Widex A S UFS Widex UNIQUE-FUSION U-FS Hearing aid User Manual

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Document ID	2764107
Application ID	IE6GFnmWh4ng6ijuOYkLEA==
Document Description	User Manual
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Date Submitted	2015-09-28 00:00:00
Date Available	2015-09-28 00:00:00
Creation Date	2015-08-17 12:50:39
Producing Software	Antenna House PDF Output Library 6.0.362 (Windows (x64))
Document Lastmod	2015-08-17 12:50:39
Document Title	User Manual
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WIDEX UNIQUE
USER INSTRUCTIONS
THE WIDEX UNIQUE™ FAMILY
U-FS model
Receiver-in-the-ear
Your Widex® hearing aid
To be filled out by the hearing care professional)
Your hearing aid series:
PROGRAM
 Universal
 Audibility Extender
 Quiet
 Audibility Extender
 Transport
 Audibility Extender
 Urban
 Audibility Extender
 Party
 Audibility Extender
 Music
 Audibility Extender
T
 Audibility Extender
 M+T
 Audibility Extender
SPECIAL PROGRAMS
 Zen
 Audibility Extender
PROGRAM
 Phone
 Audibility Extender
SMARTTOGGLE PROGRAMS
 Zen+
 Audibility Extender
 Phone+
 Audibility Extender
NOTE
Read this booklet and the booklet "Ear-sets for Widex hearing aids"
carefully before your start using your hearing aid.
CONTENTS
YOUR WIDEX HEARING AID....................................................................7
Welcome to Widex.......................................................................................... 7
Important safety information....................................................................... 10
THE HEARING AID................................................................................. 13
Indications for use.......................................................................................... 13
Intended use................................................................................................... 14
The battery......................................................................................................14
Sound signals..................................................................................................19
How to tell right from left..............................................................................21
Turning the hearing aid on and off..............................................................22
Putting on and removing your hearing aid................................................24
Sound adjustment......................................................................................... 26
Programs........................................................................................................ 29
Using a phone with hearing aids................................................................. 35
CLEANING.............................................................................................36
Tools................................................................................................................ 36
Cleaning the hearing aid...............................................................................36
ACCESSORIES....................................................................................... 39
Accessories.....................................................................................................39
TROUBLESHOOTING..............................................................................41
REGULATORY INFORMATION............................................................... 45
FCC and IC statements and EC directives...................................................45
SYMBOLS.............................................................................................. 53
Your Widex Hearing Aid
Welcome to Widex
Congratulations on your new hearing aid.
Use your hearing aid regularly, even if it takes some time getting
used to it. Infrequent users don’t usually get the full benefit of a
hearing aid.
NOTE
Your hearing aid and its accessories may not look exactly as illustrated in this booklet. We also reserve the right to make any changes
we consider necessary.
Your hearing aid at a glance
The illustration shows your hearing aid without the ear-set. For
further information on the ear-set see the ear-set manual. The
ear-set consists of an earwire and an ear-tip, and it is the part of
your hearing aid that you wear inside your ear.
1/2
1. On/off switch
2. Battery drawer with nail grip
3. Program button
4. LED & Right/left identification
Important safety information
Read these pages carefully before you begin using your hearing
aid.
● Take your hearing aids out when you are not using them. This
will help to ventilate the ear canal and prevent ear infections.
● Contact your doctor or hearing care professional immediately if
you suspect you may have an ear infection.
● Do not expose your hearing aids to extreme temperatures or
high humidity, and dry them quickly if they get wet, or if you
perspire heavily.
● Remove your hearing aids before showering, swimming or using a hair dryer.
10
● Do not wear your hearing aids when applying perfume, spray,
gels, lotion or cream.
● Do not dry your hearing aid in a microwave oven - this will ruin
it.
● Never use other people’s hearing aids and never allow others to
use yours, as this could damage your hearing.
● Never use your hearing aids in environments where there may
be explosive gases, such as in mines, etc.
● Keep hearing aids, their parts, accessories and batteries away
from children.
● Never try to open or repair the hearing aid yourself. Contact
your hearing care professional if you need to have your hearing
aid repaired.
● Your hearing aid is very powerful and it can play sounds that
exceed a level of 132 dB. There may therefore be a risk of
damaging your remaining hearing.
11
Your hearing instruments should be stored and transported within the temperature and humidity ranges of -20°C to +40°C (-4°F
to 104°F) and 10%-95% rH.
Storage and transportation up to 60°C (140°F) with 10%-95% rH
can be accepted in shorter periods (duration of max. of 2 weeks).
Your hearing instruments are designed to operate from 0°C
(32°F) to 50°C (122°F).
12
The hearing aid
Indications for use
The hearing aids are indicated for individuals with a range of
hearing loss from minimal (10dB HL) to severe-to-profound (100
dB HL)] and all hearing loss configurations.
They are to be programmed by licensed hearing care professionals (audiologists, hearing aid specialists, otolaryngologists) who
are trained in hearing (re)habilitation as well as tinnitus management.
13
Intended use
The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The hearing
aids may be equipped with the Zen program intended to provide
a relaxing sound background (i.e. music/noise source) for adults
who desire to listen to such a background in quiet.
The battery
Use a type 312 zinc-air battery for your hearing aid.
Always use a fresh, new battery that is precisely the kind recommended by your hearing care professional.
14
NOTE
Check that the battery is completely clean and free of any residue
before inserting it in the hearing aid. Otherwise your hearing aid
may not function as expected.
Dispose of used batteries as indicated on the packaging and take
note of the expiry date.
● Never attempt to recharge your hearing aid batteries, as they
could explode.
● Never leave a flat battery in the hearing aids while storing
them. It could leak and ruin your hearing aid.
15
Low battery indication
When the battery is flat, a sound signal will play. If the battery
drains suddenly there may however be no warning. We recommend carrying a spare battery with you wherever you go.
Changing the battery
To change the battery, do as follows:
Use the nail grip to gently swing
the battery door open and remove the old battery.
16
Take the adhesive tab off the
new battery and make sure
there is no sticky substance left
on it. Let it "breathe" for 60 seconds.
17
Now place the new battery in the drawer as shown.
Close the drawer. If it doesn't close easily, the battery is not
placed correctly.
If you are not using the hearing aid for a few days, remove the
battery.
18
NOTE
Avoid dropping your hearing aid - hold the hearing aid above a soft
surface while changing the battery.
Sound signals
Your hearing aid plays sounds to inform you that certain features
have been activated or that you have changed programs. These
sounds may be spoken messages or tones, depending on your
needs and preferences.
19
Program 1
Message/one short beep
Program 2
Message/two short beeps
Program 3
Message or three short beeps
Program 4
Message/one short and one long beep
Program 5
Message/one long beep and two short beeps
Zen+
Message/tone
Ask your hearing care professional to turn these sounds signals
off if you don't need them.
Lost partner
(Only available in wireless 440-series)
20
Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearing
aid in the opposite ear. You will hear a spoken message in your
ear.
How to tell right from left
The hearing aid for your right ear has a red mark. The hearing aid
for your left ear has a blue mark.
21
Turning the hearing aid on and off
To turn the hearing aid on, close the battery lid. The hearing aid
will play a sound signal to indicate that it is on, unless your hearing care professional has deactivated this function.
22
To turn off the hearing aid, push the battery lid downwards.
NOTE
You can also cup the hearing aid in your hand to verify that it is
turned on. If it's on, it will whistle.
Don't forget to turn off the hearing aid when it is not in use.
23
Putting on and removing your hearing aid
Insert the ear-set in the ear while holding the lower part of the
tube. Pulling the outer ear upwards and backwards at the same
time can be helpful.
Then place the hearing aid behind the ear. The hearing aid should
rest comfortably on the ear, close to your head.
24
Your hearing aid can be fitted using different types of ear-sets.
See the separate ear-set manual for more information about your
ear-set.
NOTE
If the hearing aid doesn't feel comfortable, or if it doesn't fit properly, causing irritation, redness or the like, contact your hearing care
professional.
Removing the hearing aid
Start by removing the hearing aid from behind the ear.
25
Then take the ear-set carefully out of the ear canal while you hold
the lower part of the tube.
Sound adjustment
Your hearing aid adjusts the sound automatically according to
your sound environment.
26
If you have a remote control, you can also adjust the sound manually to achieve more comfort or more audibility, depending on
your needs and preferences. For more information on how this
works, consult your hearing care professional.
Depending on the hearing aid settings and features, any sound
adjustment you make will affect both hearing aids.
Each time you operate the volume control, you will hear a beeptone unless your hearing care professional has deactivated this
function. When you reach the maximum or minimum setting, you
will hear a steady tone.
To mute your hearing aid do as follows:
● Keep pressing the lower part of the volume key on the remote
control until you can hear the steady sound
To turn the sound on again:
27
● Press the upper part of the volume key or
● Change program
Any adjustment of the volume will be cancelled when you turn off
your hearing aid or if you change program.
28
Programs
PROGRAM
USE
Universal
For everyday use
Quiet
Special program for listening in quiet environments
Transport
For listening in situations with noise from
cars, trains, etc.
Urban
For listening in situations with changing
sound levels (in supermarkets, noisy
workplaces or similar)
Party
For listening in situations with many
people talking at the same time
29
PROGRAM
USE
Music
For listening to music
With this program you listen through the
hearing aid's telecoil, which allows you
to listen directly to the sound without
background noise (requires a teleloop
system)
M+T
This program is a combination of the
hearing aid's microphone and the telecoil. You listen to the sound source, but
can also hear other sounds
SPECIAL PROGRAMS
30
PROGRAM
USE
Zen
Plays tones or noise for tinnitus relief
Phone
This program is designed for listening to
phone conversations
SMARTTOGGLE
PROGRAMS
Zen+
This program is similar to Zen but allows
you to listen to different types of tones
or noise
31
PROGRAM
USE
Phone+
This program lets you listen to the phone
and avoid the surrounding sounds. One
of your hearing aids transmits the phone
conversation to the other, so that you
can listen with both ears
NOTE
You can only have one SmartToggle program on your hearing aid.
Depending on your hearing loss, your hearing care professional
can activate the Audibility Extender feature. Ask your hearing
care professional if you could benefit from this.
If your needs and preferences change over time, your hearing
care professional can easily change your program selection
32
Changing programs
To change programs, simply push the program button.
NOTE
The Phone+ program can't be accessed using a remote control.
Zen+
33
To access this program, press and hold the program button for
more than one second. A quicker press then allows you to cycle
through the available Zen styles. To exit the program, press and
hold down the program button for more than one second.
Phone+
To access this program, press and hold the program button for
more than one second. To leave it repeat the same procedure.
34
Using a phone with hearing aids
When you use a phone, hold it against your
head at an angle above your ear, rather
than directly against the ear.
35
Cleaning
Tools
You will receive the following cleaning tools with your hearing
aid. Use them as indicated in the Cleaning section.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
Cloth
Brush
Long wax removing tool
Short wax removing tool
Battery magnet
Cleaning the hearing aid
Cleaning your hearing aid every day will make it more efficient
and more comfortable to wear.
36
Wipe the hearing aid with a soft
cloth (for example the cloth you
received from your hearing care
professional).
If the microphone openings are
still blocked, contact your hearing care professional.
Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex Dry-Go to
help keep their hearing aids dry and clean. Ask your hearing care
professional if this is right for you.
Leave the battery compartment open to ventilate the hearing aid.
For information on how to clean your ear-set, see the ear-set
manual.
37
● Do not use any kind of liquid or disinfectant to clean your
hearing aid.
● Clean and inspect your hearing aid every day after use to
check that it is not broken. If the hearing aid breaks while you
are wearing it, leaving small fragments in your ear canal, contact your doctor. Never try to take out the fragments yourself.
38
Accessories
Accessories
You can use a variety of accessories with your hearing aid. To see
whether you could benefit from using these accessories, ask your
hearing care professional.
Name
Use
RC-DEX
remote control
TV-DEX
for listening to TV and audio
PHONE-DEX*
for easy landline use
FM+DEX
for streaming audio and FM signals
39
Name
Use
T-DEX
for connecting hearing aids to mobile phones
via a telecoil
UNI-DEX
for connecting hearing aids to mobile phones
CALL-DEX
for easy wireless connection to mobile
phones
COM-DEX
for wireless connection to mobile phones and
other devices via bluetooth
Accessories
*Available in some countries only.
40
Troubleshooting
These pages contain advice on what to do if your hearing aid
stops working or if it doesn't work as expected. If the problem
persists, contact your hearing care professional.
Problem
The hearing aid is
completely silent
Possible cause
Solution
It is not turned on
Make sure the battery drawer is
completely closed
The battery does
not work
Insert a new battery
41
Problem
Possible cause
Solution
The hearing aid
Your ear is blocked
volume is not pow- by earwax
erful enough
Your hearing may
have changed
Contact your doctor
The hearing aid
whistles continuously
Your ear is blocked
by earwax
Contact your doctor
Your two hearing
aids are not working in synchrony
The connection between the hearing
aids is lost
Turn them off and
on again
42
Contact your hearing care professional/doctor
Problem
The hearing aids do
not respond with a
corresponding
change in volume
or program to the
control device
Possible cause
Solution
a. The device is used a. Move the device
beyond the transcloser to the hearmission range
ing aids.
b. Move away from
b. Strong electroknown source of
magnetic interferEM interference
ence in the vicinity
c. Check with your
c. The device and
hearing care prothe hearing aids are
fessional to make
not matched
sure the device is
matched with
hearing aids
43
Problem
You hear “interrupted” speech (on
and off) from the
hearing aids or no
speech (muted)
from the transmitting hearing aid.
Possible cause
Solution
a. The battery in one a. Replace battery
of the hearing aids in one or both
has expired
hearing aids
b. Strong electromagnetic interference in the vicinity
b. Move away from
known sources of
interference
NOTE
This information covers only the hearing aid. See the “Ear-sets for
Widex hearing aids” user manual for information specific to your
ear-set. If the problems persist, contact your hearing care professional for assistance.
44
Regulatory information
FCC and IC statements and EC directives
FCC ID: TTY-UFS
IC: 5676B-UFS
Federal Communications Commission Statement
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including
interference that may cause undesired operation.
NOTE:
45
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
46
— Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for
help.
NOTE:
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This transmitter must not
be co-located or operating in conjunction with any other antenna
or transmitter.
Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the
equipment.
Industry Canada Statement / Déclaration d’industrie Canada
47
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser)
gain approved for the transmitter by Industry Canada.
To reduce potential radio interference to other users, the antenna
type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for
successful communication.
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.
48
Conformément à la réglementation d’Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d’un type et
d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada.
Dans le but de réduire les risques de brouillage radioélectrique à
l’intention des autres utilisateurs, il faut choisir le type d’antenne
et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une communication satisfaisante.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation
est autorisée aux deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage, et
49
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
Directive 1999/5/EC
Hereby, Widex A/S declares that this U-FS is in compliance with
the essential requirements and other relevant provisions of Directive 1999/5/EC.
A copy of the Declaration of Conformity according to 1999/5/EC
can be found at:
http://widex.com/doc
N26346
50
Information regarding disposal
Electrical and electronic equipment (EEE)
contains materials, components and substances that can be hazardous and present a risk to human health and the environment
when waste electrical and electronic equipment (WEEE) is not
handled correctly.
Do not dispose of hearing aids, hearing aid accessories and batteries with ordinary household waste.
51
Hearing aids, batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic
equipment, or given to your hearing care professional for safe
disposal. Proper disposal helps to protect human health and the
environment.
52
Symbols
Symbols
Symbols commonly used by Widex A/S in medical device labelling (labels/IFU/etc.)
Symbol
Title/Description
Manufacturer
The product is produced by the manufacturer whose
name and address are stated next to the symbol. If
appropriate, the date of manufacture may also be
stated.
53
Symbol
Title/Description
Catalogue number
The product’s catalogue (item) number.
Consult instructions for use
The user instructions contain important cautionary
information (warnings/precautions) and must be
read before using the product.
Warning
Text marked with a warning symbol must be read
before using the product.
54
Symbol
Title/Description
WEEE mark
“Not for general waste”
When a product is to be discarded, it must be sent to
a designated collection point for recycling and recovering to prevent to prevent the risk of harm to
the environment or human health as a result of the
presence of hazardous substances.
CE mark
The product is in conformity with the requirements
set out in European CE marking directives.
55
Symbol
Title/Description
RCM mark
The product complies with electrical safety, EMC and
radio spectrum regulatory requirements for products
supplied to the Australian or New Zealand market.
Interference
Electromagnetic interference may occur in the vicinity of the product.
56
57
WIDEX A/S
Nymoellevej 6, DK-3540 Lynge, Denmark
www.widex.com
Manual no.:
Issue:
2015-08-17
95140317001

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