Wilson Electronics 460001 Model 460001 Signal Booster User Manual rev3

Wilson Electronics, LLC Model 460001 Signal Booster rev3

Contents

User Manual rev3

TM
Cellular Signal Booster
460001/460101
Need help? www.WilsonElectronics.com Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
2Need help? www.WilsonElectronics.com Tech Support 866-294-1660
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IT IS VERY IMPORTANT
TO POWER YOUR SIGNAL
BOOSTER USING A SURGE
PROTECTED AC POWER
STRIP WITH AT LEAST A 1000
JOULE RATING.
FAILURE TO DO THIS WILL VOID YOUR WARRANTY
IN THE EVENT OF A POWER SURGE OR LIGHTNING
STRIKE.
! ! THE SIGNAL BOOSTER UNIT IS DESIGNED
FOR USE IN AN INDOOR, TEMPERATURE-
CONTROLLED ENVIRONMENT (LESS
THAN 150 DEGREES FAHRENHEIT). IT IS
NOT INTENDED FOR USE IN ATTICS OR SIMILAR
LOCATIONS SUBJECT TO TEMPERATURES IN
EXCESS OF 150°F.
Contents
Package Contents ......................................................3
Optional Accessories ...................................................3
Before Getting Started ..................................................3
Find the Strongest Signal ................................................4
Quick Install - Inside Window Mount Option ................................5
Installation Options .....................................................6
Outside Pole Mount (Best Option) ......................................6
Outside Wall Mount Option ............................................7
Rafter Mount Option .................................................8
Additional Considerations ...............................................8
DT4G™ and Desktop Antenna Placement ..................................9
Troubleshooting & Understanding Lights ..................................10
Additional FAQ ........................................................12
Safety Guidelines & Recommendations ...................................13
Signal Booster Specifications ...........................................15
Guarantee and Warranty ........................................ Back Cover
Installation Instructions for the Following Wilson Electronics Signal Booster:
DT4G 700 MHz Band 13 & 17, 800 / 1900 (Ext. PCS) AWS (1700 / 2100)
SmartTech ™ Signal Booster
Model # 460001 FCC ID: PWO460001
3
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AC Power Supply
5V / 2.5A
(Not included with some models)
(859948)
30’ RG6
Coax Cable
(950630)
Cable
Connector
(971129)
Desktop Antenna
(5’ RG-174 comes attached)
(301213)
Appearance of device and accessories may vary.
Package Contents
Mounting Option Accessories (Included)
Outside Panel Antenna Kit
Outside Panel Antenna
30’ RG6 coax cables
(314473-0630)
DT4G
A B C
Before Getting Started
Before you install your DT4G™ and start
enjoying improved cellular reception
in your home or ofce, please do the
following:
1. Read through all the installation
steps. This will help you know what to
expect from start to nish.
2. Watch the YouTube video
demonstrating the DT4G Signal Boost
installation at: wilsonelectronics.com/
DT4Gvideo
3. Determine the best installation option
for your needs.
– Outside Pole Mount Option - pg.6
(Best Option)
– Outside Wall Mount Option - pg.7
– Rafter Mount Option - pg.8
– Inside Window Mount Option - pg.5
4. Familiarize yourself with all materials
in your product package. This will
allow you to know which pieces are
referenced in the instructions.
5. Identify the location of your best
available cellular signal. See page 4.
6. Plan where to mount your antenna.
Panel Antenna
w/F-Female Connectors
RG6 30’ Coax Cable
w/F-Male Connectors
Required F-Female to SMA
Male adapter
DT4G Inside Panel Antenna Upgrade
(311155-0630)
Tools Required for Installation:
(depending on your particular installation, you will need the following tools)
1. Pole mount - 10 mm open-end wrench or adjustable wrench
2. Wall mount or Rafter mount - Drill and 3/16 inch bit, Phillips-head screwdriver
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Find the Strongest Cellular Signal
Before you install your DT4G signal booster,
you must determine the location of the best
available cellular signal. This will affect the
location of your Outside Antenna and will
help you get the best performance from
your DT4G. You can nd the strongest
signal outside your building, typically at the
highest point available, using any of the
following methods:
1. Best method:
Connect the Outside Antenna to the
DT4G signal booster, and the DT4G
to the Desktop Antenna. Have one
person outside (on the roof for best
results) rotate the Outside Antenna with
a second person inside the building
near the Desktop Antenna watching the
signal strength on a phone. This allows
you to read the signal strength from
nearby cell towers.
a. The person inside should have
the phone in test mode so the
numerical signal strength can be
read. This is more accurate than
the bar indicator. Go to www.
wilsonelectronics.com/test-mode-
instructions for help in nding the
test mode for your phone.
b. The person on the roof should turn
the Outside Antenna 45 degrees
at a time. Allow 30 seconds for the
phone to register with each turn.
Rotate in 45°
increments
c. The person inside should note the
readings on the phone with each
turn. Signal readings usually appear
as a negative number. The closer the
number gets to zero, the stronger the
signal (for example, -86 dB would be
a moderately good reading while -55
dB would be an excellent reading,
and -110 dB would be a weak, or
unusable signal).
Rotate in 45°
increments
d. Once you have determined which
direction provides the strongest
outside signal, you can install the
Outside Antenna in that general
direction.
2. Good methods:
a. Place calls from several locations
outside your building. As you move
to different locations, note where
you get the best reception.
b. If you have a smart phone, you
can download apps that help you
identify locations of cell phone
towers or the strongest signal. Go
to the App Store and search for
“cell signal” to nd available apps
for your device.
3. Acceptable method: Check the bar
indicator on your cell phone display
and note where the signal appears
the strongest. (Note: cell phone bars
are only an approximation of signal
strength and vary from phone to
phone.) Phones can take up to 30
seconds to reset to a new reading. Be
patient and repeat your signal check
several times.
For additional instructions on nding
the strongest cellular signal, watch the
installation video at: wilsonelectronics.com/
DT4Gvideo
WAIT 30
SECONDS
5
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4. Insert the Outside Antenna into the
cradle.
Window faces general
direction of cell tower
5. Connect the supplied coax cable to
the antenna lead cable on the Outside
Antenna.
6. Route the cable as desired to the
location of the DT4G. If you need to
connect both coax cables, use the
Cable Connector provided.
7. Connect the coax cable to the DT4G.
Connect the Desktop Antenna to the
DT4G. For instructions on install and
Desktop Antenna placement refer to
page 9.
Quick Install - Inside Window
Mount Option
Additional installation options on pg. 6-8
Find the Strongest Cellular Signal
(See page 4 for suggested methods.)
Ready to Install
Inside Window Mount
1. Select a location on the inside of
a window as high as possible and
at least 20 feet from where the
DT4G will be located. Note that this
distance typically requires the window
mount to be in a different room from
where you will locate the DT4G and
Desktop Antenna. The window should
face roughly in the direction of the
strongest cellular signal (see section
headed “Find the Strongest Cellular
Signal” on page 4).
Window faces general
direction of cell tower
2. Clean the area on the glass with the
alcohol prep pad included in Packet C.
3. Insert the suction cups included in
Packet C into the holes on the Outside
Antenna cradle using a twisting
motion. Press the suction cups onto
the window in the desired location.
twist through
twist through
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8. Connect the DT4G to a surge protected
AC power strip with at least a 1000
Joule rating. If your DT4G is working
correctly, the lights will be green.
If the lights are orange or red, see
the “Troubleshooting” section on
page 10.
NOTE:
Modern energy efcient dual-
pane windows with coatings will
weaken the cellular signals as
they pass through because of a
metal oxide lm applied during
manufacturing. If you have dual-
pane windows with energy efcient
coatings, we recommend one
of the other mounting options if
your performance is not to your
satisfaction.
Installation Options
Outside Pole Mount Option
(Best Option)
1. Select a location on the roof where the
Outside Antenna can be mounted on
a pole maintaining at least 20 feet of
vertical or horizontal separation from the
inside Desktop Antenna.
2. Find an existing pole or obtain a
pole of 1 to 2 inches in diameter.
Mounting hardware to attach the pole
to the roof can be purchased from a
hardware store or you can purchase
a Wilson’s pole mount accessory kit,
part #901117. Install the pole in the
desired location.
3. Using the hardware in Packet A, slide
both brackets onto U-bolt. Tighten nut
& washers set onto U-bolt.
Place the desktop signal
antenna directly beneath the
placement of the Outside
Antenna location
At least 20 feet of vertical
or horizontal separation
from the desktop antenna
is needed
7
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4. Fit the assembly onto the pole in your
desired location by sliding the second
half of the bracket onto the U-bolt and
securing it with the lock washers and
nuts provided. Be sure the cradle is at
the desired height and rotated toward
the strongest cellular signal before
tightening the nuts. Do not over tighten.
Rotate in 45°
increments
5. Connect the supplied coax cable to
the antenna lead cable on the Outside
Antenna.
6. Route the cable as desired to the
location of the DT4G. If you need to
connect both coax cables, use the Cable
Connector provided. Secure the cable
with ties as needed (ties not provided).
Outside Wall Mount Option
1. Select a location on an outside wall
as high as possible and at least
20 feet from where the DT4G will
be located. The wall should face in
roughly the same direction as the
strongest cellular signal.
2. Position the Outside Antenna bracket,
from Packet B, on the wall as a
template and mark the screw holes
with a pencil.
Face in roughly the same
direction as the strongest
cellular signal
3. Drill four holes where you marked,
using a 3/16-inch bit. Insert the plastic
screw anchors provided in Packet B.
Outside
Antenna
bracket
4. Line up the Outside Antenna bracket
with the screw anchors. Mount
the cradle antenna bracket to the
wall using the four screws and four
washers provided in Packet B.
wall
side view
anchors
anchors
5. Connect the supplied coax cable to
the antenna lead cable on the Outside
Antenna.
6. Route the cable as desired to the
location of the DT4G. If you need to
connect both coax cables, use the
Cable Connector provided.
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Rafter Mount Option
1. Select a location in the building’s rafters
where the Outside Antenna can be
mounted directly above the Desktop
Antenna with at least 20 feet vertical
or horizontal separation. The location
should allow you to mount the Outside
Antenna roughly in the direction of the
strongest cellular signal.
2. Mount the Outside Antenna bracket
to the rafter using the four screws and
four washers provided in Packet B
(pre-drill if necessary.)
3. Connect the supplied coax cable to
the antenna lead cable on the Outside
Antenna.
4. Route the cable as desired to the
location of the DT4G. If you need to
connect both coax cables, use the
Cable Connector provided.
Additional Considerations
Whichever installation you choose,
keep the following guidelines in mind to
maximize your signal strength:
1. Always turn the Outside Antenna so
the Wilson logo is toward the strongest
cellular signal. The strength of the
signal at the Desktop Antenna (and
therefore, how far it will transmit a signal)
is dependent upon the signal strength
at the Outside Antenna. Be sure to
maximize the strength at the Outside
Antenna.
Rotate in small
increments
2. Maintain a distance of at least 20 feet
from the Outside Antenna to the DT4G
unit.
If possible, place the Desktop
Signal Antenna directly beneath the
placement of the Outside Antenna
location. This creates a maximized
signal zone within the room where the
Desktop Antenna remains.
Mount in the general
direction of the strongest
cellular signal
Mount at least
20 feet apart
Minimum separation
of 20 feet
Place the desktop signal
antenna directly beneath the
placement of the Outside
Antenna location
At least 20 feet of vertical
or horizontal separation
from the desktop antenna
is needed
9
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3. Keep the DT4G and the Desktop
Antenna at least 18 inches away
from each other with the Wilson logo
on the Desktop Antenna facing away
from the DT4G.
4. Do not face the Outside Antenna and
the Desktop Antenna toward each
other. This can cause the DT4G
to show red lights and shut down,
preventing oscillation or feedback
(see troubleshooting on pg. 13).
In other words, the Wilson logos
on the Outside Antenna and the
Desktop Antenna should always be
facing away from each other.
5. If you do not know how to mount
hardware or run coax cable through
walls, ceilings and oors, get help from
one of Wilson’s certied installers at
www.wilsonelectronics.com/installers
or from a qualied contractor or
electrician. You can also try the Inside
Window Mount option (pg.5), which
may be sufcient for your needs.
Recommended: Lightning Surge
Protector (Sold Separately, part #859992)
We recommend you install the Lightning
Surge Protector (LSP) close to the
DT4G. Attach the cable from the Outside
Antenna to the surge protector and
ground the surge protector. The LSP is
sold separately.
Ground
Wire
DO NOT
face the Outside Antenna and
the Desktop Antenna toward
each other
Minimum separation
of 18 inches
DT4G and Desktop Antenna
Placement
1. Select a location for the DT4G that
is away from excessive heat, direct
sunlight, and moisture and has proper
ventilation. Recommended locations
include on a shelf, in a closet, on a
desk or behind it. Be sure the location
is near a power outlet. To ensure
proper ventilation, keep other objects
at least six (6) inches away.
2. Place the DT4G on a desk, table or
other solid surface where you have
routed the cable from the Outside
Antenna.
3. Attach the coax cable from the
Outside Antenna to the DT4G at the
connector labeled “Outside Antenna.”
4. Attach the Inside Antenna to the
connector labeled “Inside Antenna.”
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5. Ensure the Inside Antenna is facing
away from both the DT4G and the
Outside Antenna.
6. Plug in the power supply to the DT4G
at the input marked “Power” (next to
the “Outside Antenna” connector).
Plug the power supply into a surge
protected AC power strip with at least
a 1000 Joule rating.
Important notice: Connect your DT4G
AC Power Supply to a surge protected
AC power strip with at least a 1000 Joule
rating. Failure to do this will void your
warranty in the event of a power surge or
lightning strike.
!
7. Check the lights on top of the DT4G.
4 green lights mean you have good
signal. If you do not have green lights,
see the following Troubleshooting Tips.
Note
Face Inside Antenna
away from DT and
Outside Antenna
Troubleshooting &
Understanding Lights
The DT4G includes four indicator lights, one
for each band (for more information about
the frequency bands used by your cell
service provider visit wirelessadvisor.com.)
All indicator lights will be green, orange
or red.
Green indicates the unit is powered
and working properly. You always
want the lights to be green.
Red indicates the DT4G has shut
down to prevent oscillation (feedback).
Orange indicates the DT4G is
overloaded because it is too close to
a cell tower.
Note: All red light issues must be resolved
before orange light issues.
Fixing Red Light Issues
If any lights on the DT4G are red or
blinking red try 1 or more of the following:
a) Make sure all connections are tight.
b) Reduce the gain of the DT4G
by rotating the gain control knob
corresponding with the red light. This
is done by turning the knob counter-
clockwise in small increments, waiting
5 seconds between each adjustment
for the DT4G to reset. Continue this
adjustment until the light turns green.
Wait 5 seconds
between each
adjustment
11
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IMPORTANT NOTE: Reducing the
gain decreases the inside coverage
area. If the amount of coverage area is
sufcient when the green light comes
on, your installation is complete.
c) You need to increase the distance
between the Outside Antenna and
the Desktop Antenna by moving them
horizontally and/or vertically farther
apart making sure they are not facing
towards each other.
Increase horizontal
and/or vertical
distance
If the light is green after separating
the antennas, increase the gain
until the red light comes on. Then
slightly decrease the gain until the
green light appears. This ensures
maximum coverage.
d) If you get too close to the Inside
Antenna you may experience reduced
signal performance. Increase the
distance between the handset and
the Inside Antenna until the light is no
longer ashing red.
e) If your coverage area is still too small
after separating the antennas, contact
the Wilson Electronics Technical
Support Team for assistance:
866-294-1660.
Fixing Orange Light Issues
If any lights on the DT4G are orange or
blinking orange:
a) Turn down the gain control until you
get a green light.
.
Wait 5 seconds
between each
adjustment
b) If the gain is not adequate for good
coverage, turn the Outside Antenna
away from the strongest cellular
signal in small increments until the
light turns green.
If the lights will not respond, turn the
gain down in 5 dB increments and move
the Outside Antenna. Continue to adjust
the gain and antenna positions until the
light turns green.
c) If the light remains orange or
blinking orange, contact the Wilson
Electronics Technical Support Team for
assistance: 866-294-1660.
Lights Off
If one or more of the lights on Signal
Booster are off verify power to your surge
protected power strip. If power and lights
are still off this means that the gain has
been turned all the way down and the
band is in Power Save Mode. Increase
the gain until the light turns on. If there are
bands that are not being used in the local
coverage area, we recommend turning
these frequencies off. This will reduce
enegy consumption.
NOTE: The DT4G can be reset by
disconnecting and reconnecting the power
supply.
For additional descriptions on
troubleshooting, see the install video at:
wilsonelectronics.com/DT4Gvideo
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Additional FAQ:
What hours can I contact tech support?
Technical Support can be reached from 7:00am
to 6:00pm MST, by calling (866-294-1660), or by
email, at tech@wilsonelectronics.com
How does weather affect the performance of
my Outside Antenna?
Water vapor (e.g. rain, fog, snow or other
precipitation) creates an effective lter to cellular
signal. In times of heavy precipitation, you may
see less performance.
What’s the difference between the 800 MHz
and the 1900 MHz bands? How do I know
which MHz band my cell phone uses?
The DT4G works with all major North American
cellular providers on the 800 & 1900 MHz
frequencies. Traditionally, 800/1900MHz are
associated with voice and 3G data; while 700MHz
and 1700/2100MHz are associated with 4G data.
For more detail, refer to wirelessadvisor.com
Lightning
Surge Protector
(sold separately)
To Outside
Antenna
To Signal Booster
Ground Wire
(not included)
!RECOMMENDED: INSTALLING THE LIGHTNING SURGE PROTECTOR
(SOLD SEPARATELY)
INSTALL THE LIGHTNING SURGE PROTECTOR (LSP) CLOSE TO THE SIGNAL
BOOSTER. ATTACH THE CABLE FROM THE OUTSIDE ANTENNA TO THE
SURGE PROTECTOR. ENSURE THE LSP IS PROPERLY GROUNDED.
#859992-75 OHM MAY BE PURCHASED AT WWW.WILSONELECTRONICS.COM
OR BY CALLING 800-204-4104.
Why do I need to maintain at least 20 feet of
separation, but no more than 50 feet? OR
Why do I need to create so much distance
between the antennas?
Antennas connected to a booster create a sphere
of signal. When these sphere’s overlap, a
condition called oscillation occurs. This oscillation
can be thought of as noise, which causes the
booster to shut down to prevent damage from
occurring. The best way to keep these spheres
of signal from creating noise is to maintain
separation between your inside and Outside
Antennas. However – as any cable has loss,
we recommend that you try to minimize the total
separation to keep within the range of 20-50 feet.
United States Carrier Frequency Use
We recommend visiting www.wirelessadvisor.
com for information regarding the frequency band
used by your cell service provider in a specic
geographical location.
13
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Safety Guidelines
WARNING: To uphold compliance with network protection standards, all active cellular devices must maintain
at least 6 feet of separation distance from Panel and Dome antennas and 4 feet of separation
distance from Desktop antennas.
WARNING: Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the
cell phone.
WARNING: Use only the power supply provided in this package. Use of a non-Wilson Electronics product
may damage your equipment.
WARNING: The Signal Booster unit is designed for use in an indoor, temperature-controlled environment
(less than 150 degrees Fahrenheit). It is not intended for use in attics or similar locations subject
to temperatures in excess of that range.
WARNING: Take care to ensure that neither you nor the pole comes near any power lines during installation.
RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider
and have your provider’s consent. Most wireless providers consent to the use of
signal boosters. Some providers may not consent to the use of this device on their
network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by
the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any
person.
You MUST cease operating this device immediately if requested by the FCC or a
licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate
for calls served by using this device.
This is a CONSUMER device.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation. Changes or modifications not expressly approved by Wilson Electronics could void the authority
to operate this equipment.
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Notes:
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15
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Signal Booster Specifications
DT4G Specifications
Model Number 460001
Antenna connectors SMA-male on the Inside Antenna / F-male on the Outside Antenna
Antenna impedance 50 Ohms
Dimensions 4.5 x 6.44 x 1.19 in. or 11.43 x 16.35 x 3.02 cm
Weight 0.4 lbs or 0.18 kg
Frequency Frequency 704-746 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz
Power output for a single phone (uplink) dBm Maximum Power
700 MHz
Band 17
700 MHz
Band 13 800 MHz 1900 MHz 1700 MHz
23.7 23.6 24.6 23.3 24.9
Power output for a single received channel (downlink) dBm Maximum Power
700 MHz
Band 17
700 MHz
Band 13 800 MHz 1900 MHz 2100 MHz
0.9 -1.0 2.1 6.1 5.8
Noise Figure (typical downlink/uplink) 7 dB nominal
Power Requirements 110-240 V AC, 50-60 Hz, 8 W
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted
without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing
signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it
will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects
an oscillation, the Signal Booster will automatically turn the power off on that band. For a detected oscillation the Signal
Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any
problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing
power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.
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3301 East Deseret Drive, St. George, UT 84790
web: www.WilsonElectronics.com email: tech@wilsonelectronics.com
phone: 866-294-1660 local: 435-673-5021 fax: 435-656-2432
30-Day Money-Back Guarantee
All Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee. If for any
reason the performance of any product is not acceptable, simply return the product directly to the reseller with a
dated proof of purchase.
2-Year Warranty
Wilson Electronics Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials.
Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of
purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics. Wilson Electronics
shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or
replaced product back to the original consumer if located within the continental U.S.
This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected to
misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.
RMA numbers may be obtained by contacting Technical Support at 866-294-1660.
Disclaimer: The information provided by Wilson Electronics, LLC is believed to be complete and accurate. However, no
responsibility is assumed by Wilson Electronics, LLC for any business or personal losses arising from its use, or
for any infringements of patents or other rights of third parties that may result from its use.
Copyright © 2014 Wilson Electronics, LLC All rights reserved.
U.S. Patent Nos.– 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033
111218_RevP_1.21.14

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