Zebra Technologies MC32N0 Mobile Computer User Manual MC32N0 User Guide with Android v5 1 1

Zebra Technologies Corporation Mobile Computer MC32N0 User Guide with Android v5 1 1

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Accessories 6 - 3

Cables

Charge Only Cable 25-70103-03R Provides power to the MC32N0.

Requires power supply

PWRS-14000–249R.

USB Client Charge Cable 25-67868-03R Provides USB client communication

capabilities and charges the

MC32N0.

RS232 Charge Cable 25-67866-03R Provides RS232 communication

capabilities and charges the

MC32N0.

Vehicle Charge Cable VCA3000–01R Changes the MC32N0 using a

vehicle’s cigarette lighter.

Zebra Printer Cable 25-91513-01R Provides printer specific

communication capabilities.

Single Slot Cradle RS232 Cable 25-63852-01R Provides serial host communication

through the Single Slot Serial/USB

cradle.

Single Slot Cradle USB Cable 25-68596-01R Provides USB communication

through the Single Slot Serial/USB

cradle.

Headset Adapter Cable 25-124411-02R Connects an RCH51 headset to the

MC32N0. Contains 2.5 mm jack with

unique locking screw.

Miscellaneous

Magnetic Stripe Reader MSR3000–100R Reads magnetic stripe cards.

2740 mAh Battery BTRY-MC32–01–01

BTRY-MC32–01–10

Replacement standard capacity (1X)

battery.

Replacement standard capacity (1X)

battery (10–pack).

4800 mAh Battery BTRY-MC32–02–01

BTRY-MC32–02–10

Replacement extended capacity (2X)

battery.

Replacement extended capacity (2X)

battery (10–pack).

Replacement Tether KT-73440–01R Replacement non-elastic tether for

MC32N0–R and MC32N0–S (3–

pack).

MC32XX-R/S Stylus and Tether Kit 11-43912-03R Replacement stylus and tether kit

(3-pack).

Table 6-1 MC32N0 Accessories (Continued)

Accessory Part Number Description

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Battery Adapter

Use the Battery Adapter with the Single Slot Serial/USB Cradle and the Four Slot Battery Charger to allow charging

of the MC32N0 batteries.

MC32N0–G Stylus and Tether KT-81680–03R Replacement stylus and tether for

MC32N0–G (3-pack).

KT-81680-50R Replacement stylus and tether for

MC32N0–G (50-pack).

MC32N0-G Handstrap Button KT-97258-01R Replacement button for MC32N0-G

handstrap (250-pack).

MC32N0-G Handstrap SG-MC3123242-01R Replacement handstrap for

MC32N0-G.

MC32N0-G Handstrap SG-MC3123342-01R Replacement handstrap for

MC32N0-G (5–pack).

MC32N0-R/S Handstrap SG-MC3123243-01R Replacement handstrap for

MC32N0-R and MC32N0-S.

Plastic Holster 8710-050005-01R Provides a clip on holder for the

MC32N0-R and MC32N0- S.

Fabric Holster 11–69293–01R Provides a soft, clip on holder and a

shoulder strap for the MC32N0-R

and MC32N0- S

Fabric Holster SG-MC3021212–01R Provides a soft, clip on holder and a

shoulder strap for the MC32N0–G.

Shoulder Strap 58–40000–007R Universal shoulder strap.

Belt 11-08062-02R Belt for fabric holster.

MC32N0–G Rubber Boot 11-72959-04R Provides additional protection for

both the MC32N0–G laser and

imager configurations.

MC32N0-S Rubber Boot 11-70899-04R Provides additional protection for

both the MC32N0–S laser and

imager configurations.

MC32N0–R Rubber Boot 11–72096–04R Provides additional protection for the

MC32N0–R.

Mounting Bracket KT-136648–01 Used to mount four slot cradles onto

a wall.

Table 6-1 MC32N0 Accessories (Continued)

Accessory Part Number Description

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Accessories 6 - 5

Installing the Battery Adapter

The Battery Adapter is required to charge MC32N0 batteries in the Single Slot Serial/USB cradle, the Four Slot

Battery Charger or the UBC Adapter.

1. Remove power from the cradle or charger.

2. Insert the end of the Battery Adapter into the battery slot.

3. Rotate the Battery Adapter down into the battery slot.

Figure 6-1 Battery Adapter in Single Slot Serial/USB Cradle

Figure 6-2 Battery Adapter in Four Slot Battery Charger

NOTE On the Four Slot Battery Charger, install the Battery Adapter into the two front slots before installing into

the two rear slots.

If charing both MC3200 and MC3100 batteries in the charger, install the MC3200 battery adapter in the

back slots and install the MC3100 batteries in the front slots.

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6 - 6 MC32N0 User Guide with Android v5.1.1

Figure 6-3 Battery Adapter in UBC Adapter

4. Press the Battery Adapter down to ensure that it is properly seated.

5. Reconnect power.

Removing the Battery Adapter

1. Remove power from the cradle or charger.

2. Remove the battery from Battery Adapter.

3. Slide the release latch toward the contact pins.

Figure 6-4 Release Latch

4. Rotate the Battery Adapter up.

5. Remove the Battery Adapter from the battery slot.

6. Reconnect power.

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Accessories 6 - 7

Single Slot Serial/USB Cradle

The Single Slot Serial/USB cradle:

•Provides 5.4VDC power for operating the mobile computer, charging the battery and charging a spare

battery.

•Provides a serial port and a USB port for data communication between the mobile computer and a host

computer or other serial devices (e.g., a printer).

•Synchronizes information between the mobile computer and a host computer. With customized or third party

software, it can also synchronize the mobile computer with corporate databases.

•Provides serial connection through the serial pass-through port for communication with a serial device, such

as a host computer.

•Provides USB connection through the USB pass-through port for communication with a USB device, such as

a host computer.

Charging the MC32N0 Battery

1. Ensure that the cradle is connected to power.

2. Slide the mobile computer into the slot in the cradle. The mobile computer amber Charge LED Indicator,

indicates the mobile computer battery charging status.

Figure 6-5 MC32N0 Battery Charging

3. Gently press down on the device to ensure proper contact.

CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 7-2

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6 - 8 MC32N0 User Guide with Android v5.1.1

4. When charging is complete, remove the mobile computer from the cradle slot.

Charging an MC32N0 Spare Battery

1. Ensure that the cradle is connected to power.

2. Ensure that the Battery Adapter into the spare battery slot on the cradle. See Battery Adapter.

3. Insert the spare battery into the battery adapter, bottom first, and pivot the top of the battery down onto the

contact pins.

Figure 6-6 MC32N0 Spare Battery Charging

4. Gently press down on the battery to ensure proper contact.

The Spare Battery Charging LED on the front of the cradle indicates the spare battery charging status.

5. When charging is complete, press the battery clip and lift the battery out of the slot.

Battery Charging in Single Slot Serial/USB Cradle

The Single Slot Serial/USB cradle charges the M32N0’s main battery and a spare battery simultaneously.

The MC32N0’s Charge LED indicates the status of the battery charging in the MC32N0. See Features - Front View

for charging status indications.

The spare battery charging LED on the cradle indicates the status of the spare battery charging in the cradle. See

below for charging status indications.

Table 6-2 Spare Battery LED Charging Indicators

Spare Battery LED (on cradle) Indication

Slow Blinking Amber Spare battery is charging.

Solid Amber Charging complete.

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Accessories 6 - 9

Charging Temperature

Charge batteries in temperatures from 0 °C to 40 °C (32 °F to 104 °F). Charging is intelligently controlled by the

MC32N0.

To accomplish this, for small periods of time, the MC32N0 or cradle alternately enables and disables battery

charging to keep the battery at acceptable temperatures. The MC32N0 or cradle indicates when charging is

disabled due to abnormal temperatures via its LED.

Fast Blinking Amber Error in charging; check placement of spare battery.

Off No spare battery in slot; spare battery not placed

correctly; cradle is not powered.

Table 6-2 Spare Battery LED Charging Indicators (Continued)

Spare Battery LED (on cradle) Indication

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Four Slot Charge Only Cradle

The Four Slot Charge Only cradle:

•Provides 5.4 VDC power for operating the mobile computer and charging the battery.

•Simultaneously charges up to four mobile computers.

Figure 6-7 Four Slot Charge Only Cradle

Charging the MC32N0 Battery

1. Ensure that the cradle is connected to power.

2. Slide the mobile computer into the slot in the cradle. The mobile computer amber Charge LED Indicator,

indicates the mobile computer battery charging status.

3. Gently press down on the device to ensure proper contact.

4. When charging is complete, remove the mobile computer from the cradle slot.

Battery Charging in the Four Slot Charge Only Cradle

The MC32N0’s Charge LED indicates the status of the battery charging in the MC32N0. See LED Charge

Indicators on page 1-15 for charging status indications.

CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 7-2

Power LED

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Accessories 6 - 11

The Standard Battery charges in less than five hours and the Extended Battery charges in less than eight hours.

Charging Temperature

Charge batteries in temperatures from 0 °C to 40 °C (32 °F to 104 °F). Charging is intelligently controlled by the

MC32N0.

To accomplish this, for small periods of time, the MC32N0 or cradle alternately enables and disables battery

charging to keep the battery at acceptable temperatures. The MC32N0 or cradle indicates when charging is

disabled due to abnormal temperatures via its LED.

Four Slot Spare Battery Charger

The Four Slot Battery Charger charges up to four MC32N0 spare batteries.

Charging Spare Batteries

Before installing the battery, install the Battery Adapter into the battery slot in the Four Slot Spare Battery Charger.

See Battery Adapter on page 6-4.

1. Connect the charger to a power source.

2. Insert the battery into a battery adapter and gently press down on the battery to ensure proper contact.

CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 7-2

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Figure 6-8 Four Slot Battery Charger

Battery Charging

Spare Battery Charging

Each Battery Charging LED indicates the status of the battery charging in each slot. The table below describes the

Battery Charging LED status.

The Standard battery charges in less than five hours and the Extended battery fully charges in less than eight

hours.

Spare Battery Charging LEDs

Table 6-3 Battery LED Charging Indicators

LED Indication

Off No battery in slot.

Battery is not charging.

Battery Adapter is not inserted correctly in the slot.

Battery is not inserted correctly in Battery Adapter.

Charger is not powered.

Slow blinking amber Battery is charging.

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Accessories 6 - 13

Charging Temperature

Charge batteries in temperatures from 0 °C to 40 °C (32 °F to 104 °F). Charging is intelligently controlled by the

MC32N0.

To accomplish this, for small periods of time, the changer alternately enables and disables battery charging to keep

the battery at acceptable temperatures. The charger indicates when charging is disabled due to abnormal

temperatures via its LED.

Magnetic Stripe Reader

The Magnetic Stripe Reader (MSR) snaps on to the bottom of the MC3200 mobile computer to allow easy data

capture with the swipe of a magnetic stripe card. Simply remove the MSR when not in use.

Installing the MSR

1. Insert the mobile computer into the MSR, and push in the two locking tabs.

Figure 6-9 Installing the MSR

2. Insert the mobile computer into the MSR, and push in the two locking tabs.

Using the MSR

To use the MSR, ensure the mobile computer has an application which accepts magnetic stripe data.

1. Swipe the magnetic stripe card through the MSR, orienting the magnetic stripe in either direction, from left to

right, or right to left. Data encoded on the magnetic stripe displays in the mobile computer window.

Solid amber Charging complete.

Fast blinking amber Charging error.

Table 6-3 Battery LED Charging Indicators (Continued)

LED Indication

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Figure 6-10 Card Swipe

2. For best results, gently press down on the card while swiping to ensure contact with the bottom of the MSR.

Removing the MSR

1. Push in the bottom of the two locking tabs.

Figure 6-11 Removing the MSR

2. Pull the MSR from the mobile computer.

MC32N0 Cables

The cables are available with a variety of connection capabilities.

Communication/Charge cables:

•Provide the mobile computer with operating and charging power when used with the Symbol approved power

supply.

•Synchronize information between the mobile computer and a host computer. With customized or third party

software, it can also synchronize the mobile computer with corporate databases.

•Provide serial connection through the serial pass-through port for communication with a serial device, such

as a host computer. For communication setup procedures, refer to the MC32N0 Integrator Guide.

•Provide USB connection through the USB pass-through port for communication with a USB device, such as

a host computer. For communication setup procedures, refer to the MC32N0 Integrator Guide.

CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 7-2

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Accessories 6 - 15

The following Communication/Charge cables are available:

•Serial (RS232) Charge cable (9-pin D female with power input receptacle)

•USB Client Charge cable (standard-A connector and a barrel receptacle for power).

Dedicated Printer cables, provide communication with a dedicated printer.

The following printer cables are available directly from the printer manufacturer:

•O’Neil printer cable

•Zebra printer cable

•Monarch printer cable.

Figure 6-12 Cable Cup

Universal Battery Charger Adapter

The Universal Battery Charger (UBC) Adapter can be used with a power supply as a standalone spare battery

charger or it can be used with the four station UBC2000 to simultaneously charge up to four spare batteries. For

additional information on the UBC 2000, see the UBC 2000 Quick Reference Guide p/n 70-33188-xx.

Charging a Spare Battery in the UBC Adapter

Before installing the battery, ensure that the Battery Adapter has been installed into the battery slot in the Universal

Battery Charger Adapter. See Battery Adapter.

Ensure that the adapter is connected to power source.

1. Insert the battery into a battery adapter and gently press down on the battery to ensure proper contact.

CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 7-2

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6 - 16 MC32N0 User Guide with Android v5.1.1

Figure 6-13 Universal Battery Charger Adapter

2. Press down on the battery to ensure it is seated properly.

UBC Adapter Battery Charging

Spare Battery Charging

The UBC Adapter charging LEDs indicate the battery charging status. The Standard Battery usually charges in less

than five hours and the Extended Life Battery usually charges in less than eight hours.

Figure 6-14 UBC Adapter LEDs

Table 6-4 UBC Adapter Charge LED Status Indications

LED Indication Description

POWER Green Power is connected to the UBC Adapter.

READY or Green Charging complete.

STANDBY or Flashing-Yellow The battery was deeply discharged and is being trickle charged to bring the

voltage up to the operating level. After operating level voltage is achieved, the

battery charges normally.

FAULT Yellow Charging error, check placement of mobile computer/spare battery.

CHARGING Yellow Normal charge.

POWER

READY or STANDBY or FAULT

CHARGING

(Green) (Flashing Yellow) (Solid Yellow)

(Solid Yellow)

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Accessories 6 - 17

Plastic Holster

The Plastic Holster provides a holder for the mobile computer. It consists of a mobile computer holder and a

detachable belt clip. Press the release button to remove the detachable belt clip.

Figure 6-15 Plastic Holster

The Plastic Holster provides a holder for the mobile computer. It consists of a mobile computer holder and a

detachable belt clip. Press the release button to remove the detachable belt clip.

Figure 6-16 Attaching the Plastic Holster

The Plastic Holster holds the mobile computer on a belt or waist band.

To insert the mobile computer, slide the mobile computer into the Plastic Holster with the screen facing the user.

Detachable Belt Clip

Release Button

Mobile Computer Holder

Clip Release

Mobile Computer Holder

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6 - 18 MC32N0 User Guide with Android v5.1.1

To remove the mobile computer, press and lift to remove the mobile computer.

Figure 6-17 Insert and Remove the Mobile Computer

Fabric Holster

The Fabric Holster provides a soft holder for the mobile computer. It consists of a fabric mobile computer holder, a

detachable shoulder strap and a detachable belt clip. Press the release button to remove the detachable belt clip.

See figures below to remove the detachable clip and to attach the Fabric Holster to a belt and shoulder strap.

Insert Mobile Computer Remove Mobile Computer

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Accessories 6 - 19

Figure 6-18 Fabric Holster Detachable Belt Clip

Belt Clip

Pinch the clip release and attach the Fabric Holster to a belt or waist band.

Shoulder Strap

Remove the detachable belt clip and attach the shoulder strap.

Figure 6-19 Attach the Fabric Holster to the Shoulder Strap

Detachable Belt Clip

Release Button

Mobile Computer Holder

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6 - 20 MC32N0 User Guide with Android v5.1.1

The Fabric Holster holds the mobile computer on a belt or waist band.

•To insert the mobile computer, slide the mobile computer into the Fabric Holster with the screen facing the

user.

•Pull restraining strap over mobile computer and secure in the clip.

•To remove the mobile computer, pull down on restraining strap to release from clip and lift retaining strap

clear.

•Lift mobile computer out of Fabric Holster.

Figure 6-20 Insert and Remove the MC32N0.

Using the Belt Clip

1. Pinch the clip release.

2. Attach the Fabric Holster to a belt or waist band.

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Accessories 6 - 21

Figure 6-21 Attaching the Fabric Holster To a Belt

3. Lift the strap and insert the MC32N0 into the holster.

Figure 6-22 Insert MC32N0 in Holster

4. Secure the strap to hold the MC32N0 in place.

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6 - 22 MC32N0 User Guide with Android v5.1.1

Using the Shoulder Strap

1. Press the release button on the top of the belt clip.

2. Remove the clip from the holster.

Figure 6-23 Remove Belt Clip

3. Connect the clips on the shoulder strap to the rings on the fabric holster.

4. Place the shoulder strap over your head and rest on your shoulder.

Figure 6-24 Shoulder Strap

5. Lift the strap and insert the MC32N0 into the holster.

6. Secure the strap to hold the MC32N0 in place.

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CHAPTER 7 MAINTENANCE AND

TROUBLESHOOTING

Introduction

This chapter includes instructions on cleaning and storing the device, and provides troubleshooting solutions for

potential problems during operation.

Maintaining the MC32N0

For trouble-free service, observe the following tips when using the MC32N0:

•Do not scratch the screen of the MC32N0. When working with the MC32N0, use the supplied stylus or

plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other

sharp object on the surface of the MC32N0 screen.

•The touch-sensitive screen of the MC32N0 is glass. Do not to drop the MC32N0 or subject it to strong

impact.

•Protect the MC32N0 from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and

keep it away from heat sources.

•Do not store or use the MC32N0 in any location that is dusty, damp, or wet.

•Use a soft lens cloth to clean the MC32N0. If the surface of the MC32N0 screen becomes soiled, clean it with

a soft cloth moistened with a diluted window-cleaning solution.

•Periodically replace the rechargeable battery to ensure maximum battery life and product performance.

Battery life depends on individual usage patterns.

•A screen protector is applied to the MC32N0. Zebra recommends using this to minimize wear and tear.

Screen protectors enhance the usability and durability of touch screen displays. Benefits include:

•Protection from scratches and gouges

•Durable writing and touch surface with tactile feel

•Abrasion and chemical resistance

•Glare reduction

•Keeping the device’s screen looking new

•Quick and easy installation.

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7 - 2 MC32N0 User Guide with Android v5.1.1

Battery Safety Guidelines

•The area in which the units are charged should be clear of debris and combustible materials or chemicals.

Particular care should be taken where the device is charged in a non commercial environment.

•Follow battery usage, storage, and charging guidelines found in this guide.

•Improper battery use may result in a fire, explosion, or other hazard.

•To charge the mobile device battery, the battery and charger temperatures must be between +32 ºF and

+104 ºF (0 ºC and +40 ºC)

•Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk

of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a

charger, contact Zebra Customer Support Center.

•Do not disassemble or open, crush, bend or deform, puncture, or shred.

•Severe impact from dropping any battery-operated device on a hard surface could cause the battery to

overheat.

•Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.

•Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water

or other liquids, or expose to fire, explosion, or other hazard.

•Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or

near a radiator or other heat source. Do not place battery into a microwave oven or dryer.

•Battery usage by children should be supervised.

•Please follow local regulations to properly dispose of used re-chargeable batteries.

•Do not dispose of batteries in fire.

•Seek medical advice immediately if a battery has been swallowed.

•In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has

been made, wash the affected area with large amounts of water and seek medical advice.

•If you suspect damage to your equipment or battery, contact Zebra Customer Support to arrange for

inspection.

Cleaning Instructions

WARNING!Failure to follow these guidelines may result in fire, explosion, or other hazard.

CAUTION Always wear eye protection.

Read warning label on compressed air and alcohol product before using.

If you have to use any other solution for medical reasons please contact the Global Customer

Support Center for more information.

WARNING!Avoid exposing this product to contact with hot oil or other flammable liquids. If such

exposure occurs, unplug the device and clean the product immediately in accordance

with these guidelines.

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Maintanence and Troubleshooting 7 - 3

Approved Cleanser Active Ingredients

100% of the active ingredients in any cleaner must consist of one or some combination of the following: isopropyl

alcohol, bleach/sodium hypochlorite, hydrogen peroxide or mild dish soap.

Harmful Ingredients

The following chemicals are known to damage the plastics on the device and should not come in contact with the

device: ammonia solutions, compounds of amines or ammonia; acetone; ketones; ethers; aromatic and chlorinated

hydrocarbons; acqueous or alcoholic alkaline solutions; ethanolamine; toluene; trichloroethylene; benzene;

carbolic acid and TB-lysoform.

Cleaning Instructions

Do not apply liquid directly to the device. Dampen a soft cloth or use pre-moistened wipes. Do not wrap the device

in the cloth or wipe, but gently wipe the unit. Be careful not to let liquid pool around the display window or other

places. Allow the unit to air dry before use.

Special Cleaning Notes

Many vinyl gloves contain phthalate additives, which are often not recommended for medical use and are known to

be harmful to the housing of the device. The device should not be handled while wearing vinyl gloves containing

phthalates, or before hands are washed to remove contaminant residue after gloves are removed. If products

containing any of the harmful ingredients listed above are used prior to handling the device, such as hand sanitizer

that contain ethanolamine, hands must be completely dry before handling the device to prevent damage to the

plastics.

Cleaning Materials Required

•Alcohol wipes

•Lens tissue

•Cotton-tipped applicators

•Isopropyl alcohol

•Can of compressed air with a tube.

Cleaning Frequency

The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile

devices are used. They may be cleaned as frequently as required, but it is advisable to clean the camera window

periodically when used in dirty environments to ensure optimum performance.

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7 - 4 MC32N0 User Guide with Android v5.1.1

Cleaning the MC32N0

Housing

Using the alcohol wipes, wipe the housing including buttons.

Display

The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid

around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking.

Exit Window

Wipe the camera andexit window periodically with a lens tissue or other material suitable for cleaning optical

material such as eyeglasses.

Connector Cleaning

To clean the connectors:

1. Remove the main battery from mobile computer.

2. Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.

3. Rub the cotton portion of the cotton-tipped applicator back-and-forth across the connector. Do not leave any

cotton residue on the connector.

4. Repeat at least three times.

5. Use the cotton-tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.

6. Use a dry cotton-tipped applicator and repeat steps 4 through 6.

7. Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface.

8. Inspect the area for any grease or dirt, repeat if required.

Cleaning Cradle Connectors

To clean the connectors on a cradle:

1. Remove the DC power cable from the cradle.

2. Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.

3. Rub the cotton portion of the cotton-tipped applicator along the pins of the connector. Slowly move the

applicator back-and-forth from one side of the connector to the other. Do not leave any cotton residue on the

connector.

4. All sides of the connector should also be rubbed with the cotton-tipped applicator.

CAUTION Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.

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Maintanence and Troubleshooting 7 - 5

5. Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.

6. Remove any lint left by the cotton-tipped applicator.

7. If grease and other dirt can be found on other areas of the cradle, use a lint-free cloth and alcohol to remove.

8. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry

before applying power to cradle.

If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry

humidity requires less drying time.

Troubleshooting the MC32N0

CAUTION Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.

Table 7-1 Troubleshooting the MC32N0

Problem Cause Solution

Mobile computer does

not turn on. Main battery

not charged. Charge or replace the main battery.

Main battery

not installed

properly.

Ensure the battery is installed properly.

MC32N0 not

responding. Perform a soft reset. If the mobile computer still does not turn on,

perform a hard reset. For more information see Resetting the

Device on page 2-15.

Battery did not charge. Battery failed. Replace battery. If the mobile computer still does not operate, try a

soft reset , then a hard reset. See Resetting the Device on page

2-15.

Mobile

computer

removed from

cradle while

battery was

charging.

Insert mobile computer in cradle and begin charging. The Standard

Battery requires up to five hours to recharge fully and the Extended

Life Battery requires up to eight hours to recharge fully.

Extreme battery

temperature. Battery does not charge if ambient temperature is below 32 °F (0

°C) or above 104 °F (40 °C).

Cannot see characters

on screen. Mobile

computer not

powered on.

Press the Power button.

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7 - 6 MC32N0 User Guide with Android v5.1.1

During data

communication, no

data was transmitted,

or transmitted data was

incomplete.

Mobile

computer

removed from

cradle or

unplugged from

host computer

during

communication.

Replace the mobile computer in the cradle, or reattach the cable

and re-transmit.

Incorrect cable

configuration. See the system administrator or refer to the MC32N0 Integrator

Guide.

Mobile computer does

not emit sound. Volume setting

is low or turned

off.

Click on the speaker icon to increase the volume.

MC32N0 turns itself off. MC32N0 is

inactive. The mobile computer turns off after a period of inactivity. This period

can be set from 15 seconds to 30 minutes.

Battery is

depleted. Recharge or replace the battery.

A message appears

stating that the mobile

computer memory is

full.

Too many

applications

installed on the

mobile

computer.

Remove user-installed applications on the MC32N0 to recover

memory. Select > Apps > Downloaded. Select the unused

programs and touch Uninstall.

The MC32N0 does not

decode when reading

bar code.

DataWedge is

not enabled. Ensure that DataWedge is enabled and configured properly. Refer

to the MC32N0 Integrator Guide for more information.

Unreadable bar

code. Ensure the symbol is not defaced.

Distance

between the

MC32N0 and

bar code is

incorrect.

Place the MC32N0 within proper scanning range.

MC32N0 is not

programmed

for the bar code

type.

Program the MC32N0 to accept the type of bar code being

scanned. Refer to the MC32N0 Integrator Guide for DataWedge

configuration.

MC32N0 is not

programmed to

generate a

beep.

If the MC32N0 does not beep on a good decode, set the application

to generate a beep on good decode.

Table 7-1 Troubleshooting the MC32N0 (Continued)

Problem Cause Solution

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Maintanence and Troubleshooting 7 - 7

MC32N0 cannot find

any Bluetooth devices

nearby.

Too far from

other Bluetooth

devices.

Move closer to the other Bluetooth device(s), within a range of 10

meters (32.8 feet).

The Bluetooth

device(s)

nearby are not

turned on.

Turn on the Bluetooth device(s) to find.

The Bluetooth

device(s) are

not in

discoverable

mode.

Set the Bluetooth device(s) to discoverable mode. If needed, refer

to the device’s user documentation for help.

Cannot connect to

WLAN. Access Point

(AP) does not

broadcast

country code.

Disable 802.11d feature. Touch > Wi-Fi > > Advanced.

Deselect the Enable 802.11d checkbox.

When trying to open

File Browser or other

applications, the

application

automatically closes.

The Internal

Memory is full. Connect the MC32N0 to a host computer and delete files from

Internal Memory using the host computer.

Table 7-1 Troubleshooting the MC32N0 (Continued)

Problem Cause Solution

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7 - 8 MC32N0 User Guide with Android v5.1.1

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CHAPTER 8 TECHNICAL

SPECIFICATIONS

Introduction

The following sections provide technical specification for the device.

MC32N0 Technical Specifications

The following table summarizes the MC32N0’s intended operating environment and technical hardware

specifications.

Table 8-1 MC32N0 Technical Specifications

Item Description

Physical Characteristics

Dimensions MC32N0-S:

7.49 in L x 3.22 in W x 1.78 in D

(190.4 mm L x 81.9 mm W x 45.2 mm D)

MC32N0-R:

8.37 in L x 3.22 in W x 1.57 in D

(212.6 mm L x 81.9 mm W x 40.0 mm D)

MC32N0-G:

7.59 in L x 3.18 in W x 6.5 in D

(192.7 mm L x 80.8 mm W x 166.0 mm H)

Weight MC32N0-R (with standard battery) - 13.1 oz (372 g)

MC32N0-S (with standard battery) - 12.88 oz (365 g)

MC32N0-G (with extended battery) - 18.0 oz (509 g)

Display 3.0 inch Color (TFT) (320 x 320) display

Touch Panel Chemically strengthened glass, resistive touch

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8 - 2 MC32N0 User Guide with Android v5.1.1

Backlight LED backlight

Battery Standard: Rechargeable Lithium-Ion 2740 mAh minimum (3.7V)

Extended Life: Rechargeable Lithium-Ion 4800 mAh minimum

(3.7V)

Expansion Slot User accessible microSD slot. Supports up to 32 GB microSDHC.

Network Connections Full-speed USB client, full-speed USB host, Bluetooth and WiFi.

USB host mode available with appropriate cables only.

Notification LEDs and audio notifications

Keypad Options 28-key Numeric

38-key Shifted Alpha (calculator-style integrated numeric keypad)

48-key Alpha-Numeric (calculator-style integrated numeric

keypad)

Audio Speaker, microphone, and headset connector (2.5 mm jack).

Performance Characteristics

CPU Dual core, OMAP 4 @ 800 MHz (Standard).

Dual core, OMAP 4 @ 1 GHz(Premium).

Operating System Android-based ASOP 5.1.1(Premium only)

Memory 512 MB RAM, 2 GB Flash (Standard).

1 GB RAM, 4 GB Flash(Premium).

Output Power (USB) USB: 5 VDC @ 500 mA max.

User Environment

Operating Temperature -20°C to 50°C (-4°F to 122°F)

Storage Temperature -40 °C to 70 °C (-40 °F to 158 °F) without battery

Charging Temperature 0 °C to 40 °C (32 °F to 104 °F)

Humidity 10% to 95% RH non-condensing

Drop Specification Multiple 4 ft./1.2 m drop to concrete across the operating

temperature range. Multiple 5 ft/1.5 m drops to concrete at

ambient temperature 73 °F/23 °C. Meets and exceeds MIL-STD

810G.

Electrostatic Discharge (ESD) ±20kVdc air discharge, ± 10kVdc direct discharge, ± 10kVdc

indirect discharge

Sealing IP54 per IEC specification.

Wireless LAN Data Communications

Wireless Local Area Network (WLAN) radio IEEE® 802.11a/b/g/n with internal antenna

Table 8-1 MC32N0 Technical Specifications (Continued)

Item Description

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Specifications 8 - 3

Data Rates Supported 802.11b: 1, 2, 5.5, 11 Mbps

802.11a/g: 6, 9, 12, 18, 24, 36, 48, 54 Mbps

802.11n: 6.5, 13, 19.5, 26, 39, 52, 58.5, 65, 72 Mbps (with SGI)

Note that 802.11n data rates may be higher.

Operating Channels Chan 36 - 165 (5180 – 5825 MHz), Chan 1 - 13 (2412 - 2472

MHz); actual operating channels/frequencies depend on

regulatory rules and certification agency.

Security Security Modes:WPA and WPA2 (Personal or Enterprise)

Encryption: WEP40/WEP104, TKIP and AES

Authentication: EAP-TLS; EAP-TTLS (MSCHAP, MSCHAPv2,

PAP); PEAP (MSCHAPv2, EAP-GTC); LEAP; EAP-FAST

(MSCHAPv2, EAP-GTC).

Authentication:TLS; TTLS (MSCHAP, MSCHAPv2 or PAP;

PEAP (MSCHAPv2, GTC); LEAP; FAST (MSCHAPv2, GTC).

Other: Wi-Fi, CCXv4 certified, and supports IPv6 FIPS 140–2

certified

Wireless PAN Data

Bluetooth Class II, v 4.0 with EDR/LE; integrated antenna.

Data Capture

Laser scanner

Imager

Captures 1D bar codes.

Captures 1D and 2D bar codes.

Laser Scanner (SE965) Specifications

Optical Resolution 0.005 in. minimum element width

Roll Condition: 20 mil Code 39 at 10 in.

± 35° from vertical

Pitch Angle Condition: 20 mil Code 39 at 10 in.

± 65° from normal

Skew Tolerance Condition: 20 mil Code 39 at 10 in.

± 40° from normal

Ambient Light Tolerant to typical artificial indoor and natural outdoor (direct

sunlight) lighting conditions.

Fluorescent, Incandescent, Mercury Vapor, Sodium Vapor, LED:

450 ft. Candles (4,844 Lux)

Sunlight: 10,000 Ft Candles (107,640 Lux)

Note: LED lighting with high AC ripple content can impact

scanning performance.

Scan Repetition Rate 104 (± 14) scans/sec (bidirectional)

Table 8-1 MC32N0 Technical Specifications (Continued)

Item Description

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8 - 4 MC32N0 User Guide with Android v5.1.1

Scan Angle Wide (Default): 47° (typical)

Medium: 35° (typical)

Narrow: 10° (typical)

2D Imager Engine (SE4750) Specifications

Field of View Horizontal - 48.0°

Vertical - 36.7°

Image Resolution 1280 horizontal X 960 vertical pixels

Roll 360°

Pitch Angle +/- 60° from normal

Skew Tolerance +/- 60° from normal

Ambient Light Sunlight: 10,000 ft. candles (107,639 lux)

Focal Distance From front of engine: 17.7 cm (7.0 in.)

Laser Aiming Element Visible Laser Diode (VLD): 655 nm +/- 10 nm

Central Dot Optical Power: 0.6 mW (typical)

Pattern Angle: 48.0º horizontal, 38.0º vertical

Illumination System LEDs: Warm white LED

Pattern Angle: 80° at 505 intensity

Supported Symbologies

1D Chinese 2 of 5, Codabar, Code 11, Code 128, Code 39, Code 93,

Discrete 2 of 5, EAN-8, EAN-13, GS1 DataBar, GS1 DataBar

Expanded, GS1 DataBar Limited, Interleaved 2 of 5, Korean 2 of

5, MSI, TLC 39, Matrix 2 of 5, Trioptic, UPCA, UPCE, UPCE1,

Web Code.

2D Australian Postal, Aztec, Canadian Postal, Composite AB,

Composite C, Data Matrix, Dutch Postal, Japan Postal,

Maxicode, Micro PDF, Micro QR, PDF, QR Code, UK Postal, US

Planet, US Postnet, US4State, US4State FICS.

Table 8-1 MC32N0 Technical Specifications (Continued)

Item Description

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CHAPTER 9 MC32N0 KEYPADS

Introduction

The MC32N0 offers three types of keypad configurations: 28 key, 38 key and 48 key.

MC32N0 28-Key Keypad

The 28-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is

color-coded to indicate the alternate function key (blue) values and the alternate ALPHA key (orange) values. Note

that keypad functions can be changed by an application so the mobile computer keypad may not function as

described. See the tables below for key and button descriptions and keypad alternate functions.

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9 - 2 MC32N0 User Guide with Android v5.1.1

Figure 9-1 28-Key Keypad Configuration

Table 9-1 28-Key Keypad Descriptions

Key Description

Power (red) Powers the mobile computer screen on and off (resume and suspend).

Back Displays the previous screen. Closes the on-screen keyboard if open.

Menu Opens a menu with items that affect the current screen or application.

Scan (yellow) Used in scanning applications, press to scan a bar code. This key has the same

function as activating the side mounted scan buttons.

Scroll Up and Down Moves up and down from one item to another. Increases/decreases specified

values.

Increases and decreases volume when the blue FUNC key is activated and the

up and down arrow keys are pressed.

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Keypads 9 - 3

Scroll Left and Right Moves left and right from one item to another. Increases/decreases specified

values.

Produces a TAB when the blue FUNC key is activated and the right arrow key is

pressed.

ESC Produces the ESC function by default.

CTRL Press and release the CTRL key to activate the keypad alternate CTRL

functions. The icon appears in the Status bar. Press and release the CTRL

key again to return to the default keypad functions. Press and release the blue

FUNC key and then the CTRL key to activate the ALT functions. The icon

appears in the Status bar. Press and release the CTRL key two times to return

to the default keypad functions.

Numeric/Alpha/Special

Function Numeric, alpha or special function keys. Numeric by default. Produces a

special function when the blue FUNC key is activated. Produces alpha values

when the orange ALPHA key is activated. In Alpha state, produces the lower

case alphabetic characters on the key. Each key press produces the next

alphabetic character in sequence. For example, press and release the ALPHA

key and then press the 4 key once to produce the letter ‘g’; press and release

the ALPHA key and then press the 4 key three times to produce the letter ‘i’.

When the SHIFT key is pressed in Alpha state, the upper case alphabetic

characters on the key are produced. For example, press and release the

ALPHA key, press and hold the SHIFT key and then press the 4 key once to

produce the letter ‘G’; press and release the ALPHA key, press and hold the

SHIFT key and then press the 4 key three times to produce the letter ‘I’.

Period/Decimal Point Produces a period for alpha entries and a decimal point for numeric entries by

default. Increases brightness when the blue FUNC key is activated.

Enter Executes a selected item or function.

BKSP Backspace function by default. Decreases brightness when the blue FUNC key

is activated.

SPACE Space function by default.

Table 9-1 28-Key Keypad Descriptions (Continued)

Key Description

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9 - 4 MC32N0 User Guide with Android v5.1.1

Shift Press and release the SHIFT key to activate the keypad alternate SHIFT

functions. The icon appears on the Status bar. Press and release the

SHIFT key again to return to the default keypad functions.

ALPHA Press the orange ALPHA key to access the alternate ALPHA characters

(shown on the keypad in orange). The icon appears on the Status bar.

Press and release the orange ALPHA key again to return to the default keypad

functions.

FUNC Press and release the blue FUNC key to activate the keypad alternate functions

(shown on the keypad in blue). The icon appears on the Status bar. Press

and release the blue FUNC key again to return to the default keypad functions.

Home Displays the Home screen with a single press. Displays recently used

applications when held for a short period of time.

Table 9-2 28-key Keypad Input Modes

Key

Numeric State Orange Key (Alpha Lowercase

State) Orange Key + Shift Key (Alpha

Uppercase State)

SHIFT

+ Key 1st

Press 2nd

Press 3rd

Press 4th

Press 1st

Press 2nd

Press 3rd

Press 4th

Press

11!*

22@abc ABC

33#def DEF

44$ghi GHI

55%jkl JKL

66^mno MNO

77&pqrsPQRS

88*tuv TUV

9 9( wxyzWXYZ

00)0 0

..>. .

NOTE An application can change the key functions. The keypad may not function exactly as described.

Table 9-1 28-Key Keypad Descriptions (Continued)

Key Description

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Keypads 9 - 5

MC32N0 38-Key Keypad

The 38-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is

color-coded to indicate the alternate function key (blue) values. Note that keypad functions can be changed by an

application so the mobile computer keypad may not function as described. The tables below provide key and

button descriptions and keypad alternate functions.

Figure 9-2 38-Key Keypad Android Configuration

Table 9-3 38-Key Keypad Descriptions

Key Description

Power (red) Powers the mobile computer screen on and off (resume and suspend).

Back Displays the previous screen. Closes the on-screen keyboard if open.

Menu Opens a menu with items that affect the current screen or application.

Scan (yellow) Used in scanning applications, press to scan a bar code. This key has the same

function as activating the side mounted scan buttons.

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9 - 6 MC32N0 User Guide with Android v5.1.1

Scroll Up and Down Moves up and down from one item to another. Increases/decreases specified

values. Increases and decreases volume when the blue FUNC key is activated

and the up and down arrow keys are pressed.

Scroll Left and Right Moves left and right from one item to another. Increases/decreases specified

values. Produces a TAB when the blue FUNC key is activated and the right

arrow key is pressed.

ALPHA Press the orange ALPHA key to access the alternate ALPHA characters

(shown on the keypad in orange). The icon appears on the Status bar.

Press and release the orange ALPHA key again to return to the default keypad

functions.

CTRL Press and release the CTRL key to activate the keypad alternate CTRL

functions. The icon appears on the Status bar. Press and release the

CTRL key again to return to the default keypad functions. Press and release

the blue FUNC key and then the CTRL key to activate the ALT functions. The

icon appears on the Status bar. Press and release the CTRL key two times

to return to the default keypad functions.

ESC Produces the escape function.

FUNC Press and release the blue FUNC key to activate the keypad alternate functions

(shown on the keypad in blue). The icon appears on the Status bar. Press

and release the blue FUNC key again to return to the default keypad functions.

Numeric/Alpha/Special

Function Press for the default numeric value. Produces alpha values when the orange

ALPHA key is activated.

BKSP Backspace function by default. Decreases brightness when the blue FUNC key

is activated.

Shift Press and release the SHIFT key to activate the keypad alternate SHIFT

functions. The icon appears on the Status bar. Press and release the

SHIFT key again to return to the default keypad functions.

Table 9-3 38-Key Keypad Descriptions (Continued)

Key Description

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Keypads 9 - 7

Enter Executes a selected item or function.

Period Produces a period for alpha entries and a decimal point for numeric entries.

Comma Produces a comma by default.

Special Function/Alpha Special function by default or when the blue FUNC key is activated.

Home Displays the Home screen with a single press. Displays recently used

applications when held for a short period of time.

Table 9-4 38-key Keypad Input Modes

Key Normal SHIFT + Key Orange + Key Orange +

SHIFT + Key Blue + Key

Right Arrow a A

Up Arrow b B

Down Arrow c C

Left Arrow d D Tab

CTRL e E Ctrl

ESC f F

77&gG-

88*hH=

99(II/

BKSP Backspace Backspace Space Space Backspace

44$jJ[

Table 9-3 38-Key Keypad Descriptions (Continued)

Key Description

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9 - 8 MC32N0 User Guide with Android v5.1.1

MC32N0 48-Key Keypad

The 48-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is

color-coded to indicate the alternate function key (blue) values. Note, that keypad functions can be changed by an

application so the mobile computer keypad may not function as described. The tables below provide key and

button descriptions and keypad alternate functions.

55%kK]

66^lL;

11!mM‘

22@nN‘

33#oO\

,,<pP,

00)qQ0

..>rR-

F1 s S F11

F2 t T F12

F3 u U F13

F4 v V F14

F5 w W

F6 x X Increase

Brightness

F7 y Y Increase

Volume

F8 z Z

F9 Decrease

Brightness

F10 * Decrease

Volume

NOTE An application can change the key functions. The keypad may not function exactly as described.

Table 9-4 38-key Keypad Input Modes (Continued)

Key Normal SHIFT + Key Orange + Key Orange +

SHIFT + Key Blue + Key

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Keypads 9 - 9

Figure 9-3 48-Key Keypad Android Configuration

Table 9-5 48-Key Keypad Descriptions

Key Description

Power (red) Powers the mobile computer screen on and off (resume and suspend).

Back On Android device, displays the previous screen. Closes the on-screen

keyboard if open.

Menu On Android device, opens a menu with items that affect the current screen or

application.

Scan (yellow) Used in scanning applications, press to scan a bar code. This key has the same

function as activating the side mounted scan buttons.

Orange Press the orange key to access the alternate navigation and selection

functions. The icon appears on the Status bar. Press and release the

orange key again to return to the default keypad functions.

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9 - 10 MC32N0 User Guide with Android v5.1.1

Numeric/Scroll/Select Numeric, scroll, select keys. Numeric by default. With the orange key activated,

the 2, 4, 6, and 8 keys produce scroll functions and the 5 key produces a select

function. With the FUNC key activated, 7 produces the ESC function and 9

produces the TAB function.

Shift Press and release the SHIFT key to momentarily activate the keypad alternate

SHIFT functions. The icon appears on the Status bar. Press and release

the SHIFT key a second time to lock the keypad into the Shift-Lock mode. The

icon appears on the Status bar. Press and release the SHIFT key again to

return to the default keypad functions.

Enter Executes a selected item or function.

BKSP/SPACE BKSP, backspace function by default. Produces the SPACE function when the

blue FUNC key is activated.

Period Produces a period for alpha entries and a decimal point for numeric entries.

CTRL Press and release the CTRL key to activate the keypad alternate CTRL

functions. The icon appears on the Status bar. Press and release the

CTRL key again to return to the default keypad functions. Press and release

the blue FUNC key and then the CTRL key to activate the ALT functions. The

icon appears on the Status bar. Press and release the CTRL key two times

to return to the default keypad functions.

Alpha/Special Function Alpha by default. Special function by default when the blue FUNC key is

activated.

Table 9-5 48-Key Keypad Descriptions (Continued)

Key Description

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Keypads 9 - 11

FUNC Press and release the blue FUNC function key to activate the keypad alternate

functions (shown on the keypad in blue). The icon appears on the Status

bar. Press and release the blue FUNC function key again to return to the default

keypad functions.

Home Displays the Home screen with a single press. Displays recently used

applications when held for a short period of time.

Table 9-6 48-key Keypad Input Modes

Key Normal SHIFT + Key Blue + Key

AaAF1

BbBF2

CcCF3

DdDF4

EeEF5

FfFF6

GgGF7

HhHF8

IIIF9

JjJF10

KkKF11

LlLF12

MmM

N n N Increase Brightness

OoO

PpP

QqQ

R r R Increase Volume

S s S Decrease Brightness

TtT

UuU

VvV

Table 9-5 48-Key Keypad Descriptions (Continued)

Key Description

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9 - 12 MC32N0 User Guide with Android v5.1.1

W w W Decrease Volume

XxX

YyY

ZzZ*

BKSP Backspace Delete Space

11!

22@

33#

44$

55%

66^

77&

88*

99(

00)

NOTE An application can change the key functions. The keypad may not function exactly as described.

Table 9-6 48-key Keypad Input Modes (Continued)

Key Normal SHIFT + Key Blue + Key

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MN-003006-02 Revision A - March 2017

Zebra Technologies Corporation, Inc.

3 Overlook Point

Lincolnshire, IL 60069, U.S.A.

http://www.zebra.com

Zebra and the stylized Zebra head are trademarks of ZIH Corp., registered in many

jurisdictions worldwide. Google and Android are trademarks of Google Inc. All other

trademarks are the property of their respective owners.

Rights Reserved.

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Zebra Technologies MC32N0 Mobile Computer User Manual MC32N0 User Guide with Android v5 1 1

Zebra Technologies Corporation Mobile Computer MC32N0 User Guide with Android v5 1 1

Contents

User Manual rev 101-146.pdf

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