Wilson Electronics 460042 Wilson Pro 1000C User Manual WilsonPro1000C RevP ERIN 03 15 18 indd
Wilson Electronics, LLC Wilson Pro 1000C WilsonPro1000C RevP ERIN 03 15 18 indd
User Manual
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| Document ID | 3837946 |
| Application ID | j7sPzqp3uqQEVKsY6Kg7gQ== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 359.24kB (4490440 bits) |
| Date Submitted | 2018-05-03 00:00:00 |
| Date Available | 2018-07-09 00:00:00 |
| Creation Date | 2018-03-15 15:20:22 |
| Producing Software | Acrobat Distiller 18.0 (Windows) |
| Document Lastmod | 2018-03-16 10:31:24 |
| Document Title | WilsonPro1000C_RevP_ERIN_03-15-18.indd |
| Document Creator | Adobe InDesign CC 13.0 (Windows) |
| Document Author: | jgrossman |
A Wilson Electronics Brand WILSON PRO 1000C In-Building Signal Booster With Extended Dynamic Range & LTE Remote Monitoring User Manual wilsonpro.com 866.294.1660 Index Package Content About The WilsonPro 1000 Key Features Competitive Advantages Post Install Setup Status Screen Band Status Screens Remote Monitoring 11 Safety Guidelines 12 Warranty 17 Package Content Kit 460236 WilsonPro 1000C 2’ Wilson 400 Wide Band Directional Antenna + 75’ Wilson 400 Cable Dome Antenna + 100’ Wilson 400 Cable Lightning Surge Protector WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER WilsonPro 1000C Remote Monitoring Includes remote monitoring using integrated LTE modem. Onboard Software For Better Control Automatically controlled with onboard software, ensuring great connectivity throughout large spaces and multi-story buildings. Extended Dynamic Range For Continuous Connectivity XDR allows the booster to never shutdown due to too strong of a signal. No matter how strong, the booster will never overpower and shutdown. Color LCD For Easier Access Unlike other boosters, the WilsonPro 1000 has a color LCD screen with fourway navigation, allowing integrators to have easy and effective control of the product. IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C The 1000C Delivers Maximum Downlink Power The WilsonPro 1000C cell signal booster is Wilson’s flagship amplifier system providing significantly enhanced voice and data coverage, including 4G LTE, inside large homes and commercial buildings where cell signals may not otherwise penetrate. The result for your clients are no more dropped calls or lost connections, faster uploads/downloads and a reliable, up to 32x stronger signal. The WilsonPro 1000C delivers maximum FCC-allowed downlink power to provide the largest possible indoor signal coverage. The WilsonPro 1000C also includes Wilson Electronics’ state-of-the-art XDR (Extra Dynamic Range) technology that prevents signal overload conditions which can, in accordance with FCC regulations, force a booster to shut down. When the WilsonPro 1000C senses that any incoming cell signal is too strong and threatens to overload the system, XDR automatically reduces signal gain to compensate for this overload condition while maintaining signal coverage throughout the building. In contrast, competing signal boosters shut down when they reach a maximum incoming signal strength threshold, causing the indoor cell signal to drop out. Both antenna ports are located on the top of the booster unit for easy installation. Like all WilsonPro cell signal boosters, the WilsonPro 1000C booster system is universal: it works for all cellular devices, all services including 4G LTE, and all U.S. and Canada cell phone carriers. WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER Key Features Simple Wall-Mount Installation: A signal-in and signal-out port are located on top of the Pro 1000C for easy antenna connections, while an exposed mounting flange at each corner of the booster provides for simple and clean wall-mount installation. Onboard Software for Better Control: Booster is automatically controlled with automatic onboard software, ensuring great connectivity throughout large spaces and multi-story buildings. The booster will adjust its gain level up or down as required by the conditions of the immediate signal environment. Extended Dynamic Range (XDR) for continuous connectivity: Gives the 1000C much greater tolerance for a strong incoming signal from the tower. XDR lets the 1000 system work with an incoming signal stronger than any competing booster and never shuts down due to a strong outside signal. Color LCD for Easier Access: Unlike other boosters, the Wilson 1000C has a color LCD screen with four-way navigation, allowing integrators to optimize antenna position and maximize the performance of the booster. Remote LTE Monitoring: Get immediate notification if the 1000C stops working or if band conditions change (monthly monitoring subscription required). IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C Competitive Advantages Highest Downlink Power: Up to +15dB more downlink power than the competition allows for stronger signal in environments where the incoming signal is weak. The benefit is a stronger signal sent to the inside antennas, providing larger coverage area from a single booster. Highest Uplink Power: This allows for a stronger signal transmitted to the tower, up to +3dB more than the competition, providing greater user capacity and increased range from the cell site. Lower Overload and Shutdown Threshold: No matter how strong the outside signal, the WilsonPro 1000C never shuts down. This is a huge benefit in strong signal environments like cities and locations close to a carrier tower. Intelligent Control: WilsonPro cellular boosters automatically adjust signal gain while still providing even signal coverage throughout the building. Sophisticated Software: Cellular signals are constantly fluctuating. The software is always monitoring signal levels and making immediate adjustments as needed, allowing the booster to operate at maximum gain consistently. More Secure: Connectivity and remote monitoring via LTE, so no “sharing” of existing premises network resources which creates a more secure system. WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER Installation Diagram A Wilson Lightning Surge Protector is recommended for all building installations. Make sure the protector is installed outside the building at point of entry connected to a suitable ground and in line between the Outside Antenna and the Signal Booster. Outside Directional Antenna Lightning Surge Protector Inside Dome Antenna 1000C to o power The direction of the outside antenna should be adjusted until the “DL” bar is maximized. Simple wall-mount installation. IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C Post Install Setup The WilsonPRO 1000C is designed with advanced internal programming, which allows it to automatically adjust for a variety of conditions, while still boosting weak signals. Once the AC power cable and antenna cables are connected, turn the unit on by toggling the power switch located near the AC power receptacle. WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER Status Screen The 1000C takes about 20 seconds to boot up. Once boot up is complete, the status screen will appear, showing the amplification and status of each port and band. System Status Screen Splash Screen Lights Description A solid green light indicates that a band is operating correctly with maximum allowable gain. A solid yellow light indicates band gain reduction because of an oscillation condition. Reposition antennas (more separation between indoor and outdoor antennas, and pointed in opposite directions) and reboot (power cycle) the 1000C for maximum performance. When adequate separation is achieved, the yellow lights will return to green upon reboot. Note that when the light is yellow, the band is operational; however, performance is reduced. IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C A red light indicates a band which has been completely shut down because of a severe oscillation conditions or repeated oscillation. Reposition antennas (more separation between indoor and outdoor antennas, and point in opposite directions) and then reboot (power cycle) the 1000C to reactivate the band and maximize performance. When adequate separation is achieved, the red light(s) will return to green upon reboot. Band Status Screens Green Light By pressing enter on a highlighted light, as shown, a more detailed status screen will be displayed for the highlighted band. D-Pad with Enter button Status Screen Close-up This screen provides specific band and port information. Including the strength of the received uplink and downlink signal, status details, and the amplifier gain. Band Details Screen WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER (BAND STATUS SCREENS - GREEN LIGHT cont.) In the presence of a strong outdoor cell tower signal, the 1000C will reduce it’s “boost” (Gain) using internal Automatic Gain Control (AGC). This gain reduction is necessary to stay within FCC requirements. When this occurs, the 1000C has reached the ‘speed limit’ so this is good! Band Details Screen The outside antenna should always be adjusted until the “DL” bar is maximized and “AGC” is indicated, if possible with a weak outside signal, this may not be possible. Yellow Light Pressing enter on a highlighted light with a yellow light (Band 12), as shown, will display the following... D-Pad with Enter button Status Screen Close-up This screen indicates band gain has been reduced because of the oscillation condition detected at a nearby band. Band Details Screen 10 IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C Remote Monitoring Login Portal Your supported boosters can be managed through the portal located at https://wilsonpro.com/ monitor. Simply login using your user name and password. Customer Dashboard You can quickly check the status of all of your boosters from the “dashboard” summary screen. Click on a specific booster for more details. WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER 11 Booster Detail Screen Status, gain, output power, signal strength & oscillation count will be displayed as well as booster identification. Booster History Screen Clicking on a performance parameter will provide a historical graph. 12 IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C Booster History Screen Either through the LCD interface or through the remote cloud terminal application, a band can be turned “on” or “off ” by the user. This includes uplink and downlink; it will not be possible to turn on an uplink and turn off a downlink for a band or vice versa. The user will have no control over the gain. Gain will be controlled by the firmware of the booster, adhering to FCC 20.21 network protection standards, always providing the maximum amount of allowable gain, under the rules. WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER 13 Safety Guidelines Warnings To uphold compliance with network protection standards, all active cellular devices must maintain at least 6 feet of separation distance from Panel and Dome antennas. Use only the power supply provided in this package. Use of a non-Wilson Electronics product may damage your equipment. The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than 100 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures in excess of that range. RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all persons. AWS Warning: The Outside Antenna must be installed no higher than 10 meters (31’9”) above ground. This is a CONSUMER device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05. You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from (i.e., MUST NOT be installed within 20 cm of) any person. You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or licensed wireless service provider. WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device. This device may be operated ONLY in a fixed location (i.e..may operate in a fixed location only) for in-building use. ISED CPC-2-1-05: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR WIRELESS PROVIDER, PLEASE SEE BELOW: Sprint: http://www.sprint.com/legal/fcc_boosters.html T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827 Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html AT&T: https://securec45.securewebsession.com/attsignalbooster.com/ U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp 14 IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C Antenna Kit Options The following accessories are certified by the FCC to be used with the Wilson PRO 1000C. Inside Antennas Outside Antennas Kit 311135-400150 1 - Panel 150’ Wilson 400 Kit 314411-40075 1 - Wide Band Directional Antenna 75’ Wilson 400 Kit 309900-50N 2 - Panel Antennas 1 - 3-Way 50 Ohm Splitter 90’ Wilson 400 Kit 311203-40020 1 - Omni Directional Antenna 20’ Wilson 400 Kit 304412-400100 1 - Dome Antenna 100’ Wilson 400 Kit 301111-400170 1 - Yagi Antenna 170’ Wilson 400 Kit 304422-40020 1 - Omni Enterprise Antenna 20’ Wilson 400 Kit 314453-40075 1 - Panel Antenna 75’ Wilson 400 WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER 15 Specifications Product Number 460042 Model Number 460042 FCC ID PWO460042 IC ID 4726A-460042 Connectors N-Female Antenna Impedance 50 Ohms Frequency 698-716 MHz, 729-746 MHz, 777-787 MHz, 824-894 MHz, 1850-1990 MHz, 1710-1755/2110-2155 MHz Power output for single cell phone (Uplink) dBm 700MHz Band12/17 20.9 22.9 22.70 24.30 21.70 Power output for single cell phone (Downlink) dBm 700MHz Band12/17 700MHz Band13 800MHz 2100MHz 1900MHz 16.7 15.0 16.0 16.4 15.5 Noise Figure 700MHz Band13 800MHz 1700MHz 1900MHz 5 dB nominal Isolation > 90 dB Power Requirements 12V 3A The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor. This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment. 16 IN-BUILDING SIGNAL BOOSTER WILSON PRO 1000C Warranty 30 DAY MONEY-BACK GUARANTEE All WilsonPro products are protected by WilsonPro 30-day money-back guarantee. If for any reason the performance of any product is not acceptable, simply return the product directly to the reseller with a dated proof of purchase. 3 YEAR WARRANTY WilsonPro Boosters are warranted for three (3) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase. Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by WilsonPro. WilsonPro shall, at its option, either repair or replace the product. This warranty does not apply to any Signal Boosters determined by WilsonPro to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties. Replacement products may include refurbished WilsonPro products that have been recertified to conform with product specifications. RMA numbers may be obtained by contacting Customer Support. DISCLAIMER: The information provided by WilsonPro is believed to be complete and accurate. However, no responsibility is assumed by WilsonPro for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use. NEED HELP? support.wilsonpro.com WILSON PRO 1000C IN-BUILDING SIGNAL BOOSTER 866.294.1660 17 A Wilson Electronics Brand A Wilson Electronics Brand 3301 East Deseret Drive, St. George, UT www.wilsonpro.com | support.wilsonpro.com Copyright © 2017 2016 Wilson Electronics. All rights reserved. Wilson Electronics products covered by U.S. patent(s) and pending application(s) For patents go to: weboost.com/us/patents NOT AFFILIATED WITH WILSON ANTENNA WilsonPro1000C_RevP_03.15.18 GDE000005_Rev01_01.26.17
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