ZUNIDATA SYSTEMS AD1000 POS system User Manual rev2

ZUNIDATA SYSTEMS, INC POS system rev2

User Manual_rev2.pdf

                      Flexible / Classy / High Performance                                POS AD1000 Series                     USER’S MANUAL  Android POS systems               Freescale i.MX6 Dual/Quad Core Processor technology        Version: 1.1 Date: December 25, 2014
Preface  2014/12/12  Version:  1.0 ii About this Manual Thank  you  for purchasing POS  AD-1000  Series All-in-One  system.  This  terminal  offers  all the enhanced features and is easy to connect to various optional devices for optimal performance. This user manual describes how you setup and connect your terminal.  Copyright  The information in this guide is subject to change without prior notice.©  Copyright 2014 All rights reserved. This product and related documentation are protected by copyright and are distributed  under  licenses  restricting  their  use,  copying,  and  distribution.  No  part  of  this documentation  may  be  reproduced  in  any  form  by  any  means  without  prior  written authorization of the manufacturer and its licensors, if any.
Preface  2014/12/12  Version:  1.0 iii Federal Communications Commission (FCC)  Declaration of Conformity This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesirable operation.  This equipment has been tested and found to comply within the limit of a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the interference receiving antenna.  Increase the distance of separation between the equipment and interference receiver.  Connect the equipment to a power outlet on a circuit different from that to which the interference receiver is connected.  Consult the dealer or an experienced radio/TV technician for help.  WARNING: Use the included AC power cord so as not to interfere with radio and television reception. If you use other cables, it may cause interference with radio and television reception.  WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.  WARNING: This is a equipment of Class A. This device could cause interferences in residential areas; in the case of interferences it can be demand from the user to provide appropriate solutions for it.  WARNING: The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.      RoHS This device  complies with  Part 15  of the  FCC Rules.  Operation is  subject to  the following  two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.  This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.  These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.  However, there is no guarantee that interference  will  not  occur  in  a  particular  installation.    If  this  equipment  does  cause  harmful interference to radio or television reception, which can be determined by turning the equipment off  and on, the user is encouraged  to  try  to  correct  the  interference  by one of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help.  FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.  This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.  This  equipment  complies  with  FCC  radiation  exposure  limits  set  forth  for  an  uncontrolled environment.  This  equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Important Safety Information  2014/12/12  Version:  1.0 iv BEFORE YOU PROCEED  Read the safety notices and the User’s Manual carefully before using the product.  Keep the box and packaging in case the product needs to be shipped in the future.  Follow the product and warning label instructions.  For safety reasons, only qualified service personnel should open the terminal.  Any changes or modifications that do not follow the instructions in this manual will void this product/s warranty.  ! SAFETY PRECAUTIONS In the interest of safety, please observe the following precautions:  Power Requirement: This product is designed to operate on 110~240V AC 50/60Hz in Europe and U.S.A. Never connect to any outlet or power supply having a different voltage or frequency.  ! POWER SUPPLY SAFETY NOTICE   Disconnect this terminal from the AC outlet before cleaning. Use only a moistened cloth for cleaning.  Check the voltage of the power source when connecting the equipment to the power outlet. Make sure the voltage of the power outlet conforms within voltage range of the terminal. Failure to comply may cause the electric shock or damage to the terminal. If you are not sure of the electricity voltage that you are using, contact your local electricity company.  To avoid electric shocks, disconnect the power cord from the electrical outlet before relocating the system.  Do not overload electric power outlets to avoid fire or electric shocks.  Protect the power cord from being walked on or pinched particularly at plug.    If the equipment is not used for a long time, disconnect the equipment from the mains to avoid damage.  Never allow liquid into ventilation openings. This could cause fire or electrical shock.
Important Safety Information  2014/12/12  Version:  1.0 v ! OPERATING INSTRUCTIONS   Keep the User’s Manual for future reference.  Follow the product label instructions.  Lay this terminal on a stable surface when installing. Heavy objects placed on the product can cause damage or obstruct proper ventilation.   If one of the following situations arises, notify a qualified service technician immediately: a. The power cord or plug is damaged. b. Liquid has been split on to the terminal. c. The terminal has been dropped and damaged. d. The terminal does not function according to the user manual. e. The terminal has obvious signs of damage.   Ventilation slots and holes are provided on the sides of this unit. Do not block any ventilation openings to prevent the equipment from overheat.  Do not place the unit locations with high humidity and dust. They can cause extensive damage. Avoid places where unit is likely to be exposed to oily fumes and vapors.  Places exposed to direct sunlight, or near heating appliances can attain extremely high temperatures, which may deform the cabinet, or can become a prime cause of damage.  The operating ambient temperature range is 41 ゚F - 95 ゚F (0 ゚C to 35 ゚C), and humidity of 10% - 90%. When using the unit on the system rack, be sure to keep this ambient temperature inside the range.    Avoid shaky places or hot-springs areas where hydrogen sulfide and acidic ions are likely to be generated.  When transporting this unit, make sure it is not likely to be subjected to impacts. They can be a prime cause for damage.
Introduction  2014/12/12  Version:  1.0 vi CONTENTS  1. Introduction ..................................................................................................................................... 1 Welcome ...................................................................................................................................... 1 1.1 How to Use This Manual ................................................................................................ 1 1.2 A Visual Tour of POS AD-1000 Series Terminal .............................................................. 2 1.2a What Comes With POS AD-1000 Series Terminal ................................................ 3 1.2b Dimension 15.6” POS AD-1000 ............................................................................ 5 1.2c Adjustable LCD Operation Angle .......................................................................... 6 1.3 Features .......................................................................................................................... 7 1.4 Connector Panels ........................................................................................................... 7  2. Hardware Setup................................................................................................................................ 8 Getting Started ............................................................................................................................. 8 2.1 Pre-installation Notice .................................................................................................... 8 Hardware Assembly ..................................................................................................................... 8 2.2a WiFi Installation .................................................................................................... 9 2.2b Motherboard Introduction................................................................................. 12 2.2c Micro SD card Installation. ................................................................................. 13 2.2d Magnetic Stripe Reader Installation. ................................................................. 14 2.2e 2-in-1 Card Reader Installation. ......................................................................... 15 2.2f VFD Customer Display Installation. ..................................................................... 17 2.2g HDD/SSD kit Installation. .................................................................................... 19 2.2h RFID Installation ................................................................................................. 20  3. Service manual ............................................................................................................................... 22 3.1 Touch/LCD Panel .......................................................................................................... 22 3.2 Motherboard ................................................................................................................ 25  4. Specifications ................................................................................................................................. 26
Introduction      1 2014/12/12  Version:  1.0 1. Introduction Welcome Congratulations on your purchase of    POS AD-1000 Series Terminal. Your easy-to-use POS terminal is designed to help you enhance your business flexibility by offering a superior customer experience. 1.1 How to Use This Manual This manual contains all the information needed for setting up a POS AD-1000 Series Terminal. In addition,  you  can  also  consult  the  manual  for  the  operation  system  and  added  peripheral hardware.  Provides an introduction to POS AD-1000 Series Terminal and this user’s manual.  Provides all necessary information for all hardware setup.  List  all  the  specifications  of  POS  AD-1000  Series  Terminal  and  information  for  the motherboard configuration.  Provides information for troubleshooting POS AD-1000 Series Terminal.
Introduction      2 2014/12/12  Version:  1.0 1.2 A Visual Tour of POS AD-1000 Series Terminal Before you start, take a few moments to become familiar with POS AD-1000 Series Terminal.                     Easy to reach I/O Connector Ports (Back Side of Machine) Elegant, Solid, Fashionable Compact Design VFD Mounting Cover Removable Hard drive Extraction slot MSR Mounting   Cover WiFi
Introduction      3 2014/12/12  Version:  1.0              1.2a What Comes With POS AD-1000 Series Terminal The following items are standard with POS AD-1000 Series terminal.   Before setting up your POS AD-1000 Series terminal, check that the package contains the following items. If any of the items are missing or damaged, contact your supplier immediately.  Main system with LCD panel  Power adapter + AC power cord  Optional Items:  MSR    VFD Customer Display  2 in 1 Reader (MSR+RFID)  Peripherals (Scanner, Cash drawer, Receipt printer, 7”, 10” Second LCD monitor)   2 in 1 Reader (MSR+i-Button)        Available in 15” TFT LCD Touch Monitor Finger print-Free Front Bezel Design Speak Hole Stand Power button
Introduction      4 2014/12/12  Version:  1.0 POS AD-1000 with MSR and WiFi                              Peripherals                           Receipt Printer  Cash Register  Barcode Scanner                        7”,10” second display                               VFD Customer Display
Specification      5 2014/12/12  Version:  1.0 1.2b Dimension 15.6” POS AD-1000 15.6” POS AD-1000 Terminal standard Dimensions:   15.6” POS AD-1000 Terminal standard Dimensions:   15.6” POS AD-1000 Terminal and MSR Dimensions:    15.6” POS AD-1000 Terminal and 2- in -1 MSR Dimensions:
Specification      6 2014/12/12  Version:  1.0 15.6” POS AD-1000 Terminal and VFD customer display:              15.6” POS AD-1000 Terminal and VFD + 2- in -1 MSR Dimensions:     1.2c Adjustable LCD Operation Angle “Super Firm and Perfectly Secured LCD display Angles from 90 ~ 180 degree.”
Specification      7 2014/12/12  Version:  1.0 1.3 Features POS AD-1000 Series terminal comes equipped with the following features:   Low power consumption LV (Low Voltage) design of the device is embedded with a unique chipset renders power saving function.  Saving cost of ownership   Modular design provides the owner with the     following benefits:   (a) cost effectiveness,   (b) customization flexibility, and (c) Easy maintenance.  Compact size/Aesthetic design   Slimmest in the POS industry standard [Standard: 400(W) x 200(D) x 345(H) mm, Highest: 400(W) x 200(D) x 395(H) mm]. This elegant, economic POS system feathers a sleek, compact design base that saves counter space and adds appeal to the service environment.  Dust/water proof   AD-1000 features a highly durable, rigorously tested design that is reliable and dependable in rugged environments.  Environment protection Environmental friendly, RoHS compliant product.          High Stability The AD-1000 has a longer overall system MTBF to provide a higher stability during operation.                                                                                                                   1.4 Connector Panels The connector panel is located at the bottom of the main unit base. To clearly see the panel you must open the base cover.            Upgrade VGA LAN USB RS232 Cash   Drawer DC-in Reset
Specification      8 2014/12/12  Version:  1.0 Chart of the connector panel:  I/O Port Connector Type Description Upgrade Push Button Use this button to upgrade system. VGA VGA Connector The VGA port is for the external LCD or CRT monitor. LAN 10/100/1000Mbps Ethernet The LAN port is used  to hook  this device to a local area network. USB USB The  USB  (Universal  Serial  Bus)  port  can  be  used  to connect USB devices. RS232 DSUB Connector The serial port can be used to connect serial devices such as printer. Cash Drawer RJ12 Cable The port is used to hook this device to a cash drawer. Power Connector DC 12V IN power connector The  power  connector  mainly  supplies  power  to  the machine. Caution! If the DC 12V power connector is not connected, the system will not start. Reset Push Button Use this button to reset system.  2. Hardware Setup Getting Started This section describes how to install the optional accessories on your POS AD-1000 Touch Terminal for optimal serviceability. 2.1 Pre-installation Notice Before you start installing POS AD-1000 terminal, please read the following notices carefully.  1. The POS AD-1000 terminal does support Android system. 2. Do not plug in or unplug any interior devices, such as any function card, when powered on. 3. For installation and compatibility, using the 1G DDR3 RAM from the original manufacturer is recommended. 4. The spill proof design of POS AD-1000 conforms to IP-65 standard from front bezel. 5. Do not insert or remove any devices or components from the POS AD-1000 terminal while the power is on. Hardware Assembly Please make sure that the system power is turned off and the power supply is disconnected when making any hardware changes to POS AD-1000 terminal.
Specification      9 2014/12/12  Version:  1.0 2.2a WiFi Installation Package Content  A external antenna     Step 1: Please secure external antenna to rear panel of the terminal.   Step 2: Please secure external antenna to rear panel of the terminal. Step 3: Integration completed..      Step 4: Setting WiFi in the system. Step5: Please press home key in the screen.
Specification      10 2014/12/12  Version:  1.0 Step6: Please press settings icon in the screen.      Step7: Please setting WiFi status from off to on .      Step8: Please select AP as below.
Specification      11 2014/12/12  Version:  1.0 Step9: Please key-in password then press connect button as below.    Step10: WiFi icon will display in the screen.    Step11: WiFi setting completed.
Specification      12 2014/12/12  Version:  1.0 2.2b Motherboard Introduction.             The  Power  electricity  on  COM  port  of  AD-1000  is  0  as  default.  If  you  want  to  change  power electricity to +5V or +12V, you have to follow the instruction below.   Prepare nippers to change the position of the jumpers from Ring-IN to +5V or +12V as the picture shown below.    LVDS Power   RFID SATA VFD MSR R or C Touch VGA LAN port USB COM DC in Cash Drawer Upgrade Reset Micro SD card slot Speaker connector
Specification      13 2014/12/12  Version:  1.0 2.2c Micro SD card Installation. Package Content  A micro SD card  Installing a Micro SD card 1. Please turn off the system power.   2. Turn over the AD-1000, the Micro SD Card socket is found under the case. 3. Unscrew the metal piece.       4. Plug-in the Micro SD Card as below.    5. Replace the metal piece and retighten the screw.
Specification      14 2014/12/12  Version:  1.0 6. You may turn the system back on once the Micro SD card is completely installed.  2.2d Magnetic Stripe Reader Installation. An optional Magnetic Stripe Reader (MSR) can be installed on the right side of AD-1000 Terminal. Package Content  An MSR housing  Screw x 2     Installing an MSR   Step 1: Please turn off the system power. Step 2: Please remove the side cover of the terminal.    Step 3: Please push in MSR housing into the terminal.
Specification      15 2014/12/12  Version:  1.0 Step 4: Using two screws to secure MSR housing to the right side of the monitor.   Step 5: Integration completed.   Step 6: You may turn the system back on once the MSR is completely installed.  2.2e 2-in-1 Card Reader Installation. An optional 2-in-1/ 3-in-1Card Reader can be installed on the right side of AD-1000 Terminal. Package Content  A 2-in-1 Card Reader housing       Screw x 2
Specification      16 2014/12/12  Version:  1.0 Installing a 2-in-1 Card Reader   Step 1: Please turn off the system power. Step 2: Please remove the side cover of the terminal.                Step 3: Please push in 2-in-1 MSR housing into the terminal.                Step 4: Using two screws to secure 2-in-1 MSR housing into the right side of the monitor.
Specification      17 2014/12/12  Version:  1.0 Step 5: Integration completed.  Step 6: You may turn the system back on once the 2-in-1 MSR is completely installed.  2.2f VFD Customer Display Installation. Package Content  A VFD    Screw x 2      Installing a VFD Step 1: Please turn off the system power.   Step 2: Please remove the side cover of the terminal.
Specification      18 2014/12/12  Version:  1.0      Step 3: Please push in VFD customer display to the terminal.                Step 4: Using two screws to secure VFD customer display to the up side of the monitor.
Specification      19 2014/12/12  Version:  1.0 Step 5: Integration completed.                           Step 6: Turn on VFD customer display power switch, and then turn on system power.      2.2g HDD/SSD kit Installation.  Package Content  A 2.5” HDD/SSD kit    Screw x 1   Installing a 2.5” HDD/SSD kit Step 1: Please turn off the system power.   Step 2: Please open the HDD cover.                         Step 3: Please push in HDD or SSD kit into the terminal where indicated below.
Specification      20 2014/12/12  Version:  1.0             Step 4: Please screw a screw indicated below to fix HDD or SSD kit.    Step 5: Close the HDD cover to complete the installation.   Step 6: Integration completed. 2.2h RFID Installation  An optional RFID Card can be installed on the AD-1000 Terminal.
Specification      21 2014/12/12  Version:  1.0 Package Content  A RFID kit  Screw x 2     Installing a RFID kit   Step 1: Please turn off the system power. Step 2: Please remove the side cover of the terminal.    Step 3: Please push in RFID kit into the terminal.              Step 4: Using two screws to secure RFID kit to the right side of the monitor.
Specification      22 2014/12/12  Version:  1.0  Step 5: Integration completed.  Step 6: You may turn the system back on once the RFID kit is completely installed.  3. Service manual  3.1 Touch/LCD Panel Step 1: Please position the terminal as shown below         Step 2: Unscrew the metal piece.   on a working table with “soft protective pad”.
Specification      23 2014/12/12  Version:  1.0 Step 3:Please open the Wire Clip.         Step 4: Please remove 5 cables of the               Step5: Please remove 4 screws of the stand.   motherboard.                                                      Step 6: Please remove the stand.                 Step7: Please remove 4 screws of the hinge.         h
Specification      24 2014/12/12  Version:  1.0 Step 8: Please remove the hinge.                             Step 9: Please remove side cover of the monitor.             Step 10: Please remove 4 screws.                                Step 11: Please remove back cover.     Step 12: Please remove 7 screws of the LED bracket.   Step 13: Please remove LED panel.       Step 14: Remove completed.                       Step 15: After touch panel or LED panel is   replaced, please reverse the step 1-13 to   assemble the machine.
Specification      25 2014/12/12  Version:  1.0 3.2 Motherboard  Step 1: Please position the terminal as shown below      Step 2: Unscrew the metal piece.   on a working table with “soft protective pad”.              Step 3: Please open the Wire Clip.         Step 4: Please remove 5 cables of the M/B.                  Step5: Please remove 7 screws from M/B to separate and replace motherboard.                                                .Step 6: Please reverse step 1-5 to assemble the machine.                 h
Specification      26 2014/12/12  Version:  1.0 4. Specifications  AD1000 System Specifications Outlook Dimension 400(L)x300(D)x345(H) mm Weight 4.7kg Color Black Hardware Specification CPU FSL i.MX6Q 1GHz, Quad Cortex A9   System Memory 1GB LVDDR3 800MT/s Graphics 3D GPU (Vivante GC2000) and Vector Graphics GPU Display   Size 15.6" LED panel Resolution 1366x768;wide screen Touch Screen 15.6" 5-wired resistive touch or    projected capacitive touch Bezel free Yes Storage EMMC 8G flash menory WiFi 802.11 b/g/n   Speaker Internal speaker 2W x 1 Power Supply 60W (12V/5A )power adapter External I/O Ports USB 2.0 4 Serial   1 LAN 10/100/1000Mbps Cash Drawer 1 x RJ-11 (12V/24V) VGA 1 ; Second display with external power adapter Optional Peripherals MSR 3 Tracks , JIS-I or II    , USB interface VFD 2 x 20 VFD Customer Display , RS232 interface Second Display Support 7"/10" second display RFID RFID 13.56MHZ , RS232 interface 2-in-1 Reader (MSR+i-Button) Yes
Specification      27 2014/12/12  Version:  1.0 2-in-1 Reader (MSR+RFID) Yes Optional Storage 2.5" HDD/SSD,micro SD card Barcode Scanner USB interface Thermal Printer RS232 interface Control Buttons Power   1 (ON /OFF;include LED display) Reset   1 Upgrade 1 Environment Green Product RoHS,REACH EMI/Safety CE CLASS A,FCC Part 15 Subpart B,CLASS A   Operating Temperature 0°C ~ 40°C (32°F ~ 104°F) Storage Temperature -10°C ~ 55°C (14°F ~131°F) Relative Humidity 10% ~ 90% (Non-Condensing) Software Specification OS Android 4.4.2

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