Wyse Technology WT3720 User Manual

Wyse Technology Users Manual

Users Manual

Winterm 3000 Series Windows®-based TerminalReference Guide
Winterm 3000 Series Windows®-based Terminal Reference Guide883590-08 Rev. AAugust 1999Wyse Technology Inc.3471 North First StreetSan Jose, CA 95134-1803
iiCopyright Notice© 1999 ALL RIGHTS RESERVED.This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.TrademarksWYSE is a registered trademark and Winterm is a trademark of Wyse Technology Inc.ICA 3 is a registered trademark and MetaFrame is a trademark of Citrix Systems Inc.Microsoft and Windows are registered trademarks of Microsoft Corporation.All other products are trademarks and/or registered trademarks of their respective companies.The Energy Star emblem does not represent endorsement of any product or service.Specifications subject to change without notice.Restricted Rights LegendUse, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at 252.227-7013.Ordering InformationFor availability, pricing, and ordering information in the United States and Canada, call 1-800-GET-WYSE (1-800-438-9973). In all other countries, contact your sales representative.Wyse Technology Inc.3471 North First StreetSan Jose, CA 95134-1803 U.S.A.
iiiFCC StatementThis equipment has been tested and found to comply with the limits for either Class A or Class B digital devices (refer to “Terminal Requirements Compliance”), pursuant to Part15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and the receiver.• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.CautionChanges or modifications not covered in this manual must be approved in writing by the manufacturer’s Regulatory Engineering department. Changes or modifications made without written approval may void the user’s authority to operate the equipment.Terminal Requirements ComplianceModels 3315SE, 3320SE, 3350SE, 3515SE, 3715SE, and 3720SE terminals meet Class B requirements.
ivCanadian DOC NoticesRefer to the previous section, “Terminal Requirements Compliance,” to find out what model terminal each of the statements below refers to.Class AThis digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.Class BThis digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.IEC/EN NoticeThis product conforms to the requirements of IEC950 and EN60950.This product conforms to requirements of EN55022 for Class A equipment or EN55022 for Class B equipment (refer to “Terminal Requirements Compliance”).Cable NoticeThe use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral or host devices. Failure to do so may cause interference and violate FCC and international regulations for electromagnetic interference.
vControl No. 075BLicense AgreementYOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS EQUIPMENT WHICH CONTAINS SOFTWARE IN A NON-VOLATILE FORMAT AND CERTAIN OTHER INTELLECTUAL PROPERTY (HEREAFTER “FIRMWARE”). USING THIS EQUIPMENT INDICATES YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS.GrantYou may use the Firmware in or in conjunction with the Equipment as provided to You. You may transfer ownership of the Equipment, including the right to use the Firmware to another party so long as that party agrees to accept these terms and conditions.YOU MAY NOT USE, COPY, MODIFY, TRANSLATE OR TRANSFER THE FIRMWARE, OR MODIFICATION THEREOF, IN WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED FOR IN THIS LICENSE. YOU MAY NOT DECOMPILE, REVERSE ENGINEER OR OTHERWISE DECODE OR ALTER THE SOFTWARE CONTAINED IN THE FIRMWARE.Limited Software Warranty and DisclaimerWYSE warrants that, for a period of ninety (90) days from the date of shipment, the Firmware will, under normal use, be free from defects in materials and workmanship in the EPROM (or similar storage device). The foregoing warranty shall not apply to any Firmware which has been used in violation of this Agreement. During this limited warranty period WYSE will provide support by phone on a best-efforts basis. WYSE may, in addition to the above, replace any defective Firmware with a functionally equivalent product. The foregoing shall be Your exclusive remedy for any breach of warranty hereunder. You assume responsibility for choosing the Equipment containing the Firmware to achieve your intended results, and for the installation, use and results obtained from the Equipment and Firmware.EXCEPT FOR THE ABOVE EXPRESS LIMITED WARRANTIES, WYSE MAKES AND YOU RECEIVE NO WARRANTIES ON THE FIRMWARE, EXPRESS, IMPLIED, OR STATUTORY, OR IN ANY OTHER PROVISION OF THIS AGREEMENT OR COMMUNICATION WITH YOU, AND WYSE DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR ANY PARTICULAR PURPOSE. WYSE DOES NOT WARRANT
viTHAT THE FUNCTIONS CONTAINED IN THE PRODUCT WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION WILL BE UNINTERRUPTED OR ERROR FREE.SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.Limit of LiabilityUNDER NO CIRCUMSTANCES SHALL WYSE BE LIABLE FOR LOSS OF DATA, COST OF COVER, OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY. THESE LIMITATIONS SHALL APPLY EVEN IF WYSE OR ITS RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN.YOU AGREE THAT THESE ARE THE ONLY APPLICABLE TERMS OF AGREEMENT BETWEEN US COVERING FIRMWARE AND THAT THEY SUPERSEDE ANY OTHER COMMUNICATIONS (ORAL OR WRITTEN) BETWEEN US RELATING TO THE FIRMWARE.U.S. Government Restricted RightsThe Firmware is provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technological Data and computer software clause at DFARS 252.227-7013 or in subparagraphs (c)(1) and (2) of the Commercial Computer Software-Restricted Rights at 8 C.F.R. 52-227-19 as applicable. Contractor/Licensor is WYSE Technology Inc.
viiEULA for Microsoft® Windows® CE Operating System for Windows-based Terminal DevicesIMPORTANT—READ CAREFULLYThis End User License Agreement (EULA) is a legal agreement between you (either an individual or a single entity) and the manufacturer (MANUFACTURER) of the special purpose computing device (SYSTEM) you acquired which includes certain Microsoft software product(s) installed on the SYSTEM and/or included in the SYSTEM package (SOFTWARE). The SOFTWARE includes computer software, the associated media, any printed materials, and any online or electronic documentation. By installing, copying or otherwise using the SOFTWARE, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, MANUFACTURER and Microsoft Licensing, Inc. (MS) are unwilling to license the SOFTWARE to you. In such event, you may not use or copy the SOFTWARE, and you should promptly contact MANUFACTURER for instructions on return of the unused product(s) for a refund.Software LicenseThe SOFTWARE is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE is licensed, not sold.1. Grant of LicenseSOFTWARE includes software already installed on the SYSTEM (SYSTEM SOFTWARE) and, if included in the SYSTEM package, software contained on the CD-ROM disk and/or floppy disk(s) labeled “Desktop Software for Microsoft Windows CE” (DESKTOP SOFTWARE). This EULA grants you the following rights to the SOFTWARE:•SYSTEM SOFTWAREYou may use the SYSTEM SOFTWARE only as installed in the SYSTEM.•DESKTOP SOFTWAREDESKTOP SOFTWARE might not be included with your SYSTEM. If DESKTOP SOFTWARE is included with your SYSTEM, you may install and use the component(s) of the DESKTOP SOFTWARE in accordance with the terms of the end user license agreement provided with such component(s). In the absence of a separate end user license agreement for particular component(s) of the DESKTOP SOFTWARE, you may install and use only one (1) copy of such component(s) on a single computer with which you use the SYSTEM.
viii•Use of Windows CE Operating System for Windows-based Terminal Devices with Microsoft Windows NT Server, Terminal Server EditionIf the SOFTWARE is Windows CE operating system for Windows-based Terminal devices, the following special provisions apply. In order to use the SYSTEM in connection with Windows NT Server, Terminal Server Edition, you must possess (1) a Client Access License for Windows NT Server, Terminal Server Edition and (2) an end user license for Windows NT Workstation or an end user license agreement for Windows NT Workstation for Windows-based Terminal Devices (please refer to the end user license agreement for Windows NT Server, Terminal Server Edition for additional information). MANUFACTURER may have included a Certificate of Authenticity for Windows NT Workstation for Windows-based Terminal Devices with the SYSTEM. In that case, this EULA constitutes an end user license for the version of Windows NT Workstation for Windows-based Terminal Devices indicated on such Certificate of Authenticity.•Back-up CopyIf MANUFACTURER has not included a back-up copy of the SYSTEM SOFTWARE with the SYSTEM, you may make a single back-up copy of the SYSTEM SOFTWARE. You may use the back-up copy solely for archival purposes.2. Description of Other Rights and Limitations•Speech/Handwriting RecognitionIf the SYSTEM SOFTWARE includes speech and/or handwriting recognition component(s), you should understand that speech and handwriting recognition are inherently statistical processes; that recognition errors are inherent in the processes; that it is your responsibility to provide for handling such errors and to monitor the recognition processes and correct any errors. Neither MANUFACTURER nor its suppliers shall be liable for any damages arising out of errors in the speech and handwriting recognition processes.•Limitations on Reverse Engineering, Decompilation and DisassemblyYou may not reverse engineer, decompile, or disassemble the SYSTEM SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.•Single SYSTEMThe SYSTEM SOFTWARE is licensed with the SYSTEM as a single integrated product. The SYSTEM SOFTWARE installed in Read Only Memory (ROM) of the SYSTEM may only be used as part of the SYSTEM.
ix•Single EULAThe package for the SYSTEM SOFTWARE may contain multiple versions of this EULA, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple versions of the EULA, you are licensed to use only one (1) copy of the SYSTEM SOFTWARE.•RentalYou may not rent or lease the SOFTWARE.•Software TransferYou may permanently transfer all of your rights under this EULA only as part of a sale or transfer of the SYSTEM, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media, any upgrades or backup copies, this EULA and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any transfer must include all prior versions of the SOFTWARE.•TerminationWithout prejudice to any other rights, MANUFACTURER or MS may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE and all of its component parts.3. UpgradesIf the SYSTEM SOFTWARE and this EULA are provided separate from the SYSTEM by MANUFACTURER and the SYSTEM SOFTWARE is on a ROM chip, CD ROM disk(s) or floppy disk(s), and labeled “For ROM Upgrade Purposes Only” (“ROM Upgrade”), you may install one copy of the ROM Upgrade onto the SYSTEM as a replacement copy for the SYSTEM SOFTWARE originally installed on the SYSTEM and use it in accordance with Section 1 of this EULA.4. CopyrightAll title and copyrights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and “applets,” incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by MS or its suppliers (including Microsoft Corporation). You may not copy the printed materials accompanying the SOFTWARE. All rights not specifically granted under this EULA are reserved by MS and its suppliers (including Microsoft Corporation).
x5. Product SupportProduct support for the SOFTWARE is not provided by MS, its parent corporation, Microsoft Corporation, or their affiliates or subsidiaries. For product support, please refer to MANUFACTURER’s support number provided in the documentation for the SYSTEM. Should you have any questions concerning this EULA, or if you desire to contact MANUFACTURER for any other reason, please refer to the address provided in the documentation for the SYSTEM.6. Export RestrictionsYou agree that you will not export or re-export the SOFTWARE to any country, person, or entity subject to U.S. export restrictions. You specifically agree not to export or re-export the SOFTWARE: (i) to any country to which the U.S. has embargoed or restricted the export of goods or services, which as of March 1998 include, but are not necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, Sudan and Syria, or to any national of any such country, wherever located, who intends to transmit or transport the products back to such country; (ii) to any person or entity who you know or have reason to know will utilize the SOFTWARE or portion thereof in the design, development or production of nuclear, chemical or biological weapons; or (iii) to any person or entity who has been prohibited from participating in U.S. export transactions by any federal agency of the U.S. government. If the SOFTWARE is labeled “North America Only Version” above, on the Product Identification Card, or on the SOFTWARE packaging or other written materials, then the following applies: The SOFTWARE is intended for distribution only in the United States, its territories and possessions (including Puerto Rico, Guam, and U.S. Virgin Islands) and Canada. Export of the SOFTWARE from the United States is regulated under “EI controls” of the Export Administration Regulations (EAR, 15 CFR 730-744) of the U.S. Commerce Department, Bureau of Export Administration (BXA). A license is required to export the SOFTWARE outside the United States or Canada. You agree that you will not directly or indirectly, export or re-export the SOFTWARE (or portions thereof) to any country, other than Canada, or to any person or entity subject to U.S. export restrictions without first obtaining a Commerce Department export license. You warrant and represent that neither the BXA nor any other U.S. federal agency has suspended, revoked or denied your export privileges.7. Note on Java SupportThe SYSTEM SOFTWARE may contain support for programs written in Java. Java technology is not fault tolerant and is not designed, manufactured, or intended for use or resale as on-line control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of Java technology could lead directly to death, personal injury, or severe physical or environmental damage.
xi8. Limited Warranty•Limited WarrantyMANUFACTURER warrants that the SOFTWARE will perform substantially in accordance with the accompanying written materials for a period of ninety (90) days from the date of receipt. Any implied warranties on the SOFTWARE are limited to ninety (90) days. Some states/jurisdictions do not allow limitations on duration of an implied warranty, so the above limitation may not apply to you.•Customer RemediesMANUFACTURER’S and its suppliers’ entire liability and your exclusive remedy shall be, at MANUFACTURER’S option, either (a) return of the price paid, or (b) repair or replacement of the SOFTWARE that does not meet the above Limited Warranty and which is returned to MANUFACTURER with a copy of your receipt. This Limited Warranty is void if failure of the SOFTWARE has resulted from accident, abuse, or misapplication. Any replacement SOFTWARE will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer.•No Other WarrantiesEXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED WARRANTY SECTION ABOVE, THE SOFTWARE IS PROVIDED TO THE END USER “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF NON- INFRINGEMENT, MERCHANTABILITY, AND/OR FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK OF THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU.•No Liability for Consequential DamagesMANUFACTURER OR MANUFACTURER’S SUPPLIERS, INCLUDING MS AND ITS SUPPLIERS, SHALL NOT BE HELD TO ANY LIABILITY FOR ANY DAMAGES SUFFERED OR INCURRED BY THE END USER (INCLUDING, BUT NOT LIMITED TO, GENERAL, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE), ARISING FROM OR IN CONNECTION WITH THE DELIVERY, USE OR PERFORMANCE OF THE SOFTWARE.If you acquired this EULA in the United States, this EULA is governed by the laws of the State of Washington.If you acquired this EULA in Canada, this EULA is governed by the laws of the Province of Ontario, Canada. Each of the parties hereto irrevocably attorns to the jurisdiction of the courts of the Province of Ontario and further agrees to commence any litigation which may arise hereunder in the courts located in the Judicial District of York, Province of Ontario.
xiiIf this EULA was acquired outside the United States, then local law may apply.Should you have any questions concerning this EULA, please contact the MANUFACTURER of your SYSTEM.U.S. GOVERNMENT RESTRICTED RIGHTSThe SOFTWARE and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software—Restricted Rights at 48 CFR 52.227- 19, as applicable. MANUFACTURER is Microsoft Corporation/One Microsoft Way/Redmond, WA 98052-6399.
ContentsProduct Overview1 About the Reference GuideOverview 3Guide Conventions 4Text Format 4UI Menu Control 52 Introducing the 3000 Series Windows-based TerminalsModel 3000 Terminals 7Models Summary 7Models 3315SE/3320SE Terminals 8Model 3350SE Terminal 9Models 3515SE, 3715SE, and 3720SE Terminals 103 General Terminal InformationUsing the General Properties Sheet 11Resetting to Factory Defaults 12Using the SysInfo Properties Sheet 13Using the About Properties Sheet 144 Terminal FeaturesTerminal Features 155 Terminal SpecificationsTerminal Specifications 17
xivInstallation Procedures6 Models 3315SE/3320SE Terminal InstallationLocating the Terminal 27Connecting the Terminal 27Mounting the Terminal 31Freestanding Desktop Mounting 31Wall Mounting 32Cable Retaining Clip and Shroud Installation 34Turning On the Terminal 367 Model 3350SE Terminal InstallationLocating the Terminal 37Connecting the Terminal 37Mounting the Terminal 40Freestanding Desktop Mounting 40Permanent Desktop Mounting 41Wall Mounting 41Shroud Attachment 43Turning On the Terminal 448 Models 3515SE/3715SE/3720SE Terminal InstallationLocating the Terminal 45Connecting the Terminal 45Turning On the Terminal 47Display Adjustments 489 Modem Card InstallationAbout Modem Cards 53Installation and Removal 54Installation 54Removal 57Configuration 58Modem Initialization Strings 5810 Noise Suppressor InstallationNoise Suppressor Installation 59
xvTerminal Management11 Initial Terminal SetupUsing the Setup Wizard 6312 Changing Terminal PropertiesUsing the Terminal Properties Dialog Box 7213 Display ConfigurationUsing the Display Properties Sheet 7414 Input ConfigurationUsing the Input Properties Sheet 7615 Network ConfigurationUsing the Network Properties Sheet 8016 Connections ManagementUsing the Connections Properties Sheet 84Using the Configure Properties Sheet 8517 ICA Client SettingsSetting the Default Hotkeys 87Setting Terminal Preferences 89Setting the Server Location 9118 Multiple SessionsStarting Multiple Sessions 93Manipulating Multiple Sessions 9419 Additional ApplicationsUsing the Apps Properties Sheet 9620 Shutting Down the TerminalUsing the Shutdown Window Dialog Box 99Using the Terminal Settings Change Dialog Box 100
xviConnection Configuration21 Creating New ConnectionsChoosing a Connection Protocol 103Using the Startup Function 104Startup Options 10522 ICA ConnectionsUsing the Specify Connection Type Dialog Box 107Network Connections 108Dial-In Connection 11223 Dial-Up ConnectionsUsing the Dial-Up Configuration Wizard 11324 Using the Dialing Properties and Configure Command ButtonsUsing the Dialing Properties Dialog Box 118Using the Device Properties Dialog Box 119Port Settings 120Call Options 12025 Using the TCP/IP Settings and Security Command ButtonsUsing the TCP/IP Settings Dialog Box 123Using the Security Settings Dialog Box 12526 RDP ConnectionsUsing the WTS Connection Wizard 12727 Terminal Emulation ConnectionsUsing the TE Client Connection Wizard 131Using the TCP/IP Telnet Configuration Dialog Box 136Using the Modem Settings Dialog Box 139Using the Configuration of Serial Cable on Com1 Dialog Box 14028 Editing ConnectionsUsing the Properties Dialog Box 142Using the Net Connections Properties Sheet 142Using the Application Properties Sheet 144
xvii29 Modem Connection ConfigurationUsing the Devices Properties Sheet 148ISDN Settings 149Adding or Changing Modems 151Terminal Firmware Upgrades30 Cable Firmware UpgradesSetup 155Flash Parallel Download Procedure 156Manual Download 156Auto Download 157Cable Pinouts 158Parallel Download Cable Pinouts 15831 FTP Pull Firmware UpgradesUsing the Upgrade Properties Sheet 162FTP and Bootstrap.exe 163The Upgrade Process 16332 Administering Terminals Using SNMPUsing the SNMP Network Administration Dialog Box 16833 SNMP UpgradesManual SNMP Firmware Upgrades 17134 Changing DHCP Option IDsUsing the Change DHCP Option IDs Dialog Box 17435 DHCP Firmware UpgradesAutomatic DHCP Firmware Upgrades 177Manual DHCP Firmware Upgrades 178
xviiiClient Security36 Security PropertiesUsing the Security Properties Sheet 18237 Terminal AccountsGuest Accounts 185User Accounts 186Administator Accounts 186Using Terminal Accounts 18638 Creating Terminal AccountsUsing the Add User Account Dialog Box 18839 Modifying and Deleting Terminal AccountsUsing the Modify User Account Dialog Box 192Deleting Terminal Accounts 19440 Terminal LoginLogging Into the Terminal 197Autologin and Autoconnect 198Autologin 198AutoStart 198Single Button Connect 19941 FailoverGetting Help42 Troubleshooting Your Terminal43 Terminal Port Pin AssignmentsSerial and Parallel Ports 20944 Terminal Connector Pin Assignments10Base-T and 100Base-T Connector 211VGA Connector 212USB Connector 21345 Null Modem Cable Pin Assignments46 Modem AT Commands
xixGlossaryIndexList of Figures2-1 3315SE/3320SE Terminal 82-2 3350SE Terminal 92-3 3515SE/3715SE/3720SE Terminal 103-1 General Properties Sheet 113-2 System Settings Change Dialog Box 123-3 SysInfo Properties Sheet 133-4 About Properties Sheet 146-1 3315SE/3320SE Terminal Back Panel Connectors 286-2 3315SE/3320SE Freestanding Desktop Mounting 316-3 3315SE/3320SE Optional Wall Mount Configuration 326-4 3315SE/3320SE Cable Retaining Clip Installation 346-5 3315SE/3320SE Shroud Installation 356-6 3315SE/3320SE Power Management Button 367-1 3350SE Terminal Back Panel Connectors 387-2 3350SE Wall Mount Configuration 427-3 3350SE Power Management Button 448-1 3515SE/3715SE/3720SE Terminal Back Panel Connectors 468-2 3515SE/3715SE/3720SE Terminal Front Panel 488-3 3515SE/3715SE OSD (On-Screen Display) Menu 498-4 3515SE/3715SE/3720SE Recall Mode 519-1 Modem Card 539-2 Installing the Modem Card 559-3 Connecting the Modem Card Cable 569-4 Inserting the Plug 5810-1 Noise Suppressor 5911-1 Welcome Dialog Box 6411-2 EULA (End User License Agreement) Dialog Box 6511-3 IP Address Dialog Box 6611-4 Specify an IP Address Dialog Box 6711-5 Optional Information Dialog Box 6811-6 Desktop Area and Refresh Frequency Dialog Box 6911-7 Finish Dialog Box 7012-1 Terminal Properties Dialog Box 7113-1 Display Properties Sheet 7315-1 Network Properties Sheet 7916-1 Winterm Connection Manager Dialog Box 8316-2 Configure Properties Sheet 85
xx17-1 Default Hotkeys Properties Sheet 8717-2 Preferences Properties Sheet 8917-3 Server Location Properties Sheet 9119-1 Apps Properties Sheet 9520-1 Shutdown Window Dialog Box 9920-2 Terminal Settings Change Dialog Box 10021-1 New Connection Dialog Box 10321-2 Connection Startup Dialog Box 10422-1 Specify Connection Type Dialog Box 10722-2 Citrix Search Message 10822-3 Select a Citrix Server or Published Application Dialog Box 10822-4 Server Location Dialog Box 10922-5 Add Server Address Dialog Box 10922-6 Specify an Application Dialog Box 10922-7 Specify Logon Information Dialog Box 11022-8 Select Window Options Dialog Box 11022-9 Compression, Cache, and Sound Dialog Box 11122-10 Select a Title for the ICA Connection Dialog Box 11122-11 Dial-In Devices Dialog Box 11223-1 Dial-Up Configuration Wizard 1 11323-2 Dial-Up Configuration Wizard 2 11423-3 Dial-Up Configuration Wizard 3 11524-1 Dialing Properties Dialog Box 11724-2 Device Properties Dialog Box 11924-3 Call Options Properties Sheet 12025-1 TCP/IP Settings Dialog Box 12325-2 Security Settings Dialog Box 12526-1 WTS Connection Wizard 1 12726-2 WTS Connection Wizard 2 12826-3 WTS Connection Wizard 3 12926-4 WTS Connection Wizard 4 13027-1 TE Client Connection Wizard - Connection Information 13127-2 TE Client Connection Wizard - Host Information 13327-3 TE Client Connection Wizard - Automate Login Process 13427-4 TE Client Connection Wizard - Printer Port Settings 13527-5 TCP/IP Telnet Configuration Dialog Box 13627-6 Modem Settings DIalog Box 13927-7 Configuration of Serial Cable on Com1 Dialog Box 14028-1 Properties Dialog Box 14128-2 Application Properties Sheet 14429-1 Devices Properties Sheet 14729-2 ISDN Settings Dialog Box 14929-3 Add or Change Modem Dialog Box 15130-1 Download Utility Dialog Box 15630-2 Parallel Download Cable Connectors 159
xxi31-1 Upgrade Properties Sheet 16131-2 Firmware Upgrade Dialog Box 1 16431-3 Firmware Upgrade Dialog Box 2 16431-4 Firmware Upgrade Dialog Box 3 16532-1 SNMP Network Administration Dialog Box 16734-1 Change DHCP Option IDs Dialog Box 17335-1 Obtain an IP Address From DHCP Sever Radio Button 17735-2 DHCP Automatic Update Enable Check Box 17736-1 Security Properties Sheet 18139-1 Modify User Account Dialog Box 19139-2 Delete User Account Confirmation Dialog Box 19540-1 Terminal Login Dialog Box 19740-2 Autologin Dialog Box 19840-3 Single Button Connect Dialog Box 19941-1 Failover Message Box 20241-2 Failover Log Window Dialog Box 20243-1 Serial Port 20943-2 Parallel Port (EPP/SPP) 21044-1 10Base-T and 100Base-T Connector 21144-2 VGA Connector 21244-3 USB Connector 213List of Tables1-1 Text Format Conventions 41-2 UI Menu Control 54-1 Terminal Features 155-1 Specifications for the 3315SE, 3320SE, and 3350SE Terminals 175-2 Specifications for the 3515SE, 3715SE, and 3720SE Terminals 216-1 3315SE/3320SE Terminal Back Panel Connectors 297-1 3350SE Terminal Back Panel Connectors 388-1 3515SE/3715SE/3720SE Terminal Back Panel Connectors 468-2 3515SE/3715SE/3720SE Terminal Front Panel 498-3 3515SE/3715SE/3720SE OSD Menu 5013-1 Display Properties Sheet 7414-1 Input Properties Sheet 7615-1 Network Properties Sheet 8016-1 Connections Properties Sheet 8416-2 Configure Properties Sheet 8617-1 Default Hotkeys Properties Sheet 8817-2 Preferences Properties Sheet 9017-3 Server Location Properties Sheet 9119-1 Apps Properties Sheet 9620-1 Shutdown Window Dialog Box 100
xxii24-1 Dialing Properties Dialog Box 11824-2 Port Settings Properties Sheet 12024-3 Call Options Properties Sheet 12125-1 TCP/IP Settings Dialog Box 12425-2 Security Settings Dialog Box 12527-1 Terminal Emulation and Terminal Type 13227-2 TCP/IP Telnet Configuration 13627-3 Modem Settings Dialog Box 13927-4 Configuration of Serial Cable on Com1 Dialog Box 14028-1 Net Connections Properties Sheet 14328-2 Application Properties Sheet 14529-1 Devices Properties Sheet 14829-2 ISDN Settings Dialog Box 15029-3 Add or Change Modem Dialog Box 15230-1 Parallel Download Cable Pinouts 15831-1 Upgrade Properties Sheet 16232-1 SNMP Network Administration Dialog Box 16834-1 Change DHCP Option IDs Dialog Box 17436-1 Security Properties Sheet 18238-1 Add User Account Dialog Box 18839-1 Modify User Account Dialog Box 19242-1 Troubleshooting Your Terminal 20545-1 Null Modem Cable Pin Assignments 21546-1 AT Commands with No Lead-in Character 21746-2 AT Commands Beginning with “&” 21846-3 AT Commands Beginning with “\” 21946-4 AT Commands Beginning with “%” 219
Product Overview1 About the Reference Guide2 Introducing the 3000 Series Windows-based Terminals3 General Terminal Information4 Terminal Features5 Terminal Specifications
2
1About the Reference GuideOverviewThe Wyse Winterm 3000 Series Windows-based Terminal Reference Guide contains the information you will need to install, configure, connect, and troubleshoot a WBT (Windows-based Terminal). This guide is written for both users and administrators, and covers the Models 3315SE, 3320SE, 3350SE, 3515SE, 3715SE, and 3720SE terminals.The reference guide consists of the following sections:• Product Overview• Installation Procedures• Terminal Management• Connection Configuration• Terminal Firmware Upgrades• Client Security• Getting HelpThis guide contains information about:• Terminal features, specifications, installation, and management• The UI (User Interface)• Physical and network connections, and protocols used• Firmware upgrades• Terminal security• Getting helpNoteThe Adobe Acrobat version of this guide features a link to the Wyse home page at www.wyse.com.
4Product OverviewGuide ConventionsText FormatTable 1-1 lists the text format conventions used in this document.Table 1-1 Text Format ConventionsConvention Where UsedItalic New term, book title or emphasis.Bold Screen display, keycaps, and user input.Note Indicates a note. A note adds information.Caution Indicates a caution. A caution indicates actions that may cause damage to equipment, erase files, or destroy data.+ Keystroke sequences such as:Ctrl+Alt+Del| Instructions about invoking a menu such as:Network | SNMP Network | Location
5UI Menu ControlTable 1-2 describes the command buttons used for UI menu control on a 3000 series WBT.Table 1-2 UI Menu ControlCommand Button FunctionXFound in the upper right corner of a dialog box. Click on this command button to quit a dialog box or properties sheet without saving changes.OK Found in dialog boxes and on properties sheets. Click on this command button to save your changes and quit a dialog box or properties sheet.Cancel Found in dialog boxes and on properties sheets. Click on this command button at any time to quit a dialog box or properties sheet without saving changes.Apply Sometimes not activated and found in dialog boxes and on properties sheets. Click on this command button to save changes without quitting a dialog box or properties sheet.Next or Accept Found in wizards. Click on these command buttons to display the next dialog box in the sequence.Back Found in wizards. Click on this command button to return to the previous dialog box.Finish Found in wizards. Click on this command button to return to finish the wizard.
6Product Overview
2Introducing the 3000 Series Windows-based TerminalsModel 3000 TerminalsWinterm 3000 series WBTs (Windows-based Terminals) are designed to connect to WTS (Windows Terminal Server) servers via RDP (Remote Desktop Protocol), to Windows NT applications servers via ICA (Independent Computing Architecture), or to various terminal emulations. RDP is the Windows CE-based protocol for connecting to Windows terminal servers. ICA is a distributed presentation services protocol for Windows NT servers, allowing an application’s user interface to execute on a Windows-based terminal while the application’s logic executes on the server.Models SummaryThere are six models of Winterm 3000 series terminals:• Modular type, Models 3315SE, 3320SE, and 3350SE• Integrated-CRT type, Models 3515SE, 3715SE, and 3720SE
8Product OverviewModels 3315SE/3320SE TerminalsThe Models 3315SE and 3320SE terminals are standard modular-type 3000 series terminals. The connections for peripherals such as the monitor, keyboard, and mouse are on the back of the terminal. The following figure shows a modular terminal.Figure 2-1 3315SE/3320SE TerminalThe following items are provided with the Models 3315SE and 3320SE terminals:• Power supply and power cord• Desktop mounting stand (an optional wall-mount bracket is also available; for more information call 1-800-800-WYSE (9973))• Cable shroud and cable clip• Keyboard (with domestic versions only) and mouse • Installation and user information
9Model 3350SE TerminalThe Model 3350SE terminal is the enhanced modular type 3000 series terminal. The connections for peripherals such as the monitor, keyboard, and mouse are on the back of the terminal. The following figure shows a Model 3350SE terminal.Figure 2-2 3350SE TerminalThe following items are provided with the Model 3350SE terminal:• Power supply and power cord• Cable shroud• Keyboard (with domestic versions only) and mouse• Installation and user information• An optional wall-mount bracket is also available. For more information call 1-800-800-WYSE (9973).Monitors are not provided with Models 3315SE, 3320SE, and 3350SE terminals. You must provide the standard VGA monitor and video interface cable for your monitor. The cable must have a 15-pin plug connector to attach to the video connector on the back of the terminal.
10 Product OverviewModels 3515SE, 3715SE, and 3720SE TerminalsModels 3515SE, 3715SE, and 3720SE, the terminals described below, are the integrated-CRT 3000 series terminals. The connections for peripherals such as keyboard and mouse are on the back of the terminal. The following figure shows an integrated-CRT terminal.Figure 2-3 3515SE/3715SE/3720SE TerminalThe following items are provided with the 3315SE, 3715SE, and 3720SE terminals:•Power cord• Keyboard (with domestic versions only) and mouse• Installation and user information
3General Terminal InformationThere are three properties sheets in the UI that provide general terminal information. They are the General properties sheet (Figure 3-1), the SysInfo properties sheet (Figure 3-2), and the About properties sheet (Figure 3-3).Using the General Properties SheetFigure 3-1 General Properties Sheet
12 Product OverviewNoteThe amount of RAM that is available depends on the model of terminal in use.The General properties sheet displays information that includes the name of the product and information about the current software.Invoke this properties sheet from the Winterm Connection Manager by pressing the F2 key. The Terminal Properties dialog box displays. The General properties sheet is the default sheet for the Terminal Properties dialog box. Read the information on this sheet.Resetting to Factory DefaultsThere is one function on the General properties sheet, Reset the Terminal Factory Default Property Settings. To use this function to reset the terminal to factory default settings:1. Click on the Reset the Terminal Factory Default Property Settings check box. Figure 3-2 shows the dialog box that displays.2. Click on Yes to return to the Terminal Properties dialog box.3. Click on OK in the Terminal Properties dialog box. (The Terminal Settings Change dialog box displays. See “Shutting Down the Terminal” for more information about this dialog box).4. Click on Restart in the Terminal Settings Change dialog box to reset to factory defaults.Figure 3-2 System Settings Change Dialog Box
13Using the SysInfo Properties SheetFigure 3-3 SysInfo Properties SheetNoteAddresses used in the illustration above are representative only.The SysInfo properties sheet contains network information. To invoke this properties sheet:1. Press F2 while you are in the Winterm Connection Manager.2. Click on the SysInfo tab in the Terminal Properties dialog box.This properties sheet is informational. No user interaction is required.
14 Product OverviewUsing the About Properties SheetFigure 3-4 About Properties SheetThe About properties sheet contains copyright information about the terminal. To invoke this properties sheet:1. Pressing F2 while you are in the Winterm Connection Manager.2. Clicking on the About tab in the Terminal Properties dialog box.The About properties sheet is informational. No user interaction is required.
4Terminal FeaturesTerminal FeaturesThe following table outlines the features of the different models of 3000 Series WBTs.Table 4-1 Terminal FeaturesFeature 3315SE 3320SE 3350SE 3515SE 3715SE 3720SEWindows 3.1, Windows 95, and Windows NT applications via Windows Terminal Server✓✓✓✓✓✓RDP and ICA 3.x application compliant✓✓✓✓✓✓ICA server connections via serial cable✓✓✓✓✓✓10Base-T network communications✓✓✓✓✓✓100Base-T network communications✓✓ ✓Dual high-speed serial ports ✓✓✓✓✓✓Parallel printer port ✓✓✓✓✓✓Dual USB ports ✓
16 Product OverviewOptional touch screen ✓✓✓✓✓✓Support for monochrome or color monitor✓✓✓Desktop (standard) or wall-mounted (optional) housing✓✓✓Support for PCMCIA modem ✓✓✓✓✓✓Table 4-1 Terminal Features, ContinuedFeature 3315SE 3320SE 3350SE 3515SE 3715SE 3720SE
175Terminal SpecificationsTerminal SpecificationsTable 5-1 lists the specifications for the modular terminals.Table 5-1 Specifications for the 3315SE, 3320SE, and 3350SE TerminalsSpecification 3315SE 3320SE 3350SEPower RequirementsVoltage 90 to 264V ac, Worldwide autosensing90 to 264V ac, Worldwide autosensing90 to 264V ac, Worldwide autosensingFrequency 47-63 Hz 47-63 Hz 47-63 HzPower Consumption 8W operating 16W operating 16W operatingPhysical CharacteristicsHeight 22.6 cm (8.9 in) 22.6 cm (8.9 in) 22.6 cm (8.9 in)Width 6.0 cm (2.36 in) 6.0 cm (2.36 in) 6.0 cm (2.36 in)Depth 17.4 cm (6.85 in) 17.4 cm (6.85 in) 17.4 cm (6.85 in)Net Weight 1.7 kgs (3.7 lbs) 1.7 kgs (3.7 lbs) 1.97 kgs (4.125 lbs)Power Cord 6 ft (1.83m) 6 ft (1.83m) 6 ft (1.83m)
18 Product OverviewEnvironmentalOperating Temperature 0° to 40°C(32° to 104°F)10° to 40°C(50° to 104°F)0° to 40°C(32° to 104°F)Nonoperating Temperature –10° to 60°C(14° to 140°F)–10° to 60°C(14° to 140°F)–10° to 60°C(14° to 140°F)Operating Humidity 10% to 95% noncondensing20% to 80% noncondensing80% maximum, noncondensingStorage Humidity 95% maximum, noncondensing80% maximum, noncondensing95% maximum, noncondensingOperating Altitude 0 to 10,000 ft ASL 0 to 10,000 ft ASL 0 to 10,000 ft ASLNonoperating Altitude 0 to 40,000 ft ASL 0 to 40,000 ft ASL 0 to 40,000 ft ASLCooling System Convection, fanless Convection, fanless Convection, fanlessEPAEnergy Saving Automatic power-down sleep modeAutomatic power-down sleep modeAutomatic power-down sleep modeRegulatory ComplianceEMC Terminal/Power Brick FCC B FCC B FCC BSafety Power Brick • UL1950• CSA950• Japan T mark• UL1950•CSA950• Japan T mark• UL1950•CSA950• Japan T markTable 5-1 Specifications for the 3315SE, 3320SE, and 3350SE Terminals, ContinuedSpecification 3315SE 3320SE 3350SE
19Safety, terminal • UL1950• CSA 950• TUV-GS approved• EN 60950 approved•NOM• UL1950•CSA 950• TUV-GS approved• EN 60950 approved•NOM• UL1950•CSA 950• TUV-GS approved• EN 60950 approved•NOMRF Interference • FCC Class B• EN55022B• CE Mark•VCCI•BCIQ• FCC Class B• EN55022B•CE Mark•VCCI•BCIQ• FCC Class B• EN55022B• CE Mark•VCCI•BCIQErgonomics •ZH1/618• EN29241-3•ZH1/618• EN29241-3•ZH1/618• EN29241-3Communications PortsSerial Port • Com1 is a 16C550 (FIFO), up to 115.2 kBaud RS-423/232, DB-9M connector• Com2 is a 16C550 (FIFO), up to 115.2 kBaud RS-232, DB-9M connector• Com1 is a 16C550 (FIFO), up to 115.2 kBaud RS-423/232, DB-9M connector• Com2 is a 16C550 (FIFO), up to 115.2 kBaud RS-232, DB-9M connector• Com1 is a 16C550 (FIFO), up to 115.2 kBaud RS-423/232, DB-9M connector• Com2 is a 16C550 (FIFO), up to 115.2 kBaud RS-232, DB-9M connectorParallel Port Centronics compatible,DB-25M connectorCentronics compatible,DB-25M connectorCentronics compatible,DB-25M connectorEthernet Port 10Base-T network 10Base-T or 100Base-T network 10Base-T or 100Base-T network Table 5-1 Specifications for the 3315SE, 3320SE, and 3350SE Terminals, ContinuedSpecification 3315SE 3320SE 3350SE
20 Product OverviewUSB N/A N/A Type A 4-pin receptacleBatteryN/A CR2032 Lithium, coin-type, 3V battery (see Caution)CR2032 Lithium, coin-type, 3V battery (see Caution)CautionYour terminal may contain a battery. There is a danger of explosion if the battery is incorrectly replaced. Replace the battery with only the same or equivalent type recommended by the manufacturer. Dispose of used batteriesaccording to the manufacturer’s instructions.Table 5-1 Specifications for the 3315SE, 3320SE, and 3350SE Terminals, ContinuedSpecification 3315SE 3320SE 3350SE
21Table 5-2 lists the specifications for the integrated-CRT terminals.Table 5-2 Specifications for the 3515SE, 3715SE, and 3720SE TerminalsSpecification 3515SE 3715SE 3720SEPower RequirementsVoltage 90 to 264V ac,Worldwide autosensing90 to 264V ac,Worldwide autosensing90 to 264V ac,Worldwide autosensingFrequency 47-63 Hz 47-63 Hz 47-63 HzPower Consumption 80W operating 80W operating 80W operatingPhysical CharacteristicsHeight 38.8cm (15.3 in) 38.8 cm (15.3 in) 38.8 cm (15.3 in)Width 36.0 cm (14.2 in) 36.0 cm (14.2 in) 36.0 cm (14.2 in)Depth 40.6 cm (16.0 in) 40.6 cm (16.0 in) 40.6 cm (16.0 in)Net Weight 40 lbs (18.2 kgs) 48 lbs (21.8 kgs) 48 lbs (21.8 kgs)Power Cord 6 ft (1.83m) 6 ft (1.83m) 6 ft (1.83m)EnvironmentalOperating Temperature 0 to 40°C(32 to 104°F)10° to 40°C(50° to 104°F)10° to 40°C(50° to 104°F)Nonoperating Temperature -10 to 60°C(-14 to 140°F)-20° to 60°C(-4° to 140°F)-20° to 60°C(-4° to 140°F)Operating Humidity 10% to 95% noncondensing80% maximum, noncondensing80% maximum, noncondensingStorage Humidity 80% maximum, noncondensing80% maximum, noncondensing80% maximum, noncondensing
22 Product OverviewOperating Altitude 0 to 10,000 ft ASL 0 to 10,000 ft ASL 0 to 10,000 ft ASLNonoperating Altitude 0 to 40,000 ft ASL 0 to 40,000 ft ASL 0 to 40,000 ft ASLCooling System Convection, fanless Convection, fanless Convection, fanlessEPAEnergy Saving Automatic power-down sleep modeAutomatic power-down sleep modeAutomatic power-down sleep modeEPA Energy Star EPA Energy Star EPA Energy StarRegulatory ComplianceEMC Terminal/Power Brick N/A N/A N/ASafety, power brick N/A N/A N/ASafety, terminal • UL1950• CSA 950• TUV-GS approved• EN 60950 approved• DHHS• SEMKO• DEMKO• NEMKO•FIMKO• UL1950•CSA 950• TUV-GS approved• EN 60950 approved•DHHS• SEMKO• DEMKO• NEMKO•FIMKO• UL1950•CSA 950• TUV-GS approved• EN 60950 approved•DHHS• SEMKO• DEMKO• NEMKO•FIMKORF Interference • FCC Class B• EN55022B• CE Mark• FCC Class B• EN55022B•CE Mark• FCC Class B• EN55022B• CE MarkTable 5-2 Specifications for the 3515SE, 3715SE, and 3720SE Terminals, ContinuedSpecification 3515SE 3715SE 3720SE
23Ergonomics • German Zh1/618• EN29241-3, -8• MPR 1990:10 guidelines for low electromagnetic and low electrostatic emissions• German Zh1/618• EN29241-3, -8• MPR 1990:10 guidelines for low electromagnetic and low electrostatic emissions• German Zh1/618• EN29241-3, -8• MPR 1990:10 guidelines for low electromagnetic and low electrostatic emissionsCommunications PortsSerial • Com1 is a 16C550 (FIFO), up to 115.2 kBaud RS-423/232, DB-9M connector• Com2 is a 16C550 (FIFO), up to 115.2 kBaud RS-232, DB-9M connector• Com1 is a 16C550 (FIFO), up to 115.2 kBaud RS-423/232, DB-9M connector• Com2 is a 16C550 (FIFO), up to 115.2 kBaud RS-232, DB-9M connector• Com1 is a 16C550 (FIFO), up to 115.2 kBaud RS-423/232, DB-9M connector• Com2 is a 16C550 (FIFO), up to 115.2 kBaud RS-232, DB-9M connectorParallel Centronics compatible,DB-25M connectorCentronics compatible,DB-25M connectorCentronics compatible,DB-25M connectorNetwork 10Base-T network 10Base-T network 10Base-T or 100Base-T networkTable 5-2 Specifications for the 3515SE, 3715SE, and 3720SE Terminals, ContinuedSpecification 3515SE 3715SE 3720SE
24 Product OverviewBatteryN/A N/A CR2032 Lithium, coin-type, 3V battery (see Caution)CautionYour terminal may contain a battery. There is a danger of explosion if the battery is incorrectly replaced. Replacethe battery with only the same or equivalent type recommended by the manufacturer. Dispose of used batteriesaccording to the manufacturer’s instructions.Table 5-2 Specifications for the 3515SE, 3715SE, and 3720SE Terminals, ContinuedSpecification 3515SE 3715SE 3720SE
Installation Procedures6 Models 3315SE/3320SE Terminal Installation7 Model 3350SE Terminal Installation8 Models 3515SE/3715SE/3720SE Terminal Installation9 Modem Card Installation10 Noise Suppressor Installation
26
6Models 3315SE/3320SE Terminal InstallationThis section discusses the procedures for installing the standard modular terminals. The terminals can be freestanding or, optionally, mounted on a wall. The following paragraphs describe how to connect and set up the terminals in both configurations.Locating the TerminalPosition the terminal on a clean, horizontal surface that is free from vibration and out of direct sunlight. Refer to “Terminal Specifications” for environmental specifications.Connecting the TerminalMake all connections to the back panel before connecting the terminal to power. A shroud and cable retaining loop (described in “Shroud and Cable Retaining Loop Attachment”) can be installed after the cables are connected and the terminal is mounted in place. The following figure shows a terminal’s back panel connectors.
28 Installation ProceduresFigure 6-1 3315SE/3320SE Terminal Back Panel ConnectorsNoteThe illustration above shows the back panel of a 3315SE terminal. The back panel of a 3320SE terminal is nearly identical, except that the pull ring (located by COM 2 in the illustration above) is made of high-impact plastic.MouseCOM 1COM 2KeyboardPowerVideoParallelOption SlotNetworkHeadphoneMicrophone
29The following table summarizes the back panel connectors’ functions.Table 6-1 3315SE/3320SE Terminal Back Panel ConnectorsConnector DescriptionNetwork Connector LAN connector, 10Base-T (10/100Base-T for 3320SE)Com1 Serial port 1:• Can be connected to an external modem.• Can be used for a direct connection to a local server.Com2 Serial port 2:• Can be connected to an external modem.• Can be used for a direct connection to a local server.Parallel Port Local printer outputVideo Monitor interfaceKeyboard Keyboard interfaceMouse Mouse interfacePower Power module output cable interfaceOption Slot PCMCIA card slotHeadphone Audio output for headphonesMicrophone Audio input for microphones
30 Installation ProceduresProceed as follows to connect the terminal. (If necessary, remove the desktop mounting stand (one Phillips-head screw on the bottom.)NoteBefore connecting the cables, decide which mounting configuration will be used and ensure that the cables are of the correct lengths. If permanent desktop or wall-mounting configuration is to be used, drill the desktop mounting holes or install the mounting bracket wall anchors before connecting the cables.1. Connect the monitor to the Video connector.2. Connect the keyboard to the Keyboard connector.3. Connect the mouse to the Mouse connector.4. If you will be using a network connection, connect a 10Base-T or 100Base-T network cable to the Network connector. Depending on your configuration needs, connect a printer to the parallel port, and/or connect a modem/server serial cable to the serial ports, as appropriate.5. Connect the power supply output cable to the Power connector.CautionDo not force a connector into its socket. If any undue resistance is encountered, ensure that the connector is oriented correctly to the socket.6. Plug the AC cord into the power supply, then into an AC outlet.7. After the cables are connected, install the terminal in its planned location, either on a desktop or mounted to a wall (see the next section “Mounting the Terminal” ) .
31Mounting the TerminalThe terminal can be freestanding or attached to a wall (an optional wall mount kit is required). Instructions for mounting your terminal are provided in the following paragraphs; use the instructions that are appropriate for the desired method of mounting your terminal.Freestanding Desktop MountingThe terminal is shipped with a desktop mounting stand attached so it can immediately be put into desktop operation. The mounting stand is weighted and equipped with non-skid feet. A single screw attaches the mounting stand to the terminal housing. The following figure shows the terminal mounted on the desktop mounting stand.Figure 6-2 3315SE/3320SE Freestanding Desktop Mounting
32 Installation ProceduresWall MountingThe terminal can be mounted on a wall using the optional wall-mounting bracket. The following figure shows the wall-mount configuration.NoteIt is best to connect the cables before mounting the terminal on a wall. However, cables can be attached at any convenient time, as long as power is disconnected.Figure 6-3 3315SE/3320SE Optional Wall Mount ConfigurationWallAnchorsWallShroud MountingClipsScrews (2)Wall MountingBracket
33Follow these instructions to mount the terminal on a wall.CautionThe following procedure has the bracket mounted to the terminal first, and then the complete assembly is placed on wall-anchor screws. If there is any risk that the terminal could be bumped from its mounting, the bracket should be securely anchored to the wall first, and then the terminal housing mounted to the bracket.1. Use the wall-mount bracket as a template to determine the positions of the mounting holes on the wall.2. Mark the locations of the mounting holes.NoteWhen determining location, take into account the cable lengths of the monitor, keyboard, mouse, power supply, and peripherals.3. Install the (user-provided) wall anchors. Any standard anchoring method may be used, such as screws, butterfly anchors, or expansion bolts. The anchor screw heads must have just enough clearance to allow the bracket to slip onto them when hanging the assembled terminal (see the Caution above).4. Loosen (but do not remove) the two screws securing the mounting clips to the back panel. Leave enough clearance so the lower tabs of the mounting bracket can slip under the screws.5. Insert the upper tabs of the mounting bracket into the slotted holes in the back of the terminal housing.6. Slip the lower tabs of the mounting bracket under the two screws loosened in step 4. The tabs should go between the screw heads and the mounting clips.7. Tighten the screws to hold the bracket firmly in place.8. Hang the terminal assembly on the wall-anchor mounting screws.9. Install the cable retaining loop and shroud using the procedure that follows.
34 Installation ProceduresCable Retaining Clip and Shroud InstallationThe plastic shroud may be installed to conceal the cable connectors at the rear of the terminal housing. A retaining loop is included to keep the cables together. Proceed as follows.1. Attach the upper and lower shroud mounting clips as shown in figure 6-5, using the existing screws.2. Attach the cables to their respective connectors on the back panel of the terminal (see “Connecting the Terminal”).3. Gather the cables together and place the retaining loop over them. Insert the ends of the retaining loop into the catches on the lower shroud mounting clip (see the following figure).Figure 6-4 3315SE/3320SE Cable Retaining Clip Installation4. Gently pull the lower ends of the shroud apart and place it over the cables.5. Place the slots in the lower end (split end) of the shroud under the lower shroud mounting clip, as shown in the following figure.6. Rotate the upper end of the shroud until the top slot goes over and engages the upper mounting clip, as shown in the following figure.Retainer CatchesCable RetainingLoop
35Figure 6-5 3315SE/3320SE Shroud InstallationCableRetainingLoopUpper ShroudMounting ClipLower ShroudMounting ClipSlotSlotsShroud
36 Installation ProceduresTurning On the TerminalOnce the terminal is installed and all back panel connections have been made, power it up. If the terminal is a 3315SE, press and release the power management button. If the terminal is a 3320SE, it is powered-up and operating when the power supply is connected to AC power; to toggle the display off or on, press and release the power management button. NoteFor the 3320SE, if the button is continuously depressed for 3-5 seconds, the unit will perform a hard boot.See the following figure for the location of the power management button.Figure 6-6 3315SE/3320SE Power Management ButtonThe logo will appear on the screen, followed by:•The Setup Wizard, if it is the first time that you have turned on your terminal.•The Winterm Connection Manager dialog box, if the Setup Wizard has been completed.If desired, adjust the display’s geometry and intensities to your preferences. Adjustments to the display can be made at any time, whether or not the terminal is connected to a server. See “Changing Terminal Properties” for more information.PowerManagementButton
7Model 3350SE Terminal InstallationThis section discusses the procedures for installing the 3350SE enhanced modular terminal. This terminal can be freestanding or, optionally, mounted on a wall; it can instead be permanently mounted on a desktop, if desired. The following paragraphs describe how to connect and set up the terminal in all three configurations.Locating the TerminalPosition the terminal on a clean, horizontal surface that is free from vibration and out of direct sunlight. Refer to “Terminal Specifications” for environmental specifications.Connecting the TerminalMake all connections to the back panel before connecting the terminal to power. A shroud (described in “Shroud Attachment”) can be installed after the cables are connected and the terminal is mounted in place. The following figure shows the terminal’s back panel connectors.
38 Installation ProceduresFigure 7-1 3350SE Terminal Back Panel ConnectorsThe following table summarizes the back panel connectors’ functions.Table 7-1 3350SE Terminal Back Panel ConnectorsConnector DescriptionNetwork Connector LAN connector, 10/100Base-TCom1 Serial port 1:• Can be connected to the external modem or used for direct connection to a local server.• Can be used for the emergency download of the operating system programs from the host computer.COM 2PowerCard BusKeyboardMicrophoneCOM 1ParallelVideoNetworkHeadphoneUSBMouse
39Proceed as follows to connect the terminal:NoteBefore connecting the cables, decide which mounting configuration will be used and ensure that the cables are of the correct lengths. If permanent desktop or wall-mounting configuration is to be used, drill the desktop mounting holes or install the mounting bracket wall anchors before connecting the cables.1. Connect the monitor to the Video connector.2. Connect the keyboard to the Keyboard connector.3. Connect the mouse to the Mouse connector.4. If you will be using a network connection, connect a CAT5 UTP cable to the Network connector. Depending on your configuration needs, connect a printer to the parallel port and/or connect a modem/server serial cable to the serial ports, as appropriate.Com2 Serial port 2:• Can be connected to an external modem.• Can be used for a direct connection to a local server.Parallel Port Local printer outputVideo Monitor interfaceKeyboard Keyboard interfaceMouse Mouse interfacePower Power module output cable interfaceCard Bus PCMCIA card slotHeadphone Audio output for headphonesMicrophone Audio input for microphonesUSB Universal Serial BusTable 7-1 3350SE Terminal Back Panel Connectors, ContinuedConnector Description
40 Installation Procedures5. Connect the power supply output cable to the Power connector.CautionDo not force a connector into its socket. If any undue resistance is encountered, ensure that the connector is oriented correctly to the socket.6. Plug the AC cord into the power supply, then into an AC outlet.7. After the cables are connected, install the terminal in its planned location, either on a desktop or mounted to a wall (see the next section “Mounting the Terminal” ) .Mounting the TerminalThe terminal can be freestanding, attached to a wall (an optional wall mount kit is required), or mounted permanently on a desktop. Instructions for mounting your terminal are provided in the following paragraphs; use the instructions that are appropriate for the desired method of mounting your terminal.Freestanding Desktop MountingModel 3350SE terminals are built with a desktop mounting stand as part of the housing, so they can immediately be put into desktop operation. The terminal is also weighted and equipped with non-skid feet. “Terminal Features” shows the Model 3350SE terminal.CautionAlways mount the terminal vertically, with the base down, to ensure proper cooling.
41Permanent Desktop MountingIf desired, the terminal can be permanently mounted on a desktop. Holes in the base plate are threaded to receive the mounting bolts. Two 6 mm (M6) mounting bolts must be provided by the user.The mounting bolts must not protrude more than 9 mm (3/8 in) through the top of the desktop mounting surface. Damage to the terminal housing and internal components could occur if the mounting bolts protrude past the tops of the guide holes.Follow these instructions for permanent desktop mounting:1. Make a template of the desktop mounting holes using the bottom of the terminal, and use it to mark the desktop area where you want to mount the terminal.2. Drill holes for the mounting bolts through the desktop mounting surface at the marked locations.3. Place the terminal in position over the holes drilled in the desktop.4. Insert the mounting bolts up through the holes in the desktop and into the threaded holes in the terminal base plate. Tighten the bolts until snug.Wall MountingThe terminal can be mounted on a wall using the optional wall-mounting bracket. The following figure shows the wall-mount configuration.NoteFor wall mounting, it is generally best to connect the cables before mounting the terminal on a wall. However, cables can be connected at any convenient time, as long as power is disconnected.
42 Installation ProceduresFigure 7-2 3350SE Wall Mount ConfigurationFollow these instructions to mount the terminal on a wall:NoteThe following procedure has the bracket mounted to the terminal first, and then the complete assembly is placed on wall anchor screws.MountingBracketTabsBolts
431. Use the wall-mount bracket as a template to determine the positions of the mounting holes on the wall, then mark the locations of the mounting holes.NoteWhen determining location, take into account the cable lengths of the monitor, keyboard, mouse, power supply, and peripherals.2. Install the (user-provided) wall anchors. Any standard anchoring method may be used, such as screws, butterfly anchors, or expansion bolts. 3. Install the anchor screws. The anchor screw heads must have just enough clearance to allow the bracket to slip onto them when hanging the assembled terminal (see the Note above).4. Insert the tabs at the top of the mounting bracket into the slotted holes in the back of the terminal housing.5. Swing the mounting bracket to the side of the terminal.6. Insert the mounting bolts up through the holes in the bottom of the mounting bracket and into the threaded holes in the terminal base plate.7. Tighten the mounting bolts to hold the bracket firmly in place.8. Hang the terminal assembly on the wall-anchor mounting screws.9. Install the cable retaining loop and shroud using the procedure below.Shroud AttachmentThe plastic shroud may be installed to conceal the cable connectors at the rear of the terminal housing.Proceed as follows:1. Attach the cables to their respective connectors on the back panel of the terminal (see “Connecting the Terminal”).2. Install the shroud-mounting clips.3. Gently pull the lower ends of the shroud apart and place it over the cables.4. Place the slots in the lower end (split end) of the shroud under the lower shroud mounting clip.5. Rotate the upper end of the shroud until the top slot goes over and engages the upper mounting clip.
44 Installation ProceduresTurning On the TerminalOnce the terminal is installed and all back panel connections have been made, press and release the power management button (see the following figure) to power-up the terminal.Figure 7-3 3350SE Power Management ButtonThe logo will appear on the screen followed by:•The Setup Wizard, if it is the first time that you have powered-up your terminal.•The Winterm Connection Manager dialog box, if the Setup Wizard has been completed.If desired, adjust the display’s geometry and intensities to your preferences. Adjustments to the display can be made at any time, whether or not the terminal is connected to a server.PowerManagementButton
8Models 3515SE/3715SE/3720SE Terminal InstallationThe following section discusses installation of the integrated-CRT terminals.Locating the TerminalPosition the terminal on a clean, horizontal surface that is free from vibration and out of direct sunlight. Allow 75 mm (3 in) of clearance on all sides of the terminal, for air circulation and movement of the tilt/swivel mechanism. Refer to “Terminal Specifications” for environmental specifications.Connecting the TerminalBefore powering-up the terminal, connect it to all of its peripheral devices. The following figure shows the terminal’s back panel connectors.
46 Installation ProceduresFigure 8-1 3515SE/3715SE/3720SE Terminal Back Panel ConnectorsNoteThe illustration above shows the back panel of a 3515SE/3715SE terminal. The back panel of a 3720SE terminal is nearly identical, except that the pull ring (located by COM 2 in the illustration above) is made of high-impact plastic.The following table summarizes the back panel connectors’ functions.Table 8-1 3515SE/3715SE/3720SE Terminal Back Panel ConnectorsConnector DescriptionNetwork Connector LAN connector, 10Base-T (10/100Base-T for 3720SE)Com1 Serial port 1:• Can be connected to the external modem or used for direct connection to a local server.• Can be used for the emergency download of the operating system programs from the host computer.Com2 Serial port 2:• Can be connected to an external modem.• Can be used for a direct connection to a local server.Power Parallel Headphone MicrophoneOption SlotMouse COM 1 COM 2KeyboardNetwork
47Follow these instructions to connect the terminal to its peripheral devices:1. Connect the keyboard to the Keyboard connector.2. Connect the mouse to the Mouse connector.3. Plug the AC cord into the back panel of the terminal, then into an AC outlet.4. Connect a 10Base-T network cable to the Network connector.The terminal is now ready for operation.Turning On the TerminalOnce the terminal is installed and all back panel connections have been made, power it up. If the terminal is a 3515SE or 3715SE, press and release the power management button. If the terminal is a 3720SE, it is powered-up and operating when it is connected to AC power; to toggle the display off or on, press and release the power management button. NoteFor the 3720SE, if the button is continuously depressed for 3-5 seconds, the unit will perform a hard boot.See the figure on the following page for the location of the power management button.Parallel Port Local printer outputKeyboard Keyboard interfaceMouse Mouse interfacePower AC power cord interfaceOption Slot PCMCIA card slotHeadphone Audio output for headphonesMicrophone Audio input for microphonesTable 8-1 3515SE/3715SE/3720SE Terminal Back Panel Connectors, Connector Description
48 Installation ProceduresThe logo will appear on the screen, followed by:•The Setup Wizard, if it is the first time that you have turned on your terminal.•The Winterm Connection Manager dialog box, if the Setup Wizard has been completed.Make sure that the display’s geometry and intensities are set to your preferences. This can be done at any time, whether or not the terminal is connected to a server. If your terminal is installed with an optional touchscreen, calibrate it now. Refer to“Input Configuration” for the procedure.Display AdjustmentsThe following sections explain how to adjust the screen’s brightness, contrast, horizontal and vertical size and phase, pincushion, and trapezoid.The terminal uses an OSD (on-screen display) adjustment feature. The OSD is invoked with the buttons on the front panel (see Terminal Front Panel below).Figure 8-2 3515SE/3715SE/3720SE Terminal Front PanelSELECT ADJUSTMENUPower ManagementButton
49Instructions for using the terminal’s front panel are listed in the following table.Figure 8-3 3515SE/3715SE OSD (On-Screen Display) MenuTable 8-2 3515SE/3715SE/3720SE Terminal Front PanelButton FunctionMENU (OSD) To use:1. Press the MENU button to invoke the OSD (refer to the following figure).2. Press the plus [+] or minus [-] SELECT buttons to select the adjustment you want to make (see the following table, OSD Alignment, for settings).3. Press the ADJUST plus [+] or minus [-] buttons to make your adjustment.4. Press MENU to save your adjustments and close the OSD.NoteThe OSD can be invoked at any time the terminal is on, even while running an application. It automatically closes after a period of inactivity (2 minutes). If this happens before you complete your adjustments, press the MENU button to invoke the OSD again.SELECT (Brightness) Press the plus [+] and minus [-] buttons on the terminal’s front panel to increase or decrease the display’s brightness.ADJUST (Contrast) Press the plus [+] and minus [-] buttons on the terminal’s front panel to increase or decrease the display’s contrast. H-CENTERH-SIZEV-CENTERV-SIZEPIN +TRAPEZOIDROTATERECALL MODE+
50 Installation ProceduresThe following table describes the functions of the OSD menu.Table 8-3 3515SE/3715SE/3720SE OSD MenuFunction DescriptionH-CENTER H-CENTER adjusts the screen’s horizontal center from left to right. H-SIZE H-SIZE adjusts the screen’s width. V-CENTER V-CENTER adjusts the screen’s vertical center, top to bottom. V-SIZE V-SIZE adjusts the screen’s height. PIN PIN (Pincushion) adjusts screen distortion, where both sides of the display sag inward toward the center or bow outward from it. TRAPEZOID TRAPEZOID adjusts the screen’s right- and left-hand sides so they are parallel. ROTATE ROTATE corrects the screen’s rotation. Use this function if the display tilts left or right. RECALL MODE Select this item to reset the display to the factory preset color temperatures (also see the following figure):RECALL MODEPreset 1 is 9300ºKPreset 2 is 6550ºKPreset 3 is 5500ºKThe color adjustments are: RThis adjusts the display’s red hues.GThis adjusts the display’s green hues.BThis adjusts the display’s blue hues.
51Figure 8-4 3515SE/3715SE/3720SE Recall ModeRGB+++9300 K123RGB+++USER 1123RECALL 9300K
52 Installation Procedures
9Modem Card InstallationThis chapter contains the information you need to install a PCMCIA modem card.About Modem CardsThe modem card option increases the capabilities of your terminal by providing additional connectivity features and functions. It connects to a telephone line for standard serial modem communications with another computing device, or network access through a server. When a modem card is plugged into the terminal, it operates as a native device. It can be configured from menus seamlessly integrated into the terminal configuration menu system. The following figure shows a modem card.Figure 9-1 Modem CardModem card option kits typically include:• Modem card and cable• Clamp-on noise suppressor• Installation guide or compact disc (CD)CautionOnly modems sold by the manufacturer are known to meet regulatory compliance. Other modems may not.
54 Installation ProceduresInstallation and RemovalThe modem card can be configured to connect• To a server via PPP• Directly to an ICA server• To a server with a terminal emulationNoteThis procedure assumes that the terminal is already installed and configured as described in “Terminal Installation.”NoteThis procedure is based on the modem card and cable sold by the terminal manufacturer. Installation will be similar for other modem cards and cables.InstallationRefer to the following three figures and proceed as follows:1. Turn off the power.2. Remove the screw beneath the security cover.3. Open the cover over the option slot.4. Press down on top of the cover to release the top catches and swing the cover out and down (see the next figure).CautionDo not try to open the cover with the logic card assembly fully seated. The cover could be damaged.5. Insert the modem card (with product label up) into the option slot and press it gently until it is seated in the card receptacle.NoteIf a plug is installed in the cover’s rear hole, remove the plug before proceeding. Save the plug for possible future use when the card is removed (see figure 9.4).
55Figure 9-2 Installing the Modem Card6. Close the option slot cover (see the following figure).7. Install the cover screw.8. Install the clamp-on noise suppressor on the cable assembly. Position it as closely as possible to the modem card (may not be necessary for other vendors’ cables).9. Insert the cable-assembly modem card connector through the hole in the closed cover and into the modem card. Depress the connector tabs while inserting. Make sure the catches lock the connector in place (see the following figure).10.Insert the cable-assembly telephone connector into a telephone jack.11. Power-up the terminal.12.Modify the terminal configuration settings as instructed in “Changing Terminal Properties.”ModemCardTo Open CoverCover(Closed)Press down on top to releasecatches and swing downOption SlotTerminalBack PanelCover(Open to insertmodem card)Back PanelScrews (2)CAUTION Product labelis on top of card. Do notpush too hard on card orconnector when installing;damage could occur ifcard or connector is upside-down.
56 Installation ProceduresFigure 9-3 Connecting the Modem Card CableConnect cablethrough hole inclosed coverCableAssemblyPhoneJackCardInstalledOptionSlotCover(Opened) Catches (2)To Close CoverTo Insert and Remove ConnectorConnector must be square to card forinsertion and removalMetal surface towardstop of domestic (U.S.)modem cardDo not pull on cableto remove cardDepress tabs duringinsertion and removalArrows toward top ofinternational modem cardClamp-On NoiseSuppressor(see Note)Caution Product label is on top of card.Do not push too hard on card or connectorwhen installing; damage could occur if card orconnector is upside-down.CautionNoteInverted connector, excessive sideloading, or failure to depress connector locktabs during insertion or removal may result indamage to card or connector.Mount clamp-on noise suppressor asclose as possible to modem card.
57RemovalRefer to the three figures in this section and proceed as follows:1. Turn off the power.2. Disconnect the cable assembly from the modem card by depressing the connector tabs and pulling the connector out of the card (see the preceding figure).3. Remove the two screws securing the terminal back panel (part of logic card assembly), and pull the panel out approximately 1/2 inch.4. Remove the option slot cover screw.5. Open the option slot cover. Press down on top of the cover to release the top catches and swing the cover out and down (see the figure titled “Installing the Modem Card”).CautionDo not try to open the cover with the logic card assembly fully seated. The cover could be damaged.6. Pull the modem card out of the option slot.7. Close the option slot cover (see the figure titled “Connecting the Modem Card Cable”).8. Push the logic card assembly back into the unit and reinstall the two screws removed in step 3.9. Install the option slot cover screw.10.Snap the plug into the option slot cover hole (see the following figure).11. Disconnect the cable assembly from the telephone jack.NoteLeave the clamp-on noise suppressor on the cable assembly (may not be applicable to other vendors’ cables).
58 Installation ProceduresFigure 9-4 Inserting the PlugConfigurationThe modem card can be configured for standard serial communications, or for network access through a server that can communicate with the modem using PPP protocol. The following section provides instructions for configuring selections needed to operate the modem in the desired mode. Refer to “Terminal Management” and “Connection Configuration” for instructions about how to configure modems.Modem Initialization StringsThe initialization string used with the modem option card provided by the manufacturer is:AT&F&C1&D2Refer to modem command sets or the initialization files for other strings.When card is notinstalled, snap plug intohole in option card coverPlug
10 Noise Suppressor InstallationNoise Suppressor InstallationNoteThis installation procedure applies only to the 3350SE model WBT.A noise suppressor (ferrite bead) must be installed on the network cable of your terminal. This installation is necessary to maintain compliance with US FCC B limits and Europe CISPR B EN55022 Class B limits. The noise suppressor is supplied by the manufacturer and should be packed in your terminal’s shipping carton. The following figure shows the noise suppressor.Figure 10-1 Noise Suppressor
60 Installation Procedures1. Open the casing.2. Fit the casing over the network cable, as close as possible to the back of the cable’s connector.3. Snap the casing shut.
Terminal Management11 Initial Terminal Setup12 Changing Terminal Properties13 Display Configuration14 Input Configuration15 Network Configuration16 Connections Management17 ICA Client Settings18 Multiple Sessions19 Additional Applications20 Shutting Down the Terminal
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11 Initial Terminal SetupUsing the Setup WizardThe Setup Wizard is used for initial setup of the terminal’s properties. The wizard runs when:• You power-up your terminal for the first time.• Your terminal has been restarted with a G key reset (described later).• A new image has been downloaded to your terminal but is older than the image currently in use.• You use the Reset the Terminal to Factory-Default Property Settings function on the General properties sheet.The Setup Wizard lets you set terminal network configuration and terminal display parameters. Any future changes can be made using the Terminal Properties dialog box. You can launch this dialog box from the Winterm Connection Manager by pressing the F2 key. See “Resetting Terminal Properties.”There are seven dialog boxes that display in succession during the process. Each dialog box is self-explanatory. Some dialog boxes are informational and require no user input. Other dialog boxes will prompt you for network and display information. Following are the seven dialog boxes of the wizard.
64 Terminal ManagementFigure 11-1 Welcome Dialog BoxThis dialog box is informational, providing product information.
65Figure 11-2 EULA (End User License Agreement) Dialog BoxRead the license agreement carefully. The full text of the agreement is provided in the front of the guide as the EULA.
66 Terminal ManagementFigure 11-3 IP Address Dialog BoxClick on one of the two radio buttons to select a method for supplying IP addresses. The buttons are mutually exclusive, with No, I will enter static IP information as the default:• If you keep the default, the Specify an IP Address and Optional Information dialog boxes will display in succession.• If you select Yes, use the IP information supplied by DHCP, only the Optional Information dialog box will display.
67Figure 11-4 Specify an IP Address Dialog BoxEnter the information requested in the fields provided. By default the fields are blank.
68 Terminal ManagementFigure 11-5 Optional Information Dialog BoxCheck a box to enable name resolution. Enter the information in the field provided. If you do not know the information, ask your network administrator. By default the check boxes are unselected.
69Figure 11-6 Desktop Area and Refresh Frequency Dialog BoxSelect from the Desktop Area and Refresh Frequency scroll list to set your resolution. The default setting is 640 x 480 @ 60Hz. Other settings are:•640 x 480 @ 75Hz•800 x 600 @ 60Hz•800 x 600 @ 75Hz•1024 x 768 @ 60Hz•1024 x 768 @ 75HzNoteThere may be more resolution settings in the list on your terminal.
70 Terminal ManagementFigure 11-7 Finish Dialog BoxThis dialog box is informational.Click on the Finish command button to apply your selections and quit the Setup Wizard. After the Setup Wizard closes, the Terminal Settings Change dialog box displays. See “Resetting Terminal Properties” for further information.
12 Changing Terminal PropertiesTerminal properties can be changed at any time during normal terminal operation using the Terminal Properties dialog box. The following figure shows this dialog box.Figure 12-1 Terminal Properties Dialog Box
72 Terminal ManagementNoteThe amount of RAM that is available depends on the model of terminal in use.Using the Terminal Properties Dialog BoxInvoke this dialog box by pressing the F2 key from the Winterm Connection Manager.The Terminal Properties dialog box consists of a total of ten properties sheets that can be invoked by clicking on their individual tabs. The following seven sheets can be used to change terminal properties:•Input - discussed in “Input Configuration.”•Display - discussed in “Display Configuration.”•Network - discussed in “Network Configuration.”•Upgrade - discussed in “FTP Pull Firmware Upgrades.”•Security - discussed in “Security Properties.”•Apps - discussed in “Additional Applications.”•Devices - discussed in “Dial-Up Connections.”These properties sheets are discussed in detail in the following chapters of this guide. The General, SysInfo, and About properties sheets are discussed in “General Terminal Information.”When terminal properties have been changed, the Terminal Settings Change dialog box is used to restart the terminal. See “Shutting Down the Terminal” for more information about this dialog box.
13 Display ConfigurationThe Display properties sheet lets you configure the terminal’s display screen. Figure 13-1 shows this properties sheet.Figure 13-1 Display Properties Sheet
74 Terminal ManagementUsing the Display Properties SheetTo invoke this properties sheet:1. Press F2 to invoke the Terminal Properties dialog box.2. Click on the Display tab.The following table discusses the functions of this properties sheet.Table 13-1 Display Properties SheetFunction DescriptionDesktop Area and Refresh FrequencyThe scrolling list box displays the current terminal display resolution. Scroll and click on a selection to change resolution. The default is 600 x 480 @ 60 Hz. Enable Energy SaversClick on this check box to enable the energy saver functions. When you check this box, the three functions in the group box are activated:Screen SaverClick on this radio button to enable the screen saver. By default this function is not activated.Turn Off MonitorClick on this radio button to use this function as an energy saver. The function works by shutting off the terminal's display rather than displaying a screen saver. By default this function is not activated. When it is activated, this function is enabled.WaitAdjust the amount of time (in minutes) that elapses before the energy saver function you have selected starts. You can enter your own number or use the scrolling list. By default the function is not activated. When it is activated, the default is 12.
14 Input ConfigurationThe Input properties sheet lets you configure your terminal’s keyboard and the optional touch screen. The following figure shows the properties sheet.Figure 14-1Figure 14-1Figure 14-1Figure 14-1 Input Properties SheetInput Properties SheetInput Properties SheetInput Properties Sheet
76 Terminal ManagementUsing the Input Properties SheetTo invoke this properties sheet:1. Press F2 to invoke the Terminal Properties dialog box.2. Click on the Input tab in the Terminal Properties dialog box.The following table describes the functions of this dialog box.Table 14-1 Input Properties SheetFunction DescriptionKeyboard LocaleUse this scroll list to select a language for the keyboard:Belgian DutchBelgian FrenchBrazilian (ABNT)Canadian Eng (Multi)Canadian Fr (Multi)Canadian FrenchDanishDutchEnglish (UK)English (US) (default)FinnishFrenchGermanItalianItalian (142)JapaneseLatin AmericanNorwegianPortugueseSpanishSpanish VariationSwedishSwiss FrenchSwiss GermanUS InternationalNoteAn IEPC keyboard is required for any language other than English (US).
77Character Repeat Group box used to set the character repeat parameters.Repeat DelayUse this slider control to adjust the repeat delay of keyboard characters. Repeat Delay determines how quickly the same character will appear on screen when typed more than once.Repeat RateUse this slider control to adjust the repeat rate of a keyboard character. Repeat Rate determines how quickly the same character will appear on screen when the associated key is held down.Touch Screen Port Use this drop-down scroll list to name the port that your optional touch screen will be connected to. The choices are:•Disable•Serial cable on Com1•Serial cable on Com2The default is Disable.Table 14-1 Input Properties Sheet, ContinuedFunction Description
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15 Network ConfigurationThe Network properties sheet lets you configure your network. See Figure 15-1 for this properties sheet.Figure 15-1 Network Properties Sheet
80 Terminal ManagementUsing the Network Properties SheetTo invoke this properties sheet:1. Press F2 to invoke the Terminal Properties dialog box.2. Click on the Network tab.The following table discusses the functions of the Network properties sheet.Table 15-1 Network Properties SheetFunction DescriptionObtain an Address from a DHCP ServerClick on this radio button to enable DHCP addressing. An IP address will be automatically assigned to your terminal by the DHCP server.Specify an IP Address Use this group box to enter a specific IP address. IP AddressEnter a static IP address in this field.Subnet MaskEnter the subnet mask of the IP address.GatewayEnter the gateway of the IP address.Advanced NetworkNoteThis command button is activated when Specify an IP Address is enabled.Click on this command button to invoke the Advanced Network Settings dialog box:Enable DNSUse this group box to set domain, primary, and secondary IP addresses for DNS.Enable WINSUse this group box to set the primary and secondary IP addresses of a WINS server.
81NoteThe Network properties sheet on your terminal may have an extra function. It is named Network Speed. The functions list for the pull-down scroll box is as follows:•Auto Detect•10 Mbs - Half Duplex•10 Mbs - Full Duplex•100 Mbs - Half Duplex•100 Mbs - Full DuplexNoteIf you do not know your network's communication speed or whether the communication link should be half- or full-duplex, contact your system administrator.
82 Terminal Management
16 Connections ManagementThe Winterm Connection Manager dialog box is designed to help you manage your terminal’s network connections. The dialog box displays after the terminal’s initial splash screen, and consists of the Connections properties sheet and the Configure properties sheet. Figure 16-1 shows the Winterm Connection Manager dialog box.Figure 16-1 Winterm Connection Manager Dialog Box
84 Terminal ManagementUsing the Connections Properties SheetThe functions of the Connections properties sheet are used to make (launch) terminal connections. Figure 16-1 shows the Connections properties sheet, the default of the Winterm Connection Manager dialog box.After a connection is created, it will show in the Connection Name list. The connection’s name will be listed under Connection Name and the type of connection will be listed under Type. See “Creating New Connections” for further information.The Connections properties sheet contains four functions. The following table identifies and describes each of them.Table 16-1 Connections Properties SheetFunction DescriptionConnection Name This box lists the connections that you have created. See “Using the Configure Properties Sheet” for information about creating connections. Default RDP Connection is the default.Connect Click on the Connect command button to make the highlighted connection. Click on a connection in the Connection Name list box to highlight it. You can also double-click on a selection to make a connection.End Click on the End command button to end the connection process. When you press the End button and the connection is active, the End Task dialog displays. This command button is enabled when a session is active.Shut Down Click on the Shut Down command button to:• Log off of the terminal• Shut down the terminal• Shut down and restart the terminalSee “Shutting Down the Terminal” for more information.
85Using the Configure Properties SheetThe Configure properties sheet allows the user to add, modify, delete, and configure connections. Figure 16-2 shows the Configure properties sheet.Figure 16-2 Configure Properties SheetInvoke this properties sheet by clicking on the Configure tab.NoteIf the Hide Configure Tab function on the Security properties sheet is enabled, the Configure tab will not show.NoteIf a Guest or a User logs in with security enabled, the Configure tab will not show.
86 Terminal ManagementAfter a connection is added or edited, it will appear in the Connection Name list. The connection’s name will be listed under Connection Name, and the type of connection will be listed under Type. Also, if the connection is designated as the start-up connection, a Yes will display in Startup. The remainder of this section discusses adding connections. See “Editing Connections” and “Using the Startup Function” for further information.The Configure properties sheet contains five basic functions. The following table identifies and describes each of them.NoteA connection name must be selected for the Edit, Delete, and Startup functions to be enabled.Table 16-2 Configure Properties SheetFunction DescriptionAdd The Add button allows the user to create a new connection. When this button is pressed, the New Connection dialog box displays. See “Creating New Connections” for further information about adding new connections to the Connection Name list. See “Multiple Sessions” for running more than one session at a time.Edit The Edit command button allows the user to edit or modify the properties of an existing connection. When this button is pressed, the Properties dialog box displays. See “Editing Connections” for more information about editing connections.Delete The Delete button lets you delete a connection. When you click this command button, the Confirm Connection Delete dialog box displays. Click on Yes to complete the deletion. Click on No to cancel the deletion.Startup... The Startup button allows the user to specify the startup behavior of a connection. See “Using the Startup Function” for more information.Connection Name The Connection Name list box allows the user to view and select connections for the purposes of adding, editing, and deleting connections, or for specifying the startup behavior of a connection.
17 ICA Client SettingsICA client settings are handled in the Global ICA Client Settings dialog box. This dialog box is invoked through the Apps properties sheet found in the Terminal Properties dialog box. See “Additional Applications” for detailed information about the Apps properties sheet.There are three properties sheets associated with the Global ICA Client Settings dialog box. A description of the functions of each sheet follows.Setting the Default HotkeysHotkeys can be used during ICA sessions to invoke various functions. Some hotkeys control the behavior of ICA Windows, while others emulate standard Windows hotkeys. To set hotkeys, access the Default Hotkeys properties sheet. It is the default properties sheet for the Global ICA Client Settings dialog box. The following figure shows the Default Hotkeys properties sheet.Figure 17-1 Default Hotkeys Properties Sheet
88 Terminal ManagementUse the pull-down scroll boxes on the Default Hotkey properties sheet to customize default hotkey key sequences. The following table describes the hotkeys.Table 17-1 Default Hotkeys Properties SheetFunction DescriptionStatus Dialog Displays the ICA connection status.Close Remote ApplicationDisconnects an ICA client from the server and closes the client window on the local desktop. When you use this hotkey, the open session continues to run on the server. If you do not want to leave your session running in a disconnected state, log off.Toggle Title Bar Alternately hides and displays the client window title bar:• Use the title bar to drag the client window to different positions on the local desktop.• Remove the title bar to maximize your work space.Ctrl+Alt+Del Displays the Windows NT Security dialog box.Ctrl+Esc On WinFrame servers, pressing this key sequence displays the Remote Task List.On MetaFrame servers, pressing this key sequence displays the Windows NT Start menu.Alt+Esc This hotkey cycles the focus through your minimized icons and opens the associated applications.Alt+Tab This hotkey cycles through applications that have been opened. A window appears, displaying the programs as you cycle through them.Alt+Backtab This hotkey sequence cycles through applications that have been opened in a session, but in the opposite direction.
89Setting Terminal PreferencesUse the Preferences properties sheet to change default settings. To invoke the Preferences properties sheet:1. Click on the ICA Client Settings command button on the Apps properties sheet.2. Click the Preferences tab.The Preferences properties sheet displays. Figure 17-2 shows the Preferences properties sheet.Figure 17-2 Preferences Properties Sheet
90 Terminal ManagementThe following table describes each function of the properties sheet.Table 17-2 Preferences Properties SheetFunction DescriptionSerial Number This is the serial number of your ICA Client software. This field is only necessary when you are using the ICA Windows CE Client with a product such as WinFrame Host/Terminal, which requires each client to have a Citrix PC Client Pack serial number in order to connect to the server. If a serial number is required, you must enter it exactly as it appears on the serial number card. The Serial Number field is not used by MetaFrame servers.Default Window ColorsIn the Window Colors field, select 16 or 256 colors. When using a PPP connection, 16 color mode may provide better performance. If the window options specified exceed the capabilities of the client hardware, the maximum size and color depth supported by the CE operating system are used.Enable Palette DeviceThis feature is not yet supported.Client This text box allows you to change the client name of your client device. The Citrix server uses the client name to uniquely identify resources (such as mapped printers) associated with a given client device. The client name should be unique for each computer running a copy of a Citrix ICA Client. If you do not use unique client names, device mapping and application publishing may not operate correctly. The default is WBT<mac address>.Allow Automatic Client UpdatesThis feature is not yet supported.
91Setting the Server LocationUse the Server Location properties sheet to construct a list of ICA servers. To invoke this properties sheet:1. Click on the ICA Client Settings command button on the Apps properties sheet.2. Click the Server Location tab.The Server Location properties sheet displays. The following figure shows this sheet.Figure 17-3 Server Location Properties SheetThe following table describes each of the functions of this sheet.Table 17-3 Server Location Properties SheetFunction DescriptionAdd Click on this command button to add a server to the list.Delete Use this button to delete the name of a server from the list.Move Up Click on this button to move the name of a server up in the list.Move Down Click on this button to move a server down in the list.
92 Terminal ManagementNoteDelete, Move Up, and Move Down are not activated unless there is at least one ICA server in Network Protocol: TCP/IP. See the next table entry.Network Protocol: TCP/IPUse this list to select an ICA server. The default is (Auto-Locate).Default List Use this button to recall the previous list.Table 17-3 Server Location Properties Sheet, ContinuedFunction Description
18 Multiple SessionsStarting Multiple SessionsTo start multiple sessions:1. From the Winterm Connection Manager:a. Click on your first connection to create your first session.b. Press Ctrl+Alt+End to return the Winterm Connection Manager.c. Click on the next connection to create another session.2. Using autologin:a. Click on the Security tab in the Terminal Properties dialog box.b. Click on the Autologin Enable function.c. Go to the User Accounts list box and select an account that is not Administrator and has multiple connections associated with it.d. Make a connection.3. Using Multiple AutoStart:a. Click on the Security tab in the Terminal Properties dialog box.b. Click on the Modify User command button.c. Click on the Multiple AutoStart check box.d. Make a connection.
94 Terminal ManagementManipulating Multiple SessionsWith a session or multiple sessions open, you can toggle between sessions. To toggle between sessions:• Press Ctrl+Alt+ to proceed to the previous session.• Press Ctrl+Alt+ to proceed to the next session.You can also return to the Winterm Connection Manager by pressing Ctrl+Alt+End.
19 Additional ApplicationsUse the Apps properties sheet to use the following additional applications:• ICA client settings• RDP encryption option• Virtual port option• SNMP management• DHCP optionsFigure 19-1 Apps Properties Sheet
96 Terminal ManagementUsing the Apps Properties SheetTo invoke the Apps properties sheet:1. Press F2 to invoke the Terminal Properties dialog box.2. Click on the Apps tab in the Terminal Properties dialog box. Table 19-1 describes the functions of the Apps properties sheet.Table 19-1 Apps Properties SheetFunction DescriptionGlobal Settings Group box used to manage ICA sessions.ICA Client SettingsClick on the ICA Client Settings command button in the Global Settings group box. See “ICA Session Management” for detailed information about ICA session management.Virtual Ports Group box used to set up the virtual port option.Virtual Port ServerType in the address of the virtual port server.Com1 Enable or Com2 Enable orLPT1 EnableClick on one or all of these check boxes to assign that port as a virtual port. These functions are not mutually exclusive.RDP Encryption EnableClick this check box to check and enable RDP encryption. By default this function is enabled.CautionIf your WTS server does not support encryption, this function must be disabled.SNMP Update EnableCheck this box to enable terminal firmware updates through SNMP.
97SNMP Network... Use this command button to invoke the SNMP Network Administration dialog box. See “SNMP Network Administration.” DHCP Automatic Update EnableCheck this box to enable automatic firmware upgrades. See “DHCP Firmware Upgrades” and “Changing DHCP Option IDs.”Change DHCP Option...Use this command button to invoke the Change DHCP Option IDs dialog box. See “DHCP Option IDs.”Table 19-1 Apps Properties Sheet, ContinuedFunction Description
98 Terminal Management
20 Shutting Down the TerminalUse the Shutdown Window dialog box to log off, shut down, or shut down and restart the terminal. The following figure shows the Shutdown Window dialog box.Figure 20-1 Shutdown Window Dialog BoxUsing the Shutdown Window Dialog BoxClick on the Shutdown command button in the Winterm Connection Manager to invoke this dialog box.
100 Terminal ManagementThe following table describes the functions of this dialog box.Using the Terminal Settings Change Dialog BoxWhen you change terminal properties using the Setup Wizard or the Terminal Properties dialog box, you will click on either the Finish or OK command button to save your new settings and close the application. The Terminal Settings Change dialog box will then display. Figure 20-2 shows the Terminal Settings Change dialog box.Figure 20-2 Terminal Settings Change Dialog BoxThis dialog box contains the Restart command button. The terminal must be restarted in order for your new settings to take effect. Click on Restart to restart the terminal. The Winterm Connection Manager displays. See “Connections Management” for detailed information about configuring and making terminal connections.Table 20-1 Shutdown Window Dialog BoxFunction DescriptionLogout Click on this radio button to invoke the Terminal Login dialog box. By default this function is not activated. You must enable the terminal's security function to activate it.Shutdown the TerminalClick on this radio button to shut down the terminal without restarting it. A dialog box displays after you initiate this action. It prompts you as to whether you want to continue. By default this function is activated.Shutdown and RestartClick on this radio button to shut down then restart the terminal. By default this function is activated.
Connection Configuration21 Creating New Connections22 ICA Connections23 Dial-Up Connections24 Using the Dialing Properties and Configure Command Buttons25 Using the TCP/IP Settings and Security Command Buttons26 RDP Connections27 Terminal Emulation Connections28 Editing Connections29 Modem Connection Configuration
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21 Creating New ConnectionsThe New Connection dialog box is used to create new connections. Figure 21-1 shows the New Connection dialog box.Figure 21-1 New Connection Dialog BoxTo invoke the dialog box:1. Click on the Configure tab in the Winterm Connection Manager dialog box.2. Click on Add command button on the Configure properties sheet.See “Connection Management” for details about the Winterm Connection Manager.Choosing a Connection ProtocolUse the scroll list shown in the dialog box above to select the type of connection protocol you want. When you choose from the list above, you are deciding which connection protocol you want use to connect to a server. Four selections are available:
104 Connection Configuration•Citrix ICA ClientICA (Independent Computing Architecture) protocol, which connects to an ICA (Winframe/Metaframe) server. See “ICA Connections” for further instructions about how to create this kind of connection.•Dial-Up ClientConnects using a modem and PPP (Point-to-Point Protocol). See “Dial-Up Connections” for further instructions about how to create this kind of connection.•Microsoft Remote Desktop ClientRDP (Remote Desktop Protocol), which connects to a WTS (Windows Terminal Server) server. See “RDP Connections” for further instructions about how to create this kind of connection.•Terminal EmulationConnects to multiple terminal emulation applications. See “Terminal Emulation Connections” for further instructions about how to create this kind of connection.Once you have made your selection, click on OK to proceed with creating a connection.Using the Startup FunctionYour terminal can be set to automatically connect to a server when you turn your terminal on. This function is set using the Connection Startup dialog box. The following figure shows this dialog box.Figure 21-2 Connection Startup Dialog BoxTo invoke the Connection Startup dialog box:1. Click on the Configure tab in the Winterm Connection Manager dialog box.2. Click on the Startup command button on the Configure properties sheet.
105Startup OptionsClick on one of the two radio buttons in the Startup Options group box (in the Connection Startup dialog box above) to select a start-up option:•Make the Selected Connection Your Default ConnectionEnable this function to use the connection you selected in the Winterm Connection Manager as the default connection. The default connection is the connection that always appears in the Connection Name list.•Automatically Start the Selected Connection at StartupWhen you enable this function, your terminal will automatically use the connection you selected in the Winterm Connection Manager.NoteThe functions in the Startup Options group box are mutually exclusive.
106 Connection Configuration
22 ICA ConnectionsUse the Specify Connection Type dialog box to start configuring an ICA connection. ICA connects to a server running Citrix WinFrame or MetaFrame.Using the Specify Connection Type Dialog BoxFigure 22-1 shows the Specify Connection Type dialog box.Figure 22-1 Specify Connection Type Dialog Box•Network Connection• Click on this radio button to create a network ICA connection. This type of connection requires a direct line to the network, such as 10Base-T. See “Network Connections.”•Dial-In Connection• Click on this radio button to create a serial ICA connection. This type of connection is made using a modem. See “Dial-In Connections.”
108 Connection ConfigurationNetwork ConnectionsSelect Network Connection, then click on the Next button. A Citrix search message displays:Figure 22-2 Citrix Search MessageIf the connection is not found, the following sequence of dialog boxes displays. Use them to set up your network ICA connection.Figure 22-3 Select a Citrix Server or Published Application Dialog BoxTo use the Select a Server or Published Application dialog box:1. Click on either Citrix Server or Published Application.2. Select a server or an application from the drop-down scroll list, or type the information in the text entry box.NoteThe Refresh command button refreshes the drop-down scroll list.NoteThe Server Location command button invokes the Server Location dialog box. The server in Server Location will act as a master browser for creation of the Address list. See Figure 22-4.
109Figure 22-4 Server Location Dialog Box3. If you want to add a server address, click on the Add command button to invoke the Add Server Address dialog box.Figure 22-5 Add Server Address Dialog Box4. Enter the name of the Citrix server.5. Click on Next.Figure 22-6 Specify an Application Dialog Box
110 Connection ConfigurationTo use the Specify an Application dialog box:1. Enter the command line and directory of the application that you intend to invoke.2. Click on Next.Figure 22-7 Specify Logon Information Dialog BoxTo use the Specify Logon Information dialog box:1. If needed, enter a user name, a password, and a domain for connecting to an application.2. Click on Next.Figure 22-8 Select Window Options Dialog Box
111To use the Select Window Options dialog box:1. Click on the desired number of colors to display, either 16 or 256.2. Click on Next.Figure 22-9 Compression, Cache, and Sound Dialog BoxTo use the Compression, Cache, and Sound dialog box:1. Enable or disable the following functions:a. Compress Data Stream - Applies compressionb. Cache - Not supported yetc. Sound - High, Medium, and Low sound quality selectable with this function.2. Click on Next.Figure 22-10 Select a Title for the ICA Connection Dialog Box
112 Connection ConfigurationTo use the Select a Title for the ICA Connection dialog box, click on Finish.Dial-In ConnectionChoose Dial-In Connection, then click on the Next button. The following sequence of dialog boxes displays. Use them to set up your dial-in ICA connection.Figure 22-11 Dial-In Devices Dialog BoxTo use the Dial-In Devices dialog box:1. From the Dial-In Device drop-down scroll list, select one of the following:a. A modem connection such as Hayes Compatible on Com1.b. A serial connection such as Serial Cable on Com1.2. Enter the area code, the phone number, and the country code in the appropriate fields.3. Click on Configure to use the Device Properties dialog box. (See “Using the Device Properties and Configure Command Buttons” for more information on the Configure command button).4. See Figures 22-6 through 22-10 and the related text for information about the dialog boxes in this sequence.When you are finished with the configuration, the Winterm Connection Manager displays, listing your new ICA connection.
23 Dial-Up ConnectionsUse the Dial-Up Configuration Wizard to configure a dial-up connection. Dial-up connections use a modem and PPP to connect to a server.Using the Dial-Up Configuration WizardFollowing are the three dialog boxes that display in succession during this configuration process. When you are finished with the configuration, the new connection will be added to the Connection Name list in the Winterm Connection Manager.Figure 23-1 Dial-Up Configuration Wizard 1
114 Connection ConfigurationTo use the first dialog box:1. Enter a name for your dial-up connection.2. Click on Next.Figure 23-2 Dial-Up Configuration Wizard 2To use the second dialog box of the wizard:1. Select from the Serial Port drop-down scroll list one of the following:a. A modem connection such as Hayes Compatible on Com1.b. A cable connection (serial connection) such as Serial Cable on Com1.2. Enter your information in the pertinent fields. Country Code and Area Code will activate if Use Country Code and Area Code is enabled.3. See “Using the Dialing Properties and Configure Command Buttons” to get information about the Dialing Properties and Configure... command buttons.4. See “Using the TCP/IP Settings and Security Command Buttons” for information about the TCP/IP Settings... and Security command buttons.5. Click on Next.
115Figure 23-3 Dial-Up Configuration Wizard 3To use the third dialog box:1. Enter your information in the pertinent fields. If you do not know the information, call your system administrator.2. Click on Finish.The Winterm Connection Manager displays, listing your new dial-up connection.
116 Connection Configuration
24 Using the Dialing Properties and Configure Command ButtonsThe following sections provide information about some of the elements of theDial-Up Configuration Wizard. This chapter covers dialing properties and device properties.Dialing properties are set using the Dialing Properties dialog box (Figure 24-1). Device properties are set using the Device Properties dialog box (Figure 24-2).Figure 24-1 Dialing Properties Dialog Box
118 Connection ConfigurationUsing the Dialing Properties Dialog BoxUse the Dialing Properties dialog box to set the dialing properties for your dial-up connection. See “Dial-Up Connections” to find out how to invoke this dialog box.The following table discusses the functions of the dialog box.Table 24-1 Dialing Properties Dialog BoxFunction DescriptionLocal Settings Set local dialing locale and dialing type in this group box.Local Area CodeEnter the local area code that you want to use.Local Country CodeEnter the local country code of the country that you are dialing to. The default for this field is 1.NoteRefer to a phone directory for country codes.Disable Call Waiting By Dialing:1. Click on the check box.2. Select from the drop-down scroll list one of the following:•*70,•70#,•1170,Tone DialingClick on this radio button to enable tone dialing. Tone Dialing is the default.Pulse DialingClick on this radio button to enable pulse dialing.
119Using the Device Properties Dialog BoxUse the Device Properties dialog box to configure a device (modem) for a dial-up connection.Figure 24-2 Device Properties Dialog BoxDialing Patterns Use this group box to set your modem’s dialing patterns.Local Calls DialingEnter the local call dialing pattern. The default is 9,G.Local Long Distance Calls DialingEnter the long distance call dialing pattern. The default is 9,1FG.International Calls DialingEnter the international call dialing pattern. The default is 9,011,EFG.NoteAn explanation of the lettering scheme for dialing patterns is located below the function International Calls Dialing.Table 24-1 Dialing Properties Dialog Box, ContinuedFunction Description
120 Connection ConfigurationSee “Dial-Up Connections” to find out how to invoke this dialog box.The Device Properties dialog box contains two properties sheets:•Port Settings•Call OptionsThe following sections discuss these properties sheets.Port SettingsSee Figure 24-2 to view the Port Settings properties sheet. It is the default of the Device Properties dialog box. The following table discusses the functions of this properties sheet.Call OptionsFigure 24-3 Call Options Properties SheetTable 24-2 Port Settings Properties SheetFunction DescriptionManual Dial Click on this check box to set up for manual dialing.Terminals Use this group box to record terminal windowing information:•Use Terminal Window Before Dialing•Use Terminal Window After DialingConnection PreferencesUse this group box to set modem connection parameters.
121Click on the Call Options tab to invoke the Call Options properties sheet. The following table discusses the functions of this properties sheet.NoteSee “Null Modem Cable Pin Assignments” for a suggested null modem cable for use with your terminal.Table 24-3 Call Options Properties SheetFunction DescriptionCall Setup Use this group box to configure the following call parameters:Cancel the Call if Not Connected Within1. Enter in this field the number of seconds to wait before a call is canceled.2. Click the check box to enable the function.The default is 120 with the function enabled.Wait for Dial Tone Before DialingClick on the check box to enable the function. The default for this function is enabled.Wait for Credit Card ToneEnter in the field the period (in seconds) of time to wait. The default is 0.Extra Settings Use this field for special modem commands.
122 Connection Configuration
25 Using the TCP/IP Settings and Security Command ButtonsThe following sections provide information about some of the elements of the Dial-Up Configuration Wizard. This chapter covers TCP/IP settings and dial-up security.Using the TCP/IP Settings Dialog BoxClick on the TCP/IP Settings command button in the second dialog box of theDial-Up Configuration Wizard to set TCP/IP dial-up settings. When this command button is pressed, the TCP/IP Settings dialog box displays. Figure 25-1 shows this dialog box.Figure 25-1 TCP/IP Settings Dialog Box
124 Connection ConfigurationThe following table discusses the functions in this dialog box.Table 25-1 TCP/IP Settings Dialog BoxFunction DescriptionUse Software Compression Click on this check box to enable this function. By default, this function is activated and enabled.Use IP Header Compression Click on this check box to enable Use IP Header Compression. By default, this function is activated and enabled.Use SLIP Click on this check box to enable this function. SLIP is Serial Line Internet Protocol. By default, this function is activated and enabled.Use Assigned IP Address Click here to activate this text box. By default, the text entry box is not activated.Use Server-Assigned IP Addresses Click here to disable server-assigned addresses and to activate the text entry boxes for typing-in addresses. By default, the text entry box is not activated.Use Default Gateway on Remote NetworkClick on this check box to enable this function. By default, the function is activated and enabled.
125Using the Security Settings Dialog BoxClick on the Security... command button in the second dialog box of theDial-Up Configuration Wizard to configure dial-up security. When this command button is pressed, the Security Settings dialog box displays. Figure 25-2 shows this dialog box.Figure 25-2 Security Settings Dialog BoxThe following table discusses the functions in this dialog box.Table 25-2 Security Settings Dialog BoxFunction DescriptionAccept Any Authentication Including Clear TextClick on this radio button to set your terminal to accept any authentication including clear text. Authentication determines whether a request originated from the correct user or application.Accept Only Encrypted AuthenticationClick on this radio button to set your terminal to accept only encrypted authentication. Encryption is a method of “hiding” data that is transmitted across a network.Accept Only Microsoft Encrypted AuthenticationClick on this radio button to set your terminal to accept only Microsoft encrypted authentication.
126 Connection Configuration
26 RDP ConnectionsUse the WTS Connection Wizard to configure an RDP connection. RDP connects to a server running Microsoft WTS (Windows Terminal Server). See “Creating New Connections” for more information about how to invoke this wizard.Using the WTS Connection WizardFollowing are the four dialog boxes that display in succession during the configuration process. When you are finished with the wizard, the new connection will be added to the Connection Name list in the Winterm Connection Manager.Figure 26-1 WTS Connection Wizard 1
128 Connection ConfigurationTo use the first dialog box:1. Enter a name for your dial-up connection in Name.2. Enter the name of the server in Server.3. Check the Low Speed Connection check box if appropriate.4. Click on Next.Figure 26-2 WTS Connection Wizard 2To use the second dialog box:1. Check the Automatic Logon check box if appropriate.2. Enter a user name, password, and a domain to complete the information.3. Click on Next.
129Figure 26-3 WTS Connection Wizard 3To use the third dialog box in the wizard:1. Click on either the Desktop or Application File Name radio buttons.2. If you clicked on Desktop, click on Next.3. If you clicked on Application File Name:a. Enter the name of the desktop.b. Enter the name of the directory where it resides.c. Click on Next.
130 Connection ConfigurationFigure 26-4 WTS Connection Wizard 4To use the fourth dialog box, click on Finish. The Winterm Connection Manager displays, listing your new RDP connection.
27 Terminal Emulation ConnectionsUse the TE Client Connection Wizard to set up a terminal emulation connection. Terminal emulation connections use VT (Virtual Terminal) and Telnet to connect to servers. See “Creating New Connections” for more information about how to invoke this wizard.Using the TE Client Connection WizardFollowing are the three dialog boxes of this wizard. When you are finished configuring a connection, the new connection will be added to the Connection Name list in the Winterm Connection Manager.Figure 27-1 TE Client Connection Wizard - Connection Information
132 Connection ConfigurationTo use the Connection Information dialog box:1. Enter the connection name in Connection Name.2. Select the emulation type in Emulation. Use Table 27-1 to match and select the terminal type taken from the second drop-down scroll list initially named VT TerminalID.3. Click on Next.Table 27-1 Terminal Emulation and Terminal TypeTerminal Emulation Terminal TypeSelect:VT52, VT100, VT400 7-Bit (default), or VT400 8-BitThen select from VT TerminalID:vt100, vt101, vt102, vt125, vt220, vt240, vt320, vt340, vt420 (default), vt131, or vt132Select:ANSI BBS, SCO Console, IBM 3151, WY50, WY50+, TVI910, TVI920, TVI925, ADDS A2, HZ1500, or WY60The function is deactivated.Select:IBM3270Then select from IBM 3270 Model:3278-2-E, 3278-3-E, 3278-4-E, 3278-5-E, 3279-2, 3279-3, 3279-4, 3279-5, or 3287-1Select:IBM52501. Select from IBM 5250 Model:5291-1, 5292-2, 5251-11, 3179-2, 3196-A1, 3180-2, 3477-FC, 3477-FG, 3486-BA, 3487-HA, or 3487-HC2. Check the Right Ctrl Acts as Enter Key, the Left Ctrl Acts as Reset Key, or the IBM5250 Monochrome check boxes if you want these functions enabled for 5250 emulation.
133Figure 27-2 TE Client Connection Wizard - Host InformationTo use the Host Information dialog box:1. Click on TCP/IP, Modem, or Serial:2. If you clicked on TCP/IP:a. Enter the host name in Host Name.b. Use the Advanced command button if appropriate. (See “Using the TCP/IP Telnet Configuration Dialog Box” for information about the Advanced command button).c. Click on Next. The Automate Login Process dialog box displays. See Figure 27-3 and proceed with these instructions.
134 Connection Configuration3. If you clicked on Modem:a. Select a connection from Connection Name.b. Use the Configure command button if appropriate. (See “Using the Modem Settings Dialog Box” for information about the Configure command button).c. Click on Next. The Automate Login Process dialog box displays. See Figure 27-3 and proceed with these instructions.4. If you clicked on Serial:a. Make a selection from Connect To.b. Use the Configure command button if appropriate. (See “Using the Configuration of Serial Cable on Com1 Dialog Box” for information about the Configure command button).c. Click on Next. The Automate Login Process dialog box displays. See Figure 27-3 and proceed with these instructions.Figure 27-3 TE Client Connection Wizard - Automate Login ProcessTo use the Automate Login Process dialog box:1. Fill in the Parameters group box as appropriate.2. Fill in the Script group box as appropriate.3. Click on Finish.
135Figure 27-4 TE Client Connection Wizard - Printer Port SettingsTo use the Printer Port Settings dialog box:1. Select the appropriate printer port from the Printer Port list.2. Click on FormFeed Terminator or Auto Line Feed, if appropriate.3. Use the Configure command button, if appropriate. (See “Using the Configuration of Serial Cable on Com1” dialog box for information about the Configure command button).4. Click on Finish to finish the wizard.The Winterm Connection Manager displays, listing your new terminal emulation connection.
136 Connection ConfigurationUsing the TCP/IP Telnet Configuration Dialog BoxThe Advanced command button invokes the TCP/IP Telnet Configuration dialog box. Figure 27-5 shows this dialog box.Figure 27-5 TCP/IP Telnet Configuration Dialog BoxThe following table discusses the functions of a Telnet connection.Table 27-2 TCP/IP Telnet ConfigurationFunction DescriptionPort Number Enter the Telnet port number. The default is 23.Suppress Use the functions of this group box as needed:•Echo•3270 Regime•TN3270E•TN5250E•3270 Options
137The following dialog box shows the TN3270 Options dialog box, displayed when the 3270 Options command button is pressed.Use this dialog box to set up 3270 options:· 3270 LU Device Name - This group box is used to identify the LU (Logical Unit).· TN3270E Options - This group box is used to set TN3270E options. The options are Bind, Responses, and SysReq.NoteAssociate, LU1 Printer, and LU3 Printer are deactivated.Table 27-2 TCP/IP Telnet Configuration, ContinuedFunction Description
138 Connection Configuration•TN5250 OptionsThe following dialog box shows the TN5250 Options dialog box, displayed when the 5250 Options command button is pressed.Use this dialog box to set up 5250 options. They are:· Device Name - Name of the device assigned to a Telnet session.·User, Password, Library, and Menu - Initial entries on a standard startup screen.· Program - Name of the initial program.NoteAll entries are 10 characters or less.Telnet Name Enter the Telnet virtual terminal name. The default depends on emulation (VT400, 7-bit, default is vt420).Force Negotiation Use the Binary and EOR drop-down scroll lists to configure negotiation parameters. The defaults are No and No.Break Settings Use the TM with Break and CR with Break check boxes to configure break settings. The default for both functions is activated but not enabled.Table 27-2 TCP/IP Telnet Configuration, ContinuedFunction Description
139Using the Modem Settings Dialog BoxThe Configure command button invokes the Modem Settings dialog box. Figure 27-6 shows this dialog box.Figure 27-6 Modem Settings DIalog BoxThe following table discusses the available modem settings.Table 27-3 Modem Settings Dialog BoxFunction DescriptionSession Enter the name of your session.Select a Modem Select a modem from the drop-down scroll list.Configure See “Using the Dialing Properties and Configure Command Button” for more information.Dialing Properties Use this list to configure:•Area Code•Country Code•Force Long Distance•Telephone Number•Dialing Properties•Force Local
140 Connection ConfigurationUsing the Configuration of Serial Cable on Com1 Dialog BoxThe Configure command button invokes the Configuration of Serial Cable on Com1 dialog box. Figure 27-7 shows this dialog box.Figure 27-7 Configuration of Serial Cable on Com1 Dialog BoxThe following table discusses this dialog box.Table 27-4 Configuration of Serial Cable on Com1 Dialog BoxFunction DescriptionConfiguration of a Serial Cable on Com1Use these functions to configure a serial cable:•Baud Rate•Parity•Flow Control•Data Bits•Stop Bits•Transmit LimitEach is presented as a drop-down scroll list. Click on the upper-right down arrow to display the list and select a value. The defaults are listed (consecutive to the Function list to the left) as follows:•9600•None•Input•8•1•UnlimitedLocal Echo Click on this check box to enable local echo.
28 Editing ConnectionsThe Winterm Connection Manager lets you edit individual RDP connection parameters. It is done through the Properties dialog box. The following figure shows the Properties dialog box.Figure 28-1 Properties Dialog Box
142 Connection ConfigurationUsing the Properties Dialog BoxThe Properties dialog box consists of two properties sheets. Depending on your connections configuration, you use one of these properties sheets to edit connection parameters. To invoke the dialog box:1. Click on the Configure tab in the Winterm Connection Manager dialog box.2. Click on the Edit command button on the Configure properties sheet.NoteThe functions of this dialog box are for editing RDP connections only. ICA, Dial-Up, and Terminal Emulation connections can be edited using their respective setup wizards. See “ICA Connections,” “Dial-Up Connections,” or “Terminal Emulation Connections” for further information.Using the Net Connections Properties SheetThe Net Connections properties sheet is displayed by default for the Properties dialog box. See Figure 28-1. Use this properties sheet to reconfigure a network connection.
143The following table describes the functions of the Net Connections properties sheet.Table 28-1 Net Connections Properties SheetFunction DescriptionConnection Select a connection from the Connection Name list in the Terminal Connection Manager. Use the following functions to change the connection’s network parameters:NameEnter the name of the connection in this field. When OK is selected, your changes will be saved and Name will replace what was selected.ServerEnter the address of the server in this field.Automatic Logon Click on this check box to enable automatic logon for your terminal. Enabling this function enables the Username, Password, and Domain fields: UsernameEnter your user name.PasswordEnter your password.DomainEnter your domain.Connection Speed Low Speed ConnectionClick on this to enable low-speed connection.
144 Connection ConfigurationUsing the Application Properties SheetInvoke the Application properties sheet by clicking on the Application tab in the Properties dialog box. The following figure shows this sheet.Figure 28-2 Application Properties Sheet
145The following table describes the functions of the Application properties sheet.NoteDesktop and File Name are mutually exclusive. File Name must be selected in order to use the File Name and Working Directory fields.Table 28-2 Application Properties SheetFunction DescriptionApplication to Run Select a connection from the Connection Name list in the Terminal Connection Manager. Use the following functions to edit application types:DesktopClick on this radio button to include a desktop application in your connection parameters.File NameClick on this radio button to include a file in your connection parameters. Enter the name of the file in the field provided.Working DirectoryEnter the directory path to the file provided in File Name.
146 Connection Configuration
29 Modem Connection ConfigurationThe Devices properties sheet contains functions to change ISDN settings and add new modems. These are modem connection parameters. See Figure 29-1 for a view of the Devices properties sheet.Figure 29-1 Devices Properties Sheet
148 Connection ConfigurationUsing the Devices Properties SheetTo invoke this properties sheet,1. Press F2 to invoke the Terminal Properties dialog box.2. Click on the Devices tab in the Terminal Properties dialog box.The following table describes the functions of this dialog box.Table 29-1 Devices Properties SheetFunction DescriptionISDN Settings Click on this command button to invoke the ISDN Settings dialog box. See the following heading “ISDN Settings.”Add/Change Modem Click on this command button to invoke the Adding New Modems dialog box. See the following heading “Adding New Modems.”
149ISDN SettingsUse the ISDN Settings dialog box to set the terminal’s ISDN settings. If you do not know this information, please ask your system administrator.NoteThese settings are specific to Eicon-Tech modems only.Figure 29-2 ISDN Settings Dialog BoxTo invoke the dialog box, click on the ISDN Settings... command button on the Devices properties sheet.
150 Connection ConfigurationTable 29-2 discusses the functions of the ISDN Settings dialog box.Table 29-2 ISDN Settings Dialog BoxFunction DescriptionModem Name This field displays the brand name of the modem in your system.Primary ISDN ParametersUse this group box to configure the following ISDN parameters:Switch TypeUse this drop-down scroll list to select the switch type. The default is AT & T 5ESS.Service Profile ID 1Use this field to enter Service Profile ID 1. This field only allows numbers. The default is 0195481110.Service Profile ID 2Use this field to enter Service Profile ID 2. This field only allows numbers. The default is 0195410020.Protocol Use this drop-down scroll list to select a protocol. The default is Multilink PPP.
151Adding or Changing ModemsUse the Add or Change Modem dialog box to add a new modem or change the parameters for a modem that has already been added.Figure 29-3 Add or Change Modem Dialog BoxTo invoke the dialog box, click on the Add/Change Modem... command button on the Devices properties sheet.
152 Connection ConfigurationTable 29-3 discusses the functions of this dialog box.NoteThe Hayes command set is discussed in greater detail in “Modem AT Commands.”Table 29-3 Add or Change Modem Dialog BoxFunction DescriptionModem Name This field displays the brand name of the modem in your system.Init Commands Enter a modem initialization command string in this field. The default is ATEOV1&C1&D1<cr>.Flow Settings Use this group box to set the following flow settings:Flow HardwareEnter a flow hardware command string in this field. The default is AT&K3<cr>.Flow SoftwareEnter a flow software command string in this field. The default is AT&K4<cr>.Flow OffEnter a flow hardware command string in this field. The default is AT&K0<cr>.
Terminal Firmware Upgrades30 Cable Firmware Upgrades31 FTP Pull Firmware Upgrades32 Administering Terminals Using SNMP33 SNMP Upgrades34 Changing DHCP Option IDs35 DHCP Firmware Upgrades
154
30 Cable Firmware UpgradesThe following section describes the cable method of firmware download. The cable method for all terminals is parallel download, using a Laplink cable and the MS-DOS xfer.exe program.SetupThe following equipment may be needed, depending on the download procedure used:• IBM-compatible PC with a CD-ROM drive and a parallel/serial port.• Terminal firmware upgrade diskette or CD.• LapLink or equivalent parallel port communications cable (used only if parallel port is used for downloading).To validate an image file before downloading, type check <filename.ext> at the DOS command line, then press Enter. The check utility verifies the image file.NoteFor convenience, drive D:\ is used for the CD drive. You should substitute the appropriate drive letter for your PC.
156 Terminal Firmware UpgradesFlash Parallel Download ProcedureThis procedure includes both manual and auto download instructions. The download procedure will not work unless your PC is booted to DOS.1. Record the terminal’s current configuration.CautionAll previous settings will be lost. Upgrading the firmware defaults the current configuration to the factory default settings.2. Turn off the terminal.3. Connect a parallel LapLink cable from the parallel port of your PC to the parallel port of the terminal.4. Insert the firmware upgrade CD into your PC.5. Type D:\ at the DOS prompt to select the drive where the download files exist. Use the dir command to find the files.6. Perform either “Manual Download” or “Auto Download.”Manual DownloadUse the following instructions to perform a manual download.1. Type xfer <filename.ext> at the DOS prompt2. Press Enter, and the Download Utility dialog box appears. See the following figure.Figure 30-1 Download Utility Dialog Box
1573. Power-up the terminal to initiate the download.The Firmware Upgrade dialog box appears, showing that the download is in progress. When the download is complete, disconnect the parallel cable. The Setup Wizard will appear.NoteIf the download dialog box remains on the screen longer than 1 minute, press the Enter key. A prompt to repeat or quit the operation appears. If the download fails, quit the procedure, check all cables and connections, then repeat from Step 2.Auto DownloadUse the following instructions to perform an auto download:1. Log on to the root of the drive where the installation batch file resides (usually D:).2. Type install at the DOS prompt, then press Enter. The Download Utility dialog box appears and the install program prompts you through the download procedures.3. When you are finished with your download, disconnect the LapLink cable and reconnect the peripheral cables.4. Power-up the terminal and reconfigure its communications and options settings.5. Check the About dialog box to verify the download revision.
158 Terminal Firmware UpgradesCable PinoutsParallel Download Cable PinoutsThe following table lists the parallel download cable pinouts.Table 30-1 Parallel Download Cable PinoutsPC Side Terminal SidePin 01 Pin 01Pin 02 Pin 15Pin 03 Pin 13Pin 04 Pin 12Pin 05 Pin 10Pin 06 Pin 11Pin 07 *Pin 08 *Pin 09 *Pin 10 Pin 05Pin 11 Pin 06Pin 12 Pin 04Pin 13 Pin 03Pin 14 Pin 14Pin 15 Pin 02Pin 16 Pin 16Pin 17 Pin 17Pins 18 to 25 Pin 25 Gnd* - Pin(s) not connected
159The following figure shows the connector for the parallel download cable.Figure 30-2 Parallel Download Cable Connectors1325114DB-25F
160 Terminal Firmware Upgrades
31 FTP Pull Firmware UpgradesUse the Upgrade properties sheet to:1. Set up a terminal for communication with an FTP server.2. Perform FTP pull upgrades.See Figure 31-1.Figure 31-1 Upgrade Properties Sheet
162 Terminal Firmware UpgradesUsing the Upgrade Properties SheetTo invoke this properties sheet:1. Press the F2 key.2. Click on the Upgrade tab in the Terminal Properties dialog box.The following table describes the functions found on this properties sheet.Table 31-1 Upgrade Properties SheetFunction DescriptionLocal Firmware UpgradeUse this group box to upgrade your terminal's firmware using an FTP server. The functions are:Use FTP Information from DHCP ServerSelect this function if you want to get the FTP server and directory information from a DHCP server. Click on this radio button to select the function. By default the function is enabled.Use Local FTP InformationSelect this function if you want to enter the FTP server you will use for the upgrade. Click on the radio button to select the function. By default the function is disabled.Server NameEnter the name or IP address of the FTP server where bootstrap.exe and the upgrade firmware reside. The default is blank.Server DirectoryEnter the directory on the FTP server where bootstrap.exe resides. The default is blank.User IDEnter your user account in this field. The default is Anonymous.PasswordEnter your password in this field. The default is *****.
163FTP and Bootstrap.exeThe download is initiated through the Upgrade command button on the Upgrade properties sheet. Information in the Upgrade properties sheet must be filled out to ensure a proper download. See “Resetting Properties” for more details about this properties sheet.Bootstrap.exe and params.ini must be installed on your FTP server to use this method of download. To install these files, drag and drop them from the CD-ROM to the appropriate directory on your FTP server. The upgrade firmware can be obtained from manufacturer’s customer support.The Upgrade ProcessTo upgrade:1. Place bootstrap.exe, params.ini, and the new firmware file on your FTP server.2. Press F2 to invoke the Terminal Properties dialog box.3. Click on the Upgrade properties sheet tab and enter the appropriate information.4. Click on the Upgrade command button.The bootstrap program uses Server Name, User ID, Password, and Server Directory from the Upgrade properties sheet to access the FTP server. The program performs the upgrade, checks for errors, and reboots the terminal.StatusThis display box shows status information about the connection to the FTP server, and the firmware download. Connect and download errors are also reported. The default is blank.Save PasswordCheck this box to save the entered password in the registry.Upgrade Click on this command button to initiate the upgrade procedure. By default the button is disabled until an entry is made in the FTP Server field.Table 31-1 Upgrade Properties Sheet, ContinuedFunction Description
164 Terminal Firmware UpgradesNoteAn upgrade can not be cancelled once it has started.A series of dialog boxes displays during the upgrade.Figure 31-2 Firmware Upgrade Dialog Box 1This is the first dialog box that displays. Read for information and click on Start to upgrade, or Cancel to quit the process.NoteIf you are downloading the same version of firmware that is already on the terminal, a dialog box displays reporting that you are downloading the same version.Figure 31-3 Firmware Upgrade Dialog Box 2
165After Start is clicked, the download begins.Figure 31-4 Firmware Upgrade Dialog Box 3If your current firmware is up to date, the process will automatically stop, displaying this dialog box. Click on Retry to restart the upgrade. Click on Cancel to quit.When the upgrade is complete, the terminal will reboot.
166 Terminal Firmware Upgrades
32 Administering Terminals Using SNMPThe SNMP Network Administration dialog box contains the functions that you can use to administer to the terminals on your SNMP network. See Figure 32-1.Figure 32-1 SNMP Network Administration Dialog Box
168 Terminal Firmware UpgradesUsing the SNMP Network Administration Dialog BoxTo invoke this dialog box:1. Press the F2 key to invoke the Terminal Properties dialog box.2. Click on the Apps tab to invoke the Apps properties sheet.3. Click on the SNMP Network Administration command button.The following table discusses the functions of this dialog box.Table 32-1 SNMP Network Administration Dialog BoxFunction DescriptionSNMP CommunicationUse this group box to set up SNMP communication using the following functions:Enable Authenticating Failure TrapCheck this box to enable the authenticating failure trap.CommunityUse this group box to configure the network management of a community.GetThis field takes the name of the community the SNMP management software will manage with read permission only. If this field is left blank, the community for that terminal will be public. The default for this field is Public.SetThis field contains the name of the community the SNMP management software will manage with write permission. By default, the set community that the terminal belongs to is called WBTADMIN. The default for this field is WBTADMIN.NoteAll Get and Set names are case sensitive and lower case.Trap DestinationServer 1:, Server 2:, Server 3:, and Server 4: are fields that supply the names or IP addresses of the servers to which the terminal sends SNMP traps.
169Terminal Information Use this group box to list information about terminals. DescriptionUse this group box to describe a terminal.Terminal NameType the name of a terminal in this field. On default, this displays the WBT and the MAC address of the product.LocationType the location of the terminal in this field.ContactType the name of the administrator of the subject terminal in this field.CustomUse the following fields to type in any custom message associated with the subject terminal:•Field 1•Field 2•Field 3Each field will take 23 characters maximum.Table 32-1 SNMP Network Administration Dialog Box, ContinuedFunction Description
170 Terminal Firmware Upgrades
33 SNMP UpgradesManual SNMP Firmware Upgrades1. Ensure that the Wyse custom MIB (Management Information Base) is compiled by your SNMP manager.NoteIn order to initiate an SNMP upgrade, you must know the FTP or TFTP server’s IP address or machine name, and the absolute path to the image on the FTP or TFTP server.NoteIn the Wyse custom MIB the enterprise number for Wyse is 1.3.6.1.4.1.714. Therefore, in this section Wyse is equivalent to 1.3.6.1.4.1.714.2. Enable SNMP Update Enable if it is not enabled.3. Using the SNMP/Network Administrator dialog box, verify that the community and set community names for the terminal match the community and set community names in the SNMP manager.NoteYou can set the Set Community name for a terminal if you have DHCP enabled by setting DHCP Option 164 to the set community name your SNMP manager uses.
172 Terminal Firmware Upgrades4. Using your SNMP manager:a. Go to Wyse 1.2.3.8.1.2 (wbt3UpDnLoadTable).b. Go to Wyse 1.2.3.8.1.1.2.1.2 (wbt3UpDnLoadID), user defined string.NoteThe above is used in traps to identify the download operation.c. Go to Wyse 1.2.3.8.1.1.2.1.3 (wbt3UpDnLoadOp), and set its value to1 (Download).d. Go to Wyse 1.2.3.8.1.1.2.1.4 (wbt3UpDnLoadSrcFile), and set its value to the absolute path of the directory where the image file and params.ini are located.e. Go to Wyse 1.2.3.8.1.1.2.1.6 (wbt3UpDnLoadFileType), and set its value to 0 (Binary).f. Go to Wyse 1.2.3.8.1.1.2.1.7 (wbt3UpDnLoadProtocol), and set its value to 0 (FTP or TFTP).g. Go to Wyse 1.2.3.8.1.1.2.1.8 (wbt3UpDnLoadFServer), and set its value to the IP address or DNS name of the FTP or TFTP server.h. Go to Wyse 1.2.3.8.1.4 (wbt3SubmitLoadJob), and set its value to1 (Ready).Step 4h will initiate an SNMP upgrade to your terminal. If the download is configured properly, the new image will download and the terminal will reboot automatically to factory defaults.
34 Changing DHCP Option IDsUse the Change DHCP Option IDs dialog box to set up DHCP option IDs for terminal administration and upgrade. See Figure 34-1 for a view of this dialog box.Figure 34-1 Change DHCP Option IDs Dialog BoxNoteOption 158 is not supported yet. It is reserved for future use.
174 Terminal Firmware UpgradesUsing the Change DHCP Option IDs Dialog BoxYour terminal uses DHCP and the information on the Change DHCP Option IDs dialog box to:• Help establish ICA and RDP connections• Perform automated firmware updates• Help define terminal emulation connections• Specify the virtual port server• Implement remote management of SNMP parametersTo invoke this dialog box:1. Press the F2 key.2. Click on the Apps tab.3. Click on the Change DHCP Option command button.The following table describes the functions of this dialog box.Table 34-1 Change DHCP Option IDs Dialog BoxFunction DescriptionCommon Option IDs Group box used to assign DHCP option IDs to common DHCP variables. The number in each field is the DHCP option ID. The following field titles are the DHCP variables:•Remote Server•Logon User Name•Domain•Logon Password - reserved for future use•Command Line•Working DirectoryRDP Option IDs Group box used to set the following RDP option IDs:Startup ApplicationFTP Option IDs Group box used to set the following FTP option IDs: •File Server•File Root Path
175SNMP Option IDs Group box used to set the following SNMP option IDs:•Trap Server IP List•Set CommunityTerminal Emulation Option IDsGroup box used to set the following terminal emulation option IDs:•Emulation Mode•Terminal IDVirtual Port Option IDsGroup box used to set the following virtual port option IDs:ServerReset To Defaults Click on this command button to reset all option IDs to the default values.NoteThe values shown in Figure 34-1 are the terminal default values.Table 34-1 Change DHCP Option IDs Dialog Box, ContinuedFunction Description
176 Terminal Firmware Upgrades
35 DHCP Firmware UpgradesAutomatic DHCP Firmware Upgrades1. Press the F2 key for the Terminal Properties dialog box.2. Click on the Network tab.3. Click on the Obtain an IP Address From DHCP Server radio button, if the function is not enabled. See Figure 35-1.Figure 35-1 Obtain an IP Address From DHCP Sever Radio Button4. Click on the Apps tab.5. Click on the DHCP Automatic Update Enable check box on the Apps properties sheet, if the function is not enabled. See Figure 35-2.Figure 35-2 DHCP Automatic Update Enable Check Box
178 Terminal Firmware UpgradesNoteYou have now enabled the automatic DHCP function. You will also need to configure your DHCP option IDs. Make sure your DHCP options match the options on the DHCP server.6. Click on the Change DHCP Option... command button.7. Use the Change Option IDs dialog box to change options, then click on OK to save.NotePay special attention to these FTP Option IDs functions: File Server (the location of the server where the firmware resides), and File Root Path (the location of the firmware).8. Click on the Upgrade tab.9. Click on the Use FTP Information From DHCP Server radio button on the Upgrade properties sheet.NoteYou will need the image and the params.ini files on the FTP server to do the upgrade.10.Shut down the terminal. See “Shutting Down the Terminal” for more information.Your terminal will automatically upgrade itself when it is powered-up again.Manual DHCP Firmware Upgrades1. Follow instruction 1 through 3 and 5 through 8 in “Automatic Firmware Upgrades.”2. Click on the Upgrade... command button on the Upgrade properties sheet.This will initiate the firmware upgrade. Once the upgrade is complete, the terminal will reboot to the Setup Wizard.
Client Security36 Security Properties37 Terminal Accounts38 Creating Terminal Accounts39 Modifying and Deleting Terminal Accounts40 Terminal Login41 Failover
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36 Security PropertiesUse the Security properties sheet to access security features and global terminal functions. You can also use this sheet to set up terminal accounts. Figure 36-1 shows the Security properties sheet.Figure 36-1 Security Properties Sheet
182 Client SecurityUsing the Security Properties SheetTo invoke the Security properties sheet:1. Press F2 to invoke the Terminal Properties dialog box.2. Click on the Security tab.The following table describes the functions of this properties sheet.Table 36-1 Security Properties SheetFunction DescriptionSecurity Enable This group box is used to enable terminal security and connection configuration access. It contains the following functions:Security EnableClick to enable terminal security, and deactivate the Hide Configure Tab function. By default this function is disabled.Hide Configure TabClick to enable. This function hides the Configure tab in the Winterm Connections Manager. By default this function is disabled.Failover Enable Use this group box to manipulate connection features. See “Failover” for more information.Failover EnableClick to enable the failover function. Enabling this function deactivates the PingBeforeConnect function. and activates Multiple Connect and Verbose functions. By default this function is disabled.Multiple ConnectClick to enable this function. Failover must be enabled before you can access this function. By default this function is not activated.PingBeforeConnectClick to enable this function. Enabling this function will activate Verbose. By default this function is disabled.
183Failover Enable, continuedVerboseClick to enable the Verbose connection function. By default the box is not activated. This function becomes activated when either Failover or PingBeforeConnect is enabled.AutoLogin Enable This group box is used to configure login parameters. See “Autologin and Autoconnect” for more information about autologin.AutoLogin EnableClick to enable the function. AutoLogin is enabled only for the user name currently highlighted in the User Accounts list box. Enabling the autologin function activates Single Button Connect. By default the function is disabled.User NameThis field is activated by enabling AutoLogin Enable. By default the field is blank.Single Button ConnectClick to enable the function. See the chapter “Terminal Login” for more information. By default the function is not activated.DHCP Connection EnableUse this group box to access the DHCP connection list.DHCP Connection EnableClick to enable the function. Enabling this function activates the Connection Name and Type list. By default this function is disabled.Connection Name and TypeA scroll list that displays all connections available to your terminal. You must select the connection that will use information supplied by DHCP. By default this function is not activated.Table 36-1 Security Properties Sheet, ContinuedFunction Description
184 Client SecurityAuto Fail Recovery Click on the check box to enable the function. Auto fail recovery is a function that checks the validity of a disconnect, and closes down a connection if disconnect checks true. By default, the function is activated but not enabled.User Accounts A list box displaying:Account NameLists the account names.PrivilegeLists the privilege type, either Admin, User, or Guest.AutoStartLists the autostart permission, either Yes or No.AutoLoginLists the autologin permission, either Yes or No. For more information about user accounts see “Terminal Accounts.”Add User See “Adding Terminal Accounts.”Modify User See “Modifying and Deleting Terminal Accounts.”Delete User See “Modifying and Deleting Terminal Accounts.”Table 36-1 Security Properties Sheet, ContinuedFunction Description
37 Terminal AccountsA terminal account is a group of connection and configuration parameters organized into a file (account) and assigned to a terminal user. Terminal accounts can include specific connections, securtiy enable, password protection, Autologin and/or Autostart, and Single Button Connect. The three types of accounts are:•Guest•User•AdministratorGuest AccountsThe Guest account has the fewest amount of privileges. With this account you can not:• Configure a connection• Gain access to the password functionWith this account type you can only:•Use the Screen Saver, Touch Screen, Character Repeat, and Keyboard Locale functions• Adjust display resolution
186 Client SecurityUser AccountsWith a User account, you will not be able to configure the connection for the account. You will be able to access the password function. You can also:•Use the Network properties sheet•Use the Apps properties sheet with the exception of SNMP and DHCP•Use the Devices properties sheet with the exception of Add/Change ModemAdministator AccountsThe Administrator account has the greatest amount of privileges. With this account you can:• Use Enable Password Change (change the password for an account)• Configure or reconfigure the connection for an account• Use all the other functions of the terminalUsing Terminal AccountsTerminal accounts are created and managed by using the Add User..., and Modify User... command buttons. Terminal accounts are deleted using the Delete User... command button. These buttons are found on the Security properties sheet.NoteThere is a built-in account called Administrator. It can not be deleted or revised. The account’s password can be changed and is <blank> by default.For more information about terminal accounts, see:• “Security Properties”• “Creating Terminal Accounts”• “Modifying and Deleting Terminal Accounts”
38 Creating Terminal AccountsThe Add User Account dialog box is used to create terminal accounts. The following figure shows this dialog box.Figure 38-1Figure 38-1Figure 38-1Figure 38-1 Add User Account Dialog BoxAdd User Account Dialog BoxAdd User Account Dialog BoxAdd User Account Dialog Box
188 Client SecurityUsing the Add User Account Dialog BoxUse the Add User Account dialog box to set up the parameters for new terminal accounts. To invoke this dialog box:1. Press F2 while in the Winterm Connection Manager.2. Click on the Security tab in the Terminal Properties dialog box.3. Click on the Add User... command button.The following table describes the functions of the Add User Account dialog box.Table 38-1 Add User Account Dialog BoxFunction DescriptionEnable Password Change Group box used to set up password functions.NoteThe fields of this group box are limited to 20 characters or less.Enable Password ChangeClick to enable. Enabling the function will allow the user to change a password. This function is activated by assigning the account User account privilege. By default Enable Password Change is deactivated.UsernameType in the new user name. By default the field is blank.PasswordType in the password. By default the field is blank.Confirm PasswordType in the password again. By default the field is blank.
189Available Connections This is a list box displaying all the terminal’s connections. It contains:Available ConnectionsThis list shows the connections available for terminal accounts.TypeThis section of the list displays the connection type for each connection:•ICA•DialUp•RDP•TEC (terminal emulation)Assign Click on this command button to copy a connection from Available Connections to Connection Name. You must first select (highlight) the connection you want to copy.Unassign Use this button to delete a connection from Connection Name. You must first select the connection you want to delete.Up Select a connection and click on the Up command button to move it up one place in the Connection Name list. If there is not two or more connections listed in Connection Name, the button is deactivated.Down Select a connection and click on the Down command button to move it down one place in the Connection Name list. If there is not two or more connections listed in Connection Name, the button is deactivated.Toggle AutoStart Click on this command button to toggle between Yes and No. These two choices are listed under AutoStart in Connection Name.Table 38-1 Add User Account Dialog Box, ContinuedFunction Description
190 Client SecurityConnection Name List box displaying connections. To learn more, see the following:Connection NameThis list shows the connections available to a terminal account.TypeThis section of the list displays the connection type of each connection. See Type above.AutoStartThis section of the list displays whether the connection will or will not start automatically.Account Privilege Group box used to assign an account an account privilege:AdministratorClick this radio button to assign the privileges of administrator to an account. If this function is enabled: • All connections in Available Connections are automatically assigned to Connection Name for use.•Enable Password Change is deactivated but enabled. Administrators will always have the ability to change their passwords.UserClick this radio button to assign the privilege of user to an account. If User is enabled, Enable Password Change is activated. Administrators can give users the ability to change their password.GuestClick this radio button to assign the privilege of guest to an account. If Guest is enabled, then Enable Password Change is deactivated. Users with this account type can not change passwords.Multiple AutoStart Click to check this box and enable the multiple autostart function. Table 38-1 Add User Account Dialog Box, ContinuedFunction Description
39 Modifying and Deleting Terminal AccountsThe Modify User Account dialog box is used to modify and delete terminal accounts. The Delete command button, discussed later in Deleting Terminal Accounts, is used to delete terminal accounts. Figure 39-1 shows the Modify User Account dialog box.Figure 39-1 Modify User Account Dialog Box
192 Client SecurityUsing the Modify User Account Dialog BoxTo invoke this dialog box:1. Press F2 from the Winterm Connection Manager.2. Click on the Security tab in the Terminal Properties dialog box.3. Highlight the account to be modified and click on the Modify User... command button.The following table describes the functions of the Modify User Account dialog box.Table 39-1 Modify User Account Dialog BoxFunction DescriptionEnable Password ChangeGroup box used to set up password functions.Enable Password ChangeClick to enable. Enabling the function will allow the user to change the password. This function is only activated for User accounts. By default Enable Password Change is disabled.UsernameThis field can not be modified.PasswordType in the new password. By default the field is the old password, represented by several asterisks.Confirm PasswordRetype the password. By default the field is the old password, represented by several asterisks.NoteThe preceding fields are limited to 20 characters or less.Available ConnectionsList box displaying connections.Available ConnectionsThis list shows all the connections available for terminal accounts.TypeThe section of the list that shows the connection type.
193Assign Click on this command button to copy a connection from Available Connections to Connection Name. You must first select to highlight the connection you want to copy.Unassign Use this button to delete a connection from Connection Name. You must first select (highlight) the connection you want to delete.Up Select a connection and click on the Up command button to move it up one place in the Connection Name list. If there is not two or more connections listed in Connection Name, the button is deactivated.Down Select a connection and click on the Down command button to move it down one place in the Connection Name list. If there is not two or more connections listed in Connection Name, the button is deactivated.Toggle AutoStart Click on this command button to toggle between Yes and No. These two choices are listed under AutoStart in Connection Name.Connection Name List box displaying connections.Connection NameThis list shows the connections available for use by a terminal account.TypeThis is the section of the list that displays the connection type of each connection.AutoStartThis is the section of the list that displays whether the connection will or the connection will not autostart.Table 39-1 Modify User Account Dialog Box, ContinuedFunction Description
194 Client SecurityDeleting Terminal AccountsTerminal accounts can be deleted from the User Accounts list on the Security properties sheet. To delete an account:CautionYou can not recover a deleted account.1. Click on the account that you want to delete in the User Accounts list.2. Click on the Delete User... command button.Account Privilege Group box used to assign an account an account privilege:AdministratorClick this radio button to assign the privileges of administrator to an account. If this function is enabled: • All connections in Available Connections are automatically assigned to Connection Name for use.•Enable Password Change is deactivated but enabled. Administrators will always have the ability to change their passwords.UserClick this radio button to assign the privilege of user to an account. If User is enabled, Enable Password Change is activated. Administrators can give Users the ability to change their password.GuestClick this radio button to assign the privilege of guest to an account. If Guest is enabled, then Enable Password Change is deactivated. Users with this account type can not change passwords.Multiple AutoStart Click to check this box and enable the multiple autostart function. Table 39-1 Modify User Account Dialog Box, ContinuedFunction Description
195The following dialog box will display.Figure 39-2 Delete User Account Confirmation Dialog BoxTo delete the listed account, click on the Yes command button. The terminal account is removed from the database.NoteYou can not delete the built-in Administrator account.
196 Client Security
40 Terminal LoginTerminal login is used as a terminal security measure. Only users with the correct User Name and Password will be able to log into the terminal. Figure 40-1 shows the Terminal Login dialog box.Figure 40-1 Terminal Login Dialog BoxLogging Into the TerminalTo use the login feature:1. Enable security. See “Security Properties” for more details.2. Log out of the terminal by clicking on the Shutdown command button in the Winterm Connection Manager.3. Click on the Logout radio button in the Shutdown Window dialog box.
198 Client SecurityThe Terminal Login dialog box displays. In this dialog box:1. Type in the correct User Name and Password.2. Click on OK to log into the terminal again.Autologin and AutoconnectAutologinThe autologin feature is an automatic login function that does not use a dialog box as a prompt to log you into your terminal again. Whether you restart or log off, the AutoLogin dialog box displays, counts five seconds, then returns you to the Winterm Connection Manager.This is a global function, so it does not matter what other functions you have enabled. Autologin is associated with an account and only one account can have autologin associated with it. It will always act in the same manner. The following figure shows the AutoLogin dialog box.Figure 40-2 Autologin Dialog BoxAutoStartAutoStart is a function that automatically connects you once you have logged into your terminal. Autostart can be added to any defined connection in any account. Each user can have different and/or multiple autostart connections. To use the function:
1991. Enable security.2. Select the account you want Autostart added to and click on the Modify User command button.
200 Client SecurityTo enable this function:1. Press F2 to invoke the Terminal Properties dialog box.2. Click on the Security tab to invoke the Security properties sheet.3. Highlight the user’s name in User Accounts.4. Click on the Autologin Enable check box to enable the function.5. Click on the Single Button Connect check box to enable the function.6. Click on OK.7. Click on the Shutdown command button in the Winterm Connection Manager.8. Click on the Logout radio button to log out of the terminal.The Single Button Connect dialog box appears.Click on Connect to log into the terminal again. If the connection fails, the Winterm Connection Manager displays.
41 FailoverFailover is a connection feature that is enabled using the Security properties sheet. It forces the terminal to “ping” the intended device before making a connection to it. The function operates when Failover Enable is enabled on the Security properties sheet. Failover is global and wholly automatic to the terminal. It will work regardless of what connection you are trying to make, or what type of account you are logged in using. See “Security Properties” for more information about this function and how to invoke the properties sheet.NotePing (Packet Internet Groper) is a network utility. It tests communication with nodes in a network by sending a packet to each selected node. Ping then waits to receive the echo response from that selected node.Failover operates as follows:1. The terminal pings the intended connection, to determine whether or not it is available.2. If pinging the intended device fails, the terminal pings each successive connection in the list.3. For each connection:a. If ping is successful, the connection is made.b. If ping is not successful, the terminal pings the next connection.c. If the next connection is a serial connection, ping will stop. Ping will not work on a serial connection. Failover will not continue after encountering a serial connection, but will launch the serial connection if it is valid.
202 Client SecurityIf failover pings all the connections in the list and a connection is not made, the function stops. The following figure displays.Figure 41-1 Failover Message BoxOnce failover is finished, the Failover Log Window dialog box displays.Figure 41-2 shows this dialog box.Figure 41-2 Failover Log Window Dialog BoxThe Failover Log Window is a list of all the connections that were pinged. The list reports both successful and unsuccessful pings.
Getting Help42 Troubleshooting Your Terminal43 Terminal Port Pin Assignments44 Terminal Connector Pin Assignments45 Null Modem Cable Pin Assignments46 Modem AT Commands
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42 Troubleshooting Your TerminalThis troubleshooting guide provides solutions to problems that may occur when making a terminal connection to a server. If you can not resolve an issue, call an authorized service center for assistance.Table 42-1 lists some common problems and the solutions to those problems.Table 42-1 Troubleshooting Your TerminalProblem SolutionWhen the terminal is powered-up, nothing happens.Check the power cord. It should be plugged into an AC outlet and pushed all the way into the AC power connector on the terminal’s back panel or power supply. When the terminal is powered-up, the screen remains black. The power-on indicator light is orange.Set the terminal to factory defaults. Factory defaults can be obtained by turning the terminal off, then on, while holding down the G key. When you see the terminal's splash screen, release the G key. The terminal’s factory defaults are now restored. When the terminal is turned on, the Winterm Connection Manager or the WBT Setup Wizard appears, but the mouse does not function.Ensure that the mouse is plugged into thePS/2 mouse port on the terminal’s back panel.NoteSee the installation section of this guide for the location of the PS/2 connector.During the terminal’s Power-On Self-Test, a message is displayed:The terminal cannot detect a keyboard. The keyboard is bad, missing, or not connected properly.Ensure that a PS/2 keyboard with a PS/2 connector is firmly connected to the keyboard connector on the terminal’s back panel.
206 Getting HelpWith a serial connection already established, the mouse cursor moves, but the keyboard input and mouse clicks do not work, and all the applications are frozen.The serial connection to the server is broken. Turn the terminal off, then on. Log into the applications server again. If your terminal sustained a disconnect time-out, the original desktop prior to the disconnect will be reestablished (if the connection was defined to do so). If you can not log in to the terminal again:1. Verify that all cables between the terminal and the applications server are connected.2. Check to see if any modem connections between the terminal and server open.3. Ensure that the applications server’s port that your session is connected to is working.4. Make sure you are using a shielded cable that meets RS-232 standards, and that you are operating within RS-232 standards.The parallel printer connected to my terminal does not respond when I try to print to it.1. Make sure that the printer is plugged into the proper outlet and turned on.2. Check the cable connection to the printer and to the terminal.3. Make sure that the printer is on line.4. Make sure that the printer is properly configured in the application server’s Print Manager, and that the printer has not been paused.NoteSee “Terminal Port Pin Assignments” for parallel cable pin assignments.Table 42-1 Troubleshooting Your Terminal, ContinuedProblem Solution
207The serial printer connected to the terminal will not print.1. Ensure that the power to the printer is turned on.2. Check the cable from the terminal to the printer for proper connection.3. Ensure that the printer is on line.4. Ensure that both the terminal’s and the printer’s serial ports are identically configured. Both must use the same handshaking protocol.NoteSee the printer’s user’s guide for information about printing from a serial connection.5. Ensure that the printer is configured properly in the applications server’s print manager, and that the printer has not been paused.NoteRefer to “Terminal Port Pin Assignments” for serial communications pin assignments. Pin assignments must be compatible with those on your printer’s serial port.Table 42-1 Troubleshooting Your Terminal, ContinuedProblem Solution
208 Getting HelpIf any other error messages are displayed, or you have any other problems, you should restore the terminal to its default settings and reconfigure it. Factory defaults can be restored by disconnecting the power to the terminal, then reconnecting it while holding down the G key. Release the G key when the splash screen appears (for the 3320SE and 3720SE, also press and release the power management button, then release the G key). The terminal’s defaults will be restored.You are not able to make a network connection using the Winterm Connections Manager.1. Press F2 to invoke the Terminal Properties dialog box.2. Select the Network tab.3. Verify that the proper method for specifying the IP address is selected, DHCP or static IP. If a static IP address is selected, verify that the IP address, the subnet mask, and the gateway IP address are correct for the subnet that the terminal is connected to.4. Verify that a cable is connected to the network connector on the back panel of the terminal.5. Check the other end of the cable to ensure that it is connected to a hub or other network outlet. If DHCP addressing is selected, check with your network administrator to ensure that the DHCP server for your subnet is functioning properly.Table 42-1 Troubleshooting Your Terminal, ContinuedProblem Solution
43 Terminal Port Pin AssignmentsSerial and Parallel PortsThe following two figures show the pin assignments for the serial and parallel ports. These ports are located on the back panel of your terminal. See “Terminal Features” for information about the back panel.Figure 43-1 Serial PortPin Signal Name PinCarrier Detect (DCD)Receive Data (RX)Transmit (TX)Data Terminal Ready (DTR)Signal GroundData Set Ready (DSR)Request to Send (RTS)Clear to Send (CTS)Ring Indicator (RI)123456789123456789ServerCom PortTerminalCom Port1659DB-9M
210 Getting HelpFigure 43-2 Parallel Port (EPP/SPP)NoteThe parallel pin assignments are Centronics-compatible.123456789101112131415161718-25-Strobe+ Data Bit 0- Acknowledge+ Busy+ Paper End+ Select- Auto Feed- Error- Initialize- Select InputGround+ Data Bit 1+ Data Bit 2+ Data Bit 3+ Data Bit 4+ Data Bit 5+ Data Bit 6+ Data Bit 7ParallelDeviceTerminalParallelPortPin Signal Name1325114DB-25F
44 Terminal Connector Pin Assignments10Base-T and 100Base-T ConnectorThe following figure shows the pin assignments for the 10Base-T and 100Base-T connector. This connector is located on the back panel of your terminal. See “Terminal Features” for information about the back panel.NoteIt is recommended that you use Category 5 twisted-pair cable to connect your terminal to a hub.Figure 44-1 10Base-T and 100Base-T ConnectorPin Signal Name1236+Transmit Detect-Transmit Detect+Receive Detect- Receive DetectHubTerminal10Base-TConnector18RJ-45
212 Getting HelpVGA ConnectorThe following figure lists the connector pin assignments for the terminal’s VGA connector. This connector is located on the back panel of your terminal. See “Terminal Features” for information about the back panel.Figure 44-2 VGA Connector1115123456789101112131415Red VideoGreen VideoBlue VideoNo ConnectionGroundRed Video GroundGreen Video GroundBlue Video GroundNo ConnectionSync GroundNo ConnectionNo ConnectionHSYNCVSYNCNo ConnectionMonitorVideoConnectorVideoSignalSourcePin Signal Name16510
213USB ConnectorThe following figure lists the connector pin assignments for the terminal’s USB connectors. These connectors are located on the back panel of your terminal. See “Terminal Features” for information about the back panel.Figure 44-3 USB ConnectorUpstreamPort HUB Port#4Port#3Port#1Port#2Port#5Port#7Port#6NCC-1DNEG-1DPOS-1GND1234Pin
214 Getting Help
45 Null Modem Cable Pin AssignmentsTable 45-1 outlines the pin assignments for a 9-pin serial port to a 25-pin serial port null modem cable.Table 45-1 Null Modem Cable Pin Assignments25 Pin 9 Pin2 (transmit data) 2 (receive data) 3 (receive data) 3 (transmit data) 4 (request to send) 8 (clear to send) 5 (clear to send) 7 (request to send) 6, 8 (data set ready, carrier detect) 4 (data terminal ready) 7 (ground) 5 (ground) 20 (data terminal ready) 6, 1 (data set ready, carrier detect)
216 Getting Help
46 Modem AT CommandsThe tables of this section list the modem AT command sets.Table 46-1 AT Commands with No Lead-in CharacterCommand DescriptionB, B0 ITU-T (CCITT) V.22 mode when at 1200 bps; V.21 at 300 bps E1 Enable character echo to terminal in command mode H, H0 Go on-hook (hang up) N1 Connection speed set to highest possible DCE rate, Automode Q, Q0 Modem returns result codes (Quiet disabled) T Tone dialing V1 Full-word result codes (Verbose enabled) W2 Negotiation progress codes disabled. Result code is DCE rate. X4 Modem recognizes dialtone and busy, CONNECT nnnn result code enabled. Y, Y0 Disable long-space disconnect Z, Z0 Reset modem and recall User Profile 0
218 Getting HelpTable 46-2 AT Commands Beginning with “&”Command Description&B1 Disable port rate adjust &C1 Carrier detect follows data carrier &D2 Hang up and go to command mode during On-to-Off DTR transition &F, &F0 Recall factory settings as active configuration &M0 Asynchronous mode &N, &N0 Microcom QX/4232hs-compatible numeric result codes displayed &Q5 Error Correction Mode V.42=> MNP=> Async &T4 Grant request from remote for remote digital loopback test &U1 Data compression enabled &V View active configuration, profiles (0,1), and numbers &W, &W0 Save active configuration as User Profile 0 &Y, &Y0 Recall User Profile 0 on power-up
219Table 46-3 AT Commands Beginning with “\”Command Description\A3 Maximum MNP block size = 256 characters \G, \G0 Disable port flow control DCE to DCE \J,\J0 Disable port rate adjust \L,\L0 MNP stream link \N7 Set Auto-reliable mode (LAPM with fallback to MNP, then to normal) \Q3 Bidirectional hardware flow control \S Display current Configuration, Long Version \V, \V0 Disable /REL connect codes \X,\X0 XON/XOFF pass-through disabled Table 46-4 AT Commands Beginning with “%”Command Description%C1 Data compression requested (V.42bis in LAPM, MNP5 in MNP) %E, %E0 Disable Auto-retrain %L Report Line Signal Level in -dBm %Q Report Line Signal Quality %R Display all S registers %V Display firmware version
220 Getting Help
Glossary 221GlossaryThe following glossary is a list of commonly used terms in this guide.Term Definition10Base-T One of several adaptations of the Ethernet (IEEE 802.3) standard for Local Area Networks (LANs). The 10Base-T standard (also called Twisted Pair Ethernet) uses a twisted-pair cable with a maximum length of 100 meters. The cable is thinner and more flexible than the coaxial cable used for the 10Base-2 or 10Base-5 standards.100Base-T A networking standard that supports data transfer rates up to 100 Mbps (100 megabits per second). 100Base-T is based on the older Ethernet standard. Because it is 10 times faster than Ethernet, it is often referred to as Fast Ethernet. Officially, the 100Base-T standard is IEEE 802.3u. Like Ethernet, 100Base-T is based on the CSMA/CD LAN access method. There are several different cabling schemes that can be used with 100Base-T, including:• 100Base-TX: two pairs of high-quality twisted-pair wires• 100Base-T4: four pairs of normal-quality twisted-pair wires• 100Base-FX: fiber optic cables Bootstrap A technique designed to cause a circuit, stage, or operation to bring itself into a desired state by means of its own action. Used as a machine routine, the bootstrap technique involves loading the first few instructions into storage; these instructions are then used to bring in the rest of the routine--usually by entering a few manual instructions or by using a special keystroke combination.CHAP Challenge-Handshake Authentication Protocol. An authentication scheme used by PPP servers to validate the identity of the originator of the connection upon connection or any time later.CRT Cathode-Ray Tube. A large vacuum tube with a viewing face in which an electron beam is focused and controlled to form characters and other images.
Glossary 222CTS Clear to Send. Control signal sent from the DCE. Indicates that the DTE may send data.DCE Data Communications Equipment. Devices that provide the functions required to establish, maintain, and terminate a data transmission connection, e.g., a modem.DHCP Dynamic Host Configuration Protocol. A protocol for assigning dynamic IP addresses to devices on a network.DNS Domain Name Service. A general-purpose distributed, replicated, data query service chiefly used on the Internet for translating host names into Internet addresses.Download To transfer data from a processing unit to an attached device. For example, from a host to the terminal.DSR Data Set Ready. A hardware signal sent by a communications device to indicate readiness to send and receive data.DTE Data Terminal Equipment. A device that acts as the source and/or destination of data and which controls the communication channel. DTE includes terminals, computers, protocol converters, and multiplexors. DTE is usually connected via an RS-232 serial line to Data Communication Equipment (DCE), typically a modem. It is necessary to distinguish these two types of devices because their connectors must be wired differently if a straight-through cable (pin 1 to pin 1, pin 2 to pin 2 etc.) is to be used. DTE should have a male connector and should transmit on pin three and receive on pin two. It is a curious fact that many modems are actually DTE according to the original standard.DTR Data Terminal Ready. A hardware signal sent by a terminal to indicate readiness to send and receive data.Ethernet A baseband local area network specification developed jointly by Digital Equipment Corp., Xerox, and Intel to interconnect computer equipment using coaxial cable and transceivers. An Ethernet LAN provides ten million bits per second of capacity for high-speed terminal-to-computer communication or computer-to-computer file transfer. FCC Federal Communications Commission. The Government body that regulates all telecommunications originating in the U.S., including transmission over telephone lines.Firmware A computer program or software stored permanently in a PROM or ROM or semi-permanently in an EPROM.
Glossary 223Flow control The procedure for regulating the flow of data between two devices, flow control prevents the loss of data when one device’s receiving buffer has reached its capacity.FTP File Transfer Protocol. FTP is a program for transferring files in TCP/IP environments such as the Internet in which a user, acting as a client, downloads files from a remote server. FTP is a core component in every TCP/IP system and is implemented at the Applications layer with respect to the OSI protocol model. Its operation is based on the Telnet program and TCP. FTP is available on a wide variety of computer systems and serves as a common protocol for transferring files between systems.GUI Graphical User Interface (pronounced “gooey”). The use of pictures rather than just words to represent the input and output of a program. A program with a GUI runs under some windowing system (e.g. Microsoft Windows®). The program displays certain icons, buttons, and dialog boxes in its windows on the screen. The user mainly controls these objects by moving a pointer on the screen (typically controlled by a mouse) and selecting certain objects by pressing buttons on the mouse while the pointer is pointing at them.Hz Hertz. A unit of frequency equal to 1 cycle per second.ICA Independent Computing Architecture. A three-part server-based computing technology that separates an application’s logic from its user interface and allows 100% application execution on the server.Integrated CRT terminal A terminal with a monitor and connections on the back for a keyboard and mouse.Interface A shared boundary defined by common physical interconnection characteristics, signal characteristics, and meaning of interchanged signals.Internet The Internet is a global web of interconnected computers and computer networks that are interconnected under a common set of network protocols that allows them to function as a single large network (see TCP/IP).IP address Internet Protocol Address. The 32-bit, 4-byte address assigned to machines using the Internet with TCP/IP. It is usually represented in dotted decimal notation. Provides interconnectivity among a variety of independent host systems.
Glossary 224ISDN Integrated Services Digital Network. Evolving switched network standard that provides end-to-end digital voice and data communication services.kb or kilobit 1,024 bits. Commonly referred to as 1 thousand bits.kB or kilobyte 1,024 bytes. Commonly referred to as 1 thousand bytes.kbps or kb/s Kilobits per second. An abbreviation meaning thousands of bits per second. Load Balancing Services A management add-on to Citrix WinFrame and MetaFrame servers that allows administrators to group multiple WinFrame and/or MetaFrame servers into scalable “server farms” to deliver the best application performance and server resource utilization.Mb or megabit 1,048,576 bits. Commonly referred to as 1 million bits.Mbps or Mb/s Megabits per second.MetaFrame The world’s first Server-based Computing software for Microsoft Windows NT 4.0 Server, Terminal Server Edition multi-user software (co-developed by Citrix).MIB Management Information Base. A database of managed objects accessed by network management protocols.Modem (Mo)dulator/(dem)odulator. Data communication equipment (DCE) devices that provide connections for computers into the public switched telephone network (PSTN). They convert (modulate) the digital signals of computers into analog signals that can be transmitted over telephone lines. A modem at the other end of the link then demodulates the signals back to digital bits. Modular terminal Desktop client that works with existing standard monitors.Network An interconnected group of nodes; a series of points, nodes, or stations connected by communications channels; the assembly of equipment through which connections are made between data stations.
Glossary 225Null modem A cable, especially an RS-232 cable, for connecting serial ports on two computers directly, rather than via modems. Since, according to the specification, both computers should transmit on pin three of their RS-232 connectors and receive on pin two, a null modem cable needs to connect one computer's pin two to the other's pin three and vice versa. It also needs to have male connectors at both ends (again, according to the specification). OSD On Screen Display.Packet A group of bits (including data and call control signals) transmitted as an identifiable unit on a packet-switched network (PSN).PAP Password Authentication Protocol. An authentication scheme used by PPP servers to validate the identity of the originator of the connection. PAP applies a two-way handshaking procedure. After the link is established the originator sends an id-password pair to the server. If authentication succeeds the server sends back an acknowledgment; otherwise it either terminates the connection or gives the originator another chance.Parallel port An input/output port that allows the entire bit pattern for a single character to be sent at one time, usually used to connect a printer to a computer.Parity check The addition of non-information bits (specifically, parity bits) to make up a transmission block (a number of bits transmitted as unit) that ensures the total number of ones is always either even (even parity) or odd (odd parity). The parity check is used to detect transmission errors.PCMCIA Personal Computer Miniature Connector Interface Adapter. Hardware and software standards for credit-card-sized integrated circuit cards. Ping Packet InterNet Groper. A protocol used in the Transmission Control Protocol (TCP) environment to test whether a node or remote device is communicating on a local area network (LAN) or wide area network (WAN). The protocol provides for transporting an echo response from a host system, a client, or a gateway. It is a useful tool for locating problems on the network related to failed connections and software problems. One datagram is sent every second over the network and any response is displayed.
Glossary 226PPP Point-to-Point Protocol. A serial communication protocol that operates over dialup or leased (dedicated) lines to provide connections into IP networks. It sets up and monitors router sessions and frames the data transmitted over the line.Protocol A set of formal rules describing how to transmit data, especially across a network. Low-level protocols define the electrical and physical standards to be observed, bit- and byte-ordering, and the transmission and error detection and correction of the bit stream. High level protocols deal with the data formatting, including the syntax of messages, the terminal to computer dialogue, character sets, sequencing of messages, etc.RAM Random-Access Memory. A mass store that provides fast access to any storage location by means of vertical and horizontal coordinates. Information is written in or read out using the same procedure. The memory cycle time is the same for any location addressed because there is no waiting or sorting time required, as there is when data items are stored sequentially.RAS Remote Access Services. A service provided by Windows NT that allows most of the services which would be available on a network to be accessed over a modem link. The service includes support for dialup and logon, and then presents the same network interface as the normal network drivers (albeit slightly slower). It is not necessary to run Windows NT on the client - there are client versions for other Windows operating systems.RDP Remote Desktop Protocol. A computing technology that separates an application’s logic from its user interface and allows 100% application execution on the server.RS-232 cable A cable for serial interfaces between the terminal and communications devices, such as a modem. The cable connects to the 25-pin serial port at the back of the terminal. Maximum cable length is 50 feet; maximum signaling rate is 20 Kbits/sec.RTS/CTS flow control Request to Send/Clear to Send flow control. Enables flow control on the local serial line. RTS is pin 4 of the 25-pin RS232/423 connector. CTS is pin 5 of the connector. RTS is an output of the terminal; CTS is an input to the terminal.
Glossary 227Serial port A connector on a computer to which you can attach a serial line connected to peripherals that communicate using a serial (bit-stream) protocol. The most common type of serial port is a 25-pin D-type connector carrying RS-232 signals. Smaller connectors (e.g. 9-pin D-type) carrying a subset of RS-232 are often used on personal computers.Server The control computer on a local area network that controls software access to workstations, printers, and other parts of the network. Under Citrix’s server-based computing model, the server performs all application execution functions.SNMP Simple Network Management Protocol. The industry standard protocol for managing TCP/IP networks. This protocol queries agents in managed devices and passes information to the management console. Start bit In asynchronous transmission, the first bit of any given character used to alert the receiving system to recognize the related incoming data.Stop bit In asynchronous transmission, the last bit of any given character, used to alert the receiving system that transmission of the character is complete.SVGA Super Video Graphics Adapter. A DRAM-based VGA adapter that supports both monochrome and color high-resolution graphics and provides extended resolutions of usually 1024 x 768.TCP/IP Transmission Control Protocol/Internet Protocol. The de facto standard Ethernet protocols incorporated into 4.2BSD UNIX. TCP/IP was developed by DARPA for Internet working and encompasses both network layer and transport layer protocols (in the OSI model). While TCP and IP specify two protocols at specific protocol layers, TCP/IP is often used to refer to the entire DOD protocol suite based upon these, including Telnet, FTP, UDP and RDP.Telnet Telnet is the login and terminal emulation program for Transmission Control Protocol/Internet Protocol (TCP/IP) networks such as the Internet. Its primary function is to allow users to log into remote host systems.Terminal A data terminal equipment DTE device. An input/output device made up minimally of a video display, keyboard, and sometimes a central processing unit, connected to a modem, for data communications.
Glossary 228Terminal emulator A program that allows a computer to act like a particular brand or type of terminal. The computer thus appears as a terminal to the host computer and accepts the same escape sequences for functions such as cursor positioning and clearing the screen.Thin-client A low-cost computing device that works in a server-centric computing model. Thin clients typically do not require state-of-the-art, powerful processors and large amounts of RAM and ROM because they access applications from a central server or network. Thin clients can operate in a Server-based Computing environment.Timeout A time interval within which certain operations must occur; for example, the time allotment for the terminal to connect to a login host. After the timeout, the process can either be repeated or discontinued.Total Cost of Ownership (TCO) A model that helps IT professionals understand and manage the budgeted (direct) and unbudgeted (indirect) costs incurred for acquiring, maintaining and using an application or a computing system. TCO normally includes training, upgrades, and administration as well as the purchase price. Lowering TCO through single-point control is a key benefit of Server-based Computing.Touch screen A type of display screen that has a touch-sensitive transparent panel that can sense when someone is touching it, and is able to furnish a computer with precise information as to exactly where on the screen the touch occurred. Touch screens are used with software that uses the information provided by the screen touch to respond to user requests.USB Universal Serial Bus. An external peripheral interface standard for communication between computer and external peripherals over an inexpensive cable using biserial transmission. USB is standard on current (1999) Macintosh computers and is promoted by Intel as an option for the IBM PC where it is supported by later versions of Windows 95. USB works at 12 Mbps with specific consideration for low-cost peripherals. It supports up to 127 devices and both isochronous and asynchronous data transfers. USB cables can be up to 5 meters long and include built-in power distribution for low-power devices. It supports daisy chaining through a tiered star multidrop topology.
Glossary 229Virtual Port Incoming Telnet and rlogin connections are not associated with a physical port. Instead, they are associated with a virtual port, port 0, which serves for the duration of the connection. Each virtual port is created with a default set of characteristics. The Define Port commands can be used to customize a virtual port during the Telnet/Rlogin session; however, these customizations can not be saved. The port reverts to the default set of characteristics when the session is closed.WAN Wide Area Network. A data-communications system covering a large geographic area, usually digital circuits having moderate to high data rates (e.g., 56 to 64 kbps up to 1.5 to 2 Mbps).Windows Terminal Server A network device that is attached to non-network serial devices, such as terminals, printers and modems, or to an Ethernet network.Windows-based Terminal A fixed-function thin-client device that connects to a Citrix WinFrame or MetaFrame server and Terminal Server to provide application access. The key differentiator of a WBT from other thin devices is that all application execution occurs on the server; there is no downloading or local processing of applications at the client.WinFrame A multi-user Windows application server, based on Windows NT, developed under license from Microsoft.WINS Windows Internet Naming Service. WINS allows machines to dynamically register their name-to-address mappings. WINS is also a flat name space without the concept of hierarchy and requires each WINS server to maintain a complete database of entries through replication.Winterm Trademarked logo for Windows-based terminals manufactured by Wyse Technology Inc. X-ON/X-OFF Transmitter On/Transmitter Off. Control characters used for flow control, instructing serial devices to start transmission (X-ON) and stop transmission (X-OFF).
Glossary 230
Index 231IndexNumerics100Base-T 1510Base-T 15, 473315SE/3320SE/3350SE specifications 173515SE/3715SE/3720SE specifications 21BBattery, 3350SE 20, 24CCard bus3350SE 39Category 5 twisted pair 211Centronics-compatible 210Com13315SE 293320SE 293350SE 383515SE 463715SE 463720SE 46Com23315SE 293320SE 293350SE 393515SE 463715SE 463720SE 46Command buttonsAdd User 184, 186, 188Add/Change Modem 151Advanced (login options) 133Change DHCP Option 97, 178Configure 114, 134Default (Server) List 92Delete User 184, 186, 194Dialing Properties 114Edit (connection parameters) 142Finish 70, 100ICA Client Settings 89, 96ISDN Settings 149Modify User 93, 184, 186, 192Restart (terminal) 100Security 114, 125Shutdown (terminal) 197SNMP Network 97SNMP Network Administration 168Startup (connection) 104TCP/IP Settings 114, 123Upgrade 163, 178Connection protocolsCitrix ICA Client 104Dial-Up Client 104Microsoft Remote Desktop Client 104Terminal Emulation 104Control keysAlt+Backtab 88Alt+Esc 88Alt+Tab 88Ctrl+Alt+Del 88Ctrl+Alt+Down Arrow 94Ctrl+Alt+End 94Ctrl+Alt+Up Arrow 94Ctrl+Esc 88F2 12DDHCP 208Dialog boxesAbout (the terminal) 157Add or Change Modem 151Add Server Address 109Add User Account 187Automate Login Process 134Change DHCP Option IDs 173Change Option IDs 178Compression, Cache, and Sound 111Connection Information 132Connection Startup 104Desktop Area and Refresh Frequency 69Device Properties 117Dialing Properties 117
Index 232Download Utility 156Failover Log Window 202Firmware Upgrade 157Global ICA Settings 87Host Information 133ISDN Settings 149Modify User Account 191New Connection 103Port Settings 120Printer Port Settings 135Properties (connections) 141Security Settings 125Select a Server or Published Application 108Select a Title for the ICA Connection 112Select Window Options 111Server Location 108Shutdown Window 99SNMP Network Administration 167Specify an Application 110Specify Connection Type 107Specify Logon Information 110TCP/IP Settings 123TCP/IP Telnet Configuration 136Terminal Login 100, 197Terminal Properties 12Terminal Settings Change 70, 72, 100Winterm Connection Manager 13DOS functionscheck 155dir 156xfer.exe 155EEnhanced modular terminal 9specifications 17FFerrite bead 59Firmware downloadcable method 155parallel download 155FunctionsAccept Any Authentication Including Clear Text 125Accept Only Encrypted Authentication 125Accept Only Microsoft Encrypted Authentication 125Add (command button) 86, 91Add/Change Modem 148Allow Automatic Client Update 90Application to Run 145Assign (connection) 189, 193AutoLogin Enable 183Autologin Enable 93, 200Automatic Logon 143Available Connections 189Call Options 120Call Setup 121Character Repeat 77Client (ICA) 90Close Remote Application 88Common Option IDs 174Community 168Connect 84Connection 143Connection Name 84, 190Connection Preferences 120Connection Speed 143Default Windows Colors 90Delete 86Delete (connection) 91Desktop Area and Refresh Frequency 74DHCP Automatic Update Enable 177DHCP Connection Enable 183Dial-In Connection 107Dialing Patterns 119Edit (connection) 86Enable DNS 80Enable Energy Savers 74Enable Password Change 186, 188, 192Enable WINS 80Extra Settings 121Failover Enable 182–183, 201Flow Settings 152FTP Option IDs 174
Index 233Get (field) 168Hide Configure Tab 182Init Commands 152ISDN Settings 148Keyboard 76Local Settings 118Logoff 100Logout 200Manual Dial 120Modem Name 152Move Down 91Move Up 91Multiple Autoconnect 190, 194Multiple AutoStart 93Multiple Connect 182Network Connection 107Obtain an Address from a DHCP Server 80Obtain an IP Address From DHCP Server 177Parameters 134Ping Before Connect 182Port Settings 120Pulse Dialing 118RDP Option IDs 174Repeat Delay 77Repeat Rate 77Reset To Defaults 175Security Enable 182Set (field) 168Shutdown 84Shutdown and Restart 100Shutdown the Terminal 100Single Button Connect 183SNMP Communication 168SNMP Option IDs 175SNMP Update Enable 96Startup 86Startup Options 105Status Dialog 88Terminal Emulation Option IDs 175Toggle AutoConn 189, 193Toggle Title Bar 88Tone Dialing 118Unassign (connection) 189, 193Use Assigned IP Address 124Use Default Gateway on Remote Network 124Use FTP InformationFrom DHCP Server 162Use IP Header Compression 124Use Local FTP Information 162Use Server-Assigned Addresses 124Use SLIP 124Use Software Compression 124User Accounts 184User Name 197Verbose (connection) 183Virtual Port Option IDs 175GG key reset 63, 205HHeadphone jack3315SE 293320SE 293350SE 393515SE 473715SE 473720SE 47IICA 7, 15, 174Image file 172Independant Computing Architecture 7Integrated-CRT model numbers3515SE 73715SE 73720SE 7Integrated-CRT terminals 7specifications 21ISDN settings 147
Index 234KKeyboard connector3315SE 293320SE 293350SE 393515SE 473715SE 473720SE 47LLogging off the terminal 100MManagement Information Base 171MIB 171Microphone jack3315SE 293320SE 293350SE 393515SE 473715SE 473720SE 47Modem card 53Modem card kit 53Modular model numbers3315SE 73320SE 73350SE 7Modular terminal 7specifications 17Mouse connector3315SE 293320SE 293350SE 393515SE 473715SE 473720SE 47NNetwork connector3315SE 293320SE 293350SE 383515SE 463715SE 463720SE 46Noise suppressor 59Null modem cable 215OOption slot3315SE 293320SE 293515SE 473715SE 473720SE 47PParallel port3315SE 293320SE 293350SE 393515SE 473715SE 473720SE 47Params.ini 172PCMCIA 16, 53Pin assignments10Base-T and 100Base-T connectors 211null modem cable 215serial and parallel ports 209USB connectors 213VGA connector 212Power connector3315SE 293320SE 293350SE 393515SE 473715SE 473720SE 47
Index 235PPP 54, 113Properties sheetsAbout 72About (the terminal) 11Application 144Apps 72, 87, 95, 168Call Options 121Configure 83, 103–104, 142Connections 83Default Hotkeys 87Devices 72, 147Display 72–73General 11, 72Input 72, 75Net Connections 142Network 72, 79Preferences 89Security 72, 181, 194, 200–201Server Location 91SysInfo 11, 72Upgrade 72, 161, 163PS/2 connector 205RRDP 7, 15, 174RDP encryption 95Remote Desktop Protocol 7RS-232 206SShutting down and restarting the terminal 100Shutting down the terminal 100TTelnet 131Terminal accountsAdministrator 93, 186, 190, 194–195Guest 185, 190, 194User 186, 190, 194UUSB3350SE 39VVideo connector3315SE 293320SE 293350SE 39Virtual port 95VT (DEC) 131WWBT 3, 7WBT model numbers3315SE 33320SE 33350SE 33515SE 33715SE 33720SE 3Windows 3.1 15Windows 95 15Windows NT 7, 15Windows Terminal Server 15Windows-based terminal 7WizardsDial-Up Configuration 113, 117, 123Setup 36, 44, 48, 63, 100, 157, 178TE Client Connection 131WBT Setup 205WTS Connection 127
Winterm 3000 Series Windows®-based Terminal Reference GuideWritten and published by Wyse Technology Technical PublicationsWyse Technology Inc., August 1999Created using FrameMaker®, Acrobat®, and Magellan™The on-line book is provided in both PDF and HTML versions, presented on both CD-ROM and a website

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