Wilson Electronics 460042 Wilson Pro 1000C User Manual WilsonPro1000C RevP ERIN 03 15 18 indd
Wilson Electronics, LLC Wilson Pro 1000C WilsonPro1000C RevP ERIN 03 15 18 indd
User Manual
WILSON PRO
1000C
A Wilson Electronics Brand
wilsonpro.com 866.294.1660
User Manual
In-Building Signal Booster
With Extended Dynamic Range
& LTE Remote Monitoring
Package Content
1
About The WilsonPro 1000
2
Key Features
4
Competitive Advantages
5
Post Install Setup
7
Status Screen
8
Band Status Screens
9
Remote Monitoring
11
Safety Guidelines
12
Warranty
17
Index
WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER 1
WilsonPro
1000C
2’ Wilson
400
Lightning Surge
Protector
Wide Band Directional
Antenna + 75’
Wilson 400 Cable
Dome Antenna +
100’ Wilson 400 Cable
Kit 460236
Package
Content
IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C
2
Remote Monitoring
Includes remote monitoring using
integrated LTE modem.
Onboard Software For
Better Control
Automatically controlled with onboard
software, ensuring great connectivity
throughout large spaces and multi-story
buildings.
Color LCD For Easier
Access
Unlike other boosters, the WilsonPro
1000 has a color LCD screen with four-
way navigation, allowing integrators to
have easy and e ective control of the
product.
Extended Dynamic
Range For Continuous
Connectivity
XDR allows the booster to never shutdown
due to too strong of a signal. No matter how
strong, the booster will never overpower and
shutdown.
WilsonPro 1000C
WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER 3
The WilsonPro 1000C cell signal booster
is Wilson’s fl agship amplifi er system
providing signifi cantly enhanced voice
and data coverage, including 4G LTE,
inside large homes and commercial
buildings where cell signals may not
otherwise penetrate. The result for your
clients are no more dropped calls or lost
connections, faster uploads/downloads and a reliable, up to 32x stronger signal. The
WilsonPro 1000C delivers maximum FCC-allowed downlink power to provide the largest
possible indoor signal coverage.
The WilsonPro 1000C also includes Wilson Electronics’ state-of-the-art XDR (Extra
Dynamic Range) technology that prevents signal overload conditions which can, in
accordance with FCC regulations, force a booster to shut down.
When the WilsonPro 1000C senses that any incoming cell signal is too strong and
threatens to overload the system, XDR automatically reduces signal gain to compensate
for this overload condition while maintaining signal coverage throughout the building. In
contrast, competing signal boosters shut down when they reach a maximum incoming
signal strength threshold, causing the indoor cell signal to drop out. Both antenna ports
are located on the top of the booster unit for easy installation. Like all WilsonPro cell
signal boosters, the WilsonPro 1000C booster system is universal: it works for all cellular
devices, all services including 4G LTE, and all U.S. and Canada cell phone carriers.
The 1000C Delivers Maximum Downlink Power
IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C
4
Simple Wall-Mount Installation: A signal-in and signal-out port are
located on top of the Pro 1000C for easy antenna connections, while
an exposed mounting fl ange at each corner of the booster provides for
simple and clean wall-mount installation.
Onboard Software for Better Control: Booster is automatically
controlled with automatic onboard software, ensuring great
connectivity throughout large spaces and multi-story buildings.
The booster will adjust its gain level up or down as required by the
conditions of the immediate signal environment.
Extended Dynamic Range (XDR) for continuous connectivity: Gives
the 1000C much greater tolerance for a strong incoming signal from
the tower. XDR lets the 1000 system work with an incoming signal
stronger than any competing booster and never shuts down due to a
strong outside signal.
Color LCD for Easier Access: Unlike other boosters, the Wilson 1000C
has a color LCD screen with four-way navigation, allowing integrators
to optimize antenna position and maximize the performance of the
booster.
Remote LTE Monitoring: Get immediate notifi cation if the 1000C stops
working or if band conditions change (monthly monitoring subscription
required).
Key Features
WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER 5
Highest Downlink Power: Up to +15dB more downlink power than
the competition allows for stronger signal in environments where the
incoming signal is weak. The benefi t is a stronger signal sent to the
inside antennas, providing larger coverage area from a single booster.
Highest Uplink Power: This allows for a stronger signal transmitted
to the tower, up to +3dB more than the competition, providing greater
user capacity and increased range from the cell site.
Lower Overload and Shutdown Threshold: No matter how strong the
outside signal, the WilsonPro 1000C never shuts down. This is a huge
benefi t in strong signal environments like cities and locations close to
a carrier tower.
Intelligent Control: WilsonPro cellular boosters automatically adjust
signal gain while still providing even signal coverage throughout the
building.
Sophisticated Software: Cellular signals are constantly fl uctuating.
The software is always monitoring signal levels and making immediate
adjustments as needed, allowing the booster to operate at maximum
gain consistently.
More Secure: Connectivity and remote monitoring via LTE, so no
“sharing” of existing premises network resources which creates a more
secure system.
Competitive
Advantages
IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C
6
Outside
Directional
Antenna
to power
Lightning
Surge Protector
Inside Dome
Antenna
power
o p
1000C
Simple wall-mount
installation.
The direction of the
outside antenna should
be adjusted until the “DL”
bar is maximized.
A Wilson Lightning Surge Protector is recommended for all building installations. Make
sure the protector is installed outside the building at point of entry connected to a
suitable ground and in line between the Outside Antenna and the Signal Booster.
Installation
Diagram
WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER 7
The WilsonPRO 1000C is designed with advanced internal programming, which allows it
to automatically adjust for a variety of conditions, while still boosting weak signals.
Once the AC power cable and antenna cables are connected, turn the unit on by
toggling the power switch located near the AC power receptacle.
Post Install
Setup
IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C
8
The 1000C takes about 20 seconds to boot up. Once boot up is complete, the status
screen will appear, showing the amplifi cation and status of each port and band.
A solid green light indicates that a band
is operating correctly with maximum
allowable gain.
A solid yellow light indicates band gain
reduction because of an oscillation
condition. Reposition antennas (more
separation between indoor and outdoor
antennas, and pointed in opposite
directions) and reboot (power cycle)
the 1000C for maximum performance.
When adequate separation is achieved,
the yellow lights will return to green
upon reboot. Note that when the light
is yellow, the band is operational;
however, performance is reduced.
System Status Screen
Splash Screen
Lights Description
Status Screen
WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER 9
A red light indicates a band which has
been completely shut down because
of a severe oscillation conditions
or repeated oscillation. Reposition
antennas (more separation between
indoor and outdoor antennas, and point
in opposite directions) and then reboot
(power cycle) the 1000C to reactivate the
band and maximize performance. When
adequate separation is achieved, the red
light(s) will return to green upon reboot.
This screen provides specifi c band
and port information. Including the
strength of the received uplink and
downlink signal, status details, and
the amplifi er gain.
By pressing enter on a highlighted light,
as shown, a more detailed status screen
will be displayed for the highlighted band.
D-Pad with Enter
button Status Screen
Close-up
Band Details Screen
Band Status Screens
Green Light
IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C
10
In the presence of a strong outdoor
cell tower signal, the 1000C will
reduce it’s “boost” (Gain) using
internal Automatic Gain Control (AGC).
This gain reduction is necessary to
stay within FCC requirements. When
this occurs, the 1000C has reached
the ‘speed limit’ so this is good!
The outside antenna should always
be adjusted until the “DL” bar is
maximized and “AGC” is indicated, if
possible with a weak outside signal,
this may not be possible.
Band Details Screen
This screen indicates band gain
has been reduced because of the
oscillation condition detected at a
nearby band.
Pressing enter on a highlighted light
with a yellow light (Band 12), as shown,
will display the following...
D-Pad with Enter
button Status Screen
Close-up
Band Details Screen
(BAND STATUS SCREENS - GREEN LIGHT cont.)
Yellow Light
WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER 11
Your supported boosters can
be managed through the portal
located at https://wilsonpro.com/
monitor. Simply login using your
user name and password.
You can quickly check the status
of all of your boosters from the
“dashboard” summary screen.
Click on a specifi c booster for
more details.
Remote Monitoring
Login Portal
Customer Dashboard
IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C
12
Clicking on a performance
parameter will provide a historical
graph.
Status, gain, output power, signal
strength & oscillation count will
be displayed as well as booster
identifi cation.
Booster Detail Screen
Booster History Screen
WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER 13
Either through the LCD interface
or through the remote cloud
terminal application, a band can
be turned “on” or “o ” by the
user. This includes uplink and
downlink; it will not be possible
to turn on an uplink and turn o a
downlink for a band or vice versa.
The user will have no control
over the gain. Gain will be
controlled by the fi rmware of the
booster, adhering to FCC 20.21
network protection standards,
always providing the maximum
amount of allowable gain, under
the rules.
Booster History Screen
IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C
14
Warnings
To uphold compliance with network protection standards, all active cellular devices must maintain at
least 6 feet of separation distance from Panel and Dome antennas.
Use only the power supply provided in this package. Use of a non-Wilson Electronics product may
damage your equipment.
The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than
100 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures
in excess of that range.
RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all persons.
AWS Warning: The Outside Antenna must be installed no higher than 10 meters (31’9”) above ground.
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR
WIRELESS PROVIDER, PLEASE SEE BELOW:
Sprint: http://www.sprint.com/legal/fcc_boosters.html
T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827
Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your
provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers
may not consent to the use of this device on their network. If you are unsure, contact your
provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05.
You MUST operate this device with approved antennas and cables as specifi ed by the
manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from (i.e., MUST NOT be
installed within 20 cm of) any person.
You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada)
or licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served by
using this device.
This device may be operated ONLY in a fi xed location (i.e..may operate in a fi xed location only) for
in-building use.
ISED CPC-2-1-05: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html
Safety Guidelines
WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER 15
The following accessories are certifi ed by the FCC to be used with the
Wilson PRO 1000C.
Inside Antennas
Kit 311135-400150
1 - Panel
150’ Wilson 400
Kit 309900-50N
2 - Panel Antennas
1 - 3-Way 50 Ohm Splitter
90’ Wilson 400
Kit 304412-400100
1 - Dome Antenna
100’ Wilson 400
Outside Antennas
Kit 314411-40075
1 - Wide Band Directional Antenna
75’ Wilson 400
Kit 311203-40020
1 - Omni Directional Antenna
20’ Wilson 400
Kit 314453-40075
1 - Panel Antenna
75’ Wilson 400
Kit 301111-400170
1 - Yagi Antenna
170’ Wilson 400
Kit 304422-40020
1 - Omni Enterprise Antenna
20’ Wilson 400
Antenna Kit Options
IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C
16
Product Number 460042
Model Number 460042
FCC ID PWO460042
IC ID 4726A-460042
Connectors N-Female
Antenna Impedance 50 Ohms
Frequency 698-716 MHz, 729-746 MHz, 777-787 MHz, 824-894 MHz, 1850-1990 MHz, 1710-1755/2110-2155 MHz
Power output for single cell
phone (Uplink) dBm
700MHz Band12/17 700MHz Band13 800MHz 1700MHz 1900MHz
20.9 22.9 22.70 24.30 21.70
Power output for single cell
phone (Downlink) dBm
700MHz Band12/17 700MHz Band13 800MHz 2100MHz 1900MHz
16.7 15.0 16.0 16.4 15.5
Noise Figure 5 dB nominal
Isolation > 90 dB
Power Requirements 12V 3A
The term “IC” before the radio certifi cation number only signifi es that Industry Canada technical specifi cations were met.
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be
adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter
incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster
is not in use for fi ve minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency
band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power o on that
band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1
minute. After 5 (fi ve) such automatic restarts, any problematic bands are permanently shut o until the Signal Booster
has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity
are maintained by the Signal Booster’s microprocessor.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation. Changes or modifi cations not expressly approved by weBoost could void the authority to operate
this equipment.
Specifi cations
WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER 17
30 DAY MONEY-BACK GUARANTEE
All WilsonPro products are protected by WilsonPro 30-day money-back guarantee.
If for any reason the performance of any product is not acceptable, simply return
the product directly to the reseller with a dated proof of purchase.
3 YEAR WARRANTY
WilsonPro Boosters are warranted for three (3) years against defects in
workmanship and/or materials. Warranty cases may be resolved by returning the
product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the
consumer’s expense, with a dated proof of purchase and a Returned Material
Authorization (RMA) number supplied by WilsonPro. WilsonPro shall, at its option,
either repair or replace the product.
This warranty does not apply to any Signal Boosters determined by WilsonPro
to have been subjected to misuse, abuse, neglect, or mishandling that alters or
damages physical or electronic properties.
Replacement products may include refurbished WilsonPro products that have been
recertified to conform with product specifications.
RMA numbers may be obtained by contacting Customer Support.
DISCLAIMER: The information provided by WilsonPro is believed to be complete and
accurate. However, no responsibility is assumed by WilsonPro for any business or
personal losses arising from its use, or for any infringements of patents or other rights
of third parties that may result from its use.
NEED HELP? support.wilsonpro.com 866.294.1660
Warranty
GDE000005_Rev01_01.26.17
3301 East Deseret Drive, St. George, UT
www.wilsonpro.com | support.wilsonpro.com
Copyright © 2016 Wilson Electronics. All rights reserved.
Wilson Electronics products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents
NOT AFFILIATED WITH WILSON ANTENNA
A Wilson Electronics Brand
3301 East Deseret Drive, St. George, UT
www.wilsonpro.com | support.wilsonpro.com
Copyright © 2017 Wilson Electronics. All rights reserved.
Wilson Electronics products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents
NOT AFFILIATED WITH WILSON ANTENNA
A Wilson Electronics Brand
WilsonPro1000C_RevP_03.15.18