Widex A S MDEX M-DEX Hearing Aid Accessory User Manual Manual

Widex A/S M-DEX Hearing Aid Accessory Manual

Manual

User instrUctionsM‑DEX
Package contentsM-DEXUser instructionsLanyard ChargerJack-to-jack cable2
contentsSYMBOLS ............................................. YOURNEWM-DEX ..................................... INTENDEDUSE........................................ DESCRIPTIONOFDEVICE .............................. M-DEXOVERVIEW ..................................... STATUSICONS ........................................ BATTERYSTATUS...................................... BLUETOOTH.......................................... ROOMOFF ........................................... OPERATINGRANGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LANYARDUSAGE ..................................... GETTINGSTARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CHARGINGTHEBATTERY .............................TURNINGONTHEM-DEX .............................. TURNINGOFFTHEM-DEX.............................. STANDBYSCREEN....................................MANUALKEYLOCK ...................................BASICFUNCTIONS–REMOTECONTROL . . . . . . . . . . . . . . . . . CHANGINGPROGRAM ................................ADJUSTINGTHEVOLUME .............................CHOOSINGLISTENINGFOCUS . . . . . . . . . . . . . . . . . . . . . . . . . ROOMOFF...........................................BASICFUNCTIONS–MOBILEPHONE . . . . . . . . . . . . . . . . . . . . PAIRINGTHEM-DEXWITHYOURMOBILEPHONE . . . . . . . MOBILEPHONECONVERSATIONSVIATHEM-DEX . . . . . . ACCEPTORREJECTCALL.............................ENDCALL............................................MAKINGACALL......................................USINGTHECALLLOGTOMAKEACALL . . . . . . . . . . . . . . . . TRANSFERCALL .....................................HANDS-FREEOPERATION.............................3
OTHERFUNCTIONS ................................... ADJUSTINGTHEVOLUME .............................ROOMOFF...........................................ADVANCEDFUNCTIONS ............................... BLUETOOTH.........................................AUDIOINPUT ........................................LRVOLUME.........................................M-DEXT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SETTINGS............................................RESET...............................................INCASEOFMALFUNCTION . . . . . . . . . . . . . . . . . . . . . . . . . . CARINGFORYOURM-DEX ............................. WARNINGS........................................... SAFETYWARNING .................................... REGULATORYINFORMATION........................... 4
symbolsThe following symbols will be used throughout the manual: WARNINGMessages with this heading indicate adverse reactions, potential safety hazards or inadequate device perform-ance. CAUTIONMessages with this heading indicate/include informa-tion regarding any special care to be exercised. Not for general waste5
your new m‑DeXYour M-DEX is part of the DEX™ family of assistive lis-tening devices. These user instructions explain how the M-DEX should be operated. WARNINGThis booklet contains important information and instructions. Please read this booklet care fully before you start using the de-vice.INTENDED USEThe M-DEX is a wireless device intended for mobile phone applications, as well as an advanced remote con-trol.DESCRIPTION OF DEVICEM-DEX is an advanced hearing aid remote control. M-DEX reproduces mobile phone conversations direct-ly in the hearing aid and allows the user to control nor-mal mobile phone functions and listen to audio input, using a Bluetooth connection for compatibility with most models of mobile phone, and WidexLink for con-nection to Widex hearing aids.6
m‑DeX oVerVIew Onoff Yes(green) No(red) Volumeup Volumedown Previous Next Menu RoomOff FreeFocus Microphone7
status Icons When the M-DEX is turned on, you can see the battery, Bluetooth and Room Off status in the upper right cor-ner of the start screen.BATTERY STATUSFull LowBLUETOOTH (blue=connected, grey=on (but not connected), iconnot visible=off)8
ROOM OFF (Icon shown only if feature is active).oPeratIng rangesFrom the M-DEX to the hearing aidsWhen using it as a remote control up to 1 metreWith mobile phones, Bluetooth and transmitted audio input, incl. M-DEX Tup to 50 cmFrom the M-DEX to mobile phoneup to 10 metres9
lanyarD usageIf you wish to wear the M-DEX around your neck, place it in the plastic holder at the end of the lanyard provid-ed, as illustrated. WARNINGThe breakaway buckle of the lanyard must be positioned at the back of your neck (1), to make it easier to unsnap.1.10
gettIng starteDCHARGING THE BATTERYThe M-DEX uses a rechargeable battery. When fully charged, the battery has a capacity of approx. 5 hours of continuous use (when on standby, the battery will last approximately three days. If Bluetooth is turned on, this period will be considerably reduced). The charger is available in four country versions. The version you have may therefore not look exactly as illustrated in this booklet.To charge the battery1. Connect the charger to the M-DEX.2. Plug the charger into a wall socket.11
It takes approximately 6 hours to charge the battery the first time. Allow the battery to charge for the full six hours, even if the “battery full” icon appears.Recharging takes approx. 3 hours, depending on whether the device is turned on or off. WARNINGDo not attempt to change the battery yourself. Contact your hearing care professional if the battery needs replacement.12
turnIng on the m‑DeXPush the slide button on the right side upwards.NoteThe icons and screens in your M-DEX will depend on how it has been configured by the hearing care professional in coopera-tion with you. Your dispenser will have matched the M-DEX with your hearing aids. Once this is done, you will be able to change programs and adjust the volume in your hearing aids.13
The program in position number 1 (usually Master) is displayed.turnIng off the m‑DeXTo turn the M-DEX offPush the slide button on the right side of the M-DEX downward.14
STANDBY SCREENTo save power, the M-DEX screen will automatically enter standby mode when it has not been used for 10 seconds.To leave standby mode Use any key except the on/off button. If the other keys are locked, you can use the “No” key to leave standby mode.15
MANUAL KEYLOCKYou can activate the keylock from any program screen.To activate the keylockPress No ➞ Menu To deactivate the keylockPress No ➞ MenuFor information on automatic keylock, see page 45.16
basIc functIons –remotecontrolFrom the start screen you can change programs in your hearing aid, adjust the volume, choose listening focus and activate/deactivate Room Off. Except when using the Room Off function, your hearing aids will produce speech messages or tones when you change settings, unless the function has been deacti-vated by your hearing care professional. If a check mark is displayed, it means that the specific function has been activated.CHANGING PROGRAMThe selection of listening programs in your M-DEX de-pends on how many and which programs you have cho-sen to have in your hearing aid. The order of the pro-grams is the same as in your hearing aid.The M-DEX always starts up in the program which has been chosen as program number 1 by you and your hearing care professional (usually the Master program).17
To navigate through the available programsPress  or Every time you press one of the arrows, an icon repre-senting the active program is displayed.18
ADJUSTING THE VOLUMETo access the volume barsPress  or To increase or decrease the volume in both hearing aidsPress  or The volume adjustment will apply only to the listening program that is currently active. The wider bar in the middle indicates the default set-ting. The icon displayed reflects the number of volume adjustment steps chosen by your hearing care profes-sional in consultation with you.The binaural volume adjustment closes automatically after a few seconds. To close it manually, press the No key.Changing to another program or turning the M-DEX off will cancel any volume adjustment.If you adjust the volume on the hearing aid’s volume control, this adjustment will not be copied into the M-DEX.19
To adjust the volume of your two hearing aids separate-ly, see “Advanced functions”.CHOOSING LISTENING FOCUSThe FreeFocus feature allows you to focus on sound from a specific direction with your hearing aids.Press the FreeFocus keyThe FreeFocus key lights up to indicate that FreeFocus is activated.To focus on sound from the frontPress  ➞ MenuTo focus on sound from behindPress  ➞ Menu20
To focus on sound from the rightPress  ➞ MenuTo focus on sound from the leftPress  ➞ MenuWhen you choose a setting and lock it by pressing Menu, a check mark confirms your choice. You can “un-lock” your choice by pressing Menu again.21
To adjust the volume in FreeFocusFirst, choose the direction of focus and lock the setting. Then use the same procedure as for the hearing aids’ listening programs.To deactivate FreeFocus Press the FreeFocus key22
ROOM OFFActivating ‘Room Off’ turns the hearing aid micro-phones off. This allows you to use the feature to listen directly to transmitted audio sound without interfer-ence from surrounding sounds, or as a mute function with your normal listening programs (e.g. Master).To activate Room OffPress the Room Off key.The Room Off key lights up and the Room Off icon is displayed.To deactivate Room OffPress the Room Off key again23
basIc functIons – mobIle PhonePAIRING THE M-DEX WITH YOUR MOBILE PHONEWhen you use the M-DEX with your mobile phone for the first time, you will need to pair the two devices. 1. Turn on Bluetooth on your mobile phone.2. Turn on Bluetooth on your M-DEX. To to this: 2a. Press the Menu key from any program screen. This screen is displayed.24
2b. Press  or  until you reach Settings.Press Menu ➞ Menu. 25
If Bluetooth is not already turned on, this screen will be displayed. 2c. Press the Menu key to turn on BT. This screen is displayed.3. On your mobile phone, search for new devices. Refer to the user instructions for your phone to see how to do this.26
4. When the M-DEX is found on the mobile phone, pair the two devices. To do this: 4a. Press  or  to go to pairing 4b. Press the Menu key 4c. Press the Menu key again to start pairing. You can follow the progress on the screen. 5. Select the M-DEX on your phone, and enter the pin code (0000) displayed on your M-DEX into your phone, if prompted.The devices are now paired. If no device can be detected, “Device not found. Try again?” will be displayed on your M-DEX.27
NOTEThe next time you want to use M-DEX with your mobile phone, make sure that Bluetooth is turned on in both units. Please note that using the devices with Bluetooth turned on will significant-ly increase their battery consumption.MOBILE PHONE CONVERSATIONS VIA THE M-DEXHold the M-DEX as you would hold a phone and speak into the microphone. The sound will be heard in both hearing aids. The mobile phone must be within range (up to 10 m).Mobile phoneM-DEX28
When connected to your mobile phone, the M-DEX gives access to the following functions:1. Accept or reject call2. End call3. Transfer call4. Make a call5. Hands-free operationACCEPT OR REJECT CALLWhen you receive a call, you will hear your mobile phone ringing, and if the M-DEX is within range of your hearing aids, you will also hear a tone in these. You can choose to accept or reject the call by selecting “Yes” or “No”.29
END CALLTo end a callPress EndMAKING A CALLTo make an outgoing callDial the telephone number on your mobile phone and use the M-DEX as described on page 28.USING THE CALL LOG TO MAKE A CALLTo make a call to one of the last five numbers registered in the Call log:Press the Yes keyUse the  or  key to choose the desired number.Press the Yes key.Arrows indicate whether it is an incoming or outgoing call.To leave Call log: Press the No key.30
TRANSFER CALLThe transfer function allows you to transfer the call back to the mobile phone.To transfer a call to the mobilePress Transfer ➞ Yes A check mark confirms your choice.Turning off your M-DEX will also transfer the call back to the mobile phone.31
HANDS-FREE OPERATIONFor hands-free operation, wear the M-DEX around your neck and speak into its microphone.Max 30 cm 32
other functIonsADJUSTING THE VOLUMEYou can adjust the volume during a telephone conver-sation.To access the volume barsPress  or To increase or decrease the volumePress  or ROOM OFFYou can also use the Room Off function during phone conversations. See page 23.33
aDVanceD functIonsThe following advanced functions can be accessed by pressing the Menu key once and using  or :If you use , the menu items are placed in the following order1. Bluetooth *2. Audio Input *3. L/R volume4. M-DEX T *5. SettingsChoices made in options 1, 2 and 5 will be confirmed by a check mark.Because items 1, 2 and 4 involve transmitted sound, the sound in your hearing aids will be affected every time you confirm a choice in these options. When you leave these functions, you will return to program 1.* The M-DEX must be within a range of 50 cm of the hearing aids.34
BLUETOOTH The Bluetooth menu is only available (indicated by a blue colour) if Bluetooth is activated in your M-DEX and this is connected to a Bluetooth unit. Otherwise it will be greyed out.NoteWhen using the M-DEX for Bluetooth transmission, it must be within range of the hearing aids (up to 50 cm).35
To start transmission:Press the Menu key. On some personal audio devices, e.g. telephones, the music player may need to be acti-vated before it can play music. In the default Bluetooth setting, the hearing aid emphasises Music. To optimise it for Speech instead, use  or .To confirm a new settingPress Menu keyTo leave BluetoothPress No ➞ No36
AUDIO INPUTThis function may be useful if you wish to listen to an external audio source such as an mp3 player. When you connect a jack plug to the audio input, the Audio input screen will automatically be displayed.The Audio input menu is only available (indicated by a blue colour) if the M-DEX and the audio source are con-nected by a jack-to-jack cable.NoteWhen using the M-DEX for au-dio input, it must be within range of the hearing aids (up to 50 cm).37
To start transmission:Press Menu. In the default Audio input setting, the hear-ing aid is optimised for Music. To optimise it for Speech instead, use  or .To confirm a new settingPress the Menu keyTo leave Audio InputPress No ➞ No38
L/R VOLUMEThis function is used if you wish to adjust the volume of your two hearing aids separately.Press the Menu keyTo select which hearing aid to adjust the volume forUse  or  to choose left or right, respectively.39
To adjust the volume up and downUse  or To leave L/R volumePress No ➞ NoWhen you leave this pop-up screen, the volume in the hearing aids will be set to default level.40
M-DEX TThis option allows you to take advantage of teleloop systems even if you do not have a telecoil in your hear-ing aid. If your hearing aid is provided with a telecoil program, we recommend using this, for optimum per-formance.Using the telecoil in the M-DEXTo enable the M-DEX to pick up teleloop signals, it should hang in a vertical position and be within range of the hearing aids. (Up to 50 cm).41
To change the volume from the M-DEX T screenPress Menu and  or To leave M-DEX TPress No ➞ No42
SETTINGSPressing the Menu key gives you access to the following menu items:1. Bluetooth Settings2. Automatic Keylock3. Vibrating Alert4. Reset Bluetooth5. Short-term Log6. ResetTo select a menu itemPress  or  to go to the desired item.Press the Menu key to se-lect an item43
Bluetooth settingsHere you can turn Bluetooth on and off using the Menu key.You can also perform Bluetooth pairing.Bluetooth pairingSee page 24.To go back to the menuPress No.NotePlease note that using the M-DEX and mobile phone with Blue-tooth turned on will significantly increase their battery con-sumption.44
Automatic keylockThis function helps you avoid pressing a key acciden-tally, for example if you have your M-DEX in your pock-et.If this function has been enabled, the M-DEX keys will automatically lock when the screen enters standby mode.To activate or deactivate automatic keylockPress Menu To go back to the MenuPress NoTo unlock the automatic keylockPress No ➞ Menu45
Vibrating alertIf you have chosen a Silent profile in your mobile phone, the vibrating alert will alert you when you receive a call.To turn the vibrating alert on or off Press the Menu keyTo go back to the MenuPress NoReset Bluetooth This function allows you to delete previous Bluetooth pairings. This can be necessary if you change your mo-bile phone.To select Reset BluetoothPress MenuTo go back to the MenuPress No46
Short-term LogIf you experience difficulties in a specific listening situ-ation, this feature allows you to make a one-minute re-cording of the situation. This can help your hearing care professional to fine-tune your hearing aids.To start recordingPress the Menu keyThe recording process takes one minute and cannot be interrupted. You can follow the progress on the screen.47
Please note that if you start a new log, the previous log will be deleted.To go back to the MenuPress No48
RESETThis function resets settings to: default volume, auto-matic keylock off, vibrating alarm off.To reset the settings and volume to defaultPress MenuTo reset Bluetooth settings see page 46.49
In case of malfunctIon....Problem Possible cause SolutionYour M-DEX does not workThe battery is ex-haustedCharge the battery(see page 11)Display shows “Please match with hearing aids”The M-DEX is not matched with your hearing aidsContact your hearing care professionalNo Bluetooth streaming of telephone music when activating Bluetooth on M-DEX On some personal au-dio devices, the music player may need to be activated before it can play musicRefer to the user man-ual for the telephone for further informationM-DEX not vi-brating when telephone ringsVibrator not activated in M-DEXThe vibrator function is activated under Set-tingsBT icon in M-DEX is blue but there is no connection to telephoneM-DEX has been paired with a different device, and has estab-lished contact with itTurn BT off on the ac-tive equipment or re-set Bluetooth settings and pair telephone againYour M-DEX is on but the display is black Keylock is activated Press No > Menu50
Problem Possible cause SolutionSound from Bluetooth/jack too low and/or noisySound not turned up loud enoughTurn up the volume of the device connected to the M-DEX and turn down to a suitable volume on the M-DEXM-DEX takes a long time to charge or does not charge at allCharger used is not the correct oneUse the charger in-cluded with your M-DEXProgram shown in M-DEX not the same as in the hearing aidM-DEX and hearing aid not matched cor-rectlyAsk your hearing care professional to match againIncoming call screen is shown but no telephone ringing tone is heard in the hearing aidsSome telephones do not produce a ringing tone in the hearing aids if telephone is set to silentTurn off the silent function on your mo-bile phoneThe M-DEX is not within rangeMove it within range (up to 50 cm)When a tele-phone key is pressed, the hearing aids beep and change to an-other pro-gramSome telephones send keypad tone to the M-DEXTurn off keypad tone on the telephone51
Problem Possible cause SolutionBluetooth pairing is not workingReset Bluetooth under Settings and pair againNo sound when listening to audioM-DEX is not within range of the hearing aidsSlide the M-DEX up-wards on the lanyard52
carIng for your m‑DeXThe device is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your M-DEX: WARNING• Do not expose the device to extreme temperatures or high humidity.• Do not immerse in water or other liquids.• Do not carry your M-DEX with you during X-rays, MRIs or other scans or radiation treatments and never place it in a microwave oven. These are some of the types of radiation that can damage the device. Radiation from room surveillance equipment, burglar alarms, mobile phones and similar sources is weaker and will not damage the device. However on occa-sion radiation from devices such as certain burglar alarms, automatic motion detectors and other electronics may cause noticeable audible interference during M-DEX and hearing aid use. CAUTION• Never try to open or repair the device yourself. (This should only be done by authorised personnel.)• Clean the device with a soft cloth. Never wash it with water, cleaning solutions or other liquids.• Avoid dropping the M-DEX.• When the device is not in use, keep it in its case in a cool, dry location out of reach of children and pets.53
warnIngs WARNING• Keep the M-DEX and its parts and accessories out of reach of children and anyone else who might swallow parts of the de-vice, or otherwise cause injury to themselves with these items. In case of ingestion, contact a physician immediately. • Do not use the device on aircraft or in hospitals without per-mission.• Do not use the device in mines or other areas with explosive gases.• If you wear your M-DEX around your neck, make sure that the breakaway buckle on the lanyard is always at the back of your neck.• The device is made of modern non-allergenic materials. None-theless, in rare cases skin irritation may occur. If you notice such skin irritation, contact your hearing care professional. CAUTION• Although the device has been designed to comply with the most stringent international electromagnetic compatibility standards, the possibility cannot be excluded that it may cause interference with other equipment, such as medical de-vices.54
safety warnIngThis device is powered by an external power supply.• Only connect a power supply that is compatible with the M-DEX. • The power supply must have an output rating of 5VDC, 500mA, and a mini USB connector.• The power supply input rating voltage must match the mains power voltage in your region, and the pow-er supply must have a male mains plug that is com-patible with the AC wall sockets in your region• The power supply must be designed for ITE and must have the certification marks showing certification by an agency acceptable in your region.Widex strongly recommends that you always use a power supply unit that is supplied by your Widex Dis-tributor to ensure safe and efficient use of your M-DEX.55
regulatory InformatIonHereby, Widex A/S declares that this M-DEX is in com-pliance with the essential requirements and other rele-vant provisions of Directive 1999/5/EC.A copy of the Declaration of Conformity can be found at: http://www.widex.com56
Federal Communications Commission and Industry Canada Statement FCC ID: TTY-MDEXFCC ID: TTY092802IC: 5676B-MDEXIC: 5676B-092802This device complies with part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:57
– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.– Consult the dealer or an experienced radio/TV technician for help.NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with the Industry Canada RF radiation exposure limits set forth for an uncontrolled environment as per IC RSS-102.Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment.58
Hearing aids, accessories and batteries should not be disposed of with normal household waste. Please consult your na-tional Widex distributor for advice on how to dispose of these items.59
¡9 514 0129 001)¤ Printed by HTO / 2010-11 9 514 0129 001 #01¡#01v¤Manufacturer

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