Wilson Electronics 271247SB Signal Boost DT Wireless Amplifier User Manual AIGR 801247 007 07 11 07 indd

Wilson Electronics, LLC Signal Boost DT Wireless Amplifier AIGR 801247 007 07 11 07 indd

USERS MANUAL

SIGNALBOOST™ DTDual-BandCellular/PCSAmplifi er SystemInstallation GuideContents:Guarantee and Warranty · · · · · · · · · · · · · · 1Package Contents · · · · · · · · · · · · · · · · · · · 2Tools Required for Installation · · · · · · · · · · 2How It Works · · · · · · · · · · · · · · · · · · · · · · · 3Before Getting Started · · · · · · · · · · · · · · · · 4Reasons for Weak Cellular Signals · · · · · · 4How to Check Your Outside Signal Strength 4Installing the Cradle Antenna · · · · · · · · · · · 5Installing the Amplifi er Unit · · · · · · · · · · · · · 9Powering Up the Amplifi er · · · · · · · · · · · · · 10Understanding the Indicator Light · · · · · · · 10Warnings and Recommendations · · · · · · · 11Frequently Asked Questions · · · · · · · · · · · 11About Wilson Electronics · · · · · · · · · · · · · · 12Amplifi er Specifi cations · · · · · · · Back CoverSIGNALBOOSTDT™DESKTOPTDDDDDDDDDDD
SIGNALBOOST™ DT Installation Instructions130-Day Money-Back GuaranteeAll Wilson Electronics products are protected by Wilson’s 30-day money-back guarantee. If for any reason the performance of any product is not acceptable, simply return the product directly to the reseller with a dated proof of purchase.1-Year WarrantyWilson Electronics amplifi ers are warranted for one (1) year against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.Amplifi ers may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics. Wilson shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or replaced product back to the original consumer.This warranty does not apply to any amplifi ers determined by Wilson Electronics to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.RMA numbers may be obtained by phoning Technical Support at 866-294-1660.Disclaimer: The information provided by Wilson Electronics, Inc. is believed to be complete and accurate. However, no responsibility is assumed by Wilson Electronics, Inc. for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use.Operation is subject to the following two conditions: (1) This device may not cause interference, and(2) this device must accept any interference, including interference that may cause undesired operation of this device.Copyright © 2007 Wilson Electronics, Inc. All rights reserved.Installation Instructions for the Following Wilson Amplifi er: SIGNALBOOST™ DT Dual-Band Cellular/PCS AmpliferModel # 271247, Part # 801247 FCC ID: PWO271247SB IC: 4726A-271247SBThe term “IC” before the radio certifi cation number only signifi es that Industry Canada technical specifi cations were met.
SIGNALBOOST™ DT Installation Instructions 2Welcome to the Wilson Electronics Family of Products!Thank you for purchasing the Wilson SIGNALBOOST™ DT amplifi er system. You are just minutes away from enjoying improved performance from your cellular phone and/or laptop data card. When installed properly, the SIGNALBOOST™ DT will signifi cantly reduce dropped calls and improve both voice and data signal quality. By taking a few minutes to read and follow the simple instructions in this guide, you will get the most out of your new amplifi er system. If you have questions during or after installation, please don’t hesitate to contact a member of our Technical Support team by phone (866-294-1660 or 435-673-5021) or email (tech@wilsonelectronics.com). We’re here to help!Inside this Package:SIGNALBOOST™ DT Amplifi er On-boardAntenna Antennaand Cradle AC PowerSupply Coaxial Cable(50 ft.) Amplifi erWall Bracket Window-Mount(Packet A) Wall-Mount(Packet B) Pole-Mount(Packet C)Tools Required for Installation:Depending on your particular installation, you will need the following tools: • Window-mount - No additional tools needed • Wall-mount - Drill and 3/16-inch bit, Phillips-head screwdriver • Pole-mount - 1/4-inch open-end wrench or adjustable wrench
SIGNALBOOST™ DT Installation Instructions3How it WorksYour new Wilson SIGNALBOOST™ DT amplifi er system has been carefully engineered to enhance the performance of your cell phone or cellular data card. Its advanced technology is designed to signifi cantly improve voice and data signal quality and reduce disconnects and drop-outs.The SIGNALBOOST™ DT works with two antennas (included). The on-board antenna communicates with your cell phone or laptop data card, and the cradle antenna communicates with the cell tower. the cradle antenna is designed for installation inside on a window or outside on a wall or a pole, depending on your preferred confi guration.The cradle antenna collects the the outside signal and sends it through a cable to the SIGNALBOOST™ DT. The signal is then boosted and sent to the on-board antenna, which communicates with your cell phone or data card. When the cell phone or data card transmits, the on-board antenna picks up the signal and sends it to the amplifi er where it is boosted and sent through the cradle antenna to the cell tower.Note: While the SIGNALBOOST™ DT is designed to give you reliable signal improvement with the included antennas, Wilson offers a variety of optional antennas and accessories that enable you to customize your SIGNALBOOST™ DT to your specifi c needs.Visit www.wilsonelectronics.com for details.Window Installation (A) Wall Installation (B) Pole Installation (C)AntennaOption A (indoor)Cradle Window MountAntennaOption B (outdoor)Cradle Wall MountAntennaOption C (outdoor)Cradle Pole MountWirelessAmplifierArea Needing IncreasedSignalCellTowerAntennaandCradleCellTowerAntennaandCradleAntennaandCradleCellTower
SIGNALBOOST™ DT Installation Instructions 4Before Getting StartedThis guide will help you properly install Wilson’s SIGNALBOOST™ DT. It is recommended that you read through all of the installation steps and familiarize yourself with the product. Read the instructions and visualize where you want to place the components before mounting any equipment. If you do not understand the instructions in full, please contact Wilson Technical Support at 866-294-1660.Reasons for Weak Cellular SignalsAnyone who uses a cell phone or cellular data card knows the frustration of not being able to connect to or maintain a strong cellular signal. When this occurs, it’s generally due to one of two reasons:1. Location of the Nearest Cell Tower – Cell towers are situated to provide broad coverage; however, there are many areas in which signal strength may be reduced by topographic features or by local government restrictions on the height or placement of the towers themselves. Rural areas generally have fewer cell towers than urban regions.2. Natural and Man-made Obstructions – Signal strength can also be negatively affected by trees, hills, buildings and other obstructions. You may be relatively close to a cell tower but still unable to make a call. This often occurs in homes, offi ces and other buildings in which stucco, concrete or metal walls block the signal.Whether you’re too far from the nearest cell tower to obtain a usable signal or you’re located in an area or building where the signal is obstructed, the Wilson SIGNALBOOST™ DT can help you get connected and stay connected!How to Check Your Outside Signal StrengthBefore you install your SIGNALBOOST™ DT, it is very important that you determine the location of the best available cellular signal outside your building. This will affect where you place the cradle antenna and will help you get the best performance from your system.Your cell phone can help you fi nd the strongest outside signal, using any or all of the following methods:1. Place calls from several locations outside your building and note where you get the best reception.2. Check the bar indicator on your cell phone display and note where the signal appears to be the strongest. (Note: cell phone bars are only an approximation of signal strength and vary from phone to phone.)3. Using the test mode on your cell phone, move around the outside of your building and determine the location of the strongest signal. (For assistance with the test mode on your particular phone, visit the Technical Support section of our website: www.wilsonelectronics.com or call our Technical Support Department at 866-294-1660 or 435-673-5021.)Once you have determined where the outside signal is strongest, you should plan to install the cradle antenna in that general area, either inside or outside. (See the following section for alternative installation options.)
SIGNALBOOST™ DT Installation Instructions5 Installation Options - Cradle AntennaThe SIGNALBOOST™ DT comes with all necessary parts for installation of the cradle antenna in three alternative locations: • Inside on a window (suction cups or double-sided adhesive strip) • Outside on a wall (screws, washers and anchors) • Outside on a pole (bracket, nuts and washers)The best location for your particular application depends primarily on outside signal strength (see page 4). For example, if your strongest signal is obtained on the north side of the building and a suitable window exists in that area, you may want to mount the cradle antenna inside on the glass (see page 6). If you fi nd the strongest signal in an area with no window, an outside wall mount may be a better choice (see page 7). Or, if your particular application allows for the installation of the antenna on a roof or balcony to obtain the strongest signal, mounting the cradle outside on a pole (not included) may be your best option (see page 8).IMPORTANT! Depending on your particular installation, the antenna must be positioned in the cradle correctly. The side with the Wilson label should face in the direction of the cell tower.Note: The amplifi er itself is designed to sit on a desk, table or shelf; however, it may also be mounted on a wall with the included triangular bracket if you so desire (see page 9).In all cases, you will want to insure a separation of at least 20 feet between the cradle antenna and the amplifi er. The SIGNALBOOST™ DT comes with 50 feet of low-loss coaxial cable. Additional lengths of cable and the necessary connectors are available through your Wilson dealer, but keep in mind that using longer cable will result in some signal loss.Window Installation (A) Wall Installation (B) Pole Installation (C)AntennaandCradleCellTowerAntennaandCradleAntennaandCradleCellTower
SIGNALBOOST™ DT Installation Instructions 6Installing the Cradle AntennaWindow Mount (Packet A)1. Select a location on the inside of the window at least 5 feet up from the fl oor, at least 20 feet away from any other amplifi er or antenna and at least 20 feet from where the amplifi er will be located (see Figure 1).2. Clean the area on the glass with the supplied alcohol prep pad.3a. If you plan to remove or relocate the cradle antenna at some point, use the suction cups provided in Packet A. Using a twisting motion, press the suction cups into the two holes on the antenna cradle (see Figure 2), then press the cradle onto the glass at the desired location.3b. For a more permanant installation, use the double-sided adhesive strip. Cut the strip as shown in Figure 3. Peel the backing from one side of the strip and place it on the back of the cradle (see Figure 4). Peel the backing from the other side of the strip and press the cradle onto the glass at the desired location.4. Insert the antenna into the cradle with the Wilson label facing in the direction of the cell tower. The cable connection should protrude through the bottom of the cradle.5. Connect one end of the supplied coax cable to the antenna and route the cable as desired to where the amplifi er will be located.Min. 20 feetMin. 5 feetFigure 1Suction cup installationFigure 2Adhesive installationFigure 4Figure 3AntennaandCradleWarning: RF Safety: The cradle antenna, when used with the included cable, must have a separation distance of at least 8 inches from all persons. If the cable is shortened, or if a different type of cable is used, or if a different antenna is used, consult with Wilson Technical Support to verify that the planned installation is safe. Call 866-294-1660 or 453-673-5021, or email tech@wilsonelectronics.com.!
SIGNALBOOST™ DT Installation Instructions7Wall Mount (Packet B)1. Select a location on an outside wall at least 5 feet up from the ground, at least 20 feet away from any other amplifi er or antenna and at least 20 feet away from where the amplifi er will be located (see Figure 5).2. Using the cradle as a template, position it on the wall in the desired location and mark the screw holes with a pencil.3. Drill two holes where marked, using a 3/16-inch bit, and insert the screw anchors.4. Line up the holes in the cradle with the screw anchors and mount the cradle to the wall using two screws and two washers (see Figure 6). Tighten the screws with a Phillips-head screwdriver.5. Insert the antenna into the cradle with the Wilson label facing in the direction of the cell tower. The cable connection should protrude through the bottom of the cradle.6. Connect one end of the supplied coax cable to the antenna and route the cable as desired to where the amplifi er will be located.Min. 20 feetMin. 5 feetFigure 5Figure 6AntennaandCradleCellTowerWarning: RF Safety: The cradle antenna, when used with the included cable, must have a separation distance of at least 8 inches from all persons. If the cable is shortened, or if a different type of cable is used, or if a different antenna is used, consult with Wilson Technical Support to verify that the planned installation is safe. Call 866-294-1660 or 453-673-5021, or email tech@wilsonelectronics.com.!
SIGNALBOOST™ DT Installation Instructions 8Pole Mount (Packet C)1. The supplied pole-mount bracket is designed to accomodate a pole diameter of 1 to 2 inches. Install the pole in the desired location using your own hardware.2. Insert the supplied U-bolt through the holes in the cradle and slide one half of the bracket assembly onto the U-bolt (see Figure 7).3. Fitting the assembly onto the pole, slide the second half of the bracket onto the U-bolt and secure it with lock washers and nuts. Be sure the cradle is at the desired height on the pole and is rotated toward the nearest cell tower before tightening the nuts.4. Insert the antenna into the cradle with the Wilson label facing in the direction of the cell tower. The cable connection should protrude through the bottom of the cradle.5. Connect one end of the supplied coax cable to the antenna and route the cable as desired to where the amplifi er will be located.Figure 7CellTowerAntennaandCradleWarning: Take care to ensure that neither you nor the pole comes near any power lines during installation.!Warning: RF Safety: The cradle antenna, when used with the included cable, must have a separation distance of at least 8 inches from all persons. If the cable is shortened, or if a different type of cable is used, or if a different antenna is used, consult with Wilson Technical Support to verify that the planned installation is safe. Call 866-294-1660 or 453-673-5021, or email tech@wilsonelectronics.com.!
SIGNALBOOST™ DT Installation Instructions9Installing the Amplifi er UnitDesk or Table Mount1. Attach the on-board antenna by screwing it onto the threaded connector on the amplifi er. Position the antenna vertically by rotating it on its base (see Figure 8). Operating the amplifi er with the on-board antenna in a position other than vertical will reduce its performance.2. Place the amplifi er on a desk, table or similar surface where you have routed the coax cable.3. Attach the cable to the connector on the amplifi er.Wall Mount1. Attach the on-board antenna by screwing it onto the threaded connector on the amplifi er (see Figure 8).2. Position the triangular wall-mount bracket at the desired spot on the wall, at least 5 feet up from the fl oor and away from any other amplifi er or antenna.3. Using the bracket as a template, mark the locations for the screws using a pencil.4. Drill the holes, using a 3/16-inch drill bit, and insert the screw anchors. Note: if you are not using the wall-mount hardware in Packet B for the cradle antenna, you can use it for the amplifi er. Otherwise, you will need to purchase three screws, washers and anchors.5. Align the triangular bracket with the screw anchors (Figure 9) and attach it with screws and washers. Tighten the screws with a Phillips-head screwdriver.6. Slide the amplifi er onto the bracket. Position the antenna vertically for best performance (see Figure 10). Operating the amplifi er with the on-board antenna in a position other than vertical will reduce its performance.7. Attach the cable to the connector on the amplifi er.Warning: The on-board antenna must have a separation distance from all persons that is at least 8 inches.!Warning: Connecting the amplifi er directly to the cell phone with use of an adapter will damage the cell phone.!Figure 9Min. 20 feetMin. 5 feetFigure 10Figure 8Warning: RF Safety: The amplifi er must be placed so that its on-board antenna has a separation distance of at least 8 inches from all persons.!Warning: The amplifi er unit is designed for use in an indoor, temperature-controlled environment. It is not intended for use in attics or similar locations subject to temperatures in excess of 120 degrees Fahrenheit.!Warning: RF Safety: The amplifi er must be placed so that its on-board antenna has a separation distance of at least 8 inches from all persons.!
SIGNALBOOST™ DT Installation Instructions 10Powering Up the Amplifi er1. Ensure that the distance between the amplifi er and the cell phone or cellular data card does not exceed 4 feet.2. Important: Ensure that any other cell phones and cellular data cards are turned off unless they are at least twice the distance from the amplifi er than the desired unit. 3. Ensure that the distance between the on-board antenna and the cradle antenna is a minimum of 20 feet. If you are using a different antenna confi guration, see the separation guidelines for your specifi c antennas or call Wilson’s Technical Support department at 866-294-1660 or 435-673-5021.4. Ensure that the coax cable is attached to the amplifi er and the cradle antenna before powering up the amplifi er.5. Plug the power supply into the amplifi er input marked “Power” (carefully, to avoid damaging the center pin) and then into a wall outlet.Understanding the Indicator LightThe indicator light on the top of the amplifi er will be GREEN when the unit is powered up and working properly.If the indicator light is AMBER, this indicates that the cell phone or data card may be too close to the amplifi er and the amplifi er has automatically reduced its gain. Move farther from the amplifi er when making a call so that the light is green.If the indicator light is RED, the amplifi er has detected oscillation. Increase the separation between the on-board antenna and the cradle antenna (or whatever two antennas you may be using). Remove and reinsert the power cable to reset the amplifi er. If the light remains red, repeat the antenna separation/power reset procedure until the light is green.Warning: Use only the power supply provided in this package. Use of a non-Wilson product may damage your equipment.!Warning: Verify that the on-board antenna is attached and that the cable from the cradle antenna is connected before powering up the amplifi er.!Min. 20 feetGREEN:AMBER:RED:
SIGNALBOOST™ DT Installation Instructions11Warnings and RecommendationsWarning: Connecting the amplifi er directly to the cell phone with use of an adapter will damage the cell phone.Warning: Attach the on-board antenna and connect the cradle antenna before powering up the amplifi er.Warning: Use only the power supply provided in this package. Use of a non-Wilson product may damage your equipment.Warning: RF Safety: A minimum separation distance of at least 8 inches must be maintained between the antennas supplied with this amplifi er and all persons. A different antenna may be used in place of the on-board antenna, provided that its gain does not exceed 15 dBi and it is separated by at least 8 inches form all persons. Antennas outside of the building may have gains as high as 15 dBi, provided that a separation distance of at least 30 inches is maintained between the antennas and all persons. Use of antennas with higher than the above maximum gains and/or closer to people than the specifi ed minimum distance is in violation of FCC regulations for which the offender is fully liable.Frequently Asked QuestionsWhat kind of improvement in cell phone performance can I expect with the SIGNALBOOST™ DT?The SIGNALBOOST™ DT’s performance will depend somewhat on the strength of the cellular signal outside your home or building. However, if you install the SIGNALBOOST™ DT in accordance with the instructions in this guide, you can expect a signifi cant improvement in your ability to use your cell phone or cellular data card indoors.Where should I install my SIGNALBOOST™ DT to get the best coverage?You should install the amplifi er in the area where you most need an improved signal. The farther you are from the amplifi er, the less improvement you will experience. It is also important to install the cradle antenna in a location where you have the strongest outside signal (see page 4). Also keep in mind the distance between the amplifi er and the cradle antenna. You’ll need at least 20 feet of separation to prevent the start of oscillation, but you’ll probably want to stay within the 50-foot length of the coax cable. (Additional cable and the necessary connectors are available from your Wilson dealer, but using more cable will result in some signal loss.)Instead of placing the amplifi er on a desk or table, I’d rather attach it to a wall – will it still work OK?Yes! Your SIGNALBOOST™ DT comes with a triangular wall bracket that allows you to mount the amplifi er on a wall. Just be sure that the on-board antenna is positioned vertically and not at a right angle to the wall (see page 9). What color should the indicator light be showing?Once the amplifi er is powered up, the indicator light should be green during normal operation.The amplifi er indicator light is amber – what does that mean?An amber light indicates that the amplifi er has reduced its gain because the cell phone or data card is too close to it. Move farther away from the amplifi er when making a call or using your data card.The amplifi er light is red – what does that mean?A red light indicates oscillation between the on-board antenna and the cradle antenna. Increase the separation between the amplifi er and the cradle antenna, then remove and reinsert the power cable to reset the amplifi er. If the light remains red, repeat this procedure until the light is green.!!!!
SIGNALBOOST™ DT Installation Instructions 12I have a Nextel phone – will the SIGNALBOOST™ DT boost that signal?The SIGNALBOOST™ DT is designed to work with both the Cellular (800 MHz) and PCS (1900 MHz) bands, but not the iDEN/Nextel frequency. Wilson offers specifi c amplifi ers for iDEN/Nextel users. Visit www.wilsonelectronics.com for details.Can I use my own cable for my installation?The low-loss RG6 cable included with your product has been specifi cally selected for the SIGNALBOOST™ DT. Use of another type or longer length of cable will likely degrade the system’s performance.There are frequently several people using cell phones in my building at the same time – will the SIGNALBOOST™ DT improve the signal for all of them?Absolutely! The SIGNALBOOST™ DT is designed to support multiple users simultaneously.I have questions about my installation – where can I get some help?Wilson’s Technical Support representatives are just a phone call or email away. Call 866-294-1660 or 435-673-5021, or send an email to tech@wilsonelectronics.com.About Wilson ElectronicsWilson Electronics, Inc. a leader in the wireless communications industry for over 40 years, designs and manufactures amplifi ers, antennas and related components that signifi cantly improve cellular telephone signal reception and transmission in a variety of applications, both mobile and in-building.With extensive experience in antenna and amplifi er research and design, the company’s engineering team uses a state-of-the-art testing laboratory, including an anechoic chamber and network analyzers, to fi ne-tune antenna designs and performance. For its amplifi ers, Wilson uses a double electrically insulated RF enclosure and cell site simulators for compliance testing.Wilson amplifi ers feature patent-pending Smart Technology™ that enables them to automatically adjust their power based on cell site requirements. By detecting and preventing oscillation, signal overload and interference with other users, these Smart Technology™ amplifi ers improve network cell phone areas without compromising the carrier’s system.All products are engineered and assembled in the company’s 50,000-square-foot headquarters in St. George, Utah. Wilson has product dealers in all 50 states and in countries around the world.
Part #104027 AIGR SBDT 007 - 07.11.07Amplifi er Specifi cationsDual-Band Wireless800/1900 MHz Specifi cationsModel Number 271247Connectors To onboard antenna: TNC Female To cradle antenna: F FemaleImpedance Onboard antenna: 50 ohms Cradle antenna: 75 ohmsDimensions 6.2 x 4.2 x 1.5 inch (15.7 x 10.7 x 3.8 cm)Weight 0.64 lbs (0.29 kg)Frequency 824-894 MHz / 1850-1990 MHz1Passband Gain (nominal)800 MHz 55 dB Maximum1900 MHz 55 dB Maximum220 dB Bandwidth (nominal)800 MHz 32 MHz1900 MHz 74 MHzPower output for single cell phone (uplink) 800 MHz 1900 MHzCDMA 29.9 dBm 29.7 dBmGSM 28.8 dBm 31.1 dBmEDGE 30.8 dBm 31.1 dBmAMPS 29.5 dBmPower output for single received channel (downlink) 800 MHz 1900 MHzCDMA 15.6 dBm 12.5 dBmGSM 11.7 dBm 11.6 dBmEDGE 12.4 dBm 9.5 dBmAMPS 12.3 dBm3Power output for multiple received channels (uplink) Maximum PowerThe maximum power is reduced by the number of channels: Number of channels 800 MHz 1900 MHz2 22.6 dBm 23.2 dBm3 19.0 dBm 19.7 dBm4 16.5 dBm 17.2 dBm5 14.6 dBm 15.3 dBm6 13.0 dBm 13.7 dBm4Power output for multiple received channels (downlink) Maximum PowerThe maximum power is reduced by the number of channels: Number of channels 800 MHz 1900 MHz2 13.4 dBm 14.3 dBm3 9.9 dBm 10.7 dBm4 7.4 dBm 8.2 dBm5 5.4 dBm 6.3 dBm6 3.8 dBm 4.7 dBmNoise Figure (typical) 3.5 dB nominalIsolation (uplink/downlink) > 90 dBPower Requirements 110-240 V AC, 50-60 Hz, 8 WNotes:1. Nominal gain is the maximum gain at any frequency in the passband.2. Nominal bandwidth is the difference between two frequencies that are adjacent to the passband where the amplifi cation is 20 dB lower than the passband amplifi cation. One of the frequencies is lower than the passband and the other is higher.3. The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.4. The maximum power for 2 or more simultaneous signals will be reduced by 6 dB every time the number of signals is doubled.

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