Wilson Electronics 460019 Quint Band Signal Booster User Manual
Wilson Electronics, LLC Quint Band Signal Booster Users Manual
Contents
- 1. Users Manual
- 2. User Manual
Users Manual
Signal 4G
Need help? www.WilsonElectronics.com Tech Support 866-294-1660
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IT IS VERY IMPORTANT
TO POWER YOUR SIGNAL
BOOSTER USING A SURGE
PROTECTED AC POWER
STRIP WITH AT LEAST A 1000
JOULE RATING.
FAILURE TO DO THIS WILL VOID YOUR WARRANTY
IN THE EVENT OF A POWER SURGE OR LIGHTNING
STRIKE.
! ! THE SIGNAL BOOSTER UNIT IS DESIGNED
FOR USE IN AN INDOOR, TEMPERATURE-
CONTROLLED ENVIRONMENT (LESS
THAN 150 DEGREES FAHRENHEIT). IT IS
NOT INTENDED FOR USE IN ATTICS OR SIMILAR
LOCATIONS SUBJECT TO TEMPERATURES IN
EXCESS OF 150°F.
Contents
Package Contents .....................................................3
Optional Accessories ..................................................3
Before Getting Started .................................................3
Quick Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Installation Diagram ...................................................5
Additional FAQ ........................................................5
Warnings and Recommendations ........................................6
Signal Booster Specifications ...........................................7
Guarantee and Warranty ....................................... Back Cover
Installation Instructions for the Following Wilson Electronics Signal Booster:
Signal 4G SmarTech ® Signal Booster
Model #460019 FCC ID: PWO460019 IC: 4726A-460019
The term “IC” before the radio certication number only signies that Industry Canada technical specications were met.
3
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Mon.- Fri. Hours: 7 am to 6 pm MST
Before Getting Started
Before you install your Signal 4G booster
and start enjoying improved cellular
reception, please do the following:
1. Read through all the installation
steps. This will help you know what
to expect from start to nish.
2. Watch the YouTube video
demonstrating the Signal 4G
installation at: wilsonelectronics.com/
signal4Gvideo
3. Familiarize yourself with all materials
in your product package. This will
allow you to know which pieces are
referenced in the instructions.
Quick Installation
You can install your Signal 4G booster
using the following steps.
NOTE: Before completing your
installation, create a “soft” installation by
putting the components of your Signal 4G
booster in place and testing the operation
before mounting equipment.
Package Contents
5V / 2.5A Power Supply
(859948)
3’ RG174 w/ SMA
Male to SMA Male
(951151)
Signal 4G
(460019)
Optional Accessories and Antennas
DC Plug-In 5.5V/2A Power
Supply & USB Cable
(2D9910 / 359940)
5V/1.5A DC Hardwire
Power Supply
(859989)
Lightning
Surge Protector
(859902)
Appearance of device and accessories may vary. (This product is not marketed by Verizon Wireless or AT&T).
1. Install the Outside Antenna. Select a
location on top of the structure that is:
• At least 12 inches from any other
antennas.
• Free of obstructions.
• At least 8 inches from any people.
The Outside Antenna must be
installed vertically on a metallic
surface.
Mini-Mag
Outside Antenna
(301126)
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Troubleshooting &
Understanding the Light
The Signal Boost includes a indicator light on
the side of the Drive 4G-S. The indicator light will
either be green or red.
Green indicates that the booster is
powered and operating at maximum gain.
Solid Red indicates that the booster has
shut off on the associated frequencies to
prevent oscillation (feedback).
Green/red Blinking indicates that the
booster is operating at a reduced gain to
prevent oscillation (feedback).
Fixing Red Light Issues
If one or more lights on the Signal Boost are red:
1. Make sure all connections are tight.
2. Increase the distance between the outside
antenna and the Drive 4G-S, by moving
them horizontally and/or vertically farther
apart until the light change to green.
Remember to keep the antenna at least 6
inches from any window or sunroof.
3. Follow the same steps for a green/red
blinking light until the light goes solid
green.
4. If more separation is not possible and the
coverage of the booster is too small with a
green/red blinking light indicating reduced
gain, contact the weBoost Customer
Support Team for assistance:
866-294-1660.
Lights Off
1. Check connections on the power supply
to see that it is rmly plugged into both the
Drive 4G-S and the power source.
2. If using a DC power supply in your vehicle,
ensure the power supply is properly
inserted. Then check the 12 volt power
from the car socket and the fuse. Replace
the fuse if necessary.
3. If using a power strip in a building, ensure
the power strip is plugged in and turned on
and that power is coming from the outlet.
2. Select a location to install the Signal
Booster that is away from excessive
heat, direct sunlight, moisture and
that has proper ventilation. Do not
place the Signal Booster in an
air-tight enclosure.
3. Run the Outside Antenna cable to
the Signal Booster and attach it
to the connector labeled “Outside
Antenna.”
From Outside
Antenna
From Cellular
Device
Power Adapter From
Surge Protector
4. An external adapter may be needed
to connect the cellular device to
the Signal Booster. The external
adapter plugs into the included
antenna extension cable and directly
into a socket on the cellular device.
Run the extension cable from the
external adapter and attach it to the
connector labeled “cell phone or
data card” on the Signal Booster.
Note: Be careful when plugging
the connector in so as not to bend
the center pins on the connectors.
Ensure all cables have a tight
connection.
5. Before powering up the Signal
Booster verify that connections
are tight. An AC surge protector is
recommended for all installations
(not included).
tight
connection
tight
connection
Power Adapter to
Surge Protector
5
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Power Strip Surge Protector
Power Supply
Signal 4G
Signal Booster
Cellular Modem
Mini-Mag Antenna
Installation Diagram
(Figure 1)
Additional FAQ:
What hours can I contact tech support?
Technical Support can be reached from 7:00am to 6:00pm MST, by calling (866-294-1660), or
by email, at tech@wilsonelectronics.com.
How does weather affect the performance of my Outside Antenna?
Water vapor (e.g. rain, fog, snow or other precipitation) creates an effective lter to cellular
signal. In times of heavy precipitation, you may see less performance.
What’s the difference between the 800 MHz and the 1900 MHz bands? How do I know
which MHz band my cell phone uses?
The Signal 4G booster works with all major North American cellular providers. Traditionally,
800/1900MHz are associated with voice and 3G data; while 700MHz and 1700/2100MHz are
associated with 4G data.
Carrier Frequency Use
We recommend visiting www.wirelessadvisor.com (United States) or http://bit.ly/1mQf2Gl (Canada) for
information regarding the frequency band used by your cell service provider in a specic geographical
location.
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Warnings and Recommendations
WARNING: Verify that both the Outside Antenna and the adapter extension cable are connected to the Signal
Booster before powering up the Signal Booster.
WARNING: Use only the power supply provided in this package. Use of a non-Wilson Electronics products may
damage your equipment.
WARNING: The Outside Antenna must be installed no higher than 10 meters (31’9”) above ground.
RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have
your provider’s consent. Most wireless providers consent to the use of signal boosters. Some
providers may not consent to the use of this device on their network. If you are unsure, contact
your provider.
You MUST operate this device with approved antennas and cables as specified by the
manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested by the FCC or a licensed
wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served
by using this device.
This is a CONSUMER device.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation. Changes or modifications not expressly approved by Wilson Electronics could
void the authority to operate this equipment.
30-Day Money-Back Guarantee
All Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee. If for any
reason the performance of any product is not acceptable, simply return the product directly to the reseller with
a dated proof of purchase.
Disclaimer: The information provided by Wilson Electronics, LLC is believed to be complete and accurate. However, no
responsibility is assumed by Wilson Electronics, LLC for any business or personal losses arising from its use, or
for any infringements of patents or other rights of third parties that may result from its use.
7
Need help? www.WilsonElectronics.com Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Mobile Antennas
Mini-Mag
• 301126 w/ 12.5
RG174 cable- SMA
12” Mag Mount w/ 12.5’ RG174
• 311103
• 311125
• 311128
• 314202
• 311703
Trucker antenna w/10.5’ RG58
• 311101
• 311701
Trucker antenna w/13.5’ RG58
• 311119
• 311133
NMO Antenna’s w/ RG174
Kit 311104-17410
• 800/1900 NMO antenna
• 10’ RG174 cable
Kit 311112-17410
• 800/1900 NMO antenna
• 10’ RG174 cable
Kit 314203-17410
• 800/900/1900 NMO antenna
• 10’ RG174 cable
Marine Antenna w/RG58
Kit 311130-5810
• Marine Antenna
• 10’ RG58 cable
Glass Mount w/14’ RG58 cable
• 311102
• 311114 (Mini Glass Mount)
NMO Antenna’s w/ RG58
Kit 311104-5810
• 800/1900 NMO antenna
• 10’ RG58 cable
Kit 311112-5810
• 800/1900 NMO antenna
• 10’ RG58 cable
Kit 314203-5810
• 800/900/1900 NMO antenna
• 10’ RG58 cable
Outside Fixed Antennas
50 Ohm Outside Antenna Kits
Kit 314453-5825
• 50 Ohm Pole Mount
Panel Antenna
• 25’ RG58 Cable
Kit 314411-5825
• 50 Ohm Wide
Band Directional
• 25’ RG58 Cable
Kit 301111-5850
• Yagi Directional Antenna
• 50’ RG58 Cable
Kit 311129-5840
• 800 MHz Yagi Directional
• 40’ RG58 Cable
Kit 311203-5820
• Omni-Directional antenna
• 20’ RG58 Cable
Kit 311124-5830
• 1900 MHz Yagi Antenna
• 30’ RG58 Cable
Kit 314411-40075
• 50 Ohm Wide
Band Directional
• 75’ LMR400 Cable
Kit 311203-40020
• Omni-Directional antenna
• 20’ LMR400 Cable
Kit 301111-400170
• Yagi Directional w/ N-Female
• 170’ LMR400
Kit 311124-400100
• 1900 MHz Yagi Directional
• 100’ LMR400 Cable
Kit 311129-400100
• 800 MHz Yagi Antenna
• 100’ LMR400 Cable
Kit 314453-40075
• 50 Ohm Pole Mount
Panel Antenna
• 75’ LMR400 Cable
75 Ohm Outside Antenna Kits
Kit 301111-0675
• Yagi Directional Antenna
• 75’ RG6 Cable
• N-Male to F-Female adapter
Kit 311201-0620
• Omni Directional
w/ F-Female
• 20’ RG6 Cable
Kit 311129-0660
• 800 MHz Yagi Directional
• 60’ RG6 Cable
• N-Male to F-Female adapter
Kit 311124-0650
• 1900 MHz Yagi Directional
• 50’ RG6 Cable
• N-Male to F-Female adapter
Kit 314473-0640
• 75 Ohm Pole Mount
Panel Antenna
• 40’ RG6 Cable
Kit 314475-0630
• 75 Ohm Wide
Band Directional
• 30’ RG6 Cable
Kit 311141-0620
• 75 Ohm Grey Brick Antenna
• 20’ RG6 Cable
Kit 301111-11140
• Yagi Directional Antenna
• 140’ RG11 Cable
• N-Male to F-Female adapter
Kit 311201-1120
• Omni Directional
w/ F-Female
• 20’ RG11 Cable
Kit 311129-11110
• 800 MHz Yagi Directional
• 110’ RG11 Cable
• N-Male to F-Female adapter
Kit 311124-1180
• 1900 MHz Yagi Directional
• 80’ RG11 Cable
• N-Male to F-Female adapter
Kit 314473-1175
• 75 Ohm Pole Mount
Panel Antenna
• 75’ RG11 Cable
Kit 314475-1175
• 75 Ohm Wide
Band Directional
• 75’ RG11 Cable
Kit 311141-1120
• 75 Ohm Grey Brick Antenna
• 20’ RG11 Cable
Copyright © 2014 Wilson Electronics, LLC All rights reserved.
111409_Signal4G_ERIN_12.01.14
3301 East Deseret Drive, St. George, UT 84790
web: www.WilsonElectronics.com email: tech@wilsonelectronics.com
phone: 866-294-1660 local: 435-673-5021 fax: 435-656-2432
U.S. Patent Nos. – 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033; 8,874,030 B2;
8,874,029 B2; 8,755,399; 8,639,180; D565,021
Signal Booster Specifications
Signal 4G
Model Number 460019
Connectors SMA
Antenna Impedance 50 Ohms
Frequency 698-716 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz
Passband Gain (typical) 700MHz Band12/17
11.8
700MHz Band13
11.0
800MHz
10.0
1700/2100MHz
7.1
1900MHz
8.6
20 dB Bandwidth (MHz) 700MHz Band12/17 700MHz Band13 800MHz 1700/2100MHz 1900MHz
Typical
Maximum
29.5
33.9
31.6
33.9
38.4
40.6
81.8
85.4
75.4
77.4
Power output for single cell
phone (Uplink) dBm
700MHz Band12/17 700MHz Band13 800MHz 1700MHz 1900MHz
24.7 24.9 24.1 25.6 25.0
Power output for single cell
phone (Downlink) dBm
700MHz Band12/17 700MHz Band13 800MHz 2100MHz 1900MHz
-6.3 -6.5 -6.5 -7.7 -5.8
Power output for multiple
received channels (Uplink) dBm
No. Tones 700MHz Band12/17 700MHz Band13 800MHz 1700MHz 1900MHz
226.1 25.8 21.0 21.3 21.9
322.6 22.3 17.5 17.8 18.4
420.1 19.8 15.0 15.3 15.9
518.1 17.8 13.0 13.4 13.9
616.5 16.3 11.5 11.8 12.3
Power output for multiple
received channels
(Downlinklink) dBm
No. Tones 700MHz Band12/17 700MHz Band13 800MHz 2100MHz 1900MHz
2-6.0 -5.9 -5.7 -6.8 -6.0
3-9.5 -9.4 -9.2 -10.3 -9.5
4-12.0 -11.9 -11.7 -12.8 -12.0
5-14.0 -13.9 -13.7 -14.7 -14.0
6-15.5 -15.4 -15.2 -16.3 -15.5
Noise Figure 5 dB nominal
Isolation > 40 dB
Power Requirements 5.5 V 2 A
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory
reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase
coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected.
If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn
the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1
minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually
restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s
microprocessor.
The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are
present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to
adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the
device.