Whoop ETHOS Mobile Phone User Manual Inhoud
Whoop International Trading Limited Mobile Phone Inhoud
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15_ETHOS UserMan
ETHOS ETHOS support@mobile-initiative.com ETHOS – Quick Start Guide Contents 1. Introduction....................................................... 3 2. Notice of content and ownership ...................... 5 3. Your MI Smartphone ......................................... 9 4. Getting started ................................................ 16 5. Settings............................................................ 20 6. Applications & widgets .................................... 26 7. Accessories in the box ..................................... 32 8. Common issues and solutions ......................... 35 9. Additional safety instructions .......................... 40 10. Safety information regarding radiation ........... 43 11. Warranty ......................................................... 45 ETHOS – Quick Start Guide Support & information In chapter 8 you will find a list of frequently reported issues, possible causes and potential solutions. Please check this list first when you experience problems with your device. More information and answers to frequently asked questions can be found on our website: www.mobile-initiative.com Still need help? Please send an email to support@mobile-initiative.com and our knowledgeable Support Team will assist you. >Please note: Information regarding radiation and SAR can be found in this Quick Start Guide (chapter 10) or on our website (www.mobile-initiative.com). ETHOS – Quick Start Guide 1. Introduction Congratulations! Choosing the MI ETHOS smartphone was an excellent decision. The ETHOS is an Android extra features. 8.1 smartphone with many Besides your current SIM card, you can add an additional, second SIM card that – as an example – will enable you to call, text and surf the web cheaply when being abroad. This is not mandatory. Also, you can choose the SIM-slot you prefer to use. The 5.45” 18:9 HD+ touchscreen lets you enjoy photos, videos and thousands of applications available for download at the Google Play Store The use of modern, wireless technology allows you to be online everywhere. This might be through the advanced 4G-LTE and 3G technology, or simply at home, through your personal Wi-Fi connection. Your smartphone comes with a Stereo headset. Besides enabling you to call hands-free, this headset is exceptionally fit for playing music and movies. ETHOS – Quick Start Guide List of technical specifications 5.45 inch 18:9 HD+ IPS-LCD touchscreen Android 8.1 GSM 850/900/1800/1900 MHz WCDMA/UMTS 850/1700/1900 MHz LTE BAND2/BAND4/BAND5/BAND7/BAND12 3G/4G Internet (where available and with the applicable GSM operator and service plan) Dual SIM: Dual-Standby / One-Talk (SIM cards not included) Fingerprint control 13 MP AF-camera with LED-flash (rear) 5 MP FF-camera (front) GPS / A-GPS Wi-Fi b/g/n Portable hotspot functionality (tethering) 16 GB storage memory (approx. 14 GB available) Memory card slot (up to 32 GB; not included) 2 GB RAM 1.3 GHz Quad-Core processor Bluetooth 4.0 Access to thousands of apps through (for instance) the Google Play Store ETHOS – Quick Start Guide 2. Notice of content and ownership Copyright © 2018 Mobile Initiative. All rights reserved. The full and total contents of this documentation is protected by copyright laws. Any form of reproduction, transference, distribution or saving of the contents of this document, be it partly or wholly, without prior consent in writing from MI, is prohibited. Mobile Initiative and the "MI" logo are registered trademarks of Mobile Initiative and are protected by all applicable laws. Other product- or company names within this document that are noted as such are trademarks or trade names of the respective owners. Bluetooth is a registered trademark of Bluetooth SIC, Inc. MI has reviewed the contents of this documentation with regard to accuracy, but they may, nevertheless, contain errors or unintentional omissions. MI reserves the right to modify or enhance all products described in this document, and to revise this documentation without prior notice. This documentation was supplied to serve as a user guide exclusively for MI mobile phones and contains no clarification with regard to hardware- or software ETHOS – Quick Start Guide configurations of the products described within this document. The availability of specific products or expansions may vary depending on your location. For additional information, please refer to your nearest MI dealer or at www.mobile-initiative.com Several functionalities described within this document refer to network services and require support by your network- or service provider. Please refer to either of them for specific information regarding these functionalities. This device may contain parts, technology or software upon which the export regulations and local laws of specific countries apply. Exporting, when in contradiction with local laws, is prohibited. Before using this device, please thoroughly acquaint yourself with the contents of the following "Safety and user instructions" and the chapters "Additional safety instructions" and "Safety information regarding radiation and SAR". ETHOS – Quick Start Guide Safety and user instructions EXPANSIONS Only use approved expansions. Do not connect any incompatible products. POWER DOWN ABOARD AIRPLANES Wireless devices may cause electromagnetic disturbances in airplanes. CONNECTING TO OTHER DEVICES Is only permitted in Safe Areas. SAVE THE ENVIRONMENT The battery must be recycled or disposed of properly, according to local laws and regulations and always kept separate from household waste. BACK-UP COPIES Remember to make copies or written notes of important information, such as passwords or parameters of network providers. KEEP CHILDREN SAFE Keep every small item of the device, such as memory cards, out of reach of children. ETHOS – Quick Start Guide Prior to using this device for the first time, make yourself acquainted with all safety- and user instructions: • • • • • Keep this manual stored properly so that you may consult it easily at a later time. Carefully follow the notifications supplied within this manual. Follow all instructions for use and operation carefully. Before cleaning the device, unplug it from any and all electrical outlets. Do not use liquid solvents or products in aerosol. Clean the device with a soft and slightly moist cloth. Do not use the device near water, near a bathtub, wash-basin or sink, in a moist basement or near a swimming pool. To insert the battery, SIM card and accessories, follow the instructions of your vendor and only use accessories that were recommended by the vendor of this device. ETHOS – Quick Start Guide 3. Your MI Smartphone Preparing for first use Before you begin, make sure the phone is switched off and the charger is not connected. Now follow all steps described below to insert the SIM card(s) and battery. >Please note: Damage caused by not carefully inserting the SIM card(s) and/or the battery is not covered by our Limited Warranty (see chapter 12). Step 1: Open the rear panel: ETHOS – Quick Start Guide Step 2 Insert your SIM card(s) and Memory card. SIM1 Micro-SIM: >Please note: SIM card 1 should be placed "chip down", i.e. with the small copper plate facing downwards. 10 ETHOS – Quick Start Guide SIM2 Nano-SIM: SIM card 2 should be placed "chip-down", i.e. with the small copper plate facing downwards. 11 ETHOS – Quick Start Guide Memory Card: >Please note: A Memory card should be placed on the top side of the phone. Using a Memory card is highly recommended. >Please note: SIM- and Memory cards are not included. 12 ETHOS – Quick Start Guide Step 3 Insert the battery: The battery should be placed with the coper plates to the copper connectors inside the phone. Make sure the (+) and (-) symbol is facing UP. Step 4 Close the rear panel, by first placing the top-side, then closing the cover by pressing it carefully along the sides. You might hear a clicking sound. >Please note: Repeatedly opening and closing the rear panel will eventually lead to a poor fit of the cover. 13 ETHOS – Quick Start Guide Your device Front view: 1. 2. Volume button (Up / Down) Power button 14 ETHOS – Quick Start Guide Using the buttons 1 Volume button: The volume button adjusts the sound levels. When in a call or listening to music, the speaker output will be adapted when using this. 2 Power button: Use the power button to switch the phone on or off. If the phone is switched on, a quick press on the power button will automatically put the device in standby mode (or bring it back to active mode). Keep the power button pressed and a menu will appear. Home button: Pressing this button will bring you back to the default (home) screen at all times. Keeping the button pressed, will open Google quick launcher. Menu button: Depending on what application you are using, the menu button will bring up the extra functionalities and/or actions, for instance brings up your recently used apps, allowing you to switch between apps rapidly. Back button: This one always leads you back to the previous screen. 15 ETHOS – Quick Start Guide 4. Getting started When you switch on your phone for the first time, you will be given a number of questions in order to configure the device to your liking. 1 | Select the language you wish to use. 2 | Connect to a wireless network. If, at this time, connection is not possible, press "Skip". 3 | Log in with your Google account, create one or skip the section. Remark: We highly recommend you to add an account as this will open a world to app’s and online backup. 4 | Determine whether or not you want to allow Google to use your current location for various uses 5 | Enter your name so that it can be used (automatically) in various applications. 6 | Select "Finish" once you've configured the phone to your liking. Android will now offer you some tips and tricks on how to use your smartphone. Enjoy! 16 ETHOS – Quick Start Guide Unlocking the screen Drag the circle to the "opened padlock" icon to unlock your smartphone. 17 ETHOS – Quick Start Guide The Home screen When in the Home (default) screen, you can change the background image by placing your finger on an empty spot and holding it there for a moment. By touching and holding your finger on an icon (rather than tapping it), you can move the icon or delete it, by dragging it to the top of the screen. 18 ETHOS – Quick Start Guide Pressing the button will bring you to the main menu. You may transfer an icon to your home screen by touching and holding it for some seconds. 19 ETHOS – Quick Start Guide 5. Settings By clicking "Settings" in the main menu the following menu will appear: 20 ETHOS – Quick Start Guide Networks & Internet Wi-Fi | Here you can enable/disable the device to look for and connect to available Wi-Fi networks. Tapping "Wi-Fi" will display the available networks, and – if needed – enter a password. Wi-Fi calling When you are in an area with less mobile network coverage, Wi-Fi calling will bring a steady solution. This option will only be available when supported by your operator and if you are connected to a Wi-Fi network. To activate; Enter the Wi-Fi menu -> Wi-Fi preferences -> Advanced -> Wi-Fi calling -> Enable Wi-Fi calling. Hotspot | Switch the Hotspot function to ON, so you can share your internet connection with different devices. Please be aware this can cause a High data use. SIM cards | Here you can determine which SIM cards to activate and which to disable. The "Roaming" settings can be found here, as well as the option to select which SIM card is to be used for which service. Data usage | Here you can check and manage (limit!) the amount of MB's you consume. >Please note: This functionality provides an indication; you actually may be using more (or less). 21 ETHOS – Quick Start Guide Airplane mode | Here you can put the phone in "Airplane mode", which disables all wireless communication to and from the device. Other options are to set up a VPN connection, or to turn your phone into a Wi-Fi hotspot by enabling tethering. Connected devices Bluetooth | Here you can enable/disable the device's ability to look for and pair with other available Bluetooth-enabled devices. Tapping the menu softbutton will display advanced options. Apps This feature shows which applications are installed and allows you to delete these, if necessary. You can also copy applications from your phone to your Memory Card by selecting "Memory card". Battery This option visualizes which applications consume most of the battery power. It will allow you to adapt the use of these applications to a longer standby time. Display Here you can adjust all settings related to the screen, such as brightness level, auto standby time and whether or not the display rotates along with the phone's position. 22 ETHOS – Quick Start Guide Sound This setting enables you to activate or adjust an audio profile. To activate a profile, simply tap the circle next to the profile name. To adjust the general, tap the button next to the “general profile”. Now you can change, for example, the ringtone and its volume. Storage & USB Here you can check the amount of space left on your telephone and Memory card. This option also visualizes what uses up most of the available memory. Remark: We strongly advise you to add a memory card, so you can choose to use the memory card as your default write disk. DuraSpeed Here you can check what app’s can run in the background. Security & location Location | Here you can adjust the settings with regards to your location information. Additional GPS settings can be managed by tapping "Mode". Activating "High Accuracy" will accelerate location pinpointing. >Please note: High accuracy and Battery saving mode make use of the internet. Depending on your provider, additional charges may apply. 23 ETHOS – Quick Start Guide Security | Manage here the security settings of your device. A couple of submenus: Screen lock: Here you can choose how you would like to lock your screen. Encryption: Protect your phone with a PIN. SIM card lock: Set, enable or disable the PIN of your SIM card(s). Device administration: View or deactive device administrator and allow installation of apps from unknown resource. Users & accounts This option displays which accounts have been configured on your phone. You may also view and change the settings of the various accounts. It is also possible to add an account, by tapping "+". Follow the instructions and make sure you are connected to the internet. >Please note: "Synchronization" makes use of the internet. Depending on your provider, additional charges may apply. System Language & input| Pick the language in which you like the phone to operate, in which you prefer to write messages and manage the spelling checker. Backup & reset | Here you can customize the way your data is being backed up and reset the phone back to factory settings. >Resetting to factory settings means 24 ETHOS – Quick Start Guide erasing a lot – if not all – of your data on the device. We strongly recommend to back up your data on a Memory card or computer prior to picking this option. 25 ETHOS – Quick Start Guide 6. Applications & widgets Applications Your phone comes with a number of standard applications, better known as "apps". In this chapter we will explain to you what the most important apps can do for you. Phone In the bottom left corner of your home screen you will find the telephone icon. Tapping it will open the phone app through which you can make calls. 26 ETHOS – Quick Start Guide This is the screen that allows you to enter a phone number directly. Tapping the clock symbol will bring up the call history. >Tip: Once you start dialing a number, the corresponding sequence of numbers in your contact list will appear in the top of your screen. You may also enter a name, like 5646 for "JOHN". 27 ETHOS – Quick Start Guide Camera Tapping the camera icon will open the camera application. You take a picture by tapping the circle button. Messages The 'text balloon' icon brings up the "Messages" menu. Tapping the icon in the bottom-left corner starts a new conversation. Search within your messages by tapping the little magnifying glass in the bottom-right corner. If you're still working on a conversation, it will appear on the screen. 28 ETHOS – Quick Start Guide >Tip: Android does not deal with individual messages – all messages are displayed as if they form a conversation. Therefore, you see what has already been discussed before. >Tip: To delete a conversation, simply put your finger on the conversation, hold it there until a trash can icon appears, then tap that icon. As soon as you start a new or continue an existing message, the keyboard will appear: 29 ETHOS – Quick Start Guide At the line on top of your screen, you can enter a phone number. If you wish to add one or more contacts out of your phone book, tap the contact icon on the right-hand side of the top line. To start composing a message, tap the line right above the keyboard. By tapping the icon of a folded paper plane, the message will be sent. 30 ETHOS – Quick Start Guide Widgets Android 8.1 offers a huge number of widgets – a kind of app that can be put on your main screen. To put a widget there, long press on an empty space of the home screen then tap "Widgets". By sliding your finger left and right, you can scroll through all widgets. Tapping and holding a widget for some seconds enables you to drag it to the main screen and determine where to place it. >Remark: In some cases, an app has its own widget. If this is so, these Widgets will be shown in this menu as well. >Remark: Of some widgets the size can be adjusted. To adjust the size, simply tap and hold the widget in the main menu. After a moment, four small squares are displayed that let you adjust the size of the widget. 31 ETHOS – Quick Start Guide 7. Accessories in the box USB cable With the included USB cable, you can charge the battery of your device or connect your phone to a computer. • Charging the battery: First connect the (included) wall plug charger to the USB connector of the cable and insert the mini-USB connector into the USB port of your phone. Lastly, plug the charger into a wall socket. • Connecting to a computer: Before you start, make sure your phone is switched off. Now insert the mini-USB connector into the USB port of your phone, then plug the standard USB connector at other end of the cable into the appropriate USB port of a computer. Lastly, switch on your phone. When you want to disconnect, we strongly advise you to make sure the hardware (phone) is removed safely, i.e. through the "remove hardware safely" option of your computer. Doing it differently, might damage the data on your phone. While your phone is connected to a computer, the battery is being charged as well. 32 ETHOS – Quick Start Guide >Please note: Never allow Windows to format the memory of your smartphone. This could damage the internal memory of your phone beyond repair. The same goes for formatting your Memory card: use your smartphone to do this or use a compatible Memory card reader. Charger and battery Only use the included charger and always in a dry environment. Keep it away from liquids in order to prevent damage to your charger. Short-circuiting may cause fire, personal injuries and increases the risk of an explosion. If you still would like to use a different charger, please consult your retailer first. Charging a new or a completely depleted battery may take up to 12 hours. Make sure to keep your phone connected to the charger and do not unplug until fully charged. This smartphone comes with an original battery. Using any battery other than the original could result in irreparable damage. In case of a defective battery, please contact your retailer to obtain a replacement. If you remove the battery, don't leave it lying around and keep it safe. 33 ETHOS – Quick Start Guide >Please note: Chapter 10 ("Additional safety instructions") contains more information about the battery and how to use it. Headset The included headset allows you to call handsfree, but it's also exceptionally fit for playing music and movies. 34 ETHOS – Quick Start Guide 8. Common issues and Solutions Issue Potential causes and solutions The device does not switch on - The battery is not charged. The battery is not properly inserted. The battery does not charge - The battery is depleted and needs to be charged for a prolonged period of time. Charger or USB cable is defective. - Battery is defective. A SIM error occurs - The SIM card has gotten dirty and therefore cannot be read properly. - The SIM card is not properly inserted (see also chapter 3 for proper SIM insertion). - The SIM card is damaged/defective. Please contact your provider. >Please note: This also applies to SIM2. 35 ETHOS – Quick Start Guide The signal is poor - Check whether the on-screen signal indicator shows more than two bars. If this is not the case, you are in a location with poor reception. > Please note: This also applies to SIM2. It is not possible to make a call - "Caller ID" is disabled and your provider does not allow anonymous calling. - There is a strong source of disruption in the vicinity. - You may have set limitations in the settings for calling. - Your provider has not yet activated your SIM card. It is not possible to make a call - "Caller ID" is disabled and your provider does not allow anonymous calling. - There is a strong source of disruption in the vicinity. - You may have set limitations in the settings for calling. - Your provider has not yet activated your SIM card. 36 ETHOS – Quick Start Guide Unable to connect to a network - The network's signal is poor or there are strong disruptions nearby. - The SIM card is not properly inserted (see also chapter 3 for proper SIM insertion). - The SIM card is damaged/defective. Please contact your provider. - "Airplane mode" is activated, all wireless communications are disabled. Next to the time indicator, one or two airplane icons are displayed. The phone is not able to establish a (3G/4G) internet connection - Check with your provider if "data" is part of your bundle. Make sure "data connection" is enabled on your phone. Obtain the correct APN settings (on the website of your network provider) and set your phone accordingly. Go to: Settings > More > Mobile networks > Access Point Names. - In case you use the services of an MVNO provider, make sure "roaming" is activated. Go to: Settings > SIM management > Roaming. 37 ETHOS – Quick Start Guide My pictures are too dark - Check your camera settings. - The environment does not have sufficient light. My pictures are blurry. - Make sure the object you're trying to take a picture of does not move. - While taking a picture, hold your phone still. - The environment does not have sufficient light. My Memory card is not accepted or is showing incorrect storage capacity - Make sure you use a compatible Memory card, of which the capacity does not exceed 32 GB. - Make sure the card is properly formatted (FAT16/FAT32 file system, not NTFS). The battery drains too quickly Smartphones are heavy consumers when it comes to energy. Therefore, the operational battery time is highly dependent on how the phone is used. On average, it's not uncommon a smartphone needs to be recharged by the end of the day. 38 ETHOS – Quick Start Guide The phone fails to connect to my Bluetooth car kit / The connection is not stable The Bluetoothcar kit fails to import phonebook data The GPSfunctionality is not working properly / I do not get a GPS fix - Use your car kit to connect to your smartphone, or the other way around. - Update the car kit software (automatically). - Adjust the car kit settings so that it's only used for speech and not for the media player and/or data exchange. Make sure to accept the "PBAP request" immediately after the Bluetooth connection has been established and mark the checkbox "Do not ask again". - Check if "GPS" is enabled. Windshields with heat protection, windshield heating, multi-story buildings or heavy forestation are known to scramble GPS or block it altogether. - Try to establish a GPS connection outside, in an open field. After approximately 10 minutes, you should have a fix. 39 ETHOS – Quick Start Guide 9. Additional safety instructions Local laws and regulations Take into account possible special laws and regulations that might apply to the place in which you use your smartphone. Volume To prevent hearing impairment, make sure to keep the volume of earphones to a responsible level. Pacemakers People carrying a pacemaker need to follow these instructions: • When the phone is switched on, always maintain a distance of at least 15 cm from the pacemaker. • Never carry the phone in a breast pocket. • When making calls, hold the phone to your right ear (opposite the pacemaker). Hearing aid devices Your phone may cause interference with certain hearing aid devices. If this is the case, please contact the manufacturer of the hearing device. Precautions for using your battery and charger The battery charge depends on the network you use, the phone settings and the environment in which the phone is used. The battery is generally good for over 240 ETHOS – Quick Start Guide 4 hours of calling time, whilst standby time usually lasts from 24-72 hours. Prior to removing the battery, make sure the phone is switched off and not connected to a battery charger. Under no circumstance use a charger or battery that is damaged in any way. When using the phone in the vicinity of a base-station of a network, power usage will decrease. The battery time in which a device can remain in standby mode or be operational for calling is strongly affected by the strength of the signal of the mobile network. Charging time depends on the remaining battery power, the type of battery and the charger used for charging the battery. A battery may be charged and discharged hundreds of time, but it will become worn out over time. Obtain a new battery as soon as you notice a decrease in standby or calling times. Unplug the charger when it is not being used. Do not leave the smartphone attached to the charger for a period exceeding 48 hours straight. Overcharging may drastically decrease battery life. Even when unused, a fully charged battery will slowly get depleted. Make sure both the positive battery pole (+) as well as the negative battery pole (-) connect with the contacts in the smartphone when installing the battery. 41 ETHOS – Quick Start Guide Do not short-circuit the battery. Unexpected short circuitry may occur when a metal object, such as a coin, clamp, or pen makes a direct connection between the positive pole (+) and the negative pole (-) of the battery (the poles are the copper strips on the battery). Do not put discarded batteries in fire. Dispose of batteries according to local law. Do not dispose batteries with the regular household waste. In case your phone, battery or charger gets wet, do not attempt to dry it in a heating device, such as a dryer or a microwave oven. Doing so, may cause burn wounds or lead to swelling or even explosion of the phone, battery, charger, or the heating device used. Contact your nearest service centre to get help when your phone, battery or charger does not function properly. >Please note: MI hereby declares to repudiate all responsibility for any direct or collateral damage that results from failure to comply to one or more of the instructions above or incorrectly executed procedures. 42 ETHOS – Quick Start Guide 10. Safety information regarding radiation MI mobile phones meet the requirements for the FCC marking, also with regard to radiation. Your MI smartphone is equipped with multiple senders and receivers (GSM/UMTS/WiFi). The design of your device is such, that it meets FCC-requirements. Radio waves influence the human body, they are absorbed within the body and converted to warmth. SAR values express the extent to which this takes place. SAR is the acronym for Specific Absorption Rate. In order to obtain the most objective frame of SAR values, different means of measuring are employed. The object is to determine the amount of Watts that are absorbed per Kg of body mass, averaged over 10 grams of body-tissue. The CE-marking requires this value to not exceed 2.0 W/Kg. Testing for SAR-values is performed under the following conditions: • • At the highest permitted level of transmitter power output that the equipped sender is capable to transmit on the various frequencies. At the least favorable circumstances possible in everyday normal use, for example when the device is held close to the head. 43 ETHOS – Quick Start Guide Your device was designed to use only the power necessary to remain in contact with the network. Since SAR-test protocol regulations require testing and measuring SAR-values at maximum transmitter power output, the actual amount of radiation will be lower than the SAR-value that this device is specified with. This value is strongly influenced by the network reception on your location. To obtain the SAR-value of your device, please consult our website www.mobile-initiative.com. 44 ETHOS – Quick Start Guide 11. Warranty The Manufacturer's Limited Warranty of Mobile Initiative for mobile equipment sold in the United States, is valid from January 1st, 2018. Manufacturer's Limited Warranty This Limited Warranty does not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products. Mobile Initiative provides this Limited Warranty to Person who has purchased the "MI" product(s) included in the sales package ("Product"). "MI" warrants to you that during the warranty period "MI" or an "MI" authorized service company will in a commercially reasonable time remedy defects in materials, design and workmanship free of charge by repairing or, should "MI" in its absolute discretion deem it necessary, replacing the Product in accordance with this Limited Warranty (unless otherwise required by law). This Limited Warranty is only valid and enforceable in the country where you have purchased the Product provided that it is intended for sale in that country. 45 ETHOS – Quick Start Guide Warranty Period The warranty period starts at the time of Product’s original purchase by the first end-user. The Product may consist of several different parts and different parts may be covered by a different warranty period (hereinafter "Warranty Period"). The different Warranty Periods are: Twelve (12) months for the mobile device and six (6) months for accessories (whether included in the sales package of the mobile device or sold separately), such as battery, charger, headset, USB cable. As far as your national laws permit, the Warranty Period will not be extended or renewed or otherwise affected due to subsequent resale, "MI" authorized repair or replacement of the Product. However, repaired part(s) will be warranted for the remainder of the original Warranty Period or for thirty (30) days from the date of repair, whichever is longer. How do get Warranty Service? In order to make a claim of a Defect, you must contact MI by email or phone during the Warranty Period to explain the Defect and to obtain an RMA number (Return Merchandise Authorization) if necessary. If approved You must return the Hardware during the Warranty Period, along with the printed online RMA form explaining of the Defect and your return address, 46 ETHOS – Quick Start Guide accompanied by the IMEI number of the Products and sales receipt or comparable proof of sale showing the original date of purchase and the seller's name and address to the address provided by the service center. If “MI” determines that the Product is not covered by this Limited Warranty, you must pay all parts, shipping, and labor charges for the repair or return of the Product. What is not covered? 1. This Limited Warranty does not cover user manuals or any third-party software, settings, content, data or links, whether included/downloaded in the Product, whether included during instalment, assembly, shipping or at any other time in the delivery chain or otherwise and in any way acquired by you. To the extent permitted by applicable law(s), "MI" does not warrant that any "MI" software will meet your requirements, will work in combination with any hardware or software applications provided by a third party, that the operation of the software will be uninterrupted or error free or that any defects in the software are correctable or will be corrected. 2. Furthermore, this Limited Warranty does not cover: • Normal wear and tear (including, without limitation, wear and tear of camera lenses, batteries or displays); 47 ETHOS – Quick Start Guide • • Defects caused by rough handling (including, without limitation, defects caused by sharp items, by bending, compressing or dropping, etc.); Defects or damage caused by misuse of the Product, including use that is contrary to the instructions provided by "MI" (e.g. as set out in the Product’s user guide) and/or other acts beyond the reasonable control of "MI"; 3. This Limited Warranty does not cover defects or alleged defects caused by the fact that the Product was used with, or connected to, a product, accessories, software and/or service not manufactured, supplied or authorized by "MI" or was used otherwise than for its intended use. Defects can be caused by viruses from your or from a third party’s unauthorized access to services, other accounts, computer systems or networks. This unauthorized access can take place through hacking, password-mining or through a variety of other means. 4. This Limited Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified. 48 ETHOS – Quick Start Guide 5. This Limited Warranty does not apply if the Product has been opened (excepting the (re-) placement of the battery or SIM card), modified or repaired by anyone other than an authorized service centre, if it is repaired using unauthorized spare parts or if the Product´s serial number, the mobile accessory date code or the IMEI number has been removed, erased, defaced, altered or are illegible in any way and this shall be determined in the sole discretion of "MI". 6. This Limited Warranty does not apply if the Product has been exposed to moisture, to dampness or to extreme thermal or environmental conditions or to rapid changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to influence from chemical products. Other important notes A third party, independent operator provides the SIM card and cellular and/or other network or system on which the Product operates. Therefore, "MI" will not accept responsibility under this warranty for the operation, availability, coverage, services or range of the cellular or other network or system. Before the Product can be repaired or replaced, the operator may need to unlock any SIM-lock or other lock that may have been added to lock the product to a specific network or operator. If this is the case, please contact your operator to unlock the product. 49 ETHOS – Quick Start Guide Please remember to make back-up copies or keep written records of all important content and data stored in your Product, because content and data may be lost during repair or replacement of the Product. "MI", in a manner consistent with the provisions of the section entitled "Limitation of MI’s Liability" below, shall not under any circumstances be liable, either expressly or impliedly, for any damages or losses of any kind whatsoever resulting from loss of, damage to, or corruption of, content or data during repair or replacement of the Product. All parts of the Product or other equipment that "MI" has replaced shall become the property of "MI". If the returned Product is found not to be covered by the terms and conditions of the Limited Warranty, "MI" and its authorized service companies reserve the right to charge a handling fee. When repairing or replacing the Product, "MI" may use products or parts that are new, equivalent to new or re-conditioned. Your Product may contain country specific elements, including software. If the Product has been re-exported from its original destination country to another country, the Product may contain country specific elements that are not considered to be a defect under this Limited Warranty. 50 ETHOS – Quick Start Guide Limitation of "MI's" responsibility This Limited Warranty is your sole and exclusive remedy against "MI" and "MI's” sole and exclusive liability in respect of defects in your Product. This Limited Warranty replaces all other "MI" warranties and liabilities, whether oral, written, (nonmandatory) statutory, contractual, in tort or otherwise, including, without limitation, and where permitted by applicable law, any implied conditions, warranties or other terms as to satisfactory quality or fitness for purpose. However, this Limited Warranty will not exclude nor limit: 1) Any arbitrary legal (statutory) rights that you have under applicable national laws; 2) Any arbitrary right that you may have against the seller of the product. To the extent permitted by applicable law(s) "MI" does not assume any liability for loss of or damage to or corruption of data, for any loss of profit, loss of use of Products or functionality, loss of business, loss of contracts, loss of revenues or loss of anticipated savings, increased costs or expenses or for any indirect loss or damage, consequential loss or damage or special loss or damage. 51 ETHOS – Quick Start Guide To the extent permitted by applicable law, "MI’s” liability shall be limited to the purchase value of the Product. Google, Android, Google Play and other marks are trademarks of Google LLC. Recommendation & contact details Your Product is a sophisticated electronic device. "MI" strongly encourages you to familiarize yourself with the user guide and instructions provided with and for the Product. Service Hotline: Service email: support@mobile-initiative.com Website: www.mobile-initiative.com 2018© MOBILE INITIATIV 52 FCC RF EXPOSURE INFORMATION: WARNING!! Read this information before using your phone In August 1986 the Federal Communications Commission (FCC) of the United States with its action in Report and Outer FCC 96-326 adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both U.S. and international standards bodies. The design of this phone complies with the FCC guidelines and these international standards. Use only the supplied or an approved antenna. Unauthorized antennas modifications, or attachments could impair call quality, damage the phone, or result in violation of FCC regulations. Do not use the phone with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn may result. Please contact your local dealer for replacement antenna. BODY-WORN OPERATION: This device was tested for typical body-worn operations with the back/front of the phone kept 5mm 10mm from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 5mm 10mm must be maintained between the user's body and the back/front of the phone, including the antenna. Thirdparty belt-clips, holsters and similar accessories containing metallic components shall not be used. Body-worn accessories that cannot maintain 5mm 10mm separation distance between the user’s body and the back/front of the phone, and have not been tested for typical body-worn operations may not comply with FCC RF exposure limits and should be avoided. For more information about RF exposure, please visit the FCC website at www.fcc.gov Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. Those guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies:(1992) / (1986) / (1999) Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1). Nevertheless, we recommend that you use a handsfree kit with your phone (such as an earpiece or headset) to avoid potential exposure to RF energy. The design of your phone complies with the FCC guidelines (and those standards). Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate FCC regulations. NORMAL POSITION: Hold the phone as you would any other telephone with the antenna pointed up and over your shoulder. RF Exposure Information: This product is compliance to FCC RF Exposure requirements and refers to FCC website https://apps.fcc.gov/oetcf/eas/reports/GenericSearch.c fm search for FCC ID: 2AP7L-ETHOS to gain further information include SAR Values. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help Do not use the device with the environment which below minimum -10℃ or over maximum 50℃, the device may not work. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Ad Hoc function is supported but not able to operate on non-US frequencies.
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