Wacom Co PTKW Digitizer User Manual Intuos4 User s Manual for Windows Macintosh

Wacom Co Ltd Digitizer Intuos4 User s Manual for Windows Macintosh

Contents

Users manual-2

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TABLET TO SCREEN MAPPING
Select the MAPPING tab to define the relationship between tool movement on the tablet surface and cursor
movement on the monitor screen.
By default the entire active area of the tablet maps to the entire monitor. If more than one monitor is in use
the tablet will map to all monitors. See working with multiple monitors.
MODE options control how the screen cursor moves. Select PEN MODE to set
the cursor so that its movement corresponds with the position of your
Intuos4 tool on the tablet. Wherever you place your tool on the tablet, the
cursor will appear at a corresponding point on the screen. This is known as
absolute positing and is the default setting for the pen.
Select the ORIENTATION of your
tablet. This setting is tablet
specific, and applies to all tools
and applications. Other MAPPING
tab settings can be customized for
a specific tool and application.
Select a monitor SCREEN AREA for
tablet to screen mapping.
When FORCE PROPORTIONS is
checked, forces a proportional
tablet to screen mapping
relationship.
Select a TABLET AREA for tablet to
screen mapping.
The tablet-to-screen image
dynamically updates to illustrate
the selected mapping relationship.
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Notes:
You can switch between PEN MODE and MOUSE MODE by using the screen Radial Menu.
If you frequently switch between PEN MODE and MOUSE MODE, you also can assign the MODE
TOGGLE... function to one of your tool buttons.
When MOUSE MODE is selected, you can decide how you would like the mouse to track. (MOUSE TRACKING options
apply only to the Intuos4 Mouse.)
• When USE TABLET ORIENTATION is selected, moving the mouse toward the top of the tablet moves the screen
cursor up. In this mode the entire active area of the tablet is available for mouse tracking.
• When USE MOUSE ORIENTATION is selected, moving the mouse forward moves the screen cursor up. In this
mode a reduced inset portion of the active area is available for mouse tracking. This is the default setting for all
Intuos4 tablets.
Select MOUSE MODE to move the
screen cursor with a “pick up and
slide” motion similar to using a
traditional mouse.
Sets the screen cursor acceleration.
Select a slower or faster screen
cursor tracking speed.
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ORIENTATION
From the MAPPING tab, you can choose a different tablet ORIENTATION and then physically rotate your tablet
to match the selection you have made. This feature allows you to set up the tablet controls for left- or right-
handed use, or to configure your tablet to work with a tall monitor. See configuring the tablet orientation.
After making changes, verify you have correctly set the orientation by moving your pen “up” on the tablet –
the screen cursor should move up as well. The selected orientation is a global tablet setting and applies to
all applications.
Note: At the log-in and user switching screens, the tablet orientation will use the default orientation that
was selected when the driver was installed. If you want to change the default orientation, you must
reinstall the driver using the Intuos installation CD. See configuring the tablet orientation.
EXPRESSKEYS LEFT Tablet orientation is horizontal, with Touch Ring and ExpressKeys located to
the left. This is the orientation for right-handed users.
EXPRESSKEYS TOP Tablet is rotated 90 degrees clockwise, with Touch Ring and ExpressKeys
oriented toward the top.
EXPRESSKEYS RIGHT Tablet orientation is horizontal, with Touch Ring and ExpressKeys located to
the right. When this option is selected, the tablet operation and the Wacom
Tablet control panel options are automatically configured for correct left-
handed use.
If you have an Intuos4 Mouse, click the control panel OPTIONS button to set the
device for right- or left-handed use. See advanced options.
EXPRESSKEYS BOTTOM Tablet is rotated 90 degrees counter-clockwise, with Touch Ring and
ExpressKeys oriented toward the bottom.
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SCREEN AREA
Use the MAPPING tab SCREEN AREA options to define the portion of the display screen to which your tablet
will map.
FULL Maps the entire monitor(s) area. This is the default setting. See also working
with multiple monitors.
MONITOR Maps the entire area of a single monitor that you choose. If more than one
monitor is connected to your system, an option will be available for each
detected monitor.
PORTION... Selecting PORTION... brings up the PORTION OF SCREEN dialog box.
Choose a method for defining a
portion of the display:
• Drag corners of the foreground
graphic to select the screen area.
• Select the CLICK TO DEFINE SCREEN
AREA button and move the screen
cursor to select the screen area.
Be sure to follow any MESSAGE
prompts.
• Enter coordinate values.
After defining a portion of the screen,
you may need to use a different input
device to access other portions of the
screen area.
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FORCE PROPORTIONS
In the MAPPING tab, check or uncheck the FORCE PROPORTIONS box to determine the tablet to screen
mapping relationship.
Note: Although Intuos4 is optimized for use with 16 : 10 aspect ratio displays, the default settings
automatically adjust for use with other aspect ratio displays.
TABLET AREA
In the MAPPING tab, use the TABLET AREA options to define the tablet area that will be mapped to the
screen area:
FULL The entire active area of the tablet is mapped. This is the default setting.
PORTION... Selecting PORTION... brings up the PORTION OF TABLET dialog box.
When FORCE PROPORTIONS is unchecked, the correct scale or proportions
are not maintained. The selected tablet area is mapped to the selected
display area. Drawing a circle on the tablet may create an ellipse on the
display screen. This is the default setting for all tools.
When FORCE PROPORTIONS is checked, the correct vertical and horizontal
proportions are maintained. Drawing a circle on the tablet results in a circle
on the display screen. Depending on your settings, some portions of the
tablet active area may no longer be usable when this option is selected.
Choose a method for defining a portion of
the tablet:
• Drag corners of the foreground graphic
to select the tablet area that will be
mapped to your selected screen area.
• Select the CLICK TO DEFINE TABLET AREA
button and use your tool on the tablet
to select the tablet area. Be sure to
follow any MESSAGE prompts.
• Enter coordinate values.
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BUTTON FUNCTIONS
FUNCTION NAME DESCRIPTION
CLICKS
•CLICK Simulates a primary mouse button click. Be sure at least one button performs this
function so you can always navigate and click.
•R
IGHT CLICK Simulates a right mouse button click, which displays a context menu.
•M
IDDLE CLICK Simulates a middle mouse button click.
•D
OUBLE CLICK Simulates a double-click. For easier double-clicking, use this function instead of
tapping twice with the pen tip.
•C
LICK LOCK Simulates holding down the primary mouse button. Press the tool button once to
initiate click lock. Press the button again to release click lock. Click lock is useful
for dragging objects or selecting blocks of text.
•4
TH CLICK Simulates a 4th mouse button click.
•5
TH CLICK Simulates a 5th mouse button click.
The following options are available for tool and tablet settings. Not all
options are available for all controls.
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FUNCTION NAME DESCRIPTION
KEYSTROKE... Enables you to simulate keystrokes. Select this option to display the DEFINE
KEYSTROKE dialog box.
Enter a keystroke or keystroke combination in the KEYS entry box.
Keystroke combinations can include letters, numbers, function keys (such as F3)
and modifier keys (such as SHIFT, ALT, or CTRL for Windows, or SHIFT, OPTION,
COMMAND, and CONTROL for Macintosh).
You can also select special keystrokes or keystroke combinations from the ADD
SPECIAL drop-down menu.
After defining a keystroke sequence, click OK.
Important: Because the ENTER (Windows) and RETURN (Macintosh) keys can be
selected as a defined keystroke, they cannot be used to select OK. You must use
your Intuos4 tool to click on the OK button.
If prompted, enter a name for the keystroke definition. The name will be displayed
with the respective control or in the Radial Menu, as applicable.
You can create different keystroke functions for different applications.
See application-specific settings.
To learn which keystroke shortcuts are supported by a particular application, see
the documentation that came with the application.
Deletes only the last entry
in the keystroke entry box.
Clears the keystroke entry box.
When defining keystrokes for the
Touch Ring or mouse fingerwheel,
the dialog box provides two KEYS
entry boxes.
Assign keystroke functions as
described above for clockwise and
counter-clockwise movement on the
ring, or front and back movement of
the mouse fingerwheel.
Enter a NAME for the defined
keystrokes pair and click OK.
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FUNCTION NAME DESCRIPTION
MODIFIER... Enables you to simulate modifier key(s) (such as SHIFT, ALT, or CTRL for Windows,
or SHIFT, OPTION, COMMAND, and CONTROL for Macintosh). Many applications use
modifier keys to constrain the size or placement of objects.
RADIAL MENU Displays a Radial Menu on your screen. Each level of the hierarchical menu
consists of eight menu slices which may contain various features and options to
choose from.
BACK Simulates the BACK command in browser applications.
FORWARD Simulates the FORWARD command in browser applications.
PAN/SCROLL Enables you to position a document or image in any direction within the active
pane by pressing a tablet or pen button set for PAN/SCROLL and then dragging with
the pen tip across the tablet’s active area.
Choose one or more modifier key options.
Select the CLICK box if you want a mouse
click to occur whenever you press the tool
button.
As you move the pen tip, the document or
image is repositioned to follow the
direction of pen movement on the tablet.
Release the button or lift the pen tip from
the tablet surface when you are done.
When you select PAN/SCROLL, the PEN
SCROLL SPEED dialog box prompts you to
set a scrolling speed for use in
applications that do not support grabber
hand (pixel-level) panning within a
document or image.
A slower setting reduces the scroll rate
and is useful for close-up and detail work
where you need precise control of the
image.
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FUNCTION NAME DESCRIPTION
AUTO SCROLL/ZOOM Sets the Touch Ring to zoom in most graphics applications and scroll in most
other applications.
SCROLL Sets the Touch Ring for scrolling only action.
ZOOM Sets the Touch Ring for zooming only action.
SHOW DESKTOP Minimizes all open windows to display a clean desktop.
SWITCH APPLICATION Brings up the application switching dialog with focus on the next open application.
On Windows 7 and Vista systems running Aero, Flip 3D will be activated with focus
on the next open applications.
OPEN/RUN... Opens a dialog box where you can select a specific application, file, or script to
launch.
INK TOGGLE (Macintosh.) Toggles the “ink in any application” function of Ink on and off.
Ink automatically recognizes and converts your handwriting into text and inserts it
into a document. Handwriting recognition must be turned on for this function to
work. See your Macintosh help for information on working with Ink.
EXPOSÉ (Macintosh.) Tiles all open windows. To access this option, first choose
KEYSTROKE... and then click on the ADD SPECIAL menu within the dialog box.
PRESSURE HOLD Locks the pressure at the current pressure level until the button is released.
For example, you can paint with pressure sensitivity until you reach the brush size
that you like. You can then press the button and continue painting with the same
size brush until the button is released.
PRECISION MODE Changes the mapping around the current pen tip position such that you must
move the pen twice as far for the screen cursor to cover the same distance on the
display screen. To activate, press and hold the tool button to which this function is
assigned. Releasing the button returns to normal mapping.
When your tool is in MOUSE MODE, screen cursor movement is adjusted to act as if
acceleration were off and speed set to slow.
Click BROWSE... to locate an application,
file, or script to launch. The selection
you make appears in the APPLICATION TO
RUN box. Click OK to accept the
selection.
The dialog box will close and the OPEN/RUN... option you have selected will be
assigned as your tool button option. Simply press the tool button to launch the
assigned option.
If your selection is for the Radial Menu, it will be displayed in the Radial Menu.
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FUNCTION NAME DESCRIPTION
DISPLAY TOGGLE For multiple monitor systems. Enables you to toggle the current tablet mapping
and screen cursor between different displays when you press an ExpressKey that
has been assigned this function. See working with Display Toggle.
MODE TOGGLE... Toggles between PEN MODE and MOUSE MODE. When first setting a tool button to
MODE TOGGLE..., the MOUSE MODE dialog box is displayed where you can adjust
the mouse acceleration and speed.
MOUSE MODE settings can be accessed from a number of different locations within
the control panel. However, for each input tool and application that you are
customizing, only one MOUSE ACCELERATION and SPEED setting can be made.
The MOUSE MODE acceleration and speed settings are independent of system
settings. Changes you make to these settings in the Wacom Tablet control panel
do not affect similar system settings. However, changes made to similar system
settings may affect your Intuos4 tablet settings.
ERASE Default setting for the eraser. See erasing for information on using the eraser.
SHOW SETTINGS Displays a diagram (on your display screen) of the tablet ExpressKeys and Touch
Ring, showing the current function settings for each control.
Sets the screen cursor tracking
speed when in MOUSE MODE.
Sets the screen cursor acceleration
when in MOUSE MODE.
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FUNCTION NAME DESCRIPTION
TABLET PC
•T
ABLET PC INPUT PANEL (Tablet PCs, and Windows 7 and Vista systems that support the Tablet PC Input
Panel.) Opens the Tablet PC Input Panel when you press a tool button set to this
function.
•J
OURNAL (Windows 7, Vista, and Tablet PC systems that include Microsoft Journal.)
Opens Microsoft Journal.
•T
ABLET PC DEFINED (Tablet PCs, and Windows 7 and Vista systems that support the Tablet PC Input
Panel.) Sets the button function according to settings found in the:
• Windows 7 and Vista TABLET PC SETTINGS and PEN AND INPUT DEVICES control
panels.
• Windows XP Tablet Edition TABLET AND PEN SETTINGS control panel.
DISABLED Disables the control function.
APPLICATION DEFINED Reports only the button number to the application. This is for applications, such
as CAD programs, that have built-in support for the Intuos4 Mouse.
This function may also be used by some highly integrated applications for direct
control of the pen tablet ExpressKeys and Touch Ring.
SKIP Sets the Touch Ring toggle button to skip a function state that has been assigned
this option in the toggle sequence.
DEFAULT Returns a control to its default setting.
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USING AND CUSTOMIZING THE RADIAL MENU
The Radial Menu is a circular pop-up menu that provides quick access to editing, navigation, media control
functions, and more.
• To display the Radial Menu, set a tool button
or ExpressKey to the RADIAL MENU function.
Whenever you press that button, the Radial
Menu is displayed centered at the screen
cursor position.
• The hierarchical Radial Menu appears in
circular format, extending over the entire
desktop. Each level of the menu consists of
eight control slices which may contain
various features and options to choose from.
• Select an option by clicking on it within the
Radial Menu. Some selections may display a
submenu where you can then choose from
the available options.
Holding down the button that opens the
Radial Menu allows you to click on a menu
item without closing the Radial Menu.
• The menu closes after you make a selection.
To close the Radial Menu without making a
selection, click on the ‘X’ located at the
center of the menu or on a control slice that
has no function assigned to it. You can also
again press the button used to display the
menu.
Use the RADIAL MENU tab to customize the available functions on the Radial Menu:
Returns the currently
displayed Radial Menu
layout to its default values.
1. Select a menu or submenu to
customize.
2. Select a control slice for which
to customize settings.
3. Choose the FUNCTION(s) to
perform.
Note: Press the ENTER (RETURN)
key to add multiple lines of
text.
Top menu
Submenu
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WORKING WITH DISPLAY TOGGLE
DISPLAY TOGGLE is available only on multiple monitor systems. This feature allows you to work with your
tablet on all displays or on one display at a time. (See working with multiple monitors.)
After setting an ExpressKey to DISPLAY TOGGLE, you can then press that button to sequentially toggle the
current tablet mapping between a base mapping (the current setting from the MAPPING tab) and other
monitors. For example:
1. The entire display area of a multi-monitor system
is set up for extended mode and assigned to the
active area of the Intuos4 tablet.
2. Pressing a tool button to which the DISPLAY
TOGGLE function has been assigned toggles the
tablet mapping to the next display in sequence
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In the Wacom Tablet control panel, the DISPLAY TOGGLE tab is automatically available when the Intuos4
tablet is installed on a multi-monitor system. This tab lets you set which monitor(s) will be included in the
toggle sequence.
On the DISPLAY TOGGLE tab all
monitors are selected in the toggle
sequence by default. Uncheck any
monitor you want removed from the
toggle sequence.
• The base mapping is the tablet
and display mapping that is
defined in the MAPPING tab.
By default, this would include
all monitors unless you have
defined a specific monitor as
your primary monitor in the
MAPPING tab.
• As you toggle to the next
monitor, each tool’s active
tablet area is mapped to that
monitor (in PEN MODE).
• Toggling one more time after
the last checked monitor
returns the system to the base
mapping.
Note that any of the following actions will return the toggle sequence to the base mapping:
• Launching a graphics application that supports pressure sensitivity.
• Logging out of or rebooting the system.
• Switching users (Fast User Switching).
• Placing the system in sleep mode.
• Changing the MAPPING or DISPLAY TOGGLE tab settings.
• Changing the resolution or number of displays on your system.
• Using the MODE TOGGLE... function.
• Selecting PEN MODE or MOUSE MODE from the Radial Menu.
Tip: To toggle between monitors without including the ‘full display’ option, disable the first display on the DISPLAY
TOGGLE tab. Then go to the MAPPING tab and set the current SCREEN AREA to the first display.
Important: When using application-specific settings with DISPLAY
TOGGLE, be sure that each customized application in the
APPLICATION list (including ALL OTHER) has a tool button assigned to
DISPLAY TOGGLE. The easiest way to do this is to assign DISPLAY
TOGGLE to an ExpressKey prior to creating any application-specific
settings.
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WORKING WITH MULTIPLE TOOLS
The Wacom Tablet control panel is designed to help you customize and keep track of the settings for your
Intuos4 tools. The tool you use to open the control panel is automatically selected, and the appropriate
tabs for that tool are displayed.
To add a different tool to the control panel’s TOOL list, simply use the tool on your Intuos4 tablet.
• When you select a tool that has been added to the TOOL list, the appropriate tab settings for that tool
are displayed. Any changes you make to the tab settings will then apply to that tool. Your changes
take effect immediately.
• Identical tools will use the same settings.
To remove a selected tool from the TOOL list, click on the TOOL list’s [ – ] button. In the dialog box that
appears, click DELETE to confirm your selection. The selected tool is removed from the list, along with any
custom settings you may have created for it. (A removed tool can be added back to the TOOL list by placing
it back onto the tablet.)
All Intuos4 pens have a unique Tool ID. In supporting applications, such as Corel Painter, you can assign
different tools to different pens and then change between them by switching the pen in your hand.
Select a tool to change its settings.
Removes the
selected tool.
The button is
inactive when there
is only one item in
the list.
The FUNCTIONS
icon cannot be
deleted.
The TOOL list displays an
icon for the tablet
FUNCTIONS and the different
tools that have been used
on the tablet.
If application-specific
settings have not been
added, the ALL icon is
displayed and the tool
settings apply to all
applications. Tab settings apply only to the
selected tool and application.
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APPLICATION-SPECIFIC SETTINGS
You can customize your Intuos4 tools for use with a particular application. For example, you may prefer a
firm pen tip pressure setting in one application and a soft pressure setting in another. The APPLICATION list
enables you to add an individual application to the list and then customize your tool settings for that
application.
• When no application-specific settings have been created and a tool is selected from the TOOL list, the
APPLICATION list displays the ALL icon which contains tool settings that apply to all of your applications.
In the example below, no application-specific settings have been added for the GRIP PEN. The ALL icon
is displayed and the GRIP PEN will have the same settings in all applications.
• When application-specific settings are added to the APPLICATION list, the ALL icon changes to ALL
OTHER, and an application icon is displayed for the newly added application(s).
In the above example, application-specific settings have been added for the GRIP PEN. If you select the
ALL OTHER icon and make changes to the tab settings, your changes will apply to the GRIP PEN in all
applications except those which you have added to the APPLICATION list. If you select an application
icon and make changes to the tab settings, your changes will apply to the GRIP PEN only while you are
using that application.
When you create application-specific settings, you are creating a separate group of settings for the
selected tool and application. See the following sections for more details:
Creating an application-specific setting
Changing application-specific settings
Removing application-specific settings
Tip: To review the ExpressKeys or Touch Ring function settings for the current front-most application, set
an ExpressKey to SHOW SETTINGS and press the key at any time.
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CREATING AN APPLICATION-SPECIFIC SETTING
First choose the tablet and tool for which you want to create an application-specific setting. Then click on
the APPLICATION list’s [ + ] button to display the ADD APPLICATION FOR CUSTOM SETTINGS dialog box.
After adding an application, its icon appears in the APPLICATION list whenever the respective tool is selected
in the TOOL list. Select the application and then customize the control panel tab settings for your tool and
the selected application.
Once you have created application-specific settings, applications that have not been customized in this
manner will use the tool settings for ALL OTHER.
Tip: First customize settings for one application. When you feel comfortable with the process, you can
create more application-specific settings.
CHANGING APPLICATION-SPECIFIC SETTINGS
To change tool settings for a specific application, select the tool and the application and then customize
the control panel tab settings.
REMOVING APPLICATION-SPECIFIC SETTINGS
To remove an application-specific setting:
1. In the TOOL list, select the tool from which you want to remove the application-specific setting. Then, in
the APPLICATION list select the application you want to remove.
2. Click on the APPLICATION list’s [ – ] button. In the dialog box that appears, click DELETE to confirm your
selection. The selected application is removed from the list, along with any custom tool settings that
you may have created for it.
Tip: To quickly remove all application-specific settings from a tool, remove the tool from the TOOL list.
Then place the tool back on the tablet. The tool will be added back to the TOOL list using the default
settings.
Choose from one of two methods to select an
application:
• Open the application for which you want to create
custom settings, and then select that application
from the CURRENTLY OPEN APPLICATIONS box.
•B
ROWSE to select the executable file of any
application installed on your computer.
Your selection is added to the SELECTED APPLICATION box
where the name of the selected application is displayed.
Click OK to complete the process.
Note: If two programs have the same executable file
name, they will share the same customized
settings.
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TROUBLESHOOTING
Most of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you do
the following:
1. If the Wacom tablet driver failed to load properly, first perform the recommended action in any error
message that may appear on your screen. If that does not solve the problem, review the
troubleshooting procedures in this chapter.
2. Look in the troubleshooting tables. Your problem may be described there and you can try the solution
offered.
3. Open the Wacom tablet Read Me file for any information updates.
4. Test your tablet and input tools. See testing your tablet and testing your tools.
5. If you are having a compatibility conflict between Intuos4 and a new hardware or software
product, see obtaining driver downloads for information on downloading an updated software driver.
Wacom periodically updates the software driver to maintain compatibility with new products.
6. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region.
7. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact
Wacom for Technical Support. See technical support options and the Read Me file for information on
where to obtain support for your region.
Testing your tablet
Testing your tools
Troubleshooting tables
Technical support options
Obtaining driver downloads
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TESTING YOUR TABLET
Turn on your computer and wait until the system has fully loaded. Ensure that your computer has a
working Bluetooth connection, either through built-in Bluetooth support or a USB-to-Bluetooth adapter
(dongle).
1. Check the tablet connection in USB mode. A tablet status LED will light whenever the tablet is properly
connected via the USB cable and your computer has registered it as a USB device. If an LED does not
glow, then:
• Verify that the tablet power switch is in the on position.
• Make sure the USB cable is securely connected to the tablet and to an active USB port on your
computer. Intuos4 requires that you connect to a primary USB port (located directly on your
computer) or to a powered USB hub.
• If you are connecting the tablet to a powered USB hub, be sure the USB hub is properly connected
to your computer and is active.
• Connect the tablet to a different powered USB port or try connecting to the powered USB port on
another computer.
• If a status LED does not illuminate after your computer is on and has finished booting up, your USB
port may be disabled. Verify that you have connected the tablet to an active USB port.
• For best results when troubleshooting no power to the tablet (a status LED does not light), plug the
tablet directly into the system USB port located on your computer. Temporarily eliminate any
external hubs in use until you determine that the system recognizes the tablet and that it is
functional. When the tablet is working properly, it is usually okay to then move the tablet to a
powered USB hub.
2. Check the tablet connection in wireless mode. A tablet status LED will light whenever the tablet is
properly connected and your computer has registered it as a Bluetooth enabled device. If an LED does
not glow, then:
• Verify that the tablet power switch is in the on position.
• Check the battery power. If the battery status light glows green the battery is charged, if it glows
red the battery charge is low. If your battery charge is low, plug in the USB cable. With the USB
cable properly connected, the battery status light will glow yellow when charging, and a steady
green when fully charged.
• If the tablet wireless connection light glows a steady blue, your Bluetooth connection is working.
Otherwise, it is not. Open the Bluetooth control panel and make sure the tablet was not
disconnected. If not disconnected, see step 3, following.
• Switch the tablet power off, then back on.
• Reset the tablet by disconnecting both the battery and the USB cable (if in use) for at least 10
seconds. Then reconnect the tablet battery and try again.
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3. If necessary, troubleshoot the Bluetooth connection as follows:
• Move the tablet closer to the antenna. Make sure there are no metal or other high density
obstructions in the line of sight between the tablet and Bluetooth antenna.
• If you are using a computer with a built-in Bluetooth module, ensure it is enabled and working.
If using a USB-to-Bluetooth adapter (dongle), be sure it is plugged into an active USB port on your
computer and working.
• Verify your Bluetooth support is working properly. Test the functionality with a different Bluetooth
enabled device or check the documentation that came with your Bluetooth support to be sure it is
working correctly.
• Be sure that your Bluetooth configuration supports Bluetooth and the HID profile.
• Make another attempt to pair the tablet to your system. See establishing a Bluetooth connection.
4. Check the Grip Pen.
• Move your pen across the tablet active area; the screen cursor should move in the corresponding
direction on your monitor or display screen.
• Press the pen tip against the surface of the tablet. A status LED should brighten.
• Next, without applying pressure to the pen tip, hold the pen tip within approximately 10 mm
(0.39 inch) of the tablet surface and press the side switch. The LED should again brighten.
• Turn the pen over and press the eraser against the surface of the tablet; the LED should brighten.
•See testing your to ols for detailed information.
5. Check the Touch Ring. See testing your tools.
6. Check the ExpressKeys. See testing your tools.
7. Check any other tool(s), such as the optional Intuos4 Mouse. See testing your tools.
8. If these tests fail, you may have a defective input tool or tablet. See technical support options.
9. After testing, use the Wacom Tablet control panel to reconfigure your tablet and tools for any custom
settings you may originally have been using.
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TESTING YOUR TOOLS
If an input tool does not work as you expect, first open the Wacom Tablet control panel and check the
assigned functions or reset the tool to its default condition.
To quickly return a tool to the default settings, remove it from the TOOL list by clicking on the control panel
list’s [ – ] button. After the tool has been removed, place it back onto the tablet. The tool will be added
back to the TOOL list with its default settings.
To test your input tools:
• In the Wacom Tablet control panel, click on the ABOUT button. In the dialog box that appears, click on
the DIAGNOSE... button. The DIAGNOSTICS dialog box displays to show dynamic information about the
tablet hardware and pointing devices, including the battery status of the currently selected tablet.
• If you have more than one tablet connected to your system, in the TABLET INFO column select the tablet
for which you are testing your tool.
• Use the information presented in the DIAGNOSTICS dialog box when testing your tablet and tools.
Note: When testing your tool buttons, if a button is set to RADIAL MENU or OPEN/RUN..., that function will
occur when the button is pressed. In this case you may want to change that button function before
testing.
Testing a pen
Testing the Touch Ring
Testing the ExpressKeys
Testing the optional mouse
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TESTING A PEN
1. While observing the POINTING DEVICE INFO column, bring your Intuos4 tool within 10 mm (0.39 inch) of
the tablet active area. A value for PROXIMITY, the DEVICE NAME, DEVICE TYPE, and a DEVICE S/N (serial
number) should be displayed. If you have more than one tablet connected to your system, be sure you
have selected the TABLET for which you are testing your tools from the TABLET INFO column.
2. Move your tool along the tablet surface. The X and Y DATA values should change to reflect the tool
position.
3. Test your Intuos4 pen switches. A tablet status LED should brighten each time you click with the tool
tip, press the side switch, or press the tool’s eraser to the tablet.
• Click on the tablet surface with the tool tip – the SWITCHES state and PRESSURE value should change.
(PRESSURE should change from approximately 0% with no pressure applied to approximately 100%
when full pressure is applied.)
• Press the side switch without pressing the tip to the tablet – the SWITCHES state should change.
(For the Intuos4 pen, do this for both positions of the side switch.)
• Press the tool’s eraser to the tablet – the SWITCHES state and PRESSURE value should change.
(Pressure should change from approximately 0% with no pressure applied to approximately 100%
when full pressure is applied.)
• For the Airbrush, move the fingerwheel forward – the WHEEL value should decrease to a value of
approximately 0 when the fingerwheel is all the way forward. Move the fingerwheel backward – the
WHEEL value should increase to approximately 1000 when the fingerwheel is all the way back.
4. Test tilt for the x-axis by moving the pen from a vertical position toward the right; the X TILT value should
change from approximately 0 to +60. Now move the tool to the left of vertical; the X TILT value should
change from approximately 0 to -60.
5. Test tilt for the y-axis by moving the pen from a vertical position toward the bottom of the tablet; the Y
TILT value should change from approximately 0 to +60. Now move the tool toward the top of the tablet;
the Y TILT value should change from approximately 0 to -60.
6. If you are testing an Art Pen, test pen rotation by holding the pen vertically and twisting it around its
axis. The displayed ROTATION value should change.
7. When you are done, click on the CLOSE button to exit the dialog box.
Pen Tip = 1
Side switch (lower position) = 2
Side switch (upper position) = 3
Eraser = 1
Airbrush Tip = 1
Side Switch = 2
Eraser = 1
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TESTING THE TOUCH RING
1. With the DIAGNOSTICS dialog box open, observe the TABLET INFO column as you test the tablet Touch
Ring. If you have more than one tablet connected to your system, be sure you have selected the tablet
you are testing from the TABLET INFO column.
2. Slide your finger around the entire circumference of the Touch Ring. As you touch and move your finger
along the Touch Ring, a LEFT TOUCH number will indicate your current finger position on the Touch Ring.
3. Press the Touch Ring toggle button to toggle between the four customizable states. As you cycle
between settings, a corresponding LED should illuminate. Within the DIAGNOSTICS dialog box, the
button state is also shown as LEFT BUTTONS.
If any of the functions are set to SKIP, the corresponding LED will be skipped in the toggle sequence.
4. When you are done, click on the CLOSE button to exit the dialog box.
Important: Remember that some applications can override and control the Touch Ring functions.
Consider closing any open applications except the Wacom Tablet control panel when testing the Touch
Ring. For details, see using applications integrated for tablet control.
TESTING THE EXPRESSKEYS
1. With the DIAGNOSTICS dialog box open, observe the TABLET INFO column as you test each ExpressKey.
If more than one tablet is connected to your system, be sure you have selected the tablet you are
testing from the TABLET INFO column.
2. Test the keys on your tablet by clicking them one at a time. Each time you press a key, its number will
be displayed next to the LEFT KEYS category.
3. On the tablet itself, verify also that a tablet ExpressKeys icon is visible for each corresponding
ExpressKey.
4. When you are done, click on the CLOSE button to exit the dialog box.
Important: Remember that some applications can override and control the ExpressKey functions.
Consider closing any open applications except the Wacom Tablet control panel when testing the
ExpressKeys. For details, see using applications integrated for tablet control.
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TESTING THE OPTIONAL MOUSE
1. With the DIAGNOSTICS dialog box open, place the Intuos4 Mouse on the tablet’s active area and test by
clicking each mouse button. A tablet status LED should brighten, and the SWITCHES state should
change for each button you click.
2. When the DIAGNOSTICS dialog box is first opened the WHEEL status should be 0. Move the fingerwheel
backward. The WHEEL status should change from 0 to +1.
3. Move the fingerwheel forward. The WHEEL status should change to -1.
4. When you are done, click on the CLOSE button to exit the dialog box.
4
2
5
3
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TROUBLESHOOTING TABLES
If you encounter problems with your Intuos4 tools or tablet, refer to the following tables. Your problem may
be described here, and you can try the solution offered. Be sure to check the Read Me file for the latest
information updates.
For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport.
Connection problems
General problems
Windows-specific problems
Mac-specific problems
CONNECTION PROBLEMS
The computer does not have
built-in Bluetooth support. You will need to install a USB-to-Bluetooth adapter (dongle) in order to
add wireless connectivity to your computer. The adapter should
support Bluetooth with Human Interface Device (HID) profile.
After moving the power switch
to the on position, the wireless
connection light glows
steadily for 2 to 5 seconds and
then turns off.
If the tablet was previously working on your computer but works no
longer, check the configuration of your Bluetooth connection:
• If you are using a computer with a built-in Bluetooth module, ensure
that it is enabled and working. If you are using a USB-to-Bluetooth
adapter (dongle), make sure it is plugged in and working.
• Test your computer’s Bluetooth support with another Bluetooth
enabled device, such as a mouse or keyboard.
• Open the Bluetooth control panel and make sure the tablet was not
disconnected.
• Move the tablet closer to the antenna and make sure there are no
metal or other high density obstructions in the line of sight between
the tablet and Bluetooth antenna.
Repeat the process of establishing a Bluetooth connection with your
computer.
After moving the power switch
to the on position, the wireless
connection light flashes blue.
The tablet has not been paired to a computer, or the connection has
been broken either by pressing the tablet’s pairing button or by deleting
the pairing from the Bluetooth control panel.
Pair the tablet to your computer as described in establishing a
Bluetooth connection.
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The battery status light does
not come on after moving the
power switch to the on
position.
Try again. If the light does not come on after repeated attempts, your
battery charge may be too low.
Connect the USB cable directly to a powered USB port on your
computer or powered USB hub. If the battery status light does not
glow when the power switch is in the on position the battery may be
defective.
When pairing the tablet, the
tablet does not appear in the
list of available devices to pair.
• The tablet should appear in the pairing list with a mouse icon
named WACOM TABLET.
• If the wireless connection light is not flashing, press the pairing
button on the side of the tablet to make the tablet discoverable.
The tablet will be in discoverable mode for 3 minutes and the
wireless connection light will flash blue.
• Verify that your Bluetooth configuration supports Bluetooth with
Human Interface Device (HID) profile.
• Make sure the tablet is not too far away from the antenna, and that
there are no metal obstructions between the Bluetooth antenna and
the tablet.
A pairing unsuccessful
message is displayed when
attempting to link the tablet to
the computer.
Check for possible interference from other wireless devices, such as
from a cordless telephone or microwave oven. If you suspect
interference, turn off the interfering device or move it farther away from
your computer.
Try again linking the wireless tablet to the computer.
Pairing was successful, but
the wireless tablet does not
seem to work correctly.
Be sure that you have correctly installed the Wacom tablet driver
software.
See also optimizing the Bluetooth connection.
The tablet works fine when the
USB cable is connected to a
primary USB port (located
directly on your computer) or
to a powered USB hub, but
switches off as soon as the
cable is disconnected.
• Open the battery compartment and verify that the battery is
properly installed.
• Check the battery appearance to ensure there is no leakage or
other indication of damage.
• Charge the battery overnight and try again. If the problem
persists, the battery may be completely discharged or damaged
and can no longer hold a charge. You will have to purchase a
replacement battery from Wacom. See ordering parts and
accessories.
• Confirm the tablet is paired to your system.
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GENERAL PROBLEMS
After switching on the tablet,
the battery status light
remains on but the screen
cursor cannot be moved with
the pen.
•Review Using the Grip Pen to be sure you are using the tool
correctly.
• Switch the tablet power off, then back on.
• If your battery charge is low, plug in the USB cable to a primary
USB port (located directly on your computer) or to a powered USB
hub.
• Reset the tablet by disconnecting both the battery and the USB
cable for at least 10 seconds. Then reconnect the tablet battery
and try again.
The battery status light does
not illuminate when the USB
cable is plugged in.
Check that the cable is properly plugged into the tablet, and that it is
plugged directly into a powered USB port on your computer or a
powered USB hub.
Try connecting the tablet to a different powered USB port.
The battery may need replacement.
While using the tablet, the
tablet battery status light
flashes red.
The battery is nearly empty. Plug in the USB cable to continue
working, or power down the tablet.
You want to connect the tablet
using the provided USB data
cable but the computer does
not have an available USB
port.
Check if there is an available USB port on a powered USB hub. If not
available you will need to add a powered USB hub or USB card.
The tablet status LEDs are off.
An LED does not illuminate
when using the pen, mouse, or
Touch Ring toggle button.
Be sure the tablet is turned on.
If your connection is wireless, verify that the battery status light is on
and that the Bluetooth wireless connection is active.
If your tablet is connected using the provided USB data cable, verify
that the USB cable is properly connected to the tablet and to an active
USB port. Be sure the tablet USB cable is plugged into a primary USB
port (directly into your computer) or into a powered USB hub.
If connecting to a powered USB hub device, make sure the hub is
connected to an active USB port and that the hub is active. Try also
connecting to another USB port or using another USB cable.
After plugging in the tablet
with a USB connection, a
message appears indicating
that the USB device needs
more power than is available.
Make sure the tablet is plugged into a primary USB port on your
computer or into a powered USB hub attached to your computer.
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The tablet charging process
seems to stop whenever the
computer enters sleep mode.
As required, adjust your system power or energy saver settings so that
the computer does not enter sleep mode while the tablet is charging.
When using the pen to operate
the Touch Ring, the Touch
Ring does not work well.
The Touch Ring is designed to be used with your finger, and does not
work with the pen tip.
The pen works only in MOUSE
MODE, and does not draw or
ink with pressure sensitivity.
The tablet driver software was not installed or did not load properly.
• Make sure the tablet driver software is installed and functioning.
• Insert the Intuos installation CD into your computer and install the
driver software for the tablet.
The pen does not draw or ink
with pressure sensitivity. Some applications require that you turn on the pressure capabilities
within the application or the selected tool before the pen will respond
as a pressure-sensitive tool.
Some applications do not support pressure. If you are unsure whether
pressure is supported, see the documentation that came with your
application(s).
Clicking is difficult. Try using a lighter TIP FEEL. See adjusting tip feel and double-click.
Double-clicking is difficult. • Use the side switch to double-click. Review the technique in
clicking.
• Be sure you are quickly tapping the tablet twice in the same place
on the tablet’s active area.
• Try increasing the TIP DOUBLE CLICK DISTANCE. See adjusting tip feel
and double-click.
• Try using a lighter TIP FEEL. See adjusting tip feel and double-click.
• Set an ExpressKey to DOUBLE CLICK and use it to issue double-
clicks.
•Windows
: Try setting your system to launch programs with a single
click. See clicking.
The pen selects everything,
will not stop selecting. Open the Wacom Tablet control panel and go to the PEN tab. Move the
TIP FEEL slider toward FIRM, or select DETAILS... and increase the CLICK
THRESHOLD setting. If this does not help, see testing your tools.
The pen nib may be worn. See replacing the pen tip.
The eraser selects everything
or will not stop erasing. Open the Wacom Tablet control panel and go to the ERASER tab.
Move the ERASER FEEL slider toward FIRM, or select DETAILS... and
increase the CLICK THRESHOLD setting. If this does not help, see testing
your tools.
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You notice a screen delay at
the beginning of pen or inking
strokes.
Open the Wacom Tablet control panel and go to the PEN tab.
Try decreasing the TIP DOUBLE CLICK DISTANCE (see adjusting tip feel
and double-click). If that does not work, try dragging the TIP DOUBLE
CLICK DISTANCE slider to the OFF position in order to turn off double-
click assist.
Try turning off the operating system inking features.
You have to press hard with
the pen when clicking,
drawing, or writing.
Open the Wacom Tablet control panel and go to the PEN tab. Move the
TIP FEEL slider toward SOFT, or select DETAILS... and decrease the
SENSITIVITY and CLICK THRESHOLD settings.
The pen tip does not function. Be sure you are using the pen that originally came with Intuos4.
Other pens may not function properly on the tablet.
Check the control panel’s PEN tab and verify that a CLICK function is
assigned to the tip.
Try the pen eraser to see if that portion of the pen is functional.
A tablet status LED should brighten when the tip or eraser is pressed.
If not, you may have defective hardware. See testing your tools.
Changing the function settings
of an input tool has no effect. Make sure you are changing the settings for the tool and application
that you are using. See working with multiple tools and application-
specific settings.
The pen side switch does not
work. Be sure you are using the pen that originally came with Intuos4 or an
Intuos4 accessory pen. Other pens may not function properly on the
tablet.
Be sure to press the side switch when the pen tip is within 10 mm
(0.39 inch) of the tablet’s active area. Do this without pressing down on
the pen tip.
In the Wacom Tablet control panel, verify that the side switch is set to
the function you are expecting to occur for the application and tool you
are using.
Check also the SIDE SWITCH MODE. If CLICK & TAP is selected, you will
need to first press the side switch while touching the pen tip to the
tablet surface in order to perform a click function. See customizing tool
buttons.
A tablet status LED should brighten when you press the side switch.
If not, you may have defective hardware. See testing your tools.
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The screen cursor “jumps”
back. Do not place an Intuos4 tool on the tablet when it is not in use, or when
you are using another pointing device. Leaving your tool on the tablet
may interfere with screen cursor positioning when using other input
devices.
Cannot move the cursor
(pointer) where you want to on
the screen, or the line you are
drawing does not line up with
the location of the cursor in
paint applications.
Open the Wacom Tablet control panel and go to the MAPPING tab.
Verify that PEN MODE is selected and that the SCREEN AREA is set to
FULL for the selected tool and application. If this does not help, click on
the DEFAULT button to reestablish tablet to screen mapping. If you are
still having difficulty, remove the tablet preferences.
Confirm whether the pen does (or does not) function. See testing your
tools.
The computer does not go to
sleep. When you are not using your Intuos4 input tool(s), remove them from
the tablet surface or the tablet will continue to send data, keeping the
computer awake.
When using the tablet the
screen cursor is very erratic or
“jumps” around.
On rare occasions the tablet may receive interfering radio frequencies
from a computer monitor or nearby AM radio station. If you notice
interference from a monitor, try moving the tablet at least 6 inches away
from the monitor, or change the monitor refresh rate or monitor
resolution.
If the screen cursor lags or “jumps”, try optimizing the Bluetooth
connection.
When using the tablet, the
screen cursor or pen strokes
seem to lag or skip in some
applications.
See optimizing the Bluetooth connection for tips on improving the
Bluetooth connection.
When using Intuos4 on a
multiple monitor system, you
cannot use the pen tip to
control the other monitor(s).
Determine if an ExpressKey has been set to DISPLAY TOGGLE and if it
may have been activated accidentally. See working with Display
Toggle.
Verify that the SCREEN AREA in the MAPPING tab is set to FULL.
You can also use your pen to control the other monitors in MOUSE
MODE. To use MOUSE MODE, first set a pen button to MODE TOGGLE....
Then use the button to toggle between PEN MODE and MOUSE MODE.
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WINDOWS-SPECIFIC PROBLEMS
When working in some
applications, the ExpressKeys
or Touch Ring perform a
different function than what is
set in the Wacom Tablet
control panel.
Some applications can override and control the ExpressKey and Touch
Ring functions.
• When an ExpressKey is overridden by an application, the
ExpressKeys display will automatically update to show either the
new function name or “Application Defined”.
• See using applications integrated for tablet control.
If you use application-specific settings, be sure you have updated the
settings for the correct application.
The tablet is set to
EXPRESSKEYS RIGHT (or
EXPRESSKEYS LEFT), but at the
log-in screen the tablet seems
to work upside down.
Begin by uninstalling the software for the existing tablet driver.
Restart your computer. Then reinstall the tablet driver from the Intuos
installation CD and change the default orientation of the tablet.
See configuring the tablet orientation for details.
You suspect the tablet
preferences may be
corrupted, or want to make
certain that all settings are at
their factory defaults.
Use the Wacom Tablet Preference File Utility to work with your
preferences. Close any open applications. Click the START icon and
select ALL PROGRAMS. Then select WACOM TABLET and WACOM TABLET
PREFERENCE FILE UTILITY.
• It is a good idea to first back up your tablet preferences. In the
TABLET PREFERENCE FILE UTILITY dialog box, click BACKUP... and
follow the prompts.
• Then, delete the tablet preferences as follows:
Single user. In the TABLET PREFERENCE FILE UTILITY dialog box, click
the REMOVE button under MY PREFERENCES to delete the
preferences for the current user.
Multiple users. Click the REMOVE button under ALL USER
PREFERENCES to delete preferences for multiple users. Note that
administrator rights are required to delete preferences for all users.
Relaunch any currently open tablet-aware applications that you
may be running.
You can quickly restore tablet preferences that have been backed up
by clicking RESTORE... under MY PREFERENCES.
After changing right- and left-
handed settings in the
computer’s mouse control
panel, the pen tip no longer
functions properly and the
Intuos4 Mouse tool button
functions are reversed.
Restart Windows for your Wacom tool settings to be correctly
recognized.
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MAC-SPECIFIC PROBLEMS
At startup, a dialog box
appears telling you that either
the driver failed to load or the
tablet preferences have not
yet been created.
The tablet was not detected at startup.
If you are using a wireless connection, make sure the Bluetooth
wireless connection to your tablet is active. Check also that the tablet
wireless connection light and a tablet status LED are illuminated. From
the GO menu, select the UTILITIES folder and launch the SYSTEM
PROFILER. Select BLUETOOTH from the HARDWARE section of the
CONTENTS list. A Wacom Bluetooth tablet model should be listed. If a
tablet model is not listed, check the Bluetooth wireless connection.
If you have connected the tablet with the provided USB data cable,
make sure the USB interface cable is securely connected to the tablet
and to an active USB port on your computer. Check also that a tablet
status LED is illuminated. If your tablet is plugged into a powered USB
hub, make sure the hub is connected and active. From the GO menu,
select the UTILITIES folder and launch the SYSTEM PROFILER. Select USB
from the HARDWARE section of the CONTENTS list. A Wacom USB tablet
model should be listed. If a tablet model is not listed, check the USB
cable connection or try plugging the tablet into a different USB port.
If you are still having difficulties, uninstall then reinstall the tablet driver
software.
If this does not help, contact Wacom for Technical Support.
See technical support options.
Cannot switch off Intuos4 after
closing the lid on an Apple
laptop computer.
Switch off the tablet before closing the lid on your Apple laptop.
Do not worry. The tablet will automatically switch off 5 minutes after
you close the lid on your Apple laptop.
Alternatively, if you prevent Bluetooth enabled devices from waking
your computer, the tablet will immediately switch off when your
computer goes to sleep or when you close the lid of your Apple laptop.
To prevent Bluetooth enabled devices from waking your computer:
1. From the Apple menu, choose SYSTEM PREFERENCES....
2. Click on the BLUETOOTH icon located in the HARDWARE section of the
System Preferences pane.
3. In the BLUETOOTH control panel, click on the ADVANCED... button.
4. Make sure that the ALLOW BLUETOOTH DEVICES TO WAKE THIS
COMPUTER option is unchecked.
Exit the Bluetooth control panel and quit System Preferences.
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You suspect the tablet
preferences may be
corrupted, or want to make
certain that all settings are at
their factory defaults.
Use the Wacom Tablet Utility to work with your preferences. Close any
open applications. Open the main APPLICATIONS folder. Then open the
WACOM TABLET folder and run the WACOM TABLET UTILITY.
• It is a good idea to first back up your tablet preferences. In the
WACOM TABLET UTILITY dialog box, select CURRENT USER or ALL
USERS. Then click BACKUP... and follow the prompts.
• Then, delete the tablet preferences as follows:
Single user. When the utility starts, select CURRENT USER and click
on the REMOVE button. Log out, then log back in. When the tablet
driver loads it will create a new preferences file with the factory
defaults.
Multiple users. When the utility starts, select ALL USERS and click
on the REMOVE button. Log out, then log back in. When the tablet
driver loads it will create new preferences files with the factory
defaults.
You can quickly restore tablet preferences that have been backed up
for the CURRENT USER or ALL USERS by clicking on the RESTORE... button
within the utility.
Note: Do not manually remove the WACOM TABLET.PREFPANE file from
the main LIBRARY PREFERENCEPANES folder. This file is only to be
removed when uninstalling the tablet software driver, and then
only when using the WACOM TABLET UTILITY.
Ink does not work correctly
with Intuos4. There may be a problem with the Ink preferences. Remove the
damaged preference files as follows. They will be re-created when you
enable handwriting recognition.
1. Open the SYSTEM PREFERENCES pane, choose SHOW ALL and select
INK. Then turn off handwriting recognition.
2. From the GO menu, choose your HOME. Open the LIBRARY and
PREFERENCES folders. Remove the following preferences:
•COM.APPLE.INK.FRAMEWORK.PLIST
•COM.APPLE.INK.INKPAD.PLIST
•COM.APPLE.INK.INKPAD.SKETCH
3. Go back to SYSTEM PREFERENCES and INK, and then enable
handwriting recognition.
4. Test the Ink function using your Wacom tablet and pen.
5. If this procedure does not resolve your problem with Ink, contact
Apple Support for further assistance. Wacom is not the software
manufacturer for Ink and we are limited in our abilities to support a
third-party software application.
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TECHNICAL SUPPORT OPTIONS
If you have a problem with your Wacom tablet, first check the tablet installation guide to be sure the unit is
installed correctly. Then review the troubleshooting procedures.
If you cannot find the answer in this manual, you may find updated information about your problem in the
appropriate Read Me file for your platform (located on the Intuos installation CD). You can also check the
product FAQs (Frequently Asked Questions) on the Wacom web site for your region.
If you have an Internet connection you can download the latest software drivers from the Wacom web site
for your region. See obtaining driver downloads.
If you cannot solve the problem and you think your Wacom tablet is not working properly, contact the
Wacom support staff for the area where your product was purchased. See the Wacom tablet Read Me file,
located on the Intuos installation CD, for contact information.
When you call, you should be at your computer with the following information available:
• This manual.
• Tablet serial and model number. (Look on the bottom of the tablet.)
• Driver version number. (See the Intuos installation CD or click on the Wacom Tablet control panel
ABOUT button.)
• The make and model of your computer, and operating system version number.
• A list of peripheral devices attached to your computer.
• The software application and version you were using when the problem occurred.
• The exact wording of any error message that appeared on your screen.
• What happened and what you were doing when the problem occurred.
• How you tried to solve the problem.
You can also contact the Wacom Customer Care Center using our Email Inquiry form at:
http://www.wacom.com/productsupport/email.cfm
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OBTAINING DRIVER DOWNLOADS
Wacom periodically updates the tablet software driver to maintain compatibility with new products. If you
are having a compatibility problem between Intuos4 and a new hardware or software product, it may be
helpful to download a new Wacom tablet software driver (when available) from the Internet.
USA, Canada, Central and South America
Europe, Middle East and Africa
Japan
Asia Pacific (English)
China
Korea
Taiwan
Worldwide Web: http://www.wacom.com/productsupport Software updates.
Worldwide Web: http://www.wacom.eu/downloads Software updates.
Worldwide Web: http://tablet.wacom.co.jp/download Software updates. (Japanese)
Worldwide Web: http://www.wacom-asia.com Software updates. (English)
Worldwide Web: http://www.wacom.com.cn Software updates.
(Simplified Chinese)
Worldwide Web: http://www.wacomkorea.com Software updates. (Korean)
Worldwide Web: http://www.wacom.com.tw Software updates.
(Traditional Chinese)
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APPENDIX
This section contains a variety of information: tips on caring for your tablet and tools, instructions on how to
uninstall the tablet software, your license and warranty, and more.
Tablet installation
Battery life information
Replacing the tablet battery
Caring for your tablet and tools
Replacing the pen tip
Uninstalling the software
Managing your tablet preferences
Changing the tablet mode options
Installing multiple tablets
Advanced options
Optimizing the ExpressKeys display
Using applications integrated for tablet control
Using the optional Intuos4 Mouse
Using the optional Airbrush and Art Pen
Pen and digital ink capabilities in Windows
About the Windows Tablet PC Input Panel
Product specifications
Product information
Ordering parts and accessories
Available parts and accessories
Radio and television interference
Precautions
License and Warranties (Worldwide, Except for Europe, Africa and Middle East)
Licence warranty conditions (Europe, Africa and Middle East)
TABLET INSTALLATION
For detailed instructions, please review the Quick Start Guide that came with your tablet. See also
establishing a Bluetooth connection.
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BATTERY LIFE INFORMATION
All batteries age over time and gradually lose their ability to hold a charge. The typical life span of a Li-Ion
battery is two to three years, whether it is used or not.
You will need to purchase a new tablet battery when it is no longer capable of holding an adequate charge.
For information on ordering a replacement battery, see ordering parts and accessories. Batteries can also
be purchased at various retail outlets.
• The life and performance of Li-Ion batteries is not improved by cycling (discharging and recharging) the
batteries.
• Cool storage and keeping the battery in a partially (not fully) charged state when not in use can slow the
aging process.
• Always charge your tablet battery whenever the low battery warning appears on your display screen, or
at the latest when the tablet battery status light begins to flash red. To reduce the power consumption
of an empty battery, the tablet will enter an auto shut-down state whenever the battery level is very low.
In this state the tablet will continue to draw a small amount of power. The power switch must be turned
off and the battery must be recharged.
• The tablet will draw current from the battery whenever the power switch is in the on position. A small
current is drawn even in auto sleep and tablet auto shut-down modes, and will slowly discharge the
battery. It is a good idea to charge the battery and move the tablet power switch to the off position
before leaving the tablet unused for a number of days.
• If the battery charge is low and the battery remains in the tablet for a long period of time (a week or
longer) with the power switch in the on position, the small trickle of current used by the tablet is likely to
discharge the battery so far that an internal protection circuit within the battery is activated. If this
occurs you will no longer be able to charge the battery. To preserve your battery, be sure to move the
tablet power switch to the off position before leaving the tablet unused for a week or longer.
• For extended storage (a month or longer), Wacom recommends that the battery be at least half full
before you move the power switch to the off position. You do not need to remove the battery because
the power switch disconnects the battery from the tablet circuit when in the off position.
• An internal protection circuit within the battery prevents any charging once the voltage has fallen below
a minimum safety level. Once a Li-Ion battery has been over-discharged it cannot be recharged.
Warning: See the safety precautions for Lithium-Ion batteries.
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REPLACING THE TABLET BATTERY
If your tablet battery has exceeded its life span and can no longer be charged or no longer holds a charge,
it will need to be replaced. Be sure to use only the rechargeable Lithium-Ion (Li-Ion) battery designed for
your tablet. For information on ordering a replacement battery, see ordering parts and accessories.
Batteries can also be purchased at various retail outlets.
Important: Only use a Wacom battery specified for your tablet.
To replace the tablet battery:
1. Turn the wireless tablet upside down and open the battery cover. Use your fingernail to press inward on
the latch bar and flip the cover outward to open.
2. Carefully remove the old tablet battery.
3. Align the battery terminals of the new battery with the spring-loaded tablet contacts, and press the
battery into the compartment as shown. To avoid damaging your tablet, first insert the terminal end of
the battery.
4. Close the battery cover.
Many communities offer voluntary or mandatory recycling programs for batteries. Properly recycle the old
battery by following all applicable laws, and in accordance with the safety precautions for Lithium-Ion
batteries. Keep batteries out of the reach of children, and promptly recycle old batteries.
CARING FOR YOUR TABLET AND TOOLS
Keep your Intuos4 tools and tablet surface clean. Dust and dirt particles can stick to your tools and cause
excessive wear to the tablet surface. Regular cleaning with a soft, damp cloth will help to prolong the life of
your tablet surface and tools; you can also dampen the cloth using a very mild soap diluted with water.
Do not use volatile liquids, such as paint thinner or benzene, because they may damage the plastic case.
Keep your tablet and tools in a clean, dry place and avoid extremes in temperature. Room temperature is
best. Also, your tools and tablet are not made to come apart. Twisting the pen case can break the pen.
Taking apart the product will void your warranty.
Important: Take care to never spill liquids onto the tablet or input tools. Be especially careful of getting the
tablet or tool buttons (including the pen tip and eraser) wet – they contain sensitive electronic parts that will
fail if liquids enter them.
Important: When replacing the tablet battery,
be careful not to drop it on hard surfaces.
The battery can be damaged internally when
dropped, and should be replaced even if
there is no obvious damage. This will help
prevent any future damage that could occur
to the tablet if the battery has been dropped,
is installed in the tablet, and then later
develops a short or leak while in the tablet.
Warning: See the safety precautions for
Lithium-Ion batteries.
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REPLACING THE PEN TIP
The pen tip (nib) will wear with normal use. Excessive pressure will cause it to wear sooner. Replace the
nib when it gets too short (less than 1 mm (0.04 inch)) or develops a flat point.
1. Unscrew the pen stand base to access the nib extraction tool and replacement nibs.
2. Clasp the old nib with the nib extraction tool, pair of tweezers, needle-nosed pliers, or similar
instrument and pull it straight out of the pen.
3. Slide the end of the new nib straight into the barrel of the pen. Firmly push the nib until it stops.
Note: Stroke nibs are spring-loaded, providing additional tactile feedback when you are working with the
Intuos4 pen or Airbrush. They are installed in the same manner as a standard pen nib.
Warning: Choking hazard. Prevent children from swallowing the pen nib or side switch. The pen nib
or side switch may accidentally be pulled out if children are biting on them.
To order replacement parts, see available parts and accessories.
Important: When the pen is not in use, place it in the pen stand or lay it flat on your desk. When the
optional Airbrush is not in use, lay it flat on your desk. Leaving the pen on the tablet can prevent the tablet
from switching off and cause the battery to discharge.
To maintain the sensitivity of your input tools, do not store them in a container where they will rest on their
tip or eraser.
If you find it inconvenient to use the desktop pen stand, you can also attach the pen holder to the tablet
and place the pen in the holder loop for safe-keeping.
Nib extractor
Replacement nibs
• 5 standard nibs, black
• 1 flex nib, white and black
• 1 stroke nib, white
• 3 hard felt nibs, gray
Pen nib 1 mm (0.04 inch) or less.
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UNINSTALLING THE SOFTWARE
Follow the appropriate procedure below to remove the Wacom tablet driver software from your system.
Important: When you remove the Wacom tablet software from your system, your Wacom tablet will no
longer operate with full tablet functionality but will continue to function as a mouse device.
Windows 7 and Vista: Click on the Windows START button and choose CONTROL PANEL. In the CONTROL
PANEL window, click on UNINSTALL A PROGRAM. In the dialog box that appears, choose WACOM TABLET.
Click UNINSTALL and follow the prompts to remove the tablet driver. (If prompted, enter your administrator
login name and password.) Be sure to restart your computer after uninstalling the software.
Windows XP or XP x64: Click START. In the start menu, select CONTROL PANEL. Then select ADD OR REMOVE
PROGRAMS. In the ADD OR REMOVE PROGRAMS window, choose WACOM TABLET and click on the REMOVE
button. Follow the prompts to remove the tablet driver. Be sure to restart your computer after uninstalling
the software.
Macintosh: From the GO menu, choose APPLICATIONS and open the WACOM TABLET folder.
Double-click on the WACOM TABLET UTILITY icon and select the TABLET SOFTWARE: REMOVE button.
Enter your administrator login name and password. After the removal is completed, click OK. Be sure to
restart your computer after uninstalling the software.
Note: To fully remove the Intuos4 Wireless tablet from your computer, you will need to delete the paired
connection from the Bluetooth devices control panel for your operating system.
MANAGING YOUR TABLET PREFERENCES
Use the Wacom tablet preferences utility to manage your tablet preferences for a single or multiple users.
For Windows, first close any open applications. Then open the utility by clicking the START icon and
selecting ALL PROGRAMS. Select WACOM TABLET and WACOM TABLET PREFERENCE FILE UTILITY.
• To remove preferences for the current user, click on the REMOVE button under MY PREFERENCES.
• To delete preferences for multiple users, click on the REMOVE button under ALL USER PREFERENCES.
Administrator rights are required to delete preferences for all users. Relaunch any currently open
tablet-aware applications that you may be running.
• To back up your preferences, click on the BACKUP... button under MY PREFERENCES.
• To restore preferences that you had previously backed up, click on the RESTORE... button under MY
PREFERENCES.
Be sure to carefully follow any prompts that may appear.
For Macintosh, open the main APPLICATIONS folder. Then open the WACOM TABLET folder and run the
WACOM TABLET UTILITY.
• To remove preferences, select CURRENT USER or ALL USERS. Then click on the REMOVE button.
Log out, then log back in. When the tablet driver loads it will create a new preferences file with the
factory defaults.
• To back up your preferences, select CURRENT USER or ALL USERS. Then click on the BACKUP... button.
• To restore preferences that you had previously backed up, select CURRENT USER or ALL USERS.
Then click on the RESTORE... button.
Be sure to carefully follow any prompts that may appear.
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CHANGING THE TABLET MODE OPTIONS
Within the control panel’s TABLET list, double-click on the tablet icon to display the TABLET dialog box.
The TABLET mode settings apply to all tools and applications.
INSTALLING MULTIPLE TABLETS
The TABLET list displays an icon for any supported tablet that has been detected on your system, and allows
you to select the tablet for which your changes will apply.
To add a new tablet, connect it to your computer. The system will automatically find the tablet and initialize
it. An icon for the tablet will then appear in the control panel.
Important: When installing additional tablets on Windows systems, please note that the eraser function
may not work in some applications when using the additional tablet(s). The eraser function will continue to
work correctly using the first tablet that was added to the control panel.
To remove one of multiple tablets from the driver, in the Wacom Tablet control panel select the tablet to be
removed and click on the [ – ] button next to the TABLET list.
• A tablet cannot be deleted from the control panel list unless it is attached to the computer.
• Note that you will need to restart your computer before you can again add the tablet to the driver.
STANDARD MODE is recommended for graphics
applications, and is the default condition.
Choose RECOGNITION MODE for the maximum data
rate. Required by some handwriting recognition
software. Supported only on Bluetooth
Specification v2.0 or later connections that support
the EDR (Enhanced Data Rate) protocol.
If desired, enter a new name to
be used for the tablet icon.
Select a tablet icon for which to
customize tool and application settings.
• The control panel will not launch
unless a supported tablet is
connected to the computer.
• Settings can only be viewed or
changed for an attached tablet.
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ADVANCED OPTIONS
Click on the Wacom Tablet control panel OPTIONS... button to access the advanced OPTIONS dialog box.
SIDE SWITCH MODE changes the
way you use the pen when
making right clicks or other click
functions. Select:
•H
OVER CLICK to perform click
functions without touching
the pen tip to the tablet
surface.
Hover click
Click tap
•M
OUSE HANDEDNESS options change the button orientation on the Intuos4 Mouse for right- or left-handed use.
• Use the EXPRESSKEY DISPLAY BRIGHTNESS options to set the brightness of the Touch Ring status LEDs and
ExpressKeys display on all connected Intuos4 tablets. When the slider is in the left-most position, the Touch
Ring status LED brightness is set to low, and the ExpressKeys display is off. See also optimizing the
ExpressKeys display.
The pen tablet power saving mode will automatically change the brightness of the Touch Ring status LEDs and
ExpressKeys display as follows:
•The P
RESSURE COMPATIBILITY check box should be checked if you are using graphics applications that only
support a maximum of 1024 levels of pressure (such as Adobe CS3, Corel Painter 9, and other older
applications). If not checked, the pen will feel overly sensitive when using these older applications.
• By default the SHOW WIRELESS TABLET BATTERY STATUS check box is set to display the Wacom icon in your system
task bar (Windows) or menu bar (Macintosh). Uncheck this box to remove the icon.
1 minute no user input: Low brightness
2.5 minutes no user input: No illumination, ExpressKeys display
Low brightness, Touch Ring status LEDs
Active user input: Returns brightness to set level
•CLICK & TAP to enable the
precise placement of click
functions. When selected,
you must first press the side
switch then touch the pen
tip to the tablet surface in
order to perform the click
function.
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OPTIMIZING THE EXPRESSKEYS DISPLAY
The pen tablet ExpressKeys display uses Organic Light-Emitting Diodes (OLEDs). Although the display has
been designed to provide reliable performance for many years, you may eventually notice a decrease in
luminosity for pixels that are lit over extended periods of time. To minimize the appearance of different
pixel brightnesses due to this effect, adjust the EXPRESSKEY DISPLAY BRIGHTNESS option to the lowest
comfortable light level. See advanced options for details.
Note: The power saving feature of the pen tablet will automatically dim the ExpressKeys display if there
has been no user input for 1 minute, and it will turn off the ExpressKeys display if the pen tablet has
been idle for 2.5 minutes.
USING APPLICATIONS INTEGRATED FOR TABLET CONTROL
Some software applications may be designed to directly control the pen tablet ExpressKeys or Touch Ring
function(s). When working in an application that has been integrated in this manner, the ExpressKeys or
Touch Ring may perform a different function than what is currently set in the Wacom Tablet control panel.
• When an ExpressKey is overridden by an application, the ExpressKeys display will automatically
update to show either the new function name or “Application Defined”. Some or all of the ExpressKeys
may be overridden, depending on the application.
• When an application overrides the Touch Ring, all Touch Ring functions are affected. If an application
overrides only one, two, or three of the available Touch Ring functions, the remaining function(s) are set
to SKIP.
• An integrated application will control the ExpressKeys or Touch Ring only when that application is
active and in the foreground. When you close that application (or select a new application pane to work
in), your Wacom Tablet control panel settings are returned to their previous state.
• To review the ExpressKeys or Touch Ring function settings for the current front-most application, set an
ExpressKey to SHOW SETTINGS and press the key at any time.
Applications that have been integrated in this manner will typically provide you with the opportunity to opt-
out or disable this functionality when first using your Wacom tablet with the application. See the
documentation provided with your application for any specific details on functionality and how to
customize or disable this feature.
If an automatic prompt or the application’s documentation does not describe how to disable this behavior,
you can use the Wacom Tablet control panel to create application-specific settings which will override the
behavior of the integrated application.
Important: If an application-specific setting has been created for an integrated application, setting an
ExpressKey or Touch Ring function to APPLICATION DEFINED will allow the integrated application to control
the function.
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USING THE OPTIONAL INTUOS4 MOUSE
The Intuos4 Mouse is cordless, battery free, and works on any Intuos4 tablet. The mouse is an optional
accessory, and product configurations may vary.
Important: When the Intuos4 Mouse is not in use, place it on your desk. Leaving an Intuos4 tool on the
tablet may interfere with screen cursor positioning when using other pointing devices, or may prevent your
computer from going to sleep.
See also customizing the mouse.
Fingerwheel
Can be rolled, or pressed for an additional button function.
• Roll the fingerwheel to scroll in most windows and applications.
Move the wheel forward to scroll up, and back to scroll down.
Front and rear buttons
These are set for FORWARD and
BACK functionality within your
Internet browser.
Right button
Displays a context menu when pressed.
Left button
This is the primary button used to CLICK and select.
The programmable mouse buttons can be
customized. The default button options are:
Left: CLICK
Right: RIGHT CLICK
Middle: MIDDLE CLICK
Front: FORWARD
Rear: BACK
• Press down on the wheel to perform a MIDDLE CLICK.
Tip: For Microsoft Office applications that support a
wheel mouse, press the CTRL key and move the
fingerwheel to zoom in and out.
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USING THE OPTIONAL AIRBRUSH AND ART PEN
The optional Intuos4 Airbrush works like the Grip Pen, but also includes a fingerwheel for an additional
degree of control. With proper software support, you can simulate realistic airbrushing. For example,
tilting the Airbrush can cause the spray pattern to elongate and feather out. Rolling the fingerwheel adjusts
the spray intensity, and pressure on the tip controls the brush size.
Hold the Airbrush with your thumb and middle finger. The fingerwheel should be in a convenient location
for you to roll it with your index finger. Tilt the Airbrush to find a comfortable position that allows you to
paint and draw with pressure sensitivity.
The optional Intuos4 Art Pen responds to the pressure, tilt, and rotation you apply to the pen.
Important: When the Airbrush or Art Pen is not in use, lay it flat on your desk. To maintain the sensitivity of
your tool, do not store it in a container where it will rest on its tip or eraser. Leaving an Intuos4 tool on the
tablet may interfere with screen cursor positioning when using other pointing devices.
See product information to learn more about which applications currently support the Airbrush fingerwheel
or Art Pen rotation. See ordering parts and accessories for information on where to purchase an Intuos4
Airbrush or Art Pen.
Side switch
The default settings are:
Windows: RIGHT CLICK
Macintosh: DOUBLE CLICK
Fingerwheel
Roll the fingerwheel backwards to increase ink
flow or brush size, and forward to reduce it.
Your index finger should operate the wheel
independently of the pressure you apply to the tip.
Eraser
Replaceable nib
The Art Pen supports 360 degrees of rotation around the
pen axis. As you draw within an application that
supports rotation sensitivity, simply twist the Art Pen to
create lines that narrow or broaden.
For example, while painting you can vary the rotation of a
non-circular brush to change the stroke thickness.
Depending on the brush shape characteristics you have
selected in your application, you can simulate calligraphy
pens, broad felt tip markers, and any other non-circular
brushes or tools.
Side switches
The default settings are:
Upper: DOUBLE CLICK
Lower: RIGHT CLICK
Eraser
Does not support rotation.
Replaceable nib
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PEN AND DIGITAL INK CAPABILITIES IN WINDOWS
Microsoft Windows 7 and Vista provide extensive support for pen* and touch input. When using the
professional pen tablet with a computer running Windows 7 or Vista, your experience is enhanced by
powerful note taking, handwriting recognition, fast navigation, and other digital inking options designed to
give you quick, intuitive results with the Intuos4 pen.
•Note taking
. Use your Intuos4 pen to jot notes and capture quick sketches in Microsoft Journal.
Journal simulates a physical notebook, but with the advantages of digital note taking – you can choose
from a variety of pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser
of your Intuos4 pen. Journal also includes a powerful search engine that can even locate your
handwritten content.
• Handwriting recognition. Because Windows 7 and Vista include powerful handwriting recognition
capabilities, you can use your Intuos4 pen to quickly enter handwritten information anywhere the
computer accepts typed input. You can convert your handwritten content to typed text at any time.
•Gestures
. Use your Intuos4 pen to make simple gestural movements on the tablet to trigger
customizable actions for navigation, editing, and other functions. To customize your gestures, select
the FLICKS tab in the PEN AND INPUT DEVICES control panel.
• Digital Ink in Microsoft Office 2007. Use your Intuos4 pen to full advantage with the enhanced digital
mark-up and inking tools available in Microsoft Office 2007 or later applications running on Windows 7
or Vista. Found on the REVIEW tab within applicable applications, these tools provide a consistent set of
inking options. For quick access, you can add specific inking tools to the Quick Access Toolbar located
at the top of each application.
To make the most of the pen in Microsoft Windows, be sure to study the documentation that came with
your system, including the Windows training tools and Tablet PC tutorial. You can access the Tablet PC
Pen Training from the START menu by choosing ALL PROGRAMS, TABLET PC, and TABLET PC PEN TRAINING.
Note: The following workarounds in the Wacom tablet driver improve drawing performance in Windows 7
and Vista:
• The Pen Flicks and ‘press-and-hold-to-right-click’ features are disabled in graphics applications using
the Wintab API.
• There is no pressure sensitivity in Journal and other Ink features when both the Flicks and ‘press-and-
hold-to-right-click’ features are disabled in the Vista PEN AND INPUT DEVICES control panel.
* Pen features supported in all versions of Windows 7 and Vista except Windows 7 Starter and Home Basic, and
Windows Vista Home Basic.
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ABOUT THE WINDOWS TABLET PC INPUT PANEL
The Windows 7 or Vista Input Panel enables you to use handwriting or an on-screen keyboard to directly
enter text with your Intuos4 pen. There are different ways to launch the Input Panel:
• Click on the Input Panel icon which appears when you move the screen cursor into a text entry area.
• Click on the Input Panel tab, located by default on the left edge of the display screen.
• Click on the Tablet PC Input Panel icon located on the Windows task bar. If the icon is not visible,
right-click on the task bar, select TOOLBARS, and TABLET PC INPUT PANEL.
To customize the Input Panel:
1. First open the Input Panel and then click on TOOLS in the menu bar.
2. Select OPTIONS to open the Input Panel Options dialog box.
3. Customize the Input Panel settings for the way you like to work.
To learn more about using your Intuos4 pen in Microsoft Windows and Office 2007 or later, study the
documentation that came with your system and Microsoft Office applications. Be sure to take advantage
of the Windows training tools, including the Tablet PC tutorial, available from Microsoft.
You can also visit our web site at www.wacom.com/vista for more information on working with your Intuos4
pen in Windows.
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PRODUCT SPECIFICATIONS
INTUOS4 WIRELESS TABLET (MODEL PTK-540WL)
Technology Electro-magnetic resonance
Function display 128 x 64 dot (x2), white
Active area (W x D) 203.2 x 127 mm (8.0 x 5.0 in)
Physical size (W x D x H) 363 x 253 x 15 mm (14.3 x 10.0 x 0.6 in), approximately
Weight 900 g (2 lb), approximately (with battery)
Aspect ratio 16 : 10
Coordinate resolution 200 lpmm (5080 lpi)
Accuracy, pen +/- 0.25 mm (0.010 in)
Accuracy, mouse +/- 0.5 mm (0.020 in)
Tilt range (all pens) +/- 60 degrees
Reading height 10 mm (0.39 in)
Maximum report rate 200 points per second, supported only on Bluetooth Specification v2.0 or
later connections that support the EDR (Enhanced Data Rate) protocol.
ExpressKeys stroke 0.25 mm (0.01 in), approximately
Communication interfaces Bluetooth wireless technology (Bluetooth 2.1 + EDR)
USB
Connector USB Type A to USB mini-B
USB cable length 2.5 m (8.2 ft)
Power requirements DC 5V, less than 500 mA, from primary USB port or powered USB hub
Battery Li-Ion battery pack, 3.7V, 1800 mAh
Connectivity Bluetooth wireless technology using HID protocol
Operating temperature 5 to 40 degrees C (41 to 104 degrees F)
Battery charging temperature 5 to 35 degrees C (41 to 140 degrees F)
Storage temperature -20 to +60 degrees C (-4 to 140 degrees F)
Operating relative humidity 30% to 80% non-condensing
Storage relative humidity 30% to 85% non-condensing
Certification and compliance FCC15B Class B, FCC 15C, CE, VCCI Class B, ICES-003, RSS-210,
NCC, BSMI, C-Tick, SRRC, KCC, FAC, GOST-R, Japan Radio Law, RoHS,
Chinese RoHS, Korean RoHS
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INTUOS4 GRIP PEN (MODEL KP-501E-01)
INTUOS4 MOUSE (MODEL KC-100)
The mouse is an optional accessory, and product configurations may vary.
INTUOS4 AIRBRUSH (MODEL KP-400E-01)
The Airbrush is an optional accessory.
Pen tip travel 1.0 mm (0.04 in) or less
Pressure levels 2048 levels
Eraser tip travel 2.0 mm (0.08 in), approximately
Physical size (L x D) 156.5 x 14.9 mm (6.17 x 0.59 in)
Weight 17 g (0.60 oz), approximately
Physical size (L x D x H) 102.9 x 61.8 x 38.6 mm (4.05 x 2.43 x 1.52 in)
Weight 83 g (2.9 oz), approximately
Button stroke Less than 1.3 mm (0.05 in), approximately
Fingerwheel type Rotation, 24 steps per revolution
Pen tip travel 0.2 mm (0.008 in) or less
Fingerwheel travel 10 mm (0.39 in)
Fingerwheel resolution 1024 levels, approximately
Pressure levels 2048 levels
Eraser tip travel 1.5 mm (0.06 in), approximately
Physical size (L x W x D) 162.5 x 17.5 x 32.5 mm (6.40 x 0.69 x 1.28 in)
Weight 23.0 g (0.81 oz), approximately
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INTUOS4 INKING PEN (MODEL KP-130-01)
The Inking Pen is an optional accessory.
INTUOS4 ART PEN (MODEL KP-701E-01)
The Art Pen is an optional accessory.
INTUOS4 CLASSIC PEN (MODEL KP-300E-01)
The Classic Pen is an optional accessory.
Pen tip travel 0.2 mm (0.008 in) or less
Pressure levels 2048 levels
Physical size (L x D) 151.5 x 12.5 mm (5.97 x 0.49 in)
Weight 12 g (0.42 oz), approximately
Pen tip travel 1.0 mm (0.04 in) or less
Pressure levels 2048 levels
Eraser tip travel 2.0 mm (0.08 in), approximately
Barrel rotation 360 degrees
Physical size (L x D) 156.3 x 15.9 mm (6.16 x 0.63 in)
Weight 20 g (0.7 oz), approximately
Pen tip travel 1.0 mm (0.04 in) or less
Pressure levels 2048 levels
Eraser tip travel 2.0 mm (0.08 in), approximately
Physical size (L x D) 150.7 x 12.2 mm (5.94 x 0.48 in)
Weight 12 g (0.42 oz), approximately
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PRODUCT INFORMATION
To learn more about Intuos4, and about which software applications are currently tablet enhanced to
support the pressure sensitivity, tilt sensitivity, eraser, and other special functionality of your professional
pen tablet and tools, visit the Wacom web site for your region:
ORDERING PARTS AND ACCESSORIES
Your Intuos4 professional pen tablet is the ultimate master tool for creative professionals. The tablet,
combined with your Intuos4 Grip Pen and other available Intuos4 tools, enables you to paint more
intuitively, illustrate better, and edit imagery faster than ever before.
To expand the feature set of your Intuos4 product, look over the available parts and accessories described
on the following pages. Please note that not all parts and accessories are available in all regions.
To purchase parts and accessories, refer to the tablet Read Me file and see who to call for your region.
You can also do the following:
• To purchase parts and accessories in the USA or Canada, call 1.888.884.1870 (toll-free) or visit
Wacom’s web site at http://www.WacomDirect.com (USA only).
• To purchase parts and accessories in Europe, call +49 (0)180.500.03.75 or send an email to
spareparts@wacom.eu. Or, visit http://shop.wacom.eu. You can also contact your local dealer,
distributor, or technical support using the appropriate number for your region.
• To purchase parts and accessories in Australia, Singapore, Taiwan and Korea, please visit:
www.BuyWacom.com.au, www.BuyWacom.com.sg, www.BuyWacom.com.tw and
www.BuyWacom.co.kr, respectively.
• To purchase parts and accessories in other countries, please contact your local dealer or distributor.
USA, Canada, Central and South America http://www.wacom.com/productinfo
Europe, Middle East and Africa http://www.wacom.eu
Japan http://tablet.wacom.co.jp
Asia Pacific (English) http://www.wacom-asia.com
China (Simplified Chinese) http://www.wacom.com.cn
Korea http://www.wacomkorea.com
Taiwan http://www.wacom.com.tw
Thailand http://www.wacom-thai.com
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AVAILABLE PARTS AND ACCESSORIES
Intuos4 Grip Pen (KP-501E-01). Sensitive to pressure and tilt, the Grip Pen is an all-purpose
tool for drawing, erasing, and mouse operations. The easy-to-use DuoSwitch gives you two
programmable switch functions. The pressure-sensitive pen has an ergonomically waisted
grip area, optimum weight and balance, and superior tip sensitivity, making it the most
natural freehand tool. Includes the following accessories: Pen stand, standard nib (qty 1),
stroke nib (qty 1), hard felt nib (qty 1), and flex nib (qty 1).
Intuos4 Mouse (KC-100). Cordless and battery free, the five button mouse is an ideal tool for
performing any task you may have done previously with a standard mouse. It includes an
integrated middle button and rolling fingerwheel that can be used for up and down scrolling,
or the button can be programmed for a variety of other actions.
Intuos4 Airbrush (KP-400E-01). A true digital airbrush, the pressure-sensitive Intuos4
Airbrush incorporates a pressure-sensitive tip and eraser, tilt sensitivity, and a fingerwheel
that provides an additional degree of control over the application of digital paint. Includes
the following accessories: Pen stand, standard nib (qty 1), stroke nib (qty 1), hard felt nib
(qty 1), and flex nib (qty 1).
Intuos4 Inking Pen (KP-130-01). This pressure- and tilt-sensitive drawing pen was created to
provide immediate feedback at your pen tip on the drawing as well as on your computer
screen. The pressure-sensitive Inking Pen comes with inking cartridges and two polyacetal
tips for inkless drawing. It has a pressure-sensitive tip, but no eraser and no side switches.
Includes the following accessories: Pen stand, standard nibs (qty 2), inking nibs (qty 3).
Note: When you purchase an Inking Pen, it comes with a polyacetal nib in the pen. Use the
nib extractor (silver ring) to gently remove the polyacetal nib from the pen. Then insert
one of the silver-colored cartridges that come with the Inking Pen. The cartridge tip
has a waxy coating that you will need to rub off before you can begin inking.
Intuos4 Art Pen (KP-701E-01). This specialty pen provides 360 degrees of barrel rotation
and, like the Intuos4 Grip Pen, is pressure and tilt sensitive. Combining these features with a
unique chisel-shaped nib makes the Intuos4 Art Pen the most realistic tool for emulating
brushes, markers, and calligraphic pens. Includes the following accessories: Pen stand,
chisel tipped nibs (qty 2), chisel tipped felt nibs (qty 2), bullet tipped nibs (qty 3), and bullet
tipped felt nibs (qty 3).
Intuos4 Classic Pen (KP-300E-01). This pen has the same feature set as the Intuos4 Grip
Pen, but with a slimmer profile that does not include a rubberized grip. Includes the
following accessories: Pen stand, standard nib (qty 1), stroke nib (qty 1), hard felt nib (qty 1),
and flex nib (qty 1).
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For order information, see ordering parts and accessories.
DESCRIPTION PART NUMBER
Replacement nibs for Grip Pen, Airbrush, or Classic Pen
Standard nib – firm, plastic nib, black, qty 5 ACK-20001
Stroke nib – spring loaded nib, more of a “brush-like” feel, qty 5 ACK-20002
Felt nib – softer nib for a “pencil or marker on paper” feel, qty 5 ACK-20003
Flex nib – a flexible, elastomeric nib, that provides a “higher
friction” feel, qty 5 ACK-20004
Felt nib, chisel tip, qty 5 ACK-20005
Nib set, for Art Pen ACK-20006
Pen grip, standard for pen use without side switch ACK-30003
Pen grip, thick bodied grip for pen use without side switch. ACK-30002
Intuos4 Grip Pen accessory kit. ACK-40001
Tablet battery (Li-Ion) ACK-40203
Personalization rings, for Grip Pen FUZ-A157
Tablet surface sheet replacements
Medium, standard ACK-10221
Medium, clear ACK-10222
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RADIO AND TELEVISION INTERFERENCE
The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed
and used properly—that is, in strict accordance with Wacom instructions—it may cause interference with radio and
television reception.
FCC NOTICE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
You can determine whether the equipment is causing interference by disconnecting it from your computer. If the
interference stops, it was probably caused by the equipment.
If the equipment does cause interference to radio or television reception, you may be able to correct the interference
by using one or more of the following measures:
• Rotate the television or radio antenna until the interference stops.
• Move the equipment farther away from the television or radio.
• Plug the equipment and computer into an outlet that is on a different circuit from the television or radio.
If necessary, consult your Wacom dealer or an experienced radio/television technician for help.
Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate your
authority to operate the product.
FCC RF Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users
must follow the specific operating instructions for satisfying RF exposure compliance. This equipment must not be
co-located or operating in conjunction with any other antenna or transmitter.
See also Industry Canada (Canada only) and CE declaration.
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INDUSTRY CANADA (CANADA ONLY)
Industry Canada, Class B
“This Class (B) digital apparatus complies with Canadian ICES-003”
“Cet appareil numérique de la classe (B) est conforme à la norme NMB-003 du Canada.”
CE DECLARATION
The Intuos® 4 Wireless digitizing tablet, model PTK-540WL, has been tested and found to comply with the following
harmonized European Norms:
• EN 55022: 2006/A1:2007
• EN61000-3-2: 2006
• EN61000-3-3: 1995/A1:2001/A2:2005
• EN55024: 1998/A1:2001/A2:2003
- EN 61000-4-2:1995/A1:1998/A2:2001
- EN61000-4-3:2006
- EN61000-4-4:2004
- EN61000-4-5:2006
- EN61000-4-6:2007
- EN61000-4-8:1993/A1:2001
- EN61000-4-11:2004
• EN 60950-1: :2006
• EN 300 328 :V1.7.1
• EN 301 489-1:V1.8.1,-17:V2.1.1
Based on the results of these tests, Wacom declares that the above mentioned devices conform to Article 10.1 of the
European Council EMC Directive 2004/108/EC, LVD Directive 2006/95/EC and to the R&TTE Directive 1999/5/EC and
indicates this conformity by the CE-sign on each device.
The device must be installed and operated always in strict accordance with the instructions given in this handbook.
Any changes or modifications to this product that were not specifically authorized by Wacom will invalidate this
declaration.
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PRECAUTIONS
Warnings
Safety precautions for Lithium-Ion batteries
Cautions
WARNINGS
• Do not place or leave the pen tablet or input tool(s) within reach of children. If your product is used improperly
there is a potential for accident or human injury. Prevent children from swallowing the pen nib or side switch.
The pen nib, side switch, or other movable parts may accidentally be pulled out if children are biting on them.
Small parts, such as the pen nib or nib refills, pen side switch, or tablet pen stand, can be removed and
accidentally swallowed by children.
• Do not use the pen tablet in a facility control system that requires extremely high reliability. It may cause other
electronic devices to malfunction, or other devices may cause the pen tablet to malfunction.
• Power off your pen tablet in locations where/when electronic devices are not allowed. Because the pen tablet
may cause other electronic devices to malfunction in some locations where/when the use of electronic devices is
not allowed, such as within an airplane, be sure to turn off the pen tablet by moving the power switch to the off
position. For added security, turn off Bluetooth.
• Do not disassemble the pen tablet or input tool(s). Do not disassemble or otherwise modify the pen tablet or input
tool(s). Such action may cause heat generation, ignition, electrical shock, or other damage, including human
injury. Disassembly of the product will void your warranty.
• Take note of damaged cabling. If you notice that your pen tablet cabling is torn or otherwise damaged, there is a
potential for product malfunction, electrical shock, or fire. Stop using the product and contact your local
distributor or the Wacom customer support center for your region.
• Do not expose this product to water or other liquids. Take care to never spill liquids onto the pen tablet or input
tool(s). Exposing this product to water or other liquids may cause product malfunction or electrical shock. If the
product is exposed to water or other liquids, turn tablet off by moving the power switch to the off position. If your
product is equipped with a power cord, unplug the cord from the wall outlet. When the tablet is connected using
the supplied USB data cable, unplug the USB connector. Power down your computer. Then disconnect any
other cables that may remain between the pen tablet and your computer. Remove the tablet battery. Stop using
the product and contact your local distributor or the Wacom customer support center for your region.
• Do not insert foreign material into the USB port or any other opening of this product. If a metal object or foreign
material is inserted into a port or other opening of this product, it may cause the product to malfunction or burn
out, or cause electrical shock.
See also safety precautions for Lithium-Ion batteries and cautions.
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SAFETY PRECAUTIONS FOR LITHIUM-ION BATTERIES
Always follow proper use and handling of the tablet battery:
• Do not abuse the battery in any manner. Puncturing, crushing, heating, exposure to water or fire, disassembly,
shorting the terminals, or other types of abuse may cause the battery to explode or ignite, and potentially cause a
fire or personal injury.
• Use only the correct battery provided by Wacom and be careful not to drop it on hard surfaces. The battery can
be damaged internally when dropped, and should be replaced even if there is no obvious damage. This will help
prevent any future damage that could occur to the tablet if the battery has been dropped, is installed in the tablet,
and then later develops a short or leak while in the tablet.
• Do not use a battery that is visibly deformed in any manner. A deformed battery has the potential to rupture, or
generate heat, smoke, or fire.
• Do not attempt to install the battery backwards or reverse the polarity. If you do so, you may damage the tablet,
cause a fire, or personal injury may result.
• Only use a Wacom battery specified for your tablet. NEVER attempt to use or charge other battery types in your
tablet. Doing so may damage the tablet, cause a fire, or personal injury may result. Doing so will also void your
warranty.
• Do NOT attempt to charge the tablet battery with any power adapter that does not meet the specifications
required for your Intuos4 tablet. Doing so may damage the tablet, cause a fire, or personal injury may result.
Doing so will also void your warranty. You can charge the tablet by connecting it (using the provided USB cable)
to any powered USB port.
• Do not overcharge the tablet battery. Doing so may damage the tablet, cause a fire, or personal injury may result.
• If you will be traveling with your wireless tablet, be sure to check with the appropriate regulatory authority for any
air or travel restrictions that may apply to Lithium-Ion batteries.
• If the tablet becomes excessively warm or emits an unusual smell while the battery is charging, immediately
disconnect the USB cable (if in use) and shut down the tablet. The same applies if the tablet is connected to an
after-market power adapter. Contact Wacom Technical Support for assistance (see technical support options).
• If a Li-Ion battery is discharged below a certain minimum charge, it cannot be recharged. An internal protection
circuit within the battery prevents any charging once the voltage has fallen below a minimum safety level.
• Properly recycle the old battery in accordance with the battery manufacturer recommendations, and follow any
applicable warnings.
• Keep batteries out of the reach of children, and promptly recycle old batteries.
• When recycling the Li-Ion battery, do not carry it loosely in your pocket or in any container that may contain metal
objects. If transported improperly and metal objects come in contact with the battery terminals, the battery could
short, causing personal injury or fire. It is recommended that you cover the terminals with adhesive tape to
insulate them from possible contact with metal objects.
• If the battery should leak, do not get the fluid in your eye. If battery fluid does enter the eye, do not rub the eye.
Immediately rinse the affected eye with water and seek medical attention.
See also warnings and cautions.
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CAUTIONS
• Do not place or use this product on an unstable surface or workspace. Do not place this product on a shaky,
inclined, or vibrating surface. It may drop or fall off, causing damage to the product or human injury.
• When cleaning your pen tablet, power off the unit by moving the power switch to the off position and unplugging
the USB connector from between the pen tablet and your computer. Electrical shock may occur if you attempt to
clean this product when it is connected to your computer or to an after-market power adapter.
• Do not apply heavy stress to the pen tip, eraser, or side switch. It may shorten pen tip life or may cause the pen
to malfunction.
• If a distorted or bent pen nib is used, the pen tool may operate improperly. Therefore, do not apply excessive
force when using the pen.
• Using a pen nib other than one specifically designed by Wacom for your pen input tool may cause product
malfunction.
• Do not place metal objects on this product when it is in use. Metal objects placed on the pen tablet during use
may cause interference, improper operation, or product malfunction.
See also warnings and safety precautions for Lithium-Ion batteries.
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LICENSE AND WARRANTIES
(WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST)
SOFTWARE LICENSE
This legal document is an agreement between you, the end-user, and Wacom Technology Corporation (Wacom).
1. Grant of License. The enclosed product includes computer programs embedded in firmware and accompanying
diskette or CD-ROM (the “Software”). The Software is licensed, not sold, to you for use only with Wacom products
upon the terms of this license, and Wacom reserves any rights not expressly granted to you. Wacom grants to you a
non-exclusive right to use this copy of the Software in conjunction with a Wacom product at a single location.
2. Ownership of Software. Although you may own the product in which the Software is originally recorded, Wacom
retains ownership of the Software itself. You acknowledge that the Software is Wacom’s property, and contains
valuable confidential, unpublished information developed or acquired by Wacom at great expense, including data
processing algorithms, innovations and concepts. The Software is protected by copyright and other federal and state
laws. You agree to use your reasonable best efforts to protect the Software from unauthorized reproduction,
distribution, disclosure, use, or publication.
3. Copy Restrictions. Unauthorized copying of the Software is expressly forbidden.
4. Use Restrictions. You may not decompile, reverse assemble, disassemble or reverse engineer the Software.
5. Termination. This License is effective until terminated. This License will terminate automatically without notice from
Wacom if you fail to comply with any provisions of the License.
6. Miscellaneous. This License is governed by the laws of the United States of America and the state of Washington
except in Asia Pacific and by the laws of Japan for Asia Pacific.
LIMITED WARRANTY
Wacom warrants the product, to the original consumer purchaser, except for the Software and consumable items
such as the battery and pen nibs, to be free from defects in materials and workmanship under normal use and service
for a period of two (2) years, from the date of original retail purchase, as evidenced by a copy of the receipt and
registration with Wacom within 30 days of purchase.
The Software is licensed “as is.” Wacom makes no warranty with respect to its quality or performance. Wacom
cannot guarantee you uninterrupted service or the correction of any errors.
Upon discovery of a defect in the product, except in the Software, within the Warranty Period, you should contact
Wacom Technical Support via telephone, email, or fax to obtain an RMA (Return Merchandise Authorization) number
and instructions for shipping the product to a service location designated by Wacom. You should send the product,
shipping charges prepaid, to the designated service location, accompanied by the return authorization number, your
name, address and telephone number, proof of purchase date, and a description of the defect. Wacom will pay for
return shipping by United Parcel Service or by an equivalent service as chosen by Wacom.
Wacom’s sole obligation and entire liability under this warranty shall be, at Wacom’s option, either the repair or
replacement of the defective product or parts thereof of which Wacom is notified during the Warranty Period;
provided, however, that you are responsible for (i) the cost of transportation of the product to the designated service
location and (ii) any loss or damage to the product resulting from such transportation.
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Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from
accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored other
than in accordance with Wacom’s storage instructions.
Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used in connection with the
sale of the product, shall not be construed as an express warranty that the product will conform or comply with your
requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER WARRANTIES MADE BY
WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY WACOM, ITS
DEALERS, DISTRIBUTORS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE
THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE.
WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF WACOM’S EXPRESS
WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR
DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF
BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT,
EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
In the event that any of the above limitations are held unenforceable, Wacom’s liability for any damages to you or any
party shall not exceed the purchase price you paid, regardless of the form of any claim.
This Limited Warranty is governed by the laws of the United States of America and the state of Washington.
This Limited Warranty is valid for and only applies to products purchased and used inside the United States (and its
territories or possessions) and Canada.
WARRANTY SERVICE IN THE U.S.A. AND CANADA
To obtain Warranty service within the U.S. or Canada contact:
Wacom Customer Care Center
Phone: 1.360.896.9833
Email Inquiry form: http://www.wacom.com/productsupport/email.cfm
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WARRANTY ON SALES OUTSIDE OF THE U.S.A. AND CANADA
For products purchased or used outside of the United States and Canada, the warranty period is one (1) year from the
date of original retail purchase. Upon discovery of a defect in the product, except in the Software, within the Warranty
Period you should contact your local dealer or distributor. In all other respects the terms of the warranty as set forth
above apply to such sales.
Wacom Technical Support in Asia Pacific (except Japan and China)
Detailed Asia Pacific Limited Warranty policy and product registration may be found online at
http://www.wacom-asia.com
To obtain technical support or Warranty service within Southeast Asia, Oceania and Taiwan, please contact the
Wacom Customer Support Service.
Phone numbers can be found here: http://www.wacom-asia.com/support/contact
Should you have any questions about this Agreement, or if you desire to contact Wacom for any reason, please
contact in writing:
IN NORTH AND SOUTH AMERICA CONTACT: IN JAPAN CONTACT:
Wacom Technology Corporation Wacom Co., Ltd.
1311 SE Cardinal Court 2-510-1 Toyonodai
Vancouver, Washington 98683 Otone-Machi, Kitasaitama-Gun
U.S.A. Saitama, 349-1148
Japan
IN ASIA PACIFIC CONTACT: IN MAINLAND CHINA
(EXCEPT HONG KONG) CONTACT:
Wacom Co., Ltd. Wacom China Corporation
Harmony Tower 18F, 1-32-2 Hon-Cho, Unit 2807, 28th Floor, SK Tower,
Nakano-Ku, Tokyo 164-0012 No 6 Jia, Jianguomenwai Avenue,
Japan Beijing, 100022, China
E-mail: support@wacom.com.cn
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LICENCE WARRANTY CONDITIONS
(EUROPE, AFRICA AND MIDDLE EAST)
SOFTWARE LICENCE AGREEMENT
Important customer information
The scope of delivery of this product covers copyright-protected computer programs ("software"), which are the
inalienable intellectual property of WACOM Europe GmbH ("WACOM"). This software is an integral component of the
product and is also held on the associated data carrier. The software of WACOM and the associated rights of use are
not included with the purchase of this product from your retailer. WACOM grants you-the user-the right to use the
software exclusively in accordance with the conditions stipulated in this licence agreement. By purchasing this
product, you agree to the following licence conditions.
Conditions for using the software
WACOM issues the user with a personal, non-exclusive licence to use the software solely in connection with this
product and for the correct operation of the product. This licence may only be assigned to a third party in connection
with this product.
Use of this software includes the creation of permanent or temporary copies of the software by means of loading,
displaying, exporting, transferring or saving, for the purposes of exporting the commands and the data they contain or
for observing, researching or testing the software functions.
The customer may not license the software to a third party, lease, lend or in any other way provide access to the
software. The customer may not copy, change, transfer or edit the software without prior written agreement from
WACOM. The only exceptions to this are necessary procedures for creating a back-up copy and the scenarios
outlined in section 2.
The customer may not carry out any "reverse engineering", decompile or depacketise the software, or try by any other
means to discover the source code of the software. This restriction shall continue to apply after the termination of this
agreement. If the software contains interfaces to other programs that are not supported by WACOM, WACOM shall
provide the customer with the necessary information on request, as long as the customer can prove his right to use
the software and agrees to bear the copying and postage costs.
WACOM AND ITS SUPPLIERS CANNOT OFFER ANY GUARANTEE FOR THE PERFORMANCE OF THE SOFTWARE
OR FOR THE RESULTS PRODUCED THERE FROM. WACOM AND ITS SUPPLIERS OFFER NO GUARANTEES OR
ASSURANCES (EITHER EXPRESSLY OR IMPLICITLY, INCLUDING THOSE THAT MAY BE DERIVED FROM A
BUSINESS RELATIONSHIP OR FROM TRADE PRACTICE, OR FROM LEGAL PROVISIONS OR CUSTOMARY LAW)
WITH REGARD TO THE MARKETABILITY, FREEDOM FROM DEFECTS OF TITLE OR USEFULNESS OF THE
SOFTWARE.
WACOM AND ITS SUPPLIERS ACCEPT NO LIABILITY FOR DAMAGES, CLAIMS OR COSTS OF ANY KIND, NOR
FOR CONSEQUENTIAL DAMAGES, SECONDARY, ACCIDENTAL, INDIRECT OR PENAL DAMAGES, PARTICULAR
OR MISCELLANEOUS DAMAGES OR FOR DEMANDS OR INDEMNITY CLAIMS FOR REDUCED PROFITS OR
LOSSES. THIS SHALL ALSO APPLY IN THE CASE OF A REPRESENTATIVE OF WACOM BEING PREVIOUSLY
AWARE OF THE POSSIBILITY OF SUCH LOSSES, DAMAGES, CLAIMS OR COSTS, OR DEMANDS FROM THIRD
PARTIES.
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The existing limitations on liability shall not apply in the case of the assumption of explicit guarantees, or in case of
fraudulent behaviour on the part of WACOM, nor for damages arising from wilful or grossly negligent behaviour on the
part of WACOM, from damages leading to loss of life, personal injury or sickness or in the case of binding legal
provisions. For slight negligence, WACOM and its suppliers shall only be liable in the event of a breach of essential
contractual obligations. Liability when such an essential contractual obligation is breached is, however, limited to
damages typical to this type of contract, which WACOM must have determined at the conclusion of the contract
based on the known risks and circumstances at that time. Claims for reduced profits or expenses saved, indemnity
claims from third parties or claims for any other direct or consequential damages still cannot be asserted in this case.
The laws of the Federal Republic of Germany shall apply to this agreement. However, the applicability of the United
Nations Convention on Contracts for the International Sale of Goods is explicitly excluded. Krefeld is the sole place of
jurisdiction for all claims arising from this contractual relationship and all disputes between the parties resulting from
the formation, handling or termination of the contractual relationship, provided that the customer is a trader, a legal
entity under public law or a special fund under public law.
The jurisdiction agreement shall also apply for customers who do not have a general place of jurisdiction in Germany.
The jurisdiction agreement shall not apply if, due to legal provisions, a different sole place of jurisdiction must be
established for the case. Furthermore, WACOM is authorised to file a lawsuit against the headquarters of the
customer.
This licence constitutes the entire contractual agreement between the parties. It overrides all other verbal and written
contracts and agreements and may only be altered by means of a written and signed contract. Should one of the
provisions of these licence conditions be or become void, the validity of the other provisions shall not be affected, in
full or in part. Should a provision be invalid, the legally permissible regulation most closely resembling the invalid
regulation shall apply in its place.
LIMITED WARRANTY
WACOM guarantees to you, as the initial purchaser, that the product hardware, when used as intended, will remain
free from material defects and processing errors for a warranty period of TWO (2) YEARS and Cintiq products shall be
guaranteed for a warranty period of THREE (3) YEARS, commencing from the purchase date and provided that the
product was unused at the time of purchase. Defects in wear parts (e.g. pen tips) resulting from normal wear and tear
are exempt from the warranty. Furthermore, WACOM guarantees that the data carriers delivered with the product are
free from material defects and processing errors for a period of SIX (6) MONTHS from the date of purchase.
If the product-excluding any software-is discovered to be faulty it must be returned immediately to the place of
purchase in its original packaging within the warranty period together with your name, address and telephone number,
a description of the problem and a copy of the original receipt. The customer shall be liable for any possible damage
or loss of the product during transit for this purpose. Under the provisions of this warranty, WACOM only undertakes
to repair or replace the faulty product or parts at its own discretion, in cases where defects are proven and the
product is sent within the warranty period.
WACOM is not obligated to repair or replace the product if: (a) the damage to the product results from any accident,
misuse, improper use, negligence or unauthorised alteration or repair; (b) the product was not handled or stored
according to the instructions provided by WACOM; (c) the damage resulted from normal wear and tear; or d) the serial
number affixed by WACOM has been removed or rendered unintelligible.
If, when a claim made under this warranty is checked, it emerges that it is outside the permitted time period or is not
covered by the warranty or that the product is not faulty, the costs of any checks or repairs must be borne by the
customer.
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Any descriptions, drawings, specifications, samples, models, notifications or similar material provided in connection
with the purchase of the product cannot be taken as an explicit guarantee that the product corresponds to or fulfils
the customer's requirements.
If this product is faulty, the purchaser shall be entitled to assert legal claims against the vendor for liability due to
defects. These legal rights against the vendor are not limited by the existing warranty. The warranty grants the
customer many additional rights under the conditions stipulated in this text.
This limited warranty shall apply if the registered office of the vendor is in the EU or in Iceland, Norway, Jersey,
Switzerland, Russia, Ukraine, Croatia, Serbia, Tunisia, Turkey, Syria, Lebanon, Jordan, Israel, Egypt, United Arab
Emirates, Iran or South Africa.
The granting of this limited warranty is subject to the laws of the Federal Republic of Germany. However, the
applicability of the United Nations Convention on Contracts for the International Sale of Goods is explicitly excluded.
Krefeld is the sole place of jurisdiction for all claims arising from this contractual relationship and all disputes between
the parties resulting from the formation, handling or termination of the contractual relationship, provided that the
customer is a trader, a legal entity under public law or a special fund under public law.
The jurisdiction agreement shall also apply for customers who do not have a general place of jurisdiction in Germany.
The jurisdiction agreement shall not apply if, due to legal provisions, a different sole place of jurisdiction must be
established for the case. Furthermore, WACOM is authorised to file a lawsuit against the headquarters of the
customer.
Should one of the provisions of these limited warranty conditions be or become void, the validity of the other
provisions shall not be affected, in full or in part. Should a provision be invalid, the legally permissible regulation most
closely resembling the invalid regulation shall apply in its place.
If you have any questions about this agreement, or would like to contact WACOM for another reason, please contact
us by post at this address:
WACOM Europe GmbH
Europark Fichtenhain A9
47807 Krefeld
GERMANY
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GLOSSARY
Active area. The drawing area of the tablet where your Intuos4 tools are detected.
Application-specific settings. Intuos4 tool and tablet settings that have been customized for individual
applications. The Wacom Tablet control panel enables you to customize a tool to behave uniquely in
different applications. Application-specific settings are in effect whenever you use the application.
Aspect. The ratio between the vertical and horizontal dimension of the tablet or display.
Bluetooth. A standardized wireless technology and Specification. Manufacturers build Bluetooth wireless
technology into their products in order to create Bluetooth enabled devices, providing seamless voice and
data connections between a variety of wireless devices operating at short range to one another.
Click force. The amount of force you must apply to the pen tip for a click to occur.
Digital Ink. A broad category that typically describes handwritten content which as been created using
pen-based input on a computer. This handwritten content takes the form of sketches, ink mark-up, or
handwriting. The handwriting can optionally be converted to typewritten text or simply left alone for use in
its original format. Depending on your system and applications settings, the handwritten text you make
with digital ink can be converted on-the-fly or at another time.
Discoverable mode. An operational state in which a Bluetooth enabled device is available for discovery by
another Bluetooth enabled device.
Display Toggle. An Intuos4 feature that allows you to work with your tablet on all displays or on one display
at a time. Available only on multiple monitor systems. See working with Display Toggle for more
information.
Double-click assist. A function of the Wacom Tablet control panel that makes it easier to double-click by
setting the size of the double-click distance.
Double-click distance. The maximum distance (in screen pixels) that the cursor can move between clicks
and still be accepted as a double-click. Increasing the double-click distance makes double-clicking easier,
but may cause a delay in brush strokes in some graphics applications.
Double-click speed. The maximum time that can pass between clicks and still be accepted as a
double-click.
Eraser-aware application. A software application that has built-in support for the Intuos4 eraser.
These applications take advantage of the eraser in different ways, depending on what makes sense for the
application.
ExpressKeys. The customizable control keys located on your professional pen tablet.
ExpressKeys Left. A tablet ORIENTATION setting where the Touch Ring and ExpressKeys are oriented to the
left of the tablet.
ExpressKeys Right. A tablet ORIENTATION setting where the Touch Ring and ExpressKeys are oriented to
the right of the tablet.
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Fingerwheel. The control wheel on the Intuos4 Mouse and optional Airbrush.
Journal. A Microsoft Windows application that electronically simulates a physical journal pad, but with the
advantages of digital note taking. For example, you can create quick sketches and jot handwritten notes
that can be converted to text and sent on to colleagues for digital mark-up. Journal includes a variety of
pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser of your Intuos4 pen.
Additionally, your handwritten content is searchable within Journal.
Mapping. The relationship between your Intuos4 tool position on the tablet and the cursor position on the
monitor screen.
Modifier. Modifier keys include SHIFT, ALT, and CTRL for Windows, or SHIFT, CONTROL, COMMAND, and OPTION
for Macintosh. You can customize your Intuos4 tool to simulate a modifier key.
Mouse acceleration. A setting that allows you to adjust the screen cursor acceleration when your Intuos4
tool is in MOUSE MODE.
Mouse mode. A method for positioning the screen cursor. When you place an Intuos4 tool on the tablet,
you can move the screen cursor with a “pick up and slide” motion similar to using a traditional mouse.
This is known as relative positioning, and is the default setting for the Intuos4 Mouse. See also pen mode.
Mouse speed. A setting that allows you to adjust the speed at which your screen cursor moves when your
Intuos4 tool is in MOUSE MODE.
Nib. The replaceable pen tip.
OLED. Organic Light Emitting Diodes (OLEDs) are made up of semi-conductor polymers. OLEDs do not
need a background lighting to function, and thus have a lower power consumption and can be much
thinner than LCD panels.
Pairing. A method of creating a virtual cable link between two Bluetooth enabled devices. Pairing is the
process whereby Intuos4 and the computer discover one another for the “first” time.
Pen mode. A method of positioning the screen cursor. Wherever you place your Intuos4 tool on the tablet,
the screen cursor will appear at the corresponding point on the screen. This is known as absolute
positioning, and is the default setting for all Intuos4 pen tools. Also, PEN MODE allows you to quickly
position the screen cursor without having to first find it and then move it across the desktop. See also
mouse mode.
Pixel. The smallest unit of measure on your monitor screen.
Pressure sensitive. A quality of the Intuos4 pen tip and eraser that senses the amount of pressure being
applied. This is used to create natural-looking pen, brush, and eraser strokes in applications that are
pressure sensitive.
Pressure-sensitive application. Any application that supports pressure-sensitive input.
Proximity. The height above the tablet’s active area where the Intuos4 tools are detected.
See also positioning.
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Radial Menu. A hierarchical menu (in radial format). Each level of the menu consists of eight menu slices
which may contain various features and options to choose from. You can customize the buttons of your
Intuos4 tools or tablet to display this menu.
Screen cursor. The pointer on the display screen. Screen cursors come in different shapes (such as an
I-beam, arrow, or box), depending on which application you are running.
Tablet PC Input Panel (TIP). The Microsoft Windows Tablet PC Input Panel enables you to use your Intuos4
pen to create handwritten notes or work with an on-screen keyboard. The Input Panel dynamically
converts your handwriting to text. Information you create can then be inserted into other documents,
spreadsheets, or illustrations. See pen and digital ink capabilities in Windows.
Tilt sensitive. A quality of the Intuos4 pen tip and eraser that senses the amount of tilt between the
tool and tablet. This is used to create natural-looking pen, brush, and eraser strokes in applications that
are tilt sensitive.
Tool ID. A unique serial number in each Intuos4 tool. Some graphics applications, such as Corel Painter,
recognize Tool IDs and allow you to assign different settings and brushes to every Intuos4 tool (e.g., two
Grip Pens). Switching between the settings and brushes then becomes as easy as switching between the
two pens.
Touch Ring. The customizable control ring located on your professional pen tablet.
Transceiver. A radio device capable of both transmitting and receiving information.
USB. Universal Serial Bus. A hardware interface standard for connecting computer peripheral devices.
USB ports support hot-plugging, which allows you to disconnect a USB device without turning off your
computer.
Wintab. An interface standard used by Windows applications for receiving tablet information.
Intuos4 supports all Wintab-compatible applications under Windows.
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INDEX
About the manual 6
Accessories and parts
available 97
ordering 96
Active area, understanding 21
Adding a new tool 60
Airbrush
holding 90
replacing the tip 84
using 90
applications, using integrated 88
Application-specific settings 61
changing 62
creating 62
removing 62
Art Pen, using 90
Battery
activation 11
charging 11
life, information 82
management 10
replacing 83
status light 14
warnings 102
Bluetooth connection, optimizing 18
Button functions 51
Care, for tools and tablet 83
Cautions 103
CE declaration 100
Clicking, how to 26
Connecting wirelessly 15
Connection
optimizing 18
problems, troubleshooting 70
USB 18
Connection light 14
Control panel
features 34
lists 35
opening 33
tabs 35
Customizing
double-click 38
eraser feel 39
advanced 39
ExpressKeys 44
mouse 41
buttons 42
fingerwheel 42
pen 37
Radial Menu 57
tablet 43
ExpressKeys 44
Touch Ring 45
tablet to screen mapping 46
tilt sensitivity 41
tip feel 38
advanced 39
tool buttons 40
Touch Ring 45
Diagnostics 66
Display Toggle, working with 58
Double-click, customizing 38
Double-clicking, how to 26
Dragging, with pen 26
Drawing
with pressure sensitivity 28
with tilt 28
Driver downloads, obtaining 80
Environmental conditions 83
Eraser feel
advanced 39
customizing 39
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Erasing 29
Ergonomics 19
ExpressKeys
customizing 44
display optimization 88
testing 68
using 31
Eye-hand coordination exercise 29
FCC notice 99
Features
control panel 34
pen 10
power saving 13
tablet 8
Fingerwheel, mouse, using 89
Force proportions 50
Functions, button 51
General problems, troubleshooting 72
Holding
Airbrush 90
pen 24
Industry Canada notice 100
Information, product 96
Installing
multiple tablets 86
tablet 81
Linking, to computer 16
Macintosh-specific problems, troubleshooting 77
Mapping to multiple monitors 22
Mouse
buttons, customizing 42
customizing 41
fingerwheel
customizing 42
using 89
testing 69
using 89
Mouse Mode 47
Multiple
monitors, working with 22
tablets, installing 86
New tool, adding 60
Nib, replacing 84
Options, advanced 87
Ordering parts and accessories 96
Orientation, tablet 48
physical configuration 20
Parts and accessories
available 97
ordering 96
Pen
clicking with 26
customizing 37
double-clicking with 26
dragging with 26
drawing
with pressure sensitivity 28
with tilt 28
erasing with 29
features 10
holding 24
pointing with 25
positioning with 25
replacing the tip 84
side switch 27
testing 67
tip, replacing 84
using 23
Pen Mode 46
Pointing, with pen 25
Positioning, with pen 25
power management 10
Precautions 101
battery warnings 102
Cautions 103
Warnings 101
Preferences, managing tablet 85
Pressure sensitivity, drawing with 28
Product information 96
Proximity 25
Radial Menu
customizing 57
using 57
Removing application-specific settings 62
Screen area 49
Settings
changing application specific 62
creating application specific 62
removing application specific 62
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Side switch, using 27
Software
driver downloads 80
uninstalling 85
Specifications, product 93
Airbrush 94
Art Pen 95
Classic Pen 95
Grip Pen 94
Inking Pen 95
Intuos4 Wireless tablet 93
mouse 94
Tablet
area 50
battery activation 11
battery and power management 10
battery status light 14
charging the battery 11
connecting to your computer 16
customizing 43
ExpressKeys
customizing 44
testing 68
using 31
features 8
installation 81
mode options, changing 86
orientation 48
physical configuration 20
power saving features 13
preferences, managing 85
properties, working with 36
replacing battery 83
storing 83
testing 64
Touch Ring
customizing 45
testing 68
using 32
wireless connection light 14
working with 30
Tablet to screen mapping, customizing 46
Technical Support, contacting 79
Testing
ExpressKeys 68
mouse 69
pen 67
tablets 64
tools 66
Touch Ring 68
Tilt
drawing with 28
sensitivity, customizing 41
Tip feel
advanced 39
customizing 38
Tool buttons, customizing 40
Tools
testing 66
working with multiple 60
Touch Ring
customizing 45
testing 68
using 32
Troubleshooting
connection problems 70
general problems 72
Macintosh-specific problems 77
tables 70
Windows-specific problems 76
Uninstalling software 85
USB connection 18
Using
Airbrush 90
applications integrated for tablet control 88
Art Pen 90
ExpressKeys 31
mouse 89
pen 23
Radial Menu 57
Touch Ring 32
Wacom international offices 116
Warnings 101
Warnings, battery 102
Windows-specific problems, troubleshooting 76
Wireless connection 15
establishing 16
Wireless connection light 14
Work area, setting up 19
Working with Intuos4 23
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WACOM INTERNATIONAL OFFICES
WACOM TECHNOLOGY CORPORATION WACOM EUROPE GMBH
1311 SE Cardinal Court Europark Fichtenhain A9
Vancouver, WA 98683 47807 Krefeld
U.S.A. Germany
Telephone: +1.360.896.9833 Telephone: +49.(0)2151.3614.0
Fax: +1.360.896.9724 Fax: +49.(0)2151.3614.111
WACOM CO., LTD.
JAPAN MARKETING AND SALES DIVISION
WACOM CO., LTD.
ASIA PACIFIC MARKETING AND SALES
DIVISION
Harmony Tower 21F, 1-32-2 Hon-Cho, Harmony Tower 18F, 1-32-2 Hon Cho,
Nakano-Ku, Tokyo 164-0012 Nakano-Ku, Tokyo 164-0012
Japan Japan
Internet: http://tablet.wacom.co.jp Telephone: +81.3.5309.1513
Fax: +81.3.5309.1514
WACOM CHINA CORPORATION WACOM KOREA CO., LTD.
Unit 2807, 28th Floor, SK Tower 25th Floor DMC iaan Sangam 2nd Complex, 1653
No 6 Jia, Jianguomenwai Avenue, Sangam-dong, Mapo-gu, Seoul, Korea, 121-270
Beijing, 100022, China Korea
Internet: http://www.wacom.com.cn Telephone: +82.2.557.3894
Fax: +82.2.557.3895
WACOM AUSTRALIA PTY. LTD. WACOM SINGAPORE PTE. LTD.
Unit 8, Stage 1 Cumberland Green 3 Bishan Place
2-8 South Street Rydalmere CPF Bishan Building #06-08
NSW 2116 Australia Singapore 579838
Telephone: +61.2.9422.6700 Telephone: +65.6258.8640
Fax: +61.2.9420.2272 Fax: +65.6258.8697
WACOM TAIWAN INFORMATION CO., LTD.
Suite 605, 6th floor, No. 205 Tun-Hwa North Road
Taipei, 105 Taiwan
Telephone: +886.2.2712.2675
Fax: +886.2.2712.9789

Users manual -2

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TABLET TO SCREEN MAPPING
Select the MAPPING tab to define the relationship between tool movement on the tablet surface and cursor
movement on the monitor screen.
By default the entire active area of the tablet maps to the entire monitor. If more than one monitor is in use
the tablet will map to all monitors. See working with multiple monitors.
MODE options control how the screen cursor moves. Select PEN MODE to set
the cursor so that its movement corresponds with the position of your
Intuos4 tool on the tablet. Wherever you place your tool on the tablet, the
cursor will appear at a corresponding point on the screen. This is known as
absolute positing and is the default setting for the pen.
Select the ORIENTATION of your
tablet. This setting is tablet
specific, and applies to all tools
and applications. Other MAPPING
tab settings can be customized for
a specific tool and application.
Select a monitor SCREEN AREA for
tablet to screen mapping.
When FORCE PROPORTIONS is
checked, forces a proportional
tablet to screen mapping
relationship.
Select a TABLET AREA for tablet to
screen mapping.
The tablet-to-screen image
dynamically updates to illustrate
the selected mapping relationship.
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Notes:
You can switch between PEN MODE and MOUSE MODE by using the screen Radial Menu.
If you frequently switch between PEN MODE and MOUSE MODE, you also can assign the MODE
TOGGLE... function to one of your tool buttons.
When MOUSE MODE is selected, you can decide how you would like the mouse to track. (MOUSE TRACKING options
apply only to the Intuos4 Mouse.)
• When USE TABLET ORIENTATION is selected, moving the mouse toward the top of the tablet moves the screen
cursor up. In this mode the entire active area of the tablet is available for mouse tracking.
• When USE MOUSE ORIENTATION is selected, moving the mouse forward moves the screen cursor up. In this
mode a reduced inset portion of the active area is available for mouse tracking. This is the default setting for all
Intuos4 tablets.
Select MOUSE MODE to move the
screen cursor with a “pick up and
slide” motion similar to using a
traditional mouse.
Sets the screen cursor acceleration.
Select a slower or faster screen
cursor tracking speed.
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ORIENTATION
From the MAPPING tab, you can choose a different tablet ORIENTATION and then physically rotate your tablet
to match the selection you have made. This feature allows you to set up the tablet controls for left- or right-
handed use, or to configure your tablet to work with a tall monitor. See configuring the tablet orientation.
After making changes, verify you have correctly set the orientation by moving your pen “up” on the tablet –
the screen cursor should move up as well. The selected orientation is a global tablet setting and applies to
all applications.
Note: At the log-in and user switching screens, the tablet orientation will use the default orientation that
was selected when the driver was installed. If you want to change the default orientation, you must
reinstall the driver using the Intuos installation CD. See configuring the tablet orientation.
EXPRESSKEYS LEFT Tablet orientation is horizontal, with Touch Ring and ExpressKeys located to
the left. This is the orientation for right-handed users.
EXPRESSKEYS TOP Tablet is rotated 90 degrees clockwise, with Touch Ring and ExpressKeys
oriented toward the top.
EXPRESSKEYS RIGHT Tablet orientation is horizontal, with Touch Ring and ExpressKeys located to
the right. When this option is selected, the tablet operation and the Wacom
Tablet control panel options are automatically configured for correct left-
handed use.
If you have an Intuos4 Mouse, click the control panel OPTIONS button to set the
device for right- or left-handed use. See advanced options.
EXPRESSKEYS BOTTOM Tablet is rotated 90 degrees counter-clockwise, with Touch Ring and
ExpressKeys oriented toward the bottom.
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SCREEN AREA
Use the MAPPING tab SCREEN AREA options to define the portion of the display screen to which your tablet
will map.
FULL Maps the entire monitor(s) area. This is the default setting. See also working
with multiple monitors.
MONITOR Maps the entire area of a single monitor that you choose. If more than one
monitor is connected to your system, an option will be available for each
detected monitor.
PORTION... Selecting PORTION... brings up the PORTION OF SCREEN dialog box.
Choose a method for defining a
portion of the display:
• Drag corners of the foreground
graphic to select the screen area.
• Select the CLICK TO DEFINE SCREEN
AREA button and move the screen
cursor to select the screen area.
Be sure to follow any MESSAGE
prompts.
• Enter coordinate values.
After defining a portion of the screen,
you may need to use a different input
device to access other portions of the
screen area.
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FORCE PROPORTIONS
In the MAPPING tab, check or uncheck the FORCE PROPORTIONS box to determine the tablet to screen
mapping relationship.
Note: Although Intuos4 is optimized for use with 16 : 10 aspect ratio displays, the default settings
automatically adjust for use with other aspect ratio displays.
TABLET AREA
In the MAPPING tab, use the TABLET AREA options to define the tablet area that will be mapped to the
screen area:
FULL The entire active area of the tablet is mapped. This is the default setting.
PORTION... Selecting PORTION... brings up the PORTION OF TABLET dialog box.
When FORCE PROPORTIONS is unchecked, the correct scale or proportions
are not maintained. The selected tablet area is mapped to the selected
display area. Drawing a circle on the tablet may create an ellipse on the
display screen. This is the default setting for all tools.
When FORCE PROPORTIONS is checked, the correct vertical and horizontal
proportions are maintained. Drawing a circle on the tablet results in a circle
on the display screen. Depending on your settings, some portions of the
tablet active area may no longer be usable when this option is selected.
Choose a method for defining a portion of
the tablet:
• Drag corners of the foreground graphic
to select the tablet area that will be
mapped to your selected screen area.
• Select the CLICK TO DEFINE TABLET AREA
button and use your tool on the tablet
to select the tablet area. Be sure to
follow any MESSAGE prompts.
• Enter coordinate values.
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BUTTON FUNCTIONS
FUNCTION NAME DESCRIPTION
CLICKS
•CLICK Simulates a primary mouse button click. Be sure at least one button performs this
function so you can always navigate and click.
•R
IGHT CLICK Simulates a right mouse button click, which displays a context menu.
•M
IDDLE CLICK Simulates a middle mouse button click.
•D
OUBLE CLICK Simulates a double-click. For easier double-clicking, use this function instead of
tapping twice with the pen tip.
•C
LICK LOCK Simulates holding down the primary mouse button. Press the tool button once to
initiate click lock. Press the button again to release click lock. Click lock is useful
for dragging objects or selecting blocks of text.
•4
TH CLICK Simulates a 4th mouse button click.
•5
TH CLICK Simulates a 5th mouse button click.
The following options are available for tool and tablet settings. Not all
options are available for all controls.
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FUNCTION NAME DESCRIPTION
KEYSTROKE... Enables you to simulate keystrokes. Select this option to display the DEFINE
KEYSTROKE dialog box.
Enter a keystroke or keystroke combination in the KEYS entry box.
Keystroke combinations can include letters, numbers, function keys (such as F3)
and modifier keys (such as SHIFT, ALT, or CTRL for Windows, or SHIFT, OPTION,
COMMAND, and CONTROL for Macintosh).
You can also select special keystrokes or keystroke combinations from the ADD
SPECIAL drop-down menu.
After defining a keystroke sequence, click OK.
Important: Because the ENTER (Windows) and RETURN (Macintosh) keys can be
selected as a defined keystroke, they cannot be used to select OK. You must use
your Intuos4 tool to click on the OK button.
If prompted, enter a name for the keystroke definition. The name will be displayed
with the respective control or in the Radial Menu, as applicable.
You can create different keystroke functions for different applications.
See application-specific settings.
To learn which keystroke shortcuts are supported by a particular application, see
the documentation that came with the application.
Deletes only the last entry
in the keystroke entry box.
Clears the keystroke entry box.
When defining keystrokes for the
Touch Ring or mouse fingerwheel,
the dialog box provides two KEYS
entry boxes.
Assign keystroke functions as
described above for clockwise and
counter-clockwise movement on the
ring, or front and back movement of
the mouse fingerwheel.
Enter a NAME for the defined
keystrokes pair and click OK.
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FUNCTION NAME DESCRIPTION
MODIFIER... Enables you to simulate modifier key(s) (such as SHIFT, ALT, or CTRL for Windows,
or SHIFT, OPTION, COMMAND, and CONTROL for Macintosh). Many applications use
modifier keys to constrain the size or placement of objects.
RADIAL MENU Displays a Radial Menu on your screen. Each level of the hierarchical menu
consists of eight menu slices which may contain various features and options to
choose from.
BACK Simulates the BACK command in browser applications.
FORWARD Simulates the FORWARD command in browser applications.
PAN/SCROLL Enables you to position a document or image in any direction within the active
pane by pressing a tablet or pen button set for PAN/SCROLL and then dragging with
the pen tip across the tablet’s active area.
Choose one or more modifier key options.
Select the CLICK box if you want a mouse
click to occur whenever you press the tool
button.
As you move the pen tip, the document or
image is repositioned to follow the
direction of pen movement on the tablet.
Release the button or lift the pen tip from
the tablet surface when you are done.
When you select PAN/SCROLL, the PEN
SCROLL SPEED dialog box prompts you to
set a scrolling speed for use in
applications that do not support grabber
hand (pixel-level) panning within a
document or image.
A slower setting reduces the scroll rate
and is useful for close-up and detail work
where you need precise control of the
image.
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FUNCTION NAME DESCRIPTION
AUTO SCROLL/ZOOM Sets the Touch Ring to zoom in most graphics applications and scroll in most
other applications.
SCROLL Sets the Touch Ring for scrolling only action.
ZOOM Sets the Touch Ring for zooming only action.
SHOW DESKTOP Minimizes all open windows to display a clean desktop.
SWITCH APPLICATION Brings up the application switching dialog with focus on the next open application.
On Windows 7 and Vista systems running Aero, Flip 3D will be activated with focus
on the next open applications.
OPEN/RUN... Opens a dialog box where you can select a specific application, file, or script to
launch.
INK TOGGLE (Macintosh.) Toggles the “ink in any application” function of Ink on and off.
Ink automatically recognizes and converts your handwriting into text and inserts it
into a document. Handwriting recognition must be turned on for this function to
work. See your Macintosh help for information on working with Ink.
EXPOSÉ (Macintosh.) Tiles all open windows. To access this option, first choose
KEYSTROKE... and then click on the ADD SPECIAL menu within the dialog box.
PRESSURE HOLD Locks the pressure at the current pressure level until the button is released.
For example, you can paint with pressure sensitivity until you reach the brush size
that you like. You can then press the button and continue painting with the same
size brush until the button is released.
PRECISION MODE Changes the mapping around the current pen tip position such that you must
move the pen twice as far for the screen cursor to cover the same distance on the
display screen. To activate, press and hold the tool button to which this function is
assigned. Releasing the button returns to normal mapping.
When your tool is in MOUSE MODE, screen cursor movement is adjusted to act as if
acceleration were off and speed set to slow.
Click BROWSE... to locate an application,
file, or script to launch. The selection
you make appears in the APPLICATION TO
RUN box. Click OK to accept the
selection.
The dialog box will close and the OPEN/RUN... option you have selected will be
assigned as your tool button option. Simply press the tool button to launch the
assigned option.
If your selection is for the Radial Menu, it will be displayed in the Radial Menu.
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FUNCTION NAME DESCRIPTION
DISPLAY TOGGLE For multiple monitor systems. Enables you to toggle the current tablet mapping
and screen cursor between different displays when you press an ExpressKey that
has been assigned this function. See working with Display Toggle.
MODE TOGGLE... Toggles between PEN MODE and MOUSE MODE. When first setting a tool button to
MODE TOGGLE..., the MOUSE MODE dialog box is displayed where you can adjust
the mouse acceleration and speed.
MOUSE MODE settings can be accessed from a number of different locations within
the control panel. However, for each input tool and application that you are
customizing, only one MOUSE ACCELERATION and SPEED setting can be made.
The MOUSE MODE acceleration and speed settings are independent of system
settings. Changes you make to these settings in the Wacom Tablet control panel
do not affect similar system settings. However, changes made to similar system
settings may affect your Intuos4 tablet settings.
ERASE Default setting for the eraser. See erasing for information on using the eraser.
SHOW SETTINGS Displays a diagram (on your display screen) of the tablet ExpressKeys and Touch
Ring, showing the current function settings for each control.
Sets the screen cursor tracking
speed when in MOUSE MODE.
Sets the screen cursor acceleration
when in MOUSE MODE.
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FUNCTION NAME DESCRIPTION
TABLET PC
•T
ABLET PC INPUT PANEL (Tablet PCs, and Windows 7 and Vista systems that support the Tablet PC Input
Panel.) Opens the Tablet PC Input Panel when you press a tool button set to this
function.
•J
OURNAL (Windows 7, Vista, and Tablet PC systems that include Microsoft Journal.)
Opens Microsoft Journal.
•T
ABLET PC DEFINED (Tablet PCs, and Windows 7 and Vista systems that support the Tablet PC Input
Panel.) Sets the button function according to settings found in the:
• Windows 7 and Vista TABLET PC SETTINGS and PEN AND INPUT DEVICES control
panels.
• Windows XP Tablet Edition TABLET AND PEN SETTINGS control panel.
DISABLED Disables the control function.
APPLICATION DEFINED Reports only the button number to the application. This is for applications, such
as CAD programs, that have built-in support for the Intuos4 Mouse.
This function may also be used by some highly integrated applications for direct
control of the pen tablet ExpressKeys and Touch Ring.
SKIP Sets the Touch Ring toggle button to skip a function state that has been assigned
this option in the toggle sequence.
DEFAULT Returns a control to its default setting.
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USING AND CUSTOMIZING THE RADIAL MENU
The Radial Menu is a circular pop-up menu that provides quick access to editing, navigation, media control
functions, and more.
• To display the Radial Menu, set a tool button
or ExpressKey to the RADIAL MENU function.
Whenever you press that button, the Radial
Menu is displayed centered at the screen
cursor position.
• The hierarchical Radial Menu appears in
circular format, extending over the entire
desktop. Each level of the menu consists of
eight control slices which may contain
various features and options to choose from.
• Select an option by clicking on it within the
Radial Menu. Some selections may display a
submenu where you can then choose from
the available options.
Holding down the button that opens the
Radial Menu allows you to click on a menu
item without closing the Radial Menu.
• The menu closes after you make a selection.
To close the Radial Menu without making a
selection, click on the ‘X’ located at the
center of the menu or on a control slice that
has no function assigned to it. You can also
again press the button used to display the
menu.
Use the RADIAL MENU tab to customize the available functions on the Radial Menu:
Returns the currently
displayed Radial Menu
layout to its default values.
1. Select a menu or submenu to
customize.
2. Select a control slice for which
to customize settings.
3. Choose the FUNCTION(s) to
perform.
Note: Press the ENTER (RETURN)
key to add multiple lines of
text.
Top menu
Submenu
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WORKING WITH DISPLAY TOGGLE
DISPLAY TOGGLE is available only on multiple monitor systems. This feature allows you to work with your
tablet on all displays or on one display at a time. (See working with multiple monitors.)
After setting an ExpressKey to DISPLAY TOGGLE, you can then press that button to sequentially toggle the
current tablet mapping between a base mapping (the current setting from the MAPPING tab) and other
monitors. For example:
1. The entire display area of a multi-monitor system
is set up for extended mode and assigned to the
active area of the Intuos4 tablet.
2. Pressing a tool button to which the DISPLAY
TOGGLE function has been assigned toggles the
tablet mapping to the next display in sequence
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In the Wacom Tablet control panel, the DISPLAY TOGGLE tab is automatically available when the Intuos4
tablet is installed on a multi-monitor system. This tab lets you set which monitor(s) will be included in the
toggle sequence.
On the DISPLAY TOGGLE tab all
monitors are selected in the toggle
sequence by default. Uncheck any
monitor you want removed from the
toggle sequence.
• The base mapping is the tablet
and display mapping that is
defined in the MAPPING tab.
By default, this would include
all monitors unless you have
defined a specific monitor as
your primary monitor in the
MAPPING tab.
• As you toggle to the next
monitor, each tool’s active
tablet area is mapped to that
monitor (in PEN MODE).
• Toggling one more time after
the last checked monitor
returns the system to the base
mapping.
Note that any of the following actions will return the toggle sequence to the base mapping:
• Launching a graphics application that supports pressure sensitivity.
• Logging out of or rebooting the system.
• Switching users (Fast User Switching).
• Placing the system in sleep mode.
• Changing the MAPPING or DISPLAY TOGGLE tab settings.
• Changing the resolution or number of displays on your system.
• Using the MODE TOGGLE... function.
• Selecting PEN MODE or MOUSE MODE from the Radial Menu.
Tip: To toggle between monitors without including the ‘full display’ option, disable the first display on the DISPLAY
TOGGLE tab. Then go to the MAPPING tab and set the current SCREEN AREA to the first display.
Important: When using application-specific settings with DISPLAY
TOGGLE, be sure that each customized application in the
APPLICATION list (including ALL OTHER) has a tool button assigned to
DISPLAY TOGGLE. The easiest way to do this is to assign DISPLAY
TOGGLE to an ExpressKey prior to creating any application-specific
settings.
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WORKING WITH MULTIPLE TOOLS
The Wacom Tablet control panel is designed to help you customize and keep track of the settings for your
Intuos4 tools. The tool you use to open the control panel is automatically selected, and the appropriate
tabs for that tool are displayed.
To add a different tool to the control panel’s TOOL list, simply use the tool on your Intuos4 tablet.
• When you select a tool that has been added to the TOOL list, the appropriate tab settings for that tool
are displayed. Any changes you make to the tab settings will then apply to that tool. Your changes
take effect immediately.
• Identical tools will use the same settings.
To remove a selected tool from the TOOL list, click on the TOOL list’s [ – ] button. In the dialog box that
appears, click DELETE to confirm your selection. The selected tool is removed from the list, along with any
custom settings you may have created for it. (A removed tool can be added back to the TOOL list by placing
it back onto the tablet.)
All Intuos4 pens have a unique Tool ID. In supporting applications, such as Corel Painter, you can assign
different tools to different pens and then change between them by switching the pen in your hand.
Select a tool to change its settings.
Removes the
selected tool.
The button is
inactive when there
is only one item in
the list.
The FUNCTIONS
icon cannot be
deleted.
The TOOL list displays an
icon for the tablet
FUNCTIONS and the different
tools that have been used
on the tablet.
If application-specific
settings have not been
added, the ALL icon is
displayed and the tool
settings apply to all
applications. Tab settings apply only to the
selected tool and application.
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APPLICATION-SPECIFIC SETTINGS
You can customize your Intuos4 tools for use with a particular application. For example, you may prefer a
firm pen tip pressure setting in one application and a soft pressure setting in another. The APPLICATION list
enables you to add an individual application to the list and then customize your tool settings for that
application.
• When no application-specific settings have been created and a tool is selected from the TOOL list, the
APPLICATION list displays the ALL icon which contains tool settings that apply to all of your applications.
In the example below, no application-specific settings have been added for the GRIP PEN. The ALL icon
is displayed and the GRIP PEN will have the same settings in all applications.
• When application-specific settings are added to the APPLICATION list, the ALL icon changes to ALL
OTHER, and an application icon is displayed for the newly added application(s).
In the above example, application-specific settings have been added for the GRIP PEN. If you select the
ALL OTHER icon and make changes to the tab settings, your changes will apply to the GRIP PEN in all
applications except those which you have added to the APPLICATION list. If you select an application
icon and make changes to the tab settings, your changes will apply to the GRIP PEN only while you are
using that application.
When you create application-specific settings, you are creating a separate group of settings for the
selected tool and application. See the following sections for more details:
Creating an application-specific setting
Changing application-specific settings
Removing application-specific settings
Tip: To review the ExpressKeys or Touch Ring function settings for the current front-most application, set
an ExpressKey to SHOW SETTINGS and press the key at any time.
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CREATING AN APPLICATION-SPECIFIC SETTING
First choose the tablet and tool for which you want to create an application-specific setting. Then click on
the APPLICATION list’s [ + ] button to display the ADD APPLICATION FOR CUSTOM SETTINGS dialog box.
After adding an application, its icon appears in the APPLICATION list whenever the respective tool is selected
in the TOOL list. Select the application and then customize the control panel tab settings for your tool and
the selected application.
Once you have created application-specific settings, applications that have not been customized in this
manner will use the tool settings for ALL OTHER.
Tip: First customize settings for one application. When you feel comfortable with the process, you can
create more application-specific settings.
CHANGING APPLICATION-SPECIFIC SETTINGS
To change tool settings for a specific application, select the tool and the application and then customize
the control panel tab settings.
REMOVING APPLICATION-SPECIFIC SETTINGS
To remove an application-specific setting:
1. In the TOOL list, select the tool from which you want to remove the application-specific setting. Then, in
the APPLICATION list select the application you want to remove.
2. Click on the APPLICATION list’s [ – ] button. In the dialog box that appears, click DELETE to confirm your
selection. The selected application is removed from the list, along with any custom tool settings that
you may have created for it.
Tip: To quickly remove all application-specific settings from a tool, remove the tool from the TOOL list.
Then place the tool back on the tablet. The tool will be added back to the TOOL list using the default
settings.
Choose from one of two methods to select an
application:
• Open the application for which you want to create
custom settings, and then select that application
from the CURRENTLY OPEN APPLICATIONS box.
•B
ROWSE to select the executable file of any
application installed on your computer.
Your selection is added to the SELECTED APPLICATION box
where the name of the selected application is displayed.
Click OK to complete the process.
Note: If two programs have the same executable file
name, they will share the same customized
settings.
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TROUBLESHOOTING
Most of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you do
the following:
1. If the Wacom tablet driver failed to load properly, first perform the recommended action in any error
message that may appear on your screen. If that does not solve the problem, review the
troubleshooting procedures in this chapter.
2. Look in the troubleshooting tables. Your problem may be described there and you can try the solution
offered.
3. Open the Wacom tablet Read Me file for any information updates.
4. Test your tablet and input tools. See testing your tablet and testing your tools.
5. If you are having a compatibility conflict between Intuos4 and a new hardware or software
product, see obtaining driver downloads for information on downloading an updated software driver.
Wacom periodically updates the software driver to maintain compatibility with new products.
6. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region.
7. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact
Wacom for Technical Support. See technical support options and the Read Me file for information on
where to obtain support for your region.
Testing your tablet
Testing your tools
Troubleshooting tables
Technical support options
Obtaining driver downloads
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TESTING YOUR TABLET
Turn on your computer and wait until the system has fully loaded. Ensure that your computer has a
working Bluetooth connection, either through built-in Bluetooth support or a USB-to-Bluetooth adapter
(dongle).
1. Check the tablet connection in USB mode. A tablet status LED will light whenever the tablet is properly
connected via the USB cable and your computer has registered it as a USB device. If an LED does not
glow, then:
• Verify that the tablet power switch is in the on position.
• Make sure the USB cable is securely connected to the tablet and to an active USB port on your
computer. Intuos4 requires that you connect to a primary USB port (located directly on your
computer) or to a powered USB hub.
• If you are connecting the tablet to a powered USB hub, be sure the USB hub is properly connected
to your computer and is active.
• Connect the tablet to a different powered USB port or try connecting to the powered USB port on
another computer.
• If a status LED does not illuminate after your computer is on and has finished booting up, your USB
port may be disabled. Verify that you have connected the tablet to an active USB port.
• For best results when troubleshooting no power to the tablet (a status LED does not light), plug the
tablet directly into the system USB port located on your computer. Temporarily eliminate any
external hubs in use until you determine that the system recognizes the tablet and that it is
functional. When the tablet is working properly, it is usually okay to then move the tablet to a
powered USB hub.
2. Check the tablet connection in wireless mode. A tablet status LED will light whenever the tablet is
properly connected and your computer has registered it as a Bluetooth enabled device. If an LED does
not glow, then:
• Verify that the tablet power switch is in the on position.
• Check the battery power. If the battery status light glows green the battery is charged, if it glows
red the battery charge is low. If your battery charge is low, plug in the USB cable. With the USB
cable properly connected, the battery status light will glow yellow when charging, and a steady
green when fully charged.
• If the tablet wireless connection light glows a steady blue, your Bluetooth connection is working.
Otherwise, it is not. Open the Bluetooth control panel and make sure the tablet was not
disconnected. If not disconnected, see step 3, following.
• Switch the tablet power off, then back on.
• Reset the tablet by disconnecting both the battery and the USB cable (if in use) for at least 10
seconds. Then reconnect the tablet battery and try again.
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3. If necessary, troubleshoot the Bluetooth connection as follows:
• Move the tablet closer to the antenna. Make sure there are no metal or other high density
obstructions in the line of sight between the tablet and Bluetooth antenna.
• If you are using a computer with a built-in Bluetooth module, ensure it is enabled and working.
If using a USB-to-Bluetooth adapter (dongle), be sure it is plugged into an active USB port on your
computer and working.
• Verify your Bluetooth support is working properly. Test the functionality with a different Bluetooth
enabled device or check the documentation that came with your Bluetooth support to be sure it is
working correctly.
• Be sure that your Bluetooth configuration supports Bluetooth and the HID profile.
• Make another attempt to pair the tablet to your system. See establishing a Bluetooth connection.
4. Check the Grip Pen.
• Move your pen across the tablet active area; the screen cursor should move in the corresponding
direction on your monitor or display screen.
• Press the pen tip against the surface of the tablet. A status LED should brighten.
• Next, without applying pressure to the pen tip, hold the pen tip within approximately 10 mm
(0.39 inch) of the tablet surface and press the side switch. The LED should again brighten.
• Turn the pen over and press the eraser against the surface of the tablet; the LED should brighten.
•See testing your to ols for detailed information.
5. Check the Touch Ring. See testing your tools.
6. Check the ExpressKeys. See testing your tools.
7. Check any other tool(s), such as the optional Intuos4 Mouse. See testing your tools.
8. If these tests fail, you may have a defective input tool or tablet. See technical support options.
9. After testing, use the Wacom Tablet control panel to reconfigure your tablet and tools for any custom
settings you may originally have been using.
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TESTING YOUR TOOLS
If an input tool does not work as you expect, first open the Wacom Tablet control panel and check the
assigned functions or reset the tool to its default condition.
To quickly return a tool to the default settings, remove it from the TOOL list by clicking on the control panel
list’s [ – ] button. After the tool has been removed, place it back onto the tablet. The tool will be added
back to the TOOL list with its default settings.
To test your input tools:
• In the Wacom Tablet control panel, click on the ABOUT button. In the dialog box that appears, click on
the DIAGNOSE... button. The DIAGNOSTICS dialog box displays to show dynamic information about the
tablet hardware and pointing devices, including the battery status of the currently selected tablet.
• If you have more than one tablet connected to your system, in the TABLET INFO column select the tablet
for which you are testing your tool.
• Use the information presented in the DIAGNOSTICS dialog box when testing your tablet and tools.
Note: When testing your tool buttons, if a button is set to RADIAL MENU or OPEN/RUN..., that function will
occur when the button is pressed. In this case you may want to change that button function before
testing.
Testing a pen
Testing the Touch Ring
Testing the ExpressKeys
Testing the optional mouse
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TESTING A PEN
1. While observing the POINTING DEVICE INFO column, bring your Intuos4 tool within 10 mm (0.39 inch) of
the tablet active area. A value for PROXIMITY, the DEVICE NAME, DEVICE TYPE, and a DEVICE S/N (serial
number) should be displayed. If you have more than one tablet connected to your system, be sure you
have selected the TABLET for which you are testing your tools from the TABLET INFO column.
2. Move your tool along the tablet surface. The X and Y DATA values should change to reflect the tool
position.
3. Test your Intuos4 pen switches. A tablet status LED should brighten each time you click with the tool
tip, press the side switch, or press the tool’s eraser to the tablet.
• Click on the tablet surface with the tool tip – the SWITCHES state and PRESSURE value should change.
(PRESSURE should change from approximately 0% with no pressure applied to approximately 100%
when full pressure is applied.)
• Press the side switch without pressing the tip to the tablet – the SWITCHES state should change.
(For the Intuos4 pen, do this for both positions of the side switch.)
• Press the tool’s eraser to the tablet – the SWITCHES state and PRESSURE value should change.
(Pressure should change from approximately 0% with no pressure applied to approximately 100%
when full pressure is applied.)
• For the Airbrush, move the fingerwheel forward – the WHEEL value should decrease to a value of
approximately 0 when the fingerwheel is all the way forward. Move the fingerwheel backward – the
WHEEL value should increase to approximately 1000 when the fingerwheel is all the way back.
4. Test tilt for the x-axis by moving the pen from a vertical position toward the right; the X TILT value should
change from approximately 0 to +60. Now move the tool to the left of vertical; the X TILT value should
change from approximately 0 to -60.
5. Test tilt for the y-axis by moving the pen from a vertical position toward the bottom of the tablet; the Y
TILT value should change from approximately 0 to +60. Now move the tool toward the top of the tablet;
the Y TILT value should change from approximately 0 to -60.
6. If you are testing an Art Pen, test pen rotation by holding the pen vertically and twisting it around its
axis. The displayed ROTATION value should change.
7. When you are done, click on the CLOSE button to exit the dialog box.
Pen Tip = 1
Side switch (lower position) = 2
Side switch (upper position) = 3
Eraser = 1
Airbrush Tip = 1
Side Switch = 2
Eraser = 1
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TESTING THE TOUCH RING
1. With the DIAGNOSTICS dialog box open, observe the TABLET INFO column as you test the tablet Touch
Ring. If you have more than one tablet connected to your system, be sure you have selected the tablet
you are testing from the TABLET INFO column.
2. Slide your finger around the entire circumference of the Touch Ring. As you touch and move your finger
along the Touch Ring, a LEFT TOUCH number will indicate your current finger position on the Touch Ring.
3. Press the Touch Ring toggle button to toggle between the four customizable states. As you cycle
between settings, a corresponding LED should illuminate. Within the DIAGNOSTICS dialog box, the
button state is also shown as LEFT BUTTONS.
If any of the functions are set to SKIP, the corresponding LED will be skipped in the toggle sequence.
4. When you are done, click on the CLOSE button to exit the dialog box.
Important: Remember that some applications can override and control the Touch Ring functions.
Consider closing any open applications except the Wacom Tablet control panel when testing the Touch
Ring. For details, see using applications integrated for tablet control.
TESTING THE EXPRESSKEYS
1. With the DIAGNOSTICS dialog box open, observe the TABLET INFO column as you test each ExpressKey.
If more than one tablet is connected to your system, be sure you have selected the tablet you are
testing from the TABLET INFO column.
2. Test the keys on your tablet by clicking them one at a time. Each time you press a key, its number will
be displayed next to the LEFT KEYS category.
3. On the tablet itself, verify also that a tablet ExpressKeys icon is visible for each corresponding
ExpressKey.
4. When you are done, click on the CLOSE button to exit the dialog box.
Important: Remember that some applications can override and control the ExpressKey functions.
Consider closing any open applications except the Wacom Tablet control panel when testing the
ExpressKeys. For details, see using applications integrated for tablet control.
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TESTING THE OPTIONAL MOUSE
1. With the DIAGNOSTICS dialog box open, place the Intuos4 Mouse on the tablet’s active area and test by
clicking each mouse button. A tablet status LED should brighten, and the SWITCHES state should
change for each button you click.
2. When the DIAGNOSTICS dialog box is first opened the WHEEL status should be 0. Move the fingerwheel
backward. The WHEEL status should change from 0 to +1.
3. Move the fingerwheel forward. The WHEEL status should change to -1.
4. When you are done, click on the CLOSE button to exit the dialog box.
4
2
5
3
1
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TROUBLESHOOTING TABLES
If you encounter problems with your Intuos4 tools or tablet, refer to the following tables. Your problem may
be described here, and you can try the solution offered. Be sure to check the Read Me file for the latest
information updates.
For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport.
Connection problems
General problems
Windows-specific problems
Mac-specific problems
CONNECTION PROBLEMS
The computer does not have
built-in Bluetooth support. You will need to install a USB-to-Bluetooth adapter (dongle) in order to
add wireless connectivity to your computer. The adapter should
support Bluetooth with Human Interface Device (HID) profile.
After moving the power switch
to the on position, the wireless
connection light glows
steadily for 2 to 5 seconds and
then turns off.
If the tablet was previously working on your computer but works no
longer, check the configuration of your Bluetooth connection:
• If you are using a computer with a built-in Bluetooth module, ensure
that it is enabled and working. If you are using a USB-to-Bluetooth
adapter (dongle), make sure it is plugged in and working.
• Test your computer’s Bluetooth support with another Bluetooth
enabled device, such as a mouse or keyboard.
• Open the Bluetooth control panel and make sure the tablet was not
disconnected.
• Move the tablet closer to the antenna and make sure there are no
metal or other high density obstructions in the line of sight between
the tablet and Bluetooth antenna.
Repeat the process of establishing a Bluetooth connection with your
computer.
After moving the power switch
to the on position, the wireless
connection light flashes blue.
The tablet has not been paired to a computer, or the connection has
been broken either by pressing the tablet’s pairing button or by deleting
the pairing from the Bluetooth control panel.
Pair the tablet to your computer as described in establishing a
Bluetooth connection.
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The battery status light does
not come on after moving the
power switch to the on
position.
Try again. If the light does not come on after repeated attempts, your
battery charge may be too low.
Connect the USB cable directly to a powered USB port on your
computer or powered USB hub. If the battery status light does not
glow when the power switch is in the on position the battery may be
defective.
When pairing the tablet, the
tablet does not appear in the
list of available devices to pair.
• The tablet should appear in the pairing list with a mouse icon
named WACOM TABLET.
• If the wireless connection light is not flashing, press the pairing
button on the side of the tablet to make the tablet discoverable.
The tablet will be in discoverable mode for 3 minutes and the
wireless connection light will flash blue.
• Verify that your Bluetooth configuration supports Bluetooth with
Human Interface Device (HID) profile.
• Make sure the tablet is not too far away from the antenna, and that
there are no metal obstructions between the Bluetooth antenna and
the tablet.
A pairing unsuccessful
message is displayed when
attempting to link the tablet to
the computer.
Check for possible interference from other wireless devices, such as
from a cordless telephone or microwave oven. If you suspect
interference, turn off the interfering device or move it farther away from
your computer.
Try again linking the wireless tablet to the computer.
Pairing was successful, but
the wireless tablet does not
seem to work correctly.
Be sure that you have correctly installed the Wacom tablet driver
software.
See also optimizing the Bluetooth connection.
The tablet works fine when the
USB cable is connected to a
primary USB port (located
directly on your computer) or
to a powered USB hub, but
switches off as soon as the
cable is disconnected.
• Open the battery compartment and verify that the battery is
properly installed.
• Check the battery appearance to ensure there is no leakage or
other indication of damage.
• Charge the battery overnight and try again. If the problem
persists, the battery may be completely discharged or damaged
and can no longer hold a charge. You will have to purchase a
replacement battery from Wacom. See ordering parts and
accessories.
• Confirm the tablet is paired to your system.
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GENERAL PROBLEMS
After switching on the tablet,
the battery status light
remains on but the screen
cursor cannot be moved with
the pen.
•Review Using the Grip Pen to be sure you are using the tool
correctly.
• Switch the tablet power off, then back on.
• If your battery charge is low, plug in the USB cable to a primary
USB port (located directly on your computer) or to a powered USB
hub.
• Reset the tablet by disconnecting both the battery and the USB
cable for at least 10 seconds. Then reconnect the tablet battery
and try again.
The battery status light does
not illuminate when the USB
cable is plugged in.
Check that the cable is properly plugged into the tablet, and that it is
plugged directly into a powered USB port on your computer or a
powered USB hub.
Try connecting the tablet to a different powered USB port.
The battery may need replacement.
While using the tablet, the
tablet battery status light
flashes red.
The battery is nearly empty. Plug in the USB cable to continue
working, or power down the tablet.
You want to connect the tablet
using the provided USB data
cable but the computer does
not have an available USB
port.
Check if there is an available USB port on a powered USB hub. If not
available you will need to add a powered USB hub or USB card.
The tablet status LEDs are off.
An LED does not illuminate
when using the pen, mouse, or
Touch Ring toggle button.
Be sure the tablet is turned on.
If your connection is wireless, verify that the battery status light is on
and that the Bluetooth wireless connection is active.
If your tablet is connected using the provided USB data cable, verify
that the USB cable is properly connected to the tablet and to an active
USB port. Be sure the tablet USB cable is plugged into a primary USB
port (directly into your computer) or into a powered USB hub.
If connecting to a powered USB hub device, make sure the hub is
connected to an active USB port and that the hub is active. Try also
connecting to another USB port or using another USB cable.
After plugging in the tablet
with a USB connection, a
message appears indicating
that the USB device needs
more power than is available.
Make sure the tablet is plugged into a primary USB port on your
computer or into a powered USB hub attached to your computer.
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The tablet charging process
seems to stop whenever the
computer enters sleep mode.
As required, adjust your system power or energy saver settings so that
the computer does not enter sleep mode while the tablet is charging.
When using the pen to operate
the Touch Ring, the Touch
Ring does not work well.
The Touch Ring is designed to be used with your finger, and does not
work with the pen tip.
The pen works only in MOUSE
MODE, and does not draw or
ink with pressure sensitivity.
The tablet driver software was not installed or did not load properly.
• Make sure the tablet driver software is installed and functioning.
• Insert the Intuos installation CD into your computer and install the
driver software for the tablet.
The pen does not draw or ink
with pressure sensitivity. Some applications require that you turn on the pressure capabilities
within the application or the selected tool before the pen will respond
as a pressure-sensitive tool.
Some applications do not support pressure. If you are unsure whether
pressure is supported, see the documentation that came with your
application(s).
Clicking is difficult. Try using a lighter TIP FEEL. See adjusting tip feel and double-click.
Double-clicking is difficult. • Use the side switch to double-click. Review the technique in
clicking.
• Be sure you are quickly tapping the tablet twice in the same place
on the tablet’s active area.
• Try increasing the TIP DOUBLE CLICK DISTANCE. See adjusting tip feel
and double-click.
• Try using a lighter TIP FEEL. See adjusting tip feel and double-click.
• Set an ExpressKey to DOUBLE CLICK and use it to issue double-
clicks.
•Windows
: Try setting your system to launch programs with a single
click. See clicking.
The pen selects everything,
will not stop selecting. Open the Wacom Tablet control panel and go to the PEN tab. Move the
TIP FEEL slider toward FIRM, or select DETAILS... and increase the CLICK
THRESHOLD setting. If this does not help, see testing your tools.
The pen nib may be worn. See replacing the pen tip.
The eraser selects everything
or will not stop erasing. Open the Wacom Tablet control panel and go to the ERASER tab.
Move the ERASER FEEL slider toward FIRM, or select DETAILS... and
increase the CLICK THRESHOLD setting. If this does not help, see testing
your tools.
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You notice a screen delay at
the beginning of pen or inking
strokes.
Open the Wacom Tablet control panel and go to the PEN tab.
Try decreasing the TIP DOUBLE CLICK DISTANCE (see adjusting tip feel
and double-click). If that does not work, try dragging the TIP DOUBLE
CLICK DISTANCE slider to the OFF position in order to turn off double-
click assist.
Try turning off the operating system inking features.
You have to press hard with
the pen when clicking,
drawing, or writing.
Open the Wacom Tablet control panel and go to the PEN tab. Move the
TIP FEEL slider toward SOFT, or select DETAILS... and decrease the
SENSITIVITY and CLICK THRESHOLD settings.
The pen tip does not function. Be sure you are using the pen that originally came with Intuos4.
Other pens may not function properly on the tablet.
Check the control panel’s PEN tab and verify that a CLICK function is
assigned to the tip.
Try the pen eraser to see if that portion of the pen is functional.
A tablet status LED should brighten when the tip or eraser is pressed.
If not, you may have defective hardware. See testing your tools.
Changing the function settings
of an input tool has no effect. Make sure you are changing the settings for the tool and application
that you are using. See working with multiple tools and application-
specific settings.
The pen side switch does not
work. Be sure you are using the pen that originally came with Intuos4 or an
Intuos4 accessory pen. Other pens may not function properly on the
tablet.
Be sure to press the side switch when the pen tip is within 10 mm
(0.39 inch) of the tablet’s active area. Do this without pressing down on
the pen tip.
In the Wacom Tablet control panel, verify that the side switch is set to
the function you are expecting to occur for the application and tool you
are using.
Check also the SIDE SWITCH MODE. If CLICK & TAP is selected, you will
need to first press the side switch while touching the pen tip to the
tablet surface in order to perform a click function. See customizing tool
buttons.
A tablet status LED should brighten when you press the side switch.
If not, you may have defective hardware. See testing your tools.
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The screen cursor “jumps”
back. Do not place an Intuos4 tool on the tablet when it is not in use, or when
you are using another pointing device. Leaving your tool on the tablet
may interfere with screen cursor positioning when using other input
devices.
Cannot move the cursor
(pointer) where you want to on
the screen, or the line you are
drawing does not line up with
the location of the cursor in
paint applications.
Open the Wacom Tablet control panel and go to the MAPPING tab.
Verify that PEN MODE is selected and that the SCREEN AREA is set to
FULL for the selected tool and application. If this does not help, click on
the DEFAULT button to reestablish tablet to screen mapping. If you are
still having difficulty, remove the tablet preferences.
Confirm whether the pen does (or does not) function. See testing your
tools.
The computer does not go to
sleep. When you are not using your Intuos4 input tool(s), remove them from
the tablet surface or the tablet will continue to send data, keeping the
computer awake.
When using the tablet the
screen cursor is very erratic or
“jumps” around.
On rare occasions the tablet may receive interfering radio frequencies
from a computer monitor or nearby AM radio station. If you notice
interference from a monitor, try moving the tablet at least 6 inches away
from the monitor, or change the monitor refresh rate or monitor
resolution.
If the screen cursor lags or “jumps”, try optimizing the Bluetooth
connection.
When using the tablet, the
screen cursor or pen strokes
seem to lag or skip in some
applications.
See optimizing the Bluetooth connection for tips on improving the
Bluetooth connection.
When using Intuos4 on a
multiple monitor system, you
cannot use the pen tip to
control the other monitor(s).
Determine if an ExpressKey has been set to DISPLAY TOGGLE and if it
may have been activated accidentally. See working with Display
Toggle.
Verify that the SCREEN AREA in the MAPPING tab is set to FULL.
You can also use your pen to control the other monitors in MOUSE
MODE. To use MOUSE MODE, first set a pen button to MODE TOGGLE....
Then use the button to toggle between PEN MODE and MOUSE MODE.
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WINDOWS-SPECIFIC PROBLEMS
When working in some
applications, the ExpressKeys
or Touch Ring perform a
different function than what is
set in the Wacom Tablet
control panel.
Some applications can override and control the ExpressKey and Touch
Ring functions.
• When an ExpressKey is overridden by an application, the
ExpressKeys display will automatically update to show either the
new function name or “Application Defined”.
• See using applications integrated for tablet control.
If you use application-specific settings, be sure you have updated the
settings for the correct application.
The tablet is set to
EXPRESSKEYS RIGHT (or
EXPRESSKEYS LEFT), but at the
log-in screen the tablet seems
to work upside down.
Begin by uninstalling the software for the existing tablet driver.
Restart your computer. Then reinstall the tablet driver from the Intuos
installation CD and change the default orientation of the tablet.
See configuring the tablet orientation for details.
You suspect the tablet
preferences may be
corrupted, or want to make
certain that all settings are at
their factory defaults.
Use the Wacom Tablet Preference File Utility to work with your
preferences. Close any open applications. Click the START icon and
select ALL PROGRAMS. Then select WACOM TABLET and WACOM TABLET
PREFERENCE FILE UTILITY.
• It is a good idea to first back up your tablet preferences. In the
TABLET PREFERENCE FILE UTILITY dialog box, click BACKUP... and
follow the prompts.
• Then, delete the tablet preferences as follows:
Single user. In the TABLET PREFERENCE FILE UTILITY dialog box, click
the REMOVE button under MY PREFERENCES to delete the
preferences for the current user.
Multiple users. Click the REMOVE button under ALL USER
PREFERENCES to delete preferences for multiple users. Note that
administrator rights are required to delete preferences for all users.
Relaunch any currently open tablet-aware applications that you
may be running.
You can quickly restore tablet preferences that have been backed up
by clicking RESTORE... under MY PREFERENCES.
After changing right- and left-
handed settings in the
computer’s mouse control
panel, the pen tip no longer
functions properly and the
Intuos4 Mouse tool button
functions are reversed.
Restart Windows for your Wacom tool settings to be correctly
recognized.
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MAC-SPECIFIC PROBLEMS
At startup, a dialog box
appears telling you that either
the driver failed to load or the
tablet preferences have not
yet been created.
The tablet was not detected at startup.
If you are using a wireless connection, make sure the Bluetooth
wireless connection to your tablet is active. Check also that the tablet
wireless connection light and a tablet status LED are illuminated. From
the GO menu, select the UTILITIES folder and launch the SYSTEM
PROFILER. Select BLUETOOTH from the HARDWARE section of the
CONTENTS list. A Wacom Bluetooth tablet model should be listed. If a
tablet model is not listed, check the Bluetooth wireless connection.
If you have connected the tablet with the provided USB data cable,
make sure the USB interface cable is securely connected to the tablet
and to an active USB port on your computer. Check also that a tablet
status LED is illuminated. If your tablet is plugged into a powered USB
hub, make sure the hub is connected and active. From the GO menu,
select the UTILITIES folder and launch the SYSTEM PROFILER. Select USB
from the HARDWARE section of the CONTENTS list. A Wacom USB tablet
model should be listed. If a tablet model is not listed, check the USB
cable connection or try plugging the tablet into a different USB port.
If you are still having difficulties, uninstall then reinstall the tablet driver
software.
If this does not help, contact Wacom for Technical Support.
See technical support options.
Cannot switch off Intuos4 after
closing the lid on an Apple
laptop computer.
Switch off the tablet before closing the lid on your Apple laptop.
Do not worry. The tablet will automatically switch off 5 minutes after
you close the lid on your Apple laptop.
Alternatively, if you prevent Bluetooth enabled devices from waking
your computer, the tablet will immediately switch off when your
computer goes to sleep or when you close the lid of your Apple laptop.
To prevent Bluetooth enabled devices from waking your computer:
1. From the Apple menu, choose SYSTEM PREFERENCES....
2. Click on the BLUETOOTH icon located in the HARDWARE section of the
System Preferences pane.
3. In the BLUETOOTH control panel, click on the ADVANCED... button.
4. Make sure that the ALLOW BLUETOOTH DEVICES TO WAKE THIS
COMPUTER option is unchecked.
Exit the Bluetooth control panel and quit System Preferences.
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You suspect the tablet
preferences may be
corrupted, or want to make
certain that all settings are at
their factory defaults.
Use the Wacom Tablet Utility to work with your preferences. Close any
open applications. Open the main APPLICATIONS folder. Then open the
WACOM TABLET folder and run the WACOM TABLET UTILITY.
• It is a good idea to first back up your tablet preferences. In the
WACOM TABLET UTILITY dialog box, select CURRENT USER or ALL
USERS. Then click BACKUP... and follow the prompts.
• Then, delete the tablet preferences as follows:
Single user. When the utility starts, select CURRENT USER and click
on the REMOVE button. Log out, then log back in. When the tablet
driver loads it will create a new preferences file with the factory
defaults.
Multiple users. When the utility starts, select ALL USERS and click
on the REMOVE button. Log out, then log back in. When the tablet
driver loads it will create new preferences files with the factory
defaults.
You can quickly restore tablet preferences that have been backed up
for the CURRENT USER or ALL USERS by clicking on the RESTORE... button
within the utility.
Note: Do not manually remove the WACOM TABLET.PREFPANE file from
the main LIBRARY PREFERENCEPANES folder. This file is only to be
removed when uninstalling the tablet software driver, and then
only when using the WACOM TABLET UTILITY.
Ink does not work correctly
with Intuos4. There may be a problem with the Ink preferences. Remove the
damaged preference files as follows. They will be re-created when you
enable handwriting recognition.
1. Open the SYSTEM PREFERENCES pane, choose SHOW ALL and select
INK. Then turn off handwriting recognition.
2. From the GO menu, choose your HOME. Open the LIBRARY and
PREFERENCES folders. Remove the following preferences:
•COM.APPLE.INK.FRAMEWORK.PLIST
•COM.APPLE.INK.INKPAD.PLIST
•COM.APPLE.INK.INKPAD.SKETCH
3. Go back to SYSTEM PREFERENCES and INK, and then enable
handwriting recognition.
4. Test the Ink function using your Wacom tablet and pen.
5. If this procedure does not resolve your problem with Ink, contact
Apple Support for further assistance. Wacom is not the software
manufacturer for Ink and we are limited in our abilities to support a
third-party software application.
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TECHNICAL SUPPORT OPTIONS
If you have a problem with your Wacom tablet, first check the tablet installation guide to be sure the unit is
installed correctly. Then review the troubleshooting procedures.
If you cannot find the answer in this manual, you may find updated information about your problem in the
appropriate Read Me file for your platform (located on the Intuos installation CD). You can also check the
product FAQs (Frequently Asked Questions) on the Wacom web site for your region.
If you have an Internet connection you can download the latest software drivers from the Wacom web site
for your region. See obtaining driver downloads.
If you cannot solve the problem and you think your Wacom tablet is not working properly, contact the
Wacom support staff for the area where your product was purchased. See the Wacom tablet Read Me file,
located on the Intuos installation CD, for contact information.
When you call, you should be at your computer with the following information available:
• This manual.
• Tablet serial and model number. (Look on the bottom of the tablet.)
• Driver version number. (See the Intuos installation CD or click on the Wacom Tablet control panel
ABOUT button.)
• The make and model of your computer, and operating system version number.
• A list of peripheral devices attached to your computer.
• The software application and version you were using when the problem occurred.
• The exact wording of any error message that appeared on your screen.
• What happened and what you were doing when the problem occurred.
• How you tried to solve the problem.
You can also contact the Wacom Customer Care Center using our Email Inquiry form at:
http://www.wacom.com/productsupport/email.cfm
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OBTAINING DRIVER DOWNLOADS
Wacom periodically updates the tablet software driver to maintain compatibility with new products. If you
are having a compatibility problem between Intuos4 and a new hardware or software product, it may be
helpful to download a new Wacom tablet software driver (when available) from the Internet.
USA, Canada, Central and South America
Europe, Middle East and Africa
Japan
Asia Pacific (English)
China
Korea
Taiwan
Worldwide Web: http://www.wacom.com/productsupport Software updates.
Worldwide Web: http://www.wacom.eu/downloads Software updates.
Worldwide Web: http://tablet.wacom.co.jp/download Software updates. (Japanese)
Worldwide Web: http://www.wacom-asia.com Software updates. (English)
Worldwide Web: http://www.wacom.com.cn Software updates.
(Simplified Chinese)
Worldwide Web: http://www.wacomkorea.com Software updates. (Korean)
Worldwide Web: http://www.wacom.com.tw Software updates.
(Traditional Chinese)
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APPENDIX
This section contains a variety of information: tips on caring for your tablet and tools, instructions on how to
uninstall the tablet software, your license and warranty, and more.
Tablet installation
Battery life information
Replacing the tablet battery
Caring for your tablet and tools
Replacing the pen tip
Uninstalling the software
Managing your tablet preferences
Changing the tablet mode options
Installing multiple tablets
Advanced options
Optimizing the ExpressKeys display
Using applications integrated for tablet control
Using the optional Intuos4 Mouse
Using the optional Airbrush and Art Pen
Pen and digital ink capabilities in Windows
About the Windows Tablet PC Input Panel
Product specifications
Product information
Ordering parts and accessories
Available parts and accessories
Radio and television interference
Precautions
License and Warranties (Worldwide, Except for Europe, Africa and Middle East)
Licence warranty conditions (Europe, Africa and Middle East)
TABLET INSTALLATION
For detailed instructions, please review the Quick Start Guide that came with your tablet. See also
establishing a Bluetooth connection.
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BATTERY LIFE INFORMATION
All batteries age over time and gradually lose their ability to hold a charge. The typical life span of a Li-Ion
battery is two to three years, whether it is used or not.
You will need to purchase a new tablet battery when it is no longer capable of holding an adequate charge.
For information on ordering a replacement battery, see ordering parts and accessories. Batteries can also
be purchased at various retail outlets.
• The life and performance of Li-Ion batteries is not improved by cycling (discharging and recharging) the
batteries.
• Cool storage and keeping the battery in a partially (not fully) charged state when not in use can slow the
aging process.
• Always charge your tablet battery whenever the low battery warning appears on your display screen, or
at the latest when the tablet battery status light begins to flash red. To reduce the power consumption
of an empty battery, the tablet will enter an auto shut-down state whenever the battery level is very low.
In this state the tablet will continue to draw a small amount of power. The power switch must be turned
off and the battery must be recharged.
• The tablet will draw current from the battery whenever the power switch is in the on position. A small
current is drawn even in auto sleep and tablet auto shut-down modes, and will slowly discharge the
battery. It is a good idea to charge the battery and move the tablet power switch to the off position
before leaving the tablet unused for a number of days.
• If the battery charge is low and the battery remains in the tablet for a long period of time (a week or
longer) with the power switch in the on position, the small trickle of current used by the tablet is likely to
discharge the battery so far that an internal protection circuit within the battery is activated. If this
occurs you will no longer be able to charge the battery. To preserve your battery, be sure to move the
tablet power switch to the off position before leaving the tablet unused for a week or longer.
• For extended storage (a month or longer), Wacom recommends that the battery be at least half full
before you move the power switch to the off position. You do not need to remove the battery because
the power switch disconnects the battery from the tablet circuit when in the off position.
• An internal protection circuit within the battery prevents any charging once the voltage has fallen below
a minimum safety level. Once a Li-Ion battery has been over-discharged it cannot be recharged.
Warning: See the safety precautions for Lithium-Ion batteries.
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REPLACING THE TABLET BATTERY
If your tablet battery has exceeded its life span and can no longer be charged or no longer holds a charge,
it will need to be replaced. Be sure to use only the rechargeable Lithium-Ion (Li-Ion) battery designed for
your tablet. For information on ordering a replacement battery, see ordering parts and accessories.
Batteries can also be purchased at various retail outlets.
Important: Only use a Wacom battery specified for your tablet.
To replace the tablet battery:
1. Turn the wireless tablet upside down and open the battery cover. Use your fingernail to press inward on
the latch bar and flip the cover outward to open.
2. Carefully remove the old tablet battery.
3. Align the battery terminals of the new battery with the spring-loaded tablet contacts, and press the
battery into the compartment as shown. To avoid damaging your tablet, first insert the terminal end of
the battery.
4. Close the battery cover.
Many communities offer voluntary or mandatory recycling programs for batteries. Properly recycle the old
battery by following all applicable laws, and in accordance with the safety precautions for Lithium-Ion
batteries. Keep batteries out of the reach of children, and promptly recycle old batteries.
CARING FOR YOUR TABLET AND TOOLS
Keep your Intuos4 tools and tablet surface clean. Dust and dirt particles can stick to your tools and cause
excessive wear to the tablet surface. Regular cleaning with a soft, damp cloth will help to prolong the life of
your tablet surface and tools; you can also dampen the cloth using a very mild soap diluted with water.
Do not use volatile liquids, such as paint thinner or benzene, because they may damage the plastic case.
Keep your tablet and tools in a clean, dry place and avoid extremes in temperature. Room temperature is
best. Also, your tools and tablet are not made to come apart. Twisting the pen case can break the pen.
Taking apart the product will void your warranty.
Important: Take care to never spill liquids onto the tablet or input tools. Be especially careful of getting the
tablet or tool buttons (including the pen tip and eraser) wet – they contain sensitive electronic parts that will
fail if liquids enter them.
Important: When replacing the tablet battery,
be careful not to drop it on hard surfaces.
The battery can be damaged internally when
dropped, and should be replaced even if
there is no obvious damage. This will help
prevent any future damage that could occur
to the tablet if the battery has been dropped,
is installed in the tablet, and then later
develops a short or leak while in the tablet.
Warning: See the safety precautions for
Lithium-Ion batteries.
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REPLACING THE PEN TIP
The pen tip (nib) will wear with normal use. Excessive pressure will cause it to wear sooner. Replace the
nib when it gets too short (less than 1 mm (0.04 inch)) or develops a flat point.
1. Unscrew the pen stand base to access the nib extraction tool and replacement nibs.
2. Clasp the old nib with the nib extraction tool, pair of tweezers, needle-nosed pliers, or similar
instrument and pull it straight out of the pen.
3. Slide the end of the new nib straight into the barrel of the pen. Firmly push the nib until it stops.
Note: Stroke nibs are spring-loaded, providing additional tactile feedback when you are working with the
Intuos4 pen or Airbrush. They are installed in the same manner as a standard pen nib.
Warning: Choking hazard. Prevent children from swallowing the pen nib or side switch. The pen nib
or side switch may accidentally be pulled out if children are biting on them.
To order replacement parts, see available parts and accessories.
Important: When the pen is not in use, place it in the pen stand or lay it flat on your desk. When the
optional Airbrush is not in use, lay it flat on your desk. Leaving the pen on the tablet can prevent the tablet
from switching off and cause the battery to discharge.
To maintain the sensitivity of your input tools, do not store them in a container where they will rest on their
tip or eraser.
If you find it inconvenient to use the desktop pen stand, you can also attach the pen holder to the tablet
and place the pen in the holder loop for safe-keeping.
Nib extractor
Replacement nibs
• 5 standard nibs, black
• 1 flex nib, white and black
• 1 stroke nib, white
• 3 hard felt nibs, gray
Pen nib 1 mm (0.04 inch) or less.
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UNINSTALLING THE SOFTWARE
Follow the appropriate procedure below to remove the Wacom tablet driver software from your system.
Important: When you remove the Wacom tablet software from your system, your Wacom tablet will no
longer operate with full tablet functionality but will continue to function as a mouse device.
Windows 7 and Vista: Click on the Windows START button and choose CONTROL PANEL. In the CONTROL
PANEL window, click on UNINSTALL A PROGRAM. In the dialog box that appears, choose WACOM TABLET.
Click UNINSTALL and follow the prompts to remove the tablet driver. (If prompted, enter your administrator
login name and password.) Be sure to restart your computer after uninstalling the software.
Windows XP or XP x64: Click START. In the start menu, select CONTROL PANEL. Then select ADD OR REMOVE
PROGRAMS. In the ADD OR REMOVE PROGRAMS window, choose WACOM TABLET and click on the REMOVE
button. Follow the prompts to remove the tablet driver. Be sure to restart your computer after uninstalling
the software.
Macintosh: From the GO menu, choose APPLICATIONS and open the WACOM TABLET folder.
Double-click on the WACOM TABLET UTILITY icon and select the TABLET SOFTWARE: REMOVE button.
Enter your administrator login name and password. After the removal is completed, click OK. Be sure to
restart your computer after uninstalling the software.
Note: To fully remove the Intuos4 Wireless tablet from your computer, you will need to delete the paired
connection from the Bluetooth devices control panel for your operating system.
MANAGING YOUR TABLET PREFERENCES
Use the Wacom tablet preferences utility to manage your tablet preferences for a single or multiple users.
For Windows, first close any open applications. Then open the utility by clicking the START icon and
selecting ALL PROGRAMS. Select WACOM TABLET and WACOM TABLET PREFERENCE FILE UTILITY.
• To remove preferences for the current user, click on the REMOVE button under MY PREFERENCES.
• To delete preferences for multiple users, click on the REMOVE button under ALL USER PREFERENCES.
Administrator rights are required to delete preferences for all users. Relaunch any currently open
tablet-aware applications that you may be running.
• To back up your preferences, click on the BACKUP... button under MY PREFERENCES.
• To restore preferences that you had previously backed up, click on the RESTORE... button under MY
PREFERENCES.
Be sure to carefully follow any prompts that may appear.
For Macintosh, open the main APPLICATIONS folder. Then open the WACOM TABLET folder and run the
WACOM TABLET UTILITY.
• To remove preferences, select CURRENT USER or ALL USERS. Then click on the REMOVE button.
Log out, then log back in. When the tablet driver loads it will create a new preferences file with the
factory defaults.
• To back up your preferences, select CURRENT USER or ALL USERS. Then click on the BACKUP... button.
• To restore preferences that you had previously backed up, select CURRENT USER or ALL USERS.
Then click on the RESTORE... button.
Be sure to carefully follow any prompts that may appear.
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CHANGING THE TABLET MODE OPTIONS
Within the control panel’s TABLET list, double-click on the tablet icon to display the TABLET dialog box.
The TABLET mode settings apply to all tools and applications.
INSTALLING MULTIPLE TABLETS
The TABLET list displays an icon for any supported tablet that has been detected on your system, and allows
you to select the tablet for which your changes will apply.
To add a new tablet, connect it to your computer. The system will automatically find the tablet and initialize
it. An icon for the tablet will then appear in the control panel.
Important: When installing additional tablets on Windows systems, please note that the eraser function
may not work in some applications when using the additional tablet(s). The eraser function will continue to
work correctly using the first tablet that was added to the control panel.
To remove one of multiple tablets from the driver, in the Wacom Tablet control panel select the tablet to be
removed and click on the [ – ] button next to the TABLET list.
• A tablet cannot be deleted from the control panel list unless it is attached to the computer.
• Note that you will need to restart your computer before you can again add the tablet to the driver.
STANDARD MODE is recommended for graphics
applications, and is the default condition.
Choose RECOGNITION MODE for the maximum data
rate. Required by some handwriting recognition
software. Supported only on Bluetooth
Specification v2.0 or later connections that support
the EDR (Enhanced Data Rate) protocol.
If desired, enter a new name to
be used for the tablet icon.
Select a tablet icon for which to
customize tool and application settings.
• The control panel will not launch
unless a supported tablet is
connected to the computer.
• Settings can only be viewed or
changed for an attached tablet.
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ADVANCED OPTIONS
Click on the Wacom Tablet control panel OPTIONS... button to access the advanced OPTIONS dialog box.
SIDE SWITCH MODE changes the
way you use the pen when
making right clicks or other click
functions. Select:
•H
OVER CLICK to perform click
functions without touching
the pen tip to the tablet
surface.
Hover click
Click tap
•M
OUSE HANDEDNESS options change the button orientation on the Intuos4 Mouse for right- or left-handed use.
• Use the EXPRESSKEY DISPLAY BRIGHTNESS options to set the brightness of the Touch Ring status LEDs and
ExpressKeys display on all connected Intuos4 tablets. When the slider is in the left-most position, the Touch
Ring status LED brightness is set to low, and the ExpressKeys display is off. See also optimizing the
ExpressKeys display.
The pen tablet power saving mode will automatically change the brightness of the Touch Ring status LEDs and
ExpressKeys display as follows:
•The P
RESSURE COMPATIBILITY check box should be checked if you are using graphics applications that only
support a maximum of 1024 levels of pressure (such as Adobe CS3, Corel Painter 9, and other older
applications). If not checked, the pen will feel overly sensitive when using these older applications.
• By default the SHOW WIRELESS TABLET BATTERY STATUS check box is set to display the Wacom icon in your system
task bar (Windows) or menu bar (Macintosh). Uncheck this box to remove the icon.
1 minute no user input: Low brightness
2.5 minutes no user input: No illumination, ExpressKeys display
Low brightness, Touch Ring status LEDs
Active user input: Returns brightness to set level
•CLICK & TAP to enable the
precise placement of click
functions. When selected,
you must first press the side
switch then touch the pen
tip to the tablet surface in
order to perform the click
function.
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OPTIMIZING THE EXPRESSKEYS DISPLAY
The pen tablet ExpressKeys display uses Organic Light-Emitting Diodes (OLEDs). Although the display has
been designed to provide reliable performance for many years, you may eventually notice a decrease in
luminosity for pixels that are lit over extended periods of time. To minimize the appearance of different
pixel brightnesses due to this effect, adjust the EXPRESSKEY DISPLAY BRIGHTNESS option to the lowest
comfortable light level. See advanced options for details.
Note: The power saving feature of the pen tablet will automatically dim the ExpressKeys display if there
has been no user input for 1 minute, and it will turn off the ExpressKeys display if the pen tablet has
been idle for 2.5 minutes.
USING APPLICATIONS INTEGRATED FOR TABLET CONTROL
Some software applications may be designed to directly control the pen tablet ExpressKeys or Touch Ring
function(s). When working in an application that has been integrated in this manner, the ExpressKeys or
Touch Ring may perform a different function than what is currently set in the Wacom Tablet control panel.
• When an ExpressKey is overridden by an application, the ExpressKeys display will automatically
update to show either the new function name or “Application Defined”. Some or all of the ExpressKeys
may be overridden, depending on the application.
• When an application overrides the Touch Ring, all Touch Ring functions are affected. If an application
overrides only one, two, or three of the available Touch Ring functions, the remaining function(s) are set
to SKIP.
• An integrated application will control the ExpressKeys or Touch Ring only when that application is
active and in the foreground. When you close that application (or select a new application pane to work
in), your Wacom Tablet control panel settings are returned to their previous state.
• To review the ExpressKeys or Touch Ring function settings for the current front-most application, set an
ExpressKey to SHOW SETTINGS and press the key at any time.
Applications that have been integrated in this manner will typically provide you with the opportunity to opt-
out or disable this functionality when first using your Wacom tablet with the application. See the
documentation provided with your application for any specific details on functionality and how to
customize or disable this feature.
If an automatic prompt or the application’s documentation does not describe how to disable this behavior,
you can use the Wacom Tablet control panel to create application-specific settings which will override the
behavior of the integrated application.
Important: If an application-specific setting has been created for an integrated application, setting an
ExpressKey or Touch Ring function to APPLICATION DEFINED will allow the integrated application to control
the function.
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USING THE OPTIONAL INTUOS4 MOUSE
The Intuos4 Mouse is cordless, battery free, and works on any Intuos4 tablet. The mouse is an optional
accessory, and product configurations may vary.
Important: When the Intuos4 Mouse is not in use, place it on your desk. Leaving an Intuos4 tool on the
tablet may interfere with screen cursor positioning when using other pointing devices, or may prevent your
computer from going to sleep.
See also customizing the mouse.
Fingerwheel
Can be rolled, or pressed for an additional button function.
• Roll the fingerwheel to scroll in most windows and applications.
Move the wheel forward to scroll up, and back to scroll down.
Front and rear buttons
These are set for FORWARD and
BACK functionality within your
Internet browser.
Right button
Displays a context menu when pressed.
Left button
This is the primary button used to CLICK and select.
The programmable mouse buttons can be
customized. The default button options are:
Left: CLICK
Right: RIGHT CLICK
Middle: MIDDLE CLICK
Front: FORWARD
Rear: BACK
• Press down on the wheel to perform a MIDDLE CLICK.
Tip: For Microsoft Office applications that support a
wheel mouse, press the CTRL key and move the
fingerwheel to zoom in and out.
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USING THE OPTIONAL AIRBRUSH AND ART PEN
The optional Intuos4 Airbrush works like the Grip Pen, but also includes a fingerwheel for an additional
degree of control. With proper software support, you can simulate realistic airbrushing. For example,
tilting the Airbrush can cause the spray pattern to elongate and feather out. Rolling the fingerwheel adjusts
the spray intensity, and pressure on the tip controls the brush size.
Hold the Airbrush with your thumb and middle finger. The fingerwheel should be in a convenient location
for you to roll it with your index finger. Tilt the Airbrush to find a comfortable position that allows you to
paint and draw with pressure sensitivity.
The optional Intuos4 Art Pen responds to the pressure, tilt, and rotation you apply to the pen.
Important: When the Airbrush or Art Pen is not in use, lay it flat on your desk. To maintain the sensitivity of
your tool, do not store it in a container where it will rest on its tip or eraser. Leaving an Intuos4 tool on the
tablet may interfere with screen cursor positioning when using other pointing devices.
See product information to learn more about which applications currently support the Airbrush fingerwheel
or Art Pen rotation. See ordering parts and accessories for information on where to purchase an Intuos4
Airbrush or Art Pen.
Side switch
The default settings are:
Windows: RIGHT CLICK
Macintosh: DOUBLE CLICK
Fingerwheel
Roll the fingerwheel backwards to increase ink
flow or brush size, and forward to reduce it.
Your index finger should operate the wheel
independently of the pressure you apply to the tip.
Eraser
Replaceable nib
The Art Pen supports 360 degrees of rotation around the
pen axis. As you draw within an application that
supports rotation sensitivity, simply twist the Art Pen to
create lines that narrow or broaden.
For example, while painting you can vary the rotation of a
non-circular brush to change the stroke thickness.
Depending on the brush shape characteristics you have
selected in your application, you can simulate calligraphy
pens, broad felt tip markers, and any other non-circular
brushes or tools.
Side switches
The default settings are:
Upper: DOUBLE CLICK
Lower: RIGHT CLICK
Eraser
Does not support rotation.
Replaceable nib
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PEN AND DIGITAL INK CAPABILITIES IN WINDOWS
Microsoft Windows 7 and Vista provide extensive support for pen* and touch input. When using the
professional pen tablet with a computer running Windows 7 or Vista, your experience is enhanced by
powerful note taking, handwriting recognition, fast navigation, and other digital inking options designed to
give you quick, intuitive results with the Intuos4 pen.
•Note taking
. Use your Intuos4 pen to jot notes and capture quick sketches in Microsoft Journal.
Journal simulates a physical notebook, but with the advantages of digital note taking – you can choose
from a variety of pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser
of your Intuos4 pen. Journal also includes a powerful search engine that can even locate your
handwritten content.
• Handwriting recognition. Because Windows 7 and Vista include powerful handwriting recognition
capabilities, you can use your Intuos4 pen to quickly enter handwritten information anywhere the
computer accepts typed input. You can convert your handwritten content to typed text at any time.
•Gestures
. Use your Intuos4 pen to make simple gestural movements on the tablet to trigger
customizable actions for navigation, editing, and other functions. To customize your gestures, select
the FLICKS tab in the PEN AND INPUT DEVICES control panel.
• Digital Ink in Microsoft Office 2007. Use your Intuos4 pen to full advantage with the enhanced digital
mark-up and inking tools available in Microsoft Office 2007 or later applications running on Windows 7
or Vista. Found on the REVIEW tab within applicable applications, these tools provide a consistent set of
inking options. For quick access, you can add specific inking tools to the Quick Access Toolbar located
at the top of each application.
To make the most of the pen in Microsoft Windows, be sure to study the documentation that came with
your system, including the Windows training tools and Tablet PC tutorial. You can access the Tablet PC
Pen Training from the START menu by choosing ALL PROGRAMS, TABLET PC, and TABLET PC PEN TRAINING.
Note: The following workarounds in the Wacom tablet driver improve drawing performance in Windows 7
and Vista:
• The Pen Flicks and ‘press-and-hold-to-right-click’ features are disabled in graphics applications using
the Wintab API.
• There is no pressure sensitivity in Journal and other Ink features when both the Flicks and ‘press-and-
hold-to-right-click’ features are disabled in the Vista PEN AND INPUT DEVICES control panel.
* Pen features supported in all versions of Windows 7 and Vista except Windows 7 Starter and Home Basic, and
Windows Vista Home Basic.
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ABOUT THE WINDOWS TABLET PC INPUT PANEL
The Windows 7 or Vista Input Panel enables you to use handwriting or an on-screen keyboard to directly
enter text with your Intuos4 pen. There are different ways to launch the Input Panel:
• Click on the Input Panel icon which appears when you move the screen cursor into a text entry area.
• Click on the Input Panel tab, located by default on the left edge of the display screen.
• Click on the Tablet PC Input Panel icon located on the Windows task bar. If the icon is not visible,
right-click on the task bar, select TOOLBARS, and TABLET PC INPUT PANEL.
To customize the Input Panel:
1. First open the Input Panel and then click on TOOLS in the menu bar.
2. Select OPTIONS to open the Input Panel Options dialog box.
3. Customize the Input Panel settings for the way you like to work.
To learn more about using your Intuos4 pen in Microsoft Windows and Office 2007 or later, study the
documentation that came with your system and Microsoft Office applications. Be sure to take advantage
of the Windows training tools, including the Tablet PC tutorial, available from Microsoft.
You can also visit our web site at www.wacom.com/vista for more information on working with your Intuos4
pen in Windows.
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PRODUCT SPECIFICATIONS
INTUOS4 WIRELESS TABLET (MODEL PTK-540WL)
Technology Electro-magnetic resonance
Function display 128 x 64 dot (x2), white
Active area (W x D) 203.2 x 127 mm (8.0 x 5.0 in)
Physical size (W x D x H) 363 x 253 x 15 mm (14.3 x 10.0 x 0.6 in), approximately
Weight 900 g (2 lb), approximately (with battery)
Aspect ratio 16 : 10
Coordinate resolution 200 lpmm (5080 lpi)
Accuracy, pen +/- 0.25 mm (0.010 in)
Accuracy, mouse +/- 0.5 mm (0.020 in)
Tilt range (all pens) +/- 60 degrees
Reading height 10 mm (0.39 in)
Maximum report rate 200 points per second, supported only on Bluetooth Specification v2.0 or
later connections that support the EDR (Enhanced Data Rate) protocol.
ExpressKeys stroke 0.25 mm (0.01 in), approximately
Communication interfaces Bluetooth wireless technology (Bluetooth 2.1 + EDR)
USB
Connector USB Type A to USB mini-B
USB cable length 2.5 m (8.2 ft)
Power requirements DC 5V, less than 500 mA, from primary USB port or powered USB hub
Battery Li-Ion battery pack, 3.7V, 1800 mAh
Connectivity Bluetooth wireless technology using HID protocol
Operating temperature 5 to 40 degrees C (41 to 104 degrees F)
Battery charging temperature 5 to 35 degrees C (41 to 140 degrees F)
Storage temperature -20 to +60 degrees C (-4 to 140 degrees F)
Operating relative humidity 30% to 80% non-condensing
Storage relative humidity 30% to 85% non-condensing
Certification and compliance FCC15B Class B, FCC 15C, CE, VCCI Class B, ICES-003, RSS-210,
NCC, BSMI, C-Tick, SRRC, KCC, FAC, GOST-R, Japan Radio Law, RoHS,
Chinese RoHS, Korean RoHS
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INTUOS4 GRIP PEN (MODEL KP-501E-01)
INTUOS4 MOUSE (MODEL KC-100)
The mouse is an optional accessory, and product configurations may vary.
INTUOS4 AIRBRUSH (MODEL KP-400E-01)
The Airbrush is an optional accessory.
Pen tip travel 1.0 mm (0.04 in) or less
Pressure levels 2048 levels
Eraser tip travel 2.0 mm (0.08 in), approximately
Physical size (L x D) 156.5 x 14.9 mm (6.17 x 0.59 in)
Weight 17 g (0.60 oz), approximately
Physical size (L x D x H) 102.9 x 61.8 x 38.6 mm (4.05 x 2.43 x 1.52 in)
Weight 83 g (2.9 oz), approximately
Button stroke Less than 1.3 mm (0.05 in), approximately
Fingerwheel type Rotation, 24 steps per revolution
Pen tip travel 0.2 mm (0.008 in) or less
Fingerwheel travel 10 mm (0.39 in)
Fingerwheel resolution 1024 levels, approximately
Pressure levels 2048 levels
Eraser tip travel 1.5 mm (0.06 in), approximately
Physical size (L x W x D) 162.5 x 17.5 x 32.5 mm (6.40 x 0.69 x 1.28 in)
Weight 23.0 g (0.81 oz), approximately
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INTUOS4 INKING PEN (MODEL KP-130-01)
The Inking Pen is an optional accessory.
INTUOS4 ART PEN (MODEL KP-701E-01)
The Art Pen is an optional accessory.
INTUOS4 CLASSIC PEN (MODEL KP-300E-01)
The Classic Pen is an optional accessory.
Pen tip travel 0.2 mm (0.008 in) or less
Pressure levels 2048 levels
Physical size (L x D) 151.5 x 12.5 mm (5.97 x 0.49 in)
Weight 12 g (0.42 oz), approximately
Pen tip travel 1.0 mm (0.04 in) or less
Pressure levels 2048 levels
Eraser tip travel 2.0 mm (0.08 in), approximately
Barrel rotation 360 degrees
Physical size (L x D) 156.3 x 15.9 mm (6.16 x 0.63 in)
Weight 20 g (0.7 oz), approximately
Pen tip travel 1.0 mm (0.04 in) or less
Pressure levels 2048 levels
Eraser tip travel 2.0 mm (0.08 in), approximately
Physical size (L x D) 150.7 x 12.2 mm (5.94 x 0.48 in)
Weight 12 g (0.42 oz), approximately
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PRODUCT INFORMATION
To learn more about Intuos4, and about which software applications are currently tablet enhanced to
support the pressure sensitivity, tilt sensitivity, eraser, and other special functionality of your professional
pen tablet and tools, visit the Wacom web site for your region:
ORDERING PARTS AND ACCESSORIES
Your Intuos4 professional pen tablet is the ultimate master tool for creative professionals. The tablet,
combined with your Intuos4 Grip Pen and other available Intuos4 tools, enables you to paint more
intuitively, illustrate better, and edit imagery faster than ever before.
To expand the feature set of your Intuos4 product, look over the available parts and accessories described
on the following pages. Please note that not all parts and accessories are available in all regions.
To purchase parts and accessories, refer to the tablet Read Me file and see who to call for your region.
You can also do the following:
• To purchase parts and accessories in the USA or Canada, call 1.888.884.1870 (toll-free) or visit
Wacom’s web site at http://www.WacomDirect.com (USA only).
• To purchase parts and accessories in Europe, call +49 (0)180.500.03.75 or send an email to
spareparts@wacom.eu. Or, visit http://shop.wacom.eu. You can also contact your local dealer,
distributor, or technical support using the appropriate number for your region.
• To purchase parts and accessories in Australia, Singapore, Taiwan and Korea, please visit:
www.BuyWacom.com.au, www.BuyWacom.com.sg, www.BuyWacom.com.tw and
www.BuyWacom.co.kr, respectively.
• To purchase parts and accessories in other countries, please contact your local dealer or distributor.
USA, Canada, Central and South America http://www.wacom.com/productinfo
Europe, Middle East and Africa http://www.wacom.eu
Japan http://tablet.wacom.co.jp
Asia Pacific (English) http://www.wacom-asia.com
China (Simplified Chinese) http://www.wacom.com.cn
Korea http://www.wacomkorea.com
Taiwan http://www.wacom.com.tw
Thailand http://www.wacom-thai.com
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AVAILABLE PARTS AND ACCESSORIES
Intuos4 Grip Pen (KP-501E-01). Sensitive to pressure and tilt, the Grip Pen is an all-purpose
tool for drawing, erasing, and mouse operations. The easy-to-use DuoSwitch gives you two
programmable switch functions. The pressure-sensitive pen has an ergonomically waisted
grip area, optimum weight and balance, and superior tip sensitivity, making it the most
natural freehand tool. Includes the following accessories: Pen stand, standard nib (qty 1),
stroke nib (qty 1), hard felt nib (qty 1), and flex nib (qty 1).
Intuos4 Mouse (KC-100). Cordless and battery free, the five button mouse is an ideal tool for
performing any task you may have done previously with a standard mouse. It includes an
integrated middle button and rolling fingerwheel that can be used for up and down scrolling,
or the button can be programmed for a variety of other actions.
Intuos4 Airbrush (KP-400E-01). A true digital airbrush, the pressure-sensitive Intuos4
Airbrush incorporates a pressure-sensitive tip and eraser, tilt sensitivity, and a fingerwheel
that provides an additional degree of control over the application of digital paint. Includes
the following accessories: Pen stand, standard nib (qty 1), stroke nib (qty 1), hard felt nib
(qty 1), and flex nib (qty 1).
Intuos4 Inking Pen (KP-130-01). This pressure- and tilt-sensitive drawing pen was created to
provide immediate feedback at your pen tip on the drawing as well as on your computer
screen. The pressure-sensitive Inking Pen comes with inking cartridges and two polyacetal
tips for inkless drawing. It has a pressure-sensitive tip, but no eraser and no side switches.
Includes the following accessories: Pen stand, standard nibs (qty 2), inking nibs (qty 3).
Note: When you purchase an Inking Pen, it comes with a polyacetal nib in the pen. Use the
nib extractor (silver ring) to gently remove the polyacetal nib from the pen. Then insert
one of the silver-colored cartridges that come with the Inking Pen. The cartridge tip
has a waxy coating that you will need to rub off before you can begin inking.
Intuos4 Art Pen (KP-701E-01). This specialty pen provides 360 degrees of barrel rotation
and, like the Intuos4 Grip Pen, is pressure and tilt sensitive. Combining these features with a
unique chisel-shaped nib makes the Intuos4 Art Pen the most realistic tool for emulating
brushes, markers, and calligraphic pens. Includes the following accessories: Pen stand,
chisel tipped nibs (qty 2), chisel tipped felt nibs (qty 2), bullet tipped nibs (qty 3), and bullet
tipped felt nibs (qty 3).
Intuos4 Classic Pen (KP-300E-01). This pen has the same feature set as the Intuos4 Grip
Pen, but with a slimmer profile that does not include a rubberized grip. Includes the
following accessories: Pen stand, standard nib (qty 1), stroke nib (qty 1), hard felt nib (qty 1),
and flex nib (qty 1).
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For order information, see ordering parts and accessories.
DESCRIPTION PART NUMBER
Replacement nibs for Grip Pen, Airbrush, or Classic Pen
Standard nib – firm, plastic nib, black, qty 5 ACK-20001
Stroke nib – spring loaded nib, more of a “brush-like” feel, qty 5 ACK-20002
Felt nib – softer nib for a “pencil or marker on paper” feel, qty 5 ACK-20003
Flex nib – a flexible, elastomeric nib, that provides a “higher
friction” feel, qty 5 ACK-20004
Felt nib, chisel tip, qty 5 ACK-20005
Nib set, for Art Pen ACK-20006
Pen grip, standard for pen use without side switch ACK-30003
Pen grip, thick bodied grip for pen use without side switch. ACK-30002
Intuos4 Grip Pen accessory kit. ACK-40001
Tablet battery (Li-Ion) ACK-40203
Personalization rings, for Grip Pen FUZ-A157
Tablet surface sheet replacements
Medium, standard ACK-10221
Medium, clear ACK-10222
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RADIO AND TELEVISION INTERFERENCE
The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed
and used properly—that is, in strict accordance with Wacom instructions—it may cause interference with radio and
television reception.
FCC NOTICE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
You can determine whether the equipment is causing interference by disconnecting it from your computer. If the
interference stops, it was probably caused by the equipment.
If the equipment does cause interference to radio or television reception, you may be able to correct the interference
by using one or more of the following measures:
• Rotate the television or radio antenna until the interference stops.
• Move the equipment farther away from the television or radio.
• Plug the equipment and computer into an outlet that is on a different circuit from the television or radio.
If necessary, consult your Wacom dealer or an experienced radio/television technician for help.
Changes or modifications to this product not authorized by Wacom could void the FCC Certification and negate your
authority to operate the product.
FCC RF Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users
must follow the specific operating instructions for satisfying RF exposure compliance. This equipment must not be
co-located or operating in conjunction with any other antenna or transmitter.
See also Industry Canada (Canada only) and CE declaration.
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INDUSTRY CANADA (CANADA ONLY)
Industry Canada, Class B
“This Class (B) digital apparatus complies with Canadian ICES-003”
“Cet appareil numérique de la classe (B) est conforme à la norme NMB-003 du Canada.”
CE DECLARATION
The Intuos® 4 Wireless digitizing tablet, model PTK-540WL, has been tested and found to comply with the following
harmonized European Norms:
• EN 55022: 2006/A1:2007
• EN61000-3-2: 2006
• EN61000-3-3: 1995/A1:2001/A2:2005
• EN55024: 1998/A1:2001/A2:2003
- EN 61000-4-2:1995/A1:1998/A2:2001
- EN61000-4-3:2006
- EN61000-4-4:2004
- EN61000-4-5:2006
- EN61000-4-6:2007
- EN61000-4-8:1993/A1:2001
- EN61000-4-11:2004
• EN 60950-1: :2006
• EN 300 328 :V1.7.1
• EN 301 489-1:V1.8.1,-17:V2.1.1
Based on the results of these tests, Wacom declares that the above mentioned devices conform to Article 10.1 of the
European Council EMC Directive 2004/108/EC, LVD Directive 2006/95/EC and to the R&TTE Directive 1999/5/EC and
indicates this conformity by the CE-sign on each device.
The device must be installed and operated always in strict accordance with the instructions given in this handbook.
Any changes or modifications to this product that were not specifically authorized by Wacom will invalidate this
declaration.
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PRECAUTIONS
Warnings
Safety precautions for Lithium-Ion batteries
Cautions
WARNINGS
• Do not place or leave the pen tablet or input tool(s) within reach of children. If your product is used improperly
there is a potential for accident or human injury. Prevent children from swallowing the pen nib or side switch.
The pen nib, side switch, or other movable parts may accidentally be pulled out if children are biting on them.
Small parts, such as the pen nib or nib refills, pen side switch, or tablet pen stand, can be removed and
accidentally swallowed by children.
• Do not use the pen tablet in a facility control system that requires extremely high reliability. It may cause other
electronic devices to malfunction, or other devices may cause the pen tablet to malfunction.
• Power off your pen tablet in locations where/when electronic devices are not allowed. Because the pen tablet
may cause other electronic devices to malfunction in some locations where/when the use of electronic devices is
not allowed, such as within an airplane, be sure to turn off the pen tablet by moving the power switch to the off
position. For added security, turn off Bluetooth.
• Do not disassemble the pen tablet or input tool(s). Do not disassemble or otherwise modify the pen tablet or input
tool(s). Such action may cause heat generation, ignition, electrical shock, or other damage, including human
injury. Disassembly of the product will void your warranty.
• Take note of damaged cabling. If you notice that your pen tablet cabling is torn or otherwise damaged, there is a
potential for product malfunction, electrical shock, or fire. Stop using the product and contact your local
distributor or the Wacom customer support center for your region.
• Do not expose this product to water or other liquids. Take care to never spill liquids onto the pen tablet or input
tool(s). Exposing this product to water or other liquids may cause product malfunction or electrical shock. If the
product is exposed to water or other liquids, turn tablet off by moving the power switch to the off position. If your
product is equipped with a power cord, unplug the cord from the wall outlet. When the tablet is connected using
the supplied USB data cable, unplug the USB connector. Power down your computer. Then disconnect any
other cables that may remain between the pen tablet and your computer. Remove the tablet battery. Stop using
the product and contact your local distributor or the Wacom customer support center for your region.
• Do not insert foreign material into the USB port or any other opening of this product. If a metal object or foreign
material is inserted into a port or other opening of this product, it may cause the product to malfunction or burn
out, or cause electrical shock.
See also safety precautions for Lithium-Ion batteries and cautions.
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SAFETY PRECAUTIONS FOR LITHIUM-ION BATTERIES
Always follow proper use and handling of the tablet battery:
• Do not abuse the battery in any manner. Puncturing, crushing, heating, exposure to water or fire, disassembly,
shorting the terminals, or other types of abuse may cause the battery to explode or ignite, and potentially cause a
fire or personal injury.
• Use only the correct battery provided by Wacom and be careful not to drop it on hard surfaces. The battery can
be damaged internally when dropped, and should be replaced even if there is no obvious damage. This will help
prevent any future damage that could occur to the tablet if the battery has been dropped, is installed in the tablet,
and then later develops a short or leak while in the tablet.
• Do not use a battery that is visibly deformed in any manner. A deformed battery has the potential to rupture, or
generate heat, smoke, or fire.
• Do not attempt to install the battery backwards or reverse the polarity. If you do so, you may damage the tablet,
cause a fire, or personal injury may result.
• Only use a Wacom battery specified for your tablet. NEVER attempt to use or charge other battery types in your
tablet. Doing so may damage the tablet, cause a fire, or personal injury may result. Doing so will also void your
warranty.
• Do NOT attempt to charge the tablet battery with any power adapter that does not meet the specifications
required for your Intuos4 tablet. Doing so may damage the tablet, cause a fire, or personal injury may result.
Doing so will also void your warranty. You can charge the tablet by connecting it (using the provided USB cable)
to any powered USB port.
• Do not overcharge the tablet battery. Doing so may damage the tablet, cause a fire, or personal injury may result.
• If you will be traveling with your wireless tablet, be sure to check with the appropriate regulatory authority for any
air or travel restrictions that may apply to Lithium-Ion batteries.
• If the tablet becomes excessively warm or emits an unusual smell while the battery is charging, immediately
disconnect the USB cable (if in use) and shut down the tablet. The same applies if the tablet is connected to an
after-market power adapter. Contact Wacom Technical Support for assistance (see technical support options).
• If a Li-Ion battery is discharged below a certain minimum charge, it cannot be recharged. An internal protection
circuit within the battery prevents any charging once the voltage has fallen below a minimum safety level.
• Properly recycle the old battery in accordance with the battery manufacturer recommendations, and follow any
applicable warnings.
• Keep batteries out of the reach of children, and promptly recycle old batteries.
• When recycling the Li-Ion battery, do not carry it loosely in your pocket or in any container that may contain metal
objects. If transported improperly and metal objects come in contact with the battery terminals, the battery could
short, causing personal injury or fire. It is recommended that you cover the terminals with adhesive tape to
insulate them from possible contact with metal objects.
• If the battery should leak, do not get the fluid in your eye. If battery fluid does enter the eye, do not rub the eye.
Immediately rinse the affected eye with water and seek medical attention.
See also warnings and cautions.
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CAUTIONS
• Do not place or use this product on an unstable surface or workspace. Do not place this product on a shaky,
inclined, or vibrating surface. It may drop or fall off, causing damage to the product or human injury.
• When cleaning your pen tablet, power off the unit by moving the power switch to the off position and unplugging
the USB connector from between the pen tablet and your computer. Electrical shock may occur if you attempt to
clean this product when it is connected to your computer or to an after-market power adapter.
• Do not apply heavy stress to the pen tip, eraser, or side switch. It may shorten pen tip life or may cause the pen
to malfunction.
• If a distorted or bent pen nib is used, the pen tool may operate improperly. Therefore, do not apply excessive
force when using the pen.
• Using a pen nib other than one specifically designed by Wacom for your pen input tool may cause product
malfunction.
• Do not place metal objects on this product when it is in use. Metal objects placed on the pen tablet during use
may cause interference, improper operation, or product malfunction.
See also warnings and safety precautions for Lithium-Ion batteries.
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LICENSE AND WARRANTIES
(WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST)
SOFTWARE LICENSE
This legal document is an agreement between you, the end-user, and Wacom Technology Corporation (Wacom).
1. Grant of License. The enclosed product includes computer programs embedded in firmware and accompanying
diskette or CD-ROM (the “Software”). The Software is licensed, not sold, to you for use only with Wacom products
upon the terms of this license, and Wacom reserves any rights not expressly granted to you. Wacom grants to you a
non-exclusive right to use this copy of the Software in conjunction with a Wacom product at a single location.
2. Ownership of Software. Although you may own the product in which the Software is originally recorded, Wacom
retains ownership of the Software itself. You acknowledge that the Software is Wacom’s property, and contains
valuable confidential, unpublished information developed or acquired by Wacom at great expense, including data
processing algorithms, innovations and concepts. The Software is protected by copyright and other federal and state
laws. You agree to use your reasonable best efforts to protect the Software from unauthorized reproduction,
distribution, disclosure, use, or publication.
3. Copy Restrictions. Unauthorized copying of the Software is expressly forbidden.
4. Use Restrictions. You may not decompile, reverse assemble, disassemble or reverse engineer the Software.
5. Termination. This License is effective until terminated. This License will terminate automatically without notice from
Wacom if you fail to comply with any provisions of the License.
6. Miscellaneous. This License is governed by the laws of the United States of America and the state of Washington
except in Asia Pacific and by the laws of Japan for Asia Pacific.
LIMITED WARRANTY
Wacom warrants the product, to the original consumer purchaser, except for the Software and consumable items
such as the battery and pen nibs, to be free from defects in materials and workmanship under normal use and service
for a period of two (2) years, from the date of original retail purchase, as evidenced by a copy of the receipt and
registration with Wacom within 30 days of purchase.
The Software is licensed “as is.” Wacom makes no warranty with respect to its quality or performance. Wacom
cannot guarantee you uninterrupted service or the correction of any errors.
Upon discovery of a defect in the product, except in the Software, within the Warranty Period, you should contact
Wacom Technical Support via telephone, email, or fax to obtain an RMA (Return Merchandise Authorization) number
and instructions for shipping the product to a service location designated by Wacom. You should send the product,
shipping charges prepaid, to the designated service location, accompanied by the return authorization number, your
name, address and telephone number, proof of purchase date, and a description of the defect. Wacom will pay for
return shipping by United Parcel Service or by an equivalent service as chosen by Wacom.
Wacom’s sole obligation and entire liability under this warranty shall be, at Wacom’s option, either the repair or
replacement of the defective product or parts thereof of which Wacom is notified during the Warranty Period;
provided, however, that you are responsible for (i) the cost of transportation of the product to the designated service
location and (ii) any loss or damage to the product resulting from such transportation.
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Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from
accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored other
than in accordance with Wacom’s storage instructions.
Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used in connection with the
sale of the product, shall not be construed as an express warranty that the product will conform or comply with your
requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER WARRANTIES MADE BY
WACOM ON THIS PRODUCT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY WACOM, ITS
DEALERS, DISTRIBUTORS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE
THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE.
WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF WACOM’S EXPRESS
WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NEITHER WACOM NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR
DELIVERY OF THIS PRODUCT SHALL BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF
BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT,
EVEN IF WACOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
In the event that any of the above limitations are held unenforceable, Wacom’s liability for any damages to you or any
party shall not exceed the purchase price you paid, regardless of the form of any claim.
This Limited Warranty is governed by the laws of the United States of America and the state of Washington.
This Limited Warranty is valid for and only applies to products purchased and used inside the United States (and its
territories or possessions) and Canada.
WARRANTY SERVICE IN THE U.S.A. AND CANADA
To obtain Warranty service within the U.S. or Canada contact:
Wacom Customer Care Center
Phone: 1.360.896.9833
Email Inquiry form: http://www.wacom.com/productsupport/email.cfm
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WARRANTY ON SALES OUTSIDE OF THE U.S.A. AND CANADA
For products purchased or used outside of the United States and Canada, the warranty period is one (1) year from the
date of original retail purchase. Upon discovery of a defect in the product, except in the Software, within the Warranty
Period you should contact your local dealer or distributor. In all other respects the terms of the warranty as set forth
above apply to such sales.
Wacom Technical Support in Asia Pacific (except Japan and China)
Detailed Asia Pacific Limited Warranty policy and product registration may be found online at
http://www.wacom-asia.com
To obtain technical support or Warranty service within Southeast Asia, Oceania and Taiwan, please contact the
Wacom Customer Support Service.
Phone numbers can be found here: http://www.wacom-asia.com/support/contact
Should you have any questions about this Agreement, or if you desire to contact Wacom for any reason, please
contact in writing:
IN NORTH AND SOUTH AMERICA CONTACT: IN JAPAN CONTACT:
Wacom Technology Corporation Wacom Co., Ltd.
1311 SE Cardinal Court 2-510-1 Toyonodai
Vancouver, Washington 98683 Otone-Machi, Kitasaitama-Gun
U.S.A. Saitama, 349-1148
Japan
IN ASIA PACIFIC CONTACT: IN MAINLAND CHINA
(EXCEPT HONG KONG) CONTACT:
Wacom Co., Ltd. Wacom China Corporation
Harmony Tower 18F, 1-32-2 Hon-Cho, Unit 2807, 28th Floor, SK Tower,
Nakano-Ku, Tokyo 164-0012 No 6 Jia, Jianguomenwai Avenue,
Japan Beijing, 100022, China
E-mail: support@wacom.com.cn
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LICENCE WARRANTY CONDITIONS
(EUROPE, AFRICA AND MIDDLE EAST)
SOFTWARE LICENCE AGREEMENT
Important customer information
The scope of delivery of this product covers copyright-protected computer programs ("software"), which are the
inalienable intellectual property of WACOM Europe GmbH ("WACOM"). This software is an integral component of the
product and is also held on the associated data carrier. The software of WACOM and the associated rights of use are
not included with the purchase of this product from your retailer. WACOM grants you-the user-the right to use the
software exclusively in accordance with the conditions stipulated in this licence agreement. By purchasing this
product, you agree to the following licence conditions.
Conditions for using the software
WACOM issues the user with a personal, non-exclusive licence to use the software solely in connection with this
product and for the correct operation of the product. This licence may only be assigned to a third party in connection
with this product.
Use of this software includes the creation of permanent or temporary copies of the software by means of loading,
displaying, exporting, transferring or saving, for the purposes of exporting the commands and the data they contain or
for observing, researching or testing the software functions.
The customer may not license the software to a third party, lease, lend or in any other way provide access to the
software. The customer may not copy, change, transfer or edit the software without prior written agreement from
WACOM. The only exceptions to this are necessary procedures for creating a back-up copy and the scenarios
outlined in section 2.
The customer may not carry out any "reverse engineering", decompile or depacketise the software, or try by any other
means to discover the source code of the software. This restriction shall continue to apply after the termination of this
agreement. If the software contains interfaces to other programs that are not supported by WACOM, WACOM shall
provide the customer with the necessary information on request, as long as the customer can prove his right to use
the software and agrees to bear the copying and postage costs.
WACOM AND ITS SUPPLIERS CANNOT OFFER ANY GUARANTEE FOR THE PERFORMANCE OF THE SOFTWARE
OR FOR THE RESULTS PRODUCED THERE FROM. WACOM AND ITS SUPPLIERS OFFER NO GUARANTEES OR
ASSURANCES (EITHER EXPRESSLY OR IMPLICITLY, INCLUDING THOSE THAT MAY BE DERIVED FROM A
BUSINESS RELATIONSHIP OR FROM TRADE PRACTICE, OR FROM LEGAL PROVISIONS OR CUSTOMARY LAW)
WITH REGARD TO THE MARKETABILITY, FREEDOM FROM DEFECTS OF TITLE OR USEFULNESS OF THE
SOFTWARE.
WACOM AND ITS SUPPLIERS ACCEPT NO LIABILITY FOR DAMAGES, CLAIMS OR COSTS OF ANY KIND, NOR
FOR CONSEQUENTIAL DAMAGES, SECONDARY, ACCIDENTAL, INDIRECT OR PENAL DAMAGES, PARTICULAR
OR MISCELLANEOUS DAMAGES OR FOR DEMANDS OR INDEMNITY CLAIMS FOR REDUCED PROFITS OR
LOSSES. THIS SHALL ALSO APPLY IN THE CASE OF A REPRESENTATIVE OF WACOM BEING PREVIOUSLY
AWARE OF THE POSSIBILITY OF SUCH LOSSES, DAMAGES, CLAIMS OR COSTS, OR DEMANDS FROM THIRD
PARTIES.
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The existing limitations on liability shall not apply in the case of the assumption of explicit guarantees, or in case of
fraudulent behaviour on the part of WACOM, nor for damages arising from wilful or grossly negligent behaviour on the
part of WACOM, from damages leading to loss of life, personal injury or sickness or in the case of binding legal
provisions. For slight negligence, WACOM and its suppliers shall only be liable in the event of a breach of essential
contractual obligations. Liability when such an essential contractual obligation is breached is, however, limited to
damages typical to this type of contract, which WACOM must have determined at the conclusion of the contract
based on the known risks and circumstances at that time. Claims for reduced profits or expenses saved, indemnity
claims from third parties or claims for any other direct or consequential damages still cannot be asserted in this case.
The laws of the Federal Republic of Germany shall apply to this agreement. However, the applicability of the United
Nations Convention on Contracts for the International Sale of Goods is explicitly excluded. Krefeld is the sole place of
jurisdiction for all claims arising from this contractual relationship and all disputes between the parties resulting from
the formation, handling or termination of the contractual relationship, provided that the customer is a trader, a legal
entity under public law or a special fund under public law.
The jurisdiction agreement shall also apply for customers who do not have a general place of jurisdiction in Germany.
The jurisdiction agreement shall not apply if, due to legal provisions, a different sole place of jurisdiction must be
established for the case. Furthermore, WACOM is authorised to file a lawsuit against the headquarters of the
customer.
This licence constitutes the entire contractual agreement between the parties. It overrides all other verbal and written
contracts and agreements and may only be altered by means of a written and signed contract. Should one of the
provisions of these licence conditions be or become void, the validity of the other provisions shall not be affected, in
full or in part. Should a provision be invalid, the legally permissible regulation most closely resembling the invalid
regulation shall apply in its place.
LIMITED WARRANTY
WACOM guarantees to you, as the initial purchaser, that the product hardware, when used as intended, will remain
free from material defects and processing errors for a warranty period of TWO (2) YEARS and Cintiq products shall be
guaranteed for a warranty period of THREE (3) YEARS, commencing from the purchase date and provided that the
product was unused at the time of purchase. Defects in wear parts (e.g. pen tips) resulting from normal wear and tear
are exempt from the warranty. Furthermore, WACOM guarantees that the data carriers delivered with the product are
free from material defects and processing errors for a period of SIX (6) MONTHS from the date of purchase.
If the product-excluding any software-is discovered to be faulty it must be returned immediately to the place of
purchase in its original packaging within the warranty period together with your name, address and telephone number,
a description of the problem and a copy of the original receipt. The customer shall be liable for any possible damage
or loss of the product during transit for this purpose. Under the provisions of this warranty, WACOM only undertakes
to repair or replace the faulty product or parts at its own discretion, in cases where defects are proven and the
product is sent within the warranty period.
WACOM is not obligated to repair or replace the product if: (a) the damage to the product results from any accident,
misuse, improper use, negligence or unauthorised alteration or repair; (b) the product was not handled or stored
according to the instructions provided by WACOM; (c) the damage resulted from normal wear and tear; or d) the serial
number affixed by WACOM has been removed or rendered unintelligible.
If, when a claim made under this warranty is checked, it emerges that it is outside the permitted time period or is not
covered by the warranty or that the product is not faulty, the costs of any checks or repairs must be borne by the
customer.
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Any descriptions, drawings, specifications, samples, models, notifications or similar material provided in connection
with the purchase of the product cannot be taken as an explicit guarantee that the product corresponds to or fulfils
the customer's requirements.
If this product is faulty, the purchaser shall be entitled to assert legal claims against the vendor for liability due to
defects. These legal rights against the vendor are not limited by the existing warranty. The warranty grants the
customer many additional rights under the conditions stipulated in this text.
This limited warranty shall apply if the registered office of the vendor is in the EU or in Iceland, Norway, Jersey,
Switzerland, Russia, Ukraine, Croatia, Serbia, Tunisia, Turkey, Syria, Lebanon, Jordan, Israel, Egypt, United Arab
Emirates, Iran or South Africa.
The granting of this limited warranty is subject to the laws of the Federal Republic of Germany. However, the
applicability of the United Nations Convention on Contracts for the International Sale of Goods is explicitly excluded.
Krefeld is the sole place of jurisdiction for all claims arising from this contractual relationship and all disputes between
the parties resulting from the formation, handling or termination of the contractual relationship, provided that the
customer is a trader, a legal entity under public law or a special fund under public law.
The jurisdiction agreement shall also apply for customers who do not have a general place of jurisdiction in Germany.
The jurisdiction agreement shall not apply if, due to legal provisions, a different sole place of jurisdiction must be
established for the case. Furthermore, WACOM is authorised to file a lawsuit against the headquarters of the
customer.
Should one of the provisions of these limited warranty conditions be or become void, the validity of the other
provisions shall not be affected, in full or in part. Should a provision be invalid, the legally permissible regulation most
closely resembling the invalid regulation shall apply in its place.
If you have any questions about this agreement, or would like to contact WACOM for another reason, please contact
us by post at this address:
WACOM Europe GmbH
Europark Fichtenhain A9
47807 Krefeld
GERMANY
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GLOSSARY
Active area. The drawing area of the tablet where your Intuos4 tools are detected.
Application-specific settings. Intuos4 tool and tablet settings that have been customized for individual
applications. The Wacom Tablet control panel enables you to customize a tool to behave uniquely in
different applications. Application-specific settings are in effect whenever you use the application.
Aspect. The ratio between the vertical and horizontal dimension of the tablet or display.
Bluetooth. A standardized wireless technology and Specification. Manufacturers build Bluetooth wireless
technology into their products in order to create Bluetooth enabled devices, providing seamless voice and
data connections between a variety of wireless devices operating at short range to one another.
Click force. The amount of force you must apply to the pen tip for a click to occur.
Digital Ink. A broad category that typically describes handwritten content which as been created using
pen-based input on a computer. This handwritten content takes the form of sketches, ink mark-up, or
handwriting. The handwriting can optionally be converted to typewritten text or simply left alone for use in
its original format. Depending on your system and applications settings, the handwritten text you make
with digital ink can be converted on-the-fly or at another time.
Discoverable mode. An operational state in which a Bluetooth enabled device is available for discovery by
another Bluetooth enabled device.
Display Toggle. An Intuos4 feature that allows you to work with your tablet on all displays or on one display
at a time. Available only on multiple monitor systems. See working with Display Toggle for more
information.
Double-click assist. A function of the Wacom Tablet control panel that makes it easier to double-click by
setting the size of the double-click distance.
Double-click distance. The maximum distance (in screen pixels) that the cursor can move between clicks
and still be accepted as a double-click. Increasing the double-click distance makes double-clicking easier,
but may cause a delay in brush strokes in some graphics applications.
Double-click speed. The maximum time that can pass between clicks and still be accepted as a
double-click.
Eraser-aware application. A software application that has built-in support for the Intuos4 eraser.
These applications take advantage of the eraser in different ways, depending on what makes sense for the
application.
ExpressKeys. The customizable control keys located on your professional pen tablet.
ExpressKeys Left. A tablet ORIENTATION setting where the Touch Ring and ExpressKeys are oriented to the
left of the tablet.
ExpressKeys Right. A tablet ORIENTATION setting where the Touch Ring and ExpressKeys are oriented to
the right of the tablet.
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Fingerwheel. The control wheel on the Intuos4 Mouse and optional Airbrush.
Journal. A Microsoft Windows application that electronically simulates a physical journal pad, but with the
advantages of digital note taking. For example, you can create quick sketches and jot handwritten notes
that can be converted to text and sent on to colleagues for digital mark-up. Journal includes a variety of
pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser of your Intuos4 pen.
Additionally, your handwritten content is searchable within Journal.
Mapping. The relationship between your Intuos4 tool position on the tablet and the cursor position on the
monitor screen.
Modifier. Modifier keys include SHIFT, ALT, and CTRL for Windows, or SHIFT, CONTROL, COMMAND, and OPTION
for Macintosh. You can customize your Intuos4 tool to simulate a modifier key.
Mouse acceleration. A setting that allows you to adjust the screen cursor acceleration when your Intuos4
tool is in MOUSE MODE.
Mouse mode. A method for positioning the screen cursor. When you place an Intuos4 tool on the tablet,
you can move the screen cursor with a “pick up and slide” motion similar to using a traditional mouse.
This is known as relative positioning, and is the default setting for the Intuos4 Mouse. See also pen mode.
Mouse speed. A setting that allows you to adjust the speed at which your screen cursor moves when your
Intuos4 tool is in MOUSE MODE.
Nib. The replaceable pen tip.
OLED. Organic Light Emitting Diodes (OLEDs) are made up of semi-conductor polymers. OLEDs do not
need a background lighting to function, and thus have a lower power consumption and can be much
thinner than LCD panels.
Pairing. A method of creating a virtual cable link between two Bluetooth enabled devices. Pairing is the
process whereby Intuos4 and the computer discover one another for the “first” time.
Pen mode. A method of positioning the screen cursor. Wherever you place your Intuos4 tool on the tablet,
the screen cursor will appear at the corresponding point on the screen. This is known as absolute
positioning, and is the default setting for all Intuos4 pen tools. Also, PEN MODE allows you to quickly
position the screen cursor without having to first find it and then move it across the desktop. See also
mouse mode.
Pixel. The smallest unit of measure on your monitor screen.
Pressure sensitive. A quality of the Intuos4 pen tip and eraser that senses the amount of pressure being
applied. This is used to create natural-looking pen, brush, and eraser strokes in applications that are
pressure sensitive.
Pressure-sensitive application. Any application that supports pressure-sensitive input.
Proximity. The height above the tablet’s active area where the Intuos4 tools are detected.
See also positioning.
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Radial Menu. A hierarchical menu (in radial format). Each level of the menu consists of eight menu slices
which may contain various features and options to choose from. You can customize the buttons of your
Intuos4 tools or tablet to display this menu.
Screen cursor. The pointer on the display screen. Screen cursors come in different shapes (such as an
I-beam, arrow, or box), depending on which application you are running.
Tablet PC Input Panel (TIP). The Microsoft Windows Tablet PC Input Panel enables you to use your Intuos4
pen to create handwritten notes or work with an on-screen keyboard. The Input Panel dynamically
converts your handwriting to text. Information you create can then be inserted into other documents,
spreadsheets, or illustrations. See pen and digital ink capabilities in Windows.
Tilt sensitive. A quality of the Intuos4 pen tip and eraser that senses the amount of tilt between the
tool and tablet. This is used to create natural-looking pen, brush, and eraser strokes in applications that
are tilt sensitive.
Tool ID. A unique serial number in each Intuos4 tool. Some graphics applications, such as Corel Painter,
recognize Tool IDs and allow you to assign different settings and brushes to every Intuos4 tool (e.g., two
Grip Pens). Switching between the settings and brushes then becomes as easy as switching between the
two pens.
Touch Ring. The customizable control ring located on your professional pen tablet.
Transceiver. A radio device capable of both transmitting and receiving information.
USB. Universal Serial Bus. A hardware interface standard for connecting computer peripheral devices.
USB ports support hot-plugging, which allows you to disconnect a USB device without turning off your
computer.
Wintab. An interface standard used by Windows applications for receiving tablet information.
Intuos4 supports all Wintab-compatible applications under Windows.
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INDEX
About the manual 6
Accessories and parts
available 97
ordering 96
Active area, understanding 21
Adding a new tool 60
Airbrush
holding 90
replacing the tip 84
using 90
applications, using integrated 88
Application-specific settings 61
changing 62
creating 62
removing 62
Art Pen, using 90
Battery
activation 11
charging 11
life, information 82
management 10
replacing 83
status light 14
warnings 102
Bluetooth connection, optimizing 18
Button functions 51
Care, for tools and tablet 83
Cautions 103
CE declaration 100
Clicking, how to 26
Connecting wirelessly 15
Connection
optimizing 18
problems, troubleshooting 70
USB 18
Connection light 14
Control panel
features 34
lists 35
opening 33
tabs 35
Customizing
double-click 38
eraser feel 39
advanced 39
ExpressKeys 44
mouse 41
buttons 42
fingerwheel 42
pen 37
Radial Menu 57
tablet 43
ExpressKeys 44
Touch Ring 45
tablet to screen mapping 46
tilt sensitivity 41
tip feel 38
advanced 39
tool buttons 40
Touch Ring 45
Diagnostics 66
Display Toggle, working with 58
Double-click, customizing 38
Double-clicking, how to 26
Dragging, with pen 26
Drawing
with pressure sensitivity 28
with tilt 28
Driver downloads, obtaining 80
Environmental conditions 83
Eraser feel
advanced 39
customizing 39
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Erasing 29
Ergonomics 19
ExpressKeys
customizing 44
display optimization 88
testing 68
using 31
Eye-hand coordination exercise 29
FCC notice 99
Features
control panel 34
pen 10
power saving 13
tablet 8
Fingerwheel, mouse, using 89
Force proportions 50
Functions, button 51
General problems, troubleshooting 72
Holding
Airbrush 90
pen 24
Industry Canada notice 100
Information, product 96
Installing
multiple tablets 86
tablet 81
Linking, to computer 16
Macintosh-specific problems, troubleshooting 77
Mapping to multiple monitors 22
Mouse
buttons, customizing 42
customizing 41
fingerwheel
customizing 42
using 89
testing 69
using 89
Mouse Mode 47
Multiple
monitors, working with 22
tablets, installing 86
New tool, adding 60
Nib, replacing 84
Options, advanced 87
Ordering parts and accessories 96
Orientation, tablet 48
physical configuration 20
Parts and accessories
available 97
ordering 96
Pen
clicking with 26
customizing 37
double-clicking with 26
dragging with 26
drawing
with pressure sensitivity 28
with tilt 28
erasing with 29
features 10
holding 24
pointing with 25
positioning with 25
replacing the tip 84
side switch 27
testing 67
tip, replacing 84
using 23
Pen Mode 46
Pointing, with pen 25
Positioning, with pen 25
power management 10
Precautions 101
battery warnings 102
Cautions 103
Warnings 101
Preferences, managing tablet 85
Pressure sensitivity, drawing with 28
Product information 96
Proximity 25
Radial Menu
customizing 57
using 57
Removing application-specific settings 62
Screen area 49
Settings
changing application specific 62
creating application specific 62
removing application specific 62
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Side switch, using 27
Software
driver downloads 80
uninstalling 85
Specifications, product 93
Airbrush 94
Art Pen 95
Classic Pen 95
Grip Pen 94
Inking Pen 95
Intuos4 Wireless tablet 93
mouse 94
Tablet
area 50
battery activation 11
battery and power management 10
battery status light 14
charging the battery 11
connecting to your computer 16
customizing 43
ExpressKeys
customizing 44
testing 68
using 31
features 8
installation 81
mode options, changing 86
orientation 48
physical configuration 20
power saving features 13
preferences, managing 85
properties, working with 36
replacing battery 83
storing 83
testing 64
Touch Ring
customizing 45
testing 68
using 32
wireless connection light 14
working with 30
Tablet to screen mapping, customizing 46
Technical Support, contacting 79
Testing
ExpressKeys 68
mouse 69
pen 67
tablets 64
tools 66
Touch Ring 68
Tilt
drawing with 28
sensitivity, customizing 41
Tip feel
advanced 39
customizing 38
Tool buttons, customizing 40
Tools
testing 66
working with multiple 60
Touch Ring
customizing 45
testing 68
using 32
Troubleshooting
connection problems 70
general problems 72
Macintosh-specific problems 77
tables 70
Windows-specific problems 76
Uninstalling software 85
USB connection 18
Using
Airbrush 90
applications integrated for tablet control 88
Art Pen 90
ExpressKeys 31
mouse 89
pen 23
Radial Menu 57
Touch Ring 32
Wacom international offices 116
Warnings 101
Warnings, battery 102
Windows-specific problems, troubleshooting 76
Wireless connection 15
establishing 16
Wireless connection light 14
Work area, setting up 19
Working with Intuos4 23
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WACOM INTERNATIONAL OFFICES
WACOM TECHNOLOGY CORPORATION WACOM EUROPE GMBH
1311 SE Cardinal Court Europark Fichtenhain A9
Vancouver, WA 98683 47807 Krefeld
U.S.A. Germany
Telephone: +1.360.896.9833 Telephone: +49.(0)2151.3614.0
Fax: +1.360.896.9724 Fax: +49.(0)2151.3614.111
WACOM CO., LTD.
JAPAN MARKETING AND SALES DIVISION
WACOM CO., LTD.
ASIA PACIFIC MARKETING AND SALES
DIVISION
Harmony Tower 21F, 1-32-2 Hon-Cho, Harmony Tower 18F, 1-32-2 Hon Cho,
Nakano-Ku, Tokyo 164-0012 Nakano-Ku, Tokyo 164-0012
Japan Japan
Internet: http://tablet.wacom.co.jp Telephone: +81.3.5309.1513
Fax: +81.3.5309.1514
WACOM CHINA CORPORATION WACOM KOREA CO., LTD.
Unit 2807, 28th Floor, SK Tower 25th Floor DMC iaan Sangam 2nd Complex, 1653
No 6 Jia, Jianguomenwai Avenue, Sangam-dong, Mapo-gu, Seoul, Korea, 121-270
Beijing, 100022, China Korea
Internet: http://www.wacom.com.cn Telephone: +82.2.557.3894
Fax: +82.2.557.3895
WACOM AUSTRALIA PTY. LTD. WACOM SINGAPORE PTE. LTD.
Unit 8, Stage 1 Cumberland Green 3 Bishan Place
2-8 South Street Rydalmere CPF Bishan Building #06-08
NSW 2116 Australia Singapore 579838
Telephone: +61.2.9422.6700 Telephone: +65.6258.8640
Fax: +61.2.9420.2272 Fax: +65.6258.8697
WACOM TAIWAN INFORMATION CO., LTD.
Suite 605, 6th floor, No. 205 Tun-Hwa North Road
Taipei, 105 Taiwan
Telephone: +886.2.2712.2675
Fax: +886.2.2712.9789

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