Widex A S UFS Widex UNIQUE-FUSION U-FS Hearing aid User Manual

Widex A/S Widex UNIQUE-FUSION U-FS Hearing aid

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User Manual

WIDEX UNIQUE

USER INSTRUCTIONS

THE WIDEX UNIQUE™ FAMILY

U-FS model

Receiver-in-the-ear

Your Widex® hearing aid

To be filled out by the hearing care professional)

Your hearing aid series:

PROGRAM

 Universal  Audibility Extender

 Quiet  Audibility Extender

 Transport  Audibility Extender

 Urban  Audibility Extender

 Party  Audibility Extender

 Music  Audibility Extender

 T  Audibility Extender

 M+T  Audibility Extender

SPECIAL PROGRAMS

 Zen  Audibility Extender

PROGRAM

 Phone  Audibility Extender

SMARTTOGGLE PROGRAMS

 Zen+  Audibility Extender

 Phone+  Audibility Extender

NOTE

Read this booklet and the booklet "Ear-sets for Widex hearing aids"

carefully before your start using your hearing aid.

CONTENTS

YOUR WIDEX HEARING AID....................................................................7

Welcome to Widex..........................................................................................7

Important safety information.......................................................................10

THE HEARING AID................................................................................. 13

Indications for use.......................................................................................... 13

Intended use................................................................................................... 14

The battery......................................................................................................14

Sound signals..................................................................................................19

How to tell right from left..............................................................................21

Turning the hearing aid on and off..............................................................22

Putting on and removing your hearing aid................................................24

Sound adjustment.........................................................................................26

Programs........................................................................................................29

Using a phone with hearing aids................................................................. 35

CLEANING.............................................................................................36

Tools................................................................................................................36

Cleaning the hearing aid...............................................................................36

ACCESSORIES.......................................................................................39

Accessories.....................................................................................................39

TROUBLESHOOTING..............................................................................41

REGULATORY INFORMATION...............................................................45

FCC and IC statements and EC directives...................................................45

SYMBOLS..............................................................................................53

Your Widex Hearing Aid

Welcome to Widex

Congratulations on your new hearing aid.

Use your hearing aid regularly, even if it takes some time getting

used to it. Infrequent users don’t usually get the full benefit of a

hearing aid.

NOTE

Your hearing aid and its accessories may not look exactly as illustra-

ted in this booklet. We also reserve the right to make any changes

we consider necessary.

Your hearing aid at a glance

The illustration shows your hearing aid without the ear-set. For

further information on the ear-set see the ear-set manual. The

ear-set consists of an earwire and an ear-tip, and it is the part of

your hearing aid that you wear inside your ear.

1/2

1. On/off switch

2. Battery drawer with nail grip

3. Program button

4. LED & Right/left identification

Important safety information

Read these pages carefully before you begin using your hearing

aid.

●Take your hearing aids out when you are not using them. This

will help to ventilate the ear canal and prevent ear infections.

●Contact your doctor or hearing care professional immediately if

you suspect you may have an ear infection.

●Do not expose your hearing aids to extreme temperatures or

high humidity, and dry them quickly if they get wet, or if you

perspire heavily.

●Remove your hearing aids before showering, swimming or us-

ing a hair dryer.

●Do not wear your hearing aids when applying perfume, spray,

gels, lotion or cream.

●Do not dry your hearing aid in a microwave oven - this will ruin

it.

●Never use other people’s hearing aids and never allow others to

use yours, as this could damage your hearing.

●Never use your hearing aids in environments where there may

be explosive gases, such as in mines, etc.

●Keep hearing aids, their parts, accessories and batteries away

from children.

●Never try to open or repair the hearing aid yourself. Contact

your hearing care professional if you need to have your hearing

aid repaired.

●Your hearing aid is very powerful and it can play sounds that

exceed a level of 132 dB. There may therefore be a risk of

damaging your remaining hearing.

Your hearing instruments should be stored and transported with-

in the temperature and humidity ranges of -20°C to +40°C (-4°F

to 104°F) and 10%-95% rH.

Storage and transportation up to 60°C (140°F) with 10%-95% rH

can be accepted in shorter periods (duration of max. of 2 weeks).

Your hearing instruments are designed to operate from 0°C

(32°F) to 50°C (122°F).

The hearing aid

Indications for use

The hearing aids are indicated for individuals with a range of

hearing loss from minimal (10dB HL) to severe-to-profound (100

dB HL)] and all hearing loss configurations.

They are to be programmed by licensed hearing care professio-

nals (audiologists, hearing aid specialists, otolaryngologists) who

are trained in hearing (re)habilitation as well as tinnitus manage-

ment.

Intended use

The hearing aids are intended as air conduction amplification de-

vices to be used in everyday listening environments. The hearing

aids may be equipped with the Zen program intended to provide

a relaxing sound background (i.e. music/noise source) for adults

who desire to listen to such a background in quiet.

The battery

Use a type 312 zinc-air battery for your hearing aid.

Always use a fresh, new battery that is precisely the kind recom-

mended by your hearing care professional.

NOTE

Check that the battery is completely clean and free of any residue

before inserting it in the hearing aid. Otherwise your hearing aid

may not function as expected.

Dispose of used batteries as indicated on the packaging and take

note of the expiry date.

●Never attempt to recharge your hearing aid batteries, as they

could explode.

●Never leave a flat battery in the hearing aids while storing

them. It could leak and ruin your hearing aid.

Low battery indication

When the battery is flat, a sound signal will play. If the battery

drains suddenly there may however be no warning. We recom-

mend carrying a spare battery with you wherever you go.

Changing the battery

To change the battery, do as follows:

Use the nail grip to gently swing

the battery door open and re-

move the old battery.

Take the adhesive tab off the

new battery and make sure

there is no sticky substance left

on it. Let it "breathe" for 60 sec-

onds.

Now place the new battery in the drawer as shown.

Close the drawer. If it doesn't close easily, the battery is not

placed correctly.

If you are not using the hearing aid for a few days, remove the

battery.

NOTE

Avoid dropping your hearing aid - hold the hearing aid above a soft

surface while changing the battery.

Sound signals

Your hearing aid plays sounds to inform you that certain features

have been activated or that you have changed programs. These

sounds may be spoken messages or tones, depending on your

needs and preferences.

Program 1 Message/one short beep

Program 2 Message/two short beeps

Program 3 Message or three short beeps

Program 4 Message/one short and one long beep

Program 5 Message/one long beep and two short beeps

Zen+ Message/tone

Ask your hearing care professional to turn these sounds signals

off if you don't need them.

Lost partner

(Only available in wireless 440-series)

Your hearing care professional can turn on a feature in your hear-

ing aid that warns you whenever it loses contact with the hearing

aid in the opposite ear. You will hear a spoken message in your

ear.

How to tell right from left

The hearing aid for your right ear has a red mark. The hearing aid

for your left ear has a blue mark.

Turning the hearing aid on and off

To turn the hearing aid on, close the battery lid. The hearing aid

will play a sound signal to indicate that it is on, unless your hear-

ing care professional has deactivated this function.

To turn off the hearing aid, push the battery lid downwards.

NOTE

You can also cup the hearing aid in your hand to verify that it is

turned on. If it's on, it will whistle.

Don't forget to turn off the hearing aid when it is not in use.

Putting on and removing your hearing aid

Insert the ear-set in the ear while holding the lower part of the

tube. Pulling the outer ear upwards and backwards at the same

time can be helpful.

Then place the hearing aid behind the ear. The hearing aid should

rest comfortably on the ear, close to your head.

Your hearing aid can be fitted using different types of ear-sets.

See the separate ear-set manual for more information about your

ear-set.

NOTE

If the hearing aid doesn't feel comfortable, or if it doesn't fit proper-

ly, causing irritation, redness or the like, contact your hearing care

professional.

Removing the hearing aid

Start by removing the hearing aid from behind the ear.

Then take the ear-set carefully out of the ear canal while you hold

the lower part of the tube.

Sound adjustment

Your hearing aid adjusts the sound automatically according to

your sound environment.

If you have a remote control, you can also adjust the sound man-

ually to achieve more comfort or more audibility, depending on

your needs and preferences. For more information on how this

works, consult your hearing care professional.

Depending on the hearing aid settings and features, any sound

adjustment you make will affect both hearing aids.

Each time you operate the volume control, you will hear a beep-

tone unless your hearing care professional has deactivated this

function. When you reach the maximum or minimum setting, you

will hear a steady tone.

To mute your hearing aid do as follows:

●Keep pressing the lower part of the volume key on the remote

control until you can hear the steady sound

To turn the sound on again:

●Press the upper part of the volume key or

●Change program

Any adjustment of the volume will be cancelled when you turn off

your hearing aid or if you change program.

Programs

PROGRAM USE

Universal For everyday use

Quiet Special program for listening in quiet en-

vironments

Transport For listening in situations with noise from

cars, trains, etc.

Urban For listening in situations with changing

sound levels (in supermarkets, noisy

workplaces or similar)

Party For listening in situations with many

people talking at the same time

PROGRAM USE

Music For listening to music

T With this program you listen through the

hearing aid's telecoil, which allows you

to listen directly to the sound without

background noise (requires a teleloop

system)

M+T This program is a combination of the

hearing aid's microphone and the tele-

coil. You listen to the sound source, but

can also hear other sounds

SPECIAL PRO-

GRAMS

PROGRAM USE

Zen Plays tones or noise for tinnitus relief

Phone This program is designed for listening to

phone conversations

SMARTTOGGLE

PROGRAMS

Zen+ This program is similar to Zen but allows

you to listen to different types of tones

or noise

PROGRAM USE

Phone+ This program lets you listen to the phone

and avoid the surrounding sounds. One

of your hearing aids transmits the phone

conversation to the other, so that you

can listen with both ears

NOTE

You can only have one SmartToggle program on your hearing aid.

Depending on your hearing loss, your hearing care professional

can activate the Audibility Extender feature. Ask your hearing

care professional if you could benefit from this.

If your needs and preferences change over time, your hearing

care professional can easily change your program selection

Changing programs

To change programs, simply push the program button.

NOTE

The Phone+ program can't be accessed using a remote control.

Zen+

To access this program, press and hold the program button for

more than one second. A quicker press then allows you to cycle

through the available Zen styles. To exit the program, press and

hold down the program button for more than one second.

Phone+

To access this program, press and hold the program button for

more than one second. To leave it repeat the same procedure.

Using a phone with hearing aids

When you use a phone, hold it against your

head at an angle above your ear, rather

than directly against the ear.

Cleaning

Tools

You will receive the following cleaning tools with your hearing

aid. Use them as indicated in the Cleaning section.

3.2.1. 4. 5.

1. Cloth

2. Brush

3. Long wax removing tool

4. Short wax removing tool

5. Battery magnet

Cleaning the hearing aid

Cleaning your hearing aid every day will make it more efficient

and more comfortable to wear.

Wipe the hearing aid with a soft

cloth (for example the cloth you

received from your hearing care

professional).

If the microphone openings are

still blocked, contact your hear-

ing care professional.

Dry your hearing aid quickly if it gets wet, or if you perspire heav-

ily. Some people use a special dehumidifier like Widex Dry-Go to

help keep their hearing aids dry and clean. Ask your hearing care

professional if this is right for you.

Leave the battery compartment open to ventilate the hearing aid.

For information on how to clean your ear-set, see the ear-set

manual.

●Do not use any kind of liquid or disinfectant to clean your

hearing aid.

●Clean and inspect your hearing aid every day after use to

check that it is not broken. If the hearing aid breaks while you

are wearing it, leaving small fragments in your ear canal, con-

tact your doctor. Never try to take out the fragments yourself.

Accessories

You can use a variety of accessories with your hearing aid. To see

whether you could benefit from using these accessories, ask your

hearing care professional.

Name Use

RC-DEX remote control

TV-DEX for listening to TV and audio

PHONE-DEX* for easy landline use

FM+DEX for streaming audio and FM signals

Name Use

T-DEX for connecting hearing aids to mobile phones

via a telecoil

UNI-DEX for connecting hearing aids to mobile phones

CALL-DEX for easy wireless connection to mobile

phones

COM-DEX for wireless connection to mobile phones and

other devices via bluetooth

Accessories

*Available in some countries only.

Troubleshooting

These pages contain advice on what to do if your hearing aid

stops working or if it doesn't work as expected. If the problem

persists, contact your hearing care professional.

Problem Possible cause Solution

The hearing aid is

completely silent

It is not turned on Make sure the bat-

tery drawer is

completely closed

The battery does

not work

Insert a new bat-

tery

Problem Possible cause Solution

The hearing aid

volume is not pow-

erful enough

Your ear is blocked

by earwax

Contact your doc-

tor

Your hearing may

have changed

Contact your hear-

ing care professio-

nal/doctor

The hearing aid

whistles continu-

ously

Your ear is blocked

by earwax

Contact your doc-

tor

Your two hearing

aids are not work-

ing in synchrony

The connection be-

tween the hearing

aids is lost

Turn them off and

on again

Problem Possible cause Solution

The hearing aids do

not respond with a

corresponding

change in volume

or program to the

control device

a. The device is used

beyond the trans-

mission range

b. Strong electro-

magnetic interfer-

ence in the vicinity

c. The device and

the hearing aids are

not matched

a. Move the device

closer to the hear-

ing aids.

b. Move away from

known source of

EM interference

c. Check with your

hearing care pro-

fessional to make

sure the device is

matched with

hearing aids

Problem Possible cause Solution

You hear “interrup-

ted” speech (on

and off) from the

hearing aids or no

speech (muted)

from the transmit-

ting hearing aid.

a. The battery in one

of the hearing aids

has expired

b. Strong electro-

magnetic interfer-

ence in the vicinity

a. Replace battery

in one or both

hearing aids

b. Move away from

known sources of

interference

NOTE

This information covers only the hearing aid. See the “Ear-sets for

Widex hearing aids” user manual for information specific to your

ear-set. If the problems persist, contact your hearing care professio-

nal for assistance.

Regulatory information

FCC and IC statements and EC directives

FCC ID: TTY-UFS

IC: 5676B-UFS

Federal Communications Commission Statement

This device complies with part 15 of the FCC Rules. Operation is

subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including

interference that may cause undesired operation.

NOTE:

This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to part 15 of the FCC

Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency ener-

gy and, if not installed and used in accordance with the instruc-

tions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in

a particular installation. If this equipment does cause harmful in-

terference to radio or television reception, which can be deter-

mined by turning the equipment off and on, the user is encour-

aged to try to correct the interference by one or more of the fol-

lowing measures:

— Reorient or relocate the receiving antenna.

— Increase the separation between the equipment and receiver.

— Connect the equipment into an outlet on a circuit different

from that to which the receiver is connected.

— Consult the dealer or an experienced radio/TV technician for

help.

NOTE:

This equipment complies with FCC radiation exposure limits set

forth for an uncontrolled environment. This transmitter must not

be co-located or operating in conjunction with any other antenna

or transmitter.

Changes or modifications to the equipment not expressly ap-

proved by Widex could void the user’s authority to operate the

equipment.

Industry Canada Statement / Déclaration d’industrie Canada

Under Industry Canada regulations, this radio transmitter may on-

ly operate using an antenna of a type and maximum (or lesser)

gain approved for the transmitter by Industry Canada.

To reduce potential radio interference to other users, the antenna

type and its gain should be so chosen that the equivalent isotrop-

ically radiated power (e.i.r.p.) is not more than that necessary for

successful communication.

This device complies with Industry Canada licence-exempt RSS

standard(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interfer-

ence that may cause undesired operation of the device.

Conformément à la réglementation d’Industrie Canada, le présent

émetteur radio peut fonctionner avec une antenne d’un type et

d’un gain maximal (ou inférieur) approuvé pour l’émetteur par In-

dustrie Canada.

Dans le but de réduire les risques de brouillage radioélectrique à

l’intention des autres utilisateurs, il faut choisir le type d’antenne

et son gain de sorte que la puissance isotrope rayonnée équiva-

lente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établisse-

ment d’une communication satisfaisante.

Le présent appareil est conforme aux CNR d’Industrie Canada ap-

plicables aux appareils radio exempts de licence. L’exploitation

est autorisée aux deux conditions suivantes :

(1) l’appareil ne doit pas produire de brouillage, et

(2) l’utilisateur de l’appareil doit accepter tout brouillage radioé-

lectrique subi, même si le brouillage est susceptible d’en compro-

mettre le fonctionnement.

Directive 1999/5/EC

Hereby, Widex A/S declares that this U-FS is in compliance with

the essential requirements and other relevant provisions of Direc-

tive 1999/5/EC.

A copy of the Declaration of Conformity according to 1999/5/EC

can be found at:

http://widex.com/doc

N26346

Information regarding disposal

Electrical and electronic equipment (EEE)

contains materials, components and substances that can be haz-

ardous and present a risk to human health and the environment

when waste electrical and electronic equipment (WEEE) is not

handled correctly.

Do not dispose of hearing aids, hearing aid accessories and bat-

teries with ordinary household waste.

Hearing aids, batteries and hearing aid accessories should be dis-

posed of at sites intended for waste electrical and electronic

equipment, or given to your hearing care professional for safe

disposal. Proper disposal helps to protect human health and the

environment.

Symbols

Symbols commonly used by Widex A/S in medical device label-

ling (labels/IFU/etc.)

Symbol Title/Description

Manufacturer

The product is produced by the manufacturer whose

name and address are stated next to the symbol. If

appropriate, the date of manufacture may also be

stated.

Symbol Title/Description

Catalogue number

The product’s catalogue (item) number.

Consult instructions for use

The user instructions contain important cautionary

information (warnings/precautions) and must be

read before using the product.

Warning

Text marked with a warning symbol must be read

before using the product.

Symbol Title/Description

WEEE mark

“Not for general waste”

When a product is to be discarded, it must be sent to

a designated collection point for recycling and re-

covering to prevent to prevent the risk of harm to

the environment or human health as a result of the

presence of hazardous substances.

CE mark

The product is in conformity with the requirements

set out in European CE marking directives.

Symbol Title/Description

RCM mark

The product complies with electrical safety, EMC and

radio spectrum regulatory requirements for products

supplied to the Australian or New Zealand market.

Interference

Electromagnetic interference may occur in the vicini-

ty of the product.

WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark

www.widex.com

Manual no.:

Issue:

2015-08-17 95140317001

Widex A S UFS Widex UNIQUE-FUSION U-FS Hearing aid User Manual

Widex A/S Widex UNIQUE-FUSION U-FS Hearing aid

User Manual

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