Zebra Technologies MC2180 Mobile Computer User Manual
Zebra Technologies Corporation Mobile Computer
Contents
- 1. User Manual
- 2. User Manual (Statements)
User Manual
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| Document ID | 1578993 |
| Application ID | g9ovOu9aMmG4ZNVG2aKT6Q== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 456.33kB (5704161 bits) |
| Date Submitted | 2011-11-10 00:00:00 |
| Date Available | 2012-05-01 00:00:00 |
| Creation Date | 2017-11-05 08:10:46 |
| Producing Software | GPL Ghostscript 9.18 |
| Document Lastmod | 2017-11-05 08:10:46 |
| Document Title | MC21XX Series Mobile Computer user Guide (P/N 72E-xxxxxx-01 Rev. A) |
| Document Author: | Motorola Solutions, Inc. |
PR EL IM IN AR MC21XX SERIES MOBILE COMPUTER USER GUIDE Y AR IN IM EL PR PR EL IM IN AR MC21XX SERIES MOBILE CO COMPUTER USER GUIDE USE 772E-155020-01 Rev. 101411 October 2011 MC21XX Series User Guide No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice. AR The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Motorola grants to the user a non-transferable and non-exclusive license to use each software and firmware program delivered hereunder (licensed program). Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of en n ccons Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under itte un copyright law. The user shall not modify, merge, or incorporate any form or portion of a license program with licensed progr other program material, create a derivative work from a licensed program, or use a licensed prog program in a network without written permission from Motorola. The user agrees to maintain Motorola’s copyrigh copyright notice on the licensed programs delivered hereunder, and to include the same on any authorized copies it m makes, in engineer any licensed whole or in part. The user agrees not to decompile, disassemble, decode,, orr reverse enginee program delivered to the user or any portion thereof. Motorola reserves the right to make changes to any software or product roduct relia reliability, function, or uct to improve reli design. IM IN connection w Motorola does not assume any product liability arising out of, or in connectio with, the application or use of any product, circuit, or application described herein. EL ation, on, estoppel estoppel, or othe No license is granted, either expressly or by implication, otherwise under any Motorola, Inc., y exists for equipme equipmen intellectual property rights. An implied license only equipment, circuits, and subsystems contained in Motorola products. PR ii iii Revision History Changes to the original guide are listed below: Date Description PR EL IM IN AR Change EL IM IN AR MC21XX Series User Guide PR iv AR TABLE OF CONTENTS IN Revision History .............................................................................................................................. ............................... iii ............................ ii ii iii iii iv iv arted Chapter 1: Getting Started rted .............................. Introduction .................................................................................................................................... e Mobile Computer .................................................................................................... Unpacking the .............................. Features ......................................................................................................................................... Mobile Computer Startup ... ............................................................................................................... Install stall microSD C Card ................................................................................................................ Install Main Batter Battery .................................................................................................................. ry Charging Char ... Battery ............................................................................................................................ attery Charging atter Ch Spare Battery ................................................................................................................. eM MC Starting the MC21XX ..................................................................................................................... Calibration Screen ................................................................................................................... Main Battery Removal .................................................................................................................... Turning Off the Radios ................................................................................................................... WLAN Radio ............................................................................................................................ Safe System Shutdown/Re-boot .................................................................................................... 1-1 1-1 1-2 1-3 1-3 1-4 1-5 1-7 1-7 1-7 1-8 1-9 1-9 1-9 PR EL About This Guide .............................. Introduction ..................................................................................................................................... ........................ ............................... Documentation Set ................................................................................................................... .......................... ............................... Configurations................................................................................................................................. .............................. ............................... ........................... Software Versions ..................................................................................................................... ............................... Chapter Descriptions ...................................................................................................................... .............................. .............................. Notational Conventions................................................................................................................... ......................... Related Documents and Software ware ........................ .................................................................................................. ............... .............................. .......................... Service Information ......................................................................................................................... Chapter 2: Operation Introduction .................................................................................................................................... 2-1 Power Button ................................................................................................................................. 2-1 Windows CE Sample Applications Window ................................................................................... 2-1 vi MC21XX Series User Guide Windows CE Desktop .................................................................................................................... Using the Keypad to Navigate Applications ................................................................................... Key Combinations .................................................................................................................... Selecting Items .................................................................................................................. Adjusting the Volume ..................................................................................................................... Adjusting the Screen Brightness .................................................................................................... Windows CE Status Icons ............................................................................................................. Battery Unknown Icon .............................................................................................................. Start Button .............................................................................................................................. Programs Menu ....................................................................................................................... Control Panel ........................................................................................................................... Keyboard Input Panel Button ................................................................................................... Desktop Display Button ............................................................................................................ Task Manager and Properties ....................................................................................................... Task Manager .......................................................................................................................... Properties ................................................................................................................................. Stylus ............................................................................................................................................. Entering Information ...................................................................................................................... Entering Information Using Keypad ......................................................................................... Entering Information Using the Keyboard Input Panel ............................................................. Entering Data via the Bar Code Scanner ................................................................................. Resetting the MC21XX .................................................................................................................. Performing a Warm Boot ......................................................................................................... Performing a Cold Boot ............................................................................................................ Waking the MC21XX ..................................................................................................................... Battery Health ................................................................................................................................ Using the Keypad .......................................................................................................................... Browser .......................................................................................................................................... TEAM Express ............................................................................................................................... Installation ................................................................................................................................ Group Broadcast Communication Buttons ............................................................................... Chapter 3: Data Capture Introduction .................................................................................................................................... Linear Imager ........................................................................................................................... 1D Laser Scanner .................................................................................................................... 2D Imaging ............................................................................................................................... Operational Modes ............................................................................................................. Scanning Considerations ............................................................................................................... Laser Scanning and Linear Imaging .............................................................................................. 2-2 2-2 2-2 2-3 2-4 2-4 2-5 2-6 2-6 2-7 2-8 2-9 2-9 2-9 2-9 2-9 2-10 2-11 2-12 2-12 2-12 2-12 2-12 2-13 2-13 2-14 2-15 2-16 2-17 2-17 2-17 3-1 3-1 3-1 3-1 3-2 3-2 3-3 Table of Contents 3-4 3-5 3-5 3-5 3-5 3-5 3-5 Chapter 4: Bluetooth ...................... Introduction .................................................................................................................................... .............................. Adaptive Frequency Hopping ......................................................................................................... ............................... .............................. ......................... Security .......................................................................................................................................... ....................... ...... ............................... Bluetooth Configuration ................................................................................................................. ........................ .............................. Bluetooth Power States ................................................................................................................. ..................... ............................... Cold Boot ................................................................................................................................. ........................ Warm Boot ......................................................................................................................... .............................. ............................... ................. Suspend ............................................................................................................................. .............................. ........................... Resume .............................................................................................................................. ............................... Using Microsoft Bluetooth Stack .................................................................................................... .............................. ................ Power Modes ........................................................................................................................... ............................... ........................... Discovering Bluetooth Device(s) .............................................................................................. .............................. ....................... Available Services .................................................................................................................... 4-1 4-1 4-2 4-2 4-3 4-3 4-3 4-3 4-3 4-4 4-4 4-4 4-5 IM Imager Scanning ...................................................................................................................... DataWedge .................................................................................................................................... Enable DataWedge .................................................................................................................. Disable DataWedge ................................................................................................................. Adjusting the Scan Beeper Volume ............................................................................................... Using CtlPanel ......................................................................................................................... Using DataWedge .................................................................................................................... 5-1 5-3 5-3 5-3 ssories Chapter 6: Accessories Introduction ............................. .................................................................................................................................... ot USB Cradle ...... ....... Single-slot .................................................................................................................. ttery Charging ...................................................................................................................... ....... Battery r-slot Charge Only Cradle Four-slot ........................................................................................................ Battery Charging ...................................................................................................................... wer LED ... Power ............................................................................................................................... Ether Four-slot Ethe Ethernet Cradle ............................................................................................................... Battery Charging ...................................................................................................................... LED Charge Indications ........................................................................................................... Speed LED ............................................................................................................................... Link LED .................................................................................................................................. Four-slot Spare Battery Charger .................................................................................................... Spare Battery Charging ........................................................................................................... Modem Adapter Cable/Modem Dongle .......................................................................................... Setup ........................................................................................................................................ Connecting to the MC21XX ................................................................................................ USB ActiveSync/Charge Cable ...................................................................................................... Battery Charging and Operating Power ................................................................................... 6-1 6-3 6-3 6-4 6-4 6-4 6-5 6-5 6-5 6-6 6-6 6-7 6-7 6-8 6-9 6-9 6-11 6-11 PR EL Chapter 5: Wireless Applications .............................. ................ Introduction .................................................................................................................................... ............................... .............................. Signal Strength Icon ....................................................................................................................... ............................... Turning Off the Radio ..................................................................................................................... ............................... Minimum Setup .............................................................................................................................. vii viii MC21XX Series User Guide LED Charge Indications ........................................................................................................... Holster ........................................................................................................................................... Handstrap ...................................................................................................................................... Installation ................................................................................................................................ Removal ................................................................................................................................... Lanyard .......................................................................................................................................... Installation ................................................................................................................................ Removal ................................................................................................................................... ..... ...... Tether Installation .......................................................................................................................... ................. ... PR EL Chapter 7: Maintenance & Troubleshooting Introduction .................................................................................................................................... .................... .............................. Maintaining the MC21XX ............................................................................................................... ............................... ........................ Battery Safety Guidelines .............................................................................................................. ............................... ....................... Cleaning ......................................................................................................................................... ............................... ........................ Approved Cleanser Active Ingredients ..................................................................................... ............................... .............................. Harmful Ingredients .................................................................................................................. ............................... ................. Cleaning Instructions ............................................................................................................... ............................... ............................ Special Cleaning Notes ............................................................................................................ ............................... Materials Required ................................................................................................................... ..................... ............................... Cleaning the MC21XX ............................................................................................................. ............................... ........................... Housing .............................................................................................................................. ............................... ....................... Display ............................................................................................................................... ............................... Scanner Exit Window ......................................................................................................... .............................. Connector .......................................................................................................................... .............................. .......................... Cleaning Cradle Connectors .................................................................................................... ............................... ................ Cleaning Frequency ................................................................................................................. ............................... .............................. Troubleshooting ............................................................................................................................. ............................... MC21XX ................................................................................................................................... .............................. Single-slot USB Cradle ............................................................................................................ adle dle ........................ Four-slot Charge Only Cradle ........ .................................................................................................. .......... Four-slot Spare e Battery Charger ............................................................................................... USB ActiveSync/Charge Sync/Charge Cable ................................................................................................ 6-12 6-13 6-14 6-14 6-15 6-16 6-16 6-16 6-17 7-1 7-1 7-2 7-3 7-3 7-3 7-3 7-3 7-3 7-4 7-4 7-4 7-4 7-4 7-4 7-5 7-6 7-6 7-8 7-8 7-9 7-9 Appendix A: Specifications MC21XX X and Acc Accessory Technical Specifications ........................................................................ A-1 Appendix B: Keypad Introduction .................................................................................................................................... B-1 27-Key Keypad ........................................................................................................................ B-1 Glossary Index Introduction IM IN AR ABOUT THIS GUIDE This guide provides information about using the MC21XX computers and accessories. computer 1XX mobile compute Screens and windows pictured d in this his guide are samp samples and may differ from actual screens. NOTE Documentation Set The documentation set for the MC21XX C21XX is divided into guides that provide information for specific user needs. EL • MC21XX Series Quick k Start G Guide - descr describes escr how to use the MC21XX. • MC21XX Series Mobile Computer Us User Use Guide - describes how to use the MC21XX. • MC21XX Series es Mobile Comput Computer Integrator Guide - describes how to set up the MC21XX and the s. accessories. PR • Microsoft soft oft Applications for Windows Mobile 6.1 and CE 6.0 User Guide - describes how to use Microsoft eloped developed loped applications. • Application Guid Guide fo for Motorola Enterprise Mobility Devices - describes how to use Motorola Enterprise Mobility developed applications. • EMDK MDK Help F File - provides API information for writing applications. ii MC21XX Series User Guide Configurations This guide covers the following configurations: Configuration Radios Display Memory None Color, no touch 128 MB RAM/ 256 MB Flash MC2180 WLAN: 802.11 b/g/n WPAN: Bluetooth Color touch screen 128 MB RAM/ 256 MB Flash Software Versions Operating System Linear imager ger er or 1D laser Windows Windo CE 6.0 AR MC2100 Data Capture Linear ear imager, im 1D D laser or 2D imager imag Windows CE 6.0 Wind • OEM version • Fusion version. OEM Version To determine the OEM software version: IN This guide covers various software configurations and references operat operating system or software es are made to opera versions for: PR EL Tap Start > Settings > Control Panel > System System tab. ystem Info icon on > S Fusion Software To determine the Fusion software version: NOTE MC2180 only. Tap Wireless Strength icon > Wireless Status > Versions. iii AR About This Guide Chapter Descriptions Topics covered in this guide are as follows: • Chapter 1, Getting Started, describes the MC21XX’s charact characteristics, how to install and charge XX’s physical char IN rap the batteries, remove and replace the handstrap p and how to start tthe MC21XX for the first time. • Chapter 2, Operation, provides basic instructions using the MC21XX and navigating the MC21XX tructions for usin software. laser or 2D imager. IM • Chapter 3, Data Capture provides instructions for using the MC21XX to capture data using the linear, 1D • Chapter 4, Bluetooth, explains ains Bluetooth functionality on the MC21XX s how to perform B • Chapter 5, Wireless Applications, pplications, explains h how to use the Wireless applications on the MC21XX. EL • Chapter 6, Accessories, sories accessories available for the MC21XX and how to use the sories,, describes the a accessories to charge the MC21XX. • Chapter 7, Maintenance & Troub Troubleshooting, includes instructions on cleaning and storing the MC21XX, vides troubleshooting solutions for potential problems during MC21XX operation. and provides PR • Appendix endix A, Specification Specifications, includes a table listing the technical specifications for the MC21XX. • Appendix B, Keypad Keypad, contains keypad descriptions and special character generation tables. Notational onal C Conventions Conven owi conventions are used in this document: owin The following • The term “mobile computer” refers to the Motorola MC21XX. • Italics are used to highlight the following: • Chapters and sections in this and related documents • Dialog box, window and screen names • Drop-down list and list box names • Check box and radio button names • Icons on a screen. iv MC21XX Series User Guide • Bold text is used to highlight the following: • Key names on a keypad • Button names on a screen. • Bullets (•) indicate: • Action items • Lists of alternatives • Lists of required steps that are not necessarily sequential. Related Documents and Software AR • Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists. The following items provide more information about the MC21XX. • MC21XX Quick Start Guide, p/n 72-155017-xx • MC21XX Regulatory Guide, p/n 72-155018-xx IN • MC21XX Integrator Guide, p/n 72E-155021-xx • Application Guide for Motorola Enterprise Mobility Devices, p p/n 72 72E-68901-xx obility Devices, • Microsoft® Applications for Mobile 6.1 and nd CE E 6.0 User Guide Guide, p/n 72E-108299-xx • Enterprise Mobility Developer Kit (EMDK) EMDK) MDK) Help File • Windows CE Platform SDK for MC2100c50, availab availabl available at: http://supportcentral.motorola.com PR EL • Enterprise Mobility Developer per Kit for C (EMDK ffo for C), available at: http://supportcentral.motorola.com • ActiveSync software, available http://www.microsoft.com. vailable at: http://www /www For the latest version of this guide and all guid guides, go to: http://supportcentral.motorola.com Service Information ation ve a problem with you If you have your equipment, contact Motorola Enterprise Mobility support for your region. ct information is avail Contact available at: http://www.motorola.com/enterprisemobility/contactsupport. n contacting Enterprise Enter When Mobility support, please have the following information available: • Serial ial nu numb number of the unit • Model number or product name • Software type and version number Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business partner for support. About This Guide PR EL IM IN AR Manufacturing Label Location EL IM IN AR MC21XX Series User Guide PR vi AR CHAPTER 1 GETTING STARTED IM IN Introduction This chapter describes the MC21XX physical characteristics, install and charge the battery, and how to racteristics, how to in start the mobile computer for the first time. Unpacking the Mobile Computer ter Carefully remove all protective material rial from around the mobile computer and save the shipping container for later storage and shipping. Verify that the equipm equipment listed below is included: EL • Mobile computer • Mini stylus (touch ouch screen configura configurations only) • Battery • Power er supply PR • Regulatory gulatory Guide • Quick Start G Guide. Guide NOTE AC line cord has to be ordered separately. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise Mobility Support immediately. See Service Information on page xvi for contact information. 1-2 MC21XX Series User Guide Features The features of the MC21XX mobile computer are shown in Figure 1-1 and Figure 1-2. LED Indicator IM IN AR Display Scan Buttons an But Navigation Pad Volume Up Button (Default) Programmable MC2180 only Volume Down Button (Default) Programmable MC2180 only Keypad I/O Connector EL Microphone crophone MC2180 only 80 o Figure 1-1 MC21XX Mobile (Front View) obile Computer (Fron PR Power Power Input Port Getting Started 1-3 IN AR Battery Battery atte Release Latch Mini Stylus Speaker Spe EL IM Exit Window Figure 1-2 MC21XX Mobile Computer puter uter (Back View) Mobile Computer Startup rtup To start using the MC21XX: • Install the (optional). he microSD card (opt PR • Install tall the main battery. • Charge the main ba battery and the backup battery. • Start rt the MC21X MC21XX. MC2 Install microSD mic Card The Secure Device (SD) card provides secondary non-volatile storage (the flash memory is slower than RAM). The SD card holder is located under the battery. CAUTION Follow proper Electro-Static Discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded. Do not use the microSD card slot for any other accessories. 1-4 MC21XX Series User Guide NOTE Select microSD cards with environmental and/or the write cycle performance specifications that meet or exceed the application requirements. To insert the microSD card: 1. Place the MC21XX face-down on surface. 2. Slide the card holder door down to unlock. 3. Lift the microSD card holder door. microSD Card Figure 1-3 Inserting the microSD Card Position the microSD card, with the contacts into the microSD holder. tacts facing down, int 5. Close microSD card door. 6. Slide the card holder up to lock. k. PR EL 4. microSD Card DC Figure re 1-4 Inserting serting the m microSD Card Install Main ain B Batte Battery If the main battery is charged, the MC21XX can be used immediately. If the main battery is not charged, see Battery Charging on page 1-5. To remove the main battery, see Main Battery Removal on page 1-8. Insert the battery into the slot, bottom first and press the battery gently into the slot. The battery latches lock the battery into place. Figure 1-5 Insert Battery Battery Charging CAUTION 1-5 IM IN AR Getting Started Ensure that you follow the guidelines uidelines safety described in Battery Safety Guidelines on page elines for battery safe saf 7-2. The main battery can be charged before the MC21XX or after it is installed. Use the Four-slot efore insertion into th Battery Charger to charge the main ain battery (out of the MC21XX) or the supplied power supply to charge the ed in the MC21XX. main battery while it is installed EL fully charge the main battery until the LED Indicator remains lit (see Before using the MC21XX X for the first time, full Table 1-1 on page 1-6 for charge status ind indications). The battery fully charges in less than four hours. PR The MC21XX is equipped memory backup battery which automatically charges from the main battery quipped with a memo opera whether or not the MC21XX is oper operating or is in suspend mode. The memory backup battery retains data in memory for at least 30 minutes wh when the MC21XX’s main battery is removed or fully discharged. When the MC21XX is used for the first tim time or after the memory backup battery has fully discharged, the memory backup equires approximate battery requires approximately 15 hours to fully charge. Do not remove the main battery from the MC21XX for ours to ensure that th 15 hours the memory backup battery fully charges. If the main battery is removed from the MC21XX or the ma main b battery is fully discharged, the memory backup battery completely discharges in several hou hours. en the main battery reaches a very low battery state, the combination of main battery and backup battery When retains data iin memory for at least 72 hours. NOTE Do not remove the main battery within the first 15 hours of use. If the main battery is removed before the backup battery is fully charged, data may be lost. Batteries must be charged within the 0° to +40° C (32° to 104° F) ambient temperature range. To charge the MC21XX using the supplied power supply: MC21XX Series User Guide Power Supply Barrel Jack Figure 1-6 Charging Using Power Supply AR Power Port AC Line Cord Connect the AC Line Cord to the power supply. 2. Connect the AC plug to an AC outlet. 3. Lift the rubber plug covering the MC21XX power port. wer port 4. Plug the power supply barrel jack into the power port on tthe bottom of the MC21XX. IN 1. The MC21XX starts to charge. The indicates the charging status. e LED Indicator ind indica Table 1-1 LED Indicators PR EL 1-6 LED Indication Off MC21X not plac MC21XX placed correctly in the cradle; charge cable not connected correctly or harger is not powered. charger mber Fast Blinking Amber Error in charging. Check placement of the MC21XX. ch ng g Amber Slow Blinking MC21XX is charging. MC21 Solid Amber Charging complete. Note: When the battery is initially inserted in the MC21XX, the LED flashes once if the battery power is low or the battery is not fully inserted. ng a acc The following accessories can also be used to charge the battery: • Cradle (and a power supply): • Single-slot USB Cradle. • Cables (and a power supply): • USB ActiveSync/Charge Cable. • Chargers (and a power supply): • Four-slot Spare Battery Charger. See Chapter 6, Accessories for charging instructions using the accessories. Getting Started 1-7 Spare Battery Charging To charge a spare battery: 1. Connect the Four-slot Battery Charger to the appropriate power source. See Chapter 6, Accessories for setup instructions. 2. y pr pres Insert the spare battery, bottom first, into the spare battery charging slot and gently press down on the battery to ensure proper contact. AR ndicate battery is charging. The battery starts to charge automatically. The LED Indicator blinks amber to indicate dicate the b See Chapter 6, Accessories for charging indications. The battery usually fully y charges in less than four hours. Starting the MC21XX XX does Press the Power button to turn on the MC21XX. If the MC21XX on, perform a cold boot. See oes not power on Resetting the MC21XX on page 2-12. IN Splash screen appears for a short period When the MC21XX is powered on for the first time, it initializes. nitializes. The Spla pears. of time. On the MC2180 the Calibration screen appears. ars. page 2-12. If the MC21XX does not power on, see Resetting ing the MC21XX on p Calibration Screen Use the Calibration screen to align the touch screen: he stylus Remove the stylus from the s holder. 2. Carefully press and briefly riefly efly hold the stylus ttip on the center of the Calibration screen target. Repeat the stop at different locations on the screen. This enters the new procedure as the target arget moves and stops sto calibration settings. ngs. EL 1. Figure 1-7 Calibration Screen 3. Once all of the new calibration settings are input, tap the screen or press the ENTER button to save the new calibration settings. Press ESC to discard the new calibration settings. 1-8 MC21XX Series User Guide Main Battery Removal CAUTION When removing the battery, follow the Safe Battery Swap procedures below otherwise loss of data or system corruption may occur. When in Safe Battery Swap mode, the MC21XX goes into a low power suspend state. All wakeup are disabled. To remove the main battery from an MC21XX: If the MC21XX is in suspend mode, press the Power button to wake the MC21XX. 1XX. 2. Press the Power button to place the MC21XX in suspend mode. 3. On the MC2180, tap Safe Battery Swap. AR 1. Swap. Pr Press the Enter key. On the MC2100, using the navigation pad, scroll down to Safe Battery attery Swap. Wait for the LED Indicator to turn red and then turn off. 5. ttery ejects slightly. Using thumbs, push the two battery latches up. The battery ects slight PR EL IM IN 4. Figure Latches Latche e 1-8 Release elease Latc 6. Remove battery from the MC21XX. move the batt CAUTION Replace the new battery within five minutes to prevent loss of data. Getting Started 1-9 Turning Off the Radios NOTE MC2180 only. WLAN Radio AR Fusion Signal Strength Icon To turn off the WLAN radio tap the Fusion Signal Strength icon on the task tray and d select Disable Radio. An ect Dis X appears in the icon indicating that the radio is disabled (off). Figure 1-9 Fusion Signal Strength Icon To turn the radio back on, tap the Fusion Signal Strength icon and select Enable Radio. The con on the task tray an X disappears from the icon indicating that the radio is enabled abled led ((on). Safe System Shutdown/Re-boot IN See Chapter 5, Wireless Applications for more information. ation. EL IM To ensure that data is not lost or that system corruption o occurs, the user must follow the Safe Battery Swap occ procedure when replacing the battery. ery. See Main Battery Removal on page 1-8. ng first perform a w war If the MC21XX stops responding warm boot. A warm boot maintains radio status and registry old boot unless neces settings. Do not perform a cold necessary. Performing a cold boot resets the MC21XX tto factory defaults and loss of all registry settings. PR m boot, press and hold the Power button for five seconds. To perform a warm PR EL IM IN AR 1 - 10 MC21XX Series User Guide Y AR CHAPTER 2 OPERATION EL IM IN Introduction This chapter provides basic instructions for using the MC21XX and na navigating the operating system software. nav Power Button between suspend and resume. When the screen is off the Press the Power button to toggle the he MC21XX betwe nd when hen the screen is on the MC21XX is on. MC21XX is in suspend mode and Windows CE Sample e Applications W Window PR ontains ains a set of samp The MC21XX contains sample applications that can be installed. By default an installation icon is on the Desktop. Double-tap the icon tto install the sample applications. When installed, the Sample Applications ppears on the screen w window appears whenever the MC21XX re-boots. Refer to the MC21XX Series Mobile Computer for installation and configuration. ter er Integrator Guide fo e Sample App Applicatio The Applications window links to sample applications. The sample applications are intended to be developers as application development examples. These applications were not developed used by application de to support end use users. Refer to the Application Guide for Motorola Enterprise Mobility Devices for the sample plicatio plications. applications. 2-2 MC21XX Series User Guide Figure 2-1 Sample Applications Window Windows CE Desktop The desktop displays the applications available with the Windows configurations. For information on using dows configuration ws CE configu and C the Microsoft® applications refer to the Microsoft® Applications CE 6.0 User Guide, p/n tions for Mobile an 72E-78456-xx. PR Figure 2-2 Windows indows CE Desktop Using the e Keypad to N Na Navigate Applications The MC2100 2100 screen is a non-touch screen and therefore navigation and control of an application is performed using the keypad keypad. keypa Key Combinations The MC2100 uses special key combinations to easily navigate applications. Table 2-1 lists the key combinations required to perform various application navigation and control. Operation 2-3 Table 2-1 Key Combinations Action Key Combination Press CTRL - ESC Switch fields within an application Press TAB Close windows or cancel operations Press ESC Access the Task Manager Press ALT - TAB Minimize current window Access a menu bar IM IN AR Access the Start menu on the Task bar Press ALT - ESC Press ALT - CTRL Press a button in an application window. Press F - TAB until the button highlighted. Press A - SPACE utton is highlighte Windows Explorer - Select All CTRL - A Windows Explorer - Cut CTRL - X Windows Explorer - Copy Windows Explorer - Paste Toggle IME mode on/off (Simplified Chinese only) Selecting Items CTRL - C TRL - V TR CTRL SPA Press CTRL - S SPACE Use a combination of key sequences uences to select ite items in a folder or list. EL To select continuous items s in a folder or list: Open the folder orr list. 2. Use the navigation gation ation pad to move to the first item to select. 3. range key to activate the alpha mode. Press Orange 4. ss Press s SHIFT - navigation pad (either up or down) to select the next item. 5. SHIFT - navigation pad combination to select remaining items. Repeat the S 6. form the des Perform desired function (copy, paste, etc.). PR 1. To selec multiple items in a folder or list: select multip 1. Open n tthe folder or list. 2. Press Orange key to activate the alpha mode. 3. Use the navigation pad to move to the first item. 4. Press CTRL - navigation pad to move within the list. The item name is outlined. 5. Repeat step 4 to move to the desired item. 6. Press SPACE to highlight the item. 7. Repeat steps 4 through 6 until all items are selected. 8. Perform the desired function (copy, paste, etc.). 2-4 MC21XX Series User Guide Adjusting the Volume To adjust the beeper volume on the MC2100 and the audio volume on the MC2180: Press Orange key - F1. The volume control box appears. AR 1. IN Figure 2-3 Volume Control Box 2. Use the navigation pad to adjust the volume. 3. After three seconds of inactivity, the settings gs are re saved and the box disappears. Adjusting the Screen Brightness sss cont Press Orange key - F2.. The brightness con contrast control box appears. 1. EL To adjust the screen brightness: s: Figure 2-4 Brightness Control Box 2. Use the navigation pad to adjust the contrast. 3. After three seconds of inactivity, the settings are saved and the box disappears. Operation 2-5 Windows CE Status Icons The taskbar (at the bottom of the screen) displays the Start button, active programs and status icons. The taskbar icons are described in Table 2-2. The taskbar icons display the function status, indicate what programs are active and indicate the battery charge status. The Taskbar buttons are used to access menus, select/deselect functions or to change display windows. • Status Icons: The status icons indicate the function key status. If the FUNC, SHIFT, IFT CTRL, ALT or FT,, CT ALPHA functions are active the appropriate status icon is displayed. • Active Programs Icons: The active applications icons are displayed on the he taskbar. If m more th than one (applications). T program is active, icons can be used to toggle between the open programs Tap on a grams (applications taskbar application to maximize the application. PR EL IM IN AR • AC Power/Battery Status Icons: The AC Power/Battery Status iconss are shown in th the taskbar to indicate icons pro the present power supply status of the MC21XX. The main battery status ic provide the battery status ry low icon indicates tthat the backup battery in 10% increments from 10% to 100%. The backup battery charge is low. See Battery Charging on page 1-5 for backup charging instructions. ackup battery chargin tatus s Icons Icon Open Programs and Status Start Button Window Title Scroll Status Icons Desktop Display Button Keyboard Input Panel Button Figure 2-5 Taskbar Table 2-2 Taskbar Icons Icon Description Clock: Indicates the current time. Battery: indicates that the main battery is charging or that the terminal is operating on AC Battery This icon indic power. on this icon opens the Power Properties window. Double tapping o Indica Indicates tha that communication with the battery has not been established. After a MC21XX reset, this icon n ma may be displayed for up to 30 seconds. See, Battery Unknown Icon on page 2-6 for additional informa information. In Indicates that the backup battery is low. AC Plug: Indicates that the battery is fully charged and the MC21XX is running on external power. Battery: This icon indicates that the battery is fully charged (100% charged). The battery status icons provide the battery status in 10% increments from 10% to 100%. Serial Connection: It is displayed when the terminal is connected to a host computer with a serial cable. 2-6 MC21XX Series User Guide Table 2-2 Taskbar Icons (Continued) Icon Description Wireless Connection Status: Indicates WLAN signal strength. DataWedge Running: Indicates that the DataWedge application is running. EL IM IN AR Shift: Indicates that the Shift function is selected. DataWedge Idle: Indicates that the DataWedge application is idle. Shift Lock: Indicates that the Shift Lock function is selected.. cted. Function: Indicates that the Function feature is selected. cte selected Function Lock: Indicates that the Function Lock selected. ock feature is selecte CTRL: Indicates that the CTRL button function is select selected. ALT acter selection selec election is sele ALT: Indicates that the ALT character selected. ALPHA: Indicates that the MC21XX is in ALPHA button mode is selected. Bluetooth: Battery Unknown Icon The Battery Unknown wn n icon displays when communication with the smart battery has not been established. As part of normal operation be displayed for 30 seconds following a MC21XX reset. eration ration this icon may b PR If the icon displays plays beyond this 30 ssecond period: 1. Remove battery. ove and re-seat the b 2. Iff after re-seating the battery, the icon remains, warm boot the MC21XX. 3. boot If after wa warm booting the MC21XX, the icon remains, then cold boot the MC21XX. 4. If after cold b booting the MC21XX, the icon remains, install a new (tested and working) battery. 5. If the icon remains, return the MC21XX for servicing. Start Button Tap the Start button to launch the Start menu. • Programs: Use to access available programs. • Favorites: Displays files in Favorites directory. • Documents: Displays files in Documents directory. Operation 2-7 • Settings: Accesses the Control Panel, the Network and Dial-up Connections and the Taskbar and Start menu. • Run: Runs a program or application. • Suspend: Places the MC21XX in the suspend state. Programs Menu NOTE For the MC2100, see Using the Keypad to Navigate Applications on page 2-2 on navigating 2 2 for instruction inst using the navigation pad. IN AR From the Start menu, tap Programs to open the Programs menu. The programs installed on the MC21XX with Windows CE display in the Programs menu. Refer to the Application Motorola Enterprise tion Motoro on Guide for Moto Mobility Devices, p/n 72-68901-xx and the Microsoft® Applications for Mobile bile 6.1 and CE 6.0 User Guide, p/n 72E-108299-xx for application information. Table 2-3 Applications in the Programs Menu Icon Description Description Fusion Folder: Open the Wireless Companion folder. See Chapter 5, Wireless Applications for more information. Communications Folder: Opens the he Communication folder. Icon CtlPanel: View and change MC21XX settings such as: Scanner Parameters, Display Settings, Audio Settings, Printer Settings, Date and Time Settings, Touch Screen Settings, etc. Agent: Interacts nteracts with M MSP Agen MSP agents ollect monitoring and asset to collect nformation to enable tthe configuration, information provisioning, monito monitoring and troubleshooting ubleshooting o of the MC21XX. Refer to o the MC21X MC21XX Integrator Guide for more inform mo information. RhoElements Basic Browser: Browse Web and WAP sites. Rapid Deployment Client: Facilitates Rapid software downloads from a Mobility softw Services Platform Console FTP server to the MC21XX. Refer to the MC21XX Integrator Guide for more information. TEAM Express Configuration Opens the TEAM Express Configuration window. WarmBoot: Warm boots the MC21XX. Windows Explorer: Organize and manage files on your device. PR EL Command Prompt: Opens a DOS command prompt window. ndow 2-8 MC21XX Series User Guide Control Panel Table 2-4 lists the applications in the Control Panel. Table 2-4 Programs on the Control Panel Icon Description Description Bluetooth Device Propert Properties: Launch op the Bluetooth application. plication. on PR EL IM IN AR Backlight: Adjust the backlight brightness and power settings. Icon Certificates: See information about certificates installed on the MC21XX. DataWedge: scanning ge: Sample scannin application. Data tion. See Chapter 3, D Capture ture information. informat re for more informa Date/Time: Change date, time and time zone information. Managemen Management: Enables Device Manag downloading and iinstallation of new packages. software packag oftware packa Dialing: Set dialing properties for modem communication and change telephony settings. Change desktop background, Display: C Displa appearance, backlight and brightness. appeara appear Error Reporting: Choose whether to MC21XX collects software operation ation information to use if a serious error occurs. In Input Panel: Switch input methods and set input options. Keyboard: Change keyboard eyboard board repeat delay and rate. Mouse: Adjust double-click sensitivity for both the speed and timing. d Dial-up Connectio Connection Network and Connections: Connect to networks o other computers, ne e Internet using a mod and the modem. Owner: Change owner’s personal profiles. Password: ssword Set a passw ssword: password for the MC21XX. PC Connection: Change settings for connectivity of a host computer. Power: and control MC21XX Power View a power set settin settings. Regional Settings: Change how numbers, currencies, dates and times appear. Rem Remove Programs: Remove pr programs installed on the MC21XX. Stylus: Calibrate the touch screen and adjust double-tap timing. System: View system information and change memory settings. System Info: View information on the MC21XX’s system components. USBConfig: Configure the MC21XX USB port. Volume & Sounds: Select the type of actions for which to hear sounds and customize notifications for different events. Operation 2-9 Keyboard Input Panel Button On the MC2180, use the Keyboard Input Panel as an alternate input device. For more information, see Entering Information Using the Keyboard Input Panel on page 2-12. Desktop Display Button On the MC2180, use the Desktop Display button to minimize all open programs and displa display the desktop. isp Task Manager and Properties AR perties functio functions to sset display and Use the Task Manager to control an application’s use and use the Properties perti clock options. Task Manager Press Blue key - CTRL (to activate the ALT state) then en press TAB display the Task Manager. AB to disp IM IN 1. EL Figure 2-6 Task Manager ger Window Select a task in n the Active ctive Tasks list and select Switch To to make that task the primary task, or select End Task to end the selected tta task. 3. Tap X or press E ESC to exit the Task Manager window. PR 2. Properties erties 1. Select Start > S Settings > Taskbar and Start Menu ... . The Task Bar and Start Menu window displays. Figure 2-7 Taskbar and Start Menu - General Tab 2. This menu provides taskbar options: • Check the Always on Top checkbox to keep the taskbar on top of all other windows. 2 - 10 MC21XX Series User Guide • Check the Auto hide checkbox to make the taskbar disappear, touch the bottom of the display to make the taskbar return. • Check the Show Clock checkbox to display the clock on the taskbar. 3. Select OK to save the settings and exit the window. Advanced Tab Select the Advanced tab. 2. entry, see Start Select the Clear button to delete all of the documents listed in the Start > Documents ments ent Button on page 2-6. Typically this list is empty, but if there were documents in Clearr bu button n the list the Cle would delete them. 3. ents Pa Select the Expand Control Panel checkbox to display the entire contents Panel in list form, nts of the Control P rather than icons. PR EL IM IN AR 1. Figure 2-8 Taskbar and Start Menu, Advanced anced nced Tab 4. Select OK to save the settings and exit the window. Stylus To remove the stylus, ylus, Lift the point end of the stylus up and slide it out of the bar. Figure 2-9 Mini Stylus Removal To store the stylus, slide the flat end of the stylus under the bar and then lower to the back of the MC21XX. Figure 2-10 Mini Stylus Installation AR Operation 2 - 11 PR EL IM IN reen. Use the stylus for selecting items and entering information on the screen. functions as a pen and a n. The stylus funct mouse. Tap the touch screen once with the stylus to select options items. menu item s and open me Figure 2-11 111 Using the Stylus Entering Information ng Informatio To enter information: nter iinform • Use the keypad. • Use the keyboard input panel (soft keyboard) to enter text. • Scan bar code data into data fields. • Use Microsoft® ActiveSync® or Windows Mobile Device Center (WMDC) to synchronize or copy information from the host computer to the MC21XX. For more information on ActiveSync and WMDC, refer to the MC21XX Series Mobile Computer Integrator Guide. 2 - 12 MC21XX Series User Guide Entering Information Using Keypad The alphanumeric keypad produce the 26-character alphabet (A - Z), numbers (0 - 9), function keys and assorted characters. The keypads default characters/functions are printed white, the ALPHA character/functions are printed orange and the functions are printed blue. See Appendix B, Keypad for keypad special functions and special character generation. Entering Information Using the Keyboard Input Panel NOTE MC2180 only. IN AR Use the keyboard input panel (soft keyboard) to enter information in any program. launch the keyboard ogram. To launc input panel, tap the button on the taskbar and then tap Keyboard. Tap a key to enter the value. Tap the keyboard input panel button to display or to hide the keyboard input panel. Figure 2-12 Keyboard Input Panel Entering Data via the Bar Code Scanner canner PR EL The sample bar code scanner application pplication scans data into data fields in the same way data is entered via the keypad. Resetting the MC21XX 1XX If the MC21XX X stops responding to input, reset it. There are two reset functions, warm boot and cold boot. A warm boot restarts starts the MC21XX by closing all running programs. All data that is not saved is lost. A cold boot also restar restarts the MC21XX, but erases all stored records and entries from RAM. In addition it preferenc and other settings to the factory default settings. returns preferences rns formats, preferen boo first. If the MC21XX still does not respond, perform a cold boot. Perform warm boot m a wa Performing a W Warm Boot To perform a warm boot: 1. Press the Power button for five seconds. 2. The MC21XX reboots. CAUTION Files that remain open during a warm boot may not be retained. Operation 2 - 13 Performing a Cold Boot A cold boot restarts the MC21XX and erases all user stored records and entries from RAM. Never perform a cold boot unless a warm boot does not solve the problem. CAUTION Cold boot resets the MC21XX, to the default settings. All added applications and all stored data are removed. Do not cold boot without support desk approval. To perform a cold boot: If the MC21XX is in suspend mode, press the Power button to wake the MC21XX. 21XX 2. Press the Power button to place the MC21XX in suspend mode. 3. On the MC2180, tap Safe Battery Swap. AR 1. On the MC2100, using the navigation pad, scroll down to Safe Press the Enter key. Swap Pre fe Battery Swap. Wait for the LED Indicator to turn red and then turn off. 5. Do not hold down any other keys or Simultaneously press and then release the 1, 9 and Power werr keys. D buttons. As the MC21XX initializes, the splash window, on page 1-10, appears for about a ndow, Figure 1-10 o minute. 6. 1-10 to calibrate the MC21XX screen. Calibrate the touch screen. See Calibration on Screen on page 1- Waking the MC21XX IN 4. PR EL The wakeup conditions define what actions ctions wake up the MC21XX after it has gone into suspend mode. The nd mode by either pre MC21XX can go into suspend pressing the Power button or automatically by Control Panel time-out settings. These settings are configura configurable and the factory default settings are shown in Table 2-5. Table 2-5 Wakeup p Default Settings Condition for Wake Wakeup Power Button Automatic Time-out AC power er is applied. Yes Yes 21XX is connected to a USB cable. MC21XX Yes Yes A key is pressed. No Yes he sca scan trigge The triggered is pressed. Yes Yes creen is touched (MC2180 only). cree The screen No No USB Host No No To access the Wakeup settings: Select Start > Settings > Control Panel > Power icon > Wakeup tab. Y 2 - 14 MC21XX Series User Guide AR Figure 2-13 Power Settings - Wakeup Tab Battery Health Table 2-6 BatteryMgmt Window State of Health Description esc Indicates the e current state of the battery (Healthy or Unhealthy). EL IM Item IN er applet. Select Start > Settings > Power icon > The health of the battery can be viewed on the MC21XX Power BatteryMgmt tab. Battery Usage Indicator es Indicates battery. s the usage of the ba Battery Usage Threshold Indicates indicator threshold. dicates the e usage ind indi Battery Serial # Displays the serial n number of the battery. PR nging the Battery Usa For information on changing Usage Threshold, refer to the MC21XX Series Integrator Guide. Operation 2 - 15 AR Using the Keypad Single-hand Method Figure re 2-14 Enter Entering Data on the Keypad Two-hand Method 2 - 16 MC21XX Series User Guide Browser NOTE MC2180 only. To use the browser: Tap Start > Programs > Neon 1. The browser window appears. IN AR Address Bar Menu Bar Me PR EL IM Display Address and Menu Bar Figure 2-15 Browser Full screen Favorites Favorite vorite Forw Forward Back History Figure 2-16 -16 Menu Bar 1. into the Address Bar. Enter an address in 2. Press Enter key. The web page loads. s the Ente Operation 2 - 17 Installation To install TEAM Client: 1. Tap Start > Programs > TEAM Client Configuration. 2. Follow the on-screen prompts. 3. Warm boot the MC2180. Group Broadcast Communication Buttons Group Broadcast Private Response Figure 2-17 MC2180 TEAM Express Button Assignment • Group Broadcast: Press and hold to start communicating with other voice client users or to make a Private Response. • Private Response: Press and hold to respond to the originator of the last broadcast. PR EL IM IN AR 2 - 20 MC21XX Series User Guide Introduction AR CHAPTER 3 DATA CAPTURE The MC21XX provides three types of data capture re e options: • linear imager • 1D laser scanner • 2D imager (MC2180 only). Linear Imager The MC21XX with an integrated tegrated linear CCD iimager has the following features: • Reading of a variety of bar code sy symbologies, including the most popular linear, postal and 1-D code types. PR • Intuitive ve aiming for easy poi point-and-shoot operation. 1D Laser err Scanner The MC21XX with a an integrated 1D laser scanner has the following features: • Rea Reading of a variety of bar code symbologies, including the most popular linear, postal and 1-D code types. type • Intuitive aiming for easy point-and-shoot operation. 2D Imaging The MC21XX with an integrated 2D imager has the following features: • Omnidirectional (360°) reading of a variety of bar code symbologies, including the most popular linear, postal, PDF417, and 2D matrix code types. • The ability to capture and download images to a host for a variety of imaging applications. • Advanced intuitive laser aiming for easy point-and-shoot operation. 3-2 MC21XX Series User Guide The imager uses digital camera technology to take a digital picture of a bar code, stores the resulting image in its memory, and executes state-of-the-art software decoding algorithms to extract the data from the image. Operational Modes The MC21XX with an integrated imager support three modes of operation, listed below. Activate each mode pressing the Scan button. • Decode Mode: In this mode, the MC21XX attempts to locate and decode enabled barr ccod codes within its ed, orr u until it decodes a field of view. The imager remains in this mode as long as the scan button is pressed, bar code. AR NOTE To enable Pick List Mode, tap Start > Programs > CtlPanel. Select Scanner Settings > Reader Rea Re Parameters. Enable Pick List mode. Pick List can also be set in an AP command. n application using a API • Pick List Mode: This mode allows selective bar code decoding when more bar code is in the ore than one b dot o MC21XX’s field of view. To accomplish this, move the aiming crosshair over the required bar rosshair center d code to decode only that bar code. This feature is ideal for pick lists multiple bar codes and ists containing m manufacturing or transport labels containing more than one (either 1D or 2D). ne bar code type (eith • Image Capture Mode: Use this mode to capture an image within the M MC2 MC21XX’s field of view. This is Scanning Considerations IN useful for capturing signatures or images of items like ke damaged boxes. code. Scanning consists of; aim, scan and decode. performance can be optimized by considering the de. Scanning perfor range and the scanning angle: EL • Range Any scanning device decodes ecodes well over a pa particular working range (minimum and maximum distances acco from the bar code). This range varies acc according to bar code density and scanning device optics. PR Scanning within range brings quick an and constant decodes; scanning too close or too far away prevents e the he scanner closer a decodes. Move and further away to find the right working range for the bar codes ned. However, the situ being scanned. situation is complicated by the availability of various integrated scanning modules.. The best way to spe specify the appropriate working range per bar code density is through a chart called a decode zone for ea each scan module. A decode zone simply plots working range as a function of nimum imum element widths of bar code symbols. minimum • Angle Ang The scan angle iis important for optimizing decode performance. When laser beams reflect directly back into scanner from the bar code, this specular reflection can “blind” the scanner. to the scann To avoid void this, th scan the bar code so that the beam does not bounce directly back. But do not scan at too sharp an angle; the scanner needs to collect scattered reflections from the scan to make a successful decode. Practice quickly shows what tolerances to work within. NOTE Contact the Motorola Enterprise Mobility Support Center if chronic scanning difficulties develop. Decoding of properly printed bar codes should be quick and effortless. Data Capture 3-3 Laser Scanning and Linear Imaging To scan bar codes with the MC21XX: Ensure that the MC21XX is loaded with a scanning application. See DataWedge on page 3-5 for more information. 2. If the MC21XX is equipped with a rotating head, adjust the head prior to scanning. 3. Aim the scan window at the bar code. IN AR 1. Figure 3-1 Data Capture Press the scan button. Ensure re the red scan beam covers the entire bar code. The LED Indicators illuminate red to indicate that The LED Indicator turns green and a beep sounds to indicate hat the beam is on. Th a successful decode. Incorrect PR Correctt EL 4. Figure 3-2 Laser Aiming Correct Incorrect Figure 3-3 Linear Aiming Optimal scanning distance varies with bar code density and scanner optics. • Hold the scanner farther away for larger symbols. • Move the scanner closer for symbols with bars that are close together. 3-4 MC21XX Series User Guide NOTE Scanning procedures depend on the application and MC21XX configuration. An application may use different scanning procedures from the one listed above. Imager Scanning To read a bar code, a scan-enabled application is required. The MC21XX contains the DataWedge application that allows the user to enable the scanner to decode bar code data and display the bar code de content. e cco Ensure that a scan-enabled application is loaded on the MC21XX. See DataWedge page 3-5 for more ge on pag information. 2. Aim the exit window at the bar code. 3. Press the scan button. AR 1. the bar ccode is within the The red laser aiming pattern or aiming dot turns on to assist in aiming. ming. Ensure th e aiming dot. The a aim area formed by the brackets in the aiming pattern or close to the aiming dot is used for increased visibility in bright lighting conditions. PR EL IN ng is in process process, then lights green and a beep The Scan/Decode LED lights red to indicate that scanning sounds, by default, to indicate the bar code was decoded Not Note that when the MC2180 is in ded successfully. N Pick List Mode, the imager does not decode the bar crosshair or aiming dot touches the bar ar code until the cross code. Figure 3-4 Imager Aiming Pattern: ttern: ern: Bar Code Cent Cente Centered Correct rrect Incorrect Incor Figure Aiming Pattern: Bar Code Not Centered re 3-5 Imager Aimin Decoded Not Decoded Figure 3-6 Pick List Mode with Multiple Bar Codes in Aiming Pattern 4. Release the scan button. Data Capture 3-5 NOTE Imager decoding usually occurs instantaneously. The MC2180 repeats the steps required to take a digital picture (image) of a poor or difficult bar code as long as the scan button remains pressed. DataWedge Enable DataWedge To enable DataWedge: Tap Start > Settings > Control Panel> DataWedge. 2. Rea Tap Running to start the DataWedge process. The DataWedge Status Ready. atus changes to R 3. Tap OK. AR 1. Disable DataWedge IM IN To disable DataWedge: 1. taWedge Tap Start > Settings > Control Panel > DataWedge. aWedge.. 2. Tap the Running option to end the DataWedge Wedge process. The DataWedge Status changes to Stopped. 3. Tap OK. Adjusting the Scan Beeper er Volume ume EL To volume level of the scan changed programmatically using APIs or using applications on the can beep can be chan MC21XX. Using CtlPanel PR To change e the beep volume us using the CtlPanel application: 1. elect Start > Program Select Programs > CtlPanel. 2.. Select Audio Settings. Sett Se 3. Use th navig the navigation pad to change Beeper Volume. Select a value between 0 and 3 where 0 is the lowest and 3 the highest. 4. Select ct OK. 5. Select Exit. Using DataWedge When using DataWedge, the beep volume can only be changed using the DataWedge setting. 1. Select Start > Settings > Control panel > DataWedge. 2. Select 3. Basic format. 3. Select 2. Keystroke output. MC21XX Series User Guide Select 5. Feedback. 5. Select 2. On Send. 6. Select 1. Beeper. 7. Select 4. Volume. 8. Enter a value between 0 and 3 where 0 is the lowest and 3 the highest. 9. Select Save. EL IM IN AR 4. PR 3-6 AR Chapter 4 Bluetooth IN Introduction NOTE MC2180 only. PR EL Bluetooth-equipped devices can communicate wires, using frequency-hopping spread spectrum municate without wires (FHSS) radio frequency (RF) to transmit nsmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band (802.15.1). Bluetooth wireless specifically designed for short-range (10 meters /30 feet) ess s technology is spe communication and low powerr consumption. mption. MC2180s with Bluetooth capabilities exchange information (e.g., files, appointments, and tasks) with other pabilities can exch excha Bluetooth enabled devices ices such as phones phones, printers, access points, and other mobile computers. To use the MC2180 as a modem, modem connection between a computer and MC2180. m, create a dial-up mo The MC2180 with technology uses the Microsoft Bluetooth stack. ith Bluetooth technolo techno Adaptive Frequency Hop Hopping Adaptive Frequency H Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with Bluetooth voice. Al All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work. ere is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and There veries d discoveries during critical 802.11b communications. AFH for Bluetooth consists of four main sections: • Channel Classification - A method of detecting an interference on a channel-by-channel basis, or pre-defined channel mask. • Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network. • Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels. • Channel Maintenance - A method for periodically re-evaluating the channels. When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels. AFH coexistence allows Motorola mobile computers to operate in any infrastructure. 4-2 MC21XX Series User Guide The Bluetooth radio in this MC2180 operates as a Class 2 device power class. The maximum output power is 2.5mW and the expected range is 32.8 feet (10 meters). A definition of ranges based on power class is difficult to obtain due to power and device differences, and whether one measures open space or closed office space. NOTE It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is required. Security AR not sspecified. The current Bluetooth specification defines security at the link level. Application-level -level security is no This allows application developers to define security mechanisms tailored to their specific need. Li Link-level y can be implemente implemented on a per-user security occurs between devices, not users, while application-level security edures needed to auth basis. The Bluetooth specification defines security algorithms and procedures authenticate devices, ces. authentica es. Device authe and if needed, encrypt the data flowing on the link between the devices. authentication is a mandatory feature of Bluetooth while link encryption is optional. Recommendations are: IM IN nitialization ialization key that is used to authenticate the Pairing of Bluetooth devices is accomplished by creating an initialization the de mber in th devices and create a link key for them. Entering a common PIN number devices being paired generates the initialization key. The PIN number is never sent overr the air. By default, th the Bluetooth stack responds with spond pond to the key requ no key when a key is requested (it is up to user to respond request event). Authentication of onse transaction transaction. Blue Bluetooth devices is based-upon a challenge-response Bluetooth allows for a PIN number or s used for security a an passkey that is used to create other 128-bit keys and encryption. The encryption key is e the pairing devices. Also worthy of note is the limited range and airing devices derived from the link key used to authenticate dios that makes longfast frequency hopping of the Bluetooth radios long-distance eavesdropping difficult. • Perform pairing in a secure environment ent PR EL • Keep PIN codes private e and don't store the PIN codes in the mobile computer • Implement application-level tion-level security. Smart-pairin The Microsoft stack supports Smart-pairing. For detailed information, refer to the Microsoft MSDN. pports Smart-pai Bluetooth Configuration onfiguration The services supported by the Microsoft Bluetooth stack: • Generic Access Profile • Serial al Po Port Service • Service Discovery Access Profile • Dial-Up Networking Profile (Client) COM5 and COM9 ports are available for the Microsoft Bluetooth stack. Bluetooth 4-3 Bluetooth Power States Cold Boot Performing a cold boot turns off the state of the Bluetooth radio. Warm Boot Performing a warm boot turns off the state of the Bluetooth radio. Suspend s into low power mo mod When there is an active Bluetooth connection, the Bluetooth radio goes mode maintaining the h radio active connection. When there is no active connection, the Bluetooth o turns off. Resume dev When the MC2180 resumes, the user must re-connectt to the Bluetooth d device. 4-4 MC21XX Series User Guide Using Microsoft Bluetooth Stack The following sections provide information on using the Microsoft Bluetooth stack. Power Modes The Bluetooth radio switches between normal and low power modes automatically. When dat data transfer is o low powe required, the radio goes into normal mode. When there is no activity, the radio goes into power mode. wp Discovering Bluetooth Device(s) To find Bluetooth devices in the area: AR The MC2180 can receive information from discovered devices without bonding. However, once b bonded, the ing. Howev Bluetoot MC2180 and a bonded device exchange information automatically when you Bluetooth radio on. u turn the Bluetoo Ensure that Bluetooth is enabled on the device. 2. verable connecta Ensure that the Bluetooth device to discover is in discoverable connectable modes. e and conn 3. Ensure that the two devices are within 10 meters (30 another. 30 feet) of one anothe 4. Tap Start > Settings > Control Panel > Bluetooth Properties icon. tooth Device Pr Proper EL IM IN 1. Figure 4-1 Bluetooth tooth Manager Tap Enable nable ble Bluetooth. Bluetooth. 6. Tap button. The MC2180 begins searching for discoverable Bluetooth devices in the area. ap Scan Device butto Discovered devices appear in the list. PR 5. Figure 4-2 Searching for Bluetooth Devices 7. Double tap a device from the list. Bluetooth 8. Select Trusted. A dialog box appears. 9. Tap Yes. The Bluetooth window appears. 4-5 Figure 4-3 Enter PIN 10. Enter a PIN and then tap OK. AR icon). 11. Enter the PIN on the other device. The device in the list become trusted sted (key ic N, enter You are prompted to enter a PIN. If the device has a specific PIN, nter it in the PIN ffield and tap Next. If the device does not have a specific passcode, enter one in the e Passcode field and ttap Next. The Bluetooth radio tries to connect with the device. 12. If you created a passcode, you will be prompted by the other device to enter the same passcode. Enter the IN created passcode to establish a paired connection. (If you passcode from the device, you u entered a pas e.) shouldn’t have to do anything on the other device.) 13. When the connection is complete, a list of matching supported services on the device appears. tching and supporte 14. Select the services you want to use and services on the new devices have to be selected d tap ap Finish. The serv IM or else the pairing won’t include those though the devices are paired. If services are not e services, thou ices, even tho selected, you will be continually re-prompted passcode from the device. e-prompted -prompted for the pas 15. The device appears in the list on the main window window. ccepted on bo After the passcodes have been accepted both sides, you have a trusted (“paired”) connection. EL NOTE Some devices ces might not require a PIN. This depends upon the device’s authentication. Available Services icess PR NOTE In order to conn connect to the Bluetooth device, the application must create the connection to the remote Please refer to the MSDN Help for detailed information. device. Pleas Microsoft Bluetooth stack offers the Serial Port service and DUN Client service. Mic The MC2180 with M EL IM IN AR MC21XX Series User Guide PR 4-6 AR CHAPTER 5 WIRELESS APPLICATIONS CATIONS IN Introduction NOTE MC2180 only. IM Wireless Local Area Networks (LANs) allow mobile compute computers to communicate wirelessly and send captured data to a host device in real time. Before MC21XX on a WLAN, the facility must be set up with the efore using the MC21 required hardware to run the wireless MC21XX must be configured. Refer to the documentation eless MC ess LAN and the M provided with the access points instructions on setting up the hardware. ts (APs)) for instruct instruction EL NOTE 802.11d d is enabled by default. defaul When enabled, the AP must be configured the same in order to defau connect. ect. PR To configure the wireless applications provide the tools to configure and test the wireless he MC21XX, a set of w radio in the MC21XX. Refer to th the Wireless Fusion Enterprise Mobility Suite User Guide for Version X1.00 for information wireless profiles. Go to http://www.motorola.com/enterprisemobility/manuals for the on on configuring wire latest version sion of this guide. See Software Versions on page ii to determine the Fusion version on the MC21XX. Streng icon to display the Wireless Launcher menu. Tap ap the th Signal Strength Str Y MC21XX Series Integrator Guide EL IM IN AR Signal Strength Icon Figure 5-1 Wireless Launcher Menu Many of the items in the menu invoke one of the Fusion applications. items and their ations. These menu itite corresponding applications are summarized in Table 5-1. Table 5-1 Supported Applications Application Find WLANs Manage Profiles Manage Certs Manage PACs Options Description escr Invokes the Find WLANs which displays a list of the WLANs available s application w in your area. he Manage Profiles a Invokes the application (which includes the Profile Editor anage and edit your list of WLAN profiles. Wizard)) to manage okes the Certificate ficate Manager application which allows you to manage Invokes authentication. certificates used for a Invokes kes the PAC Manager application which helps you manage the list of Protected rotected Acce Access Credentials used with EAP-FAST authentication. Invokes th the Options application which allows you to configure the Fusion option settings. settings ettings PR 5-2 s Status Wireless Inv Invokes the Wireless Status application which allows you to view the status of the current wireless connection. reless Diagnostics Wireless Invokes the Wireless Diagnostics application which provides tools with which to diagnose problems with the wireless connection. ff ff Log On/Off Invokes the Network Login dialog which allows you to log on to a particular profile or to log off from the currently active profile. Fusion Help Invokes Fusion Help application which provides on-device Fusion Help. Additional Wireless Launcher menu entries include: • Enable/Disable Radio • Hide Menu • Exit. Wireless Applications 5-3 Signal Strength Icon The Signal Strength icon in the task tray indicates the mobile computer’s wireless signal strength as follows: Table 5-2 Signal Strength Icons Descriptions Icon Status None WLAN network is ready to use. EL IM IN AR Excellent signal strength Action Very good signal strength WLAN network is ready to use. se. Good signal strength dy to use. WLAN network is ready Fair signal strength WLAN network is ready ady to use. Notify the network administrator all strength is only “Fa that the signal “Fair”. Poor signal strength WLAN network is ready to us use. Performance may not be um. optimum. network administrator that the signal m. Notify the networ ength strength ngth is “Poor”. Out-of-network range (not associated) connection. Notify the network administrator. No WLAN network c d.. The WLAN radio is disabled. radio is disabled. To enable, choose Enable Radio The WLAN ra from th the W Wireless Applications menu. her The Wireless Launcher xit xited. application was exited. The W Th Wireless Launcher application has been closed. See the Fus Fusion Functions paragraphs below for how to restart the Wireless Launcher. Turning Off the Radio PR To turn off ff the WLAN radio tap the Signal Strength icon on the task tray and select Disable Radio. A red X appears indicating that the radio is disabled (off). rs across the icon ind To on, tap the Signal Strength icon on the task tray and select Enable Radio. The red X o turn the radio b back o disappears from the icon indicating that the radio is enabled (on). Minimum Set Setup et Below is a list of the minimum effort to achieve a wireless connection. Note that there are many discrete nuances that may affect the performance of your wireless connection that might be missed if you do not consider them carefully. You will need to create a profile. It is recommended that you read the profile editor chapter. 1. Find out from your IT administrator what the connection settings should be (Extended Service Set Identifier (ESSID), Enterprise or Personal, authentication type, tunnel type, certificate requirements, Protected Access Credentials (PAC) requirements). Note that not all of the items listed may be relevant. 2. Create the profile using the information provided by the IT administrator. MC21XX Series Integrator Guide Enter the Manage Profile screen, select the profile (press and hold), and select the Connect option in the context menu that appears. EL IM IN AR 3. PR 5-4 AR Chapter 6 Accessories PR EL IM IN Introduction The MC21XX accessories provide a variety of product capabilities. Accessories include cradles, oduct support capabil cables and spare battery chargers. Table 6-1 lists sts the MC21XX acce accessories. Table 6-1 MC21XX Accessories Accessory Number Part Numbe Description Cradles Single-slot USB Cradle CRD2100-1000UR CRD2100-1000U Charges the MC21XX main battery and synchronizes the MC21XX with a host computer through a USB connection. Four-slot Charge Only Cradle CRD2100-4000CR CRD2 Charges up to four MC21XXs. Four-slot Ethernet ernet Cradle CRD2100-4000ER Charges up to four MC21XXs and connects to the MC21XX with an Ethernet network. Four-slot Spare Ba Battery Charger SAC2100-4000CR Charges up to four MC21XX spare batteries. Power ower S Supply PWRS-14000-249R Provides power to the MC21XX, Single-slot USB Cradle and the USB ActiveSync/Charge cable. Power Supply PWRS-14000-148R Provides power to the Four-slot Charge Only Cradle and the Four-slot Ethernet cradle. Power Supply PWRS-14000-241R Provides power to the Four-slot Spare Battery Charger. DC Line Cord 50-16002-042R Provides power from the power supply to the Four-slot Ethernet cradle or Four-slot Charge Only cradle. US AC Line Cord 50-16000-182R Provides power to the 2-wire power supply. Charging ging MC21XX Series User Guide Table 6-1 MC21XX Accessories (Continued) Accessory Part Number Description International AC Line Cord Provides power to the 2-wire power supply. Purchase separately. US AC Line Cord 23844-00-00R Provides power to the 3-wire power supply. International AC Line Cord wer su Provides power to the 3-wire power er supply. Purchase separately. Cables PR EL IM IN AR 6-2 USB ActiveSync/Charge Cable 25-154073-01R capab Provides USB client communication capabilities capa and charges the MC21XX. USB Cable 25-68596-01R B communication Provides USB through the munication thro ot USB cradle. Single-slot Handstrap SG-MC2123225-01R handstra Replacement handstrap. ement han Holster SG-MC2121205-01R Provides a soft, cclip on holder and a shoulder strap forr the MC21XX MC21XX. Lanyard 25-01R SG-MC2127225-01R 01R lanyard for holding the MC21XX. Optional lla Modem Dongle M9000-100R 9000-100R MDM9000-100R Provides modem connectivity through the MC21XX and Modem Adapter Cable. Modem Adapter Cable 25-154074-01R Connects Modem Dongle to the MC21XX. 2400 mAh Battery BTRY-MC21EA BTRY-MC21E BTRY-MC21EAB0E Replacement battery. Stylus 11-4279411-42794-03R Replacement stylus (3-pack). Tether TBS Replacement tether (3-pack). ector Screen protector TBS Replacement screen protectors (3-pack). Soft Goods Miscellaneous Accessories 6-3 Single-slot USB Cradle CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 7-2. The Single-slot USB cradle: • Provides 5.4VDC power for operating the MC21XX and charging the battery. • Provides a USB port for data communication between the MC21XX and a host comp computer. • Provides USB host communications between the MC21XX and a peripheral pheral device. Battery Charging The Single-slot USB cradle can charge theMC21XX main battery. ry.. To charge the M MC2 MC21XX: 1. MC Slide the MC21XX into the slot. The MC21XX LED Indicator MC21XX battery charging cator indicates the M status. The battery charges in approximately four hours. urs. See Table ble 1-1 on page 1-6 for charging status indications. PR EL LED Indicator MC21XX C21XX Slot Mating Adapter Figure 6-1 Single-slot USB Cradle 2. When charging is complete remove the MC21XX from the cradle. Each Single-slot USB cradle comes with a mating adapter. Use the mating adapter to connect two or more cradles together. Each cradle still requires a power supply. 6-4 MC21XX Series User Guide Four-slot Charge Only Cradle CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 7-2. The Four-slot Charge Only cradle: • Provide 5.4 VDC power for operating the MC21XX and charging the battery. • Simultaneously charges up to four MC21XXs. PR EL IM IN AR Battery Charging The Four-slot Charge Only cradle can charge up to four MC21XXs simultaneously. ltaneously. ously. To charge the MC21XX: 1. Slide the MC21XX into the cradle slot. LED Indicator or Power LED Figure 6-2 Four-slo Four-slot Charge Only Cradle Fou 2. The MC21XX LED Indicator indicates the MC21XX battery charging status. The battery usually charges in approximately four hours. See Table 1-1 on page 1-6 for charging status indications. 3. When charging is complete, remove the MC21XX from the cradle. Power LED The green Power LED lights to indicate that the Four-slot Charge Only cradle is connected to a power source. Accessories 6-5 Four-slot Ethernet Cradle CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 7-2. The Four-slot Ethernet cradle: • Provide 5.4 VDC power for operating the MC21XX and charging the battery. • Simultaneously charges up to four MC21XXs. • Connects the MC21XX to an Ethernet network. PR EL IM IN AR Battery Charging The Four-slot Ethernet cradle can charge up to four MC21XXs simultaneously. charge the MC21XX: multaneously. To ch 1. Slide the MC21XX into the cradle slot. LED D Indicator 100 Mbps Speed LED Link LED Figure 6-3 Four-slot Ethernet Cradle 2. The MC21XX LED Indicator indicates the MC21XX battery charging status. The battery usually charges in approximately four hours. See Table 1-1 on page 1-6 for charging status indications. 3. When charging is complete, remove the MC21XX from the cradle. LED Charge Indications The Four-slot Ethernet cradle use the MC21XX amber LED Indicator to indicate the battery charging status. See Table 1-1 on page 1-6 for charging status indications. 6-6 MC21XX Series User Guide Speed LED The green Speed LED lights to indicate that the transfer rate is 100 Mbps. When it is not lit it indicates that the transfer rate is 10 Mbps. Link LED PR EL IM IN AR The yellow Link LED blinks to indicate activity, or stays lit to indicate that a link is established. ed. When it is not lit, d. W it indicates that there is no link. Accessories 6-7 Four-slot Spare Battery Charger CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 7-2. The Four-slot Spare Battery Charger simultaneously charges up to four spare batteries. Spare Battery Charging To charge up to four spare batteries: Insert the spare battery into the spare battery charging slot, contact end ffirst. PR EL IM IN AR 1. 2. Pivot the battery down into the charging slot. Spare Spa Batteries Spare Battery Charging Slot Spare Battery Charging LEDs (4) Figure 6-4 Four-slot S Spare Battery Charger 3. Gent Gently press down on the battery to ensure proper contact. The battery charges in approximately four hours. ours. See Se Table 1-1 on page 1-6 for charging status indications. 4. When charging is complete, press the battery clip and lift battery out of the slot. WARNING! Do not use a tool to remove the battery. The Spare Battery Charging LEDs indicate the spare battery charging status. See Table 1-1 on page 1-6 for charging status indications. 6-8 MC21XX Series User Guide Modem Adapter Cable/Modem Dongle EL IM IN AR Use the Modem Adapter Cable and Modem Dongle to enable data communication between the MC21XX and a host computer, remotely through the phone lines, and synchronizes information between the MC21XX and a host computer. Figure 6-5 Modem Adapter Cable Line In Port Phone Port Serial Port LEDs Figure 6-6 Modem Dongle ngle The following items tems are required for a modem connection: PR • Telephone phone address and DNS/WINS address information from the dial-in server administrator one number, IP ad • Dial-in account on the host system, including a user ID and password • RJ11 or RJ12 mo modem cable • Functioning nctioning ttelephone jack that supports plug-in modems connected to the local telephone system nction • Setup off Country Codes to use the modem with the appropriate country’s telephone network. Accessories 6-9 Setup EL IM IN AR Modem Adapter Cable Connecting to the MC21XX Modem Dongle Figure 6-7 Modem Dongle Setup connect the modem's 15-pin connector into a VGA port of a host computer. Do not conne PR CAUTION AUTION AUTI Using sing the Correct TTelep Telephone Line Type Use a stan standard an analog phone line, as in most households. In an office, use a line connected to a fax machine or mode modem. In a hotel, request a room with a standard phone line or data port. If necessary, check with the local phone compa com company or administrator to make sure you are using the right type of line before sending data. NOTE If using a phone, connect the cord from the phone to the Phone port on the modem. 6 - 10 MC21XX Series User Guide Table 6-2 Modem LED Indicator LED Indication Modem is not properly connected to the MC21XX; modem is not receiving power. Green Modem is connected to the MC21XX and is receiving power. Solid Amber MC21XX is communicating with the host computer. PR EL IM IN AR Off Accessories 6 - 11 USB ActiveSync/Charge Cable The USB ActiveSync/Charge cable: • Provide the MC21XX with operating and charging power when used with the approved power supply. • Synchronize information between the MC21XX and a host computer. With customized or third party software, it can also synchronize the MC21XX with corporate databases. • Provide USB connection through the USB pass-through port for communication ion with th a USB device, such EL IM Figure 6-8 USB Charge Cable IN AR C21XX Series Mobile Computer as a host computer. For communication setup procedures, refer to the MC21XX 21XX Serie Integrator Guide. Battery Charging and Operating ating ng Power CAUTION Ensure that guidelines for battery safety described in Battery Safety Guidelines on page at you follow the guidelin 7-2. To charge the MC21XX battery: 21XX battery Connect the he USB Charge Cable power input connector to the approved power source. PR 1. Figure 6-9 USB Charge Cable 2. Slide the bottom of the MC21XX into the MC21XX connector end of the MC21XX Communication/Charge cable and gently press in until the snaps latch into the MC21XX. 6 - 12 MC21XX Series User Guide 3. The MC21XX LED Indicator indicates the MC21XX battery charging status. The battery usually charges in less than four hours. See, Table 1-1 on page 1-6 for charging status indications. 4. When charging is complete, remove the cable by gently pulling the MC21XX and the cable apart until the snaps release the MC21XX. LED Charge Indications PR EL IM IN AR The MC21XX Charge cable use the amber LED Indicator to indicate the MC21XX battery charging status. See ar Table 1-1 on page 1-6 for charging status indications. Accessories 6 - 13 Holster IN AR The holster provides a holder for the MC21XX. Figure 6-10 Holster PR EL IM The holster holds the MC21XX on a belt Slide the MC21XX into the holster with the screen Sli elt or waist band. S facing the user. 6 - 14 MC21XX Series User Guide Handstrap Loop Hook Material IN AR Loop Material Mini Stylus Holder Belt Buckle Figure 6-11 Handstrap PR EL Installation To install the handstrap: 1. Feed both loops through hrough the mounting slots. Strap Tab Loop Mounting Slots Figure 6-12 Feed Loops Through Mounting Slots 2. Slide each loop over the strap tab and push all the way down. Figure 6-13 Secure Tab Press the tab down to secure. 4. Feed the belt through the handstrap bar. EL IM IN 3. Figure 6-14 Connect nect ct Handstrap to Han Handstrap Bar Feed the buckle. he belt through the bu PR 5. AR Accessories 6 - 15 Removal al handstrap: hands To remove the hand 1. Pull the belt through the buckle. 2. Pull the belt through the handstrap bar. 3. Lift the strap tab. 4. Lift both loops off the strap tab. 5. Pull loops through the mounting slots. 6 - 16 MC21XX Series User Guide Lanyard Buckle IN AR Belt Mini Stylus us Holder er Figure 6-15 Lanyard Installation Feed the belt through the handstrap bar. ands PR EL 1. Figure 6-16 Lanyard Installation 2. Feed the belt through the buckle. Removal Accessories 6 - 17 Tether Installation Use the tether to attach the mini stylus or pen stylus to the MC21XX handstrap bar. To install the tether: Insert loop into mounting hole on stylus. Feed other end through loop and pull taught. Feed loop into mounting hole on handstrap bar. PR EL IM IN AR Feed stylus through loop and pull taught. PR EL IM IN AR 6 - 18 MC21XX Series User Guide AR Chapter 7 Maintenance & Troubleshooting ublesho IM IN Introduction This chapter includes instructions on cleaning and MC21XX, and provides troubleshooting solutions d storing the MC21XX for potential problems during MC21XX operation. on on. Maintaining the MC21XX For trouble-free service, observe when using the MC21XX: ve the following tips w • Do not scratch the screen creen reen of the MC21X MC21XX MC21XX. When working with the MC21XX, use the supplied stylus or EL plastic-tipped pens with a touch-sensitive screen. Never use an actual pen or pencil or s intended for use wit other sharp object ect on the surface of the MC21XX screen. Motorola recommends ommends using a screen protector, p/n TBS. • The screen of the MC21XX is glass. Do not to drop the MC21XX or subject it to strong impact. PR • Protect otect the MC21XX fr from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and keep it away fro from heat sources. • Do not store o or use the MC21XX in any location that is dusty, damp, or wet. • Use a soft llens cloth to clean the MC21XX. If the surface of the MC21XX screen becomes soiled, clean it soft cloth moistened with a diluted window-cleaning solution. with a so • Periodically replace the rechargeable battery to ensure maximum battery life and product performance. Battery life depends on individual usage patterns. 7-2 MC21XX Series User Guide • A screen protector is applied to the MC21XX. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. Benefits include: • Protection from scratches and gouges • Durable writing and touch surface with tactile feel • Abrasion and chemical resistance • Glare reduction • Keeping the device’s screen looking new • Quick and easy installation. WARNING! AR Battery Safety Guidelines Failure to follow these guidelines may result in fire, re, othe other hazard. e, explosion, or ot • The area in which the units are charged should be clear ar of debris and comb combustible materials or IN chemicals. Particular care should be taken where the he device is charged iin a non commercial environment. • Follow battery usage, storage, and charging guidelines found in th the user's guide. • Improper battery use may result in a fire,, explosion, hazard. plosion, or other h IM • Do not use a tool to remove the battery tery ery from the MC21X MC21XX or battery charging accessory. • To charge the mobile device battery, ttery, ery, the battery and charger temperatures must be between +32 ºF and +104 ºF (0 ºC and +40 ºC) • Do not use incompatible batteries and charge charger chargers. Use of an incompatible battery or charger may present a EL risk of fire, explosion, leakage, or other haz hazard. If you have any questions about the compatibility of a battery or a charger, Enterprise Mobility support. er, contact Motorola E • For devices that at utilize a USB port a as a charging source, the device shall only be connected to products that bear the e USB-IF logo or have completed the USB-IF compliance program. • To enable ble authentication of a an approved battery, as required by IEEE1725 clause 10.2.1, all batteries will PR y a Motorola hologram carry hologram. Do not fit any battery without checking it has the Motorola authentication ologram. hologram. ologram • Do not disassemb disassemble or open, crush, bend or deform, puncture, or shred. • Severe impact from dropping any battery-operated device on a hard surface could cause the battery to overheat. rhea rheat. • Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals. • Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, or expose to fire, explosion, or other hazard. • Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or near a radiator or other heat source. Do not place battery into a microwave oven or dryer. • Battery usage by children should be supervised. • Please follow local regulations to properly dispose of used re-chargeable batteries. • Do not dispose of batteries in fire. Maintenance & Troubleshooting 7-3 • In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice. • If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange for inspection. Cleaning Always wear eye protection. CAUTION Read warning label on compressed air and alcohol product before using. fore using WARNING! IN AR If you have to use any other solution for medical reasons please Motorola Motorol for more ease contact Motoro information. Avoid exposing this product to contact with flam flammable liquids. If such ith hot oil or other fla d clean the prod product im exposure occurs, unplug the device and immediately in accordance with these guidelines. Approved Cleanser Active Ingredients Harmful Ingredients IM 100% of the active ingredients in any cleaner ner must consist of on one or some combination of the following: isopropyl alcohol, bleach/sodium hypochlorite, hlorite, hydrogen pero peroxide or mild dish soap. EL The following chemicals are known to damage th the plastics on the MC21XX and should not come in contact with the device: ammonia solutions, compounds of amines or ammonia; acetone; ketones; ethers; aromatic olutions, compoun compound or alcoholic alkaline solutions; ethanolamine; toluene; and chlorinated hydrocarbons; arbons; acqueous o trichloroethylene; benzene; and TB-lysoform. enzene; carbolic acid a Cleaning Instructions ructions PR Do not apply pply liquid directly to the MC21XX. Dampen a soft cloth or use pre-moistened wipes. Do not wrap the device e in the cloth or wipe, but gently wipe the unit. Be careful not to let liquid pool around the display window or other places. A Allow th the unit to air dry before use. Special cial Cleaning Cle Notes Many vinyl g gloves contain phthalate additives, which are often not recommended for medical use and are known to be harmful to the housing of the MC21XX. The MC21XX should not be handled while wearing vinyl gloves containing phthalates, or before hands are washed to remove contaminant residue after gloves are removed. If products containing any of the harmful ingredients listed above are used prior to handling the MC21XX, such as hand sanitizer that contain ethanolamine, hands must be completely dry before handling the MC21XX to prevent damage to the plastics. Materials Required • Alcohol wipes • Lens tissue 7-4 MC21XX Series User Guide • Cotton tipped applicators • Isopropyl alcohol • Can of compressed air with a tube. Cleaning the MC21XX Housing Using the alcohol wipes, wipe the housing including keys and in-between keys. Display The display can be wiped down with the alcohol wipes, but care should be e taken any pooling of aken not to allow a liquid around the edges of the display. Immediately dry the display with non-abrasive cloth to prevent h a soft, non-a streaking. Scanner Exit Window Wipe the scanner exit window periodically with a lens tissue material ssuitable for cleaning optical sue or other materia material such as eyeglasses. Connector 1. Remove the main battery from MC21XX. See Main Battery R Removal on page 1-8. X. S 2. Dip the cotton portion of the cotton tipped applicator in is isopropyl alcohol. 3. otton tipped applicato Rub the cotton portion of the cotton applicator back-and-forth across the connector on the bottom of pped applica the MC21XX. Do not leave any cotton residue on the connector. 4. mes. Repeat at least three times. mes 5. Use the cotton tipped ped applicator dipped in alcohol to remove any grease and dirt near the connector area. 6. on tipped applicator a Use a dry cotton and repeat steps 4 through 6. CAUTION AUTION ON nozzle at yourself and others, ensure the nozzle or tube is away from your face. Do not point n 7. Spray compressed a air on the connector area by pointing the tube/nozzle about ½ inch away from the urface. surface. 8. ct the a Inspect area for any grease or dirt, repeat if required. Cleaning Cradle Connectors To clean the connectors on a cradle: 1. Remove the DC power cable from the cradle. 2. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol. 3. Rub the cotton portion of the cotton tipped applicator along the pins of the connector. Slowly move the applicator back-and-forth from one side of the connector to the other. Do not let any cotton residue on the connector. Maintenance & Troubleshooting 4. 7-5 All sides of the connector should also be rubbed with the cotton tipped applicator. CAUTION Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face. Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface. 6. Ensure that there is no lint left by the cotton tipped applicator, remove lint if found. d. 7. If grease and other dirt can be found on other areas of the cradle, use lint free alcohol to remove. ee cloth and alcoho 8. Allow at least 10 to 30 minutes (depending on ambient temperature and alcohol to air dry alco d humidity) for the a before applying power to cradle. 5. AR tem If the temperature is low and humidity is high, longer drying time is required. temperature and dry equired. Warm te humidity requires less drying time. Cleaning Frequency PR EL IM IN The cleaning frequency is up to the customer’s discretion varied environments in which the mobile tion due to the vari tly devices are used. They may be cleaned as frequently However when used in dirty environments it y as required. Howev ner may be advisable to periodically clean the scanner ensure optimum scanning performance. er exit window to ens 7-6 MC21XX Series User Guide Troubleshooting MC21XX Table 7-1 Troubleshooting the MC21XX Solution Main battery not charged. Charge or replace the main battery. Main battery not installed properly. Install Ensure the battery is installed properly. See Insta ed properly sta Main Battery on page 1-4. PR EL IM IN AR MC21XX does not turn on. Cause Problem System crash. Perform a warm boot. MC21XX still does not turn on, ot. If the MC21X ot.. For more informa informatio see, Resetting the perform a cold boot. information MC21XX on page age 2-12. 2-12 -12. Battery failed. attery. Replace battery. MC21XX still does not operate, try a ry. If the MC warm boot, boot. For more information see, oot, then a cold boo Resetting etting the MC21XX on page 2-12. MC21XX removed from power source while battery was charging. Connect power ssource and begin charging. The battery requires up to four hours to recharge fully. attery Extreme battery tery ature. temperature. does not charge if ambient temperature is below Battery d 32 32°F ((0°C) or above 104°F (40°C). Cannot see characters on screen. 21XX 1XX not MC21XX powered on on. Press the Power button. During data communication, no data was transmitted, or ta w was transmitted data incomplete. MC21XX removed or from cradle o unplugged fr from host computer omputer during commu communication. Replace the MC21XX in the cradle, or reattach the cable and re-transmit. In Incorrect cable configuration. See the system administrator or refer to the MC21XX Series MC21XX Integrator Guide. Communication software was incorrectly installed or configured. See the system administrator or refer to the MC21XX Series MC21XX Integrator Guide. MC21XX does not emit sound. Volume setting is low or turned off. Increase the volume. See Adjusting the Volume on page 2-4 for more information. MC21XX turns itself off. MC21XX is inactive. The MC21XX turns off after a period of inactivity. This period can be set from one to five minutes, in one-minute intervals. Battery is depleted. Recharge or replace the battery. Battery did not charge. Maintenance & Troubleshooting 7-7 Table 7-1 Troubleshooting the MC21XX (Continued) Problem Solution Touch screen not calibrated correctly. Re-calibrate the screen. Tap Start > Control Panel > Stylus > Calibration tab. Tap the Recalibrate button. MC2100 does not have a touch screen. Normal operation. The system crashed. m a wa bo see Warm boot the system. To perform warm boot, Resetting the Mobile Computer 2-27.. er on page 2-27 PR EL IM IN AR Tapping the window buttons or icons does not activate the corresponding feature. Cause A message appears stating that the MC21XX memory is full. Too many files stored on the MC21XX. necessary Delete unused memos and necessary, save these d records. If necessa mputer. records on the host computer. mpute Too many applications installed on the MC21XX. stalled fro Remove unused installed from the MC21XX to led applications fr recover memory. y. The MC21XX does not accept scan input. Scanning application is not loaded. at the MC21XX is load Verify that loaded with a scanning cation. n. See the ssystem administrator. application. Unreadable bar code. Ensure sure the symbol is n not defaced. Distance between ar scan window and bar ct. code is incorrect. MC21X Ensure the M MC21XX is within proper scanning range. MC21XX iss not mmed med for the programmed bar code type. Ensure the MC21XX is programmed to accept the type of bar ccode scanned. ba MC21XX is not programmed rogrammed to generate beep. erate a beep If a beep on a good decode is expected and a beep is not heard, check that the application is set to generate a beep on good decode. low. Battery is lo Check the battery level. When the battery is low, the MC21XX automatically goes into suspend mode. Warning appears on n during boot up. screen Battery not removed Batt properly. Follow Battery Swap procedure. See Main Battery Removal on page 1-8. MC21XX performs a cold boot a after performin performing a Batt Battery ap Swap Battery Swap Procedure not followed. Follow Battery Swap procedure. See Main Battery Removal on page 1-8. Backup battery not adequately charged. Ensure backup battery charges fully. See Battery Charging on page 1-5. 7-8 MC21XX Series User Guide Single-slot USB Cradle Table 7-2 Troubleshooting the Single-slot USB Cradle Possible Cause Solution MC21XX battery is not charging (LED Indicator does not light). Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle and to AC power. MC21XX was removed from cradle too soon. c take up If the MC21XX battery is fully depleted, ted it can to five hours to fully recharge battery. ge a batter EL IM IN AR Symptom During data communication, no data was transmitted, or transmitted data was incomplete. Peripheral device not working properly. No battery installed. Install battery. Battery is faulty. Verify that other batteries properly. If so, atteries charge prope lty battery. replace the faulty attery. The MC21XX is not fully seated in the cradle. Remove and MC21XX into the cradle, nd MC21 d re-insert the MC g it iss correctly seated ensuring seated. MC21XX removed from cradle during communication. eplace ce MC21XX in crad Replace cradle and retransmit. n.. Incorrect cable configuration. See the system a administrator or refer to the MC21XX Serie Series Integrator Guide. ware is Communication software nfigured nfig not installed or configured properly. See the ssystem administrator or refer to the MC21X MC21XX Series Integrator Guide. ommunication munication Incorrect communication sed. cable used. Obtain correct cable from vendor. Cable should be microUSB A to USB B. Four-slot Charge Only Cradle Table 7-3 Troubleshooting shooting the Four-slo Four-slot Charge Only Cradle PR Problem blem MC21XX X battery is not no charging ing (Indicator does do not no light). ht). Cause Solution Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle and to AC power. No battery installed. Install battery. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. MC21XX was removed from cradle too soon. If the MC21XX battery is fully depleted, it can take up to five hours to fully recharge a battery. The MC21XX is not fully seated in the cradle. Remove and re-insert the MC21XX into the cradle, ensuring it is correctly seated. Maintenance & Troubleshooting 7-9 Four-slot Spare Battery Charger Table 7-4 Troubleshooting the Four-slot Spare Battery Charger Symptom Solution Charger is not receiving power. Ensure the power cable is connected securely to both the charger and to AC power. Spare battery is not correctly seated. o the ch charge ensuring it is Remove and re-insert the battery into charger, correctly seated. PR EL IM IN AR Spare battery is not charging (Spare Battery Charging LED does not light). Possible Cause Spare battery was removed from charger or charger was unplugged from AC power too soon. spa battery is Ensure charger is receiving power. Ensure the sspare seated correctly. If a battery ry is fully depleted, it ccan take up to rge five hours to fully recharge ge a battery. Spare battery is faulty. Verify that other properly. If so, replace the her batteries charge p ery. faulty battery. USB ActiveSync/Charge Cable Table 7-5 Troubleshooting the USB ActiveSync/Charge eSync/Charge c/Charge Cable Symptom MC21XX battery is not charging (LED Indicator does not light). During g data communication, mmunication, no data was transmitted transmitted, or transmitted ransmitt ransmitted data was incomplete. omple omplete. Possible Cause Solution Cable is nott receiving power. Ensure the power cable is connected securely to both the Ensu Ens cable and to AC power. ca No o battery installed. Install battery. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. MC21XX is not fully The MC21X seated in the cable. Remove and re-attach the MC21XX to the cable, ensuring it is correctly seated. Cable Cabl removed from MC21XX during communication. Reattach cable to MC21XX and retransmit. Incorrect cable configuration. See the system administrator or refer to the MC21XX Series MC21XX Integrator Guide. Communication software is not installed or configured properly. See the system administrator or refer to the MC21XX Series MC21XX Integrator Guide. PR EL IM IN AR 7 - 10 MC21XX Series User Guide Y AR Appendix A Specifications PR EL IM IN MC21XX and Accessory Technical Specifications cations Table A-1 summarizes the MC21XX technical specifications intend intended operating environments. ecifications and inten Table A-1 MC21XX Technical Specifications ons Item Description Physical Characteristics Dimensions 171.7 1.7 mm L x 60.9 mm W x 34.1 mm D (6.76 in n L x 2.40 in W x 1.24 in D) Weight (including battery) attery) MC21 MC2100: 228 g (8.04 oz) MC2180: 236 g (8.32 oz) MC Display 2.8 inch TFT Color QVGA (240 x 320) display with backlight Touch Panel Analog resistive touch (MC2180 only) cklight Backlight LED backlight Battery Rechargeable Lithium-ion 2400 mAh minimum (3.7V) xpansion Slot xpans Expansion User accessible microUSB slot (located under battery); up to 32 GB. rk C rk Network Connections Full-speed USB (host or client)* Bluetooth (MC2180 only) WLAN (MC2180 only) *USB available with appropriate cables only Notification LED and audible alert Keypad Options 27-key Numeric Audio Speaker and microphone (MC2180 only) Beeper (MC2100 only) MC21XX Series User Guide Table A-1 MC21XX Technical Specifications (Continued) Item Description Performance Characteristics Marvell PXA320 processor at 624 MHz Operating System Microsoft® Embedded CE 6.0 Core Memory 128 MB RAM/256 MB Flash Output Power USB: 5 VDC @ 300 mA max. IN AR CPU User Environment -10°C to 50°C (-14°F to 122°F) Storage Temperature -40° to 70°C (-40° to 158°F) without battery ut ba Charging Temperature 0° C to 40° C (32°F to 104°F) Humidity 5 to 95% non-condensing Drop Specification Multiple 1.2 m (4 ft.) to temperature o concrete at room tte Multiple 0.9 m (3 ft.) to concrete across the operating temperature Multiple 1.2 m (4 ft.) MIL-STD 81 810G specifications Tumble 500 0.5 m (1.6 ft.) tumbles pe per IEC tumble specifications. Electrostatic Discharge (ESD) +/-15 5 kV air discharg discharge +/- 8 kV direct discha discharg discharge Sealing seal sealing specifications. IP54 per IEC sea Operating Temperature PR EL A-2 Wireless LAN Data and Voice oice Communications Wireless Local Area Network etwor etwork (WLAN) radio IEEE EEE® 8 802.11b/g/n Data Rates Supported pported 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps Operating Channels hannels Channel 1-13 (2412-2472 MHz), Channel 14 (2484 MHz) Japan only; actual operating channels/frequencies depend on regulatory rules and certification agency Security curity Security Modes: Legacy, WPA and WPA2 Encryption: WEP (40 or 128 bit), TKIP and AES Authentication: TLS, TTLS (MS-CHAP), TTLS (MS-CHAP v2), TTLS (CHAP), TTLS (MD5), TTLS (PAP), PEAP-TLS, PEAP (MS-CHAP v2), PEAP (EAP-GTC), EAP-FAST-TLS, EAP-FAST (MS-CHAP v2), EAP-FAST (EAP-GTC) and LEAP Spreading Technique Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency Division Multiplexing (OFDM) Antenna Internal Voice Communication TEAM Express push-to-talk over WLAN Wi-Fi Multimedia (WMM) Specifications Table A-1 MC21XX Technical Specifications (Continued) Item Description Wireless PAN (MC2180 only) Bluetooth v2.0 with Enhanced Data Rate (EDR); integrated antenna Data Capture Specifications Linear imager 1D laser scanner 2D imager PR EL IM IN AR Options Linear Imager Specifications Optical Resolution 5 mil minimum element width Roll ± 25° from vertical Pitch Angle ± 65° from normal Skew Tolerance ± 50° from normal Ambient Light 0 Lux Sunlight - 9,690 ght - 4,845 Lux Artificial Light Scan Rate ns/sec sec 50 scans/sec Scan Angle 3.3° ± 3 53.3° 3° ns 1D Laser Scanner Specifications Optical Resolution 5 mil minimum element width Roll ± 35° from vertical Pitch Angle ± 65° from normal Skew Tolerance ± 40° from normal ight Ambient Light Sunlight - 107,640 Lux Artificial Light - 4,844 Lux can Rate Scan 104 (± 12) scans/sec (bidirectional) Scan Angle 47° (typical) Imag Engine En 2D Imager Specifications Vi Vi Field of View Horizontal: 39.2° Vertical: 25.4° Optical Resolution 752 H x 480 V pixels (gray scale) Roll 360° Pitch Angle ± 60° from normal Skew Tolerance ± 60° from normal A-3 MC21XX Series User Guide Table A-1 MC21XX Technical Specifications (Continued) Item Description Sunlight - 96,900 Lux Aiming Element (VLD) 655 nm ± 10 nm Laser Illumination Element (LED) 625 nm ± 5 nm LEDs (2x) EL IM IN AR Ambient Light PR A-4 Introduction IN AR Appendix B Keypad The MC21XX is available with a 27-key keypad. NOTE For information about using the e soft keyboard input panel. pa For more information, see Entering Information Using the Keyboard Input Panel on page 2-12. 2-12 27-Key Keypad PR EL The 27-key keypad contains ns s a Powerr button, tton, ap application keys, navigation pad and function keys. The keypad is color-coded to indicate function key (blue) values and the alternate ALPHA key (orange) e the alternate functio values. Note that keypad pad functions can be cchanged by an application so the MC21XX keypad may not function B-2 for key and button descriptions and Table B-2 on page B-4 for the as described. See Table B-1 on page Bkeypad alternate e functions. nctions. MC21XX Series User Guide AR ESC PR EL IM IN B-2 Figure B-1 27-Key Keypad Table B-1 27-Key Descriptions Key Description Power (red) Powers wers the screen on and off (resume and suspend). he MC21XX scre Scan (yellow) Used sed in scanning applications, press to scan a bar code. This key has the same function the side mounted scan buttons. unction as activating acti Navigation Pad Moves up, down, left and right from one item to another. Increases/decreases ves u spec specified values. ESC Produces the ESC function by default. ESC CTRL Press and release the CTRL key to activate the keypad alternate CTRL functions. The icon appears on the taskbar. Press and release the CTRL key again to return to the default keypad functions. Press and release the blue FUNC key and then the CTRL key to activate the ALT functions. The ALT icon appears on the taskbar. Press and release the CTRL key two times to return to the default keypad functions. Keypads B-3 Table B-1 27-Key Descriptions (Continued) Key Description Numeric, alpha or special function keys. Numeric by default. Produces a special function when the blue FUNC key is activated. Produces alpha values when the orange ALPHA key is activated. In Alpha state, produces the lower case alphabetic characters te on the key. Each key press produces the next alphabetic character in sequence. For example, quence en press and release the ALPHA key and then press the 4 keyy once to t produce the letter ‘g’; press and release the ALPHA key and then en press the th 4 key three times to produce the letter ‘i’. When the SHIFT key is pressed in Alpha state, alp ate, the upper case alphabetic al re characters on the key are produced. For example, pres press and release the ALPHA key, press and hold the SHIFT T keyy and then press tthe 4 key once to produce the letter ‘G’; press and release ease the ALP ALPHA key, press and hold the ea SHIFT key and then press the 4 key produce the letter ‘I’. pro ey three times to p Period/Decimal Point Produces a period for alpha entries and a decima decimal point for numeric entries by default. Press the Orange keyy then the SHIFT HIFT key to activate the keypad alternate PR EL IM IN AR Numeric/Alpha/Special Function SHIFT functions. The icon appears on the taskbar. Press the SHIFT key a fe second time to enable Shift-Lock feature. The icon appears on the taskbar. Press and release se the SHIFT HIFT key again to return to the default keypad functions. Enter tes or function. Executes es a selected item o BKSP Backspace ce functio function by default. brightness when the blue FUNC key is activated. Decreases brig Orange Press ess th the orange key to access the alternate ALPHA characters (shown on the keyp keypad in orange). The icon appears on the taskbar. Press and release the or orange key again to return to the default keypad functions. Blue Press and release the blue key to activate the keypad alternate functions (shown on the keypad in blue). The icon appears on the taskbar. Press and release the blue key a second time to lock the function. The icon appears on the taskbar. Press and release again to return to the default keypad functions. MC21XX Series User Guide Table B-2 27-key Keypad Input Modes Orange Key (Alpha Lowercase Mode) Numeric Mode Orange + Shift Keys (Alpha Uppercase Mode) Key SHIFT + Key 1st Press 2nd Press See Note 2 4th Press 1st Press 2nd Press 3rd Press 4th Press See Note 2 EL IM IN AR 3rd Press space Note 1: An application can change the key ey functions. The keypad may not function exactly as described. Note 2: Press the 1 key up to ten times to create the ffollowing characters: @ ? # $ % ^ & * ( ) PR B-4 Y AR IN IM EL PR Keypads B-5 EL IM IN AR MC21XX Series User Guide PR B-6 AR GLOSSARY IN API. An interface by means of which one software component with or controls another. Usually used to onent nent communicates w refer to services provided by one software component usually via software interrupts or function calls usual nent to another, u Aperture. The opening in an optical system defined ned by a lens or baff baffle that establishes the field of view. API Application Programming Interface. See A API.. EL ANSI Terminal. A display terminal thatt follows commands in the ANSI standard terminal language. For example, it uses he escape sequences to control the screen and set colors. Communications programs support the e cursor, clear the sc ANSI terminal mode and often terminal emulation for dial-up connections to online services. en default to this term ASCII. American Standard d Code for Information Interchange. A 7 bit-plus-parity code representing 128 letters, on marks and control characters. It is a standard data transmission code in the U.S. numerals, punctuation PR n. The ability of an in Autodiscrimination. interface controller to determine the code type of a scanned bar code. After this on determination content is decoded. n is made, the information inform em Bar. The dark element in a printed bar code symbol. Bar Code. A pattern of variable-width bars and spaces which represents numeric or alphanumeric data in machine-readable form. The general format of a bar code symbol consists of a leading margin, start character, data or message character, check character (if any), stop character, and trailing margin. Within this framework, each recognizable symbology uses its own unique format. See Symbology. Bar Code Density. The number of characters represented per unit of measurement (e.g., characters per inch). Bar Height. The dimension of a bar measured perpendicular to the bar width. Glossary - 2 Enter Book Name Here Bar Width. Thickness of a bar measured from the edge closest to the symbol start character to the trailing edge of the same bar. BIOS. Basic Input Output System. A collection of ROM-based code with a standard API used to interface with standard PC hardware. Bit. Binary digit. One bit is the basic unit of binary information. Generally, eight consecutive bits compose one byte of data. The pattern of 0 and 1 values within the byte determines its meaning. Bits per Second (bps). Bits transmitted or received. AR Bit. Binary digit. One bit is the basic unit of binary information. Generally, eight consecutive ve bits compose one byte of data. The pattern of 0 and 1 values within the byte determines its meaning. bps. See Bits Per Second. ombined Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined mbined in a pattern tto represent a specific character or numeric value. Bits are numbered from the right, 0 through low-order bit. One byte in ugh 7, with bit 0 the lo memory is used to store one ASCII character. IN ns BOOTP. A protocol for remote booting of diskless devices. Assigns s an IP address to a machine and may specify a boot he e bootp server port (6 file. The client sends a bootp request as a broadcast to the (67) and the bootp server responds all dev using the bootp client port (68). The bootp server must have a table of a devices, associated MAC addresses and IP addresses. PR EL IM rough when it starts. During boot-up, the computer can run boot or boot-up. The process a computer goes through e and software. self-diagnostic tests and configure hardware IN AR INDEX Numerics 27-key keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 2-D bar codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 PR EL IM accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 four-slot charge only cradle . . . . . . . . . . . . . . . . 6-4 four-slot cradles battery charging . . . . . . . . . . . . . . . . . . . . . . 6-4 four-slot spare battery charger battery charging . . . . . . . . . . . . . . . . . . . . . . 6 6-7 LED indicators . . . . . . . . . . . . . . . . . . . . . . . 6-7 MC21XX charge cables LED indicators . . . . . . . . . . . . . . . . . . . . . . 6-12 SD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 single-slot USB cradle . . . . . . . . . . . . . . . . . . . . 6-3 battery charging harging . . . . . . . . . . . . . . . . . . . . . . 6-3 stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 programs . . . . . . . . . . . . . . . . . . 2-5 active and indicate ndicate progra sks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 active tasks ync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv ActiveSync equency hopp equen adaptive frequency hopping . . . . . . . . . . . . . . . . . . . 4-1 AFH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 four-slot ur-slot spare battery charger indicators . . . . . . . . . . . . . . . . . . . . . . . . 6-7 LED indica charge cables MC21XX charg indicators . . . . . . . . . . . . . . . . . . . . . . . 6-12 LED indic charging chargin battery ch backup battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 four-slot cradles . . . . . . . . . . . . . . . . . . . . . . 6-4, 6-5 four-s fou four-slot spare battery charger . . . . . . . . . . . . . . 6-7 fou main battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 temperature range . . . . . . . . . . . . . . . . . . . . . . . . 1-5 battery icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 battery status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 adaptive frequency hopping . . . . . . . . . . . . . . . . 4-1 security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 bluetooth discovering devices . . . . . . . . . . . . . . . . . . . . . . . 4-4 boot cold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 bullets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv bar codes two dimensional . . . . . . . . . . . . . . . . . . . . . . . . . battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . battery charge status . . . . . . . . . . . . . . . . . . . . . . . . battery chargers four slot-spare battery charger battery charging . . . . . . . . . . . . . . . . . . . . . . 3-1 1-5 1-4 2-5 6-7 calibration screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 charge LED indicator . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 charging spare batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 charging battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 charging, temperature range . . . . . . . . . . . . . . . . . . . 1-5 cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 clock, display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 cold boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13, 4-3 configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii conventions notational . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii cradles MC21XX Series User Guide 6-4 6-4 icons alpha mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 ALT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 CTRL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 imager. See data capture, imaging imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 indicator LED bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 information, service . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Internet Explorer Mobile le . . . . . . . . . . . . . . . . . . . . . . . 2-7 6-3 7-9 2-5 key combinations ations g the keypad . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 using keypad d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 27-key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1 28-key 8-key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1 keypads eypads modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4 input mode IN data capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii dot aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 imager operational modes decode mode . . . . . . . . . . . . . . . . . . . . . . . . 3-2 image capture mode . . . . . . . . . . . . . . . . . . . 3-2 pick list mode . . . . . . . . . . . . . . . . . . . . . . . . 3-2 imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 two dimensional bar codes . . . . . . . . . . . . . . . . . 3-1 date/time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 demo window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 desktop window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii display clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 documentation updates . . . . . . . . . . . . . . . . . . . . . . . . .iv documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 four-slot charge only cradle . . . . . . . . . . . . . . . . . four-slot cradles battery charging . . . . . . . . . . . . . . . . . . . . . . single-slot USB cradle battery charging . . . . . . . . . . . . . . . . . . . . . . troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . current time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AR Index - 2 IM laser scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 lase LEDs LE scan and decode . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 PR EL electro-static discharge end task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2-9 entering data with scanner . . . . . . . . . . . . . . . . . . . 2-12 entering information . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 veloper Kit for .NET, ssee EMDK Enterprise Mobility Developer ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 four-slot charge only cradle . . . . . . . . . . . . . 1-6, 6-1, 6-4 four-slot cradles battery charging . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 four-slot spare battery charger . . . . . . . . . . . . . .1-6, 6-1 battery charging . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9 function status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 hard reset . . . . . . . . . . . . . . . . . . . . . . . . 2-12, 2-13, 4-3 main battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 inserting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 MC21XX charge cables LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12 MC21XX parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 mobile computer cold boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 hard reset . . . . . . . . . . . . . . . . . . . . . . . . . 2-12, 2-13 power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 warm boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 MSP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 navigating software . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Index - 3 operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2, 1-3, 2-17 platform SDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv power button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 program menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 task manager er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 taskbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 technical cal specifications . . . . . . . . . . . . . . . . . . . . . . . A-1 perature temperature rature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 terminal erminal charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 terminal rminal charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 troubleshootin troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6 troublesh cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9 fourfou four-slot charge only cradle . . . . . . . . . . . . . . . . . 7-8 fo four-slot spare battery charger . . . . . . . . . . . . . . 7-9 mobile computer . . . . . . . . . . . . . . . . . . . . . . . . . 7-6 single-slot USB cradle . . . . . . . . . . . . . . . . . . . . . 7-8 turning the radios off WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 IN battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12, 4-3 spare battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 starting the mobile computer . . . . . . . . . . . . . . . 1-3, 1-7 startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 status icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 storing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 2-10, 2-11, 6-2 suspend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7, 4-3 AR numeric keypad input modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4 EL IM radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii rapid deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 remove battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 remove the handstrap . . . . . . . . . . . . . . . . . . . . . . . 6-15 reset hard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 soft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 4-3 resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44-3 run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 PR sample applications demo window . . . . . . . . . . . . . . 2-1 scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 scan buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 adjusting ing the distance . . . . . . . . . . . . . . . . . . . . . 3-3 angle e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 imaging range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 dera derat scanning considerations . . . . . . . . . . . . . . . . . . . . . . 3-2 screen calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 screen contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 SD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 secure device card . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 security Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 selecting items using the keypad . . . . . . . . . . . . . . . 2-3 settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 show clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 single-slot USB cradle . . . . . . . . . . . . . . . . . 1-6, 6-1, 6-3 unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 updates, documentation . . . . . . . . . . . . . . . . . . . . . . . . iv USB charging Cable . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 USB charging cable . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 using stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 wakeup conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 warm boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12, 4-3 Windows CE .NET 6.0 Professional . . . . . . . . . 2-2, 2-7 wireless status icon . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 WLAN status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 WPAN Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii MC21XX Series User Guide PR EL IM IN AR Index - 4 Y AR IN IM EL PR Y AR IM IN PR EL Motorola a Solutions, Inc. 1301 E. Algonquin Rd. Schaumburg, 60196-1078, U.S.A. urg, IL 60196 motoro http://www.motorolasolutions.com motor MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2011 Motorola Solutions, Inc. All Rights Reserved. 72E-155020-01 Revision 091111 - September 2011
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.6 Linearized : Yes Encryption : Standard V4.4 (128-bit) User Access : Print, Copy, Extract, Print high-res Author : Motorola Solutions, Inc. Copyright : 2011 Create Date : 2011:11:08 17:55:45+08:00 Job Ref : EMb MCD Templates Modify Date : 2011:11:10 06:50:42-08:00 XMP Toolkit : Adobe XMP Core 4.2.1-c043 52.372728, 2009/01/18-15:08:04 Producer : Acrobat Distiller 7.0 (Windows) Metadata Date : 2011:11:10 06:50:42-08:00 Document ID : uuid:502F0BCBEF09E11195B999D18F0F4FA2 Instance ID : uuid:2907e8bb-3c5f-41db-9b1d-bff06c28d15f Derived From Instance ID : uuid:29157ba5-ec3e-4d65-9740-1ad1f757875a Derived From Document ID : uuid:0de22815-2dc6-46f3-8048-375ad061028a Format : application/pdf Title : MC21XX Series Mobile Computer user Guide (P/N 72E-xxxxxx-01 Rev. A) Creator : Motorola Solutions, Inc. Page Count : 106EXIF Metadata provided by EXIF.tools