Westone Laboratories Um2 Users Manual
UM2 to the manual 6bf71a0c-9064-473f-8a41-719a80f62754
2015-02-03
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Universal Monitor      
    User’s Guide
Insertion Instructions
Care and Maintenance
Hearing Care Information
Warranty

Congratulations on your choice of Westone UM monitors! The information in this booklet 
will help you get the best possible performance from the product. 
Monitor Care and Maintenance
Here are a few simple guidelines that can greatly increase your listening enjoyment and 
the lifespan of your UM monitors.
•  Always store your monitors in the provided case. 
•  In case of poor sound quality due to earwax in the sound bore, use the included wax 
removal loop to carefully remove the earwax. Never use any other object to attempt 
to remove the earwax as this may result in damage to the monitors and will void the 
warranty. 
•  Do not use the cord to remove the monitors from your ears. This may cause damage to 
the cord and result in poor performance. Damage of this nature is not covered by the 
warranty.
•  Do not expose your monitors to temperature extremes. Avoid strong impacts to your 
monitors.
•  Wipe down your monitors after each use and never immerse them in water.
Please Note: Moisture in your monitors can cause temporary performance issues. Do not 
insert your monitors if your ears are wet. Always dry your ears completely before inserting 
your monitors. Should you inadvertently allow water or perspiration into the monitors and 
they quit working, allow to dry completely before attempting to use again. Minor moisture 
build-up should dry out and not aect long-term performance. Extended exposure to 
moisture or submersion will result in permanent damage (not covered by the warranty).
UM Monitor Care and Maintenance

Insertion Instructions
Before inserting the monitor, turn down the volume on your 
sound source and either drape the cord over your shoulders and 
down your back, or run the cord down in front.  The monitors are 
marked with a red and blue dot. Red for the right ear, blue for 
the left.
Compress the foam eartip by rolling it between your ngers (g. 
1). With the body of the monitor toward the back of your ear 
and the cord facing forward, insert the eartip into your ear canal 
before the foam expands back to its original shape (g.2). If you 
have trouble inserting the monitor, reach over your head with 
your opposite hand and gently pull up and back on the top of 
your ear before inserting the eartip. This helps straighten your ear 
canal and may allow for easier insertion. The monitor cord should 
run, over and behind your ear. Hold the monitor in place for 5 
to 10 seconds to allow the foam to expand and conform to the 
shape of your ear canal (g. 3). 
Once the monitors and cords are comfortably in place, slide the 
cable zipper up to the base of your skull (not too snugly, as this 
may cause discomfort). This will limit cable movement and help 
ensure that your monitors stay in place during use. 
Westone UM monitors come with two sizes of eartips. Use whichever is most comfortable 
and provides the best seal for you. To remove and replace the eartips, rotate counter-
clockwise and pull gently. You may order replacement eartips through our Online Store at 
www.westone.com or by calling our Supply Line at 1-800-582-4771.

Hearing Care Information
  Maximum
dB level  exposure time
  85  8 hr.
  90  4 hr.
  95  2 hr.
  100  1 hr.
  105  30 min.
  110  15 min.
  115  7.5 min.
Please read this important information before using your 
Westone UM monitors.
If, after using your UM monitors, everything sounds mued, 
or if you hear ringing or buzzing, your ears are trying to give 
you a warning! These symptoms are normally associated 
with a condition known as Temporary Threshold Shift and 
are an indication of conditions that could lead to permanent 
hearing loss. 
While no two individuals’ hearing sensitivity is exactly the 
same, there are established safety guidelines for sound 
levels versus time of exposure. The following chart is based 
on OSHA’s (Occupational Health and Saftey Administration) 
exposure information for industry. Remember that these 
guidelines are based on average hearing sensitivity. Your 
sensitivity may be above or below these levels.
The use of any monitors oers benets and risks. Westone UM monitors can lower ambient 
sound levels approximately 25dB when properly worn. However, the performance capabilities 
of the monitors can allow  the user to negate the benets of hearing protection from ambient 
sound. We want you listening for a lifetime! 
Remember, personal hearing protection is your responsibility!

Important Information
Important:
Used wisely, your new monitors will provide years of enjoyment. 
Noise-induced hearing loss is preventable but often undetected until it is too late. Westone 
and the Electronic Industries Association’s Consumer Electronics Group recommend you 
avoid prolonged exposure to excessive noise. Used responsibly, your UM monitors can help 
prevent noise-induced hearing loss. If you have questions, contact your audiologist or 
hearing care professional.
Be sure to observe the following guidelines:
•  Do not turn up the volume so high that you can’t hear what’s around you.
•  You should use extreme caution or temporarily discontinue use in potentially  
    hazardous situations.
•  Do not use while operating a motorized vehicle as it may create a trac hazard 
    and is illegal in many areas.
If you would like more information or would like to purchase other Westone products and 
accessories, please call: 1-800-525-5071 or visit us at: www.westone.com

Limited Product Warranty
© Westone Laboratories, Inc. 
PN 92364  3/10
Westone warrants this product to be free of defects in material or workmanship for a period of one 
year from the date of original retail purchase. If your product is found to be defective during the 
warranty period, Westone will, at its sole option, either repair the product or replace the product with 
a new or factory reconditioned or substantially equivalent model. This limited warranty does not apply 
to any defects attributable to damage beyond the reasonable control of Westone including damage 
caused by abuse, misuse, misapplication or modications performed by anyone other than Westone. 
Requesting a Warranty Repair
If your product is not functioning properly, rst ensure that the sound bore is not blocked by earwax 
and that the unit is completely dry. Performing these simple troubleshooting steps could solve the 
problem and eliminate the need for a factory repair. If it is necessary to return your product to Westone 
for warranty or post-warranty service, please package the product securely and send prepaid and 
insured using a trackable shipping carrier to:
Westone Laboratories, Inc., 2235 Executive Circle, Colorado Springs, CO 80906 USA
IMPORTANT:
Please include a description of the problem, the address to which the product should be returned, your 
name, phone number, email address and a copy of the purchase receipt.
Limitation of Liability
Westone disclaims any and all implied warranties, warranties of merchantability and tness for 
a particular purpose to the maximum extent permissible by law.  Westone shall not be liable for 
any special, incidental or consequential damages caused by the use, misuse, or inability to use this 
product.  If purchased under a government contract, those contract terms supersede terms stated 
herein.
At Westone, we value your satisfaction.  
If you have any questions, please contact us at 
800-525-5071 or via email at: music@westone.com.