Z Wave B00Q3N4Nt2 Kwikset Smartcode 916 Installation Guide Quick Start ENG Auto Handing NO INCLUSION Production User Manual Smart Code

2017-03-24

User Manual: Z-Wave B00Q3N4Nt2 Kwikset Smartcode 916 Installation Guide B00Q3N4NT2_Kwikset_SmartCode_916_Installation_Guide 173 docs

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61026 / 03

1

Parts in the Box

ENGLISH

Latches and Strike

Exterior Assembly

B

1-3/8" — 1-3/4"
35 mm — 44 mm

D
M

J

E
A2

N
G

4

B

Hold the latch in front of the
door hole, with the latch face
flush against the door edge.

If the latch holes are
centered in the door hole, no
adjustment is required.
Proceed to step 4.
If the latch holes are NOT
centered, adjust latch. See
“Latch Adjustment.”

1"
25 mm

Additional door preparation may be
required for doors with 1-1/2" (38 mm)
holes. Consult the drilling instructions
at www.kwikset.com/doorprep.

P

H

Kwikset
1-866-863-6584
www.kwikset.com

Adjust the backset of latch (if needed)

A / A2

K

If needed, please contact
Kwikset to order a drive-in
latch for your lock.

Use and programming
instructions are located on the
reverse side of this document.

Additional Tools (depending on application)

3

2-1/8"
1-1/2"
or
54 mm
38 mm

F

Required Tools

A

2-3/8" (60 mm)
or
2-3/4" (70 mm)

L

Installation Guide

Extend latch bolt

Interior Assembly

C
A

2

Check dimensions

Q

R

5

Install latch

For doors with chiseled edge

6

Prepare exterior keypad
A

For doors with 2-1/8" (54 mm) holes

For doors without chiseled edge

Install keypad and mounting plate

Install“F”
2-1/8"

C

Locate screws
(Q) and keep
them within
reach.

E

54 mm

B

A

F
A / A2
B

For doors with 1-1/2" (38 mm) holes
D

Discard “F”

A

38 mm

C

8

Disassemble interior assembly and load battery pack

A

B

C

M

M

9
B

K

Tighten
screws
evenly

J

A

align

Q (2x)

Install battery pack and perform door handing process

Make sure the door is open, and
insert the battery pack.

B

After a few seconds, the latch bolt will retract and extend on its own to learn the orientation of
the door. This is called the door handing process, and it is crucial to lock operation.

K

Once the door handing process is complete, the
touchscreen will indicate success or failure:

C

If the touchscreen indicates a failure, attempt
this procedure again.
If the door handing process is still unsuccessful
after a second attempt, consult the online
Troubleshooting Guide, available on the SmartCode
916 product page of www.kwikset.com.

K

Make sure
turnpiece is in the
vertical position.

Ensure tight cable
connection.

L

AA

C

L

D

4x

L

K

Ensure correct polarity. For best
results, use new, non-rechargeable
Alkaline batteries only.

Alarm will sound if
battery is installed
before cable is
connected.

11

Install strike

12

Program the lock

Install the battery cover and re-key the lock

A

B

B

Programming
instructions are
located on the
reverse side of
this document.

K

Template

C
If your door requires drilling, cut out the template and place it on the exterior side of the door.
Complete door drilling instructions are available at www.kwikset.com/doorprep.

R

G

Edge

ball tip

P (3x)

D (2x)

Failure:
flashing
“X” pattern

Success:
flashing checkmark
symbol and single
column of digits

N (2x)

Do not install
battery pack yet!

M

Keep “R” in a safe place, as you will
need it to access the back panel for
additional programming.

If needed, re-key the lock to
work with your existing key.
See the supplied SmartKey
Re-key instructions for
more information.
Make sure the door is open
and switch #2 (Auto-Lock)
is in the OFF position during
re-keying procedure.
If desired, switch #2 can be
turned back on after
re-keying is complete.

1-3/8" (35 mm)

E

Lay excess cable flat inside the
bottom of the interior housing.

Face

Fold

Centerline
1-3/4" (44 mm)

D

10

Insert key and test latch. If
latch does not extend or
retract smoothly, adjust
screws (Q).
Remove key when finished
and make sure the latch
bolt is fully extended.

Q

D

Install interior assembly

A
Make sure
turnpiece shaft is
rotated as shown.

wood
block

J

H

E

Keep parallel to
edge of door

F

1-1/2"

C (2x)

180°

7

Cable goes
underneath
latch

Q (2x)

Latch Adjustment (only if needed)

Route cable
through
center hole,
then push
cable into
bottom
hole.

E

A2

Support exterior assembly during
mounting plate installation.

2-3/8" (60 mm)
2-3/4" (70 mm)
Backset

61026 / 03

A

B

SmartCode at a Glance

Activating the Screen

Interior (cover removed)

ENGLISH

Exterior

C

Normal Operation
Normal Operation

Option 1
Touch screen with
palm or back of hand
until digits illuminate.

Locking the Door

Option 2
Touch lower left area of screen
(where checkmark is located)
until digits illuminate.

Option 3
Touch screen with
three or more fingers
until digits illuminate.

Lock Inclusion

Checkmark
symbol

Switches
Status
LED

1-866-863-6584
www.kwikset.com
SmartKey
tool hole

Troubleshooting and FAQs are
available on the SmartCode 916
product page online at
www.kwikset.com.

D
a

If Inclusion is unsuccessful, perform the Exclusion
process. Then repeat the Inclusion process. If
Inclusion is still unsuccessful, consult the online
Troubleshooting Guide, available on the SmartCode
916 page of www.kwikset.com.

Program
button

Lock
symbol

Keyway

Turnpiece
shaft

Installation instructions are
located on the reverse side
of this document.

Note: When the cover is removed, the
turnpiece shaft can be used to
manually lock and unlock the door.

Inclusion

Exclusion

Z-Wave

Press button “A” once.

Press button “A” once.

ZigBee

Press button “A” four times.

Press button “B” nine times.

Inclusion Troubleshooting

User Guide
Kwikset

System

Initiate the Inclusion process at your ZigBee or
Z-Wave controller. Refer to your control system
instructions for more information.

Button “B”

Button “A”

Use the chart to determine which button to press during Inclusion and Exclusion.

“Inclusion” refers to the process in which the lock
is added to a Z-Wave or ZigBee controller.

1 Activate the screen.
2 Press Lock symbol.
Note: If no user codes are programmed, the
door cannot be locked via touchscreen.

Back
panel
Touchscreen

Z-Wave & ZigBee Systems

SecureScreen™

Unlocking the Door
1 Activate the screen.
2 If SecureScreen™ is enabled, touch the random digits that appear.
3 Enter user code.

SecureScreen is an added-security feature that
displays random digits before you enter a user code to
unlock the door. This feature ensures that there are
fingerprints on all digits so that codes cannot be
identified by examining the touchscreen for fingerprints.

Lock Exclusion
“Exclusion” refers to the process in which the lock
is removed from a Z-Wave or ZigBee controller.
Initiate the Exclusion process at your Z-Wave or
ZigBee controller. Refer to your control system
instructions for more information.

If desired, this feature can be
disabled by turning switch #4
to the off position.

If you press the wrong digit while entering a user code, you can press the Lock symbol
once to clear the digits entered previously and immediately restart the code entry process.

System Notes
Z-Wave

ZigBee

In order to fully utilize this product, you must have a
Z-Wave controller compatible with door locks. Z-Wave is
a “Wireless mesh network,” and results may vary based
on building construction and communication path, with
35 feet+ being typical installed distance from network
controller. It may be necessary to install additional Z-Wave
beaming capable devices that can serve as repeaters to
enhance the communication path between the lock and
controller for a more robust Z-Wave network.

ZigBee is a “Wireless mesh network,” and results may
vary based on building construction and communication
path, with 35+ feet being typical installed distance in a
standard home environment and 250 feet+ when the
lock has a clear line of sight with the network controller. It
may be necessary to install additional ZigBee devices to
enhance the communication path between the lock and
controller for a more robust ZigBee network.

Programming Codes

Programming Information

b

d

Enabling and Adding a Mastercode (Optional for Enhanced Security)
User codes can be programmed with or without a mastercode. Using a mastercode is an optional,
added-security measure. It is not enabled by default. A mastercode is used to add and delete user codes,
but it cannot unlock the door (unless the same code is programmed as a user code, though this is not
recommended). The mastercode must be 4-8 digits.

It is recommended that you add and delete
all user codes through your Z-Wave or
ZigBee control system. If your system does
not allow this, the following sections will
provide instructions for how to add and
delete codes at the lock.

1 Keep door open.

2 Press Checkmark
symbol once.

Press and HOLD
Program button
until Checkmark
symbol illuminates
(about 5 seconds).

3 Enter new
mastercode.

Mastercode NOT enabled:

Press Program
button once.

1 Keep door open. Press
Program button once.

Press Program
button once.

5 Re-enter
mastercode.

6 Press Lock
symbol once.

IF UNSUCCESSFUL
Make sure the mastercode has
not been programmed already.
Attempt this procedure again,
making sure to enter the same
new mastercode in
steps 3 and 5.

Programming Behavior
Successful Programming
The Checkmark symbol will illuminate and
you will hear one beep*.

3 Enter new USER code.

If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.

c

2 Press Checkmark
symbol once.

Press and HOLD
Program button
until Checkmark
symbol illuminates
(about 5 seconds).

Unsuccessful Programming
The “X” pattern will flash three times, and
you will hear three beeps*.

3 Press Lock
symbol once.

4 Enter USER code.

5 Enter new USER code.

5 Press Lock
symbol
once.

6 Press “9” six times.

7 Press Lock symbol once.

8 Press “9” six times.

5 Press Lock
symbol once.

6 Enter USER code.

7 Press Lock
symbol once.
6 Re-enter USER
code.

IF UNSUCCESSFUL

Make sure the user code not a duplicate and that it is
between 4 and 8 digits during your next attempt.

“X” pattern

Programming Timeout
If the screen is not pressed for 20
seconds, the system will time out
(indicated by three beeps* and the “X”
pattern flashing three times), and you will
need to restart the procedure.

5 Press Lock symbol once.

8 Re-enter USER
code.

IF UNSUCCESSFUL

5 Press Lock
symbol once.

4 Enter MASTERCODE
(the code that was
enabled in section b)

(the code that was
enabled in section b)

4 Press Lock
symbol once.

6 Press Lock
symbol once.

4 Enter mastercode.

3 Press Lock symbol once.
4 Enter MASTERCODE

4 Press Lock
button once.

Disabling and Deleting the Mastercode
1 Keep door open.

3 Press Lock
symbol once.

(the code that was
enabled in section b)

Make sure switch #3 is on, and
then press the Program button
once. If you immediately hear
five beeps and see the
Checkmark flash five times, the
mastercode is enabled.

You will hear five beeps and the
checkmark will flash five times.

3 Press Lock
symbol once.

3 Enter MASTERCODE

TEST

Press Program
button once.

2 Press Checkmark
symbol once.

2 Press Checkmark
symbol once.

2 Press Checkmark symbol once.

1 Keep door open.

You will hear five beeps and the
checkmark will flash five times.

2 Press Checkmark
symbol once.

Each user code must be a unique code
between 4 and 8 digits, depending on your
control system. A total of 30 user codes
may be programmed.

Deleting All User Codes
This procedure can only be performed if the mastercode is enabled.
Note: The Auto-Lock feature (switch #2) will be disabled if all codes are deleted.

Mastercode enabled:

1 Keep door open.

You will hear five beeps and the
checkmark will flash five times.

f

Deleting a Single User Code

Mastercode NOT enabled:

2 Press Checkmark
symbol once.

User Codes Requirements

Checkmark
symbol

Mastercode enabled:
1 Keep door open. Press
Program button once.

1 Keep door open.

4 Press Lock
symbol once.

e

Adding User Codes

6 Re-enter
mastercode.

7 Press Lock
symbol once.

IF UNSUCCESSFUL

TEST

Make sure the
mastercode has been
enabled before trying
to disable it. Attempt
this procedure again,
making sure to enter
the same mastercode
in steps 4 and 6.

Make sure the lock has room for an additional code. If
all user code positions are filled, delete a code to make
room for this one.

Make sure switch #3 is
on, and then press the
Program button once. If
you don’t immediately
hear five beeps and see
the Checkmark flash
five times, the
mastercode is disabled.

7 Press Lock
symbol once.

Make sure the user code not a duplicate and that it is
between 4 and 8 digits during your next attempt.

IF UNSUCCESSFUL

Make sure to enter a valid mastercode
in step 4 during your next attempt.

Make sure the lock has room for an additional code. If
all user code positions are filled, delete a code to make
room for this one.
Make sure to enter a valid mastercode in step 3.

IF UNSUCCESSFUL

IF UNSUCCESSFUL

Make sure to enter the same valid code in steps 4
and 6.

Make sure to enter the same valid code in steps 6
and 8. Make sure to enter a valid mastercode in
step 4.

TEST CODE

TEST CODE
While the door is open and locked, test the user code
to make sure it unlocks the door.

9 Press Lock symbol once.

9 Press Lock
symbol once.

TEST CODE

While the door is open and unlocked,
press the Lock symbol. If the latch bolt
does not extend to lock, then all codes
have been successfully deleted.

TEST CODE

While the door is open and locked, test the user code
to make sure it unlocks the door.

While the door is open and locked, test the user code
to make sure it no longer unlocks the door.

If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.

TEST CODE
While the door is open and locked, test the user code
to make sure it no longer unlocks the door.

If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.
If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.

If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.

*Beeping sound will only be heard if
switch #3 is on.

E

Regulatory Compliance

This product complies with standards
established by the following regulatory bodies:
•
•

Federal Communications Commission
(FCC)
Industry Canada

•

This device complies with Part 15 of the FCC
Rules. Operation is subject to the following
two conditions:
( 1 ) this device may not cause harmful
interference, and
( 2 ) this device must accept any interference
received, including interference that may
cause undesired operation.

•
•

•

Reorient or relocate the receiving
antenna.
Increase the separation between the
equipment and receiver.
Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced
radio/TV technician for help.

IMPORTANT! Changes or modifications not
expressly approved by the manufacturer
could void the user’s authority to operate the
equipment.

Industry Canada
This device complies with Industry Canada
licence-exempt RSS standard(s). Operation is
subject to the following two conditions: ( 1 ) this
device may not cause interference, and ( 2 ) this
device must accept any interference, including
interference that may cause undesired operation
of the device.

Display
ON

Alert
“X” pattern flashes one time
with one beep*.

OFF
Status LED

1

2

3

“X” pattern flashes three
times with three beeps*.

4

Function

1

Door lock status LED blinks every 6
seconds

2

Lock automatically re-locks door 30
seconds after unlocking. Disabled if no
codes are programmed.

3

Audio

4

SecureScreen feature displays random
digits to be pressed before entering
user code. This added-security feature
ensures that there are fingerprints on all
digits so that codes cannot be identified
by examining the touchscreen for
fingerprints.

Reason

1 Remove battery pack.
One incorrect code entered.

Re-enter code.

No user code
programmed.

Program at least one
user code.

Programming timeout after
20 seconds.

Blinking
green
Blinking
amber
Blinking
Red

Lock Status
Unlocked

Locked
N/A

Low battery

A factory reset will delete all codes associated with the lock.

Three incorrect codes
entered within one minute.

Re-enter code after 60
second touchscreen
lockout.

Checkmark and lock symbols
flash simultaneously five
times with five beeps*.

Low battery.

Replace batteries.

Checkmark and lock symbols
alternate flashing five times
with five beeps*.

Door jammed while
attempting to lock.

Manually re-lock door. If
needed, reposition strike.

Lock beeps continuously.

Interior assembly is
disconnected from exterior.

Remove battery pack,
reconnect the interior to
the exterior, then replace
battery pack.

2 Press and HOLD the

1 Remove battery pack.

Program button
while reinserting
the battery pack.

3 Press the Program
button once more.

4 The latch bolt

3 Press the Program button once
more. The status LED will flash
green and red several times.

will extend and
retract to learn
the orientation
of the door.

Success

2 Press and HOLD the
Program button while
reinserting the
battery pack.
Keep holding the
button for 30 seconds
until the lock beeps
and the status LED
flashes red.

Release button once
battery pack is
installed. The status
LED will flash red
and green.

Attempt programming
procedure again.

“X” pattern flashes 15 times
with 15 beeps*

*Beeping sound will only be heard if switch #3 is on.

I

Factory Reset

Solution

Unsuccessful programming.

Color

H

Manual Door Handing

If needed, the door handing process can be initiated manually.
This is useful if the lock is being moved to a different door.

System Alerts

Switches

Switch

G

Switches, Status LED Colors, and System Alerts

does cause harmful interference to radio or
television reception, which can be determined
by turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the following
measures:

FCC

This equipment has been tested and found
to comply with the limits for a Class B
digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is
no guarantee that interference will not occur
in a particular installation. If this equipment

F

Failure

If the touchscreen indicates
a failure, see the online
Troubleshooting guide.

4 After a few
seconds, the lock
will initiate the
door handing
process, and the
latch bolt will
extend and
retract to learn
the orientation of
the door.

Status
LED

5 Perform the
Inclusion
process again
to add the lock
back into your
network and
controller.

Important Safeguards

1.

Read all instructions in their entirety.

2.

Familiarize yourself with all warning and caution statements.

3.

Remind all family members of safety precautions.

4.

Restrict access to your lock’s back panel and routinely check your
settings to ensure they have not been altered without your knowledge.

5.

Protect your user codes and mastercode.

6.

Dispose of used batteries according to local laws and regulations.

7.

For added security, turn on switch #4.
CAUTION: Prevent unauthorized entry. Since anyone with access to the
back panel can change the user codes, you must restrict access to the
back panel and routinely check the user codes to ensure they have not
been altered without your knowledge. The use of a mastercode can help
protect your system’s settings.
WARNING: This Manufacturer advises that no lock can provide complete
security by itself. This lock may be defeated by forcible or technical
means, or evaded by entry elsewhere on the property. No lock can
substitute for caution, awareness of your environment, and common
sense. Builder’s hardware is available in multiple performance grades
to suit the application. In order to enhance security and reduce risk, you
should consult a qualified locksmith or other security professional.

©2014 Kwikset Corporation



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