ZTE ZXV10B860H RichMedia Box User Manual ZXV10 B600

ZTE Corporation RichMedia Box ZXV10 B600

Users Manual

ZXV10 B860H RichMedia Box User Guide ___________________________________ ZTE CORPORATION ZTE Plaza, Hi-Tech Park, Nanshan District, Shenzhen, Guangdong, P.R.China Postcode:518057 Tel: +86-755-26771900 Fax: +86-755-26770801 URL: http://support.zte.com.cn E-mail: 800@zte.com.cn
LEGAL INFORMATION Copyright © 2018 ZTE CORPORATION. The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations. All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION or of their respective owners. This document is provided “as is”, and all express, implied, or statutory warranties, representations or conditions are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the information contained herein. ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject matter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter herein. ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice. Users may visit the ZTE technical support website http://support.zte.com.cn to inquire for related information. The ultimate right to interpret this product resides in ZTE CORPORATION. History Revision Revision No. Revision Date Revision Reason R1.0 2018-01-08 First edition Serial No.: SJ-20171111170719-001
Content Chapter 1 Safety Instructions ............................................... 1 Chapter 2 Packing List ......................................................... 3 Chapter 3 Panels ................................................................. 4 3.1 Front Panel .......................................................................................... 4 3.2 Rear Panel ........................................................................................... 5 3.3 Panel ................................................................................................... 5 Chapter 4 Connecting Up .................................................... 6 4.1 Connecting Network ............................................................................ 6 4.2 Video and Audio Connections ............................................................. 6 4.3 Power ON ............................................................................................ 8 4.4 Upgrade ............................................................................................... 8 Chapter 5 Remote Control ................................................... 9 Chapter 6 Operation Guide ................................................ 10 Chapter 7 Troubleshooting ................................................ 12 Chapter 8 Technical Specification ..................................... 14
1 Chapter 1 Safety Instructions Special Note • Remove the plastic covering before using the Set-Top Box to provide normal ventilation. • Use the power adapter provided with the Set-Top Box. Important Safety Instructions • Ensure that the electric voltage meets the device requirements. Check the cables periodically, replace any damaged cables immediately. • To prevent electric shock, do not remove cover. There are no user serviceable parts inside. Refer servicing to qualified service. • Do not use this apparatus near water. • Clean with only dry cloth. • Place the device on a flat surface. Do not place any heavy objects on the device. • Do not block any ventilation openings. Install according to the manufacturer’s instructions. • Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. • Only use attachments/accessories specified by the manufacturer. • Power off and pull out the power plug if the device will not be used for a long time and during lightning storms. • After power off, wait at least 15 seconds between power off and next power-on. • For the adapter, the socket-outlet shall be installed near the adapter and shall be easily accessible. Service Do not disassemble the device. Contact the service provider if the following problems occur: • The power cable or power socket is damaged.
2 • There is any liquid leaks into the device. • Fails to run normally even after following the instructions. • The device is physically damaged. FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. (Example- use only shielded interface cables when connecting to computer or peripheral devices). FCC Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution! Any changes or modifications not expressly approved by the party responsible for
3 compliance could void the user's authority to operate the equipment. Chapter 2 Packing List Quantity Item Remarks 1 Set-Top Box (STB) 1 Remote control 2 AAA battery 1 HDMI cable 1 MINI-AV cable 1 Ethernet network cable 1 Power adapter - 1 User Guide - 1 Qualification Certificate/ WARRANTY -
4 Notes: This packing list is for reference only. The items actually delivered depend on the companion packing list of the STB. Contact the provider immediately if parts are missing or damaged. Keep all packaging and available components for return purposes. Chapter 3 Panels 3.1 Front Panel Key Name Description 1 Power switch Press it to turn on/turn off STB. 2 Power indicator Red: STB is in standby state. Green: STB is running normally. Not lit: STB is not powered on.
5 3.2 Rear Panel Key Name Description 1 WAN 10/100M Base-T RJ45 self-adaptive Ethernet interface. 2 HDMI HDMI output interface. 3 AV Audio and composite video output interface. 4 TF TF card interface. 5 DC+12V Power input socket, +12 V DC power adapter provided. Consult technical personnel before using other types of power adapter. 3.3 Panel Key Name Description 1 USB1/2 USB interface.
6 Chapter 4 Connecting Up 4.1 Connecting Network This section introduces the network connection methods for STB. Select one method to connect according to the on-site conditions. Phone socket xDSL Modem STB TVTelephone line Network cable Video/audio cableWAN interface STBNetwork interface TVNetwork cable Video/audio cableWAN interfaceNetwork cableLAN STB TVVideo/audio cableAP 4.2 Video and Audio Connections Steps  Connecting Standard Definition Interface 1. Connect the R and L interfaces on the TV to the corresponding interfaces with the AV cables. 2. Connect the AV interface on STB to video input interface of TV with the AV
7 cable (yellow), as shown in the follow figure.  Connecting High Definition Interface Connect the HDMI interface on STB to the corresponding interface on TV with the HDMI cable, as shown in the follow figure. —END OF STEPS—
8 4.3 Power ON Steps 1. Ensure that all cables are connected correctly. 2. Install the power cable to STB using the power adapter and to AC power source. 3. Ensure that all other devices are plugged in and receiving power. 4. Turn on the TV. —END OF STEPS— 4.4 Upgrade The STB can connect to the server on each power-on and check whether an upgrade is required. If so, the upgrade starts at once, which normally takes three to five minutes. Do not perform any operations during this period.
9 Chapter 5 Remote Control Switch between the standby and working state Turn on/off the soundVolume down Volume upOK button: for confirmation of inputsDirection selection/Fast forward/Fast backwardOptionReturn to the previous menu, or cancel the program informationEnter the numberIndicator lightDeleteVoIce InputEnter the homepageMicrophoneDisplay current channel or program information Pause or continue playing the programEnter the setting pageGuideChange the input method
10 Notes: • The remote control provided depends on the IPTV service provider. The appearance of remote control shown is for reference only. • The remote control is powered by two AAA batteries. Insert two AAA batteries into the remote control according to the polarity instruction displayed on it. • The remote control works on the infrared mode by default. When the Bluetooth pairing is successful, the infrared function will be closed. • When the infrared function works, point the front part of the remote control to the infrared receiving area on the STB during the operation. Chapter 6 Operation Guide Common Operations Switch between the standby and working state. Press the key on the remote control to enter the Launcher homepage. Press direction keys (up, down, left, and right) on the remote control to select an EPG item (such as button, text box and column). Press OK key to confirm the selection. Volume Operations  Press key once to turn the sound off.  Press key again to turn the sound back on. Lower the audio volume of STB.
11 Raise the audio volume of STB. Long press button, open voice pickup, light bright long, loose the key to close the pickup and light off. Controlling Program Playing  Press key to pause the program.  Press key again to resume the program. Return to the previous menu, or cancel the program information. Display current channel or program information. Input Operation Change the input method. Pairing operation Press the + button for 3 seconds, start the match. The remote control indicator light need continued rapid flashing 30 s，After 30S the indicator light goes out to exit the pairing mode; Press the + button for 5 seconds, clear the pairing information. Sleep mode and wake up  Without any operation for 5 seconds, enter to sleep mode.  Under sleep mode, press any button to wake up.
12 Chapter 7 Troubleshooting Problem Possible Cause Solution The indicator is not lit after switching on the STB. The power adapter has not been connected. Connect the power adapter. The power adapter is damaged. Consult the service provider and replace power adapter with a new one. The power outlet has no power. Check and ensure the power outlet has power. User cannot connect to the EPG homepage. The network cable has not been connected properly. Connect the network cable properly or replace it with a new cable. The service network fails. Wait for service to be restored or consult the service provider. The network configuration is not correct. Configure the network parameters again. No image on the TV screen. The STB is in standby. Turn on STB by pressing the key on the remote control. The video cable has not been connected properly. Reconnect video cable. The video input source of the TV has been set incorrectly. Switch the system mode of the TV until the EPG page is shown on the TV. No sound from the speaker. The STB is in standby. Turn on STB by pressing key on the remote control.
13 Problem Possible Cause Solution The audio cable has not been connected properly. Reconnect audio cable. STB or TV is muted, or the volume has been turned all the way down. Press key on the remote control, or increase the volume of the STB or TV. The remote control fails. The remote control is physically damaged. Change a new Bluetooth remote control. The Bluetooth pairing fails. Press and at the same time for 3 seconds, start pairing. There is no battery in the remote control, or the batteries are installed backwards. Install the batteries correctly. The batteries are dead. Replace the batteries. TV cannot receive instructions from remote control. Use the remote control closer to STB, remove any obstacles between the remote control and STB, or check Bluetooth pairing of the remote control. Other problems - Restart STB or call the customer service hotline.
14 Chapter 8 Technical Specification Compliant Standard GB4943.1-2011, GB9254-2008, and YD/T993-1998 Power Adapter Input: 100 V ~ 240 V, 50 Hz ~ 60 Hz Output: +12.0 V DC Environment Requirement Working environment temperature: +32 ℉ ( 0 ℃ ) ~ +104 ℉ ( +40 ℃ ) Working environment humidity: 5% ~ 95% Protocol TCP/IP, HTML 4.0, HTTP 1.1/JavaScript 1.5, NTP, FTP, HTTPS/SSL2.0/3.0, RTSP, RTP, RTCP, and HLS Video Supports PAL, NTSC, 720p, 1080i, 1080p, and 4K Format: 4:3/16:9 Receiving bit rate range: 200 kbps ~ 40 Mbps Resolution: 720 × 576/PAL, 720 × 480/NTSC, 1280 × 720 /720p, 1920 × 1080 /1080i, 1920 × 1080 /1080p, and 3840×2160/4K Access Mode Supports DHCP, LAN, PPPoE, and WLAN access Supports IEEE 802.11 b/g/n/ac, and IPv4/IPv6 Dimension 100 mm × 100mm × 23 mm (Length × Width × Height ) Weight 0.2 kg HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories. Notes: All specifications are subject to the actual product.

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