Wilson Electronics 460019 Quint Band Signal Booster User Manual
Wilson Electronics, LLC Quint Band Signal Booster
Contents
- 1. Users Manual
- 2. User Manual
User Manual
Signal 4G™
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2Need help? www.weboost.com Customer Support 866-294-1660
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IT IS VERY IMPORTANT
TO POWER YOUR SIGNAL
BOOSTER USING A SURGE
PROTECTED AC POWER
STRIP WITH AT LEAST A 1000
JOULE RATING.
FAILURE TO DO THIS WILL VOID YOUR WARRANTY
IN THE EVENT OF A POWER SURGE OR LIGHTNING
STRIKE.
! ! THE SIGNAL BOOSTER UNIT IS DESIGNED
FOR USE IN AN INDOOR, TEMPERATURE-
CONTROLLED ENVIRONMENT (LESS
THAN 150 DEGREES FAHRENHEIT). IT IS
NOT INTENDED FOR USE IN ATTICS OR SIMILAR
LOCATIONS SUBJECT TO TEMPERATURES IN
EXCESS OF 150°F.
Contents
Package Contents .....................................................3
Optional Accessories ..................................................3
Before Getting Started .................................................3
Quick Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Installation Diagram ...................................................5
Additional FAQ ........................................................5
Warnings and Recommendations ........................................6
Signal Booster Specifications ...........................................7
Warranty .............................................................8
Installation Instructions for the Following weBoost Signal Booster:
Signal 4G™ SmarTech ® Signal Booster
Model #470019 FCC ID: PWO460019 IC ID: 4626A-460019
The term “IC” before the radio certication number only signies that Industry Canada technical specications were met.
3
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Before Getting Started
Before you install your Signal 4G booster
and start enjoying improved cellular
reception, please do the following:
1. Read through all the installation steps.
This will help you know what to expect
from start to nish.
2. Watch the YouTube video
demonstrating the Signal 4G
installation at: weboost.com/us/
signal4G.
3. Familiarize yourself with all materials
in your product package. This will
allow you to know which pieces are
referenced in the instructions.
Quick Installation
You can install your Signal 4G booster using
the following steps.
NOTE: Before completing your installation,
create a “soft” installation by putting the
components of your Signal 4G booster
in place and testing the operation before
mounting equipment.
1. Install the Outside Antenna. Select a
location on top of the structure that is:
• At least 12 inches from any other
antennas.
• Free of obstructions.
• At least 8 inches from any people.
The Outside Antenna must be installed
vertically on a metallic surface.
2. Select a location to install the Signal
Booster that is away from excessive
heat, direct sunlight, moisture and that
Optional Kits
Optional Accessories
470119
Mini Mag
Outside Antenna
(301126)
5V / 2.5A
Power Supply
(859948)
3” RG174 w/SMA
(951151)
470219
Mini Mag
Outside Antenna
(301126)
6V / 2A
Power Supply
(859923)
3” RG174 w/SMA
(951151)
Lightning Surge Protector
(859902)
DC Plug-In 5.5V/2A Power Supply & USB Cable
(2D9910 / 359940)
Signal 4G™
470019
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Troubleshooting &
Understanding the Lights
The Signal Booster includes a indicator lights on
the top of the Signal 4G. The indicator lights will
either be green or red.
Green indicates that the booster is
powered and operating at maximum gain.
Solid Red indicates that the booster has
shut off on the associated frequencies to
prevent oscillation (feedback).
Green/red Blinking indicates that the
booster is operating at a reduced gain to
prevent oscillation (feedback).
Fixing Red Light Issues
If one or more lights on the Signal Boost are red:
1. Make sure all connections are tight.
2. Increase the distance between the outside
antenna and the Signal 4G, by moving
them horizontally and/or vertically farther
apart until the light change to green.
Remember to keep the antenna at least 6
inches from any window or sunroof.
3. Follow the same steps for a green/red
blinking light until the light goes solid
green.
4. If more separation is not possible and the
coverage of the booster is too small with a
green/red blinking light indicating reduced
gain, contact the weBoost Customer
Support Team for assistance:
866-294-1660.
Lights Off
1. Check connections on the power supply
to see that it is rmly plugged into both the
Signal 4G and the power source.
2. If using a DC power supply in your vehicle,
ensure the power supply is properly
inserted. Then check the 12 volt power
from the car socket and the fuse. Replace
the fuse if necessary.
3. If using a power strip in a building, ensure
the power strip is plugged in and turned on
and that power is coming from the outlet.
has proper ventilation. Do not place the
Signal Booster in an
air-tight enclosure.
3. Run the Outside Antenna cable to the
Signal Booster and attach it to the
connector labeled “Outside Antenna.”
From Outside
Antenna
From Cellular
Device
Power Adapter From
Surge Protector
4. An external adapter may be needed
to connect the cellular device to the
Signal Booster. The external adapter
plugs into the included antenna
extension cable and directly into a
socket on the cellular device. Run
the extension cable from the external
adapter and attach it to the connector
labeled “cell phone or data card” on the
Signal Booster.
Note: Be careful when plugging the
connector in so as not to bend the
center pins on the connectors. Ensure
all cables have a tight connection.
5. Before powering up the Signal Booster
verify that connections are tight. An AC
surge protector is recommended for all
installations (not included).
tight
connection
tight
connection
Power Adapter to
Surge Protector
5
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Power Strip Surge Protector
Power Supply
Signal 4G
Signal Booster
Cellular Modem
Mini-Mag Antenna
Installation Diagram
(Figure 1)
Additional FAQ:
What hours can I contact customer support?
Customer Support can be reached from 7:00am to 6:00pm MST, by calling (866-294-1660), or by
email, at support@weboost.com.
How does weather affect the performance of my Outside Antenna?
Water vapor (e.g. rain, fog, snow or other precipitation) creates an effective lter to cellular signal. In
times of heavy precipitation, you may see less performance.
What’s the difference between the 800 MHz and the 1900 MHz bands? How do I know which
MHz band my cell phone uses?
The Signal 4G booster works with all major North American cellular providers. Traditionally,
800/1900MHz are associated with voice and 3G data; while 700MHz and 1700/2100MHz are
associated with 4G data.
Carrier Frequency Use
We recommend visiting www.wirelessadvisor.com (United States) or http://bit.ly/1mQf2Gl (Canada)
for information regarding the frequency band used by your cell service provider in a specic
geographical location.
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Warnings and Recommendations
WARNING: Verify that both the Outside Antenna and the adapter extension cable are connected to the Signal
Booster before powering up the Signal Booster.
WARNING: Use only the power supply provided in this package. Use of a non-weBoost products may damage
your equipment.
WARNING: The Outside Antenna must be installed no higher than 10 meters (31’9”) above ground.
RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have
your provider’s consent. Most wireless providers consent to the use of signal boosters. Some
providers may not consent to the use of this device on their network. If you are unsure, contact
your provider.
You MUST operate this device with approved antennas and cables as specified by the
manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested by the FCC or a licensed
wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served
by using this device.
This is a CONSUMER device.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.
Mobile Antennas
Mini-Mag
301113 w/12.5 RG174 cable
- FME
301126 w/ 12.5 - RG174 cable
- SMA
12” Mag Mount w/ 12.5’ RG174
- 311125 - 311128 - 314202
- 311703
Trucker antenna w/10.5’ RG58
- 311101 - 311701
Trucker antenna w/13.5’ RG58
- 311119 - 311133
4G Trucker antenna w/15’ RG58
- 304415 - 304414
4G Marine antenna w/20’ L-195
- 304416 - 304420
NMO Antenna’s w/ RG174
Kit 311104-17410
800/1900 NMO antenna
10’ RG174 cable
Kit 311112-17410
800/1900 NMO antenna
10’ RG174 cable
Kit 314203-17410
800/900/1900 NMO antenna
10’ RG174 cable
Marine Antenna w/RG58
Kit 311130-5810
Marine Antenna
10’ RG58 cable
Glass Mount w/14’ RG58 cable
311102
NMO Antenna’s w/ RG58
Kit 311104-5810
800/1900 NMO antenna
10’ RG58 cable
Kit 311112-5810
800/1900 NMO antenna
10’ RG58 cable
Kit 314203-5810
800/900/1900 NMO antenna
10’ RG58 cable
Outside Fixed Antennas
50 Ohm Outside Antenna Kits
Kit 314453-5825
50 Ohm Pole Mount
Panel Antenna
25’ RG58 Cable
Kit 314411-5825
50 Ohm Wide
Band Directional
25’ RG58 Cable
Kit 301111-5850
Yagi Directional Antenna
50’ RG58 Cable
Kit 311203-5820
Omni-Directional antenna
20’ RG58 Cable
Kit 314411-40075
50 Ohm Wide
Band Directional
75’ LMR400 Cable
Kit 311203-40020
Omni-Directional antenna
20’ LMR400 Cable
Kit 301111-400170
Yagi Directional w/ N-Female
170’ LMR400
Kit 314453-40075
50 Ohm Pole Mount
Panel Antenna
75’ LMR400 Cable
Kit 304422-40020
50 Ohm 4G Omni Antenna
20’ Wilson400 cable
Kit 304422-5810
50 Ohm 4G Omni Antenna
10’ RG58 cable
*May need separate adapter
Kit 304422-1120
50 Ohm 4G Omni Antenna
20’ RG11 cable
*May need separate adapter
75 Ohm Outside Antenna Kits
Kit 301111-0675
Yagi Directional Antenna
75’ RG6 Cable
N-Male to F-Female adapter
Kit 311201-0620
Omni Directional
w/ F-Female
20’ RG6 Cable
Kit 314473-0640
75 Ohm Pole Mount
Panel Antenna
40’ RG6 Cable
Kit 314475-0630
75 Ohm Wide
Band Directional
30’ RG6 Cable
Kit 311141-0620
75 Ohm Grey Brick Antenna
20’ RG6 Cable
Kit 301111-11140
Yagi Directional Antenna
140’ RG11 Cable
N-Male to F-Female adapter
Kit 311201-1120
Omni Directional
w/ F-Female
20’ RG11 Cable
7
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Kit 314473-1175
75 Ohm Pole Mount
Panel Antenna
75’ RG11 Cable
Kit 314475-1175
75 Ohm Wide
Band Directional
75’ RG11 Cable
Kit 311141-1120
75 Ohm Grey Brick Antenna
20’ RG11 Cable
Kit 304421-1120
75 Ohm 4G Omni Antenna
20’ RG 11 cable
Kit 304421-17410
75 Ohm 4G Omni Antenna
10’ RG174 cable
*May need separate adapter
Kit 304421-0610
75 Ohm 4G Omni Antenna
10’ RG6 cable
Kit 304421-5810
75 Ohm 4G Omni Antenna
10’ RG58 cable
*May need separate adapter
Signal Booster Specifications
Signal 4G
Model Number 470019
Connectors SMA
Antenna Impedance 50 Ohms
Frequency 698-716 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz
Passband Gain (typical) 700MHz Band12/17
11.8
700MHz Band13
11.0
800MHz
10.0
1700/2100MHz
7.1
1900MHz
8.6
20 dB Bandwidth (MHz) 700MHz Band12/17 700MHz Band13 800MHz 1700/2100MHz 1900MHz
Typical
Maximum
29.5
33.9
31.6
33.9
38.4
40.6
81.8
85.4
75.4
77.4
Power output for single cell
phone (Uplink) dBm
700MHz Band12/17 700MHz Band13 800MHz 1700MHz 1900MHz
24.6 25.1 23.9 23.9 23.5
Power output for single cell
phone (Downlink) dBm
700MHz Band12/17 700MHz Band13 800MHz 2100MHz 1900MHz
-6.27 -6.06 -6.5 -6.8 -5.8
Power output for multiple
received channels (Uplink) dBm
No. Tones 700MHz Band12/17 700MHz Band13 800MHz 1700MHz 1900MHz
226.1 25.8 21.0 21.3 21.9
322.6 22.3 17.5 17.8 18.4
420.1 19.8 15.0 15.3 15.9
518.1 17.8 13.0 13.4 13.9
616.5 16.3 11.5 11.8 12.3
Power output for multiple
received channels
(Downlinklink) dBm
No. Tones 700MHz Band12/17 700MHz Band13 800MHz 2100MHz 1900MHz
2-6.0 -5.9 -5.7 -6.8 -6.0
3-9.5 -9.4 -9.2 -10.3 -9.5
4-12.0 -11.9 -11.7 -12.8 -12.0
5-14.0 -13.9 -13.7 -14.7 -14.0
6-15.5 -15.4 -15.2 -16.3 -15.5
Noise Figure 5 dB nominal
Isolation > 40 dB
Power Requirements 5.5 V 2 A
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory
reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase
coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a
detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power
off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five)
such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily
removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.
The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the
rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users.
This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.
3301 East Deseret Drive, St. George, UT 84790
web: www.weboost.com email: support@weboost.com
phone: 866-294-1660 local: 435-673-5021 fax: 435-656-2432
Copyright © 2015 weBoost. All rights reserved.
weBoost products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents
2-Year Warranty
weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty
cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of
purchase and a Returned Material Authorization (RMA) number supplied by weBoost. weBoost shall, at its option,
either repair or replace the product. weBoost will pay for delivery of the repaired or replaced product back to the original
consumer if located within the continental U.S.
This warranty does not apply to any Signal Boosters determined by weBoost to have been subjected to misuse, abuse,
neglect, or mishandling that alters or damages physical or electronic properties.
Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.
RMA numbers may be obtained by contacting Customer Support at 866-294-1660.
Disclaimer: The information provided by weBoost is believed to be complete and accurate. However, no responsibility
is assumed by weBoost for any business or personal losses arising from its use, or for any infringements of
patents or other rights of third parties that may result from its use.
111553_Signal4G_ErinFCC_RevP_01.03.17