Wayne Dalton Torquemaster 3663 372 Users Manual 320687 Rev7 7 16 2008

3663-372 to the manual a5efa5ff-7d72-413c-aaeb-7af67a339844

2015-01-05

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INSTALLATION INSTRUCTIONS AND OWNER’S MANUAL

for TORQUEMASTER®/
TORQUEMASTER® PLUS
Models: 3663-372
Installation Instructions
and Owner’s Manual

WARNING
PHOTOELECTRIC EYES ARE NOT REQUIRED ON
WAYNE-DALTON SERIES 9000 AND MODEL 5120
AND 5140 DOORS. ALL OTHER DOORS, WHICH DO
NOT HAVE PINCH-RESISTANT SECTION JOINTS,
REQUIRE PHOTOELECTRIC EYES TO PREVENT
POSSIBLE SEVERE OR FATAL INJURY.

USE OF THIS MANUAL
WHEN INSTALLING A NEW DOOR WITH AN IDRIVE®:
If you just ﬁnished installing a new garage door along with
an idrive® opener, then proceed with these instructions
beginning with Step 14 on page 21. If you were referred to
these instructions as part of a new door installation, then
proceed with these instructions beginning with Step 1 on
page 7.

IMPORTANT NOTICE!
To avoid possible injury, read the enclosed instructions carefully
before installing/operating this garage door opener. Pay close
attention to all warnings and notes. This manual MUST be attached
to the wall in close proximity to the garage door opener.
Copyright 2008 Wayne-Dalton Corp.

Part No. 320687

GARAGE DOORS & OPENERS
Rev 7 7/16/2008

HOW idrive® WORKS

1
3

2
1
3
idrive® mounts to the
counterbalance above door.

Lift cables raise door
from bottom.

Security arm manually locks
closed door.

MOUNTS ON THE WALL INSTEAD OF CLUTTERING THE CEILING

Package Contents

Opener

Key chain/Visor
Transmitter (2)

34
56
78
90

Operate

Mounting Bracket

Pr
e
H e ss
re

5 Button Wireless
Keyless Entry

Disconnect Cable

Deluxe Multi-function
Wireless Wall Station

Emergency
Disconnect Label
Disconnect Handle

Entrapment Label

“S” Hook
Disconnect
Handle Bracket

Security Light with
Diffuser

Lock Arm Assembly

Cable Clips (4)

Jumper
(Optional for Safety Sensors)

Installation DVD
Owner’s Manual

1/4” x 2" Hex Head Lag
Screws (2)

#6 x 7/8" Phillips Pan
Head Screws (4)

1/4” x 1-1/2" Hex Head
Lag Screws (4)

#6-20 x 1/2" Phillips
Pan Head Screw (1)

#6-32 x 3/4" Phillips Pan Head
Screw (1)
(For Light Fixture)

5mm x .8mm x 12mm
Phillips Pan Head Screw (1)
(For Lock Arm)

Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need.
You can reach us Toll Free at 1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com

PRE-INSTALLATION INSPECTION OF YOUR GARAGE DOOR
PRIOR TO TORQUEMASTER® IDRIVE® INSTALLATION
Congratulations, you have just purchased one of the world’s safest garage door openers! By
design, this opener will detect obstructions and reverse rather than force the door through
obstructions. To ensure your new idrive® opener works as intended, your garage door must be
installed and balanced properly.
WHEN INSTALLING A NEW DOOR WITH AN IDRIVE®:
If you just finished installing a new garage door along with an idrive® opener, then proceed with
these instructions beginning with Step 14 on page 21. If you were referred to these instructions
as part of a new door installation, then proceed with these instructions beginning with Step 1
on page 7.
WHEN INSTALLING AN IDRIVE® ON AN EXISTING DOOR WITH TORQUEMASTER® OR
TORQUEMASTER® PLUS:
Before installing the idrive® opener, open and close you door manually to ensure that it
operates smoothly from top to bottom. A properly balanced door should not take a lot of effort
to open or close by hand. The door should stay in the open and in the closed position without
drifting down or creeping up. If a door opens fast going up, the door may need spring tension
reduced. If the door drops fast going down, the door may need spring tension increased.
If the operation of the door does not meet these criteria, you need to adjust the spring balance
per your door’s Installation Instructions and Owner’s Manual or call a professional installer to
make adjustments before installing idrive®.
If the door operates properly, check and record your Torquemaster® counterbalance spring
settings (for Torquemaster Plus spring settings, see warning tag(s) attached to the end
brackets or refer to your door Installation Instructions and Owner’s manual). Then proceed
with unwinding of the spring(s) for installation of your idrive®, carefully following the
instructions in the appropriate STEP R1 of your idrive® Installation Instructions and Owner’s
Manual. After the idrive® is installed on the Torquemaster® tube, rewind the Torquemaster® or
Torquemaster® Plus to the previously recorded settings.
Instruction manuals are available for download on www.wayne-dalton.com. Use the web site
to also find the location of your nearest professional dealer.
Check out the new idrive® installation video at www.wayne-dalton.com

Idrive® for Torquemaster®
http://www.wayne-dalton.com/idrive_TorqueMaster.asp

Look for this symbol.

PRE-INSTALLATION INSPECTION

CAUTION! Do not install this opener on your door unless
the following requirements are met.
Electrical outlet on
the ceiling is for
light/opener

Electrical outlet on the
wall is for opener

Mounting Surface

C
Torquemaster® Plus

Torquemaster®

1” Clearance for Motor

Torque Tube
End Bracket

Top of
Door

Pre-Installation
Inspection

EYES ARE NOT REQUIRED ON WAYNE-DALTON
WARNING PHOTOELECTRIC
SERIES 9000 AND MODEL 5120 AND 5140 DOORS. ALL OTHER
DOORS, WHICH DO NOT HAVE PINCH-RESISTANT SECTION JOINTS, REQUIRE PHOTOELECTRIC
EYES TO PREVENT POSSIBLE SEVERE OR FATAL INJURY.

CAUTION: DO NOT INSTALL THIS OPENER ON YOUR DOOR UNLESS THE FOLLOWING REQUIREMENTS ARE MET.
USE THE ILLUSTRATION ABOVE AS A VISUAL AID.
A. You must have a Wayne-Dalton Torquemaster® or Torquemaster®
Plus counterbalance system to install this opener (see A above).
B. The motor requires 1" of clearance above the top of the end
bracket for Torquemaster and 1-1/4” of clearance above the top
of the end bracket for Torquemaster plus.
C. Two electrical outlets are recommended for the idrive®
installation. One of these outlets needs to be located less than 6'
from the opener. The second outlet, for the light, can be located
at a position of your choice.
If, in the event that an electrical outlet is not located within 6' of
the opener, contact a local electrician for further options. As a
convenience, an electrical outlet is provided on the light fixture.
The 6’ opener cord can be used with this outlet.

D. Your door must not exceed 8' in height.
E. The idrive® opener will only work on sectional doors. Do not
install on one-piece doors.
F. Your garage door must be properly balanced (door must not be
heavy to lift, nor lift by itself).
G. Horizontal tracks should be raised 1" above level at rear of Track.
H. We do not recommend installing the idrive® opener on
Model 9700 door widths of 16’ - 18’.
I. Maximum door weight (without spring tension) must not
exceed 304 lb.

III

System Requirements
CAUTION TO REDUCE THE RISK OF INJURY, USE THIS OPENER ONLY WITH THE FOLLOWING DOOR MODELS:
WAYNE-DALTON
DOOR MODEL

WAYNE-DALTON
SPRING SYSTEM

9000 SERIES,
5120 & 5140
9000 SERIES,
5120 & 5140

Torquemaster®
Torquemaster® Plus
Torquemaster®
Torquemaster® Plus

TRACK (RADIUS)

PHOTOELECTRIC
SAFETY SENSORS

LOW HEAD
ROOM KIT

10",12",14",15"

Not Required

6" Low Head Room

Not Required

P/N 302883
Required

Door Models below require the use of photo eyes.
8000 SERIES or
other doors
8000 SERIES or
other doors

Torquemaster®
Torquemaster® Plus
Torquemaster®
Torquemaster® Plus

P/N’s 252118 or
301674 Required
P/N’s 252118 or
301674 Required

10",12",14",15"
6" Low Head Room

Not Required
P/N 302883
Required

Tools Needed

Power Drill

Phillips Head
Screwdriver

Flat Tip
Screwdriver

Tape Measure

Ratchet Wrench

7/16” Socket

7/16” Socket Driver

Safety Glasses

Pliers/Wire
Cutters

3/32” Drill Bit

7/16” Wrench

Pencil

Level

Locking Pliers

1/8” Drill Bit

3/16” Drill Bit

5/64” Drill Bit

Needle Nose Pliers

Vice Clamps

Step Ladder

Table of Contents

Pre-Operation...................................................................................... 21-32.

WARNING
INCORRECT INSTALLATION CAN
LEAD TO SEVERE OR FATAL
INJURY. FOLLOW THESE
INSTRUCTIONS CAREFULLY.
IMPORTANT SAFETY
INSTRUCTIONS

Operation ............................................................................................ 33-38.

READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS.

Maintenance ....................................................................................... 38.

Do not connect the opener to electrical power until instructed
to do so.

Install the entrapment warning label next to the wall station in
a prominent location. Install the emergency disconnect label
next to the emergency disconnect.

Remove all ropes and remove, or make inoperative in the unlocked
position, all locks connected to the garage door before installing the
opener.

Do not wear rings, watches or loose clothing when installing
or servicing a garage door system.

It is important that you install all the components supplied with the
idrive® opener, i.e., wall stations, safety sensors, etc. Use
of parts not supplied by Wayne-Dalton Corp. may cause the opener to
malfunction and create unsafe conditions.

Wear safety glasses for eye protection when installing or servicing the
opener or door.

Install opener on a properly balanced and operating garage
door. Have a qualified service person make adjustments/repairs
to cables, spring assemblies, and other hardware before
installing the opener. An improperly balanced door could
cause severe injury.

Where possible, install the opener seven feet or more above the floor.
Mount the emergency disconnect six feet above the floor.

Package Contents ............................................................................... I.
Pre-Installation Inspection ................................................................... II, III.
Tools Needed ...................................................................................... IV.
Important Safety Instructions .............................................................. V.
Retro-Fit Installations .......................................................................... 1-6.
idrive® for Torquemaster® Installation ................................................. 7-21.

Power Connection-Permanent Wiring Option........................................39.
Programming Wireless Wall Station(s) or Transmitter(s) to Opener...... 40.
Troubleshooting ................................................................................... 41-42.
Warranty ............................................................................................. 43.
Customer Service Number .................................................................. 44.
Drill Template.......................................................................................44.

Deﬁnition of key words used in this manual:

WARNING
INDICATES A POTENTIALLY HAZARDOUS SITUATION
WHICH, IF NOT AVOIDED, COULD RESULT IN SEVERE
OR FATAL INJURY.
CAUTION: PROPERTY DAMAGE OR INJURY CAN RESULT FROM
FAILURE TO FOLLOW INSTRUCTIONS.

IMPORTANT: REQUIRED STEP FOR SAFE AND PROPER DOOR
OPERATION.

NOTE: Information assuring proper installation of the door.

10. Locate the wall station: (a) within sight of door, (b) at a minimum
height of five feet, so small children cannot reach it, and (c) away from
all moving parts of the door.
11. After installing the opener, the door must reverse when it contacts a 11/2” high object (or 2 x 4 board laid flat) on the floor.
12. Installation and wiring must comply with local building and electrical
codes. Connect the power cord to a properly grounded outlet. Do not
remove the ground pin from power cord.

AFTER INSTALLATION IS COMPLETE, FASTEN
THIS MANUAL NEAR GARAGE DOOR.
PERFORM MONTHLY OBSTRUCTION TEST
AND MAINTENANCE AS RECOMMENDED. SEE
PAGES 31, 32 AND 38.

INSTALLATION NOTICE: If installing the idrive® opener on a door currently installed with Torquemaster® Plus counterbalance system,
start the installation with Step: R1 below. For Torquemaster® counterbalance system, start the installation with Step R1 on page 3.

Retro-Fit TorqueMaster® Plus
Retro-Fit Installation
Drum Wrap & End Bracket
Removal

Tools Needed:
Step Ladder
Flat Blade
Screwdriver

R2
Tools Needed:
Ratchet Wrench
5/8” Socket
3” Extension
Gloves
Step Ladder

IMPORTANT! RIGHT AND LEFT HAND IS
ALWAYS DETERMINED FROM INSIDE THE
BUILDING LOOKING OUT.
NOTE: Warning tag removed for illustration
clarity.
Starting on the right hand side, unlock the
drum wraps from the cable drums. Un-snap
hinged latch. PULL COUNTERBALANCE
CABLE SLIGHTLY OUTWARD FROM THE
JAMB to allow hinged latch to pass to the left
of the cable. Pry radially outward with a small
screwdriver on the three tabs (one at a time)
while maintaining pressure on drum wrap in
direction shown to remove. Repeat drum wrap
removal for left side.

After

Before
Tab x 3
Drum Wrap

Drum

Hinged Latch

Counterbalance
Cable

TORQUEMASTER® PLUS END BRACKET
(Right hand shown, left hand bracket symmetrically opposite)

Spring Tension Removal

END BRACKET

Counterbalance spring tension must be
relieved before removing any hardware.

WARNING

END BRACKET
PAWL KNOB
IN UPPER POSITION

PAWL KNOB
IN LOWER POSITION

A POWERFUL SPRING RELEASING ITS
ENERGY SUDDENLY CAN CAUSE SEVERE
INJURY.
Starting with the right hand side, ensure
pawl knob is in upper position. Place a
ratchet with a 5/8” socket on the winding
shaft.

NOTE: A 3” extension is also recommended

Ratchet Wheel

for added clearance from the horizontal
angle.

Pawl Knob In Upper Position

Pawl Knob In Lower Position
RATCHET PAWL

To remove spring tension, ensure the ratchet
and socket is set so that it will add tension
(counter clockwise) on the right hand side
and (clockwise) on the left hand side. Rotate
ratchet to relieve pressure between the pawl
and the ratchet wheel. Push in on the pawl
to allow the ratchet wheel teeth to pass by.

RATCHET WHEEL

Marks
Ratchet

NOTE: In the event of a broken spring, it
might not be necessary to unwind spring(s).
IMPORTANT! BE PREPARED TO HOLD THE
FULL TENSION OF THE SPRING.
Gently let the ratchet rotate upward, while
watching the number of teeth on the ratchet
wheel pass by the pawl. Remove 3/10 of a
turn (watch the 3 teeth of the ratchet wheel
pass the pawl). Release the pawl to allow it
to engage with the ratchet wheel. Repeat
this process until all spring tension has been
removed from spring(s). Cables should be
loose and the torque tube should be free to
rotate in either direction.

PAWL
Pawl
3” Extension

RIGHT HAND SIDE

Marks

Ratchet

IMPORTANT! SPRING(S) ARE FULLY
UNWOUND WHEN COUNTERBALANCE
CABLES HAVE NO TENSION.
IMPORTANT! DO NOT USE AN IMPACT GUN
TO UNWIND THE SPRINGS.

Pushing in on Pawl Causes
Ratchet Pawl to move away
from Ratchet Wheel, allowing
wheel teeth to pass by.

Pawl
3” Extension

LEFT HAND SIDE

End Bracket Removal

7/16” Socket
Driver

To remove end brackets, start with the right
hand end bracket and remove (1) 5/16”-18
x 3/4” carriage bolt, 3/4” washer and hex
nut; then the 5/16” x 1-5/8” hex head lag
screw holding the bracket to the jamb.

1/2” Wrench

Repeat for left hand end bracket.

Step Ladder

CAUTION: THE WINDING SHAFT MAY

Tools Needed:
Power Drill

RETRO-FIT TORQUEMASTER® PLUS

End Bracket
(Right Hand)

5/16” X 1-5/8”
Hex Head Lag

ROTATE WHEN REMOVING THE END
BRACKET AND GEAR.

5/16” - 18 X 3/4”
Carriage Bolt

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5/16”-18 Hex Nut

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UPPER

R4
Tools Needed:
Power Drill
7/16" Socket
Driver
Step Ladder

Center Bracket & Cable Drum
Removal

SIT

ION

Upp
er Pos
ition

Rat
che

Center
Bracket

Torque
Tube

To remove the cable drum/center bracket,
follow the steps below:

a. Remove the two 1/4" lag screws from
the center bracket. slide center bracket
to the right side of the torque tube.
Lift the right side of the torque tube up
and slide the cable drum and center
bracket off the end of the torque tube.
discard the center bracket.

a
b

1/4”
Lag Screws

b. Drape the cable drum over the flagangle
Splines

by the counterbalance cable and re-align
the groove in the winding shaft with the
round notch in the flagangle.

Groove
Winding Shaft

Once aligned, lower the winding shaft
and torque tube onto the flagangle.
Drum
Wrap

Repeat cable drum removal for left side.
After completing this step, continue with
Step R5 on page 5.

Round Notch

Cable
Drum

Flagangle

Retro-Fit TorqueMaster®

R1
Tools Needed:
7/16" Wrench
Power Drill
7/16"
Socket Driver
Step Ladder

Retro-Fit Installation
Spring Tension Removal

Drum
Wrap

Counterbalance spring tension must be
relieved before removing any hardware.

Cable
Drum

WARNING
A POWERFUL SPRING RELEASING ITS
ENERGY SUDDENLY CAN CAUSE SEVERE,
EVEN FATAL INJURY.
NOTE: Warning tag removed for illustration
clarity.

7/16”
Wrench
Lock Nut
Counter
Balance
Cable

Place door in the fully closed position and
remove drum wraps from cable drums (if
installed).

Winding
Bolt

7/16”
Socket Driver
Power
Drill

Using a 7/16" wrench, loosen lock nut on
the back of the end bracket. Using a power
drill (high torque/gear reduced to 1300 RPM
preferred), with a 7/16" socket driver,
unwind the right hand winding bolt counter
clockwise until the counter cover shows “0”
(zero). If the door has two springs, repeat
this process for the left hand side.

Worm
Gear

End Brackets
(Metal)

NOTE: A door with only one spring will not
have a counter assembly on the left hand
side.

NOTE: Spring(s) is/are fully unwound when
counterbalance cables have no tension.

CAUTION: DO NOT USE AN IMPACT GUN
TO UNWIND THE SPRINGS!

NOTE: It is recommended that cable drums
and end bracket assemblies get updated to
current designs for optimal performance.
current end brackets are made of metal
instead of plastic, and counter cover and
worm gears are made of grey plastic, instead
of black and white plastic. If new parts are
required, contact Wayne-Dalton customer
service.

R2
Tools Needed:
Flat Tip
Screwdriver
Step Ladder

Winding
Bolt

Counter
Cover

End Brackets
(Metal)

Right Hand Counter Removal

Counter
Gear

IMPORTANT! RIGHT AND LEFT HAND IS
ALWAYS DETERMINED FROM INSIDE THE
GARAGE LOOKING OUT.
Remove the counter cover. Slide a flat tip
screwdriver between the end bracket and
the counter gear.

Counter
Cover
Flat Tip
Screwdriver

Gently pull the counter gear away from the
end bracket. If the door has two springs,
repeat this process for the opposite side.

Tools Needed:
Locking Pliers

End Bracket Removal
To remove the end brackets, follow the
steps below starting with the right hand
end bracket first:

Phillips Head
Screwdriver

a. Remove the upper lag screw from the

Flat Tip
Screwdriver

b. Attach a pair of locking pliers to the

Power Drill
7/16” Socket
Driver
Step Ladder

RETRO-FIT TORQUEMASTER®

Locking
Pliers

End
Bracket

end bracket.
upper portion of the end bracket and
hold the end bracket steady while
removing the lower lag screw.
If present, remove and save the #10
phillips head screw.

Upper
Lag Screw
Lower
Lag Screw

a
c

#10 Phillips
Head
Screw

c. Holding the end bracket with the locking
pliers, carefully pry the end bracket from
the cable drum with a flat tip
screwdriver.

Cable
Drum

Repeat for left hand end bracket.

CAUTION: THE WINDING SHAFT MAY
ROTATE WHEN REMOVING THE END
BRACKET AND GEAR.

Flat Tip
Screwdriver

R4
Tools Needed:
Power Drill
7/16" Socket
Driver
Step Ladder

Center Bracket & Cable Drum
Removal

Torque
Tube

Center
Bracket

To remove the cable drum/center bracket,
follow the steps below:

a. Remove the two 1/4" lag screws from
the center bracket. Slide center bracket
to the right side of the torque tube.
Lift the right side of the torque tube up
and slide the cable drum and center
bracket off the end of the torque tube.
Discard the center bracket.

a
b

1/4”
Lag Screws
Counterbalance
Cable

b. Drape the cable drum over the flagangle
by the counterbalance cable and re-align
the groove in the winding shaft with the
round notch in the flagangle.

Winding
Shaft
Round Notch
in Flagangle

Flagangle

Once aligned, lower the winding shaft
and torque tube onto the flagangle.
Repeat cable drum removal for left side.
After completing this step, continue with
Step R5 on page 5.

Cable
Drum

9100 Top Bracket
Re-Install (If Necessary)

Tools Needed:

If installing an idrive® opener on an installed
9100 door, the top bracket and roller
location will have to be adjusted for the
opener to work properly.

Power Drill
7/16" Socket
Driver
Step Ladder

Loosen the (2) 1/4”-20 nuts from the top
bracket slide.
Remove the (4) 1/4”-14 x 5/8" self-tapping
screws from the top bracket.
Raise the top bracket to align the bottom
slots with the second set of holes in the
end cap.
Re-attach top bracket to the end cap with
the (4) 1/4”-14 x 5/8" self-tapping screws.

1/4” - 20
Carriage Bolts
and Nuts

Top Bracket Slide

Fasten a nail in the door jamb, between the
door and the track at the ends of each
section. Bend the nail over each section to
hold them in place.

Track

Nail

Remove the lag screws from the flagangle and
each jamb bracket. Using a 7/16" socket
driver, loosen the flange nut on the Top
bracket slide. Place a mark 1" up from one of
the tops of one of the jamb brackets. Raise
the track up and align the jamb bracket with
this line. With the track relocated, re-attach
the flagangle, end bracket, and jamb brackets
to the header and/or door jamb. Make certain
to maintain spacing between edge of door and
vertical track.

Nail Placement

Nail bent
over door
section
Nail

Jamb
Bracket

Track
Nail

NOTE: Pilot drill all lag screw locations.
5

(Door Section)

Tools Needed:
Level
1/2” Wrench
Step Ladder

RETRO-FIT INSTALLATIONS

8000/8100/8200 Track
Horizontal Track Height
Adjustment (If Required)

WARNING
FAILURE TO RE-ATTACH HORIZONTAL
TRACKS TO THE SUPPORT BEFORE
OPENING DOOR CAN CAUSE DOOR
TO FALL FROM OVERHEAD POSITION,
POSSIBLY CAUSING SEVERE OR FATAL
INJURY.
NOTE: Door must be in the fully closed

Perforated
Angles

position.
If the vertical track was raised then the
horizontal track will need to be adjusted.
Bolt

Remove bolt securing back of horizontal
track to the perforated angle and reposition
horizontal track UP 1” (25mm) from it’s
original position.

Re-attach the horizontal track to the
perforated angle with the same
bolt and nut.

Nut

Assemble bolt and nut from the direction
shown so bolt will extend inside of track.

R8
Tools Needed:
Power Drill
7/16" Socket
Driver
Step Ladder

Horizontal
Track

8000/8100/8200 Track
Top Roller Adjustment
(If Necessary)

#2 Hole

Remove the (3) self-tapping screws from
the top bracket.
Top
Strut

Align the top hole of the top bracket with
the #2 hole in the end cap and re-attach the
top bracket to the end cap with the same
three self-tapping screws. It may be
necessary to relocate the top strut (if
installed) to correctly place the top bracket
in its new location.
Re-align the top roller in the track by
moving top bracket slide out until door
section is straight up and down. Tighten the
flange nut.

Top
Bracket

Self-tapping
Screws

End Cap

Door Section

#2 Hole with
Self-tapping
Screw

Flange Nut

Repeat for opposite side.
Top Bracket
Slide
Self-tapping
Screws
Top
Strut

Top Roller

End Cap

Idrive® for Torquemaster®
Installation
Assembling Opener

Tools Needed:

IMPORTANT! RIGHT AND LEFT HAND IS

None

ALWAYS DETERMINED FROM INSIDE THE
GARAGE LOOKING OUT.

Sleeve has cam
shaped pattern

NOTE: Older versions of the torque tube
have a label applied on the right side that
the opener will not slide over. Check the
location of the label on the torque tube. If
your torque tube has the label located on
the right side, document the information on
the label, then remove it completely using
an adhesive remover or mineral spirits. If
your torque tube has the label located on
the left side, proceed with the following
instructions.

Left Hand Side
Torque Tube and
Bearing profiles
aligned

Motor

Align Torque Tube profile
with cam shaped profile

Lay the torque tube on the floor (inside
garage) in front of the door with the labeled
end to the left.
Look into the opener’s left side to ensure
the left hand bearing and the internal (black)
sleeve are aligned with the torque tube
profile.

IMPORTANT! HOLD OPENER BY THE MAIN

Right Hand End
of Torque Tube cam
shaped

BODY. DO NOT HOLD BY THE MOTOR.
Once aligned, slide the opener onto the
right hand end of the torque tube. As the
right end of the torque tube enters the
internal (black) sleeve, rotate the opener
back and forth slightly to help aid alignment.

Right Hand End of
Torque Tube coming
out of right hand side
of idrive.

Continue sliding the opener onto the torque
tube until the torque tube exits the opener
right hand bearing.

NOTE: Do not force the opener onto the
torque tube if misalignment occurs.
Continue sliding the opener to the center
of the torque tube.
Plug the motor power cord into the opener.
After completing this step, continue with
Step 2 on page 8 for Torquemaster® Plus;
Step 2 on page 10 for Torquemaster®.
Plug-in Motor
Power Cord

TorqueMaster® Plus Installation

2
Tools Needed:
Tape Measure
Step Ladder

Cable Drums
Drums come with drum wraps pre-installed
on them.

NOTE: If you have a Torquemaster®
counterbalance, skip this step and continue
with Step 2 on page 10. If you have a
Torquemaster® Plus counterbalance system,
complete Steps 2-3 on pages 8 and 9.

IMPORTANT! RIGHT AND LEFT HAND IS
ALWAYS DETERMINED FROM INSIDE THE
GARAGE LOOKING OUT.
Shake the TorqueMaster® spring tube
assembly gently to extend the winding shafts
out about 5" on each side. For single spring
applications, there will be no left hand spring
in the TorqueMaster® spring tube assembly.
®

Right Drum

TorqueMaster® Spring Tube
Assembly (Cam Peak Straight Up)

Counterbalance Cable

IDRIVE® FOR TORQUEMASTER® INSTALLATION

Lift the TorqueMaster spring tube assembly
and rest it on the top of the flagangles.

NOTE: Cable drums are marked right and
left hand. Cable drums and TorqueMaster®
spring tube assembly are cam shaped to fit
together only one way.

5”

1-1/2 Wrap Shown

Pre-wrap the Torquemaster® Plus cable
drum with the counter balance cable 1-1/2
wraps (see illustrations).

(Right hand cable drum shown, left hand cable drum is
symmetrically opposite)

To install the cable drum, slide the correct
cable drum over the winding shaft until the
cable drum seats against the TorqueMaster®
spring tube assembly.

Cam Peak
Straight Up

Splines
Groove

The winding shaft must extend past the
cable drum far enough to expose the splines
and the groove. Align the winding shaft
groove with the round notch in the flagangle.

Winding Shaft

Cable
Drum

For double spring applications, repeat for
opposite side.

Round Notch

For single spring applications, insert
the loose winding shaft into the left hand
cable drum prior to sliding the cable drum
over the TorqueMaster® spring tube
assembly.

Flagangle

Cam Peak
Straight Up

NOTE: On single spring applications, take
care in handling the loose winding shaft (left
side) so that it does not slide back into the
TorqueMaster® spring tube assembly.

Counterbalance Cable

Winding Shaft

Cable Drum
Groove
Splines

Loose Winding Shaft

33
Tools Needed:
Power Drill
7/16” Socket
Driver
1/2” Wrench

End Brackets

Splines

Right End
Bracket

Winding
Shaft

Disconnect Cable
Guide Hole

IMPORTANT! WARNING TAGS MUST BE
SECURELY ATTACHED TO BOTH END
BRACKETS.
End brackets are right and left hand. You
can identify the right hand end bracket by
the disconnect cable guide hole in the top
of the bracket.

Step Ladder

Warning Tag

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bracket onto the winding shaft so that the
grooves in the ratchet wheel fit onto the
winding shaft splines.

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Secure end bracket to the flag angle using
(1) 5/16”-18 x 3/4” carriage bolt, 3/4”
washer and hex nut; then secure to the
jamb with 5/16” x 1-5/8” hex head lag
screw.

End Bracket
(Right Hand)

Repeat for other end bracket.

NOTE: No ratchet wheel is required on the
left hand side for single spring applications.
Only an end bracket is needed.

5/16” x 1-5/8”
Hex Head Lag

5/16” - 18 X 3/4”
Carriage Bolt
3/4” WASHER

After completing this step, continue with
Step 4 on page 12.

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TorqueMaster® Installation

2
Tools Needed:
Step Ladder

Cable Drum/ Drive Gear
Installation

Torque
Tube

Groove

1/2 Wrap Shown

NOTE: If you just installed the
Torquemaster® Plus counterbalance,
continue with Step 4 on page 12. If you
have the Torquemaster® counterbalance
system, complete Steps 2-3 on pages 10
and 11.

Winding
Shaft

Counterbalance
Cable

Splines
Cable Drum

Flag Angle

Shake the torque tube gently to extend the
winding shafts out about 5" on each side.
For single spring applications, there will be
no left hand spring in the torque tube.
Lift the torque tube and rest it on the top of
the flagangles. Orient torque tube so that
back of opener is flat against header/
mounting surface.

Winding
Shaft Groove
align and seated
in ro

Winding
Shaft Groove

Round
Notch

Torque
Tube

Cable Drum

NOTE: Cable drums and torque tube are

IDRIVE® FOR TORQUEMASTER® INSTALLATION

cam shaped to fit together only one way.
Pre-wrap the Torquemaster® cable drum
with the counter balance cable 1/2 wrap
(see illustrations).
To install the cable drum, slide the cable
drum over the winding shaft until the cable
drum seats against the torque tube. The
winding shaft must extend past the cable
drum far enough to expose the splines and
the groove.
Align the winding shaft groove with
the round notch in the flagangle.
Repeat for opposite side for double spring
applications.

Left Hand Side

Groove

Single Spring Application

Round
Notch

Cable
Drum
Flagangle

For single spring applications, insert
the loose winding shaft into the left hand
cable drum prior to sliding the cable drum
over the torque tube.

Cable
Drum

NOTE: On single spring applications, take

Winding
Shaft Splines

care in handling the loose winding shaft
(left side) so that it does not slide back into
the torque tube.
Beginning with the right hand side, lubricate
entire circumference of the drive gear
with lubricating oil. Slide the drive gear onto
the winding shaft splines until it touches
the flagangle.

NOTE: On single spring applications,

Loose
Winding
Shaft

Torsion
Tube

Lubricating
Oil

Drive
Gear

Flagangle

Cable
Drum

no drive gear is required on the left side.

NOTE: If additional lubricating oil is
required “Dura-Lube Engine Oil Treatment”
is recommended.

Drive
Gear
Winding
Shaft

3
Tools Needed:
Power Drill
3/32” Drill Bit

End Bracket

IMPORTANT! WARNING TAGS MUST BE
SECURELY ATTACHED TO BOTH END
BRACKETS.

Phillips Head
Screwdriver

Slide the right hand end bracket over
the drive gear. Replace #10 phillips head
screw that was removed in Step R3. Secure
end bracket and the flagangle to the jamb
using (2) 5/16” x 1-5/8" lag screws.

Step Ladder

NOTE: Older end brackets may not have

7/16”
Socket Driver

Warning
Tag

End Bracket Installation

a hole needed for the opener’s emergency
disconnect cable. If the right hand end
bracket does not have a hole for the
disconnect cable, drill a 3/32" (3mm) hole
as shown prior to installing the end bracket.

5/16 x 1-5/8”
Lag Screws
#10 Phillips
Head
Screw
Flagangle

1/4”
1/8”

3/32” Hole

Install the right side counter gear, with
the missing tooth toward the outside and
away from the end bracket. Press the
counter gear onto the end bracket until
snaps engage.
Select the right hand counter cover and
align the hex of the counter cam with
the end of the winding shaft. Also, align the
“0” on the counter cover with the raised rib
on the end bracket. Press the counter cover
against the counter gear until it locks into
place.

Winding
Shaft Inside End
Bracket

Repeat for left hand side for double
spring applications.

Counter
Gear
Missing
Tooth

NOTE: No drive gear, counter gear or
counter cover is required on left hand side
for single spring applications. Only an end
bracket is needed.

Counter
Cover

IMPORTANT! AT THIS TIME DO NOT WIND
COUNTERBALANCE SPRINGS!
After completing this step, continue with
Step 4 on page 12.

Raised Rib

Hex of the
Counter Cam

11 Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need.
You can reach us Toll Free at 1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com

Tools Needed:
Power Drill
1/8” Drill Bit
7/16” Socket
Driver
Tape Measure
Step Ladder

Positioning Support Bracket
NOTE: idrive® must be installed on a solid
wood mounting surface.
Locate the mounting surface. The mounting
surface is a vertical board running directly
above the center of the door. Remove
(2) 1/4”-20 flange nuts from bottom
of opener.

Torque Tube
Support
Bracket

1/4” - 20
Flange Nuts

NOTE: Do not discard flange nuts.
Place the support bracket underneath
opener, to the right side of motor, centered
on mounting surface.
Using a tape measure, maintain equal
measurements between torque tube and top
of door at both ends and in center to ensure
torque tube is level. Once torque tube is
level, with idrive resting on support bracket,
drill 1/8” pilot holes for the lag screws.

1/4 x 1-1/2”
Lag Screws
(Header)
Top Of Door
Mounting
Studs

“X”

Now secure support bracket to the mounting
surface with (2) 1/4” x 1-1/2" lag screws.

“X”

5
Tools Needed:
Step Ladder

USING A TAPE MEASURE, MAINTAIN AN EQUAL MEASUREMENT “X” (TOP OF DOOR
TO BOTTOM OF TORQUEMASTER® TUBE) AT BOTH ENDS AND THE CENTER.

Mounting
Studs

Attaching Opener To
Support Bracket
Lift and slide the opener over the support
bracket, aligning the mounting studs with
the bracket slots. Loosely fasten to
mounting studs with the (2) 1/4”-20
flange nuts.

“X”

TOP SECTION

NOTE: If wood mounting surface is covered
with dry wall, use 1/4” x 2” lag screws.

IDRIVE® FOR TORQUEMASTER® INSTALLATION

Mounting
Surface

Bracket
Slots

Support
Bracket

Torque Tube

Alternately, the disconnect cable can be
pulled to allow motor to pivot up. This will
enable assembly of the support bracket to
the opener first, followed by leveling of the
torque tube and then attachment of support
bracket to mounting surface.

(2) 1/4”-20
Flange Nuts

NOTE: Do not tighten 1/4”-20 flange
nuts to opener studs at this time.
Remove the orange label holding the
antenna wire. Straighten antenna wire and
angle it 45 degrees to the right.

Antenna Wire
45° Angle

NOTE: Do not coil the antenna wire. This
will reduce the radio signal range.

Controls
Learn

Delete

Z-Wave enabled
®

what’s

OPENING

your world?
®

With Z-Wave
technology you can
control your lights,
thermostat and start
your morning coffee,
allwiththe single
touch of a button.
Find out more:
www.Wayne-Dalton.com/access
P/N 335982

6
Tools Needed:
Step Ladder
Pliers

Close “S” Hook

Attaching Disconnect Cable
Attach the loose disconnect cable (located in
opener hardware bag) to the opener with the
“S” hook. Close both ends of the “S” hook
with pliers, to lock assembly together with
pliers.

Torquemaster®

Right Side of
End Bracket

Thread the disconnect cable (behind the
counterbalance cable) through the hole in
the right hand end bracket, and remove all
slack between opener and right end
bracket.

Hole in
End Bracket

S-Hook

Disconnect
Cable

Hole in Right
End Bracket

Torquemaster® Plus

Hole in
End Bracket

S-Hook

Right Side of End
Bracket

Disconnect
Cable
Hole in Right
End Bracket

13 Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need.
You can reach us Toll Free at 1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com

7
Tools Needed:
Pencil
Tape Measure
Power Drill
1/8" Drill Bit
7/16” Socket
Driver

Mounting Disconnect
Handle Bracket
Mark a location on the right jamb, 6 feet
above the floor to mount the disconnect
handle bracket.
Pilot drill lag screw location using
1/8" drill bit.
Align top of the bracket with the mark.
Fasten bracket to the jamb with
(2) 1/4” x 1-1/2" lag screws.

6ft

IDRIVE® FOR TORQUEMASTER® INSTALLATION

1/4” x 1-1/2”
Lag Screws

Disconnect
Handle Bracket

8
Tools Needed:
Phillips
Head
Screwdriver
Wire Cutters
Flat Blade
Screwdriver

Attaching Disconnect Handle
NOTE: The motor must be in the fully down
position before setting handle position on
cable. Bring motor to the down position by
pulling the disconnect cable while pushing
the motor down. Insure opener disconnect
teeth are engaged before installing
disconnect handle. If motor is not fully down
when teeth are engaged, turn motor shaft
with screwdriver at back of motor counter
clockwise until motor is fully down.

Upper
Position

#6-20 x 1/2”
Screw

NOTE: Do not use power drill to assemble
set screw to handle.
Start the #6-20 x 1/2" screw into the
disconnect handle. Thread the disconnect
cable through the top of the disconnect
handle bracket and then the disconnect
handle.
Locate the disconnect handle in full upper
position of disconnect handle bracket.

Disconnect
Handle

Disconnect
Cable

Remove all disconnect cable slack between
the opener and the top of the disconnect
handle bracket. Tighten #6-20 x 1/2" screw
into the disconnect handle until snug, and
then tighten screw an additional 1 to 1-1/2
turns to secure disconnect cable to the
disconnect handle. Trim off excess cable
from bottom of the disconnect handle.

Disconnect
Handle
Bracket

CAUTION: PULL CABLE ONLY TAUT
ENOUGH TO REMOVE THE CABLE SLACK.
PULLING THE CABLE MORE COULD CAUSE
OPENER TO DISCONNECT FROM THE
TORQUE TUBE AND CAUSE FAILURE OF THE
DISCONNECT.

9
Tools Needed:
None

Manual operated position

Motor operated position

Disconnect Handle Usage
Apply emergency disconnect label next to
the mounted bracket. Use mechanical
fasteners if adhesive will not adhere.
Using the emergency disconnect, pull down
on disconnect handle and place it in the
manual door operated position (use
disconnect label for reference). Motor will
be rotated 90° from its packaged position.
If motor does not pivot 90°, see
troubleshooting section in this manual.

Emergency
Disconnect
Label

15 Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need.
You can reach us Toll Free at 1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com

Tools Needed:
Pliers/Wire
Cutter
Flat Tip
Screwdriver
Locking Pliers
Step Ladder

Cable Adjustments

Counterbalance Cable

Starting on the right hand side, rotate the
cable drum until the set screw faces
directly away from the header. Torque tube
cam peak should be pointing straight up.

Cam Peak
Straight Up
First
Groove

NOTE: Illustrations show the right hand
cable drum, left hand cable drum is
symmetrically opposite.

Right Hand Drum

Cut Cable Here

Set Screw

NOTE: Cable tension is set during the initial
door installation. If there is slack between
the counterbalance cable and the cable
drum or unequal tension between the right
and left hand counterbalance cables, the
counterbalance cables will have to be
readjusted. If there is no slack and cable
tension is equal, proceed to Step 11.

6”

Torquemaster® Plus
1-1/2 Wrap Shown

Counterbalance Cable
Cam Peak
Straight Up

Loosen the set screw no more than 1/2
turn. Using locking pliers, pull on the end of
the cable to remove all cable slack.
Check to ensure the cable is aligned and
seated in the first groove of the cable drum.
Snug the set screw, and then tighten an
additional 1-1/2 turns. Left side will be

adjusted in Step 12.

IDRIVE® FOR TORQUEMASTER® INSTALLATION

Torquemaster®
1/2 Wrap Shown

First Groove

Cut Cable Here

Right Hand Drum
Set Screw
Hole
6”

IMPORTANT! ENSURE THE CABLE IS
ALIGNED AND SEATED IN THE
APPROPRIATE GROOVE(S) OF THE CABLE
DRUM PRIOR TO WINDING SPRINGS.
Measure approximately 6” of cable, cut off
excess cable, tuck end into cable drum
(Torquemaster®) or insert end in hole of
cable drum (Torquemaster® Plus).

Securing Door
for Spring Winding

Tools Needed:

Place vice clamps onto both vertical tracks
just above the third roller. This is to prevent
the garage door from raising while winding
the springs.

(2) Vice Clamps

WARNING
FAILURE TO CLAMP TRACK CAN ALLOW
DOOR TO RAISE UNEXPECTEDLY,
RESULTING IN SEVERE OR FATAL
INJURY.

PLACE VICE CLAMPS
ABOVE 3RD ROLLER

TRACK

VICE CLAMPS ATTACHED
TO INNER
RAIL OF TRACK

TorqueMaster® Plus

Winding Spring(s)
NOTE: If you have a Torquemaster® counterbalance,

Tools Needed:

skip this step and continue with Step 12 on page 20.

5/8” Socket

NOTE: It is recommended that leather gloves be
worn while winding the TorqueMaster® Plus springs.

Ratchet Wrench
3” Extension
Step Ladder

PAWL KNOB
IN UPPER POSITION

WARNING
FAILURE TO WEAR GLOVES MAY CAUSE INJURY TO
HANDS.
See chart on page 19 for proper spring tension setting.
Double check to ensure the counterbalance cable is
aligned in the first and second groove of the cable
drum, as shown in Step 10.
There are two methods for counting the spring turns
as you wind. One method is to identify the black tooth
on the ratchet wheel inside of the end bracket. When
the wheel makes one revolution and the tooth returns
to its starting point, one turn has been made. The other
method is to make a mark on the winding shaft (or
socket) and end bracket, and count your turns in this
manor.

Pawl

IDRIVE® FOR TORQUEMASTER® INSTALLATION

Pawl Knob In Upper Position

IMPORTANT! PAWL KNOB MUST BE IN UPPER
POSITION TO ADD/ REMOVE SPRING TURNS. AFTER
ADDING / REMOVING SPRING TURNS, PAWL KNOB
MUST BE PLACED BACK IN LOWER POSITION.
Beginning with the right side, place a mark on winding
shaft (or socket) and end bracket. Turn pawl knob on
the end bracket to the upper position. Using a ratchet
with a 5/8” socket, wind the spring by rotating the
winding shaft counter clockwise, while watching the
mark on the winding shaft.

End Bracket

Ratchet
Mark

NOTE: A 3” extension is also recommended for added

3” Extension

clearance from the horizontal angle.
After 2-3 turns, remove the ratchet and adjust the
cable on the left side. Ensure the cable is in the first
and second groove of the cable drums as shown in
Step 10 and clear of any obstructions.

NOTE: Single spring applications require no spring

Pawl Knob

winding on left hand side, but need cable tension
adjusted.

IMPORTANT! ENSURE COUNTERBALANCE CABLE
TENSION IS EQUAL FOR BOTH SIDES PRIOR TO FULLY
WINDING SPRING(S) TO APPROPRIATE NUMBER OF
TURNS. IF CABLE TENSION IS UNEQUAL, REFER TO
STEP 10.
See the Spring Turn chart.
For SINGLE SPRING applications, return to the right
hand side and continue winding the spring to the
required number of turns for your door or the number
record during the Pre-Installation Inspection on page II.
Place pawl knob in lower position.
For DOUBLE SPRING applications, place a mark on
the left hand winding shaft and end bracket. Place the
ratchet with 5/8” socket onto the left hand winding
shaft end.

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Winding Spring(s)
(Continued)

RECOMMENDED SPRING TURNS
Door Height

Spring Turns

To wind the spring, rotate the winding shaft clockwise,
while watching the mark on the winding shaft (or
socket). Rotate the winding shaft to the required number
of turns for your door or the number recorded during the
Pre-Installation Inspection on page II. Place ratchet pawl
in lower position. Then return to the right hand side and
wind the right hand spring to the required number of
turns or the number recorded during the Pre-Installation
Inspection on page II. Place ratchet pawl in lower
position.

6’-0”

6’-3”

14-1/2

6’-5”

6’-6”

6’-8”

15-1/2

6’-9”

15-1/2

IMPORTANT! DO NOT OVERWIND SPRINGS.

7’-0”

NOTE: Since total turns to balance door can deviate

7’-3”

16-1/2

7’-6”

7’-9”

17-1/2

8’-0”

from spring turn chart values by ± 1/2 turns,
adjustments to the recommended number of spring
turns may be required AFTER rear hangers assembly is
completed.

IMPORTANT! HOLD THE DOOR DOWN TO PREVENT IT
FROM RAISING UNEXPECTEDLY IN THE EVENT THE
SPRING WAS OVERWOUND AND CAUTIOUSLY REMOVE
VICE CLAMPS FROM VERTICAL TRACKS.

IMPORTANT! CAUTIOUSLY REMOVE VICE CLAMPS
FROM VERTICAL TRACKS. ADJUSTMENTS TO THE
RECOMMENDED NUMBER OF TURNS MAY BE REQUIRED.
IF DOOR RAISES OFF THE FLOOR UNDER SPRING
TENSION ALONE, THEN REDUCE SPRING TENSION UNTIL
DOOR RESTS ON THE FLOOR. IF THE DOOR IS HARD TO
RAISE OR DRIFTS DOWN ON ITS OWN, THEN ADD
SPRING TENSION. AN UNBALANCED DOOR CAN CAUSE
IDRIVE® OPERATION PROBLEMS.

IMPORTANT! IF YOU ARE INSTALLING THE IDRIVE®
OPENER ON A NEW GARAGE DOOR, REAR SUPPORTS
WILL NEED TO BE FABRICATED/ INSTALLED TO
SUPPORT THE HORIZONTAL TRACKS. REAR SUPPORTS
ARE CONSTRUCTED USING PERFORATED ANGLES, HEX
HEAD BOLTS/NUTS AND THEN THE MUST BE SECURELY
ATTACHED TO SOUND FRAMING MEMBERS WITH LAG
SCREWS. FOR DETAILED INFORMATION ON
CONSTRUCTING/ SUPPORTING THE REAR SUPPORTS,
REFER TO YOUR DOORS INSTALLATION INSTRUCTIONS
AND OWNER’S MANUAL.

Drum Wrap Installation

Tools Needed:

Un-snap the drum wrap hinged latch and rotate
down.

Step Ladder

PAWL KNOB
IN LOWER POSITION

Pawl Knob In Lower Position

Left
Cable
Drum

Last Rib

IMPORTANT: Pull the counterbalance cable away
from the header to clear the latch. Simultaneously
slide the drum wrap against the last rib of the drum
until the 3 tabs engage the third rib

Tabs

Drum Wrap
(Right Hand)

Groove in
Drum
Counterbalance Cable
Pull to clear latch

Hinged
Latch

3rd Rib
3 Catches

Re-engage the hinged latch by rotating upward
until a distinct snap is felt.
Confirm the catch is fully engaged by lightly
tugging on it.

Drum
Wrap

Counterbalance Cable

Repeat for the left hand side.
After completing this Step, continue with Step
14 on page 21.

Secure Hinged
Latch

TorqueMaster®

12
Tools Needed:
Power Drill
7/16" Socket
Driver
7/16" Wrench
Step Ladder

Setting Spring Tension

7/16”
Wrench

See chart below for proper spring tension setting.

Winding
Bolt

Beginning with the right hand side, ensure the
counterbalance cable is in the first groove of the cable drum.
NOTE: Apply light pressure to the canoe clip on counter
while winding springs.

Lock Nut

Using a power drill (high torque/gear reduced to 1300 RPM
preferred) with a 7/16" socket driver, carefully rotate right
hand winding bolt clockwise, until counter shows 2-3 turns.
This will keep the counterbalance cable taut while adjusting
the left hand side counterbalance cable.
Canoe Clip

Adjust left hand counterbalance cable tension (Refer to step
10).

NOTE: Single spring applications require no spring winding
on left hand side, but need cable tension adjusted.

Power
Drill

IDRIVE® FOR TORQUEMASTER® INSTALLATION

IMPORTANT! Ensure counterbalance cable tension is
equal for both sides prior to fully winding spring(s) to
appropriate number of turns. If cable tension is unequal,
refer to Step 10.

7/16”
Socket
Driver

See the Spring Turn chart.
Winding
Bolt

For SINGLE SPRING applications, return to the right hand
side and carefully rotate the winding bolt head clockwise
until the counter shows the correct number of turns for your
door or the number record during the Pre-Installation
Inspection on page II.
For DOUBLE SPRING applications, remain on the left
hand side and carefully rotate the winding bolt head
clockwise until the counter shows the correct number of
turns for your door or the number record during the PreInstallation Inspection on page II. Then return to the right
hand side and wind the right hand spring to the required
number of turns for your door or the number recorded
during the Pre-Installation inspection on page II.

15
.5

Counter
(Sample Setting)

Canoe Clip

NOTE: For 7’ high doors, 8’, 9’, 10’, 16’ or 18’
wide with windows, the recommended number of
spring turns is 15.

RECOMMENDED SPRING TURNS
Door Height

Doors 11’-11”
Wide or Less

Doors 12’ Wide or
Greater

After spring is wound, hold the lock nut (in back of end
bracket) stationary with a 7/16" wrench while rotating the
winding bolt clockwise until snug. Tightening of the lock nut
prevents spring from unwinding. Repeat for opposite side on
double spring Torquemaster® systems.

6’-0”

13-1/2

6’-3”

14-1/2

6’-5”

14-1/2

IMPORTANT! CAUTIOUSLY REMOVE VICE CLAMPS FROM

6’-6”

14-1/2

6’-8”

15-1/2

6’-9”

15-1/2

7’-0”

15-1/2

7’-3”

16-1/2

7’-6”

16-1/2

7’-9”

17-1/2

8’-0”

17-1/2

IMPORTANT! DO NOT OVERWIND.

VERTICAL TRACKS. ADJUSTMENTS TO THE RECOMMENDED
NUMBER OF TURNS MAY BE REQUIRED. IF DOOR RAISES OFF
FLOOR UNDER SPRING TENSION ALONE, THEN REDUCE UNTIL
RESTS ON FLOOR. IF IS HARD RAISE OR DRIFTS DOWN ITS
OWN, ADD TENSION. AN UNBALANCED CAN CAUSE IDRIVE®
OPERATION PROBLEMS.

IMPORTANT! IF YOU ARE INSTALLING THE IDRIVE®
OPENER ON A NEW GARAGE DOOR, REAR SUPPORTS WILL
NEED TO BE FABRICATED/ INSTALLED TO SUPPORT THE
HORIZONTAL TRACKS. REAR SUPPORTS ARE CONSTRUCTED
USING PERFORATED ANGLES, HEX HEAD BOLTS/NUTS AND
THEN THE MUST BE SECURELY ATTACHED TO SOUND
FRAMING MEMBERS WITH LAG SCREWS. FOR DETAILED
INFORMATION ON CONSTRUCTING/ SUPPORTING THE REAR
SUPPORTS, REFER TO YOUR DOORS INSTALLATION
INSTRUCTIONS AND OWNER’S MANUAL.

13
Tools Needed:
Step Ladder

Drum Wrap Installation
Drum
Wrap

Drum wraps (supplied with Torquemaster®
counterbalance systems) are identified as
right and left.
To install, place the drum wrap over the
cable drum and under the idrive® disconnect
cable. Align the outside flange over the
outside edge of the cable drum
and push the drum wrap down onto the
cable drum.

Outside
Flange

Cable
Drum

Drum
Wrap

Cable
Drum

14
Tools Needed:
Tape Measure
Power Drill
3/16” or
3/32" Drill Bit
Phillips Head
Screwdriver

Mounting Wall Station

WARNING
TO PREVENT POSSIBLE INJURY, INSTALL
WALL STATION OUT OF THE REACH OF
CHILDREN AND IN A LOCATION WHERE
THE DOOR CAN BE SEEN WHEN THE
OPENER IS ACTIVATED. DO NOT MOUNT
WALL STATION NEAR OR NEXT TO
GARAGE DOOR.
NOTE: For proper operation, mount the wall
station on a flat surface.
The wall station can be mounted to a NEMA
standard electrical device box or directly to
any wall surface. No wiring is required.

5’ Min

Select appropriate place to mount wall
station. To keep wall station out of the reach
of children, locate it at least five feet up
from the floor.

21 Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need.
You can reach us Toll Free at 1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com

Mounting Wall Station
(Continued)

Lower Screw Installation

Upper Screw Installation

If mounting to a NEMA electrical device box,
use machine thread screws provided in
place of the wood screws. No drilling is
required. If high voltage wiring is contained
in the box, a standard NEMA solid faceplate
must be installed between the box and the
wall station. If fastening into drywall or
concrete, use anchors provided. When
mounting to wood use a 3/32" drill bit and
the drilling template located on page 44.

Phillips
Head Screw

Drill the two 3/32” mounting holes using the
drill template. Drill 3/16" holes if using
anchors.
Install lower screw leaving 7/16" of the
screw exposed. Slide wall station keyhole
slot onto the lower phillips head screw. Wall
station should slide onto screw, providing a
snug fit. If necessary remove wall station
and loosen or tighten lower phillips head
screw until a snug fit is achieved.

7/16”

Keyhole
Slot

Once wall station is fitted on lower screw,
install upper screw. Do not over-tighten.

Phillips
Head Screw

CAUTION: OVER-TIGHTENING THE UPPER
SCREW COULD DEFORM PLASTIC CASE.

Wall
Station

Re-install the battery cover by first inserting
its top into the wall station then inserting
and securing its bottom.
Apply entrapment warning label in a
convenient location next to the wall station.
Use mechanical fasteners if adhesive will
not adhere.

NOTE: To slow blink rate or turn off the red

Lower
Clip

(2) AAA
Batteries

Entrapment
Label
Operate
Pr
e
H e ss
re
D

LED, refer to wall station operation page 34
“Backlit LED Light”.

PRE-OPERATION

Battery
Cover

Install two AAA batteries into the wall
station observing the polarity, (+) and (-),
of both batteries. After about three seconds,
the red LED will begin to blink momentarily
every three seconds.

Pr
e
H e ss
re

LED

Remove the battery cover (right-hand side
of wall station) by disengaging the battery
cover’s lower clip.

None

Operate
D

Tools Needed:

Installing Battery
To

16
Tools Needed:
Phillips Head
Screwdriver
Flat Tip
Screwdriver
Step Ladder

Installing the Light Fixture

WARNING
TO AVOID ELECTRICAL SHOCK
DISCONNECT POWER TO THE
RECEPTACLE AT THE FUSE/BREAKER
BOX, BEFORE PROCEEDING WITH THE
INSTALLATION OF THE LIGHT FIXTURE.
Receptacle Cover

IMPORTANT! THIS LIGHT FIXTURE HAS A
GROUNDING TYPE PLUG WITH A THIRD
(GROUNDING) PIN. THIS PLUG WILL ONLY
FIT INTO A GROUNDING-TYPE OUTLET. IF
THE PLUG DOES NOT FIT INTO YOUR
OUTLET, CONTACT A QUALIFIED
ELECTRICIAN TO INSTALL THE PROPER
GROUNDING TYPE OUTLET. DO NOT ALTER
THE PLUG IN ANY WAY.

Remove Screw

WARNING
TO AVOID ELECTRICAL SHOCK/FIRE, DO
NOT MOUNT THE LIGHT FIXTURE TO A
RECEPTACLE WITH A METAL FACE
PLATE.
IMPORTANT! GARAGE DOOR MUST
CLEAR LIGHT FIXTURE WHEN THE DOOR IS
IN THE OPEN POSITION.

The light fixture is designed to mount
directly to a standard 120V duplex
receptacle.
Remove the screw in the receptacle
cover. Holding receptacle cover in place,
insert light fixture into the receptacle that
has the ground hole farthest from screw
hole.

#6-32 x 3/4”
Phillips Pan Head
Screw

Secure light fixture to receptacle with a
#6-32 x 3/4” phillips pan head screw.
Install hole plug into the screw hole in the
light fixture.

Hole Plug

NOTE: For temperature protection, the
hole plug must be in place prior to using
the light fixture.

23 Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need.
You can reach us Toll Free at 1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com

17
Tools Needed:
Step Ladder

Power Outlet

Attaching Diffuser

Light Fixture

Screw a 75W (maximum) light bulb into
light socket and snap diffuser into light
fixture.

Mating Slots

When assembling diffuser, make sure all
three snap tabs are aligned and fully
snapped into the three mating slots of the
light fixture.
Turn receptacle power back on at fuse/
breaker box. The light should blink one
time when the power is turned back on.

Light Socket

75W (MAX)
Light Bulb
(Not Included)
Snap Tabs

NOTE: An accessory power outlet
receptacle (600 Watt Maximum) is
provided as part of the light fixture.
Diffuser

18
Tools Needed:
Phillips Head
Screwdriver
Step Ladder

Connecting Opener
Power Cord

Cable Clips
(Ceiling)

WARNING
TO REDUCE THE RISK OF ELECTRICAL
SHOCK, DO NOT CHANGE THE POWER
CORD PLUG IN ANYWAY.

#6 x 7/8
Wood Screws

Plug Into Nearest
Power Outlet

The opener can be permanently wired. To
permanently wire the unit, see Permanent
Wiring option on page 39.
Plug the end of the power cord into the
closest grounding type receptacle
Otherwise, contact a service person for
further options. Excess power cord length
must be routed and contained safely away
from any moving parts.
Disconnect
Cable

PRE-OPERATION

As soon as power is applied to the opener,
it should beep two times.

NOTE: Do not permanently attach power
cord to building!

NOTE: Use only the flexible cable clips
supplied with the opener.
Power Cord

No Interference
Between Power
Cord and
Disconnect Cable

Accessory Safety Sensors Installation
8000 Series Doors (Required) (Not Required
On 9000, 5120 & 5140 Series Doors)

Tools Needed:

NOTE (Per
(Per UL): Safety sensors are required

Tape Measure
Power Drill
3/16" Bit
7/16” Socket
Driver
7/16” Wrench
Pencil

Wall Mounting
Bracket

if opener is installed on a non-pinch resistant
door. If your door is a Wayne-Dalton 9000
series, 5120, or 5140 pinch resistant door,
skip this step and proceed with Step 22.

WARNING
PHOTOELECTRIC EYES ARE NOT
REQUIRED ON WAYNE-DALTON SERIES
9000 AND MODEL 5120 AND 5140 DOORS.
ALL OTHER DOORS, WHICH DO NOT HAVE
PINCH-RESISTANT SECTION JOINTS,
REQUIRE PHOTOELECTRIC EYES TO
PREVENT POSSIBLE SEVERE OR FATAL
INJURY.

a. Select and mark with a pencil, a suitable
mounting location no more than

5”

a
b

Door Jam

5 inches above the floor to the center line
of wall mounting bracket. The safety
sensors should be mounted as close to the
door track or inside edge of the door as
possible to offer maximum entrapment
protection. It is very important that both
wall mounting brackets be mounted at the
same height for proper alignment.

Wall Mounting
Bracket

5/16 x 1-1/2”
Lag Screw

Nut

IMPORTANT! BOTH WALL BRACKETS
MUST BE MOUNTED AT THE SAME HEIGHT
FOR PROPER ALIGNMENT.

Washer

b. Drill pilot holes, using a 3/16” drill bit.
Using two 5/16” x 1-1/2” lag screws,
permanently mount the wall mounting
brackets to both door jambs. In some
installations it may be necessary to attach
a wooden spacer to the wall to achieve the
required alignment.
Attach the “U” brackets to the wall
mounting brackets with 1/4”-20 x 1/2”
carriage bolts, washers and nuts.
Insert the bolts from the inside of the
“U” bracket and hand-tighten.

1/4”-20 x 1/2”
Carriage Bolt

U-Bracket

c. Attach the sending and receiving safety
sensors to the “U” brackets by inserting all
three tabs into the respective holes.

IMPORTANT! IDENTIFY WHICH SIDE OF THE
GARAGE DOOR IS EXPOSED TO THE MOST
SUNLIGHT. MOUNT THE SENDING UNIT (UNIT
WITHOUT LED) ON THE SIDE WHICH IS
EXPOSED TO THE MOST SUN. SUNLIGHT MAY
AFFECT THE SAFETY SENSORS, AND THIS
POSITIONING WILL HELP REDUCE THE
ADVERSE EFFECT SUNLIGHT MAY HAVE ON
THE SENSOR UNIT.

LED
Receiving
Unit

25 Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need.
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20
Tools Needed:
3/32” (2.5mm)
Max. Flat Tip
Screwdriver
Pliers/Wire
Cutters

Sensor Wire Installation
(Required on all 8000 Series and
other Non Pinch Resistant Doors)

Wire Routing

Uncoil wires from photoelectric sensors and route
wires up garage wall and along door header
towards the right side of the opener.
Route wires behind torque tube and tack wires in
place with insulated staples (not supplied). Take
care to run wires in a location where they will not
interfere with the operation of the door.
Do Not Staple Through Wire.

NOTE: If wires must be lengthened or spliced
use wire nuts or suitable connectors.
NOTE: Take care to run wires in a location where
they will not interfere with the operation of the
door and do not staple through wire.
Connect photoelectric sensors to the opener
terminal block on right side of the opener. Separate wire ends and strip about 1/2” of insulation
off each of the wire ends.
Insert a 3/32” (2.5mm) max. width ﬂatblade
screwdriver into the lower hole #1 of the
terminal block. Twist screwdriver to open wire
clamp in upper hole #1 of terminal block. Insert
both sender and receiver solid white wires into
upper hole #1 until the wires bottom out and
release screwdriver tension. Insert and twist
screwdriver in lower hole #2 and insert both
sender and receiver wires (white with black
stripe) into upper hole #2 until wires bottom
out and release screwdriver tension. Be sure to
observe polarity.

Insert wires
into upper
hole #1

Insert screw
driver into
lower hole #1

Insert wires
into upper
hole #2

White wires with
black stripe
Insert screw
driver into lower
hole #2

Once wires are connected, install jumper
through the front opener cover on to the pins
labeled PE.

IMPORTANT! KEEP SENDER/RECEIVER WIRES

Lightly pull on external wires to test for secure
connection. Check that the wires are stapled in
place and staples have not cut wire
insulation.

Jumper
installed

PRE-OPERATION

Solid white wires

AWAY FROM MOVING COMPONENTS.

RIGHT HAND SIDE VIEW OF OPENER
Pins labeled
“PE”

Jumper

VIEW OF THE OPENER FROM THE FRONT
Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need.
You can reach us Toll Free at 1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com

21
Tools Needed:
Pliers

Top View

Safety Sensor Alignment
Align the safety sensors by moving the
sending and receiving units in or out until
the alignment light on the receiving unit
comes on. The 1/4”-20 carriage bolt can be
loosened to move the safety sensor in or
out, as required. If you have difficulty
aligning the beams, check that both
mounting brackets are mounted at the
same height and remount if necessary.
Additional minor adjustments can be made
by slightly bending the mounting brackets.

Out

1/4”-20 Carriage
Bolts

Once the alignment light comes on, tighten
all bolts and mounting screws. Finish
securing all wires making sure not to break
or open any of the conductors. Loop and
secure any excess wire.
For this adjustment, bend
Bracket at wall mount
Top View

22
Tools Needed:
7/16” Wrench
Step Ladder

Securing the Opener
and Checking for Obstructions
With the emergency disconnect still in the
manual door operated position, manually
raise the door to the fully open position.
Then, manually lower the door to the fully
closed position verifying freedom of
movement and good door balance.
Tighten both 1/4”-20 flange nuts, securing
the opener to the support bracket.

NOTE: Good door balance and freedom of
movement are essential for proper opener
performance. If door is heavy to lift, hard to
close or if door sticks or binds in
the track, make proper adjustments now.

Support
Bracket

1/4” - 20
Flange Nuts

27 Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need.
You can reach us Toll Free at 1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com

23
Tools Needed:
Step Ladder

Programming Light Fixture

LED

Program Button

Press the red program button on the light
fixture. The LED on the light fixture will turn
on and remain on for 30 seconds
or until a opener is learned to the light
fixture. The incandescent lamp will also turn
on when program button is pushed.
Light Button

Operate
Pr
e
H e ss
re
D

Press the light button on the wall station.
This must be done within 30 seconds of
pressing the program button on the light
fixture. The light fixture lamp and LED will
blink three times to indicate successful
programming. The light fixture can now be
turned on and off from this wall station.

NOTE: In order to program the opener to
the light fixture, the installer must have the
wall station already programmed to the
opener.

24
Tools Needed:
None

Profile Routine
(Standard Upper Limit)

WARNING
TO AVOID INJURY, NO ONE SHOULD
CROSS THE PATH OF A MOVING DOOR!
The profile routine automatically sets the
door open and close limits and calibrates
obstruction sensing. During the profile
routine, the door will move up and down
twice.

NOTE: If an object such as a ceiling beam
obstructs the door from opening completely,
skip this step. Set a Custom Upper Limit, see
Step 25.

NOTE: The door must be in its fully closed
position and the disconnect handle must
be in the motor operated position (upper
position) to initiate the profile routine.

Profile
Button

NOTE: Profile routine will not run if safety

PRE-OPERATION

sensors are not aligned (only if required
installation).
Press and hold the profile button for
five (5) seconds. The opener will beep
twice, release the profile button, indicating
the activation of the profile routine. The door
will now move to the fully open position and
stop, beep twice and then the door will close
completely.
Next, the door will go through one more up/
down cycle. Once this is complete, the door
limits are set and the profile is complete.
NOTE: Upon successful completion proceed
to Step 26.

25
Tools Needed:
None

Profile Routine
(Custom Upper Limit)

WARNING
TO AVOID INJURY, NO ONE SHOULD
CROSS THE PATH OF A MOVING DOOR!
NOTE: If no obstruction interferes with a
standard upper limit, skip this step.

NOTE: The door must be in its fully closed
position and the disconnect handle must be
in the motor operated position (upper
position) to initiate the profile routine.

NOTE: Install profile will not run if safety
sensors are not aligned (Only if required for
your door).
Press and hold the profile button for
five (5) seconds. The opener will beep
twice, release the profile button, indicating
the activation of the profile routine.
When the door moves to the desired upper
limit, press and hold the Up/Down button on
the wall station until the door stops. Next,
the door will close completely. The Up/Down
button (when door is closed) can be
activated by pressing center of flip cover.

Up/Down
Button

Profile
Button

Next, the door will go through one more Up/
Down cycle. Once this is complete, the door
limits are set and the profile is complete.
Alternately, once an profile routine has been
successfully completed, disconnect door
and manually move to desired upper limit.
Re-connect door and press and hold the
profile button for five (5) seconds. The
door will close, open and close to complete
the profile routine with the new custom
upper limit.

NOTE: For a more precise location of the
custom upper limit, see “Customizing the
Settings” on page 37-38.

26
Tools Needed:
Flat Tip
Screwdriver
Step Ladder

Adjusting Detent

Detent Pin
Adjustment Screw

The amount of pressure the opener
uses to pivot the motor downward is
preset at the factory via the detent pin
adjustment screw.
Due to variations in door installations,
a detent pin adjustment may need to
be made in order to insure proper pivoting
of the motor.

IMPORTANT! FOR SYSTEM SECURITY:
THE MOTOR IS DESIGNED TO PIVOT DOWN
AFTER THE DOOR CLOSES COMPLETELY. IF
THE MOTOR DOES NOT PIVOT OR PIVOTS
TOO SOON, THE DETENT PIN ADJUSTMENT
SCREW MAY NEED TO BE ADJUSTED IN
ORDER FOR THE DOOR LOCK FEATURE TO
WORK PROPERLY.

29 Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need.
You can reach us Toll Free at 1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com

Adjusting Detent
(Continued)
a. If the motor does not pivot down, or only
pivots down partially, the detent pin is set
too hard.
Using a flat tip screwdriver, turn the
detent pin counterclockwise in 1/8
turn increments.
Operate the door to confirm adjustment.
Repeat procedure until motor pivots
to full down position when the door
is completely closed.

a
b

b. If the motor pivots down prematurely
(before the door is completely closed) or
if the motor is “slapping” too aggressively
against the top of the door, the detent pin
is set too soft.
Using a flat tip screwdriver, turn the
detent pin clockwise in 1/8 turn
increments. Operate the door to
confirm adjustment.
Repeat procedure until motor pivots
to full down position when the door
is completely closed.

27
Tape Measure
Step Ladder

NOTE: If you have a low headroom double
track system, skip this step and continue
with Step 28.

Mt. HOPE/
PENSACOLA
15” RADIUS
21-1/8”

PORTLAND
TRACK
20-3/4”

Mt. HOPE/
PENSACOLA
12” RADIUS
19-3/4”

Place the emergency disconnect in the manual
operated position, Motor will pivot to the up
position (see Step 9).
Insert the lock arm into the motor groove and
align with the proper hole depending on your
track radius. To determine the Wayne-Dalton
track radius being used, measure the length of
the flagangle and Torquemaster® end bracket
and compare to the diagram on the right (all
Portland tracks are stamped with radius on the
side of the track).
3

Lock
Arm
Position

Lock
Arm

Track Radius

Door Model

WD
WD
PO
PO

15”(380mm)
12”(305mm)
12”
10”

9700
8000, 9000
9000 Series
8000, 9000

12”

8000 Series

WD
PO

15”(308mm)
14”

8000, 9000
9000 Series

14”

8000 Series

Motor

Track Type
WD - Mt. Hope &
Pensacola
PO - Portland

PRE-OPERATION

Tools Needed:

Lock Arm Installation

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Motor
Groove

Lock Arm Installation
(Continued)
Once track radius has been determined,
secure the lock arm to the motor with
(1) 5mm x .8mm phillips pan head screw.

Lock Arm
Motor

NOTE: If unsure of track radius, begin with
lock arm in position 1.
After assembly of the lock arm, manually
raise and lower the door and verify that the
lock arm does not interfere with the door. If
there is interference between the door and
the lock arm, see Page 42 for lock arm
troubleshooting.

NOTE: Do not operate the door or opener if
there is interference between the lock arm
and the door.
Reconnect the door to the motor operated
position. Activate a motor operated up/down
cycle to confirm clearance.
5mm x 8mm
Phillips
Pan Screw

28
Tools Needed:
2 x 4 Board

Contact Obstruction Test
After installing the opener, the door must
reverse when it contacts a 1-1/2” high
object (or a 2 x 4 board laid flat) on the
garage floor.
Using the wall station, activate the door
to the fully open position.
Place a 2 x 4 board flat on the garage
floor, under the door path.
Activate the door to the closed position
with the wall station. Upon contacting the
2 x 4 board, the door should stop, then
reverse direction within two seconds and
travel to the full open position.
If the door does not respond to the
required tests, repeat profile routine Step
24 or 25, making sure the door is in the
fully closed position prior to activation.

Center Of Door

2 x 4 Laid Flat
On Floor

WARNING
IF OPENER DOES NOT RESPOND PROPERLY TO THESE TESTS (STEPS
28 AND 29), DO NOT USE DOOR UNTIL A QUALIFIED SERVICE PERSON
HAS MADE NECESSARY ADJUSTMENTS/REPAIRS, OR SEVERE OR FATAL
INJURY COULD RESULT FROM OPERATING THE DOOR/OPENER.

31 Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need.
You can reach us Toll Free at 1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com

29
Tools Needed:
6” Height Object

Testing the Safety Sensors
(If Installed)

WARNING
WHEN PERFORMING THIS PART OF THE
TEST, DO NOT PLACE YOURSELF UNDER
DESCENDING DOOR, OR SEVERE OR
FATAL INJURY MAY RESULT.
Starting with the door fully open, place
a 6” high object on the floor, in line with
sensors, one foot from the left side of
the door.
Activation of the opener with the wall
station Up/Down button should cause the
door to move no more than one foot, stop
and then reverse to fully open position.

12”
6”

12”

Repeat this test with the 6” high object
placed at the center of the door and then
one foot from the right side of the door.

PRE-OPERATION

The 6” high object, when placed on the
floor in line with sensors, while door is
closing, should also cause the door to
reverse.

❉

IMPORTANT SAFETY INSTRUCTIONS

WARNING
TO REDUCE THE RISK OF SEVERE
INJURY OR DEATH:
1. READ AND FOLLOW ALL INSTRUCTIONS.
2. Never let children operate or play with the door controls.
Keep remote controls away from children.
3. Always keep a moving door in sight and keep people and objects
away until it is completely closed. NO ONE SHOULD CROSS THE
PATH OF A MOVING DOOR.
4. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.
5. Test the Door/Opener monthly. The garage door MUST reverse on
contact with a 1-1/2” high object (or a 2 x 4 board laid flat) on the
floor. The door MUST also reverse when a 6” high object is placed on
the floor in line with safety sensors. If Door/Opener fails these tests,
have adjustments/repairs made immediately. Failure to make
adjustments/repairs may cause severe or fatal injury.
6. When possible, use the Emergency Disconnect only when the door is
in the closed position. Be very cautious using the Emergency
Disconnect when the door is open. Weak or broken spring(s) may
allow the door to fall rapidly, causing a severe or fatal injury.
7. KEEP THE GARAGE DOOR PROPERLY BALANCED. See the owner’s
manual included with the door. An improperly balanced door could
cause a severe or fatal injury. Have a qualified service person make
repairs to the cables, spring assemblies, and other hardware.
8.

SAVE THESE INSTRUCTIONS.

Door activation:
Upon activation by either the Wall Station Up/Down Button or
Transmitter, the door will move in the following manner:
1. If closed, the door will open. If open completely, the door will close. If
partially open, the door will close.
2. If closing, the door will stop, reverse, and return to the open position.
Next activation will close the door.
3. If opening, the door will stop. Next activation will close the door.
4. If an obstruction is encountered or an out-of-balance condition is
detected while the door is closing, the door will reverse, return to the
open position, and the opener will beep 3 or 4 times. The next
activation will close the door.
5. If an obstruction is encountered or an out-of-balance condition is
detected while opening the door, the door will stop. The next
activation will close the door.
6. When door is in motion any button on the wall station functions the
same as the Up/Down button.

WARNING
ALWAYS KEEP MOVING DOOR IN SIGHT AND KEEP PEOPLE AND
OBJECTS AWAY UNTIL IT IS COMPLETELY CLOSED. TO PREVENT A
SEVERE OR FATAL INJURY, AVOID STANDING IN A OPEN DOOR WAY
OR WALKING THROUGH THE DOORWAY WHILE THE DOOR IS
MOVING.

WARNING
NEVER LET CHILDREN OPERATE DOOR OR PLAY WITH THE DOOR
CONTROLS. KEEP REMOTE CONTROLS AWAY FROM CHILDREN.
FATAL INJURY COULD RESULT SHOULD A CHILD BECOME TRAPPED
BETWEEN THE DOOR AND FLOOR.

WARNING
KEEP THE GARAGE DOOR PROPERLY BALANCED. AN IMPROPERLY
BALANCED DOOR COULD CAUSE SEVERE OR FATAL INJURY. HAVE A
QUALIFIED SERVICE PERSON MAKE ADJUSTMENTS/REPAIRS TO
CABLES, SPRING ASSEMBLIES, AND OTHER HARDWARE.

Emergency Disconnect:

WARNING
THE EMERGENCY DISCONNECT SHOULD ONLY BE USED WHEN DOOR
IS CLOSED. USE EXTREME CAUTION IF OPERATING THE EMERGENCY
DISCONNECT ON AN OPEN DOOR. WEAK OR BROKEN SPRING(S) MAY
ALLOW THE DOOR TO FALL RAPIDLY, CAUSING SEVERE OR FATAL
INJURY.
The opener is equipped with an emergency disconnect that allows the
door to be moved manually and independently from the opener.
With the door closed, pull down on the disconnect handle and place the
handle under the lower section of the handle bracket. This motion
causes the motor on the opener to pivot upwards and the opener to
disconnect from the torque tube.
Releasing the disconnect handle from the lower section on the handle
bracket and returning the handle to its original position will reconnect
the opener to the torque tube.
NOTE: The motor will not pivot down completely when the handle is
released. After one motorized up/down door cycle, the motor will once
again pivot down, and all cable slack will be taken up. The garage door
is not secured from forced entry until the motor is back in the down
position.
Disconnect Label: The label is located next to the disconnect handle.
The label shows the handle in both the motor operated and manual
operated positions. View on the left side of the label shows the handle
position when the opener is engaged to the torque tube. The view on the
right side of the label shows the handle when the opener is disconnected
from the torque tube.

Operating the Wireless Wall Station

Up-Down Button:

Backlit LED Light:

Momentarily pressing the Up/Down button activates the door. If an
out-of-balance condition causes the door to stop while opening or
reverses the door while closing, apply constant pressure to the
Up/Down button until the door is fully open or closed. This will allow
the opener to move the door in an out of balance condition, until the
problem is corrected (see Troubleshooting). The Up/Down button
(when unit is closed) can be activated by pressing flip cover.

The red LED blinks intermittently to help you locate the wall station
in a dark garage. This blink rate can be changed for longer battery
life or can be turned off. The default blink rate is one blink every 3
seconds. For longer battery life the blink rate can be changed to
blink once every 6 seconds. To change the blink rate, remove the
battery cover and remove one battery. Re-install the battery and
within 2 seconds, press the Light button. Re-install the battery cover.

WARNING
THE SEVERE OUT-OF-BALANCE CONDITION MUST BE CORRECTED
IMMEDIATELY. FAILURE TO MAKE ADJUSTMENTS/REPAIRS, COULD
RESULT IN SEVERE OR FATAL INJURY.
Light Button:
Momentarily pressing the Light Button turns on the light fixture. The
light fixture will remain on until either the Light Button is pressed again
or the door is activated. The light fixture automatically turns on with a
door activation and remains on for five minutes. Pressing the light
fixture button before the five minutes has elapsed will turn off the light
fixture. While the door is in motion, the Light Button functions identically
as the Up/Down button, stopping or reversing the door immediately.
Timer Button:
Momentarily pressing the Timer Button causes a delayed activation of a
stationary fully open door. The opener will signal seven beeps (approx.
8 seconds) then beep constantly for two seconds prior to closing the
door, allowing time to exit the garage when the opener is in the timer
mode. Pressing any button, except for the profile button while the
opener is beeping cancels the timer mode.
NOTE: The Timer feature will only function with the door in the
full open position. Pressing the Timer Button with a stationary
door in any other position will cause the opener to beep four
times and the door will not be activated.
While the door is in motion, the Timer Button functions identically as
the Up/Down button, stopping or reversing the door immediately.
Slide Switch:
The Slide Switch has two positions: Normal, and Door lock.
Normal position:

OPERATION

❉

For longest battery life, the blink can be turned off. To turn off the
blink, remove the battery cover and remove one battery.
Re-install the battery and within 2 seconds, press the pet button.
Re-install the battery cover.
NOTE: The wall stations red LED will light while any wall
station button remains pressed.
Pet Position:
Pressing the Pet button opens a closed door to a preset position
between eight and thirty inches above the floor, allowing pets to
enter and exit the garage without the door being fully open. The
door must be fully closed to activate the pet open feature. Pressing
the Pet button with a stationary door in the pet open position will
cause the door to close. Pressing the Up/Down button while the
door is in the pet position will cause the door to open. While the
door is in motion, the pet button functions identically to the Up/Down
button, stopping or reversing the door immediately. The pet feature
allows for custom setting of the pet position door height. See
Customizing the Settings on page 37.
NOTE: A door in the “pet position” (open 8-30 inches) is not locked
and should not be used as a secured door position.
Profile Routine:
Press and hold the Profile button for 5 seconds to initiate the
“Profile Routine”. See Customizing the Settings on page 37.
NOTE: The wall stations red LED will light while any wall station
button remains pressed. See Maintenance section for battery
replacement.

Move the Slide Switch to normal position for all normal functions of the
opener. The normal position will cancel the door lock feature.
NOTE: When the Slide Switch is moved to the unlocked
position the opener will beep once.
Door Lock position:
If the door is stopped (fully open, fully closed or partially open) move
the Slide Switch to the door lock position to suspend all normal
functions of the opener. The opener will remain completely disabled
and non-operational in this mode. All wall stations, transmitters and
keyless entry units are ignored until the Slide Switch is moved to the
normal position. If the door is moving when the Slide Switch is moved
to the door lock position, the door lock mode is not activated and all
functions of the opener remain active.
NOTE: When the Slide Switch is moved to the locked position
the opener will beep twice.

Light Button
Up/Down Button

Slide Switch

Timer Button
Profile Button

Pet Button

❉

Programming HomeLink® System to the Torquemaster® idrive® (Primary)

NOTE: This step can only be done on automobiles equipped with the
HomeLink® system.
NOTE: Programming HomeLink® requires a Wayne-Dalton Transmitter
that is programmed to the opener (the wallstation and transmitter(s)
supplied with the opener, come pre-programmed from the factory). Any
additional wallstation(s) or transmitter(s) will need to be programmed to
the opener, see page 40.
IMPORTANT! Use the programming instructions provided with your
vehicle first. Follow these instructions if the HomeLink® unit does not
learn the transmitter, when using the vehicle’s instructions.

Programming/Training HomeLink® Unit

WARNING
GARAGE DOOR MAY OPERATE DURING PROGRAMMING. TO AVOID
POSSIBLE SEVERE OR FATAL INJURY, PLACE THE EMERGENCY
DISCONNECT HANDLE IN THE MANUAL OPERATED POSITION.
1.

Pull the manual disconnect to put the opener in the disengaged
position.

Verify the HomeLink® unit has an empty channel – press the
desired HomeLink® button and observe the LED – if it flashes
slowly, the channel is empty and ready for programming. If
pressing the desired channel/button causes the LED to blink
rapidly, or come on without blinking this channel is already
programmed. You either need to choose a different channel/
button on the HomeLink®, or perform Step 3 below.

OPTIONAL – To completely clear all channels on the HomeLink®
unit, press and hold the two outside buttons on the HomeLink®
unit until the HomeLink® LED light begins to flash rapidly
(approx. 20 seconds), then release both buttons. (Do not perform
this step to train additional hand-held transmitters.) NOTE: This
operation erases all previously learned transmitters and you will
need to re-teach any other transmitters to your HomeLink® unit.

Hold the end of the Wayne Dalton hand-held transmitter
approximately 1 to 3 inches away from the HomeLink® surface –
keeping the HomeLink® indicator light in view.

Simultaneously press and hold the Wayne Dalton transmitter
large button and desired button on the HomeLink® module,
continue to hold both buttons. In less than 10 seconds the LED
on the HomeLink® module will either go solid or give a single
quick flash, release both buttons when either occur.

NOTE: If Primary programming does not work then use the Alternate
procedure on next page.
NOTE: Vehicle may need to be in accessory position when
programming. Check car owner’s manual.
NOTE: HomeLink® is a registered trademark of Johnson Controls.

NOTE: If this procedure is unsuccessful, perform Alternate procedure
on next page.
Teaching HomeLink® to the idrive® opener
6.

Press and release the red program button on the idrive® opener.
The idrive® unit will beep once, indicating that it is ready to learn.

NOTE: The idrive® will remain in the learn mode for 30 seconds.
7.

Press the HomeLink® button used in Step 5 above for 1 to 3
seconds. The idrive® will beep indicating a successful learn.

Return the manual disconnect to the engaged position.

Press the HomeLink® button once more to operate the door.

NOTE: The first transmitter command after programming will only move
the door through a six inch up/down cycle. Normal door operations will
occur on the second use of the transmitter.

NOTE: This Step can only be done on automobiles equipped with the
HomeLink® system.
NOTE: Programming HomeLink® requires a Wayne-Dalton Transmitter
that is programmed to the opener (the wallstation and transmitter(s)
supplied with the opener, come pre-programmed from the factory). Any
additional wallstation(s) or transmitter(s) will need to be programmed to
the opener, see page 40.
IMPORTANT! Use the programming instructions provided with your
vehicle first. Follow these instructions if the HomeLink® unit does not
learn the transmitter, when using the vehicle’s instructions.

Programming/Training HomeLink® Unit

WARNING

OPERATION

❉

Programming HomeLink® System to the Torquemaster® idrive® (Alternate)

GARAGE DOOR MAY OPERATE DURING PROGRAMMING. TO AVOID
POSSIBLE SEVERE OR FATAL INJURY, PLACE THE EMERGENCY
DISCONNECT HANDLE IN THE MANUAL OPERATED POSITION.
1.

Pull the manual disconnect to put the opener in the disengaged
position.

Press and hold the two outside buttons on the HomeLink®
unit until the HomeLink® light begins to flash rapidly (approx. 20
seconds), then release both buttons. (Do not perform this step to
train additional hand-held transmitters.) NOTE: This operation
erases all previously learned transmitters and that you need to
re-teach any other transmitters to your HomeLink® unit by
repeating steps 3 - 6 below.

Hold the end of the Wayne®Dalton hand-held transmitter
approximately 1 to 3 inches away from the HomeLink® surface –
keeping the HomeLink® indicator light in view.

Use the large button on the Wayne Dalton transmitter.
Simultaneously press and hold desired Homelink® button and the
Wayne Dalton transmitter large button. Continue to press both
buttons counting LED flashes on the HomeLink® module;
between 50 to 60 LED flashes the LED will either come on solid
or do one “quick flash”; when either of these occur release both
Wayne Dalton transmitter and HomeLink® buttons.

NOTE: Vehicle may need to be in accessory position when
programming. Check car owner’s manual.
NOTE: HomeLink® is a registered trademark of Johnson Controls.

Teaching HomeLink® to the idrive® Opener
5.

Press and release the red program button on the idrive® opener.
The idrive® unit will beep, indicating that it is ready to learn.

NOTE: The idrive® will remain in the learn mode for 30 seconds.
6.

Press the HomeLink® button used in Step 4 above for 1 to 3
seconds. The idrive® will beep indicating a successful learn.

Return the manual disconnect to the engaged position.

Press the HomeLink® button once more to operate the door.

NOTE: The first transmitter command after programming will only move
the door through a six inch up/down cycle. Normal door operations will
occur on the second use of the transmitter.

❉

Customizing the Settings

Custom pet position:
Normal install routine sets the pet position to approximately 8 inches
above the ground. The pet opening height may be changed to open
anywhere between 8” and 30” above the ground. To change the
automatic pet opening height refer to the following procedure:

NORMAL

a. After completion of the normal install routine, with the door in the
closed position, place the disconnect handle in the manual operated
position.
Manually position the door to the desired pet opening height
(between 8” and 30” above ground) and return disconnect handle to
the motor operated position.

DOOR LOCK

b. Move the slide switch from the NORMAL (Unlock) position to
the DOOR LOCK (Lock) position and then back to the NORMAL
(Unlock) position. The opener will beep once. The pet button is
now programmed to automatically open the door to this custom
height.

Up/Down Button

NOTE: The opener will NOT accept programmed pet lock position if
door is below 8” or higher than 30”.

Pet Button

NOTE: Activation of the normal install routine will reset the pet position
to the default 8” target height. For use of the pet button see operation
section.

Multi-Door Programming:
Momentarily pressing the button programmed in the transmitter
programming step activates the door. Other buttons can also be
programmed to activate different doors, for multi-door installations.
Each button or a combination of two buttons pressed simultaneously
can be programmed to activate a different door. Only one button at a
time can be programmed to activate a specific opener.

Custom Upper Limits
Disconnect door and manually move it to the desired upper limit.
NOTE: The door must be positioned more than halfway open.
Reconnect door.
Press and hold the profile button for 5 seconds. The opener will beep
twice, indicating the activation of the profile routine. The door will now
move to the closed position. Then, the door will open to the new upper
limit.
Next, the door will go down to the closed position. Once this is
complete, the door limits are set and the installation is complete.
For more profile options go to page 28 and 29.

Up/Down Button

Profile Button

NOTE: Before performing custom upper limit, first profile must be done
from closed position.

Customizing the Settings (Continued)

Erasing Remote Controls:

Red
Program
Button

CAUTION: MANUALLY DISCONNECT THE DOOR FROM OPENER
USING THE EMERGENCY DISCONNECT HANDLE PRIOR TO ERASING
REMOTE CONTROLS.

OPERATION

❉

To clear programming of all remote control devices, press and hold
the opener’s red program button for approximately 10 seconds.
When the opener beeps 3 times, all remote controls are erased.

Multi Opener Light Control:
A single light fixture can be controlled by up to 6 openers. Follow
the procedure outlined on Step 23 to program additional openers.

Erasing Light Fixtures:
To clear programming of all openers from a light fixture, press
and hold the light fixture program button for approximately 10
seconds. When the light fixture lamp and LED flash 3 times, all
openers are erased.

❉

Program Button

Maintenance

Monthly Maintenance:

Battery replacement for Wall Station:

1. Lubricate hinges and rollers of garage door.

Remove the battery cover completely (right-hand side of wall
station) by disengaging the battery cover’s lower clip. Install two
AAA batteries into the wall station observing the polarity, (+) and (-),
of both batteries. After a few seconds, the red LED will begin to
blink every three seconds. If it is desired to slow the red LED blink
rate refer to the wall station operation section on page 34 “Backlit
LED Light”. Re-install the battery cover by first inserting its top into
the wall station then inserting and securing its bottom.

2. Inspect the door for loose fasteners, worn or frayed
counterbalance cables and the presences of legible safety labels/
tags. Have repairs made by a qualified service person.
Contact customer assistance for safety labels/ tags.

3. With door fully closed, move the emergency disconnect to the
manual door operated position and manually operate door. If the
door feels unbalanced or binds, have a qualified service person
make necessary adjustments or repairs to the door.

4. Perform the contact/obstruction tests. See Steps 28 and 29 for
the contact/obstruction test instructions. If Door/Opener fails
Contact/Obstruction test run profile routine Steps 24 or 25
making sure door is completely closed prior to activation. If
opener still fails, have a qualified service person make
adjustments/repairs or this could result in severe or fatal injury.

5. Failure of Door/Opener to respond to transmitter or wall station

Note: Use only 2 AAA batteries.
Battery replacement for Transmitter:
Insert a coin in the coin slot of the transmitter and twist coin to
access the dead battery. Replace the battery, being careful to match
the positive (+) symbols on the circuit boards with the battery.

Note: Use (1) CR2016 or equivalent battery.
Note: Dispose of dead battery properly.

may be due to a weak or dead battery. Replace the battery.

❉

Power Connection — Permanent Wiring Option
d. Route opener power cable through the conduit. Strip 2 to 3

If required by local codes, the opener can be permanently
wired. Services of a licensed electrician should be obtained,
to permanently wire the Unit. Disconnect electrical power at
fuse/breaker box.

WARNING
TO AVOID ELECTRICAL SHOCK, DISCONNECT POWER AT FUSE/
BREAKER BOX BEFORE PROCEEDING.
a. Using a phillips head screwdriver, remove the two screws from the
right hand cover and unplug motor power cable. Remove right
hand cover from the opener to expose electronics and wiring.

b. Remove potentiometer gear. Unsnap the circuit board from the
chassis stand-offs and lower the circuit board as shown.

inches of outer jacket off power cable, insuring individual wire
insulation is not nicked or cut. Strip approximately 3/4” of
insulation off each individual wire. Using wire nuts, splice each
conduit wire with the corresponding wire inside the opener as
follows: opener black (line), opener white (neutral), and opener
yellow and green (ground).
NOTE: Select 1/2” conduit fitting/ J-box that will not interfere with
the opener disconnect cable fittings when disconnect is pulled.

e. Reinstall the circuit board back into the opener chassis and snap
the board back into the chassis stand-offs.

NOTE: Make sure antenna wire is routed through the chassis

NOTE: Do not disconnect the two ground wires (A & B) from the

grommet and angled 45 degrees to right when board is installed.

circuit board or the chassis.

f. Confirm pot nut position* shown below.

c. Using pliers, compress 3 snaps of the strain relief fitting inside

g. Reinstall the potentiometer gear, right hand cover, and screws.

the chassis and push fitting out of the chassis. Cut opener power
cord to a length that will leave 6” inside of the junction box.

h. Reconnect Power

Potentiometer Gear

Junction
Box

Antenna

Grommet
Green and Yellow
(Ground)

Strain
Relief Fitting
Chassis
Standoff

“A”

“B”

No Interference
Between Conduit
And Disconnect

Black
(Line)
White
(Neutral)

*Potentiometer
Gear Clip

1/8” – 3/16” *Position Pot Nut
1/8” - 3/16” Away
Gap
from Left Stop
View Of Right Hand Side

39 Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need.
You can reach us Toll Free at 1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com

❉

Tools Needed:
None

Programming Wireless Wall
Station(s) or Transmitter(s)
to Opener

WARNING

Motor in
Up Position
Handle In Manual
Door Operated
Position

TO AVOID POSSIBLE SEVERE OR FATAL
INJURY, MANUALLY DISCONNECT THE
OPENER, USING THE EMERGENCY
DISCONNECT HANDLE PRIOR TO
PROGRAMMING REMOTE CONTROLS.
Red Program
Button

NOTE: The opener can be activated by up
to six remote control devices (including
Wall Station, Transmitter, and Keyless Entry
Devices). If a seventh control is
programmed, the first of the program
controls will be overwritten and will no
longer activate the opener.

a
c

b. On the front cover of the opener, press
and release the red program button; the
opener will beep once, indicating
activation of the program mode. The
opener will remain in program mode for
30 seconds. If at the end of 30 seconds
the opener has not learned an RF
device, the opener will beep once,
indicating the learn mode is no longer
active.

Light Button
Large Button

Operate
Pr
e
He ss
re
D

LED

a. Pull the emergency disconnect handle to
the manual door operated position (lower
position).

c. Press and hold the desired transmitter
button or wall station light button until
the opener beeps once. The transmitter
of wall station is now programmed.
No beeping response from the opener
during the transmitter or wall station
programming indicates a programming
failure. Repeat programming Steps a-c.
d. Return the emergency disconnect
handle to the motor operated position
(upper position).

d
Handle In Motor
Operated
Position

NOTE: The first transmitter command
after programming will only move the
door through a six inch up/down cycle.
Normal door operations will occur on the
second use of the transmitter or wall
station.

✓

Troubleshooting
Symptom

Opener does not respond to the Wall Station or
Transmitter.

Probable Cause

Corrective Action

No power to the Opener.

Check the Opener Power Cord to outlet connection.

Controls are not programmed.

See Activation and Programming section.

Transmitter is not programmed.

See Activation and Programming section.

Weak or dead Transmitter battery.

See Maintenance section for battery replacement.

Wall Station is not programmed.

See Activation and Programming section.

Weak or dead Wall Station battery.

See Maintenance section for battery replacement.

Door does not move and the Opener beeps two times.

The profile routine has not been performed.

Perform the profile routine Step 24 or 25.

Door does not move with a Wall Station or Transmitter
command and no beeps come from the Opener.

Blown fuse or tripped circuit breaker.

Reset the circuit breaker or contact a qualified service
person for fuse information.

Opener works from the Wall Station but not from the
Transmitter.

Opener works from the Transmitter but not from the
Wall Station.

No power to the Opener.
Check Power Cord connection.
Door does not move with a Wall Station or Transmitter and
Opener beeps one time.

Possible loose Motor connection.

Check Motor plug connection.

Door stops or reverses, and the Opener beeps three or four
times.

Obstruction encountered.

Clear the door path.

Safety Sensor misalignment (if applicable).

Re-align Safety Sensors Step 21.

Out-of-balance condition detected.

Run new Profile Routine Step 24 or 25.

Door does not close properly.

Counterbalance Cables are not on the Cable Drums
properly.

Apply constant pressure to the Wall Station’s
Up/Down Button to close the door.

Door will not close.

Thermal delay: The door has cycled eight times
in a five-minute period.

Door will operate after a one-minute waiting period.
Re-align Safety Sensors Step 21.

Safety Sensor misalignment (if applicable).
Contact obstruction test failure.

Apply constant pressure to Wall Station Up/Down
Button until door is closed
Repeat the profile routine Step 24 or 25 or contact a qualified service person.

Door does not travel to the full open or full close position.

Door is out of balance.

Adjust the springs to correct the balance or call a qualified
service person.

Door limits are set improperly.
Repeat the profile routine Step 24 or 25.
Door is not sealing to the floor.

Bottom door limit is set too high.
Outside door seal is set too tightly against the face of the
door.

Disconnect the Opener and force the door to the floor.
Reconnect the Opener and activate the profile routine Step
24 or 25.
Adjust weather seal position.

Motor does not pivot up fully when door is opening.

Counterbalance springs have too much tension.

Adjust the springs to correct the balance or call a qualified
service person.
Profile routine may have to be rerun. Step 24 or 25.

Door is reversing at or near the floor.

Outside door seal is too tight against the face
of the door.

Reinstall the door seal so as to be not so tight against the
face of the door.

Counterbalance springs have too much tension (torsion).

Adjust Track away from the door until binding is removed.

Vertical Track is spaced too close to the bottom door
section, causing the door to bind.

Contact a qualified service person.

41 Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need.
You can reach us Toll Free at 1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com

✓

Troubleshooting (Continued)
Symptom

Light fixture will not light during the door operation or by
pressing the Wall Station light button.

Probable Cause

Corrective Action

Faulty light bulb.

Install new bulb (75W Max).

No power to receptacle.

Check circuit breakers.

Opener not programmed to light.

Program per Step 23.

Motor does not pull fully up when using the Emergency
Disconnect.

Disconnect Cable has slipped inside of Handle.

Re-install Handle per instructions in Step 8.

Motor starts but the door will not move.

Opener is disconnected from the Torque Tube.

Ensure Disconnect Handle is in the Motor Operated Position.
Re-install Handle per instructions in Step 8.

Motor does not pivot down.

Detent Pin is set too hard.

Using a Flat Tip Screwdriver, rotate the Detent Pin counterclockwise in 1/8 turn increments until the Motor fully pivots
down after the door closes see Step 26.

Motor pivots down prematurely (before the door closes
completely).

Detent Pin is set too soft.

Using a Flat Tip Screwdriver, rotate Detent Pin clockwise in 1/8
turn increments until Motor fully pivots down after door closes,
and Opener immediately shuts off Step 26.

Light Kit will work with light control but Wall Station will
not move the door when Up/Down Button is pressed and
the overhead light blinks three times.

Opener is in the vacation mode.

Move wall switch to the “Lock” position, wait 5 seconds return
slide switch to “Normal” (Unlock) position to unlock vacation
mode. Opener will emit one beep. Opener will now move the
door. If not, try again.

Motor pivots partially after the door closes.

Wall Station not operational.

✓

Wall Station mounted incorrectly.

Ensure Wall Station is mounted on a ﬂat surface.

Low battery.

Change battery see page 38.

TROUBLESHOOTING
OPERATION

If Opener now emits two beeps when commanded
then Opener needs to be profiled. See Opener profiling page
28 or 29.

Lock Arm Troubleshooting
Symptom

The door interferes with the Lock Arm when
manually verifying clearance.

Probable Cause
Lock Arm is set too far out.
The Torque Tube is not level (Opener needs to be raised).
The door top brackets and/or track configuration are not
set correctly (Set top brackets higher).
Motor not fully rotated up to Detent Pin engaged position.

Corrective Action
Ensure the Lock Arm is mounted using the correct hole
location stated in Step 27.
Remount the Opener per Steps 4 and 5 , ensuring the
Opener and Torque Tube are level prior to fastening.
For new door and Opener installations, refer back to the
instructions included with the door for top bracket and/or
track configurations.
For retro-fit installations on current doors, refer back to
the section of this manual titled: Retro fit installation for
idrive, for top bracket and/or track configurations.
Remount the Disconnect Handle per Step 8, ensuring
proper Cable tension between the Opener and the Handle.

Lifetime Limited Warranty
idrive for TorqueMaster® and TorqueMaster® Plus
Subject to the terms and conditions contained in this Lifetime Limited Warranty, Wayne-Dalton Corp. (“Manufacturer”) warrants the opener,
including electronic components (Batteries are not warranted), which is described at the top of this page, for a period of FIVE (5) YEARS
from the date of installation against:
(i) Any defects in material or workmanship.
The Manufacturer provides a Lifetime Limited Warranty on the motor only, against defects in material and workmanship.
After a period of TWENTY(20) YEARS, from time of installation, replacement of Lifetime Limited Warranty materials will be
pro-rated at 50 per cent of Manufacturer’s published list pricing at time of claim, and you must pay this amount.
This Limited Warranty is extended only to the person who purchased the product and continues to own the premises (where the
opener is installed) as his/her primary residence (“Buyer”).This Limited Warranty does not apply to residences other than primary, or to
commercial or industrial installations, or to installations on rental property (even when used by a tenant as a residence). This Limited
Warranty is not transferable to any other person (even when the premises. is sold), nor does it extend benefits to any other person. As a result
this Limited Warranty does NOT apply to any person who purchases the product from someone other than an authorized WayneDalton dealer or distributor.
The Manufacturer will not be responsible for any damage attributable to improper storage, improper installation, or any alteration
of the opener or its components, abuse, damage from corrosive fumes or substances, salt spray or saltwater air, fire, Acts of God, failure to
properly maintain the opener, or attempt to use the opener, its components or related products for other than its intended purpose and its
customary usage. This Limited Warranty does not cover ordinary wear.
THIS LIMITED WARRANTY COVERS A CONSUMER PRODUCT AS DEFINED BY THE MAGNUSON-MOSS ACT. NO WARRANTIES,
EXPRESS OR IMPLIED (INCLUDING BUT NOT LIMITED TO THE WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) WILL EXTEND BEYOND THE TIME PERIOD SET FORTH IN UNDERSCORED BOLD FACE TYPE IN THIS LIMITED WARRANTY, ABOVE.
•
Some States do not allow limitations on how long an implied warranty lasts, so the above limitations may
not apply to you.
Any claim under this Limited Warranty must be made in writing, within the applicable warranty period, to the dealer from which the
product was purchased. Unless the dealer is no longer in business, a written claim to the Manufacturer will be the same as if no claim had
been made at all.
At the Manufacturer’s option, a service representative may inspect the product on site, or Buyer may be required to return the
product to the Manufacturer at Buyer’s expense. Buyer agrees to cooperate with any representative of the Manufacturer and to give such
representative full access to the product with the claimed defect and full access to the location of its installation.
If the Manufacturer determines that the claim is valid under the terms of this Limited Warranty, the Manufacturer will repair or
replace the defective product. The decision about the manner in which the defect will be remedied will be at the discretion of the
Manufacturer, subject to applicable law. THE REMEDY WILL COVER ONLY MATERIAL. THIS LIMITED WARRANTY DOES NOT COVER OTHER
CHARGES, SUCH AS FIELD SERVICE LABOR FOR REMOVAL, INSTALLATION, SHIPPING, ETC.
Any repairs or replacements arranged by Manufacturer will be covered by (and subject to) the terms, conditions, limitations and
exceptions of this Limited Warranty; provided, however, that the installation date for the repaired or replaced product will be deemed to be
the date the original product was installed, and this Limited Warranty will expire at the same time as if there had been no defect. If a claim
under this Limited Warranty is resolved in a manner other than described in the immediately preceding paragraph, then neither this Limited
Warranty nor any other warranty from the Manufacturer will cover the repaired or replaced portion of the product.
THE REMEDIES FOR THE BUYER DESCRIBED IN THIS LIMITED WARRANTY ARE EXCLUSIVE and take the place of any other remedy.
The liability of the Manufacturer, whether in contract or tort, under warranty, product liability, or otherwise, will not go beyond the Manufacturer’s obligation to repair or replace, at its option, as described above. THE MANUFACTURER WILL NOT UNDER ANY
CIRCUMSTANCES BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, including (but not limited to) damage or loss of
other property or equipment, personal injury, loss of profits or revenues, business or service interruptions, cost of capital , cost of purchase or
replacement of other goods, or claims of third parties for any of the foregoing.
•
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
No employee, distributor, dealer, representative, or other person has the authority to modify any term or condition contained in this
Limited Warranty or to grant any other warranty on behalf of or binding on the Manufacturer, and anyone’s attempt to do so will be null and
void.
Buyer should be prepared to verify the date of installation to the satisfaction of the Manufacturer.
The rights and obligations of the Manufacturer and Buyer under this Limited Warranty will be governed by the laws of the State of
Ohio, USA, to the extent permitted by law.
•
This Limited Warranty gives you specific legal rights and you may also have other rights, which may vary
from State to State.

43 Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need.
You can reach us Toll Free at 1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com

✁

Cut-Out Template to Aid Installation

Pre-drill 3/32” pilot hole

Keyless Entry Template

DRILL TEMPLATE

Wall Station Template

Pre-drill 5/64” pilot hole

Please Do Not Return This Product To The Store
Call Us Directly! Our Trained Technicians Will Answer
Your Questions and /or Ship Any Parts You May Need

Call Us Toll-Free:
(888) 827-3667
Thank you for your purchase

www.wayne-dalton.com
Please Do Not Return This Product To The Store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need.
You can reach us Toll Free at 1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com

Patent Information
Models: 3663-372
Made under the following US patents and methods D413,579; D466,141; D472,568; D472,910;
D473,573; D473,574; D474,215; D505,393; D517,580; CA 2,348,784; 5,929,580; 6,078,249; 6,145,570;
6,164,014; 6,253,824; 6,263,947; 6,325,134; 6,326,751; 6,326,754; 6,401,792; 6,561,255; 6,561,256;
6,568,454; 6,588,156; 6,605,910; 6,667,591; 6,739,372; 6,845,804; 6,851,465; 6,873,127; 6,880,609;
6,903,650; 7,053,571; 7,061,197; 7,075,256; 7,109,677; 7,123,128; 7,143,804; 7,173,389; 7,173,514;
7,173,516; 7,183,732; 7,190,266; 7,193,502; 7,207,142; 7,211,975; 7,246,647; 7,280,031; 7,327,107;
7,327,108; 7,327,249; 7,358,480; 7,367,160; 7,375,484; 7,375,612; 7,376,401;7,397,342. Other US and
Foreign Patents pending.

FCC and IC Statement
FCC Regulatory Information:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
IC Regulatory Information:
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired operation of the device.
NOTE: This equipment has been tested and found to comply with limits for a Class B digital device, pursuant to
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with these instructions, may cause harmful interference to radio communication;
however, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning equipment off and
on, user is encouraged to try to correct interference by one or more of the following measures: Reorient or
relocate receiving antenna. Increase separation between equipment and receiver. Connect equipment into an
outlet on a circuit different from that which receiver is connected. Consult your dealer or/and experienced radio/
television technician for help.
WARNING: Changes or modifications to this unit not expressly approved by party responsible for compliance
could void user’s authority to operate this equipment.

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Wayne Dalton Torquemaster 3663 372 Users Manual 320687 Rev7 7 16 2008

3663-372 to the manual a5efa5ff-7d72-413c-aaeb-7af67a339844

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