user manual
ZXWL W822E Wireless Access Point User Manual Version: V1.0 ZTE CORPORATION NO. 55, Hi-tech Road South, ShenZhen, P.R.China Postcode: 518057 Tel: (86) 755 26771900 Fax: (86) 755 26770801 URL: http://ensupport.zte.com.cn E-mail: support@zte.com.cn LEGAL INFORMATION Copyright © 2010 ZTE CORPORATION. The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual conidentiality obligations. All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION or of their respective owners. This document is provided “as is”, and all express, implied, or statutory warranties, representations or conditions are disclaimed, including without limitation any implied warranty of merchantability, itness for a particular purpose, title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the information contained herein. ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject matter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter herein. ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice. Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information. The ultimate right to interpret this product resides in ZTE CORPORATION. Revision History Revision No. Revision Date Revision Reason R1.0 2013-08-08 First edition Serial Number: SJ-20130807102306-001 Publishing Date: 2013-08-08(R1.0) Contents Chapter 1 Safety Precautions.................................................................... 1-1 Chapter 2 Product Description.................................................................. 2-1 Chapter 3 Power Supply ............................................................................ 3-1 Chapter 4 Antenna Installation.................................................................. 4-1 Chapter 5 Installation ................................................................................. 5-1 Chapter 6 Fat AP Commissioning Instruction ......................................... 6-1 Chapter 7 Fit AP Commissioning Instruction .......................................... 7-1 Appendix A Q&A....................................................................................... A -1 Chapter 1 Safety Precautions Installation Use the power adapter attached to the ZXWL W822E. Any other power adapter may damage the device or make it fail to operate properly. Ensure that the power outlet and the cable can sustain the load. An overloaded outlet and damaged cable may result in an electric shock or a ire. Check the cable periodically. If it is damaged, replace it immediately. Ensure that the device is installed in an environment that is well ventilated, and ensure that the device vents are not blocked. Ensure that the device is away from a heat source or a high temperature area, and the device is not exposed to direct sunlight. Ensure that the device is away from a humid area. Place the device on a stable surface. Usage When you stop using this device or need to clean it, turn off the device and remove the power cable. Note that the power adapter may be hot. After you power off the device, wait at least 15 seconds before you power it on again. If you will not use the device for a long period, remove the power cable to avoid damage caused by lightening or voltage and power surges. Service Do not disassemble the device or open the enclosure. Do not try to repair the device. The violation may void your warranty. In the following cases, contact ZTE after-sale personnel: The power cable or plug is damaged. Liquid has fallen into the device. The device was soaked by rain or other liquids. The device does not operate properly when you operate it as instructed. The enclosure is damaged because of falling or hitting. The indicators do not lash normally. 1-1 SJ-20130807102306-001 ZTE Proprietary and Confidential Chapter 2 Product Description Overview The ZXWL W822E broadband wireless access product is an indoor dual-frequency it-fat integrated AP. It can operation in 2.4 GHz and 5 GHz frequencies. The 2.4 GHz frequency is used for wireless coverage. The 5 GHz frequency is used for wireless coverage and wireless bridging. The ZXWL W822E has two models, W822E and W822Ei. The W822E uses an external antenna and the W822Ei uses an internal antenna. The ZXWL W822E has the following features: Supports 12 V DC power supply and PoE/PoE+ power supply. Supports MIMO 3x3. Each frequency band supports up to 450 Mbps rates. Provides two 10 M/100 M/1000 M auto-sensing electric Ethernet ports and supports automatic detection of network cable connections through MDI/MDI-X. Supports desktop, wall, and ceiling mount modes. Based on the Uniied ZTE CSP Platform, which enables the ZXWL W822E to easily switch between it and fat AP modes and provide a reliable and managable carrier-class WLAN network. Complies with the IEEE 802.11a, 802.11b, 802.11g, and 802.11n standards and uses the OFDM technology. With the high transmission rate, high receiving sensitivity, and long transmission distance features, it is suitable for deployment in WLAN hotspots to provide WLAN access for users and to offer superb wireless access solutions for basic telecom operators, ISPs and industrial enterprises. Supports multiple security encryption mechanisms and rights management to protect WLAN security. Figure 1 shows the external view of the ZXWL W822E. 2-1 SJ-20130807102306-001 ZTE Proprietary and Confidential ZXWL W822E Wireless Access Point User Manual Figure 1 External View LED Indicators The ZXWL W822E LED indicators are located on the top of the AP. For a description of the LED indicators, refer to Table 1. Table 1 LED Indicators Indicator RUN 2.4 G 5G ETH1 ETH2 Status Description Flashing slowly The device is powered on and not registered to the AC. Flashing fast The device is being started or the software is being updated. ON The AP is registered to the AC. ON The 2.4 G frequency WLAN function is enabled. Flashing Data is being transmitted. OFF The 2.4 G frequency WLAN function is disabled or faulty. ON The 5 G frequency WLAN function is enabled. Flashing Data is being transmitted. OFF The 5 G frequency WLAN function is disabled or faulty. ON Ethernet port 1 is connected properly. Flashing Data is being transmitted through Ethernet port 1. OFF Ethernet port 1 is not used for fails to operate properly. ON Ethernet port 2 is connected properly. Flashing Data is being transmitted through Ethernet port 2. OFF Ethernet port 2 is not used for fails to operate properly. 1. Flashing slowly: ON for 500 ms and OFF for 500 ms 2. Flashing quickly: ON for 100 ms and OFF for 100 ms 3. Flashing: ON for 900 ms and OFF for 100 ms 2-2 SJ-20130807102306-001 ZTE Proprietary and Confidential Chapter 2 Product Description Interface Descriptions Figure 2 shows the external interfaces of the ZXWL W822E. Figure 2 External Interfaces For a description of the external interfaces, refer to Table 2. Table 2 Description of the External Interfaces Interface Description ETH1/PoE through an RJ-45 cable. Provides 802.3at PoE+ 48 V/0.83 A power supply. Connected to the network port of a PC or another network device ETH2 through an RJ-45 cable. RESET DC12V Connected to the network port of a PC or another network device Used to cascade multiple APs. Press and hold this button for five seconds to restore the settings to the defaults. After the restoration, the device is restarted. Power port, used to connect to the power adapter. The input power must be DC +12 V/2 A. Technical Speciications Table 3 shows the technical speciications of the ZXWL W822E. Table 3 Technical Speciications Item Specification Dimensions (L×W×H) 188 mm × 188 mm × 45 mm Weight 0.75 kg Power supply mode 802.3at PoE+ 48 V/0.83 A power supply. 12 V/2 A DC power supply. Maximum power consumption 20 W Operation temperature –10℃ to 55℃ Operation humidity 5% to 95% IP protection level IP41 2-3 SJ-20130807102306-001 ZTE Proprietary and Confidential Chapter 3 Power Supply The ZXWL W822E supports the following power supply methods. You can use any of the method based on your needs. Power the device through the attached external power adapter, see Figure 3. Figure 3 Powering the ZXWL W822E through the Power Adapter If the switch does not support PoE power supply, the remote 48 V Ethernet power supply through the standard PoE module is used, see Figure 4. 3-1 SJ-20130807102306-001 ZTE Proprietary and Confidential ZXWL W822E Wireless Access Point User Manual Figure 4 Powering the ZXWL W822E through the Standard PoE Module Power the device through the switch that supports the standard PoE module, see Figure 5. Figure 5 Powering the ZXWL W822E through a PoE Switch 3-2 SJ-20130807102306-001 ZTE Proprietary and Confidential Chapter 4 Antenna Installation To install the antenna, perform the following steps: 1. Put the antenna into the protective sheath. Figure 6 Antenna Installation (one) 2. Connect the antenna to the 2.5 G or 5 G antenna interface and tighten it clockwise. Figure 7 Antenna Installation (two) 3. Put the protective sheath near the device shell. 4-1 SJ-20130807102306-001 ZTE Proprietary and Confidential ZXWL W822E Wireless Access Point User Manual Figure 8 Antenna Installation (three) 4. Installing the other antenna, the antenna is installed successfully, see Figure 9 Figure 9 Antenna Installation (four) 4-2 SJ-20130807102306-001 ZTE Proprietary and Confidential Chapter 5 Installation Abstract The ZXWL W822E can be placed on a desk, hung on a wall, or installed to the ceiling. Pre-requisites The indoor temperature and humidity do not exceed the allowed operation temperature and humidity. The AP is free from interference within 2-3 meters, for example, cordless phones and transformers. The AP is free from inlammable and explosive items. The place to install the device is determined. If the place changes, you need to apply to change the AP design. The distance between the Ethernet switch and the AP is less than 100 meters. At least 100 mm are left from around the device for heat dissipation. If the AP is installed within a room, the AP must be free from metal blocks within one meter. If the AP is installed in a weak electricity well, it is 1.5 to 2 meters high from the loor to ensure ventilation. In addition, the well must be free from dust. If the AP is installed to the ceiling, it must be near the manhole to facilitate maintenance. If the ceiling is not installed, do not install the AP above the location where the suspended ceiling will be installed. Otherwise, the AP will be blocked. Desktop Installation Place the device on a stable desk. Ensure that it is not easy to be moved and fall on to the loor. Wall Installation To install the ZXWL W822E on a wall, perform the following steps: 1. Conirm the installation position. Press the adapter to the wall and mark the installation holes on the wall. 2. Drill holes based on the marked holes with a percussive drill. The aperture is 6 mm and the depth is 40 mm. Use a cleaner to clear the dust. 5-1 SJ-20130807102306-001 ZTE Proprietary and Confidential ZXWL W822E Wireless Access Point User Manual Figure 10 Drilling Holes 3. In the drilled holes, insert the universal anchors, and hammer the anchors into the wall completely with a rubber hammer, see Figure 11. Figure 11 Installing the Universal Anchors 4. Secure the positioning bolts in the universal anchors. 5. Install the installation adaptor on the wall, see Figure 12. 5-2 SJ-20130807102306-001 ZTE Proprietary and Confidential Chapter 5 Installation Figure 12 Installing the Installation Adaptor 6. Install the device onto the installation adaptor. : Caution: The device is securely installed onto the installation adaptor when you hear a click sound, which indicates that the positioning reed is in position. Figure 13 Installing the Device 7. The device is successfully installed on the wall, see Figure 14. 5-3 SJ-20130807102306-001 ZTE Proprietary and Confidential ZXWL W822E Wireless Access Point User Manual Figure 14 Device Installed on the Wall Ceiling Installation If you need to install the device to the ceiling, you need to buy the required installation components. The components include a mounting frame and a device adapter, see Figure 15 and Figure 16. Figure 15 Mounting Frame Figure 16 Device Adapter Based on the installation environment, the device can either be installed to the common ceiling or suspended ceiling. Install the device to the common ceiling 5-4 SJ-20130807102306-001 ZTE Proprietary and Confidential Chapter 5 Installation The installation procedure is the same as that of wall installation. Install the device to the suspended ceiling. Perform the following steps to install the device to a ceiling. 1. Conirm the position to install the device. Loosen the mounting frame and install the frame to the beam of the suspended ceiling, seeFigure 17. Figure 17 Loosening the Mounting Frame 2. Lock the mounting frame to the beam and secure the screws, see Figure 18. Figure 18 Securing the Mounting Frame to the Beam 3. Install the adapter to the mounting frame, see Figure 19. Figure 19 Installing the Adaptor to the Mounting Frame 5-5 SJ-20130807102306-001 ZTE Proprietary and Confidential ZXWL W822E Wireless Access Point User Manual 4. Secure the screws of the adapter, see Figure 20. Figure 20 Securing the Screws of the Adapter 5. Install the device to the adapter. : Caution: The device is securely installed onto the installation adaptor when you hear a click sound, which indicates that the positioning reed is in position. 5-6 SJ-20130807102306-001 ZTE Proprietary and Confidential Chapter 5 Installation Figure 21 Installing the Device to the Adapter 6. The device is successfully installed on the suspended ceiling, see Figure 22. Figure 22 Device Installed on the Suspended Ceiling 5-7 SJ-20130807102306-001 ZTE Proprietary and Confidential Chapter 6 Fat AP Commissioning Instruction When the ZXWL W822E is in fat AP mode, it needs to be connected and conigured. AP Connection Perform the following steps to connect the ZXWL W822E: 1. Power on the device by referring to the Power Supply section. 2. Connect the device to a debugging PC through a network cable, and start the debugging PC. 3. Conigure the IP address of the debugging PC. Ensure that the ZXWL W822E and the PC are in the same network segment. Perform the following steps to conigure the PC: a. Select Start> Control Panel> Network Connection. The Network Connection window is displayed. b. Right-click Local Area Connection and select Properties. Connection Properties dialog box is displayed. c. The Local Double-click Internet Protocol (TCP/IP). The Internet Protocol (TCP/IP) Properties dialog box is displayed, see Figure 23. 6-1 SJ-20130807102306-001 ZTE Proprietary and Confidential ZXWL W822E Wireless Access Point User Manual Figure 23 Internet Protocol (TCP/IP) Properties Dialog Box d. Set the IP address to the 192.168.0.X network segment. The subnet mask is 255.255.255.0. : Note: By default, the IP address of the ZXWL W822E is 192.168.0.228. The subnet mask is 255.255.255.0. AP Coniguration To conigure the AP, perform the following steps: 1. Log in to the AP. a. Open the IE browser on the debugging PC, and enter 192.168.0.228 in the address bar and press Enter. The Please login to continue dialog box is displayed, see Figure 24. 6-2 SJ-20130807102306-001 ZTE Proprietary and Confidential Chapter 6 Fat AP Commissioning Instruction Figure 24 Please login to continue Dialog Box b. 2. Enter the default username and password (admin/admin), and click Login. Set the AP mode of the ZXWL W822E to Fat. a. Select Administration> AP Management> AP Mode. The AP Mode dialog box is displayed b. Set AP Mode to Fat, see Figure 25. Figure 25 AP Mode Dialog Box : Note: By default, the ZXWL W822E is in it AP mode. If it is in fat mode, you do not need to modify it. c. Click Submit. The device is restarted automatically. The AP mode is modiied successfully. 3. Set the WAN port. a. Select Network> WAN > WAN Connection. The WAN Connection page is displayed, see Figure 26. 6-3 SJ-20130807102306-001 ZTE Proprietary and Confidential ZXWL W822E Wireless Access Point User Manual Figure 26 WAN Connection Page : Note: The fat AP mode includes route mode and bridge mode. Select the correct mode based on the networking solution. b. Set WAN Type as required. l If WAN Type is set to DHCP, the connected STA device obtains the IP address dynamically. l If WAN Type is set to static, enter the IP address, mask default gateway, and the DNS address. l If WAN Type is set to PPPOE, enter the corresponding username and password. 4. Set the LAN port. a. Select Network> LAN> Address Management. The Address Management page is displayed, see Figure 27. 6-4 SJ-20130807102306-001 ZTE Proprietary and Confidential Chapter 6 Fat AP Commissioning Instruction Figure 27 Address Management Page b. Set the parameters. For a description of the parameters, refer toTable 4. Table 4 Address Management Parameters Parameter Description LAN IP Address The IP address of the AP on the LAN side. Subnet Mask The subnet mask of the AP on the LAN side. DHCP Service Set this parameter to DHCP Server. DHCP Start IP Address The start IP address allocated to a terminal. DHCP End IP Address The end IP address allocated to a terminal. DNS1 DNS address. Default Gateway AP address. 5. Set WLAN. a. Select Network> WLAN> Basic. The Basic page is displayed. b. Set the required parameters. For a description of the parameters, refer to Table 5. 6-5 SJ-20130807102306-001 ZTE Proprietary and Confidential ZXWL W822E Wireless Access Point User Manual Table 5 Basic Parameters Parameter Network Card Description Select network card 1 for the 2.4 G mode, and network card 2 for the 5 G mode. Both the 2.4 G and 5 G modes support multiple IEEE 802.11 operation modes. Mode For the 2.4 G mode, it is recommended to set the parameter to Mixed (802.11b + 802.11g + 802.11n). For the 5 G mode, it is recommended to set the parameter to Mixed (802.11a + 802.11n). Select a channel based on the management environment and the Channel (2.4 G) anti-interference requirements. Channels 1 to 13 are available. Default: auto. Channels 149, 153, 157, 161, and 165 are available. When multiple Channel (5 G) APs are configured, the APs must be configured with different channels to avoid interference. If this check box is selected, only channels 1, 6, and 11 are available. Only Select 1/6/11 These channels have a strong orthogonal frequency-division anti-interference feature. 6. Set SSID. a. Select Network> WLAN> SSID setting. The SSID Settings page is displayed, see Figure 28. 6-6 SJ-20130807102306-001 ZTE Proprietary and Confidential Chapter 6 Fat AP Commissioning Instruction Figure 28 SSID Settings Page b. Modify the SSID name, for example, ZTE. This name is displayed as the user and used in connection. For the other parameters, use the default setting. 7. Set encryption. a. Select Network> WLAN> Security. The Security page is displayed. b. The ZXWL W822E supports multiple authentication methods. To use the WPA-PSK method, set Authentication Type to WPA-PSK, see Figure 29. Figure 29 WPA-PSK Authentication Type c. Enter the password in the WPA Passphrase text box. The range is from 8 to 63 characters. d. Click Submit. 8. (Optional) Set the additional information. 6-7 SJ-20130807102306-001 ZTE Proprietary and Confidential ZXWL W822E Wireless Access Point User Manual To set the system time, select Application> Time Management. To set the irewall, select Security> Firewall. To restart the device or restore to the default settings, select Management> Device Management> System Management. 6-8 SJ-20130807102306-001 ZTE Proprietary and Confidential Chapter 7 Fit AP Commissioning Instruction By default, the ZXWL W822E is set to the it AP mode. In it AP mode, only a data connection is required between the AP and the AC. Other conigurations are managed through the AC. The it AP does not need to be conigured. If it cannot be connected, verify that no coniguration of the AP is modiied. 1. Log in to the AP. For how to log into the AP, refer to the Fat AP Commissioning Instruction section. 2. Select Administration> AP Management> AP Mode. Check the AP. By default, it is set to Fit. 3. Select Network> WAN> WAN Connection. Check the AC Discovery Mode. By default, it is set to DHCP. 7-1 SJ-20130807102306-001 ZTE Proprietary and Confidential Appendix A Q&A The following are the frequently asked questions. You can try to handle problems by referring to the following recommendations. If you cannot handle a problem, contact the operator. Why the STA cannot be connected to the AP? To connect to an AP, the following steps are required: searching for an available AP, authenticating the STA, and connecting the STA to the AP. If the STA cannot be connected to the AP, the causes may be attributed to the following: The authentication and encryption modes of the STA and the AP are different. There is interference from other wireless devices. Check whether the connection is interfered by any wireless device. Turn off the device and check whether the STA can be connected to the AP. If yes, shield or move the interference source. The STA and the AP are not compatible. The STA may not comply with the 802.11 standard, so it cannot be connected to the AP. Why the bandwidth is not as high as expected after a WLAN is established? In most cases, this is caused by interference. In addition, aging of the device may reduce the bandwidth because the transmission power is reduced. You can try the following methods to handle the problem: Change the wireless channel. Select another wireless channel. Check whether the rate is greatly improved. Clear the wireless interference. Remove the device that affects the bandwidth. Turn off the device and check whether the problem is solved. If yes, shield the device or change its position. Check the signal strength. Check the signal strength. If the signal is weak, the antenna may be loosed, or the transmission power is reduced because of the aging of the device. Check the network card. A -1 SJ-20130807102306-001 ZTE Proprietary and Confidential ZXWL W822E Wireless Access Point User Manual The power of the network card may not enough. Try to move the device closer to the AP. Why do links fail to operate stably (increased delay and packet loss) after the WLAN operates properly for a period? The WLAN is interfered. Try the following methods to handle the problem: Check whether the devices are connected properly by checking the cables and the antenna. Power off the device and then restart it. Restore the device to the default setting and conigure it again. Check whether the devices on both the wire and wireless sides are attacked by viruses. A -2 SJ-20130807102306-001 ZTE Proprietary and Confidential FCC Statement: Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: ● Reorient or relocate the receiving antenna. ● Increase the separation between the equipment and receiver. ● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ● Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible. This device and it's antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. This device is going to be operated in 5.15~5.25GHz frequency range, it is restricted in indoor environment only. IMPORTANT NOTE: FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
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