Xircom An Intel IG3110 PCS GSM/GPRS PC Card User Manual

Xircom, An Intel Company PCS GSM/GPRS PC Card Users Manual

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Document ID297942
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Document DescriptionUpdated Manual
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Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize44.45kB (555640 bits)
Date Submitted2003-01-23 00:00:00
Date Available2002-11-28 00:00:00
Creation Date2003-01-23 10:24:41
Producing SoftwareAcrobat Distiller 5.0.5 (Windows)
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Safety Guidelines
Page 1 of 2
Safety guidelines
®
Warning! The Intel PRO/Wireless GPRS 3110 series PC Card starts transmitting signals as soon as you
insert the card and turn on the PC Card power. Turn OFF the PC Card power if you are located where radio
signals from the card might interfere with the safe operation of machinery or vehicles. Medical equipment or
devices such as pacemakers and hearing aids, inadequately shielded electronic systems in motor vehicles,
along with navigation equipment in aircraft are among those sensitive to radio frequencies. Observe all posted
warnings and manufacturer's safety guidelines regarding the use of equipment that transmits radio signals or
equipment that is sensitive to radio signal transmissions. Failure to comply with these guidelines can be
dangerous or illegal.
This device has been designed and tested to perform in the Laptop PC environment. The current regulatory
approvals have been obtained using this application and it is not recommended that it be used in other
platforms such as PADs and PDAs.
See also:
Stop transmitting radio signals
Exposure to radio frequency energy
Product operation and care guidelines
Safe operation of a wireless communication device
*Other names and brands may be claimed as the property of others.
Product overview
®
®
The Intel PRO/Wireless GPRS 3110 PC Card and Intel PRO/Wireless Communication Manager provide
mobile users with all-the-time, everywhere access to information at speeds up to that of traditional analog
modems—without wires or the inconvenience of dial-up modem connections.
The PC Card allows you to connect to your network service provider from anywhere within your coverage
area. Once you are connected to your network service provider, you can:
Connect to the Internet or your workplace, so you can check email, surf the Web, and so on. You can
maintain a constant connection at speeds up to 53.6 Kbps.
Send and receive instant text messages just like you can with a pager or mobile phone.
Make and receive voice calls just like you can with a mobile phone.
Important: Once you insert the PC Card into your computer and turn on your PC Card power, the PC Card
transmits radio signals. If you want to stop transmitting radio signals, for example, if you are traveling by
airplane, turn off the PC Card power. You can also remove the PC Card from your computer. Note that if you
close the Communication Manager software, it does not turn off the PC Card power.
This device has been designed and tested to perform in the Laptop PC environment. The current regulatory
approvals have been obtained using this application and it is not recommended that it be used in other
platforms such as PADs and PDAs.
*Other names and brands may be claimed as the property of others.
Configure security settings
To prevent others from using your GPRS PC Card, you may set a password or Personal Identification
Number (PIN). Important: The card locks if you type the wrong PIN three times in a row. If you lock the card,
you need the SIM PUK (Personal Unlock Key) from your service provider to unlock it.
The GPRS PC Card can use the same SIM as your mobile phone. If your mobile phone and PC Card share
the same SIM and you change the PIN, you must use the new PIN to unlock your phone when you transfer
the SIM back to it.
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To set a PIN for your PC Card
1. On the main screen, click Settings.
2. On the Intel
®
PROSet dialog box, click the Providers tab.
3. In the Personal Identification Number section, click Configure. The PIN Settings dialog box appears.
4. In the Enable PIN Protection section, select On (PIN Required).
5. If you do not want to type the PIN every time you turn on the card, in the Remember my PIN section,
select the Remember my PIN check box.
6. In the Change my PIN section, click Change PIN. In the Change PIN dialog box, type your PIN,
confirm it, and click OK.
7. Click OK to close the PIN Settings dialog box.
8. To close the Intel PROSet dialog box, click OK.
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Connections overview
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Connections overview
Use the Connections tab to:
Turn on your PC Card power, which connects you to your network service provider (similar to turning
on your mobile phone). Once you are connected to the network, you can make and receive voice calls,
send and receive text messages, and connect to the Internet.
Turn off your PC Card power when you want to disconnect from your network service provider. At
times you may be required to turn off the PC Card power (stop transmitting radio signals), for example,
when traveling by airplane. However, most of the time you can leave your PC Card power on (just like
your mobile phone) so you can quickly connect to the Internet, send and receive text messages, and
make and receive phone calls. When your computer goes into a standby state, your GPRS PC Card
will automatically turn off its power; the GPRS PC Card will turn on its power again when the computer
"wakes up".
Connect to the Internet (establish a data connection) at speeds up to 53.6 Kbps. Once you insert the
PC Card into your computer and connect to your network service provider, you can establish a data
connection. The data connection works just like a typical dial-up modem connection, but the connection
is wireless. You can connect to the Internet or to your workplace. Once you are connected, use your
regular software to take advantage of your connection. For example, use your Internet browser to surf
the Web or your email application to send email.
Track the number of bytes you have transmitted and received over a certain period of time. This
information is useful if your service plan permits you to send a certain number of bytes and you want to
track your Internet usage for billing purposes.
See also:
Connect to the network
Disconnect from the network
Connect to the Internet
Connect to your workplace
Disconnect from the Internet
Monitor your Internet usage
*Other names and brands may be claimed as the property of others.
Connect to the network
When you turn on the PC Card power, the system connects to your network service provider. Once you are
connected to the network, you can connect to the Internet, send and receive text messages, and make and
receive phone calls.
Note: If you set the PC Card power to On, the system automatically connects to your network service provider
when you insert the PC Card into your computer.
To turn on the PC Card power and connect to the Internet
1. Turn up the antenna on the PC Card.
2. Click the Connections tab.
3. At the GPRS PC Card Power option, click On. While the system is connecting, a red light blinks on the
PC Card. Once you are connected to the network, the red light stops blinking and "Network Ready"
appears in the status area.
Tip: You can also turn on the PC Card power by right-clicking the system tray icon , selecting Intel(R)
PRO/Wireless GPRS 3110 PC Card, and then selecting Card On.
See also:
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Disconnect from the network
Connect to the Internet
Send and receive text messages
Make and receive calls
Safety guidelines
Exposure to radio frequency energy
Product operation and care guidelines
Safe operation of a wireless communication device
*Other names and brands may be claimed as the property of others.
Disconnect from the network (required for air travel)
To disconnect from your service provider and stop transmitting radio signals (required when traveling by
airplane), you must turn off the PC Card power. Once you disconnect from your service provider, you cannot
send or receive text messages, make or receive phone calls, or connect to the Internet.
Note: Closing the Intel
transmissions.
®
PRO/Wireless Communication Manager software does not stop radio signal
To turn off the PC Card power and disconnect from the network
1. Click the Connections tab.
2. At the GPRS PC Card Power option, click Off. The light on the PC Card turns off.
Tip: You can also turn off the PC Card and disconnect from the Internet by right-clicking the system tray icon ,
selecting Intel(R) PRO/Wireless GPRS 3110 Card, and then selecting Device Off, or simply removing the
PC Card.
See also:
Connect to the network
Remove the PC Card
Safety guidelines
Exposure to radio frequency energy
Product operation and care guidelines
Safe operation of a wireless communication device
*Other names and brands may be claimed as the property of others.
Connect to the Internet
Once you are connected to your network service provider, you can connect to the Internet at speeds up to
53.6 Kbps.
1. Click the Connections tab.
2. At the Connect to Internet when available option, click Yes.
The system connects to the Internet. Once connected, a green light appears on the PC Card.
If an Internet connection is not available, the system continues to try to connect and notifies you
when a connection is established.
If you leave this option set to Yes, any time you insert the PC Card (and the PC Card power is
on), the system will automatically connect to the Internet.
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*Other names and brands may be claimed as the property of others.
Disconnect from the Internet
If you disconnect from the Internet, you can still make and receive calls and send and receive text messages
(assuming the PC Card power is on and you are still connected to the network service provider).
To disconnect from the Internet
1. Click the Connections tab.
2. At the Connect to Internet when available option, click No.
The system disconnects from the Internet. The system will not connect to the Internet until you set this
option to Yes.
*Other names and brands may be claimed as the property of others.
Connect to your workplace
If you work remotely, you most likely connect to your workplace network through the Internet with VPN (Virtual
Private Network) software or through a dial-up connection using your modem. With your wireless PC Card,
you can continue to use these methods to connect to your workplace.
Dial-up networking may not be available in all areas. A dial-up connection allows you to connect at speeds up
to 9.6 Kbps.
For more information about connecting to your workplace, contact the network administrator at your
workplace.
To connect to your workplace through the Internet with VPN
1. Connect to your network service provider, and then connect to the Internet.
2. Use your VPN software to connect to your workplace as you normally do.
To connect to your workplace with Dial-Up Networking
1. Connect to your network service provider.
2. Click Start > Programs > Accessories > Communications > Network and Dial-up Connections.
The Network and Dial-up Connections dialog box appears.
3. Right-click the Dial-Up Connection icon you have created for calling your workplace, and then click
Properties. (For more information about Dial-Up Connections and how to configure them, see the
Microsoft Windows* online Help.)
®
4. On the General tab in the Connect Using section, select the check box for the Intel PRO/Wireless
GPRS PC Card modem, and then click OK.
5. To connect to your workplace, double-click the Dial-up Connection icon for your workplace as you
normally do.
*Other names and brands may be claimed as the property of others.
Monitor your Internet usage
While you are connected to the Internet, you are transmitting and receiving bytes. If your service plan permits
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you to send and receive a specific amount of bytes, it is useful to track the number of bytes you have
transmitted and received over a specified period of time.
Note: The data in the software may not exactly correspond to the data published on your bill.
To monitor the bytes you send and receive
1. Click the Connections tab.
2. Review the KBytes Transmitted and KBytes Received information. To reset the counter, click the
Reset button.
*Other names and brands may be claimed as the property of others.
Remove the PC Card
®
We recommend that you always stop the Intel PRO/Wireless GPRS 3110 PC Card device before you
remove the card from the computer. This helps ensure optimum performance from your card and system.
To stop the device and remove the PC Card
1. In the system tray on the lower-right corner of your computer, find the icon labeled:
Unplug or Eject Hardware, a green arrow icon with a PC Card below it (Windows* 2000 and
Me).
Safely Remove Hardware, a green plug and gray card icon (Windows XP).
PC Card (PCMCIA) Status, a PC Card icon (Windows 98 SE).
2. Click the icon. Options for stopping devices appear.
®
3. Click Stop Intel PRO Wireless GPRS 3110 PC Card (MF Device). A Safe to Remove Hardware
prompt appears.
4. Click OK. It is now safe to remove the PC Card from the slot.
*Other names and brands may be claimed as the property of others.
Change your primary network service provider
1. On the main screen, click Settings.
2. On the Intel
®
PROSet dialog box, click the Providers tab.
3. In the Network Provider section, click Configure. The Network Provider Settings dialog box appears.
4. In the Network Service Provider section, select the provider you want to use. Note: Your selection here
also becomes your service provider for your Internet (data) connection.
Select the provider from the drop-down list.
If your provider is not on the list, select Not Listed. You must manually configure your network
service provider information (the settings appear after you click OK).
5. Click OK. If you selected Not Listed, the Advanced Provider Settings dialog box appears. Call your
network service provider to help you enter the specific information requested in this dialog box, and
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then click OK.
6. To close the Intel PROSet dialog box, click OK.
*Other names and brands may be claimed as the property of others.
Change your network service provider for roaming
When you travel outside your home network, or "roam," the system uses another service provider so you can
stay connected to the network. The system automatically selects an appropriate service provider; however,
you can specify which network service provider you want to use for roaming.
To select a provider for roaming
1. On the main screen, click Settings.
2. On the Intel
®
PROSet dialog box, click the Providers tab.
3. In the Network Provider section, click Configure. The Network Provider Settings dialog box appears.
4. In the Roaming Provider Selection section, select Manual, and then click Search. It may take several
seconds to display the providers available for roaming. Once the providers appear, select the provider
you want to use for roaming.
5. Click Select.
6. To close the Intel PROSet dialog box, click OK.
*Other names and brands may be claimed as the property of others.
Change your regional location
Your GPRS PC Card uses different radio frequencies in different regions of the world. If you travel from one
region to another, for example, Europe to the United States, and you notice that you are unable to connect to
a network provider, you may need to manually set your region.
To change your region setting
1. On the main screen, click Settings.
2. On the Intel
®
PROSet dialog box, click the Providers tab.
3. In the Network Provider section, click Configure. The Network Provider Settings dialog box appears.
4. In the Region Selection section, click Configure. The Change Region Settings dialog box appears.
5. Select the region in which you are currently using your PC Card, and then click OK.
6. To close the Intel PROSet dialog box, click OK.
*Other names and brands may be claimed as the property of others.
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Text Messages overview
Page 1 of 4
Text Messages overview
Once you are connected to your network service provider, use the Messages tab to:
Write a short text message and send it to someone. If the system is unable to deliver a message, the
message is stored in the Outbox folder so you can send it later (or delete the message if you no longer
want to send it).
Forward a message or reply to it.
Read messages you have received. New messages appear in the Inbox folder. You can read
messages even if you are not connected to your network service provider.
View messages you have sent to others. Messages you have sent appear in the Sent folder.
Open the Phone Book to store contact information and quickly address a text message.
See also:
Customize the "new message" notifications
Subscribe to a broadcast messaging service
*Other names and brands may be claimed as the property of others.
Send a message
Once you are connected to your network service provider, you can send and receive text messages.
You can send a text message to one person at a time. Make sure the person to whom you are sending the
message can accept data messages. Note that you send text messages to phone numbers; you cannot send
a text message to an email address.
To send a text message
1. Click the Messages tab, and then click New. The New Message dialog box appears.
2. Either type the phone number of the recipient in the text box or click the Phone Book button to select
the recipient from the list:
In the Phone Book, type one or several characters of the person's name in the Type Name or
Select from List text box. A list of names with that character sequence displays in the box below.
Slide the scroll bar down to browse through the list. If you find the recipient's name, select it and
click OK.
If your search fails to find the recipient's name and you want to view the entire phone book list,
delete all characters in the Type Name or Select from List text box. The entire list appears in the
box below. Select the recipient's name, and click OK.
3. Type a short note in the Message box, and then click Send Message.
4. At the notification of the successful transmission of your message, click OK.
Note: Messages that are not sent due to transmission errors or a weak transmission signal are filed in your
Outbox so you can resend them later. If the message cannot be sent at this time, you can send it later by
clicking Outbox, and then clicking the Send All button.
*Other names and brands may be claimed as the property of others.
Read messages
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Once you are connected to your network service provider, you can receive text messages. Depending on how
you have set your new message notifications, when you receive a message either you see a "new message"
dialog box, you hear a sound, or both occur.
Like messages in your email Inbox at the office, with text messages, you can reply to them, forward them, or
delete them.
To view messages
1. Click the Messages tab.
2. Click Inbox. A list of messages appears and the messages that are bold indicate you have not read
them.
3. Select the message you want to read. The text of the received message appears below the message
list.
See also:
Reply to a message
Forward a message
Delete a message
*Other names and brands may be claimed as the property of others.
Reply to a message
1. On the Messages tab, select the message you want to reply to.
2. Click Reply. The New Message dialog box appears with the phone number of the sender and a blank
Message text box.
3. Type your reply, and then click Send.
4. At the notification of the successful transmission of your message, click OK.
5. To verify your message was sent, click the Sent folder on the left. A record of your message appears
at the top of the list.
See also:
Forward a message
Delete a message
*Other names and brands may be claimed as the property of others.
Forward a message
1. On the Messages tab, select the folder—Inbox, Outbox, or Sent— that contains the message you want
to forward.
2. Select the message, and click Forward. The New Message dialog box appears with a blank recipient
text box and the text to be forwarded in the Message box below.
3. Either type the phone number of the recipient in the text box or click the Phone Book button to select
the recipient from the list:
In the Phone Book, type one or several characters of the person's name in the Type Name or
Select from List text box. A list of names with that character sequence displays in the box below.
Slide the scroll bar down to browse through the list. If you find the recipient's name, select it and
click OK.
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Text Messages overview
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If your search fails to find the recipient's name and you want to view the entire phone book list,
delete all characters in the Type Name or Select from List text box. The entire list appears in the
box below. Select the recipient's name, and click OK.
4. Type a short note in the Message box, and then click Send.
5. At the notification of the successful transmission of your message, click OK.
Note: Messages that are not sent due to transmission errors or a weak transmission signal are filed in your
Outbox, so you can resend them later. If the message cannot be sent at this time, you can send it later by
clicking Outbox, and then clicking the Send All button.
*Other names and brands may be claimed as the property of others.
Delete a message
1. On the Messages tab, select the message(s) you want to delete.
Tip: To delete multiple messages, press the Ctrl key while you select the messages.
2. Click Delete. The message is removed from the list.
See also:
Reply to a message
Forward a message
*Other names and brands may be claimed as the property of others.
Change the "new message" notifications
1. On the main screen, click Settings.
2. On the Intel
®
PROSet dialog box, click the Messages tab.
3. In the Text Message Notifications section, click Configure.
4. If you want to see a "new message arrived" dialog box, select Yes in the Notification Dialog section.
5. If you want to hear a sound when a new message arrives, select Yes in the Notification Sound section.
You can use the default sound or click Browse to select a different sound.
6. Click OK. Depending on what you set, when a new message arrives you will hear a sound, see a "new
message arrived" dialog box, or both.
7. To close the Intel PROSet dialog box, click OK.
*Other names and brands may be claimed as the property of others.
Subscribe to a broadcast messaging service
If you would like to automatically receive text message alerts, such as stock quotes, weather, or traffic
updates, subscribe to a broadcast messaging service. If you wish to receive a different text message alert,
add the channel number for the message service. If you do not know the channel number, contact your
service provider.
1. On the main screen, click Settings.
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Text Messages overview
2. On the Intel
®
Page 4 of 4
PROSet dialog box, click the Messages tab.
3. In the Cell Broadcast Message Services section, click Configure. The Cell Broadcast Settings dialog
box appears.
4. Select the type of alerts you would like to receive. If you would like to subscribe to a service that is not
listed here, click Add (contact your service provider for the channel number).
5. Click OK.
6. To close the Intel PROSet dialog box, click OK.
*Other names and brands may be claimed as the property of others.
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Phone overview
Page 1 of 5
Phone overview
Once you are connected to your network service provider, use the Phone tab to:
Make and answer local or international phone calls.
Ignore a call and send it directly to voice mail.
Call your voice mail system to listen to your voice mail messages.
Open the Phone Book to store contact information and quickly make calls.
Open the Call History log to view a list of your incoming and outgoing calls.
Mute the microphone on your headset and adjust the headset volume.
See also:
Change your Voice Mail phone number
Customize incoming call notifications
Forward calls to another number
*Other names and brands may be claimed as the property of others.
Make a call
Once you are connected to your network service provider, you can make voice calls.
To make a call
1. Plug your headset into your PC Card, and then put on the headset.
2. Click the Phone tab, and then click the keypad numbers to enter a phone number:
Use the "C" button to clear the last number you entered or hold the "C" button to clear all the
numbers you entered.
To make an international call, click the "+" button, enter the country code, and then enter the
phone number you wish to call. For example, "+1 503 555 4444".
3. Click the dial button (green phone in upper-left corner of the keypad) to dial the number. The status
area indicates that the call is connecting.
Quick-Dialing Tips
Use the keyboard to enter a phone number, and then press Enter.
Use the Backspace key to clear the number(s) you have entered.
To call one of the contacts you have entered in the Phone Book, click Phone Book. Select the phone
number you want to call, and then click Dial.
To redial a phone number or call someone who has called you, click Call History, select the phone
number you want to call, and then click Dial.
See also:
End a call
Adjust the volume during a call
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*Other names and brands may be claimed as the property of others.
Answer or ignore a call
Once you are connected to your network service provider, you can receive voice calls. Depending on how you
have set your incoming call notifications, when you receive a call either you see an "incoming call" dialog box,
you hear a ringing tone, or both occur. If you get the "incoming call" dialog box, a prompt gives you the option
to answer the incoming call or to ignore it. If you ignore a call, it is automatically sent to voice mail.
To answer a call
1. Plug your headset into the PC Card, and then put on the headset.
2. To answer the call, either:
Click Answer in the "Incoming call" notification dialog box.
Click the Phone tab, and then click the answer button (green phone in upper-left corner of the
keypad).
To ignore a call
Click the Phone tab, and then click the end button (red phone in upper-right corner of the keypad). The
call is automatically sent to your voice mail.
See also:
End a call
Customize incoming call notifications
*Other names and brands may be claimed as the property of others.
End a call
Click the Phone tab, and then click the end button (red phone in upper-right corner of the keypad).
*Other names and brands may be claimed as the property of others.
Forward calls to another number
If you are unable to accept a call at this "phone", you can forward your calls to another phone number, such
as your mobile phone.
To forward calls
1. On the main screen, click Settings.
2. On the Intel
®
PROSet dialog box, click the Phone tab.
3. Under Call Forwarding, click Configure. The Call Forwarding dialog box appears.
4. Select Forward my voice calls to this number.
5. Select where you want to forward your calls:
To forward calls to your voice mail, select Provider Voice Mail.
To forward calls to another phone, select This Number, and then enter the phone number to
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which you want to forward all calls.
6. Select when you want to forward your calls:
To always forward your calls to the selected number or voice mail, select Always.
To forward calls when you are not available (the line is busy, the PC card power is off, you do
not answer the call, or you click the End button when a call comes in), select Only if I am
unreachable.
7. Click OK.
8. To close the Intel PROSet dialog box, click OK.
To stop forwarding calls
1. On the main screen, click Settings.
2. On the Intel
®
PROSet dialog box, click the Phone tab.
3. Under Call Forwarding, click Configure.
4. Clear the Forward my voice calls to this number checkbox, then click OK.
5. To close the Intel PROSet dialog box, click OK.
*Other names and brands may be claimed as the property of others.
Adjust the volume or mute the microphone
To adjust the headset volume
1. Click the Phone tab.
2. To increase the volume, drag the Volume slider up; to decrease the volume, drag the slider down.
To mute the headset's microphone so the other person cannot hear you
Click the Phone tab, and then select the Mute check box.
*Other names and brands may be claimed as the property of others.
Change the incoming call notifications
1. On the main screen, click Settings.
2. On the Intel
®
PROSet dialog box, click the Phone tab.
3. In the Ring Indication section, click Configure.
4. If you want to see an "incoming call" dialog box, select Yes in the Notification Dialog section.
5. If you want to hear a ringing sound, select Yes in the Notification Sound section. You can use the
default sound or click Browse to select a different sound.
6. Click OK. Depending on what you set, when a new message arrives you will hear a sound, see a "new
message arrived" dialog box, or both.
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7. To close the Intel PROSet dialog box, click OK.
*Other names and brands may be claimed as the property of others.
Call History overview
Click the Call History button on the Phone tab to:
View a log of your incoming and outgoing voice calls starting with the most recent call. A right arrow
indicates an incoming call and a left arrow indicates an outgoing call.
Check the date and time you received or made a call, and the duration of the call.
Quickly call someone who has called you recently, or quickly call someone who you have called
recently (select the entry, and then click Dial).
Add a person's contact information to the Phone Book.
Delete call history entries from the Call History log.
*Other names and brands may be claimed as the property of others.
View missed calls and your call history log
If you miss a call, as indicated in the status area, you can check the Call History log to see who called you.
You can also see who you have called.
To view the Call History log
1. Click the Phone tab, and then click Call History. The Call History dialog box appears, which lists your
incoming (right arrow) and outgoing (left arrow) calls starting with the most recent first.
2. To close the Call History log, click OK.
See also:
Call History overview
Add a contact to the Phone Book
Delete call history information
*Other names and brands may be claimed as the property of others.
Add a contact from Call History to the Phone Book
1. Click the Phone tab, and then click Call History.
2. In the Call History dialog box, select the name or phone number you want to add to your phone book,
and then click Add to Phone Book.
3. In the Phone Book Entry dialog box, verify the name and number are correct, and then click OK.
*Other names and brands may be claimed as the property of others.
Delete call history information
1. Click the Phone tab, and then click Call History.
2. On the Call History dialog box, select the line items you want to delete. To select multiple line items,
press the Ctrl key while you select the line items.
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Phone overview
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3. Click Delete, and then click OK.
*Other names and brands may be claimed as the property of others.
Voice Mail overview
The voice mail features you have depend on your Network Service Provider. Most service providers give you
the ability to retrieve, delete, save, and forward voice mail. Procedures vary with providers, so follow the
prompts after you access your voice mailbox.
See also:
Call your Voice Mail
Change your Voice Mail phone number
*Other names and brands may be claimed as the property of others.
Call your Voice Mail
Click the Phone tab, and then click Voice Mail.
See also:
Voice Mail overview
Change your Voice Mail phone number
*Other names and brands may be claimed as the property of others.
Change your Voice Mail phone number
1. On the main screen, click Settings.
2. On the Intel
®
PROSet dialog box, click the Providers tab.
3. In the Network Provider section, click Advanced.
4. On the Advanced Provider Settings dialog box, click the Access Numbers tab.
5. In the Voice Mail Access Number text box, enter the number of your voice mailbox, and then click OK.
6. To close the Intel PROSet dialog box, click OK.
*Other names and brands may be claimed as the property of others.
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Phone Book overview
Page 1 of 2
Phone Book overview
Click the Phone Book button on the Messages tab or Phone tab to:
Add contact information for friends, family, business associates and calling cards.
Quickly address text messages or make calls. From the Phone Book, select the contact to whom you
want to send a message or call, and then click Send Message or Dial. If you are on the Messages
tab, a new message opens with the contact's phone number. If you are on the Phone tab, the phone
dials the contact's number.
Edit and delete contact information.
Import contact information from your Microsoft Outlook* Contacts list.
*Other names and brands may be claimed as the property of others.
Add a contact to the Phone Book
The Phone Book automatically displays entries that are stored on your SIM and allows you to add, edit or
delete these entries. The number of entries you can create is limited by the storage capability of your SIM.
Tip: To quickly add contact information to your Phone Book, import your Microsoft Outlook* Contacts list or
add a contact from your Call History log.
To add a contact to the Phone Book
1. On the Phone tab or Messages tab, click Phone Book.
2. In the Phone Book, click New. The New Phone Book Entry dialog box appears.
3. Enter the name and phone number for the contact:
Name—full name or nickname of contact; this name is used to identify the person when they call
you or send you a message.
Phone—contact's phone number with the area code. For example, 503 555 4444. For
international numbers, store the country and city code with the phone number. For example,
+1 503 555 4444.
4. Click OK. The contact appears in the Phone Book.
*Other names and brands may be claimed as the property of others.
Edit a contact in the Phone Book
1. On the Phone tab or Messages tab, click Phone Book.
2. In the Phone Book list, select the record you want to modify.
3. Click Edit.
4. In the Phone Book Entry dialog box, edit the information, and then click OK.
*Other names and brands may be claimed as the property of others.
Delete a contact from the Phone Book
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Phone Book overview
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1. On the Phone tab or Messages tab, click Phone Book.
2. In the Phone Book list, select the record you want to remove.
Important: Make sure you want to delete this record. Once you delete this record, it is gone and you
cannot retrieve the information.
3. Click Delete, and then click Close.
*Other names and brands may be claimed as the property of others.
Import contact information
You do not need to type contact information again if you already have information stored in your Microsoft
Outlook* Contacts list. You can import this data. Once you import the data, it is saved on your SIM .
To import contact information
1. From either the Phone tab or Messages tab, click Phone Book.
2. In the Phone Book, click Import. The Import Phone Book Entries dialog box appears.
3. Select each contact you want to add or select the option to add all, and then click Import. The contacts
you selected appear in your phone book automatically.
*Other names and brands may be claimed as the property of others.
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I inserted the PC Card but the system cannot "detect the device"
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I inserted the PC Card but the system cannot detect the device
Your computer does not detect the GPRS PC Card.
If you have inserted the PC Card into your PC Card slot on your computer, remove it and try inserting it
again. If it still does not detect the card, restart your computer.
If your computer has two PC Card slots, try inserting the card into the other slot.
It is also possible that the system cannot support additional PC Cards. To check to see if this is the
problem:
1. Right-click the My Computer icon on your desktop, and then click Manage.
2. Select Device Manager in the left pane, and then double-click Network Adapters in the right
pane. If there's a yellow exclamation mark next to the GPRS PC Card name, your system may
not be able to support the PC Card. Unplug another PC Card that you are not using, and then
plug in the GPRS card to try again.
Contact your network service provider.
*Other names and brands may be claimed as the property of others.
I cannot connect to the network
If the status area indicates that the network is not available or if "Searching" appears for longer than usual,
you may be outside your network boundaries or you may have a weak signal. The system will continue to try
to connect to the network.
If you are connecting to your network service provider for the first time, contact your service provider to
ensure your account is activated and your PC Card is configured properly.
Make sure the antenna on the PC Card is connected and in an up-right position.
If you have recently traveled from one region to another, for example, Europe to the United States,
manually set your region. (The radio frequency changes to accommodate your new location. The
system automatically detects the correct frequency to use. If you notice that the system is taking longer
than usual to connect to the network, it might help to manually set your region.)
Run the Diagnostics tool to help determine the problem, and then contact your IT support team or your
network service provider. To run diagnostics, click Settings, click the Troubleshooting tab, and then
click Diagnostics.
*Other names and brands may be claimed as the property of others.
I cannot connect to the Internet
To connect to the Internet, GPRS must be available (indicated in status area).
If you are connecting to your network service provider for the first time, contact your service provider to
ensure your account is activated for GPRS and your PC Card is configured properly.
If you are roaming and GPRS is not available, check to see if another service provider has GPRS
available.
Run the Diagnostics tool to help determine the problem, and then contact your IT support team or your
network service provider. To run diagnostics, click Settings, click the Troubleshooting tab, and then
click Diagnostics.
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*Other names and brands may be claimed as the property of others.
I cannot go to an Internet site (browser does not work)
Check your proxy settings in your Internet browser. For more help, contact your IT Support group or your
network service provider.
*Other names and brands may be claimed as the property of others.
My connection is slow
If your connection seems slower than usual, it is most likely because you have a weak signal or
interference from other radio devices. Try moving to another location. For example, if you are in a
building, move closer to a window.
There might be a lot of users on the network, causing a slow connection. Try connecting again later.
Make sure the region setting is correct for the location in which you are using the GPRS PC Card. (The
region determines the frequency the PC Card uses, and if the frequency is not correct, then it may slow
your connection rate.)
*Other names and brands may be claimed as the property of others.
I cannot make a call
If you are connected to your network service provider and you cannot make a call, your Administrator may
have set restrictions on your incoming or outgoing calls. There are several types of restrictions, including no
incoming calls, no outgoing calls, no or limited long-distance calls, and no or limited incoming calls while
roaming.
To check if your calling is restricted
1. On the main screen, click Settings.
2. On the Intel
®
PROSet dialog box, click the Phone tab.
3. In the Restricted Calling section, click Configure. The Restricted Calling dialog box appears.
4. Check your restricted calling options. If you want to change your options, contact your Administrator.
5. To close the Intel PROSet dialog box, click OK.
*Other names and brands may be claimed as the property of others.
GPRS
GPRS, or General Packet Radio Service, is a type of technology (packet-switched) that allows you to
establish a wireless Internet (data) connection at speeds up to 53.6 Kbps. The GPRS technology uses the
GSM infrastructure.
*Other names and brands may be claimed as the property of others.
GSM
GSM (Groupe Speciale Mobile or Global System for Mobile Communications) is a type of technology that is
widely used for mobile communications all over the world. With a GSM connection, you can make and receive
voice calls, and send and receive text messages (SMS). GSM mobile devices (such as phones or PC Cards)
use a SIM to hold subscriber identification and related information. GSM also supports data connections
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(circuit-switched data or CSD) at rates up to 9.6Kbps.
*Other names and brands may be claimed as the property of others.
SIM
The Subscriber Identity Module, or SIM, is the small card that is inserted in your GPRS PC Card. The SIM
stores information, such as your network service provider and contacts. SIMs are also used in other mobile
devices, such as mobile phones.
What do the lights on the PC Card mean?
The GPRS PC Card has a small light on it that changes color and blinks to indicate the status of the PC Card:
None: The PC Card power is off, indicating you are not connected to the network or transmitting radio
signals (safe for air travel).
Blinking Red: The PC Card power is on and searching for your network service provider.
Solid Red: You are connected to your network service provider. You can connect to the Internet, send
and receive text messages, and make and receive voice calls.
Solid Green: You are connected to the Internet.
Blinking Green and Orange: You are transmitting and receiving data over the Internet.
*Other names and brands may be claimed as the property of others.
Connect to your workplace
If you work remotely, you most likely connect to your workplace network through the Internet with VPN (Virtual
Private Network) software or through a dial-up connection using your modem. With your wireless PC Card,
you can continue to use these methods to connect to your workplace.
Dial-up networking may not be available in all areas. A dial-up connection allows you to connect at speeds up
to 9.6 Kbps.
For more information about connecting to your workplace, contact the network administrator at your
workplace.
To connect to your workplace through the Internet with VPN
1. Connect to your network service provider, and then connect to the Internet.
2. Use your VPN software to connect to your workplace as you normally do.
To connect to your workplace with Dial-Up Networking
1. Connect to your network service provider.
2. Click Start > Programs > Accessories > Communications > Network and Dial-up Connections.
The Network and Dial-up Connections dialog box appears.
3. Right-click the Dial-Up Connection icon you have created for calling your workplace, and then click
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Properties. (For more information about Dial-Up Connections and how to configure them, see the
Microsoft Windows* online Help.)
®
4. On the General tab in the Connect Using section, select the check box for the Intel PRO/Wireless
GPRS PC Card modem, and then click OK.
5. To connect to your workplace, double-click the Dial-up Connection icon for your workplace as you
normally do.
*Other names and brands may be claimed as the property of others.
Who can I send text messages to?
You can send text messages to mobile phones and pagers with text messaging capabilities. If you are not
sure whether someone can receive your text message, you can try sending them a message and asking them
if they received it. The person can also check with their service provider to see if they have text messaging
available.
Can I send a text message to someone's email address?
You cannot send text messages to email addresses; you must send text messages to a phone number that
has the capability to receive text messages.
What is my phone number?
®
On the main screen, click Settings. The Intel PROSet dialog box appears. Your phone number is shown on
the General tab. If your phone number does not appear, it means that this information is not stored on your
SIM and therefore cannot be displayed.
To get your phone number, either call your network service provider or use the Intel® PRO/Wireless
Communication Manager software to call another phone near you, such as your mobile phone, that has Caller
ID (the Caller ID should indicate your phone number).
*Other names and brands may be claimed as the property of others.
Make a call
Once you are connected to your network service provider, you can make voice calls.
To make a call
1. Plug your headset into your PC Card, and then put on the headset.
2. Click the Phone tab, and then click the keypad numbers to enter a phone number:
Use the "C" button to clear the last number you entered or hold the "C" button to clear all the
numbers you entered.
To make an international call, click the "+" button, enter the country code, and then enter the
phone number you wish to call. For example, "+1 503 555 4444".
3. Click the dial button (green phone in upper-left corner of the keypad) to dial the number. The status
area indicates that the call is connecting.
Quick-Dialing Tips
Use the keyboard to enter a phone number, and then press Enter.
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Use the Backspace key to clear the number(s) you have entered.
To call one of the contacts you have entered in the Phone Book, click Phone Book. Select the phone
number you want to call, and then click Dial.
To redial a phone number or call someone who has called you, click Call History, select the phone
number you want to call, and then click Dial.
See also:
End a call
Adjust the volume during a call
*Other names and brands may be claimed as the property of others.
No GPRS Card
Your computer does not detect the GPRS PC Card.
If you have inserted the PC Card into your PC Card slot on your computer, remove it and try inserting it
again. If it still does not detect the card, restart your computer.
If your computer has two PC Card slots, try inserting the card into the other slot.
It is also possible that the system cannot support additional PC Cards. To check to see if this is the
problem:
1. Right-click the My Computer icon on your desktop, and then click Manage.
2. Select Device Manager in the left pane, and then double-click Network Adapters in the right
pane. If there's a yellow exclamation mark next to the GPRS PC Card name, your system may
not be able to support the PC Card. Unplug another PC Card that you are not using, and then
plug in the GPRS PC Card to try again.
Contact your network service provider.
GPRS Card Off
The GPRS PC Card power is off, which means you are not connected to the network and you are not
transmitting radio signals. Turn off the PC Card when traveling by airplane.
See also:
Turn on the PC Card power
Searching for Network
The system is trying to connect to your network service provider. If this status information appears for longer
than usual, see I cannot connect to the network.
Network Ready
You are connected to the network service provider. Now you can:
Connect to the Internet or your workplace, so you can check email, surf the Web, and so on. You can
maintain a constant connection at speeds up to 53.6 Kbps.
Send and receive instant text messages just like you can with a pager or mobile phone.
Make and receive voice calls just like you can with a mobile phone.
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Connecting to Internet
The system is trying to connect to the Internet. If this status information appears for longer than usual, see I
cannot connect to the Internet.
Connected to Internet
You are connected to the Internet. Use your regular software to take advantage of your connection. For
example, connect to your workplace, use your Internet browser to surf the Web, or use your email application
to send email.
Roaming
When you travel outside the coverage or home area of your service provider, the system uses another service
provider so you can stay connected to the network.
Reading SIM
Indicates the system is getting information from your SIM card.
Dial-up Port In Use
If you are using the GPRS PC Card's modem device to establish a dial-up connection to the Internet, you
®
cannot use the Intel PRO/Wireless Communication Manager software until you end the dial-up network
connection.
Call Forwarding Active
Your phone is configured to forward all incoming calls to another phone number. To stop forwarding your
calls, see Forward a call to another number.
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