Wacom Co DTF521 LCD TABLET User Manual DTF 521 EN indd
Wacom Co Ltd LCD TABLET DTF 521 EN indd
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USERS MANUAL
The following symbols appear throughout this user guide in order to ensure safe use of the DTF-521 (hereafter referred to as “DTF-521,” “the product” or “this product”). Please read these items carefully and always heed the Warning and Caution items when using your DTF-521. Warning Caution This symbol indicates an item that, if ignored when handling the product, could lead to the loss of life or serious injury. This symbol indicates an item that, if ignored when handling the product, could lead to injury or damage to personal property. Meanings of Symbols: Indicates that it is important to be careful when taking the action or actions noted. Indicates that the action or actions noted are to be avoided. Indicates it is important to take the action or actions noted. Warning ■ Do not use the product in a facility control system that requires an extremely high level of reliability. This product may cause other electronic devices to malfunction, or other devices may cause this product to malfunction. ■ Turn this product off in places where the use of electronic equipment is prohibited. In airports, hospital intensive care units and other such places where the use of electronic equipment is prohibited, this product may adversely affect the operation of other electrical devices. In order to prevent this, when in such locations, always disconnect the productʼ s USB connector from your computer and turn off the switch. ■ Do not open the back cover. Inside this product there are several high-voltage parts. Persons other than professional service personnel should never open the back cover of this product. Unauthorized opening of the back cover may lead to fire or electric shock. ■ When this product ceases to operate normally due to being dropped or a similar cause, remove the power source cable from the electrical outlet. Leaving the power cable connected may result in fire or electric shock. ■ Regarding the power plug and power adapter. -Please remove dust from the power plug regularly. The addition of moisture, etc. to accumulated dust may lead to fire. -Please do not use any power adapters other than those included with the product. Ignoring this warning may result in fire or product failure. -Please do not damage or forcibly bend or bundle the power adapter cord. Also, please do not place heavy objects on it or expose it to excessive heat. Ignoring this warning may result in fire, electric shock or product failure. -In the unlikely case that the power adapter should produce smoke or a strange odor, please disconnect it from the wall outlet and return it to either the store where you purchased it or to the Wacom Customer Support Center for repair service. -Please do not connect or disconnect the power adapter with wet hands. Ignoring this warning may result in electric shock or malfunction. -Please do not open or otherwise change the power adapter. Ignoring this warning may result in fire or electric shock. User's Guide So that the DTF-521 may be Used Safely... So that the DTF-521 may be Used Safely Caution ■ Do not use organic solvents to clean this product. When cleaning the product, never use such organic solvents as alcohol. Such solvents may cause discoloration and deterioration in quality. ■ Do not let the product get wet. Please do not place containers such as cups and vases containing water near the product. Coming in contact with water or other liquids may cause product failure. ■ When connecting the power plug When plugging the power adapter into an electrical outlet, also connect a grounded wire. ■ When not using this product for a long period of time For safety reasons, when you will not be using the product for a considerable length of time, disconnect the power adapter from the electrical outlet. ■ Do not use this product in a dusty ■ When cleaning this product, always environment. disconnect the USB connector. When cleaning the product, always disconnect the USB connector from the USB port of the computer. Failure to do so may result in electric shock. Dust can cause damage to the product. ■ Do not block the ventilation holes on the backside of the product. Blocking these holes may cause internal ■ While this product is in use, avoid overheating and subsequent damage. placing any metal objects on it. Do not place any metal objects on the product while you are using it. This may result in malfunction or product failure. ■ ■ Do not pick up the product by its stand. If excessive force is used in handling the stand, its open and close function may become damaged. When picking up the Do not touch any liquids that may be product, always pick it up by the body. leaking from this product. The liquid contained in the product is an irritant. In the unlikely case that such liquid should leak, never touch it with bare hands. In case of contact with skin, mouth or eyes, rinse immediately with running water and continue rinsing for 15 minutes or longer. Also consult a physician. ■ Regarding the Grip Pen ■ Do not place heavy objects product. -Do not strike hard objects with the metal Grip Pen. Doing so may cause damage to the product. -Be careful to not allow small children to put either the pen or the spare nib into their mouths. There is the danger ■ Do not use excessive force with the cable. that the nib or side switch may be accidentally swallowed or that the grip Please do not step on, or place heavy pen may be damaged. objects on any of the productʼs cables. Also, do not apply excessive force to the ■ Do not place the product in either very base of the cable or repeatedly bend and hot or very cold places. stretch it, as this may cause it to break or Do not place the product in very hot (35 malfunction. degrees centigrade or more) or very cold ■ Do not place the product on (5 degrees centigrade or less) locations. unstable surfaces. Also, avoid placing it in locations with Do not place the product where it is severe temperature fluctuations as this likely to totter, lean or be exposed may adversely affect the product and to strong vibrations. Doing so may cause product failure. lead to the product falling, resulting in ■ Do not disassemble the injury and/or product failure. on the product. Do not put excessive weight, or place heavy objects on the product. These actions may cause product failure. Do not disassemble or modify the product, as these actions may lead to fire, excessive generation of heat, electrical shock or injury. The guarantee on the product will become null and void if the product is ever disassembled. Caution ■ Do not connect or disconnect any cable while the product or your computer is on. Do not connect or disconnect any cable (including the USB cable) or the power adapter while your computer or this product is turned on. This may cause damage to the product or to your computer. So that the DTF-521 may be Used Safely Please take the following precautions to protect the health of your eyes. Precautions 1 Wacom Company, Ltd. holds the copyright to the auxiliary tablet. ● When using the product, make sure that the room is sufficiently illuminated and be careful 2 The unauthorized duplication or reproduction in whole or in part of the tablet driver or this not to get your face too close to the screen. user guide is expressly prohibited. ● Take regular breaks when using the product Wacom reserves the right to change the over an extended period of time. configurations or specifications of the tablet driver or the product, as well as the contents Warranty Exclusions of this user guide, without prior notice. ● Wacom will not bear any responsibility for damage caused by fire, earthquake, accidents caused by third persons, intentional or accidental abuse by the customer or any other damage caused by abnormal use of the product. As a participant in the Energy Star program, Wacom has determined that this product ● Wacom will not bear any responsibility for contingent damages (such as loss of business meets the standards of the Energy Star profits, suspension of operations, alterations program. to and disappearance of data, etc.) caused by use of, or inability to use, this product. ● Wacom will not bear any responsibility for Regarding this User Guide damage resulting from the use of this product in a fashion other than as explained in this This user guide contains instructions regarding user guide. the set up, installation, functions and methods ● Wacom will not bear any responsibility for of use of this product. The product consists of damage resulting from malfunctions caused the LCD monitor and the tablet, which will act by using this product in conjunction with as two distinct pieces of equipment to be used adaptation equipment or other company’s in conjunction with your computer. First, you software. will set up the display device and then you will Regarding warranty of the product Wacom warrants the product, to the original c o n s u m e r p u r c h a s e r, e x c e p t s o f t w a r e , to be free from defects in materials and workmanship under normal use and service as long as the product remains in production, but not less than one (1) year, from the date of original retail purchase, as evidenced by a copy of the receipt or a registration card that has been returned to Wacom within 30 days of purchase. Regarding Trademarks ● Wacom are registered trademarks of WACOM Company, Limited. ● W i n d o w s i s a t r a d e m a r k o f M i c ro s o f t Corporation, registered in the United States and other countries. ● Macintosh is a trademark of Apple Computer, Inc., registered in the United States. ● Other product names and related items are the trademarks or registered trademarks of each concerned company. install the tablet driver in your computer. You will then be able to use this product as a builtin display tablet. Analog RGB compatible video output is necessary for the screen display of this product. For information regarding how to use video cards, refer to the instruction manual accompanying the video card. Please be aware of the following regarding the LCD display. Depending on what is being displayed, bright or dark green, red and blue dots may show up on a very small portion of the LCD display screen. These do not indicate product failure or a lack of quality. Table of Contents So that the DTF-521 may be Used Safely... ..............1 Table of Contents ....................................................5 Component Functions ..............................................6 Opening the Stand.......................................................................... 7 Using the Penholder ........................................................................ 7 Installing DTF-521 on a Mount Arm ................................................... 8 Accessory Check .....................................................9 Connecting DTF-521 ...............................................10 Installing DTF-521 Driver.........................................12 Windows Setup .............................................................................. 12 Macintosh Setup ............................................................................. 13 Uninstalling the Tablet Driver ............................................................ 13 Switching Display Images ................................................................ 14 The Auto-Adjust Function .................................................................. 14 The DTF-521 Power Saving Function ................................................. 14 The DTF-521 Display ...............................................14 Protrusion of the Picture from the LCD Panel and the Blurring of Characters........ 15 Button Functions .............................................................................. 16 Adjusting the Brightness and Contrast of the Display ........................... 16 Pen .........................................................................19 Basic Operations of the Pen ............................................................. 20 How to use the Tablet Button ............................................................ 21 Using the Control Panel...........................................22 Displaying the Control Panel ............................................................ 22 Control Panel Basics ........................................................................ 22 Synchronizing the Positions of the Pen Tip and Pointer ......................... 23 Setup Procedures for when Multiple Interactive Pen Tablets are Connected .............................................24 Supplementary Information .................................25 Removing Stains ............................................................................. 25 Replacing the Pen Nib ..................................................................... 25 Troubleshooting ......................................................26 Display Troubleshooting ................................................................... 26 The Pen and Side Switch do not Operate Correctly (For Both Windows and Macintosh) ..................................................................................... 28 General Troubleshooting .................................................................. 28 Troubleshooting for Windows ........................................................... 29 Troubleshooting for Macintosh .......................................................... 29 Obtaining Technical Support .................................31 Component Functions Front Status LED When the pen switch is on, this will become blue. Power LED Lights blue when power has been supplied the DTF-521 and the computer and video signals is present. Glows orange when no video signal is detected by the DTF-521. For Application Software buttons E n a b l e y o u t o c re a t e d i ff e re n t f u n c t i o n s f o r supporting application software Integrated LCD Monitor and Tablet Tablet Button Top You can operate a zoom function and a scroll function with a single touch of a button. Power Switch Menu Button - Button ▶ P.16 + Button ENTER Button Pen Rest Place the pen here while the pen is not in use. Back Stand Adjustment Lever ▶ P.7 Connector ▶ P.11 Stand ▶ P.7 Opening the Stand 1Pull up on the stand adjustment lever. 2Let the stand down. Using the Penholder Pull the penholder towards you as shown in the illustration below. Caution Always close the stand and, as shown in the above illustration, lay the tablet on its side before pulling the penholder out. Component Functions Installing DTF-521 on a Mount Arm This product conforms to the Video Electronics Standard Association’s (VESA) Flat Panel Monitor Physical Mounting Interface Standard (FPMPMI). This product can be removed from the stand and mounted on such apparatuses as a VESA-standard mount arm. In order to do this, M4/0.7 mm screws, which are not included with the product, are needed. Use screws that will, at the time of installation, penetrate the surface of the product by no more than 15 mm. Use of longer screws may result in damage to internal parts of the product. 1Make sure that both your computer and the product are turned off and that all cables are disconnected. 2Place the display unit face down on a flat surface. To prevent harm to the front of the unit, first spread a cloth or other similar material on the flat surface. 3Remove the four screws that hold the stand to the unit. 4Using four M4/0.7mm screws, securely mount the arm or similar apparatus to the back of the unit. Caution When installing the unit on a mount arm or other stand, always follow the directions in the instruction booklet for the mount arm or stand, as well as the instructions contained in this document. Incorrect installation may result in the product coming loose and falling and possibly causing product failure. 5Connect the cables and save the screws that you removed in step 3. Unscrew Accessory Check ● Pen ● Power Adapter ● User Guide (This booklet) ● Power Cable User Guide ● Application Install Guide ● Serial Cable Application Install Guide ● Tablet Driver CD - ROM / Application CD - ROM Important ● USB Cable Do no throw the box away; it is useful for the storage and transport of the product. Connecting DTF-521 1Turn off both your computer and the product. 2Connect the Analog-RGB connector to your computer’s display port. 3Connect the power adapter to the power cable and connect the DC power connector to the DC power input terminal. Next, plug the power cable into your electrical outlet. Be sure to also connect a ground wire. 4Turn on the product’s power switch. The power indicator lamp will light up orange. 5Turn on your computer. Important - Do not modify the refresh rate. Setting the rate to a value that exceeds the DTF-521 refresh rate may result in loss of picture. - The color palette settings and corresponding number of colors displayed are as follows: High Color (16 bit) → 65,536 colors / True Color (24 bit) → Roughly 1,619 colors *The number of colors is limited by the efficiency of your computer and video card. For details, refer to the user’s manual provided by the manufacturers. 6While looking at the LCD screen, configure the color resolution and size settings. 7Turn off your computer and the product. 8Connect a USB connector of the product to a USB port of your computer using a USB cable. 9Turn on your computer and the product. 10Install the DTF-521 driver (Please refer to “Installing DTF-521 Driver” on page 12). 10 2 Computer To monitor or projector Analog RGB connector (Output ) Analog RGB connector (Input) Connectors Area Analog RGB cable To analog RGB port DC Power Input Terminal Power cable DTI-520UB Rear View Outlet Ground Wire Power Adapter USB connector Computer USB cable To USB port 11 Installing DTF-521 Driver Windows Setup Before installation, connect the DTF-521 USB cable to your computer and turn the unit on. Hint Users utilizing a serial cable connection may find that the ADD NEW HARDWARE WIZARD dialog box displays. Click CANCEL and continue the installation process. Installing the Tablet Driver 1First turn on the DTF-521. Then turn your computer on and login, allowing the operating system to fully load. The DTF-521 will automatically register as a USB device. Windows 98SE: The ADD NEW HARDWARE WIZARD will display. Follow the prompts, selecting the default options. If prompted to install drivers for the USB Human Interface Device, insert the Windows 98SE CD, click OK, and enter the location of the Windows CAB files (e.g., D:\WIN98). Note that the files may be located on your hard disk in the C:\WINDOWS\OPTIONS\CABS folder. 2 Insert the DTF-521 tablet driver CD into the CD-ROM drive. The DTF-521 menu should automatically display. If the menu does not display, double-click on the INSTALL icon (located on the CD). Click on the INSTALL PEN TABLET button and follow the prompts to install the driver software. Installing the Button Driver You can use the tablet button, if you install the Button Driver. 1You click NEXT in the WELCOME TO WACOM BUTTON DRIVER VER.x.xx SETUP dialog. 2LICENSE AGREEMENT dialog is displayed. You click YES. 3CHOOSE DESTINATION LOCATION dialog is displayed. You click YES and click YES in the next dialog again. 4Follow the prompts to install the driver software. 5INSTALLWIZARD COMPLETE dialog is displayed. Click FINISH. 6You select YES, I WANT TO RESTSRT MY COMPUTER or NO, I WILL RESTSRT MY COM PUTOR. 7See "How to use the Tablet Button( ▶ Page.21)" about the Tablet button. Hint 12 The latest information about the DTF-521 driver is described in the technical note. Please read it certainly after the driver is installed. Macintosh Setup 1 Connect the USB cable to your computer, turn on the product and start up your Macintosh. 2 Close any open applications and temporarily turn off any virus-monitoring programs. 3 Insert the Tablet Driver CD-ROM into your computer’s CD-ROM drive. The install menu will appear. If it doesn’t appear, open the CD-ROM and double-click on Install or Install.app. 4 Click on Install Wacom Tablet and installation will begin. and continue the installation process. Thereafter, follow the screen instructions If during processing, the identity confirmation dialog box displays, input your password *. Hint *After installing OS X, input your password. 5 After the tablet driver installation is complete, restart Macintosh. Caution Macintosh OS x 10.2 and newer versions include as a standard feature the Inkwell function. If this function is on, the yellow Inkwell memo pad will appear after installation of the Tablet Driver. To disable this function, click on Ink from the Control Panel, click on Settings and remove the checkmark from Allow Me to Write Anywhere. Uninstalling the Tablet Driver Windows 1Click on the Windows Start button and open the control panel. Double click the Add and Delete Program (Application) icon. 2 Select Pen Tablet from the list and click the Modify (Add) and Delete button. Follow the instructions in the dialog box to initiate uninstall. If Windows is restarted, it is deleted. Macintosh 1 Open the Applications folder and then open the Tablet folder. 2 Start up Remove Tablet and follow the instructions to initiate uninstall. 13 The DTF-521 Display The Auto-Adjust Function In order to ensure optimal display image quality, this product utilizes the Auto-Adjust function. When the Auto-Adjust function is operating, it may take a short time before the screen displays properly. The settings initiated by Auto-Adjust are saved in the display. Hint Important If the Auto-Adjust function is operating, the horizontal and vertical positions as well as the phase and pitch of the display are adjusted automatically when the display mode is received. The Auto-Adjust function becomes operational when the horizontal frequency is in the 30-56.5KHz and the vertical frequency is in the 45-75Hz range.(When resolution is 1024 × 768 dot (XGA), vertical frequency is in the 45-70Hz range) When the Auto-Adjust function is operating, only the power switch is operational. The DTF-521 Power Saving Function This product is in compliance with VESA and ENERGY STAR power-saving guidelines. When connected to a Display Power Management (DPMS)-compatible computer and graphics board, the power savings indicated below are automatically realized during times of non-operation. Computer Activity Horizontal Synchronizing Signal Turned On Yes Stand-by Mode No Suspend Mode Yes No Off Mode Caution 14 Vertical Synchronizing Signal Yes Yes No No Picture Signal Power Consumption Power Lamp Yes No No No 23W or less Less than 2W Less than 2W Less than 1W Blue Orange/Blue* Orange/Blue* Orange * Depending on the specifications and settings of your computer and video card, when in standby and suspend modes, the power lamp may only light up orange. Protrusion of the Picture from the LCD Panel and the Blurring of Characters... Caution This setting is effective when the product and computer are connected by a RGB cable. Depending on the type of computer and graphics board, the Auto-Adjust function is sometimes not able to operate at full power, resulting in the picture blurring and protruding from the LCD panel. If this happens, adjust the pitch and phase. At 1024 x 768-bit, the resolution is optimally adjusted. Procedure: 1Open the Tablet Control Panel (see page 22) and select the Calibrate tab. 2Click on the Calibrate... button. An adjustment pattern for pitch and phase will appear. 3Using the OSD contorls, open the OSD Menu and the Pitch icon. 4Adjusut the pitch level so the pattern of fine vertical stripes display evently. 5 In the OSD Menu, select the Phase icon. 6Adjust the phase level so the adjusutment pattern shows clearly. 7 After completing these adjustments, press the ENTER and MENU buttons to exit the OSD Menu. 8Click on the CANCEL button or press the ENTER and MENU buttons to exit the OSD Menu. Hint Adjustment pattern for pitch and phase For Windows 2000, the pitch and phase may be calibrated after the Exit Windows screen is displayed. If the frequency needs to be calibrated, light and dark vertical stripes will appear in the dark areas of the screen. If the tracking needs to be calibrated, light and shade will appear horizontally in the dark areas of the screen (for 1024 x 768-bit resolution). This method is recommended in situations where the tablet driver has not been installed. 15 The DTF-521 Display Button Functions Menu button: Opens or closes the OSD Menu. buttons, + buttons: You can select an option that can be activated.After activatng a selected option, press the + button to increase a selected item value, and press the - button to decrease it. ENTER Button Activates or deactivates the selected OSD menu otion. Also switches the image input from the RGB – RGB cable and the image input from the composite video cable. ▶ P.14 Adjusting the Brightness and Contrast of the Display Adjusting picture quality and setting up the display are accomplished by using on-screen buttons to establish and change adjustment items and values. Click on the Menu button and the menu screen appears. Select the items to be adjusted and their desired settings. How to Use the OSD Menu 1Click on the Menu button to display the Main Menu Settings Example: Adjusting the brightness screen. 2Click on the + button and the button and select the items to be adjusted. When the option you want to adjust is highlighted, press the ENTER button. 3Use the + and - buttons to adjust numerical values and other items. 4After making your change, press the ENTER button to save. 5To exit, press the Menu button. 16 Types of OSD Menus Some menu screen displays may vary depending on whether a RGB cable or a video cable is connected. The following screens explained in Common Screens below are the same ones regardless of the connection method. ● Common Screens Contrast Language Select to increase or decrease image contrast. Select to choose a language option for the OSD: English, Deutsch, Francais, Espanol, Italiano, or Japanese. Brightness Backlight Select to increase or decrease image brightness. Selects to increase or decrease the backlight brightness level. Color Menu Position Provides settings for 9300°, 6500°, and 5000° Kelvin. Also provides a User option that enables you to adjust red, blue and green independently. Select to move the OSD menu around the display. Selecting DIRECT displays the received signal as it is without any adjustment. Choose a setting to work with and press Enter to activate your selection. You Reset can change the user setting by selecting the icon ' '. In the User Adjustment window, change red, blue and green to calibrate color.To exit, select the icon ' '. Provides two options: Use AUTO ADJUST to reset only the image parameters. Use RECALL to reset all screen options to the factory default. Selecting the exit ' 'icon exits the RESEST window without resetting anything. 17 The DTF-521 Display ● Screens that Display with a RGB Cable Connection Horizontal Center Phase Select to move the screen image left or right. To automatically adjust, use the Reset option. S e l e c t t o re d u c e o r eliminate horizontal distortion lines. ▶ P.18 To automatically adjust, use the RESET option. Vertical Center Pitch Select to move the screen image up or down. To automatically adjust, use the Reset option. 18 Select to reduce or eliminate vertical distortion lines. ▶ P.18 To automatically adjust, use the Reset option. Pen The Parts of the Pen and Their Functions Eraser It works like the eraser on a pencil. Pen Tip • You can change the position of the screen pointer by moving the tip of the pen. • By varying the amount of pressure applied, the boldness of lines and the size of points can be adjusted. • If the pen nib shows signs of ware, it can be replaced. See page 25. Gripping the Pen You can hold it just like a pen. 19 Basic Operations of the Pen Moving the Pointer By raising the pen a little above the screen and moving it, you can move the position of the screen pointer. Clicking and Double-clicking Clicking Tap on the screen lightly once with the tip of the pen to click. Double-clicking Tap in the same place twice quickly with the tip of the pen to double-click. Dragging Select an icon or folder and then, while keeping the pen tip pushed down, move the pen to move the object. Using the Eraser By setting the eraser function and then tracing over the display, pictures and handwritten characters disappear as if erased by a standard eraser. 20 How to use the Tablet Button The tablet buttons are connecte the efficiency of your work. Note The tablet buttons can be used in Windows-based PCs. To use the tablet buttons, you have to install the button driver to your PC.( ▶ P12) Component Functions No Function The left mouse button The right mouse button Scroll button (Top) Scroll button (Bottom) Ctrl button 4 2 Description It works like the left mouse button. It works like the right mouse button. It scrolls the display of a monitor to upper side. It scrolls the display of a monitor to lower side. A role of a ctrl button 21 Using the Control Panel Change the settings for the pen and adjust the pointer and pen tip positions with the control panel. *When connecting and using multiple tablets, see page 24. Displaying the Control Panel Opening the Control Panel in Windows Click on the Windows Start button, go to All Programs (P) or Programs (P), open Wacom Tablet and select Wacom Tablet Properties. Opening the Control Panel in Macintosh Open System Settings and then Wacom Tablet. Control Panel Basics You select the pen tab. NO 22 Setting Item Tip Feel Double Click Distace Click Sound Default Eraser Description Customizes the amount of pressure needed to click or draw with the pen. Adjusts the size of the double-click area.See page 20. When checked, an audible “click” sound will be heard whenever a pen click occurs and your computer speakers are turned on. Returns the PEN tab settings to their factory defaults. It works like a eraser. Synchronizing the Positions of the Pen Tip and Pointer Make the necessary adjustments so that when the pen nib is brought near the LCD screen, the pointer displays properly in the area where the pen nib is placed (parallactic adjusting). * When using an analog RGB input type of LCD pen tablet, please refer to “Protrusion of the Screen from the LCD Panel and the Blurring of Characters” on page 15 and make any necessary adjustments to the screen. * When using multiple tablets, see page 24. 1 Click on Calibrate... and the screen used for making adjustments will appear. 2 Click in the middle of the cross mark in the upper left-hand corner of the screen while sitting in your normal seating position with the pen nib and the cross mark will move to the bottom right-hand side of the screen. 3Click again in the middle of the cross mark that is now in the bottom righthand corner of the screen while sitting in your normal seating position and the cross mark will disappear. The process of synchronizing positions is now complete. Click on the OK button in the lower part of the screen to close the screen. 23 When multiple interactive pen tablets are connected and are to be used, it is necessary to set up the pen and calibrate for each interactive pen tablet individually. Please follow the procedures below to carry this out. 1Bring the pen tip near the display of the tablet for which the setup is to take place. Verify that the pointer moves in conjunction with the pen tip. 2Open the control panel. (Please refer to the screen picture accompanying Step 1 of the procedure described in “Protrusion of the Picture from the LCD Panel and the Blurring of Characters...” on page 15.) 3Open the Calibrate tab and verify that the correct monitor name is displayed in the Monitor field. ● If Another Monitor Name is Displayed in the Monitor Field... The control panel of a different interactive pen tablet is being displayed. Press the ESC key on the keyboard to delete the control panel and, beginning with Step 1, repeat the above procedure to display the correct control panel. *If the monitor name is changed without displaying the control panel, the tablet will not be able to be set up. 【Important】 When more than one interactive pen tablet is connected, the control panel of the last tablet to recognize the pen tip is displayed. Even after identifying the pointer, if you use the pen on another tablet to open its control panel, the pen tip is recognized and the control panel of this tablet opens. Please refer to the following example. Example > Setting up Tablet A when Tablet A and Tablet B are connected. 1. The pointer is identified by Tablet A. 2. The control panel of Tablet A is displayed. → OK The pen is used on Tablet B to display the control panel → NOT OK (This carries out the setup of Tablet B) The computer mouse is used on Tablet B to display the control panel → OK 4Refer to Protrusion of the Picture from the LCD Panel and the Blurring of Characters... on page 15 and carry out calibrations. To set up the pen, open the PEN tab, refer to “Switch and Button Settings” on page 22 and carry out the setup. 5Repeat Steps 1 ‒ 4 to set up another tablet. 24 Supplementary Information Removing Stains If the product casing or pen becomes soiled, wipe off with a clean, soft cloth. If this fails to remove the stains, soak a clean, soft cloth with a water-diluted detergent mixture, wring thoroughly and wipe off. If the protective covering for the LCD display becomes soiled, wipe with a dry, soft cloth. If the stain is difficult to remove, try moistening the cloth slightly. Caution Do not use detergents for cleaning. The use of detergents may adversely affect the performance of the pen. Also, do not use organic solvents, as they may cause surface discolouration. Replacing the Pen Nib When the pen nib becomes worn down so that it is 1mm or less in length, replace it as shown in the illustration below. If the pen nib becomes worn down and angular in shape, it can easily damage the surface of the protective covering of the LCD display. Caution Remove the pen nib Insert a new nib Using a pair of tweezers or a similar tool, pull the nib out of the pen. Insert the new nib, firmly pushing it in until it stops. Please prevent children from placing the grip pen or pen nib in their mouths. There is the danger that the nib may be pulled out and swallowed. If the grip pen is placed in the mouth, it may be damaged. 25 Troubleshooting Display Troubleshooting If One of These Messages Should Appear... Message What to Do Prior to connecting the product, if you have a monitor that you have been using, connect it and then adjust the horizontal frequency to 30–80 kHz and the vertical frequency to 50 –75 Hz. Connect the product. - Verify that the video signal cable* is connected. - Verify that the video signal cable connector pins are not bent or broken. • When the computer goes in to power saving mode, move the mouse or press any keyboard key. • Verify that the computer graphics board is correctly installed. • Verify that the video signal cable is connected. • Verify that the video signal cable connector pins are not bent or broken. • If you are using a cable other than the video signal cable that was included with the product, this message may appear prior to the computer going into power-saving mode. The product is not out of order. Use the cable that was included to connect the product. Reference ー P.11 ー ー ー P.11 ー P.9 P.9、11 The RGB – RGB cable is not connected. P.11 The composite video cable is not connected. Set the refresh rate so that it is 70Hz or less. The refresh rate may be adjusted at the Screen Profile dialog box for your computer. Caution 26 * Video signal cable indicates both USB cables (see page 9). ー Troubleshooting If One of These Conditions Should Appear... Condition The power lamp lights up orange or orange and blue. The power lamp doesn’t light up and the screen doesn’t display. The screen doesn’t display even when the power switch is turned on. The picture is distorted The picture appears wavey The picture flickers The picture is not clear The picture appears doubled or in triplicate The picture is out of position The picture size is incorrect The picture is dark. Waves and vertical stripes appear in the picture. The picture colour is uneven. The colour white does not display as white. What to Do • Verify that the video signal cable is connected. • Verify that the video signal cable connector pins are not bent or broken. • When the computer goes in to power saving mode, move the mouse or press any keyboard key. • Verify that the computer graphics board is correctly installed. • Verify that the power cable is connected and turn the power switch on. Reference P.10-11 ー ー ー P.10-11 ー •Adjust the pitch and phase. •Verify that your computer display adapter is compatible with the product. •Verify that the graphics mode and frequency for the input signal are compatible with the product. •Adjust the computer’s refresh rate (vertical frequency) for optimal display. •Adjust the contrast and brightness. •Adjust the pitch and phase. •Set your computer’s resolution to SXGA (1280 x 1024). •Do not add an extension to the video signal cable and refrain from using the input selector. •Connect the video signal cable firmly to the connector. •Adjust the pitch and phase. •Adjust the horizontal and vertical positioning. Depending on the input signal and video card, the picture may not entirely fill the screen. •Adjust the brightness. •Adjust the pitch and phase. •Adjust the colour temperature. P.15-18 ー P.30 P.30 P.17 P.16-18 ー ー ー P.15-18 P.16-18 P.16-18 P.16-18 P.16-17 27 The Pen and Side Switch do not Operate Correctly (For Both Windows and Macintosh) Condition The pen nib produces a click even when only very lightly coming in contact with the screen. The pen does not produce a click unless excessive pressure is used. The pen nib produces a click prior to coming into contact with the screen. The pen nib do not work. The pen cannot be double-clicked using the pen nib. The pressure function cannot be used. What to Do Reference Use the control panel to set the pen nib sensitivity to Soft setting. Use the control panel to set the pen nib sensitivity to Firm setting. When the status lamp turns blue in response to the pen nib being moved to close proximity to the screen, either the pen or the tablet is probably defective. Please verify that the status lamp turns blue when the pen nib and side switch are pushed. If the lamp doesn’t change colours, this probably indicates that either the pen or the tablet is probably defective. If possible, quickly click in the same area. In the control panel, set the double-clicking interval to a longer setting and set the pen nib sensitivity to a lighter setting. Verify that the double-click speed setting is not too fast in the regular mouse control panel. Please refer to your software application and the store where you bought the application to verify whether it is pressure function-enabled. Some applications have special settings that must be established before the pressure function becomes operational. The tablet driver probably is not installed properly. Try reinstalling it. P.22 Use the control panel to set the pen nib sensitivity to Firm setting. P.22 P.22 P.6 ー P.22 P.22 ー P.12 General Troubleshooting Condition When a replacement computer is purchased or new software is used, the tablet cannot be used. The tablet, which is connected to a USB hub, doesn’t respond. 28 What to Do Installing the newest version of tablet driver may resolve this problem. The newest tablet driver can be downloaded from the Wacom homepage. >http://tablet.wacom.co.jp/ Some USB hubs cannot recognize tablets. Connect the tablet directly to the computer’s USB port. Reference ー ー Troubleshooting Troubleshooting for Windows Condition Even when connected to the USB port, the pen is inoperable. When Windows is in DOS full screen mode, moving the pointer with the pen becomes impossible. If the mouse is set for left-handed use in the regular mouse control panel, the ability to click with the pen nib is lost. What to Do •Check the connection of the USB connector. If using a USB hub connection, try connecting directly to the computer’s USB port. •When the product model type appears in the Unknown Device list, select it and click the Delete button, canceling all settings for it. Next, click the Renew button and, following the directions in the New Hardware dialog box, re-install the tablet driver. •If use of the USB port is advantageous, open the Control Panel folder and then the System folder. Then open, in order, the Hardware and Device Manager folders. Next, check and make sure that USB (Universal Serial Bus) Controller appears in the list that is displayed. If it isn’t present, it will be necessary to adjust your computer. Please consult your computer maker regarding this. When using a DOS mouse, the pen is inoperable. You must use another mouse. Restart Windows. Reference P.11 ー ー ー ー Troubleshooting for Macintosh Condition Even when connected to the USB port, the pen is inoperable. The product always reverts to mouse mode and the pressure function cannot be used. What to Do -Check the connection of the USB connector. Connect directly to the computer’s USB port. -If equipped with a USB card, the system software has probably not been installed properly. -If you have any other high-speed, high-power USB peripherals, connect these and check and see whether they operate properly or not. If these other units operate properly, this would seem to indicate that the tablet is defective. The tablet driver may not be properly installed. Try reinstalling it. Reference P.11 ー ー P.12 29 Specification General Specifications Physical dimensions(W D H): Weight: Main unit input voltage: Power consumption: Usage temperature and humidity ranges: Storage temperature and humidity ranges: 344 × 300 × 49 mm (excluding stand) 4.4kg (including stand) DC12V 23 W or less (DC12 V) 5–35 degrees C, 20–80%RH (conditions where condensation does not form) -10–60 degrees C, 20–90%RH (conditions where condensation does not form) (at 60 degrees C maximum storage humidity is 38%; at 90% humidity, maximum storage temperature is 42 degrees) LCD Display Specifications Display: Screen size: Resolution (75Hz Max.): Pixel pitch: Display dimensions: Color depth: Signal inputs: Plug and Play: a-Si TFT Active Matrix LCD 15 inches 1024 × 768 dot (XGA), 800 × 600 dot (SVGA), 640 × 480 dot (VGA) 0.297(W) × 0.297 (H) mm 304.1 × 228.1mm 253 level; 16,190,000 colors Analog RGB input 0.7 Vp-p, 75Ω, straight polarity Synchronous inputs: TTL level, 2.2 kΩ, polarity freedom (horizontal / vertical separation or composite synchronous input) Synchronous frequency: horizontal: 30 – 56.5 kHz; vertical 45 – 75 Hz.(When resolution is 1024 × 768 dot (XGA), vertical frequency is in the 45-70Hz range) Scanning method: all non-interlace DDC2B * On rare occasions, light and dark dots may appear on a small part of the display screen. This condition does not indicate product failure. * Afterimages may remain on the screen after still images have been displayed for a long period of time, but these will disappear after a short period of time. Tablet Specifications Reading method: Maximum reading range: Reading resolution: Reading accuracy: Maximum reading height: Data transfer rate: Pressure level: Interface: Electromagnetic induction method 304.1 × 228.1mm Maximum 20 lpmm (0.05 mm) +/- 0.5 mm; four corners( 20mm wide, 80mm long from esch corner of four "L" shaped area) to be +/- 2.0 mm. 5mm Maximum 100 points per second 512 levels USB Grip Pen Specifications ) Pressure functions: Pen nib switch type /retraction motion: Load when pen nib is switched on: Physical dimensions and weight: 30 Pen nib switch Non-retractable/0.2 mm or less 30 g or less 12.5 × 147.5 mm, 10 g Obtaining Technical Support If you have any problem with DTF-521, first check the appropriate setup chapter in this guide to make sure the unit is installed correctly. Then review the Troubleshooting section within this manual and the online Help, your problem may be described there and you can try the solution offered. You can also check the product Frequently Asked Questions on the Wacom web site. FAQ: http://club.wacom.co.jp/wacom-en/servlet/support.user.Swusr101Sv00 Support Staff If you think your DTF-521 Interactive Pen Display is not working properly, contact the Wacom authorized distributors in your area (Check your area distributor on the Wacom web site: http:// www.wacom.com.sg/distributor/dist_index.html), or contact us as the following: Asia/Pacific & Oceania By Inquiry Form: http://club.wacom.co.jp/support-en/servlet/support.user.Swusr200Sv00 Tel: ++81-3-5309-1588 Fax: ++81-3-5309-1514 31 RADIO AND TELEVISION INTERFERENCE The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly – that is, in strict accordance with Wacom instructions – it may cause interference with radio and television reception. FEDERAL COMMUNICATIONS COMMISSION (FCC) NOTICE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. You can determine whether the tablet equipment is causing interference by powering it off. If the interference stops, it was probably caused by the tablet. If your tablet equipment does cause interference to radio or television reception, you may be able to correct the interference by using one or more of the following measures: • Rotate the television or radio antenna until the interference stops. • Move the tablet equipment farther away from the television or radio. • Plug the tablet equipment and computer into an outlet that is on a different circuit from the television or radio. If necessary, consult your Wacom dealer or an experienced radio/television technician for help. Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate your authority to operate the product.
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