [SA] – panel displays as per Figure 8. • Input 1 • Press [CON] to accept the current parameters. Figure 8. ***

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