Wilson Electronics 460019 Quint Band Signal Booster User Manual

Wilson Electronics, LLC Quint Band Signal Booster Users Manual

Contents

Users Manual

Signal 4GNeed help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MST
2Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTIT IS VERY IMPORTANT TO POWER YOUR SIGNAL BOOSTER USING A SURGE PROTECTED AC POWER STRIP WITH AT LEAST A 1000 JOULE RATING.FAILURE TO DO THIS WILL VOID YOUR WARRANTY IN THE EVENT OF A POWER SURGE OR LIGHTNING STRIKE.! ! THE SIGNAL BOOSTER UNIT IS DESIGNED FOR USE IN AN INDOOR, TEMPERATURE-CONTROLLED ENVIRONMENT (LESS THAN 150 DEGREES FAHRENHEIT). IT IS NOT INTENDED FOR USE IN ATTICS OR SIMILAR LOCATIONS SUBJECT TO TEMPERATURES IN EXCESS OF 150°F.ContentsPackage Contents .....................................................3Optional Accessories ..................................................3Before Getting Started .................................................3Quick Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Installation Diagram ...................................................5Additional FAQ ........................................................5Warnings and Recommendations ........................................6Signal Booster Specifications ...........................................7 Guarantee and Warranty ....................................... Back CoverInstallation Instructions for the Following Wilson Electronics Signal Booster:Signal 4G SmarTech ® Signal Booster Model #460019 FCC ID: PWO460019 IC: 4726A-460019The term “IC” before the radio certication number only signies that Industry Canada technical specications were met.
3Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTBefore Getting StartedBefore you install your Signal 4G booster and start enjoying improved cellular reception, please do the following:1. Read through all the installation steps. This will help you know what to expect from start to nish.2. Watch the YouTube video demonstrating the Signal 4G installation at: wilsonelectronics.com/signal4Gvideo3. Familiarize yourself with all materials in your product package. This will allow you to know which pieces are referenced in the instructions.Quick InstallationYou can install your Signal 4G booster using the following steps.NOTE: Before completing your installation, create a “soft” installation by putting the components of your Signal 4G booster in place and testing the operation before mounting equipment. Package Contents5V / 2.5A Power Supply (859948)3’ RG174 w/ SMA Male to SMA Male (951151)Signal 4G (460019)Optional Accessories and AntennasDC Plug-In 5.5V/2A Power Supply & USB Cable(2D9910 / 359940)5V/1.5A DC Hardwire Power Supply(859989)LightningSurge Protector(859902)Appearance of device and accessories may vary. (This product is not marketed by Verizon Wireless or AT&T).1. Install the Outside Antenna. Select a location on top of the structure that is: • At least 12 inches from any other antennas. • Free of obstructions. • At least 8 inches from any people. The Outside Antenna must be installed vertically on a metallic surface.Mini-MagOutside Antenna(301126)
4Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTTroubleshooting & Understanding the Light The Signal Boost includes a indicator light on the side of the Drive 4G-S. The indicator light will either be green or red. Green indicates that the booster is powered and operating at maximum gain. Solid Red indicates that the booster has shut off on the associated frequencies to prevent oscillation (feedback). Green/red Blinking indicates that the booster is operating at a reduced gain to prevent oscillation (feedback).Fixing Red Light Issues If one or more lights on the Signal Boost are red: 1. Make sure all connections are tight. 2. Increase the distance between the outside antenna and the Drive 4G-S, by moving them horizontally and/or vertically farther apart until the light change to green. Remember to keep the antenna at least 6 inches from any window or sunroof.3. Follow the same steps for a green/red blinking light until the light goes solid green.4. If more separation is not possible and the coverage of the booster is too small with a green/red blinking light indicating reduced gain, contact the weBoost Customer Support Team for assistance: 866-294-1660.Lights Off 1. Check connections on the power supply to see that it is rmly plugged into both the Drive 4G-S and the power source.2. If using a DC power supply in your vehicle, ensure the power supply is properly inserted. Then check the 12 volt power from the car socket and the fuse. Replace the fuse if necessary. 3. If using a power strip in a building, ensure the power strip is plugged in and turned on and that power is coming from the outlet.2. Select a location to install the Signal Booster that is away from excessive heat, direct sunlight, moisture and that has proper ventilation. Do not place the Signal Booster in an air-tight enclosure.3. Run the Outside Antenna cable to the Signal Booster and attach it to the connector labeled “Outside Antenna.” From Outside AntennaFrom Cellular DevicePower Adapter From Surge Protector4. An external adapter may be needed to connect the cellular device to the Signal Booster. The external adapter plugs into the included antenna extension cable and directly into a socket on the cellular device. Run the extension cable from the external adapter and attach it to the connector labeled “cell phone or data card” on the Signal Booster. Note: Be careful when plugging the connector in so as not to bend the center pins on the connectors. Ensure all cables have a tight connection.5. Before powering up the Signal Booster verify that connections are tight. An AC surge protector is recommended for all installations (not included). tight connectiontight connectionPower Adapter to Surge Protector
5Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTPower Strip Surge ProtectorPower SupplySignal 4GSignal BoosterCellular ModemMini-Mag AntennaInstallation Diagram(Figure 1)Additional FAQ: What hours can I contact tech support? Technical Support can be reached from 7:00am to 6:00pm MST, by calling (866-294-1660), or by email, at tech@wilsonelectronics.com.How does weather affect the performance of my Outside Antenna?Water vapor (e.g. rain, fog, snow or other precipitation) creates an effective lter to cellular signal. In times of heavy precipitation, you may see less performance.What’s the difference between the 800 MHz and the 1900 MHz bands? How do I know which MHz band my cell phone uses?The Signal 4G booster works with all major North American cellular providers. Traditionally, 800/1900MHz are associated with voice and 3G data; while 700MHz and 1700/2100MHz are associated with 4G data. Carrier Frequency UseWe recommend visiting www.wirelessadvisor.com (United States) or http://bit.ly/1mQf2Gl (Canada) for information regarding the frequency band used by your cell service provider in a specic geographical location.
6Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTWarnings and Recommendations WARNING: Verify that both the Outside Antenna and the adapter extension cable are connected to the Signal Booster before powering up the Signal Booster. WARNING: Use only the power supply provided in this package. Use of a non-Wilson Electronics products may damage your equipment. WARNING: The Outside Antenna must be installed no higher than 10 meters (31’9”) above ground. RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons.BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider.WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.This is a CONSUMER device.This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by Wilson Electronics could void the authority to operate this equipment.30-Day Money-Back GuaranteeAll Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee. If for any reason the performance of any product is not acceptable, simply return the product directly to the reseller with a dated proof of purchase.Disclaimer: The information provided by Wilson Electronics, LLC is believed to be complete and accurate. However, no responsibility is assumed by Wilson Electronics, LLC for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use.
7Need help? www.WilsonElectronics.com Tech Support 866-294-1660Mon.- Fri. Hours: 7 am to 6 pm MSTMobile AntennasMini-Mag• 301126 w/ 12.5 RG174 cable- SMA12” Mag Mount w/ 12.5’ RG174• 311103• 311125• 311128• 314202• 311703Trucker antenna w/10.5’ RG58• 311101• 311701Trucker antenna w/13.5’ RG58• 311119• 311133NMO Antenna’s w/ RG174Kit 311104-17410• 800/1900 NMO antenna• 10’ RG174 cableKit 311112-17410• 800/1900 NMO antenna• 10’ RG174 cableKit 314203-17410• 800/900/1900 NMO antenna• 10’ RG174 cableMarine Antenna w/RG58Kit 311130-5810• Marine Antenna• 10’ RG58 cableGlass Mount w/14’ RG58 cable• 311102• 311114 (Mini Glass Mount)NMO Antenna’s w/ RG58Kit 311104-5810• 800/1900 NMO antenna• 10’ RG58 cableKit 311112-5810• 800/1900 NMO antenna• 10’ RG58 cableKit 314203-5810• 800/900/1900 NMO antenna• 10’ RG58 cableOutside Fixed Antennas 50 Ohm Outside Antenna KitsKit 314453-5825• 50 Ohm Pole Mount Panel Antenna• 25’ RG58 CableKit 314411-5825• 50 Ohm Wide Band Directional• 25’ RG58 CableKit 301111-5850• Yagi Directional Antenna• 50’ RG58 CableKit 311129-5840• 800 MHz Yagi Directional• 40’ RG58 CableKit 311203-5820• Omni-Directional antenna• 20’ RG58 CableKit 311124-5830• 1900 MHz Yagi Antenna• 30’ RG58 CableKit 314411-40075• 50 Ohm Wide Band Directional• 75’ LMR400 CableKit 311203-40020• Omni-Directional antenna• 20’ LMR400 CableKit 301111-400170• Yagi Directional w/ N-Female• 170’ LMR400Kit 311124-400100• 1900 MHz Yagi Directional• 100’ LMR400 CableKit 311129-400100• 800 MHz Yagi Antenna• 100’ LMR400 CableKit 314453-40075• 50 Ohm Pole Mount Panel Antenna• 75’ LMR400 Cable75 Ohm Outside Antenna Kits Kit 301111-0675• Yagi Directional Antenna• 75’ RG6 Cable• N-Male to F-Female adapterKit 311201-0620• Omni Directional w/ F-Female• 20’ RG6 CableKit 311129-0660• 800 MHz Yagi Directional• 60’ RG6 Cable• N-Male to F-Female adapterKit 311124-0650• 1900 MHz Yagi Directional• 50’ RG6 Cable• N-Male to F-Female adapterKit 314473-0640• 75 Ohm Pole Mount Panel Antenna• 40’ RG6 CableKit 314475-0630• 75 Ohm Wide Band Directional• 30’ RG6 CableKit 311141-0620• 75 Ohm Grey Brick Antenna• 20’ RG6 CableKit 301111-11140• Yagi Directional Antenna• 140’ RG11 Cable• N-Male to F-Female adapterKit 311201-1120• Omni Directional w/ F-Female• 20’ RG11 CableKit 311129-11110• 800 MHz Yagi Directional• 110’ RG11 Cable• N-Male to F-Female adapterKit 311124-1180• 1900 MHz Yagi Directional• 80’ RG11 Cable• N-Male to F-Female adapterKit 314473-1175• 75 Ohm Pole Mount Panel Antenna• 75’ RG11 CableKit 314475-1175• 75 Ohm Wide Band Directional• 75’ RG11 CableKit 311141-1120• 75 Ohm Grey Brick Antenna• 20’ RG11 Cable
Copyright © 2014 Wilson Electronics, LLC All rights reserved.111409_Signal4G_ERIN_12.01.143301 East Deseret Drive, St. George, UT 84790web: www.WilsonElectronics.com email: tech@wilsonelectronics.comphone: 866-294-1660 local: 435-673-5021 fax: 435-656-2432U.S. Patent Nos. – 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033; 8,874,030 B2; 8,874,029 B2; 8,755,399; 8,639,180; D565,021 Signal Booster Specifications Signal 4GModel Number 460019Connectors SMAAntenna Impedance 50 OhmsFrequency 698-716 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHzPassband Gain (typical) 700MHz Band12/1711.8700MHz Band1311.0800MHz10.01700/2100MHz7.11900MHz8.620 dB Bandwidth (MHz) 700MHz Band12/17 700MHz Band13 800MHz 1700/2100MHz 1900MHzTypicalMaximum29.533.931.633.938.440.681.885.475.477.4Power output for single cell phone (Uplink) dBm700MHz Band12/17 700MHz Band13 800MHz 1700MHz 1900MHz24.7 24.9 24.1 25.6 25.0Power output for single cell phone (Downlink) dBm700MHz Band12/17 700MHz Band13 800MHz 2100MHz 1900MHz-6.3 -6.5 -6.5 -7.7 -5.8Power output for multiple received channels (Uplink) dBmNo. Tones 700MHz Band12/17 700MHz Band13 800MHz 1700MHz 1900MHz226.1 25.8 21.0 21.3 21.9322.6 22.3 17.5 17.8 18.4420.1 19.8 15.0 15.3 15.9518.1 17.8 13.0 13.4 13.9616.5 16.3 11.5 11.8 12.3Power output for multiple received channels (Downlinklink) dBmNo. Tones 700MHz Band12/17 700MHz Band13 800MHz 2100MHz 1900MHz2-6.0 -5.9 -5.7 -6.8 -6.03-9.5 -9.4 -9.2 -10.3 -9.54-12.0 -11.9 -11.7 -12.8 -12.05-14.0 -13.9 -13.7 -14.7 -14.06-15.5 -15.4 -15.2 -16.3 -15.5Noise Figure 5 dB nominalIsolation > 40 dBPower Requirements 5.5 V 2 AEach Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.

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